Assist information providing system, assist information providing device, assist information providing method and program

Abstract

To assist with the job of a pharmacist more appropriately.SOLUTION: In an assist information providing system 1, an object information acquisition unit 52 of a terminal device 10 acquires object information that is the object of consideration in pharmaceutical guidance to a patient. An assistance request unit 53 requests a computer 20 for pharmacy on the basis of object information that assist information for pharmaceutical guidance be generated. A UI display control unit 51 displays assist information for pharmaceutical guidance that is transmitted from the computer 20 for pharmacy in accordance with a request by the assistance request unit 53. A focal point specification unit 152 of the computer 20 for pharmacy acquires focal point information which is specified in the process of generating assist information on the basis of object information and which represents different classification, in accordance with a request of the assistance request unit 53. An assist information generation unit 154 generates assist information on the basis of focal point information. An assist information provision unit 155 transmits the generated assist information to the terminal device 10.SELECTED DRAWING: Figure 1

Description

Technical Field

[0001] The present invention relates to a support information providing system, a support information providing device, a support information providing method, and a program.

Background Art

[0002] Conventionally, information processing technologies for supporting the work of pharmacists in pharmacies are known. For example, Patent Document 1 describes that data on a patient's medication history is managed by a database, and when performing a dispensing operation for a patient, the database is referred to and medication guidance based on the medication history and the like is provided.

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] However, even if data such as a patient's medication history is managed by a database, the information that a pharmacist needs to consider in the dispensing operation is diverse, and in order for the pharmacist to appropriately consider these, the knowledge and experience of the pharmacist are required. In particular, when a pharmacist conducts a medical interview (questionnaire), it is not easy to select necessary information from the information presented by the patient and appropriately consider it for dispensing.

[0005] An object of the present invention is to more appropriately support the work of pharmacists.

Means for Solving the Problems

[0006] To solve the above problems, a support information providing system according to an aspect of the present invention is a support information providing system including a terminal device and a server configured to be communicable via a network, The terminal device includes a target information acquisition means for acquiring target information to be considered in pharmaceutical guidance for a patient, a support request means for requesting the server to generate support information for pharmaceutical guidance based on the target information, and a support information display means for displaying support information for pharmaceutical guidance transmitted from the server in response to the request by the support request means. The server includes a perspective information acquisition means for acquiring perspective information representing different classifications, which is information specified in the process of generating the support information based on the target information in response to the request by the support request means, a support information generation means for generating the support information based on the perspective information, and a transmission means for transmitting the support information generated by the support information generation means to the terminal device.

Advantages of the Invention

[0007] According to the present invention, it is possible to more appropriately support the work of pharmacists.

Brief Description of the Drawings

[0008]

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Embodiments for Carrying Out the Invention

[0009] Hereinafter, embodiments of the present invention will be described with reference to the drawings.

[0010] FIG. 1 is a diagram showing the system configuration of the support information provision system 1 according to an embodiment of the present invention. The support information provision system 1 in the present embodiment is used to support the work of pharmacists in a dispensing pharmacy. For example, when providing medication guidance to a patient who has brought a prescription, etc., it presents to the pharmacist the content recommended as information to be conveyed to the patient.

[0011] As shown in FIG. 1, the support information providing system 1 includes a terminal device 10 and a pharmacy computer 20, and the terminal device 10 and the pharmacy computer 20 are configured to be communicable via a network such as a VPN (Virtual Private Network). Further, the pharmacy computer 20 is configured to be communicable via a network (such as the Internet) with an external server such as a drug information database server that stores drug information including medication guidance texts.

[0012] The terminal device 10 is operated by a pharmacist and is configured by an information processing device such as a tablet terminal or a PC (Personal Computer). The terminal device 10 displays the contents of the medical interview when the pharmacist conducts a medical interview with a patient and accepts the input of the medical interview results. Further, the terminal device 10 displays support information (here, the recommended medication guidance content) provided by the support information providing process described later based on the information about the patient including the medical interview results.

[0013] The pharmacy computer 20 is configured by an information processing device such as a server computer that executes processes related to the operations of a dispensing pharmacy, and manages various data such as patient attributes, medication histories, and medical interview results for a plurality of patients. Further, the pharmacy computer 20 receives a request for providing support information based on the medical interview results from the terminal device 10, refers to the data of the patient attributes, medical interview results, and prescription, and generates medication guidance content (support information) that recommends providing medication guidance to that patient. Then, the pharmacy computer 20 provides the generated support information to the terminal device 10.

[0014] Note that when the pharmacy computer 20 receives a request for providing support information based on the medical interview results from the terminal device 10, it may request the external server to generate the support information, and obtain the support information generated by the external server to provide the support information to the terminal device 10.

[0015] [Hardware Configuration] Next, the hardware configuration of each device in the support information providing system 1 will be described. In the support information providing system 1, each device is composed of an information processing device such as a PC, a server computer, or a tablet terminal, and their basic configurations are the same.

[0016] FIG. 2 is a diagram showing the hardware configuration of the information processing device 800 that constitutes each device. As shown in FIG. 2, the information processing device 800 that constitutes each device includes a CPU (Central Processing Unit) 811, a ROM (Read Only Memory) 812, a RAM (Random Access Memory) 813, a bus 814, an input unit 815, an output unit 816, a storage unit 817, a communication unit 818, a drive 819, and an imaging unit 820.

[0017] The CPU 811 executes various processes according to the programs recorded in the ROM 812 or the programs loaded from the storage unit 817 to the RAM 813. In the RAM 813, data and the like necessary for the CPU 811 to execute various processes are appropriately stored.

[0018] The CPU 811, ROM 812, and RAM 813 are interconnected via the bus 814. The input unit 815, output unit 816, storage unit 817, communication unit 818, drive 819, and imaging unit 820 are connected to the bus 814.

[0019] The input unit 815 is composed of various buttons and the like, and inputs various information according to an instruction operation. The output unit 816 is composed of a display, a speaker, and the like, and outputs images and sounds. The storage unit 817 is composed of a hard disk or a DRAM (Dynamic Random Access Memory), etc., and stores various data managed by each server. The communication unit 818 controls communication with other devices via a network.

[0020] A removable medium 831, such as a magnetic disk, an optical disk, a magneto-optical disk, or a semiconductor memory, is appropriately mounted on the drive 819. A program read from the removable medium 831 by the drive 819 is installed in the storage unit 817 as necessary. The imaging unit 820 is configured by an imaging device including a lens and an image sensor, etc., and captures a digital image of a subject. When the information processing device 800 is configured as a pharmacy computer 20, it is also possible to adopt a configuration in which the imaging unit 820 is omitted. Further, when the information processing device 800 is configured as a tablet terminal, the input unit 815 may be configured by a touch sensor and arranged on top of the display of the output unit 816, thereby adopting a configuration including a touch panel.

[0021] [Functional Configuration] Next, the functional configuration of each device in the support information providing system 1 will be described.

[0022] [Functional Configuration of Terminal Device 10] FIG. 3 is a block diagram showing the functional configuration of the terminal device 10. As shown in FIG. 3, in the CPU 811 of the terminal device 10, a user interface display control unit (UI display control unit) 51, an object information acquisition unit 52, a support request unit 53, and a support information acquisition unit 54 function.

[0023] The UI display control unit 51 controls the display of various input / output screens in the support information providing process (on the terminal side). For example, the UI display control unit 51 displays (outputs to the display) a screen for selecting a patient who is the target of providing support information in the support information providing process (on the terminal side) (hereinafter referred to as the "patient selection screen"), a screen for displaying the content of the interview when the pharmacist interviews the patient (hereinafter referred to as the "interview display screen"), and a screen for displaying the support information (medication guidance content) provided by the support information providing process (on the server side) (hereinafter referred to as the "support information display screen"), etc.

[0024] FIG. 4 is a schematic diagram showing an example of a patient selection screen. As shown in FIG. 4, on the patient selection screen, a list of each patient corresponding to the patient attributes managed by the pharmacy computer 20 is displayed, and the pharmacist selects a patient to conduct an interview from this list. For newly arriving patients, patient attributes are newly registered through a registration screen (not shown).

[0025] FIG. 5 is a schematic diagram showing an example of an interview display screen. As shown in FIG. 5, on the interview display screen, interview contents including single-choice questions are displayed, and the pharmacist inputs the interview results according to the patient's answers. The interview contents displayed at this time are a series of questions selected corresponding to the patient attributes, and are determined according to each patient, each prescription content, or the number of interviews (for example, the first interview or the second interview).

[0026] FIG. 6 is a schematic diagram showing an example of a support information display screen. As shown in FIG. 6, on the support information display screen, indicators (hereinafter referred to as "key points") that are generally recalled in the thought process when a pharmacist (especially an experienced pharmacist) conducts medication guidance are displayed. In the present embodiment, the key points are presented as six categories: "side effects", "adherence", "changes in physical condition", "concomitant medications (interactions)", "elderly people", and "lifestyle guidance". In the present embodiment, regarding these key points, based on the patient attributes, medication history, and interview results of the patients who answered the interview, the relevance (here, the percentage indicating the importance) for each category of the key points is calculated. The pharmacist who receives the support information can easily recognize, by referring to the relevance of the presented key points, what viewpoints should be noted when conducting medication guidance for the patients who answered the interview. In addition, the difference between the pharmacist's own thought results and the relevance of the key points presented in the support information can be recognized, which can be used for the pharmacist's self-evaluation or improvement. Furthermore, if the pharmacist recorded the key points for the next guidance during the previous guidance provided to the patient, on the support information display screen shown in FIG. 6, the recorded key points are identified and displayed (such as by changing the background color, surrounding with a frame, blinking, etc.).

[0027] FIG. 7 is a schematic diagram showing another example of the support information display screen. As shown in FIG. 7, on the support information display screen, for the patients who have undergone the interview, a list of medication guidance texts indicating the recommended medication guidance content (hereinafter referred to as the "recommended medication guidance text list") and a list of general medication guidance texts regarding the prescribed medications (hereinafter referred to as the "general medication guidance text list") are displayed. The recommended medication guidance text list represents a list of medication guidance texts selected based on each key point identified by the support information providing process (server side) and its relevance, and reflects the results of what a pharmacist (especially an experienced pharmacist) remembers during the thought process when conducting medication guidance. Also, the general medication guidance text list represents the results selected corresponding to the prescribed medications according to the data on the patient's prescription. In addition, a check box is displayed together with each medication guidance text, and the medication guidance text checked by the pharmacist in the check box is registered in the patient's medical history as a list of medication guidance texts used for medication guidance after passing through the confirmation operation by the pharmacist (such as the operation of the "send to medical history" button). In the support information display screen of FIG. 7, it is possible to perform an operation (input operation for the next guidance content) for the pharmacist to input the key points for the next guidance, and the input content can be recorded in the medical history by the confirmation operation by the pharmacist (such as the operation of the "send to medical history" button).

[0028] The target information acquisition unit 52 acquires various types of information to be considered (hereinafter referred to as "information to be considered") for patients who receive medication guidance. That is, the information to be considered is information to be considered in pharmaceutical guidance for patients. For example, the target information acquisition unit 52 acquires information for identifying patients, such as the name and age of a patient who brings a prescription, data on the results of a pharmacist's inquiry input on an inquiry display screen, data representing the contents of the prescription brought by the patient, and the like. Note that the information acquired by the target information acquisition unit 52 is not limited to these, and furthermore, it is also possible to acquire data on the patient's medication history, data on the contents of the previous medication guidance when the patient visited the pharmacy, data stored in an electronic medication notebook, or subjective information that a pharmacist visually recognizes and discerns about the patient.

[0029] The support request unit 53 transmits a request for providing support information to the pharmacy computer 20 together with the information to be considered acquired by the target information acquisition unit 52. The support information acquisition unit 54 acquires support information transmitted from the pharmacy computer 20 in response to the request for providing support information transmitted by the support request unit 53. The support information acquired by the support information acquisition unit 54 includes information regarding key points, data on a list of medication guidance texts (recommended medication guidance text list) indicating the recommended medication guidance contents, and data on a list of general medication guidance texts (general medication guidance text list) regarding the prescribed medications.

[0030] [Functional Configuration of Pharmacy Computer 20] FIG. 8 is a block diagram showing the functional configuration of the pharmacy computer 20. As shown in FIG. 8, in the CPU 811 of the pharmacy computer 20, a support request reception unit 151, a key point identification unit 152, a presentation information evaluation unit 153, a support information generation unit 154, and a support information provision unit 155 function. Further, in the storage unit 817 of the pharmacy computer 20, a patient attribute database (patient attribute DB) 171, a medication history database (medication history DB) 172, an inquiry result database (inquiry result DB) 173, and a drug database (drug DB) 174 are formed.

[0031] The patient attribute DB 171 stores data on patient attributes such as the patient's address, name, age, gender, and various information representing the characteristics of the individual patient. This patient attribute is composed of information obtained by the pharmacist in the conversation with the patient, information provided by the patient in response to a medical interview (questionnaire), etc. For example, it also includes the patient's hobbies, job content, family composition, favorite foods, etc. The medication history DB 172 stores the history of medications prescribed to the patient (medication history) in association with information identifying each patient.

[0032] The medical interview result DB 173 stores the results of the medical interview conducted on the patient in association with information identifying each patient and the medical interview date and time. The drug DB 174 stores data on drugs handled at the pharmacy where the pharmacy computer 20 is installed. The data on this drug includes, in addition to the drug name (generic name), drug code, etc., the content of the medication guidance text and the attached document.

[0033] FIG. 9 is a schematic diagram showing data on the medication guidance text among the data on drugs stored in the drug DB 174. As shown in FIG. 9, each drug specified by the drug code and the drug name is associated with a plurality of medication guidance texts provided by the drug manufacturer. In FIG. 9, a serial number (guidance text number) is assigned to the medication guidance text associated with each drug. Also, each medication guidance text is associated with one or more viewpoints, and the fact that the relevance of the viewpoint to the information to be considered is high means that the importance of the medication guidance text associated with that viewpoint is relatively high.

[0034] The support request reception unit 151 receives a request for providing support information together with the information to be considered from the terminal device 10, and outputs the received information to be considered to the viewpoint identification unit 152. The focus identification unit 152 selects, from among the information to be considered, the information for which logical association has been performed in the support information provision process (server side) (hereinafter referred to as "logicalized target information"), and the information for which logical association has not been performed (hereinafter referred to as "non-logicalized target information"). Further, the focus identification unit 152 refers to table data (hereinafter referred to as "focus identification table") that defines the correspondence between each combination of logicalized target information and the relevance of each focus, and acquires data on the relevance of each focus from the selected logicalized target information.

[0035] FIG. 10 is a schematic diagram showing the content of the focus identification table. As shown in FIG. 10, in the focus identification table, the relationship between various combinations of the types and contents of the logicalized target information and the relevance of each focus is defined. For example, as the types of logicalized target information, each question in the interview is defined, and as the content of the logicalized target information, alternative answer contents for the questions are defined. And in the focus identification table, numerical values of the relevance of each focus are predefined for all combinations of the types of questions and the alternative answer contents. The numerical values of the relevance of each focus are determined based on actual judgment examples (statistics of actual medication guidance histories) of how the relevance numerical values of each focus would be when a pharmacist recognizes the types of questions and the alternative answer contents.

[0036] In addition to the questions in the interview, it is possible to use patient attributes (male or female), patient age groups, types of prescription drugs, patient diseases, etc. as logicalized target information. In this case, all combinations of these information as elements are defined in the focus identification table.

[0037] In this way, by referring to the focus identification table, the focus identification unit 152 can identify the relevance of each focus corresponding to the thought process followed by veteran pharmacists, etc. for the logicalized target information.

[0038] The cue information evaluation unit 153 evaluates the information to be presented (here, the medication guidance text) based on the relevance of each focus point identified by the focus point identification unit 152. For example, the cue information evaluation unit 153 weights each medication guidance text with a numerical value indicating the relevance of each focus point related to that medication guidance text, and determines the evaluation value of the medication guidance text associated with the focus point. The medication guidance text for which the evaluation value is determined in this way belongs to the list of recommended medication guidance texts. Note that for each drug, the weight of the medication guidance text may be set in advance, and the evaluation value of the medication guidance text may be determined by reflecting the numerical value indicating the relevance of each focus point with respect to this weight.

[0039] In addition, the cue information evaluation unit 153 evaluates the information to be presented based on the non-rationalized target information. For example, for the information to be presented related to the non-rationalized target information, the same evaluation value can be uniformly assigned. As an example, it is possible to assign the same evaluation value to all the medication guidance texts related to the drugs described in the prescription. The medication guidance text for which the evaluation value is determined in this way belongs to the list of general medication guidance texts.

[0040] The support information generation unit 154 acquires the data on the relevance of each focus point identified by the focus point identification unit 152. In addition, the support information generation unit 154 acquires the medication guidance text (information to be presented) from the drug DB 174 based on the evaluation of the information to be presented determined by the cue information evaluation unit 153. That is, the support information generation unit 154 acquires the medication guidance text evaluated based on the relevance of the focus point, and arranges them in descending order of the evaluation value to generate the data of the list of recommended medication guidance texts. In addition, the support information generation unit 154 acquires the medication guidance text evaluated based on the non-rationalized target information in the cue information evaluation unit 153, and arranges them in a predetermined order to generate the data of the list of general medication guidance texts. Note that the predetermined order can be in various forms, and as an example, it can be in descending order of the reference frequency. Then, the support information generation unit 154 generates support information including the data on the relevance of each focus point, the data of the list of recommended medication guidance texts, and the data of the list of general medication guidance texts, and outputs it to the support information providing unit 155.

[0041] The support information providing unit 155 transmits (outputs to the terminal device 10 via a network) the support information (information including data on the relevance of each point of view, data on a list of recommended medication guidance texts, and data on a list of general medication guidance texts) input from the support information generating unit 154 to the terminal device 10.

[0042] [Operation] Next, the operation of the support information providing system 1 will be described.

[0043] [Processing of Terminal Device 10] FIG. 11 is a flowchart showing the flow of the support information providing process (terminal side) executed by the terminal device 10. The support information providing process (terminal side) is started in response to an instruction input for executing the support information providing process (terminal side) via the input unit 815 of the terminal device 10. In step S1, the UI display control unit 51 displays a patient selection screen and accepts the selection of a patient. In step S2, the UI display control unit 51 displays an interview display screen corresponding to the selected patient.

[0044] In step S3, the UI display control unit 51 accepts the input of an answer to the interview. In step S4, the target information acquisition unit 52 acquires various types of information (information to be considered) to be considered for the patient for whom medication guidance is to be provided. In step S5, the support request unit 53 transmits a request for providing support information to the pharmacy computer 20 together with the information to be considered acquired by the target information acquisition unit 52. In step S6, the support information acquisition unit 54 acquires the support information transmitted from the pharmacy computer 20 in response to the request for providing support information transmitted by the support request unit 53.

[0045] In step S7, the UI display control unit 51 displays a support information display screen based on the acquired support information. In step S8, the UI display control unit 51 determines whether an operation has been performed on the support information display screen. At this time, the UI display control unit 51 accepts an operation to change the page of the support information display screen (such as an operation to switch between the page for displaying the focus point and the page for displaying the medication guidance text), an operation to change the numerical value representing the relevance of the focus point based on the pharmacist's judgment (such as an operation to increase the numerical value to enhance the relevance), etc. If an operation has been performed on the support information display screen, it is determined as YES in step S8, and the process proceeds to step S7. On the other hand, if no operation has been performed on the support information display screen, it is determined as NO in step S8, and the process proceeds to step S9.

[0046] In step S9, the UI display control unit 51 determines whether an operation to end the display of the support information display screen has been performed. If an operation to end the display of the support information display screen has not been performed, it is determined as NO in step S9, and the process proceeds to step S8. On the other hand, if an operation to end the display of the support information display screen has been performed, it is determined as YES in step S9, and the support information providing process (on the terminal side) ends.

[0047] [Processing of Pharmacy Computer 20] FIG. 12 is a flowchart showing the flow of the support information providing process (on the server side) executed by the pharmacy computer 20. The support information providing process (on the server side) is started in response to an instruction input for executing the support information providing process (on the server side) via the input unit 815 of the pharmacy computer 20.

[0048] In step S21, the support request receiving unit 151 receives a support information providing request together with the information to be considered from the terminal device 10, and outputs the received information to be considered to the focus point specifying unit 152. In step S22, the focus point identification unit 152 refers to the focus point identification table and acquires data on the relevance of each focus point from the rationalized target information.

[0049] In step S23, the presentation information evaluation unit 153 evaluates the presentation target information. Specifically, the presentation information evaluation unit 153 evaluates the presentation target information (medication guidance text) based on the relevance of each focus point identified by the focus point identification unit 152. In addition, the presentation information evaluation unit 153 evaluates the presentation target information (medication guidance text) based on the non-rationalized target information. In step S24, the support information generation unit 154 generates support information based on the data on the relevance of each focus point, the data of the recommended medication guidance text list, and the data of the general medication guidance text list.

[0050] In step S25, the support information providing unit 155 transmits the support information input from the support information generation unit 154 to the terminal device 10. After step S25, the support information providing process (server side) is repeated.

[0051] As described above, in the support information providing system 1 according to the present embodiment, for a patient who receives medication guidance, various types of consideration target information to be considered are acquired, such as information for identifying the patient, such as the name and age of the patient who brings a prescription, the data of the interview results input by the pharmacist for the interview display screen, and the data representing the content of the prescription brought by the patient. Then, by referring to the focus point identification table, the relevance of each focus point corresponding to the rationalized target information among the consideration target information is uniquely identified. Furthermore, according to the relevance of each identified focus point, the evaluation value of the medication guidance text is determined, and a list of recommended medication guidance texts is generated. Also, based on the non-rationalized target information among the consideration target information, the evaluation value of the medication guidance text is determined, and a list of general medication guidance texts is generated. Then, support information including the data on the relevance of each focus point, the data of the recommended medication guidance text list, and the data of the general medication guidance text list is provided.

[0052] Therefore, it is possible to provide recommended information on medication guidance corresponding to at least a part of the information that pharmacists should consider when providing medication guidance. The recommended information provided at this time generally reflects the thought process followed by pharmacists (especially veteran pharmacists). Therefore, it becomes possible to more appropriately support the work of pharmacists.

[0053] Also, even when the information to be considered covers a wide range, it is possible to identify each point of focus by limiting it to the rationalized information to be considered. Therefore, it is possible to reliably provide the relevance of each point of focus according to the acquired information to be considered.

[0054] Also, the points of focus displayed at this time generally represent the categories that pharmacists (especially veteran pharmacists) recall in the thought process when providing medication guidance. That is, each point of focus is an index that abstracts a wide range of specific information to be considered. Therefore, when pharmacists make judgments in medication guidance, instead of directly making a conclusion from complex and specific information, it supports more appropriate judgment of the final conclusion by suggesting the intermediate state in the thought process.

[0055] In the above-described embodiment, when presenting a list of recommended medication guidance texts from the information to be considered, as an index that abstracts the information to be considered, only the intermediate state in the thought process of pharmacists is shown at one level (the level of points of focus), but it is not limited to this. That is, when presenting a list of recommended medication guidance texts from the information to be considered, it is possible to show two or more levels (the first-level points of focus that abstract the information to be considered, the second-level points of focus that abstract the first-level points of focus, etc.) as an index that abstracts the information to be considered. In this case, as the level of abstraction progresses, the number of indexes (the number of categories) is shown decreasingly. Thereby, it becomes possible to show the points of focus by dividing the thought process of pharmacists into more appropriate stages.

[0056] In the above-described embodiment, the focus identification unit 152 identifies the relevance of the focus using a focus identification table, but it is not limited to this. That is, in addition to identifying the relevance of the focus using a focus identification table, the focus identification unit 152 may identify the relevance of the focus with respect to the information to be considered by using a function or logical operation equivalent to the function of the focus identification table.

[0057] [Modification Example 1] In the above-described embodiment, after the support information display screen shown in FIG. 6 is displayed, when an operation of selecting any of the displayed focuses is performed, specific information regarding the selected focus may be further displayed. FIG. 13 is a schematic diagram showing an example of a transition screen displayed when side effects are selected as the focus. In the example of the transition screen shown in FIG. 13, a schematic diagram representing an image of the human body and the names of the body elements (organs) arranged around the schematic diagram of the human body are displayed. The names of the body elements displayed here are the body elements where side effects may appear and can be auxiliary information when a pharmacist gives guidance to a patient.

[0058] Also, in the example of the transition screen shown in FIG. 13, a list of drugs that may be related to side effects and their side effects is displayed. In this list, when it is the first time to give guidance to the patient, side effects that are recommended to be guided based on general judgment criteria are displayed. In addition, a slide button for inputting whether or not the pharmacist has given an explanation is displayed in each column of the side effects in this list. The pharmacist explains to the patient about the side effects that are determined to require explanation to the patient among the side effects listed, and sets the slide button to the position (the right side in FIG. 13) indicating that it has been explained. Then, when the pharmacist operates the "Guide the above side effects" button, the screen transitions to a display screen (see FIG. 16) showing the content of the side effect guidance. At this time, for the side effects set to "explained", they are remembered in the medication history as if the pharmacist had provided guidance to the patient. The list shown in Figure 13 includes a previous guidance column indicating whether the patient was given guidance regarding the displayed side effects during the previous guidance.

[0059] Furthermore, in the list shown in Figure 13, when the guidance to the patient is the second time or later, side effects that are recommended to be guided based on the previous guidance content are displayed. That is, if the pharmacist recorded the side effects (points of focus) that should be the subject of the next guidance during the previous guidance given to the patient, the recorded side effects are included and displayed in the list in Figure 13. This enables important guidance content to be reliably carried over even when a pharmacist different from the one who gave the previous guidance conducts the current guidance.

[0060] Figure 14 is a schematic diagram showing an example of a transition screen displayed when an operation to call the side effect inference function is performed. In the example of the transition screen shown in Figure 14, the body parts (hexagons shown by solid lines) and symptoms (hexagons shown by dashed lines) that are elements of the side effects are listed, and one or more of these side effect elements can be selected. Then, in the example of the transition screen shown in Figure 14, when the pharmacist selects one or more side effect elements according to the patient's interview results and operates the "Answer Side Effects" button to execute the side effect inference, among the side effects of the drug prescribed to the patient, the side effects inferred to be related from the patient's interview results are identified.

[0061] As a method of inference used at this time, for all combinations of side effect elements, the related side effects are associated in a table format or the like, and it is possible to specify, as an inference result, the side effects corresponding to one or more side effect elements selected by the pharmacist. Also, it is possible to perform machine learning using teacher data in which one or more side effect elements corresponding to the patient interview results are used as input and the corresponding side effects are output, and perform inference by AI (Artificial Intelligence). In this case, the AI infers, based on the results of the machine learning, the side effects corresponding to one or more side effect elements selected by the pharmacist according to the actual patient interview results.

[0062] FIG. 15 is a schematic diagram showing an example of a side effect inference result display screen. In the example of the inference result display screen shown in FIG. 15, side effects of drug tablets A and B estimated to be related to the side effect element of "feeling listless" selected by the pharmacist are listed. The pharmacist can refer to the side effects of each drug listed and determine the side effects based on the patient interview results. Also, in this list display of side effects, slide buttons for inputting whether or not the pharmacist has provided an explanation are displayed in the columns of the respective side effects. The pharmacist explains to the patient about the side effects determined to require explanation to the patient among the side effects listed, and sets the slide button to a position (the right side in FIG. 15) indicating that it has been "explained".

[0063] In FIG. 15, when the slide button is set to "explained" and the "Next" button is operated, the fact that the patient has been instructed (explained) about the side effects set to "explained" is stored as part of the medication history. In the example of the inference result display screen shown in FIG. 15, a "doubt inquiry" button for making a doubt inquiry is displayed. When the pharmacist refers to the list display of side effects shown on the inference result display screen and determines that it is necessary to make a doubt inquiry to the doctor, the pharmacist can operate the "doubt inquiry" button. Then, an input screen for inputting the content of the doubt inquiry is displayed, and the pharmacist can input the content of the doubt inquiry. The content of the doubt inquiry input on this input screen is stored as a medication history.

[0064] FIG. 16 is a schematic diagram showing an example of a display screen representing the guidance content of side effects. As described above, in FIG. 15, when the slide buttons for the side effects of drug A and drug B that have been guided to the patient are set to "explained" and the "next" button is operated, as shown in FIG. 16, the drug and the guidance content of the explained side effects in that drug are displayed in association. Also, in FIG. 16, when the pharmacist operates a button ("send to medication history" button) to store this display content (guidance content) in the medication history, the guidance content for the patient is stored in the medication history. Note that on the display screen of FIG. 16, it is possible to perform an operation (input operation of the next guidance content) for the pharmacist to input the side effects for which the next guidance should be given, and the input content can be recorded in the medication history by a confirmation operation (such as operating the "send to medication history" button) by the pharmacist.

[0065] By adopting such a display form, when the pharmacist wants to refer to side effects other than those listed on the transition screen of FIG. 13, for example, the transition screen of FIG. 14 can be displayed by operating the "infer side effects" button. Then, when an element of the side effect displayed on the transition screen of FIG. 14 is selected and the "answer side effects" button is operated, as shown in FIG. 15, it is possible to display the side effects inferred to be related from the patient's interview result among the side effects of the drug prescribed to the patient. Thereby, the pharmacist can appropriately grasp the side effects that may be related to the drug prescribed to the patient based on the information presented by the patient. Then, the pharmacist can refer to the inference result display screen shown in FIG. 15 and explain the side effects that are determined to be appropriate for guiding the patient. At this time, for the side effects that have been explained, the pharmacist can set the slide button to "explained" and operate the "send to medication history" button to store the guidance content provided to the patient in the medication history. This can reduce the workload of recording the guidance content provided by the pharmacist to the patient in the medication history.

[0066] [Modification Example 2] In the above-described embodiment, the client-server type support information providing system 1 is constructed, and a request for providing support information is made from the terminal device 10 to the pharmacy computer 20 to obtain the support information. On the other hand, by providing the functions of the pharmacy computer 20 in the terminal device 10, the functions of the support information providing system 1 may be realized by a single information processing device (that is, realized as a stand-alone type system). In this case, the functions of the focus identification unit 152, the presentation information evaluation unit 153, and the support information generation unit 154 of the pharmacy computer 20 may be provided in the terminal device 10.

[0067] As described above, the support information providing system 1 according to the present embodiment includes the terminal device 10 and the pharmacy computer 20. The terminal device 10 and the pharmacy computer 20 are configured to be communicable via a network. The terminal device 10 includes a UI display control unit 51, an object information acquisition unit 52, and a support request unit 53, and the pharmacy computer 20 includes a focus identification unit 152, a support information generation unit 154, and a support information providing unit 155. In the terminal device 10, the object information acquisition unit 52 acquires object information that is a target to be considered in pharmaceutical guidance for a patient. The support request unit 53 requests the pharmacy computer 20 to generate support information for pharmaceutical guidance based on the object information. In response to a request from the support request unit 53, the UI display control unit 51 displays support information for pharmaceutical guidance transmitted from the pharmacy computer 20. In the pharmacy computer 20, The focus point identification unit 152 acquires focus point information representing different classifications, which is information identified in the process of generating support information based on the target information, in response to a request from the support request unit 53. The support information generation unit 154 generates support information based on the focus point information. The support information providing unit 155 transmits the support information generated by the support information generation unit 154 to the terminal device 10. Thereby, it is possible to provide support information for pharmaceutical guidance corresponding to information to be considered by a pharmacist in providing pharmaceutical guidance. Therefore, it becomes possible to more appropriately support the work of the pharmacist.

[0068] The support information generated by the support information generation unit 154 includes focus point information corresponding to the target information. Thereby, a pharmacist can easily recognize from what viewpoints it is appropriate to provide pharmaceutical guidance.

[0069] The target information acquisition unit 52 acquires target information including the result of an interview with a patient who is the target of dispensing. The focus point identification unit 152 acquires different viewpoints in drug administration as a plurality of focus point information. The support information generation unit 154 generates support information from information regarding a plurality of dosing instructions according to the acquired plurality of focus point information. Thereby, a pharmacist can easily recognize from what viewpoints it is appropriate to provide dosing guidance for a patient who has answered the interview.

[0070] The focus point identification unit 152 acquires focus point information corresponding to the target information acquired by the target information acquisition unit 52 by referring to focus point identification information in which combinations of the target information and specific contents of the plurality of focus point information are associated in advance. As a result, for various combinations of target information, it is possible to surely acquire focus point information. Further, by changing the definition in the focus point specifying information, the content of the acquired focus point information can be adjusted.

[0071] The focus point specifying unit 152 generates multi-layered focus point information including a plurality of first focus point information obtained by abstracting the target information and second focus point information obtained by abstracting the first focus point information. As a result, it becomes possible to indicate the focus point by dividing the abstraction process performed when thinking about pharmaceutical guidance content from the target information at a more appropriate stage.

[0072] Further, the terminal device 10 and the pharmacy computer 20 according to the present embodiment include a focus point specifying unit 152, a support information generating unit 154, and a UI display control unit 51 or a support information providing unit 155. The focus point specifying unit 152 is information specified in the process of generating support information for pharmaceutical guidance based on target information that is a target to be considered in pharmaceutical guidance for a patient, and acquires focus point information representing different classifications. The support information generating unit 154 generates the support information based on the focus point information. The UI display control unit 51 or the support information providing unit 155 outputs the support information for pharmaceutical guidance generated by the support information generating unit 154. As a result, it is possible to provide support information for pharmaceutical guidance corresponding to information to be considered by a pharmacist when performing pharmaceutical guidance. Therefore, it becomes possible to more appropriately support the work of a pharmacist.

[0073] Note that the present invention is not limited to the above-described embodiments, and modifications, improvements, etc. within the scope capable of achieving the object of the present invention are included in the present invention. For example, in the above-described embodiment, the case of presenting a list of medication guidance texts as the presentation target information has been described as an example, but it is not limited thereto. That is, various medical information is included in the target presented as support information in the present invention.

[0074] Also, in the above-described embodiment, after conducting an interview with the patient, while the pharmacist is dispensing the medicine, the patient has a waiting time. Therefore, during this waiting time, it may be possible to present to the patient (for example, display on the patient's smartphone or the like) simple lifestyle guidance information or the like specified from the interview results. Furthermore, in the above-described embodiment, it may be possible to display on a device (for example, the patient's smartphone or the like) held by the patient, an interview display screen for conducting an interview with the patient, and a display screen of a list of medicine-taking guidance texts (a list of recommended medicine-taking guidance texts for patients and a list of general medicine-taking guidance texts) after the content has been determined by the pharmacist. Furthermore, for each focus point after the content has been determined by the pharmacist, it may also be possible to display it on a device (for example, the patient's smartphone or the like) held by the patient as information on the focus point for the patient.

[0075] Also, in the above-described embodiment, as shown in FIG. 6, each focus point was described as being shown as an annular graph, but the output form of each focus point is not limited to this. For example, it is possible to output as a radar chart the numerical values representing the relevance of each focus point. In this case, it becomes easy to display changes with each focus point during past medicine-taking guidance.

[0076] The above-described series of processes can be executed by hardware or by software. In other words, the functional configuration in the above-described embodiment is merely an example and is not particularly limited. That is, it is sufficient if any computer provided in the support information providing system 1 has a function capable of executing the above-described series of processes as a whole, and the use of which functional blocks for realizing this function is not limited to the specifically shown examples. Also, one functional block may be configured by hardware alone, by software alone, or by a combination thereof.

[0077] In addition, a recording medium containing a program for executing the above-described series of processes is not only constituted by a removable medium distributed separately from the apparatus main body in order to provide the program to the user, but also constituted by a recording medium or the like provided to the user in a state pre-installed in the apparatus main body.

[0078] As described above, the embodiments of the present invention have been described. However, the present invention is not limited to the above-described embodiments. In addition, the effects described in the present embodiment are merely an enumeration of the most suitable effects resulting from the present invention, and the effects of the present invention are not limited to those described in the present embodiment.

Explanation of Signs

[0079] 1 Support information providing system, 10 Terminal device, 20 Pharmacy computer, 51 User interface display control unit (UI display control unit), 52 Target information acquisition unit, 53 Support request unit, 54 Support information acquisition unit, 151 Support request reception unit, 152 Focus point identification unit, 153 Presentation information evaluation unit, 154 Support information generation unit, 155 Support information providing unit, 171 Patient attribute database (Patient attribute DB), 172 Medication history database (Medication history DB), 173 Interview result database (Interview result DB), 174 Drug database (Drug DB), 800 Information processing device, 811 CPU, 812 ROM, 813 RAM, 814 Bus, 815 Input unit, 816 Output unit, 817 Storage unit, 818 Communication unit, 819 Drive, 820 Imaging unit, 831 Removable medium

Claims

1. Index information generation means for generating index information obtained by classifying and abstracting the target information into the perspective information based on information representing the degree of relevance between elements of the target information, which are considered in pharmaceutical guidance for a patient and include information identifying the patient and information regarding a prescription issued to the patient, and perspective information representing different classifications from the perspective of guiding the patient; Guidance information generation means for generating information regarding pharmaceutical guidance for the patient by selecting candidates for presentation information in pharmaceutical guidance according to the index information generated by the index information generation means; Index information display means for displaying the index information generated by the index information generation means; Medication history creation support means for displaying information regarding pharmaceutical guidance for the patient in response to an operation on the index information display means, and recording the selected presentation information in the pharmaceutical guidance in the medication history as information regarding pharmaceutical guidance for the patient; A support information providing system, characterized by comprising the above.

2. The support information providing system according to claim 1, wherein the index information generation means generates the index information by associating the elements of the target information regarding the patient with the perspective information based on perspective specifying information in which the degree of relevance between the elements of the target information and the perspective information is defined.

3. The guidance information generation means evaluates information regarding pharmaceutical guidance for the patient based on the degree of relevance between the elements of the target information regarding the patient and the perspective information according to the index information generated by the index information generation means; The medication history creation support means according to claim 2, characterized in that the medication history creation support means displays information regarding pharmaceutical guidance for the patient based on the evaluation result of the guidance information generation means.

4. The guidance information generation means makes the information regarding pharmaceutical guidance for the patient into list data arranged in the order based on the evaluation result; The support information providing system according to claim 3, characterized in that the medication history creation support means outputs the list data as information for supporting pharmaceutical guidance for the patient.

5. The index information generation means generates index information of a plurality of hierarchies including a plurality of pieces of first perspective information obtained by abstracting the target information and second perspective information obtained by abstracting the first perspective information. The support information providing system according to any one of claims 1 to 4, characterized in that.

6. Index information generation means for generating index information obtained by classifying and abstracting the target information into the perspective information based on information representing the degree of relevance between elements of the target information, which are information for identifying the patient and information regarding a prescription issued to the patient, and which are considered in pharmaceutical guidance for the patient, and perspective information representing different classifications from the perspective of guidance to the patient; Guidance information generation means for generating information regarding pharmaceutical guidance for the patient by selecting candidates for presentation information in pharmaceutical guidance according to the index information generated by the index information generation means; Index information display means for displaying the index information generated by the index information generation means; A medication history creation support means for displaying information regarding pharmaceutical guidance for the patient according to an operation on the index information display means and recording the presentation information in the pharmaceutical guidance selected from the information regarding pharmaceutical guidance for the patient in the medication history; A support information providing apparatus, characterized by comprising:

7. A support information providing method executed by an information processing apparatus, comprising: An index information generation step of generating index information obtained by classifying and abstracting the target information into the perspective information based on information representing the degree of relevance between elements of the target information, which are information for identifying the patient and information regarding a prescription issued to the patient, and which are considered in pharmaceutical guidance for the patient, and perspective information representing different classifications from the perspective of guidance to the patient; A guidance information generation step of generating information regarding pharmaceutical guidance for the patient by selecting candidates for presentation information in pharmaceutical guidance according to the index information generated in the index information generation step; An index information display step of displaying the index information generated in the index information generation step; A pharmaceutical history creation support step of displaying information on pharmaceutical guidance for the patient according to an operation on the display content of the index information display step, and recording the presentation information in the pharmaceutical guidance selected from the information on pharmaceutical guidance for the patient in the pharmaceutical history. A support information providing method, characterized by including the above.

8. On a computer, An index information generation function that classifies and abstracts the target information into the perspective information based on information representing the degree of relevance between the elements of the target information, which is information considered in pharmaceutical guidance for the patient and includes information identifying the patient and information on the prescription issued to the patient, and the perspective information representing different classifications from the perspective of guiding the patient, and generates index information. A guidance information generation function that generates information on pharmaceutical guidance for the patient by selecting candidates for presentation information in pharmaceutical guidance according to the index information generated by the index information generation function. An index information display function that displays the index information generated by the index information generation function. A pharmaceutical history creation support function that displays information on pharmaceutical guidance for the patient according to an operation on the index information display function, and records the presentation information in the pharmaceutical guidance selected from the information on pharmaceutical guidance for the patient in the pharmaceutical history. A program, characterized by realizing the above.

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