Gift giving support system, giftor application program, and presentee application program

Abstract

To reduce the trouble of a presenter about what to present as a gift and the trouble of a presentee about what to select in a selection type gift.SOLUTION: A presenter terminal 3 and a presentee terminal 6 access a support server 1 connected to a generation artificial intelligence means 5 provided with a neural network 53 composed of an input layer 531, an intermediate layer 533 and an output layer 532. The giver displays the gift candidate selection reference screen on the giver terminal 3, inputs the related information in the related information input fields 42 to 44, and presses the send button 46, and the presentee displays the gift selection reference screen on the presentee terminal 6, inputs the related information in the related information input fields 82 to 84, and presses the send button 85. An input program 401,801 prepares question prompts 402 and 802, inputs them to an input layer 531, and displays an answer prompt 403,803 outputted from an output layer 532 in a chat window 47,86.SELECTED DRAWING: Figure 4

Description

[Technical Field]

[0001] The present invention relates to a support system and application program used when giving a gift. [Background technology]

[0002] Various gifts are purchased by givers and given to recipients (gift recipients) on occasions such as weddings, funerals, and other celebrations, as well as for expressing gratitude and greetings. Gifts can be tangible goods or some kind of service (intangible goods). When a service is given as a gift, it often takes the form of a service voucher or ticket. Recently, ordering (purchasing) these gifts has become more common on websites, and there are even websites that specialize in gift items.

[0003] In such gift-giving, rather than giving the gift itself to the recipient, there are cases where a right (claim) that can be exchanged for a product or service is given. A typical example of this is the so-called catalog gift. A catalog gift is a gift in which the recipient is given the right to select any product or service from those listed in the catalog and receive it. In addition, there are also cases in which the gift is given as a right that can be exchanged for a specific product or service selected by the giver.

[0004] In the case of gifts that offer the right to exchange for goods or services, a voucher that can be exchanged for a specific product or service is given, and the recipient generally receives the goods or services by presenting the voucher. The voucher may be electronic, and in the case of casual gifts, an electronic voucher is sent by email or other means to a device operated by the recipient, and the recipient receives the goods or services by displaying and presenting the voucher on the device. [Prior art documents] [Patent documents]

[0005] [Patent Document 1] Patent No. 7064738 [Patent Document 2] Patent Publication No. 2021-71815 [Patent Document 3] Japanese Patent Publication No. 2022-070280 [Patent Document 4] U.S. Patent Application Publication No. 2015 / 278920 [Patent Document 5] Patent Publication No. 2021-117520 [Patent Document 6] Japanese Patent Application Publication No. 2019-003594 Summary of the Invention [Problem to be solved by the invention]

[0006] While various forms of gift-giving are known, the biggest challenge for gift givers in all of these forms is deciding what gift to give. In the case of gift catalogs, the recipient makes the choice, so the giver does not have to worry about this, but the recipient often finds themselves struggling to decide what to choose. Many recent gift catalogs have increased their value by broadening the range of products or services available or allowing recipients to choose from a large number of different products and services. However, the sheer variety of products and services listed often leaves recipients struggling to make a choice. In the following explanation, gifts such as catalogs, in which the recipient selects from a number of products or services, are referred to as "selection-type gifts." The present invention has been made to solve the above-mentioned problems in gift giving, and aims to provide a system that supports optimal gift giving and receiving by reducing the worries of the giver about what to give as a gift and the recipient about what to choose in a choice-based gift. [Means for solving the problem]

[0007] In order to solve the above problems, this specification discloses a gift presentation support system. The gift presentation support system according to the disclosed invention is a gift presentation support system used when a giver presents a gift to a recipient. This system is equipped with a support server accessible by a giver terminal, which is a terminal operated by the giver, and the support server is connected to a generative artificial intelligence means that generates and outputs an answer from the output layer via an intermediate layer in response to information input to the input layer of the neural network. The support server is a server that provides the gift candidate selection reference screen to the gift giver's terminal, which the gift giver refers to when deciding on gift candidates, which are candidates for products or services to be given as gifts. The gift candidate selection reference screen is a screen that can be obtained by having the gift giver input reference information that can be referred to when selecting gift candidates. In addition, the support server has an input program that inputs the acquired reference information input on the gift candidate selection reference screen into an input layer of the neural network in the generating artificial intelligence means; An output program that allows the giver to see or hear the answer about the gift candidate on the gift candidate selection reference screen when the answer about the gift candidate is output from the output layer after the reference information is input to the input layer. has been implemented. In order to solve the above problems, this gift giving support system The input program is a program that inputs additional information together with related information into the input layer; The additional information is information that allows the answer about how to give a gift to be output from the output layer. It can have the following configuration. In order to solve the above problems, this gift giving support system a storage unit in which an additional database file in which information about gifts is recorded is stored; The input program is a program that inputs additional information together with related information into the input layer. The input program is a program that inputs information recorded in the additional database file into the input layer as additional information. It can have the following configuration. In order to solve the above problems, this gift giving support system The input program is a program that inputs additional information together with related information into the input layer; The gift candidate selection reference screen is a screen where recipient specific information that can identify the recipient can be obtained. The additional database file is a database file in which information about the grantee is recorded; The input program is a program that acquires information about the recipient from the additional database file according to the acquired recipient specific information, and inputs the information about the recipient as additional information into the input layer together with the related information. It can have the following configuration. In addition, in order to solve the above problems, this gift giving support system the support server is a web server that provides a gift introduction page for selling gift products or services, and the gift introduction page lists a plurality of gift products or services; When the output program displays the answer on the gift candidate selection reference screen, if the answer includes a product or service listed on the gift introduction page, a program is provided to display a link to the gift introduction page on the giver's terminal. It can have the following configuration.

[0008] In addition, in order to solve the above-mentioned problems, a gift presentation support system according to another disclosed invention is a gift presentation support system used when one or more products or services are selected by the recipient from among multiple products or services and presented to the recipient by the giver. This system is a support server accessible by a recipient terminal, which is a terminal operated by the recipient; Memory section and It is equipped with: The support server is connected to a generating artificial intelligence means that generates and outputs an answer from the output layer via the intermediate layer in response to information input to the input layer of the neural network. The support server is a server that provides a gift selection reference screen to the recipient's terminal, which the recipient can refer to when selecting one or more products or services as a gift from among the plurality of products or services. The gift selection reference screen is a screen that can be obtained by having the recipient input relevant information that the artificial intelligence generating means will refer to when generating an answer as to which product or service to select as a gift. The support server includes: an input program for inputting related information acquired by inputting it on the gift selection reference screen into an input layer of a neural network in the generating artificial intelligence means; An output program that allows the gift giver to see or hear the answer on the gift selection reference screen when the answer to the gift selection is output from the output layer after the relevant information is input to the input layer. has been implemented. The storage unit stores a selectable item information file, which is a database file that stores information on selectable items, which are products or services that can be selected as gifts. The input program is a program that adds information so that the answer output from the output layer is an answer recommending the selection of a product or service whose information is recorded in the selectable product information file. In order to solve the above problem, a gift giving support system according to another invention provides: The support server is a web server that displays on the recipient's terminal an introduction page displaying details of each selectable item recorded in the selectable item information file and a receipt application page on which the recipient inputs information for receiving the selected selectable item; When the output program displays the answer on the gift selection reference screen, if the answer includes a product or service recorded in the selectable product information file, a program is provided to display a link to an introduction page introducing the product or service on the recipient's terminal. It can have the following configuration. In order to solve the above problem, a gift presentation support system according to another invention provides: The storage unit stores a recipient information file that records attribute information about the recipient, The input program is a program that inputs the attribute information of the recipient recorded in the recipient information file into the input layer as the related information. It can have the following configuration. In addition, in order to solve the above problem, in a gift presentation support system according to another invention, the information recorded in the recipient information file may be personal information such as the recipient's gender, age, hobbies or preferences, or information about gifts selected by the recipient in the past.

[0009] In order to solve the above problems, this specification discloses an invention of an application program for a giver. The application program for a giver according to the disclosed invention is an application program used when a giver gives a gift to a gift recipient, and is an application program installed on a giver terminal, which is a terminal operated by the giver. This sender application program allows the sender terminal to access a generating artificial intelligence means that generates and outputs an answer from the output layer via the intermediate layer in response to information input to the input layer of the neural network. Furthermore, this gift giver application program can display on the gift giver terminal a gift candidate selection reference screen that the gift giver can refer to when selecting gift candidates, which are candidates for products or services to give as gifts. The gift candidate selection reference screen is a screen that allows the giver to input information related to obtaining an answer from the artificial intelligence generating means as to what gift to give. And this giver application program is, an input program module that inputs related information inputted and acquired on the gift candidate selection reference screen into an input layer of a neural network in the generating artificial intelligence means; an output program module that, when relevant information is input to the input layer and an answer regarding gift candidates is output from the output layer, makes the answer visible or audible to the giver on the gift candidate selection reference screen; It is equipped with: This application program for gift givers is The input program module is a program that inputs the additional information together with the related information into the input layer; The additional information is information that allows the answer about how to give a gift to be output from the output layer. It can have the following configuration. In addition, this application program for gift givers The sender terminal can access the storage unit in which the additional database file is stored via a network, The input program module is a program module that inputs additional information together with related information into the input layer. The input program module is a program that inputs information recorded in the additional database file into the input layer as additional information. It can have the following configuration. In addition, this application program for gift givers The sender terminal can access the storage unit in which the additional database file is stored via a network, The input program module is a program module that inputs additional information together with related information into the input layer. The gift candidate selection reference screen is a screen where recipient specific information that can identify the recipient can be obtained. The additional database file is a database file in which information about the grantee is recorded; The input program module is a program module that acquires information about the recipient from the additional database file according to the acquired recipient specific information, and inputs the information about the recipient as additional information together with related information into the input layer. It can have the following configuration. In addition, this application program for gift givers The gift giver terminal is capable of accessing, via a network, a web server that provides a gift introduction page, which is a web page for selling gift products or services, and the gift introduction page lists a plurality of gift products or services; When the output program module displays the answer on the gift candidate selection reference screen, if the answer includes a product or service listed on a gift introduction page, a program module is included that displays a link to the gift introduction page on the giver's terminal. It can have the following configuration.

[0010] Furthermore, in order to solve the above problems, this specification discloses an invention of an application program for a recipient. The application program for a recipient according to the disclosed invention is an application program used when the recipient selects one or more products or services from among multiple products or services and presents them to the recipient from the giver, and is an application program installed on the recipient's terminal, which is a terminal operated by the recipient. This application program for the recipient allows the recipient terminal to access a generative artificial intelligence means that generates and outputs an answer from the output layer via an intermediate layer in response to information input to the input layer of the neural network. In addition, this application program for the recipient is capable of displaying on the recipient's terminal a gift selection reference screen that the recipient can refer to when selecting one or more products or services as a gift from among multiple products or services. The gift selection reference screen is a screen on which related information can be obtained that is referenced by the artificial intelligence generating means when the artificial intelligence generating means generates an answer as to which product or service to select as a gift. And this grantee application program is an input program module that inputs related information inputted and acquired on the gift selection reference screen into an input layer of a neural network in the generating artificial intelligence means; an output program module that, when relevant information is input to the input layer and an answer to the gift selection is output from the output layer, makes the answer visible or audible to the recipient on the gift selection reference screen; It is equipped with: Furthermore, in this grantee application program: The recipient terminal can access via a network a storage unit in which a selectable item information file is stored, which stores information on selectable items, which are goods or services that can be selected as gifts; The input program module is a program module that adds information so that the answer output from the output layer will be an answer recommending the selection of a product or service whose information is recorded in the selectable product information file. In addition, this grantee application program The recipient terminal can access via a network a web server that displays on the recipient terminal an introduction page displaying details of each selectable item recorded in the selectable item information file and a receipt application page on which the recipient inputs information for receiving the selected selectable item; When the output program module displays the answer on the gift selection reference screen, if the answer includes a product or service recorded in the selectable product information file, a program module is provided for displaying a link to an introduction page introducing the product or service on the recipient's terminal. It can have the following configuration. In addition, this grantee application program The recipient terminal can access a storage unit in which a recipient information file that records attribute information about the recipient is stored, The input program module is a program module that inputs the attribute information of the recipient recorded in the recipient information file into the input layer as related information. It can have the following configuration. In addition, this grantee application program The attribute information recorded in the recipient information file is the recipient's gender, age, hobbies, or information on gifts selected in the past. It can have the following configuration. [Effects of the Invention]

[0011] As described below, in the gift presentation support system or gift giver application program according to the disclosed invention, a support server or gift giver terminal is connected to a generating artificial intelligence means, and a gift candidate selection reference screen provided to the gift giver terminal by the support server or application program prompts the gift giver to input relevant information, which is then input into the input layer of a neural network, and an answer is obtained from the output layer and displayed on the gift giver terminal, thereby alleviating the gift giver's worries about what gift to give and helping them to present the most optimal gift. Recent advances in neural network technology have dramatically improved the performance of generating artificial intelligence means, allowing accurate answers to be generated and output through deep learning. Therefore, this effect is significant.

[0012] In addition, if the input program is a program that inputs additional information together with related information into the input layer, and the additional information is information that causes an answer as to how to give the gift to be output from the output layer, the giver can view reference information on how to give the gift as well as reference information on what to give, making this a useful system for the giver. Furthermore, if an additional database file containing information about gifts is stored and the input program is a program that inputs the information recorded in the additional database file as additional information into the input layer, the likelihood that the gifts in the additional database file will be included in the response from the artificial intelligence generating means increases, making it easier for gifts in the additional database file to be selected as candidates. In a configuration in which a database file recording information about the recipient is stored in the memory unit, the gift candidate selection reference screen is a screen on which recipient specific information can be obtained, and the input program is a program that obtains information about the recipient from the database file in accordance with the obtained recipient specific information and inputs it into the input layer together with related information as additional information, the answer generated and output from the output layer will better reflect the attributes of the recipient, resulting in the effect of displaying information about more suitable gift candidates. Furthermore, if the support server is a web server that provides a gift introduction page, which is a web page for selling gift products or services, and the gift introduction page lists multiple gift products or services, and the output program displays answers on the gift candidate selection reference screen, and if the answers include a product or service listed on the gift introduction page, the program displays a link to the gift introduction page on the giver's terminal.This configuration allows the giver to immediately check the details of the product or service and immediately purchase it on the gift introduction page, which is very convenient.Gift businesses can also more effectively use the generation artificial intelligence means for the purpose of promoting gifts on the gift introduction page, thereby contributing to their profits.

[0013] Furthermore, according to the gift giving support system and application program of another disclosed invention, when a recipient selects one or more products or services from among multiple products or services, the recipient can obtain recommended gift information using artificial intelligence generating means, making it easier to select the gift to apply for. In this case, the input program inputs the question to the input layer with additional information added so that the answer will recommend selecting the product or service whose information is recorded in the selectable product information file, which increases the likelihood that the name of a selectable product recorded in the selectable product information file will be presented, making it particularly suitable for selecting one or more selectable products from a large number of selectable products. Furthermore, if a program is provided that displays a link to an introduction page for the selectable items on the recipient's terminal if the answers displayed on the gift selection reference screen include selectable items, the process leading up to the application to receive the selectable items becomes smoother, increasing convenience for the recipient. Furthermore, if the recipient's information is obtained from an additional database file and input to the input layer along with related information, the answer output from the output layer will better reflect the recipient's attributes (hobbies, etc.), and more suitable gift candidate information will be displayed. [Brief explanation of the drawings]

[0014] [Figure 1] 1 is a schematic diagram of a gift presentation support system according to a first embodiment. [Figure 2] FIG. 10 is a schematic diagram showing an example of a page of a gift site provided by a support server. [Figure 3] FIG. 10 is a schematic diagram showing an example of a gift candidate selection reference page. [Figure 4] FIG. 3 is a schematic diagram illustrating a configuration of an input program according to the first embodiment. [Figure 5] This is a diagram showing an example of a gift candidate selection reference page that allows for more than two Q&A sessions. [Figure 6] FIG. 10 is a schematic diagram showing the configuration of an input program in the second embodiment. [Figure 7] FIG. 13 is a schematic diagram showing an example of a gift candidate selection reference page according to the third embodiment. [Figure 8] FIG. 10 is a schematic diagram showing an example of a recipient specific information input page. [Figure 9] FIG. 11 is a schematic diagram showing the configuration of an input program in the third embodiment. [Figure 10] FIG. 10 is a schematic diagram of a gift presentation support system according to a fourth embodiment. [Figure 11] This is a schematic diagram showing an example of the top page of a catalog gift site that is displayed on the recipient's terminal after logging in. [Figure 12] This is a schematic diagram showing an example of an AI consultation page. [Figure 13] FIG. 13 is a schematic diagram showing the configuration of an input program in the fourth embodiment. DETAILED DESCRIPTION OF THE INVENTION

[0015] Next, a mode for carrying out the present invention (hereinafter referred to as an embodiment) will be described. FIG. 1 is a schematic diagram of a gift presentation support system according to a first embodiment. The gift presentation support system shown in FIG. 1 includes a support server 1 and a memory unit 2. The support server 1 is a server on a network. The network is assumed to be the Internet 9, and the support server 1 also functions as a web server. The memory unit 2 is a storage device such as a hard disk provided in the support server 1, but it may also be provided in a server separate from the support server 1, such as a storage server. Note that the support server 1 may not consist of only one server, and multiple servers may work together to function as the support server 1. The same is true for the memory unit 2, and multiple scattered memory units may function as the memory unit 2 in the embodiment.

[0016] In this embodiment, the support server 1 is managed by a business that sells gifts (hereinafter referred to as the gift business). The gift business operates a website (hereinafter referred to as the gift site) that sells various products and services as gifts, and the support server 1 also serves as the server that provides the gift site. In other words, the web server that provides each page of the gift site also serves as the support server 1. Hereinafter, when we simply refer to a gift, it refers to a product or service that is sold as a gift.

[0017] Figure 2 is a schematic diagram showing an example of a gift site page provided by the support server 1. Figure 2(1) shows the top page of the gift site. The giver can perform a web search on the giver terminal 3 or visit a banner advertisement on another site, and the top page 101 shown in Figure 2(1) will be displayed on the giver terminal 3. As shown in Figure 2, the gift site is a site that aims to introduce and sell various gifts. Gift introduction articles are posted on pages (hereinafter referred to as gift introduction pages) divided by genre. When one of the genre buttons 102 shown in Figure 2(1) is pressed, a gift introduction page 103 such as the one shown in Figure 2(2) is displayed on the giver terminal 3.

[0018] The introduction page 103 lists the features and prices of gifts in that category along with photos and images. The display area (frame) of each gift links to a purchase page where the gift can be purchased. A separate page may be set up to display detailed information about the gift, and the purchase page may be linked to that page. The purchase page links to a delivery page where the recipient's name, address, etc. can be entered as the delivery destination, making it possible for the gift business to deliver the gift directly to the recipient. The giver selects a gift on one of the gift introduction pages 103, completes the purchase procedure on the purchase page, and, if necessary, completes the delivery procedure on the delivery page. Gift businesses post gifts they have made or procured and take orders, but in some cases they act as an intermediary between the gift manufacturer and the gift giver, collecting a sales fee (commission) from the manufacturer. In either case, the support server 1 hosts each gift introduction page 103 and implements programs for selling each gift and delivering it to the recipient.

[0019] The gift presentation support system of the embodiment has a function of using AI (artificial intelligence) to provide information on gift candidates to give to givers who have not yet decided what gift to give. More specifically, the support server 1 is a server that provides a gift candidate selection reference page, which is a webpage that givers refer to when selecting gift candidates, to the giver terminal 3, and this gift candidate selection reference page is equipped with a function that uses AI.

[0020] As shown in Figure 2(1), the top page of the gift site has an AI page button 41 titled "Choose a gift with AI." The AI ​​page button 41 is linked to a gift candidate selection reference page. Figure 3 is a schematic diagram showing an example of a gift candidate selection reference page. The gift candidate selection reference page is an example of a gift candidate selection reference screen (called a "page" because it is a screen displayed by a browser). Furthermore, "referencing gift candidate selection" means to refer to it when selecting gift candidates, but since there is no guarantee that the gift selected on this page will be purchased by the giver, it simply means to refer to it when selecting gift candidates. The gift candidate selection reference page is a page that allows the gift giver to input relevant information when obtaining an answer as to what gift to give from the artificial intelligence generation means 5. In this embodiment, the relevant information is text information, and the gift candidate selection reference page has input fields (text boxes) 42 to 44 for inputting the relevant information and additional information in text.

[0021] Figure 4 is a schematic diagram illustrating the configuration of the generative artificial intelligence means used in the gift candidate selection reference page. As shown in Figure 4, the generative artificial intelligence means 5 includes an AI server 51 and a large-scale database 52 that supports the deep learning performed by the AI ​​server 51. The neural network 53 in the AI ​​server 51 is composed of an input layer 531 to which information is input, an output layer 532 to which information generated in response to the input information is output, and an intermediate layer 533 located between the input layer 531 and the output layer 532. The intermediate layer 533 has multiple layers, and the neural network 53 is a multi-layer perceptron. Here, the neural network 53 refers to a group of programs that perform large-scale processing (large-scale language processing in this embodiment) according to a mathematical model that mimics the neural network in the brain. In the following description, the information (inquiry) input to the input layer 531 of the neural network 53 is referred to as a question prompt, and the information (answer) output from the output layer 532 is referred to as an answer prompt.

[0022] In the example shown in FIG. 3, (1) indicates the state in which related information has been entered, and (2) indicates the state in which an answer prompt has been generated and output. As shown in FIG. 3(1), the gift candidate selection reference page 40 has multiple related information input fields 42-44 and an additional information input field 45. In this example, there are provided a recipient input field 42 titled "Who would you like to give a gift to?", a reason input field 43 titled "Why are you giving a gift?", and a recipient attribute input field 44 titled "Please enter something about the person giving the gift." In addition, there is provided an additional information input field for selectively entering information, namely, a gift method question input field 45 titled "Ask about gift method?". In this example, the gift method question input field 45 is a radio button.

[0023] The gift candidate selection reference page 40 has a send button 46 titled "Ask AI a Question." An input program 401 is embedded in the send button 46, and inputs a question prompt into the input layer 531 of the neural network 53. The input program 401 is a program embedded in the gift candidate selection reference page 40, and is stored in the storage unit 2. More specifically, in this embodiment, ChatGPT is used as the artificial intelligence generating means 5. Therefore, the AI ​​server 51 is a ChatGPT server, and the ChatGPT API is implemented in the support server 1. The support server 1 is configured to use ChatGPT in a browser (gift candidate selection reference page 40), and the input program 401 embedded in the send button 46 is a script that, in this example, creates a question prompt based on the input related information and inputs it as an HTTP request to the input layer 531 of the AI ​​server 51 using the ChatGPT API.

[0024] FIG. 4 is a schematic diagram illustrating the configuration of an input program 401 in the first embodiment. FIG. 4 illustrates an example of a prompt input to the input layer 531 of the neural network 53. In this example, the information (text) input into the recipient input field 42 is "nephew," the information (text) input into the reason input field 43 is "for his birthday," the information (text) input into the recipient attribute input field 44 is "plays little league baseball," and the value input into the gift-giving question input field 45 is a true value. The input program 401, written in a scripting language such as Python, incorporates the information input into the input fields 42 to 45 to create a question prompt 402 as shown in FIG. 4 and transmits it to the input layer 531 as an HTTP request.

[0025] As shown in FIG. 3, the gift candidate selection reference page 40 has a chat window 47 that displays interactions with the artificial intelligence generation means 5. As shown in FIG. 3(2), an answer prompt 403 from the output layer 532 of the neural network 53 is displayed in the chat window 47. The input program 401 described above specifies a variable that receives the answer prompt 403 in the HTTP request and includes code that displays the answer prompt 403 stored in the variable in the chat window 47. Therefore, in this embodiment, the input program 401 also has the function of an output program (input / output program). However, it goes without saying that the output program may be a program separate from the input program 401. Furthermore, as shown in FIG. 3(2), the content (question) of the HTTP request input to the input layer 531 is also displayed in the chat window 47 for confirmation, and the input program 401 also includes code for this purpose.

[0026] An example of the operation of the gift presentation support system of this embodiment will be described below. The giver has decided to give a gift to the recipient, but has not yet decided what to give. In this state, while browsing the web using the giver terminal 3, the giver notices the existence of a gift site and displays the top page on the giver terminal 3. Then, interested in the AI ​​selection guided there, the giver presses (clicks or taps) the AI ​​page button 41. This causes the gift candidate selection reference page 40 to be displayed on the giver terminal 3.

[0027] The giver enters information into each input field 42 to 45 and presses the send button 46. This executes the input program 401, creates a question prompt 402, and inputs it into the input layer 531 of the neural network 53. The AI ​​server 51 constituting the generative artificial intelligence means 5 executes large-scale language processing (LLM) while referencing the large-scale database 52, generates an answer prompt 403 through deep learning, and outputs it from the output layer 532. The output answer prompt 403 is displayed in the chat window 47 of the gift candidate selection reference page 40 by the input program 401, which also serves as the output program. The giver visually checks and refers to the answer prompt 403 presented by the generating artificial intelligence means 5, and selects a gift. The giver then jumps to a gift introduction page introducing the selected gift, and places an order for the gift from there. At this time, if the gift is to be sent directly from the gift business to the recipient, the recipient's name, address, etc. as the delivery address are entered on the giver terminal 3 and transmitted to the support server 1.

[0028] In this embodiment of the gift support system, the support server 1 is connected to the artificial intelligence generating means 5, and the gift candidate selection reference page 40 provided to the gift giver terminal 3 by the support server 1 prompts the gift giver to input and acquire relevant information, which is then incorporated to create a question prompt 402, which is then input to the input layer 531 of the neural network 53, and an answer prompt 403 is obtained from the output layer 532 and displayed on the gift giver terminal 3. This alleviates the gift giver's worries about what gift to give, helping them to give the most optimal gift. Recent advances in neural network technology have dramatically improved the performance of the artificial intelligence generating means 5, allowing accurate answers to be generated and output through deep learning. Therefore, the configuration of the above embodiment is extremely effective.

[0029] Furthermore, input program 401 is a program that inputs additional information together with related information into input layer 531, and the additional information is information that causes an answer as to how to give a gift to be output from output layer 532. Therefore, the giver can view reference information on how to give the gift as well as what to give, making this a useful system for the giver. In the above example, the input program 401 generates additional information in response to input into the gift-giving question input field 45 and includes it in the question prompt 402. However, the gift-giving question input field 45 may not be specifically provided, and the input program 401 may be coded so that a question about gift-giving method is added to the question prompt 402 as unacceptable information as a default setting.

[0030] In the configuration of the above embodiment, it is more preferable to adopt a configuration in which the display of the answer prompt 403 from the artificial intelligence generation means 5 leads the giver to a gift introduction page operated by a gift business. In other words, if the answer prompt 403 includes a product or service introduced on the gift introduction page, it is desirable to implement a program that displays a link to the gift introduction page listing the product or service on the gift candidate selection reference page 40. One possible configuration for this purpose is to analyze the answer output from the output layer 532 and embed a link using the name of the gift included in the answer as the link section. As shown in the example of Figure 3(2), the "bat and glove set" section is made into a hyperlink, and the URL of a gift introduction page introducing little league baseball bats and gloves is embedded as a hyperlink. When the gift giver refers to the answer prompt 403 from the artificial intelligence generating means 5, they can simply click or tap on the hyperlink to check details of the product or service and purchase it from that page, which is extremely convenient. Gift businesses can also use the artificial intelligence generating means 5 more effectively for the purpose of promoting gifts on gift sites, contributing to increased profits.

[0031] In addition to the above, a related pop-up advertisement may also be displayed as a guide to the gift introduction page. The answer prompt 403 from the AI ​​generation means 5 is analyzed to identify the included gift, and a pop-up advertisement linking to the gift introduction page for that gift is superimposed on the gift candidate selection reference page 40. The text, image, or frame in the pop-up advertisement is the link portion, and the link to the gift introduction page is embedded in it. This can also be easily implemented by incorporating it into the gift candidate selection reference page 40 as a script that is automatically executed after the execution of the output program that the input program 401 also serves as.

[0032] In the first embodiment, the input program 401 incorporates the information entered in each of the input fields 42 to 45 in the gift candidate selection reference page 40, converts it into text (creates the question prompt 402), and transmits an HTTP request to the artificial intelligence generating means 5. However, it is also possible to have the sender input the textual related information as a question prompt, and then transmit the text as is to transmit the HTTP request. In this case, the sender will interact with the artificial intelligence generating means 5 in the form of a chat to view the gift candidate selection reference information.

[0033] While the above configuration can achieve similar results, there is a problem in that the AI ​​generating means 5 may be used in ways unrelated to gift candidate selection. If the configuration simply provides a chat window in which users can freely input questions and receive answers from the AI ​​generating means 5, users can chat with the AI ​​generating means 5 without being involved in gift candidate selection. This makes it difficult to contribute to increasing sales at gift businesses. Gift businesses often charge a fee for the AI ​​generating means 5, and the provider of the AI ​​generating means 5 charges the gift business a fee based on the amount of information (number of tokens). Therefore, to prevent use unrelated to gift candidate selection, it is preferable to have users input individual related information, have the input program 401 convert it into text (create a question prompt), and then send an HTTP request.

[0034] In the first embodiment, the interaction with the artificial intelligence generation means 5 when obtaining answers to gift candidates may be not only one Q&A but also two or more Q&As. In this case, a question prompt including past (previous) Q&As is sent as an HTTP request. A specific example of this is shown in FIG. 5. FIG. 5 is a diagram showing an example of a gift candidate selection reference page that allows two or more Q&As.

[0035] FIG. 5(1) shows the state after the first Q&A session, with answer prompt 403 displayed in chat window 47. As shown here, when Q&A is completed and answer prompt 403 is displayed in chat window 47, the gift candidate selection reference page is provided with a follow-up question button 48 titled "Ask AI More" and a follow-up question input field (text box) 49. This configuration can also be implemented by configuring an output program. That is, input program 401, which also serves as an output program, is configured to include code for displaying answer prompt 403 in chat window 47, followed by code for embedding follow-up button 48 and follow-up question input field 49 in gift candidate selection reference page 40. The follow-up question button 48 contains a script that transmits a question prompt, including the text entered in follow-up question input field 49 and the Q&A up to that point, as an HTTP request. In this example, a follow-up question, "How much is it in total?", is entered in follow-up question input field 49, and the answer prompt 403 for that follow-up question is shown in FIG. 5(2). It should be noted that the first answer prompt 403 from the artificial intelligence generating means 5 may request a follow-up question. For example, the answer "I can't answer because I don't know the budget. How much budget do you have in mind?" may be generated and output, and in response, the budget amount may be entered in the follow-up question input field 49 as a follow-up question.

[0036] The follow-up question is a free-flowing chat-style Q&A, but since the initial question prompt is about gift giving and the chat continues (including) that, it is difficult to have a chat about a topic other than gift giving, and use for purposes other than those intended is avoided. With the above-described configuration, where follow-up questions are asked by text input and a follow-up prompt is obtained, by entering appropriate additional information (such as information about the price or additional information about the recipient) and asking the question again, it is possible to obtain information about more suitable gift candidates.

[0037] Next, a gift presentation support system according to a second embodiment will be described. The gift presentation support system according to the second embodiment differs from the first embodiment in the configuration of the input program 401. Figure 6 is a schematic diagram showing the configuration of the input program 401 according to the second embodiment. The input program 401 in the second embodiment is a program that acquires additional information in addition to the related information input by the sender and inputs it together with the related information into the input layer 531 of the neural network 53. The additional information is acquired as information resulting from a preliminary search of an additional database file. The "additional" in "additional database file" refers to a database file separate from the group of files in the large-scale database 52 provided by the generating artificial intelligence means 5.

[0038] More specifically, the storage unit 2 stores a gift handling information file 21 that records information on gifts introduced on the gift site (gifts handled by gift businesses). The support server 1 is equipped with a pre-search program 11 that pre-searches the gift handling information file 21 when using the generating artificial intelligence means 5, and the input program 401 is coded to add the execution result of the pre-search program 11 as additional information. Gift handling information file 21 is a database file that records each gift introduced on the gift site in each record. There are several possible configurations for advance search program 11. For example, each record in gift handling information file 21 records keywords related to the gift, and a keyword search (preferably a fuzzy search) is performed on the text entered in related information input fields 42-44, and the names of gifts that are found are output as search results.

[0039] To explain the implementation using ChatGPT as an example, ChatGPT uses RAG (Retrieval Augmented Generation) to enable requests to be sent as prompts with search results stored in a context variable. This adds context to the question prompt 402, allowing for a context-appropriate answer prompt 403. The input program 401 is coded to create a document 404 listing the names of gifts found in the preliminary search program 11, assign it to the context variable, and send it along with the question prompt 402. This type of question prompt 402 is sometimes called a context-aware prompt.

[0040] In this way, by sending question prompt 402 with additional information recorded in gift handling information file 21, the gift candidates shown in answer prompt 403 are more likely to be gifts in gift handling information file 21. This increases the likelihood of purchasing a gift on the gift site, contributing to increased sales on the gift site. This is even more evident when the "guidance" configuration described above is adopted.

[0041] It is also possible to add the names of all gifts recorded in the gift handling information file 21 as additional information without narrowing down the results by search. However, the artificial intelligence generating means 5 often places a limit on the amount of information (number of tokens) input to the input layer 531, and if the number of gifts is large, it may not be possible to add the names of all gifts. In such cases, a configuration that narrows down the results by performing a pre-search is preferable.

[0042] Next, a third embodiment of the gift presentation support system will be described. The third embodiment of the gift presentation support system also differs from the first embodiment in the configuration of the input program 401. In the third embodiment, a database file is provided in which information about the recipient (hereinafter referred to as recipient information) is recorded, and the input program 401 is a program that acquires the recipient information from this database file and uses it as additional information. There are several possible forms of the database file containing the gift recipient information, but in this embodiment, it is a member information file on the gift site. That is, the gift site in this embodiment is a site that requires member registration to be used. Member registration is not mandatory, but is recommended as it allows for a more comfortable use of the gift site. The member information file 22 is stored in the memory unit 2, and the support server 1 is equipped with a member information search program 12.

[0043] The gift site has a membership registration page, and when using the gift site as a gift giver, for example, a user registers as a member and enters their name, address, mobile phone number, email address, gender, age, date of birth, hobbies, etc. on the membership registration page. A membership registration program is implemented in the support server 1, and the membership registration program records each piece of information entered on the membership registration page in the member information file 22. At this time, a member ID is determined, and the member ID becomes unique information and is recorded in a new record in the member information file 22. The member ID may be the same as the mobile phone number or email address, or it may be automatically generated. If the gift recipient has previously purchased a gift from this gift site and registered as a member at that time, the above-mentioned information (attribute information) of the gift recipient will be recorded in the member information file 22. Also, if the gift site is also a catalog gift site in the fourth embodiment described below, the gift recipient will be invited to register as a member, and the member information file will be similarly provided to the gift recipient's terminal to register as a member. In this case, the gift recipient's attribute information will also be recorded in the member information file 22.

[0044] Figure 7 is a schematic diagram showing an example of a gift candidate selection reference page of the gift site in the third embodiment. In the third embodiment, as in the first embodiment, an AI page button 41 is provided on the top page of the gift site, and pressing the AI ​​page button displays the gift candidate selection reference page of Figure 7. As shown in Figure 7, the gift candidate selection reference page has a recipient registration information use button 491 that reads, "Use recipient information registered on the site." The recipient registration information use button 491 is linked to a recipient specific information input page. Figure 8 is a schematic diagram showing an example of the recipient specific information input page.

[0045] As shown in FIG. 8(1), the recipient specific information input page 490 includes a name input field 492, a mobile phone number input field 493, and an email address input field 494, as well as a search button 495. A member information search program is embedded in the search button 495, which searches the member information file 22 using the information entered in each input field. The member information search program searches the member information file 22 using the information entered in each input field 492-494 to determine whether a matching record is found. If a matching record is found, the matching record is displayed on the gift candidate selection reference page for confirmation, and the information recorded in the record is temporarily stored in a variable. If a matching record is not found, a message is displayed indicating that the recipient information is not registered on the site. FIG. 8(2) shows an example of the recipient information input page when a matching record is found. In either case, a back button 496 is displayed to return to the gift candidate selection reference page. In the third embodiment, the gift candidate selection reference page also includes a recipient input field 42. In this embodiment, the recipient input field 42 is positioned as a field where the giver enters information about their relationship with the recipient.

[0046] In the third embodiment, a script that is an input program 401 is embedded in the send button provided on the recipient information identification page. Figure 9 is a schematic diagram showing the configuration of the input program 401 in the third embodiment. In the third embodiment, the input program 401 obtains the execution result 120 of the member information search program 12 from a variable in addition to the information entered in the related information input fields 42 to 44, converts this into text information, creates a document 405 as additional information, and assigns this to the context variable. The input program 401 is coded to input the question prompt 402 together with the document 405 as additional information as an HTTP request to the input layer 531. At this time, as shown in FIG. 9, the preliminary search program 11 may be executed as in the second embodiment, and the result may also be included in the document 405.

[0047] In the third embodiment, the question prompt 402 is input after the recipient information recorded in the member information file 22 is added, so the artificial intelligence generating means 5 generates the answer prompt 403 based on more detailed recipient information. Therefore, the answer prompt 403 displayed in the chat window 47 by the output program that also serves as the input program 401 better reflects the recipient's attributes (hobbies, etc.), and more suitable gift candidate information is displayed.

[0048] In the above example, the database file containing the recipient's information was the member information file 22 on the gift site, but other examples are possible. For example, when a gift is first delivered to a recipient via this gift site, a paper invitation to register the recipient's information is enclosed. A two-dimensional code symbol is printed on the paper, directing the recipient to a web page for registering the recipient's information. The web page is displayed when the recipient scans the code with their device. The web page includes fields for entering the recipient's age, gender, hobbies, etc., and the information entered there may be recorded in the database file. In this way, the next time a gift giver sends a gift to the recipient on the gift site, they can press the "Use recipient registration information" button on the gift candidate selection reference page. The recorded information is then added as additional information and input into the artificial intelligence generating means 5, which then uses it to generate the answer prompt 403.

[0049] Next, a fourth embodiment of the gift presentation support system will be described with reference to Fig. 10, which is a schematic diagram of the fourth embodiment of the gift presentation support system. The fourth practical embodiment of the gift presentation support system differs from the first to third embodiments in that it focuses on supporting the gift recipient. Specifically, this gift presentation support system is used when a gift of choice is presented from a giver to a gift recipient, and supports the gift recipient in making a selection.

[0050] More specifically, the gift presentation system of the fourth embodiment is a system for supporting gift selection in so-called web catalog gifts. Web catalog gifts are catalog gifts in which the catalog is provided on a website, and customers can select and apply for gifts on the website. In some cases, both the booklet (catalog) is provided and the catalog is published on the website.

[0051] As shown in Figure 10, like the first to third embodiments, the gift presentation support system of the fourth embodiment includes a support server 1 and a memory unit 2. The support server 1 is a server that can be accessed via the Internet 9 by a recipient terminal 6, which is a terminal operated by the recipient. For example, as disclosed in Japanese Patent Application Laid-Open No. 2021-71815, a type of catalog gift (card-type web catalog gift) is known in which the URL of a website that provides a catalog is printed on a card and the giver presents the card to the recipient. The example shown in Figure 10 assumes this card-type web catalog gift.

[0052] The URL printed on card 7, which is a card-type web catalog gift, is the URL of the catalog gift site provided by support server 1. The recipient can either access the catalog gift site on support server 1 by entering the URL printed on the card into recipient terminal 6, or access the web catalog gift site by reading a two-dimensional code symbol such as a QR code (registered trademark) that symbolizes a code including the URL, on recipient terminal 6. Card 7, which is a card-type web catalog gift, contains an ID and password indicating the right to receive any product or service, and when accessing the site, these ID and password are entered to log in (in the case of a two-dimensional code symbol, the ID and password are also symbolized, allowing for automatic login).

[0053] Catalog gift sites introduce a large number of products or services that the recipient can select and receive as a gift. In the case of services, a photo of the service voucher is often displayed. The products or services that can be selected are often diverse, and the recipient can choose from, for example, hundreds to thousands of different products or services. Hereinafter, the various products or services that the recipient can select and receive as a gift are referred to as selectable items. The memory unit 2 stores a selectable item information file 23 that records information on various selectable items.

[0054] Each page of the catalog gift site is an introduction page that introduces each selectable item by category, and each introduction page is hosted by the support server 1. Note that while the recipient often selects one item from all selectable items, there are also cases where multiple selectable items can be selected within a specified amount.

[0055] The gift catalog site includes a receipt request page. The receipt request page is a page where users can request to receive one or more selected gifts. Since gifts are usually received by courier, the receipt request page includes input fields for the recipient's name, address, etc. If the gift is received at a store such as a convenience store, a code (text code or two-dimensional code symbol) indicating the recipient's right to receive the gift is generated and sent to the recipient's terminal 6 by email or other means.

[0056] In the gift presentation support system of the fourth embodiment, the support server 1 is connected to the AI ​​generating means 5. In this embodiment, ChatGPT is also assumed as the AI ​​generating means 5, and the ChatGPT API is implemented in the support server 1. In addition, the input program 801 is implemented in the support server 1. The artificial intelligence generating means 5 is used when the recipient selects one or more selectable items from the various selectable items. Figure 11 is a schematic diagram showing an example of each page of the catalog gift site displayed on the recipient terminal 6 after the login.

[0057] FIG. 11(1) shows an example of the top page that is first displayed after logging in. As shown in FIG. 11(1), the top page has an introduction page button 61 labeled "View selectable gifts." The introduction page button 61 is linked to an introduction page that introduces selectable items. The top page also has a genre selection button 62 and a display order selection button 63, which allow the user to display introduction pages by genre and specify the display order of selectable items on the introduction page.

[0058] Figure 11(2) shows an example of the introduction page that is displayed after selecting "gourmet" as the genre and pressing the introduction page button 61. As shown in Figure 11(2), the introduction page introduces selectable items in that genre, arranged vertically (or horizontally). Links are attached to the photos and text in the introduction section, which link to pages for shipping the selectable items to the recipient. As shown in Figures 11(1) and 11(2), the top page and the introduction page have an AI consultation button 64 entitled "Consult an AI." This AI consultation button 64 is linked to an AI consultation page provided by the support server 1. Figure 12 is a schematic diagram showing an example of the AI ​​consultation page. The AI ​​consultation page corresponds to the gift selection reference screen in this embodiment.

[0059] As shown in FIG. 12, the AI ​​consultation page 81 has related information input fields 82 to 84 for inputting related information when consulting the generation artificial intelligence means 5. In this example, the related information input fields include a gender input field 82, an age group input field 83, and a hobby input field 84. The AI ​​consultation page 80 also has a send button 85, which contains a script that uses the ChatGPT API to send a prompt as an HTTP request. In FIG. 12, (1) shows the state after related information has been input, and (2) shows the state after an answer prompt has been generated and output.

[0060] Fig. 13 is a schematic diagram showing the configuration of an input program 801 in the fourth embodiment. In the example shown in Fig. 12 and Fig. 13, "female" is entered in the gender input field 82, "40s" is entered in the age group input field 83, and "tennis" is entered in the hobby input field 84. When such input is made and the send button 85 is pressed, the input program 801 is coded to create a question prompt 802 as shown in Fig. 13 and send it to the input layer 531 as an HTTP request. In this embodiment, the AI ​​consultation page 81 also has a chat window 86, and the answer prompt 803 output from the output layer 532 is displayed in the chat window 86. In other words, the output program, which also serves as the input program 801, is coded to fit the output answer prompt 803 into the chat window 86.

[0061] In this embodiment, the input program 801 is coded to send an HTTP request with additional information added to the related information entered in each of the related information input fields 82 to 84. In this embodiment, the input program 801 also employs the RAG (Retrieval-Augmented Generation) method, but in this example, an API called RetrievalQA is used. RetrievalQA is an API provided by LangChain, a library of various software that can be used for large-scale language processing. More specifically, in the fourth embodiment, the name of each selectable item is extracted from the selectable item information file 23 and made into a text chunk, and each text chunk is embedded (vectorized). Each text chunk (each item name) is made into a separate database file (hereinafter, chunk database file) 804 together with its respective vector data, and is stored in the storage unit 2.

[0062] The input program 801 embeds the text entered in each of the related information input fields 82 to 84 in the same manner to generate related information vector data. Then, it extracts a predetermined number (for example, four) of text chunks that are similar to the related information vector data from each text chunk in the chunk database file 804, and obtains corresponding vector data (hereinafter referred to as reference vector data) 805 for each extracted text chunk. Then, it creates a question prompt 802 that includes code that instructs referencing the reference vector data 805, and inputs this to the input layer 531 as an HTTP request. The script of the input program 801 is coded to perform this process.

[0063] Because the input program 801 is implemented as described above, there is a high possibility that the answer prompt 803 displayed in the chat window 86 will be the name of a selectable item recorded in the selectable item information file 23. In this fourth embodiment, the output program also functioning as the input program 801 is configured to hyperlink the name of the selectable item (link portion) to a page introducing the selectable item when displaying the answer prompt 803 in the chat window 86. In this embodiment, too, a repeat question button 87 and a repeat question input field (text box) 88 are incorporated, allowing a repeat question to be entered and further posed to the generation artificial intelligence means 5. Note that the answer prompt 803 may contain the name of a gift other than the gift recorded in the selectable gift information file 23. In this case, even if the user clicks or taps on the display of the gift name, the user will not be able to apply for the gift on the web gift site. The recipient will only be able to confirm the information as reference.

[0064] The operation of the gift presentation support system of the fourth embodiment will be described below. The giver wants to give a gift to the recipient and decides to give a catalog gift because the recipient can freely choose. The giver purchases the catalog gift from a gift business and presents it to the recipient. For example, in the case of the card-type web catalog gift mentioned above, the giver presents Card 7 to the recipient. The recipient can access the catalog gift site by entering the URL printed on the card 7 into the recipient's terminal 6 or by reading the two-dimensional code with the recipient's terminal 6. Then, they can log in by entering the ID and password printed on the card (automatic login in the case of a two-dimensional code symbol).

[0065] The recipient browses several pages showcasing available gifts, but finds nothing that really appeals to them. So, he or she clicks the AI ​​consultation button 64 on each top page, displaying the AI ​​consultation page 80 on the recipient's terminal 6. Then, the recipient enters text information in each of the related information input fields 82-84 and clicks the send button 85. This executes the script of the input program 801. That is, the text of each piece of related information entered is embedded to generate related information vector data, and a predetermined number of reference vector data 805 close to the chunk database file 804 is acquired. Then, a question prompt 802 is sent as an HTTP request together with a request to reference the reference vector data 805, which is input to the input layer 531.

[0066] The artificial intelligence generation means 5 performs large-scale language processing and outputs an answer prompt 803 from the output layer 532. The answer prompt 803 is displayed in the chat window 86 by the output program. The gift recipient clicks or taps on the gift name (hyperlink) included in the answer prompt 803, causing the linked introduction page to be displayed on the gift recipient terminal 6. The gift recipient then selects the gift on the gift recipient terminal 6, and a receipt request page is displayed on the gift recipient terminal 6. The gift recipient then enters the information required for delivery (the recipient's name, address, etc.) to request delivery. If the gift is to be received in-store, a code indicating the right to receive the gift is sent to the gift recipient terminal 6 by email or other means. The gift recipient shows the code at the store and receives the gift.

[0067] According to the gift presentation support system of the fourth embodiment, when a recipient selects a gift to apply for from among the gifts listed in the gift catalog, the recipient can obtain information about recommended gifts using the artificial intelligence generating means 5. This makes it easier to select a gift to apply for. Current gift catalogs often list more than 1,000 products or services, so the ability to obtain information about recommended gifts using the artificial intelligence generating means 5 is of great significance.

[0068] Furthermore, the input program 801 adds additional information to the question prompt 802 so that the answer recommends selecting a product or service whose information is recorded in the selectable product information file 23, and inputs the question prompt 802 to the input layer 531, which increases the likelihood that the names of selectable products recorded in the selectable product information file 23 will be presented. This makes it particularly suitable for selecting one or more selectable products from among many selectable products.

[0069] When the answer prompt 803 is displayed, the part displaying the names of the selectable items is made into a hyperlink, and the hyperlink is a link to an introduction page for the selectable item, so the flow from displaying the recommended gift to applying to receive the recommended gift is smooth. In this fourth embodiment, the link to the introduction page may not be a hyperlink, but may be a link embedded in an image or frame, and a pop-up display configuration may be adopted. Furthermore, the gift presentation support system of the fourth embodiment can also employ a configuration in which multiple Q&A sessions are conducted.

[0070] Furthermore, the fourth embodiment may also employ a configuration in which the gift recipient's attribute information is obtained from the storage unit 2 and included in the question prompt 802. That is, a membership information file 22 is stored in the storage unit 2 as a file recording the gift recipient's attribute information, and the gift recipient selects a gift after registering as a member. When registering as a member, hobbies and the like are entered and recorded in the membership information file 22. When the input program 801 creates the question prompt 802, a search program is executed in advance to obtain attribute information such as hobbies from the member information file 22 and include it in the question prompt 802. In this configuration, since the information obtained from the member information file 22 corresponds to related information, the related information input fields 82 to 84 are not provided or are changed to fields that do not allow input. The attribute information recorded in the member information file 22 may be information on previously selected gifts, as well as gender, age, hobbies, preferences, etc. In this case, the search program searches for the member ID and acquires the information, and the input program 801 includes it in the question prompt 802 as related information.

[0071] If information about gifts previously received by the recipient is obtained from the member information file 22, it is preferable to add additional information so that the gift is not included in the answer prompt. This is because there is often no need to receive the same gift again. In this case, the input program 801 is coded to create a question prompt 802 by adding text such as "If you have any recommendations for gifts other than XX, please let me know." However, in the case of a gift that is received repeatedly, such as a consumable item, information about a gift selected in the past may be added as additional information to the question prompt 802. In this case, a field is provided in the selectable item information file 23 for recording identification information indicating whether the gift is a consumable item (a repeatedly purchased item), and the input program 802 determines whether to add the information to the question prompt 802 based on the information recorded there.

[0072] Next, an embodiment of the application program will be described. First, an embodiment of the application program will be described, which is installed on a sender terminal and used by the sender. Hereinafter, the application program of this embodiment will be abbreviated as a "sender app."

[0073] In the present embodiment of the gift-sender app, the gift-sender terminal is assumed to be a mobile terminal such as a smartphone, but it may also be a desktop PC or laptop. In the first embodiment, the gift-candidate selection reference screen was a webpage provided by the support server 1, but in the present embodiment of the gift-sender app, it is provided by the gift-sender app. That is, the gift-sender app includes a file for the gift-candidate selection reference screen, and this file is stored in the memory of the gift-sender terminal when the gift-sender app is installed. The input program and output program in the first to third embodiments are program modules included in the gift sender application. In the gift sender application, the function of the output program module may also be realized by the input program module.

[0074] The input program module and output program module are essentially the same as the input program and output program in the first to third embodiments, except that they are implemented on the sender's terminal. In other words, in the first to third embodiments, the input program that also serves as the output program was a program incorporated into the gift candidate selection reference page 40 provided by the support server 1, but in the sender's app, the input program is implemented in the sender's app as a program module of the app. In the ChatGPT mentioned above, ChatGPT APIs, such as the ChatGPT API, can be used in proprietary apps other than browsers, and can also be used in the input program module and output program module executed in the sender's app.

[0075] When using the gift giver app of the embodiment, the gift giver downloads and installs the gift giver app on their own gift giver device. For example, it is possible that the gift business in the first embodiment also provides an app version of the AI ​​gift service, which can be downloaded from the support server 1 or a download site. When a giver wishes to give a gift, the giver launches the giver app on the giver terminal, and the gift candidate selection reference screen is displayed on the giver terminal. Then, as described above, the giver enters relevant information and presses the send button. This executes the input program module, inputting a question prompt to the input layer 531 of the neural network 53 and outputting an answer prompt from the output layer 532. The answer prompt is displayed in a chat window by the input program module, which also functions as the output program module. Subsequent operations, including operations not shown, are similar to those of the first to third embodiments.

[0076] In the gift giver app, if the answer prompt includes a product or service introduced on the gift introduction page provided by the support server 1, a link (hyperlink, pop-up window, etc.) to that gift introduction page is incorporated into the gift candidate selection reference screen. When the link causes the gift introduction page to be displayed on the gift giver's terminal, a browser is activated, and this browser may be a standard browser provided on the gift giver's terminal or a browser included in the gift giver app.

[0077] In addition, the gift giver app can add information about gifts listed on the gift site as additional information to the question prompt, so that the gifts listed on the gift site are included in the answer prompt. In this case, the gift handling information file is stored in a storage unit on the network, such as the storage unit 2 on the support server 1. The input program module included in the gift giver app executes a pre-search program on the server, retrieves information from the gift handling information file stored in the storage unit on the network, and adds it to the question prompt as additional information.

[0078] Like the gift-giving support system, the gift-giver app described above helps reduce the giver's worries about what gift to give and helps them give the best gift. It is also possible to have the output layer output answers about how to give a gift, making it a useful app for the giver. Furthermore, by embedding a link in the answer prompt to direct users to a gift site operated by a gift business, the gift site's sales can be increased through the provision of the gift-sender app, which makes it possible to provide the gift-sender app free of charge as a sales promotion tool.

[0079] Next, an embodiment of an application program according to another invention will be described. The application program of this embodiment is an application program that is installed on a recipient's device and used by the recipient. Hereinafter, this application program will be abbreviated as the "recipient's app." In the case of the recipient app, the recipient's device is assumed to be a mobile device such as a smartphone, but it can also be a desktop PC or laptop. The recipient app is downloaded from a server operated by the gift business, but for example, a two-dimensional code symbol for downloading may be printed on the card as a card-type web catalog gift.

[0080] In the fourth embodiment, the gift selection reference screen was a web page (AI consultation page) provided by the support server 1, but in the embodiment of the gift recipient app, the gift recipient app provides the gift selection reference screen. That is, the gift recipient app includes a file for the gift selection reference screen, and this file is stored in the memory of the gift recipient terminal when the gift recipient app is installed.

[0081] The recipient app also includes an input program module that doubles as an output program module. The input program module has the same functions as the input program in the fourth embodiment. Specifically, the input program module is coded to add additional information to the related information entered on the gift selection reference screen to create a question prompt, input the question prompt to the input layer 531 of the neural network 53, and display the answer prompt 803 output from the output layer 532 in the chat window. In this case, the input program acquires reference vector data 805 according to the chunk database file 804 stored in the network storage unit 2, adds a reference request to the reference vector data 805, and inputs the question prompt 802 to the input layer 531. If the answer prompt 803 includes a selectable item, a link to an introduction page is displayed, and the recipient clicks the link to display the introduction page on the recipient's device.

[0082] In the case of the embodiment of the app for the recipient, the recipient can obtain information about recommended gifts using the artificial intelligence generating means 5. Furthermore, since the names of selectable items recorded in the selectable item information file 23 are likely to be presented, this is particularly suitable for selecting one or more selectable items from a large number of selectable items. Furthermore, embedding a link to the answer prompt 803 facilitates the process leading up to the application for receiving the recommended gift. Note that the embodiment of the app for the recipient may also employ a configuration in which the recipient's attribute information is acquired from the storage unit 2 and included in the question prompt 802.

[0083] Furthermore, when recipient information is added as additional information to the recipient app, that information may be stored in a memory unit on the recipient's device. For example, a configuration may be adopted in which, when installing the recipient app, the recipient's age group, gender, hobbies, etc. are entered, and a file containing this information is stored in a memory unit on the recipient's device as a reference file for the app. In this case, when obtaining recipient information, the recipient app accesses a memory unit on the recipient's device, rather than a memory unit 2 on the network. This configuration has the advantage of shortening the execution time of the input program.

[0084] In the above-described embodiments, the related information is text information, and the input program 401, 801 acquires text information to create the question prompt 402, 802. However, the program may also acquire information other than text information, such as image information or audio information, to create the question prompt 402, 802. Regarding the ChatGPT example described above, a version that allows input of image information and audio information has been released as ChatGPTo4, which is feasible. Specifically, the gift candidate selection reference screen (gift candidate selection reference page 40) and the gift selection reference screen (AI consultation page 80) are provided with fields for inputting image information and audio information as related information. These fields allow users to specify image information files (image files) and audio information files (audio files) stored on the gift sender terminal 3 and the gift recipient terminal 6, respectively. The input program 401, 801 acquires these files from the gift sender terminal 3 and the gift recipient terminal 6, includes them in the question prompt 402, 802, and then transmits a request to the AI ​​generation means 5.

[0085] Image information and audio information may be information created or acquired on the gift candidate selection reference screen (gift candidate selection reference page 40) or the gift selection reference screen (AI consultation page 80). For example, the gift candidate selection reference page 40 or the AI ​​consultation page 80 may have a photo button titled "Take a photo" or an audio input button titled "Input by voice," and the camera API or audio API functions may be acquired to acquire these files on the browser.

[0086] In addition, in the above embodiments, the output program that also serves as the input program 401, 801 displays answer prompts as text information on the terminals 3, 6, but it may also output audio for listening. In this case, the output program will include a voice API. However, if the output layer 532 in the artificial intelligence generating means 5 supports audio output, this may be used. 2, 3, 5, 8, and 9, the giver terminal 3 is depicted as a desktop PC, but the giver terminal 3 may be a mobile terminal such as a smartphone. The recipient terminal 6 may be a desktop PC or a laptop computer. [Explanation of symbols]

[0087] 1 Support Server 11 Advance Search Program 2 Storage section 21 Listed Gift Information File 22 Available Product Information File 3. Gift sender device 40 Gift Suggestion Reference Pages 401 Input Program 402 Question Prompt 403 Answer Prompt 41 AI page button 42 Related information entry field 43 Related information entry field 44 Related information entry field 45 Additional information input field 46 Send button 47 Chat Window 48 Re-ask button 49 Re-question input field 5 Generative AI methods 51 AI Server 52 Large-scale databases 53 Neural Networks 531 Input Layer 532 output layer 533 Middle Class 6. Recipient's Device 7. Cards, which are card-type web catalog gifts 80 AI consultation pages 801 Input Program 802 Question Prompt 803 Answer Prompt 81 AI consultation button 82 Related information entry field 83 Related information entry field 84 Related information entry field 85 Send button 86 Chat Window 9. Internet

Claims

[Claim 1] A gift giving support system used when a giver gives a gift to a recipient, The system is equipped with a support server that can be accessed by the giver terminal, which is the terminal operated by the giver. The support server is connected to a generating artificial intelligence means that generates and outputs an answer from an output layer via an intermediate layer in response to information input to an input layer of the neural network, The support server is a server that provides a gift candidate selection reference screen to a gift sender's terminal, which the gift sender refers to when selecting gift candidates, which are candidates for products or services to be given as gifts; The gift candidate selection reference screen is a screen that allows the gift giver to input image information or voice information as related information, The support server includes: an input program for inputting the related information acquired by inputting it on the gift candidate selection reference screen into an input layer of a neural network in the artificial intelligence generating means; an output program that, when the related information is input to the input layer and an answer regarding the gift candidate is output from the output layer, makes the answer visible or audible to the giver on the gift candidate selection reference screen; A gift presentation support system characterized by being implemented.

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