Vehicle allocation support method, vehicle allocation support device, terminal device and vehicle allocation support system

Abstract

To provide a vehicle allocation support method, a vehicle allocation support device, a terminal device and a vehicle allocation support system that can improve user convenience compared to conventional ones.SOLUTION: A vehicle allocation support method according to the present disclosure is a vehicle allocation support method in a vehicle allocation support device which allocates vehicles to users. The vehicle allocation support method identifies destination information indicating the user's destination based on current location information indicating the user's current location and history information indicating the user's past use of vehicles, identifies candidate boarding location information indicating a candidate location where the user will board using the destination information, and outputs output information including the destination information, the candidate boarding location information, and reservation information for reserving vehicle allocation to move from the candidate boarding location to the destination.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present disclosure relates to a vehicle dispatch support method, a vehicle dispatch support device, a terminal device, and a vehicle dispatch support system. [Background technology]

[0002] Conventionally, the use of public transportation has been promoted to reduce the environmental burden caused by carbon dioxide emissions, etc. For example, the use of public transportation is promoted on the premise that public transportation emits less carbon dioxide than private cars, etc. Specifically, when public transportation is available between a departure point and a destination point, users are encouraged to use public transportation.

[0003] However, users may travel long distances from their departure point to the boarding point of public transportation or from their disembarking point to their destination, and may use a ride-sharing service, etc. For example, when commuting to work or school every day, users may use a ride-sharing service by inputting their destination, checking the fare to the destination, and then reserving a ride. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] Patent Publication No. 2021-002111 Summary of the Invention [Problem to be solved by the invention]

[0005] However, when using a ride-hailing service for daily commutes to work or school, users must input their destination, check the fare to the destination, and reserve a ride, which can be a burden for users and leaves room for further improvement.

[0006] The present disclosure has been made in consideration of the above-mentioned problems, and provides a vehicle dispatch support method, a vehicle dispatch support device, a terminal device, and a vehicle dispatch support system that can improve user convenience when using a vehicle dispatch service compared to conventional methods. [Means for solving the problem]

[0007] The vehicle dispatch support method disclosed herein is a vehicle dispatch support method in a vehicle dispatch support device that dispatches a vehicle to a user, and identifies destination information indicating the user's destination based on current location information indicating the user's current location and history information indicating the user's past vehicle usage history, and uses the destination information to identify candidate boarding location information indicating candidate boarding locations for the user, and outputs output information including the destination information, the candidate boarding location information, and reservation information for reserving the dispatch of a vehicle to travel from the candidate boarding location to the destination. [Effects of the Invention]

[0008] The vehicle dispatch support method, vehicle dispatch support device, terminal device, and vehicle dispatch support system according to the present disclosure can improve user convenience compared to conventional methods. Note that the effects described herein are not necessarily limited to those described herein, and may be any of the effects described in this specification. [Brief explanation of the drawings]

[0009] [Figure 1] FIG. 1 is a block diagram showing an example of a schematic configuration of a vehicle allocation support system according to an embodiment. [Figure 2] FIG. 2 is a schematic diagram illustrating an example of output information according to the embodiment. [Figure 3] FIG. 3 is a sequence diagram illustrating an example of a processing flow of the vehicle allocation support system according to the embodiment. [Figure 4] FIG. 4 is a block diagram illustrating an example of a hardware configuration of the vehicle allocation support device according to the embodiment. DETAILED DESCRIPTION OF THE INVENTION

[0010] Hereinafter, a vehicle dispatch support method, a vehicle dispatch support device, a terminal device, and a vehicle dispatch support system according to embodiments of the present disclosure will be described in detail with reference to the drawings.

[0011] (Embodiment) FIG. 1 is a diagram showing an example of a schematic configuration of a vehicle dispatch support system 1 according to an embodiment. The vehicle dispatch support system 1 of this embodiment is applied, for example, to a ride-sharing service provided by a taxi business operator that manages the dispatch of multiple vehicles (taxis). In such a ride-sharing service, multiple users (multiple people or multiple groups of users) can use one vehicle (taxi), and each of the multiple users can specify a drop-off location. Furthermore, the ride-sharing service may be available to a single user.

[0012] Furthermore, multiple users may board a mobile vehicle at different locations, and each of the multiple users can specify their own boarding location. Therefore, the route of the mobile vehicle is not determined, and the planned route of the mobile vehicle is changed to an optimal route depending on the boarding and disembarking locations of the users using the mobile vehicle. Note that the mobile vehicle is not limited to commercial vehicles dispatched by transportation companies such as taxi companies, but may also be a private vehicle of a user registered with a company that provides ride-sharing services. Furthermore, the mobile vehicle is not limited to a car, but may also be a two-wheeled vehicle, a three-wheeled vehicle, or the like.

[0013] As shown in Fig. 1, the vehicle allocation support system 1 includes a terminal device 2, a plurality of vehicles 3 (three in the example of Fig. 1), and a vehicle allocation support device 4. Although Fig. 1 illustrates three vehicles 3 as an example, the number of vehicles 3 included in the vehicle allocation support system 1 is not limited to this, and can be changed as desired depending on design conditions, etc. In the example of Fig. 1, the terminal device 2, the vehicles 3, and the vehicle allocation support device 4 can be connected to each other via a network 5 such as the Internet, for example.

[0014] The terminal device 2 is a device used by a user. The terminal device 2 is a mobile terminal that can be carried by the user, for example, a smartphone. Note that the mobile terminal is not limited to a smartphone. The mobile terminal may be a tablet-type mobile information terminal with communication functions, etc. The user uses the vehicle dispatch support service provided by the vehicle dispatch support device 4 via the terminal device 2. The terminal device 2 includes a processing unit 21, a position acquisition unit 22, a display unit 23, and an operation unit 24.

[0015] The processing unit 21 is configured, for example, by a microcomputer having a processor and a memory. That is, the processing unit 21 is realized by a computer system having a processor and a memory. The processor executes a predetermined program, causing the computer system to function as the processing unit 21. The program may be pre-recorded in the memory, or may be provided via a telecommunications line such as the Internet, or recorded on a non-transitory recording medium such as a memory card.

[0016] The position acquisition unit 22 uses a positioning system such as a GPS (Global Positioning System) to acquire current position information indicating the current position of the terminal device 2, i.e., the current position of the user carrying the terminal device 2. The processing unit 21 transmits the current position information acquired by the position acquisition unit 22 to the terminal device 2.

[0017] The display unit 23 is configured, for example, with a liquid crystal display, an organic EL (Electro Luminescence) display, etc. The display unit 23 displays, for example, the output information transmitted from the vehicle dispatch support device 4 using characters, figures, symbols, etc.

[0018] The operation unit 24 includes, for example, a touch panel provided on the display unit 23, operation buttons provided on the main body of the terminal device 2, and the like, and receives operations performed by the user.

[0019] The vehicle 3 is a mobile body in which a user rides. The vehicle 3 is a mobile body whose operation is managed by the vehicle dispatch support device 4. The vehicle 3 includes a processing unit 31 and a position acquisition unit 32.

[0020] The processing unit 31 is configured, for example, by a microcomputer having a processor and a memory. That is, the processing unit 31 is realized by a computer system having a processor and a memory. The processor executes a predetermined program, causing the computer system to function as the processing unit 31. The program may be pre-recorded in the memory, or may be provided via a telecommunications line such as the Internet, or may be recorded on a non-transitory recording medium such as a memory card.

[0021] The position acquisition unit 32 acquires position information of the current position of the vehicle 3, for example, by using a positioning system such as GPS. The position acquisition unit 32 outputs the acquired position information of the current position of the vehicle 3 to the processing unit 31. Then, the processing unit 31 transmits the output position information of the current position of the vehicle 3 to the vehicle dispatch support device 4.

[0022] The vehicle allocation support device 4 is a device that provides a vehicle allocation support service to a user. For example, the vehicle allocation support device 4 is a device that manages the allocation of vehicles 3 and supports users in allocating vehicles 3. The vehicle allocation support device 4 includes a processing unit 41 and a memory unit 42.

[0023] The processing unit 41 is configured, for example, by a microcomputer having a processor and a memory. That is, the processing unit 41 is realized by a computer system having a processor and a memory. The processor executes a predetermined program, causing the computer system to function as the processing unit 41. The program may be pre-recorded in the memory, or may be provided via a telecommunications line such as the Internet, or recorded on a non-transitory recording medium such as a memory card.

[0024] The storage unit 42 includes an external storage device such as a hard disk drive (HDD) or a solid state drive (SSD). The storage unit 42 stores contact information (e.g., user identifier, telephone number, email address, etc.) of the terminal device 2 carried by a user of the vehicle dispatch service. The storage unit 42 stores contact information (e.g., contact information of the driver who drives the vehicle 3) of multiple vehicles 3 whose operation is managed. The storage unit 42 stores map information of the area where the vehicle dispatch service is provided, etc. The storage unit 42 stores history information indicating the user's past use of the vehicle.

[0025] The storage unit 42 also stores current location information and reservation instruction information transmitted from the terminal device 2. Furthermore, the storage unit 42 stores destination information and candidate boarding position information identified by the processing unit 41, and route information, fare information, cost reduction effect information, reservation information, and output information generated by the processing unit 41. The storage unit 42 also stores vehicle dispatch arrangement information transmitted by the processing unit 41. The current location information, reservation instruction information, destination information, candidate boarding position information, route information, fare information, cost reduction effect information, reservation information, output information, and vehicle dispatch arrangement information stored in the storage unit 42 will be described in detail later.

[0026] The processing unit 41 includes a receiving unit 411, an acquiring unit 412, a first identifying unit 413, a second identifying unit 414, a first generating unit 415, a second generating unit 416, a third generating unit 417, a fourth generating unit 418, a fifth generating unit 419, an output unit 420, and a transmitting unit 421.

[0027] The receiving unit 411 receives current location information indicating the current location of the user. Specifically, the receiving unit 411 receives the current location information indicating the current location of the user transmitted by the terminal device 2. The current location information includes latitude and longitude information indicating the current location of the user, identifier information indicating an identifier for identifying the user, time information indicating the time when the current location information was transmitted, and the like. The receiving unit 411 receives the current location information in chronological order. The receiving unit 411 stores the current location information received in chronological order in the storage unit 42.

[0028] The acquisition unit 412 acquires history information indicating a history of the user's past use of the vehicle 3. Specifically, the acquisition unit 412 identifies the user from the identifier information included in the current location information received by the reception unit 411, and acquires history information indicating a history of the identified user's past use of the vehicle 3 from the storage unit 42. The history information includes identifier information indicating an identifier for identifying the user, usage date and time information indicating the date and time when the user used the ride-dispatch service, boarding location information indicating the boarding location where the user used the ride-dispatch service, drop-off location information indicating the drop-off location where the user used the ride-dispatch service, fare information indicating the fare for the user's use of the ride-dispatch service, travel route information indicating the route taken by the user from the boarding location to the drop-off location, etc.

[0029] The first identification unit 413 identifies destination information indicating the user's destination based on the current location information and the history information. Specifically, the first identification unit 413 identifies destination information indicating the user's destination based on the user's current location information received by the receiving unit 411 and the history information acquired by the acquiring unit 412. The user's destination includes the location of public transportation used by the user and the final destination where the user's movement will be completed. The location of public transportation is, for example, the location of a train station, a bus stop, etc. The destination information includes latitude and longitude information indicating the location of the user's destination, specific date and time information indicating the date and time when the user's destination was identified, etc.

[0030] Here, the destination of the user will be explained in detail. When a user uses public transportation and a vehicle dispatch support service as means of transportation to travel from the current location to the final destination, the boarding location when using the vehicle dispatch support service will differ depending on the current location of the user.

[0031] For example, it is considered that the user has already passed through a location where the user stayed a predetermined time before the current time during the user's movement. Therefore, the first identifying unit 413 excludes from the destination any location where the user's current location included in the current location information acquired by the receiving unit 411 was a location where the user stayed a predetermined time before the current time. Note that the predetermined time may be set arbitrarily.

[0032] For example, if the user's current location overlaps with the location of a public transportation facility, it is assumed that the travel originated from the public transportation facility. Therefore, if the user's current location included in the current location information acquired by the receiving unit 411 overlaps with the location of a public transportation facility, the first identifying unit 413 identifies the final destination as the destination.

[0033] For example, if the user's current location does not overlap with the location of a public transportation facility, it is assumed that the user's travel will end at the public transportation facility. Therefore, if the user's current location included in the current location information acquired by the receiving unit 411 does not overlap with the location of a public transportation facility, the first identifying unit 413 identifies the location of the public transportation facility as the destination. The first identifying unit 413 stores the identified destination information in the storage unit 42.

[0034] The second identification unit 414 identifies candidate boarding position information indicating candidate boarding positions for the user, using the destination information. Specifically, the second identification unit 414 identifies candidate boarding position information indicating candidate boarding positions for the user, using latitude and longitude information indicating the location of the user's destination, which is included in the destination information identified by the first identification unit 413. Hereinafter, candidate boarding positions are also referred to as candidate boarding positions.

[0035] For example, when the first identification unit 413 identifies the final destination as the destination, the second identification unit 414 identifies boarding position candidate information indicating candidate boarding positions for the user, using latitude and longitude information indicating the position of the final destination included in the destination information. Also, when the first identification unit 413 identifies the location of a public transportation facility as the destination, the second identification unit 414 identifies boarding position candidate information indicating candidate boarding positions for the user, using latitude and longitude information indicating the location of the public transportation facility included in the destination information. The second identification unit 414 stores the identified boarding position candidate information in the storage unit 42.

[0036] The first generation unit 415 generates route information indicating a route from the candidate boarding position to the destination using the candidate boarding position information and the destination information. Specifically, the first generation unit 415 generates route information indicating a route from the candidate boarding position to the destination using the latitude and longitude of the candidate boarding position for the user included in the candidate boarding position information identified by the second identification unit 414 and the latitude and longitude of the user's destination included in the destination information identified by the first identification unit 413. The route information includes distance information indicating the distance of the route from the candidate boarding position to the destination, travel time information indicating the time required to travel from the candidate boarding position to the destination, and the like. The first generation unit 415 stores the generated route information in the storage unit 42.

[0037] The second generation unit 416 generates fare information for using the vehicle 3 based on the route information. Specifically, the second generation unit 416 generates fare information for using the vehicle 3 based on the route information generated by the first generation unit 415. The fare information includes first usage fare information indicating the fare for a single user and second usage fare information indicating the fare for a shared ride. The second generation unit 416 stores the generated fare information in the storage unit 42.

[0038] The third generation unit 417 generates reduction effect information indicating the carbon dioxide reduction effect. Specifically, the third generation unit 417 compares a first transportation means using only the user's vehicle with a second transportation means using the vehicle 3 and public transportation for travel from the current location to the final destination, and generates reduction effect information indicating the carbon dioxide reduction effect that leads to decarbonization when the second transportation means is selected based on the first transportation means.

[0039] For example, for travel from the current location to the final destination, the third generation unit 417 generates route information indicating a route from the current location to the final destination, corresponding to the first transportation means using only the user's vehicle, using the latitude and longitude of the current location and the latitude and longitude of the final destination identified by the first identification unit 413. Furthermore, the third generation unit 417 generates first emission information indicating the amount of carbon dioxide emission, using the travel time and travel distance included in the generated route information indicating the route from the current location to the final destination.

[0040] Furthermore, the third generation unit 417 generates second emission information indicating the amount of carbon dioxide emission using the travel time and travel distance included in the route information indicating the route from the boarding location candidate to the destination generated by the second generation unit 416. Then, the third generation unit 417 calculates the difference between the emission amount included in the first emission information and the emission amount included in the second emission information to generate difference information. The difference information generated by the third generation unit 417 corresponds to the reduction effect information described above. The third generation unit 417 stores the generated reduction effect information in the storage unit 42.

[0041] The fourth generation unit 418 generates reservation information for reserving the dispatch of a vehicle 3 for traveling from the candidate boarding position to the destination. Specifically, the fourth generation unit 418 generates reservation information for reserving the dispatch of a vehicle 3 for traveling along a route from the candidate boarding position to the destination, using the latitude and longitude of the candidate boarding position for the user included in the candidate boarding position information identified by the second identification unit 414 and the latitude and longitude of the user's destination included in the destination information identified by the first identification unit 413. For example, the fourth generation unit 418 generates reservation information for reserving the dispatch of a vehicle 3 as a vehicle for traveling along the route information generated by the first generation unit 415. The fourth generation unit 418 stores the generated reservation information in the storage unit 42.

[0042] The fifth generation unit 419 generates output information including destination information, candidate boarding position information, and reservation information. Specifically, the fifth generation unit 419 generates output information including the destination information identified by the first identification unit 413, the candidate boarding position information identified by the second identification unit 414, and reservation information generated by the fourth generation unit 418 for reserving the dispatch of a vehicle 3 for traveling from the candidate boarding position to the destination. The output information may include current location information received by the receiving unit 411. The output information may also include route information generated by the first generation unit 415. The output information may also include fare information generated by the second generation unit 416. The output information may also include reduction effect information generated by the third generation unit 417. The fifth generation unit 419 stores the generated output information in the storage unit 42.

[0043] The output unit 420 outputs the output information. Specifically, the output unit 420 outputs the output information generated by the fifth generation unit 419. For example, the output unit 420 outputs the output information generated by the fifth generation unit 419 to the terminal device 2.

[0044] Then, the processing unit 21 of the terminal device 2 receives the output information output by the output unit 420 of the vehicle dispatch support device 4. The processing unit 21 of the terminal device 2 displays the output information received by the processing unit 21 on the display unit 23.

[0045] Here, the output information displayed by the terminal device 2 will be described with reference to Fig. 2. Fig. 2 is a schematic diagram showing an example of output information according to an embodiment. In Fig. 2, in order to specifically explain the output information 6, a train is taken as an example of public transportation. The output information 6 shown in Fig. 2 shows a current position 61 of the user corresponding to the current position information, candidate boarding positions 62 corresponding to the candidate boarding position information, a position 63 of a boarding station corresponding to the destination information, a position 64 of a disembarking station corresponding to the candidate boarding position information, and a position 65 of a final destination corresponding to the destination information.

[0046] 2 also shows a travel route 66 from the boarding location candidate 62 to the boarding station, a travel route 67 from the boarding station to the disembarking station, and a travel route 68 from the disembarking station to the final destination, which correspond to the travel route information. Furthermore, the output information 6 shown in Fig. 2 also shows a vehicle dispatch arrangement 71 for the travel route 66 when using a carpool, a vehicle dispatch arrangement 72 for the travel route 66 when using alone, a vehicle dispatch arrangement 73 for the travel route 68 when using a carpool, a vehicle dispatch arrangement 74 for the travel route 68 when using alone, and cost reduction effect information 75, which correspond to the reservation information. Furthermore, vehicle dispatch arrangements 71 to 74 include usage fee information when using the vehicle dispatch service.

[0047] 2, the operation unit 24 of the terminal device 2 receives the operation content of the user. Then, based on the content received by the operation unit 24, the processing unit 21 of the terminal device 2 transmits reservation instruction information corresponding to the vehicle dispatch arrangement to the vehicle dispatch support device 4. The reservation instruction information includes user identifier information, candidate boarding position information, destination information, route information, usage fee information, etc.

[0048] As a result, by checking the output information 6 displayed on the terminal device 2, the user can confirm the destination location and the usage fee for the vehicle dispatch support service and make a vehicle dispatch reservation without having to input the destination location themselves. Furthermore, since the output information 6 includes reduction effect information 75, the user can compare the first transportation means using only the user's vehicle with the second transportation means using the vehicle 3 and public transportation for travel from the current location to the final destination, and confirm the carbon dioxide reduction effect that will lead to decarbonization if the second transportation means is selected based on the first transportation means. Therefore, user convenience is improved compared to the past.

[0049] Returning to FIG. 1 , the receiving unit 411 receives reservation instruction information from the terminal device 2. The receiving unit 411 stores the received reservation instruction information in the storage unit 42. When the transmitting unit 421 receives a reservation instruction corresponding to the reservation information, it transmits vehicle allocation arrangement information indicating the allocation of a vehicle 3 to a boarding location candidate in the boarding location candidate information. Specifically, based on the reservation instruction information received by the receiving unit 411, the transmitting unit 421 transmits to the vehicle 3, for the user included in the identifier information, vehicle allocation arrangement information indicating the allocation of a vehicle 3 that moves from a boarding location candidate included in the boarding location candidate information to the user's destination included in the destination information. The transmitting unit 421 stores the transmitted vehicle allocation arrangement information in the storage unit 42.

[0050] 3 is a sequence diagram showing an example of a processing flow of the vehicle dispatch support system 1 according to the embodiment. The processing shown in FIG. 3 is assumed to start after the location acquisition unit 22 of the terminal device 2 acquires current location information indicating the current location of the user when the user uses the vehicle dispatch support service provided to the terminal device 2.

[0051] In step S81, the processing unit 21 of the terminal device 2 transmits the current location information acquired by the location acquisition unit 22 to the terminal device 2.

[0052] In step S82, the receiving unit 411 of the vehicle dispatch support device 4 receives current location information indicating the current location of the user transmitted by the terminal device 2. In step S83, the acquiring unit 412 of the vehicle dispatch support device 4 identifies the user from the identifier information included in the current location information received by the receiving unit 411, and acquires from the storage unit 42 history information indicating the history of the identified user's past use of the vehicle 3.

[0053] In step S84, the first identification unit 413 of the vehicle dispatch support device 4 identifies destination information indicating the user's destination, based on the user's current location information received by the receiving unit 411 and the history information acquired by the acquiring unit 412. In step S85, the second identification unit 414 of the vehicle dispatch support device 4 identifies candidate boarding location information indicating candidate boarding locations for the user, using latitude and longitude information indicating the location of the user's destination, which is included in the destination information identified by the first identification unit 413.

[0054] In step S86, the first generation unit 415 of the vehicle dispatch support device 4 generates route information indicating a route from the candidate boarding location to the destination, using the latitude and longitude of the candidate boarding location for the user included in the candidate boarding location information identified by the second identification unit 414 and the latitude and longitude of the user's destination included in the destination information identified by the first identification unit 413. In step S87, the second generation unit 416 of the vehicle dispatch support device 4 generates fare information for using the vehicle 3, based on the route information generated by the first generation unit 415.

[0055] In step S88, the third generation unit 417 of the vehicle dispatch support device 4 compares, for travel from the current location to the final destination, a first transportation means using only the user's vehicle with a second transportation means using the vehicle 3 and public transportation, and generates reduction effect information indicating the carbon dioxide reduction effect that leads to decarbonization when the second transportation means is selected, using the first transportation means as a reference. In step S89, the fourth generation unit 418 of the vehicle dispatch support device 4 generates reservation information for reserving the dispatch of the vehicle 3 for travel along the route from the boarding location candidate to the destination, using the latitude and longitude of the candidate boarding location for the user included in the boarding candidate location information identified by the second identification unit 414 and the latitude and longitude of the user's destination included in the destination information identified by the first identification unit 413.

[0056] In step S90, the fifth generation unit 419 of the vehicle allocation support device 4 generates output information including the destination information identified by the first identification unit 413, the candidate boarding position information identified by the second identification unit 414, and reservation information for reserving the dispatch of a vehicle 3 for traveling from the candidate boarding position to the destination, generated by the fourth generation unit 418. In step S9, the output unit 420 of the vehicle allocation support device 4 outputs the output information generated by the fifth generation unit 419.

[0057] In step S92, the processing unit 21 of the terminal device 2 receives the output information output by the output unit 420 of the vehicle dispatch support device 4. The processing unit 21 of the terminal device 2 displays the output information received by the processing unit 21 on the display unit 23. In step S93, the processing unit 21 of the terminal device 2 transmits reservation instruction information corresponding to the vehicle dispatch arrangement to the vehicle dispatch support device 4 based on the content accepted by the operation unit 24.

[0058] In step S94, the receiving unit 411 of the vehicle dispatch support device 4 receives reservation instruction information from the terminal device 2. In step S95, the transmitting unit 421 of the vehicle dispatch support device 4 transmits, to the vehicle 3, based on the reservation instruction information received by the receiving unit 411, vehicle dispatch arrangement information indicating the dispatch arrangement of a vehicle 3 for traveling from the boarding position candidate included in the boarding position candidate information to the user's destination included in the destination information, for the user included in the identifier information.

[0059] As described above, the vehicle dispatch support device 4 of this embodiment is a vehicle dispatch support device 4 that dispatches a vehicle to a user, and identifies destination information indicating the user's destination based on current location information indicating the user's current location and history information indicating the user's past use of vehicle 3, and uses the destination information to identify candidate boarding location information indicating candidate boarding locations for the user, and outputs output information including the destination information, the candidate boarding location information, and reservation information for reserving the dispatch of vehicle 3 to travel from the candidate boarding location to the destination.

[0060] As a result, the user can check the destination location and the usage fee for the vehicle dispatch support service and make a vehicle dispatch reservation by checking the output information 6 displayed on the terminal device 2, without the user having to input the destination location themselves. This improves user convenience compared to the past. Therefore, according to this embodiment, it is possible to improve user convenience when using a vehicle dispatch service compared to the past.

[0061] Although the embodiment of the present disclosure has been described above, this embodiment is presented as an example and is not intended to limit the scope of the invention. This embodiment can be embodied in various other forms, and various omissions, substitutions, and modifications can be made without departing from the spirit of the invention. This embodiment is included in the scope and spirit of the invention, as well as in the invention described in the claims and their equivalents.

[0062] Furthermore, the effects of the embodiments described in this specification are merely examples and are not limiting, and other effects may also be achieved. Modifications will be described below.

[0063] (First Modification) For example, the location of the public transportation facility identified by the first identification unit 413 may be identified according to a predetermined priority order. Specifically, the first identification unit 413 identifies the location of the public transportation facility according to a predetermined priority order. The priority order is set in descending order of a first nearest point that is closest to the user's current location, a second nearest point that is closest to a location included in the history information where the user previously got off the vehicle 3, and a third nearest point that arrives at the final destination earliest. The priority order information indicating the priority order is stored, for example, in the storage unit 42. The priority order is updated every time the user uses the vehicle dispatch support service.

[0064] (Second Modification) For example, when the location of an unavailable public transportation facility is specified as the destination, the vehicle dispatch support device 4 may specify the location of an available public transportation facility as the destination. The location of an unavailable public transportation facility may be specified as the destination, for example, when the public transportation facility is stopped due to an accident or when access restrictions are in place due to a delay. The timing at which the vehicle dispatch support device 4 changes (specifies) the destination is the time when the output information is output. That is, when the location of an unavailable public transportation facility is specified as the destination at the time when the output information is output, the first specification unit 413 of the vehicle dispatch support device 4 may specify the location of an available public transportation facility as the destination.

[0065] (Third Modification) For example, when the location of an unavailable public transportation facility is specified as the destination, the vehicle dispatch support device 4 may generate route information indicating a route from the current location to the final destination based on the history information, and output the output information and the route information. An example of a case where the location of an unavailable public transportation facility is specified as the destination is when the public transportation facility is stopped due to an accident or when access restrictions are in place due to a delay.

[0066] The first identification unit 413 of the vehicle dispatching support device 4 identifies, as the destination, the location of a public transportation facility that is currently in operation and available, based on the history information in order to transport the user to the final destination. Furthermore, the second identification unit 414 of the vehicle dispatching support device 4 uses latitude and longitude information indicating the location of the user's destination, which is included in the destination information identified by the first identification unit 413, to identify candidate boarding location information indicating candidate locations where the user will board.

[0067] Furthermore, the first generation unit 415 generates route information indicating a route from the candidate boarding position to the destination, using the latitude and longitude of the candidate boarding position for the user included in the candidate boarding position information identified by the second identification unit 414 and the latitude and longitude of the user's destination included in the destination information identified by the first identification unit 413. Then, the output unit 420 of the vehicle dispatch support device 4 outputs the new route information generated by the first generation unit 415 together with the output information.

[0068] (Fourth Modification) For example, the destination identified by the first identification unit 413 may change depending on the time period when the output information is output. This is because the user's destination changes depending on the time period, and for example, a destination included in the history information may not be available depending on the store's regular holidays or operating hours. Therefore, the destination identified by the first identification unit 413 may change depending on the time period when the output information is output.

[0069] (Fifth Modification) For example, the first identification unit 413 of the vehicle dispatch support device 4 may identify multiple destinations of the user. When multiple destinations of the user are identified, the first identification unit 413 of the vehicle dispatch support device 4 may identify one destination from the multiple identified destinations by using at least one of the history information or the time period.

[0070] Next, a description will be given of the hardware configuration of the vehicle allocation support device 4 of this embodiment. Fig. 4 is a block diagram showing an example of the hardware configuration of the vehicle allocation support device 4. Note that the example of the hardware configuration of the vehicle allocation support device 4 shown in Fig. 4 can also be applied to the terminal device 2, and therefore a detailed description of the hardware configuration of the terminal device 2 will be omitted.

[0071] The vehicle dispatch support device 4 has a hardware configuration that utilizes a conventional computer, with a CPU (Central Processing Unit) 211, RAM (Random Access Memory) 212, ROM (Read Only Memory) 213, and an I / F 214 for connecting to various devices, all interconnected by a bus 215.

[0072] The CPU 211 is a computing device that controls the overall processing of the vehicle dispatch support device 4. The RAM 212 stores data necessary for various processes by the CPU 211. The ROM 213 stores programs and the like that realize various processes by the CPU 211. The I / F 214 is an interface that is connected to an external device or an external terminal via a communication line or the like and transmits and receives data to and from the connected external device or external terminal.

[0073] The programs for executing the various processes described above executed by the vehicle dispatch assistance device 4 are provided by being pre-installed in the ROM 213 or the like. The programs for executing the vehicle control method executed in this embodiment may be configured to be provided by being recorded on a computer-readable recording medium such as a CD-ROM, a flexible disk (FD), a CD-R, or a DVD (Digital Versatile Disc) in a format that can be installed or executed by these devices.

[0074] The program for executing the vehicle allocation support method executed in this embodiment may be stored on a computer connected to a network such as the Internet and provided by being downloaded via the network. The program for executing the vehicle allocation support method executed in this embodiment may be provided or distributed via a network such as the Internet.

[0075] The above-described embodiment can be arbitrarily combined with the above-described modified examples, and the above-described modified examples can also be arbitrarily combined with each other. [Explanation of symbols]

[0076] 1. Vehicle dispatch support system 2. Terminal Device 3 vehicles 4. Vehicle dispatch support device 21 Processing section 22 Position acquisition part 23 Display section 24 Control section 41 Processing section 42 Storage section 411 Receiving unit 412 Acquisition Department 413 1st Specific Part 414 Second Specific Part 415 1st generation part 416 Second generation part 417 Third generation part 418 4th generation part 419 5th generation part 420 Output Section 421 Transmitter

Claims

1. A vehicle allocation support method in a vehicle allocation support device that allocates vehicles to users, comprising: Identifying destination information indicating the destination of the user based on current location information indicating the current location of the user and history information indicating a history of the user's past use of the vehicle; Using the destination information, identify candidate boarding location information indicating candidate boarding locations for the user; outputting output information including the destination information, the boarding position candidate information, and reservation information for reserving the dispatch of the vehicle for traveling from the boarding position candidate to the destination; Vehicle dispatch assistance methods.

2. The destination includes a location of a public transportation facility used by the user and a final destination point where the user's movement is completed; The destination information is specified by If the current location of the user overlaps with the location of the public transportation facility, the final destination point is identified as the destination; If the current location of the user does not overlap with the location of the public transportation facility, the location of the public transportation facility is identified as the destination. The vehicle allocation support method according to claim 1 .

3. the location of the public transportation facility is identified according to a predetermined priority; The priority order is: The first nearest point is closest to the current location of the user, the second nearest point is closest to a location included in the history information where the user previously got off the vehicle, and the third nearest point is closest to the final destination point, in that order. The vehicle allocation support method according to claim 2 .

4. In the identification of the destination information, a location where the user has stayed a predetermined time before the current time is excluded from the destination, and the current location of the user is excluded from the destination. The vehicle allocation support method according to claim 2 .

5. When the destination information is specified as a destination that is a location of the public transportation system that is unavailable at the time of outputting the output information, the destination information specifies a location of the public transportation system that is available as the destination. The vehicle allocation support method according to claim 2 .

6. When the destination information is specified as a destination that is a location of the public transportation facility that is unavailable at the time of outputting the output information, route information indicating a route from the current location to the final destination point is generated based on the history information; The output includes outputting the output information and the path information. The vehicle allocation support method according to claim 2 .

7. The destination changes depending on the time period in which the output information is output. The vehicle allocation support method according to claim 2 .

8. When a plurality of destinations are identified, the destination information is identified by using at least one of the history information and the time period to identify one of the plurality of identified destinations. The vehicle allocation support method according to claim 7.

9. the output information includes fee information for using the vehicle; The fee information includes first fee information indicating a fee for a single use by the user, and second fee information indicating a fee for a shared use by the user. The vehicle allocation support method according to claim 1 .

10. The output information includes reduction effect information that compares a first transportation means using only the user's vehicle with a second transportation means using the user's vehicle and the public transportation system for travel from the current location to the final destination, and indicates the carbon dioxide reduction effect that leads to decarbonization when the second transportation means is selected based on the first transportation means. The vehicle allocation support method according to claim 2 .

11. the vehicle dispatch support method, when receiving a reservation instruction corresponding to the reservation information, dispatching the vehicle to a location candidate in the boarding location candidate information; The vehicle allocation support method according to claim 1 .

12. A vehicle dispatch support device that dispatches a vehicle to a user, a first identification unit that identifies destination information indicating a destination of the user based on current location information indicating a current location of the user and history information indicating a history of the user's past use of the vehicle; a second specifying unit that specifies boarding position candidate information indicating candidate boarding positions for the user using the destination information; an output unit that outputs output information including the destination information, the boarding position candidate information, and reservation information for reserving the dispatch of the vehicle for traveling from the boarding position candidate to the destination; A vehicle dispatch assistance device comprising:

13. The destination includes a location of a public transportation facility used by the user and a final destination point where the user's movement is completed; The first identification unit If the current location of the user overlaps with the location of the public transportation facility, the final destination point is identified as the destination; If the current location of the user does not overlap with the location of the public transportation facility, the location of the public transportation facility is identified as the destination. The vehicle allocation assistance device according to claim 12.

14. the location of the public transportation facility is identified according to a predetermined priority; The priority order is: The first nearest point is closest to the current location of the user, the second nearest point is closest to a location included in the history information where the user previously got off the vehicle, and the third nearest point is closest to the final destination point, in that order. The vehicle dispatch assistance device according to claim 13.

15. the first identification unit excludes, from the destination, a location where the user has stayed a predetermined time before the current time, where the current location of the user is not the same as the location where the user has stayed; The vehicle dispatch assistance device according to claim 13.

16. When the location of the public transportation facility that is unavailable is identified as the destination at the time of outputting the output information, the first identification unit identifies the location of the public transportation facility that is available as the destination. The vehicle dispatch assistance device according to claim 13.

17. the first identification unit, when a location of the public transportation facility that is unavailable at the time of outputting the output information is identified as the destination, generates route information indicating a route from the current location to the final destination point based on the history information; The output unit outputs the output information and the path information. The vehicle dispatch assistance device according to claim 13.

18. The destination changes depending on the time period in which the output information is output. The vehicle dispatch assistance device according to claim 13.

19. When a plurality of destinations are identified, the first identification unit identifies one of the plurality of identified destinations by using at least one of the history information or the time period. The vehicle dispatch assistance device according to claim 18.

20. the output information includes fee information for using the vehicle; The fee information includes first fee information indicating a fee for a single use by the user, and second fee information indicating a fee for a shared use by the user. The vehicle allocation assistance device according to claim 12.

21. The output information includes reduction effect information that compares a first transportation means using only the user's vehicle with a second transportation means using the user's vehicle and the public transportation system for travel from the current location to the final destination, and indicates the carbon dioxide reduction effect that leads to decarbonization when the second transportation means is selected based on the first transportation means. The vehicle dispatch assistance device according to claim 13.

22. a transmitting unit that, when receiving a reservation instruction corresponding to the reservation information, transmits vehicle dispatch arrangement information indicating a vehicle dispatch arrangement for the vehicle to the candidate position in the boarding position candidate information, The vehicle allocation assistance device according to claim 12.

23. a location acquisition unit that acquires current location information indicating the current location of a user; a display unit that displays output information including destination information indicating the destination of the user identified based on the current location information and history information indicating the user's past vehicle usage history, candidate boarding location information indicating candidate boarding locations for the identified user using the destination information, and reservation information for reserving the dispatch of the vehicle; A terminal device comprising:

24. A vehicle dispatch support system including a vehicle dispatch support device that dispatches vehicles to users and a terminal device, The vehicle dispatch assistance device a first identification unit that identifies destination information indicating a destination of the user based on current location information indicating a current location of the user and history information indicating a history of the user's past use of the vehicle; a second specifying unit that specifies boarding position candidate information indicating candidate boarding positions for the user using the destination information; an output unit that outputs output information including the destination information, the boarding position candidate information, and reservation information for reserving the dispatch of the vehicle for traveling from the boarding position candidate to the destination, The terminal device a location information acquisition unit that acquires current location information indicating the current location of the user; a display unit that displays the output information, Vehicle dispatch assistance system.

Images