Information processing device, information processing method, and program

Abstract

To enable reduction in retention of entry data.SOLUTION: An information processing device includes a determination unit for, on the basis of information on an operator having performed an entry of a document and information on an operator who enables verification, determining the existence / nonexistence of an operator other than the operator having performed an entry of the entry data as an operator who verifies the entry data, and a transmission control unit for controlling a transmission destination of the entry data of the document in accordance with a result of the determination.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present invention relates to an information processing device, an information processing method, and a program. [Background technology]

[0002] At financial institutions, transfer processing is carried out through cooperation between branches and centralized centers. For example, when a client visits a branch of a financial institution, fills out the necessary information on a specified transfer request form, and submits the form at the counter, the transfer request form is read by a scanner on the reception terminal at the counter, and the transfer data obtained by this reading is sent to the centralized center. Then, the centralized center generates a sending message based on the transfer data, and the sending message is sent to the host, thereby executing the transfer.

[0003] When scanning a transfer application form at the reception terminal, character recognition is performed on the image data of the transfer application form, and character recognition results corresponding to each of the multiple items included in the transfer application form are obtained. Transfer data including these character recognition results is sent from the reception terminal at the counter to the central center.

[0004] At the centralized center, a first operator visually checks the image of each of the multiple items and corrects the character recognition results corresponding to each of the multiple items as necessary. The character recognition results or the results of corrections to the character recognition results are sent to the exchange server as entry data. Then, a second operator enters data corresponding to the items separately from the entry data. Alternatively, the second operator corrects the entry data corresponding to the items. The data entered by the second operator or the results of corrections to the entry data are sent to the exchange server as verify data.

[0005] The exchange server determines whether the entry data and verify data match. If there is any verify data that does not match the entry data, a third operator approves or rejects the verify data that does not match the entry data.

[0006] Patent Document 1 discloses a system that grasps the progress status of each task, such as the number of unprocessed items in entry processing and verification processing, and issues an alarm when the amount of unprocessed items reaches a predetermined threshold. This technology aims to improve business efficiency. [Prior art documents] [Patent documents]

[0007] [Patent Document 1] Japanese Patent Application Laid-Open No. 2004-102389 Summary of the Invention [Problem to be solved by the invention]

[0008] When checking document data such as data for transfer processing, to prevent fraud, the entered data is sent to an operator other than the operator who entered it, and the verification process is carried out. However, if the operator who entered the data later becomes the verifier, and that operator is the only verifier left, the entered data cannot be sent to the verifier, and the data will remain stuck.

[0009] Therefore, the present invention has been made in consideration of the above problems, and an object of the present invention is to provide a new and improved information processing device, information processing method, and program that can reduce the accumulation of entry data. [Means for solving the problem]

[0010] In order to solve the above problem, according to one aspect of the present invention, an information processing device is provided, which includes a judgment unit that determines whether or not there are any operators other than the operator who entered the entry data as operators who will verify the entry data, based on information about the operator who entered the form and information about operators who can verify the entry data, and a transmission control unit that controls the destination of the entry data of the form depending on the result of the judgment.

[0011] The transmission control unit may control the transmission of the entry data to the terminal of the operator who made the entry when the judgment unit determines that the only operator who can verify is the operator who made the entry and that there are no other operators.

[0012] When the entry data is verified by the operator who made the entry, the transmission control unit may perform control to transmit verification data, which is the result of the operator's verification of the entry data, to the approver's terminal.

[0013] The transmission control unit may perform control to transmit a message including the verification data to a host when approval is obtained from the approver.

[0014] The transmission control unit may control the transmission of the entry data to the approver's terminal when the judgment unit determines that the only operator who can verify is the operator who made the entry and that there are no other operators.

[0015] The information processing device may receive verification data from the terminal of the approver as a result of the approver verifying the entry data.

[0016] If the judgment unit determines that the only operator capable of verification is the operator who made the entry and that there are no other operators, the transmission control unit may control the sending of a warning message to the approver's terminal instructing them to appoint someone other than the operator as the verifier.

[0017] The document may be a transfer request form, and the entry data may correspond to each of a plurality of items related to the transfer request.

[0018] In addition, according to another aspect of the present invention, in order to solve the above problem, an information processing method is provided, which includes a processor determining, based on information about the operator who entered the form and information about operators who are capable of verification, whether there are any operators other than the operator who entered the entry data who will verify the entry data, and controlling the destination of the entry data of the form depending on the result of the determination.

[0019] In addition, according to another aspect of the present invention to solve the above problem, a program is provided that causes a computer to function as a judgment unit that determines whether or not there are any operators other than the operator who entered the entry data as operators who will verify the entry data based on information about the operator who entered the form and information about operators who can verify the entry data, and a transmission control unit that controls the destination of the entry data of the form depending on the result of the judgment. [Effects of the Invention]

[0020] As described above, according to the present invention, it is possible to reduce the accumulation of entry data. [Brief explanation of the drawings]

[0021] [Figure 1] 1 is an explanatory diagram showing the configuration of an exchange system according to an embodiment of the present invention. [Figure 2]FIG. 10 is an explanatory diagram showing a specific example of a transfer request form 40. [Figure 3] FIG. 2 is an explanatory diagram showing a specific example of an entry screen 50. [Figure 4] FIG. 2 is an explanatory diagram showing the configuration of an exchange server 20 according to an embodiment of the present invention. [Figure 5] FIG. 3 is a sequence diagram showing an example of operation according to the first embodiment of the present invention. [Figure 6] FIG. 10 is a sequence diagram showing an example of operation according to the second embodiment of the present invention. [Figure 7] FIG. 10 is a sequence diagram showing an example of operation according to the third embodiment of the present invention. [Figure 8] 9 is a diagram showing a hardware configuration of an information processing device 900 as an example of an exchange server 20 according to an embodiment of the present invention. FIG. DETAILED DESCRIPTION OF THE INVENTION

[0022] Hereinafter, preferred embodiments of the present invention will be described in detail with reference to the accompanying drawings. In this specification and drawings, components having substantially the same functional configurations are designated by the same reference numerals, and redundant explanations will be omitted.

[0023] <1. Overview of the exchange system> 1 to 3, an outline of the exchange system according to the embodiment of the present invention will be described.

[0024] (composition) FIG. 1 is an explanatory diagram showing the configuration of an exchange system according to an embodiment of the present invention. As shown in FIG. 1, the exchange system 1 according to the embodiment of the present invention includes a configuration arranged at a branch office, a configuration arranged at a centralized center, and a host 30. The branch office and the centralized center are connected via a network. The configuration arranged at the branch office includes a scanner 11 and a branch office terminal 12. The configuration arranged at the centralized center includes an exchange server 20 (an example of an information processing device), an entry terminal 26 which is a common client used for entry processing, a verify terminal 27 which is a common client used for verification processing, an approval terminal 28 which is a common client used for approval processing, and a communication gateway 29.

[0025] The scanner 11 reads documents and recognizes the characters written on them. For example, the scanner 11 reads a transfer request form on which the necessary information has been filled out by the person requesting the transfer and performs character recognition. As a result, image data of the transfer request form and the character recognition results of the transfer request form are obtained. Here, a specific example of a transfer request form will be described with reference to FIG. 2.

[0026] FIG. 2 is an explanatory diagram showing a specific example of a transfer request form 40. As shown in FIG. 2, the transfer request form 40 includes entry fields for each of a plurality of items. For example, the plurality of items include items related to the requester (e.g., the requester's telephone number, the requester's account number, the requester's name, etc.), items related to the recipient (e.g., the recipient's name, the name of the transfer financial institution, the name of the transfer branch, the transfer recipient's account number, the transfer recipient's account number, etc.), and the transfer amount. In addition, the plurality of items may include the transfer date, which is the transfer due date. The plurality of items may include important items in the transfer transaction (e.g., the requester's account number, the transfer amount, etc.). The account is the deposit type, such as ordinary, savings, current, or other.

[0027] For example, the scanner 11 performs character recognition on the image data of the transfer application form 40 to obtain character recognition results corresponding to each of a plurality of items. More specifically, the scanner 11 obtains character recognition results corresponding to each item by performing character recognition on at least a portion of the entry fields for each item in the image data of the transfer application form 40. The bank office terminal 12 is a terminal used by bank employees engaged in teller work at the bank office. The bank office terminal 12 transmits the image data of the transfer application form 40 obtained by the scanner 11 and transfer data including the character recognition results corresponding to each item to the centralized center.

[0028] The transfer request form is an example of a form. In this embodiment, transfer data will be used as an example of form data, but the present embodiment is not limited to this.

[0029] The office terminal 12 may be, for example, a PC (Personal Computer) as shown in Fig. 1. Also, although Fig. 1 shows an example in which the scanner 11 and the office terminal 12 are separate devices, the functions of the scanner 11 and the office terminal 12 may be integrated into a single device.

[0030] The exchange server 20 is an example of a transfer management device that stores transfer data transmitted from the branch terminal 12. The exchange server 20 manages the distribution of transfer data to the entry terminal 26, the verify terminal 27, the approval terminal 28, and the like. For example, the exchange server 20 obtains a cut-out image corresponding to each item by cutting out the entry fields for each item from the image data of the transfer request form 40. The exchange server 20 transmits the transfer data, including the cut-out image corresponding to each item and the character recognition results, to the entry terminal 26.

[0031] The entry terminal 26 is a terminal used by the first operator (hereinafter also referred to as the "enter") at the centralized center. The entry screen of the entry terminal 26 displays cut-out images and character recognition results corresponding to each item included in the transfer data distributed from the exchange server 20, associated with the item name. While visually checking the cut-out image corresponding to an item, if the operator determines that the character recognition result corresponding to that item is incorrect (for example, due to misreading or non-reading), he or she corrects the character recognition result.

[0032] 3 is an explanatory diagram showing a specific example of entry screen 50. As shown in FIG. 3, entry screen 50 displays a cut-out image and character recognition results corresponding to each of multiple items included in a transfer request form. For example, the cut-out image is displayed in the corresponding image display field, and the character recognition results are displayed in the corresponding item input field. As an example, a cut-out image of the client's telephone number is displayed in client's telephone number image display field 500, and the character recognition results of the client's telephone number are displayed in client's telephone number input field 520.

[0033] The character recognition results corresponding to each item or the results of corrections made by the entrant to the character recognition results are transmitted as entry data from the entry terminal 26 to the exchange server 20 (for example, by pressing the "Send" button) and stored in the exchange server 20. The exchange server 20 delivers transfer data including the cut-out images corresponding to each item and the entry data corresponding to each item to the verify terminal 27.

[0034] The verify terminal 27 is a terminal used by a second operator (hereinafter also referred to as the "verifier") at the centralized center. On the verify screen of the verify terminal 27, a cut-out image corresponding to each item included in the transfer data distributed from the exchange server 20 is displayed in association with the item name. Furthermore, entry data corresponding to items other than the important items is displayed in association with the item name. For example, the cut-out image is displayed in the corresponding image display field, and entry data corresponding to items other than the important items is displayed in the corresponding item input field. Meanwhile, the item input field corresponding to the important items is left blank.

[0035] The verifier, while visually checking the cut-out images corresponding to the items other than the important items, corrects the entry data if it determines that the entry data corresponding to the items other than the important items is incorrect. Furthermore, while visually checking the cut-out images corresponding to the important items, the verifier inputs the data corresponding to the important items into the item input fields corresponding to the important items.

[0036] The entry data or the correction results of the entry data corresponding to the items other than the important items, and the input results by the verifier corresponding to the important items are transmitted as verification data from the verify terminal 27 to the exchange server 20 (for example, upon pressing the "Send" button) and stored in the exchange server 20. The exchange server 20 determines whether the entry data and verification data corresponding to all items match.

[0037] If the entry data and the verify data match for all items, the exchange server 20 transmits an outgoing message containing the verify data (or entry data) corresponding to all items to the host 30 via the communication gateway 29. At this time, the host 30 executes the transfer based on the receipt of the outgoing message, thereby completing one transfer.

[0038] If there are any items that do not match between the entry data and the verify data, the exchange server 20 delivers transfer data that includes the cut-out image and verify data corresponding to each item, and information indicating the items where the data do not match (the mismatched items), to the approval terminal 28. Additionally, if the transaction related to the transfer data is a large amount transaction (for example, if the transfer amount is equal to or exceeds a predetermined amount (also referred to as the limit)), the exchange server 20 delivers transfer data that includes the cut-out image and verify data corresponding to each item to the approval terminal 28.

[0039] The approval terminal 28 is a terminal used by a third operator (hereinafter also referred to as the "approver") at the centralized center. On the approval screen of the approval terminal 28, a cut-out image corresponding to each item included in the transfer data distributed from the exchange server 20 is displayed in association with the item name. Furthermore, the verification data corresponding to each item is displayed in association with the item name. For example, the cut-out image is displayed in the corresponding image display field, and the verification data is displayed in the corresponding item input field.

[0040] The approver visually checks the cut-out images corresponding to each item and, if he / she determines that there are no items with incorrect verify data, performs an approval operation. On the other hand, if the approver visually checks the cut-out images corresponding to each item and, if he / she determines that there are items with incorrect verify data, performs a rejection operation. At this time, a predetermined modification is applied to the verify data that does not match the entry data on the approval screen. This allows the approver to easily identify the items with mismatched data.

[0041] In addition, if the transaction related to the transfer data is a large amount transaction, the approver checks the amount and performs an approval operation.

[0042] (Identifying issues) In the above-described foreign exchange system, it is assumed that the person making the entry and the person verifying the entry are different persons to prevent fraud. However, in small financial institutions or on quiet days, foreign exchange operations may be performed by a small number of people. In such cases, if the person who made the entry process for certain data later becomes the verifier, and there is only one verifier, the entry data cannot be delivered to the verification terminal 27, and data will be delayed.

[0043] Therefore, the inventors of the present invention have created an exchange system according to an embodiment of the present invention, focusing on the above-mentioned circumstances. The embodiment of the present invention can reduce the accumulation of entry data. The configuration and operation of the exchange system according to the embodiment of the present invention will be described in detail below.

[0044] The outline of the currency exchange system according to the embodiment of the present invention has been described above.

[0045] <2. Exchange Server Configuration> 4 is an explanatory diagram showing the configuration of the currency exchange server 20 according to the embodiment of the present invention. As shown in FIG. 4, the currency exchange server 20 includes a control unit 220, a storage unit 230, and a communication unit 240.

[0046] Control unit 220 includes a CPU (Central Processing Unit) and the like, and its functions can be realized by the CPU expanding a program stored in storage unit 230 into RAM (Random Access Memory) and executing it. At this time, a computer-readable recording medium on which the program is recorded can also be provided. Alternatively, control unit 220 may be configured with dedicated hardware or a combination of multiple pieces of hardware.

[0047] 4, the control unit 220 includes an acquisition unit 221, a processing unit 222, and a transmission control unit 223. Details of each of these functional units included in the control unit 220 will be described later.

[0048] The storage unit 230 is a storage device capable of storing programs and data for operating the control unit 220. The storage unit 230 can also temporarily store various data required in the course of operation of the control unit 220. For example, the storage device may be a non-volatile storage device.

[0049] The communication unit 240 is configured by a communication interface and communicates with the branch office terminal 12 of the branch office via a network. Furthermore, the communication unit 240 communicates with each of the other terminals (the entry terminal 26, the verify terminal 27, and the approval terminal 28) via a network within the centralized center.

[0050] The configuration of the currency exchange server 20 according to the embodiment of the present invention has been described above.

[0051] 3. First Embodiment Next, a first embodiment of the present invention will be described.

[0052] (operation) 5 is a sequence diagram showing an example of operation according to the first embodiment of the present invention. More specifically, it shows an example of operation of each device included in the configuration of the centralized center. First, the flow up to step S103 shown in FIG. 5 will be described below.

[0053] When a client visits a bank branch, fills out a prescribed transfer application form 40, and submits it to the teller, a bank employee has scanner 11 read the transfer application form 40. Scanner 11 obtains image data by reading the transfer application form 40. Scanner 11 then performs character recognition on the image data of the transfer application form 40 to obtain character recognition results corresponding to each of a plurality of items. More specifically, scanner 11 obtains character recognition results corresponding to each item by performing character recognition on at least a portion of the entry fields for each item in the image data of the transfer application form 40. The bank branch terminal 12 transmits transfer data including the image data of the transfer application form 40 obtained by scanner 11 and the character recognition results corresponding to each item to the currency exchange server 20.

[0054] In the currency exchange server 20, the transfer data received by the communication unit 240 is acquired by the acquisition unit 221. The processing unit 222 stores image data of the transfer request form 40 included in the transfer data in the storage unit 230, and generates an extracted image corresponding to each item by extracting the entry fields for each item from the image data.

[0055] The processing unit 222 stores the cut-out image corresponding to each item in the storage unit 230. The transmission control unit 223 then controls the communication unit 240 to transmit the cut-out image corresponding to each item and the transfer data including the character recognition result to the entry terminal 26.

[0056] Then, as shown in FIG. 5, the entry terminal 26 displays the entry screen 50 including the cut-out images and character recognition results corresponding to each of the multiple items based on the transfer data received from the exchange server 20, and accepts the entry operation (step S103).

[0057] For example, the cut-out image is displayed in the corresponding image display field on the entry screen 50, and the character recognition result is displayed in the corresponding item input field on the entry screen 50. If the entrant visually checks the cut-out image corresponding to the item and determines that the character recognition result corresponding to that item is incorrect (for example, due to misreading or non-reading), the entrant inputs an operation to correct the character recognition result from the input unit of the entry terminal 26.

[0058] Here, it is assumed that the person who performs the entry operation using the entry terminal 26 is an operator A.

[0059] Next, when the entrant presses the "Send" button on the entry screen 50, for example, the entry terminal 26 transmits the character recognition results corresponding to each item or the entrant's corrections to the character recognition results as entry data corresponding to each item to the exchange server 20 (step S106).

[0060] Next, in the exchange server 20, when the entry data corresponding to each item received by the communication unit 240 is acquired by the acquisition unit 221, the processing unit 222 stores the entry data corresponding to each item in the storage unit 230 (step S109).

[0061] Next, the processing unit 222 of the exchange server 20 determines the destination of the entry data (step S112). More specifically, the processing unit 222 functions as a determination unit that determines whether or not there is an operator other than the operator who performed the entry operation of the target entry data among the operators who can perform verification, based on the information of the operator (entrant) who performed the entry operation of the target entry data and the information of the operator (verifier) ​​who can perform the verification operation, both acquired by the acquisition unit 221.

[0062] Next, if there is an operator other than operator A who performed the entry operation (step S112 / Yes), the transmission control unit 223 of the exchange server 20 controls to transmit the entry data to the terminal (verification terminal 27) of the corresponding operator (step S115). Specifically, the transmission control unit 223 controls the communication unit 240 to transmit to the verification terminal 27 transfer data including the cut-out image corresponding to each item and the entry data corresponding to each item.

[0063] From then on, normal processing is executed (step S118). Although details are omitted, as explained in the overview of the exchange system, the verification terminal 27 performs the verification process, and the verified data is sent to the exchange server 20. If the entry data and the verified data do not match, or if the transfer amount exceeds the limit, the exchange server 20 requests approval from the approval terminal 28. On the other hand, if the entry data and the verified data match and the transfer amount does not exceed the limit, the exchange server 20 controls the communication unit 240 to send an outgoing message including the verify data (or entry data) corresponding to each item to the host 30 via the communication gateway 29. Then, the host 30 executes the transfer based on the received outgoing message, thereby completing one transfer.

[0064] On the other hand, the case where there is no operator other than Operator A who performed the entry operation (No in step S115) will be described. As described above, when the entry and verification tasks are performed by a small number of people, the operator who performed the entry operation may later be changed to be in charge of the verification operation, or there may be only one operator in charge of the verification operation. For example, an operator may independently change from an entry person to a verification person after looking at the overall workload, or the change may be made at the instruction of an approver.

[0065] In this embodiment, it is assumed that operator A, who performed the entry operation, is changed to a verifier. Below, as shown in FIG. 5, a case will be described in which operator A is changed from an entry operator to a verifier (step S121) and becomes the operator of the verify terminal 27. The terminal performing the entry operation and the terminal performing the verify operation may be the same or different terminals. Information regarding which operation (entry operation, verify operation, approval operation) is being performed by which operator at each common client may be appropriately aggregated in the exchange server 20. The acquisition unit 221 of the exchange server 20 acquires information in which the identification information (e.g., terminal ID) of the common client, the identification information (e.g., operator ID) of the operator, and the role (entry / verify / approval) are associated with each other, and stores the information in the storage unit 230.

[0066] If operator A, who performed the entry operation of the target entry data, later becomes the verifier, and operator A is the only verifier, in step S112 above, the processing unit 222 (determination unit) of the exchange server 20 determines that there are no operators other than operator A, who performed the entry, among the operators who can verify (step S112 / No).

[0067] In this way, when operator A is the only operator who can verify, the transmission control unit 223 of the processing unit 222 controls to transmit the entry data to the verify terminal 27 where operator A is the verifier (step S124). Specifically, the transmission control unit 223 controls the communication unit 240 to transmit to the verify terminal 27 the transfer data including the cut-out image corresponding to each item and the entry data corresponding to each item.

[0068] Next, the verification terminal 27 displays a verification screen including cut-out images corresponding to each of the multiple items and entry data corresponding to items other than the important items based on the received entry data (including transfer data), and accepts verification operations (operations to modify the entry data and input important items) (step S127).

[0069] Next, when the verify operation is completed, the verify terminal 27 transmits verify data to the exchange server 20 (step S130). The verify data includes entry data or correction results of entry data corresponding to items other than the important items, and input results by the verifier corresponding to the important items.

[0070] Next, in the exchange server 20, when the verify data corresponding to each item received by the communication unit 240 is acquired by the acquisition unit 221, the processing unit 222 stores the verify data corresponding to each item in the memory unit 230 (step S133).

[0071] Next, the transmission control unit 223 transmits the verification data to the approval terminal 28 (step S136). More specifically, the transmission control unit 223 may control the communication unit 240 to transmit the transfer data including the cut-out image and verification data corresponding to each item to the approval terminal 28.

[0072] Then, based on the verify data (including the transfer data), the approval terminal 28 displays an approval screen including the cut-out image and verify data corresponding to each item, and accepts the approval operation (step S139). The approver visually checks the cut-out image corresponding to each item, and if the verify data corresponding to each item is determined to be correct, performs the approval operation. As an example, the approval operation may be the pressing of an "Approve" button displayed on the approval screen (not shown).

[0073] On the other hand, the approver visually checks the cut-out image corresponding to each item, and if the approver determines that there is an item with incorrect verify data, he or she inputs a reject operation. For example, the reject operation may be performed by pressing a "Reject" button displayed on the approval screen.

[0074] Although not shown in FIG. 5, the approval terminal 28 transmits the approval result (the content of the operation entered by the approver) to the exchange server 20. Then, if the approver's approval is obtained, the exchange server 20 transmits an outgoing message including verification data (or entry data) corresponding to each item to the host 30 via the communication gateway 29. The host 30 executes the transfer based on the received outgoing message, thereby completing one transfer. On the other hand, if the approver is returned, the exchange server 20 transmits the verification data to the verification terminal 27, displays the verification screen after the return, and the above steps S127 and subsequent steps are repeated again. Note that when determining the destination of the verification data, the exchange server 20 may again determine whether there are any verifiers other than operator A (step S112 above), and if there are any other verifiers other than operator A, transmit the verification data to the verification terminal 27 of the verifier (verification operator) other than operator A, and display the verification screen after the return.

[0075] (effect) According to the first embodiment of the present invention, if the operator who entered the target entry data is changed to the verifier, and there is no other operator among the verifiers other than the operator who entered the target entry data, the entry data can be sent to the verifier (verification operator) who made the entry, thereby avoiding non-transmission accidents without causing the entry data to stagnate.

[0076] In this case, the exchange server 20 sends the verify data to the approval terminal 28 to request approval, regardless of whether the entry data and verify data match or whether the transfer amount exceeds the limit. By preventing an outgoing message from being sent to the host 30 unless approval is obtained from the approver, it is possible to maintain the robustness of the system even if the same operator performs entry and verification.

[0077] The first embodiment of the present invention has been described above.

[0078] 4. Second embodiment Next, a second embodiment of the present invention will be described.

[0079] (operation) 6 is a sequence diagram showing an example of operation according to the second embodiment of the present invention, more specifically, an example of operation of each device included in the configuration of the centralized center.

[0080] The flow up to step S203 shown in FIG. 6 is the same as the flow up to step S103 described in the first embodiment.

[0081] Furthermore, the processing shown in steps S203 to S218 in FIG. 6 is similar to the processing shown in steps S103 to S118 described in the first embodiment, and therefore a description thereof will be omitted here.

[0082] Also in the second embodiment, it is assumed that the operator A who performed the entry operation is changed to the verifier (step S221).

[0083] If there is only one verifier, operator A, when the exchange server 20 distributes the entry data waiting to be verified, the processing unit 222 (determination unit) determines that there are no operators other than operator A who made the entry among the operators who can verify (step S212 / No).

[0084] In this case, the exchange server 20 transmits the entry data to the approval terminal 28 (step S224). Specifically, the transmission control unit 223 of the exchange server 20 controls the communication unit 240 to transmit to the approval terminal 28 the transfer data including the cut-out image corresponding to each item and the entry data corresponding to each item.

[0085] Based on the received entry data (including transfer data), the approval terminal 28 displays a verification screen including cut-out images corresponding to each of the multiple items and entry data corresponding to items other than the important items, and accepts verification operations (operations to modify the entry data and input important items) (step S227).

[0086] Next, when the verification operation is completed, the approval terminal 28 transmits the verification data to the currency exchange server 20 (step S230).

[0087] Then, in the exchange server 20, when the acquisition unit 221 acquires the verify data corresponding to each item received by the communication unit 240, the processing unit 222 stores the verify data corresponding to each item in the memory unit 230 (step S233).

[0088] Although subsequent processing is not shown, the exchange server 20 may check whether the entry data and the verify data match, and if they do not match, request approval from the approval terminal 28. On the other hand, if the entry data and the verify data match, the exchange server 20 controls the communication unit 240 to send an outgoing message including verify data (or entry data) corresponding to each item to the host 30 via the communication gateway 29. The host 30 then executes the transfer based on the received outgoing message, thereby completing one transfer. Note that the exchange server 20 may also request approval from the approval terminal 28 if the transfer amount exceeds the limit.

[0089] (effect) According to the second embodiment of the present invention, the operator who entered the target entry data is changed to the verifier, and if there is no other operator among the verifiers other than the operator who entered the target entry data, the entry data can be sent to the approver, thereby avoiding non-transmission accidents without causing the entry data to stagnate.

[0090] Furthermore, the entrant and the verifier can be different people, which makes it possible to maintain the robustness of the system.

[0091] The second embodiment of the present invention has been described above.

[0092] 5. Third Embodiment Next, a third embodiment of the present invention will be described.

[0093] (operation) 7 is a sequence diagram showing an example of operation according to the third embodiment of the present invention, more specifically, an example of operation of each device included in the configuration of the centralized center.

[0094] The flow up to step S303 shown in FIG. 7 is the same as the flow up to step S103 described in the first embodiment.

[0095] Furthermore, the processing shown in steps S303 to S318 in FIG. 7 is similar to the processing shown in steps S103 to S118 described in the first embodiment, and therefore a description thereof will be omitted here.

[0096] Also in the third embodiment, it is assumed that the operator A who performed the entry operation is changed to the verifier (step S321).

[0097] If there is only one verifier, operator A, when the exchange server 20 distributes the entry data waiting to be verified, the processing unit 222 (determination unit) determines that there are no operators other than operator A who made the entry among the operators who can verify (step S312 / No).

[0098] In this case, after a certain period of time has elapsed (step S324 / Yes), the exchange server 20 again determines whether there are any operators other than operator A who made the entry among the operators who can be verified (step S327). The certain period of time is assumed to be, for example, about 30 minutes, but this embodiment is not limited to this.

[0099] Next, if there is an operator other than operator A who made the entry among the operators who can verify (step S327 / Yes), the exchange server 20 transmits the entry data to the verify terminals 27 of the operators other than operator A (step S315).

[0100] On the other hand, if, after a certain period of time has elapsed, there is no operator other than operator A who made the entry among the operators who can verify (step S327 / No), the exchange server 20 sends a warning message (notification) to the approval terminal 28 (step S330).

[0101] Then, the approval terminal 28 displays a warning notification screen instructing that an operator other than operator A be the verifier (step S333). In response to the warning notification screen, the approver performs an operation to assign a person other than operator A to be the verifier.

[0102] When the approver's operation causes a person other than operator A to become the verifier, when the exchange server 20 again determines whether there are any operators other than operator A who made the entry among the operators who can verify, it determines that there are verifiers other than operator A, and the exchange server 20 is able to send the entry data (step S315).

[0103] (effect) According to the third embodiment of the present invention, the operator who entered the target entry data is changed to the verifier, and if there is no operator other than the operator who entered the target entry data as the verifier, the approver is notified to request that someone other than operator A be appointed as the verifier, thereby making it possible to avoid non-transmission accidents without causing the entry data to remain stagnant.

[0104] The third embodiment of the present invention has been described above.

[0105] <6. Hardware Configuration> Next, an example of the hardware configuration of the currency exchange server 20 according to an embodiment of the present invention will be described. As an example of the hardware configuration of the currency exchange server 20 according to an embodiment of the present invention, an example of the hardware configuration of the information processing device 900 will be described below. The hardware configurations of the entry terminal 26, the verify terminal 27, and the approval terminal 28 can also be realized in the same way as the hardware configuration of the currency exchange server 20.

[0106] Note that the hardware configuration example of the information processing device 900 described below is merely an example of the hardware configuration of each of the entry terminal 26, the verify terminal 27, the approval terminal 28, and the exchange server 20. Therefore, with regard to the hardware configuration of each of the entry terminal 26, the verify terminal 27, the approval terminal 28, and the exchange server 20, unnecessary components may be deleted from the hardware configuration of the information processing device 900 described below, or new components may be added.

[0107] 8 is a diagram showing the hardware configuration of an information processing device 900 as an example of the exchange server 20 according to an embodiment of the present invention. The information processing device 900 includes a CPU (Central Processing Unit) 901, a ROM (Read Only Memory) 902, a RAM (Random Access Memory) 903, a host bus 904, a bridge 905, an external bus 906, an interface 907, an input device 908, an output device 909, a storage device 910, and a communication device 911.

[0108] The CPU 901 functions as an arithmetic processing unit and control unit, and controls the overall operation of the information processing device 900 in accordance with various programs. The CPU 901 may also be a microprocessor. The ROM 902 stores programs used by the CPU 901, calculation parameters, etc. The RAM 903 temporarily stores programs used in the execution of the CPU 901, parameters that change as appropriate during the execution, etc. These are interconnected by a host bus 904 that is composed of a CPU bus, etc.

[0109] The host bus 904 is connected to an external bus 906, such as a PCI (Peripheral Component Interconnect / Interface) bus, via a bridge 905. It is not necessary to configure the host bus 904, bridge 905, and external bus 906 separately, and these functions may be implemented on a single bus.

[0110] The input device 908 is composed of input means such as a mouse, keyboard, touch panel, buttons, microphone, switches, and levers that allow the user to input information, and an input control circuit that generates an input signal based on the user's input and outputs it to the CPU 901. By operating this input device 908, the user operating the information processing device 900 can input various data to the information processing device 900 and instruct the information processing device 900 to perform processing operations.

[0111] The output device 909 includes, for example, a display device such as a CRT (Cathode Ray Tube) display device, a liquid crystal display (LCD) device, an OLED (Organic Light Emitting Diode) device, or a lamp, and an audio output device such as a speaker.

[0112] The storage device 910 is a device for storing data. The storage device 910 may include a storage medium, a recording device for recording data on the storage medium, a reading device for reading data from the storage medium, and a deletion device for deleting data recorded on the storage medium. The storage device 910 is configured, for example, with an HDD (Hard Disk Drive). This storage device 910 drives a hard disk and stores programs executed by the CPU 901 and various data.

[0113] The communication device 911 is, for example, a communication interface configured with a communication device for connecting to a network, etc. The communication device 911 may be compatible with either wireless communication or wired communication.

[0114] An example of the hardware configuration of the information processing device 900 as an example of the currency exchange server 20 according to an embodiment of the present invention has been described above.

[0115] <7. Conclusion> Although the preferred embodiments of the present invention have been described in detail above with reference to the accompanying drawings, the present invention is not limited to these examples. It is clear that a person skilled in the art to which the present invention pertains can conceive of various modifications and alterations within the scope of the technical ideas set forth in the claims, and it is understood that these also naturally fall within the technical scope of the present invention.

[0116] In the above example, a transfer request form submitted by a client is read by a scanner in a reception terminal at the counter, and the transfer data obtained by the read operation is transmitted to the centralized center. However, the client may also submit a recording medium on which the transfer data is recorded to the counter. In this case, the transfer data may be read from the recording medium by a reading device separately provided in the reception terminal at the counter, and the read transfer data may be transmitted to the centralized center. For example, the recording medium may be a floppy disk.

[0117] For example, the above describes an example in which an embodiment of the present invention is applied to an exchange system for financial institutions, but the embodiment of the present invention can also be applied to other systems in general in which an entrant and a verifier confirm data, and an approver approves the confirmed data.

[0118] Furthermore, the steps in the processing of the exchange system in this specification do not necessarily have to be processed in chronological order according to the order described in the flowchart. For example, the steps in the processing of the exchange system may be processed in an order different from that described in the flowchart, or may be processed in parallel.

[0119] It is also possible to create one or more computer programs for causing hardware such as a CPU, ROM, and RAM built into the entry terminal 26, the verification terminal 27, the approval terminal 28, or the exchange server 20 to perform the functions of the entry terminal 26, the verification terminal 27, the approval terminal 28, or the exchange server 20. A computer-readable storage medium storing the one or more computer programs is also provided. [Explanation of symbols]

[0120] 1. Exchange System 20 Exchange Server 221 Acquisition Department 222 Processing section 223 Transmission control section 26 Entry Terminals 27 Verify Terminal 28 Approval terminal

Claims

1. a determination unit that determines whether or not there is an operator other than the operator who entered the entry data as an operator who will verify the entry data, based on information about the operator who entered the form and information about operators who are capable of verifying the entry data; a transmission control unit that controls a destination of the entry data of the form in accordance with the result of the determination; An information processing device comprising:

2. 2. The information processing device according to claim 1, wherein the transmission control unit controls the transmission of the entry data to a terminal of the operator who made the entry when the determination unit determines that the only operator capable of verification is the operator who made the entry and that there are no other operators.

3. 3. The information processing device according to claim 2, wherein when the entry data is verified by the operator who made the entry, the transmission control unit controls to transmit verification data, which is the result of the operator verifying the entry data, to the approver's terminal.

4. 4. The information processing apparatus according to claim 3, wherein the transmission control unit controls to transmit a message including the verification data to a host when approval is obtained from the approver.

5. 2. The information processing device according to claim 1, wherein the transmission control unit controls the transmission of the entry data to the approver's terminal when the determination unit determines that the only operator capable of verification is the operator who made the entry and that there are no other operators.

6. The information processing device according to claim 5 , wherein said information processing device receives verified data from a terminal of said approver as a result of said approver verifying said entry data.

7. 2. The information processing device according to claim 1, wherein the transmission control unit controls the sending of a warning message to the approver's terminal instructing the approver to appoint someone other than the operator as the verifier when the judgment unit determines that the only operator capable of verification is the operator who made the entry and that there are no other operators.

8. The document is a transfer request form, The entry data corresponds to each of a plurality of items related to the transfer request. The information processing device according to any one of claims 1 to 7.

9. The processor: determining whether or not there is an operator other than the operator who entered the entry data as an operator who will verify the entry data, based on information about the operator who entered the form and information about operators who are capable of verifying the entry data; Controlling a destination of the entry data of the form according to the result of the determination; Including, Information processing methods.

10. Computer, a determination unit that determines whether or not there is an operator other than the operator who entered the entry data as an operator who will verify the entry data, based on information about the operator who entered the form and information about operators who are capable of verifying the entry data; a transmission control unit that controls a destination of the entry data of the form in accordance with the result of the determination; A program that functions as a

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