Real estate entry system

Abstract

To provide a real estate entry system that can accommodate various types of electronic locks.SOLUTION: A real estate entry system 1 is a system that allows electronic locks 6b installed in transaction properties 6 to be operated via a network 7 based on instructions from a user terminal 4 or an administrator terminal 3. The real estate entry system 1 includes the electronic locks 6b, a management server 2 that registers information necessary to operate the electronic locks 6b according to the types of the electronic locks 6b, and electronic lock servers 5 that are provided for each type of the electronic locks 6b and operate the electronic locks 6b based on information transmitted from the management server 2. The management server 2 transmits, to an electronic lock server 5 corresponding to the type of an electronic lock 6b to be operated based on the instructions from the user terminal 4 or the administrator terminal 3, information necessary to operate the electronic lock 6b. The electronic lock server 5 that has received the information operates the electronic lock 6b in response to instructions from the management server 2.SELECTED DRAWING: Figure 1

Description

Technical Field

[0001] The present invention relates to a system that can enter a property without being present at the property. Further, the invention described in this specification relates to a system for viewing the interior of a real estate property. More specifically, it relates to a system that allows potential occupants or purchasers (hereinafter referred to as "users") to view the property without the presence of the owner, seller, real estate agent, etc. (hereinafter referred to as "administrators").

Background Art

[0002] The real estate property viewing system described in Patent Document 1 includes an entrance door lock (5) having communication means capable of two-way communication with a property management terminal (4) (the reference numerals in parentheses are the reference numerals described in the patent document; the same applies hereinafter), and an imaging device (6) capable of transmitting an image to the property management terminal provided inside the property. In this real estate property viewing system, by providing the entrance door lock (5), the entrance door lock can be unlocked and locked without the administrator having to visit the site, thus reducing the administrator's workload and enabling cost reduction such as labor costs for real estate agents, etc. Further, in this real estate property viewing system, an image of the interior of the room is transmitted to the administrator by the imaging device (6), so that the administrator can check the actions of the viewers and prevent any unauthorized actions by the viewers.

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] In recent years, various remotely operable electronic locks have been developed. However, depending on the shape of the front door of the real estate property to be traded (hereinafter referred to as the "transaction property"), there are also electronic locks that cannot be installed. For example, depending on the shape and position of the thumb turn currently attached to the transaction property, there are electronic locks that cannot be installed and those that can be installed. In addition, there are cases where the real estate property already has an electronic lock pre-installed or the administrator owns an electronic lock.

[0005] Therefore, if the real estate interior viewing system can support various types of electronic locks, it is expected that unmanned interior viewings in the absence of the administrator can be further popularized.

[0006] However, there is no description in Patent Document 1 regarding what configuration should be adopted in order to use various types of electronic locks as the front door lock (4).

[0007] Conventionally, there has been no system that can enter a real estate property without being accompanied and can support various types of electronic locks. Therefore, an object of the present invention is to provide a real estate entry system User terminal to be applied that can support various types of electronic locks.

[0008] In addition, in an unmanned interior viewing system, since there is no administrator, it is not possible to explain the facilities and appealing points of the transaction property to the user. Patent Document 1 describes calling the user's smartphone or the like and having the administrator explain, but Patent Document 1 does not describe such an explanation of appealing points in a completely unmanned state.

[0009] Therefore, an object of the present invention is to provide a real estate interior viewing system that allows a user to confirm the appealing points of a transaction property even in the absence of an administrator.

[0010] In recent years, chats and video calls have become popular, and in some cases, explaining via chat or video call may be more appealing to users than explaining by phone as in the past.

[0011] However, Patent Document 1 only describes making a call to a smartphone or the like.

[0012] Therefore, an object of the present invention is to provide a real estate viewing system that enables explanations by chat or video call.

[0013] Furthermore, if it is possible to conduct non-face-to-face transactions from the application for a property to the explanation of important matters and the conclusion of a contract even after a non-attended viewing, it is beneficial for both the administrator and the user.

[0014] However, conventionally, there has been no system that enables non-face-to-face transactions from a non-attended viewing to the conclusion of a contract.

[0015] Therefore, an object of the present invention is to provide a system that enables non-face-to-face transactions from a non-attended viewing to the conclusion of a contract.

Means for Solving the Problems

[0016] In order to solve the above problems, the present invention has the following features. The present invention is a user terminal used in a real estate access system, including display means for performing a display for an unlocking operation based on control information transmitted from a management server in response to the arrival of a reserved access time, and transmission means for detecting an unlocking operation for the display and transmitting an unlocking instruction to the management server. The real estate system is provided for each type of electronic lock, and includes a plurality of electronic lock servers on a network capable of operating an electronic lock attached to a real estate property based on API link information transmitted from an external information processing device, and includes a management server for registering API link information required for operation according to the type of the electronic lock. The management server transmits an unlocking instruction together with the API link information to an electronic lock server corresponding to the type of the electronic lock, and the electronic lock server unlocks the corresponding electronic lock via the network in response to the unlocking instruction from the management server. In addition, the present specification includes the following inventions. The present invention is provided for each type of electronic lock, and has a plurality of electronic lock servers on a network that can operate an electronic lock attached to a real estate property based on API link information transmitted from an external information processing device. The real estate entry system is configured to be able to operate an electronic lock installed in a real estate property to be entered based on an instruction from a user terminal used by a user, an electronic lock installed in a real estate property, and a management server that registers API link information necessary for operating the electronic lock according to the type of the electronic lock installed in the real estate property. The management server is an external information processing device that accepts room entry reservations from user terminals, and when the reserved time arrives, it displays a button on the user terminal that enables the unlocking of the electronic lock. When the button is pressed by the user, it sends an unlocking instruction to the electronic lock server together with API connection information. The electronic lock server that receives the API connection information is a real estate entry system characterized by unlocking the electronic lock via the network in response to an instruction from the management server. Preferably, when the reservation time has ended, the management server may invalidate the button displayed on the user terminal. This The invention is a real estate viewing system that can operate an electronic lock installed in a real estate property to be transacted via a network based on instructions from a user terminal used by a user or an administrator terminal used by an administrator. It includes an electronic lock installed in the real estate property, a management server that registers information necessary for operating the electronic lock according to the type of the electronic lock installed in the real estate property, and an electronic lock server that is provided according to the type of the electronic lock and operates the electronic lock attached to the real estate property via the network based on information sent from the management server.

[0017] The management server sends information necessary for operating the electronic lock to the electronic lock server corresponding to the type of the electronic lock to be operated according to an instruction from the user terminal or the administrator terminal. The electronic lock server that receives the information operates the electronic lock via the network in response to an instruction from the management server.

[0018] Preferably, the management server accepts an inspection reservation from the user terminal, and when the reserved time arrives, it displays a button on the user terminal that enables the unlocking of the electronic lock. When the button is pressed by the user, it sends an unlocking instruction to the electronic lock server together with the information. The corresponding electronic lock server operates the electronic lock via the network in response to an instruction from the management server.

[0019] Preferably, when the reserved time has ended, the management server disables the button that was displayed on the user terminal.

[0020] Preferably, the management server assigns at least one identification code to each real estate property. The identification code indicates a URL. The administrator terminal can register the explanatory information for the assigned identification code with the management server. The management server generates a web page showing the explanatory information registered corresponding to the identification code, corresponding to the URL.

[0021] Preferably, the explanatory information is at least one of a text, a synthesized voice, an image, and a video.

[0022] Preferably, the identification code is printed and installed on the real estate property.

[0023] Preferably, a network camera is installed in the real estate property. The management server registers the information for accessing the network camera. The administrator terminal can view the images from the network camera via the management server.

[0024] Preferably, the management server displays on the administrator terminal the locking state of the electronic lock so that the administrator terminal can confirm it.

[0025] Preferably, via the management server, the user terminal and the administrator terminal can conduct a chat and / or a video call.

[0026] Preferably, the management server makes a display enabling the user terminal to select the property for which an application is desired. When an application for a property is input by the user terminal, the management server notifies the administrator terminal that there has been an application for the property.

[0027] Preferably, when there is an application for a property by the user terminal, the management server makes it impossible to reserve or apply for an interior viewing of the real estate property.

[0028] Preferably, the administrator terminal can transmit an important matter description and / or a contract to the user terminal via the management server.

[0029] Preferably, between the administrator terminal and the user terminal, for the purpose of explaining the important matter description and / or the contract, chat and / or video calls can be made via the management server.

[0030] Preferably, the management server can transmit the contract from the user to the administrator terminal.

[0031] Preferably, the management server can provide a settlement means for the transaction of real estate properties to the user terminal.

Advantages of the Invention

[0032] According to the present invention, for each electronic lock of a plurality of manufacturers, the information necessary for operation is stored in the management server. When the management server receives an instruction from the administrator terminal or the user terminal, the management server instructs the electronic lock server to operate the electronic lock, and the electronic lock can be operated. Therefore, a real estate system capable of corresponding to various types of electronic locks is provided. Access will be provided.

[0033] In addition, by accepting an interior viewing reservation from the user and displaying a button when the reserved time arrives so that the user can unlock the door, it is possible to prevent the user from entering the real estate property outside the reserved time.

[0034] When the reserved time ends, if the button is disabled, it is possible to prevent the user from entering the real estate property outside the reserved time.

[0035] By generating a WEB page showing the explanatory information registered corresponding to the identification code corresponding to the URL by the management server, the explanatory information can be registered in a simple way using the identification code.

[0036] In addition, by configuring it so that synthetic voice, characters, photos, videos, etc. can be easily viewed from the user terminal, a virtual property viewing system is provided in which the user can confirm the appeal points of the real estate property even when there is no administrator present.

[0037] By using a network camera to enable viewing of the interior from the administrator terminal, psychological pressure can be exerted on the user, enhancing security effects such as preventing vandalism.

[0038] By enabling the administrator to confirm the locked state of the electronic lock from the administrator terminal, the administrator can feel at ease.

[0039] In addition, according to the present invention, a virtual property viewing system 1 that enables explanations via chat or video call is provided.

[0040] In addition, according to the present invention, a virtual property viewing system 1 is provided that enables non-face-to-face contract signing even after a virtual viewing without an administrator.

[0041] These and other objects, features, aspects, and effects of the present invention will become clearer from the following detailed description in conjunction with the accompanying drawings.

Brief Description of the Drawings

[0042]

Figure 1

Figure 2

Figure 3

Figure 4

Figure 5

Figure 6

Figure 7

Figure 8

Figure 9

DETAILED DESCRIPTION OF THE INVENTION

[0043] In FIG. 1, a real estate viewing system (since it is a system for entering a real estate, it can also be said to be a "real estate entry system". The same applies hereinafter.) 1 includes a management server 2, a plurality of administrator terminals 3, a plurality of user terminals 4, a plurality of electronic lock servers 5 (here, as an example, an electronic lock server A and an electronic lock server B are shown), a plurality of transaction properties 6, communication devices 6a installed in each transaction property 6 (here, communication devices A and communication devices B are shown corresponding to the electronic lock server A and the electronic lock server B), electronic locks 6b (here, electronic locks A and electronic locks B are shown corresponding to the electronic lock server A and the electronic lock server B), and IoT home appliances 6c, and a network 7. In addition, a network camera 6d is installed in the transaction property 6. The network camera 6d may be connected to the network 7 via the communication device 6a, or may be connected to the network 7 by means other than the communication device 6a.

[0044] The management server 2 controls the overall operation of the real estate viewing system 1. The management server 2 is a normal computer device installed with the necessary programs. As shown in Figure 2, the management server 2 includes a control unit 2a, an output unit 2b, an input unit 2c, a communication unit 2d, and a storage unit 2e, similar to a normal computer device.

[0045] In the storage unit 2e, a user program, an administrator program, a management program, property manager information, and user information are stored to implement this embodiment.

[0046] The user program is a program for the user to reserve a viewing of a property for transaction, perform an unlocking operation when the reserved time arrives, chat or have a video call with the administrator, apply for a contract, etc. Here, the user program is provided as a WEB application, and when the user logs in, the user can use the user program. However, the user program is not limited to a WEB application and may be a program installed on the user terminal 4, such as a smartphone application, and executed through the interaction between the management server 2 and the user terminal 4.

[0047] The administrator program is a program for the administrator to register information of a property for transaction, check the reservation status of a property for transaction, check the locking state of a property for transaction, check the images of the network camera 6d, chat or have a video call with the user, and send documents related to the contract to the user. Here, the administrator program is provided as a WEB application, and when the administrator logs in, the administrator can use the administrator program. However, the administrator program is not limited to a WEB application and may be a program installed on the administrator terminal 3, such as a smartphone application, and executed through the interaction between the management server 2 and the administrator terminal 3.

[0048] The management program is a program for managing all user, administrator, and transaction property information in the management server 2, instructing the operation of the electronic lock 6b to the electronic lock server 5, enabling administrators to view images from the network camera 6d, managing user reservation status, and realizing chats and video calls between users and administrators.

[0049] The property administrator information is information associated with each administrator. As shown in an example in Fig. 3(a), for example, the property administrator information includes administrator basic information, a property list, an interior viewing reservation list, and a contract application list. The administrator basic information is basic information such as the contact information of the administrator. The property list includes property information. The interior viewing reservation list includes information such as the reservation applicant, property name, and reservation date. The contract application list includes information such as the contract applicant, property name, contract date, and scheduled move-in date.

[0050] As shown in an example in Fig. 3(b), the property information includes basic information, equipment / condition / feature information, electronic lock information, description information, network camera information, and IoT home appliance information. The basic information includes basic information such as the address and size of the property. The equipment / condition / feature information includes information such as the installed equipment, occupancy conditions, and features of the property.

[0051] The electronic lock information includes the type of electronic lock used in the property and the information required for opening and closing. The information required for opening and closing varies depending on the type of electronic lock. For example, when using an electronic lock of Company A, the identification information (such as the serial number) of the communication device A associated with the electronic lock A is used. For example, when using an electronic lock of Company B, after associating the communication device B with the electronic lock B, the API link information can be obtained by using the dedicated app of the smartphone to associate the electronic lock server B with the electronic lock B. In such cases, the API link information is registered in the electronic lock information as the information required for opening and closing.

[0052] What information is used as the electronic lock information varies depending on the manufacturer of the electronic lock 6b. In the present invention, however, the electronic lock information for each manufacturer is stored in the management server 2, and the management server 2 transmits the electronic lock information and the operation instruction content (such as unlocking and locking) to the electronic lock server 5 corresponding to the electronic lock 6b that the user wants to operate, so that it is possible to support the electronic locks of each manufacturer. The electronic lock server 5 typically uses the technology of an API (Application Programming Interface) to receive such external commands and permit the operation of the electronic lock 6b by a person with legitimate authority. Needless to say, the method of receiving such external instructions is not limited to the API technology, and any well-known method can be used.

[0053] The explanatory information includes at least one identification code assigned by the management server 2 to the transaction property 6 and at least one of information such as a text, a synthesized voice, an image, and a video registered in association with the identification code. The identification code indicates a URL. Typically, the identification code may be a two-dimensional barcode, but it is not limited thereto. The management server 2 generates a web page corresponding to the URL. For example, as shown in FIG. 3(c), information explaining the remote camera is shown by voice text and display text. The characters shown by the voice text are synthesized voices and output from the web page. Also, the characters shown by the display text are displayed on the web page. Also, a display image, a video, etc. are displayed on the web page. The administrator prints the identification code and publishes it in a pamphlet or inside the transaction property 6. The user reads the identification code using a handheld smartphone or the like. Then, the web page is displayed, and detailed explanations can be viewed or listened to.

[0054] The network camera information is information necessary to obtain an image from the network camera.

[0055] The IoT home appliance information is information necessary to operate the IoT home appliance.

[0056] Systems and services for operating IoT home appliances 6c and network cameras 6d have been variously put into practical use, and any systems and services may be used to achieve this, including those to be provided in the future. It is not limited to the case where the administrator terminal 3 operates the IoT home appliance 6c via the management server 2 when the network camera 6d operates the IoT home appliance 6c.

[0057] The IoT home appliance 6c is configured to be operable from the administrator terminal 3. For example, the administrator may remotely operate the IoT home appliance so that, for example, the air conditioner and lighting switches are turned on in accordance with the interior inspection reservation.

[0058] User information includes the user's name, contact information, identity certificate, etc.

[0059] The administrator terminal 3 is a computer device used by the administrator, such as a personal computer, smartphone, tablet, etc. As methods of using the real estate interior inspection system 1, there are typically two methods. One is a method in which the management server 2 provides a WEB application, and the administrator terminal 3 is used to log in to the WEB application of the management server 2 so that the user can use the services of the real estate interior inspection system 1. The other is a method in which a dedicated application is installed on the administrator terminal 3, and the installed application is executed using the administrator terminal 3 so that the user can use the services of the real estate interior inspection system 1. Naturally, as long as it is a method that can be operated on the administrator terminal 3, it goes without saying that other methods may be used in the present invention.

[0060] The user terminal 4 is a computer device used by the user, such as a personal computer, smartphone, or tablet. As methods of using the real estate viewing system 1, typically, there are two methods. One is that the management server 2 provides a WEB application, and the user uses the user terminal 4 to log in to the WEB application of the management server 2 so that the user can use the services of the real estate viewing system 1. The other is to install a dedicated application on the user terminal 4 and use the user terminal 4 to execute the installed application so that the user can use the services of the real estate viewing system 1. Naturally, as long as it is a method that can be operated on the user terminal 4, it goes without saying that other methods may be used in the present invention.

[0061] The electronic lock server 5 is a computer device of each manufacturer of the electronic lock 6b. The electronic lock server 5 can operate the electronic lock 6b via the communication device 6a.

[0062] The communication device 6a is a gateway specified by each manufacturer of the electronic lock 6b, etc. However, if the manufacturer of the electronic lock 6b enables the operation of the electronic lock 6b by a method other than the gateway, the communication device 6a specified by the manufacturer is installed in the property for sale.

[0063] Typically, the electronic lock 6b can be retrofitted to the thumb turn, but is not limited thereto. Naturally, the electronic lock 6b may be originally installed, such as being embedded in the door, and may be an electronic lock that can be operated by the electronic lock server 5 via the network 7.

[0064] The IoT home appliance 6c is a home appliance that can be operated by the administrator terminal 3 via the network 7. In the present invention, the IoT home appliance 6c has an arbitrary configuration and is not essential. A program for operating the IoT home appliance 6c may be introduced on the management server 2, or the administrator may use a service different from the management server 2 to enable the administrator to operate the IoT home appliance 6c using the administrator terminal 3.

[0065] The network camera 6d is an imaging means operable by the administrator terminal 3 via the network 7. In the present embodiment, the administrator terminal 3 logged in to the management server 2 can view the image from the network camera 6d on the login screen, but this is not essential. The administrator may use a service different from the management server 2 to view the image from the network camera 6d using the administrator terminal 3.

[0066] In the real estate interior view system 1 configured as described above, with reference to FIGS. 4 to 9, the operations of each device in each phase will be described.

[0067] First, with reference to FIG. 4, the operation of the administrator terminal 3 when inputting property information on the administrator terminal 3 will be described. The administrator logs in to the administrator program provided by the management server 2 using the administrator terminal 3 and starts inputting property information (step S101). Using the administrator terminal 3, the administrator inputs basic information (step S102) and inputs equipment / condition / feature information (step S103).

[0068] Next, the administrator inputs the type of electronic lock desired (which may be the manufacturer name of the electronic lock) using the administrator terminal 3 (step S104). This input may be made in a selection format so that the real estate interior view system 1 selects an electronic lock of a manufacturer available at that time, but it is not limited. Note that the operation in step S104 may be separately set on the management server 2 side.

[0069] Depending on the type of the electronic lock, it may not be possible to install it on the front door of the property for sale. Therefore, the administrator needs to select an electronic lock that can be installed on the front door of the property for sale. If, as in the past, only the electronic locks of one manufacturer can be handled, it would mean that the real estate viewing system 1 cannot be introduced to the front doors on which the electronic locks of that manufacturer cannot be installed. However, in the real estate viewing system 1, the optimal electronic lock can be selected from among the electronic locks of multiple manufacturers, so it becomes possible to increase the number of properties for sale handled.

[0070] Next, the administrator uses the administrator terminal 3 to input the explanatory information (step S105). When all the inputs are completed, the administrator terminal 3 transmits the input property information to the management server 2 (step S106).

[0071] Through such operations of the administrator terminal 3, the input of the property information is completed.

[0072] With reference to FIG. 5, the work process at the property for sale will be described. First, the administrator or the provider of the real estate viewing system 1 (hereinafter referred to as "the administrator, etc.") installs the selected electronic lock 6b (step S201). Next, the provider of the administrator, etc. installs the communication device 6a corresponding to the electronic lock 6b (step S202). Next, the administrator, etc. associates the electronic lock 6b and the communication device 6a (step S203). If it is an electronic lock of Company A, the association is completed by pairing the electronic lock 6b and the communication device 6a using Bluetooth (registered trademark). If it is an electronic lock of Company B, the communication device 6a and the electronic lock 6b are associated using a dedicated smartphone app. The communication device 6a can communicate with its own electronic lock server 5 via the network 7.

[0073] Next, the administrator, etc. obtains the information necessary for the opening and closing operation of the electronic lock 6b (step S204). The information necessary for the opening and closing operation of the electronic lock 6b is the serial number of the communication device 6a if it is an electronic lock of Company A, and the API link information displayed on the dedicated smartphone app if it is an electronic lock of Company B.

[0074] Next, the administrator or the like installs a POP for explanation by posting an identification code corresponding to the explanation information on the property for sale (step S205). Next, the administrator or the like installs the network camera 6d (step S206).

[0075] In this way, at the actual property for sale, the electronic lock 6b and the communication device 6a are installed, and the information necessary for opening and closing the electronic lock 6b is acquired. Here, the information necessary for opening and closing the electronic lock 6b is acquired at the site of the property for sale, but it is not limited to this. For example, at the stage of obtaining the electronic lock and the communication device from the manufacturer, the electronic lock and the communication device may be associated in advance at a location different from the property for sale, and the information necessary for opening and closing the electronic lock 6b may be acquired in advance before installing them at the property for sale.

[0076] With reference to FIG. 6, the information registration operation in the management server 2 will be described. First, the management server 2 reads the property information for which information is to be registered (step S301). Next, the management server 2 allows the type of the installed electronic lock 6b to be selected (step S302). Next, the management server 2 causes the information necessary for opening and closing the electronic lock 6b to be registered according to the installed electronic lock 6b (step S303). For example, if the electronic lock is from Company A, the management server 2 causes the serial number of the communication device 6a to be registered, and if the electronic lock is from Company B, the management server 2 causes the API link information displayed on the dedicated smartphone application to be registered.

[0077] Next, the management server 2 causes the information for accessing the network camera 6d to be registered (step S304). When all the registrations are completed, the management server 2 notifies the administrator (step S305). After this completion notification, the administrator can log in to the management server 2 using the administrator terminal 3 and operate the electronic lock 6b and view the images from the network camera 6d.

[0078] With reference to FIG. 7, the operations of the administrator terminal 3, the management server 2, the electronic lock server 5, the communication device 6a, and the electronic lock 6b when the electronic lock 6b is operated according to an instruction from the administrator terminal 3 will be described.

[0079] After logging in to the administrator program of the management server 2, the administrator terminal 3 selects the property for which the electronic lock is to be operated (step S401). When the property is selected, the management server 2 inquires of the electronic lock server 5 to obtain information on the state (locked state or unlocked state) of the electronic lock 6b, and displays the state on the administrator program (the illustration in FIG. 7 is omitted for this series of processes). Also when inquiring from the management server 2 to the electronic lock server 5, the information necessary for the operation is transmitted to the electronic lock server 5 together, and after authentication, the state is transmitted from the electronic lock server 5 to the management server 2. At that time, the electronic lock server 5 obtains the state of the electronic lock 6b through the communication device 6a and then transmits the result to the management server 2.

[0080] Accordingly, the state of the electronic lock 6b is displayed on the administrator terminal 3 (step S402). Next, the administrator terminal 3 receives an instruction (unlock or lock) from the administrator (step S403), and transmits an instruction for operating the electronic lock 6b (unlock or lock) to the management server 2 (step 404).

[0081] The management server 2 receives an instruction for operating the electronic lock 6b (unlock or lock) (step S501), and transmits the instruction for operating the electronic lock 6b (unlock or lock) to the electronic lock server 5 corresponding to the electronic lock 6b that is the operation target (step S502). At that time, the management server 2 transmits the information necessary for the operation of the electronic lock 6b to the electronic lock server 5 together.

[0082] The electronic lock server 5 receives an instruction to operate the electronic lock 6b (unlock or lock) along with the information necessary for the operation (step S601). After authenticating whether the information is correct (step S602), the electronic lock server 5 transmits an instruction to operate the electronic lock 6b (unlock or lock) to the communication device 6a only when the authentication is successful (step S603). Although not shown in the figure, in the case where the authentication fails, the electronic lock server 5 may return a message indicating the authentication failure to the management server 2. Accordingly, the management server 2 may transmit an error display to the administrator terminal 3, but this is not limited thereto.

[0083] The communication device 6a receives an instruction to operate the electronic lock 6b (unlock or lock) (step S701), and transmits the instruction to the associated electronic lock 6b (step S702). The electronic lock 6b unlocks or locks according to the instruction (step S801). When the operation of the electronic lock 6b is completed, the result of the operation is returned from the electronic lock 6b as an ACK signal (step S802), and the ACK signal is transmitted to the communication device 6a, the electronic lock server 5, and the management server 2 (steps S703, S604, S503). Then, the management server 2 updates the display of the state of the electronic lock (locked or unlocked) displayed on the administrator terminal 3 (step S405).

[0084] As the state of the electronic lock 6b, only locking or unlocking has been described above, but in addition, information such as the front door being left open may be used as the state of the electronic lock 6b.

[0085] With reference to FIG. 8, the operations of the user terminal 4, the management server 2, and the administrator terminal 3 from the reservation on the user terminal 4 to the user's check-out will be described.

[0086] The user terminal 4 logs in to the user program and allows the user to view the properties (step S901). When the user finds a property for which an in-person viewing is desired, the user terminal 4 transmits a reservation application for the property to the management server 2 according to the input of the reservation date and time by the user (step S902).

[0087] When the management server 2 receives an application for a reservation of a property, it registers the details of the reservation (step S1001) and notifies the administrator terminal 3 and the user terminal 4 (step S1002). The administrator terminal 3 receives the result of the reservation (step S1101). The user terminal 4 receives the result of the reservation (step S903).

[0088] When the management server 2 determines that the reservation time has arrived, it notifies the administrator terminal 3 and the user terminal 4 that the reservation time has come (step S1003). The administrator terminal 3 receives the notification that the reservation time has come (step S1102). The user terminal 4 receives the notification that the reservation time has come (step S904).

[0089] When the reservation time arrives, the management server 2 performs a display operation to enable the unlocking button for the property to be unlocked, which is to be displayed on the screen of the user program (step S1004). Then, on the screen of the user program of the user terminal 4, a display indicating that the reserved property can be unlocked is made (step S905). This display will be referred to as the unlocking button. When the user presses (which means clicks or taps, etc.) the unlocking button, the user terminal 4 sends an unlocking instruction to the management server 2 (step S906).

[0090] When the management server 2 receives the unlocking instruction from the user terminal 4, it instructs the electronic lock server 5 to unlock the electronic lock 6b of the property to be reserved (step S1005). Since the flow of the unlocking instruction operation is the same as the flow of the operation after step S502 shown in FIG. 7, the description in FIG. 7 is incorporated and the description is omitted here.

[0091] When the management server 2 receives the ACK signal from the electronic lock server 5 (corresponding to step S503 in FIG. 7), it notifies the administrator terminal 3 that the unlocking has been done (step S1006). The administrator terminal 3 receives the unlocking notification from the management server 2 (step S1103). At this timing, the user who holds the user terminal 4 can enter the room (step S907).

[0092] After that, the user inspects the interior of the property. As appropriate, the user causes the user terminal 4 to read the two-dimensional code of the explanatory information to view or listen to the explanatory information. Also, using the user terminal 4, the user can chat or have a video call with the administrator terminal 3 via the management server 2 (steps S908, S1007, and S1104).

[0093] Although not stating proper nouns, since chat and video call systems are widely and generally popular, a method in which the user and the administrator communicate using the popular systems may be used. However, in that case, since it is necessary to inform the administrator of the user's personal chat or video call account information, it may not be preferable from the viewpoint of privacy protection. Therefore, in the present embodiment, a configuration is adopted in which the management server 2 provides chat and video call functions. Since well-known technologies can be diverted for the chat and video call functions, detailed descriptions are omitted here.

[0094] Note that the chat or video call function provided in steps S908, S1007, and S1104 can also be used for inquiries, applications, and contracts before and after the inspection. In that case, the user terminal 4 logs in to the user-oriented program, and the administrator terminal 3 logs in to the administrator-oriented program, and then the user can use the chat or video call function provided by the management server 2.

[0095] The administrator terminal 3 logged in to the administrator-oriented program appropriately uses the network camera 6d to display the state inside the property and allows the administrator to view the state of the interior (step S1105). At this time, in the present embodiment, the management server 2 is configured to acquire the image data from the network camera 6d and display it on the administrator-oriented program (step S1008).

[0096] When the reserved time ends, the management server 2 notifies the administrator terminal 3 and the user terminal 4 to that effect (step S1009). The administrator terminal 3 receives notice that the reserved time has ended (step S1106). The user terminal 4 receives notice that the reserved time has ended (step S909). The user vacates the room (step S910).

[0097] Then, the management server 2 invalidates the unlock button to prevent the user terminal 4 from unlocking (step S1010). The management server 2 instructs the electronic lock server 5 to lock (step S1011). Since the operation flow of the lock instruction is the same as the operation flow after step S502 shown in FIG. 7, the description in FIG. 7 is incorporated and the description is omitted.

[0098] The administrator can confirm that the locking has been completed through the screen of the program for administrators of the managed property 3 (step S1107). Also, the administrator can confirm that it is locked by looking at the image of the network camera 6d at the entrance door part and the window part.

[0099] With reference to FIG. 9, the operations of the user terminal 4, the management server 2, and the administrator terminal 3 from application to important matter explanation, contract, and settlement will be described.

[0100] The user terminal 4 logs in to the user program, allows the user to select the property to apply for (step S1201), and allows the user to input the information necessary for applying for the property provided by the management server 2 (step S1202).

[0101] When the input of the application is completed, the management server 2 receives the application (step S1301) and notifies the administrator terminal 3 to that effect (step S1302). Accordingly, the management server 2 sets so that the inspection reservation of the property for which the application has been made cannot be made (step S1303). The management server 2 sets so that other viewers who have inspected the property cannot make an application either (step S1304). Note that the setting of not being able to make an inspection reservation and / or the setting of not being able to make an application are functions for preventing applications from overlapping, but are not essential functions.

[0102] When the administrator terminal 3 receives the application (step S1401), the administrator creates an important matter description, a contract, etc. (step S1402). The creation of such documents may be performed separately from the real estate inspection system 1, or the real estate inspection system 1 may also provide a creation support system.

[0103] After the creation is completed, the administrator logs in to the administrator program, and the administrator uses the administrator terminal 3 to send documents such as the important matter description and the contract to the management server 2 (step S1403). When the management server 2 receives the document, it notifies the user (step S1305). The user receives the document using the user terminal 4 (step S1203).

[0104] Then, the user uses the functions on the management server 2 to receive explanations of the important matter description, the contract, etc. from the administrator using chat or video call (steps S1204, S1306, S1404).

[0105] After that, the user uses the user terminal 4 to reply to the contract, etc. (step S1205). When the management server 2 receives the reply, it notifies the administrator terminal 3 (step S1307). The administrator terminal 3 receives the reply (step S1405). And finally, the settlement process is executed (step S1308). Since the settlement process is executed using a well-known method such as credit card settlement or electronic money settlement, detailed description is omitted.

[0106] Note that the exchange of contract documents between the user and the trader may be realized by using other online contract systems or by incorporating an online contract system into the real estate viewing system 1.

[0107] As described above, according to this embodiment, for each electronic lock of a plurality of manufacturers, information necessary for opening and closing is stored in the management server 2. When the management server 2 receives an operation instruction from the administrator terminal 3 or the user terminal 4, the management server 2 instructs the electronic lock server 5 to operate the electronic lock 6b. Therefore, a real estate viewing system 1 that can support various types of electronic locks is provided.

[0108] In addition, according to this embodiment, the explanatory information can be registered by a simple method called an identification code, and can be easily browsed from the user terminal 4 in the form of synthetic voice, characters, photos, videos, etc. Therefore, a real estate viewing system 1 is provided in which the user can confirm the appeal points of the property for sale even when there is no administrator present.

[0109] In addition, according to this embodiment, a real estate viewing system 1 that enables explanations by chat or video call is provided.

[0110] Furthermore, according to this embodiment, a real estate viewing system 1 is provided that enables non-face-to-face contract signing even after a non-attended viewing.

[0111] The present invention has been described in detail above, but the foregoing description is merely illustrative of the present invention in all respects and is not intended to limit its scope. Needless to say, various improvements and modifications can be made without departing from the scope of the present invention. The constituent elements of the invention disclosed in this specification are each to be considered as independently constituting a separate invention. Inventions obtained by combining the constituent elements in any combination method are also to be included in the present invention.

Industrial Applicability

[0112] The present invention is a real estate interior view system and is industrially applicable.

Explanation of Signs

[0113] 1 Real estate interior view system 2 Management server 2a Control unit 2b Output unit 2c Input unit 2d Communication unit 2e Storage unit 3 Administrator terminal 4 User terminal 5 Electronic lock server 5 6 Transaction property 6a Communication device 6b Electronic lock 6c IoT home appliance 6d Network camera 7 Network

Claims

1. A system comprising a plurality of electronic lock servers on a network, each of which is provided for a different type of electronic lock and capable of operating electronic locks attached to real estate properties based on API linkage information transmitted from an external information processing device; A management server that registers API linkage information required for operation according to the type of the electronic lock, The management server transmits an unlock instruction together with API link information to an electronic lock server corresponding to the type of electronic lock, The electronic lock server unlocks a corresponding electronic lock via the network in response to an unlocking instruction from the management server. A user terminal used in a real estate entry system, a display means for displaying a display for an unlocking operation based on control information transmitted from the management server when the reserved entry time arrives; a transmission means for detecting an unlocking operation in response to the display and transmitting an unlocking instruction to the management server.

2. A system comprising a plurality of electronic lock servers on a network, each of which is provided for a different type of electronic lock and capable of operating electronic locks attached to real estate properties based on API linkage information transmitted from an external information processing device; A management server that registers API linkage information required for operation according to the type of the electronic lock, The management server transmits an unlock instruction together with API link information to an electronic lock server corresponding to the type of electronic lock, The electronic lock server unlocks a corresponding electronic lock via the network in response to an unlocking instruction from the management server. A computer device used by a user in a real estate entry system, a display means for displaying a display for an unlocking operation based on control information transmitted from the management server when the reserved entry time arrives; and A computer program for causing the computer to function as a transmitting means for detecting an unlocking operation in response to the display and transmitting an unlocking instruction to the management server.

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