Control system, POS device, control method and program

Abstract

To provide a control system, a POS device, a control method and a program, allowing a customer to securely receive a change even when an operation to dispense the change is not performed by the customer.SOLUTION: A control system according to the present disclosure includes a payment processing machine that executes payment reception processing by a service recipient when the service is provided, and a POS device that can execute re-issuing processing of a change receipt on which settlement information capable of settlement of a change for payment is printed. The POS device includes a control unit that controls to make it impossible to execute the re-issuing processing if the payment processing machine cites the settlement information.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present disclosure relates to a control system, a POS device, a control method, and a program. [Background technology]

[0002] Patent Document 1 discloses a fuel supply system. In the fuel supply system disclosed in Patent Document 1, when change is due for payment associated with fuel supply, a receipt issuing machine issues a receipt. The customer receives the receipt and dispenses the change by having the change dispenser read the barcode printed on the receipt. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Application Laid-Open No. 2004-231264 Summary of the Invention [Problem to be solved by the invention]

[0004] In the fuel supply system disclosed in Patent Document 1, if a customer does not pay change, an employee can obtain unsettled receipts from a management computer that manages customer payment information. This can lead to fraudulent behavior by employees issuing new receipts to settle the bill. This creates a problem where customers are unable to receive their change.

[0005] In view of the above-mentioned problems, the object of the present disclosure is to provide a control system, a POS device, a control method, and a program that allow a customer to reliably receive change even if the customer does not dispense the change. [Means for solving the problem]

[0006] The control system according to the present disclosure comprises: a payment processing machine that executes a process for accepting payments from service recipients in connection with the provision of services; a POS device capable of reissuing a change receipt on which settlement information is printed to allow change to be paid, The POS device includes a control unit that controls the payment processor so that the reissue process cannot be performed if the payment processor references the settlement information.

[0007] The POS device according to the present disclosure comprises: A POS device capable of reissuing a change receipt on which settlement information is printed to allow a service recipient to make change in response to the provision of a service, The machine is provided with a control unit that controls so that when the settlement information is quoted, a new change receipt issuing process cannot be executed.

[0008] The control system according to the present disclosure comprises: a payment processing machine that executes a process of accepting a payment for the provision of a service by a service recipient and, when change is due for the payment, an issuing process of a change receipt on which settlement information regarding the settlement of change by the service recipient is printed; a change dispenser that executes a change dispensing process; a POS device that executes a process of reissuing a change receipt on which the settlement information is printed; A control system comprising: The POS device When the payment processing machine issues a change receipt on which the settlement information is printed as first settlement information in the issuance process, the payment processing machine issues a new change receipt on which second settlement information different from the first settlement information is printed in the reissue process, The change dispenser is controlled so that when it acquires the first settlement information of the change receipt, it executes the change dispensing process, and when it acquires the second settlement information of the new change receipt, it does not execute the change dispensing process.

[0009] The control method according to the present disclosure includes: A control method for a POS device capable of reissuing a change receipt on which settlement information is printed to allow a service recipient to make change in response to the provision of a service, comprising: When the settlement information is quoted, control is performed so that the reissuance process of the change receipt cannot be executed. The processing is performed by a computer.

[0010] The program according to the present disclosure is A program for a POS device capable of reissuing a change receipt on which settlement information is printed to allow a service recipient to receive change in response to the provision of a service, When the settlement information is quoted, control is performed so that the reissuance process of the change receipt cannot be executed. The processing is executed by a computer. [Effects of the Invention]

[0011] The present disclosure makes it possible to provide a control system, a POS device, a control method, and a program that allow a customer to receive change reliably even if the customer does not dispense the change. [Brief explanation of the drawings]

[0012] [Figure 1] FIG. 1 is a block diagram illustrating a control system according to the present disclosure. [Figure 2] 1 is a flowchart illustrating a control method according to the present disclosure. [Figure 3] FIG. 1 is a block diagram illustrating a control system according to the present disclosure. [Figure 4] 1 is a flowchart illustrating a control method according to the present disclosure. [Figure 5] FIG. 1 is a block diagram illustrating a control system according to the present disclosure. [Figure 6] 1 is a flowchart illustrating a control method according to the present disclosure. [Figure 7] FIG. 1 is a block diagram illustrating a control system according to the present disclosure. [Figure 8]1 is a block diagram showing a configuration example of a POS device etc. according to the present disclosure. DETAILED DESCRIPTION OF THE INVENTION

[0013] The present disclosure will be described below through embodiments, but the disclosure according to the claims is not limited to the following embodiments. Furthermore, not all of the configurations described in the embodiments are necessarily essential as means for solving the problems. In each drawing, the same elements are denoted by the same reference numerals, and redundant explanations are omitted as necessary.

[0014] <Embodiment 1> <Control System> The configuration of a control system according to the present disclosure will be described below with reference to Fig. 1. Fig. 1 is a block diagram illustrating a control system according to the present disclosure. As shown in Fig. 1, a control system 10 includes a POS device 11 and a payment processor 13.

[0015] The payment processor 13 executes a process for accepting payments from service recipients in connection with the provision of services.

[0016] A service recipient is a person who receives a service, i.e., a customer. A service provider, which will be described later, provides a service to a service recipient. The service provider includes a service provider, for example, an employee. The service requires payment of money by the service recipient. A typical service is refueling a vehicle.

[0017] An example of the settlement of change for a service recipient will be described below. When change is due for a payment, the payment processing machine 13 issues a change receipt with settlement information printed on it. The service recipient can receive the change using the change receipt. The payment processing machine 13 also issues a slip for the service.

[0018] Furthermore, when change is due for a payment, the payment processing machine 13 links the settlement information with the member information of the service recipient. The member information may be displayed on the terminal of the service recipient, for example, and the service recipient may use the member information to settle the change.

[0019] The settlement information is information that enables the service recipient to receive change. The settlement information includes information indicating the amount of change due. The settlement information is typically information that can be read by the terminal or device that pays the change, such as a one-dimensional barcode or a two-dimensional barcode (barcode ID). The service recipient can settle the change by, for example, having the terminal or device that pays the change read a change receipt with the settlement information printed on it.

[0020] Here, the service recipient may forget to give change or may not have time to give change, and may not receive change.

[0021] That is, there are cases where the service recipient does not settle the change even though there is change due for the money paid for the service from the service provider. The POS device 11 manages whether the service recipient has settled the change or not. The POS device 11 is a device owned by the service provider that manages accounting.

[0022] If the service recipient does not settle the change, the service provider can know from the POS device 11 that the service recipient has not settled the change. The POS device 11 can reissue a change receipt with the settlement information printed on it and a slip (receipt) for the service. Therefore, the service provider can reissue the change receipt from the POS device 11.

[0023] The service provider may use the reissued change receipt to embezzle the change from the service recipient. In this way, if the service recipient does not pay out the change, the service provider may commit fraud. Fraudulent acts include the service provider paying the change that the service recipient has not yet paid and embezzling that change.

[0024] Even if the service recipient uses the settlement information to settle the change after the service provider's fraudulent act, the service recipient cannot receive the change because the service provider has already settled the bill. In this way, the service recipient may not be able to receive the change due to the fraudulent act of an employee who reissues a change receipt to settle the bill.

[0025] However, in the control system 10 according to the present disclosure, the POS device 11 includes a control unit 12. The control unit 12 controls the POS device 11 so that, once the settlement information is quoted, the process of reissuing a change receipt cannot be executed.

[0026] With this configuration, the service provider can know that the service recipient has not paid the change, but cannot reissue the change receipt from the POS device 11. This prevents the service provider from committing fraud even if the service recipient does not pay out the change. Therefore, the service recipient can receive the change without fail.

[0027] <Information processing method> Next, a control method according to the present disclosure will be described. Fig. 2 is a flowchart showing the control method according to the present disclosure. The control method according to the present disclosure is a control method for controlling a POS device.

[0028] As shown in FIG. 2, in the control method according to the present disclosure, when the settlement information is quoted, the POS device is controlled so that the process of reissuing the change receipt cannot be executed.

[0029] With this configuration, the service provider can know that the service recipient has not yet paid the change, but the POS device cannot reissue the change receipt, so the service recipient can receive the change without fail.

[0030] <Embodiment 2> <Control System> The configuration of a control system according to the present disclosure will be described below with reference to Fig. 3. Fig. 3 is a block diagram illustrating a control system according to the present disclosure. As shown in Fig. 3, a control system 20 includes a POS device 100, a payment processing machine 200, a change dispenser 300, and a server 400.

[0031] <Payment processing machine> First, a description will be given of the payment processing machine 200. The payment processing machine 200 comprises a reception unit 201 and an issuing unit 202. The reception unit 201 executes the reception process of payments from service recipients in connection with the provision of services.

[0032] More specifically, the reception unit 201 executes a payment reception process when the service recipient inserts money or a credit card into the payment processing machine 200. The reception unit 201 also executes a payment reception process when the service recipient makes a payment using electronic money.

[0033] The reception unit 201 also executes a process to receive membership information for service recipients. Membership information is information for identifying service recipients. Membership information is information displayed, for example, by a one-dimensional barcode or two-dimensional barcode. Transaction information may be managed within an application installed on the terminal.

[0034] The reception unit 201 executes a process of accepting the membership information of the service recipient by, for example, reading the membership information printed on a membership card. The membership card is a card that includes, for example, membership information and points for services, and the service recipient can use the membership card to make payments and receive change. As another example, the reception unit 201 executes a process of accepting the membership information of the service recipient by, for example, reading the membership information displayed on an application on the terminal of the service recipient.

[0035] When change is due for a payment, the issuing unit 202 executes a process of issuing a change receipt on which settlement information that allows the service recipient to settle the change is printed. The issuing unit 202 may also execute a process of issuing a change receipt by printing the expiration date of the settlement information. The issuing unit 202 may also be configured to issue a service slip regardless of whether or not change is due for a payment.

[0036] A slip is essentially a receipt. The slip has the store name, store phone number, issue date and time, slip number, service details, service amount, deposit amount, and change amount printed on it. The change receipt has at least the settlement information printed on it.

[0037] In the following, the issuing unit 202 will be described as being configured to issue two documents, a slip and a change receipt, but this is not limited to this and it may be configured to issue a single document that lists both the slip and the change receipt. The change receipt contains settlement information including information indicating the amount of change due, and the amount of change may also be indicated in text.

[0038] <Change machine> Next, the change dispenser 300 will be described. When the change dispenser 300 acquires the settlement information on the change receipt, it executes a process for dispensing change. Based on the settlement information on the change receipt, the change dispenser 300 executes a process for dispensing currency equivalent to the change given to the service recipient.

[0039] <Server> Server 400 assigns change to the payment service pre-registered in the member information of the service recipient. The payment service is a service that can conduct money transactions such as a membership card held by the service recipient, a bank, credit card, electronic money, etc. that the service recipient has pre-registered in the member information.

[0040] More specifically, Server 400 assigns the change of the service recipient to the payment service from the money source of the service provider. The money source of the service provider is managed by the POS device 100. The money source of the service provider includes, for example, the money in the bank account of the service provider and the money in the change machine.

[0041] <POS Device> Next, the POS device 100 will be described. The POS device 100 includes a control unit 101, a management unit 102, a reissuance unit 103, and an accounting processing unit 104. The management unit 102 manages the settlement information in association with the member information of the service recipient. That is, the management unit 102 manages whether the service recipient has executed the change settlement.

[0042] The accounting processing unit 104 periodically executes accounting processing according to the operation of the service provider in order to calculate the profit of the service provider. The accounting processing unit 104, for example, executes accounting processing at the end of each day to calculate the profit of the service provider. Here, it is assumed that the accounting processing unit 104 can periodically execute accounting processing even if the service recipient has un-settled change.

[0043] The reissuance unit 103 can execute the reissuance processing of the change deposit receipt printed with the settlement information that enables the settlement of the change for the payment and the slip for the service. The reissuance unit 103 may be configured to issue two sheets, the slip and the change deposit receipt, or may be configured to issue one sheet of paper on which the slip and the change deposit receipt are combined. In addition, when the reissuance unit 103 is controlled by the control unit 11 described later, the reissuance of the slip is possible.

[0044] The control unit 101 controls the reissuing unit 103 so that, when the payment processing machine references the settlement information, the reissuing process of the change receipt slip cannot be executed.

[0045] Although not shown in Figure 3, payment processing machine 200 may also include a control unit. The control unit of payment processing machine 200 controls, for example, the operation of reception unit 201 and issuance unit 202. The control unit of payment processing machine 200 may also be configured to receive control information from control unit 101 of POS device 100, and control the operation of reception unit 201 and issuance unit 202 in accordance with the received control information. Change dispenser 300 and server 400 may also be configured to include a control unit. The following is a specific description of the case where the payment processor refers to the settlement information.

[0046] <If a change receipt is issued> When a change receipt with settlement information printed thereon is issued during the issuing process of the payment processing machine 200, the control unit 101 recognizes that the payment processing machine 200 has cited the settlement information.

[0047] A more detailed explanation will be given below. The service recipient makes a payment in conjunction with the provision of the service. When change is due, the issuing unit 202 executes a process for issuing a change receipt on which the settlement information is printed. As a result, the control unit 101 recognizes that the settlement information has been quoted.

[0048] Then, the control unit 101 controls the POS device 100 so that the process of reissuing a change receipt cannot be executed. In this way, the control unit 101 controls the reissuing unit 103 so that the change receipt cannot be reissued.

[0049] With this configuration, the service provider can know from the POS device 100 that the service recipient has not yet paid the change, but the POS device 100 cannot issue a new change receipt.

[0050] Meanwhile, the service recipient receives a change receipt issued by the payment processing machine 200. The service recipient causes the change dispenser 300 to read the settlement information on the change receipt. Once the change dispenser 300 acquires the settlement information on the change receipt, the control unit 101 controls the change dispenser 300 to execute a change dispensing process based on the settlement information.

[0051] In this way, the service recipient can receive the change. Note that the change dispenser 300 may be configured to execute a change dispensing process based on the settlement information on the change receipt once it has acquired the settlement information on the change receipt.

[0052] In this way, even if the service recipient does not immediately settle the change after paying for the service provided, the service recipient can later use the change receipt to settle the change from the change dispenser 300. Therefore, the service recipient can reliably receive the change even if he or she does not dispense the change.

[0053] <When payment information is linked to the service recipient's membership information> Furthermore, when change is due for a payment, the control unit 101 may recognize that the settlement information has been quoted as follows: When change is due for a payment, the control unit 101 controls the issuing unit 202 so that a change receipt is not issued, and recognizes that the payment processing device 200 has quoted the settlement information by linking the settlement information with the member information of the service recipient.

[0054] A more specific explanation will be given. The service recipient makes a payment in conjunction with the provision of the service. When change is due, the control unit 101 controls the issuing unit 202 so that a change receipt with the settlement information printed on it is not issued during the issuing process. The control unit 101 then links the settlement information with the membership information of the service recipient. As a result, the control unit 101 recognizes that the settlement information has been quoted. Note that the payment processing machine 200 may be configured to link the settlement information with the membership information of the service recipient.

[0055] Then, the control unit 101 controls the reissuing unit 103 so that the process of reissuing a change receipt is not executed. In this way, the control system 20 controls the payment processing machine 200 and the POS device 100 so as not to issue a change receipt or reissue a change receipt.

[0056] With this configuration, the service provider can know from the POS device 100 that the service recipient has not yet paid the change, but the POS device 100 cannot reissue a change receipt.

[0057] On the other hand, the service recipient can use the member information to settle the change from the change dispenser 300, since the settlement information is linked to the member information.

[0058] More specifically, the service recipient has the change dispenser 300 read the membership information on the membership card. When the change dispenser 300 reads the membership information on the membership card, it acquires the settlement information linked to the membership information.

[0059] The control unit 101 controls the change dispenser 300 to execute a change dispensing process based on the settlement information, thereby enabling the service recipient to receive change in currency.

[0060] Furthermore, the control unit 101 may control the server 400 to allocate change to a payment service that has been registered in advance in the member information, thereby enabling the service recipient to receive the change.

[0061] The change dispenser 300 may be configured to execute a change dispensing process based on the settlement information once it has acquired the settlement information linked to the member information.

[0062] In this way, the service recipient can settle the change later using the settlement information linked to the membership information, even if they do not immediately settle the change after paying for the service provided. Therefore, the service recipient can reliably receive the change even if they do not pay out the change themselves.

[0063] <When linking change receipt issuance and settlement information with the service provider's membership information> When change is due for payment, the control unit 101 may recognize that the payment processing machine has cited the settlement information as follows: The control unit 101 links the settlement information with the member information of the service recipient, and recognizes that the payment processing machine has cited the settlement information when a change receipt with the settlement information printed on it is issued in the issuance process.

[0064] With this configuration, the service recipient can settle the change using either the member information or the change receipt. On the other hand, the service provider cannot issue a new change receipt from the POS device 100. Therefore, the service recipient can receive the change without fail even if the service recipient did not pay out the change.

[0065] Furthermore, even if the service recipient accidentally loses the change receipt, the settlement information is linked to the service recipient's membership information, so the service recipient can settle the change using the membership information.

[0066] <Change dispenser control> Next, a control method according to the present disclosure will be described with reference to Fig. 4. Fig. 4 is a flowchart showing the control method according to the present disclosure.

[0067] First, the payment processing machine 200 executes a process of accepting payment for the service provided by the service recipient and a process of accepting membership information of the service recipient (step ST11).

[0068] Next, the payment processing machine 200 determines whether or not change is due (step ST12). If change is due (step ST2 YES), the payment processing machine 200 issues a slip and a change receipt to the service recipient (step ST13). After this, the POS device 100 monitors the expiration date of the settlement information.

[0069] If there is change (YES in step ST12), the POS device 100 executes the following process: The POS device 100 links the settlement information with the member information of the service recipient, and when the payment processing machine 200 issues a change receipt, it controls the reissue unit so that the reissue process cannot be executed (step ST21).

[0070] That is, the control unit 101 controls the reissuing unit 103. This prevents the service provider from reissuing the change receipt from the POS device 100. Therefore, the control method according to the present disclosure can prevent fraudulent acts of settling the account by reissuing the receipt.

[0071] On the other hand, if there is no change (step ST12 NO), the payment processing machine 200 issues a slip to the service recipient (step ST14).

[0072] The service recipient causes the change dispenser 300 to read the change receipt, and the change dispenser 300 reads the barcode ID on the change receipt (step ST31). The change dispenser 300 then queries the POS device 100 as to whether the settlement information is within the expiration date. Normally, the service recipient receives the change receipt issued by the payment processing device 200 in step ST13 and immediately causes the change dispenser 300 to read the change receipt.

[0073] However, the service recipient may forget to settle the change after receiving the change receipt issued by the payment processing machine 200 in step ST13. In this case, the service recipient returns to the store later and has the change dispenser 300 read the change receipt.

[0074] In addition, the service recipient does not have time to settle the change after receiving the change receipt issued by the payment processing machine 200 in step ST13, so he or she decides to return to the store later and have the change machine 300 read the change receipt.

[0075] In such a case, from the time step ST13 is executed in the payment processing machine 200 until step ST31 is executed in the change dispenser 300, the POS device 100 manages the settlement information of the service recipient as unsettled settlement information.

[0076] When the POS device 100 acquires the barcode ID read by the change dispenser 300, i.e., the settlement information, it determines whether the time when the change dispenser 300 acquired the settlement information is within the expiration date of the settlement information printed on the change receipt (step ST32).

[0077] If the time when the change dispenser 300 acquired the settlement information is within the expiration date of the settlement information printed on the change receipt (YES in step ST32), the control unit 101 controls the change dispenser 300 to execute the change dispensing process based on the settlement information printed on the change receipt (step ST22). The change dispenser 300 executes the change dispensing process (step ST33). This allows the service recipient to receive the change.

[0078] If the settlement information printed on the change receipt is within the expiration date (YES in step ST32), the process is not limited to steps ST22 and ST33 in Fig. 4, and the following configuration may be adopted: The change dispenser 300 may be configured to execute the change dispensing process based on the settlement information printed on the change receipt.

[0079] On the other hand, if the time when the change dispenser 300 acquired the settlement information is outside the validity period of the settlement information printed on the change receipt (if it is not within the validity period) (step ST32 NO), the POS device 100 controls the server 400 (not shown in Figure 4) (step ST23).

[0080] More specifically, the POS device 100 controls the server 400 to allocate the change to the payment service registered in advance in the member information of the service recipient (step ST23). This allows the service recipient to receive the change.

[0081] 4, when the process of step ST23 is executed, the POS device 100 may transmit a message to the change dispenser 300 indicating that the process of step ST23 has been executed. Next, the change dispenser 300 may be configured to notify, for example, a terminal of the service recipient.

[0082] As described above, the service recipient can receive change even in a configuration in which the service recipient has the change dispenser 300 read the change receipt and the change dispenser 300 inquires of the POS device 100 whether the settlement information has expired. However, the present invention is not limited to this example in which the change dispenser 300 acquires the settlement information. The POS device 100 is configured to monitor the expiration date of the settlement information. Therefore, even if the change dispenser 300 does not acquire the settlement information, when the expiration date of the settlement information has expired, the POS device 100 can automatically receive the change by executing the process of step 23, for example.

[0083] In the example shown in Fig. 4, the control unit 101 links the settlement information with the member information of the service recipient in step ST21. Therefore, in the example shown in Fig. 4, the control unit 101 does not execute the process of linking the settlement information with the member information of the service recipient in step ST23.

[0084] If the control unit 101 has not executed the process of linking the settlement information with the member information of the serviced provider in step ST21, the control unit 101 executes the process of linking the settlement information with the member information of the serviced provider in step ST23. That is, the control unit 101 may be configured to execute the process of linking the settlement information with the member information of the serviced provider in either step ST21 or step ST23.

[0085] In this way, the control method according to the present disclosure can prevent fraudulent practices in which the service provider reissues a change receipt to settle the bill even if the service recipient does not dispense the change. As a result, the control method according to the present disclosure allows the service recipient to receive the change reliably even if the service recipient does not dispense the change.

[0086] In the example shown in Fig. 4, the service recipient uses a change receipt to settle the change. However, the present invention is not limited to Fig. 4, and the following configuration allows the service recipient to settle the change even if the change receipt is accidentally lost. The POS device 100 monitors the expiration date of the settlement information (e.g., step ST32), and therefore may be configured to automatically allocate the change to the member information (e.g., step ST23) when the expiration date of the settlement information has expired.

[0087] <Embodiment 3> <Control System> The configuration of a control system according to the present disclosure will be described below with reference to Fig. 5. Fig. 5 is a block diagram illustrating a control system according to the present disclosure. As shown in Fig. 5, control system 30 includes POS device 110, POS database 120, payment processing machine 210, change dispenser 310, and server 410. Change dispenser 310 and server 410 are the same as those in Fig. 3, and therefore description thereof will be omitted.

[0088] <Payment processing machine> The payment processing machine 210 includes a reception unit 211 and an issuance unit 212. Since the reception unit 211 is the same as that in FIG. 3, the description thereof is omitted. In the issuance process, the issuance unit 212 further prints the issue date and time of the change deposit receipt and executes the issuance process of the change deposit receipt. Since the other configurations of the issuance unit 212 are the same as those in FIG. 3, the description thereof is omitted.

[0089] <POS device> Next, the POS device 110 will be described. The POS device 110 includes a control unit 111, a management unit 112, a reissuance unit 113, and an accounting processing unit 114.

[0090] The accounting processing unit 114 periodically executes a settlement process according to the operation of the service provider in order to calculate the revenue of the service provider. For example, the accounting processing unit 114 executes accounting processing at the end of each day to calculate the revenue of the service provider. Here, it is assumed that the accounting processing unit 114 can periodically execute the settlement process as follows even if the change of the service recipient is unsettled.

[0091] The accounting processing unit 114 outputs the member information of the service recipient with unsettled amount as an unsettled list according to the operation of the service provider. The accounting processing unit 114 stores the unsettled list in the POS database 120. With such a configuration, the POS device 110 can periodically execute the settlement process.

[0092] Since the configurations of the management unit 112 and the reissuance unit 113 are the same as those of the POS device 100 shown in FIG. 3, the description thereof is omitted. Hereinafter, the control unit 111 will be described.

[0093] <Control unit> The control example of the control unit 111 will be described with reference to FIG. 6. FIG. 6 is a flowchart showing the control method according to the present disclosure. FIG. 6 corresponds to the processing after step ST32NO in FIG. 4. That is, the description will be made on the premise that the acquisition time of the settlement information of the change machine is outside the expiration date printed on the change deposit receipt.

[0094] First, the control unit 111 determines whether the date and time the change receipt was issued is before the accounting processing unit 114 outputs the unsettled list (step ST200). If the date and time the change receipt was issued is before the accounting processing unit 114 outputs the unsettled list (step ST200 YES), the control unit 111 performs the following process: The control unit 111 excludes the member information of the service recipient associated with the settlement information from the targets of the output process of the accounting processing unit 114 (step ST201).

[0095] The settlement information includes information indicating the amount of change due, and the service provider gives the change to the service recipient based on this information. This allows the service recipient to receive the change even if the settlement information on the change receipt has not yet expired.

[0096] In addition, the accounting processing unit 114 excludes the member information of the service provider and outputs the unsettled list, so the POS device 110 can accurately manage whether the service recipient has settled the change.

[0097] On the other hand, if the date and time of issue of the change receipt is before the accounting processing unit 114 outputs the unsettled list (step ST200 NO), the control unit 111 performs the following process: The control unit 111 excludes the membership information of the service provider associated with the settlement information from the unsettled list that is the output result of the accounting processing unit 114 (step ST202).

[0098] The settlement information includes information indicating the amount of change due, and the service provider gives the change to the service recipient based on this information. This allows the service recipient to receive the change even if the settlement information on the change receipt has expired. In addition, the control unit 111 excludes the member information of the service provider from the unsettled list stored in the POS database 120, making it possible to accurately manage whether the service recipient has settled the change.

[0099] Here, an example has been described in which the service recipient gives the change to the service recipient based on the information indicating the amount of change included in the settlement information. However, the payment of change by the service recipient is not limited to this, and the change may be allocated to a payment service registered in advance in the member information, as in step ST23 shown in FIG.

[0100] Naturally, the process from step ST200 to step ST202 shown in FIG. 6 may be manually performed by the service provider.

[0101] <Embodiment 4> The configuration of a control system according to the present disclosure will be described below with reference to Fig. 7. Fig. 7 is a block diagram illustrating a control system according to the present disclosure. Control system 40 according to the present disclosure includes a POS device 500, a payment processing machine 230, and a change dispenser 330.

[0102] The POS device 500 has the same configuration as that shown in FIG. 3 except for the control unit 501 (management unit 502, reissuance unit 503, accounting processing unit 504). The payment processing machine 230 has a reception unit 231 and an issuing unit 232, and has the same configuration as that shown in FIG. 3. The change dispenser 330 has the same configuration as that shown in FIG. 3. Here, the control unit 501 will be described.

[0103] <Payment Processing Machine Control> The control unit 501 controls the reissuing unit 503 so that when the issuing unit 232 issues a change receipt with the settlement information printed as the first settlement information and the reissuing unit 503 processes the reissuance of a new change receipt, the reissuing unit 503 issues the new change receipt with the second settlement information printed on it. The second settlement information is settlement information different from the first settlement information.

[0104] More specifically, if there is change in response to the payment by the service recipient, the payment processing machine 230 issues a change receipt with the first settlement information printed on it. If the service provider reissues a new change receipt from the reissue unit 503, the reissue unit 503 issues a change receipt with the second settlement information printed on it.

[0105] That is, the service recipient receives a change receipt on which the first settlement information is printed, and in return, the employee of the service provider receives a change receipt on which the second settlement information is printed.

[0106] <Change dispenser control> Here, the control unit 501 controls the change machine 330 so that it executes the change dispensing process when it acquires the first settlement information of the change receipt. Also, the control unit 501 controls the change machine 330 so that it does not execute the change dispensing process when it acquires the second settlement information of a new change receipt.

[0107] To explain this in more detail, let us assume that the service provider uses a change receipt on which the second settlement information is printed to settle change from the change dispenser 330. Then, let us assume that the service recipient uses a change receipt on which the first settlement information is printed to settle change from the change dispenser 330.

[0108] First, the service provider causes the change dispenser 330 to read the change receipt on which the second settlement information is printed. In other words, the service provider attempts to fraudulently settle the change from the service recipient. As a result, the change dispenser 330 acquires the second settlement information. The control unit 501 controls the change dispenser 330 so as not to execute the change dispensing process. As a result, the service provider cannot settle the change from the service recipient.

[0109] Meanwhile, the service recipient causes the change dispenser 330 to read the change receipt on which the first settlement information is printed. As a result, the change dispenser 330 acquires the first settlement information. The control unit 501 controls the change dispenser 330 to execute a change dispensing process. The change dispenser 330 executes the change dispensing process based on the first settlement information. As a result, the service recipient can receive the change.

[0110] With this configuration, the service recipient can settle the change using the change receipt on which the first settlement information is printed. On the other hand, the service provider cannot settle the change from the change dispenser 330. Therefore, the service recipient can reliably receive the change even if he or she does not dispense the change.

[0111] Here, the order of the service provider's fraudulent act and the service recipient's receipt of change has been described as an example. Naturally, even if the order of the service recipient's receipt of change and the service provider's fraudulent act is the same, the service provider cannot settle the change from the change dispenser 330. Therefore, the service recipient can receive the change without fail even if they do not dispense the change.

[0112] <Linking second settlement information with member information> Here, the control unit 501 may control the reissuing unit 503 so that when the reissuing unit 503 reissues a new change receipt, the reissuing unit 503 prints and issues second settlement information linked to the membership information of the service recipient. The service recipient is a service recipient who receives change by settling using the change receipt.

[0113] In this case, the control unit 501 controls the change dispenser 330 so that when the change dispenser 330 acquires the second settlement information linked to the member information, the control unit 501 links the member information to information indicating that the change payment process was executed fraudulently.

[0114] More specifically, when there is change in response to a payment by the service recipient, the payment processing machine 230 issues a change receipt with first settlement information printed on it. When the service provider reissues a new change receipt from the reissue unit 503, the reissue unit 503 issues a change receipt with second settlement information printed on it.

[0115] The service recipient receives a change receipt with the first settlement information printed on it, while the service provider's employee receives a change receipt with the second settlement information printed on it. The second settlement information is linked to the service recipient's membership information.

[0116] The service provider causes the change dispenser 330 to read the change receipt on which the second settlement information is printed. In other words, the service provider attempts to fraudulently settle the change from the service recipient. As a result, the change dispenser 330 acquires the second settlement information.

[0117] When the change dispenser 330 acquires the second settlement information of the change receipt, the control unit 501 links the member information with information indicating that the change payment process was executed fraudulently, and controls the change dispenser 330 not to execute the change dispensing process.

[0118] This prevents the service provider from paying the change to the service recipient. Furthermore, the service recipient can confirm that the change payment process was fraudulently executed, for example, from the member information in the application.

[0119] The service recipient may be configured to confirm that the change payment process has been fraudulently executed as follows: The service recipient has the change dispenser 330 read the membership information on the membership card. At this time, the control unit 501 controls the change dispenser 330 so that the change dispenser 330 outputs a message or voice message such as "Fraudulent payment processing may have been performed." This allows the service recipient to confirm that the change payment process has been fraudulently executed.

[0120] On the other hand, the service recipient can receive change from the change dispenser 330 using the change receipt on which the first settlement information is printed. It can be done.

[0121] In this way, the service recipient can settle the change using the change receipt on which the first settlement information is printed. Furthermore, the service recipient can confirm, for example, from the membership information in the application, that the change payment process was executed fraudulently. This allows the service recipient to consider using another service provider. Furthermore, because the service recipient can confirm whether or not fraud has occurred, the service provider can further prevent fraudulent activity.

[0122] As described above, in the first to third embodiments, the POS device has a function for executing the reissue process of slips (receipts) and change receipts. However, the control system of the first to third embodiments restricts the reissue process of change receipts, and the POS device is configured to be able to reissue slips (receipts). This prevents fraudulent acts by service providers, and ensures that customers receive change even if they do not pay out the change.

[0123] In the fourth embodiment, as in the first to third embodiments, the POS device has a function for executing the reissue process of slips (receipts) and change receipts. However, the control system of the fourth embodiment allows the POS device to reissue the change receipt by printing second settlement information that does not execute the change dispensing process. This prevents fraudulent acts by service providers and ensures that customers receive change even if they do not dispense the change.

[0124] In other words, the control system according to the present disclosure can restrict some of the reissue processing of the POS device (Embodiments 1 to 3), or can be configured to print information that indicates that the POS device cannot be settled and reissue the card (Embodiment 4), thereby preventing fraudulent acts by service providers. Furthermore, the control system according to the present disclosure can ensure that customers receive change even if they do not pay out the change.

[0125] <Configuration example> FIG. 8 is a block diagram showing an example configuration of a POS device or the like according to the present disclosure. The POS device or the like refers to the above-described POS devices 11, 100, 110, 500, payment processing machines 13, 200, 210, 230, change dispensers 300, 310, 330, and servers 400, 410. Referring to FIG. 8, the POS device 11 or the like includes a network interface 1201, a processor 1202, and a memory 1203. The network interface 1201 may be used to communicate with a network node. The network interface 1201 may include, for example, a network interface card (NIC) compliant with the IEEE 802.3 series. IEEE stands for Institute of Electrical and Electronics Engineers.

[0126] The processor 1202 reads and executes software (computer programs) from the memory 1203 to perform the processes of the POS device 11 and the like described using flowcharts in the above-described embodiments. The processor 1202 may be, for example, a microprocessor, an MPU, or a CPU. The processor 1202 may include multiple processors.

[0127] The memory 1203 is configured by a combination of volatile memory and non-volatile memory. The memory 1203 may include storage located remotely from the processor 1202. In this case, the processor 1202 may access the memory 1203 via an I / O (Input / Output) interface (not shown).

[0128] 8, the memory 1203 is used to store software modules. The processor 1202 reads and executes these software modules from the memory 1203, thereby performing the processing of the POS device 11 and the like described in the above-described embodiment.

[0129] As explained with reference to FIG. 8, each of the processors included in the POS device 11 etc. executes one or more programs including a group of instructions for causing a computer to perform the algorithm explained with reference to the drawings.

[0130] In the above examples, the program includes instructions (or software code) that, when loaded into a computer, cause the computer to perform one or more functions described in the embodiments. The program may be stored on a non-transitory computer-readable medium or a tangible storage medium. By way of example and not limitation, computer-readable medium or tangible storage medium includes random-access memory (RAM), read-only memory (ROM), flash memory, solid-state drive (SSD) or other memory technology, CD-ROM, digital versatile disc (DVD), Blu-ray® disc or other optical disk storage, magnetic cassette, magnetic tape, magnetic disk storage or other magnetic storage device. The program may also be transmitted on a transitory computer-readable medium or communication medium. By way of example and not limitation, transitory computer-readable medium or communication medium includes electrical, optical, acoustic, or other forms of propagated signals.

[0131] The present disclosure has been described above in accordance with the above-described embodiments, but the present disclosure is not limited to the configurations of the above-described embodiments, and naturally includes various modifications, alterations, and combinations that a person skilled in the art could make within the scope of the claims of the present application.

[0132] Each drawing is merely an example for describing one or more embodiments. Each drawing may relate not only to one particular embodiment, but also to one or more other embodiments. As will be understood by those skilled in the art, various features or steps described with reference to any one drawing can be combined with features or steps shown in one or more other drawings to create, for example, an embodiment not explicitly shown or described. Not all features or steps shown in any one drawing are necessary to describe an exemplary embodiment, and some features or steps may be omitted. The order of steps described in any drawing may be changed as appropriate.

[0133] A part or all of the above-described embodiments can be described as, but not limited to, the following supplementary notes. (Appendix 1) a payment processing machine that executes a process for accepting payments from service recipients in connection with the provision of services; A control system comprising a POS device capable of reissuing a change receipt on which settlement information is printed to allow the payment of change, and a slip for the service, the POS device includes a control unit that controls the payment processing machine so that the reissuance process of the change receipt cannot be executed when the payment processing machine references the settlement information; Control system. (Appendix 2) the payment processing machine, when change is due for the payment, executes a process of issuing a change receipt on which the settlement information is printed; The control unit In the issuing process, when a change receipt on which the settlement information is printed is issued, the payment processing machine recognizes that the settlement information has been cited. 10. The control system of claim 1. (Appendix 3) the payment processing machine further executes a process of accepting member information of the service recipient in the accepting process; The control unit When change is due for the payment, the payment processing machine recognizes that the settlement information has been quoted by linking the settlement information with the member information of the service recipient. 10. The control system of claim 1. (Appendix 4) the payment processing machine executes a process of accepting member information of the service recipient, and when change is due for the payment, a process of issuing a change receipt on which the settlement information is printed; The control unit When change is due for the payment, the settlement information is linked to the member information of the service recipient, and when a change receipt with the settlement information printed thereon is issued in the issuing process, the payment processing machine recognizes that the settlement information has been quoted. 10. The control system of claim 1. (Appendix 5) a change dispenser that executes a change dispensing process when it acquires the settlement information on the change receipt; a server that allocates the change to a payment service that is registered in advance in the member information of the service recipient; Furthermore, The payment processing machine further receives membership information of the service recipient in the reception process, prints an expiration date of the settlement information, and issues the change receipt in the issuing process, The control unit If the time when the adjustment information of the change dispenser is acquired is within the expiration date of the adjustment information printed on the change receipt, the change dispenser is controlled to execute a change dispensing process based on the adjustment information printed on the change receipt; If the time when the settlement information of the change dispenser is acquired is outside the expiration date of the settlement information printed on the change receipt, the server is controlled to link the settlement information with the member information of the service recipient and allocate the change to the payment service. 10. The control system of claim 2. (Appendix 6) the POS device manages the settlement information and the member information of the service recipient in association with each other, and executes an output process to output the member information of the service recipient whose account has not been settled as an unsettled account list in response to an operation by the service provider; The payment processor In the issuing process, the issuing date and time of the change receipt is further printed, and the issuing process of the change receipt is executed; The control unit If the time when the settlement information of the change dispenser is acquired is outside the expiration date of the settlement information printed on the change receipt, and the date and time when the change receipt is issued is before the POS device outputs the unsettled list, the member information of the service recipient associated with the settlement information is excluded from the targets of the output process of the POS device; If the time when the settlement information of the change dispenser is acquired is outside the validity period of the settlement information printed on the change receipt, and the date and time when the change receipt is issued is later than the time when the POS device outputs the unsettled list, the member information of the service recipient associated with the settlement information is excluded from the unsettled list that is the output result of the POS device. 6. The control system of claim 5. (Appendix 7) A POS device capable of reissuing a change receipt on which settlement information is printed to allow a service recipient to make change when a service is provided, and a slip for the service, A control unit is provided that controls the reissuance process of the change receipt so that the change receipt reissuance process cannot be executed when the settlement information is quoted. POS device. (Appendix 8) a payment processing machine that executes a process of accepting a payment for the provision of a service by a service recipient and, when change is due for the payment, an issuing process of a change receipt on which settlement information regarding the settlement of change by the service recipient is printed; a change dispenser that executes a change dispensing process; a POS device that executes a process of reissuing a change receipt on which the settlement information is printed; A control system comprising: The POS device When the payment processing machine issues a change receipt on which the settlement information is printed as first settlement information in the issuance process, the payment processing machine issues a new change receipt on which second settlement information different from the first settlement information is printed in the reissue process, The change dispenser is controlled so that, when the first settlement information of the change receipt is acquired, the change dispenser executes a change dispensing process, and, when the second settlement information of the new change receipt is acquired, the change dispenser is controlled so that the change dispenser does not execute a change dispensing process. Control system. (Appendix 9) The payment processor In the reception process, a process of receiving member information of the service recipient is further executed; The POS device In the reissuance process, when issuing a new change receipt, the second settlement information linked to the member information of the service recipient is printed and issued; When the change dispenser acquires the second settlement information, the change dispenser is controlled so as to link information indicating that the change payment process has been fraudulently executed to the member information. 10. The control system of claim 8. (Appendix 10) A control method for a POS device capable of reissuing a change receipt on which settlement information is printed to allow a service recipient to make change when a service is provided, and a slip for the service, comprising: When the settlement information is quoted, the change receipt reissue process is prevented from being executed. The computer performs the processing, Control method. (Appendix 11) A program for a POS device capable of reissuing a change receipt on which settlement information is printed to allow a service recipient to make change when a service is provided, and a slip for the service, When the settlement information is quoted, the change receipt reissue process is prevented from being executed. Have the computer perform the process, program.

[0134] Some or all of the elements (e.g., configurations and functions) described in Supplementary Notes 2 to 6 that are dependent on Supplementary Notes 1 may also be dependent on Supplementary Notes 7, 10, and 11 in the same dependent relationship as Supplementary Notes 2 to 6. Also, some or all of the elements (e.g., configurations and functions) described in Supplementary Notes 5 and 6 that are dependent on Supplementary Notes 1 may also be dependent on Supplementary Notes 7 and 8 in the same dependent relationship as Supplementary Notes 5 and 6. Some or all of the elements described in any Supplementary Note may be applicable to various hardware, software, recording means for recording software, systems, and methods. [Explanation of symbols]

[0135] 10, 20, 30, 40 control system 11, 100, 110, 500 POS devices 12, 101, 111, 501 Control unit 102, 112, 502 Management Department 103, 113, 503 Reissue 104, 114.504 Accounting Department 13, 200, 210, 230 Payment Processing Machines 120 POS databases 201, 211, 231 Reception 202, 212, 232 Publishing Department 300, 310, 330 Change machine 400, 410 servers 1201 Network Interface 1202 processor 1203 memory

Claims

1. a payment processing machine that executes a process for accepting payments from service recipients in connection with the provision of services; A control system including a POS device capable of reissuing a change receipt on which settlement information is printed to allow the settlement of change for the payment, and a slip for the service, the POS device includes a control unit that controls the payment processing machine so that the reissuance process of the change receipt cannot be executed when the payment processing machine references the settlement information; Control system.

2. the payment processing machine, when change is due for the payment, executes a process of issuing a change receipt on which the settlement information is printed; The control unit In the issuing process, when a change receipt on which the settlement information is printed is issued, the payment processing machine recognizes that the settlement information has been cited. The control system of claim 1 .

3. the payment processing machine further executes a process of accepting member information of the service recipient in the accepting process; The control unit When change is due for the payment, the payment processing machine recognizes that the settlement information has been quoted by linking the settlement information with the member information of the service recipient. The control system of claim 1 .

4. the payment processing machine executes a process of accepting member information of the service recipient, and when change is due for the payment, a process of issuing a change receipt on which the settlement information is printed; The control unit When change is due for the payment, the settlement information is linked to the member information of the service recipient, and when a change receipt with the settlement information printed thereon is issued in the issuing process, the payment processing machine recognizes that the settlement information has been quoted. The control system of claim 1 .

5. a change dispenser that executes a change dispensing process when it acquires the settlement information on the change receipt; a server that allocates the change to a payment service that is registered in advance in the member information of the service recipient; Furthermore, The payment processing machine further receives membership information of the service recipient in the reception process, prints an expiration date of the settlement information, and issues the change receipt in the issuing process, The control unit If the time when the adjustment information of the change dispenser is acquired is within the expiration date of the adjustment information printed on the change receipt, the change dispenser is controlled to execute a change dispensing process based on the adjustment information printed on the change receipt; If the time when the settlement information of the change dispenser is acquired is outside the expiration date of the settlement information printed on the change receipt, the server is controlled to link the settlement information with the member information of the service recipient and allocate the change to the payment service. The control system of claim 2 .

6. The POS device manages the settlement information and the member information of the service recipient in association with each other, and executes an output process to output the member information of the service recipient whose settlement has not been completed as an unsettled list in response to an operation by the service provider; The payment processor In the issuing process, the issuing date and time of the change receipt is further printed, and the issuing process of the change receipt is executed; The control unit If the time when the settlement information of the change dispenser is acquired is outside the expiration date of the settlement information printed on the change receipt, and the date and time when the change receipt is issued is before the POS device outputs the unsettled list, the member information of the service recipient associated with the settlement information is excluded from the targets of the output processing of the POS device, If the time when the settlement information of the change dispenser is acquired is outside the validity period of the settlement information printed on the change receipt, and the date and time when the change receipt is issued is later than the time when the POS device outputs the unsettled list, the member information of the service recipient associated with the settlement information is excluded from the unsettled list that is the output result of the POS device. The control system of claim 5 .

7. A POS device capable of reissuing a change receipt on which settlement information is printed to allow a service recipient to make change in response to the provision of a service, and a slip for the service, A control unit is provided that controls the reissuance process of the change receipt so that the change receipt reissuance process cannot be executed when the settlement information is quoted. POS device.

8. a payment processing machine that executes a process of accepting a payment for the provision of a service by a service recipient and, when change is due for the payment, an issuing process of a change receipt on which settlement information regarding the settlement of change by the service recipient is printed; a change dispenser that executes a change dispensing process; a POS device that executes a process of reissuing a change receipt on which the settlement information is printed; A control system comprising: The POS device When the payment processing machine issues a change receipt on which the settlement information is printed as first settlement information in the issuance process, the payment processing machine issues a new change receipt on which second settlement information different from the first settlement information is printed in the reissue process, The change dispenser is controlled so that, when the first settlement information of the change receipt is acquired, the change dispenser executes a change dispensing process, and, when the second settlement information of the new change receipt is acquired, the change dispenser is controlled so that the change dispenser does not execute a change dispensing process. Control system.

9. A control method for a POS device capable of reissuing a change receipt on which settlement information is printed to allow a service recipient to make change when a service is provided, and a slip for the service, comprising: When the settlement information is quoted, the change receipt reissue process is prevented from being executed. The computer performs the processing, Control method.

10. A program for a POS device capable of reissuing a change receipt on which settlement information is printed to allow a service recipient to make change when a service is provided, and a slip for the service, When the settlement information is quoted, the change receipt reissue process is prevented from being executed. Have the computer perform the process, program.

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