Work time management system

Abstract

To provide a work time management system which can precisely manage work time of a driver of a shipping company.SOLUTION: When a plurality of cargoes is delivered from a loading space of a truck TR to a plurality of delivery destinations such as a showroom 41, a factory 42, a management building 43, and so on in a factory plot, a deliverer terminal 2nd reads a barcode in an initial truck TR to detect a delivery start time, and stores a barcode read time obtained upon delivery of a delivery object to each of the delivery destinations such as the showroom 41, the factory 42, and the management building 43 to record the time at which the terminal returns to the truck TR finally. Based on the difference between the stored delivery start time and the end time, a work time required for the delivery to calculate labor reward.SELECTED DRAWING: Figure 5

Description

[Technical Field]

[0001] The present invention relates to an activity time management system, and more particularly to an activity time management system for managing the activity time of delivery companies. [Background technology]

[0002] Traditionally, the working hours of drivers in the logistics industry have been calculated as the transportation time spent driving and operating a transport vehicle such as a truck. For example, in the delivery business, working hours are calculated as the time from the time a driver arrives at the delivery office to the time the driver returns to the delivery office after delivering the parcel and finishes work. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Patent Publication No. 2017-137182 Summary of the Invention [Problem to be solved by the invention]

[0004] The "Standards for Improving Working Hours of Motor Vehicle Drivers," which were recently announced, have detailed standards for driver driving time, on-duty time, and rest time in order to improve driver working hours, creating a need for more detailed management of working hours than before. Traditionally, time spent waiting for and handling trucks and other cargo was included in working hours, and these times must be separated from time spent driving trucks. Furthermore, transportation company drivers may be required to perform service tasks, such as displaying merchandise at the request of the recipient or delivering packages to multiple departments located throughout a vast factory premises. Furthermore, if the person in charge of receiving the package is not available at the delivery destination, the driver's waiting time until the person in charge returns to hand over the package can be wasted, resulting in unnecessary extended on-duty time.

[0005] It has become necessary to manage working hours for these tasks separately from the time spent driving trucks, etc., and to collect a clear distinction between freight as payment for transportation and fees for ancillary services such as internal delivery. However, conventional labor management methods have not been able to precisely manage the content of work as described above, and furthermore, have not been able to collect fees according to the content of such work.

[0006] An object of the present invention is to provide a working hours management system that can precisely manage the working hours of drivers of a transportation company. [Means for solving the problem]

[0007] The present invention, which solves the above problems, has the following configuration. (1) a baggage identification tag attached to the baggage and carrying baggage identification information of the baggage; a recipient identification tag carrying recipient identification information of the recipient of the package; a baggage identification label reader that reads baggage identification information carried on the baggage identification label; a recipient identification information reading unit that reads the recipient identification information carried on the recipient identification mark; a transmitting unit that transmits the read package identification information and recipient identification information to a server; a mobile terminal device having a receiving unit that receives a determination result of whether or not the address associated with the package identification information and the recipient identification information matches; a package-related information storage unit that stores delivery destination information associated with package identification information; a recipient-related information storage unit that stores recipient address information associated with recipient identification information; a parcel delivery destination information extraction unit that extracts parcel delivery destination information based on the parcel identification information received from the mobile terminal device; a recipient address information extraction unit that extracts recipient address information based on the recipient identification information received from the mobile terminal device; a determination unit that determines whether the package delivery destination information extracted by the package delivery destination information extraction unit matches the recipient address information extracted by the recipient address information extraction unit; a server having a transmission unit that transmits the determination result of the determination unit to the mobile terminal; The mobile terminal device includes a start time storage unit that stores a delivery start time; an end time storage unit that stores a delivery end time; a terminal-side activity time calculation unit that calculates activity time based on the stored delivery start time and delivery end time; A delivery person's activity time management system comprising a time transmission unit that transmits the activity time calculated by the activity time calculation unit to a server. According to the activity time management system configured as above, it is possible to manage the time required for delivery for each recipient.

[0008] (2) A baggage identification tag attached to the baggage and carrying baggage identification information of the baggage; a recipient identification tag carrying recipient identification information of the recipient of the package; a baggage identification label reader that reads baggage identification information carried on the baggage identification label; a recipient identification information reading unit that reads the recipient identification information carried on the recipient identification mark; a transmitting unit that transmits the read package identification information and recipient identification information to a server; a mobile terminal device having a receiving unit that receives a determination result of whether or not the address associated with the package identification information and the recipient identification information matches; a package-related information storage unit that stores delivery destination information associated with package identification information; a recipient-related information storage unit that stores recipient address information associated with recipient identification information; a parcel delivery destination information extraction unit that extracts parcel delivery destination information based on the parcel identification information received from the mobile terminal device; a recipient address information extraction unit that extracts recipient address information based on the recipient identification information received from the mobile terminal device; a determination unit that determines whether the package delivery destination information extracted by the package delivery destination information extraction unit matches the recipient address information extracted by the recipient address information extraction unit; a server having a transmission unit that transmits the determination result of the determination unit to the mobile terminal; the mobile terminal device includes a time transmission unit that transmits a delivery start time and a delivery end time to a server; The server includes a start time storage unit that stores a delivery start time; an end time storage unit that stores a delivery end time; A delivery person's activity time management system having an activity time calculation unit that calculates activity time based on stored delivery start times and delivery end times. According to the activity time management system configured as above, it is possible to manage the time required for delivery for each recipient.

[0009] (3) Further having a deliverer identification mark carrying deliverer identification information individually set for each deliverer; The mobile terminal device has a deliverer identification information reading unit that reads the deliverer identification sign, The delivery person activity time management system described in (1) or (2) above is characterized in that the mobile terminal device stores the time when the delivery person identification sign is read as the delivery start time, and the next time when the delivery person identification sign is read as the delivery end time. According to the activity time management system configured in this way, the time required for delivery can be managed for each delivery person.

[0010] (4) The server has a behavior management delivery storage unit that stores packages for which delivery times need to be measured in advance, a management target baggage extraction unit that determines whether the baggage is subject to behavior management based on the received baggage identification information; When a package to be managed is extracted by the managed package extraction unit, the time when the package identification information is first read is set as the delivery start time; The activity time management system according to (1) or (2) above, in which the last read time is set as the delivery end time. According to the activity time management system configured as above, it is possible to manage the time required for delivery to a specific recipient for each delivery person.

[0011] (5) a participant identification tag carrying unique participant identification information assigned to each participant; an activity content identification marker carrying unique activity content identification information individually set according to the activity content; a first reading unit that reads the unique action person identification information of the action person identification marker; a second reading unit that reads the unique activity content identification information of the activity content identification marker; a read time storage unit that stores the time when the second reading unit reads the unique activity content identification information; a portable terminal device having a transmitter that supplies the read actor identification information and action content identification information and the read time stored in the read time storage unit to a server; an activity time calculation unit that calculates an activity time of the person carrying the mobile terminal device based on the activity content identification information supplied from the mobile terminal device and the read time; a server having a behavior time storage unit that stores the behavior time calculated by the behavior time calculation unit in association with the behavior individual identification information; An action time management system with According to such an activity time management system, the time spent by each participant in an activity according to a specific content can be managed for each activity content. [Effects of the Invention]

[0012] According to the activity time management system and server of the present invention, it is possible to precisely divide and manage activity time according to the activity content. [Brief explanation of the drawings]

[0013] [Figure 1] 1 is a conceptual diagram showing a system configuration of a system according to an embodiment of the present invention. [Figure 2] 1 is a block diagram showing the configuration of a mobile terminal of a deliverer and a server of the present invention. [Figure 3] FIG. 1 is a perspective view of a package showing the package to be delivered and an identification mark attached to the package. [Figure 4] 10 is a flowchart showing the processing of the mobile terminal of the present invention. [Figure 5] FIG. 1 is an overall perspective view of a delivery destination company showing the delivery location at the delivery destination. [Figure 6] 1(A) and 1(B) are plan views showing the configuration of an identification mark. [Figure 7] FIG. 2 is a perspective view showing the arrangement of identification marks. [Figure 8] 10 is a flowchart showing the processing of the server of the present invention. [Figure 9] FIG. 10 is a plan view showing the contents of the created bill. [Figure 10] 10 is a flowchart illustrating a process of a mobile terminal according to another embodiment. [Figure 11] 10 is a flowchart illustrating a process of a server according to another embodiment. [Figure 12] FIG. 10 is a plan view of a terminal showing an example of display of an identification mark in another embodiment. DETAILED DESCRIPTION OF THE INVENTION

[0014] A preferred embodiment of the activity time management system of the present invention will be described in detail below with reference to the accompanying drawings. The activity time management system described below will be a system for managing work time, which is one form of activity, and more specifically, a system for managing the work hours of delivery people who deliver packages. As shown in FIG. 1, the first embodiment of the activity time management system 100 is configured by connecting mobile terminals 21d, 22d to 2nd carried by the deliverer, terminals 21b, 22b to 2nb carried by the recipient, terminals 21c, 22c to 2nc carried by the sender, truck terminals 21a, 22a to 2na installed in the truck, and a server 2 via a network Ne.

[0015] The network Ne includes various wireless or wired communication lines, and internet service provider base stations that connect them, etc. Note that the network Ne only needs to be connectable at any time, and does not need to be connected all the time. The terminals 21c, 22c to 2nc held by the sender and the terminals 21b, 22b to 2nb held by the recipient are composed of, for example, a general-purpose personal computer (PC) 1a, a notebook PC 1b, a PDA (Personal Digital Assistant) 1c, a mobile phone 1d, a smartphone, or other multi-function mobile terminals such as tablet-type terminals, and have at least the function of receiving delivery notifications, such as email software.

[0016] The mobile terminals 21d, 22d to 2nd of the deliverers all have the same configuration, and multiple deliverers each carry a mobile terminal 2nd. The mobile terminals carried by the deliverers may be, for example, smartphones (mobile terminals equipped with a mobile operating system). Furthermore, they may also be equipped with application software for deliverers. In the case of such terminals, it is necessary that they at least have a camera function as a reading unit. Truck terminals 21a, 22a to 2na installed in the trucks have at least a communication device for communicating with the network, a sensor for detecting whether the truck is operating or whether the driver is sitting in the seat, and a time detection device.

[0017] An example of the internal configuration of the mobile terminal 2nd will be described with reference to Fig. 2. Fig. 2 is a block diagram showing the main configuration of the mobile terminal 2nd as a communication terminal. The mobile terminal 2nd is composed of a CPU (Central Processing Unit) 11 as a control means, an input unit 12, a display unit 13, a communication unit 14 as a transmitting unit and a receiving unit, a RAM 15, a storage unit 16, a reading unit 17, a time detection unit 19, etc., and each unit is connected by a bus 17. The CPU 11 loads a specified program from various application programs such as system programs stored in the storage unit 16 into a work area (not shown) in the RAM, executes various processes according to the program in response to data input from the input unit 12, and stores the processing results in the work memory in the RAM 15.

[0018] The CPU 11 also generates display information for displaying the processing results and outputs it to the display unit 13. The CPU 11 loads a barcode reading program from the storage unit 16 into the work memory, and uses this barcode reading program to extract identification information carried in the barcode information read via the reading unit 17, and stores the identification information in the storage unit 16. The read identification information is also transmitted to the server 2 via the communication unit 14.

[0019] The input unit 12 comprises a keyboard (input means) having kana / alphanumeric input keys, cursor keys, various function keys, etc., and a mouse (designation means) which is a pointing device. The display unit 13 is configured with a CRT (Cathode Ray Tube), LCD (Liquid Crystal Display), or the like, and displays various display data on the screen in accordance with instructions of a display signal input from the CPU 11.

[0020] The communication unit 14 is connected to an external network via wireless communication and ultimately communicates with the server 2. Through this communication unit, the read time and the read identification information are transmitted to the server 2, and the determination result and the like are received from the server. A RAM (Random Access Memory) 15 forms a work area for temporarily storing various programs executed by the CPU 11 and data processed by these various programs.

[0021] The storage unit 16 has a storage medium in which programs, data, etc. are stored in advance, and this storage medium is composed of, for example, a semiconductor memory. This storage medium stores the system program, various processing programs corresponding to the system, and data processed by the various processing programs. It also serves as a start time storage unit that stores the delivery start time and an end time storage unit that stores the delivery end time. The reading unit 17 is configured with one or both of a reading device that optically reads barcodes and a device that reads information by short-distance wireless communication using electromagnetic fields, radio waves, etc. Alternatively, the reading unit 17 may have a photographing means such as a camera that reads signs, character signs, etc. as images, and a voice recognition means that is configured with an auditory information acquisition means such as a microphone that acquires sound or voice, and a voice conversion means that converts the auditory information acquired by the microphone into text information.

[0022] The time detection unit 19 detects the time when the information is sent, the time when the information is received, and the time when the information is read by the reading unit 17, and these are stored in the memory unit 16 in association with the information that was read or sent or received. The recipient terminal 2nb and the sender terminal 2nc have the same configuration as the deliverer terminal 2nd, so their explanation will be omitted.

[0023] The truck terminal 2na is installed in the truck and includes a sensor (hereinafter referred to as the "engine sensor") that detects whether the truck's engine is on or off, or a human presence sensor that detects whether the driver is in the driver's seat, a communication unit that ultimately outputs the outputs from these sensors to the server 2, and a time detection unit that detects the time the sensor detects the time. The truck terminal 2na is a terminal that detects whether the driver is driving the truck. If the truck's engine is off or if the human presence sensor does not detect the driver, it means that the driver is not driving the truck. The time detection unit also detects the time when the truck's engine switches between on and off, or the time when the human presence sensor detects or no longer detects the presence of the driver in the driver's seat. If the engine is off and the human presence sensor does not detect the driver, it means that the driver is not driving in the driver's seat.

[0024] The truck terminal 2na described above may also serve as the deliverer terminal 2nd, for example. Instead of the engine sensor and the human presence sensor, for example, a charging device for charging the deliverer terminal 2nd may be installed inside the truck, and the driver may connect the deliverer terminal 2nd to the charging device while the truck is in operation. When the terminal 2nd is not charging, it can be determined that the driver is not driving the truck. Alternatively, a deliverer identification marker carrying deliverer identification information, such as a barcode (described later), may be installed near the driver's seat of the truck. Each time the driver leaves the truck, the readout unit 17 may read this deliverer identification marker, and it can be determined that the driver is not driving the truck based on the time the deliverer identification marker is read.

[0025] The server 2 will now be described. The main configuration of the server 2 is substantially the same as that of the mobile terminal 2na described above, and therefore each component is denoted by a reference symbol in parentheses (see FIG. 2), and illustration and description of the configuration will be omitted. Below, the characteristic functions of the server 2 and the database provided in the server 2 will be described in detail. The server 2 is configured with a CPU 3 as a processing means, an input unit 32, a display unit 33, a communication unit 34 as a transmission / reception means, a RAM 35, a memory unit 36 ​​as a storage means, a time detection unit 39, etc., and each unit is connected by a bus 38.

[0026] The storage unit 36 ​​includes various databases for storing the system program, the signature verification program, various processing programs corresponding to the system, and information supplied from the mobile terminal 2nd (described later). The storage unit 36 ​​also includes a database for storing data. The database has multiple storage areas.

[0027] The first storage area is a delivery information storage area serving as a parcel-related information storage unit. The delivery information storage area stores various information entered when arranging for parcel delivery. The stored information includes parcel identification information set for each parcel. Associated with this parcel identification information are delivery destination information (location information such as the delivery destination address (recipient's address) and the recipient's name) specified when arranging for delivery, information on the attributes of the parcel's contents (documents, perishable goods, fragile goods, items requiring refrigeration, etc.), information on the parcel's weight, information on the parcel's size, information on the shipping location, and information on the sender (sender's name, address, contact information (email address)). This information is input via the sender's terminal 2nc at a parcel dispatching center or collection reception center and provided to the server 2 via the communication network Nc. The parcel identification information is determined at the time of data input, and a barcode is simultaneously issued as a parcel information carrier carrying the parcel identification information. The parcel identification information is an example of parcel identification information, and the parcel information carrier is an example of a parcel identification tag.

[0028] As shown in Figure 3, the outer surface of the package 70 displays a delivery slip (information recording means) 71 containing delivery destination information such as the recipient's address, information about the contents of the package, and sender information, as well as a barcode 72, which is an example of a delivery information storage means. The issued barcode is printed, for example, on a sticker and affixed to the surface of the package. If an IC tag is issued instead of a barcode as the delivery information carrier, all of the information stored in the first storage area may be stored in the IC tag. When an IC tag is issued, it is preferable that it be affixed to the inside of the box in which the package is packed or to the back of the attached shipping slip, rather than to the surface of the package. This can prevent damage to the IC tag due to contact with other packages during the package transport process.

[0029] The second storage area is a delivery destination specification information storage area that serves as a recipient-related information storage unit. The delivery destination specification information storage area stores recipient address information (delivery destination name (company name, addressee, etc.), address information, location information such as latitude and longitude information) of points that can be designated as delivery destinations for deliveries, associated with recipient identification information. The recipient identification information is already carried in the barcode 32 printed on the board 31. The information stored in association with the recipient identification information includes the name (name, corporate name, etc.) of the owner of the recipient identification information, contact information (email address, telephone number), and work (activity) management information that indicates whether the delivery destination requires management of the delivery person's working hours (activity time).

[0030] Unlike deliveries to ordinary homes, deliveries to large factories or companies may have multiple destinations on the same premises. In such cases, the time required to deliver packages to all destinations on the premises will be long, so delivery time is measured as working hours. Delivery destinations that require time to be measured as working hours are assigned labor management information. The same rule applies when the same company accepts deliveries from multiple locations in a high-rise building, resulting in a long delivery time. For example, if the delivery time exceeds 30 minutes, labor management information is assigned. In addition to the delivery time, labor management information may also be assigned if work other than delivery is not possible. For example, this applies when the package being delivered is particularly heavy.

[0031] When an IC tag is issued instead of a barcode as the information carrying means, all of the information stored in the first storage area may be stored in the IC tag. In addition to the above, the recipient's signature may be stored as image information instead of the barcode, and the sign identification information may be carried in this signature image.

[0032] The third storage area stores driver labor information, such as the driver's delivery person identification information, the driver's identification information, the date and time the truck's engine sensor detected the engine being turned on / off, or the date and time the human sensor detected the driver, and the date and time the sensor stopped detecting the driver. Also stored are the date and time the delivery destination identification information was read at the delivery destination to which labor management information was assigned, and the time the delivery destination identification information was read after all packages to which labor management information was assigned were delivered. This driver labor information is later used to calculate the driver's payroll. Furthermore, the time the labor management information was read at the delivery destination to which labor management information was assigned is used to calculate the payroll when claiming pay from that delivery destination.

[0033] The process performed by the deliverer terminal 2nd will be described below with reference to the flowchart shown in FIG. 4. The deliverer terminal 2nd uses the reader 17 to read a one-dimensional code, which is a sign carrying deliverer identification information and is located near the driver's seat of the truck TR. This acquires the deliverer identification information and the time of reading as delivery start information (step S101). The time of reading is then detected by the time detector 19 and stored in the memory 16 as the information acquisition time (step S103). Steps S101 and S103 may also be acquired from the truck terminal 2na installed on the truck TR side. For example, the time when the engine sensor detects the engine switching from ON to OFF, or the time when the human presence sensor detects the absence of the driver, is stored in step S103. The stored time may also be directly transmitted from the truck terminal 2na to the server 2.

[0034] The deliverer selects one or more parcels to be unloaded from the truck TR and delivered from the parcels loaded on the bed of the truck TR, and uses the reading unit 17 to read the barcodes attached to the surface of each selected parcel as delivery information carriers to obtain parcel identification information (step S105). The parcel identification information obtained in step S105, as well as the delivery start information and deliverer identification information obtained in step S101, are transmitted to the server 2 via the communication unit 14 (step S106). The server 2 then extracts the presence or absence of labor management information for the delivery destination (recipient) from the delivery destination information stored in association with each of the provided parcel identification information, and provides the presence or absence of labor management information to the deliverer terminal 2nd. Upon receiving the labor management information (step S107), the deliverer terminal 2nd determines whether the parcel to be delivered has labor management information (step S109).

[0035] If labor management information is available, the information acquisition time acquired in step S103 is stored in the memory unit 16 as the delivery start time (step S111). If labor management information is not available, step S111 is skipped. Labor management information is information that indicates whether the consignee has service work at the delivery destination, such as displaying products and delivering to multiple receiving desks. If the consignee (delivery destination) has labor management information, it is necessary to manage the time spent on service work and calculate the service fee, so it is necessary to measure the time spent on service work. For this reason, the delivery start time is stored in step S111. The time stored as the delivery start time may be the time when the first delivery item identification information is read from among multiple packages with labor management information attached, that is, the time when the delivery item information is read in step S105.

[0036] FIG. 5 is an overall perspective view showing the configuration of the delivery destination's reception desk. The example shown in FIG. 5 shows a case where a large company factory is designated as the delivery destination. Information associated with the delivery item identification information includes the recipient's name (company name), address, and labor management information. Even within the same premises, the delivery destinations are divided into a showroom 41, a factory 42, and an administration building 43. Multiple packages are unloaded from the bed of a truck TR, and each delivery destination is provided with a barcode, which serves as a delivery destination identification information carrier and carries different delivery destination identification information. FIG. 6(A) shows an example of a display piece on which a barcode, which serves as a delivery destination identification information carrier, is displayed. An information carrier display section 52 and a delivery location display section 53, which displays the delivery location, are provided on a substrate 51.

[0037] The information carrying means display unit 52 displays a barcode, which is a one-dimensional code, but may also display a two-dimensional code (for example, a matrix-type two-dimensional code). The substrate 51 may be a plate-shaped substrate or a sticker with an adhesive layer on the back. In the case of a plate-shaped substrate, the substrate may be provided with a hole for threading a string through or an insertion hole for inserting and hanging a doorknob, and used by hanging it from a vertical surface such as a wall or door. In the case of a sticker with an adhesive layer, it may be used by adhering it to the surface of a door or wall, as shown in FIG. 7.

[0038] As shown in Figure 6(B), the deliverer identification sign has a barcode 62, which is a means for carrying deliverer information, and a deliverer name display section 63, which displays the name of the deliverer, on a base material 61. Such a display piece may be provided on the driver's seat or the door of the loading compartment, or may be carried by the deliverer at all times. In the example of Figure 6(B), a hole 64 is formed in the base material 61, and a strap may be passed through the hole 64 so that the sign can be worn around the neck, for example.

[0039] The delivery location display unit 53 displays different names to distinguish delivery destinations even if they have the same address (within the factory premises). For example, if the delivery location display unit 53 is located in the showroom 41 on the same premises, it can display "showroom reception," if the delivery location display unit 53 is located in the factory 42, it can display "factory reception," and if the delivery location display unit 53 is located in the administration building 43, it can display "administration building reception." These delivery destination identification information carrying means substrates 51 are placed near the entrances to the showroom 41, factory 42, and administration building 43, and when the deliverer delivers a package, the delivery person reads the barcodes on the substrates 51 placed in each location and the barcode on the delivered package in order, and provides the delivery destination identification information and delivery item identification information to the server 2. The order in which the barcode on the substrate 51 and the barcode on the delivered package are read can be any order.

[0040] Specifically, in Fig. 5, when the deliverer delivers the package to the reception desk of the showroom 41, the barcode shown in Fig. 6(A) is prepared at the reception desk of the showroom 41, and this barcode is read by the reading unit 17 of the deliverer terminal 2nd to obtain delivery destination identification information (step S113). Next, the barcode attached to the delivered package is read to obtain delivery item (package) identification information (step S115), and this information is provided to the server 2 (step S117). The order of reading these information may be reversed. In other words, the processing of step S115 may be followed by the processing of step S113.

[0041] The server 2 obtains the result of the comparison between the address associated with the delivery destination identification information and the address associated with the delivery piece identification information (step S119). If the result of the comparison shows that the addresses do not match, an error message is displayed on the display unit 13 (step S125), and if they match, a delivery completion message is output on the display unit 13 (step S123). At the same time, in step S123, the time when it was determined that the addresses matched is stored and ultimately supplied to the server. By performing the delivery completion process in this way, the delivery operation can be completed even if the person in charge of receiving the item is absent.

[0042] It is determined whether delivery has been completed for the number of parcels corresponding to the number of parcels to be delivered to the showroom 41 among the pieces of delivery identification information acquired in step S105 (step S125). If delivery has not been completed, the process is repeated from step S113. This process is performed for all parcels to be delivered to the reception desk of the showroom 41. When delivery of all parcels for which the showroom 41 is the delivery destination has been completed, the parcels are then delivered to the factory 42, and steps S113 to S125 are performed using the delivery destination identification information holding means provided at the reception desk of the factory 42. This process is performed for all parcels to be delivered to the reception desk of the factory 42. When delivery to the factory 42 has been completed, the parcels are then delivered to the administration building 43, and steps S113 to S125 are performed using the delivery destination identification information holding means provided at the reception desk of the administration building 43.

[0043] When all deliveries of the deliveries to the delivery destinations to which labor management information has been assigned have been completed (step S127), the time when the delivery completion display was last executed (step S123) is stored (step S129), and the times stored in steps S111 and S129 are provided to the server 2 (step S131). In addition to the time of step S123 being the delivery end time, the delivery end time may also be the time when the deliverer returns to the truck TR and the one-dimensional code, which is the deliverer identification information indicator, is read by the reading unit 17. Alternatively, the delivery end time may be the time when the engine sensor of the truck terminal detects a switch from OFF to ON, or the time when the human presence sensor detects the presence of the driver. In step S131, the delivery start time and delivery end time are sent to server 2. However, instead of this process, after step S129, in step S130, a process of calculating working hours is performed based on the delivery start time and delivery end time stored in step S111 and step S129, and the working hours calculated in step S103 are sent to server 2 in step S131.

[0044] Next, the processing of the server 2 will be described based on the flowchart shown in Fig. 8. Based on step S106, after receiving the delivery piece identification information, delivery start information, and deliverer identification information from the deliverer terminal 2nd (step S201), the server 2 extracts the presence or absence of labor management information for the delivery destination (recipient) from the delivery destination information associated with the delivery piece identification information (step S203), and sends the extracted result to the deliverer terminal 2nd (step S205). After obtaining the result of step S109 at the delivery person terminal 2nd (step S207), if the delivery destination has labor management information (step S209), step S211 and subsequent steps are executed, and if the delivery destination does not have labor management information, a flag is set (step S210).

[0045] The delivery terminal 2nd receives the piece identification information provided from the deliverer terminal 2nd in step S117 (step S211) and receives the delivery destination identification information (step S213). The address designated as the delivery destination of the piece is extracted from the received piece identification information in the storage unit 36 ​​(step S215), the delivery destination address is extracted from the received delivery destination identification information (step S217), and a determination is made as to whether the address matches the address extracted from the received piece identification information (step S219). The determination result of step S219 is sent to the deliverer terminal 2nd (step S221). If a match is determined, a delivery completion notification is sent to the sender terminal 2nc and the recipient terminal 2nb (step S223). This delivery completion notification includes a list of delivered packages, the contents of each package, and the time delivery was completed. This notification serves as a delivery slip. The notification is sent by email or the like.

[0046] It is determined whether the flag set in step S210 is set (step S224), and if it is set, it means that the delivery does not require labor management, so the process ends. If the flag is not set, labor management is required, so the process from step S225 onwards is carried out. It is determined whether the time based on step S131 has been received (step S225), and if not, the process returns to step S211 and repeats. If received, the delivery start time and delivery end time are stored in the memory unit 36 ​​(step S227), and the working hours at the delivery destination are calculated (step S229). This working time is calculated as the time from the delivery start time received in step S217 to the delivery end time. Based on this calculated working time, the working time is calculated as the working time for transporting the delivery from the showroom 41 to the factory 42 to the administration building 43 in that order, and labor compensation is claimed from the receiving party.

[0047] An invoice for this request is created (step S231). As another example of the configuration of the processing on the deliverer terminal side, if the working hours are calculated in step S130 and the working hours are received based on step S131, it is determined whether the working hours based on step S131 have been received (step S225), and if not, the process returns to step S211 and repeats. If received, the received working hours are stored (step S227), and an invoice for the request is created (step S231).

[0048] 9 is a diagram showing an example of an invoice created by the server. The invoice includes the slip number identified based on the package identification information read in step S115, the delivery destination pick-up counter identified based on the delivery destination identification information read in step S113, the delivery completion time obtained in step S123, the delivery start time and delivery end time obtained in step S217, the working hours calculated in step S229 from the delivery start time and delivery end time, and the fee calculated from the working hours. The consignee who receives the invoice knows the contents and time of receipt of the cargo from the notification received in step S213, and can therefore compare the contents of the invoice with the contents of the invoice received to confirm the validity of the invoice contents.

[0049] Next, in addition to the above-described embodiments, an activity time management system for managing human activity, including work, will be described. When managing work, a person's working hours are measured and wages, which are compensation, are calculated based on those hours. Working hours are calculated by, for example, using a time card at the workplace to record the time of arrival and departure from work, and the time from arrival to departure is calculated as working hours. However, as work content becomes more diverse, there are cases where an employee is engaged in work with different compensation between arrival and departure from work. In such cases, it is cumbersome to record each different type of work on a time card, and subsequent payroll calculations also become cumbersome. Therefore, an activity time management system that can easily manage activities is provided.

[0050] The following describes the activity time management system, which is the second embodiment. In FIG. 1 of the first embodiment, the delivery person terminals 21d, 22d,... 2nd correspond to the portable terminals carried by the actor in this embodiment, and their configuration is the same as that of the delivery person terminal in the first embodiment, so their description will be omitted. The configuration of the server 2 is also the same as that of the system in the first embodiment, so its description will be omitted. The following describes the data stored in the memory unit 36 ​​in the server 2. The data stored in the memory unit 36 ​​is determined according to the content of the actor's activity to be managed.

[0051] For example, the first storage area contains information about the action target. For example, it includes identification information set according to the action target, details of each action target, compensation set according to the action target, and evaluation set according to the action target. Specifically, if the actor is a worker, the information about the action target is the content of the work. Examples of the content of work include clerical work (such as accounting), sales work (such as entertaining), and manual labor (civil engineering sites, factory work). Compensation set according to the action target is, for example, an hourly wage. This is set and stored in advance, such as 2,000 yen per hour for clerical work and 4,000 yen per hour for manual labor. In other words, the specific work content and the hourly wage set for that work are set for each different piece of identification information.

[0052] If the actor is a non-working student, the action target is, for example, the content of classes. Identification information is set for each class determined in the timetable. For each piece of identification information, the date and time the class is held and the content of the class are stored. The content of the class is, for example, a subject such as macroeconomics or criminal procedure law. The evaluation set according to the action target is, for example, the credits given to the actor for attending the class.

[0053] The second storage area stores, for each action target, whether or not an event occurs during the action, in association with the identification information. For example, if the action target is accounting work, and the office work requires access to a specific server using a personal computer, access to the server is an event that occurs during the action. Since such events exist in a wide variety for each behavioral object, they are stored for each behavioral object. Also, since some behavioral objects have events that cannot be detected by devices, etc., nothing is stored for such behavioral objects. The third storage area stores the identification information of the actor, personal information such as the actor's name and date of birth, the cumulative action time tallied by the server, the compensation calculated based on the action time, and the evaluation.

[0054] The processing of the mobile terminal possessed by the actor and the processing of the server will be described below with reference to the flowcharts of Figures 10 and 11. The following description will be given taking as an example a case where the actor is a hotel employee. Using the mobile terminal 2nd that the employee possesses, the employee reads his / her own unique actor identification information from his / her own actor identification marker (step S301). This unique actor identification marker is displayed, for example, on a name tag that is always worn on the body. Next, the employee reads unique identification information from the identification marker of the work object to be engaged in, based on the activity content identification marker provided for each work object (behavior object) in the workplace (step S303).

[0055] In the case of a hotel, there are various types of work, such as reception work at the front desk, cleaning each guest room, and waiting work in the banquet hall. For example, an activity content identification marker 51 displaying a two-dimensional barcode or the like, as shown in FIG. 6(A), is placed at each location where each work is performed, and the unique identification information set for each work object is read from the barcode on this marker. Activity content identification markers such as those shown in FIG. 6(A) are, for example, affixed to the underside of the front desk table (in a location not visible to guests), or to the inside of the door to the room where cleaning tools are stored, or at the entrance to the kitchen. When working at the front desk, the identification marker at the front desk is first read; when working at the guest rooms, the identification marker for the cleaning tool storage room is first read; and when working as a waiter, the identification marker at the kitchen is read.

[0056] The time of reading in step S303 is obtained (step S305). This time becomes the start time of work for the work object read in step S303. The user's own unique actor identification information read in step S301, the work object's unique action content identification information read in step S303, and the time when the work object's unique identification information obtained in step S305 was read are transmitted to the server (step S307). The user's own unique identification information may be stored in a mobile terminal rather than being read from an identification sign, and the unique identification information stored in this mobile terminal may be transmitted in step S307.

[0057] When work object related information is acquired from the work object related information acquisition means that acquires work object related information during the performance of work (step S309), the acquired related information is sent to the server (step S311). Work object related information is an event that occurs when performing an action necessary to perform the work that is the action object. For example, when performing front desk work, the functions of a mobile terminal may be used instead of a key to open and close a cash register where money is stored. In this way, when the cash register is opened using a mobile terminal, the fact that an operation has been performed is acquired as work object related information and sent to the server.

[0058] By sending this information to the server, it is possible to confirm that the front desk work has actually started, rather than simply receiving information that the front desk work has started. When an employee's identification code is entered to unlock the terminal installed at the front desk, the work object related information can be obtained by entering the identification code. In this case, the terminal into which the identification code is entered becomes the work object related information obtaining means.

[0059] When the work of the worker associated with the identification information read in step S303 is completed, end information indicating that the work has ended is transmitted (step S313). This end information may be transmitted by reading an end identification indicator dedicated to end information, which is provided on the front desk, separate from the identification indicator read in step S303, or by transmitting the end information by operating an end operation unit provided in the mobile terminal. At this time, the time when the end identification indicator was read or the time when the end operation was performed is also obtained and transmitted to the server as end operation information.

[0060] The above operations are performed each time a worker changes his / her work object. For example, if the first work he / she starts is working at the front desk, then he / she is assigned to cleaning work, and then he / she is assigned to waiter work, he / she will read the work object identification sign provided at the front desk and perform the series of processes shown in the flowchart of Fig. 10, then he / she will read the identification sign provided in the cleaning tool storage room and perform the processes shown in the flowchart of Fig. 10, and then he / she will read the identification sign provided in the kitchen and perform the processes shown in the flowchart of Fig. 10.

[0061] Next, the server's processing will be explained based on the flowchart shown in Figure 11. The server receives its own unique identification information, the unique identification information of the work target, and the time when the unique identification information of the work target was read, all of which were sent in step S307 (step S401). The server extracts content information of the work target from the unique identification information of the work target from the storage unit 36. From the extracted content information, it determines whether or not work target-related information for the work assigned to the server may be sent from the mobile terminal to the server (step S405).

[0062] If the object-related information is for a work object for which no information is to be sent, the process waits until completion information is received (step S413). If object-related information is to be sent, flag A is set ON (step S407) and it is determined whether work object information has been received (step S409). If no information has been received, the process waits until completion information is received (step S413). If received, flag B is set ON (step S411). Here, the initial state of flags A and B is OFF.

[0063] When end information is received (step S413), the status of flag A and flag B are checked. If flag A is OFF, the content of the work object is such that object-related information is not sent regardless of the status of flag B. Therefore, working hours are calculated from the time received in step S401 (time work started) and the time included in the end information received in step S413 (time work ended) (step S421), and compensation (e.g., wages) is calculated from the calculated time (step S423).

[0064] Note that the work object-related information received in step S409 does not necessarily have to be received from a mobile terminal. For example, when a partner computer is used to connect to a server for front desk work, the server may be equipped with an access detection means for detecting access to the server, and the detection by the access detection means may be treated as the same as receiving the object-related information. Also, for cleaning work, an open / close detection device may be provided on the door of a hotel guest room to detect whether it is open or closed, and when the open / close detection device detects whether it is open or closed, the object-related information may be considered to have been received. If the access detection means detects access, it can be confirmed that the front desk work is being performed. If the door is confirmed to be open or closed, it can be confirmed that the guest room cleaning work is being performed. Such access detection means and open / close detection device are examples of work object-related information acquisition means.

[0065] If flag A is ON and flag B is ON, it is guaranteed that work is being performed, and therefore the work is determined to be valid (step S425). The working hours are calculated from the time received in step S401 (time the work started) and the time included in the end information received in step S413 (time the work ended) (step S427), and compensation (e.g., wages) is calculated from the calculated hours (step S429). If an employee performs multiple tasks in a day, compensation is calculated for each task. More precise calculation of compensation is possible based on accurate time management and for each task with a different hourly wage.

[0066] The above is an example of using the system of the present invention with hotel employees, but it can also be used for other workers such as visiting care workers, medical staff at hospitals, private tutors, office workers who work from home, cleaning staff, etc. These are workers who receive wages in exchange for their labor, but it can also be used to manage the attendance of university students attending lectures.

[0067] When used in home care, unique identification information is assigned to each of the work subjects, such as bathing assistance, cooking, and cleaning. Identification signs 51 carrying identification information are then attached to the bathtub, kitchen, entrance, etc. Alternatively, as shown in FIG. 6, identification signs may be attached to doors or walls. Furthermore, the method for receiving the object-related information in step S409 is configured such that a sensor is attached to the gas meter to detect an increase in gas usage, and when gas usage increases, the object-related information is supplied to the server. Such sensors that detect changes in gas usage, water usage, and electricity usage are examples of work object-related information acquisition means.

[0068] Alternatively, the identification signs 51 may not be provided inside the house, but may be displayed on a mobile terminal carried by a member of the household or a person receiving care services. As shown in Fig. 12, the mobile terminal 6 has a display screen 61 on which an identification sign 62 assigned to each target content is displayed, and below that, a display area 63 displaying an outline of the target content and a change button 64 for switching the identification sign 62 are displayed.

[0069] To explain using the example of Figure 12, when bathing assistance is required, the wife displays the identification sign 62 indicating bathing on the display screen 61, which is then read by the mobile terminal brought by the care worker. When bathing is finished and cleaning is to be performed, the wife presses the change button 64 to display the identification sign 62 for cleaning, which is then read by the mobile terminal of the care worker. Such a configuration is also possible.

[0070] This type of terminal can also be used to manage private tutors. A unique identification mark is prepared for each subject taught by the tutor, and the identification mark 62 is changed on the student's terminal 6 each time the subject is changed. This makes it possible to set different fees for English and mathematics, for example, and calculate different tutoring fees for each.

[0071] In the case of medical personnel, by providing each patient's bed with a unique identification mark 51, it is possible to measure the time required for treatment for each patient. In addition, it is also possible to accurately measure the time required to respond to sudden changes in the patient's symptoms for each patient. The working hours of office workers who telework or work remotely from home can also be managed more accurately by displaying an identification mark 51 on the screen of a personal computer connected to the company's server when starting work. By placing identification signs 51 at predetermined intervals on the patrol route of the security guard and reading the identification signs 51 every time the guard makes a patrol, it is possible to reliably guarantee the performance of work and accurately measure working hours. [Explanation of symbols]

[0072] 1. Action time management system 2 Server 21a, 22a, 2na truck terminal 21b, 22b, 2nb Recipient terminal 21c, 22c···2nc Sender terminal 21d, 22d... 2nd delivery terminal 3, 11 CPU 12, 32 Input section 13, 33 Display section 14, 34 Communications Department 15, 35 RAM 16, 36 storage section 17, 37 Reading unit Bus lines 18 and 38 19, 39 Time detection section 41 Showroom 42 Factory 43 Administration Building 51 Base material 52 Information carrying means display unit 53 Delivery location display TR Truck

Claims

1. a baggage identification label attached to the baggage and carrying baggage identification information of the baggage; a recipient identification tag carrying recipient identification information of the recipient of the package; a baggage identification label reader that reads baggage identification information carried on the baggage identification label; a recipient identification information reading unit that reads the recipient identification information carried on the recipient identification mark; a transmitting unit that transmits the read package identification information and recipient identification information to a server; a mobile terminal device having a receiving unit that receives a determination result of whether or not the address associated with the package identification information and the recipient identification information matches; a package-related information storage unit that stores delivery destination information associated with package identification information; a recipient-related information storage unit that stores recipient address information associated with recipient identification information; a parcel delivery destination information extraction unit that extracts parcel delivery destination information based on the parcel identification information received from the mobile terminal device; a recipient address information extraction unit that extracts recipient address information based on the recipient identification information received from the mobile terminal device; a determination unit that determines whether the package delivery destination information extracted by the package delivery destination information extraction unit matches the recipient address information extracted by the recipient address information extraction unit; a server having a transmission unit that transmits the determination result of the determination unit to the mobile terminal; The mobile terminal device includes a start time storage unit that stores a delivery start time; an end time storage unit that stores a delivery end time; a terminal-side activity time calculation unit that calculates activity time based on the stored delivery start time and delivery end time; An activity time management system comprising a time transmission unit that transmits the activity time calculated by the activity time calculation unit to a server.

2. a baggage identification label attached to the baggage and carrying baggage identification information of the baggage; a recipient identification tag carrying recipient identification information of the recipient of the package; a baggage identification label reader that reads baggage identification information carried on the baggage identification label; a recipient identification information reading unit that reads the recipient identification information carried on the recipient identification mark; a transmitting unit that transmits the read package identification information and recipient identification information to a server; a mobile terminal device having a receiving unit that receives a determination result of whether or not the address associated with the package identification information and the recipient identification information matches; a package-related information storage unit that stores delivery destination information associated with package identification information; a recipient-related information storage unit that stores recipient address information associated with recipient identification information; a parcel delivery destination information extraction unit that extracts parcel delivery destination information based on the parcel identification information received from the mobile terminal device; a recipient address information extraction unit that extracts recipient address information based on the recipient identification information received from the mobile terminal device; a determination unit that determines whether the package delivery destination information extracted by the package delivery destination information extraction unit matches the recipient address information extracted by the recipient address information extraction unit; a server having a transmission unit that transmits the determination result of the determination unit to the mobile terminal; the mobile terminal device includes a time transmission unit that transmits a delivery start time and a delivery end time to a server; The server includes a start time storage unit that stores a delivery start time; an end time storage unit that stores a delivery end time; An activity time management system having an activity time calculation unit that calculates activity time based on stored delivery start times and delivery end times.

3. Further, a deliverer identification mark is provided which carries deliverer identification information individually set for each deliverer, The mobile terminal device has a deliverer identification information reading unit that reads the deliverer identification sign, The activity time management system described in claim 1 or 2, characterized in that the mobile terminal device stores the time when the delivery person identification sign is read as the delivery start time, and the next time when the delivery person identification sign is read as the delivery end time.

4. The server has a labor management delivery storage unit that stores packages for which delivery times need to be measured in advance, a management object baggage extraction unit that determines whether a baggage is subject to labor management based on the received baggage identification information; When a package to be managed is extracted by the managed package extraction unit, the time when the package identification information is first read is set as the delivery start time, 3. The activity time management system according to claim 1, wherein the last read time is set as the delivery end time.

5. A participant identification tag carrying unique participant identification information assigned to each participant; an activity content identification marker carrying unique activity content identification information individually set according to the activity content; a first reading unit that reads the unique actor identification information of the actor identification marker; a second reading unit that reads the unique activity content identification information of the activity content identification marker; a read time storage unit that stores the time when the second reader reads the unique activity content identification information; a portable terminal device having a transmitter that supplies the read actor identification information and action content identification information and the read time stored in the read time storage unit to a server; an activity time calculation unit that calculates an activity time of the person carrying the mobile terminal device based on the activity content identification information supplied from the mobile terminal device and the read time; a server having a behavior time storage unit that stores the behavior time calculated by the behavior time calculation unit in association with the behavior individual identification information; An action time management system with

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