Information transmission program, information reception program, information transmission / reception program, and device and method therefor, and recording medium

Abstract

To provide an information transmission program that enables new information communication using an existing voice communication line.SOLUTION: An information transmission program of the present disclosure includes a transmission data acquisition procedure, a sound data conversion procedure, a code conversion procedure, and a converted data transmission procedure. The transmission data acquisition procedure acquires text data to be transmitted. The sound data conversion procedure converts, on the basis of voice conversion reference data, the text data into at least one kind of sound combination. The code conversion procedure converts, on the basis of sound code conversion reference data, the combination of sounds into an identification code. The converted data transmission procedure transmits the identification code via a voice communication line.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present disclosure relates to an information transmission program, an information reception program, an information transmission / reception program, and an apparatus, method, and recording medium therefor. [Background technology]

[0002] Interactive voice response (IVR) systems that automatically provide voice guidance to respond to customer inquiries while saving operator resources are known in call centers and the like. For example, Patent Document 1 describes an interactive voice response system that includes a storage unit that stores terminal information, an auxiliary server that, when receiving an incoming call from the terminal, determines whether a support app is being used on the terminal and, if it determines that the support app is available, outputs a support app activation signal, and an interactive voice response server that, when the support app activation signal is input, outputs a voice prompting the terminal to activate the support app. The auxiliary server outputs a voice instruction to the interactive voice response server when it receives a transition signal from the terminal indicating that a screen of the support app displayed on the terminal has transitioned, and the interactive voice response server, when it receives the voice instruction from the auxiliary server, outputs a voice corresponding to the screen after the transition to the terminal. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Application Laid-Open No. 2017-28346 Summary of the Invention [Problem to be solved by the invention]

[0004] In order to use the automated voice guidance system for allocation, it is necessary to wait for the voice call to finish while the voice guidance is connected, which takes time.

[0005] Therefore, an object of the present disclosure is to provide an information transmission program, an information reception program, an information transmission / reception program, and an apparatus, method, and recording medium for implementing the same that enable new information communication using existing voice communication lines. [Means for solving the problem]

[0006] In order to achieve the above object, the information transmission program of the present disclosure includes: The method includes a transmission data acquisition procedure, a sound data conversion procedure, and a converted data transmission procedure, The transmission data acquisition step acquires text data to be transmitted, the sound data conversion step converts the text data into at least one type of sound combination based on voice conversion reference data; the conversion data transmission step transmits the combination of sounds via a voice communication line; An information transmission program for causing a computer to execute each of the above procedures.

[0007] In order to achieve the above object, the information receiving program of the present disclosure includes: a transformed data receiving step and a transformed data decoding step; The converted data receiving step includes: receiving, via a voice communication line, a combination of sounds into which the text data has been converted based on the voice conversion reference data; the conversion data decoding step includes decoding the combination of sounds into the text data based on voice conversion reference data; An information receiving program for causing a computer to execute each of the above procedures.

[0008] The information transmission and reception program of the present disclosure is an information transmission and reception program including the information transmission program of the present disclosure and the information reception program of the present disclosure.

[0009] The information transmission device of the present disclosure includes: a transmission data acquisition unit, a sound data conversion unit, and a converted data transmission unit; the transmission data acquisition unit acquires text data to be transmitted; the sound data conversion unit converts the text data into at least one type of sound combination based on voice conversion reference data; The converted data transmitting unit transmits the combination of sounds via a voice communication line.

[0010] The information receiving device of the present disclosure includes: a converted data receiving unit and a converted data decoding unit; The converted data receiving unit receiving, via a voice communication line, a combination of sounds into which the text data has been converted based on the voice conversion reference data; The conversion data decoding unit decodes the sound combination into the text data based on the voice conversion reference data.

[0011] The information transmitting and receiving device of the present disclosure includes the information transmitting device of the present disclosure and the information receiving device of the present disclosure.

[0012] The information transmission method of the present disclosure includes: The method includes a transmission data acquisition step, a sound data conversion step, and a converted data transmission step, The transmission data acquisition step acquires text data to be transmitted, the sound data conversion step converts the text data into at least one type of sound combination based on voice conversion reference data; the converted data transmitting step transmits the combination of sounds via a voice communication line; Each of the steps is a computer-implemented method.

[0013] The information receiving method of the present disclosure includes: A method for receiving converted data, and a method for decoding converted data, The converted data receiving step includes: receiving, via a voice communication line, a combination of sounds into which the text data has been converted based on the voice conversion reference data; the conversion data decoding step decodes the sound combination into the text data based on voice conversion reference data; Each of the steps is a computer-implemented method.

[0014] The information transmission and reception method of the present disclosure includes the information transmission method of the present disclosure and the information reception method of the present disclosure. [Effects of the Invention]

[0015] According to the present disclosure, new information communication using existing voice communication lines becomes possible. [Brief explanation of the drawings]

[0016] [Figure 1] FIG. 1 is a block diagram showing an example of the configuration of an information transmitting / receiving device including an information transmitting device and an information receiving device of the present disclosure. [Figure 2] FIG. 2 is a block diagram illustrating an example of a hardware configuration of an information transmission device according to the present disclosure. [Figure 3] FIG. 3 is a block diagram illustrating an example of a hardware configuration of an information receiving device according to the present disclosure. [Figure 4] FIG. 4 is a flowchart showing an example of a procedure according to the information transmission program of the present disclosure. [Figure 5] FIG. 5 is a flowchart showing an example of a procedure according to the information receiving program of the present disclosure. DETAILED DESCRIPTION OF THE INVENTION

[0017] Hereinafter, embodiments of the present disclosure will be described with reference to the drawings. The present disclosure is not limited to the following embodiments. In the following drawings, identical parts are designated by the same reference numerals. Furthermore, the descriptions of the embodiments can be used interchangeably unless otherwise specified, and the configurations of the embodiments can be combined unless otherwise specified. In the present disclosure, each drawing may apply to one or more embodiments.

[0018] [Embodiment 1] <Information transmission program> The information transmission program disclosed herein is a program for causing a computer to execute a transmission data acquisition procedure, a sound data conversion procedure, a code conversion procedure, and a converted data transmission procedure. The information transmission program disclosed herein can also be said to be a program for causing a computer to function as the transmission data acquisition procedure, the sound data conversion procedure, the code conversion procedure, and the converted data transmission procedure. Furthermore, the information transmission program disclosed herein can also be said to be a program for causing a computer to execute, for example, each step of an information transmission method described below.

[0019] The transmission data acquisition step acquires text data to be transmitted, the sound data conversion step converts the text data into at least one type of sound combination based on voice conversion reference data; the code conversion step converts the combination of sounds into an identification code based on sound code conversion reference data; The converted data transmission procedure transmits the identification code via a voice communication line.

[0020] For example, the "procedure" in each of the steps can be replaced with "processing." The information transmission program of the present disclosure may be recorded on a computer-readable recording medium, for example. The recording medium is, for example, a non-transitory computer-readable storage medium. The recording medium is not particularly limited, and examples thereof include random access memory (RAM), read-only memory (ROM), hard disk (HD), flash memory (e.g., solid state drive (SSD), USB flash memory, SD / SDHC card, etc.), optical disk (e.g., CD-R / CD-RW, DVD-R / DVD-RW, BD-R / BD-RE, etc.), magneto-optical disk (MO), floppy disk (FD), etc. The information transmission program of the present disclosure (also referred to as a programming product or program product) may be, for example, distributed from an external computer. The "distribution" may be, for example, distribution via a communication network or a device connected via a wire. The information transmission program of the present disclosure may be installed and executed on a device to which it is distributed, or may be executed without being installed. An information processing device capable of executing the information transmission program of the present disclosure can be referred to as, for example, an information transmission device of the present disclosure. As will be described later, the information transmission device of the present disclosure can also be referred to as, for example, an information transmission terminal. The information transmission program of the present disclosure may be implemented, for example, as a function of a call application of a smartphone.

[0021] <Information Reception Program> The information reception program of the present disclosure is a program for causing a computer to execute a converted data reception procedure and a converted data decryption procedure. The information reception program of the present disclosure can also be said to be a program for causing a computer to function as the converted data reception procedure and the converted data decryption procedure. The information reception program of the present disclosure can also be said to be a program for causing a computer to execute, for example, each step of an information reception method described below. The information reception program of the present disclosure may also include, for example, an output procedure.

[0022] The converted data receiving step includes: via voice communication lines, The text data is converted into a combination of sounds based on the voice conversion reference data, and an identification code into which the combination of sounds is converted based on the sound code conversion reference data is received; The conversion data decoding step decodes the identification code into the text data based on the audio code conversion reference data and the voice conversion reference data. When the information reception program of the present disclosure includes the output step, the output step outputs the text data.

[0023] In each of the steps, for example, "step" can be read as "processing." The information reception program of the present disclosure may be recorded on, for example, a computer-readable recording medium. The recording medium is, for example, a non-transitory computer-readable storage medium. The recording medium is not particularly limited, and examples thereof include random access memory (RAM), read-only memory (ROM), hard disk (HD), flash memory (e.g., SSD (Solid State Drive), USB flash memory, SD / SDHC card, etc.), optical disk (e.g., CD-R / CD-RW, DVD-R / DVD-RW, BD-R / BD-RE, etc.), magneto-optical disk (MO), floppy disk (FD), etc. The information reception program of the present disclosure (e.g., also referred to as a programming product or program product) may be, for example, distributed from an external computer. The "distribution" may be, for example, distribution via a communication network or via a device connected via a wire. The information receiving program of the present disclosure may be installed and executed on a device to which it is distributed, or may be executed without being installed. An information processing device capable of executing the information receiving program of the present disclosure can be referred to as, for example, an information receiving device of the present disclosure. As will be described later, the information receiving device of the present disclosure can also be referred to as, for example, an information receiving terminal. The information receiving program of the present disclosure may be implemented, for example, as a function of a smartphone call application.

[0024] <Information sending and receiving program> The information transmission and reception program of the present disclosure includes, for example, the information transmission program of the present disclosure and the information receiving program of the present disclosure. The information transmission and reception program of the present disclosure is not particularly limited in terms and configuration other than including, for example, the information transmission program of the present disclosure and the information receiving program of the present disclosure. The information transmission and reception program of the present disclosure may be implemented, for example, as a function of a smartphone call application.

[0025] <Information transmitting / receiving device (information transmitting device (terminal), information receiving device (terminal))> Next, an example of an information transmission / reception device according to the present disclosure will be described with reference to Fig. 1. As shown in Fig. 1(A), the information transmission / reception device 100 according to the present disclosure includes an information transmission device 10 and an information reception device 20. Furthermore, the information transmission / reception device 100 according to the present disclosure can communicate with other information transmission / reception devices 100 via a communication network 30, for example. As shown in Fig. 1(B), the information transmission device 10 and the information reception device 20 may each be able to communicate via the communication network 30.

[0026] As shown in FIG. 1(B), information transmission device 10 (hereinafter also referred to as "this device 10") includes a transmission data acquisition unit 11, a sound data conversion unit 12, a code conversion unit 13, and a converted data transmission unit 14. Although not shown, this device 10 may also include, for example, an input unit, an output unit, a display unit, and / or a storage unit. The transmission data acquisition unit 11, the sound data conversion unit 12, and the converted data transmission unit 13 are each capable of executing, for example, a transmission data acquisition procedure, a sound data conversion procedure, and a converted data transmission procedure in the information transmission program of the present disclosure.

[0027] The device 10 may be, for example, a single device including the above-described units, or a device in which the units can be connected via a communication network 30. The device 10 can also be connected to an external device (described later) via the communication network 30. The communication network 30 is not particularly limited and may be a known network, for example, wired or wireless. Examples of the communication network include the Internet, the World Wide Web (WWW), a telephone line, a Local Area Network (LAN), a Storage Area Network (SAN), a Delay Tolerant Networking (DTN), a Low Power Wide Area Network (LPWA), and a Local 5G (L5G). Examples of wireless communication include Wi-Fi (registered trademark), Bluetooth (registered trademark), Local 5G, and LPWA. Examples of the wireless communication include direct communication between devices (Ad Hoc communication), infrastructure communication, and indirect communication via an access point. The device 10 may be incorporated into a server as a system. Furthermore, the present device 10 may be, for example, a personal computer (PC, for example, desktop or notebook type) on which the program of the present disclosure is installed, a smartphone, a tablet terminal, etc. The present device 10 may be in the form of cloud computing or edge computing, for example, in which at least one of the above-mentioned units is located on a server and the other units are located on a terminal.

[0028] 2 shows a block diagram of the hardware configuration of the device 10. The device 10 includes, for example, a central processing unit (CPU, GPU, etc.) 101, a memory 102, a bus 103, a storage device 104, an input device 105, an output device 106, and a communication device 107. The components of the device 10 are connected to each other via the bus 103 and their respective interfaces (I / F).

[0029] The central processing unit 101 cooperates with other components via a controller (such as a system controller or an I / O controller) and is responsible for overall control of the device 10. In the device 10, the central processing unit 101 executes, for example, the program of the present disclosure (the task management program) and other programs, and also reads and writes various types of information. Specifically, for example, the central processing unit 101 functions as a transmission data acquisition unit 11, a sound data conversion unit 12, and a converted data transmission unit 13. The device 10 may include other calculation units such as a CPU, a GPU (Graphics Processing Unit), an APU (Accelerated Processing Unit), or a combination thereof as a calculation unit.

[0030] The bus 103 can also be connected to, for example, external devices. Examples of the external devices include the present device 10, the present device 20, an external storage device (such as an external database), a printer, an external input device, an external display device, and an external imaging device. The present device 10 can be connected to an external network (the communication line network) by, for example, a communication device 107 connected to the bus 103, and can also be connected to other devices via the external network.

[0031] The memory 102 may be, for example, a main memory (primary storage device). When the central processing unit 101 performs processing, the memory 102 reads various operating programs, such as the program of the present disclosure, stored in the storage device 104 (described later), and the central processing unit 101 receives data from the memory 102 and executes the programs. The main memory may be, for example, a RAM (random access memory). The memory 102 may also be, for example, a ROM (read only memory).

[0032] The storage device 104 is also referred to as an auxiliary storage device, for example, in contrast to the main memory (primary storage device). As described above, the storage device 104 stores an operating program including the program of the present disclosure. The storage device 104 may be, for example, a combination of a recording medium and a drive for reading and writing data from and to the recording medium. The recording medium is not particularly limited and may be, for example, an internal or external type, such as a hard disk (HD), CD-ROM, CD-R, CD-RW, MO, DVD, flash memory, or memory card. The storage device 104 may be, for example, a hard disk drive (HDD) or a solid state drive (SSD) in which the recording medium and drive are integrated. When the device 10 includes the storage unit, for example, the storage device 104 functions as the storage unit. The storage unit may store, for example, voice conversion reference data, etc., as described below.

[0033] In the present device 10, the memory 102 and the storage device 104 can also store various information such as log information, information acquired from an external database (not shown) or an external device, information generated by the present device 10, and information used when the present device 10 executes processing. In this case, the memory 102 and the storage device 104 may store, for example, the above-mentioned information on the user of the present device. Note that at least a portion of the information may be stored, for example, in an external server other than the memory 102 and the storage device 104, or may be stored in a distributed manner across multiple terminals using blockchain technology or the like.

[0034] The device 10 further includes, for example, an input device 105 and an output device 106. Examples of the input device 105 include pointing devices such as a touch panel, track pad, and mouse; a keyboard; imaging means such as a camera and scanner; card readers such as an IC card reader and a magnetic card reader; and audio input means such as a microphone. Examples of the output device 106 include display devices such as an LED display and a liquid crystal display; audio output devices such as a speaker; a printer; and the like. In this embodiment, the input device 105 and the output device 106 are configured separately, but the input device 105 and the output device 106 may also be configured as an integrated device, such as a touch panel display.

[0035] As shown in FIG. 1(B), information receiving device 20 (hereinafter also referred to as "this device 20") includes a converted data receiving unit 21 and a converted data decoding unit 22, and optionally includes an output unit 23. Although not shown, this device 20 may also include, for example, an input unit, an output unit, a display unit, and / or a storage unit. The converted data receiving unit 21, the converted data decoding unit 22, and the output unit 23 are capable of executing, for example, a converted data receiving procedure, a converted data decoding procedure, and an output procedure in the information receiving program disclosed herein, respectively.

[0036] 3 shows a block diagram of the hardware configuration of the device 20. The device 20 includes, for example, a central processing unit (CPU, GPU, etc.) 201, a memory 202, a bus 203, a storage device 204, an input device 205, an output device 206, and a communication device 207. The components of the device 20 are connected to each other via the bus 203 and their respective interfaces (I / F).

[0037] The central processing unit 201 cooperates with other components via a controller (such as a system controller or an I / O controller) and is responsible for overall control of the device 20. In the device 20, the central processing unit 201 executes, for example, the program of the present disclosure (the information transmission program) and other programs, and also reads and writes various types of information. Specifically, for example, the central processing unit 201 functions as a converted data receiving unit 21, a converted data decoding unit 22, and an output unit 23. The device 20 may include, as a computing device, other computing devices such as a CPU, a GPU (Graphics Processing Unit), an APU (Accelerated Processing Unit), or a combination of these.

[0038] The bus 203 can also be connected to, for example, an external device. Examples of the external device include the present device 20, the present device 20, an external storage device (external database, etc.), a printer, an external input device, an external display device, an external imaging device, etc. The present device 20 can be connected to an external network (the communication line network) by, for example, a communication device 207 connected to the bus 203, and can also be connected to other devices via the external network.

[0039] The memory 202 is, for example, a main memory (primary storage device). When the central processing unit 201 performs processing, the memory 202 reads various operating programs, such as the program of the present disclosure, stored in the storage device 204 (described later), and the central processing unit 201 receives data from the memory 202 and executes the programs. The main memory is, for example, a RAM (random access memory). The memory 202 may also be, for example, a ROM (read only memory).

[0040] The storage device 204 is also referred to as an auxiliary storage device, for example, in contrast to the main memory (primary storage device). As described above, the storage device 204 stores an operating program including the program of the present disclosure. The storage device 204 may be, for example, a combination of a recording medium and a drive for reading and writing data from and to the recording medium. The recording medium is not particularly limited and may be, for example, an internal or external type, such as a hard disk (HD), CD-ROM, CD-R, CD-RW, MO, DVD, flash memory, or memory card. The storage device 204 may be, for example, a hard disk drive (HDD) or a solid-state drive (SSD) in which the recording medium and drive are integrated. When the device 20 includes the storage unit, for example, the storage device 204 functions as the storage unit. The storage unit may store, for example, voice conversion reference data, etc., as described below.

[0041] In the present device 20, the memory 202 and the storage device 204 can also store various information such as log information, information acquired from an external database (not shown) or an external device, information generated by the present device 20, and information used when the present device 20 executes processing. In this case, the memory 202 and the storage device 204 may store, for example, the above-mentioned information on the user of the present device. Note that at least a portion of the information may be stored, for example, in an external server other than the memory 202 and the storage device 204, or may be stored in a distributed manner across multiple terminals using blockchain technology or the like.

[0042] The device 20 further includes, for example, an input device 205 and an output device 206. Examples of the input device 205 include pointing devices such as a touch panel, track pad, and mouse; a keyboard; imaging means such as a camera and scanner; card readers such as an IC card reader and a magnetic card reader; and audio input means such as a microphone. Examples of the output device 206 include display devices such as an LED display and a liquid crystal display; audio output devices such as a speaker; a printer; and the like. In this embodiment, the input device 205 and the output device 206 are configured separately, but the input device 205 and the output device 206 may also be configured as an integrated device, such as a touch panel display.

[0043] An example of processing by the information transmission program and information reception program of the present disclosure will be specifically described with reference to Figures 4 and 5. Figure 4 is a flowchart showing an example of each procedure of the information transmission program of the present disclosure. Figure 5 is a flowchart showing an example of each procedure of the information reception program of the present disclosure. In the following description, an example of two-way communication between two information transmission and reception devices on which an information transmission and reception program including the information transmission program and information reception program of the present disclosure is installed will be described, but the present disclosure is not limited to the following example in any way. The information transmission program and information reception program of the present disclosure can be used, for example, for both one-way communication (one-way communication) and two-way communication.

[0044] First, the transmission data acquisition unit 11 of the information transmitting device 10 included in the information transmitting / receiving device 100 that transmits information acquires text data to be transmitted (S11, transmission data acquisition procedure). The transmission data acquisition unit 11 may acquire text data inputted by the input device 105 (e.g., keyboard, touch panel, etc.) of the device 10, or may acquire text data stored in the storage unit.

[0045] The sound data conversion unit 12 converts the text data into at least one type of sound combination based on the sound conversion reference data (S12, sound data conversion procedure). The sound conversion reference data is, for example, information that defines the type of characters included in the text data and the corresponding sound combination. The sound combination may be, for example, one type of sound, or two or more types of sounds. The sound combination may be defined, for example, for each type of character, by combining at least one selected from the group consisting of sound type (frequency), sound duration (the duration of the same sound), and silence duration. The sound conversion reference data may define, for example, a sound combination corresponding to a character and a sound combination that specifies a boundary between sound combinations. The sound is not particularly limited and may be, for example, a sound in the audible range or a sound in the inaudible range. The audible range sound is, for example, a range of sounds that can be heard by the human ear, such as sounds with frequencies from 20 Hz to 20,000 Hz. The inaudible sound is, for example, a range of sound that cannot be heard by the human ear, and includes sounds outside the audible range (sounds with frequencies below 20 Hz, sounds with frequencies above 20,000 Hz, etc.). If the sound is in the inaudible range, it becomes possible to perform both normal voice calls and communications using the information transmission and reception program of the present disclosure. The sound data conversion unit 12 can, for example, convert each character included in the text data into a combination of sounds defined in the sound conversion reference data.

[0046] The converted data transmitting unit 13 transmits the combination of sounds via a voice communication line (S13). The voice communication line can be, for example, a known communication line network used for voice communication (calls), and may be a voice communication line of a mobile phone. The converted data transmitting unit 13 can transmit the combination of sounds using, for example, a known communication protocol for each voice communication line network used. Furthermore, the converted data transmitting unit 11 may transmit, for example, other voice data (voice data for calls) via the voice communication line together with the combination of sounds.

[0047] Next, the converted data receiving unit 21 of the information receiving device 20 included in the information transmitting / receiving device 100 on the information receiving side receives the combination of sounds into which the text data has been converted based on the voice conversion reference data via a voice communication line (S21, converted data receiving procedure). The voice communication line is, for example, as described above. In addition, the converted data receiving unit 21 may, for example, acquire voice data (voice data for a call) transmitted via the voice communication line together with the combination of sounds.

[0048] The converted data decoding unit 22 decodes the sound combination into the text data based on the voice conversion reference data (S22, converted data decoding step). The voice conversion reference data is, for example, as described above. The converted data decoding unit 22 can decode the sound combination into text data by, for example, referring to the voice conversion reference data and converting the sound combination into a corresponding character.

[0049] If the information receiving device 20 includes an output unit 23, the output unit 23 outputs the text data (S23, output step). For example, if the output unit 23 has acquired voice data for the call, it may also output the voice data. In this case, the output unit 23 may output the voice data from a speaker, or may display text data based on the voice data on a display using a known transcription technique.

[0050] By repeatedly performing the above steps S11 to S13 and S21 to S23 between the information transmitting and receiving devices 100 of the present disclosure, two-way communication via an existing voice communication line becomes possible, for example.

[0051] The information transmission method of the present disclosure is, for example, a method implemented by replacing each "procedure" in the information transmission program of the present disclosure with a "process." Specifically, the information transmission method of the present disclosure includes a transmission data acquisition process, a sound data conversion process, and a converted data transmission process. The transmission data acquisition process acquires text data to be transmitted, the sound data conversion process converts the text data into at least one sound combination based on voice conversion reference data, and the converted data transmission process transmits the sound combination via a voice communication line. The information transmission method of the present disclosure can be implemented, for example, using the information transmission device 10 of the present disclosure shown in FIG. 1 or FIG. 2. Note that the information transmission method of the present disclosure is not limited to a method using the information transmission device 10, for example. The information transmission method of the present disclosure can be implemented by incorporating, for example, the descriptions of the information transmission program and information transmission device of the present disclosure.

[0052] The information receiving method of the present disclosure is, for example, a method implemented by replacing each "procedure" in the information receiving program of the present disclosure with a "step." Specifically, the information receiving method of the present disclosure includes a converted data receiving step and a converted data decoding step, in which the converted data receiving step receives, via a voice communication line, a combination of sounds converted from text data based on voice conversion reference data, and the converted data decoding step decodes the combination of sounds into the text data based on the voice conversion reference data. The information receiving method of the present disclosure can be implemented, for example, using the information receiving device 20 of the present disclosure shown in FIG. 1 or FIG. 3. Note that the information receiving method of the present disclosure is not limited to a method using the information receiving device 20, for example. The information receiving method of the present disclosure can be implemented by incorporating, for example, the descriptions of the information receiving program and information receiving device of the present disclosure.

[0053] The information transmission and reception method of the present disclosure includes, for example, the information transmission method and information reception method of the present disclosure. The information transmission and reception method of the present disclosure is not particularly limited in configuration and conditions other than including, for example, the information transmission method and information reception method of the present disclosure. The information transmission and reception method of the present disclosure can incorporate, for example, the descriptions of the information transmission and reception program, information transmission and reception device, information transmission program, information transmission device, information reception program, and information reception device of the present disclosure.

[0054] According to the present disclosure, for example, it is possible to transmit text data of response content in an automated voice response as voice data and send it to a user's smartphone. This makes it possible to provide smooth guidance instead of automated voice response using voice guidance. Furthermore, according to the present disclosure, for example, it is possible to perform both voice calls and text transmission and reception on the same line, so that even people with hearing impairments can communicate via telephone lines.

[0055] Although the present disclosure has been described above with reference to the embodiments, the present disclosure is not limited to the above-described embodiments. Various modifications that can be understood by those skilled in the art can be made to the configuration and details of the present disclosure within the scope of the present disclosure. Furthermore, each embodiment can be combined with other embodiments as appropriate.

[0056] <Additional Notes> Some or all of the above embodiments can be described as, but not limited to, the following supplementary notes. (Appendix 1) The method includes a transmission data acquisition procedure, a sound data conversion procedure, and a converted data transmission procedure, The transmission data acquisition step acquires text data to be transmitted, the sound data conversion step converts the text data into at least one type of sound combination based on voice conversion reference data; the conversion data transmission step transmits the combination of sounds via a voice communication line; An information transmission program for causing a computer to execute each of the above procedures. (Appendix 2) 2. The information transmission program according to claim 1, wherein the sound is in an inaudible range. (Appendix 3) 3. The information transmission program according to claim 1, wherein the voice communication line is a voice call line for a mobile phone. (Appendix 4) a transformed data receiving step and a transformed data decoding step; The converted data receiving step includes: receiving, via a voice communication line, a combination of sounds into which the text data has been converted based on the voice conversion reference data; the conversion data decoding step includes decoding the combination of sounds into the text data based on voice conversion reference data; An information receiving program for causing a computer to execute each of the above procedures. (Appendix 5) 5. The information receiving program according to claim 4, wherein the sound is in an inaudible range. (Appendix 6) 6. The information receiving program according to claim 4 or 5, wherein the voice communication line is a voice communication line of a mobile phone. (Appendix 7) Including output procedures, 7. The information receiving program according to claim 4, wherein the output step outputs the text data. (Appendix 8) An information sending and receiving program including an information sending program according to any one of Supplements 1 to 3 and an information receiving program according to any one of Supplements 4 to 7. (Appendix 9) a transmission data acquisition unit, a sound data conversion unit, and a converted data transmission unit; the transmission data acquisition unit acquires text data to be transmitted; the sound data conversion unit converts the text data into at least one type of sound combination based on voice conversion reference data; the converted data transmitting unit transmits the combination of sounds via a voice communication line. Information transmission device. (Appendix 10) 10. The information transmission device according to claim 9, wherein the sound is in an inaudible range. (Appendix 11) 11. The information transmission device according to claim 9, wherein the voice communication line is a voice call line for a mobile phone. (Appendix 12) a converted data receiving unit and a converted data decoding unit; The converted data receiving unit receiving, via a voice communication line, a combination of sounds into which the text data has been converted based on the voice conversion reference data; the conversion data decoding unit decodes the sound combination into the text data based on the voice conversion reference data; Information receiving device. (Appendix 13) 13. The information receiving device according to claim 12, wherein the sound is in an inaudible range. (Appendix 14) 14. The information receiving device according to claim 12 or 13, wherein the voice communication line is a voice communication line for a mobile phone. (Appendix 15) an output section; 15. The information receiving device according to any one of appendices 12 to 14, wherein the output unit outputs the text data. (Appendix 16) An information transmitting and receiving device comprising: an information transmitting device according to any one of Supplementary Notes 9 to 11; and an information receiving device according to any one of Supplementary Notes 12 to 15. (Appendix 17) The method includes a transmission data acquisition step, a sound data conversion step, and a converted data transmission step, The transmission data acquisition step acquires text data to be transmitted, the sound data conversion step converts the text data into at least one type of sound combination based on voice conversion reference data; the converted data transmitting step transmits the combination of sounds via a voice communication line; An information transmission method in which each of the steps is executed by a computer. (Appendix 18) 18. The information transmission method according to claim 17, wherein the sound is in an inaudible range. (Appendix 19) 19. The information transmission method according to claim 17 or 18, wherein the voice communication line is a voice call line for a mobile phone. (Appendix 20) A method for receiving converted data, and a method for decoding converted data, The converted data receiving step includes: receiving, via a voice communication line, a combination of sounds into which the text data has been converted based on the voice conversion reference data; the conversion data decoding step decodes the sound combination into the text data based on voice conversion reference data; An information receiving method, wherein each of the steps is executed by a computer. (Appendix 21) 21. The information receiving method according to claim 20, wherein the sound is in an inaudible range. (Appendix 22) 22. The information receiving method according to claim 20 or 21, wherein the voice communication line is a voice communication line of a mobile phone. (Appendix 23) An output process is included. 23. The information receiving method according to any one of appendices 20 to 22, wherein the output step outputs the text data. (Appendix 24) An information transmission and reception method, including the information transmission method described in any one of Supplementary Notes 17 to 19 and the information reception method described in any one of Supplementary Notes 20 to 23. (Appendix 25) The method includes a transmission data acquisition procedure, a sound data conversion procedure, and a converted data transmission procedure, The transmission data acquisition step acquires text data to be transmitted, the sound data conversion step converts the text data into at least one type of sound combination based on voice conversion reference data; the conversion data transmission step transmits the combination of sounds via a voice communication line; A computer-readable recording medium on which an information transmission program for causing a computer to execute each of the above procedures is recorded. (Appendix 26) 26. The recording medium according to claim 25, wherein the sound is in an inaudible range. (Appendix 27) 27. The recording medium according to claim 25 or 26, wherein the voice communication line is a voice call line for a mobile phone. (Appendix 28) a transformed data receiving step and a transformed data decoding step; The converted data receiving step includes: receiving, via a voice communication line, a combination of sounds into which the text data has been converted based on the voice conversion reference data; the conversion data decoding step includes decoding the combination of sounds into the text data based on voice conversion reference data; A computer-readable recording medium on which an information receiving program for causing a computer to execute each of the above procedures is recorded. (Appendix 29) 29. The recording medium of claim 28, wherein the sound is in an inaudible range. (Appendix 30) 30. The recording medium according to claim 28 or 29, wherein the voice communication line is a voice communication line for a mobile phone. (Appendix 31) Including output procedures, 31. The recording medium according to any one of appendices 28 to 30, wherein the output step outputs the text data. (Appendix 32) A computer-readable recording medium having recorded thereon an information transmission and reception program, including an information transmission program according to any one of Supplementary Notes 1 to 3 and an information reception program according to any one of Supplementary Notes 4 to 7. [Industrial Applicability]

[0057] According to the present disclosure, for example, it is possible to transmit text data of an automated voice response as voice data and transmit the voice data to a user's smartphone. Therefore, the present disclosure can be suitably used in, for example, the communications field. [Explanation of symbols]

[0058] 100 Information transmitting and receiving device 10 Information transmission device 11 Transmission data acquisition unit 12 Sound data conversion unit 13 Code conversion section 14. Conversion data transmission unit 101 Central Processing Unit 102 memory 103 Bus 104 Storage device 105 Input Device 106 Output Device 107 Communication Devices 20 Information receiving device 21 Conversion data receiver 22 Transformation data decoding unit 23 Output section 201 Central Processing Unit 202 memory 203 Bus 204 Storage device 205 Input Device 206 Output Device 207 Communication Devices

Claims

1. The method includes a transmission data acquisition procedure, a sound data conversion procedure, and a converted data transmission procedure, The transmission data acquisition step acquires text data to be transmitted, the sound data conversion step converts the text data into at least one type of sound combination based on voice conversion reference data; the conversion data transmission step transmits the combination of sounds via a voice communication line; An information transmission program for causing a computer to execute each of the above procedures.

2. 2. The information transmission program according to claim 1, wherein the sound is in an inaudible range.

3. a transformed data receiving step and a transformed data decoding step; The converted data receiving step includes: receiving, via a voice communication line, a combination of sounds into which the text data has been converted based on the voice conversion reference data; the conversion data decoding step includes decoding the combination of sounds into the text data based on voice conversion reference data; An information receiving program for causing a computer to execute each of the above procedures.

4. 4. An information transmitting / receiving program comprising the information transmitting program according to claim 1 or 2 and the information receiving program according to claim 3.

5. a transmission data acquisition unit, a sound data conversion unit, and a converted data transmission unit; the transmission data acquisition unit acquires text data to be transmitted; the sound data conversion unit converts the text data into at least one type of sound combination based on voice conversion reference data; the converted data transmitting unit transmits the combination of sounds via a voice communication line. Information transmission device.

6. a converted data receiving unit and a converted data decoding unit; The converted data receiving unit receiving, via a voice communication line, a combination of sounds into which the text data has been converted based on the voice conversion reference data; the conversion data decoding unit decodes the combination of sounds into the text data based on the voice conversion reference data; Information receiving device.

7. 7. An information transmitting and receiving device comprising the information transmitting device according to claim 5 and the information receiving device according to claim 6.

8. The method includes a transmission data acquisition step, a sound data conversion step, and a converted data transmission step, The transmission data acquisition step acquires text data to be transmitted, the sound data conversion step converts the text data into at least one type of sound combination based on voice conversion reference data; the converted data transmitting step transmits the combination of sounds via a voice communication line; An information transmission method in which each of the steps is executed by a computer.

9. A method for receiving converted data, and a method for decoding converted data, The converted data receiving step includes: receiving, via a voice communication line, a combination of sounds into which the text data has been converted based on the voice conversion reference data; the conversion data decoding step decodes the sound combination into the text data based on voice conversion reference data; An information receiving method, wherein each of the steps is executed by a computer.

10. An information transmitting and receiving method, comprising the information transmitting method according to claim 8 and the information receiving method according to claim 9.

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