Questionnaire support system

Abstract

To provide a questionnaire support system that addresses the difficulty of questionnaire acquisition and reliably and accurately acquires questionnaire responses.SOLUTION: A questionnaire support system 1 supports the implementation of questionnaires. The system includes: a connection unit 67 configured to connect to a control terminal 6 specified by a fixed code 4 when a questionnaire respondent A captures an image of the fixed code 4; a code generation unit 61 configured to generate, based on the connection, an identification code 9a based on which the control terminal 6 identifies each questionnaire and a winning result confirmation code 8c for confirming the winning result; an output control unit 62 configured such that the control terminal 6 controls the output of a questionnaire entry sheet 9 on which questionnaire responses are written and a copy sheet 8 for record; and a collection unit 10 configured to collect the questionnaire entry sheet 9. The identification code 9a is printed on the questionnaire entry sheet 9, and the winning result confirmation code 8c is printed on the copy sheet 8.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present invention relates to a questionnaire support system. [Background technology]

[0002] Traditionally, when a product was displayed at each booth at an exhibition venue, a survey was conducted to find out the fair price of the product, the names of visitors, the companies they belonged to, etc. Various methods have been devised to encourage people to complete the survey.

[0003] For example, Patent Document 1 discloses a method of comprehensively evaluating the results of a questionnaire survey based on the evaluation of each answer option, with weighting being given to questions with a high degree of importance.

[0004] The questionnaire support device of Patent Document 1 includes a memory unit that stores question information in which a question, a priority flag indicating whether the question is of high importance or not, and answer options are associated with each other, and answer option information in which the answer options are associated with evaluation scores, and an evaluation unit that calculates an overall evaluation score that indicates an overall evaluation of the questionnaire response results based on the evaluation scores associated with the selected answer option.For questions associated with a priority flag indicating high importance, if the selected answer option is not the answer option with the highest evaluation score among the multiple answer options associated with the question, the evaluation unit calculates the overall evaluation score using the minimum evaluation score. [Prior art documents] [Patent documents]

[0005] [Patent Document 1] JP 2018-106275 A Summary of the Invention [Problem to be solved by the invention]

[0006] Surveys at exhibitions require staff to conduct them face-to-face, which requires a lot of manpower. Also, there are often multiple visitors to a booth at the same time, which creates queues and leads to many people avoiding the survey. Therefore, to prevent the survey requester from losing the opportunity, it is necessary to secure staff at the venue to handle the survey, which requires a lot of manpower.

[0007] Surveys that are answered via QR codes (registered trademark) printed in advance on flyers, etc., make it possible for people who are not actually attending the event or who are impersonating others to respond, posing a problem with the accuracy of survey responses.

[0008] In conventional exhibition surveys, a questionnaire sheet is placed in a binder and visitors are asked to fill it out. However, since visitors have to visit many booths in a limited time, they are often short on time. This makes it difficult to avoid the questionnaire or ask for detailed information. Also, because they are in a hurry, it is difficult to obtain reliable responses.

[0009] QR codes (registered trademark) for surveys are often printed on pamphlets and flyers, but because they are large, they are often not received or get mixed up with other flyers, resulting in no responses to the survey. This results in wasted paper.

[0010] In some cases, visitors are given small gifts at the venue as a reward for completing the survey, but when visitors are asked to complete the survey because they are short on time, they often prioritize receiving the small gift and do not complete the survey properly. This has led to the problem of poor accuracy in the responses.

[0011] If the person conducting the survey only wants to find out the price of a new product, even if it is just one question, it may be too much trouble for visitors and they may not answer.

[0012] In conventional surveys, many of the responses are handwritten, which necessitates the need for manpower to tally them up, creating a challenge. While it is possible to use a multiple choice format, this significantly limits the questions that can be asked, meaning that the results often do not come as expected. While it is possible to save the data using a scanner, this cannot be done at the venue, and the data must be tallied again the next day after returning to the office.

[0013] The present invention has been made in view of the above problems, and aims to provide a survey support system that can deal with the difficulty of obtaining survey responses and obtain survey responses reliably and accurately. [Means for solving the problem]

[0014] The present invention has been made in consideration of the above problems, and is (1) a survey support system that supports the implementation of a survey, comprising: a connection unit that connects to a control terminal specified in a fixed code when a survey respondent photographs the fixed code; a code generation unit that causes the control terminal to generate an identification code for each survey and a winning result confirmation code for confirming the winning result based on the connection; an output control unit that controls the output of a survey form on which survey responses are written and a copy sheet for keeping records; and a collection unit that collects the survey forms, and the identification code is printed on the survey form and the winning result confirmation code is printed on the copy sheet.

[0015] (2) A survey support system that supports the implementation of surveys, in which a control terminal generates an identification code for each survey and a winning result confirmation code for confirming the winning result when a survey respondent presses a button, and the control terminal is equipped with a code generation unit that controls the output of a survey completion sheet on which survey responses are written and a copy sheet for keeping records, and a collection unit that collects the survey completion sheets, and the identification code is printed on the survey completion sheet and the winning result confirmation code is printed on the copy sheet.

[0016] (3) A survey support system that supports the implementation of a survey, comprising: a connection unit that connects to a control terminal specified in a fixed code when the survey respondent photographs the fixed code; a code generation unit that generates an identification code for each survey and a winning result confirmation code for confirming the winning result based on the connection; and an output control unit that controls the output of a copy sheet for the control terminal, and the identification code and winning result confirmation code are printed on the copy sheet.

[0017] (4) In the above (1), (2), or (3), the answers to be written on the questionnaire sheet are important items that the survey taker wants to obtain in the questionnaire, and the number of items must be within the specified number.

[0018] (5) In the above (1), (2) or (3), a detailed questionnaire input section is provided which allows the respondent to input detailed questionnaire information based on the copy sheet after filling out the questionnaire sheet.

[0019] (6) In the above (5), the detailed questionnaire input unit allows the user to input a detailed questionnaire when checking the winning result on the copy sheet.

[0020] (7) In the above (1), (2) or (3), the control terminal has a questionnaire tallying unit that uses an image acquisition unit to capture images of the questionnaire responses and tally the images.

[0021] (8) In the above (1), (2) or (3), a winning result confirmation code for confirming the winning result and a product promotion code for product description that will take you to a product description page will be printed on the copy sheet.

[0022] (9) In the above (1), (2) or (3), the fixed code is displayed on a poster, flyer or display. [Effects of the Invention]

[0023] The present invention has the effect of enabling accurate questionnaire surveys to be conducted even for busy respondents. [Brief explanation of the drawings]

[0024] The drawings illustrate specific embodiments of the invention according to the present disclosure, including essential features of the invention as well as alternative and preferred embodiments. [Figure 1] FIG. 1 is a block diagram showing a configuration of a questionnaire support system. [Figure 2] FIG. 10 is an explanatory diagram for explaining the tabulation of questionnaire results. [Figure 3] FIG. 10 is an explanatory diagram illustrating a questionnaire sheet. [Figure 4] FIG. 10 is a block diagram showing a modified configuration of the questionnaire support system. [Figure 5] FIG. 10 is an explanatory diagram illustrating types of questionnaires. [Figure 6] FIG. 2 is a block diagram showing the configuration of a control terminal. [Figure 7] 10 is a flowchart showing the operation of the questionnaire support system. DETAILED DESCRIPTION OF THE INVENTION

[0025] Hereinafter, embodiments will be described in detail with reference to the accompanying drawings. In this example, a description of already known technologies will be omitted. Furthermore, the structures and methods for embodying the technical idea of the invention are merely examples, and the technical idea of the present invention is not limited to those described below. The technical idea of the present invention can be modified in various ways within the scope of the claims. In particular, it should be noted that the drawings are schematic and may differ from the actual product. The embodiments show the most preferred forms of the invention, and the present invention is not limited thereto.

[0026] Referring to FIG. 1, the system is a survey support system 1 that supports the implementation of a survey. The system 1 includes a camera-equipped mobile device 2 owned by survey respondent A, a fixed code (e.g., a QR code (registered trademark)) 4 printed on a poster 3, a survey relay server 5 that transmits acquired survey and other information to a database server, a control terminal 6 that controls the output of a survey form 9 and a copy sheet 8 and performs code generation processing, and a printer 7. The printer 7 prints the survey form 9 and the copy sheet 8. The survey sheets are placed in a collection section (such as a collection box) 10. An identification code (a QR code (registered trademark) for identification) 9a is printed on the survey form 9. A winning result confirmation code (a QR code (registered trademark)) 8a for confirming the winning result and a product promotion code (a QR code (registered trademark)) 8b are printed on the copy sheet 8.

[0027] In the above description, the fixed code 4 has a web address such as "https: / / www..." embedded in it, and by capturing an image of it, it is possible to connect to that website. The survey relay server 5 relays the survey results and sends them to the database server, while also controlling the control terminal 6. The identification code 9a has data embedded therein, such as the booth name, survey number, and date. The winning result confirmation code 8c, which is used to confirm the winning result, is the same information as the identification code 9a and is associated with information on whether or not the respondent has won. In other words, when respondent A captures an image of the winning result confirmation code 8c with the camera-equipped mobile terminal 2, he or she can confirm whether or not he or she has won. The lottery is held a predetermined number of days after the copy sheet 8 is issued.

[0028] Please refer to Figure 2. The tabulation of the questionnaire entry sheet 9 in the questionnaire support system 1 will be described. The questionnaire entry sheet 9 is placed on the base 20, and an image is captured by the image acquisition unit 63 of the control terminal 6. The questionnaire tabulation unit 64 performs tabulation (for example, tabulating the number of identical answers) and stores the data in the memory unit 68. The captured image data stored in the memory unit 68 is then sent to the database server via the survey relay server 5. Here, the questionnaire entry sheet 9 may be captured by the camera-equipped mobile terminal 21 instead of the control terminal 6, and the image may be stored in the database server via the survey relay server 5.

[0029] Please refer to Figure 3. The types of questionnaire entry sheets 9 on which the identification code 9a is printed will be explained. In the case of a questionnaire entry sheet 9 with only a single item (1), a message such as "Please enter the desired price of the product" is printed, and respondent A only enters the price of the product. In the case of a questionnaire with multiple items (2), the desired price and whether or not the respondent is willing to buy the product are entered. Furthermore, in the case of a 3-mark sheet, the respondent answers three questions using a mark sheet.

[0030] Please refer to Figure 4. This is a modified example of the questionnaire support system 1. Respondent A owns a mobile terminal 2 with a camera and a poster 3. A fixed code 4 is printed on the poster or the like.

[0031] In addition, the system is configured to be connectable to a database server via a questionnaire relay server 5.

[0032] A modified example of the questionnaire support system 1 is provided with a control terminal 6 and a printer 7, and only a copy sheet 8 is printed from the printer 7. On the copy sheet 8, an identification code 8a related to the questionnaire, a code 8b related to product promotion, and a winning result confirmation code 8c for confirming the winning result are printed. Respondent A takes the copy sheet 8 home, and after the lottery, confirms the winning result by photographing the winning result confirmation code 8c, and answers the questionnaire at that time. Of course, respondents can answer the questionnaire at any time.

[0033] Please refer to Fig. 5. After the questionnaire respondent A has filled out the questionnaire entry sheet 9, a detailed questionnaire input section 11 is provided which allows the respondent A to enter detailed questionnaire information based on the copy sheet 8.

[0034] Furthermore, the detailed questionnaire input unit 11 allows the user to input a detailed questionnaire when checking the winning result on the copy sheet 8.

[0035] See FIG. 6. The control terminal 6 is a computer and includes a CPU (Central Processing Unit), RAM (Random Access Memory), and ROM (Read Only Memory). In this example, the control terminal 6 is connected to respondent A's camera-equipped mobile terminal 2 via the survey relay server 5. The control terminal 6 includes a code generation unit 61, an output control unit 62, an image acquisition unit 63, a survey tallying unit 64, an image display unit 65, a detailed survey acceptance unit 66, a connection unit 67, and a memory unit 68. The code generation unit 61 generates an identification code 9a and a winning result confirmation code 8c. The output control unit 62 controls the output of the survey form 9 and the copy sheet 8 to the printer 7. The image acquisition unit 63 reads the handwritten survey and the identification code 9a from the survey form 9. The survey tallying unit 64 tally the survey that has been read. The image display unit 65 is an operation screen. The detailed survey acceptance unit 66 accepts and acquires the detailed survey from respondent A. The connection unit 67 performs processing to accept respondent A who has read the fixed code 4. The storage unit 68 stores various types of information.

[0036] See Figure 7. In step S10, respondent A reads fixed code 4. Fixed code 4 includes, for example, a code that incorporates the address of a web browser managed by the person conducting the survey. In other words, respondent A can access the web browser by reading fixed code 4 with camera-equipped mobile terminal 2. In this example, respondent A enters survey relay server 5 and controls control terminal 6.

[0037] In step S12, preparations are made to issue the questionnaire entry sheet 9. Here, preparations for issuance involve the code generation unit 61 generating an identification code 9a and a winning result confirmation code 8c. The identification code 9a and the winning result confirmation code 8c are associated with each other. This allows respondent A to confirm his or her winning later.

[0038] In step S14, two sheets are printed. That is, a questionnaire entry sheet 9 and a copy sheet 8 are printed by the printing device 7. The size of the questionnaire entry sheet 9 is limited by the size that can be captured by the imaging device and the printer. For example, the width is 80 mm and the height is 50 mm or less. However, this can be changed depending on the size of the imaging device and the printable range of the printer. In addition, an identification code 9a is printed on the questionnaire entry sheet 9, and a winning result confirmation code 8c is printed on the copy sheet 8.

[0039] In step S16, it is determined whether respondent A has responded to the questionnaire. If it is determined that respondent A has responded to the questionnaire, the process proceeds to step S18. If respondent A has not responded to the questionnaire, the process ends.

[0040] In step S18, respondent A places the questionnaire in the collection box 10. The questionnaires that have been placed are tallied using the control terminal 6.

[0041] In step S20, a lottery is held. The lottery is held a few days after all the questionnaires have been mailed. The results are stored in the database server via the questionnaire relay server 5. Respondent A takes a picture of the winning result confirmation code 8c on the copy sheet 8 with the camera-equipped mobile terminal 2, and accesses the database server via the questionnaire relay server 5 to confirm whether or not he or she has won.

[0042] In step S22, the winners answer a detailed questionnaire again. Detailed items include, for example, the company that respondent A works for, the department, the business, the intention to buy, the desired price, and the like.

[0043] In step S24, the winner checks the lottery results.

[0044] In step S26, it is determined whether or not a prize has been won. If it is determined that a prize has been won, the process proceeds to step S28. If it is determined that a prize has not been won, the process ends.

[0045] In step S28, the winner receives a prize (for example, a QUO card).

[0046] As described above, the gist of the present invention will be summarized below. The system is a survey support system 1 that supports the implementation of a survey. When survey respondent A captures an image of a fixed code 4, a connection unit 67 connects to a control terminal 6 specified in the fixed code 4, and based on the connection, the control terminal 6 generates a fixed code 4 for each survey and a winning result confirmation code 8c for confirming the winning result. The control terminal 6 is equipped with a survey completion sheet 9 on which survey responses are written, an output control unit 62 that controls the output of a copy sheet 8 for copies, and a collection unit 10 that collects the survey completion sheets 9. An identification code 9a is printed on the survey completion sheet 9, and the winning result confirmation code 8c is printed on the copy sheet 8.

[0047] As a modified example, there is a survey support system 1 that supports the implementation of a survey. When survey respondent A presses a button or the like, a control terminal 6 generates an identification code 9a for each survey and a winning result confirmation code 8c for confirming the winning result. The control terminal 6 is equipped with a code generation unit 61 that generates an identification code 9a for each survey and a winning result confirmation code 8c for confirming the winning result, a survey completion sheet 9 on which the survey responses are written and an output control unit 62 that controls the output of a copy sheet 8 for copies, and a collection unit 10 that collects the survey completion sheets 9, and the identification code 9a is printed on the survey completion sheet and the winning result confirmation code 8c is printed on the copy sheet 8.

[0048] Furthermore, as a modified example, there is provided a survey support system 1 that supports the implementation of a survey. The system includes a connection unit 67 that connects to a control terminal 6 specified in the fixed code 4 when survey respondent A captures an image of the fixed code 4, a code generation unit 61 that causes the control terminal 6 to generate an identification code 9a for each survey and a winning result confirmation code 8c for confirming the winning result based on the connection, and an output control unit 62 that controls the output of a copy sheet 8 for confirmation, on which the identification code 9a and winning result confirmation code 8c are printed.

[0049] The answers to be entered on the questionnaire entry sheet 9 are important items that the survey taker wants to obtain in the survey, and are limited to a predetermined number of items (for example, 1, 2, or 3).

[0050] The detailed questionnaire input unit 11 allows the respondent A to input a detailed questionnaire after filling out the questionnaire entry sheet 9 based on the copy sheet 8. The detailed questionnaire input unit 11 allows the respondent A to input a detailed questionnaire when checking the winning result on the copy sheet 8.

[0051] The control terminal 6 has a questionnaire tallying unit 64 that uses an image acquisition unit 63 to capture images of questionnaire responses and tally them up.

[0052] On the copy sheet 8, a winning result confirmation code 8c for confirming the winning result and a product promotion code 8b for proceeding to a product description page are printed.

[0053] The fixed code 4 is displayed on posters, flyers or displays.

[0054] Thus, in the present invention, the survey is not conducted face-to-face.

[0055] Respondent A can also use a visitor's mobile device to capture a QR code (registered trademark) with a URL on a poster or other item placed in the venue, which connects to the survey relay server, and then a survey completion sheet is issued via the venue's control terminal.

[0056] The QR Code (registered trademark) may be printed on a poster or flyer, or may be displayed on a display or the display of a control terminal. Alternatively, a device with a ticket issuing button may be installed so that visitors can issue tickets without using their own mobile devices. The survey relay server may be included in the control terminal within the venue.

[0057] The questionnaire can be completed using these sheets or through a QR code (registered trademark) that contains the URL for the questionnaire. The output sheet is not limited to one sheet, but can be divided into multiple sheets, such as (1) a handwritten sheet and (2) a sheet for respondent copies.

[0058] As a result, the survey requester does not need to prepare a survey responder, and can conduct the survey on visitors, which makes the survey process more efficient and reduces the number of people required.

[0059] In this invention, a unique character string is generated for each ticket on the output sheet, and this information is included in a QR code (registered trademark) or similar, and the ticket is issued at the location. In this way, in order to answer the questionnaire or to obtain the right to answer, you must be present at the location. In addition, because the ticket is linked with a unique code, it is difficult for anyone other than the visitor to answer, which improves the prevention of fraud and impersonation.

[0060] In the present invention, by issuing a sheet with a QR code (registered trademark) that can transition to a questionnaire input screen, respondent A can answer at a time that is convenient for him / her. Compared to when responding to a questionnaire at the questionnaire venue while thinking about his / her next plans, respondents have more time to answer, so more detailed answers can be expected.

[0061] In the present invention, tickets are issued on sheets about the size of receipts, which makes them highly portable and reduces the amount of paper used compared to leaflet sheets and the like.

[0062] By combining this invention with a ticket issuing method, respondents can answer the questionnaire at their own convenience. Respondents can enter the questionnaire information using a QR code (registered trademark) containing a URL printed on the sheet, allowing them to answer at their own leisure. Information necessary for handing over the free gift can also be entered at this time. This is expected to improve the content and accuracy of the questionnaire.

[0063] In this invention, the questions that respondents are particularly interested in are printed on a receipt-sized sheet (one handwritten sheet), with space provided for respondents to write by hand. Respondents simply fill out the sheet with a pencil or other writing tool and place it in a collection box, saving time by completing the survey immediately. Requesters can also expect to receive more responses to high-priority questionnaire items.

[0064] The number of handwritten questionnaire items is not limited to one, but may be multiple depending on the sheet size. Also, answers may be marked by filling in the blanks instead of just writing.

[0065] Furthermore, by using not only this handwritten sheet but also two sheets that respondents can take home (for their own records), it is possible to request a more detailed questionnaire, which has the benefit of allowing the requester to receive a more detailed response.

[0066] In this invention, by using a ticket issuing control device with a photography function, handwritten sheets can be converted into digital data, thereby reducing the labor required for recording questionnaires. Digital data can also be created using a mobile device such as a smartphone and an application. An automatic paper feeder such as a scanner can also be used.

[0067] The captured image data may be converted into text using a commonly known character recognition program, or may be converted into text using a machine learning model. Furthermore, for multiple-choice answers, accurate determination of answer data is possible by defining the position information of the marks in advance.

[0068] Although the embodiments have been described in detail above, the present invention is not limited to the specific embodiments, and various modifications and changes are possible within the scope of the claims. Furthermore, it is also possible to combine all or some of the components of the above-described embodiments. [Explanation of symbols]

[0069] 1. Survey support system 2. Mobile phone with camera 3 Posters 4 Fixed Code 5. Survey relay server 6 Control terminal 7 Printing device 10 Collection section (collection box)

Claims

1. A survey support system that supports the implementation of a survey, a connection unit that connects to a control terminal specified in a fixed code when the survey respondent captures an image of the fixed code; a code generation unit that generates an identification code for each survey and a winning result confirmation code for confirming the winning result based on the connection; an output control unit for controlling the output of a questionnaire entry sheet on which the control terminal enters questionnaire responses and a copy sheet for keeping records; a collection unit that collects the questionnaire sheets, The questionnaire support system prints the identification code on the questionnaire entry sheet and prints a winning result confirmation code on the copy sheet.

2. A survey support system that supports the implementation of a survey, a code generating unit that generates an identification code for each survey and a winning result confirmation code for confirming the winning result when a survey respondent presses a button; an output control unit for controlling the output of a questionnaire entry sheet on which the control terminal enters questionnaire responses and a copy sheet for keeping records; a collection unit that collects the questionnaire sheets, The questionnaire support system prints the identification code on the questionnaire entry sheet and prints a winning result confirmation code on the copy sheet.

3. A survey support system that supports the implementation of a survey, a connection unit that connects to a control terminal specified in a fixed code when the survey respondent captures an image of the fixed code; a code generation unit that generates an identification code for each survey and a winning result confirmation code for confirming the winning result based on the connection; the control terminal includes an output control unit that controls output of a copy sheet for a copy; In this survey support system, the identification code and the winning result confirmation code are printed on the copy sheet.

4. 4. The questionnaire support system according to claim 1, wherein the answers to be entered on the questionnaire entry sheet are important items that the questionnaire taker wants to obtain in the questionnaire, and the number of items is limited to a predetermined number.

5. 4. A questionnaire support system according to claim 1, further comprising a detailed questionnaire input section for allowing the respondent to input detailed questionnaire information based on the copy sheet after filling out the questionnaire sheet.

6. 6. The questionnaire support system according to claim 5, wherein the detailed questionnaire input unit allows the user to input a detailed questionnaire when confirming the winning result on the copy sheet.

7. 4. The questionnaire support system according to claim 1, wherein the control terminal includes a questionnaire tallying unit that captures images of the questionnaire responses using an image capture unit and tallys the images.

8. 4. The questionnaire support system according to claim 1, wherein a winning result confirmation code for confirming the winning result and a product promotion code for product description that advances to a product description page are printed on the copy sheet.

9. 4. The questionnaire support system according to claim 1, 2 or 3, wherein the fixed code is displayed on a poster, a flyer or a display.

Images