Order terminal, order acceptance method, and program

Abstract

To provide an order terminal that enhances customer convenience in article ordering operations.SOLUTION: An order terminal according to the present disclosure includes: acquisition means for acquiring data of an order form in a tabular format that displays a list of article names and order quantity input fields for multiple articles, with the article names arranged horizontally or vertically; display control means for displaying the order form based on order form data; acceptance means for accepting both the input of the order quantity for the articles entered into an input field of the order form and the input of article identification information for the articles to be displayed; and order transmission means for transmitting order information, including the article identification information of the articles for which the order quantity was entered and the entered order quantity, to an order management server. The display control means transitions the display to show a part of the order form that includes the input field for the article names and order quantity of the articles for which the article identification information input was accepted.SELECTED DRAWING: Figure 2

Description

[Technical Field]

[0001] The present disclosure relates to an ordering terminal and the like. [Background technology]

[0002] A computer system including a server is used to receive product orders from customers. For example, the server displays an order screen on the customer's terminal. The customer inputs the order on the customer's terminal. The server then receives the order input from the customer's terminal.

[0003] Patent Document 1 discloses a computer system that reduces the operational burden on customers when entering orders by enabling sales representatives to register standard products for customers. Customers can enter orders by editing and inputting the order quantity of standard products displayed on the order entry screen. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] Japanese Patent Application Publication No. 2018-190461 Summary of the Invention [Problem to be solved by the invention]

[0005] When various products are sold online, customers need to find the products they want to order from the order screen displayed on their device. For example, customers scroll through a list of available products to find the product they want to order. Alternatively, customers may use the product search function displayed on the order screen. Then, customers enter the order quantity of the selected product and add the product to their online cart. However, customers may find the ordering process on their device inconvenient.

[0006] One of the objects of the present disclosure is to provide an ordering terminal or the like that improves customer convenience regarding product ordering operations. [Means for solving the problem]

[0007] An ordering terminal in one aspect of the present disclosure comprises an acquisition means for acquiring data on a tabular order form that lists the product names of multiple products, arranged horizontally or vertically, and an input field for the product name and order quantity for each product; a display control means for displaying the order form based on the order form data; a reception means for respectively accepting input of the order quantity of the products to be entered into the input fields of the order form and input of product identification information of the products to be displayed; and an order sending means for sending order information including the product identification information of the products for which the order quantity has been entered and the input order quantity to an order management server, and the display control means transitions the display to show a portion of the order form including the input fields for the product name and order quantity of the product for which the product identification information has been accepted.

[0008] An order receiving method in one aspect of the present disclosure acquires data on a tabular order form that lists the product names of multiple products, with input fields for the product name and order quantity for each product, arranged horizontally or vertically; displays the order form based on the order form data; accepts input of product identification information for the products to be displayed; transitions the display to show a portion of the order form including the input fields for the product name and order quantity for the products for which input of the product identification information has been accepted; accepts input of the order quantity for the products to be entered into the input fields on the order form; and sends order information including the product identification information of the products for which the order quantity has been entered and the input order quantity to an order management server.

[0009] A program according to one aspect of the present disclosure causes a computer to execute the following processes: acquire data on a tabular order form that lists the product names of multiple products, with input fields for the product name and order quantity arranged horizontally or vertically, display the order form based on the order form data, accept input of product identification information for the products to be displayed, transition the display to show a portion of the order form including the input fields for the product name and order quantity for the products for which the product identification information has been accepted, accept input of the order quantity for the products to be entered in the input fields on the order form, and send order information including the product identification information for the products for which the order quantity has been entered and the entered order quantity to an order management server. The program may be stored on a computer-readable, non-transitory recording medium. [Effects of the Invention]

[0010] One example of the effect of the present disclosure is to improve customer convenience regarding product ordering operations. [Brief explanation of the drawings]

[0011] [Figure 1] FIG. 2 is an explanatory diagram showing an example of connections between devices. [Figure 2] FIG. 2 is a block diagram showing a configuration example of an order terminal. [Figure 3] FIG. 10 is a diagram showing an example of order form data. [Figure 4] FIG. 10 is a diagram illustrating an example of a display screen of an ordering terminal. [Figure 5] FIG. 10 is a diagram illustrating an example of a display screen of an ordering terminal. [Figure 6] FIG. 10 is a diagram illustrating an example of a display screen of an ordering terminal. [Figure 7] FIG. 10 is a diagram illustrating an example of a display screen of an ordering terminal. [Figure 8] FIG. 10 is a diagram illustrating an example of a display screen of an ordering terminal. [Figure 9] FIG. 10 is a diagram illustrating an example of a display screen of an ordering terminal. [Figure 10] 10 is a flowchart showing an example of the operation of the ordering terminal. [Figure 11]FIG. 2 is a block diagram illustrating an example of a hardware configuration of a computer. DETAILED DESCRIPTION OF THE INVENTION

[0012] The present disclosure is applicable to ordering products from a delivery company that provides a service of periodically delivering products to customers. However, application examples of the present disclosure are not limited to this. When ordering from a delivery company, the delivery company may distribute a printed product catalog to the customer or may provide an electronic product catalog via the Internet. The customer considers the products to order while looking at the product catalog or an order form. The customer enters the order into an electronic order form displayed on an order terminal according to the present disclosure.

[0013] An example of the connection of each device in the present disclosure will be described using Figure 1. An order terminal 10 according to the present disclosure is communicatively connected to an order support server 20 via a communication network. The order support server 20 is communicatively connected to a database 30 and an order management server 21 via the communication network.

[0014] The ordering terminal 10 is a device used by a customer to place an order. The ordering terminal 10 may be, for example, a tablet terminal, a smartphone, or a personal computer. However, the type of ordering terminal 10 is not particularly limited. The ordering terminal 10 may be equipped with a liquid crystal display as a display unit. Alternatively, the ordering terminal 10 may be equipped with electronic paper as a display unit. Electronic paper generally consumes less power and has higher visibility than an LCD display. The ordering terminal 10 may be a device owned by the customer, or may be provided to the customer by a delivery company that delivers products to the customer.

[0015] The order terminal 10 displays an order slip in tabular format. The order slip includes product identification information for each of multiple products and an input field for the order quantity. For example, the order slip includes at least one of the product identification number and product name as the product identification information. The order slip lists the product identification information horizontally or vertically, and displays a list of the product name and input field for the order quantity for each of multiple products. In the order slip, the product identification information may be arranged horizontally across multiple rows or vertically across multiple columns. The order terminal 10 accepts the number entered in the input field for the order quantity as the ordered quantity of the product. The order terminal 10 then transmits order information including the product identification information and the accepted order quantity to the order support server 20.

[0016] The order support server 20 transmits the order slip data to the order terminal 10. The order support server 20 may transmit the order slip data and product data stored in the database 30 to the order terminal 10. The order support server 20 may also generate order slip data and transmit it to the order terminal 10. The order support server 20 receives order information from the order terminal 10. The order support server 20 transmits the received order information to the order management server 21.

[0017] The order management server 21 arranges for the product indicated in the order information to be delivered to the customer. In FIG. 1, the order support server 20, which is an intermediate server, and the order management server 21, which is a backbone server, are realized by separate devices. However, the order support server 20 may also be realized by a device that realizes the order management server 21. Furthermore, the order support server 20 and the order management server 21 may each be realized by combining multiple separate devices.

[0018] The order support server 20 may generate order form data in which the display mode of recommended products is changed to be different from the display mode of other products. Recommended products are, for example, products that are discounted from their usual price. Changing the display mode includes, for example, changing the background color, frame thickness, or text color, size, or thickness of the product display area to be different from that of other products. Furthermore, the display mode of recommended products can be different by displaying a product image along with the product name, while other products do not display a product image.

[0019] The order support server 20 may generate order form data for each customer. For example, the order support server 20 generates order form data in which the order of products differs for each customer. On the order form, recommended products may be placed next to products that the customer has previously ordered, at the top of the order form, or the like. Here, recommended products are, for example, products that are discounted from usual prices, or products that the customer has previously ordered. Recommended products may also be products that the customer is likely to order, predicted based on the customer's attributes and order history. Furthermore, the order support server 20 may generate order form data in which products listed differ for each customer. The order support server 20 may generate order form data in which the display format of recommended products for each customer is changed.

[0020] The order support server 20 may transmit information about recommended products that are recommended for the customer to order to the order terminal 10 in association with the order slip data. The order support server 20 may transmit information about recommended products tailored to each time period. This is because the products that customers are motivated to purchase may differ depending on the time period. Also, this is because the customer operating the order terminal 10 may differ depending on the time period. For example, in the evening, recommended products may be foods that go well with alcoholic beverages and types.

[0021] The database 30 stores product data such as product number, product name, price, and product image for each orderable product. The database 30 may also store information on recommended products. The database 30 may store each product in association with recommended products that match the product. Here, for example, recommended products that are recommended to be ordered together with the product may be associated. Alternatively, recommended products that are recommended to be ordered instead of the product may be associated.

[0022] The database 30 may also store order form data. The database 30 may store data on order forms generated for each customer. In a product delivery service for customers, customer orders may be accepted using paper order forms. The paper order form also lists, in a table format, input fields for the product names, product numbers, prices, and order quantities of multiple products. When regular deliveries are made, the delivery person collects the paper order form from the customer and distributes an order form for the next order. The database 30 may store data on order forms with the same content as the paper order form. On the paper order form, products are basically arranged in order of product number.

[0023] Furthermore, the database 30 may store customer order history. The order history includes customer identification information, order date, ordered items, and order quantity. The database 30 may also store order information for unconfirmed orders sent to the order assistance server 20 before the order deadline date and time.

[0024] The database 30 may be configured from a plurality of databases each storing the various types of information described above.

[0025] An example of the configuration of the order terminal 10 in the present disclosure will be described with reference to Fig. 2. The order terminal 10 includes an acquisition unit 101, a display control unit 102, a reception unit 103, and an order transmission unit 104.

[0026] The acquisition unit 101 acquires order form data in a table format. For example, the acquisition unit 101 acquires order form data from the order support server 20. An example of order form data will be described with reference to FIG. 3. In the order form of FIG. 3, product names are displayed in a list written vertically and arranged horizontally. In FIG. 3, the product names are displayed in multiple rows. A field for entering the order quantity is provided below each product name. Although not shown for simplicity of the drawing, the order form may also display a product number and price for each product. When the order form displays product names together with product numbers in numerical order, a customer can use the product numbers as an index to search for products listed in a product catalog. The order form may also include product images. In some paper order forms, product names are printed on both the front and back of a single sheet of paper. In this case, the acquisition unit 101 acquires data from both the front and back of the order form.

[0027] The order form data may include information on the order deadline date and time or delivery date. The order form may also have an input field for the product number and an input field for the order quantity of the product for which the product number is entered. The order form may also have an input field for comments and requests.

[0028] The acquisition unit 101 may further acquire information on recommended products that are recommended for ordering to the customer. The order form may not include any of the product name, product number, product image, and price of each product. The acquisition unit 101 may further acquire this information that is not included in the order form.

[0029] The display control unit 102 displays the order form on the display unit of the ordering terminal 10 based on the order form data acquired by the acquisition unit 101. FIG. 4 is an example of a display screen displayed on the ordering terminal 10. As shown in FIG. 4, the display control unit 102 may display the entire order form of FIG. 3. The order form includes information on hundreds of products. Therefore, even if the entire order form is displayed, it is expected that it will be difficult for the customer to check the information on each product. When the screen of FIG. 4 is tapped, the display control unit 102 transitions the display so that only part of the order form is displayed. For example, the display control unit 102 enlarges the tapped area.

[0030] FIG. 5 is another example of a display screen displayed on the ordering terminal 10. The display control unit 102 may accept a customer operation to enlarge or reduce the display of the order form. For example, when the display control unit 102 accepts an operation to enlarge, the display screen transitions from FIG. 4 to FIG. 5. In FIG. 5, a portion of the order form is displayed in area D1. When a portion of the order form is displayed, the display control unit 102 may accept a customer operation to move the portion of the order form displayed in area D1. The customer can search for the product to order by moving the portion of the order form that is displayed.

[0031] The display control unit 102 may change the display mode of recommended products for the current time slot on the order form based on the information on recommended products for each time slot. Changing the display mode includes, for example, changing the background color, frame thickness, or text color, size, or thickness of the recommended product display area to be different from that of other products. The display control unit 102 may also change the display order of products based on the information on recommended products for each time slot. For example, the display control unit 102 places recommended products for the current time slot in a prominent position, such as at the top of the order form.

[0032] The display control unit 102 may display an interface for inputting a number in an input field for the order quantity. The display control unit 102 then displays the input number in the input field. When the input field for the order quantity of a certain product is tapped, the display control unit 102 may pop up a numeric keyboard. When the input field for the order quantity is tapped, the display control unit 102 may pop up a handwriting input area D4 as shown in FIG. 6. Alternatively, the order quantity may be directly input using a touch pen into the input field shown in gray in area D1 in FIG. 5. The display control unit 102 recognizes the input number and displays the recognized number in the input field. When the receiving unit 103 (described later) changes whether or not input is permitted into an input field, the display control unit 102 may change the display mode of the input field into which input is permitted from the other input fields.

[0033] The display control unit 102 may display an interface for inputting product identification information of the products to be displayed. As an example of an interface for inputting product identification information of the products to be displayed, as shown in FIG. 5, the display control unit 102 may display a product search window D2 at the top of the display screen of the order form. The customer can input product identification information into the product search window D2 using a keyboard or the like. Furthermore, when input of product identification information by voice is accepted, the display control unit 102 may display a microphone activation button D3. When the area of ​​the product search window D2 is tapped, the display control unit 102 may pop up the handwriting input area D5 of FIG. 7. Note that the interface is not limited to the above example.

[0034] A product for which input of product identification information for the product to be displayed has been accepted by the accepting unit 103 (described below) will hereinafter also be referred to as a product for which a display instruction has been accepted. The display control unit 102 transitions the display to display a portion of the order form including an input field for the product name and order quantity for the product for which a display instruction has been accepted. For example, the display control unit 102 searches the order form for the product for which a display instruction has been accepted, and displays it in an easily visible position on the screen. As a specific example, the display control unit 102 displays the product for which a display instruction has been accepted in the upper left or center of the screen.

[0035] The display control unit 102 may change the display mode of the product for which a display instruction has been received from that of other products. The display control unit 102 may change the display mode of at least one of the product display areas, for example, the input field for the order quantity, the product number, the product name, or the product price. The background color, frame thickness, or character color, size, or thickness of the product display area may be changed to be different from that of other products. The display control unit 102 may also display more detailed information about the product for which a display instruction has been received. For example, the display control unit 102 displays additional information such as the product number, product name, product image, and price. FIG. 8 shows an example of displaying more detailed information. In FIG. 8, more detailed additional information D6 about the product is displayed superimposed on the order form. The display control unit 102 may display more detailed information when the display area for the product identification information is tapped.

[0036] After receiving a display instruction, the display control unit 102 may control the display to rearrange the order of the products on the order form. For example, the display control unit 102 rearranges the order of the products on the order form so that an input field for the product name and order quantity of the recommended product is displayed along with the product for which a display instruction has been received. When the order is rearranged, the recommended product may be inserted between products arranged in order of product number. The display control unit 102 may display the product for which a display instruction has been received and the recommended product side by side. For example, the display control unit 102 displays recommended products associated with the product for which a display instruction has been received side by side. Furthermore, for example, the display control unit 102 displays recommended products for the current time zone side by side based on information on recommended products for each time zone. By displaying the products side by side, the customer can consider ordering the recommended product before or after entering the order quantity of the product for which a display instruction has been received.

[0037] The display control unit 102 may display the recommended product associated with the product for which the display instruction has been accepted in a different display mode from other products. This allows the display control unit 102 to highlight and display the product associated with the product displayed by the customer.

[0038] The display control unit 102 may display more detailed information about the recommended products after the customer has input the order quantity for the product for which a display instruction has been accepted. Furthermore, the display control unit 102 may display the product for which a display instruction has been accepted and the recommended products side by side after the customer has input the order quantity for the product for which a display instruction has been accepted. Changing the display after the order quantity has been accepted prevents the display of the recommended products from interfering with the customer's input of the order quantity.

[0039] The display control unit 102 may further display the order deadline date and time or a countdown to the order deadline date and time. The display control unit 102 may also display the delivery date.

[0040] In one example, the display control unit 102 selectively displays an order form display screen and a confirmation screen that displays a list of products for which the order quantities have been input. When an order confirmation button included in the order form display screen is pressed, the display control unit 102 may display the confirmation screen that displays a list of products for which the order quantities have been input.

[0041] The receiving unit 103 receives input of product identification information of the product to be displayed. The receiving unit 103 may receive the product identification information of the product to be displayed as a display instruction from a customer. The input product identification information is, for example, a product name or a product number.

[0042] The reception unit 103 may receive product identification information input into the product search window D2 in FIG. 5 as a product display instruction. The reception unit 103 may also receive product identification information input by voice. For example, the reception unit 103 activates the microphone provided in the order terminal 10 after the microphone activation button D3 in FIG. 5 is pressed. The reception unit 103 recognizes product identification information from the audio data of the audio input into the microphone using a voice recognition technology. The reception unit 103 may also receive product identification information input by handwriting on the touch screen of the order terminal 10 using a touch pen or the like. For example, the reception unit 103 recognizes characters entered in the handwriting input area D5 in FIG. 7 using a character recognition technology.

[0043] Furthermore, the reception unit 103 receives input of the order quantity of each product entered in the input field on the order form. The reception unit 103 receives the number entered in the input field for the order quantity for each product as the order quantity for each product. The reception unit 103 receives input of the order quantity by keyboard input or handwriting input, for example.

[0044] When the input field for the order quantity is tapped, the reception unit 103 may make the tapped input field inputtable. Furthermore, the reception unit 103 may make the input field for the order quantity of the product for which a display instruction has been received inputtable. Then, the reception unit 103 disables the input fields for the order quantities of other products. In this way, the reception unit 103 prevents the customer from entering an order quantity in an input field for the order quantity of another product that the customer does not intend.

[0045] The receiving unit 103 may receive an instruction to display a product whose product identification information is not included in the order form. For example, the order form does not include product identification information for a product for which the customer enters the product number themselves. When product identification information for such a product is entered, the display control unit 102 may display a portion of the order form including an input field for the product number. The display control unit 102 displays the entered product identification information in the input field for the product number. The receiving unit 103 then makes the input field for the order quantity next to the input field for the product number available and receives input of the order quantity.

[0046] The order sending unit 104 sends order information including the product identification information of the product for which the order quantity has been input and the input order quantity to the order management server 21. The order sending unit 104 may transmit request information to the order management server 21 by transmitting the order information to the order support server 20. Note that the product identification information included in the order information may be the same type of product identification information as the product identification information received by the receiving unit 103 and used to identify the product to be displayed, or may be a different type of product identification information.

[0047] The order sending unit 104 may send the order information when an operation to send an order is performed on the ordering terminal 10. Alternatively, the order sending unit 104 may send the order information after the order deadline date and time has passed. This allows the order sending unit 104 to send the order information even if the customer forgets to perform the operation to send the order. Whether or not to send the order information after the order deadline has passed even if no operation to send the order has been performed may be set in advance by the customer.

[0048] 9 is an example of a confirmation screen that displays a list of products for which the order quantity has been entered. For example, when the "Send Order" button is pressed on the confirmation screen of FIG. 9, the order sending unit 104 sends the order information.

[0049] Even after the order information has been sent, it may be possible to resend the order information up until the order deadline date and time. The order support server 20 updates the previously sent order information with the resent order information. The reception unit 103 receives a selection to edit the sent order information. The acquisition unit 101 acquires the order slip data and the sent order information from the order support server 20. The display control unit 102 displays the order slip with the order quantity in the order information entered in the input field.

[0050] An example of the operation of the ordering terminal 10 will be described using the flowchart in Fig. 10. The ordering terminal 10 may start the operation in Fig. 10 after the ordering terminal 10 is started up or after an application installed on the ordering terminal 10 is started up.

[0051] In step S1, the acquisition unit 101 acquires data on a tabular order form that lists multiple products, with product names and input fields for order quantities arranged horizontally or vertically. In step S2, the reception unit 103 receives input of product identification information for the products to be displayed. In step S3, the display control unit 102 transitions the display to display a portion of the order form, including the product name and order quantity input fields for the products for which input of product identification information has been received. In step S4, the reception unit 103 receives input of the order quantity for the product, which is to be entered into the input field on the order form. In step S5, the order transmission unit 104 transmits order information, including the product identification information of the product for which the order quantity has been entered, and the input order quantity, to the order management server.

[0052] With the above, the order terminal 10 ends the operation of FIG.

[0053] The operation of the order terminal 10 is not limited to the example in Fig. 10. After step S1, the display control unit 102 may perform processing to display an order slip. After the order slip is displayed, and before step S3, the reception unit 103 may receive input of the number of items to be ordered, as in step S4.

[0054] In one embodiment, the display control unit 102 displays an order form, and the reception unit 103 accepts input of an order quantity to be entered in an input field on the order form. The order sending unit 104 transmits order information, including the product identification information of the product for which the order quantity has been entered and the input order quantity, to the order management server. The reception unit 103 also accepts input of the product identification information of the product to be displayed. The display control unit 102 then transitions the display to display a portion of the order form, including the product name and order quantity input fields for the product for which the product identification information has been accepted. Therefore, the display control unit 102 displays the portion of the order form in tabular format that lists multiple products, for which the customer wishes to enter an order. As a result, the ordering terminal 10 can improve customer convenience regarding product ordering operations.

[0055] In one embodiment, the display control unit 102 displays an order form on the order terminal 10, with input fields for product name and order quantity arranged in the same manner as paper order forms distributed by delivery companies. The reception unit 103 also receives the order quantity input into the input field on the order form, and the order transmission unit 104 transmits order information including the product identification information of the product for which the order quantity has been input and the input order quantity to the order management server. This allows customers to order products in the same way as with paper order forms, making the ordering operation easy to understand for customers who are accustomed to paper order forms.

[0056] [Hardware configuration] In each of the above-described embodiments, each component of the order terminal 10 represents a functional block. Some or all of the components of the order terminal 10, the order support server 20, and the order management server 21 may be realized by any combination of a computer 500 and a program.

[0057] Fig. 11 is a block diagram showing an example of the hardware configuration of a computer 500. Referring to Fig. 11, the computer 500 includes, for example, a processor 501, a read only memory (ROM) 502, a random access memory (RAM) 503, a program 504, a storage device 505, a drive device 507, a communication interface 508, an input device 509, an output device 510, an input / output interface 511, and a bus 512.

[0058] The processor 501 controls the entire computer 500. The processor 501 may be, for example, a CPU (Central Processing Unit). The number of processors 501 is not particularly limited, and there may be one or more processors 501.

[0059] The program 504 includes instructions for realizing each function of the order terminal 10, the order support server 20, and the order management server 21. The program 504 is stored in advance in the ROM 502, the RAM 503, and the storage device 505. The processor 501 executes the instructions included in the program 504 to realize each function of the order terminal 10. The RAM 503 may also store data to be processed by each function of the order terminal 10, the order support server 20, and the order management server 21.

[0060] The drive device 507 reads and writes data from and to the recording medium 506. The communication interface 508 provides an interface with a communication network. The input device 509 is, for example, a microphone, a mouse, or a keyboard, and receives information input from a customer or the like. The output device 510 is, for example, a display, and outputs (displays) information to a customer or the like. The input device 509 and the output device 510 may be integrated into one device as a touch panel display. The input / output interface 511 provides an interface with peripheral devices. The bus 512 connects these hardware components. The program 504 may be supplied to the processor 501 via a communication network, or may be stored in advance in the recording medium 506, read by the drive device 507, and supplied to the processor 501.

[0061] It should be noted that the hardware configuration shown in FIG. 11 is an example, and other components may be added, or some components may not be included.

[0062] There are various variations in the method of realizing the ordering terminal 10. For example, the ordering terminal 10 may be realized by any combination of different computers and programs for each component. Furthermore, multiple components of the ordering terminal 10 may be realized by any combination of a single computer and program.

[0063] Although the present disclosure has been described above with reference to the embodiments, the present disclosure is not limited to the above embodiments. Various modifications that can be understood by those skilled in the art can be made to the configuration and details of the present disclosure within the scope of the present disclosure. Furthermore, the configurations in the respective embodiments can be combined with each other without departing from the scope of the present disclosure.

[0064] Some or all of the above embodiments may be described as, but are not limited to, the following supplementary notes.

[0065] [Appendix 1] An acquisition means for acquiring data on a table-format order form that lists product names horizontally or vertically and has an input field for each product name and order quantity for each of a plurality of products; a display control means for displaying the order form based on the data of the order form; an accepting means for accepting input of the number of products to be ordered in the input fields of the order form and input of product identification information of the products to be displayed; an order sending means for sending order information including product identification information of the product for which the order quantity has been input and the input order quantity to the order management server; Equipped with The display control means transitions the display to display a part of the order form including an input field for the product name and order quantity of the product for which the product identification information has been input. Order terminal.

[0066] [Appendix 2] The display control means rearranges the order of the products on the order form so that the product names of recommended products and input fields for the order quantity are displayed together with the product for which the product identification information has been input. The ordering terminal described in Appendix 1.

[0067] [Appendix 3] The display control means displays the product for which the product identification information has been input in a different manner from other products on the order form. An ordering terminal as described in Appendix 1 or 2.

[0068] [Appendix 4] The receiving means allows input of the order quantity of the product for which the product identification information has been input. 4. An ordering terminal according to any one of appendices 1 to 3.

[0069] [Appendix 5] The display control means displays the order form in which the accepted order quantity of the product is entered in the order quantity input field. 5. An ordering terminal according to any one of appendices 1 to 4.

[0070] [Appendix 6] The display control means selectively displays a display screen of the order form and a confirmation screen displaying a list of products for which the order quantity has been input. 6. An ordering terminal according to any one of appendices 1 to 5.

[0071] [Appendix 7] The display control means changes at least one of the product arrangement order and the product display mode depending on the time of day, and displays the order form. 7. An ordering terminal according to any one of appendices 1 to 6.

[0072] [Appendix 8] The acquiring means acquires the order form data in which at least one of the product arrangement order and the product display mode is different for each customer. 8. An ordering terminal according to any one of appendices 1 to 7.

[0073] [Appendix 9] Obtain data from a table-format order form that lists multiple product names horizontally or vertically, with an input field for each product name and order quantity. Displaying the order form based on the data of the order form; Accept input of product identification information of the product to be displayed, transitioning the display to display a portion of the order form including an input field for the product name and order quantity of the product for which the product identification information has been input; Accept the input of the number of products to be ordered in the input field of the order form; Order information including product identification information of the product for which the order quantity has been input and the input order quantity is transmitted to the order management server. How to accept orders.

[0074] [Appendix 10] Obtain data from a table-format order form that lists multiple product names horizontally or vertically, with an input field for each product name and order quantity. Displaying the order form based on the data of the order form; Accept input of product identification information of the product to be displayed, transitioning the display to display a portion of the order form including an input field for the product name and order quantity of the product for which the product identification information has been input; Accept the input of the number of products to be ordered in the input field of the order form; Order information including product identification information of the product for which the order quantity has been input and the input order quantity is transmitted to the order management server. A program that causes a computer to perform a process.

[0075] Some or all of the configurations described in Supplementary Notes 2-8, which are dependent on Supplementary Note 1, may also be dependent on Supplementary Notes 9-10 in the same dependent relationship as Supplementary Notes 2-8. Not limited to Supplementary Notes 1, 9-10, but also to various hardware, software, various recording devices for recording software, or systems, some or all of the configurations described as Supplements may be made dependent on each other within the scope of the above-mentioned embodiments. [Explanation of symbols]

[0076] 10 Ordering terminal 101 Acquisition Department 102 Display control unit 103 Reception 104 Order Transmission Department 20 Order Support Server 21 Order Management Server 30 databases

Claims

1. An acquisition means for acquiring data on a table-format order form that lists product names horizontally or vertically and has an input field for each product name and order quantity for each of a plurality of products; a display control means for displaying the order form based on the data of the order form; an accepting means for accepting input of the number of products to be ordered in the input fields of the order form and input of product identification information of the products to be displayed; an order sending means for sending order information including product identification information of the product for which the order quantity has been input and the input order quantity to the order management server; Equipped with The display control means transitions the display to display a part of the order form including an input field for the product name and order quantity of the product for which the product identification information has been input. Order terminal.

2. The display control means rearranges the order of the products on the order form so that the product names of recommended products and input fields for the order quantity are displayed together with the product for which the product identification information has been input. The ordering terminal according to claim 1 .

3. The display control means displays the product for which the product identification information has been input in a different manner from other products on the order form.

3. The ordering terminal according to claim 1 or 2.

4. The receiving means allows input of the order quantity of the product for which the product identification information has been input.

3. The ordering terminal according to claim 1 or 2.

5. The display control means displays the order form in which the accepted order quantity of the product is entered in the order quantity input field.

3. The ordering terminal according to claim 1 or 2.

6. The display control means selectively displays a display screen of the order form and a confirmation screen displaying a list of products for which the order quantity has been input.

3. The ordering terminal according to claim 1 or 2.

7. The display control means changes at least one of the product arrangement order and the product display mode depending on the time of day, and displays the order form.

3. The ordering terminal according to claim 1 or 2.

8. The acquiring means acquires the order form data in which at least one of the product arrangement order and the product display mode is different for each customer.

3. The ordering terminal according to claim 1 or 2.

9. Obtain data from a table-format order form that lists multiple product names horizontally or vertically, with an input field for each product name and order quantity. Displaying the order form based on the data of the order form; Accept input of product identification information of the product to be displayed, transitioning the display to display a portion of the order form including an input field for the product name and order quantity of the product for which the product identification information has been input; Accept the input of the number of products to be ordered in the input field of the order form; Order information including product identification information of the product for which the order quantity has been input and the input order quantity is transmitted to the order management server. How to accept orders.

10. Obtain data from a table-format order form that lists multiple product names horizontally or vertically, with an input field for each product name and order quantity. Displaying the order form based on the data of the order form; Accept input of product identification information of the product to be displayed, transitioning the display to display a portion of the order form including an input field for the product name and order quantity of the product for which the product identification information has been input; Accept the input of the number of products to be ordered in the input field of the order form; Order information including product identification information of the product for which the order quantity has been input and the input order quantity is transmitted to the order management server. A program that causes a computer to perform a process.

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