Security communication mediation system

Abstract

To create a security communication mediation system that allows users to contact each other only when necessary, without disclosing their real names, phone numbers, or email addresses.SOLUTION: When a call or e-mail is made between a mobile phone terminal of a security user who accepts a pre-registered security request and a mobile phone terminal of a bodyguard who provides security support to the security user, or a security supporter who is pre-registered with attribute information, when the intention of a security user to request monitoring is confirmed, the communication is controlled such that communication can be performed using a code that is pre-registered and can be used only by this system.SELECTED DRAWING: Figure 1

Description

[Technical field]

[0001] The present invention relates to a security liaison mediation system between a client and a bodyguard or security assistant when the client receives surveillance and bodyguard-like services for the client's own self-protection. [Background technology]

[0002] Traditionally, if phone numbers and emails are not managed as personal information, they can be leaked unexpectedly. In particular, when it comes to violent issues such as stalking or harassment, it is even more important to manage such personal information as phone numbers and email addresses so that they are not leaked to third parties.

[0003] Generally, Patent Document 1 discloses a technology that allows the destination to answer the phone as safely as possible even when the caller's phone number is kept secret. The telephone system is configured with a relay device 6 that relays calls from the caller, and an alternative call system that makes calls to the destination on behalf of the caller. The relay device 6 notifies the alternative call system of the destination phone number or an identifier corresponding to the destination phone number, and the alternative call system makes a call to the destination phone number from a source phone number different from the caller's phone number, based on the destination phone number or identifier notified by the relay device 6.

[0004] On the other hand, Patent Document 2 discloses a calling system in an SNS that provides a telephone system that can accurately identify the desired destination of a call made by a user of the caller when attribute information indicating the destination of the call is received from the caller.

[0005] It is a well-known technology that allows these SNSs to make calls without displaying one's real phone number, but in most cases, users must authenticate each other before using the service. Once a phone number is made public, the user is always able to email or talk to the SNS user, which is not just a matter of not having to reply to phone calls or emails; it can be extremely irritating.

[0006] [Prior art documents] [Patent documents]

[0007] [Patent Document 1] Patent Publication No. 2023-111711 [Patent Document 2] Patent Publication No. 2021-136526 Summary of the Invention [Problem to be solved by the invention]

[0008] As described above, the present invention has been based on the idea that when a client receives surveillance and bodyguard-like services for his / her own self-protection, and makes security contact with a bodyguard or security assistant, if the client uses a legitimate phone number or email address when making contact, there is a possibility that the client will be in contact with a very large number of people, so the client is hesitant to exchange legitimate phone numbers or email addresses for crime prevention purposes and does not want to disclose them to outside parties.

[0009] In particular, in this invention, it is desirable to avoid disclosing not only bodyguards through security companies, but also telephone numbers, email addresses, and real names of many unspecified security assistants who are registered in advance.The present invention aims to provide a security liaison mediation system that allows a client to receive surveillance and bodyguard-like services for self-defense, and to make security liaison with a bodyguard or security assistant without disclosing his / her real name, telephone number, or email address, and to make contact only when necessary. [Means for solving the problem]

[0010] In order to achieve the above-mentioned object, the security communication intermediation system of the present invention is a security communication intermediation telephone system which enables communication and calls between mobile phone terminals via server means connected to a network, said server means comprising an appropriate power supply means, communication means for connecting said mobile phone terminals to each other, output means for outputting audio and images, storage means for storing audio, images, programs, caller information and various other information, and control means for controlling said power supply means, communication means, output means and storage means, said control means controlling communication and communication between the mobile phone terminal of a security user who accepts pre-registered security requests and the mobile phone terminal of a bodyguard who provides security support to said security user, or a security supporter who is pre-registered together with attribute information, so that when a call or email is made between the mobile phone terminal of a security user who accepts pre-registered security requests and the mobile phone terminal of a bodyguard who provides security support to said security user, or a security supporter who is pre-registered together with attribute information, communication can be carried out using a code that has been pre-registered and can only be used in this system, when the intention of the security user to request security surveillance is confirmed.

[0011] The security contact intermediary communication system is a telephone intermediary system, and also an e-mail intermediary system.

[0012] Furthermore, the security contact intermediary communication system mediates communication regarding security matters using security telephone numbers and addresses that are used within a pre-defined closed area, so that even if those numbers or addresses are leaked, the officially used numbers and addresses will not be leaked, thereby maintaining security. [Brief description of the drawings]

[0013] [Figure 1] FIG. 1 is a conceptual diagram illustrating a security communication intermediation system according to the present invention. [Diagram 2] FIG. 1 is a configuration diagram of a security communication intermediation system according to the present invention. [Diagram 3] FIG. 2 is an explanatory diagram of a menu screen of the security communication intermediation system of the present invention. [Figure 4] FIG. 2 is an explanatory diagram of a menu screen of the security communication intermediation system of the present invention. [Diagram 5] FIG. 2 is an explanatory diagram of a menu screen of the security communication intermediation system of the present invention. [Figure 6] FIG. 2 is an explanatory diagram of a menu screen of the security communication intermediation system of the present invention. [Figure 7] FIG. 2 is an explanatory diagram of a menu screen of the security communication intermediation system of the present invention. [Figure 8] FIG. 2 is an explanatory diagram of the operation of the security communication intermediation system of the present invention. [Figure 9] FIG. 2 is an explanatory diagram of the configuration of the server side in the security communication intermediation system of the present invention. [Figure 10] FIG. 13 is an explanatory diagram of the configuration of another embodiment of the security communication intermediation system of the present invention. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0014] Hereinafter, an embodiment of the present invention will be described with reference to Fig. 1 to Fig. 10. The security support system of the present invention will be described by being installed in a security monitoring system filed by the applicant of the present application on the same day. This security monitoring system 1 is a monitoring request system in which a client makes a monitoring request by transmitting location information, audio information, video information, etc. of his / her mobile phone terminal using a mobile phone terminal that can receive GPS satellite signals and receive location information via communication means, and the mobile phone terminal has an appropriate power supply means 2, communication means 3 that receives the GPS satellite signals and connects to a telephone line or network, output means 4 that displays audio and images, storage means 5 that stores images, programs, various information, etc., input means 6 that inputs audio, video, or a touch panel, etc., and control means 7 that controls the power supply means, communication means, output means, storage means, and input means, and this control means stores a program for making an external monitoring request in advance in the storage means, and in an emergency the control means starts this program via the input means and displays it on the touch panel 8, which serves as output means, allowing the user to selectively select monitoring request items such as the location information, audio information, video information, etc. of the mobile phone terminal.

[0015] The embodiment of the program in the monitoring system 1 is further characterized by providing an item that allows a request for rescue or a request to notify the police to be sent.

[0016] Further, as an embodiment of the voice information of the input means, via the communication means, It is composed of an external microphone that can be connected to a wristwatch, ring, or earphone type device, allowing recording without being noticed even when the mobile phone terminal is not in hand.

[0017] Furthermore, in an embodiment of the video information of the input means, it may be configured with an external camera (see FIG. 10) connected via the communication means, for example, one attached to the ear hook of glasses or a camera worn around the neck (not shown), so that recording can be made in a natural way.

[0018] For example, as shown in Figure 1, if a person is stalked on the way home from work and requests a security company to take care of the person, once the person has been stalked or harmed, the situation becomes normal and it is not possible to continue to request bodyguard-like security. Therefore, the person may want the security company to monitor the route he or she takes home. Or, he or she may want the company to record audio information on his or her own mobile phone. Furthermore, he or she may want the company to record video information, etc., and this allows the person to make the choice of his or her own will.

[0019] Being watched and recorded can be a threat to those who commit crimes, and can also be a deterrent. In the embodiment of the present invention, even if a security company is requested to provide security, in the event of an emergency, the police or the security company are often unable to respond in time. For this reason, a system has been proposed that not only monitors security but also calls on nearby friends and associates.

[0020] Next, the menu screen of the monitoring system 1 of the present invention will be described with reference to Fig. 3. When the program of the monitoring system 1 is started, the "Monitoring System Main Menu" is displayed. The menu items displayed include "Monitoring Request", "Monitoring Support", "Call", "Email", "Settings", and "Report" buttons.

[0021] When the "Monitoring Request" button is touched, the screen transitions to the right side of Figure 3. First, the "Monitoring Range", "Monitoring Contents", "Monitoring Settings", "Start / End Monitoring", and "Back" buttons are displayed. First, when "Monitoring Range" is touched, the screen transitions to the monitoring range menu of Figure 5, where the user can select whether to request monitoring of only location information, "Sound Recording Information", or "Video Recording Information", or whether to request recording with the mobile phone's microphone or an external microphone as well. Alternatively, the user can decide the monitoring range by clicking the check box on the left to determine whether to record with the mobile phone's camera or an external camera as well. After that, the user can return to the "Monitoring Request Menu" screen (right side of Figure 3) by touching the "Start / End Monitoring" button. Then, when the user touches the "Monitoring Start / End" button, the button turns red and monitoring is performed (the security company's management server records the specified information, such as location information, sound recording information, and video recording information, according to the monitoring content).

[0022] Furthermore, if you touch "Monitoring Content" on the right side of Figure 3, you will be redirected to the right side of Figure 5, where you can specify the "Monitoring Settings" to specify the content of the current monitoring request as "Stalker," "Molestation Victim," "Accompanying Support," or other options.

[0023] After setting the "monitoring range" and "monitoring content", the "monitoring start / end" button on the right side of Fig. 3 is inverted each time it is touched, allowing the user to start or end the monitoring mode. When the monitoring start mode is entered, the button is inverted red and the monitoring mode is activated, and the specified location information, audio recording information, or video recording information is transferred sequentially to the management server side and stored in the security company's management server. Furthermore, mobile phone terminal 1a transitions to the "monitoring setting menu" screen in Fig. 4, and when the "monitoring system" button is touched, the user's location is displayed on the map information on the right side of Fig. 4 (double circle).

[0024] On the other hand, in the present invention, attribute information of registrants such as bodyguards who have registered with the security company, family members of registered clients, and even people who wish to participate in security support is pre-registered, and the location information of those who are on standby, such as watchers and supporters, is also displayed to the person requesting security.

[0025] On the map in Figure 4, you can see that there are people around you who are watching over you, such as security assistants (triangles in the figure) or bodyguards from security companies (stars in the figure). On this screen, it is simply "assistant" and "bodyguard", but the attribute information can be further subdivided, such as "relative", "colleague", "local resident", etc. At that point, if you touch the "security assistance button" on the "main menu of the monitoring system" on the left of Figure 3, the security company's management server will call nearby bodyguards and assistants and issue a request for assistance from the person requesting the monitoring.

[0026] Here, you can check the attribute information of nearby supporters by touching the "Security Support" button in the monitoring settings menu on the left side of Figure 4. If there is a bodyguard nearby, the bodyguard will be the first to receive security support, and if there is a family nearby, the family will be the first to receive security support. This is because, as supporters become more common, it is possible that some malicious supporters may pose as well-intentioned supporters and register as such. In this way, the client can set the supporter as a supporter while checking the supporter's attribute information.

[0027] Once you have set up your supporters, touching the "Call" or "Email" button in the monitoring settings menu will display an email list of the supporters you have set up, as well as a list of supporters you have set up in the call list (see Figure 6), allowing you to send emails or make calls to the designated supporters.

[0028] In this way, the person requesting the monitoring can check the monitoring system by making a security support request, and can also make individual requests for security support by phone or email. In Figure 6, the person requesting the monitoring can make individual requests for security support by phone (left) or email.

[0029] In this case, the phone number and email address can be registered in advance, and the actual phone number and email address are not disclosed to the other party. Of course, the phone numbers and email addresses of the bodyguards and security support personnel are not official to the client, but are registered in advance for security purposes.

[0030] With a surveillance system configured in this way, you can voluntarily specify various information such as your location when you go out and when you return home, as well as audio and video information, to the security company and have it recorded. This will serve as an important record in the event of an incident or disaster, and can serve as a deterrent to crime, as well as provide actual monitoring and security support.

[0031] Figure 7 shows the menu screen for security support on the app of a person participating in security support. Security supporters may be bodyguards, family members or colleagues of the user, or ordinary citizens, whose attributes have been registered in advance, and these security supporters also basically have their attributes registered, such as address, name, age, school, place of employment, etc. When providing security support, when they are free, such as on the way home from work or school, they can enter or exit the mode by touching the "Start / End Monitoring Support" button in the security support menu (Figure 7, left).

[0032] By selecting the target supporter, the security requester can check the location information of the security requester along with his / her own location (Figure 7, right). In the figure, the security requester is displayed with a double circle and the security requester with a triangle. In other words, if the security requester is not the supporter designated for the security support request, the security requester's location information will not be visible.

[0033] For audio and video recording, the microphone and camera of the mobile phone terminal may be used, but it is also possible to use auxiliary devices that are connected to the outside in advance wirelessly, for example, via Bluetooth (registered trademark).

[0034] Fig. 9 explains the situation on the management server side that constitutes the security support system and security communication mediation system of the present invention. As described above, the management server is capable of receiving a monitoring request for at least the location information of a mobile phone terminal owned by a client using a mobile phone terminal that can receive location information by receiving a GPS satellite signal via a communication means.

[0035] In other words, on the security company side that constitutes the security support system of the present invention, a security support system 11 is formed that provides security support while monitoring the location information of the mobile phone terminal owned by the security requester, which is sent from the client side. On the management server side, this system is configured to have at least power supply means 12 that is powered by an appropriate power source, communication means 13 that transmits and receives information to the mobile phone terminal via an appropriate network, storage means 15 that stores images, programs, various information, etc., and control means 17 that controls the power supply means 12, communication means 13, and storage means 15. In order to accept a surveillance request, this control means 17 starts up a program stored in the storage means 15, and based on this program, receives, via the communication means 13, location information of the mobile phone terminal 1a owned by the client and the mobile phone terminal 1b owned by a security support participant who has been registered in advance with attribute information, and is able to transmit each other's location information to the mobile phone terminals 1a, 1b of both the client and the security support participant.

[0036] However, the control means 17 is controlled separately for a first step of receiving location information of the mobile phone terminal 1b owned by the security support participant and transmitting the location information of the mobile phone terminal 1b owned by the security support participant to the mobile phone terminal 1a of the client when a monitoring request for at least location information is received from the mobile phone terminal owned by the client, and a second step of transmitting the location information of the client's mobile phone terminal 1a to the mobile phone terminal of the identified security support requester when the client identifies a security support participant and requests security support.

[0037] An important point is that the second step is not started until the requester's intention to request rescue is confirmed in the first step, and the location information of the requester is not transmitted to the mobile telephone terminal 1b of the security support participant.

[0038] As mentioned above, the security side may register a malicious third party as a security supporter, posing as a righteous supporter, and the location information of the requester side will not be sent to the supporter side until the intention of the requester to provide security support can be confirmed. The requester can also check the attribute information of the supporter to some extent, so he or she can confirm the situation and decide whether to request support.

[0039] In this manner, in this embodiment, the control means 17 on the management server 11 side is controlled in the first step so that attribute information such as gender, age, student status or occupation, which has been pre-registered by a security support participant who approaches within a specified range of the client's mobile phone terminal 1a, can be viewed on the client's mobile phone terminal 1a.

[0040] The control means 17 is also controlled to record information on security support participants who have come within a specified range of the client's mobile phone terminal 1a in the first step as history information in the storage means 15, and to make the information viewable on the client's mobile phone terminal 1a. This may be the same every time they try to get involved with you. Or, you may be being followed, so the history can be used as a reference.

[0041] In particular, the control means 17 of the security communication intermediation system of the present invention is characterized in that when a call or e-mail is made between the mobile phone terminal 1a of a security user who accepts a pre-registered security request and the mobile phone terminal 1b of a bodyguard who provides security support to this security user, or a security assistant who is pre-registered with attribute information, when the control means 17 confirms the security user's intention to request security monitoring, communication is carried out using a pre-registered code that can only be used in this system.

[0042] It goes without saying that this security liaison intermediary communication system is an intermediary system that operates via telephone and e-mail, but the overall operation, which has been explained using the menu screen of the security monitoring system in Figure 3, will be explained in detail in the system operation explanatory diagram in Figure 8.

[0043] First, the app is launched on the user's mobile phone terminal 1a (step 51), and the management server that establishes communication with the security company accepts the launch in step 52. After the communication system is established in step 53, the user specifies in step 54 which of "location information," "recorded information," or "video information" they wish to monitor, and sends a monitoring request to the management server (step 55). The management server then begins recording (saving) the information based on the specification (step 56).

[0044] Meanwhile, the bodyguards and security assistants press the support start button one by one (steps 57, 58), and the position information of the standby bodyguards and security assistants is transmitted to the client via the management server in step 59 and reflected in the client's map information (step 60).

[0045] At this point, the requester can see the location information of the bodyguard and security supporter projected on the map, and can check the attribute information of those supporters. At this stage, in step 61, the requester can make calls and send e-mails to the supporter (at this point, the supporter cannot make calls or send e-mails to the requester. Moreover, here, the actual phone number or e-mail address is not displayed at all, but rather a pre-registered nickname of the security requester or a provisionally determined number. When the security support request is notified to the management server in step 62, the management server notifies the requester (user) information to the security support requester specified in step 63 (step 64), and now e-mails and calls can be made in both directions between the requester and the security supporter (step 65). Here, the security supporter can make calls and send e-mails to the security requester, but here too, the actual phone number or e-mail address of the security supporter is not displayed to the requester, but rather a pre-registered nickname of the security requester or a provisionally determined number list.

[0046] In this way, the security liaison intermediary communication system of the present invention uses pre-registered nicknames and temporarily assigned numbers for this system only, so that actual telephone numbers, names, etc. are not leaked.

[0047] In the embodiment of this system, the requester can also report to the police by pressing the report button (step 66) through the security company (step 67) (step 68). In this system, the security assistant can also report to the police depending on the situation, and security assistance can be provided by involving many assistants, so that greater safety can be achieved and original phone numbers, names, etc. will not be inadvertently leaked. [Explanation of symbols]

[0048] 1. Surveillance system 1a…Requester’s mobile phone terminal 1b…Supporter's mobile phone 2…Power means 3. Means of communication 4. Output method 5…Memory means 6. Input method 6a…Checkbox 7. Control means 8. Touch panel 11. Security support system 12...Power source means 13. Means of communication 14...Output means 15...Memory means 16...Input method 17...Control means

Claims

1. A security contact intermediary telephone system for communicating and calling between mobile phone terminals via a server means connected to a network, The server means includes suitable power supply means; A communication means for connecting the mobile phone terminals; An output means for outputting audio and / or images; A storage means for storing voice, image, program, caller information, various information, etc.; A control means for controlling the power supply means, the communication means, the output means, and the storage means, This control means is a security communication intermediary system characterized by controlling communication so that when calls or emails are made between the mobile phone terminal of a security user who accepts pre-registered security requests and the mobile phone terminal of a bodyguard who provides security support to this security user, or a security assistant who is pre-registered with attribute information, when the security user's intention to request security monitoring is confirmed, communication can be made using a pre-registered code that can only be used in this system.

2. 2. The security contact intermediary communication system according to claim 1, wherein the security contact intermediary communication system is a telephone intermediary system.

3. 3. The security communication intermediary communication system according to claim 1, wherein the security communication intermediary communication system is an intermediary system using e-mail.

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