Information processing method, information processor, and program

Abstract

To provide an information processing method, an information processor, and a program that can appropriately determine appropriateness of a labor situation according to an organization.SOLUTION: An information processing method according to one embodiment of the present disclosure causes an information processor 2 to execute steps of: acquiring information related to a first work situation of one or more employees belonging to a first organization and information related to a first work system of the first organization; acquiring information related to second work situations of one or more employees belonging to one or more second organizations, and information related to a second work system of the one or more second organizations; and outputting, on the basis of a difference between the first work system and the second work system, when at least one of the first work situation, the second work situation, the first work system, and the second work system, or a combination thereof satisfies a comparison condition, system information determined.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present disclosure relates to an information processing method, an information processing device, and a program. [Background technology]

[0002] There are known techniques for managing the attendance of employees who are absent from work. For example, Patent Document 1 describes an attendance management system that enables employees to telework and appropriately and easily perform their main job and side job, and reduces the risk of leaking confidential information of a company or the like. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Patent Publication No. 2023-012303 Summary of the Invention [Problem to be solved by the invention]

[0004] However, while conventional techniques can manage the working conditions of an organization, they cannot properly determine the appropriateness of the working conditions. Therefore, the present disclosure provides an information processing method, an information processing device, and a program that can properly determine the appropriateness of the working conditions according to the organization. [Means for solving the problem]

[0005] An information processing method according to one embodiment of the present disclosure includes an information processing device that acquires information regarding a first work situation of one or more employees belonging to a first organization and a first work system of the first organization, acquires information regarding a second work situation of one or more employees belonging to one or more second organizations and a second work system of the one or more second organizations, and, when at least one or a combination of the first work situation, the second work situation, the first work system, and the second work system satisfies a comparison condition, outputs system information determined based on the differences between the first work system and the second work system.

[0006] An information processing device according to another aspect of the present disclosure performs the following operations: acquiring information regarding a first work situation of one or more employees belonging to a first organization and a first work system of the first organization; acquiring information regarding a second work situation of one or more employees belonging to one or more second organizations and a second work system of the one or more second organizations; and outputting system information determined based on the differences between the first work system and the second work system when at least one or a combination of the first work situation, the second work situation, the first work system, and the second work system satisfies a comparison condition.

[0007] A program according to another aspect of the present disclosure causes a terminal device to send instructions to an information processing device to (1) acquire information regarding a first work situation of one or more employees belonging to a first organization and a first work system of the first organization, and (2) acquire information regarding a second work situation of one or more employees belonging to one or more second organizations and a second work system of the one or more second organizations, and receive system information determined based on the differences between the first work system and the second work system when at least one or a combination of the first work situation, the second work situation, the first work system, and the second work system satisfies a comparison condition. [Effects of the Invention]

[0008] According to the present disclosure, it is possible to provide an information processing method, an information processing device, and a program that can appropriately determine the appropriateness of working conditions depending on the organization. [Brief explanation of the drawings]

[0009] [Figure 1] FIG. 2 is a conceptual diagram for explaining an example of the operation of the system 1. [Figure 2] FIG. 1 is a diagram illustrating an example of the configuration of a system 1. [Figure 3] 10 is a flowchart illustrating an example of the operation of the information processing device 2 according to the first embodiment. [Figure 4]10 is a flowchart illustrating an example of the operation of the information processing device 2 according to the second embodiment. [Figure 5] 10 is a diagram illustrating an example of a display screen of a user terminal device 3. FIG. [Figure 6] 10 is a diagram illustrating an example of a display screen of a user terminal device 3. FIG. [Figure 7] 10 is a diagram illustrating an example of a display screen of a user terminal device 3. FIG. [Figure 8] 10 is a diagram illustrating an example of a display screen of a user terminal device 3. FIG. [Figure 9] FIG. 10 is a diagram illustrating the operation of the information processing device 2 according to the third embodiment. [Figure 10] FIG. 2 is a diagram illustrating an example of the hardware configuration of each device in the system 1. DETAILED DESCRIPTION OF THE INVENTION

[0010] In this disclosure, the definitions of various terms may be based on, but are not limited to, various labor-related laws and regulations (e.g., the Labor Standards Act, the Industrial Safety and Health Act, and the Labor Contract Act). In other words, various terms may be interpreted more broadly than the definitions in the various laws and regulations to the extent that no contradiction occurs.

[0011] <1. Overview> The system 1 according to this embodiment (hereinafter simply referred to as "system 1") can acquire the following information (1) to (4). (1) Reference labor situation information regarding the reference labor situation, which is the labor situation of the reference organization. (2) Target labor situation information regarding the target labor situation, which is the labor situation of the target organization. (3) Standard labor system information regarding the standard labor system, which is the labor system of the reference organization. (4) Covered labor plan information regarding the covered labor plan that is the labor plan of the covered organization.

[0012] Hereinafter, information including target labor system information and target labor situation information will be referred to as "target labor information." Also, below, information including standard labor system information and standard labor situation information will be referred to as "standard labor information." Also, below, information including target labor information and standard labor information will be referred to as "labor information." Target organization, target labor situation, target labor system, standard organization, standard labor situation, and standard target labor system will also be referred to as first organization, first labor situation, first labor system, second organization, second labor situation, and second labor system, respectively.

[0013] Each of the target organization and the reference organization may be a corporation or a department. Each of the target organization and the reference organization may have one or more employees. The reference organization may be an organization that serves as a basis for comparison with the target organization.

[0014] The working conditions can be indicated by predetermined parameters. The parameters include, for example, parameters related to working style, parameters related to vacation, and parameters related to the employee's physical and mental health. The parameters related to working style include, for example, the employee's overtime hours, working hours, number of times late, number of times leaving early, number of times attending work, number of times absent, labor productivity, and number of consecutive days worked. The parameters related to vacation include, for example, the number of days of rest taken or the rate at which paid vacation is taken, the number of days taken or the rate at which paid vacation is taken, and the number of days worked on holidays or the rate at which paid vacation is taken. The parameters related to the employee's physical and mental health include, for example, the employee's engagement, the number of accidents, and the rate at which sick leave is taken.

[0015] Examples of labor systems include systems related to employee work styles, systems related to vacation, and systems related to employee benefits. Examples of systems related to work styles include systems related to remote work and systems related to working hours. Examples of systems related to vacation include systems related to paid vacation and systems related to vacation other than statutory vacation. Examples of systems related to employee benefits include systems related to rent subsidies and systems related to subsidies for self-improvement expenses.

[0016] System 1 may output system information determined based on the differences between the standard labor system and the target labor system when at least one of the standard labor situation, target labor situation, standard labor system, and target labor system satisfies a predetermined condition (hereinafter referred to as the "comparison condition").

[0017] An example of the operation of the system 1 will be described with reference to FIG. 1. The information processing device 2 included in the system 1 first acquires target labor system information and standard labor system information (S1). Next, the information processing device 2 acquires target labor situation information and standard labor situation information (S2). Next, the information processing device 2 determines whether at least one of the standard labor situation, target labor situation, standard labor system, and target labor system satisfies the comparison condition (S3). If it is determined that the comparison condition is satisfied, the information processing device 2 determines system information determined based on the difference between the target labor system and the standard labor system, and outputs it to the user (S4). A case in which the comparison condition is satisfied may be, for example, a case in which the standard labor situation is superior to the target labor situation.

[0018] The detailed configuration and operation of the system 1 will be described below.

[0019] <2. Configuration> The configuration of the system 1 will be described with reference to Fig. 2. The system 1 includes an information processing device 2, a user terminal device 3, and a communication network 4.

[0020] [User terminal device 3] The user terminal device 3 may be a device that is used at least temporarily by a user belonging to the target organization. The user terminal device 3 may be, for example, a personal computer, a smartphone, a tablet terminal, etc. The terminal device may include an input device (for example, a mouse, a keyboard, a touch panel, a camera, a microphone, etc.) and an output device (for example, a display, a speaker, etc.). The terminal device may be connected to the input device and the output device. The terminal device can communicate with other devices by executing an application such as a web browser.

[0021] The user terminal device 3 can send a display request for the system information to the information processing device 2. The display request can be an HTTP request. The user terminal device 3 can receive the system information as a response to the display request. The response to the display request can be an HTTP response. The user terminal device 3 can display the received system information.

[0022] [Information processing device 2] The information processing device 2 is a device that outputs system information based on target labor information and standard labor information. The information processing device 2 may be a server device when the user terminal device 3 is a client device. The information processing device 2 may be a web server device. An example of the configuration of the information processing device 2 will be described below.

[0023] The information processing device 2 includes a control unit 10, a storage unit 12, a network interface unit 14, and a bus 16. The control unit 10, the storage unit 12, and the network interface unit 14 are electrically connected via the bus 16.

[0024] (Control unit 10) The control unit 10 can configure an acquisition unit 100, a determination unit 102, and an output unit 104 by executing various programs stored in the storage unit 12, which will be described later.

[0025] -Acquisition part 100- The acquisition unit 100 includes a labor system information acquisition unit 100a and a labor situation information acquisition unit 100b.

[0026] ~Labor system information acquisition unit 100a~ The labor system information acquisition unit 100a acquires target labor system information, which includes information about the target labor system, which is the labor system of the target organization.

[0027] Furthermore, the labor system information acquisition unit 100a acquires standard labor system information. The standard labor system information includes information regarding the standard labor system, which is the labor system of one or more reference organizations. The standard labor system may be the labor system of one reference organization. The standard labor system may be the labor system of each of multiple reference organizations. The standard labor system may be a labor system commonly adopted by at least any of multiple reference organizations. The standard labor system may be a labor system adopted by a predetermined percentage of the multiple reference organizations. The standard labor system may be a labor system not adopted by at least any of the multiple reference organizations.

[0028] ~Work status information acquisition unit 100b~ The work situation information acquisition unit 100b acquires target work situation information, which includes information on the target work situation, which is the work situation of one or more employees belonging to a target organization.

[0029] Furthermore, the labor situation information acquisition unit 100b acquires reference labor situation information. The reference labor situation information includes information regarding the reference labor situation, which is the labor situation of one or more employees belonging to each of one or more reference organizations. The reference labor situation may be the labor situation of one reference organization. The reference labor situation may be the labor situation of each of multiple reference organizations. The reference labor situation may be the statistical labor situation of multiple reference organizations. The reference labor situation may be, for example, the average or median of overtime hours, the average or median of paid leave acquisition rate, and the distribution of engagement collected from a group of companies in a specific industry. In this example, the "group of companies in a specific industry" is an example of multiple reference organizations.

[0030] In this disclosure, "obtaining information" includes making the information processable in the control unit 10. "Obtaining information" may mean receiving the information from another device, reading the information from the storage unit 12, or obtaining the information as a result of a predetermined process.

[0031] -Judgment section 102- The determination unit 102 includes a comparison condition determination unit 102a, a reference tissue condition determination unit 102b, and a limiting condition determination unit 102c.

[0032] Comparison condition determination unit 102a The comparison condition determination unit 102a can determine whether at least one of the standard labor situation, the target labor situation, the standard labor system, and the target labor system, or a combination thereof, satisfies the comparison condition. The system information output unit 104a, which will be described later, can output system information when it is determined that the comparison condition is satisfied.

[0033] In one embodiment, the comparison conditions include at least one of the following (1) to (4). (1) The target work situation meets the first specified condition. (2) The applicable labor system satisfies the second specified condition. (3) The reference working conditions and the target working conditions satisfy the first specified relationship. (4) The standard labor system and the target labor system satisfy the second specified relationship.

[0034] The target labor situation satisfies the first predetermined condition when, for example, a parameter indicating the target labor situation or its change is equal to or greater than a predetermined threshold (or equal to or less than a predetermined threshold). The comparison condition determination unit 102a may determine that the comparison condition is satisfied when, for example, the median overtime hours in the target organization are equal to or greater than the legal upper limit for overtime hours. The comparison condition determination unit 102a may determine that the comparison condition is satisfied when, for example, the median overtime hours in the target organization have increased for three consecutive months. The comparison condition determination unit 102a may determine that the comparison condition is satisfied when, for example, the average overtime hours in the target organization are less than the average overtime hours for the same period of the previous year. A case in which the target labor situation satisfies the first predetermined condition may be a case in which the target labor situation should (or can) be improved by changing the target labor system. Alternatively, a case in which the target labor situation satisfies the first predetermined condition may be a case in which there is no problem with the target labor situation and the user should be notified that the target labor system should be maintained.

[0035] For example, the target labor system satisfies the second predetermined condition when the target labor system includes (or does not include) a predetermined labor system. For example, the comparison condition determination unit 102a may determine that the comparison condition is satisfied when the target labor system does not include a labor system required by law, such as a childcare leave system. A case in which the target labor system satisfies the second predetermined condition may be a case in which the target labor system should be (or can be) improved.

[0036] An example of the reference labor situation and the target labor situation satisfying the first predetermined relationship is when a parameter indicating the reference labor situation is superior to, greater than, or greater than (or inferior to, smaller than, or less than) a parameter indicating the target labor situation. The comparison condition determination unit 102a may determine that the comparison condition is satisfied, for example, when the median overtime hours in the target organization are greater than the median overtime hours in the target organization. Another example of the reference labor situation and the target labor situation satisfying the first predetermined relationship is when a parameter indicating the reference labor situation is comparable to a parameter indicating the target labor situation. A case in which the reference labor situation and the target labor situation satisfy the first predetermined relationship may be when the target labor situation should (or can) be improved to the level of the reference labor situation by changing the target labor system in accordance with the standard labor system.

[0037] An example of the standard labor system and the target labor system satisfying the second predetermined relationship is when a predetermined labor system included in the standard labor system is not included (or is included) in the target labor system. For example, the comparison condition determination unit 102a may determine that the comparison condition is satisfied when the standard labor system includes a remote work system and the target labor system does not include a remote work system. An example of the standard labor system and the target labor system satisfying the second predetermined relationship may be when the target labor system should (or can) be improved in accordance with the standard labor system.

[0038] According to the configuration in which the system information is output when the comparison conditions are satisfied, the user can grasp the system information at the timing when the target labor system should (or can) be improved.

[0039] ~Reference tissue condition determination section 102b~ The reference tissue condition determining unit 102b determines whether a predetermined tissue satisfies the reference tissue condition.

[0040] An example of a given organization satisfying the reference organization conditions is when the parameters indicating the working conditions of the given organization are better, larger, or more (or worse, smaller, or less) than the parameters indicating the target working conditions. In other words, the reference organization can be an organization whose given parameters are better than those of the target organization. By using such an organization as the reference organization, the user can grasp system information for improving the parameters indicating the target working conditions.

[0041] Another example of a given organization satisfying the reference organization conditions is that the given organization and the target organization share a given commonality. The given commonality can be commonality regarding at least one of the following: industry, business type, job type, size (e.g., sales volume or number of employees), area, employed work style, and listing status. In other words, the reference organization can be an organization that shares at least one of the following with the target organization: industry, business type, job type, size (e.g., sales volume or number of employees), area, employed work style, and listing status. Examples of working styles include fixed shifts, set working hours, flextime (with core time), and full flextime. Generally, average working conditions differ depending on the industry, etc. In contrast, by using an organization that shares the same industry, etc. as the target organization as the reference organization, users can select an organization that can be fairly compared with the target organization.

[0042] ~Restriction condition determination unit 102c~ The restriction condition determination unit 102c determines whether the reference organization satisfies the restriction condition. The restriction condition determination unit 102c can determine whether the reference organization satisfies the restriction condition when the system information output unit 104a (described later) can output system information in which information about the reference organization cannot be identified. The reference organization satisfies the restriction condition when, for example, the size (sales volume or number of employees, etc.), sales, market share, etc., of the reference organization are below a predetermined threshold. The reference organization satisfies the restriction condition when, for example, the number of other organizations belonging to the industry to which the reference organization belongs is below a predetermined threshold. The system information output unit 104a (described later) can restrict the output of the system information when it is determined that the reference organization satisfies the constraint. This configuration can restrict the output of system information that can substantially identify the reference organization, for example, when the reference organization is anonymized.

[0043] - Output section 104 - The output unit 104 includes a precision information output unit 104a, a status information output unit 104b, and an index output unit 104c.

[0044] ~Regulation information output unit 104a~ The system information output unit 104a outputs the system information, which is determined based on the difference between the standard labor system and the target labor system.

[0045] In one embodiment, the system information includes information about a labor system estimated based on the difference between a parameter indicating a reference labor situation and a parameter indicating a target labor situation. The information about the labor system may include information about a labor system estimated to be the cause of the difference between the parameter indicating the reference labor situation and the parameter indicating the target labor situation. For example, if the parameter indicating the reference labor situation is "15 hours of overtime per week" and the parameter indicating the target labor situation is "10 hours of overtime per week," the information about the labor system estimated based on this difference may include information about a labor system estimated to be the cause of the difference of 5 hours of overtime per week. This configuration allows the user to understand the labor system required to improve the parameter indicating the target labor situation to the level of the parameter indicating the reference labor situation.

[0046] Information about a labor system estimated based on the difference between a predetermined parameter indicating a reference labor situation and a predetermined parameter indicating a target labor situation can be determined by referencing related information. The related information can include information in which a relevant labor system is associated with each of one or more parameters, including the predetermined parameter. For example, the related information can include information in which the labor systems "flextime system," "paid leave acquisition incentive system," and "self-investment support system" are associated with each of the parameters "overtime hours," "paid leave acquisition rate," and "engagement." In the related information, multiple labor systems can be associated with one parameter.

[0047] In one embodiment, the system information includes proposal information regarding a proposed change to the subject labor system. The proposal information may include information regarding a labor system that is included in the subject labor system but not included in the standard labor system. The proposal information may include information regarding a labor system that is included in the standard labor system but not included in the subject labor system. An example of proposal information is information suggesting adding a remote work system to the subject labor system when the standard labor system includes a remote work system but the subject labor system does not. This configuration allows users to more easily understand how to improve the subject labor system.

[0048] The proposal information may include information about labor systems that are adopted in a predetermined percentage of multiple reference organizations. Another example of proposal information is information proposing that a target organization add an "advance overtime application system" when 60% of multiple reference organizations have adopted the "advance overtime application system." Note that the proposal information may be a proposal to delete a labor system included in the target labor system, or a proposal to maintain a labor system included in the target labor system.

[0049] In one embodiment, the system information is output in a state in which it cannot be identified as being related to the reference organization. Examples of a state in which it cannot be identified as being related to the reference organization include a state in which at least a portion of the information related to the reference organization is not displayed, and a state in which the information related to the reference organization is anonymized. Anonymizing the information related to the reference organization may include restricting the display of at least a portion of the reference organization's identifying information (e.g., corporate name). One example of anonymizing the identifying information of the reference organization is using an identification code instead of the name of the reference organization. Another example of anonymizing the identifying information of the reference organization is obscuring part of the name of the reference organization. Another example of anonymizing the identifying information of the reference organization is not displaying the identifying information of the reference organization. It is conceivable that disclosing system information in a state in which the reference organization can be identified to the target organization could result in the reference organization losing its profits. This configuration can prevent such a situation.

[0050] In one embodiment, if the reference organization satisfies the restriction condition, the regime information output unit 104a is restricted from outputting regime information. Restricting the output of regime information may mean not outputting the regime information. Restricting the output of regime information may mean outputting part of the regime information. Outputting part of the regime information may mean, for example, outputting only information about labor regimes related to specific parameters and omitting information about labor regimes related to other parameters.

[0051] ~ Situation information output unit 104b ~ The status information output unit 104b outputs status information regarding the difference between the standard labor situation and the target labor situation based on the standard labor situation information and the target labor situation information. The status information may include information comparing the standard labor situation and the target labor situation. With this configuration, the user can understand the difference between the standard labor system and the target labor system, as well as the difference between the standard labor situation and the target labor situation.

[0052] In one embodiment, the situation information includes information regarding differences between parameters indicating a reference work situation and parameters indicating a target work situation. The situation information may include, for example, differences in overtime hours, paid vacation take rates, and engagement between the reference organization and the target organization. The situation information may include information indicating these differences using distributions, graphs, etc.

[0053] In one embodiment, the situation information output unit 104b outputs situation information based on the operation of a user belonging to the target organization. In this case, the situation information may not include the target work situation information, but may include at least a portion of the reference work situation information. For example, the situation information may include information about overtime hours at the reference organization, but not about overtime hours at the target organization. This is because users belonging to the target organization can understand the target work situation information, and as long as they understand the reference work situation information, they can also understand the differences between them.

[0054] ~Indicator output section 104c~ The index output unit 104c can output a target index, which is an index determined based on the target labor information. That is, the index output unit 104c can output a target index determined based on the target labor system information, and can also output a target index determined based on the target labor situation information. The target index can be determined based on at least one of the number of paid vacation days granted in the target organization and the type of work style adopted in the target organization. These pieces of information are examples of information that can be included in the target labor system information. The target index can be determined based on at least one of the high rate of paid vacation acquisition in the target organization and the low amount of overtime hours in the target organization. These pieces of information are examples of information that can be included in the target labor situation information.

[0055] Furthermore, the index output unit 104c may output a reference index, which is an index determined based on the reference labor information. That is, the index output unit 104c can output a reference index determined based on the reference labor system information, and can also output a reference index determined based on the reference labor situation information. The reference index may be determined based on at least one of the number of paid vacation days granted in the reference organization and the type of work style adopted in the reference organization. These pieces of information are examples of information that may be included in the reference labor system information. The reference index may be determined based on at least one of the high rate of paid vacation acquisition in the reference organization and the low amount of overtime hours worked in the reference organization. These pieces of information are examples of information that may be included in the reference labor situation information.

[0056] The index output unit 104c may determine and output one standard index based on standard labor information for one reference organization. For example, the index output unit 104c may determine and output a standard index corresponding to a certain company based on the average working hours of employees at the company. Furthermore, the index output unit 104c may determine and output statistical standard indexes corresponding to multiple reference organizations based on the standard labor information for the multiple reference organizations. For example, the index output unit 104c may determine and output one standard index corresponding to a group of companies in a certain industry based on standard labor information such as the average working hours of employees of the group.

[0057] In one embodiment, the index is set to a high value when the labor system allows employees to work flexibly. In this case, the index can also be called a flexibility score. This configuration allows users to easily understand the degree of flexibility in work styles of the reference organization and the target organization.

[0058] In the present disclosure, "outputting information" may mean displaying the information, outputting the information as sound, or transmitting the information to another device. Also, in the present disclosure, transmitting information from a specific device to another device is not limited to transmitting the information through direct communication between the specific device and the other device, but may mean transmitting the information to the other device via the communication network 4 or transmitting the information to the other device via a device that relays the information.

[0059] (Storage unit 12) The storage unit 12 stores various types of information that must be stored in order for the information processing device 2 to operate. The storage unit 12 stores various programs that the control unit 10 executes.

[0060] (Network Interface Unit 14) The network interface unit 14 realizes communication with other devices or systems via the communication network 4.

[0061] [Communication Network 4] The communication network 4 realizes communication between the information processing device 2 and the user terminal device 3. The communication network 4 realizes communication based on, for example, the TCP / IP protocol.

[0062] <3.Operation> An example of the operation of the information processing device 2 will be described with reference to FIGS.

[0063] [First embodiment] An example of the operation of the information processing device 2 according to the first embodiment will be described with reference to Fig. 3. First, the information processing device 2 receives a display request for system information from the user terminal device 3 (S100). The display request may include information specifying one reference organization, may include information specifying multiple reference organizations, or may not include information specifying the reference organization.

[0064] Next, the information processing device 2 acquires standard labor information (S102). If the display request includes information identifying one reference organization, the information processing device 2 may acquire the standard labor information of that one reference organization. If the display request includes information identifying multiple reference organizations, the information processing device 2 may acquire the standard labor information of each of the multiple reference organizations (or its statistical standard labor information). If the display request does not include information identifying the reference organization, the information processing device 2 may acquire the standard labor information of all reference organizations registered in the system 1 (or its statistical standard labor information). As described above, the standard labor information may include standard labor situation information and standard labor system information. The standard labor situation information may include multiple parameters indicating the standard labor situation.

[0065] Next, the information processing device 2 acquires target labor information (S104). As described above, the target labor information may include target labor situation information and target labor system information. The target labor situation information may include multiple parameters that indicate the target labor situation.

[0066] Next, the information processing device 2 compares multiple parameters indicating the reference work situation with multiple parameters indicating the target work situation, and determines whether or not there are any parameters that satisfy the comparison condition (S106). In this example, the comparison condition is satisfied when there is a difference of a predetermined threshold or more between the parameters included in the reference work situation information and the parameters included in the target work situation information. If it is determined that there are no parameters that satisfy the comparison condition (NO in S106), the information processing device 2 terminates the processing. If it is determined that there are parameters that satisfy the comparison condition (YES in S106), the information processing device 2 proceeds to the following processing. In this example, the information processing device 2 determines in S106 that there is a difference in the parameter "overtime hours" between the reference work situation and the target work situation.

[0067] Next, the information processing device 2 estimates the labor system that is the cause of the difference between the reference labor situation and the target labor situation, based on the parameter that is determined to be different between the reference labor situation and the target labor situation (S108). In this example, since it is determined that there is a difference in the parameter "overtime hours" between the reference labor situation and the target labor situation, the information processing device 2 estimates the labor system that is the cause of the difference in "overtime hours."

[0068] Next, the information processing device 2 transmits system information including information on the labor system estimated in S108 to the user terminal device 3 (S110). Next, the information processing device 2 further transmits situation information on the difference between the reference labor situation and the target labor situation (S112). For example, the information processing device 2 transmits information on "overtime hours" in the reference organization and information on "overtime hours" in the target organization as situation information to the user terminal device 3.

[0069] According to the information processing device 2 according to the first embodiment, the user can grasp the labor system that is presumed to be the cause of the difference between the reference labor situation and the target labor situation, based on the difference between the reference labor situation and the target labor situation.

[0070] [Second embodiment] An example of the operation of the information processing device 2 according to the second embodiment will be described with reference to FIG. 4. In the first embodiment, an example was described in which a user specifies a reference organization. Also, in the first embodiment, an example was described in which system information is output based on whether the reference labor situation and the target labor situation satisfy the comparison conditions. In contrast, in the second embodiment, an example is described in which a user specifies the conditions without directly specifying the reference organization, and system information is output based on whether the reference labor system and the target labor system satisfy the comparison conditions.

[0071] First, the information processing device 2 receives a display request for system information from the user terminal device 3 (S200). In this example, the display request includes a search condition for the reference organization.

[0072] Next, the information processing device 2 identifies multiple reference organizations that satisfy the search conditions (S202). For example, if the search conditions are "same size as the target organization," the information processing device 2 can identify, from multiple organizations, an organization that has the same size as the target organization as the reference organization.

[0073] Next, the information processing device 2 acquires the standard labor information for each of the multiple standard organizations identified in S202 (S204), and then acquires the target labor information (S206).

[0074] Next, the information processing device 2 determines whether there are any labor systems that are included in the standard labor system but not included in the target labor system, based on the standard labor system information included in each of the multiple standard labor information and the target labor system information included in the target labor information (S208). The existence of a labor system that is included in the standard labor system but not included in the target labor system is an example of the standard labor system and the target labor system satisfying the comparison condition. If it is determined that there are no labor systems that are included in the standard labor system but not included in the target labor system (S208 NO), the information processing device 2 terminates processing. If it is determined that there are labor systems that are included in the standard labor system but not included in the target labor system (S208 YES), the information processing device 2 transmits system information including information on the labor system (S210).

[0075] According to the information processing device 2 according to the second embodiment, the user can easily compare the target labor system with the standard labor system adopted in the reference organization that satisfies the search conditions specified by the user.

[0076] [Third embodiment] In the third embodiment, examples of display screens of the user terminal device 3 will be described with reference to FIGS.

[0077] FIG. 5 is an example of a display screen of the user terminal device 3 when the user sets search conditions for a reference organization. The example display screen of FIG. 5 displays a search condition input area d100 and a proceed button d102. The user can set search conditions via various interfaces displayed in the search condition input area d100. In the example display screen of FIG. 5, the search conditions are set so that an organization that shares the same "industry" as the target organization and has a higher paid leave acquisition rate than the target organization is extracted as the reference organization. The user can transition from the example display screen of FIG. 5 to the next screen by pressing the proceed button d102.

[0078] FIG. 6 is an example of a display screen displayed when the proceed button d102 is pressed on the example display screen of FIG. 5. FIG. 6 is an example of a display screen displaying the search results for the reference organization. The example display screen of FIG. 6 displays reference organization buttons d200-d204 and a proceed button d206. Each of the reference organization buttons d200-d204 corresponds to a reference organization extracted from multiple organizations based on the search criteria. The user can select a reference organization to be used for comparison with the target organization by pressing at least one of the reference organization buttons d200-d204. For example, when the user presses the reference organization button d200, system information determined based on the differences between the standard labor system of the reference organization corresponding to the reference organization button d200 and the system of the target organization is displayed. Note that the name of the reference organization corresponding to the organization button d202 is anonymized. The user can transition the example display screen of FIG. 6 to the next screen by pressing the proceed button d206.

[0079] FIG. 7 is an example of a display screen that appears when the proceed button d206 is pressed while only the reference organization button d200 is pressed on the example display screen of FIG. 6. FIG. 7 is an example of a display screen for proposed information and difference information. Note that proposed information is an example of system information. The example display screen of FIG. 7 displays difference information d300 and proposed information d302-d306. Difference information d300 is information about the difference between the reference labor situation and the target labor situation. Proposed information d302 is an example of information about a labor system estimated based on the difference between the "paid leave acquisition rate" in the reference labor situation and the "paid leave acquisition rate" in the target labor situation. Proposed information d304 is an example of information about a labor system that is included in the reference labor system but not included in the target labor system. Proposed information d306 is an example of information about a labor system that is included in the target labor system but not included in the reference labor system.

[0080] Figure 8 is an example of a display screen that appears when the proceed button d206 is pressed while multiple of the reference organization buttons d200-d204 are pressed on the display screen example of Figure 6. The display screen example of Figure 8 displays proposed information d400. The proposed information d400 is an example of information about labor systems that are adopted at a predetermined rate among multiple reference organizations.

[0081] [Fourth embodiment] An example of a method for determining an index will be described with reference to FIG. 9. FIG. 9 shows an example of a table that the information processing device 2 can refer to when determining an index. In the table of FIG. 9, multiple combinations of conditions and scores are associated with each of multiple items included in the labor information. For example, the item "average overtime hours" is associated with (1) the combination of the condition "45 hours or more" and a score of "1 point," (2) the combination of the condition "15 hours or more but less than 45 hours" and a score of "2 points," and (3) the combination of the condition "less than 15 hours" and a score of "3 points." Furthermore, for example, the item "work style" is associated with (1) the combination of the condition "fixed" and a score of "1 point," (2) the combination of the condition "flexible" and a score of "2 points," and (3) the combination of the condition "full flexible" and a score of "3 points."

[0082] If the standard work information includes, for example, information such as "average overtime hours: 20 hours," "paid leave acquisition rate: 45%," "work style: full flex," and "remote work: up to 1 day / week," the information processing device 2 may determine the standard indicators in accordance with the following (1) to (5). (1) “Average overtime hours: 20 hours” meets the condition of “more than 15 hours and less than 45 hours,” so the score is determined to be “2 points.” (2) “Paid leave acquisition rate: 45%” meets the condition of “less than 50%,” so the score will be determined as “1 point.” (3) “Work style: Full flex” meets the conditions for “flex,” so the score is determined to be “2 points.” (4) “Remote work: up to 1 day / week” meets the condition “up to 2 days / week,” so the score will be determined to be “2 points.” (5) Based on the total score of (1) to (4), the standard indicator is determined to be "7 points."

[0083] The target indicator may be determined in the same manner as the reference indicator. In addition to the above examples, the indicator may be determined based on whether or not rounding of time stamps is performed when clocking in and out.

[0084] <4. Hardware Configuration> 10, an example of a hardware configuration in which the devices included in the above-described system 1 are realized by a computer 70 will be described. Note that the configuration of each device can also be realized by dividing it into multiple devices.

[0085] As shown in FIG. 10, a computer 70 includes a processor 700 , a storage device 702 , an input I / F 704 , a data I / F 706 , a communication I / F 708 , and a display device 710 .

[0086] The processor 700 controls various processes in the computer 70 by executing programs stored in the storage device 702. For example, each component included in the control unit 10 of the information processing device 2 can be realized by the processor 700 executing the programs stored in the storage device 702.

[0087] The storage device 702 is a storage medium such as a RAM (Random Access Memory), etc. The RAM temporarily stores the program code of the program executed by the processor 700 and data required when the program is executed.

[0088] The storage device 702 may also be a non-volatile storage medium such as a hard disk drive (HDD) or flash memory. The storage device 702 stores an operating system and various programs for implementing the above-described configurations. The storage medium storing the various programs may be a non-transitory computer-readable medium. The storage device 702 may also store tables that register various types of information and a DB that manages the tables. Such programs and data are loaded into the storage device 702 as needed and referenced by the processor 700.

[0089] The input I / F 704 is a device for receiving input from a user. Specific examples of the input I / F 704 include a camera, a button, a microphone, a keyboard, a mouse, a touch panel, various sensors, and a wearable device. The input I / F 704 may be connected to the computer 70 via an interface such as a USB (Universal Serial Bus).

[0090] The data I / F 706 is a device for inputting data from outside the computer 70. A specific example of the data I / F 706 is a drive device for reading data stored in various storage media. The data I / F 706 may be provided outside the computer 70. In this case, the data I / F 706 is connected to the computer 70 via an interface such as a USB.

[0091] The communication I / F 708 is a device for performing data communication with devices external to the computer 70 via the communication network 4, either wired or wirelessly. The communication I / F 708 may be provided external to the computer 70. In this case, the communication I / F 708 is connected to the computer 70 via an interface such as a USB.

[0092] The display device 710 is a device for displaying various types of information. Specific examples of the display device 710 include a liquid crystal display, an organic EL (Electro-Luminescence) display, and a display of a wearable device. The display device 710 may be provided outside the computer 70. In this case, the display device 710 is connected to the computer 70 via, for example, a display cable. Furthermore, when a touch panel is adopted as the input I / F 704, the display device 710 can be configured as an integral part of the input I / F 704.

[0093] Furthermore, the components of the devices included in the system 1 described in the above embodiment are assumed to realize predetermined processing in cooperation with other hardware by the processor 700 executing a program stored in the storage device 702. In other words, these components are envisioned as both software or firmware and the corresponding hardware, and in both of these concepts, they are also referred to as "functions," "means," "parts," "processing circuits," "units," or "modules," and can be interpreted as such.

[0094] <5. Other configurations> The matters described in the above embodiment can be changed as appropriate within a range that does not cause inconsistencies.

[0095] System 1 may acquire reference labor information and target labor information from other systems. Examples of other systems include attendance management systems and systems that integrate multiple attendance management systems. System 1 may acquire reference labor information based on user registration or opt-in by an administrator of the reference organization. Similarly, system 1 may acquire target labor information based on user registration or opt-in by an administrator of the target organization.

[0096] The information processing device 2 may accept input of a period from the user. In this case, it may determine whether the comparison condition described in the above embodiment is satisfied based on the standard labor information and the target labor information for the period specified by the user. For example, the information processing device 2 may determine whether the standard labor situation and the target labor situation for the period specified by the user satisfy a first predetermined relationship.

[0097] The information processing device 2 may estimate the busyness level of the reference organization based on the reference work status information. The information processing device 2 may further output information related to the busyness level of the reference organization. This allows the user to understand the busyness levels of other organizations in the same industry, for example, and use this information for staffing, etc.

[0098] In the above embodiment, the user is typically described as belonging to the target organization, but this is not limiting, and the user may be a person who does not belong to either the target organization or the reference organization.

[0099] 6. EMBODIMENTS OF THE PRESENT DISCLOSURE The above embodiment is merely an example of the present disclosure and does not limit the scope of application of the present disclosure. The devices included in system 1 may be physically present devices or so-called virtual machines. The devices included in system 1 may be configured with multiple devices that are physically or logically separated. For example, some of the functions of information processing device 2 may be implemented in a first information processing device, and other functions may be implemented in a second information processing device that can operate in cooperation with the first information processing device. Furthermore, the devices included in system 1 may be devices on the cloud (i.e., computing resources available via a network). Note that, unless inconsistent, each process in the present disclosure may be replaced by a process such as generative AI (artificial intelligence), LLM (large language model), AI, machine learning, or machine learning, and a portion of each process may be realized by such a process.

[0100] The present disclosure includes, for example, the following embodiments: Note that terms used in the above embodiments are shown in parentheses.

[0101] [Appendix 1] An information processing method according to one embodiment of the present disclosure includes an information processing device 2 acquiring information regarding a first work situation (target work situation) of one or more employees belonging to a first organization (target organization) and a first work system (target work system) of the first organization, acquiring information regarding a second work situation (reference work situation) of one or more employees belonging to one or more second organizations (reference organizations) and a second work system (reference work system) of the one or more second organizations, and outputting system information determined based on the differences between the first work system and the second work system when at least one or a combination of the first work situation, the second work situation, the first work system, and the second work system satisfies a comparison condition.

[0102] [Appendix 2] The comparison conditions are (1) the first working situation satisfies the first specified condition; and (2) The first labor system satisfies the second specified condition; and (3) the first working condition and the second working condition satisfy a first predetermined relationship; (4) The first labor system and the second labor system satisfy a second specified relationship; 2. An information processing method according to claim 1, comprising at least one of the following:

[0103] [Appendix 3] An information processing method according to claim 1 or 2, wherein the first work status and the second work status are both indicated by predetermined parameters.

[0104] [Appendix 4] 4. The information processing method according to claim 3, wherein the predetermined parameter is a parameter relating to at least one of an employee's overtime hours, paid leave taken, and engagement.

[0105] [Appendix 5] An information processing method described in Appendix 3 or 4, wherein the system information includes information regarding a labor system estimated based on the difference between a predetermined parameter indicating a first labor situation and a predetermined parameter indicating a second labor situation.

[0106] [Appendix 6] An information processing method as described in Appendix 5, in which information regarding the labor system estimated based on the difference between a predetermined parameter indicating a first labor situation and a predetermined parameter indicating a second labor situation is determined by the information processing device 2 referring to relationship information indicating relevant labor systems for each of one or more parameters including the predetermined parameter.

[0107] [Appendix 7] The information processing device 2 An information processing method described in any one of Appendices 1 to 6, further comprising outputting at least one of a first indicator determined based on information regarding at least one of a first work situation and a first work system, and a second indicator determined based on information regarding at least one of a second work situation and a second work system.

[0108] [Appendix 8] The first indicator is determined based on at least one of the following: the number of days of paid vacation granted, the type of working arrangement adopted, the high rate of paid vacation acquisition, and the low number of overtime hours, which are included in the information on at least one of the first labor system and the first labor situation; An information processing method as described in Appendix 7, in which the second indicator is determined based on at least one of the number of days of paid vacation granted, the type of working arrangement adopted, the rate of paid vacation taken, and the number of overtime hours, which are included in the information on at least one of the second work system and the second work situation.

[0109] [Appendix 9] An information processing method according to any one of Appendices 1 to 8, wherein the one or more first organizations and second organizations are each a corporation or department, and at least one of the industry, business type, job type, size, area, employment style, and listing status satisfies a specified relationship.

[0110] [Appendix 10] 10. An information processing method according to any one of appendices 1 to 9, wherein the system information includes information relating to a proposed change to the first labor system.

[0111] [Appendix 11] The information processing device 2 An information processing method described in any one of Appendices 1 to 10, further comprising: outputting information regarding differences in predetermined parameters between the first work situation and the second work situation based on an operation of a user belonging to the first organization.

[0112] [Appendix 12] An information processing method according to any one of appendices 1 to 11, wherein the institutional information is output in a state in which it cannot be identified as being related to at least one of one or more second organizations.

[0113] [Appendix 13] 13. The information processing method of any one of appendices 1 to 12, wherein output of the system information is restricted if one or more second organizations satisfy a restriction condition.

[0114] [Appendix 14] An information processing device 2 according to another aspect of the present disclosure performs the following operations: acquiring information regarding a first work situation of one or more employees belonging to a first organization and a first work system of the first organization; acquiring information regarding a second work situation of one or more employees belonging to one or more second organizations and a second work system of the one or more second organizations; and outputting system information determined based on the differences between the first work system and the second work system when at least one or a combination of the first work situation, the second work situation, the first work system, and the second work system satisfies a comparison condition.

[0115] [Appendix 15] A program according to one embodiment of the present disclosure causes a terminal device to send instructions to an information processing device 2 to (1) acquire information regarding a first work situation of one or more employees belonging to a first organization and a first work system of the first organization, and (2) acquire information regarding a second work situation of one or more employees belonging to one or more second organizations and a second work system of the one or more second organizations, and receive system information determined based on the differences between the first work system and the second work system when at least one or a combination of the first work situation, the second work situation, the first work system, and the second work system satisfies a comparison condition. [Explanation of symbols]

[0116] 1...system, 2...information processing device, 3...user terminal device, 4...communication network, 10...control unit, 12...storage unit, 14...network interface unit, 70...computer, 100...acquisition unit, 100a...labor system information acquisition unit, 100b...labor situation information acquisition unit, 102...determination unit, 102a...comparison condition determination unit, 102b...reference organization condition determination unit, 102c...restriction condition determination unit, 104...output unit, 104a...system information output unit, 104b...situation information output unit, 104c...index output unit

Claims

1. The information processing device Obtaining information about a first work situation of one or more employees belonging to a first organization and a first work system of the first organization; Obtaining information on second work situations of one or more employees belonging to one or more second organizations and information on second work systems of the one or more second organizations; outputting system information determined based on a difference between the first labor system and the second labor system when at least one of the first labor situation, the second labor situation, the first labor system, and the second labor system, or a combination thereof, satisfies a comparison condition; An information processing method that performs the above.

2. The comparison conditions are: (1) the first work situation satisfies a first predetermined condition; and (2) the first labor system satisfies a second predetermined condition; (3) the first work situation and the second work situation satisfy a first predetermined relationship; (4) the first labor system and the second labor system satisfy a second predetermined relationship; The information processing method according to claim 1 , comprising at least one of the following:

3. The information processing method according to claim 1 , wherein the first work situation and the second work situation are both indicated by predetermined parameters.

4. The information processing method according to claim 3 , wherein the predetermined parameter is a parameter related to at least one of overtime hours, paid leave taken, and engagement of employees.

5. The information processing method according to claim 3 , wherein the system information includes information regarding a labor system estimated based on a difference between the predetermined parameter indicating the first labor situation and the predetermined parameter indicating the second labor situation.

6. 6. The information processing method according to claim 5, wherein the information regarding the work system estimated based on the difference between the predetermined parameter indicating the first work situation and the predetermined parameter indicating the second work situation is determined by the information processing device by referring to relationship information indicating relevant work systems for each of one or more parameters including the predetermined parameter.

7. The information processing device, The information processing method of claim 1, further comprising outputting at least one of a first indicator determined based on information relating to at least one of the first work situation and the first work system, and a second indicator determined based on information relating to at least one of the second work situation and the second work system.

8. the first indicator is determined based on at least one of the number of days of paid vacation granted, the type of working arrangement adopted, the rate of paid vacation acquisition, and the number of overtime hours, which are included in information on at least one of the first work system and the first work situation; 8. The information processing method according to claim 7, wherein the second indicator is determined based on at least one of the number of days of paid vacation granted, the type of working arrangement adopted, the rate of paid vacation acquisition, and the number of overtime hours, which are included in information about at least one of the second work system and the second work situation.

9. 2. The information processing method according to claim 1, wherein the one or more first organizations and the second organizations are each a corporation or a department, and at least one of industry, business type, job type, size, area, employed working style, and listing status satisfies a predetermined relationship.

10. The information processing method according to claim 1 , wherein the system information includes information regarding a proposal to change the first labor system.

11. The information processing device, The information processing method according to claim 1 , further comprising: outputting information regarding differences in predetermined parameters between the first work situation and the second work situation based on an operation of a user belonging to the first organization.

12. The information processing method according to claim 1 , wherein the system information is output in a state in which it cannot be identified as being related to at least one of the one or more second organizations.

13. The information processing method according to claim 1 , wherein output of the regulatory information is restricted when the one or more second organizations satisfy a restrictive condition.

14. An information processing device having a processor, the processor: Obtaining information about a first work situation of one or more employees belonging to a first organization and a first work system of the first organization; Obtaining information on second work situations of one or more employees belonging to one or more second organizations and information on second work systems of the one or more second organizations; outputting system information determined based on a difference between the first labor system and the second labor system when at least one of the first labor situation, the second labor situation, the first labor system, and the second labor system, or a combination thereof, satisfies a comparison condition; An information processing device that executes the above.

15. To the terminal device, (1) acquiring information on a first work situation of one or more employees belonging to a first organization and a first work system of the first organization; and (2) acquiring information on a second work situation of one or more employees belonging to one or more second organizations and a second work system of the one or more second organizations, to an information processing device. receiving system information determined based on a difference between the first work system and the second work system when at least one of the first work situation, the second work situation, the first work system, and the second work system, or a combination thereof, satisfies a comparison condition; A program that executes.

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