Unmanned safe-deposit box system

Abstract

To solve the problem in which, in order to do 24-hour business of a safe-deposit system which can be operated unmanned, there are few or no companies that can be outsourced for security system and safety measures, and it is difficult to do 24-hour safe-deposit box business which is unmanned and opened for 24 hours.MEANS FOR SOLVING THE PROBLEM: In a time zone corresponding to an emergency autophone call from a user of a safe-deposit box, 24 hours are divided into a plurality of time zones, and the direct call destination of the autophone is automatically changed so that different security companies can be consigned for each of different time zones.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present invention relates to a safe deposit box system that can be operated unmanned. To enable unmanned operation, the system is monitored by a remote monitoring center. This monitoring center is referred to as a guard center in the present invention. [Background technology]

[0002] Safe deposit boxes are generally located in banks and cannot be used outside of bank business hours. While it is possible to operate safe deposit boxes separately from bank operations, safe deposit boxes generally require a person to be present alone in a closed space when opening and closing the protective box (a box for storing valuables), and a manager must be present at all times to deal with unforeseen circumstances. However, if a safe deposit box is to be operated for longer hours than bank business hours, the labor costs of the manager will increase, which creates a problem in that the operating costs of the safe deposit box will rise. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Tokuhei 6-39854 Summary of the Invention [Problem to be solved by the invention]

[0004] In Patent Document 1, safe deposit boxes that have traditionally been installed in banks and the like are provided with a safe deposit box room with limited entry / exit routes, and within that room, a large number of safe deposit box units based on individual usage contracts with customers are arranged in layers, and on the front door of each safe deposit box unit, a customer lock that can be locked and unlocked with a key individually assigned by each customer, and a bank lock that can be locked and unlocked with a key managed by the safe deposit box clerk at the bank are superimposed. When a customer wants to use a safe under contract, they notify the bank clerk at the reception desk, and both the bank clerk and the customer go together to the safe deposit box room to first confirm the entry / exit routes or the safe deposit box. Previously, a bank employee would have to open the vault entrance door with an authentication card or their own key, enter the room, and then accompany the customer to the safe deposit box to unlock the bank lock, after which the employee and the customer would unlock the customer lock, requiring extremely cumbersome procedures and cooperative work.However, this system can be implemented in existing safe deposit boxes with low-cost and simple construction, and is intended to provide a safe deposit box management system that is labor-saving and efficient in managing the bank lock and authenticating entry and exit to the safe deposit box, while also providing complete security, and entry and exit to the safe deposit box is automated.

[0005] However, there were no descriptions of prior art that addressed the issue of how to respond to emergencies in the private rooms or inquiries from users, so bank employees were still forced to rely on their own efforts. Therefore, safe deposit boxes remained unavailable outside of bank business hours. While recent proposals have suggested safe deposit box systems that can operate unmanned without being bound by bank business hours, there are few or no companies that can outsource security and safety measures for 24-hour operation, making it difficult to operate unmanned safe deposit boxes 24 hours a day. Therefore, the present invention proposes an unmanned safe deposit box system that can operate 24 hours a day and that can easily outsource security and safety measures to external organizations. [Means for solving the problem]

[0006] Therefore, the present invention provides, as a first invention, an unmanned safe deposit box system comprising a safe deposit box comprising a backyard, a coupon booth, and an entrance, a first guard center, and a second guard center, wherein the safe deposit box includes a backyard including a protective box stock section, a protective box transport section, a camera image transmission section for transmitting surveillance camera images described below, and an autophone communication section configured to communicate for direct conversation between external personnel stationed at the guard center and users using an autophone described below, and to make calls to an autophone master unit of the first guard center described below during a first time period and to make calls to a master unit of the second guard center described below during a second time period, and the coupon booth includes a booth entrance / exit door, and a protective box opening / closing section for opening and closing protective boxes transported from the protective box stock section by the protective box transport section, An unmanned safe deposit box system and a safe deposit box that constitutes this unmanned safe deposit box system are provided, which include a card authentication unit for authenticating the right to use with a card, a PIN input unit for authenticating the right to use with a PIN, a surveillance camera for filming the interior of the room, and an autophone handset for direct communication with outside personnel, the entrance is adjacent to the coupon booth and is configured to include an entrance having an entrance door, the first guard center has a first autophone base unit for communicating with users using the autophone handset in response to calls from the autophone handset, a surveillance camera image receiving unit for receiving surveillance camera images from the camera image transmitting unit, and a surveillance camera image display unit for displaying the received surveillance camera images, and the second guard center has a second autophone base unit for communicating with users using the autophone handset in response to calls from the autophone handset.

[0007] As a second invention, based on the first invention, an unmanned safe deposit box system is provided in which a first autophone master unit at a first guard center is networked so as to be able to converse with the autophone slave units of a first group of customers, and a second autophone master unit at a second guard center is networked so as to be able to converse with the autophone slave units of a second group of customers.

[0008] As a third invention, based on either the first or second invention, an unmanned safe deposit box system is provided in which the autophone sub-units of the safe deposit box are not overlapped with the autophone sub-units of the first customer group and the autophone sub-units of the second customer group.

[0009] As a fourth invention, based on any one of the first to third inventions, there is provided an unmanned safe deposit box system, wherein the autophone communication unit in the back yard of the safe deposit box has a time zone setting means for setting a first time zone and / or a second time zone.

[0010] As a fifth invention, the present invention provides the first to fourth inventions in which the Autophone handset is installed not only in the coupon booth but also near the entrance and the entrance door.

[0011] As a sixth invention, based on any one of the first to fifth inventions, there is provided an unmanned safe deposit box system in which the guard center has an alarm receiving unit that receives alarms from an alarm issuing unit described below, and the back yard of the safe deposit box has an alarm issuing unit that issues an alarm to the first guard center during both a first time period and a second time period if a user does not exit the coupon booth within a specified time after entering the coupon booth.

[0012] Furthermore, as an eighth invention,

[0013] An operation method of an autophone communication unit, which is a computer that handles the communication function of an autophone handset for emergency contact, provided in a coupon booth of an unmanned safe deposit box that divides time periods into a first guard center and a second guard center and responds to emergency contacts.

[0014] information indicating the primary time period during which the primary guard center should respond to emergency communications;

[0015] a time zone holding step for holding information indicating a second time zone in which the second guard center should respond to emergency contacts;

[0016] Identification information of the first guard center's autophone base unit;

[0017] an autophone base unit identification information holding step for holding identification information of the autophone base unit of the second guard center;

[0018] a call command determination step for determining whether or not a call command has been issued from an autophone handset of the coupon booth;

[0019] a time acquiring step of acquiring the time when the call command was issued if the call command determining step determines that the call command was issued;

[0020] a time zone determination step of determining whether the time acquired in the time acquisition step is in the first time zone or the second time zone;

[0021] a call processing step of processing a call to the autophone base unit of the guard center that corresponds to the time period determined in the time period determination step based on the identification information of the autophone base unit;

[0022] The present invention provides a method for operating an Autophone communication unit in a computer having the same.

[0023] As a ninth invention, there is provided an operating method of an autophone communication unit based on the eighth invention, further comprising a time zone setting step for storing information indicating a first time zone and information indicating a second time zone in a time zone storage step. Furthermore, as a tenth invention, based on the eighth and ninth inventions, there is provided an unmanned safe deposit box identification information storage step for storing unmanned safe deposit box identification information which is identification information of the unmanned safe deposit box,

[0024] The method for operating the Autophone communication unit includes an unattended safe deposit box identification information processing substep, in which the call processing step executes call processing including the stored unattended safe deposit box identification information in a communication packet.

[0025] Furthermore, as an eleventh invention, there is provided a method for operating an autophone communication unit, which is a computer that performs the communication function of the autophone handset for emergency contact, which is provided in a coupon booth of an unmanned safe deposit box that responds to emergency contact by dividing the time period between a first guard center and a second guard center, an entrance that is an intermediate room leading to the coupon booth, and near the entrance door between the outside and the entrance,

[0026] Each of the autophones holds autophone handset identification information that indicates whether it is an autophone handset at a coupon booth, an autophone handset at the entrance, or an autophone handset at the entrance entrance door,

[0027] information indicating the primary time period during which the primary guard center should respond to emergency communications;

[0028] a time zone holding step for holding information indicating a second time zone in which the second guard center should respond to emergency contacts;

[0029] Identification information of the first guard center's autophone base unit;

[0030] an autophone base unit identification information holding step for holding identification information of the autophone base unit of the second guard center;

[0031] a call command determination step for determining whether a call command has been issued from any of the autophone handset units;

[0032] a time acquiring step of acquiring the time when the call command was issued if the call command determining step determines that the call command was issued;

[0033] an autophone handset identification information acquisition step of acquiring autophone handset identification information of the autophone handset that output the call command when the call command determination step determines that a call command has been issued;

[0034] a time zone determination step of determining whether the time acquired in the time acquisition step is in the first time zone or the second time zone;

[0035] a call processing step of calling the autophone master unit of the guard center that corresponds to the time period determined in the time period determination step using a communication packet including the autophone slave unit identification information based on the identification information of the autophone master unit;

[0036] The present invention provides a method for operating an Autophone communication unit in a computer having the same. Furthermore, based on the eleventh invention, the method further comprises an unmanned safe deposit box identification information storage step for storing unmanned safe deposit box identification information, which is identification information of the unmanned safe deposit box;

[0037] The method for operating the Autophone communication unit includes an unattended safe deposit box identification information processing substep, in which the call processing step executes call processing including the stored unattended safe deposit box identification information in a communication packet. Next, as a thirteenth invention, there is provided an operating program for an autophone communication unit, which is a computer that performs the communication function of an autophone handset for contacting in an emergency, provided in a coupon booth of an unmanned safe deposit box that divides time periods into a first guard center and a second guard center and responds to contacts in an emergency.

[0038] a time zone holding step for holding information indicating a first time zone during which the first guard center should respond to emergency contacts and information indicating a second time zone during which the second guard center should respond to emergency contacts;

[0039] an autophone base unit identification information holding step for holding identification information of the autophone base unit of the first guard center and identification information of the autophone base unit of the second guard center;

[0040] a call command determination step for determining whether or not a call command has been issued from an autophone handset of the coupon booth;

[0041] a time acquiring step of acquiring the time when the call command was issued if the call command determining step determines that the call command was issued;

[0042] a time zone determination step of determining whether the time acquired in the time acquisition step is in the first time zone or the second time zone;

[0043] a call processing step of processing a call to the autophone base unit of the guard center that corresponds to the time period determined in the time period determination step based on the identification information of the autophone base unit;

[0044] The present invention provides a program recorded in a readable and executable manner in an Autophone communication unit, which is a computer having the above functions. Furthermore, as a fourteenth invention, based on the thirteenth invention, there is provided a program recorded in a readable and executable manner in an autophone communication unit, which further has a time zone setting step for storing information indicating a first time zone and information indicating a second time zone in a time zone storage step. The fifteenth program is based on the thirteenth and fourteenth inventions:

[0045] an unmanned safe deposit box identification information holding step for holding unmanned safe deposit box identification information which is identification information of the unmanned safe deposit box;

[0046] A program is provided that is readably and executablely recorded on the autophone communication unit described in claim 13 or claim 14, and that has an unmanned safe deposit box identification information processing substep that executes call processing including the unmanned safe deposit box identification information stored in the call processing step in a communication packet. Furthermore, as a sixteenth invention,

[0047] A method for operating an autophone communication unit, which is a computer that handles the communication functions of the autophone handset for emergency contact, which is provided in a coupon booth of an unmanned safe deposit box that divides time periods into a first guard center and a second guard center and responds to emergency contact, an entrance that is an intermediate room leading to the coupon booth, and near the entrance door between the outside and the entrance.

[0048] Each of the autophones holds autophone handset identification information that indicates whether it is an autophone handset at a coupon booth, an autophone handset at the entrance, or an autophone handset at the entrance entrance door,

[0049] information indicating the primary time period during which the primary guard center should respond to emergency communications;

[0050] a time zone holding step for holding information indicating a second time zone in which the second guard center should respond to emergency contacts;

[0051] Identification information of the first guard center's autophone base unit;

[0052] an autophone base unit identification information holding step for holding identification information of the autophone base unit of the second guard center;

[0053] a call command determination step for determining whether a call command has been issued from any of the autophone handset units;

[0054] a time acquiring step of acquiring the time when the call command was issued if the call command determining step determines that the call command was issued;

[0055] an autophone handset identification information acquisition step of acquiring autophone handset identification information of the autophone handset that output the call command when the call command determination step determines that a call command has been issued;

[0056] a time zone determination step of determining whether the time acquired in the time acquisition step is in the first time zone or the second time zone;

[0057] a call processing step of calling the autophone master unit of the guard center that corresponds to the time period determined in the time period determination step using a communication packet including the autophone slave unit identification information based on the identification information of the autophone master unit;

[0058] The present invention provides a program recorded in a readable and executable manner in an Autophone communication unit, which is a computer having the above functions. Furthermore, as a seventeenth invention, based on the sixteenth invention, an unmanned safe deposit box identification information holding step for holding unmanned safe deposit box identification information which is identification information of the unmanned safe deposit box;

[0059] A program is provided that is readably and executablely recorded in the autophone communication unit and has an unmanned safe deposit box identification information processing substep that executes call processing including the unmanned safe deposit box identification information held in the call processing step in a communication packet. [Effects of the Invention]

[0060] The unmanned safe deposit box system of the present invention, configured as described above, does not require a resident to be stationed at the safe deposit box for safe deposit box operation, and even if an emergency response system is requested from an external agency in case of an emergency, the workload per agency can be reduced by selecting two or more external agencies for response, which results in a reduction in outsourced security costs. [Brief explanation of the drawings]

[0061] [Figure 1] Conceptual diagram showing the overall picture of the present invention [Figure 2] Overall configuration conceptual diagram of the unmanned safe deposit box of the present invention [Figure 3] FIG. 1 is a conceptual diagram of the backyard of a safe deposit box according to the first embodiment and a diagram showing the positional relationship with the coupon booth. [Figure 4] A conceptual diagram of the coupon booth of the safe deposit box of the present invention and a diagram showing its position relative to the entrance [Figure 5] Conceptual diagram of the first guard center of the first embodiment (work office for duty personnel) [Figure 6] Conceptual diagram of the second guard center of the first embodiment (work office for duty personnel) [Figure 7] A diagram showing the correlation between customer groups in the second and third embodiments [Figure 8] Conceptual diagram of the computer used in the present invention [Figure 9] Conceptual diagram of the first guard center of the sixth embodiment (work office for duty personnel) [Figure 10] Conceptual diagram of the back yard of the safe deposit box of the sixth embodiment [Figure 11] Image of the guard center of the present invention (office for duty personnel) [Figure 12] Image of the back yard and coupon booth of the safe deposit box of the present invention [Figure 13] Image of the coupon booth at the safe deposit box of the present invention [Figure 14] Processing flow of the autophone communication unit of the present invention [Figure 15] A process flow of the autophone communication unit including a step of recording time zone information in the autophone communication unit. [Figure 16] The autophone communication unit includes the identification information of the unmanned safe deposit box in the call communication packet and makes a call. [Figure 17] The flow of processing by the Autophone communication unit that makes calls using communication packets containing the identification information of the Autophone handset when the Autophone handset is placed inside the entrance and near the entrance door. [Figure 18] The process flow of the autophone communication unit in which the autophone communication unit includes the identification information of the unmanned safe deposit box in the call communication packet and makes a call (the identification information of the autophone handset may also be included in the communication packet). DETAILED DESCRIPTION OF THE INVENTION

[0062] The following describes a mode for carrying out the invention.

[0063] <Prerequisites for the explanation of all embodiments>

[0064] <Fulfillment of the Laws of Nature in All Embodiments of the Present Invention>

[0065] The present invention comprises a safe deposit box and a safe deposit box guard center. The safe deposit box is comprised of an entrance, a coupon booth, and a back yard, where an automatic transport system for the safe deposit box and communication-related equipment are located. The guard center is also primarily comprised of communication equipment, and the electronic devices, automatic transport devices, and communication equipment provided in the safe deposit box are comprised of computers, electronic components, and software. The safe deposit box and guard center are connected by communication using a network. Other components that use computers include the card reader, PIN input unit, and safe deposit box opener / closer, and various sensors, cameras, and card readers (electronic cards are preferred) are also used in the present invention. The alarm issuing unit also uses a computer.

[0066] Portions of the present invention that may utilize computers and software include, but are not limited to, the protective box stock section, protective box transport section, camera image transmission section for transmitting surveillance camera images, and autophone communication section in the back yard of a safe deposit box; the booth entrance / exit door, protective box opening / closing section, card authentication section, PIN input section, surveillance camera, and autophone handset in a coupon booth; and the entrance entrance / exit door at the entrance. Also, at the first guard center, the first autophone base unit, surveillance camera image receiving unit, and surveillance camera image display unit are, but are not limited to, the second autophone base unit at the second guard center.

[0067] The computer configuration can be, for example, as shown in Figure 8. It consists of a CPU, non-volatile memory, main memory, a graphics card, an I / O controller, USB, IEEE, etc., which are provided on the motherboard, etc. It also consists of interfaces such as LAN, BIOS, PCI slots, a real-time clock, etc., buses that interconnect these, and chipsets (north bridge, south bridge) that connect the buses.

[0068] A "chipset" is a set of large-scale integrated circuits (LSI) mounted on a computer's motherboard that integrates a communication function, or bridge function, between the CPU's external bus and the standard bus that connects memory and peripheral devices. Two chipset configurations are used, or one chipset configuration. The northbridge is located on the side closest to the CPU and main memory, and the southbridge is located on the side farther away, which interfaces with relatively slow external I / O.

[0069] The northbridge includes a CPU interface, memory controller, and graphics interface. As integration advances, most of the functions of a traditional northbridge can be handled by the CPU. The northbridge connects to the main memory slot via a memory bus, and to the graphics card slot via a high-speed graphics bus (AGP, PCI Express).

[0070] The southbridge connects to the PCI interface (PCI slots) via the PCI bus, and is responsible for I / O functions such as the ATA (SATA) interface, USB interface, and Ethernet interface, as well as sound functions. Since incorporating circuits to support PS / 2 ports, floppy disk drives, serial ports, parallel ports, and ISA buses, which do not require or are unable to operate at high speed, would hinder the speed of the chipset itself, it is acceptable to separate these from the southbridge chip and place them in a separate LSI called a super I / O chip.

[0071] A "bus" connects the CPU (MPU) to peripheral devices and various control units. Buses are also connected by the aforementioned chipset. The memory bus used to connect to main memory may instead use a channel structure for higher speeds. A serial bus or a parallel bus can be used. While a serial bus transfers data one bit at a time, a parallel bus transmits the original data itself or multiple bits extracted from the original data as a single block over multiple communication paths simultaneously. A dedicated clock signal line runs parallel to the data line to synchronize data demodulation on the receiving side. Buses are also used to connect the CPU's front-side bus (chipset) to external devices. Bus types include GPIB, IDE / (parallel) ATA, SCSI, and PCI. Due to limitations in speed, the data line can be a serial bus in PCI Express, an improved version of PCI, and Serial ATA, an improved version of Parallel ATA.

[0072] The "CPU" (MPU) sequentially reads, interprets, and executes a sequence of instructions called a program stored in main memory, outputting information consisting of signals to the main memory. The CPU functions as the center of calculations within a computer. The CPU is composed of the CPU core, which is the center of calculations, and its peripheral parts, including registers, cache memory, an internal bus connecting the cache memory to the CPU core, a DMA controller, a timer, and an interface with the bus connecting to the north bridge. Note that a single CPU (chip) may have multiple CPU cores.

[0073] An example of "non-volatile memory" (HDD) is a hard disk drive. Its basic structure consists of a magnetic disk, a magnetic head, and an arm on which the magnetic head is mounted. The external interface can be SATA (previously ATA). A high-performance controller, such as SCSI, is used to support communication between hard disk drives. For example, when copying a file to another hard disk drive, the controller can read the sectors, transfer them to the other hard disk drive, and write them. This does not access the host CPU's memory, so there is no increase in the CPU load.

[0074] As for non-volatile memory, an SSD made up of NAND flash may be used together with an HDD or may be used to replace an HDD.

[0075] Main memory consists of volatile memory, the most common of which is DRAM (dynamic RAM).

[0076] The BIOS is used to load the operating system into main memory when the computer starts up, and to make applications executable. As mentioned above, it is connected to the south bridge, but it can also be connected to the north bridge.

[0077] I / O controllers are used to connect to external devices. The USB connector is one example. The IEEE1394 connector is the most common communication standard interface. The PCI slot is an interface for connecting functional circuits to a computer.

[0078] An operating system (OS) is the basic software that runs a computer. It provides an interface for users and application programs, and efficiently manages hardware and other functional parts and resources.

[0079] A device driver is a program for controlling the hardware of various devices attached to a computer via the operating system, making them available to users and applications. Note that the configuration for using a computer in the present invention described above may be provided as a control unit that is partly or entirely configured in common with the computer.

[0080] <Terminology used in the present invention>

[0081] "Identification information" refers to symbols, letters, codes, etc. used to identify something. However, there are cases where the identification information itself is the information being identified. For example, the identification information that identifies character string record A may be character string record A itself. Therefore, customer identification information may be simply symbols, letters, codes, or may simultaneously be the name, trade name, company name, address, or contact information of the customer identified by those symbols, letters, codes, etc.

[0082] The term "association" is used herein to mean not only a case where two or more pieces of information are directly associated, but also a case where two or more pieces of information are indirectly associated via one or more other pieces of information. Indirect association is not necessarily limited to association within one device (a device with a single housing), but also includes association across multiple devices.

[0083] <Embodiment 1 mainly relates to claims 1, 7 to 10, and 13 to 15>

[0084] Hereinafter, an embodiment of the present invention will be described with reference to the drawings. <Outline of Embodiment 1>

[0085] This embodiment relates to a system that enables unmanned safe deposit boxes with no permanent staff to be monitored by multiple guard centers, which in principle belong to different companies, in rotation. The emergency notification system is configured to enable the monitoring work to be outsourced to multiple different companies, so the monitoring work is not completely dependent on a single company, and the outsourcee of the monitoring work can be switched relatively flexibly. Therefore, even if the contract with one of the outsourced companies terminates, the risk of a gap in the unmanned safe deposit box business can be reduced, ensuring the stability of the business.

[0086] <Functional Configuration of Embodiment 1>

[0087] Figure 1 is a conceptual diagram showing the outline of this embodiment. As shown in this diagram, the unmanned safe deposit box system of this embodiment consists of an unmanned safe deposit box with no resident staff and multiple (two or more) guard centers that respond to emergencies when an unmanned safe deposit box encounters an emergency and provide guidance to users when they are unsure about how to operate the safe deposit box. In other words, there are a first guard center and a second guard center, and the existence of a third guard center, fourth guard center, or other guard centers is not precluded. As shown in the diagram, the autophone (emergency contact means) communication unit of the safe deposit box is configured so that each of the multiple guard centers has different operating hours.

[0088] <Embodiment 1: Safe deposit box>

[0089] FIG. 12 is an illustration of a safe deposit box's backyard (protective box storage area) and a coupon booth. A safe deposit box allows users to deposit and safely store valuables, and allows users to retrieve and return valuables when needed. The safe deposit box of this embodiment is an unmanned safe deposit box with no permanent resident, and is generally available for deposit and retrieval 24 hours a day, 365 days a year. However, this is not necessarily limited to this. As shown in FIG. 2, an unmanned safe deposit box is broadly composed of three parts: a backyard, a coupon booth, and an entrance. These parts are described below. While FIG. 12 shows the coupon booth and backyard separated by a single wall, this is not necessarily limited to this. Various configurations are possible, such as a portion of the backyard extending into the coupon booth. The names "backyard," "coupon booth," and "entrance" are functional, not structural, designations.

[0090] <Embodiment 1: Safe deposit box backyard>

[0091] As shown in Figure 3, the "backyard" consists of a protective box stocking unit for stocking protective boxes for storing valuables, a protective box transport unit for automatically transporting protective boxes stored in the coupon booths where users can access their valuables, a camera image transmitting unit for transmitting images from a security camera capturing the state of the coupon booth to the guard center, and an autophone communication unit for handling autophone communications so that coupon booth users can contact staff at the guard center. It is preferable that the backyard be equipped with a lockable door in case of malfunction of the internal equipment. Each of these is explained below.

[0092] <Embodiment 1: Safe deposit box backyard protective box stock section>

[0093] The "protective box stock unit" is a rack that can store protective boxes in a freely accessible manner. In the unmanned safe deposit box of this embodiment, the protective box storage space does not include a protective box storage room where people enter and exit to take in and out protective boxes. The protective boxes are stored in a rack, transported by a protective box transport unit to the coupon booth used by the user, and returned to the rack from the coupon booth after use. This allows the unmanned safe deposit box to be constructed in a smaller space than conventional safe deposit boxes equipped with a protective box storage room, and eliminates the need for guiding expatriate employees to enter the safe. The protective box stock unit is configured, for example, to be accessible by a protective box transport robot of the protective box transport unit. The protective box transport robot accesses a designated rack position based on rack identification information specified by the coupon booth, grabs a protective box stored there, and delivers the protective box to the protective box elevator in the coupon booth. The protective box stock unit may be configured to store protective boxes stacked toward the back or toward the bottom in a rack position accessible by the protective box transport robot. In other words, the protective box stock unit may be configured to reduce the area of ​​the access path for the protective box transport robot. In this case, the rack is configured to push out protective boxes from the back in a tokoroten-style manner, and a retreat rack may be provided to temporarily retreat the pushed-out protective boxes until the desired protective box is grasped by the protective box transport robot.

[0094] <Embodiment 1: Safe deposit box backyard protective box transport section>

[0095] The "protective box transport unit" is configured to deliver protective boxes stored in the protective box stock unit to the protective box opening / closing unit of the coupon booth. As described above, the protective box transport unit has a protective box transport robot that accesses a predetermined position on the rack of the protective box stock unit, grabs a predetermined protective box, moves it within the back yard, and delivers the protective box to the elevator of the protective box opening / closing unit of the coupon booth. When a customer returns a protective box at the coupon booth, the robot picks up the protective box that has come down in the elevator, moves within the backyard to a predetermined rack position, and hands over the protective box to the rack. The protective box transport robot of the protective box transport unit may move on rails, and the rails are preferably arranged in the horizontal direction and in the vertical direction so that it can move to any rack position. The protective box transport robot is electrically powered and configured to be able to charge the storage battery loaded on it at a predetermined waiting location. In addition, the robot is equipped with a communication function that can receive identification information of the protective box or rack read by the card reader in the coupon booth at the predetermined waiting location. In addition, the robot is equipped with a communication function that can receive a protective box return signal at the position where the protective box is handed over to the elevator in the coupon booth.

[0096] <Embodiment 1: Safe deposit box backyard camera image transmission unit>

[0097] The "camera video transmission unit" has the function of transmitting at least video from the surveillance cameras installed in the coupon booths to the guard center. It is preferable that the surveillance cameras operate 24 hours a day, and therefore, transmission is also preferable 24 hours a day. Streaming video is preferable. The camera video transmission unit maintains the network address of the destination to which the camera video is sent and transmits the video to that network address. It is preferable to transmit to the primary guard center among multiple guard centers. Since guard centers generally receive video from multiple monitoring locations, personnel do not continuously view video from a single location. In other words, video plays a supplementary role and is generally recorded and stored. When an accident occurs, the recording is played back and used to analyze the details of the accident. Therefore, it is sufficient for the surveillance camera video to be transmitted to any one guard center. If surveillance camera video were recorded separately at multiple guard centers, it may be necessary to connect the recorded video when investigating an accident, which would be cumbersome. Furthermore, constantly transmitting and recording video to multiple guard centers simultaneously would be undesirable because it would make it unclear who was responsible. Therefore, the camera images are configured to be transmitted to a main guard center, for example, one guard center.

[0098] <Embodiment 1: Safe deposit box backyard autophone communication unit>

[0099] The "autophone communication unit" is used to enable direct communication between users using the coupon booth and the guard center staff on duty. An autophone is installed in the coupon booth and is configured to call the autophone base unit at the first guard center during a predetermined first time period and the base unit at the second guard center during a predetermined second time period. The autophone is configured to allow simple operations. A typical example is to call the other party simply by picking up the receiver, and the other party can then operate a switch or pick up the receiver to begin the conversation. However, the calling procedure from the autophone is not limited to this and can involve various procedures, such as pressing a button or touch panel. While the conversation can be voice-only, it is not limited to this and can also include video, such as a videophone, or text. The autophone may also be configured to allow for text-only conversations without audio for the deaf and hard-of-hearing.

[0100] <Embodiment 1: Safe deposit box coupon booth>

[0101] As shown in Figure 4, the "coupon booth" is a space where users can enter by scanning a card (recording the user's identification information) handed to them at the entrance with an outdoor card reader. It is the room where users deposit and retrieve items from a safe deposit box. A distinctive feature of the coupon booth is that it is a completely sealed room. This is particularly true for unmanned safe deposit boxes, meaning no staff are on-site, making rescue in the event of an emergency potentially dangerous. Figure 13 shows an image of the coupon booth. Users can enter through the booth's entrance door, which is unlocked using a card individually assigned to each user. Once the door is closed, it cannot, in principle, be opened from the outside (the only exception is when staff rushing to the scene in the coupon booth use an emergency unlocking card). There is also no way to communicate with users inside the booth from the adjacent entrance. The coupon booth is equipped with a surveillance camera for monitoring the room, a protective box opening / closing section for opening and closing the protective box brought in from the back yard, a card authorization section and PIN input section for calling the protective box, and the autophone handset mentioned above. Each of these will be explained below.

[0102] <Embodiment 1: Safe deposit box, coupon booth, booth entrance / exit door>

[0103] As shown in Figure 4, the "booth entrance door" is the door used to enter the coupon booth from the entrance. For example, it is configured so that the door can be unlocked and opened by reading a card on which unique identification information for each user is recorded using a card reader installed at the entrance. Also, once a user enters and closes the booth entrance door from the coupon booth side, it becomes impossible to open the booth entrance door from the entrance side. This is also true if another user reads a genuine card into the card reader. In other words, the booth entrance door is designed to prevent multiple users from staying in the coupon booth at the same time.

[0104] <Embodiment 1: Safe deposit box, coupon booth, surveillance camera>

[0105] The "surveillance camera" (Figure 4) is used for monitoring by the guard center staff on duty inside the coupon booth. The surveillance camera is installed in a location that can capture as much of the booth as possible, centered around the workbench where users work (where the protective box opening / closing section, PIN entry section, autophone handset, etc. are located). It is preferable to use a surveillance camera with a fisheye lens to ensure a wide field of view. However, the surveillance camera cannot capture the protective box opening / closing section or the PIN entry section. This is because it is undesirable for the card center staff to be able to see the contents of the protective box or the PIN. Furthermore, even the business operator cannot see the contents of the protective box. The captured video is immediately transmitted as streaming video to a guard center. It is preferable that the video be captured and transmitted continuously 24 hours a day. As mentioned above, the video is transmitted from the camera video transmission unit in the backroom of the safe deposit box (Figure 3).

[0106] Since this is important for security, if a malfunction occurs in the surveillance camera, it is preferable that an error code be issued and the camera image transmission unit notify the guard center of the malfunction. Furthermore, since open flames are preferably strictly prohibited inside the coupon booth, it is preferable that the surveillance camera be configured to be able to detect flames, and if a flame is detected, the camera image transmission unit is also preferably configured to notify the guard center of this fact. It is also possible to use a temperature sensor or flame sensor instead of using camera images. These automatic fire alarm devices also directly notify the guard center.

[0107] <Embodiment 1: Safe deposit box coupon booth card authentication unit>

[0108] The "card authentication unit" (Figure 4) is used to identify the safebox to be used by reading a card issued to each user that records identification information indicating the user's right to use the safebox and the safebox to be used. However, since the card can be lost or stolen, not only is the card authenticated, but a matching PIN, described below, is also a condition for using the safebox. When the identification information recorded on the card is read, the identification information storage unit searches to see if the information is the identification information assigned to the user with the right to use the safebox. If a matching identification information is found, the user is properly authenticated. If a matching identification information is found, the user will not be able to proceed with the subsequent steps. As there is a possibility of fraud, a message will be displayed on the built-in display or an audio announcement will be made to the user that a card with identification information that does not match the identification information that authorizes the user's right has been inserted.

[0109] If you have contracted for multiple safe deposit boxes, and the card used at the entrance door differs from the identification information used in the card authentication unit, the card will be returned from the card authentication unit. If the card authentication unit determines that the card has the correct identification information recorded on it, a message prompting the user to enter a PIN into a PIN input unit (described later) is displayed on the screen or an audio announcement is made. If the PIN is entered correctly, the identification information of the protective box identified based on the identification information read from the card is notified to the protective box transport unit in the backyard described above, and transport of the identified protective box from the protective box stock begins.

[0110] <Embodiment 1: Safe deposit box coupon booth PIN entry unit>

[0111] The "PIN input unit" (Figure 4) is used to input the PIN required to use the protective box when authentication has been performed by the card authentication unit. A screen prompting the user to input the PIN is displayed on a display (not shown) placed on the workbench, and the user is prompted to input the PIN using a keyboard (not shown) placed on the workbench. Note that instead of a keyboard, a keyboard may be displayed on a touch panel display for input. The PIN is stored in association with the identification information recorded on the card, and a determination is made as to whether the input PIN matches the stored PIN.

[0112] If the determination result indicates a match, protective box identification information that identifies the protective box based on the associated identification information is obtained and notified to a protective box transport unit in the backyard (Fig. 3). This process may be performed by a card authentication unit, a personal identification number input unit, or a separately provided protective box identification unit (not shown). The protective box transport unit in the backyard obtains rack identification information in which the identified protective box is stored, and a protective box transport robot accesses that rack in the protective box stock unit (Fig. 3) and transports the protective box.

[0113] <Embodiment 1: Safe deposit box coupon booth protective box opening / closing part>

[0114] The "protective box opening / closing unit" (Figure 4) is installed on the workbench, and the protective boxes transported by the protective box transport unit in the back yard appear in a state where they can be opened and closed freely. However, this does not prevent the protective boxes from being configured to be opened and closed using a key. For example, the protective box opening / closing unit of a coupon booth is equipped with an electric sliding shutter, and an elevator that moves the protective boxes transported by the protective box transport unit up and down to this electric sliding shutter. When it detects that a protective box has been placed on the waiting elevator, the elevator rises and the electric sliding shutter opens, allowing the protective box to be opened and closed. It is preferable that the protective box be fixed to the elevator platform so that users cannot pick it up from the elevator and move it to another location, as this would make the procedure for ending use of the protective box complicated.When users have finished using the protective box, they can press an end button or return button installed on the protective box opening and closing section, which will close the electric shutter and cause the elevator to descend.

[0115] However, it is preferable to configure the elevator so that it will not operate even if the end button is pressed when the protective box is open. Also, it is preferable to configure the elevator so that if the end button is pressed when the protective box is open, an automatic voice announcement is made to the user to close the lid of the protective box. In this way, it is preferable that the protective box is provided with an open / close detection sensor that detects the opening and closing of the lid, and it is preferable that the detection result is notified to the elevator mechanism of the protective box opening / closing unit.

[0116] <Embodiment 1: Safe deposit box, coupon booth, autophone handset>

[0117] As mentioned above, the "Autophone Handset" (Figure 4) is configured to connect directly to the guard center and allow a conversation with the person on duty. The Autophone Handset is configured to call a specific guard center among multiple guard centers, determined according to the time of day, simply by lifting the receiver. The Autophone Handset stores handset identification information, and this handset identification information is included in the call signal to the guard center. The handset identification information is configured to make it possible to identify which coupon booth in which safe deposit box the call is coming from. Therefore, the guard center that receives the call is configured to display information on the display of the person on duty indicating which coupon booth in which safe deposit box in which area the call is coming from. In addition, it is preferable that the identification information read from the card authentication unit is stored in association with the user's attribute information, and the user's attribute information can also be included in the call information. It does not have to be included.

[0118] In this case, the display can be configured to display the user's attribute information. User attribute information includes name, gender, age, and information about any physical disabilities. However, such display is not required. As mentioned above, communication between the Autophone handset and the Autophone base unit at the guard center is performed by the Autophone communication unit in the backyard (Figure 3). It is preferable that the Autophone handset has a self-diagnostic function, and in the event of a malfunction, notifies the Autophone base unit at the guard center or the guard center's fault notification device of the malfunction, regardless of whether a user is present. The guard center's fault diagnosis device may also be configured to periodically and automatically diagnose the Autophone handset's functions via the communication path.

[0119] <Embodiment 1: Safe deposit box entrance>

[0120] The "entrance" (Figure 4) is an intermediate room leading to the coupon booth and has a booth entrance / exit door and an entrance entrance / exit door. There is no limit to one coupon booth accessible from the entrance; there can be multiple. By reading the card given to the user, the booth entrance / exit door is unlocked and the door can be opened or closed, but the user is free to choose any coupon booth. The entrance entrance / exit door is used to enter and exit the entrance from the outside. The card is read by a card reader also installed outside, and if the correct identification information is recorded, the entrance entrance / exit door is unlocked and the user can enter the entrance from the outside.

[0121] <Embodiment 1: Overview common to all guard centers>

[0122] Figure 11 shows an image of the workroom for the guard center's on-duty staff. It is assumed that at least two "guard centers" will be set up, each operated by a different company. Each company has a different business model, and therefore different operating hours. The guard center can provide specialized staff support for initial response in the event of an earthquake or other disaster, quickly collect and share information on the safety of people staying at coupon booths or entrances and damage, and share this information with safe deposit box operators. It also provides an effective and practical emergency call function to secure recovery personnel in the event of a safe deposit box being damaged in a disaster. It also offers a service that manages video footage captured by surveillance cameras on the cloud, allowing safe deposit box operators to view the footage anytime, anywhere from their PCs or smartphones.

[0123] <Embodiment 1 Guard Center First Guard Center Overview>

[0124] As shown in Figure 5, the "First Guard Center" has a first autophone base unit for responding to calls from the autophone sub-units and talking to users using the autophone sub-units, a surveillance camera image receiving unit for receiving surveillance camera images from the camera image transmitting unit, and a surveillance camera image display unit for displaying the received surveillance camera images.

[0125] <Embodiment 1 Guard Center First Guard Center First Autophone Base Unit>

[0126] The "first autophone base unit" is used to respond to calls from the autophone handset and to talk with users using the autophone handset. Normally, the system is configured so that conversations can be initiated by lifting the receiver, but since there are multiple guards on duty at the guard center, it is possible that the sound may be difficult to hear due to the conversations of other guards. Therefore, the guards may wear headphones at all times, and can talk by pressing a corresponding button in response to a call. The button may also be a touch icon on a touch panel display on a desk.

[0127] In this case, it is preferable that information indicating the location of the coupon booth of the safe deposit box in which the Autophone handset making the call is located be displayed integrally with or associated with the icon (for example, displayed near the icon).Furthermore, when the first time period arrives, a display on the desk may be configured to indicate that the Autophone support time period for the specified safe deposit box is now available.

[0128] <Embodiment 1 Guard Center First Guard Center Surveillance Camera Video Receiving Unit>

[0129] The "surveillance camera video receiving unit" receives video transmitted from the safe deposit box's surveillance camera. While this is essentially video from a first time period and a second time period, the present invention is a system suited to 24-hour safe deposit box operations, so video is received 24 hours a day. The received video is preferably recorded in a recording device in association with the identification information of the safe deposit box and coupon booth, as well as the time of the video. Recorded video is preferably stored for approximately three months. Furthermore, when a call is made from the autophone, it is desirable to mark the call from the autophone and the time of the conversation on the video. This is because the mark can be used as an index to conveniently review the video later. The video may also be configured to allow notes to be added.

[0130] <Embodiment 1 Guard Center First Guard Center Surveillance Camera Video Display Unit>

[0131] The "surveillance camera video display unit" can display the surveillance camera video received by the surveillance camera video receiving unit. Because the guard center's on-duty officer may be responsible for hundreds of customer offices at the same time, it is not possible to display the security camera video from the safe deposit box on the display that serves as the surveillance camera video display unit. Therefore, the security camera video from multiple customer offices is periodically cycled through and displayed, or the video is displayed when a call is made via an autophone or other means. The surveillance camera video display unit of the present invention is also preferably configured to prioritize displaying the video of the call site when a call is made via an autophone.

[0132] Furthermore, when a call is made to the second guard center from the autophone, the surveillance camera image receiving unit may be configured to automatically or by the on-duty personnel to transfer the image to the second guard center. The image displayed by the surveillance camera image display unit may be configured to have adjustable display magnification and display position. In this case, adjustments may be made to focus on a portion of the wide-angle field of view, or to change the shooting direction if the surveillance camera's shooting direction is motor-driven and variable. These adjustments are preferably made by touch operation if the surveillance camera image display unit is a touch panel display.

[0133] <Embodiment 1 Guard Center Second Guard Center Overview>

[0134] As shown in Fig. 6, the "second guard center" includes a second autophone base unit for responding to calls from the autophone sub-units and talking to users who use the autophone sub-units. It may also include a second surveillance camera image receiving unit and a second surveillance camera image display unit for displaying surveillance camera images transferred from the first guard center.

[0135] <Embodiment 1 Guard Center Second Guard Center Second Autophone Base Unit>

[0136] The configuration of the second autophone base unit is the same as that of the first autophone base unit except that the first time zone is changed to the second time zone, so a description thereof will be omitted.

[0137] <Embodiment 1: Basic Processing Flow of the Autophone Communication Unit>

[0138] As shown in Figure 14, the processing flow of the Autophone communication unit is as follows: In other words, this is an operating method of the Autophone communication unit, which is a computer that handles the communication function of the Autophone slave for emergency contact provided in a coupon booth of an unmanned safe deposit box that handles emergency contact by dividing the time period into a first guard center and a second guard center, a time zone holding step 1401 for holding information indicating a first time zone in which a first guard center should respond to an emergency call and information indicating a second time zone in which a second guard center should respond to an emergency call;

[0139] an autophone base unit identification information holding step 1402 for holding identification information of the autophone base unit of the first guard center and identification information of the autophone base unit of the second guard center;

[0140] a call command determination step 1403 for determining whether or not there is a call command from the autophone handset of the coupon booth;

[0141] a time acquisition step 1404 for acquiring the time when the call command was issued if the call command determination step determines that a call command has been issued;

[0142] a time zone determination step 1405 for determining whether the time acquired in the time acquisition step is in the first time zone or the second time zone;

[0143] This is an operating method of the autophone communication unit, which is a computer, having call processing steps 1406a and 1406b that process a call to the autophone base unit of the guard center that should correspond to the time period determined in the time period determination step based on the identification information of the autophone base unit.

[0144] After the call starts, 1407a and 1407b maintain communication 1408a and 1408b so that the call can continue until the call ends 1409, and when the call ends, the devices wait 1403 until a call command is received from the coupon booth again.

[0145] <Embodiment 1: Processing flow of the autophone communication unit: Time zone recording processing>

[0146] Furthermore, as shown in FIG. 15, the above processing may be performed so as to include processing 1510 for recording information indicating the first time period and information indicating the second time period.

[0147] <Embodiment 1: Processing flow of the autophone communication unit: Notification of unmanned safe deposit box identification information>

[0148] As shown in Fig. 16, the autophone communication unit can be configured to notify the guard center of the identification information of the unmanned safe deposit box so that the guard center can recognize which safe deposit box the call is coming from. In this case, in addition to the above processing, the processing flow is configured to include an unmanned safe deposit box identification information holding step 1611 that holds the unmanned safe deposit box identification information, which is the identification information of the unmanned safe deposit box, and an unmanned safe deposit box identification information processing substep 1604b that executes call processing including the held unmanned safe deposit box identification information in a communication packet in the call processing step.

[0149] <Embodiment 1: Program for processing of the autophone communication unit>

[0150] The following programs can be considered as programs for carrying out the above processing.

[0151] An operation method of an autophone communication unit, which is a computer that handles the communication function of an autophone handset for emergency contact, provided in a coupon booth of an unmanned safe deposit box that divides time periods into a first guard center and a second guard center and responds to emergency contacts.

[0152] a time zone holding step for holding information indicating a first time zone during which the first guard center should respond to emergency contacts and information indicating a second time zone during which the second guard center should respond to emergency contacts;

[0153] an autophone base unit identification information holding step for holding identification information of the autophone base unit of the first guard center and identification information of the autophone base unit of the second guard center;

[0154] a call command determination step for determining whether or not there is a call command from the autophone handset of the coupon booth;

[0155] a time acquiring step of acquiring the time when the call command was issued if the call command determining step determines that the call command was issued;

[0156] a time zone determination step of determining whether the time acquired in the time acquisition step is in the first time zone or the second time zone;

[0157] a call processing step of processing a call to the autophone base unit of the guard center that corresponds to the time period determined in the time period determination step based on the identification information of the autophone base unit;

[0158] The program is recorded in a readable and executable manner on the Autophone communication unit, which is a computer having the above functions. Each step is composed of a subprogram for executing the respective step, and is stored in the non-volatile memory of the computer, and may be configured so that when the computer is running, the subprograms are called up into the main memory and executed in order.

[0159] Furthermore, the program may be recorded in a readable and executable manner on the autophone communication unit, which further includes a time zone setting step for storing information indicating the first time zone and information indicating the second time zone in the time zone storing step. (Note that each step may be composed of subprograms for executing the respective steps, stored in the non-volatile memory of the computer, and called up into the main memory and executed in order when the computer is running.)

[0160] Furthermore, the system has an unmanned safe deposit box identification information holding step for holding unmanned safe deposit box identification information which is identification information of the unmanned safe deposit box,

[0161] The call processing step may be a program readably and executablely recorded on the two autophone communication units, which has an unmanned safe deposit box identification information processing substep for executing a call process including the stored unmanned safe deposit box identification information in a communication packet. (Note that each step may be composed of subprograms for executing the respective steps, stored in the nonvolatile memory of the computer, and may be configured to be called into the main memory and executed in order when the computer is running.)

[0162] <Effects of the First Embodiment>

[0163] By adopting the above-described configuration in the first embodiment, it is possible to employ multiple external security agencies in the security system that responds to user autophone calls, and security measures can be dependent on multiple companies rather than a single company, which brings stability to the management of safe deposit boxes, allows for an optimal outsourcing system to be established according to the business hours of each security company, and also reduces the workload of the person in charge at a single company, which also has the effect of reducing outsourced security costs.

[0164] <Embodiment 2 mainly relates to claim 2>

[0165] <Outline of Embodiment 2>

[0166] The second embodiment is based on the first embodiment, and its features are that the first autophone base unit of the first guard center is networked so that it can communicate with the autophone handset of the first customer group,

[0167] The unmanned safe deposit box system according to claim 1 is configured via a network in which the second autophone master unit at the second guard center can also communicate with the autophone slave units of the second group of customers. This embodiment also constitutes a system comprising a first autophone master unit at the first guard center, a group of autophone slave units at the first guard center that are excluding the autophone slave unit of the unmanned safe deposit box in question, a second autophone master unit at the second guard center, a group of autophone slave units at the second guard center that are excluding the autophone slave unit of the unmanned safe deposit box in question, and the autophone slave unit of the unmanned safe deposit box in question.

[0168] <Effects of Embodiment 2>

[0169] By configuring it in this way, both the first and second guard centers will be able to sell not only the safe deposit boxes of the present invention, but also security and safety measures for other customers, thereby increasing the business efficiency of the companies operating the guard centers.

[0170] <Embodiment 3, mainly relating to claim 3>

[0171] <Outline of Embodiment 3>

[0172] The third embodiment is based on the second embodiment, and as shown in FIG. 7, the first autophone base unit of the first guard center is configured to be able to communicate with the autophone subunits of the first customer group through a network.

[0173] The second autophone master unit at the second guard center is networked to enable communication with the autophone slave units of the second customer group, and the unmanned safe-deposit box system is one in which the autophone slave units of the first customer group and the autophone slave units of the second customer group do not overlap, except for the autophone slave units of the safe-deposit box. This embodiment also constitutes a system comprising the first autophone master unit at the first guard center, a group of autophone slave units at the first guard center excluding the autophone slave unit of the unmanned safe-deposit box in question, the second autophone master unit at the second guard center, a group of autophone slave units at the second guard center excluding the autophone slave unit of the unmanned safe-deposit box in question, and the autophone slave unit of the unmanned safe-deposit box in question, and the system is one in which the autophone slave units of the first guard center excluding the autophone slave unit of the unmanned safe-deposit box in question do not overlap with the autophone slave units of the second guard center excluding the autophone slave unit of the unmanned safe-deposit box in question.

[0174] <Effects of Embodiment 3>

[0175] As such, the first and second guard centers are operated by different companies, and so although both guard centers share the same customer when it comes to the unmanned safe deposit boxes of the present invention, the areas that each guard center guards are different in other respects. As a result, as described in the effect of embodiment 1, security measures can be dependent on multiple companies rather than a single company, which brings stability to the management of the safe deposit boxes and allows for an optimal outsourcing system to be established according to the business hours of each security company.

[0176] <Embodiment 4 mainly relates to claim 4>

[0177] <Outline of Embodiment 4>

[0178] Embodiment 4 is based on any one of embodiments 1 to 3, and its characteristic feature is that the autophone communication unit in the back yard of the safe deposit box is an unmanned safe deposit box system that has a time zone setting means for setting the first time zone and / or second time zone.

[0179] <Embodiment 4: Time Zone Setting Means>

[0180] The "time period setting means" is a means provided in the autophone communication unit in the backroom of the safe deposit box, and can set the time periods during which the autophone can be directly used for multiple guard centers. For example, the first guard center can be open from 7:00 AM to midnight, and the second guard center can be open from midnight to 7:00 AM. Of course, there may be other time periods between the first and second time periods, and the time period setting means may be configured to set three or more time periods. The time period setting means may also have a scheduling function and be configured to automatically set different time periods on any desired basis, such as by day of the week, by week, by month, or by quarter. In this case, the time zone setting means may be configured to be set by the guard center via an autophone communication unit, a camera image transmission unit, etc. The time zone setting means may also be configured to output how the schedule is set to an external device. An example of an external device is the guard center. This communication can also be configured to be performed via the autophone communication unit and the camera image transmission unit. Of course, the communication in the above-mentioned time zone setting means may also be configured to be performed by providing an independent communication unit. The time zone setting means may also be implemented by rewriting the computer's program, with the time zone writing unit of the computer serving as the time zone setting means.

[0181] <Embodiment 4: Processing of the Autophone Communication Unit Including Time Setting Processing>

[0182] The process of the Autophone communication unit, including the time setting step, is as follows.

[0183] An operation method of an autophone communication unit, which is a computer that handles the communication function of an autophone handset for emergency contact, provided in a coupon booth of an unmanned safe deposit box that divides time periods into a first guard center and a second guard center and responds to emergency contacts. First, a time zone setting step for storing information indicating a first time zone and information indicating a second time zone in a time zone storing step;

[0184] a time zone holding step for holding information indicating a first time zone during which the first guard center should respond to emergency contacts and information indicating a second time zone during which the second guard center should respond to emergency contacts;

[0185] an autophone base unit identification information holding step for holding identification information of the autophone base unit of the first guard center and identification information of the autophone base unit of the second guard center;

[0186] a call command determination step for determining whether or not there is a call command from the autophone handset of the coupon booth;

[0187] a time acquiring step of acquiring the time when the call command was issued if the call command determining step determines that the call command was issued;

[0188] a time zone determination step of determining whether the time acquired in the time acquisition step is in the first time zone or the second time zone;

[0189] a call processing step of processing a call to the autophone base unit of the guard center that corresponds to the time period determined in the time period determination step based on the identification information of the autophone base unit;

[0190] This is a method of operating the autophone communication unit, which is a computer having the above functions. After starting and ending a call, the computer waits for another call command from the autophone.

[0191] <Effects of Embodiment 4>

[0192] According to this embodiment, when entrusting the security of a safe deposit box to each guard center, the entrustment time can be flexibly set and changed.

[0193] <Embodiment 5 mainly relates to claims 5, 16, and 17>

[0194] <Outline of Embodiment 5>

[0195] Embodiment 5 is based on any one of embodiments 1 to 4, and is an unmanned safe deposit box system in which surveillance cameras and autophone handsets are placed inside the entrance room and also near the entrance entry door outside the entrance room. <Prerequisites for the Fifth Embodiment>

[0196] The same applies to the surveillance camera and autophone handset of the fifth embodiment as described in the first embodiment, so a description thereof will be omitted.

[0197] <Embodiment 5: Surveillance cameras and autophones in the entrance room>

[0198] The entrance is a room located midway between multiple coupon booths, so if there are a large number of coupon booths, the entrance room area will be large and it will not be possible to capture the entire area with a single surveillance camera. In such cases, multiple cameras should be installed at the entrance. The best location for installation is near the top of the booth entrance / exit door. In addition, it is also best to install an autophone near the card reader at the booth entrance / exit door. The reason for using the autophone is mainly to anticipate problems with the card reader.

[0199] <Embodiment 5: Entrance door>

[0200] It is preferable to install a surveillance camera on the wall above the entrance door and an autophone near the card reader for the card used to enter the entrance (which records user identification information), as the use of the autophone is primarily due to anticipated problems with the card reader.

[0201] <Embodiment 5: Processing of Autophone Communication Unit: Notification of Autophone Handset Identification Information>

[0202] As shown in Figure 17, in this embodiment where autophones are installed not only at coupon booths but also at entrances and near entrance doors, when the autophone communication unit makes a call to the guard center, the communication packet can be configured to include autophone handset identification information. The processing flow in this case is as follows:

[0203] A method for operating an autophone communication unit, which is a computer that handles the communication functions of the autophone handset for emergency contact, which is provided in a coupon booth of an unmanned safe deposit box that divides time periods into a first guard center and a second guard center and responds to emergency contact, an entrance that is an intermediate room leading to the coupon booth, and near the entrance door between the outside and the entrance.

[0204] Each of the autophones holds autophone handset identification information that indicates whether it is an autophone handset at a coupon booth, an autophone handset at the entrance, or an autophone handset at the entrance entrance door,

[0205] a time zone holding step 1701 for holding information indicating a first time zone in which a first guard center should respond to an emergency call and information indicating a second time zone in which a second guard center should respond to an emergency call;

[0206] an autophone base unit identification information holding step 1702 for holding identification information of the autophone base unit of the first guard center and identification information of the autophone base unit of the second guard center;

[0207] a call command determination step 1703 for determining whether a call command has been received from any of the autophone handset units;

[0208] a time acquisition step 1704 for acquiring the time when the call command was issued if the call command determination step determines that a call command has been issued;

[0209] an autophone handset identification information acquisition step 1712 for acquiring autophone handset identification information of the autophone handset that issued the call command when the call command determination step determines that a call command has been issued;

[0210] a time zone determination step 1705 for determining whether the time acquired in the time acquisition step is in the first time zone or the second time zone;

[0211] This is an operating method of an autophone communication unit which is a computer having call processing steps 1706a and 1706b which process a call to an autophone base unit of a guard center which corresponds to the time period determined in the time period determination step using a communication packet including autophone handset identification information based on the identification information of the autophone base unit.

[0212] When a call is started 1707a, 1707b, the communication is maintained 1708a, 1708b, and when the call is ended 1709, the system waits 1703 until a call command is issued again from the coupon booth. <Embodiment 5: Processing of Autophone Communication Unit: Notification of Safe Deposit Box Identification Information> The Autophone communication unit may also be configured to call the security center by including the safe deposit box identification information alone or together with the Autophone handset identification information in the communication packet. Figure 18 shows the processing flow. Here, it is described that the safe deposit box identification information is included when calling the master unit, but it is also possible to include the Autophone handset identification information. A key feature of this method is that it includes an unmanned safe deposit box identification information storage step that stores unmanned safe deposit box identification information, which is the identification information of the unmanned safe deposit box, and an unmanned safe deposit box identification information processing substep that executes call processing that includes the stored unmanned safe deposit box identification information in the call processing step. Note that communication does not have to be packet communication; similar processing is also performed with analog communication. Information analysis is performed according to the analog communication protocol.

[0213] <Embodiment 5: Processing program of the autophone communication unit>

[0214] The above processing may be performed by reading the following program into the Autophone communication unit, which is made of silica sand ink.

[0215] A method for operating an autophone communication unit, which is a computer that handles the communication functions of the autophone handset for emergency contact, which is provided in a coupon booth of an unmanned safe deposit box that divides time periods into a first guard center and a second guard center and responds to emergency contact, an entrance that is an intermediate room leading to the coupon booth, and near the entrance door between the outside and the entrance.

[0216] Each of the autophones holds autophone handset identification information that indicates whether it is an autophone handset at a coupon booth, an autophone handset at the entrance, or an autophone handset at the entrance entrance door,

[0217] a time zone holding step for holding information indicating a first time zone during which the first guard center should respond to emergency contacts and information indicating a second time zone during which the second guard center should respond to emergency contacts;

[0218] an autophone base unit identification information holding step for holding identification information of the autophone base unit of the first guard center and identification information of the autophone base unit of the second guard center;

[0219] a call command determination step for determining whether a call command has been issued from any of the autophone handset units;

[0220] a time acquiring step of acquiring the time when the call command was issued if the call command determining step determines that the call command was issued;

[0221] an autophone handset identification information acquisition step of acquiring autophone handset identification information of the autophone handset that output the call command when the call command determination step determines that a call command has been issued;

[0222] a time zone determination step of determining whether the time acquired in the time acquisition step is in the first time zone or the second time zone;

[0223] a call processing step of calling the autophone master unit of the guard center that corresponds to the time period determined in the time period determination step using a communication packet including the autophone slave unit identification information based on the identification information of the autophone master unit;

[0224] The program is recorded in a readable and executable manner on the Autophone communication unit, which is a computer having the above functions. Each step is composed of a subprogram for executing the respective step, and is stored in the non-volatile memory of the computer, and may be configured so that when the computer is running, the subprograms are called up into the main memory and executed in order.

[0225] In addition to the above program, the program further includes an unmanned safe deposit box identification information storage step for storing unmanned safe deposit box identification information, which is identification information of the unmanned safe deposit box;

[0226] The call processing step may be a program readably and executablely recorded on an autophone communication unit having an unmanned safe deposit box identification information processing substep for executing a call process including the stored unmanned safe deposit box identification information in a communication packet. (Note that each step may be configured to be composed of subprograms for executing the respective steps, stored in a nonvolatile memory of the computer, and called into the main memory and executed in order when the computer is running.)

[0227] <Effects of Embodiment 5>

[0228] In this embodiment, surveillance cameras and autophones are installed not only at the coupon booth but also at the entrance and near the entrance door, so the autophone can be used when a user's card cannot be read properly. Another advantage is that if a user at the entrance senses an abnormality in the coupon booth, the autophone can be used to notify the user of the abnormality.

[0229] <Embodiment 6: Mainly relating to claim 6>

[0230] <Outline of Sixth Embodiment>

[0231] Embodiment 6 is an unmanned safe deposit box system based on any one of Embodiments 1 to 5, in which the guard center has an alarm receiving unit that receives alarms from the alarm issuing unit described below, and the back yard of the safe deposit box has an alarm issuing unit that issues an alarm to the first guard center in both the first and second time periods if the user does not exit the coupon booth within a specified time after entering the coupon booth.The major difference between a safe deposit box and a regular business office is that the coupon booth is a completely private room, and usually only one user stays there. It is anticipated that some users may have chronic illnesses, and if a sudden attack occurs, it will be impossible to know about this from outside the coupon booth. This is why this embodiment is necessary. A predetermined time of approximately 30 to 40 minutes is considered appropriate. In this embodiment, alerts are only sent to the first guard center, but it is also possible to configure the system to send alerts to the second guard center at separate times, similar to the case of an autophone receiving call.

[0232] <Embodiment 6: First Guard Center Alert Receiving Unit>

[0233] The "alert receiving unit" is installed in the first guard center, as shown in Figure 9. When the alert receiving unit receives an alert, it is preferable that the image from the surveillance camera of the coupon booth where the alert was issued is automatically displayed on the surveillance camera image display unit, and the location of the safe deposit box and the identification information of the coupon booth are displayed on the surveillance camera image display unit. In addition, it is preferable that the first autophone base unit is set to be able to make a direct call to the autophone handset of the coupon booth where the alert was issued, immediately upon receiving the alert. In other words, by picking up the receiver or pressing a button, the user of the coupon booth where the alert was issued can be immediately contacted. When an alert is issued, the guard center immediately processes information for dispatch to the waiting area of ​​the responding personnel and to the manager of the safe deposit box. This involves processing information such as the address of the emergency site, the manager's telephone number, and the transfer of surveillance camera footage. At the same time, the estimated time until dispatch to the site is calculated and transmitted to the manager, and it is preferable that the estimated time of dispatch be announced via an automated voice announcement at the coupon booth where the alert was issued.

[0234] <Embodiment 6: Safe deposit box alarm unit>

[0235] The "alarm issuing unit" is installed in the back yard of the safe deposit box, as shown in Figure 10. The alarm issuing unit is configured to issue an alarm when a user does not exit the coupon booth after a predetermined time has passed since the user entered it. Specifically, the unit has a timer that starts measuring time from the time the user swipes their card at the card reader on the booth entrance / exit door, and issues an alarm if the booth entrance / exit door is not opened after a predetermined time, for example, 30 minutes, has passed. However, the timer may start counting the time when the booth entrance / exit door is opened or closed after the card is read by the card reader. Alternatively, an image analysis of the video inside the coupon booth may be performed and an alarm may be set off based on the time the user has been inside the coupon booth. Also, as shown in Figure 10 and as mentioned in the alarm receiving unit of the first guard center, an audio announcement unit may be installed in the coupon booth of the safe deposit box.

[0236] <Effects of Embodiment 6>

[0237] If there is a possibility of an abnormal situation occurring in the coupon booth, which is a completely closed room, an alarm will be sent to the guard center, allowing for a response to any emergency.

Claims

1. A safe deposit box consisting of a backyard, coupon booth, and entrance, First Guard Center and The Second Guard Center, An unmanned safe deposit box system comprising: The safe deposit box is The backyard, Protective box stock section and a protective box transport unit; a camera image transmitting unit for transmitting surveillance camera images, which will be described later; an autophone communication unit configured to use an autophone described below to communicate for direct conversation between an external person stationed at the guard center and a user, and to make calls to an autophone base unit of a first guard center described below during a first time period and to make calls to a base unit of a second guard center described below during a second time period; The coupon booth is Booth entrance and exit doors, a protective box opening / closing unit for opening and closing a protective box conveyed from the protective box stock unit by the protective box conveying unit; a card authentication unit for authenticating the right of use by card; a PIN input unit for authenticating the right to use by a PIN; Surveillance cameras filming the interior of the room, an autophone handset for direct conversation with external personnel; The entrance is an entrance adjacent to the coupon booth and having an entrance door; configured to include The First Guard Center a first autophone base unit for responding to a call from the autophone handset and having a conversation with a user using the autophone handset; a surveillance camera image receiving unit that receives surveillance camera images from the camera image transmitting unit; a surveillance camera image display unit that displays the surveillance camera image that has been received; and The second guard center a second autophone base unit for responding to a call from the autophone handset and having a conversation with a user using the autophone handset; Unmanned safe deposit box system.

2. The first autophone base unit at the first guard center is networked so that it can communicate with the autophone subunits of the first customer group.

2. The unmanned safe deposit box system according to claim 1, wherein the second autophone master unit of the second guard center is networked so as to be able to communicate with the autophone slave units of the second customer group.

3. 3. The unmanned safe deposit box system according to claim 2, wherein the autophone sub-units of the first customer group and the second customer group do not overlap except for the autophone sub-units of the safe deposit boxes.

4. 2. The unmanned safe deposit box system according to claim 1, wherein the autophone communication unit in the backyard of the safe deposit box has a time zone setting means for setting a first time zone and / or a second time zone.

5. 3. The unmanned safe deposit box system according to claim 1, wherein the surveillance camera and the autophone handset are also installed inside the entrance room and near the entrance door outside the entrance room.

6. The guard center has an alarm receiving unit that receives alarms from an alarm issuing unit described later, 3. An unmanned safe deposit box system according to claim 1 or claim 2, wherein the back yard of the safe deposit box has an alarm issuing unit that issues an alarm to the first guard center during both the first and second time periods if the user does not exit the coupon booth within a predetermined time after entering the booth.

7. A safe deposit box in the safe deposit box system according to claim 1 or 2.

8. An operation method of an autophone communication unit, which is a computer that handles the communication function of an autophone handset for emergency contact, provided in a coupon booth of an unmanned safe deposit box that divides time periods into a first guard center and a second guard center and responds to emergency contacts. information indicating the primary time period during which the primary guard center should respond to emergency communications; a time zone holding step for holding information indicating a second time zone in which the second guard center should respond to emergency contacts; Identification information of the first guard center's autophone base unit; an autophone base unit identification information holding step for holding identification information of the autophone base unit of the second guard center; a call command determination step for determining whether or not there is a call command from the autophone handset of the coupon booth; a time acquiring step of acquiring the time when the call command was issued if the call command determining step determines that the call command was issued; a time zone determination step of determining whether the time acquired in the time acquisition step is in the first time zone or the second time zone; a call processing step of processing a call to the autophone base unit of the guard center that corresponds to the time period determined in the time period determination step based on the identification information of the autophone base unit; A method of operating an autophone communication unit that is a computer having the above-mentioned components.

9. 9. The method for operating the autophone communication unit according to claim 8, further comprising a time zone setting step for causing the time zone holding step to hold information indicating the first time zone and information indicating the second time zone.

10. an unmanned safe deposit box identification information holding step for holding unmanned safe deposit box identification information which is identification information of the unmanned safe deposit box; 10. A method for operating an autophone communication unit as claimed in claim 8 or claim 9, wherein the call processing step comprises an unmanned safe deposit box identification information processing substep of executing call processing including the stored unmanned safe deposit box identification information in a communication packet.

11. A method for operating an autophone communication unit, which is a computer that handles the communication functions of the autophone handset for emergency contact, which is provided in a coupon booth of an unmanned safe deposit box that divides time periods into a first guard center and a second guard center and responds to emergency contact, an entrance that is an intermediate room leading to the coupon booth, and near the entrance door between the outside and the entrance. Each of the autophones holds autophone handset identification information that indicates whether it is an autophone handset at a coupon booth, an autophone handset at the entrance, or an autophone handset at the entrance entrance door, information indicating the primary time period during which the primary guard center should respond to emergency communications; a time zone holding step for holding information indicating a second time zone in which the second guard center should respond to emergency contacts; Identification information of the first guard center's autophone base unit; an autophone base unit identification information holding step for holding identification information of the autophone base unit of the second guard center; a call command determination step for determining whether a call command has been issued from any of the autophone handset units; a time acquiring step of acquiring the time when the call command was issued if the call command determining step determines that the call command was issued; an autophone handset identification information acquisition step of acquiring autophone handset identification information of the autophone handset that output the call command when the call command determination step determines that a call command has been issued; a time zone determination step of determining whether the time acquired in the time acquisition step is in the first time zone or the second time zone; a call processing step of calling the autophone master unit of the guard center that corresponds to the time period determined in the time period determination step using a communication packet including the autophone slave unit identification information based on the identification information of the autophone master unit; A method of operating an autophone communication unit that is a computer having the above-mentioned components.

12. an unmanned safe deposit box identification information holding step for holding unmanned safe deposit box identification information which is identification information of the unmanned safe deposit box; 12. The method of claim 11, wherein the call processing step includes an unattended safe deposit box identification information processing substep of performing call processing that includes the stored unattended safe deposit box identification information in the communication packet.

13. An operating program for an autophone communication unit, which is a computer that handles the communication function of an autophone handset for emergency contact, provided in a coupon booth of an unmanned safe deposit box that divides time periods into a first guard center and a second guard center and responds to emergency contacts. information indicating the primary time period during which the primary guard center should respond to emergency communications; a time zone holding step for holding information indicating a second time zone in which the second guard center should respond to emergency contacts; Identification information of the first guard center's autophone base unit; an autophone base unit identification information holding step for holding identification information of the autophone base unit of the second guard center; a call command determination step for determining whether or not there is a call command from the autophone handset of the coupon booth; a time acquiring step of acquiring the time when the call command was issued if the call command determining step determines that the call command was issued; a time zone determination step of determining whether the time acquired in the time acquisition step is in the first time zone or the second time zone; a call processing step of processing a call to the autophone base unit of the guard center that corresponds to the time period determined in the time period determination step based on the identification information of the autophone base unit; A program recorded in a readable and executable manner in an Autophone communication unit, which is a computer having the program.

14. A program recorded in a readable and executable manner in the autophone communication unit of claim 13, further comprising a time zone setting step for storing information indicating the first time zone and information indicating the second time zone in the time zone storage step.

15. an unmanned safe deposit box identification information holding step for holding unmanned safe deposit box identification information which is identification information of the unmanned safe deposit box; A program recorded in a readable and executable manner in the autophone communication unit described in claim 13 or 14, which has an unmanned safe deposit box identification information processing substep that executes call processing including the unmanned safe deposit box identification information stored in the call processing step in a communication packet.

16. An operating program for an autophone communication unit, which is a computer that handles the communication functions of an autophone handset for emergency contact, which is provided in a coupon booth of an unmanned safe deposit box that divides time periods into a first guard center and a second guard center and responds to emergency contact, an entrance that is an intermediate room leading to the coupon booth, and near the entrance door between the outside and the entrance. Each of the autophones holds autophone handset identification information that indicates whether it is an autophone handset at a coupon booth, an autophone handset at the entrance, or an autophone handset at the entrance entrance door, information indicating the primary time period during which the primary guard center should respond to emergency communications; a time zone holding step for holding information indicating a second time zone in which the second guard center should respond to emergency contacts; Identification information of the first guard center's autophone base unit; an autophone base unit identification information holding step for holding identification information of the autophone base unit of the second guard center; a call command determination step for determining whether a call command has been issued from any of the autophone handset units; a time acquiring step of acquiring the time when the call command was issued if the call command determining step determines that the call command was issued; an autophone handset identification information acquisition step of acquiring autophone handset identification information of the autophone handset that output the call command when the call command determination step determines that a call command has been issued; a time zone determination step of determining whether the time acquired in the time acquisition step is in the first time zone or the second time zone; a call processing step of calling the autophone master unit of the guard center that corresponds to the time period determined in the time period determination step using a communication packet including the autophone slave unit identification information based on the identification information of the autophone master unit; A program recorded in a readable and executable manner in an Autophone communication unit, which is a computer having the program.

17. an unmanned safe deposit box identification information holding step for holding unmanned safe deposit box identification information which is identification information of the unmanned safe deposit box; A program recorded in a readable and executable manner on the autophone communication unit of claim 16, wherein the call processing step includes an unmanned safe deposit box identification information processing substep for executing call processing including the stored unmanned safe deposit box identification information in a communication packet.

Images