Information processing device, information processing method, and program

Abstract

To provide an information processing device, information processing method and program, which enable provision of effective job advertisements when recruiting alumni.SOLUTION: An information processing device is provided, comprising a reception unit for receiving job offer information, and a conversion unit for detecting phrases that can be converted into more specialized expressions from among phrases included in the job offer information and presenting conversion candidates.SELECTED DRAWING: Figure 2

Description

[Technical Field]

[0001] The present invention relates to an information processing device, an information processing method, and a program. [Background technology]

[0002] Companies and other employers looking to recruit job seekers place recruitment advertisements in various recruitment media such as recruitment magazines, newspaper advertisements, flyers, etc. In recent years, it has also become common to post recruitment advertisements over the Internet. In recent years, "alumni recruitment" has been gaining attention, whereby former employees of a company are retained as "alumni members" even after they leave the company, and alumni are given priority in recruitment activities. Alumni talent offers many benefits for companies, such as "the company already has a good grasp of their personality," and "they are already well-established in the company's culture and personal connections, so they can be immediately effective without incurring training costs." For alumni, too, there can be expected to be a certain number of alumni looking to re-enter the workforce, with reasons such as "after working at another company, I realized once again how good the company I left was," or "I want to utilize the new skills I acquired at another company at my former company."

[0003] On the other hand, with regard to the recruitment method of "pinpointing and hiring personnel whose personalities the company already has a certain understanding of," "referral hiring," which hires so-called "connected people" such as acquaintances and relatives of employees of the company, is also attracting attention. Regarding referral hiring, there is known technology that allows a company's hiring manager to evaluate whether an employee (recruiter) who recommended a connected person is conducting appropriate recruitment activities (see, for example, Patent Document 1). [Prior art documents] [Patent documents]

[0004] [Patent Document 1] Patent Publication No. 2021-77119 Summary of the Invention [Problem to be solved by the invention]

[0005] When posting a job advertisement, it is easier for alumni to understand the job content if you use in-house jargon and specific department and project names rather than describing the job details in general terms. However, in general, job postings are not only targeted at alumni, but are also often targeted at general job seekers. Therefore, in order to create an effective job posting, it is necessary to prepare two types of job postings: one for the general public and one for alumni.

[0006] An object of the present invention is to provide an information processing device, an information processing method, and a program that can provide effective job information to alumni when conducting recruitment activities. [Means for solving the problem]

[0007] (1) One aspect of the present invention is an information processing device that includes a reception unit that receives job information, and a conversion unit that detects, from among the words contained in the job information, words that can be converted into more specialized expressions and presents conversion candidates. (2) One aspect of the present invention is an information processing device as described in (1) above, further comprising a conversion candidate database that stores highly specialized words contained in the job information in correspondence with more general-purpose words having the same meaning, and the conversion unit detects words to be converted and generates conversion candidates by referring to the conversion candidate database. (3) One aspect of the present invention is the information processing device described in (1) above, wherein the conversion unit learns the words to be converted and conversion candidates by machine learning.

[0008] (4) One aspect of the present invention is an information processing method executed by a computer, comprising the steps of accepting job information, detecting words that can be converted into more specialized expressions from among words contained in the job information, and presenting conversion candidates.

[0009] (5) One aspect of the present invention is a program that causes a computer to execute the steps of accepting job information, detecting words that can be converted into more specialized expressions from among the words contained in the job information, and presenting conversion candidates. [Effects of the Invention]

[0010] According to the present invention, it is possible to effectively support recruitment activities for predetermined job seekers such as alumni. [Brief explanation of the drawings]

[0011] [Figure 1] 1 is a diagram showing an example of the configuration of a recruitment and job search support system 1 according to the present embodiment. [Figure 2] 1 is a block diagram showing an example of a recruiter terminal 10, a job seeker terminal 20, a coordinator terminal 30, and an information processing device 100 included in a recruitment and job search support system 1 according to the present embodiment. [Figure 3A] FIG. 10 is a diagram showing an example of a job seeker information input screen for a job recruitment and job search support service. [Figure 3B] FIG. 10 is a diagram showing an example of a job seeker information input screen for a job recruitment and job search support service. [Figure 3C] FIG. 10 is a diagram showing an example of a job seeker information input screen for a job recruitment and job search support service. [Figure 3D] FIG. 10 is a diagram showing an example of a job seeker information input screen for a job recruitment and job search support service. [Figure 4] FIG. 10 is a diagram showing an example of a display screen for job seeker information of a recruitment and job search support service. [Figure 5] FIG. 2 is a diagram illustrating an example of a job seeker information DB. [Figure 6] FIG. 10 is a diagram showing an example of a job information input screen for a job recruitment and job search support service. [Figure 7] FIG. 10 is a diagram showing an example of a display screen of recruitment information of a recruitment and job search support service. [Figure 8] FIG. 2 is a diagram illustrating an example of a job information DB. [Figure 9] FIG. 10 is a diagram showing an example of a department person information input screen for a recruitment and job search support service. [Figure 10] FIG. 10 is a diagram showing another example of the department person information input screen of the recruitment and job search support service. [Figure 11] FIG. 10 is a diagram showing an example of department person in charge information displayed on a job seeker terminal. [Figure 12] FIG. 10 is a diagram illustrating an example of a department person in charge information DB. [Figure 13] FIG. 2 is a block diagram showing another example of the information processing device 100 included in the recruitment and job search support system 1 according to the embodiment. [Figure 14] FIG. 10 is a diagram showing an example of display of conversion candidates for text to be entered on a job information entry screen. [Figure 15] FIG. 10 is a diagram illustrating an example of an in-house terminology conversion DB. [Figure 16] FIG. 10 is a diagram illustrating an example of an organization tree DB. DETAILED DESCRIPTION OF THE INVENTION

[0012] Next, an information processing apparatus, an information processing method, and a program according to the present embodiment will be described with reference to the drawings. The embodiment described below is merely an example, and the embodiments to which the present invention is applied are not limited to the following embodiments. In all the drawings for explaining the embodiments, the same reference numerals are used for components having the same functions, and repeated explanations will be omitted. Furthermore, in this application, "based on XX" means "based on at least XX," and includes cases where it is based on other elements in addition to XX. Furthermore, "based on XX" is not limited to cases where XX is used directly, but also includes cases where it is based on XX that has been calculated or processed. "XX" is any element (for example, any information).

[0013] (Embodiment) Hereinafter, an embodiment of the present invention will be described with reference to the drawings. FIG. 1 is a diagram showing an example of the configuration of a recruitment and job search support system 1 according to this embodiment. The recruitment and job search support system 1 provides a recruitment support service to, for example, a recruiter EM of a company considering hiring an employee. The recruitment and job search support system 1 includes, for example, an information processing device 100, a recruiter terminal 10 which is a terminal device operated by the recruiter EM, and a job seeker terminal 20 which is a terminal device operated by a job seeker AP. The recruiter terminal 10, the job seeker terminal 20, and the information processing device 100 can communicate with each other via a communication network NW. The communication network NW includes the Internet, a wide area network (WAN), a local area network (LAN), a public line, a provider device, a dedicated line, a wireless base station, and the like.

[0014] The recruiter terminal 10 is a terminal device used by the recruiter EM. An example of a recruiter EM is an employee of a company or the like who is responsible for recruiting employees. The recruiter terminal 10 may be, for example, a stationary computer device, or a portable computer device such as a smartphone or tablet computer (tablet PC).

[0015] The job seeker terminal 20 is a terminal used by the job seeker AP. Examples of job seeker APs are alumni who have worked for the company that is hiring, or people who have a history of working with the company, and are job seekers whose personal profile the company knows about. Hereinafter, such job seekers will also be referred to as job seeker APs. The job seeker terminal 20 may be, for example, a stationary computer device, or a portable computer device such as a smartphone or tablet computer (tablet PC).

[0016] The information processing device 100 is used by, for example, a recruiter EM, who is a recruiter at a company (hereinafter also referred to as a "client company") that hires alumni, by connecting the recruiter terminal 10. In addition to job seekers EM, a recruitment coordinator CO in charge of the client company may also be able to access the information processing device 100 from the coordinator terminal 30. The coordinator CO is not an employee of the client company, but belongs to a recruitment agency or the like and is responsible for supporting the client company's recruitment activities. The information processing device 100 functions as a web server that manages the recruitment and job search support service 1 website, a data server that records alumni registration information, and a mail server for contacting alumni. While a server device is generally used as the information processing device 100, a stationary computer device, for example, may also be used. The coordinator terminal 30 may be a stationary computer device or a portable computer device such as a smartphone or tablet computer (tablet PC).

[0017] Because the information processing device 100 contains confidential information such as the personal information of alumni (job seekers), appropriate security measures must be ensured. Therefore, although not shown, it is desirable to provide a firewall or similar between the network shown in FIG. 1 and the information processing device. When the job seeker AP or coordinator CO accesses the information processing device, the system should be designed to require an ID and password to connect, and the information that can be viewed and manipulated should be restricted. On the other hand, compared to job seekers and coordinators, employers EM need to set a broader range of information to be viewed and manipulated for business reasons. Therefore, it is recommended that the system be designed to connect directly to the information processing device 100 via an internal company LAN (a network formed behind a firewall, including virtual networks such as VIN) rather than via a public network such as the Internet.

[0018] In FIG. 1, the recruitment and job search support system 1 is illustrated as being connected to one recruiter terminal 10, one job seeker terminal 20, and one coordinator terminal 30, but this is not a limitation. For example, the recruitment and job search support system 1 may include multiple recruiter terminals 10, or multiple job seeker terminals 20, or multiple coordinator terminals 30. Also, while the coordinator terminal 30 accesses the recruitment and job search support system via a network in FIG. 1, it may be designed to access the system via a closed network such as an in-house LAN (including virtual networks such as VIN) without going through a public network, just like the recruitment and job search support system 10. Conversely, the recruitment and job search support system 1 may be designed to be connected to the recruitment and job search support system 1 via a public network, or may be designed so that the connection method can be selected depending on the situation.

[0019] The following provides a detailed description of the recruiter terminal 10, job seeker terminal 20, coordinator terminal 30, and information processing device 100 included in the recruitment and job search support system 1. Fig. 2 is a block diagram showing an example of the recruiter terminal 10, job seeker terminal 20, coordinator terminal 30, and information processing device 100 included in the recruitment and job search support system 1 according to this embodiment.

[0020] (Employer terminal 10) The recruiter terminal 10 includes a communication unit 12, a creation unit 14, an image processing unit 16, an operation unit 18, a display unit 19, and a memory unit 15. The communication unit 12 is realized by a communication module. The communication unit 12 communicates with an external communication device via a network NW. The communication unit 12 communicates using a communication method such as a wired LAN. The communication unit 12 may also communicate using a wireless communication method such as a wireless LAN, Bluetooth (registered trademark), or LTE (Long Term Evolution) (registered trademark). The communication unit 12 holds communication information necessary to communicate with the information processing device 100 via the network NW.

[0021] The display unit 19 is, for example, a display and includes a touch panel. The storage unit 15 is realized by a hard disk drive (HDD), flash memory, random access memory (RAM), read only memory (ROM), etc., and stores information. The storage unit 15 may be realized by a cloud. The operation unit 18 is an input device that accepts operations by the recruiter EM, and is, for example, a touch panel.

[0022] The creation unit 14, image processing unit 16, and operation unit 18 are realized by, for example, a hardware processor such as a CPU (Central Processing Unit) executing a computer program (software) stored in the storage unit 15. Furthermore, some or all of these functional units may be realized by hardware (including circuitry) such as an LSI (Large Scale Integration), an ASIC (Application Specific Integrated Circuit), an FPGA (Field-Programmable Gate Array), or a GPU (Graphics Processing Unit), or may be realized by a combination of software and hardware. The computer program may be stored in advance in a storage device such as a HDD or flash memory, or may be stored in a removable storage medium such as a DVD (Digital Versatile Disc) or CD-ROM, and installed by inserting the storage medium into a drive device.

[0023] (Information processing device 100) The information processing device 100 includes a communication unit 102, a reception unit 104, a creation unit 106, a derivation unit 107, and a storage unit 110. The communication unit 102 is realized by a communication module. The communication unit 102 communicates with an external communication device via a network NW. The communication unit 102 communicates using a communication method such as a wired LAN. The communication unit 102 may also communicate using a wireless communication method such as a wireless LAN, Bluetooth (registered trademark), or LTE (Long Term Evolution) (registered trademark).

[0024] The storage unit 110 is realized by a HDD, flash memory, RAM, ROM, etc., and stores information. The storage unit 110 may also be realized by a cloud. The reception unit 104, the creation unit 106, and the derivation unit 107 are realized, for example, by a hardware processor such as a CPU executing a computer program (software) stored in the storage unit 110. Furthermore, some or all of these functional units may be realized by hardware (including circuitry) such as an LSI, ASIC, FPGA, or GPU, or may be realized by a combination of software and hardware. The computer program may be stored in advance in a storage device such as an HDD or flash memory, or may be stored in a removable storage medium such as a DVD or CD-ROM and installed by inserting the storage medium into a drive device.

[0025] (Job Seeker Terminal 20) (Coordinator Terminal 30) The configurations of the job seeker terminal 20 and the coordinator terminal 30 are basically the same as that of the recruiter terminal 10.

[0026] Next, the job seeker information input process will be explained using Figures 3A to 3D, 4, and 5. Figures 3A to 3D are all diagrams showing examples of job seeker information input screens on which the job seeker AP operates the job seeker terminal 20 to input information. It is effective to design the job seeker information input screen so that it is displayed first when the job seeker AP logs in to the recruitment and job search support service for the first time. The job seeker AP inputs profile information such as name, contact information, date of birth, and place of residence, as well as work history during the period employed by the client company (department name, job title, job type, period of employment, etc.; multiple work histories may be registered), work history after leaving the company, and degree of intention to re-employ at the client company (willingness to return). Since the job seeker AP's name, contact information, and work history at the client company are important information for alumni recruitment, these are set as required input fields. (Other fields may be optional.)

[0027] Operation unit 28 accepts operations input by the job seeker AP to the job seeker information input screen. Creation unit 24 creates display screen information for job seeker information that displays the input content based on the operations accepted by operation unit 28. Image processing unit 26 processes the display screen information for job seeker information created by creation unit 24, thereby causing display unit 29 to display the display screen for job seeker information. FIG. 4 shows an example of the job seeker information display screen when the content entered in FIGS. 3A to 3D is displayed on the display unit 29 of the job seeker terminal 20. The information entered on the job seeker information input screen is displayed. The job seeker AP can edit the entered job seeker information at any time from this screen.

[0028] The content entered on the job seeker information input screen is transmitted from the communication unit 22 of the job seeker terminal 20 via the NW to the information processing device 100. Upon receiving the job seeker information, the information processing device 100 uniquely links the received job seeker information with the job seeker's unique information (hereinafter also referred to as "job seeker ID"), such as the job seeker's login ID, organizes it as a job seeker information DB as shown in FIG. 5, and registers (stores) it in the storage unit 110.

[0029] Specifically, the job seeker AP presses the send button on the job seeker information display screen. The operation unit 28 accepts the job seeker AP's operation of pressing the send button. The creation unit 24 creates job seeker information including the job seeker ID and the input content based on the operation accepted by the operation unit 28, and transmits the information from the communication unit 22 to the information processing device 100. In the information processing device 100, the communication unit 102 receives job seeker information. The reception unit 104 acquires the job seeker information from the communication unit 102, uniquely links the job seeker ID included in the acquired job seeker information with the job seeker information, and registers the job seeker information in the job seeker information DB.

[0030] The input of job information will be explained using Figures 6 to 8. The recruiter EM operates the recruiter terminal 10, creates job information, and registers (stores) the job information in the information device 100. The recruiter EM who performs this operation is assumed to be a recruiting employee at the client company, but as will be described later, it may not only be a recruiting employee, but also a "departmental employee" who represents the liaison officer or representative of the department that handles recruiting, or the recruiting employee and the departmental employee may jointly perform the input work. Hereinafter, when "recruiter EM" is written, it will refer to either a recruiting employee or a departmental employee, or both, unless otherwise specified.

[0031] Fig. 6 is a diagram showing an example of a job information input screen for a job recruitment and job search support service. As shown in Fig. 6, the job information input screen includes input fields such as job title, job type, work location, salary, job content, human resource requirements, and selling points. Each of the above-mentioned input fields that make up job information may be set as "required fields" and "non-required fields." In this case, the design should be such that the operator entering the information can easily see which fields are required. In Figure 6, an asterisk is added to required fields to indicate to the operator that the field must be filled in. In the example in Figure 6, asterisks are added to the job title, job type, work location, job content, and desired employee profile, it is clear that these are required fields.

[0032] When the employer EM completes inputting the necessary information on the job information input screen and presses a button (not shown) such as "Register" or "Save," the input content is sent from the employer terminal 10 to the information processing device 100 and registered (stored) in the memory unit 110 as job information. Specifically, the operation unit 18 accepts an operation by the recruiter EM to press a button such as "Register," "Save," etc. The creation unit 14 creates job information including the content entered on the job information input screen based on the operation accepted by the operation unit 18, and transmits the job information from the communication unit 22 to the information processing device 100. In the information processing device 100, the communication unit 102 receives job information. The reception unit 104 acquires the job information from the communication unit 102, assigns a job offer ID to the acquired job information, and stores the information for each job offer ID in a job information DB (the job information DB will be described later).

[0033] When the job seeker AP performs an operation to request job information, the operation unit 28 accepts the operation by the job seeker AP to request job information. The creation unit 24 creates a job information request based on the operation accepted by the operation unit 28, and transmits the request from the communication unit 22 to the information processing device 100. In the information processing device 100, the communication unit 102 receives a job information request. The reception unit 104 acquires the job information request from the communication unit 102. The creation unit 106 acquires the job information request from the reception unit 104, and based on the acquired job information request, converts at least one piece of job information registered in the job information DB in the storage unit 110 into a viewable format, and transmits the converted information from the communication unit 102 to the job seeker terminal 20. 7 is a diagram showing an example of a screen when job information is viewed from the job seeker terminal 20. The job information includes items such as job type, work location, salary, job content, personnel requirements, and selling points.

[0034] Figure 8 is a diagram showing an example of a job information DB. When the information processing device 100 receives the job information entered on the job information input screen in Figure 6, a job offer ID is assigned to each item, and the information is organized and stored by job offer ID. The "department person in charge name" and "department person in charge ID" included in Figure 8 will be described later.

[0035] In this embodiment, it is assumed that department person in charge information can be added to the job information as desired. A method for adding department person in charge information to the job information will be described below with reference to Figs.

[0036] Even with existing recruitment information services provided by various companies, there are rare cases where employees belonging to the department that is recruiting write about the atmosphere of the department, the work content, and promotional points in the form of "voices from on-site staff." When it comes to alumni recruitment, it is sometimes important not only to consider the "content" of such "information from department staff," but also "who" is disseminating the information. For example, if alumni know that the job posting is handled by someone familiar to them, such as a former boss, colleague, or employee who joined the company at the same time, it is likely that they will be more interested in the job posting.

[0037] 9 is a diagram showing an example of a department person information input screen for a recruitment and job search support service. The department person input screen includes a check box to be checked when setting a job as a featured job, and multiple boxes for inputting items for setting information about the department person. The input items for the department person include, for example, the department person's employee number, name, department name, job title, self-introduction, department information, etc. It may also be possible to register images such as photographs of department staff. Registering photos is likely to contribute to attracting the interest of alumni, as recruiters may think, "I had forgotten his name, but when I saw his face, I remembered he was a fellow employee," or "I didn't know his name, but I realized I often saw him in the department next door while I was still working."

[0038] The checkbox shown in Figure 9 allows the entered job posting to be displayed as a "hot job" and differentiated from other job postings by checking it. Specifically, the job posting can be displayed with a prominent icon or other indicator, displayed higher in the display order, or the display area can be changed (posted in an area that displays only hot jobs), making it more likely to catch the job seeker's eye. Also, for example, a job seeker's "My Page" (a page customized based on the job seeker's profile and settings) can be designed to display only job postings that match the job seeker's job search criteria, but hot jobs can also be displayed regardless of the job seeker's job search criteria. Note that in this example, this checkbox is included on the department person information input screen, but it can also be designed to be included on the job posting information input screen (Figure 6).

[0039] In this example, the department manager only enters the department they currently belong to at the client company, but it is also possible to register multiple previous departments at the client company. By designing it this way, it is possible to find connections with the department manager's past affiliations, even if they are not related to the current department manager's affiliation. It is also possible to discover commonalities with alumni, such as the company clubs they belonged to, alma mater, place of residence, and hobbies, in addition to the department manager's past affiliations. It is effective to look for items that can be expected to pique the alumni's interest and devise input fields accordingly.

[0040] It is desirable that the department person in charge inputs the department person information input screen. However, the recruiter EM may input the information, or the recruiter EM and the department person may input the information jointly (dividing the input items).

[0041] Figure 10 is an example of a department person information input screen that is different from the department person information input screen shown in Figure 9. In the example in Figure 10, a "Sample Entry & Display Image" screen is displayed along with the input screen. As department persons usually have limited opportunities to be involved in recruitment work, it is likely that they often find themselves unsure of how to appropriately introduce themselves and promote their department to job seekers. However, by designing it as shown in Figure 10, even department persons who are unfamiliar with writing job information can enter information relatively easily by looking at the sample entry. After completing the input, the department person presses the "Set" button to confirm the input information.

[0042] The information entered in Figure 10 is displayed as part of the job information screen shown in Figure 7 in the form of a display image. Although not shown in Figure 7, for example, it may be added to the end of the job information, or an icon such as a photo registered by the department person in charge may be displayed at the beginning, and by clicking on it, a screen like the display image in Figure 10 may pop up.

[0043] It is also possible to make it possible to check information about department personnel not only on the job information screen, but also on the "Notice" screen or "Message" screen as shown in Figure 11. Being able to check information about department personnel from interview notices and messages increases the chances of attracting alumni's interest. Also, for alumni, being able to get a sense of the hiring manager's personality before an interview or message exchange can help lower the psychological hurdle.

[0044] When the operation unit 18 of the recruiter terminal 10 performs an operation to press the "Settings" button shown in Fig. 10, the input information is sent from the communication unit 12 of the recruiter terminal 10 to the information processing device 100 via the NW. Specifically, the operation unit 18 accepts the operation of the recruiter EM pressing the "Settings" button. Based on the operation accepted by the operation unit 18, the creation unit 14 creates department person information including the content entered on the department person input screen, and sends it from the communication unit 22 to the information processing device 100. When the information processing device 100 receives the department person information, it organizes the department person information based on the unique information of the department person, such as the employee number, contained in the information, and registers (stores) the information as a department person information DB in the storage unit 110. FIG. 12 is an example of a department person information DB. In this example, the employee number is used as the unique information of the department person to uniquely identify the department person. Specifically, in the information processing device 100, the communication unit 102 receives the department person information. The reception unit 104 acquires the department person information from the communication unit 102, organizes the department person information based on the unique information of the department person, and registers the information as a department person information DB in the storage unit 110.

[0045] Next, using Figures 13 to 15, we will explain the unique features of recruitment and job search support services that target alumni. Generally, when a company's recruiters create a job posting, they are informing a wide range of people about the job, so they are required to avoid technical terms and internal company jargon and use more general expressions so that the job description can be easily understood by many people. On the other hand, when recruiting for alumni, it is expected that it will be easier to understand if technical terms and internal company jargon are used to explain the specific department name that is recruiting, the job content, the desired work history, etc. Therefore, it is effective if the job information can be created by skillfully incorporating technical terms and internal company jargon.

[0046] However, recruiters at client companies are not necessarily familiar with all company terminology. Furthermore, there is naturally variation in the retirement dates of alumni who register with the job search support service. Therefore, even if a specific department name is mentioned in a recruitment ad, if the department name itself has changed due to organizational changes after the alumni left, the recruitment information may not be accurately conveyed to the alumni.

[0047] Furthermore, it is expected that in actual recruitment activities, there will be many cases where recruitment is not limited to alumni, but where general recruitment and alumni recruitment are conducted in parallel. In such cases, preparing recruitment documents for both the general public and alumni will be a burden for the recruiter.

[0048] In order to solve the above-mentioned problems, the following describes a case where a conversion unit 109 is provided in the information processing device 100 included in the block diagram shown in Fig. 2. When the recruiter EM inputs text such as "job details" and "desired talent" in Fig. 6, it is effective to use in-house terminology for explanations in job information aimed at alumni. In this example, a method is disclosed in which conversion candidates for in-house terminology are displayed during the text input process, as exemplified in Fig. 14, so that the recruiter EM can use appropriate in-house terminology during the process of inputting text for these items. In the example of Figure 14, the part written in the general expression "housing information service app" is highlighted, and the conversion candidate "SUMAU app," which is the specific name of the app, is displayed. Similarly, "SUMAU counter" for "sales locations nationwide" and "R award" for "internal award" are displayed as conversion candidates.

[0049] In order to convert general terms into in-house terms, an in-house terminology conversion DB as shown in Fig. 15 is prepared in the storage unit 110 of the information processing device 100, and in-house terms and their meanings, as well as general terms to be converted, are stored in association with each other. As shown in Fig. 15, multiple candidates for conversion may be registered for one in-house term.

[0050] When the job seeker EM inputs text on the job information input screen shown in Fig. 6, the conversion unit 109 of the information processing device 100 compares the content of the input text with the content of the in-house terminology conversion DB at any timing. The timing of the text comparison may be designed to be performed continuously while the text is being input, or may be performed when the employer EM presses the "Enter key" while inputting text, or when the employer EM completes text input and presses a button such as "Confirm" or "Save."

[0051] If a character string registered in the internal terminology conversion database as a conversion candidate (for internal terms) is detected in the input text string, a highlighting effect is applied, such as highlighting the conversion candidate, and the internal term corresponding to the conversion candidate is displayed as a "conversion candidate" near the highlighted portion. Figure 14 shows an example of a highlighting effect that highlights the target portion, but other methods are possible, such as underlining the target portion or changing the text color of the target portion. Conceivable methods for displaying conversion candidates include displaying them in a speech bubble, or displaying only an icon so as not to interfere with the display of the text, and allowing conversion candidates to be displayed by clicking the icon. Furthermore, if there are multiple conversion candidates, they may be displayed in a pull-down format.

[0052] Furthermore, the storage unit 110 of the information processing device 100 stores an organizational tree DB representing the organizational structure of the client company, as shown in Fig. 16. As shown in Fig. 16, the organizational tree is created to have a layered structure. When a department name or the like is changed, the changes are designed to be automatically stored in the internal terminology conversion DB. At this time, the old department name is added to the conversion candidate column, and the corresponding new department name is added to the internal terminology column.

[0053] In this example, a configuration including an internal terminology conversion DB and an organizational tree DB has been described, but instead of a configuration including these table-like databases, an internal terminology and organizational tree can be learned and stored by learning-type artificial intelligence (AI). This configuration eliminates the need for the employer EM to manually update the database with new internal terminology or department names as needed, and also makes it possible to appropriately display conversion candidates even when the terminology or department name does not match exactly, further improving the work efficiency of the job seeker EM.

[0054] Furthermore, in the above-described embodiment, the employer EM enters information in text form into the input fields on the job information input screen, but the system may be designed so that if text data from job information for the general public (for non-alumni personnel) is copied and pasted into the input field, the AI ​​automatically converts the text into one suitable for alumni.

[0055] Next, we will explain how this job search support service for alumni matches job openings with job seekers. A typical recruitment matching service matches the recruitment requirements (salary, job type, work location, required skills, etc.) included in a job posting with the profile, desired conditions, and work history registered by the job seeker, and derives combinations with a high matching rate. At this time, the service is designed to notify employers of job seekers whose recruitment conditions match the current job information, and to notify job seekers of job information that matches their desired conditions.

[0056] In this embodiment, in addition to matching the recruitment requirements of the employer EM with the desired conditions of the job seeker AP, as described above, the system is characterized by the fact that matching is performed based on the department name of the department that is recruiting, the name of the department in which the department manager previously worked at the client company, and the names of departments related to these, etc. Furthermore, if the job is in a department that the alumni belonged to while they were employed at the client company, there are many positive factors, such as making it easier for the alumni to catch up and re-establish their personal network, which is likely to motivate them to apply. Specifically, the derivation unit 107 derives the matching rate by matching the recruiting requirements of the employer EM with the desired conditions of the job seeker AP, as well as by matching the job seeker information of the job seeker AP with the department names of the company that is recruiting, the department names of the department staff who have previously worked at the client company, and department names related to these. For example, the derivation unit 107 derives the matching rate as the percentage of items that match the desired conditions of the job seeker AP among all items included in the recruiting requirements of the employer EM. Furthermore, the derivation unit 107 may add the percentage of items that match the job seeker information of the job seeker AP among the department names of the company that is recruiting, the department names of the department staff who have previously worked at the client company, and department names related to these, as factors when deriving the matching rate. The derivation unit 107 acquires one or more combinations of job seekers and recruiting information (recruiting requirements) for which the derived matching rate is equal to or greater than a predetermined threshold. Based on the acquired combination or combinations, the creation unit 106 creates information for notifying the employer of information about job seekers whose recruitment conditions match the current recruitment information, and information for notifying the job seeker of information about job seekers whose desired conditions match the current recruitment information.

[0057] In addition, in this embodiment, when matching a job seeker with job information, the matching is performed using the department name to which the job seeker AP belonged when they were employed at the client company, as recorded in the job seeker information DB, and the (job) department name included in the job information DB. Specifically, the derivation unit 107 derives a matching rate based on the department name of the company where the job seeker AP, included in the job seeker information, previously worked and the department name of the company currently hiring, and acquires combinations for which the derived matching rate is equal to or exceeds a predetermined threshold. For example, taking the example of a person named "Hayashi Akiko" with job seeker ID "AP002" listed in the job seeker DB of FIG. 5, it can be seen that the job posting with job offer ID "SU001" listed in the job information DB of FIG. 8 is from the "SUMAI Group" of the "Housing Promotion Department" to which this person previously belonged. In other words, according to the organization tree DB of FIG. 16, it can be seen that not only the "department name" corresponding to "Layer 2" but also the "group name" corresponding to "Layer 3" match, indicating that this is a job posting with a very high matching rate.

[0058] Similarly, for a person named "Ichiro Tanaka" with job seeker ID "AP001," also listed in the job seeker database (Figure 5), the job posting with job offer ID "CP001" listed in the job information database (Figure 8) does not match the job seeker's work history in terms of department or group name. However, by looking at the organizational tree database (Figure 16), we can see that the "Human Resources Department" where this person previously worked and the "Legal Affairs Department" that is currently hiring belong to the same "Management Headquarters" at the layer above, "Layer 1." In this case, the matching rate is lower than in the example of "Akiko Hayashi" mentioned in the previous paragraph. In other words, the matching rate is higher for matches at deeper layers (from "Layer 3" to "Layer 1"), and the matching rate decreases as the layers become shallower. In this way, by using the organizational tree DB, it is possible to determine whether there is a match with nearby departments (related departments) even when the department names do not match exactly. The notification method can be set to change depending on the degree of matching. Specifically, it is effective to display "job openings in departments where you previously belonged" and "job openings in related departments," and to display the former in a more visible manner than the latter by changing the text color, font size, display order, etc.

[0059] Furthermore, for alumni, who have unique circumstances, an "attractive job offer" or "interesting job offer" is likely to be influenced not only by the job content and salary conditions, but also by "who is applying for the job." For example, even if the job content or salary conditions themselves are not particularly attractive, if they find out that "a colleague they were close with is now in charge of the department" or "a boss they respect is applying for the job," they are likely to be interested. Furthermore, even if they do not have contact with the department person themselves, a similar effect can be achieved if they can find contact with the department person's past affiliation, etc. Therefore, in this embodiment, in addition to the matching method described above, a method is disclosed in which the departments to which the department person in charge previously belonged and related departments are also included as the subject of matching.

[0060] Since the job information DB contains the IDs of department personnel, the department information in the department personnel DB is referenced using the department personnel ID as a key. For example, the department personnel for the job offer ID "CP001" in the job information DB shown in Figure 8 is "Mori Taro" with department personnel ID "101022". Next, the department information for "101022" is referenced from the department personnel DB in Figure 12 using the department personnel ID "101022" as a key. This reveals that the current department and group are the "Legal Department" and "Intellectual Property Group", but that the previous department and group were the "Human Resources and Labor Group" of the "Human Resources Department". For a person named "Tanaka Ichiro" with job seeker ID "AP001" listed in the job seeker DB in Figure 5, the job posting with job opportunity ID "CP001" listed in the job information DB in Figure 8 does not match the job seeker's work history in terms of either department name or group name. However, by looking at the organizational tree DB in Figure 16, we can see that the "Human Resources Department" and "Recruitment Officer" where this person previously worked and the department manager, "Mori Taro," belong to the same department (commonalities can be found in Layer 2), and there is a high possibility that they are aware of each other. In other words, we can see that there was a higher potential chance of a match than if matching were performed using only the department information included in the job information.

[0061] As in the result of the matching judgment in the previous paragraph, if the matching rate increases when the past work history of the department person in charge is also taken into account for matching, the matching judgment result may be revised, or the matching rate may be expressed with an icon different from the judgment result of normal matching (matching that does not include the past work history of the department person in charge).One possible method is to display "You might know this person!" near the name or icon of the department person in charge listed on the job posting.

[0062] The effects of this embodiment will be described. According to the recruitment and job search support system 1 of this embodiment, the information processing device 100 includes a reception unit 104 as a job seeker information reception unit that receives job seeker information including experienced organization identification information for identifying organizations where the job seeker has worked within a client company; a reception unit 104 as a job information reception unit that receives job information including recruiting organization identification information for identifying organizations recruiting employees for each job posting for a client company that is hiring; and a derivation unit 107 that derives a suitable combination of a job seeker and a job posting based on the experienced organization identification information included in the job seeker information and the recruiting organization identification information included in the job information. By configuring in this manner, the information processing device 100 can derive suitable combinations of job seekers and job openings based on the experience organization identification information and the recruiting organization identification information, thereby providing effective job information to alumni when conducting recruitment activities.

[0063] In the information processing device 100, the job information further includes recruiter identification information for the person in charge of the organization recruiting employees, which includes recruiter identification information for identifying the person in charge and recruiter's organization identification information for identifying the organization where the person in charge has worked, and the derivation unit 107 uses the recruiter identification information when deriving a suitable combination of job seekers and job postings. With this configuration, the information processing device 100 can derive a suitable combination of job seekers and job postings based on the person in charge of the organization recruiting employees, and the person in charge's organization identification information, which identifies the organization where the person in charge has worked. This configuration can arouse interest among alumni, making it possible to provide effective job posting information when conducting recruitment activities.

[0064] The information processing device 100 further includes organizational tree information that associates each organization that constitutes the client company by layer, and when the derivation unit 107 compares the experience organization identification information, the recruitment organization identification information, and the person in charge's employment organization identification information, the lower the layer on the organizational tree that the match is detected in, the higher the degree of match is determined to be. By configuring in this way, it is possible to use the organization tree information, so even if the department names do not match exactly, it is possible to determine whether there is a match with a nearby department (a related department).

[0065] According to the recruitment and job search support system 1 of this embodiment, the information processing device 100 includes a reception unit 104 that receives recruitment information, and a conversion unit 109 that detects, from among the words and phrases contained in the recruitment information, words and phrases that can be converted into more specialized expressions and presents conversion candidates. With this configuration, the information processing device 100 can notify the user of words and phrases that can be converted into more specialized expressions from among words and phrases included in the job information.

[0066] The information processing device 100 further includes a conversion candidate database that stores highly specialized words contained in job information in correspondence with highly general-purpose words having the same meaning, and the conversion unit 109 detects words to be converted and generates conversion candidates by referring to the conversion candidate database. By configuring in this way, the information processing device 100 can generate conversion candidates for words that can be converted into more specialized expressions detected from among words included in job information.

[0067] In the information processing device 100, the conversion unit 109 learns words to be converted and conversion candidates through machine learning. By configuring in this way, the information processing device 100 can increase the number of words to be converted and conversion candidates through machine learning.

[0068] Although an embodiment of the present invention has been described in detail above with reference to the drawings, the specific configuration is not limited to this embodiment, and design changes and the like are also included within the scope that does not deviate from the gist of the present invention. For example, a computer program for implementing the functions of each of the above-described devices may be recorded on a computer-readable recording medium, and the program recorded on the recording medium may be read and executed by a computer system. Note that the term "computer system" may include hardware such as an OS and peripheral devices.

[0069] In addition, "computer-readable recording medium" refers to writable non-volatile memory such as a flexible disk, optical magnetic disk, ROM, or flash memory, portable media such as a DVD (Digital Versatile Disc), or a storage device such as a hard disk built into a computer system. Furthermore, the term "computer-readable recording medium" also includes those that retain a program for a certain period of time, such as volatile memory (e.g., DRAM (Dynamic Random Access Memory)) within a computer system that serves as a server or client when a program is transmitted via a network such as the Internet or a communication line such as a telephone line.

[0070] The program may be transmitted from a computer system storing the program in a storage device or the like to another computer system via a transmission medium or by transmission waves in the transmission medium. Here, the "transmission medium" that transmits the program refers to a medium that has the function of transmitting information, such as a network (communication network) such as the Internet or a communication line (communication line) such as a telephone line. The program may also be for realizing part of the above-mentioned functions. Furthermore, it may be a so-called differential file (differential program) that can realize the above-mentioned functions in combination with a program already recorded in the computer system. [Explanation of symbols]

[0071] 1... Recruitment and job search support system, 10... Recruiter terminal, 12... Communication unit, 14... Creation unit, 15... Memory unit, 16... Image processing unit, 18... Operation unit, 19... Display unit, 20... Job seeker terminal, 22... Communication unit, 24... Creation unit, 25... Memory unit, 26... Image processing unit, 28... Operation unit, 29... Display unit, 30... Coordinator terminal, 32... Communication unit, 34... Creation unit, 35... Memory unit, 36... Image processing unit, 38... Operation unit, 39... Display unit, 100... Information processing device, 102... Communication unit, 104... Reception unit, 106... Creation unit, 107... Derivation unit, 108... Determination unit, 110... Memory unit

Claims

1. a reception section that receives job information; a conversion unit that detects words that can be converted into more specialized expressions from among words included in the job information and presents conversion candidates; An information processing device comprising:

2. The system further includes a conversion candidate database that stores highly specialized words and phrases included in the job information in association with highly general-purpose words and phrases having the same meaning, The information processing apparatus according to claim 1 , wherein the conversion unit detects words to be converted and generates conversion candidates by referring to the conversion candidate database.

3. The information processing device according to claim 1 , wherein the conversion unit learns the words to be converted and conversion candidates by machine learning.

4. 1. A computer-implemented information processing method, comprising: accepting job information; detecting words that can be converted into more specialized expressions from among words included in the job information, and presenting conversion candidates; An information processing method comprising:

5. On the computer, accepting job information; detecting words that can be converted into more specialized expressions from among words included in the job information, and presenting conversion candidates; A program that executes.

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