Management system

Abstract

To provide a management system for managing a usage status of each user of an automated service device and settlement of a service fee.SOLUTION: A management system includes: an automated service device activated by an IC card; an apparatus management unit 2 for managing the same; and a settlement unit 3. The settlement unit 3 has card issuing means and check-in means, and can issue at least two types of a membership card requiring check-in by the check-in means before using the automated service device, and a visitor card usable without check-in. Each time the automated service device is used, it outputs activation information including a card ID of the IC card and an apparatus ID of the automated service device to the apparatus management device 2. The apparatus management device 2 inputs the activation information and stores it, in a database, in association with the card ID as a usage history of the automated service device that was used.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present invention relates to a management device and a management system for automatic service devices that operate in response to payment for goods or services. [Background technology]

[0002] There are known automated service machines that accept coins through a coin slot, identify the type of coin, and sell goods or provide services according to the amount deposited. For example, there are known coin-operated laundry machines that accept coins to wash and dry clothes. Furthermore, multiple coin-operated laundry machines are installed within a coin laundry establishment, and users can use the one they desire. There are also known laundry machines that allow users to pay for their use using monetary data stored on an IC card instead of coins.

[0003] For example, the laundry machine described in JP 2020-156581 A has a card reader / writer and can read and write IC cards. The IC card stores monetary data equivalent to coins or banknotes. The laundry machine has a set price for each service provided, and the laundry machine stores a usage fee and monetary data equivalent to the usage fee for each service mode provided. For example, if the price for using a dryer for 10 minutes is 100 yen, the usage fee and the monetary data amount of 100 yen are stored in association with the mode information for using the dryer for 10 minutes. If the mode for using the dryer for 10 minutes is selected, the laundry machine can be used by depositing the fee of 100 yen. For example, by holding an IC card over the card reader / writer installed in the laundry machine, the amount of monetary data equivalent to the usage fee is subtracted from the monetary data stored on the IC card, and the laundry machine begins operating according to the usage fee. To improve user convenience, coin laundromats are also equipped with charging devices that allow users to charge money onto IC cards and deposit the amount.The charging devices also have a currency exchange function, allowing users to exchange bills and coins for bills and coins of a different denomination.

[0004] Another laundry system option is the ability to award points based on laundry machine usage. Points earned based on laundry machine usage are accumulated by adding them to the points already stored on the IC card. The accumulated points can be exchanged for rewards, such as free laundry machine vouchers or discount coupons, based on a preset number of points. When points are used, the reward points are deducted from the points stored on the IC card. The IC card charging device installed in the store allows users to deposit bills and coins, and the monetary data equivalent to the deposited amount can be added to the monetary data stored on the IC card. The charging device also functions as a management device for unmanned stores. Each laundry machine in the store is equipped with a card reader / writer and connected to the charging device. The charging device can control each laundry machine via the card reader / writer and collect usage information for each laundry machine. [Prior art documents] [Patent documents]

[0005] [Patent Document 1] Japanese Patent Publication No. 2020-156581 Summary of the Invention [Problem to be solved by the invention]

[0006] When using a coin-operated automatic service device such as a coin-operated laundry device, it was necessary to pay for the device using coins or an IC card each time before use.

[0007] For example, when using multiple automated service machines at once or when using automated service machines multiple times in succession, a payment is required each time the automated service machine is used. The automated service machine cannot be used until payment is made. For example, if the required number of coins or the required balance on an IC card are not available, it is necessary to exchange money or charge the IC card each time there is a shortage. There are also cases where another user uses the automated service machine while the user is away, and the user has to wait until the machine is finished. There has been a demand for an automated service machine that can be used without worrying about the number of coins the user has or the remaining balance on the financial data on the IC card.

[0008] The present invention aims to provide a management device and a management system that can manage the use of automatic service devices for each user for a specified period of time and can settle the fees for the use of automatic service devices used by each user during the specified period of time. [Means for solving the problem]

[0009] The management system of the present invention comprises an automatic service device that operates in response to input of a start signal, a management device communicably connected to the automatic service device, and a payment settlement device communicably connected to the management device, wherein the automatic service device has a service device that starts up in response to input of the start signal, information reading means that reads identification information and attribute information from an information recording medium, and equipment control means that outputs the start signal to the service device based on the attribute information read by the information reading means, and outputs operation information including an operation mode of the service device together with the identification information to the management device every time the service device is started up, the management device has storage means and management device control means, and the management device control means calculates a fee for a service based on the operation information acquired from the automatic service device, and stores the fee in the storage means as usage history information of the automatic service device, associated with the identification information, together with the date and time the service was provided, the attribute information includes status information indicating whether the information recording medium is usable or not and type information indicating the type of the information recording medium, the status information includes information indicating a usable state where the information recording medium can be used at the automatic service device and information indicating an unusable state where the information recording medium cannot be used, the type information includes information indicating a membership card that can be used at the automatic service device by the check-in process and information indicating a visitor card that can be used at the automatic service device without the check-in process, the check-in process includes a process of rewriting the status information from information indicating the unusable state to information indicating a usable state, and the issuing means is capable of issuing the desired information recording medium by selecting from information recording media having different type information, including the membership card and the visitor card. Another aspect of the management device of the present invention comprises a service device that provides a specified service to a user, and a first information reading means that reads at least user identification information that identifies the user from an information recording medium and outputs a startup signal to operate the connected service device, wherein the service device is connected to an automatic service device that is operated by input of the startup signal, and the management device inputs information output from the automatic service device, and has communication means for data communication with an external device, and when the service device is operated by the first information reading means, inputs startup information from the automatic service device that includes at least the user identification information and device identification information that identifies the operated automatic service device, calculates the amount of consideration for the service provided to the user based on the startup information, stores the user identification information, the device identification information, the amount of consideration, and the date and time of the provided service as usage history information of the automatic service device in association with each other, and generates list information of the services provided related to the user identification information during a specified period from the stored usage history information and outputs it from the communication means.

[0010] Another aspect of the management system of the present invention is a management system having an automatic service device that operates in response to input of a start signal, a management device connected to the automatic service device, and a payment device connected to the management device, wherein the automatic service device has a service device that provides a predetermined service to a user, information reading means that reads user identification information that identifies at least the user from an information recording medium and outputs the start signal to operate the connected service device based on the read user identification information, and first communication means that performs data communication with an external device, the management device has second communication means that performs data communication with the external device and storage means that stores information obtained from the automatic service device, and the payment device has payment means that settles the usage fee of the service device, and and a check-in means for executing a check-in process to switch attribute information included in the information, wherein when the service device is operated by the information reading means, the automatic service device generates startup information including at least the user identification information and device identification information that identifies the operated automatic service device and outputs the startup information from the first communication means, the management device inputs the startup information and calculates a price for the service provided to the user based on the startup information, associates the user identification information, the device identification information, the price, and the date and time of the provided service as usage history information of the automatic service device, stores the associated information in the storage means, generates list information of the services provided related to the user identification information during a predetermined period from the stored usage history information, and outputs the list information from the second communication means, and the settlement device obtains the list information from the management device and settles the total amount of the prices for the services provided calculated based on the list information by the settlement means, and during the predetermined period,The period is from when the attribute information of the information recording medium is switched from the unusable state to the usable state by the check-in means to when payment is started at the settlement device, and the settlement device is capable of issuing a first information recording medium in which information indicating that the usable period of the information recording medium is until the day of issue is included and stored in the attribute information, and a second information recording medium in which information indicating that the usable period of the information recording medium is from a predetermined day to a predetermined number of days is included and stored in the attribute information, and the first information recording medium allows the automatic service device to be used without the check-in process being performed by the check-in means, and the second information recording medium is issued with the attribute information set to the unusable state, and the automatic service device becomes usable by performing the check-in process by the check-in means. Another aspect of the management system of the present invention is a management system having an automatic service machine that operates in response to input of a startup signal, a management device connected to the automatic service machine, and a payment settlement device connected to the management device, wherein the automatic service machine has a service device that provides a predetermined service to a user, information reading means that reads user identification information that identifies at least the user from an information recording medium and outputs the startup signal for operating the connected service machine based on the read user identification information, and first communication means that performs data communication with an external device, the management device has second communication means that performs data communication with the external device, and storage means that stores information acquired from the automatic service machine, and the payment settlement device has issuing means that issues the information recording medium, and check-in means that executes check-in processing to switch attribute information of the information recording medium from an unusable state in which the information reading means cannot output the startup signal to an usable state in which the information reading means can output the startup signal. means, wherein when the service device is operated by the information reading means, the automatic service device generates activation information including at least the user identification information and device identification information that identifies the operated automatic service device and outputs the activation information from the first communication means, the management device inputs the activation information and calculates a price for the service provided to the user based on the activation information, associates the user identification information, the device identification information, the price, and the date and time of the provided service as usage history information of the automatic service device in the storage means, generates list information of the provided services related to the user identification information during a predetermined period from the stored usage history information, and outputs it from the second communication means, the information recording medium includes a first information recording medium including information indicating that the usable period is up to the issue date, and a second information recording medium including information indicating that the usable period is for a predetermined number of days from a predetermined day, and the first information recording medium issued by the issuing meansThe automatic service device can be used without performing the check-in process by the check-in means, the second information recording medium issued by the issuing means is issued with the attribute information set to the unusable state, and the automatic service device can be used by performing the check-in process by the check-in means. [Effects of the Invention]

[0011] According to the present invention, it is possible to provide a management device and a management system that manages the use of an automatic service device for each user for a specified period of time and can settle the fee for the use of the automatic service device used for each user during the specified period of time. [Brief explanation of the drawings]

[0012] [Figure 1] FIG. 1 is a block diagram illustrating the configuration of a golf driving range system. [Figure 2] FIG. 2 is a block diagram illustrating the configuration of the ball dispensing device. [Figure 3] FIG. 3 is a block diagram illustrating the configuration of a device management device in the golf driving range system. [Figure 4] FIG. 4 is a block diagram illustrating the configuration of the settlement device of the golf driving range system. [Figure 5] FIG. 5 is a flowchart illustrating the operation of the automatic service device. [Figure 6] FIG. 6 is a flowchart illustrating the operation of the settlement device. [Figure 7] FIG. 7 is a flowchart illustrating the operation of the card issuing process. [Figure 8] FIG. 8 is a flowchart illustrating the operation of the check-in process. [Figure 9] FIG. 9 is a flowchart illustrating the operation of the checkout process. [Figure 10] FIG. 10 is a flowchart illustrating the operation of the electronic money charging process. [Figure 11]FIG. 11 is a flowchart illustrating the operation of the process for checking card information on an IC card. [Figure 12] FIG. 12 is a diagram illustrating an example of information to be stored. [Figure 13] FIG. 13 is a block diagram illustrating the configuration of the laundry system. [Figure 14] FIG. 14 is a block diagram illustrating the configuration of the laundry machine. [Figure 15] FIG. 15 is a block diagram illustrating the configuration of the device management device. [Figure 16] FIG. 16 is a block diagram illustrating the configuration of the user management device. DETAILED DESCRIPTION OF THE INVENTION

[0013] Hereinafter, embodiments of the present invention will be described with reference to the drawings. Each drawing is merely a schematic illustration to allow a sufficient understanding of the present invention, and the present invention is not limited to the illustrated examples.

[0014] A first example of a management system will be described using Figures 1 to 12. As the first example, a ball rental system used in a golf driving range will be described, and as a second example, a laundry system for managing coin laundries will be described using Figures 13 to 16.

[0015] An automated service device is a device that automatically performs operations such as selling goods or providing services. For example, a golf ball rental device that rents out golf balls is installed at a golf driving range, and a laundry device is installed at a coin laundry. In addition to these devices, service providing devices include massage machines and game machines that operate automatically in response to payment. They may also be vending machines that sell drinks and food.

[0016] First, an example of the configuration of a ball rental system using a ball rental device that rents balls to facility users at a golf driving range or the like will be described with reference to Figures 1 to 4. Figure 1 is a block diagram illustrating the configuration of a golf driving range system.

[0017] The ball lending system 1 includes a machine management device 2, a payment settlement device 3, a first ball lending device 4, a second ball lending device 5, and a third ball lending device 6.

[0018] The equipment management device 2 and the adjustment device 3 are connected so that data can be communicated. The equipment management device 2 is connected so that data can be communicated with the first ball dispensing device 4, the second ball dispensing device 5, and the third ball dispensing device 6. The adjustment device 3 is connected so that data can be communicated with the first ball dispensing device 4, the second ball dispensing device 5, and the third ball dispensing device 6 via the equipment management device 2. The equipment management device 2 and the adjustment device 3 may be integrated. For example, the first ball dispensing device 4 and the second ball dispensing device 5 may be located on different floors for user convenience, and the equipment management device 2 and the adjustment device 3 may be located at an entrance to the facility.

[0019] Figure 2 is a block diagram explaining the configuration of the ball dispensing device. The first ball dispensing device 4, the second ball dispensing device 5, and the third ball dispensing device 6 have the same configuration, so the first ball dispensing device 4 will be used as an example for explanation, and explanations of the second ball dispensing device 5 and the third ball dispensing device 6 will be omitted. A terminal device 12 equipped with a card reader 14, communication means 15, deposit means 16, and device terminal control means 13 is connected to control means 10. The control means 10 is also connected to ball discharge means 11.

[0020] The control means 10 controls the operation of the first ball dispenser 4. The control means 10 is equipped with a CPU and memory (not shown), and its operation is controlled according to a program stored in the memory. The memory also stores setting values ​​and serves as a work area for the CPU.

[0021] The ball discharge means 11 is controlled by the control means 10. The start and stop of the operation of the ball discharge means 11 is controlled by the control means 10. For example, the control means 10 outputs a discharge signal. When the discharge signal is input, the ball discharge means 11 discharges a predetermined number of balls. The user can borrow the discharged balls and practice golf.

[0022] Terminal device 12 is connected to control means 10 and is controlled by control means 10. Terminal device 12 is equipped with equipment terminal control means 13, a card reader 14, communication means 15, and deposit means 16. Equipment terminal control means 13 controls the operations of card reader 14, communication means 15, and deposit means 16. Control means 10 can control various operations of terminal device 12 via equipment terminal control means 13.

[0023] The device terminal control means 13 includes a CPU and memory (not shown), and its operation is controlled according to a program stored in the memory. The memory also stores setting values ​​and serves as a work area for the CPU. The device terminal control means 13 is connected to the control means 10 and is controlled by the control means 10. The elements controlled by the device terminal control means 13 can be indirectly controlled by the control means 10 via the device terminal control means 13.

[0024] The card reader 14 is connected to and controlled by the device terminal control means 13. The card reader 14 reads information recorded on a card, which is an information recording medium on which information is recorded. For example, the card may be an IC card, which stores identification information including an identification number, which is a number unique to each IC card. The identification information includes attribute information for the IC card and the user. The attribute information includes information about the IC card's usage conditions and user, such as the IC card's usable period, card type, issue date, date of use, date of start of use, usable device conditions, user contact information, and financial data. The IC card's identification information can identify the owner of the IC card and can include information about the owner, so it can also be called user identification information. The card may be a magnetic card or a card with a barcode recorded on it. The card reader 14 is only required to be able to read the card. The usable period may be expressed as a usable date and time and an unusable date and time, or as a usable date and time and the number of days or hours for which it can be used. The number of days may be shorter than one day, such as 0.5 days, as long as the usable period is specified. For example, the date and time when it becomes available is 0:00 on December 1, 2000, and the date and time when it becomes unavailable is 23:59 on December 10, 2000. For example, the date and time when it becomes available is 0:00 on December 1, 2000, and the number of days and hours when it can be used is 10 days and 12 hours.

[0025] The card reader 14 can read the identification number and attribute information from the IC card, and the device terminal control means 13 can acquire the read identification number and attribute information. The card reader 14 may be a card reader / writer that can write information to the card. For example, the card reader / writer can read and write monetary data from the IC card, thereby enabling electronic money payments.

[0026] The communication means 15 is connected to the device terminal control means 13 and controlled by the device terminal control means 13. The communication means 15 performs data communication with an external device. For example, the external device is the device management device 2. The device management device 2 and the first ball dispensing device 4 are connected so as to be able to perform data communication.

[0027] The device terminal control means 13 determines whether the identification information of the IC card read by the card reader 14 satisfies a predetermined condition. For example, the predetermined condition is that the IC card is used within the usable period of the IC card. The device terminal control means 13 compares the date and time when the IC card is read by the card reader 14 with the usable period, which is the attribute information of the IC card, to determine whether the IC card will be used within the period. The device terminal control means 13 is equipped with a timer (not shown), which allows the device terminal control means 13 to acquire date and time information. The device terminal control means 13 can also be considered an information recording medium reader that reads an IC card. The date and time when the IC card is read by the card reader 14 can be used for control purposes as the date and time when the device equipped with the card reader 14 was used or the date and time when use started, or the date and time when a service was provided.

[0028] If the identification information satisfies a predetermined condition, the device terminal control means 13 outputs an activation signal to the control means 10. When the control means 10 receives the activation signal, it outputs an ejection signal to the ball ejection means 11, causing the ball ejection means 11 to eject a predetermined number of balls. The control means 10 can operate the first ball dispensing device 4.

[0029] If the identification information does not satisfy a predetermined condition, the device terminal control means 13 outputs a non-activation signal to the control means 10. When the control means 10 receives the non-activation signal, it does not output a discharge signal to the ball discharge means 11 and performs card error processing. For example, the card error processing is processing to notify that the card is incompatible.

[0030] The determination of whether or not the identification information satisfies a predetermined condition is made by the processing of the device terminal control means 13 by comparing various pieces of information that make up the identification information with preset comparison information.

[0031] The deposit means 16 is connected to and controlled by the device terminal control means 13. The deposit means 16 accepts currency, identifies its denomination and authenticity, and outputs a signal corresponding to the denomination to the device terminal control means 13. The device terminal control means 13 determines whether a predetermined amount has been deposited into the deposit means 16, and if so, outputs an activation signal to the control means 10. The device terminal control means 13 generates and stores amount information indicating the deposited amount, which is used for control purposes such as comparing it with a pre-stored fee amount. Alternatively, the deposit means 16 may output an activation signal to the control means 10 via the device terminal control means 13 when the amount of deposited currency reaches a predetermined amount. By depositing a predetermined amount in cash, the first ball dispenser 4 operates, allowing a user to borrow a predetermined number of balls. For example, by depositing 300 yen into the deposit means, 40 balls are dispensed from the first ball dispenser 4, allowing the user to borrow balls.

[0032] The depositing means 16 may be connected to the control means 10, and in this case, when a predetermined amount is deposited into the depositing means 16, the control means 10 outputs a discharge signal to the ball discharging means 11. This makes it possible to configure the terminal device 12 to be attached to a coin-activated automatic service device that operates with cash. Also, if the device is to be operable only with an IC card, the depositing means 16 may be omitted, and control related to the depositing means 16 may not be executed.

[0033] When the control means 10 receives an activation signal and controls the ball dispensing means 11 to dispense a ball in response to the signal, the control means 10 communicates with an external device via the communication means 15 and outputs the identification information, a device ID that identifies the first ball dispensing device 4, the date and time of use, information indicating that the activation signal was received, and information indicating that the ball dispensing means 11 was controlled to dispense a ball to the external device as usage history information. The device ID is device identification information that identifies the first ball dispensing device 4. This usage history information is also referred to as startup information regarding the startup of the first ball dispensing device 4, which is an automatic service device. Furthermore, when the first ball dispensing device 4 is operated with cash, an identification number is not obtained, so the usage history information can be output to the external device using a predetermined value as the identification number.

[0034] In addition, the usage history information is output to the external device and stored in a memory constituting the control means 10 or the device terminal control means 13. If the usage history information cannot be output to the external device due to a communication malfunction of the communication means 15, the usage history information stored in the memory can be output to the external device when communication is resumed. Alternatively, the external device may periodically access the first ball dispensing device 4, and the usage history information accumulated during the periodic access may be controlled so that it is output from the first ball dispensing device 4 to the external device. Here, a device ID is assigned in advance to each ball dispensing device and stored by the control means 10. In addition to being managed and stored by the control means 10, the device ID may also be managed and stored by the device terminal control means 13 of the terminal device 12 connected one-to-one to the first ball dispensing device 4.

[0035] When the control means 10 receives a non-activation signal from the terminal device 12 that prevents the ball discharge means 11 from discharging balls, the control means 10 communicates with an external device via the communication means 15 and outputs to the external device, as usage history information, the identification information, the device ID that identifies the first ball dispensing device 4, and the information that has been obtained from the date and time of use, as well as information indicating that the non-activation signal has been input. For example, if the IC card is outside its validity period, balls cannot be dispensed.

[0036] The device terminal control means 13 is provided with a timer (not shown) and can acquire the current date and time for control purposes. Similarly, the control means 10 can also acquire the current date and time for control purposes.

[0037] 3 is a block diagram illustrating the configuration of an equipment management device of a golf driving range system. In equipment management device 2, control means 17 and communication means 18 are connected, and control means 17 and storage means 19 are also connected.

[0038] The equipment management device 2 manages the first to third ball dispensing devices 4, 5, and 6 that are connected to it. The equipment management device 2 has a database that stores the usage history of the first to third ball dispensing devices 4, 5, and 6, and can extract desired data from the database according to specified conditions and store the data in association with the identification number of the IC card. The equipment management device 2 is a computer with communication capabilities, such as a personal computer or server device.

[0039] The control means 17 includes a CPU and memory (not shown), and its operation is controlled according to a program stored in the memory. The memory also stores setting values ​​and serves as a work area for the CPU. The control means 17 also controls each element of the device management device 2 according to the program.

[0040] The communication means 18 is connected to the control means 17 and controlled by the control means 17. The communication means 18 performs data communication with external devices. For example, the external devices are the settlement device 3, the first ball dispensing device 4, the second ball dispensing device 5, and the third ball dispensing device 6.

[0041] The storage means 19 is connected to and controlled by the control means 17. The control means 17 inputs the usage history information output from the first to third ball dispensing devices 4, 5, and 6, and controls the storage means 19 to store the usage history information in association with the identification number of the IC card.

[0042] The control means 17 can search for usage history information stored in the storage means 19. For example, when an identification number and a period are specified, the control means 17 can obtain usage history information for that identification number during that period. The usage history information can also be considered list information that identifies each device used, the user, the date and time of use, and the usage fee. The control means 17 can generate a list including the identification number, the identification information of the device used, the date and time of use, and the usage fee, and can also save this list as a single file. The specified period may be a predetermined period, a period determined according to predetermined conditions, or a period specified by the requester. The list information may also be information on all services used during a predetermined period, such as the period from the 1st to the end of each month. In this case, the device that obtains the list information can extract and use the desired transactions. The list information may be generated for each identification number.

[0043] An example of usage history information will be explained using FIG. 12. FIG. 12 is a diagram showing an example of stored information. The identification number is a unique number that identifies the IC card. It can identify the user who owns the IC card. The storage means 19 stores attribute information of the IC card in association with the identification number. Furthermore, the storage means 19 stores the date and time when the device was first used, the date and time when the device ended use, a device ID that identifies the device used, information about the mode used, and the amount of consideration that is the price for the service provided, all in association with the identification number. The identification number can be stored in association with other information.

[0044] Next, the settlement device 3 will be described. The settlement device 3 is a device through which a user settles the fees for services provided by a device used over a specified period of time. Figure 4 is a block diagram illustrating the configuration of the settlement device of the golf driving range system. The settlement device 3 has a control means 20 connected to it, a communication means 26, a storage means 27, a card processing means 28, a payment means 21, an operation panel 24, and a printing means 25.

[0045] The control means 20 includes a CPU and memory (not shown), and its operation is controlled according to a program stored in the memory. The memory also stores setting values ​​and serves as a work area for the CPU. The control means 20 also controls each element of the settlement device 3 according to the program.

[0046] The communication means 26 is connected to the control means 20 and controlled by the control means 20. The communication means 26 performs data communication with an external device. For example, the external device is the device management device 2. The settlement device 3 can perform data communication with the device management device 2.

[0047] The storage means 27 is connected to the control means 20 and controlled by the control means 20. The storage means 27 stores information such as usage history information acquired from the equipment management device 2, identification information of issued IC cards, and settlement information for each identification number.

[0048] The card processing means 28 is connected to the control means 20 and is controlled by the control means 20. The card processing means 28 is provided with a card reader / writer 29 that reads and writes IC cards. The card processing means 28 is capable of reading and writing IC cards. The card processing means 28 also has a stocker (not shown) that stores a plurality of IC cards, from which the card processing means 28 can dispense and issue IC cards.

[0049] The payment means 21 is connected to and controlled by the control means 20. The payment means 21 includes a deposit means 22 and a withdrawal means 23, and can settle the payment for use of the device. Money is deposited using the deposit means 22, and any change is dispensed from the withdrawal means 23. For example, the deposit means 22 deposits currency, identifies the denomination of the deposited currency, and outputs the deposited amount to the control means. The control means 20 acquires the deposited amount and can use it for control. The control means 20 also subtracts the payment amount from the deposited amount to determine the amount of change, and controls the withdrawal means 23 to dispense the change. The withdrawal means 23 dispenses the specified amount of change. In addition to cash payment methods, payment by credit card using the card processing means 28, payment by electronic money, and two-dimensional code payment using the operation panel 24 are also possible.

[0050] The operation panel 24 is connected to the control means 20 and controlled by the control means 20. The operation panel 24 includes a touch panel with input means and display means, a keyboard, and a liquid crystal display device. The operation panel 24 is controlled by the control means 20 and displays characters and images. The operation panel 24 is controlled by the control means 20 and can acquire the touch position, select one button from multiple buttons, or input characters and numbers. The operation panel 24 can display the amount to be charged to the user operating it. The user can also operate the settlement device 3, select a payment method, and pay the charged amount using the selected payment method.

[0051] The printing means 25 is connected to and controlled by the control means 20. The printing means 25 is controlled by the control means 20 and prints characters and figures on recording paper. It may be a thermal, inkjet, or electrophotographic printer. The printing means 25 can print receipts, coupons or discount vouchers with two-dimensional codes printed on them, advertisements, etc.

[0052] Next, the operation of the system will be described with reference to FIGS.

[0053] FIG. 5 is a flowchart explaining the operation of the automatic service device. The operation of the automatic service device will be explained using the first ball dispensing device 4 as an example. The first ball dispensing device 4 reads an IC card and determines whether a predetermined condition is met. If it is met, it starts operating, and if it is not met, it does not start operating. Whether the device's operation is started or not, the first ball dispensing device 4 generates startup information related to the startup of the device. The generated startup information includes the identification number or identification information of the IC card, the device ID of the first ball dispensing device 4, information indicating that the device's operation has started and information on the start date and time of use, or information indicating that the device will not operate and information on the date and time when the non-start signal was received or transmitted.

[0054] Furthermore, the first ball dispensing device 4 ends its operation by discharging the ball, but when an automatic service device that continues to operate for a predetermined time is used, the startup information can include information on the end date and time of use or the end date and time of use obtained by adding a predetermined usage time to the start date and time of use after waiting for the end of use.

[0055] Furthermore, since the fee for use of the first ball dispensing device 4 is fixed, the fee for use can be calculated if the number of uses is known. When using an automated service device in which the fee for use varies depending on the use mode, information on the use mode or the fee amount according to the use mode is included in the startup information. The startup information also serves as usage history information for the first ball dispensing device 4, and is output to the equipment management device 2 that manages the first ball dispensing device 4. The equipment management device 2 inputs the usage history information of the first ball dispensing device 4 and stores it in a database. The equipment management device 2 stores the startup information in the database in association with the identification number of the IC card that operated the first ball dispensing device 4. The equipment management device 2 can search for the contents of the startup information from multiple stored usage history information based on the identification number and date and time information, and extract each item.

[0056] The operation of the first ball dispensing device 4 is controlled by control means 10, and the operation of the equipment management device 2 is controlled by control means 17.

[0057] In step S1, the first ball dispenser 4 reads the identification information of the IC card using the card reader 14 of the terminal device 12 attached to the first ball dispenser 4. In other words, it can be said that the first ball dispenser 4 reads the user identification information that identifies the user who uses the device.

[0058] Next, in step S2, the first ball dispenser 4 analyzes the identification information of the read IC card to determine whether the device can be operated, i.e., whether the IC card is valid. For example, the validity period included in the identification information is compared with the current date and time. If the current date and time is within the validity period, the IC card is determined to be valid, and if it is outside the period, it is determined to be invalid. If the IC card is determined to be valid, the process proceeds to step S3, and if it is determined to be invalid, the process proceeds to step S4.

[0059] Here, in addition to reading the identification information stored on the IC card and having the first ball dispensing device 4 determine the validity of the card based on the information stored on the IC card, the first ball dispensing device 4 may also read the identification number from the IC card, access the device management device 2, obtain attribute information associated with the identification number stored in the device management device 2, and make a determination using the obtained attribute information. If the device management device 2 stores the identification information when the IC card is issued and manages the IC card's identification information so that the device management device 2 updates the information according to the subsequent usage history, it is not necessary to store the attribute information on the IC card. The first ball dispensing device 4 can be used by storing at least the identification number on the IC card.

[0060] In step S3, the first ball dispenser 4 starts operation. The control means 10 outputs a discharge signal, and the ball dispenser 11, which receives the discharge signal, dispenses a predetermined number of balls. If the IC card is determined to be valid, the automatic service device is activated.

[0061] Next, in step S4, the first ball dispenser 4 generates startup information. The startup information can also be considered usage history information for the first ball dispenser 4, which is operated by an IC card. The startup information associates the IC card's identification number with information about the operation history of the first ball dispenser 4, such as the device ID, operation mode, start date and time of use, and payment, and can also include attribute information.

[0062] Next, in step S5, the first ball dispensing device 4 accesses the equipment management device 2 and outputs startup information to the equipment management device 2.

[0063] The following steps are operations of the device management device 2.

[0064] In step S6, the equipment management device 2 is accessed by the first ball dispensing device 4 and acquires the startup information.

[0065] Next, in step S7, the equipment management device 2 stores the acquired startup information in the storage means 19 of the equipment management device 2. The acquired startup information is stored in a database of the storage means 19 in association with the identification number included in the input startup information. The operation history of the first ball dispenser 4 is stored as a database in the storage means 19, and the information is stored in a searchable manner.

[0066] Next, the operation of the settlement device 3 will be explained. The operation of the settlement device 3 is controlled by the control means 20. The settlement device 3 can issue IC cards, charge monetary data to IC cards, process check-in, and process check-out including settling the fare. The operation panel 24 is a touch panel, and a desired function can be selected by touching the button for that function from the displayed menu buttons. Information input from the operation panel 24 is acquired by the control means 20, and various controls are performed.

[0067] FIG. 6 is a flowchart illustrating the operation of the settlement device.

[0068] In step S10, the settlement device 3 determines whether the function selected via the operation panel 24 is the card issuance function. If the selected function is the card issuance function, the process proceeds to step S11; if not, the process proceeds to step S12.

[0069] In step S11, the settlement device 3 executes a card issuing process, which will be described later.

[0070] In step S12, the settlement device 3 determines whether the function selected via the operation panel 24 is the check-in function. If the selected function is the check-in function, the settlement device 3 proceeds to step S13, and if not, proceeds to step S14.

[0071] In step S13, the settlement device 3 executes the check-in process described below.

[0072] In step S14, the settlement device 3 determines whether the function selected via the operation panel 24 is the checkout function. If the selected function is the checkout function, the settlement device 3 proceeds to step S15, and if not, proceeds to step S16.

[0073] In step S15, the settlement device 3 executes the checkout process described below.

[0074] In step S16, the settlement device 3 determines whether or not the function selected through the operation panel 24 is a function for charging electronic money. If the selected function is a function for charging electronic money, the process proceeds to step S17; if not, the process proceeds to step S18.

[0075] In step S17, the settlement device 3 executes a process of charging electronic money, which will be described later.

[0076] In step S18, the settlement device 3 executes a process for checking the card information of the IC card, which will be described later.

[0077] Next, the card issuance process of step S11 in Fig. 6 will be described. Fig. 7 is a flowchart explaining the operation of the card issuance process. The card issuance process and each element of the device that performs the process can also be said to be card issuing means.

[0078] In step S20, the settlement device 3 selects a card type, which is the type of recording medium to be issued, via the operation panel 24. For example, the selectable card type is a membership card or a visitor card, and cards of the selectable card types can be issued. A membership card is a card valid for one year upon payment of a predetermined fee. It becomes valid by checking in before using the facility, and the fee for using the device used is settled by checking out after using the facility. The fee for services used between check-in and check-out can be settled at check-out. A visitor card is a card issued on the day the facility is used and is valid only on the day of issuance. It does not require check-in, and the fee for using the device used is settled by checking out after using the facility. In this flowchart, a membership card is referred to as a first card, and a visitor card is referred to as a second card. There are two types of IC cards, a first card and a second card, and the information distinguishing them is card type information. The device usage conditions and functions can be controlled to differ depending on the card type.

[0079] In step S21, the settlement device 3 displays the price according to the card to be issued on the operation panel 24, and prompts the user to pay the price. The payment means 21 waits for payment by the user. For example, a payment method such as cash, credit card, or two-dimensional code payment can be selected from the operation panel 24, and the price is paid using the selected method.

[0080] Next, in step S22, the settlement device 3 determines whether the payment of the consideration has been completed, and if the payment has been completed, it proceeds to the next step, and if the payment has not been completed, it waits until the payment is completed. This step can also include a timeout process, which measures a predetermined time, and if the payment is not made within the predetermined time, it can execute the timeout process and end the process.

[0081] Next, in step S23, the settlement device 3 prints a receipt. The receipt records the identification number of the issued IC card. A two-dimensional code is also recorded on the receipt. The contents of this two-dimensional code include identification number information with a symbol specifying the position of the identification number and attribute information with a symbol specifying the position of the attribute information. For example, the symbols specifying the position of the identification number are "(" and ")". Inserting the identification number between the "(" and ")" makes the identification number identifiable. Similarly, enclosing the attribute information between "[" and "]" makes the position of the attribute information identifiable. The symbols specifying the position facilitate data analysis. When the two-dimensional code is decoded, the positions of the identification number and attribute information can be easily identified. The attribute information may contain multiple different attributes, but the data length and order may be determined in advance to enable analysis after decoding. Because two-dimensionally coded information is difficult to understand visually, it is preferable to record at least the identification number in numbers and the card type in characters.

[0082] Next, in step S24, the settlement device 3 determines whether the IC card to be issued is the first card or the second card. The settlement device 3 changes the processing destination depending on the type of card. If the first card is selected, the settlement device 3 proceeds to step S25, and if the second card is selected, the settlement device 3 proceeds to step S26. Although the description has been given assuming two types of cards, the number of card types can be increased to three or four.

[0083] In step S25, the settlement device 3 writes first card information according to the type of IC card to be issued. The first card information includes information indicating the type of card, the date and time of issue, the validity period, point information, and electronic money monetary data. The point value and monetary data are not necessary if they are not required. For example, the information indicating the card type is a value according to the card type, such as "0" indicating a first card or "1" indicating a second card. The first card information adds points according to the amount paid, for example, 10% of the amount, to the point information. For users, a membership card is more advantageous than a visitor card. To encourage users to return to the facility, the owner can take measures to make the benefits of a membership card more advantageous than those of a visitor card.

[0084] In step S26, the settlement device 3 writes second card information to the issued IC card. The second card information includes information indicating the type of card, the date of issue, the date of validity, and the monetary data of electronic money. The monetary data is not necessary if it is not needed. The second card information does not add points according to the amount paid to the point information.

[0085] In step S27, the settlement device 3 outputs card issuance information, which is information written on the IC card to be issued, to the device management device 2 so that it can be managed by the device management device 2. The card issuance information includes card identification information and additional information such as the device ID of the settlement device 3 that issued the card, the issuance date and time, the price, and the payment method.

[0086] In step S28, the settlement device 3 ejects the IC card onto which the initial value was written in step S25 or step S26 from the device, allowing the user to retrieve it.

[0087] The process from step S29 onwards is executed by the equipment management device 2. In step S27, the equipment management device 2 receives the card issuance information output from the settlement device 3 as input.

[0088] In step S30, the device management device 2 associates other information with the identification number included in the card issuance information, and also associates additional information with it, and stores the information as history information in the database.

[0089] In addition, if the user has a visitor card, which is a second card that still has the monetary data of electronic money, the user can insert the visitor card into the settlement device 3, retain the monetary data, and perform a process to rewrite the other second card information, thereby issuing a new visitor card with the monetary data retained.

[0090] The settlement device 3 can issue two types of IC cards with different attribute information, and the attributes of the IC cards with different attribute information are determined when they are used, and different processes are performed depending on the card used.

[0091] Next, the check-in process of step S13 in Fig. 6 will be described. Fig. 8 is a flowchart explaining the operation of the check-in process. The check-in process is carried out by the control means 20 of the settlement device 3 operating in accordance with a program, and it can be said that these constitute check-in means.

[0092] When check-in is selected from the menu displayed on the operation panel 24 of the settlement device 3, the check-in process begins, and the IC card is read by the card processing means 28.

[0093] In step S40, the settlement device 3 reads the IC card using the card processing means 28 of the settlement device 3 and obtains the stored information.

[0094] Next, in step S41, the settlement device 3 determines whether the IC card is valid. The settlement device 3 determines whether the IC card is a membership card, whether the date and time of use is within the validity period of the membership card, and whether the membership card has been checked in. If the card is valid, the process proceeds to step S42, and if it is invalid, the process proceeds to step S43. The settlement device 3 determines that the IC card is valid if it is a membership card, the date and time of use is within the validity period, and the card has not yet been checked in.

[0095] Next, in step S42, the settlement device 3 changes the value of the information indicating whether the IC card is in a usable state, which is included in the attribute information of the IC card, from an unusable state to a usable state. For example, if the IC card is in an unusable state, "0" is stored, and if it is in a usable state, "1" is stored. Furthermore, the settlement device 3 outputs the changed information and the date and time of change together with the IC card's identification number to the equipment management device 2. The information indicating whether the IC card is in a usable state also indicates whether it has been checked in. If the IC card has been checked in, the settlement device 3 stores a value indicating the usable state, and if it has not been checked in, it stores a value indicating the unusable state.

[0096] Next, in step S43, the settlement device 3 ejects the IC card from the settlement device 3 and returns it to the user.

[0097] The process from step S44 onwards is executed by the device management device 2. In step S44, the device management device 2 inputs the IC card identification number, changed information, and change date and time output from the settlement device 3 in step S42. This input information is the details of changes to the IC card settings, and can also be considered a setting change history. It can also be said that the device management device 2 inputs the setting change information for the IC card.

[0098] In step S45, the device management device 2 associates other information with the identification number of the IC card, and stores the information in the database as history information.

[0099] After the check-in process of the membership card by the payment device 3, the IC card can be used at other devices in the facility managed by the equipment management device 2.

[0100] Next, a description will be given of the check-out process in step S15 in Fig. 6. Fig. 9 is a flowchart illustrating the operation of the check-out process.

[0101] When checkout is selected from the menu displayed on the operation panel 24 of the settlement device 3, the checkout process begins, and the IC card is read by the card processing means 28.

[0102] In step S50, the settlement device 3 reads the IC card using the card processing means 28 and obtains the stored information.

[0103] Next, in step S51, the settlement device 3 determines whether the IC card is valid. The settlement device 3 determines whether the IC card is a membership card, whether the date and time of use is within the validity period of the membership card, and whether the membership card has been checked in. Furthermore, the settlement device 3 determines whether the IC card is a visitor card and whether the date and time of use is within the validity period of the membership card. If the card is valid, the settlement device 3 proceeds to step S52, and if the card is invalid, the settlement device 3 proceeds to step S53. If the IC card is a membership card, the date and time of use is within the validity period, and the card has still been checked in, the settlement device 3 determines that the IC card is valid. Furthermore, if the IC card is a visitor card and the date and time of use is within the validity period of the card, the settlement device 3 determines that the IC card is valid. Otherwise, the settlement device 3 determines that the IC card is invalid.

[0104] In step S53, the settlement device 3 determines that the IC card is invalid, ejects the IC card, and returns it to the user. At this time, the settlement device 3 may display a message indicating that the IC card is invalid and the invalid items.

[0105] Next, in step S52, the settlement device 3 outputs the IC card identification number, a request for settlement data, and the date and time of the request to the equipment management device 2. Then, the settlement device 3 enters a standby state for inputting a response from the equipment management device 2.

[0106] The processes from step S54 to step S56 are executed by the equipment management device 2. In step S54, the equipment management device 2 inputs the IC card identification number output from the settlement device 3, the settlement data request, and the request date and time.

[0107] In step S55, the equipment management device 2 extracts the usage history of the devices used by the IC card user from the history information stored in the storage means 19. Identification information is extracted from the IC card's identification number to identify the card type. The calculation process for the settlement data differs depending on the card type. The equipment management device 2 calculates the settlement amount from the extracted results. The equipment management device 2 generates the settlement amount as settlement data. In the case of a membership card, the settlement data is the total amount of fees for the first to third ball dispensing devices 4 to 6 used with the IC card from check-in to check-out, along with usage details. In the case of a visitor card, the settlement data is the total amount of fees for the first to third ball dispensing devices 4 to 6 used on the day the card was issued, along with usage details. The settlement data can also be considered list information regarding the services provided by the devices used by the user over a specified period. With this list information, the fees can be settled all at once.

[0108] The relationship between usage modes and fees for devices managed by the device management device 2 is pre-stored. Fees can be calculated based on the device ID, usage mode, and number of uses of the device used. The device ID, usage mode, and number of uses can also be considered fee information for the provided service used to calculate the usage fee. The fee information can also be the monetary amount of the service fee. The unit price for each usage mode can be set to different values ​​depending on the card type. For example, the fee for using a visitor card can be set higher than that for using a membership card. Points can also be added based on usage at the time of payment. Points can also be weighted differently for each card type, and point information based on usage can be added to the payment data at the time of payment. Points for using a membership card can be set more favorably than points for using a visitor card. Since a facility benefits from higher sales per hour, point addition conditions can be set to award more points to users with higher sales per hour. The hourly fee for a service is calculated based on the time from check-in to check-out and the total fee for the services provided during that time. A formula for calculating the amount of service per hour and the corresponding number of points to be added is set in advance, or a table is set up and stored that defines the amount of service per hour and the corresponding number of points to be added. The number of points to be added can be calculated from the amount of service per hour. It can also be set up so that member cards are more advantageous than visitor cards.

[0109] Next, in step S56, the equipment management device 2 outputs the settlement data to the settlement device 3.

[0110] Next, the process returns to the checkout process of the waiting settlement device 3, and continues. In step S57, the settlement device 3 acquires settlement data.

[0111] Next, in step S58, the settlement device 3 displays the acquired settlement data on the operation panel 24. For example, the total amount of the service received using an IC card and a usage statement thereof are displayed on the operation panel 24. The operation panel 24 also displays payment methods such as cash, credit card, two-dimensional code payment, and electronic money. The user selects the desired payment method from the displayed methods by touching the display portion thereof. The settlement device 3 controls the payment means 21 and card processing means 28 according to the payment method selected by the user to process the payment.

[0112] Next, in step S59, the settlement device 3 waits until the settlement is completed. If the settlement is completed, the settlement device 3 proceeds to the next process.

[0113] Next, in step S60, the settlement device 3 prints a receipt for the paid amount. Based on the completion of the settlement, the settlement device 3 updates the attribute information. The information indicating whether the IC card is in a usable state is rewritten from a value indicating a usable state to a value indicating an unusable state. The rewritten information is output to the device management device 2, which inputs this information and updates the attribute information according to the IC card's identification number.

[0114] Next, the settlement device 3 determines whether the card is to be returned to the user or collected. For example, in step S61, the settlement device 3 determines the type of IC card, and if it is a membership card, proceeds to step S62 to return it to the user, and if it is a visitor card, proceeds to step S63 to determine whether to collect it. In step S63, even if the IC card is a visitor card, if there is a balance in electronic money, the settlement device 3 proceeds to step S62 to return it to the user without collecting it, and if there is no balance, proceeds to step S64 to collect it.

[0115] In step S62, the settlement device 3 ejects the IC card and returns it to the user.

[0116] In step S64, the settlement device 3 stores the IC card inside the settlement device 3 and pays out the deposit. The deposit is paid in advance together with the payment when the visitor card is issued.

[0117] Next, in step S65, the settlement device 3 outputs the checkout process history together with the IC card identification number and the date and time of the checkout process to the equipment management device 2. The history information output from the settlement device 3 includes information related to the payment, such as the payment method and the payment amount.

[0118] The process of step S66 is executed by the device management device 2. In step S66, the device management device 2 associates the input checkout process history information with the IC card identification number and stores it in the database of the storage means 19 along with the date and time of the checkout process. If there is a change in the attribute information corresponding to the identification number, the attribute information is updated. In addition, the database stores information indicating that the settlement has been completed and the date and time of the checkout process, associated with the settled usage history information. When the usage history information is searched again, it can be determined whether the balance is unsettled or settled. Furthermore, the device management device 2 can store and manage the total balance of electronic money, which has increased or decreased due to the charging or use of electronic money in the management system, as total electronic money balance information. The device management device 2 extracts the amount of electronic money used from the history information obtained from the settlement device 3 and subtracts it from the total electronic money balance information to generate new total electronic money balance information. The owner of the management system can access the device management device 2 from a user terminal operated by the owner, and if the owner's user terminal acquires this electronic money total balance information, the user can check the electronic money total balance information using that user terminal. The owner's user terminal can also access the device management device 2 and acquire other information stored in the device management device 2 using the owner's user terminal, and check the contents. Rather than managing each card's identification information, it is possible to update data for each piece of information processed based on other items or information extracted from history information, such as the total daily usage fee, the number of uses, the number of uses for each mode used, and the total fee.

[0119] Next, a description will be given of the electronic money charging process in step S17 of Fig. 6. Fig. 10 is a flowchart illustrating the operation of the electronic money charging process.

[0120] When charging electronic money is selected from the menu displayed on the operation panel 24, the settlement device 3 starts the charging process and causes the card processing means 28 to read the IC card.

[0121] In step S80, the settlement device 3 reads the IC card using the card processing means 28 and obtains the stored information.

[0122] Next, in step S81, the settlement device 3 determines whether the IC card is valid. The settlement device 3 determines whether the IC card is a membership card, whether the date and time of use is within the validity period of the membership card, and whether the membership card has been checked in. Furthermore, the settlement device 3 determines whether the IC card is a visitor card and whether the date and time of use is within the validity period of the membership card. If the card is valid, the settlement device 3 proceeds to step S83, and if the card is invalid, it proceeds to step S82. If the IC card is a membership card, the date and time of use is within the validity period, and the card has still been checked in, the settlement device 3 determines that the IC card is valid. Furthermore, if the IC card is a visitor card and the date and time of use is within the validity period of the card, the settlement device 3 determines that the IC card is valid.

[0123] In step S82, the settlement device 3 determines that the IC card is invalid, ejects the IC card, and returns it to the user. At this time, the settlement device 3 may display a message indicating that the IC card is invalid and the invalid items.

[0124] Next, in step S83, the settlement device 3 allows the charge amount of electronic money to be charged to the IC card to be specified from the operation panel 24. For example, the operation panel 24 displays buttons for predetermined charge amounts such as 1,000 yen and 2,000 yen, and the charge amount displayed on that button can be specified by touching the button. Alternatively, any amount may be input from the operation panel 24. Once the charge amount has been set, the settlement device 3 proceeds to step S84.

[0125] Next, in step S84, the settlement device 3 displays the charge amount, the payment amount for that charge amount, and the payment method on the operation panel 24. The settlement device 3 allows the user to select a payment method such as cash, credit card, or two-dimensional code payment displayed on the operation panel 24, and controls the payment means 21 and card processing means 28 to process the payment according to the selection.

[0126] Next, in step S85, the settlement device 3 waits until the settlement is completed. When the settlement is completed, the settlement device 3 proceeds to the next process.

[0127] Next, in step S86, the settlement device 3 prints a receipt for the paid amount.

[0128] Next, in step S87, the settlement device 3 adds the selected charge amount to the balance of electronic money in the IC card.

[0129] Next, in step S88, the settlement device 3 outputs information related to the charging process to the equipment management device 2. For example, the information related to the charging process is history information of the charging process such as the identification number, the charging amount, the remaining balance of electronic money, the charging consideration, the payment method, and the charging date and time.

[0130] Next, in step S89, the settlement device 3 ejects the IC card and returns it to the user.

[0131] The processes of steps S90 and S91 are processes executed by the equipment management device 2. In step S90, history information related to the charging process, such as the identification number, charging amount, remaining balance of electronic money, charging consideration, payment method, and charging date and time, is output from the settlement device 3, and the equipment management device 2 inputs this information.

[0132] Next, in step S91, the device management device 2 associates the charge transaction history information entered into the device management device 2 with the IC card identification number and stores it in the database of the storage means 19 along with the date and time of the charge transaction. The device management device 2 can also store and manage the total balance of electronic money, which increases or decreases in the management system due to the charge or use of electronic money, as total electronic money balance information. The device management device 2 extracts the charge amount from the charge information obtained from the settlement device 3, adds it to the total electronic money balance information, and generates new total electronic money balance information. The owner of the management system can access the device management device 2 from a user terminal operated by the owner, and once this total electronic money balance information is obtained by the owner's user terminal, the owner can check the total electronic money balance information on the user terminal. The owner can remotely obtain and check various information in the management system from the device management device 2. For example, if the device management device 2 has a means for generating a hypertext file containing various information, the file can be displayed on the user terminal's web browser, for example, by adding a program.

[0133] Next, the card information confirmation process of step S18 in Fig. 6 will be described. Fig. 11 is a flowchart explaining the operation of the card information confirmation process for an IC card. The settlement device 3 can display the IC card usage history on the operation panel 24. When "Card confirmation" is selected from the menu on the operation panel, the card information confirmation process for the IC card is executed.

[0134] In step S70, the settlement device 3 reads the IC card using the card processing means 28 and obtains the stored information.

[0135] Next, in step S71, the settlement device 3 determines whether the IC card is valid. The settlement device 3 determines whether the IC card is a membership card and whether the date and time of use is within the validity period of the membership card. Furthermore, the settlement device 3 determines whether the IC card is a visitor card and whether the date and time of use is within the validity period of the membership card. If the card is valid, the settlement device 3 proceeds to step S73, and if it is invalid, it proceeds to step S72. If the IC card is a membership card and the date and time of use is within the validity period, the settlement device 3 determines that the IC card is valid. Furthermore, if the IC card is a visitor card and the date and time of use is within the validity period, the settlement device 3 determines that the IC card is valid.

[0136] In step S72, the settlement device 3 determines that the IC card is invalid, ejects the IC card, and returns it to the user. At this time, the settlement device 3 may display a message indicating that the IC card is invalid and the invalid items.

[0137] Next, in step S73, the settlement device 3 outputs a request for card information and the date and time of the request together with the identification number of the IC card to the equipment management device 2. Then, the settlement device 3 enters a standby state for inputting a response from the equipment management device 2.

[0138] The processes from step S74 to step S76 are executed by the equipment management device 2. In step S74, the equipment management device 2 inputs the IC card identification number output from the settlement device 3, the request for card information, and the request date and time.

[0139] In step S75, the equipment management device 2 extracts card information corresponding to the IC card identification number from the information stored in the storage means 19. For example, the card information is usage history and IC card attribute information.

[0140] Next, in step S76, the equipment management device 2 outputs the card information to the settlement device 3.

[0141] Next, the process returns to the card verification process of the settlement device 3 in the standby state, and continues. In step S77, the settlement device 3 acquires card information.

[0142] Next, in step S78, the settlement device 3 displays the acquired card information on the operation panel 24. The operation panel 24 can display attribute information such as the identification number and card type, and the usage history of various devices.

[0143] As described above, a user who uses an automated service machine with an IC card can use multiple automated service machines simultaneously, or can use an automated service machine multiple times consecutively. The fees for services used by a user within a specified period are calculated to sum up the total fees, even if the user uses the machine multiple times. When settling using a membership card, the fees for services used by the user over multiple days can be paid in one go. Alternatively, the user can select a desired payment method from multiple payment methods and pay the total fee calculated.

[0144] Next, the configuration of a management system will be described using a laundry system as an example with reference to Figures 13 to 16. First, the overall configuration of the laundry system will be described with reference to Figure 13. Figure 13 is a block diagram illustrating the configuration of the laundry system.

[0145] Laundry system 50 is connected to user management device 51, first device management device 52, and second device management device 53 via a network such as the Internet, allowing data communication between them. Multiple laundry devices, such as first laundry device 54, second laundry device 55, and third laundry device 56, are connected to first device management device 52, allowing data communication between them. Multiple laundry devices, such as fourth laundry device 57, fifth laundry device 58, and sixth laundry device 59, are connected to second device management device 53, allowing data communication between them. While an example in which three laundry devices are installed in one store will be described, any number of laundry devices may be used. Generally, a coin laundry has between 5 and 20 laundry devices.

[0146] For example, the user management device 51 may be placed in a management office away from each coin laundry store, and may remotely manage the first device management device 52 and the second device management device 53 placed in each coin laundry store. The user management device 51 may also remotely manage multiple laundry machines connected to the first device management device 52 and the second device management device 53 via the first device management device 52 and the second device management device 53.

[0147] Next, the configuration of the laundry machine will be described using Fig. 14. Fig. 14 is a block diagram illustrating the configuration of the laundry machine. The configuration of the laundry machine will be described using the first laundry machine 54 as an example, and the other laundry machines have similar configurations, so descriptions will be omitted.

[0148] First laundry machine 54 is a machine that washes clothes, and may be a machine such as a dryer that dries clothes or a washing machine with a drying function that dries clothes after washing. Laundry means 62 that washes clothes is controlled by control means 61. Control means 61 controls the operation of terminal device 60 that includes communication means 65 that performs data communication with external devices, and is connected to the external devices via terminal device 60.

[0149] The control means 61, terminal device 60, equipment terminal control means 63, card reader 64, communication means 65, and deposit means 66 have the same configurations as the control means 10, terminal device 12, equipment terminal control means 13, card reader 14, communication means 15, and deposit means 16 in Fig. 2, respectively. The control means 61 controls the terminal device 60 and laundry means 62.

[0150] The first laundry machine 54 can be operated by a card reader 64. In the first laundry machine 54, a start signal is input from the terminal device 60 to the control means 61, and the control means 61 starts up the laundry means 62.

[0151] The laundry means 62 is connected to and controlled by the control means 61. The control means 61 controls various operations of the laundry means 62, such as starting and stopping the operation of the laundry means 62, injecting and discharging water, and adding detergent.

[0152] The control means 61 can change the operating mode of the laundry means 62 and acquire the status of the laundry means 62. For example, the control means 61 acquires detection results of the laundry means 62, such as abnormality, operation, and stoppage, and can use these for various controls. The control means 61 can monitor the operation of the laundry means 62 based on signals from sensors (not shown) attached to the laundry means 62, determine the status of the laundry means 62, and use these for various controls. For example, the sensors are sensors related to the laundry means 62, such as a sensor that detects whether the laundry means 62 is operating, a water temperature sensor, a water level sensor, and a sensor that detects the remaining amount of detergent. The control means 61 can also count the time from start and determine that the laundry means 62 has stopped when a predetermined time has elapsed, and calculate the remaining time of operation, and can use these for various controls. The control means 61 can also determine the status of the laundry means 62 depending on the stage of processing, such as whether the laundry means 62 is in a washing or spin-dry state, and use these for various controls.

[0153] Laundry means 62 is a service providing unit of first laundry machine 54. For example, by changing the service providing unit and correspondingly changing the control of control means 61, various service providing units with completely different functions can be created. For example, the service providing unit can be a ball lending machine, a dryer, a goods vending machine, a data vending machine, a data storage machine, a data lending machine, a remote control machine, a goods vending machine, or the like.

[0154] Next, the configuration of the device management device will be described with reference to Fig. 15. Fig. 15 is a block diagram illustrating the configuration of the device management device. The device management device 52 has the same configuration as the device management device 2 in Fig. 3, so a description thereof will be omitted.

[0155] The multiple device management devices 52, 53 are controlled and operate independently. Each of the multiple device management devices 52, 53 is connected to and managed by a user management device 51. The first device management device 52, the second device management device 53, and the user management device 51 may be an integrated device, or the user management device 51 may be a server device located in a remote location and connected to each laundry device via a network.

[0156] Next, the configuration of the user management device will be explained using Figure 16. Figure 16 is a block diagram explaining the configuration of the user management device. Furthermore, control means 70, communication means 71, storage means 72, payment means 73, operation panel 74, and card processing means 75 correspond to control means 20, communication means 26, storage means 27, payment means 21, operation panel 24, and card processing means 28 in Figure 4, respectively. User management device 51 can also have a configuration similar to that of settlement device 3 in Figure 4.

[0157] The user management device 51 further collects the IC card usage histories collected individually by multiple device management devices 52, 53 and stores them in the storage means 72 of the user management device 51. A database is constructed in the storage means 72, and the IC card usage histories are stored in association with the IC card identification numbers. At this time, a device management device ID, which is an identification number, is assigned to the device management devices 52, 53. The user management device 51 adds the device management device ID to the IC card usage histories collected by each device management device 52, 53 and stores them. The user management device 51 can easily identify the device from which the data was collected.

[0158] The user management device 51 can extract the usage history of the user during a specified usage period by specifying the IC card identification number and usage period from the collected usage history. The user management device 51 can calculate the total amount of service fees from the extracted usage history. For example, the total amount of fees for services used by the user for one month using the membership card can be charged to the user at once. The amount charged can also be notified to the user's contact information recorded in the IC card's attribute information. The user management device 51 can request payment from the credit card payment server based on the amount charged.

[0159] The administrator of the user management device 51 inputs the IC card identification number and the billing period via the operation panel 74. Under the control of the control means 70, the user management device 51 extracts the usage history stored in the storage means 72 based on the input identification number and billing period, calculates the total amount used, and obtains a detailed statement. The administrator of the user management device 51 then bills the user for the obtained total amount and has them pay. The administrator of the user management device 51 could be, for example, a coin laundry owner. To bill the user for the usage fee, an email containing a URL linking to an e-commerce payment site for the billing is sent to the user. The user accesses the e-commerce payment site using the URL and pays by credit card. Alternatively, based on a prior agreement with the user, the user's usage details and billing amount are sent to the user via email, and the billing amount is paid by direct debit via a financial institution. Even if the user has insufficient funds, they can still use the laundry equipment as long as their membership card is still valid. The fee for the use can be divided into a predetermined period, and the fee for the use of the membership card during that period can be tallied by the user management device 51, billed to the user, and settled in one lump sum. These processes are carried out by the control means 70 of the user management device 51 operating in accordance with a program.

[0160] If e-mail is used to notify users, various information can be sent to users by registering the e-mail address of the notification recipient as part of the attribute information when the IC card is issued.

[0161] Furthermore, although a laundry machine has been described as an example of an automatic service device, other automatic service devices such as a massage machine or a vending machine can be configured in the same manner. [Explanation of symbols]

[0162] 1. Ball lending system 2 Equipment management device 3 Payment device 4. First ball lending device 5. Second ball lending device 6. Third ball lending device 50 Laundry System 51 User management device 52 1st device management device 53 2nd device management device 54 First laundry device 55 Second laundry device 56 Third laundry device 57 4th laundry device 58 5th laundry device 59 No. 6 Laundry Device

Claims

1. A management system having an automatic service device that operates in response to an input of a start signal, a management device communicatively connected to the automatic service device, and a settlement device communicatively connected to the management device, The automatic service device a service device that is activated based on the input of the activation signal; an information reading means for reading identification information and attribute information from an information recording medium; a device control means for outputting the activation signal to the service device based on the attribute information read by the information reading means, outputting operation information including an operation mode of the service device together with the identification information to the management device every time the service device is started; The management device The management device includes a storage unit and a management device control unit, the management device control means calculates a fee for the service based on the operation information acquired from the automatic service device, and stores the fee in the storage means as usage history information of the automatic service device, in association with the identification information, together with the date and time of providing the service; The settlement device a medium reading / writing means for reading and writing information from and to the information recording medium; a check-in unit that executes a check-in process to rewrite the attribute information stored in the information recording medium; issuing means for issuing the information recording medium; the attribute information includes status information indicating whether the information recording medium is in a usable state or not and type information indicating the type of the information recording medium; the status information includes information indicating a usable state in which the information recording medium can be used in the automatic service device and information indicating an unusable state in which the information recording medium cannot be used, the type information includes information indicating a membership card that can be used at the automated service device after the check-in process and information indicating a visitor card that can be used at the automated service device without the check-in process, the check-in process includes a process of rewriting the status information from information indicating the unavailable status to information indicating the available status, The management system is characterized in that the issuing means is capable of issuing a desired information recording medium by selecting from the information recording media having different type information, including the member card and the visitor card.

2. the activation information includes consideration information corresponding to consideration for the service; The management system according to claim 1 , wherein the management device calculates the price based on the price information included in the input startup information.

3. The management system according to claim 1, characterized in that the management device generates and outputs list information of the services provided related to the identification information during a predetermined period from the stored usage history information.

4. The settlement device has a settlement means, 2. The management system according to claim 1, wherein said payment means pays the price of said information recording medium issued by said issuing means.

5. the settlement device has a charging function for charging electronic money to the information recording medium and a settlement means; 2. The management system according to claim 1, wherein said payment means pays a fee when said electronic money is charged to said information recording medium using said charging function.

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