System

Abstract

To provide a system or the like capable of appropriately supporting, for example, investigation of a work amount.SOLUTION: The information processing apparatus includes an acquiring unit that acquires, from an terminal, a work amount of one or a plurality of work items of a user within a predetermined time, a first outputting unit that outputs a report for each of the work items, and a second outputting unit that determines the number of days required for a survey in a case where the survey is conducted for the work item and outputs a display screen including progress information based on the number of days.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present disclosure relates to a terminal device, a system, and the like. [Background technology]

[0002] For example, an invention is disclosed that describes a data acquisition unit that acquires business history information, which is a history of operations on applications on a terminal device used by a business operator in business operations, and a business tendency analysis unit that analyzes the business history information and generates involved business information, which is information about business operations in which the business operator has been involved in the past or is currently involved. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Patent Publication No. 2021-162975 Summary of the Invention [Problem to be solved by the invention]

[0004] An object of the present disclosure is to provide, for example, a system or the like that can appropriately support the investigation of workload. [Means for solving the problem]

[0005] The system disclosed herein comprises an acquisition unit that acquires from a terminal device the amount of work performed by a user for one or more work items within a specified time period as work data, a first output unit that outputs a report for each work item based on the acquired work data, and a second output unit that determines the number of days required to investigate the work items when conducting an investigation, and outputs a display screen including progress information based on that number of days. [Effects of the Invention]

[0006] According to the present disclosure, for example, it is possible to provide a system or the like that can appropriately support the investigation of workload. [Brief explanation of the drawings]

[0007] [Figure 1] FIG. 1 is a diagram illustrating an overview of a system according to an embodiment of the present invention. [Figure 2] FIG. 2 is a diagram illustrating a hardware configuration of a terminal device according to the present embodiment. [Figure 3] FIG. 2 is a diagram illustrating a hardware configuration of a server device according to the present embodiment. [Figure 4] FIG. 2 is a diagram illustrating a software configuration of a terminal device according to the present embodiment. [Figure 5] FIG. 2 is a diagram illustrating a software configuration of a server device according to the present embodiment. [Figure 6] FIG. 1 is a diagram illustrating an overview of the entire system according to an embodiment of the present invention. [Figure 7] FIG. 2 is a diagram illustrating an example of a home screen according to the present embodiment. [Figure 8] FIG. 4 is a diagram illustrating the operation flow of a main process in this embodiment. [Figure 9] FIG. 10 is a diagram illustrating an operation flow of a business data acquisition process according to the present embodiment. [Figure 10] FIG. 2 is a diagram illustrating an example of business data according to the present embodiment. [Figure 11] FIG. 4 is a diagram illustrating an example of a user input screen according to the present embodiment. [Figure 12] 1A and 1B are diagrams illustrating an example of a task item table, an example of a layout pattern table, and an example of a related task table according to this embodiment. [Figure 13] FIG. 4 is a diagram illustrating an operation flow of a measurement process in this embodiment. [Figure 14] FIG. 3 is a diagram illustrating an example of log information according to the present embodiment. [Figure 15] FIG. 10 is a diagram illustrating the operation flow of a screen display process during measurement in this embodiment. [Figure 16]FIG. 2 is a diagram illustrating an example of a display screen including a work screen according to the present embodiment. [Figure 17] FIG. 2 is a diagram illustrating an example of a display screen including a work screen according to the present embodiment. [Figure 18] FIG. 2 is a diagram illustrating an example of a display screen including a work screen according to the present embodiment. [Figure 19] FIG. 10 is a diagram illustrating the operational flow of a report output process in this embodiment. [Figure 20] FIG. 2 is a diagram illustrating a first validity criterion in this embodiment. [Figure 21] FIG. 10 is a diagram illustrating a second validity criterion in this embodiment. [Figure 22] FIG. 10 is a diagram illustrating a second validity criterion in this embodiment. [Figure 23] FIG. 3 is a diagram illustrating an example of a report format in the present embodiment. [Figure 24] 10A and 10B are diagrams illustrating an example of an operation for outputting a report in the present embodiment. [Figure 25] FIG. 10 is a diagram illustrating a report output according to the present embodiment. [Figure 26] FIG. 10 is a diagram illustrating a report output according to the present embodiment. [Figure 27] FIG. 10 is a diagram illustrating a report output according to the present embodiment. [Figure 28] FIG. 10 is a diagram illustrating a report output according to the present embodiment. [Figure 29] FIG. 10 is a diagram illustrating a report output according to the present embodiment. [Figure 30] FIG. 10 is a diagram illustrating a report output according to the present embodiment. [Figure 31] FIG. 10 is a diagram illustrating a report output according to the present embodiment. [Figure 32] FIG. 10 is a diagram illustrating a report output according to the present embodiment. [Figure 33] FIG. 10 is a diagram illustrating a report output according to the present embodiment. [Figure 34] FIG. 10 is a diagram illustrating a predetermined format used for application. [Figure 35] FIG. 10 is a diagram illustrating a report output according to the present embodiment. [Figure 36] FIG. 10 is a diagram illustrating a report output according to the present embodiment. [Figure 37] FIG. 10 is a diagram illustrating a report output according to the present embodiment. [Figure 38] FIG. 10 is a diagram illustrating the operation flow of a survey process in this embodiment. [Figure 39] FIG. 10 is a diagram illustrating an example of the operation of a survey process according to the present embodiment. [Figure 40] FIG. 10 is a diagram illustrating an example of the operation of a survey process according to the present embodiment. [Figure 41] FIG. 10 is a diagram illustrating the operation flow of remaining day calculation processing in this embodiment. [Figure 42] FIG. 10 is a diagram illustrating the operation flow of remaining day calculation processing in this embodiment. [Figure 43] FIG. 10 is a diagram illustrating an example of the operation of a survey process according to the present embodiment. [Figure 44] FIG. 4 is a diagram illustrating an example of a message table according to the present embodiment. [Figure 45] FIG. 1 is a diagram illustrating an overview of a system according to an embodiment of the present invention. DETAILED DESCRIPTION OF THE INVENTION

[0008] Hereinafter, embodiments of the present disclosure will be described with reference to the drawings. Note that the embodiment described below is one embodiment of the present disclosure, and the contents of the present disclosure should not be interpreted as being limited based on the following description.

[0009] The nursing care industry is expected to face a shortage of 690,000 care workers by 2040. To address this, organizations are implementing task shifting and task sharing to reduce the workload of staff and improve productivity by utilizing their expertise. Specifically, they are introducing nursing care robots and hiring contractors to transfer tasks outside of the expertise of care workers and increase the work efficiency of specialized tasks.

[0010] Task shifting and task sharing are also being implemented in hospitals where nursing staff are being provided with the help of assistant nurses and devices to assist with nursing work, thereby increasing the efficiency of nursing work.

[0011] Additionally, organizations and corporations can determine whether to make additional investments or review their operations by understanding the return on investment of the devices they have introduced.

[0012] In order to review each organization's operations and understand the return on investment as described above, a workload survey (time study) may be conducted as a means of visualizing the current situation. A workload survey visualizes when, who, what work is being done, and how much, which can help identify unnecessary or unnecessary work and provide a starting point for task shifting or task sharing, or to evaluate the return on investment by comparing before and after the introduction of a device.

[0013] However, there are several challenges involved in conducting a workload survey. First, there is the issue of the time and effort required to input data. Usually, the person who inputs the data is the staff of the care facility, etc. This means that the staff have to take the time to record and input the data in addition to their regular work. The staff need to record the movements of their employees as they go about their work, but they could not find the time to do this.

[0014] Furthermore, when staff members record work on a terminal device, there is a problem that the records cannot be made accurately due to incorrect operation of the terminal device.

[0015] In addition, the level of detail with which staff members recorded their work varied, making it difficult to keep appropriate records.

[0016] The second issue is the time and effort required to compile the data. Typically, the person who compiles the data is a manager, such as a unit leader or administrative staff member. In this case, the additional work required to compile business data becomes an issue.

[0017] Furthermore, when the business data surveyed was submitted to an external party, it was often necessary to conform to a specific format, which required compiling the business data in a different format for each format, which was time-consuming.

[0018] Additionally, when staff compiled business data into formats, they had the problem of being unable to distinguish between useful business data that could be used for analysis and unusable data.

[0019] Third, planning a survey is difficult. Typically, the people who plan a survey are facility managers, unit leaders, or administrative staff who have been assigned specific roles. In such cases, managers are unable to organize the purpose of the survey, and are unable to create a survey plan that is appropriate for the purpose, scale, period, conditions, and order of the survey, etc.

[0020] In addition, when managers conduct surveys, they are unable to decide when to conduct the surveys. For example, they are unable to determine an appropriate survey period because they do not know how long a period of time they can conduct the survey without including irregular events.

[0021] In addition, there was a problem that managers were uncertain whether they had collected the data necessary for the investigation. For example, while the investigation was being conducted, they were uncertain about how much more investigation they needed to conduct.

[0022] In addition, there was the issue of managers being unable to repeat surveys on a regular basis. Even if managers conducted surveys, they had issues such as not knowing when to conduct them to check their effectiveness, forgetting when to conduct the survey after setting it up, or forgetting the previous survey design.

[0023] An example of a system for solving one or more of these problems will be described below as an embodiment.

[0024] [1. Whole system] FIG. 1 is a diagram illustrating an overview of a system 1. The system 1 includes at least a terminal device 10 and a server device 20. The terminal device 10 is a device owned by a staff member S in a facility 3. The facility 3 may further include an information processing device 15.

[0025] The facility 3 includes, for example, nursing care facilities (including nursing homes, housing for the elderly, care houses, nursing homes for the elderly, etc.) where service users including care recipients are admitted, hospitals (including clinics, medical offices, and knicks) where patients are hospitalized, child welfare facilities, etc. In this embodiment, service users and patients are also referred to as residents.

[0026] Furthermore, if Facility 3 is a nursing care facility, the staff includes care workers, caregivers, care workers, care staff, assistants, etc. If Facility 3 is a hospital, the staff includes doctors, nurses, nursing assistants, occupational therapists, physical therapists, etc. Hereinafter, when simply referring to staff or staff, etc., these people are included.

[0027] Additionally, the term "administrator" refers to the facility manager, the unit leader among the staff, administrative staff who have been assigned a specific role, etc. Hereinafter, we will simply refer to them as "administrator" or "administrators, etc."

[0028] Furthermore, a user refers to a person who uses the system (terminal device 10 or an information processing device such as a computer in facility 3), and includes staff and managers. For example, a user refers to a staff member when using terminal device 10 to actually perform tasks such as assistance or care. A user refers to a manager when planning a survey or outputting a report. Furthermore, staff and managers are distinguished for convenience and are not strictly separated. For example, staff may output reports as needed, and managers may perform tasks such as assistance or care.

[0029] Additionally, the term "task" refers to the care and assistance provided by the user to the care recipient, for example. For example, tasks related to excretion, bathing, and hygiene that the user performs include excretion assistance, diaper and pad changing, bathing assistance, dressing and grooming, wiping, and oral care.

[0030] In the facility 3, the terminal device 10 is capable of communicating with the server device 20 via the relay device 5. The relay device 5 includes network devices such as an access point, a bridge, and a router. The relay device 5 may also include a computer in the facility 3 or a server device within the facility. The information processing device 15 is also capable of communicating with the server device 20 via the relay device 5. The information processing device 15 can be used by an administrator, for example, to display reports and perform investigations.

[0031] The server device 20 is a device that aggregates business data input at the terminal devices 10. The server device 20 receives multiple pieces of business data from multiple terminal devices 10. The server device 20 may also receive business data from the terminal devices 10 of staff members S at multiple facilities 3.

[0032] The system 1 may also include an information providing server device 30. The information providing server device 30 stores, for example, information on patients and care recipients hospitalized in the facility 3, and transmits necessary information in response to a request from the terminal device 10 or the server device 20.

[0033] The system 1 may include as many terminal devices 10, information processing devices 15, and server devices 20 as necessary. For example, it is preferable that there are as many terminal devices 10 as there are users in one facility (for example, the number of devices corresponds to the maximum number of people working or belonging to the facility 3), but it is sufficient to have as many terminal devices 10 as there are users whose data is to be aggregated. Furthermore, the server device 20 and the information providing server device 30 may use, for example, an external service (for example, a service provided on the cloud).

[0034] Furthermore, the network NW connecting the terminal device 10, the server device 20, and the information providing server device 30 may be any communication line or communication system, and may utilize communication systems such as a wired or wireless LAN (Local Area Network), the Internet, a public line network, mobile communications (e.g., mobile communications such as 4G / 5G / 6G), and a next-generation telephone network.

[0035] [2. Device Configuration] [2.1 Hardware Configuration] The following describes the hardware configurations of the terminal device 10 and the server device 20 in this embodiment. The information providing server device 30 has the same hardware configuration as the server device 20, except for the contents stored and the processes executed.

[0036] 2.1.1 Terminal Devices FIG. 2 is a diagram showing an example of the hardware configuration of the terminal device 10. As shown in FIG.

[0037] The control unit 100 controls the entire terminal device 10. The control unit 100 realizes various functions by reading and executing various programs stored in the memory unit 110 (for example, storage 110A or ROM 110B). The control unit 100 may be realized by one or more control devices / arithmetic units (CPUs (Central Processing Units), SoCs (System on a Chip)). The control unit 100 may also be configured by a control circuit.

[0038] The storage unit 110 stores programs, data, etc. The storage unit 110 may be configured with, for example, a storage 110A, a ROM 110B, a RAM 110C, etc. The storage unit 110 may also be configured to include, for example, a cache memory included in another functional unit (for example, the control unit 100, the communication unit 170, etc.).

[0039] The storage 110A is a non-volatile storage device capable of storing programs and data. For example, the storage 110A may be configured as a storage device such as a semiconductor memory or a solid state drive (SSD). The storage 110A may also be configured as an externally connectable storage card. The storage 110A may also be, for example, a storage area on a cloud.

[0040] The ROM 110B is a non-volatile memory that can retain programs and data even when the power is turned off.

[0041] The RAM 110C is a main memory that is mainly used when the control unit 100 executes processing. The RAM 110C is a rewritable memory that temporarily stores programs read from the storage 110A or the ROM 110B, and data including execution results.

[0042] The display unit 120 is a display device capable of displaying various types of information and execution screens. The display unit 120 may be, for example, a liquid crystal display (LCD), an organic electroluminescence (EL) display, an electrophoretic display, or other display device. The display unit 120 also includes an interface to which a display device can be connected. For example, the display unit 120 may be configured as an external display device connected via an HDMI (registered trademark) (High-Definition Multimedia Interface), a DVI (Digital Visual Interface), or a Display Port.

[0043] The operation unit 130 is an operation device that allows operation input from the user. For example, it may be an operation device such as a touch panel integrated with the display unit 120 or an operation button. The operation unit 130 may also be an operation device such as a keyboard or a mouse. The operation unit 130 may also include an interface (for example, a Universal Serial Bus (USB)) to which an operation device can be connected. For example, the terminal device 10 may be connected to a different operation device (for example, a wristwatch-type wearable terminal device).

[0044] The movement detection unit 140 detects the movement of the terminal device 10. For example, the movement detection unit 140 detects the orientation and movement of the terminal device 10 from sensor values ​​acquired from an acceleration sensor, a gravity sensor, etc. The movement detection unit 140 can detect, for example, whether the user is holding the terminal device 10 facing upward or downward. Furthermore, the movement detection unit 140 can acquire the number of steps taken by the user based on the sensor values.

[0045] The notification unit 150 performs notification. For example, the notification unit 150 outputs an alarm sound from the sound input / output unit 160 or displays a notification on the display unit 120. The notification unit 150 can also display an alert as a pop-up. The notification unit 150 can also perform notification using light or vibration.

[0046] The sound input / output unit 160 inputs and outputs sound in the terminal device 10. For example, the sound input / output unit 160 is configured with a microphone, a speaker, etc. Furthermore, the sound input / output unit 160 may output sound to headphones or a speaker via the communication unit 170, for example, or may input sound from a microphone.

[0047] The optical input unit 165 inputs light into the terminal device 10. For example, the optical input unit 165 is configured with a phototransistor or a photodiode. The optical input unit 165 can detect, for example, whether the terminal device 10 is in the user's pocket.

[0048] The imaging unit 167 acquires an image or video. For example, the imaging unit 167 is a camera device or the like. For example, the control unit 100 can decode a two-dimensional code included in the image captured by the imaging unit 167 and acquire information.

[0049] The communication unit 170 is a communication interface for communicating with other devices. For example, it may be a network interface capable of providing a wired connection such as Ethernet (registered trademark) or a wireless connection such as IEEE802.11a / b / g / n. There may be one or more communication units 170. For example, the communication unit 170 may have a LAN interface such as a wired LAN and a short-range wireless communication interface such as Bluetooth (registered trademark).

[0050] The information processing device 15 is a general device such as a computer or a tablet. The information processing device 15 may have the necessary components of the terminal device 10. For example, the information processing device 15 has functions such as a control unit, a storage unit, a display unit, an operation unit, and a communication unit. In the following embodiment, the terminal device 10 is used as an example, but the terminal device 10 can be substituted with the information processing device 15 as appropriate.

[0051] [2.1.2 Server equipment] 3 is a diagram showing an example of the hardware configuration of server device 20. Server device 20 has the same configuration as a general computer, and for example, control unit 200 has the same basic functions as control unit 100 of FIG. 2. Similarly, memory unit 210 (storage 210A, ROM 210B, RAM 210C) has the same basic functions as memory unit 110 (storage 110A, ROM 110B, RAM 110C). Similarly, communication unit 270 has the same basic functions as communication unit 170.

[0052] Each device may have a configuration as needed, and may have a configuration other than that shown in the drawings. For example, the terminal device 10 may have a photographing unit that captures images.

[0053] [2.2 Software Configuration] Next, the software configuration will be described, which will include functions that are realized by the control unit executing a program and data that is stored in the storage unit.

[0054] 2.2.1 Terminal Devices 4 shows the software configuration of the terminal device 10. The control unit 100 executes a program stored in the storage unit 110 to realize the function of a task item editing unit 1002.

[0055] The task item editing unit 1002 can rearrange the order of the task items displayed in the list, delete, or add. The user may also edit the task item editing unit 1002 to their preferred state. For example, the task item editing unit 1002 can switch to an edit mode in which the arrangement of task items can be changed by the user long pressing a task item. In the task item edit mode, the task item editing unit 1002 can, for example, move the position of a task item, add a new task item, or delete a task item.

[0056] The storage unit 110 also stores a task item table 1102, an arrangement pattern table 1104, and a related task table 1106, and reserves an area for a log information storage area 1108 for storing log information. Each table will be described in detail later.

[0057] [2.2.2 Server equipment] 5 shows the software configuration of the server device 20. The control unit 200 executes a program stored in the storage unit 210 to realize the functions of a report conversion unit 2002 and a trained model generation unit 2004.

[0058] The report conversion unit 2002 converts the business data of the business items stored in this system into output items corresponding to the specified report format.

[0059] The trained model generation unit 2004 generates trained models to be stored in the trained model storage area 2112, for example, by machine learning.

[0060] In addition, the memory unit 210 stores a business item table 2104 and a survey execution table 2116, and reserves areas for a facility information memory area 2102 for storing facility information, a business data memory area 2106 for storing business data, a log information memory area 2108 for storing log information, a report format memory area 2110 for storing report formats, a trained model memory area 2112 for storing trained models, and a planning information memory area 2114 for storing planning information.

[0061] [3. System] Here, an overview of the entire system 1 will be briefly explained with reference to Fig. 6. The system 1 can realize one or more of the following functions as needed: management function, system setting function, workload acquisition function, report output function, investigation function, and peripheral device control function.

[0062] (1) Home Function N12 The home function N12 provides a function for managing the entire system 1. The home function N12 also provides various functions as a menu in this system. For example, the system 1 executes the report output function N16 and the investigation function N18. The system 1 can also acquire the user's workload using the workload acquisition function N14 and manage it as business data. The home function N12 can select and delete business data.

[0063] (2) Work load acquisition function N14 (acquisition department) The workload acquisition function N14 acquires the workload of the work being performed by the user. The workload acquisition function N14 acquires the workload mainly using the terminal device 10, and aggregates it in the server device 20 and stores it as workload data.

[0064] Furthermore, some functions of the workload acquisition function N14 may be executed by an application of the terminal device 10. Furthermore, the workload acquisition function N14 may provide a service via a web interface by using a web server function of the server device 20. A user may use a browser application implemented in the terminal device 10 or the information processing device 15 to access a web page provided by the server device 20, and realize part of the workload acquisition function N14 via the web interface.

[0065] Here, the content of the work performed by the user is classified as work items. Work items are categorized by genre based on the content of the work. For example, the following are examples of work items:

[0066] Toileting, bathing and hygiene group Excretion assistance, diaper and pad changes, bathing assistance, dressing and grooming, wiping, oral care ·Mobility Assistance Group Changing positions, transferring, getting up, going to bed, moving, guiding ·Meal group Meal preparation, meal assistance, hydration, meal cleanup Pharmaceutical and Medication Group Medicine preparation, medication assistance, vital signs check ·communication Conversation with service users (residents) and their families, rehabilitation and functional training, recreation

[0067] By using the terminal device 10, the workload acquisition function N14 can acquire the workload for each task item of the tasks being performed by the user. The workload includes, for example, one or more pieces of information from among the time, number of steps, and amount of activity for each task item. The system then stores the workload data in the server device 20 based on the acquired workload.

[0068] (3) Report output function N16 (first output unit) The report output function N16 outputs a report based on the aggregated business data. For example, the report output function N16 aggregates business data and workload so as to conform to a predetermined format selected by the user, and outputs the report in a predetermined format. The report output function N16 is mainly executed by the server device 20, but may also realize processes such as selection of a report to be output from the terminal device 10 or the information processing device 15, and downloading of the report.

[0069] (4) Investigation function N18 (second output unit) The survey function N18 surveys the allocation of users at the facility and the progress of work based on business data and workload. The survey function N18 is mainly executed by the server device 20, but the contents to be surveyed and the survey results may be displayed from the terminal device 10 or the information processing device 15. The survey function N18 can display a planning screen and a progress confirmation screen.

[0070] In the first place, it is difficult for facility users to plan a survey that involves a workload they are unfamiliar with. When users plan a survey carelessly, they may not obtain accurate data, or the timing and duration of the survey may be inappropriate, placing a heavy burden on the staff participating in the survey. Survey Function N18 addresses these issues by accepting input about the facility size and survey objectives, and proposing an appropriate survey design and schedule based on the information gathered from users.

[0071] (5) Peripheral device control function N20 The peripheral device control function N20 controls, for example, peripheral devices (for example, bed devices, monitoring functions, etc.) connected to the system 1. For example, the peripheral device control function N20 can control the peripheral devices in advance according to the user's work items predicted from the state of the terminal device 10. The peripheral device control function N10 may be executed by the server device 20 or may be executed by the terminal device 10.

[0072] As described above, the system 1 of this embodiment can appropriately acquire the user's workload using the terminal device 10 through the workload acquisition function. Furthermore, the system 1 can appropriately implement one or more functions, such as report output, investigation, and peripheral device control, based on the acquired workload-related business data. This allows the system 1 to easily create and output reports required for application work or business improvement. Furthermore, by appropriately executing one or more functions, the system 1 can appropriately conduct investigations based on the acquired workload-related business data, thereby enabling the user's placement to be reviewed. Furthermore, the system 1 can appropriately control peripheral devices around the bed apparatus, for example, to perform more efficient business operations. Each function will be described in detail below.

[0073] Note that the following process will be described as an example of a method of realizing the process by the terminal device 10 executing an application or the server device 20 executing a program, but the process may be realized by other methods. As described above, the following process may be executed by the server device 20, for example, and may be executed by the terminal device 10 or the information processing device 15 using an interface (for example, a web interface) provided by the server device 20. Also, a similar function may be realized by an application executed by the terminal device 10 transmitting and receiving necessary information to and from the server device 20.

[0074] For example, Fig. 7 is a diagram illustrating an example of a home screen W10. The home screen W10 is a screen that is displayed, for example, when the system is started up. By using the home screen W10, a user can manage business data, output reports, and perform research functions.

[0075] For example, the home screen W10 allows the user to select a function to execute in area R10. For example, area R10 allows the user to select the type of report to output. Area R10 displays a "Summarize" tab for outputting a personal report or summary report, a "Compare" tab for outputting a comparison report, and a "View" tab for viewing previously output reports.

[0076] Additionally, area R10 displays tags such as "Plan" and "Progress" to realize the investigation function N18. For example, if the user selects "Plan," the system displays the planning screen, and if the user selects "View Progress," the system displays the "Progress Confirmation Screen."

[0077] Area R12 is an area where the user can select the period for which to search for business data. For example, by specifying a date or period in area R12, the user can have the business data for that date or period displayed in a list in area R16.

[0078] In addition, area R14 is used by the user to input conditions for narrowing down the business data to be displayed in a list. In area R14, the user may also input a second validity criterion, which will be described later. After the conditions are input in R14, selecting the search button B10 updates the list of business data displayed in area R16.

[0079] Area R16 displays a list of the currently narrowed down business data being searched. Area R16 displays a list of necessary information for the business data (for example, recording start date, recording set, shift information, etc.). One or more pieces of business data can be selected using check boxes. After selecting one or more pieces of business data using the check boxes, the user selects the Summary button B12, and a report is output.

[0080] [4. Main processing] 8 is a diagram illustrating the main processing executed by the terminal device 10. First, when the user selects to perform system configuration, the control unit 100 executes the system configuration processing (S102; Yes→S104).

[0081] The system setting process is a process for setting the entire system. In this embodiment, as an example, the system setting includes setting information about facilities and information about users.

[0082] The control unit 100 transmits facility information, which is information about the facility input in the system setting process, to the server device 20. The server device 20 stores the received facility information in the facility information storage area 2102. The facility information may include, for example, information such as the facility name, address, telephone number, business number, and email address, as well as information about the number of floors and rooms. Furthermore, the facility information may include information about residents in cooperation with the information providing server device 30. Furthermore, the facility information storage area 2102 may include information about users. For example, the facility information may include basic information such as the user's name, gender, age, and prescribed working hours, as well as the number of years of experience in nursing care work, the number of years of experience at the current workplace, the floor in charge, unit information, etc.

[0083] Next, when the user selects an operation to acquire business data, the control unit 100 executes business data acquisition processing (S106; Yes → S108). When the control unit 100 executes the business data acquisition processing, it acquires the user's business volume and business data using the terminal device 10. The control unit 100 transmits the acquired business data to the server device 20. The server device 20 receives the business data from the terminal device 10 with which it can communicate, and stores it in the business data storage area 2106.

[0084] Next, when the user selects an operation to create a report, the control unit 100 executes a report output process (S110; Yes → S112). Note that the report output process is preferably executed by the server device 20, but may also be executed by the terminal device 10 with reference to data stored in the server device 20.

[0085] Next, when the user selects the investigation operation, the control unit 100 executes the investigation process (S114; Yes → S116). Note that the investigation process is preferably executed by the server device 20, but may be executed by the terminal device 10 with reference to data stored in the server device 20.

[0086] Furthermore, when it is time to control a peripheral device, the control unit 100 executes a peripheral device control process (S118; Yes).

[0087] For convenience of explanation, the report output process, the investigation process, and the peripheral device control process are described as processes of the terminal device 10, but the processes are executed by the terminal device 10 and / or the server device 20. For example, the terminal device 10 or the information processing device 15 may instruct the server device 20 to execute the report output process, the investigation process, and the peripheral device control process using a browser application, and obtain the execution results.

[0088] [5. Work load acquisition function] The process for realizing the workload acquisition function N14 explained in FIG. 6 will now be described. [5.1 Parent process of business data acquisition process] 9 is a diagram illustrating the business data acquisition process. When executing the business data acquisition process, the control unit 100 inputs basic information about the user whose workload is to be acquired in order to store the business data corresponding to the workload to be acquired (S200).

[0089] Here, when the business data acquisition process is executed, the terminal device 10 acquires the business volume for the period from the start of acquisition of the business volume to the end of acquisition as one piece of business data. The terminal device 10 transmits the business data to the server device 20, and also transmits log information, which is a log of the business volume, to the server device 20 as appropriate.

[0090] An example of the business data stored in the business data storage area 2106 of the server device 20 will now be described with reference to FIG. The business data includes an ID for identifying the business data (e.g., "ID101"), the date or time when the business data was started (e.g., "2024 / 06 / 03"), the button set displayed on the terminal device 10 (e.g., "For care workers"), information about the shift when the business data was stored (e.g., "16:40-09:30"), the user's gender (e.g., "Male"), the user's age / generation (e.g., "61 years old and over"), the user's work history in the user's occupation (e.g., "6-10 years"), the user's work history at the current workplace (e.g., "6-10 years"), identification information for identifying the user (which may be any information such as name, nickname, phone number, etc., e.g., "Parataro"), the floor (e.g., "2F"), for example, a unit (e.g., "Himawari"), and a tag as optional information (e.g., "Ability Evaluation 2024").

[0091] The business data is stored each time a user performs an operation to acquire the amount of work. For example, the information included in the business data can be input using the display screen shown in FIG.

[0092] For example, by using the user information input screen of Figure 11(a), a user can select a button set in area R32, enter shift information in area R34, the user's gender in area R36, the user's age in area R38, the user's job history in area R40, and the user's current workplace work history in area R32.

[0093] Furthermore, by using the user information input screen of FIG. 11(b), the user can input identification information for identifying the user in area R44 and information about the floor in area R46.

[0094] 11(c) shows an example of a confirmation screen when business data is stored. In this way, when business data is created, an ID is assigned to each piece of business data. Thereafter, the terminal device 10 stores the acquired workload together with the ID, or transmits it to the server device 20.

[0095] Returning to FIG. 9, the control unit 100 reads out the buttons corresponding to the task items and displays a task screen (S202). The task screen is a screen on which task items are displayed as a list of buttons. When the user selects a button corresponding to a task item, the control unit 100 stores the task amount (in this embodiment, task time and number of steps) and ID of the selected task item as a log. Here, an ID is assigned to each task data.

[0096] Here, the task item groups and task item buttons are stored in a task item table 1102 of the terminal device 10. The task item table 1102 is a table generated by receiving a task item table 2104 of the server device 20. The task item table 1102 may store information customized by the terminal device 10 or the user. For example, the task item table 2104 stores items such as tasks (assistance and care-related tasks) and works that the user may perform. The task item table 1102 may also store task items customized by the user in the terminal device 10.

[0097] 12(a) shows an example of task items stored in the task item table 1102. The task item table 1102 stores task items for each group indicating, for example, the genre or type of the task item. The control unit 100 displays the task items as buttons (including icons such as characters and figures) on a work screen described below.

[0098] Here, the control unit 100 may group the task items and display them on the work screen. The control unit 100 may display the group names as tabs indicating the groups into which the task items are grouped.

[0099] Next, for example, when an arrangement pattern set corresponding to the user's work pattern (shift pattern) is stored in the arrangement pattern table 1104, the control unit 100 rearranges the buttons in the corresponding arrangement pattern (S204; Yes → S206).

[0100] The arrangement pattern table 1104 stores arrangement patterns of task item buttons and groups on the work screen. The arrangement pattern table 1104 may simply store the order of task items, or may store the order of groups, or may store both. The arrangement pattern table 1104 may also store arrangement patterns in association with the user's shift, for example. FIG. 12(b) is a diagram showing an example of the arrangement pattern table 1104. The arrangement pattern table 1104 stores group names of task items for each arrangement order under a pattern name (for example, "caregiving - day shift").

[0101] The user selects a layout pattern according to their work shift, which allows the user to prioritize the display of buttons for task items that correspond to the flow of work during their shift, or buttons for frequently used task items.

[0102] When a tab indicating a group is selected by the user, the control unit 100 may switch between displaying and hiding the task items included in the group (S208; Yes → S210). Also, for example, when there is a task related to the task item whose workload is currently being measured (hereinafter referred to as "related task"), the control unit 100 may display the task items of the related task (S212; Yes → S214).

[0103] The control unit 100 may determine the related tasks by referring to the related task table 1106 shown in FIG. 12(c). The related task table 1106 stores the related tasks in association with the task items. For example, when the task item for which the control unit 100 is currently measuring the workload is "excretion assistance," the related task items are "movement and guidance, care record keeping and clerical work." The control unit 100 can switch between displaying and hiding the related task items according to the user's settings.

[0104] When the control unit 100 is currently measuring (acquiring) the workload, it executes a measurement in progress display process (S216; Yes → S218). When the control unit 100 executes the measurement in progress display process, it displays, for example, on the work screen, the task item for which the workload is currently being measured and the measurement time being measured as the workload. Furthermore, the control unit 100 may display the measurement in progress display as a pop-up display, or may display the display in a different format from other displays.

[0105] Furthermore, when a button of a task item displayed on the work screen is selected, the control unit 100 executes a measurement process for the workload of the selected task item (S220; Yes → S222).The control unit 100 then repeats the process from S208 until this process is terminated.

[0106] [5.2 Measurement processing] 13 shows the process of acquiring and measuring the workload after a task item is selected. Note that while the workload generally refers to the time a user spends performing some task, in this embodiment it refers to the time from the time measurement for the task item begins (for example, the time the task item button is selected) to the time measurement for the task item ends. Furthermore, if there is a task item for which the workload is already being measured, the control unit 100 stops measuring the workload (S252; Yes → S254). In other words, the control unit 100 stops measuring the task item and stops storing log information.

[0107] Then, the control unit 100 starts measuring the workload of the task item selected in S220 of Fig. 9 (S256) In other words, the control unit 100 stores log information relating to the task item in association with the ID.

[0108] Here, the control unit 100 stores the log information in the log information storage area 1108. The control unit 100 transmits the stored log information to the server device 20 at a predetermined timing. The timing at which the control unit 100 transmits the log information may be, for example, when the measurement of the workload is completed, or the control unit 100 may transmit the log information to the server device 20 periodically. The control unit 100 may also transmit the log information in response to an inquiry or request from the server device 20.

[0109] An example of log information is shown in FIG. 14. For example, the log information in FIG. 14(a) is an example of log information stored by the terminal device 10. For example, the log information stores the date and time, an ID indicating business data, a business item, and related information. The log information in FIG. 14(a) stores the number of steps as an example of related information. The log information may store, as related information, other information besides the number of steps, such as the amount of activity. Note that the log information may be stored separately for each piece of business data.

[0110] 14(b) is an example of log information stored in the log information storage area 2108 that aggregates multiple pieces of log information acquired by the server device 20 from one or more terminal devices 10. The log information stored in the log information storage area 2108 is not only for one user or one facility, but also for log information received from communicable terminal devices 10.

[0111] The log information may store, for example, the start time and the end time, or may be stored as a different file for each task item. Fig. 14(c) shows an example of log information in which the control unit 100 stores the start time and the end time for each task item when storing the log information in the log information storage area 1108.

[0112] While the workload is being measured, the control unit 100 may execute a process for displaying a screen during measurement, and may switch the screen of the terminal device 10 to a display screen during measurement (S258).

[0113] 15 is a diagram illustrating the screen display process during measurement. When the control unit 100 is measuring the user's workload, it displays a display screen during measurement (S282). Here, the display screen during measurement is, for example, a display screen that is switched from a work screen and is displayed, and it is preferable that the button for displaying the task items is not displayed.

[0114] If the terminal device 10 does not detect a specific posture, the control unit 100 displays the measurement time on the display screen during measurement (S282; No). For example, the control unit 100 displays the current measurement time and the task item for which the workload is being measured.

[0115] Furthermore, in S286, if there is a related task, the control unit 100 may display a button for the related task item on the display screen during measurement. Since the control unit 100 does not display the button for the task item on the display screen during measurement, the user will not select the task item by mistake. Furthermore, by displaying the button for the task item for which the workload is being measured and the button for the related task item on the display screen during measurement, the user can quickly switch the task item for which the workload is being measured when switching tasks. The control unit 100 may allow the user to select whether or not to display the related task button.

[0116] Furthermore, when the control unit 100 detects that the terminal device 10 has assumed a specific posture (S284; Yes), it locks the terminal device so that it cannot be operated (S288). The control unit 100 may lock the terminal device by, for example, switching the measurement screen to a lock screen display. Here, the control unit 100 may detect that the terminal device 10 is in a specific posture by, for example, detecting that the terminal device 10 is upside down (upside down). The control unit 100 may also detect that the terminal device 10 is in a user's pocket as a specific posture. Note that locking the terminal device 10 means that operable buttons are hidden or cannot be selected to avoid erroneous operation using the touch panel. Alternatively, the terminal device 10 may be placed in a state in which no operation of the terminal device 10 (including, for example, operation of an operation button, etc.) is accepted.

[0117] Furthermore, in S284, when the control unit 100 detects that the terminal device 10 has been exposed to a specific illuminance after changing to a specific posture (for example, when the illuminance acquired by the light input unit 165 is less than a certain threshold), the control unit 100 may switch to displaying the lock screen. Here, the specific illuminance of the terminal device 10 may be detected as, for example, darkness when the terminal device 10 is covered or darkness when the terminal device 10 is in the user's pocket. Therefore, the control unit 100 may cancel the display of the lock screen when the illuminance becomes equal to or greater than the specific illuminance again (for example, when the illuminance acquired by the light input unit 165 is equal to or greater than a certain threshold).

[0118] Furthermore, the control unit 100 may apply a combination of a specific posture and a specific illuminance. For example, the control unit 100 may display the lock screen when it detects that the terminal device 10 has assumed a specific posture and the illuminance acquired by the light input unit 165 is less than a certain threshold.

[0119] Furthermore, the control unit 100 displays a screen on which no operation buttons are displayed as the lock screen. Therefore, since no operation buttons are displayed, even if the user unintentionally touches or bumps into the screen (touch panel), it will not result in an erroneous operation.

[0120] The control unit 100 may also set the brightness of the lock screen to the minimum. This reduces power consumption while the app is in use, making it less likely that the app will cause the battery to run out during work. The control unit 100 may also turn off the display screen instead of displaying the lock screen.

[0121] Then, when the control unit 100 detects that the specific posture has been released, it returns the display from the lock screen to the display screen during measurement (S290; Yes→S282).

[0122] Returning to the explanation of Fig. 13, the control unit 100 determines whether the measurement time has exceeded the first judgment time (S260). For example, the user may forget to stop the measurement of the workload even though the workload has been completed, or may accidentally select a task item even though the user is not currently performing the workload. Therefore, when the measurement time has exceeded the first judgment time, the control unit 100 executes an alert process and notifies the user.

[0123] Here, the first determination time may be a uniform time such as 15 minutes or 30 minutes. Alternatively, the first determination time may be set for each task item. For example, the first determination time may be set to a predetermined time (e.g., 5 minutes) beyond the standard workload (work time) for each task item.

[0124] Furthermore, the control unit 100 may perform the alert process by displaying a notification on a display screen or outputting a sound. The control unit 100 may also repeatedly apply the first determination time. For example, when the first determination time is set to 10 minutes, the control unit 100 may execute the alert process every 10 minutes.

[0125] Furthermore, when an alert process is performed, the control unit 100 may be able to cancel the measurement of the workload. For example, when the workload is measured by mistake due to an erroneous operation by the user, the control unit 100 does not need to store the workload. Therefore, the user may be able to cancel the measurement of the workload.

[0126] Then, when the user performs an operation to end the measurement of the workload, the control unit ends the measurement of the workload (S264; Yes→S266) and also ends the storage of the log.

[0127] Furthermore, even if no operation to end the measurement is performed, when a task item is selected, the control unit 100 starts measuring the workload of the newly selected task item (S268; Yes → S252). At this time, the control unit 100 ends the measurement of the workload of the task item for which the workload is currently being measured (S252; Yes → S254).

[0128] Furthermore, when an operation to display the work screen is performed, the control unit 100 may execute the process of FIG. 9 again to display the work screen (S270; Yes → S224; No → S208). Note that the control unit 100 may again display the work screen before executing S222 of FIG. 9, or may display the display menu in the initial state. Note that the control unit 100 may display the task item currently being measured on the work screen (S218).

[0129] [5.3 Operation screen] FIG. 16 is a diagram showing an example of a work screen. For example, the display screen of FIG. 16(a) displays a plurality of buttons grouped together. Here, area R102 displays the group "excretion, bathing, and cleanliness." Also, in area R102, tabs indicating groups (genres) are displayed in B102, and within area R102, buttons for each task item are displayed. For example, when a user selects button B104, measurement of the workload for the task item "excretion assistance" begins. Here, button B104 may be displayed in an identifiable manner when selected. For example, button B104 may be displayed in inverted or in a different color while selected.

[0130] Furthermore, when the user selects a tab, the display / non-display of the task items included in the group corresponding to the tab can be switched. For example, when tab B106 "Meals" included in area R104 is selected, the task item buttons are hidden, as shown in area R106 in Figure 16(b). Here, the user can display the task items again by selecting a tab or button B108.

[0131] In addition, the allocation can be changed as shown in Figures 16(a), (b), and (c). For example, Figure 14(a) is an allocation pattern corresponding to the "nursing care, day shift" shift pattern, Figure 16(b) is an allocation pattern corresponding to the "nursing care, night shift" shift pattern, and Figure 16(c) is an allocation pattern corresponding to the "nursing care, day shift" shift pattern.

[0132] The display screen in Figure 17(a) is a diagram showing an example of a screen during measurement. On the screen during measurement, for example, in area R152, the fact that measurement is in progress and the measurement time are displayed in red, for example. Also, the task item "oral care" currently being measured is displayed.

[0133] The display screen in Figure 17(a) also displays a message saying "Swipe to display button and switch tasks" as a way to cancel the display screen that is currently measuring workload. The user can display the task screen by swiping from bottom to top on the screen. The swipe direction can be set arbitrarily, and the illustration on the screen will change according to the direction.

[0134] The display screen in Fig. 17(b) is an example of a display screen with an alert displayed. For example, in the display screen in Fig. 17(b), the measured time for the task item "excretion assistance" exceeds the first judgment time of 20 minutes, so an alert message "The current task has been ongoing for more than 20 minutes" is displayed in area R154.

[0135] The display screen in Fig. 17(c) is the display screen when the terminal device 10 is held upside down. That is, the display screen in Fig. 17(c) is an example of the lock screen described in S288 of Fig. 15. The lock screen does not display any business items or operable buttons, so it is possible to prevent erroneous operations by the user.

[0136] 18(a) is a diagram showing an example of the display screen during measurement. On the display screen during measurement, task items related to the task item currently being measured are displayed in area R162. The user can switch the task item to be measured simply by selecting the button for the task item displayed in area R162.

[0137] The related tasks may be displayed on the work screen. Fig. 18(b) is a diagram showing an example of the work screen. The related tasks are displayed in area R164 on the work screen.

[0138] [6. Report output processing] [6.1 Processing flow] Fig. 19 is a diagram illustrating the report output process realized by the home function N12 and the report output function N16 in Fig. 6. The report output process is a process executed mainly by the server device 20. The terminal device 10 or the information processing device 15 communicates with the server device 20 and can display, print, or send a report created by the report output process. The report output function N16 creates a report by selecting necessary business data in the home function N12, for example, and executing report output, and displays the created report or outputs it to a file.

[0139] First, the control unit 100 receives a report to be output from the user (S302). In the report output process, the format of the report to be output is, for example, the following format.

[0140] (1) Display format For example, the control unit 200 outputs a personal report, a summary report, and a comparison report based on the selected content. A personal report is created when a single piece of business data is selected by the user, and is a report based on the selected business data.

[0141] The summary report is created by selecting multiple business data items by the user, summing up (adding up) the contents of the selected business data items, and outputting the cumulative totals and averages. The comparison report compares two reports. For example, it may compare personal reports, it may compare summary reports, or it may compare a personal report with a summary report.

[0142] The control unit 200 may also temporarily or permanently store the created report in the storage unit 210. For example, the user can read out the created report and display or print it. The control unit 200 can also create a new tally report or a comparison report by selecting a stored report.

[0143] (2) Output format For example, the control unit 200 may create a predetermined submission format, which can be printed or output as a PDF file.

[0144] Furthermore, the selection of a report to be output may be performed each time. For example, the control unit 200 selects a display format in S302. Then, after outputting the display format, the control unit 200 may select an output format again.

[0145] The control unit 200 performs a validity evaluation of the business data. Here, validity evaluation means evaluating whether or not the business data can be selected as valid business data for outputting a report.

[0146] Here, the effectiveness evaluation has two standards: first effectiveness and second effectiveness. The first effectiveness standard evaluates the effectiveness of business data based on the overall system settings regardless of the purpose. For example, the first effectiveness standard is a standard for evaluating whether the business data is inappropriate because it contains missing data, or whether the business data is inappropriate because it was acquired based on irregular circumstances. The first effectiveness standard may be set by the system or may be set in advance by the user.

[0147] The second validity is a standard for evaluating validity according to the purpose selected by the user. Therefore, based on the second validity standard, the same business data may be evaluated as appropriate or inappropriate depending on the purpose.

[0148] The control unit 200 determines whether there is a first validity evaluation (S304). Here, the control unit 200 excludes business data whose first validity evaluation does not satisfy the criteria from selection candidates (S306; No→S308).

[0149] When the control unit 200 determines not to perform the first validity evaluation, it displays all of the business data as selectable candidates (S304; No → S310). When the control unit 200 determines to perform the first validity evaluation, it displays candidates for the business data that meets the first validity criteria (S304; Yes → S306; Yes → S310).

[0150] Here, the first effectiveness evaluation will be described. FIG. 20 is an example illustrating the evaluation axis of the first effectiveness and the criteria for determining effectiveness. For example, the control unit 200 determines that the business data is valid if there are five or more types of "recorded business types" among the business data. Also, for example, if the date on which the business data was recorded is the date of an irregular event in the facility, the control unit 200 determines that the business data does not meet the first effectiveness criteria and excludes the business data from selection candidates.

[0151] The control unit 200 displays, for example, a list of business data selection candidates in the area R16 of Fig. 7. That is, if there is a first effectiveness evaluation, business data that does not satisfy the first effectiveness criterion will not be displayed in the list in the area R16.

[0152] Next, the control unit 200 determines whether there is an evaluation of the second validity (S312). Here, the control unit 200 can determine whether there is an evaluation of the second validity in the following manner.

[0153] (1) Select an evaluation set The control unit 200 prompts the user to select a purpose evaluation (S312; Yes → S314) and determines the evaluation axis (S316). Then, the control unit 200 determines whether the second effectiveness criterion is met based on the determined evaluation axis (S318).

[0154] Here, examples of the evaluation axis of the second effectiveness are shown in Figures 21 and 22. For example, by comparing the business data of the corresponding "criteria for determining effectiveness" with respect to the "evaluation axis" shown in Figure 21 and evaluating the effectiveness of the business data, it is possible to determine the business data that can be used to create a report.

[0155] In Figure 21, examples of evaluation axes include (1) job type (years), (2) workplace (years), (3) floor, team, and staff member, and (4) time period. Other dimensions may also be included. Here, each user's job type and workplace may be calculated from basic user information (e.g., date of employment). Furthermore, floor, team, and staff member information may be obtained from facility information, user information, and facility user information (including medical records). A specific floor, team name, or staff member name can be specified as a criterion for determining validity in (3). Furthermore, information about the time period in (4) may be added as a tag, for example. For example, in Figure 21, an environmental flag is used as an example of a tag related to the survey environment in (4). For example, users can add flags (tags) related to the survey environment, such as "Effectiveness Measurement 2024" and "Capacity Evaluation 2024." This allows users to select business data according to the survey environment. Furthermore, information added as a tag can be specified as a criterion for determining the validity of (4). Note that although (4) is the time period, other evaluation axis names such as the scale or project name may be used as long as they are related to tags. Note that the environmental flag indicating the investigation environment may be added automatically when the control unit 200 stores the business data, or may be added arbitrarily by the user.

[0156] Here, as a method for evaluating the second effectiveness and judging the business data, the control unit 200 stores flags of the evaluation axis related to the purpose of outputting the report and the purpose of the business survey, as shown in Fig. 22. For example, appropriate business data can be selected by judging the business data according to the criteria for judging the business data as effective in Fig. 21 using the flags of the evaluation axis according to the purpose.

[0157] Furthermore, by removing outlier business data for the evaluation of the second effectiveness, only business data having similar parameters are selected as candidates. The control unit 200 may determine which parameters to emphasize for the evaluation of the second effectiveness according to the purpose set by the administrative user.

[0158] 22 shows flags that use related evaluation axes. For example, (1) in FIG. 22 corresponds to (1) in FIG.

[0159] (2) Directly select the second efficacy criterion For example, one or more second effectiveness criteria can be selected in area R14 of FIG. 7. That is, criteria are selected in area R14 as target evaluation (S314). For example, area R14 of FIG. 7 allows conditions to be input for each item stored in the business data. The control unit 200 sets the input conditions as second effectiveness criteria and displays business data that matches the criteria, i.e., business data that includes the content input in area R14, in area R16. That is, the control unit 200 determines the evaluation axis of the conditions input in area R14 (S316) and displays business data that meets the second effectiveness criteria in area R16 (S318; Yes → S320 → S324).

[0160] For example, when "6th to 10th year" is entered as "years of experience at current workplace" in area R14, the control unit 200 displays only the business data that matches the condition as candidates. Note that the conditions to be entered can be a combination of AND conditions, OR conditions, and NOT conditions.

[0161] The user selects one or more business data from the business data displayed as candidates, and the process is repeated from S310 while the user is selecting business data.

[0162] When the selection of the business data is completed, the control unit 200 may read the output items from the format data, that is, the control unit 200 reads the output items of the selected report from the format data as needed.

[0163] Here, the control unit 200 refers to the report format stored in the report format storage area 2110 and extracts the output items and the task items corresponding to the output items.

[0164] 23 is an example of a report format stored in the report format storage area 2110. For example, the report format is stored such that output items and corresponding business items are associated with each other for each type of format. The control unit 200 outputs the business items of the business data of the business items as output items (S330).

[0165] For example, the report conversion unit 2002 adds up the business data (work volume) included in the business items according to the report format table and outputs it as output data for a new output item. The report conversion unit 2002 may also convert the data into a data format required for the selected report and output it. If no conversion is particularly required, the control unit 200 totals the work volume of the business items included in the business data and outputs it as a report. For example, the control unit 200 may not need to execute S328 and S330 depending on the type of report.

[0166] Then, the control unit 200 outputs the report (S332). For example, the terminal device 10 or the information processing device 15 may access the server device 20 via the web, and the report may be displayed on an interface screen that is displayed upon web access. The control unit 200 may also display a download button on the interface for web access. When the user selects the download button, the control unit 200 transmits the report to the terminal device 10 or the information processing device 15. The report may be in a predetermined data format, such as a PDF format, a CSV format, a spreadsheet format, or the like, as long as it is represented in a specified data format.

[0167] [6.2 Example of operation] Next, some operational examples of the report output process will be described.

[0168] [6.2.1 Displaying business data candidates] An example of the operation of the control unit 200 to display candidate business data will be described. For example, a case where a flag is used as the first validity criterion for the business data illustrated in Fig. 10, and a case where the purpose "Proficiency evaluation of a certain employee" in Fig. 22 is selected as the second validity criterion will be described.

[0169] 24, when the control unit 200 determines that the business data satisfies the first validity criteria, it removes the business data with ID099 from the selection candidates because the "first validity flag" is set to "NG."

[0170] Furthermore, when the control unit 200 determines that the business data meets the second validity criterion, it sets the business data with ID0021 and ID101 as candidates for selection (it removes other business data from the selection candidates). This is because the purpose of the second validity criterion is "proficiency evaluation of a certain staff member," and referring to Figure 22, the control unit 200 sets the business data with the staff member name "Parataro" and the environment information tags "ability evaluation 2023" and "ability evaluation 2024" as candidates for selection.

[0171] 6.2.2 First Output Report The following describes the first report output by the control unit 200. The first report can be confirmed by connecting to the server device 20 from, for example, the terminal device 10 or the information processing device 15, and displaying it on, for example, a web browser.

[0172] Fig. 25 is an example of a personal report that the control unit 200 outputs based on a single piece of selected business data when that piece of business data is selected. Fig. 26 is an example of an aggregate report that the control unit 200 aggregates the selected business data and outputs the aggregated results when multiple pieces of business data are selected. Fig. 27 is an example of a comparison report that compares the selected reports when multiple reports are selected from personal reports and aggregate reports.

[0173] For example, taking the personal report in Figure 25 as an example, the report has an area R202 that displays basic information, an area R204 that displays the total time of the business data, the time by category, and the number of steps, an area R206 that displays the time and number of steps by business item, and an area R208 that displays the business recorded in the business data in chronological order.

[0174] An enlarged view of region R204 is shown in FIG. 30, an enlarged view of region R206 in FIG. 31, and an enlarged view of region R208 in FIG. 32. The enlarged chronological view in FIG. 32 can display the tasks of one or more users in chronological order. For example, when there is one piece of business data, the control unit 200 displays a bar graph for each task item based on the workload included in the business data. When multiple pieces of business data are selected, the control unit 200 can overlay each piece of business data on the chronological graph by, for example, changing the color or line style.

[0175] When multiple business data are overlaid on one time series graph, the control unit 200 may, for example, display the data using the shift status (e.g., early shift, day shift, etc.) as a legend, or may display the data by user (e.g., worker 1, worker 2, etc.).

[0176] In this way, by displaying multiple pieces of business data on a single time-series graph, it is possible to easily understand the movements of users. For example, FIG. 31 shows an example of an enlarged portion of a time-series graph. When a user refers to the time-series graph, it is possible to easily understand, for example, whether tasks overlap between users or whether the tasks are diverging.

[0177] The control unit 200 may also display the number of steps along with the workload on a time-series graph. By selecting a user, the workload of the user and the number of steps of the user may be displayed in an identifiable manner.

[0178] The control unit 200 may also propose an ideal shift pattern by performing machine learning on the ideal shift pattern from a graph of time-series data. For example, the control unit 200 can generate a trained model by providing image data of the time-series data and ideal time-series data as training data. The control unit 200 may perform training based on the amount of work (business data) as the time-series data, or may perform training based on image data of a graph of the time-series data.

[0179] As a result, for example, the control unit 200 may use a proposed machine learning model to automatically generate a manual for user behavior. For example, the control unit 200 can realize functions such as automatically creating a user's team shift and automatically sharing handover details. The control unit 200 may also perform job performance evaluations of employees. For example, the control unit 200 can realize management evaluations such as the cost-effectiveness of resources, visualization of irregular work, visualization of improvement effects by selecting and discarding work, and visualization of predictions.

[0180] The control unit 200 may also determine the workload from the frequency at which the terminal device 10 measures the workload and recommend transferring the workload to another shift or overtime. The control unit 200 may also estimate the future workload on the floor in consideration of changes in physical abilities (ADL) recognized by the terminal device 10 and the ability of a certain staff member to respond.

[0181] [6.2.3 Second Report] Next, an example of operation when the control unit 200 outputs a second report will be described as an example of report output. Fig. 32 is a diagram showing an example of the second report output by the control unit 200, and Fig. 33 is a diagram showing a partially enlarged view. This report is output in order to comply with the format used for the "Productivity Improvement Promotion System Surcharge" of the Ministry of Health, Labor and Welfare shown in Fig. 34. For example, a button for outputting the second report may be provided on the home screen, and when selected by the user, the control unit 200 may output the second report.

[0182] As shown in FIG. 34, the application form for the Ministry of Health, Labor and Welfare requires that the percentage of each of "direct care," "indirect work," "slack time," and "breaks, standby, and other" be entered. Therefore, in the report of FIG. 32, the work items measured by this system are tallied and displayed in the output items. For example, as shown in FIG. 23, the work items corresponding to "direct care" are tallied and output as output items. In addition, the control unit 200 displays a report in which it is possible to see, for example, in 10-minute intervals, how many minutes each work was performed.

[0183] The following describes the process of outputting the second report by the control unit 200. Fig. 35(a) is an example of log information stored in the log information storage area 2108 in the server device 20.

[0184] First, the control unit 200 converts the task items into output items according to the report format. Here, the control unit 200 refers to the report format described in FIG. 23, for example. For example, the control unit 200 converts the task item "functional training" into the output item "functional training, rehabilitation, medical treatment." FIG. 35(b) shows the task items of the log information converted into output items.

[0185] Next, the control unit 200 inserts breaks in the log information in accordance with the resolution of the report to be output (FIG. 35(c)). For example, since the format of FIG. 32 is a report with a resolution of every 10 minutes, the control unit 200 inserts breaks in the log information every 10 minutes. In addition, the control unit 200 excludes or deletes information that is not included in the report. For example, since the format of FIG. 32 does not include the number of steps, the control unit 200 excludes information about the number of steps from the calculation.

[0186] Next, the control unit 200 calculates the elapsed time until the next task item as the execution time. Then, the control unit 200 adds the execution time (FIG. 36). Then, the control unit 200 allocates frames according to the resolution of the second report. For example, as shown in FIG. 37, since the second report is a report broken down every 10 minutes, the control unit 200 allocates frames of 10-minute time frames.

[0187] If the assigned time slots are for the same task, the control unit 200 adds up the task times and outputs the total to the frame (R252) of the second report format. In this way, the control unit 200 can output the second format from the log information.

[0188] The method by which the control unit 200 outputs the second format is one example, and other methods may be used. For example, in the above-described method, the control unit 200 calculates the time taking into consideration the breakdown of the second report (for example, every 10 minutes), but it may be expanded to data in one-minute increments and aggregate the time at 10-minute intervals from the one-minute data.

[0189] [7. Investigation Function] Fig. 38 is an operational flow illustrating the survey process that realizes the survey function N18 in Fig. 6. First, when the user selects creation of a survey plan (S402; Yes), the control unit 200 executes a plan information input process (S404). Here, when the control unit 200 executes the plan information input process, it displays, for example, a plan screen as shown in Fig. 39. The plan screen may be displayed by accessing the server device 20 from the terminal device 10 or the information processing device 15 via a web interface, or may be displayed by an application in the terminal device 10 or the information processing device 15.

[0190] The project screen allows project information to be input. The project information may be input by a user or may be input automatically by the control unit 200. For example, the control unit 200 refers to the project information storage area 2114, reads out necessary information, and inputs it.

[0191] The input screen for inputting project information allows the input of several pieces of information. For example, in this embodiment, the following information can be input:

[0192] (1)Basic information The basic information for the planning information includes the survey period, survey purpose, minimum survey period, maximum survey period, and survey environment. The survey purpose can be selected from "current situation survey" which evaluates based on a single survey environment, and "comparative survey" which evaluates based on multiple survey environments.

[0193] (2) Survey scale The survey scale may include, for example, information about the target of the survey, such as the shifts of users who are the target of the survey, the number of staff per shift, and the number of floors.

[0194] (3) Advanced settings The user can input detailed settings in areas R410 and R412. Here, area R410 allows the user to input the business items that the user primarily wants to investigate. One or more business items can be input. Also, for business items, the user can choose whether to focus on uniformity or not.

[0195] In area R412, you can enter rules for using business data (work volume) in the survey. You can enter one or more rules. In area R412, you can select, for example, the first or second effectiveness criteria described in the report output.

[0196] As described above, the user may input all of the information into the input fields on the project screen, or the information may be input by the control unit 200. Furthermore, the user may change the information previously input by the control unit 200 each time.

[0197] For example, the plan information in the plan information storage area 2114 stores information in which the minimum number of days for investigation, a specified time period, and a minimum scale are associated with each purpose. Specifically, the plan information storage area 2114 stores, for the investigation purpose "current situation investigation," the minimum number of days for investigation "5 days," the specified time period "9:00-17:00," the minimum scale "number of floors: 1 floor," and the number of staff per shift "2 people." When the investigation purpose is selected by the user, the control unit 200 displays (inputs) the above contents in the respective input fields.

[0198] Furthermore, the information stored in the project information storage area 2114 may be updated each time. For example, the information may be updated each time based on information changed by the user.

[0199] The project information storage area 2114 may also store the project information as a trained model. For example, the control unit 200 trains parameters from past surveys, such as facility attributes, purpose, desired scale, desired time period, dates when surveys cannot be conducted (e.g., dates when an event is scheduled), time period when the survey will be conducted, scale of the survey (number of terminal devices 10, IDs of the terminal devices 10, user identification information (e.g., email addresses)), and work time for each task item (individual, group). The control unit 200 then generates a trained model trained using correctly conducted survey results as training data. Next, the control unit 200 reads out parameters from the trained model that will result in the most appropriate survey results when some of the above-mentioned parameters are given, and displays (inputs) them in the input fields of the project screen. In this case, the control unit 200 can also input the task items to be mainly surveyed in area R410 and the effectiveness criteria in area R412. That is, when predetermined items are input into the project screen, the control unit 200 displays a proposal for the survey (each input content). The details of the investigation are determined when the user confirms the proposed content. Note that the content proposed by the control unit 200 can be modified by the user.

[0200] Figure 40 is an example of an input screen when the research purpose is "comparative research." In area R422, the research environment to be compared can be selected as the research environment. In addition, there is an input field for inputting detailed research settings in area R424. Unlike Figure 39, it is possible to select whether to pay attention to significant differences between the two research environments for the business items or not.

[0201] Then, based on the information entered on the planning screen, the control unit 200 creates an investigation execution table (S406). The investigation execution table is a table that mainly includes the information entered on the planning screen. The control unit 200 stores the investigation execution table in the memory unit 210 as an investigation execution table 2116.

[0202] Then, the control unit 200 executes the start of the investigation (S408). The investigation may be started when the investigation start date arrives, or may be started by an operation from the user. When the investigation starts, the control unit 200 may, for example, notify the terminal device 10 that the investigation will start. The user of the terminal device 10 logs in to the system to start the investigation.

[0203] Next, the control unit 200 determines whether or not to perform progress check after the investigation has started (S410). For example, progress check may be performed when the user selects progress check processing or whenever the user logs in to the investigation screen.

[0204] When checking the progress (S410; Yes), the control unit 100 calculates the number of remaining days as the number of days required for the survey. When a trained model is available, the control unit 200 acquires the number of remaining days by inputting the information input as the business data, workload, and planning information into the trained model (S412; Yes → S414).

[0205] When there is no trained model, the control unit 200 executes a remaining days calculation process to calculate the remaining days (S412; No→S416).

[0206] 41 is a diagram showing an example of the remaining days calculation process. The control unit 200 acquires parameters, such as the minimum number of investigation days as D day, today as the Nth day of the investigation, the number of correction days as K day, and the maximum number of investigation days as G (S452).

[0207] The control unit 200 reads out one task item specified in the area R410 in Fig. 39 (S454). The control unit 200 determines whether this task item has been selected as a task item for which uniformity is to be emphasized (S456). If this task item has been selected as a task item for which uniformity is to be emphasized, K is set to 0 and the process proceeds to step S468.

[0208] If the task item is one for which uniformity is important (S456; Yes), the control unit 200 plots the average value for the data amount of D-N+K days × number of staff / day (S458). The control unit 200 also calculates the standard deviation using the number of data amounts of D+K days × number of staff / day (S460).

[0209] To explain an example, let us consider a case where the minimum number of investigation days D is 5 days, the maximum number of investigation days is 14 days, today is the second day, and the number of correction days K is 0. In this case, in S458, the control unit 200 calculates an average value based on two days' worth of actual business data. Then, for the number of days (three days' worth) that is less than the minimum number of investigation days of five days, the control unit 200 outputs the average value as provisional data. In addition, in S460, the control unit 200 calculates a standard deviation based on two days' worth of actual data and three days' worth of provisional data filled with the average value.

[0210] If the standard deviation is not ±15% of the average value of the task item (S462; No), the control unit 200 adds 1 to K and repeats the process from S458 (S464→S458).

[0211] If the standard deviation is within ±15% of the average value of the task item, the control unit 200 transitions the process to S468 (S462; Yes).

[0212] If there are other task items specified in the area R410 of Fig. 39, the control unit 200 proceeds to the process of S454 (S468; Yes -> S454). That is, the control unit 200 repeatedly executes S454 to S468 to calculate the correction number of days K for each task item.

[0213] After all the tasks have been processed, the control unit 200 determines the maximum correction number of days K among the calculated correction numbers of days K corresponding to each task item (S470). As a result, the control unit 200 calculates the remaining number of days as D-N+K days (S472).

[0214] The control unit 200 also determines whether the number of days for D+K is G or less (S474). If the number of days for D+K is G or less, the control unit 200 displays the number of remaining days on the survey plan screen (S474; Yes → S476). On the other hand, if the number of days for D+K exceeds G, the control unit 200 displays "G days of testing will be carried out, and no prospect of uniformity will be reached," and ends the process (S474; No → S478).

[0215] 42 is a diagram illustrating the process of the control unit 200 calculating the remaining number of days when the investigation purpose is a comparative investigation. The same processes as those in FIG. 41 are denoted by the same reference numerals and will not be described again.

[0216] Unlike Fig. 41, in Fig. 42, the control unit 200 determines whether there is a task item for which significant differences are being monitored (S482). Furthermore, the control unit 200 checks for significant differences in the data on the two workloads to be compared and investigated (S484). Here, the control unit 200 may use a t-test or the like as a method for checking for significant differences.

[0217] Then, in S468, in the case of a t-test, the control unit 200 adds 1 to K and repeats the process until it is determined that there is a significant difference with p<0.05 (S486; No→S464).

[0218] Note that the remaining days calculation process has been explained assuming that the business data is valid, but if there is a day for which there is no valid business data, the control unit 200 may suggest changing (e.g., extending) the survey schedule by displaying a message. In this way, the control unit 200 can determine the number of days required for the investigation.

[0219] 38, the control unit 200 executes a progress determination process (S420). After executing the progress determination process, the control unit 200 executes a progress output process and displays a progress confirmation screen (S422).

[0220] Here, the control unit 200 may perform the following in the progress determination process: The progress determination process is a process performed by the control unit 200 by comparing the investigation execution table with the business data that has actually been acquired.

[0221] For example, if multiple surveys are being conducted (for example, before and after a certain operational change), the changes in the relevant business items may be calculated, and a determination may be made as to whether or not there has been an effect, and the results may be displayed on the progress confirmation screen.

[0222] Furthermore, if the effect is greater than or equal to a threshold, the control unit 200 may display a message indicating that the effect is being achieved and may suggest ending the investigation even before the end of the period. Furthermore, the control unit 200 may capture changes over time in each floor or unit and analyze the causes of irregularities.

[0223] Furthermore, the control unit 200 may determine whether the staff is able to control irregular situations such as changes in the physical condition of a resident or hospitalization, and display a message accordingly.

[0224] The control unit 200 may also draw attention to differences in floor conditions from day to day (there are many parameters, such as the number of staff, differences in staff, the physical condition of users, etc.). The control unit 200 may also send a message to the terminal device 10 to complement the forgotten data input.

[0225] The control unit 200 also displays a progress confirmation screen in S422. Figure 43 shows an example of a progress confirmation screen that is output when the progress output process is executed. Figure 43(a) is a progress confirmation screen for a survey plan related to a current situation survey, and Figure 43(b) is a progress confirmation screen for a survey plan related to a comparative survey. The progress confirmation screen for a survey plan related to a current situation survey in Figure 43(a) will be described below as an example.

[0226] Area R452 displays the purpose of the survey. Areas R454 and R456 display the implementation status of the survey plan, and progress information is displayed. Area R456 displays the estimated number of remaining days calculated by the remaining days calculation process described in Figure 41. The estimated number of remaining days is one of the number of days required for the survey. As described in Figure 41, if implementation is difficult, an error message may be displayed, or a different display such as "-" may be displayed.

[0227] Moreover, area R454 shows the implementation status as a percentage. For example, the control unit 200 may calculate and display the implementation status of the survey plan from the workload, etc. stored in the log information and the workload, etc. required for the survey plan.

[0228] Area R458 displays the implementation status. For example, control unit 200 may display the status when the remaining number of days is calculated. Control unit 200 may also display part of the personal report described in the report output process.

[0229] A message according to the current implementation status is displayed in area R460. The control unit 200 may acquire the message by inputting multiple parameters, such as the amount of work currently being performed and the work items to be investigated, into the trained model.

[0230] Furthermore, the control unit 200 may acquire and display a message from a message table such as that shown in Fig. 44. When the determination criteria are met, the control unit 200 displays the corresponding message in the area R460.

[0231] Furthermore, the control unit 200 may display a message in area R460, and by selecting this message, the evaluation criteria may be further changed. For example, message 460 may display a message such as, "During the investigation period, a sudden change in the user's status occurred, and the business situation is different from other business days." When the user selects this message, the business data for the selected day is excluded from the investigation schedule.

[0232] In this way, the survey function can calculate progress status for each specified period and display it on the progress confirmation screen. The control unit 200 analyzes business data, etc., and determines whether the business data for each day is valid business data. If there is a day without valid business data, the control unit 200 proposes changing (extending) the survey schedule. Furthermore, when multiple surveys are being conducted (for example, before and after a certain operational change), the control unit 200 calculates changes in the corresponding business items, determines whether there has been any effect, and displays the results on the progress confirmation screen. In this way, the progress confirmation screen can include progress information.

[0233] If the effect is greater than or equal to a threshold, the control unit 200 may display a message indicating that the effect is being achieved and may suggest ending the survey even before the end of the period.

[0234] It is also preferable that the control unit 200 evaluates the progress check on a daily basis. The control unit 200 acquires the business data for one day and determines whether it is the target business data. Then, for the target business data among all the business data, it calculates the measurement implementation status and the remaining estimate. Furthermore, if there is non-target business data among all the business data that meets the conditions for notification, it may notify and display it.

[0235] In this way, in order to report workload to the government or measure the effectiveness of organizational improvement activities, it is desirable to conduct a survey not just once but periodically under conditions similar to those of the previous time. However, measuring business data is hardly a routine task for an organization, and the very act of planning to periodically survey workloads can become a burden on the work.

[0236] Therefore, taking into account the results of the current survey (actual duration, number of participants, and when the improvement effects will appear), we propose a schedule for the next survey aimed at measuring its effectiveness.The trained model can also be used to propose the next survey.

[0237] If the survey starts on schedule, the progress management described above is carried out. If the survey starts behind schedule, it is rescheduled, but if there is any interference with an irregular event, a schedule spanning that day is set.

[0238] The survey function also allows you to manage the progress of your survey. Even if you have finished compiling business data, if you are unable to understand the trends or did not get the results you wanted, it can be difficult for the planner to decide whether to conduct a re-survey or, if so, how much research is sufficient.

[0239] Therefore, by identifying trends from each user's business data, the planner issues a notice of the end of the survey if the tabulation results are deemed appropriate. Furthermore, the control unit 200 may indicate a date by which the survey is likely to be completed based on the progress of business data submission. For example, the control unit 200 may initially set the period to five days, but may adjust the date depending on the quality of the collected business data. While the number of days is used as the adjustment parameter in this embodiment, the number of submitted data items may also be used. For example, the control unit 200 may display a message such as, "** more data items are required to complete the tabulation."

[0240] [8. System Application] In the above-described embodiment, for example, in S220 of FIG. 9, the user selects a task item to start measurement. The user can also stop measurement. However, it is troublesome for the user to perform this operation each time they need to perform a survey during their daily work. Furthermore, surveys are conducted several times a year, and it is difficult to track changes in daily work with only a few surveys.

[0241] Therefore, task items may be automatically estimated and measured based on the user's location, number of steps, care records at that time, and nursing records.

[0242] For example, as shown in Fig. 45, a communication device is built into a bed apparatus 50. The bed apparatus 50 is also capable of communicating with an access point 60 in a room and acquiring information. The access point 60 has information about the room and location in which the bed apparatus 50 is installed. Therefore, by acquiring information from the access point 60, the bed apparatus 50 can acquire information about the room in which the bed apparatus 50 is installed.

[0243] As a result, for example, the terminal device 10 can identify the location of the bed device 50 by connecting to the communication device of the bed device 50. As a result, the system 1 can identify in which room (around the bed device 50) the user is located.

[0244] Furthermore, in the case of a device that does not have a built-in communication device, such as the toilet 55, a two-dimensional code (for example, a QR code (registered trademark)) indicating the location may be affixed. The terminal device 10 can acquire the location by reading the two-dimensional code with the imaging unit 167. The two-dimensional code may be affixed to places other than the toilet 55, such as a bathroom, a rehabilitation room, or a dining room.

[0245] This allows the following configuration to be achieved. First, the application of the terminal device 10 allows the user to select a task item by pressing a button as usual, and store the task data. At this time, the start time, end time, task data (work volume), number of steps, etc. of the task item can be obtained.

[0246] Furthermore, by switching to automatic mode, task items are automatically estimated and task data is stored without the user having to select a task item each time. For example, while the terminal device 10 is communicating with the bed apparatus 50, the control unit 100 estimates the user's location as "around the bed." As a result, the control unit 100 estimates the task item as one of position change, lifting, diaper change, meal, and oral care. The control unit 100 then estimates the time when communication between the terminal device 10 and the bed apparatus 50 begins as the task start time and the time when communication is terminated as the task end time. The control unit 100 may further estimate the specific content of the task item based on the user's step count or the type of past task item.

[0247] For example, if communication with the bed apparatus 50 is cut off, communication with any bed apparatus 50 is not being performed, and the number of steps of the user is being counted, the control unit 100 estimates the task item to be "movement and guidance."

[0248] In addition, the control unit 100 may estimate that the task item is bathing, toilet, or dining room based on the length of time it takes for a two-dimensional code to be attached to a room and read twice by the imaging unit 167 (e.g., a camera device, etc.) provided in the terminal device 10.

[0249] Furthermore, instead of reading a two-dimensional code, the control unit 100 may estimate the location by using, for example, communication with an NFC tag or short-range communication such as Bluetooth (registered trademark).

[0250] Alternatively, the control unit 100 may estimate the task item as taking medication while the user is checking medication using a medication app (estimating the start time as the time when the medication app is launched and the end time as the time when the medication app is closed). In this case, when the user is checking medication for several people, the control unit 100 may estimate the time per person by dividing by the number of people.

[0251] Furthermore, when the communication device of the bed apparatus 50 communicates with a measurement device capable of acquiring further biological information (for example, a measurement device capable of acquiring heart rate, respiratory rate, blood pressure, and body temperature), and the biological information value is registered by the terminal apparatus 10, the task item may be estimated as a vital sign check. Furthermore, even if the terminal apparatus 10 is not communicating with the measurement device, the task item may be estimated as a vital sign check in the same manner.

[0252] The task items estimated by the control unit 100 may be automatically registered, or the estimated results may be presented to the user once. For example, when the user is in a situation unrelated to the site, such as a shift of information or a meeting, the control unit 100 may display the estimated task items, allowing the user to check them each time and select the correct one from the estimated task items.

[0253] The control unit 100 may also estimate the task items from information from an acceleration sensor or the like of the terminal device 10 and location information of the access point 60 (or a beacon installed in a room or a specific location).The control unit 100 may also acquire the task items by comparing them with a work schedule system of a user registered in advance.

[0254] [9. Peripheral Device Control Processing] The terminal device 10 may control a peripheral device with which it can communicate. Here, the peripheral device is, for example, the bed device 50, a bed exit / presence sensor provided in the bed device 50, a monitoring sensor that determines the behavior of the resident, etc. For example, the bed exit / presence sensor and the monitoring sensor (hereinafter referred to as the monitoring sensor, etc.) are sensors that report when the care recipient tries to leave the bed device 50. The terminal device 10 controls the monitoring sensor, etc.

[0255] (1) Automatically controls the ON / OFF of the monitoring sensor when assisting with transfers When a user attempts to assist a care recipient in a transfer situation where a monitoring sensor is installed, the sensor detects the care recipient's behavior and issues a call. However, this call can often be a false alarm, causing other staff to rush to the scene.

[0256] Therefore, the control unit 100 automatically turns off the monitoring sensor while the user is in the room, thereby eliminating false alarms from the monitoring sensor during care work.

[0257] In this way, before and after transfer assistance, if the care recipient leaves the bed device 50, the monitoring sensor remains OFF, and on the other hand, if the care recipient enters the bed device 50, the monitoring sensor is turned ON again.

[0258] (2) Automatically controls the ON / OFF of the monitoring sensor while making the bed When changing bed sheets, the monitoring sensor mistakenly recognizes the movement of a care recipient and issues a call. However, this call turns out to be a false alarm, and there have been many cases where other staff rush to the scene due to this false alarm.

[0259] Therefore, the control unit 100 automatically turns off the monitoring sensor while the user is in the room, thereby eliminating false alarms from the monitoring sensor during care work.

[0260] [10. Modifications] The present disclosure is not limited to the above-described embodiments, and various modifications are possible. In other words, embodiments obtained by combining technical means that are appropriately modified within the scope of the present disclosure are also included in the technical scope.

[0261] In addition, the programs that run on each device in each embodiment are programs that control the CPU, etc. (programs that make a computer function) so as to realize the functions of the above-described embodiments. Information handled by these devices is temporarily stored in a temporary storage device (e.g., RAM) during processing, and then stored in various ROMs and HDDs, and is read, modified, and written by the CPU as needed.

[0262] Here, the recording medium for storing the program may be any of semiconductor media (e.g., ROM, non-volatile memory card, etc.), optical recording media / magneto-optical recording media (e.g., DVD (Digital Versatile Disc), CD (Compact Disc), BD (Blu-ray (registered trademark) Disc), etc.), magnetic recording media (e.g., magnetic tape, flexible disk, etc.), etc.

[0263] Furthermore, when distributing the program in the market, the program can be stored in a portable recording medium and distributed, or transferred to a server computer connected via a network such as the Internet. In this case, the storage device of the server device is also included in the present disclosure.

[0264] Furthermore, the above-mentioned data may not be stored within the device, but may be stored in an external device and called up as needed. For example, the data may be stored in a NAS (Network Attached Storage) or on the cloud.

[0265] The scope of the present disclosure is not limited to the configurations explicitly described in the specification, but also includes combinations of the technologies disclosed in the specification. The configurations of the present disclosure for which a patent is sought are set forth in the appended claims, but it is not intended to exclude them from the technical scope on the grounds that they are not set forth in the claims.

[0266] Furthermore, in the above-mentioned specification, the statements "in the case of" and "when" are given as examples and are not intended to limit the configuration to the described contents. The disclosure also includes configurations that are not in these cases or situations, even if they would be obvious to a person skilled in the art, and the applicant intends to obtain rights to them.

[0267] Furthermore, the processes and data flows described in the specification are not limited to the order in which they are described. For example, the patent also discloses configurations in which some processes are deleted or the order is changed, and the patent holder intends to obtain the rights to such configurations.

[0268] Furthermore, although the functions described in the embodiments are executed by each device, they may be realized by one device or may further utilize an external server.

[0269] Furthermore, each functional block or feature of the device used in the above-described embodiments may be implemented or performed by an electrical circuit, for example, an integrated circuit or multiple integrated circuits. The electrical circuit designed to perform the functions described herein may include a general-purpose processor, a digital signal processor (DSP), an application-specific integrated circuit (ASIC), a field-programmable gate array (FPGA), or other programmable logic device, discrete gate or transistor logic, discrete hardware components, or a combination thereof. The general-purpose processor may be a microprocessor, or a conventional processor, controller, microcontroller, or state machine. The electrical circuit may be composed of digital circuits or analog circuits. Furthermore, as advances in semiconductor technology emerge, one or more aspects of the present disclosure may utilize new integrated circuits based on that technology. [Explanation of symbols]

[0270] 1 System 10 Terminal Equipment 100 control section 110 Storage section 110A Storage 110B ROM 110C RAM 120 Display section 130 Operation section 140 Motion detection unit 150 Notification Department 160 Sound input / output section 165 Optical input section 167 Imaging unit 170 Communications Department 15 Information processing equipment 20 Server device 200 control section 210 Storage section 210A Storage 210B ROM 210C RAM 270 Communications Department

Claims

1. an acquisition unit that acquires, from the terminal device, the amount of work of one or more work items of the user within a predetermined time period as work data; a first output unit that outputs a report for each business item based on the acquired business data; a second output unit that determines the number of days required for an investigation when an investigation is conducted on the task item, and outputs a display screen including progress information based on the determined number of days; A system with.

2. The acquisition unit, in the terminal device, Display buttons that allow you to select business items, When the button is selected, measurement of the workload of the task item of the selected button is started; The button will be hidden and the screen will switch to the measurement screen that displays the measurement time. The system of claim 1 .

3. The acquisition unit, in the terminal device, On the measurement screen, buttons corresponding to the task items related to the selected task item are displayed. The system of claim 2 .

4. The acquisition unit, in the terminal device, When the terminal device is in a specific position, the operation of the terminal device is locked.

4. The system according to claim 2 or 3.

5. The first output unit The business data corresponding to the business items is re-aggregated into output items included in the report, and the report is output. The system of claim 1 .

6. The first output unit One or more pieces of business data are selected from the business data excluding the business data that does not satisfy the first validity criterion; If the selected business data is one, output a report including the selected business data; If multiple business data are selected, a report summarizing the multiple business data is output. The system of claim 1 .

7. The first output unit A second efficacy criterion is selectable, When the second validity criterion is selected, business data that meets the selected second validity criterion is selected. The system of claim 6.

8. The first output unit When the purpose is selected as the second effectiveness criterion, an evaluation axis is determined; One or more criteria corresponding to the determined evaluation axis are selected; The business data is selected according to the criteria. The system of claim 7.

9. The first output unit business data that meets the first validity criterion is displayed in a selectable manner; When a second validity criterion is further selected, business data that meets the second validity criterion is displayed in a selectable manner. The system of claim 6.

10. The first output unit For each business item, graphs based on business data are output in chronological order. The system of claim 5.

11. The system according to claim 1 , wherein the second output unit determines the number of days required for the investigation based on task data corresponding to a task item for which uniformity is being monitored among the task items.

12. The system according to claim 1, wherein when multiple business items are selected, the second output unit determines the number of days required for the investigation based on business data corresponding to a business item for which significant differences are being monitored when comparing the multiple business items.

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