Terminal apparatus, computer, buyer terminal apparatus, business succession management method, and program

Abstract

To secure real time property of information relating to business succession.SOLUTION: The present invention is directed to a terminal apparatus for displaying data relating to business succession and receiving a user operation. The terminal apparatus successively displays, as selectable icons, inquiry items of an inquiry relating to a business succession, displays, if the user operation to the icons is received, answers to the inquiry, and sequentially transmits, to a computer, answers received through the user operation. A computer which can communicate with the terminal apparatus receives the answers received by the terminal apparatus and stores the received answers.SELECTED DRAWING: Figure 2

Description

Technical Field

[0001] The present invention relates to a technique effective for promoting business succession, particularly business succession of regional industries.

Background Art

[0002] The shortage of successors due to the declining birthrate and aging population has become a social problem. It is necessary for the administration and the like to support business succession, particularly business succession of regional industries. Therefore, chambers of commerce and industry, etc. conduct questionnaires on dedicated sheets for companies that plan to carry out business succession, and collect information on business succession. However, at present, since information is collected on paper, there are problems such as the labor and time required for tabulation, and the acceleration of business suspension during information collection. Therefore, for example, Patent Document 1 discloses a system that matches a regional organization and a person who hopes to succeed a business via the Internet as a business succession support system.

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] Patent Document 1 discloses that a person who hopes to succeed a business can view information on the business via the Internet (such as a succession bank). However, the disclosure is not sufficient regarding the easy input of data by the side that will undergo business succession. As described above, since it takes time to collect information on succession, there is still a problem with the real-time nature of the information.

[0005] An object of the present invention is to provide a terminal device, a computer, a buyer-side terminal device, a business succession management method, and a program that ensure the real-time nature of information related to business succession.

Means for Solving the Problem

[0006] The present invention is a terminal device that displays data related to business succession and accepts user operations, sequentially displays icons that can select questionnaire items related to business succession, and when a user operation on the icon is accepted, a display unit that displays an answer to the questionnaire item, a transmission unit that sequentially transmits the answers received by the user operation to a computer, and provides a terminal device including the same.

[0007] Further, the present invention is a computer capable of communicating with the terminal device, a first receiving unit that receives the answer transmitted by the terminal device, a first storage unit that stores the received answer, and provides a computer including the same.

[0008] Further, the present invention is a buyer-side terminal device communicably connected to the computer, sequentially displays icons that can select questionnaire items related to business succession, and when a user operation on the icon is accepted, a display unit that displays an answer to the questionnaire item, a transmission unit that sequentially transmits the answers received by the user operation to the computer, and provides a buyer-side terminal device including the same.

[0009] According to the present invention, it becomes possible to ensure the real-time nature of information related to business succession.

[0010] Although the present invention is in each category of a terminal device, a computer, and a buyer-side terminal device, the same operations and effects can also be achieved by a method and a program.

Effect of the Invention

[0011] According to the present invention, it becomes possible to ensure the real-time nature of information related to business succession.

Brief Description of the Drawings

[0012]

Figure 1

Figure 2

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Figure 10

Embodiments for Carrying Out the Invention

[0013] Hereinafter, with reference to the accompanying drawings, embodiments for carrying out the present invention (hereinafter referred to as embodiments) will be described in detail. In the following figures, the same elements are denoted by the same numbers or symbols throughout the description of the embodiments.

[0014] [Outline of the Business Succession Management System 1] FIG. 1 is a schematic diagram for explaining the outline of the business succession management system 1. Based on FIG. 1, the components of the business succession management system 1 will be described. The business succession management system 1 consists of at least an operator terminal (terminal device) 3 used by an operator (first user) 2 to display data related to business succession and accept user operations, and a computer 10 having server functions. In this embodiment, the business succession management system 1 includes, in addition to the operator terminal 3 and the computer 10, a buyer terminal (buyer-side terminal device) 5 used by a buyer (a person who hopes for business succession (second user) 4) to display data related to business succession and accept user operations. The operator terminal 3 and the buyer terminal 5 are, for example, terminal devices such as mobile phones, smartphones, tablet terminals, personal computers, laptop computers, etc. The number of the operator terminal 3 and the buyer terminal 5 may be any number corresponding to the number of the operator 2 and the buyer 4, and is not particularly limited, and can be designed as appropriate. The computer 10 has server functions and may be realized by, for example, one computer, or may be realized by a plurality of computers like a cloud computer. The cloud computer in this specification may be either one that uses any computer in a scalable manner when performing a specific function, or one that includes a plurality of functional modules to realize a certain system and freely combines and uses its functions. Note that the business succession management system 1 may include other terminals, devices, etc. in addition to the above-described operator terminal 3, buyer terminal 5, and computer 10, and the number, type, and functions thereof are not particularly limited and can be designed as appropriate.

[0015] An outline of the processing steps when the business succession management system 1 executes processing related to business succession will be described.

[0016] The operator terminal 3 sequentially displays, as icons, question items of a questionnaire related to business succession, and when accepting a user operation on the icon, displays an answer to the question item (step S1). The business operator terminal 3 displays, via a predetermined application, on a predetermined message screen, as icons selectable for the questionnaire items regarding business succession. When the business operator terminal 3 receives a user operation on the icon displayed on the message screen, it displays, below the location where the questionnaire item is displayed, the answer to the questionnaire item corresponding to the received icon. The business operator terminal 3 repeats these (display of questionnaire items, reception of user operations on icons, display of answers to questionnaire items corresponding to icons), sequentially displays, as icons selectable for the questionnaire items regarding business succession, and when it receives a user operation on an icon, it displays the answer to the questionnaire item.

[0017] The business operator terminal 3 sequentially transmits the answers received for the user operations to the computer 10 (step S2), and the computer 10 receives the answers transmitted by the business operator terminal 3 (step S3).

[0018] The computer 10 stores the received answers (step S4). The computer 10 stores the received answers by associating them with the identifier of the business operator 2, etc.

[0019] The buyer terminal 5 sequentially displays, as icons selectable for the questionnaire items regarding business succession, and when it receives a user operation on an icon, it displays the answer to the questionnaire item (step S5). The buyer terminal 5 displays, via a predetermined application, on a predetermined message screen, as icons selectable for the questionnaire items regarding business succession. When the buyer terminal 5 receives a user operation on the icon displayed on the message screen, it displays, below the location where the questionnaire item is displayed, the answer to the questionnaire item corresponding to the received icon. The buyer terminal 5 repeats these operations (display of question items, reception of user operations on icons, display of answers to question items corresponding to icons), sequentially displays icons that can be selected as question items for the questionnaire regarding business succession, and when it receives a user operation on an icon, it displays the answer to the question item.

[0020] The buyer terminal 5 sequentially sends the answers received from the user operations to the computer 10 (step S6), and the computer 10 receives the answers sent by the buyer terminal 5 (step S7).

[0021] The computer 10 stores the received answers (step S8). The computer 10 stores the received answers while associating them with identifiers of the buyer 4, etc.

[0022] Based on the stored answers, the computer 10 matches business succession cases suitable for the user (step S9). Based on the answers received from the business operator 2 stored by the computer 10 and the answers received from the buyer 4 stored by the computer 10, the computer 10 matches business cases suitable for the business operator 2 and the buyer 4. For example, the computer 10 associates the answer of the business operator 2 with the buyer 4 having a matching or approximate answer to match business succession cases suitable for the user. Alternatively, the computer 10 uses AI (Artificial Intelligence) that has learned data regarding business succession to match business succession cases suitable for the user.

[0023] The computer 10 sends the matched business succession cases to the buyer terminal 5 (step S10), and the buyer terminal 5 receives the matched business succession cases sent by the computer 10 (step S11).

[0024] The buyer terminal 5 displays the matched business succession cases (step S12). The buyer terminal 5 displays the matched business succession cases on a predetermined message screen via a predetermined application.

[0025] The above is the overview of the business succession management system 1. According to this business succession management system 1, it is possible to ensure the real-time nature of information regarding business succession.

[0026] [Device Configuration] FIG. 2 is a block diagram showing the configuration of the business succession management system 1. Based on FIG. 2, the device configuration of the business succession management system 1 will be described. The business succession management system 1 is composed of at least the business operator terminal 3 and the computer 10. In this embodiment, the business succession management system 1 is composed of the business operator terminal 3, the computer 10, and in addition, the buyer terminal 5. The business succession management system 1 is a system in which the computer 10 is connected to be capable of data communication with the business operator terminal 3 and the buyer terminal 5 via a network 8 such as a public switched telephone network. Note that in the business succession management system 1, the numbers of the business operator terminal 3 and the buyer terminal 5 can be appropriately designed according to the numbers of the business operators 2 and the buyers 4, and are not particularly limited. Also, in addition to the business operator terminal 3, the buyer terminal 5, and the computer 10, the business succession management system 1 may include other terminals and devices, etc., and the numbers, types, and functions of other terminals and devices, etc. can be appropriately designed.

[0027] The business operator terminal (terminal device) 3 is a terminal device used by the business operator (first user) 2, and is a mobile phone, a smartphone, a tablet terminal, a personal computer, a laptop computer, etc. The business operator terminal 3 includes, as a terminal control unit, a CPU (Central Processing Unit), a GPU (Graphics Processing Unit), a RAM (Random Access Memory), a ROM (Read Only Memory), etc., and includes, as a communication unit, a device for enabling communication with other terminals and devices, a transmission unit for sequentially transmitting responses received from user operations to the computer 10, etc. The business operator terminal 3 includes, as an input / output unit, various devices that execute reception of predetermined inputs and the like, input / output of various data, etc., icons that sequentially display questionnaire item for business succession and are selectable, and a display unit that displays answers to the questionnaire items when a user operation on the icon is received, and an operation unit that receives a slide operation to display the previous questionnaire item and the answer to the previous questionnaire item when the next questionnaire item is being displayed on the screen, etc.

[0028] In the business operator terminal 3, the terminal control unit reads a predetermined program and, in cooperation with the communication unit, realizes a transmission module. Also, in the business operator terminal 3, the terminal control unit reads a predetermined program and, in cooperation with the input / output unit, realizes a display module and an operation module.

[0029] The buyer terminal (buyer-side terminal device) 5 is a terminal device used by a buyer (a person who hopes for business succession (second user)) 4, and is a mobile phone, a smartphone, a tablet terminal, a personal computer, a laptop computer, etc. The buyer terminal 5 includes, as a terminal control unit, a CPU, a GPU, a RAM, a ROM, etc., and as a communication unit, a device for enabling communication with other terminals and devices, etc., and a transmission unit that sequentially transmits the answers received for the user operations to the computer 10, etc. The buyer terminal 5 includes, as an input / output unit, various devices that execute reception of predetermined inputs and the like, input / output of various data, etc., icons that sequentially display questionnaire item for business succession and are selectable, and a display unit that displays answers to the questionnaire items when a user operation on the icon is received, etc.

[0030] In the buyer terminal 5, the terminal control unit reads a predetermined program and, in cooperation with the communication unit, realizes a transmission module and a reception module. Also, in the buyer terminal 5, the terminal control unit reads a predetermined program and, in cooperation with the input / output unit, realizes a display module and an operation module.

[0031] The computer 10 has a server function and may be implemented by, for example, a single computer or by multiple computers such as a cloud computer. The computer 10 includes, as a control unit, a CPU, a GPU, a RAM, a ROM, etc., and as a communication unit, a device for enabling communication with other terminals and devices, etc., a receiving unit for receiving responses transmitted by the business operator terminal 3 and the buyer terminal 5, a transmitting unit for transmitting the matched business succession cases to the buyer terminal 5, etc. The computer 10 includes, as a storage unit, a data storage unit using a hard disk, a semiconductor memory, a recording medium, a memory card, etc., and a storage unit for storing responses received from the business operator terminal 3 and the buyer terminal 5. The computer 10 includes, as a processing unit, various devices for executing various processes, and a matching unit for matching business succession cases suitable for the user based on the stored responses.

[0032] In the computer 10, when the control unit reads a predetermined program, a receiving module and a transmitting module are realized in cooperation with the communication unit. Also, in the computer 10, when the control unit reads a predetermined program, a storage module is realized in cooperation with the storage unit. Also, in the computer 10, when the control unit reads a predetermined program, a matching module is realized in cooperation with the processing unit.

[0033] Hereinafter, each process executed by the business succession management system 1 will be described in combination with the processes executed by the above-described respective modules. In this specification, each module may execute its processing content as a function it has, or may execute it via a predetermined application.

[0034] [First Display Process Executed by Business Succession Management System 1] Based on FIG. 3, the first display process executed by the business succession management system 1 will be described. This figure is a diagram showing a flowchart of the first display process executed by the business operator terminal 3 and the computer 10. This first display process sequentially displays the question items of the questionnaire regarding business succession as selectable icons, and when a user operation on an icon is received, it displays the answer to the question item (step S1), a transmission process that sequentially transmits the received answer to the computer 10 (step S2), a first reception process that receives the answer transmitted by the terminal device 3 (step S3), and details of a first storage process that stores the received answer (step S4).

[0035] The display module displays the question items of the questionnaire regarding business succession as selectable icons (step S20). The questionnaire regarding business succession (hereinafter, the questionnaire in the first display process is also referred to as the first questionnaire) is for asking the business operator 2 questions regarding business succession, and is regarding the plan, timing, etc. of business succession. The first questionnaire consists of one or more question items (hereinafter, the question items in the first display process are also referred to as the first question items), and for each first question item, an answer to the first question item (hereinafter, the answer in the first display process is also referred to as the first answer) is associated. Also, when the first questionnaire consists of a plurality of first question items, the first question items are associated with each other, and further, the first answer to the first question item and the first question item are associated. The display module displays a certain first question item and the first answer to this first question item below the location where this first question item is displayed, and when a user operation on the first answer is received, it displays the next first question item corresponding to the first answer below the location where the previous first question item and the first answer were displayed, and sequentially displays the first question items of the questionnaire. The first question item is a question regarding the existence of business succession (such as whether business succession is under consideration), a question regarding the timing of business succession (within six months, within one year, within three years, within five years, etc.), and the like. The icon accepts user operations such as a tap operation from Business Operator 2 and is a mark, illustration, figure, character string, or the like. The icon is associated with a preset predetermined message. Note that the type, shape, etc. of the icon are not particularly limited. Also, the first question item may be only a question or may include a first answer to the question. After receiving a user operation regarding the activation of a predetermined application (chat application, message application, etc.) from Business Operator 2, the Business Operator Terminal 3 activates the target application. The display module displays the first question item and the first answer of the first questionnaire via this application. The display module displays, on the message screen for the account (service provider's account) for which the first questionnaire regarding business succession is to be conducted in the activated application, and displays the first question item of the first questionnaire regarding business succession as a selectable icon (see FIGS. 4 to 7).

[0036] Based on FIGS. 4 and 5, the message screen displayed by the display module will be described. FIGS. 4 and 5 are diagrams schematically showing examples of the message screen displayed by the display module. In FIGS. 4 and 5, a message screen 20 is shown. FIG. 5 shows a state in which the message screen 20 has been transitioned (scrolled) downward from the state shown in FIG. 4. When the display module displays the message screen 20, it also displays, as the statement of the service provider, a message 21 indicating that the first questionnaire will be conducted, and below the location where this message 21 is displayed, the first question item 30 of the first questionnaire regarding business succession and the first answer 31 (31a, 31b) to this first question item 30 are displayed as selectable icons. When the display module displays the first question item 30 and the first answer 31, after the message 21 is displayed, it may automatically transition (scroll) the message screen 20 to a position where all or part of the first question item 30 and the first answer 31 can be displayed, or the operation module may receive a slide operation such as a swipe from the business operator 2 for the message screen 20 and transition (scroll) the message screen 20 to a position where all or part of the first question item 30 and the first answer 31 can be displayed. After the display module displays the first question item 30 and the first answer 31, the business operator terminal 3 executes the process of step S21 described later.

[0037] The operation module receives a user operation on the icon (step S21). Based on the icon (the first answer 31) displayed on the business operator terminal 3, the business operator 2 grasps the first question item 30 of the first questionnaire regarding business succession, and performs a user operation such as a tap operation on the first answer 31 to the first question item 30 that he desires. The operation module receives a user operation such as a tap operation from the business operator 2 on the currently displayed icon (the first answer 31).

[0038] The display module displays the answer to the question item (step S22). The display module displays, on the message screen 20, as the statement of the business operator 2, the message associated with the icon (the first answer 31) for which the user operation was received (see Fig. 5).

[0039] Based on Fig. 5, the message screen displayed by the display module will be described. As described above, Fig. 5 shows the message screen 20. When the operation module receives a user operation for any of the first responses 31 (first response 31a or first response 31b), it displays the message 32 associated with the received first response 31 as the statement of business operator 2 below the location where the first response 31 is displayed. In the same figure, the case where a user operation for the first response 31b is received is shown, and the message 32 has the text "Considering business succession".

[0040] The transmission module transmits the response for which the user operation was received to the computer 10 (step S23), and the reception module receives the response transmitted by the business operator terminal 3 (step S24). The transmission module transmits the message (message 32 to be displayed on the message screen 20) associated with the icon (first response 31b) for which the user operation was received as the first response 31 for which the user operation was received to the computer 10. The reception module receives the first response 31 for which the user operation was received transmitted by the business operator terminal 3. After transmitting this first response 31, the business operator terminal 3 executes the process of step S20 described above again. That is, the business operator terminal 3 displays, as icons for selecting the next first question item and the first response corresponding to the first response 31 for which the user operation was received (see FIG. 6), and executes the processes after step S21. When the business operator terminal 3 receives a user operation regarding the end of this application from business operator 2, or when there are no more next first question items corresponding to the first response for which the user operation was received, it ends the process.

[0041] Based on FIG. 6, the message screen displayed by the display module will be described. FIG. 6 is a diagram schematically showing a screen on which icons for selecting the next first question item are displayed. In the same figure, the message screen 20 is shown. The display module, after displaying message 32, displays, as selectable icons, the first question item 40 associated with the first response 31b that received the user operation and the first response 41 (41a to 41d) to this first question item 40 below the location where message 32 was displayed. When the display module displays the first question item 40 and the first response 41, after displaying message 32, it may automatically transition (scroll) the message screen 20 to a position where all or part of the first question item 40 and the first response 41 can be displayed, or the operation module may receive a slide operation such as a swipe from business operator 2 on the message screen 20 and transition (scroll) the message screen 20 to a position where all or part of the first question item 40 and the first response 41 can be displayed. The operation module receives a user operation such as a tap operation on the currently displayed icon (the first response 41) from business operator 2, and the display module displays the message 42 associated with the icon (the first response 41) that received the user operation as the statement of business operator 2. When the operation module receives a user operation for any one of the first responses 41 (any one of the first responses 41a to 41d), it displays the message 42 associated with the received first response 41 as the statement of business operator 2 below the location where the first response 41 was displayed. In the same figure, the case where a user operation for the first response 41b was received is shown, and the message 42 has the text "within 1 year". The transmission module transmits the message (the message 42 to be displayed on the message screen 20) associated with the icon (the first response 41b) that received the user operation to the computer 10 as the first response 41 that received the user operation.

[0042] The process when the display module displays the previous first question item and the first response to the previous first question item will be described. This process is performed, for example, when the display module is displaying a certain first question item and the first response on the screen and business operator 2 desires to view the previous first question item and the first response. When the operation module receives a slide operation such as a swipe on the message screen, the display module transitions (scrolls) the message screen to a position where it can display all or part of the first question item and the first answer before the currently displayed first question item and the first answer, and displays the previous first question item and the first answer (see Figure 7). Note that when the operation module receives a slide operation, the display module may automatically transition (scroll) the message screen to a position where it can display the immediately previous first question item and the first answer (including the message associated with the first answer to which the user operation was received), or may transition (scroll) the message screen to a position according to the amount of slide in the received slide operation. Note that the display module is not limited to the immediately previous first question item and the first answer, and may transition (scroll) the message screen to a position where it can display the first question item and the first answer before that (including the message associated with the first answer to which the user operation was received).

[0043] Based on Figure 7, the message screen displayed by the display module will be described. Figure 7 is a diagram schematically showing a screen displaying the previous first question item and the first answer. In the figure, a message screen 20 is shown. When the operation module receives a slide operation from Business Operator 2 on the screen shown in Figure 6, it transitions (scrolls) the message screen 20 to a position where it can display the first question item 30 and the first answer 31, which are the first question item and the first answer before the currently displayed first question item 40 and the first answer 41. In Figure 7, the display module is displaying the message screen 20 in a state where it has transitioned (scrolled) the message screen 20 to a position where it can display all of the message 32 associated with the received first answer 31b in addition to the first question item 30 and the first answer 31.

[0044] Next, the message screen after the display module displays the first answer for the last first question item will be described with reference to FIG. 8. This figure is a diagram schematically showing the screen after the input of the first answer has been received for all the first question items. In this figure, a message screen 20 is shown. In this figure, the first question item 40 is shown as an example where it is the last first question item. When the operation module has received the input of the first answer for all the first question items, the display module displays a predetermined message 50 set in advance as a statement from the service provider below the location where the message 42 associated with the first answer 41 is displayed. The content of this message 50 is not particularly limited as long as it is text indicating that the first question item has ended or that the input of the first answer has ended. Also, this message 50 may include other announcements (such as reservations for individual consultations). In addition to indicating that the first answer has ended, the message 50 shows text including other announcements (such as reservations for individual consultations).

[0045] The storage module stores the received answer (step S25). The storage module stores the received first answer in association with the identifier of business operator 2 (user ID, IP address, MAC address, etc.). Note that the storage module may also store information other than the identifier of business operator 2 (such as date and time) in association.

[0046] The above is the first display process. The business succession management system 1 executes the matching process described later using the first answer from business operator 2 stored by the above-described first display process.

[0047] [Second display process executed by the business succession management system 1] Based on FIG. 9, the second display process executed by the business succession management system 1 will be described. This figure is a diagram showing a flowchart of the second display process executed by the buyer terminal 5 and the computer 10. This second display process sequentially displays the question items of the questionnaire regarding business succession as selectable icons, and when a user operation on an icon is received, it displays the answer to the question item (step S5), sequentially transmits the answers received for the user operations to the computer 10 (step S6), performs a second reception process of receiving the answers transmitted by the buyer-side terminal device 5 (step S7), and details a second storage process of storing the received answers (step S8).

[0048] The display module displays the question items of the questionnaire regarding business succession as selectable icons (step S30). The questionnaire regarding business succession (hereinafter, the questionnaire in the second display process is also referred to as the second questionnaire) asks the buyer 4 questions regarding business succession, such as the timing of business succession (purchase timing) and the desired destination of relocation of the buyer 4. The second questionnaire consists of one or more question items (hereinafter, the question items in the second display process are also referred to as the second question items), and for each second question item, an answer to the second question item (hereinafter, the answer in the second display process is also referred to as the second answer) is associated. Also, when the second questionnaire consists of a plurality of second question items, the second question items are associated with each other, and further, the second answer to the second question item is associated with the second question item. The display module displays a certain second question item and the second answer to this second question item below the location where this second question item is displayed. When a user operation on the second answer is received, the next second question item corresponding to the second answer is displayed below the location where the previous second question item and the second answer were displayed, and the second question items of the second questionnaire are sequentially displayed. The second question item is a question regarding the timing of business succession (purchase timing) (within half a year, within one year, within three years, within five years, etc.), the desired relocation destination (local name, prefecture name, etc.), and the like. The icon accepts user operations such as a tap operation from the buyer 4 and is a mark, illustration, figure, character string, or the like. The icon is associated with a preset predetermined message. Note that the type, shape, etc. of the icon are not particularly limited. Also, the second question item may be only a question or may include a second answer to the question. After the buyer terminal 5 accepts a user operation regarding the activation of a predetermined application (chat application, message application, etc.) from the buyer 4, the target application is activated. The display module displays the second question item of the second questionnaire via this application. The display module displays a message screen for an account (service provider's account) for conducting the second questionnaire regarding business succession on the activated application, and displays the second question item of the second questionnaire regarding business succession as a selectable icon. The message screen displayed by the buyer terminal 5 may be the same as the message screen 20 shown in FIGS. 4 to 8 described above. Also, the second question item and the second answer may be appropriately changed in the same display method as the first question items 30, 40 and the first answers 31, 41 shown in FIGS. 4 to 8 described above.

[0049] The operation module accepts a user operation on the icon (step S31). Based on the icon displayed by the buyer terminal 5, the buyer 4 grasps the second question item of the second questionnaire regarding business succession, and performs a user operation such as a tap operation on the second answer to the second question item desired by the buyer himself / herself. The operation module accepts a user operation such as a tap operation on the currently displayed icon from the buyer 4.

[0050] The display module displays an answer to the question item (step S32). The display module displays, as the statement of the buyer 4 on the message screen, the message associated with the icon that has received the user operation.

[0051] The transmission module transmits the response that has received the user operation to the computer 10 (step S33), and the reception module receives the response transmitted by the buyer terminal 5 (step S34). The transmission module transmits, as the second response that has received the user operation, the message associated with the icon that has received the user operation to the computer 10. The reception module receives the second response that has received the user operation transmitted by the buyer terminal 5. After transmitting this second response, the buyer terminal 5 executes the process of step S30 described above again. That is, the buyer terminal 5 displays, as icons that can select the next second question item corresponding to the second response that has received the user operation, and executes the processes after step S31. When the buyer terminal 5 receives a user operation regarding the end of this application from the buyer 4, or when there is no next second question item corresponding to the second response that has received the user operation, the process ends.

[0052] The process when the display module displays the previous second question item and the second response to the previous second question item will be described. This process is, for example, the process performed when the display module is displaying a certain second question item and the second response on the screen, and the buyer 4 desires to view the previous second question item and the second response. When the operation module receives a slide operation such as a swipe on the message screen, the display module transitions (scrolls) the message screen to a position where it can display all or part of the second question item currently being displayed and the second question item and the second answer before the second answer, and displays the previous second question item and the second answer. Note that the display module may automatically transition (scroll) the message screen to a position where the previous second question item and the second answer (including the message associated with the second answer for which the user operation was received) can be displayed when the operation module receives a slide operation, or may transition (scroll) the message screen to a position according to the amount of slide in the received slide operation. Note that the display module may transition (scroll) the message screen to a position where not only the previous second question item and the second answer but also the second question item and the second answer before that (including the message associated with the second answer for which the user operation was received) can be displayed.

[0053] Next, the message screen after the display module displays the second answer for the last second question item will be described. When the operation module receives the input of the second answer for all the second question items, the display module displays a preset predetermined message as a message from the service provider below the location where the second answer is displayed. The content of this message is not particularly limited as long as it is text indicating that the second question item has ended or that the input of the second answer has ended. Also, this message may include other notifications (such as reservations for individual consultations).

[0054] The storage module stores the received answer (step S35). The storage module stores the received second answer in association with an identifier of the buyer 4 (such as a user ID, IP address, MAC address, etc.). Note that the storage module may also store in association other information (such as date and time) in addition to the identifier of the buyer 4.

[0055] The above is the second display process. The business succession management system 1 executes the matching process described below using the second response from the buyer 4 stored by the above-described second display process.

[0056] [Matching process executed by business succession management system 1] Based on FIG. 10, the matching process executed by the business succession management system 1 will be described. This figure is a diagram showing a flowchart of the matching process executed by the buyer terminal 5 and the computer 10. This matching process is the details of a matching process (step S9) that matches business succession cases suitable for the user based on the stored responses, a transmission process (step S10) that transmits the matched business succession cases to the buyer-side terminal device 5, a reception process (step S11) that receives the matched business succession cases transmitted by the buyer-side terminal device 5, and a display process (step S12) that displays the matched business succession cases.

[0057] The matching module matches business succession cases suitable for the user based on the stored responses (step S40). The matching module matches business succession cases suitable for the business operator 2 and the buyer 4 based on the first response from the business operator 2 stored by the above-described first display process and the second response from the buyer 4 stored by the above-described second display process. The matching module links the buyer 4 with a business succession case that has conditions (such as purchase time, desired relocation destination, etc.) that match or approximate the conditions desired by this buyer 4 to the desired business operator 2, and matches business succession cases suitable for the user. For example, the matching module compares the purchase time desired by the buyer 4 with the time of business succession desired by the business operator 2 and matches the buyer 4 and the business operator 2 corresponding to a time that matches or approximates. Alternatively, the matching module compares the location of the desired relocation destination of the buyer 4 with the location of the business that is the target of the business succession desired by the business operator 2 and matches the buyer 4 and the business operator 2 corresponding to a location that matches or approximates. Note that the matching module can also be configured to use AI for matching business succession cases. In this case, the matching module learns, for example, data on Operator 2 (operator data (business content, location, number of bases, number of employees, sales, officer system, business system, vision, affiliated companies, history, technology, financial information, etc.)) related to business succession cases where past business successions have taken place, and data on Buyer 4 (buyer data (business content, location, number of bases, number of employees, sales, officer system, business system, vision, affiliated companies, history, technology, financial information, etc.)), and uses, as AI, a learning model or the like generated based on the learning results. In addition, the matching module can be configured to score Operator 2 and Buyer 4 and perform matching according to the scores when matching business succession cases. For example, the computer 10 acquires operator data and buyer data by a predetermined method (acquisition of operator data and buyer data existing on the Web, operator data and buyer data registered in the database in the past, etc.), and scores Operator 2 and Buyer 4 based on the acquired operator data and buyer data. The method by which the computer 10 scores Operator 2 and Buyer 4 is not particularly limited and can be designed as appropriate. For example, the computer 10 scores the financial data of Operator 2 and Buyer 4. Also, the computer 10 may score using only a part of the operator data and buyer data, or may score using all of them. When multiple Buyers 4 match a certain Operator 2, the matching module may treat only the Buyer 4 with the highest score as the final matching, or may treat a preset number of Buyers 4 from the top as the final matching. Similarly, when multiple Operators 2 match a certain Buyer 4, the matching module may treat only the Operator 2 with the highest score as the final matching, or may treat a preset number of Operators 2 from the top as the final matching. In addition, the computer 10 may be configured to exclude the merchant 2 and the buyer 4 from the matching if, as a result of the scoring, the score is lower than a predetermined value set in advance. Furthermore, the computer 10 performs an anti-social check on the merchant 2 and the buyer 4 based on the acquired merchant data and buyer data. If it is determined that they are anti-social forces, the target merchant 2 and buyer 4 are excluded from the matching and the fact is memorized.

[0058] The transmission module transmits the matched business succession cases to the buyer terminal 5 (step S41), and the reception module receives the matched business succession cases transmitted by the computer 10 (step S42).

[0059] The display module displays the received matched business succession cases (step S43). The buyer terminal 5 displays that there are matched business succession cases by push notification or the like, and after receiving a user operation for this push notification or a user operation for starting an application that has conducted a second questionnaire regarding business succession from the buyer 4, starts the target application. The display module displays the received matched business succession cases via this application. The display module displays a message screen for an account for conducting a second questionnaire regarding business succession in the started application, and displays the received matched business succession cases. The message screen displayed by the buyer terminal 5 may be the same as the message screen 20 shown in FIGS. 4 to 8 described above. Also, the matched business succession cases may display an introduction text of the pre-registered merchant 2 as the statement of the service provider, content based on the merchant data, or a URL (Uniform Resource Locator) for accessing an introduction Web site or the like of the matched business succession cases, or other content.

[0060] The above is the matching process.

[0061] Although each of the above-described processes is described as a separate process, the business succession management system 1 may be configured to execute some or all of the above-described processes in combination. Further, the business succession management system 1 may be configured to execute each process at a timing other than the timing described in each process.

[0062] The above-described means and functions are realized by a computer (including a CPU, an information processing device, and various terminals) reading and executing a predetermined program. The program may be provided, for example, in a form provided from a computer via a network (SaaS: Software as a Service) or in a cloud service. Further, the program may be provided in a form recorded on a computer-readable recording medium. In this case, the computer reads the program from the recording medium and transfers and records it in an internal recording device or an external recording device and then executes it. Also, the program may be pre-recorded in a recording device (recording medium), and provided to the computer via a communication line from the recording device.

[0063] The embodiments of the present invention have been described above, but the present invention is not limited to the above-described embodiments. Also, the effects described in the embodiments of the present invention are merely a list of the most preferable effects resulting from the present invention, and the effects according to the present invention are not limited to those described in the embodiments of the present invention.

[0064] The first aspect disclosed in this embodiment is a terminal device that displays data related to business succession and accepts user operations, a display unit that sequentially displays icons that can select questionnaire items related to business succession, and displays an answer to the questionnaire item when a user operation on the icon is received; a transmission unit that sequentially transmits the received answers to a computer upon receiving a user operation; and provides a terminal device comprising the same.

[0065] The second aspect disclosed in this embodiment is that the display unit displays the answer to the previous question item below the location where the previous question item was displayed, and displays the next question item below the location where the answer to the previous question item was displayed, thereby sequentially displaying the question items. A terminal device according to the first aspect is provided.

[0066] The third aspect disclosed in this embodiment is an operation unit that accepts a slide operation to display the previous question item and the answer to the previous question item when the next question item is being displayed on the screen, and provides a terminal device according to the second aspect that further includes the operation unit.

[0067] The fourth aspect disclosed in this embodiment is the computer that can communicate with the terminal device according to the first aspect, including a first receiving unit that receives the answer transmitted by the terminal device, and a first storage unit that stores the received answer. A computer including the above is provided.

[0068] The fifth aspect disclosed in this embodiment is a buyer-side terminal device communicably connected to the computer according to the fourth aspect, including a display unit that sequentially displays icons that can be selected as question items for a questionnaire regarding business succession, and displays the answer to the question item when a user operation on the icon is received, and a transmission unit that sequentially transmits the answer received by the user operation to the computer. A buyer-side terminal device including the above is provided.

[0069] The sixth aspect disclosed in this embodiment is the computer that can communicate with the buyer-side terminal device according to the fifth aspect, including a second receiving unit that receives the answer transmitted by the buyer-side terminal device, and a second storage unit that stores the received answer. A matching unit that matches business succession cases suitable for the user based on the recorded answer, A transmission unit that transmits the matched business succession cases to the buyer-side terminal device, Provided is a computer comprising:

[0070] In a seventh aspect disclosed in the present embodiment, the matching unit performs matching according to the purchase timing selected by the buyer of the question items. Provided is a computer according to the sixth aspect.

[0071] In an eighth aspect disclosed in the present embodiment, the matching unit performs matching according to the desired destination of migration selected by the buyer of the question items. Provided is a computer according to the sixth aspect.

Explanation of Signs

[0072] 1 Business succession management system 2 Business operator (first user) 3 Business operator terminal (terminal device) 4 Buyer (second user) 5 Buyer terminal (buyer-side terminal device) 8 Network 10 Computer 20 Message screen 21 Message 30 First question item 31 First answer 32 Message 40 First question item 41 First answer 42 Message 50 Message

Claims

1. A terminal device that displays data related to business succession and accepts user operations, A display unit that sequentially displays icons that can select question items of a questionnaire regarding business succession, and when a user operation on the icon is accepted, displays an answer to the question item; A transmission unit that sequentially transmits the answers received from the user operations to a computer; A terminal device comprising:

2. The display unit displays an answer to the previous question item below the location where the previous question item was displayed, and sequentially displays the question items by displaying the next question item below the answer to the previous question item; The terminal device according to claim 1.

3. An operation unit that accepts a slide operation to display the previous question item and the answer to the previous question item when the next question item is being displayed on the screen, The terminal device according to claim 2, further comprising:

4. A computer capable of communicating with the terminal device according to claim 1, A first receiving unit that receives the answers transmitted by the terminal device; A first storage unit that stores the received answers; A computer comprising:

5. A buyer-side terminal device communicably connected to the computer according to claim 4, A display unit that sequentially displays icons that can select question items of a questionnaire regarding business succession, and when a user operation on the icon is accepted, displays an answer to the question item; A transmission unit that sequentially transmits the answers received from the user operations to the computer; A buyer-side terminal device comprising:

6. The computer capable of communicating with the buyer-side terminal device according to claim 5, a second receiving unit that receives the response transmitted by the buyer-side terminal device; a second storage unit that stores the received response; a matching unit that matches business succession cases suitable for the user based on the stored response; a transmission unit that transmits the matched business succession cases to the buyer-side terminal device; A computer comprising:

7. The matching unit performs matching according to the purchase time selected by the buyer of the question item. The computer according to claim 6.

8. The matching unit performs matching according to the desired relocation destination selected by the buyer of the question item. The computer according to claim 6.

9. A business succession management method executed by a terminal device that displays data related to business succession and accepts user operations, sequentially displaying icons that can select question items of a questionnaire regarding business succession, and when a user operation on the icon is received, displaying an answer to the question item; sequentially transmitting the answers received by the user operation to a computer; A business succession management method comprising:

10. A computer-readable program for causing a terminal device that displays data related to business succession and accepts user operations to sequentially display icons that can select question items of a questionnaire regarding business succession, and when a user operation on the icon is received, display an answer to the question item, sequentially transmit the answers received by the user operation to a computer, be executed.

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