Information processing system and program

Abstract

To reduce the burden of entering an interview sheet on an interview object person and the burden of preparing the interview sheet on a medical facility side.MEANS FOR SOLVING THE PROBLEM: The system includes an information acquiring unit configured to acquire information of a plurality of different medical interview sheets related to the medical interview target person and belonging to different medical entities or the same medical entity, an integration processing unit configured to create one integrated medical interview sheet including each question of the plurality of different medical interview sheets and integrate two or more questions overlapping in content among the plurality of different medical interview sheets into one question, and a medical interview processing unit configured to present the integrated medical interview sheet to the medical interview target person through the terminal and receive an input of a response to each question included in the integrated medical interview sheet from the medical interview target person through the terminal.SELECTED DRAWING: Figure 2

Description

[Technical Field]

[0001] The present disclosure relates to an information processing system and a program for providing an online medical interview service. [Background technology]

[0002] Conventionally, in medical facilities such as hospitals, clinics, and pharmacies, medical interviews are conducted by doctors and other medical professionals to confirm the symptoms, lifestyle habits, etc. of the person being interviewed (patient) prior to a medical examination or test. Generally, medical interviews are conducted by providing a medical questionnaire to the person being interviewed and having them fill it out. Meanwhile, in recent years, information processing systems have been put into practical use that allow the person being interviewed to electromagnetically fill out a medical questionnaire (online medical questionnaire) using a terminal device such as a smartphone or tablet.

[0003] Patent Document 1 describes a system in which medical interview information relating to the answers of interviewees to each question on a medical questionnaire is shared among multiple staff members from different departments in a hospital. This system includes a server that manages the medical interview information for each interviewee, and a terminal device that is connected to the server via a network and that inputs answers to each question on the medical questionnaire and displays the completed medical questionnaire. The server manages the medical interview information by dividing it into a common medical interview form that is used in common by all departments and an individual medical interview form that is used individually for each department.

[0004] Specifically, in the system described in Patent Document 1, first, when a person to be interviewed (a patient visiting a hospital) comes to the hospital, the general reception desk uses a terminal device to input answers to each question on a common medical questionnaire, and the medical interview information related to the common medical questionnaire acquired at this time is stored in a server. Next, the person to be interviewed receives an examination at a specialty department (internal medicine, surgery, etc.) according to their symptoms, and at this time, just like the general reception desk, the person to be interviewed uses a terminal device to input answers to each question on an individual medical questionnaire, and the medical interview information related to the individual medical questionnaire acquired at this time is stored in a server. [Prior art documents] [Patent documents]

[0005] [Patent Document 1] Japanese Patent Publication No. 2020-87173 Summary of the Invention [Problem to be solved by the invention]

[0006] In a conventional information processing system such as that described in Patent Document 1, a person may be required to fill out a common medical questionnaire at the general reception desk of a medical facility (hospital) and also to fill out an individual medical questionnaire when receiving medical treatment at a specialist department of the medical facility. As a result, the medical facility may force the person to be interviewed to fill out the medical questionnaire twice (or more than twice if the person receives medical treatment at multiple specialist departments), which poses a problem that the burden of filling out the medical questionnaires may be heavy for the person to be interviewed.

[0007] Furthermore, medical facilities (hospitals) must manually create in advance a common medical questionnaire to be used at the general reception desk and separate individual medical questionnaires to be used in each specialty department, with no overlapping questions. Because the content of these medical questionnaires may differ from that of conventional general medical questionnaires, there is also the issue that the burden of creating the common medical questionnaire and the individual medical questionnaires may become heavy for medical facilities.

[0008] Therefore, an object of the present disclosure is to provide an information processing system and program that can reduce the burden on the person being interviewed of filling out a medical questionnaire and the burden on the medical facility of creating a medical questionnaire. [Means for solving the problem]

[0009] An information processing system according to a first aspect of the present disclosure is a system for providing an online medical interview service in which a medical interview is conducted on a medical interviewee through communication with a terminal device. The information processing system includes an information acquisition unit that acquires information on a medical interview form related to the medical interviewee, the medical interview form being a plurality of different medical interview forms belonging to different medical entities or the same medical entity, an integration processing unit that creates a single integrated medical interview form including each question from the plurality of different medical interview forms and integrates two or more questions from the plurality of different medical interview forms that overlap in content into a single question, and a medical interview processing unit that presents the integrated medical interview form to the medical interviewee via the terminal device and accepts input of answers to each question included in the integrated medical interview form from the medical interviewee.

[0010] Here, the term "person to be interviewed" refers to anyone who visits a medical institution (healthcare facility), including not only patients in the traditional sense of the word, such as those who are ill, but also healthy people (e.g., pregnant women).

[0011] Furthermore, a "medical questionnaire" refers to a document that includes multiple questions for the person being interviewed. A "medical questionnaire" is not limited to a narrowly defined questionnaire for confirming the person's own symptoms, lifestyle, etc., but may also be a questionnaire for confirming the person's wishes regarding medical care (for example, a pregnant woman's desired birth plan, intentions and key people in decision-making regarding treatment, and / or basic information such as address). In other words, a "medical questionnaire" is intended to include such questionnaires.

[0012] A program according to a second aspect of the present disclosure causes a computer for providing an online medical interview service that conducts a medical interview with a person to be interviewed by communicating with a terminal device to function as an information acquisition unit that acquires information on medical questionnaires related to the person to be interviewed that are from different medical entities or from multiple different medical questionnaires belonging to the same medical entity, an integration processing unit that creates a single integrated medical questionnaire that includes each question from the multiple different questionnaires and integrates two or more questions that overlap in content from the multiple different questionnaires into a single question, and a medical interview processing unit that presents the integrated questionnaire to the person to be interviewed via the terminal device and accepts input of answers to each question included in the integrated questionnaire from the person to be interviewed. [Effects of the Invention]

[0013] According to one aspect of the present disclosure, it is possible to provide an information processing system and a program that can reduce the burden on the person being interviewed to fill out a medical questionnaire and the burden on the medical facility to create a medical questionnaire. [Brief explanation of the drawings]

[0014] [Figure 1] 1 is a diagram illustrating an example of the configuration of an information processing system according to an embodiment. [Figure 2] FIG. 2 is a diagram illustrating an example of the configuration of a server device according to an embodiment. [Figure 3] FIG. 4 is a diagram illustrating an example of information stored in a server device according to an embodiment. [Figure 4] FIG. 10 is a diagram showing an example of a flow of creating a medical questionnaire in the information processing system according to the embodiment. [Figure 5] FIG. 10 is a diagram illustrating an example of a medical questionnaire created by the server device according to the embodiment. [Figure 6] FIG. 10 is a diagram illustrating an example of a medical interview flow of the information processing system according to the embodiment. [Figure 7] FIG. 7 is a diagram showing a specific example of step S202 (integration processing) in FIG. 6. [Figure 8] FIG. 7 is a diagram showing a specific example of step S206 (separation processing) in FIG. 6. DETAILED DESCRIPTION OF THE INVENTION

[0015] An information processing system according to an embodiment will be described with reference to the drawings. In the description of the drawings, the same or similar parts are denoted by the same or similar reference numerals.

[0016] (1) System configuration example FIG. 1 is a diagram showing an example of the configuration of an information processing system 1 according to this embodiment.

[0017] The information processing system 1 according to this embodiment includes a server device 100 and a plurality of terminal devices 200 (200A, 200B, 200C). The server device 100 and each of the terminal devices 200 are connected to a network 5. The network 5 includes the Internet. The network 5 may include a LAN (Local Area Network) and / or a WAN (Wide Area Network). The server device 100 is capable of communicating with each of the terminal devices 200 via the network 5.

[0018] The server device 100 is an information processing device that executes information processing according to this embodiment. The server device 100 may be a general-purpose computer such as a workstation or a PC, or may be logically realized by cloud computing (distributed computing). In other words, the server device 100 may be configured with one computer or multiple computers.

[0019] In this embodiment, the server device 100 provides an online medical interview service that conducts a medical interview with a medical interview target (e.g., a patient) through communication with the terminal device 200A. Note that the medical interview target is not limited to a patient in the original sense, such as a sick person, but refers to anyone who visits a medical institution (medical facility), including healthy people. The medical facility may be a hospital, clinic, or pharmacy, but the following description will mainly assume that the medical facility is a hospital.

[0020] Each terminal device 200 is, for example, a mobile terminal device such as a smartphone, a tablet terminal device, a wearable terminal device, or a notebook PC. The terminal device 200 may also be a fixed terminal device such as a desktop PC. Each terminal device 200 has a user interface and an interface with the network 5. The user interface includes a display means, an input means (operation input means, a microphone, and / or a camera, etc.), and an output means (a speaker, etc.). The operation input means may include, for example, at least one of a touchpad (which may be a touch panel display), a mouse, and a keyboard. The interface with the network 5 includes at least one of a wired communication interface and a wireless communication interface.

[0021] Each terminal device 200 can use the online medical interview service by communicating with the server device 100. An application (software) for the online medical interview service may be installed in each terminal device 200. Each terminal device 200 (each user) may use the online medical interview service using a general-purpose browser. Furthermore, the user of each terminal device 200 may have an account for the online medical interview service, and the account information (user information) may be registered in the server device 100. The users include, for example, the person to be interviewed, the medical professional, and the person who created the medical interview form.

[0022] The terminal device 200A is a terminal device 200 used by a person to be interviewed, such as a patient. The terminal device 200A may be a terminal device 200 loaned by a medical facility, but in this embodiment, an example is mainly assumed in which the terminal device 200A is a smartphone or tablet carried (possessed) by the person to be interviewed. In the illustrated example, there is one terminal device 200A and one person to be interviewed, but there may be multiple terminal devices 200A and multiple people to be interviewed.

[0023] Terminal device 200B is a terminal device 200 used by a medical professional such as a doctor. A medical professional is a person who performs medical procedures based on answers to a medical questionnaire, and examples of such medical professionals include doctors, nurses, midwives, public health nurses, pharmacists, dentists, dental hygienists, or dental technicians, or their assistants. Generally, terminal device 200B is a fixed terminal device 200 installed in a medical facility, but it may also be a portable terminal device 200. In the illustrated example, there is one terminal device 200B and one medical professional, but there may also be multiple terminal devices 200A and multiple interview subjects.

[0024] Terminal device 200C is a terminal device 200 used by a medical questionnaire creator. The medical questionnaire creator may be a medical professional or a person other than a medical professional. The medical questionnaire creator does not need to create an entirely new medical questionnaire for an online medical interview; they can simply create a medical questionnaire for an online medical interview that has content corresponding to each question in a conventional paper medical questionnaire. In the illustrated example, there is one terminal device 200C and one medical questionnaire creator, but there may be multiple terminal devices 200C and multiple medical questionnaire creators.

[0025] (2) Example of server configuration FIG. 2 is a diagram showing an example of the configuration of the server device 100 according to this embodiment.

[0026] The server device 100 includes a communication unit 110, a storage unit 120, and a processing unit 130. The communication unit 110, the storage unit 120, and the processing unit 130 are connected to one another by a bus or the like (not shown).

[0027] The communication unit 110 communicates with other devices (e.g., terminal device 200) via the network 5 under the control of the processing unit 130. The communication by the communication unit 110 may be wired communication or may include wireless communication. The storage unit 120 includes various memories such as a ROM (Read Only Memory), a RAM (Random Access Memory), and an auxiliary storage device. The programs executed by the processing unit 130 are stored in the ROM and / or the auxiliary storage device of the storage unit 120, for example. The processing unit 130 is composed of one or more processors.

[0028] (2.1) Example of memory configuration In this embodiment, the storage unit 120 includes a user information storage unit 121 , a question information storage unit 122 , a medical questionnaire information storage unit 123 , a completed medical questionnaire storage unit 124 , and a condition information storage unit 125 .

[0029] As shown in FIG. 3(a), the user information storage unit 121 stores user information including account information for each user. The account information includes a user ID. The account information may include a user name, password, address, etc. The account information may be used for user authentication when a user logs in to the online medical interview service. The user information also includes information indicating the role of the corresponding user. The role may be "medical interview subject" or "healthcare professional." The role may also be "medical interview form creator" (or "administrator"). Furthermore, if the corresponding user is a medical interview subject, the user information may also include medical content information indicating the content of medical procedures planned for the medical interview subject. The content of medical procedures is, for example, the content of treatment. The content of medical procedures may include the type of each medical procedure planned for the medical interview subject, such as surgical treatment and associated information such as hospitalization, anesthesia, and medication. The content of medical procedures may also include information on the department responsible for each medical procedure planned for the medical interview subject, such as surgery, hospitalization, anesthesiology, or pharmacy.

[0030] The person being interviewed may register user information when first accessing the online interview service using their own terminal device 200A. Alternatively, the medical facility (medical worker) may register the user information. The person being interviewed may use their own terminal device 200A to read a two-dimensional code (e.g., a QR code (registered trademark)) presented by the medical facility (medical worker) and obtain address information (URL) encoded in the two-dimensional code to access the online interview service.

[0031] The server device 100 may receive a selection input of information for specifying a plurality of different medical questionnaires to be used for the interviewee from the interviewee (terminal device 200A) or the medical worker (terminal device 200B), and generate a two-dimensional code associated with the specified plurality of different medical questionnaires. That is, the server device 100 may generate a two-dimensional code for each interviewee.

[0032] As shown in FIG. 3(b), the question information storage unit 122 stores information about each of the candidate questions (candidate questions) used in the medical questionnaire. The information about the candidate questions includes a question ID, question content (text), and candidate answers (answer options). However, if a free text answer is required, the candidate answers (answer options) may not be required. This information may be registered automatically or semi-automatically, for example, by scanning and character recognition of a conventional medical questionnaire.

[0033] Furthermore, the information about the question candidates may include a question type ID for integrating two or more content-overlapping questions into one question. That is, the same question type ID may be associated with two or more content-overlapping questions. "Content-overlapping" means that the questions have overlapping meanings (including partial overlap) or that the expected answers are the same. The question type IDs for the questions "What is your religion?" and "Are there any religious restrictions on medical treatment?" overlap in content. However, the intention of the latter question is clear, while the intention of the former question is unclear, so the latter question can be considered a more desirable question (i.e., a higher-quality question).

[0034] Whether questions overlap in content may be automatically determined by natural language processing (which may include AI) and a question type ID may be assigned. For example, a determination based on word matching rates or a determination using a large-scale language model may be used. Whether questions overlap in content may be determined by an administrator, for example, and a question type ID may be assigned. Note that when automatically determining whether questions overlap in content, whether questions overlap in content may be determined each time during the integration process (process of integrating multiple different medical questionnaires) described below, in which case the question type ID is not required.

[0035] Furthermore, the information about the question candidates may include question quality information, which is generated based on answers from multiple interview subjects and indicates the quality of the question. The quality of the question may be, for example, whether the question is "good" or "bad," or whether the question is "good / average / bad." The question quality information may be assigned based on an evaluation by a medical professional, or may be assigned automatically based on an evaluation using, for example, a large-scale language model.

[0036] 3(c), the medical questionnaire information storage unit 123 stores information about each medical questionnaire created based on the contents of the question information storage unit 122. The medical questionnaire information includes a medical questionnaire ID, format information indicating the format of the medical questionnaire (e.g., paper size, etc.), layout information indicating the layout of the medical questionnaire (e.g., position to write each question and / or answer, etc.), and question IDs of each question included in the medical questionnaire. As will be described in detail later, in this embodiment, a medical questionnaire creator can create a medical questionnaire by selecting questions to be included in the medical questionnaire to be created from candidate questions in the question information storage unit 122, and there is no need to input the contents of each question as text.

[0037] The completed medical questionnaire storage unit 124 stores information about each completed medical questionnaire (i.e., a completed medical questionnaire) that includes the answers of the person being interviewed, as shown in Fig. 3(d). The completed medical questionnaire information includes a medical questionnaire ID, a user ID (specifically, the user ID of the person being interviewed who answered), and multiple sets of question IDs and answers to those questions.

[0038] As shown in FIG. 3(e), the condition information storage unit 125 stores condition information for each condition for which a notification is to be sent to a medical professional (i.e., a condition related to a necessary precaution). The condition information includes a condition ID, at least one set of a question ID and a response thereto, and information on the notification content. The condition information may further include information on the notification destination. As an example of a condition, if the answer to the question "Do you smoke?" is "Yes," when this condition is met, the medical professional (terminal device 200B) may be notified with a message such as "Please provide smoking cessation guidance." Furthermore, a set of multiple questions and their responses may be set as a condition.

[0039] Conditions requiring caution may be set based on rules established by the government for medical surcharge targets. Because there are a huge number of such rules, there is a possibility that medical professionals may overlook them from the completed medical questionnaires. However, by making it possible to automatically determine and notify medical surcharge targets and cautions based on condition information from the contents of the completed medical questionnaires, it is possible to prevent oversights.

[0040] (2.2) Example of processing unit configuration 2, the processing unit 130 executes a program (software) stored in the storage unit 120 to realize the functions of a medical questionnaire creation unit 131, an information acquisition unit 132, an integration processing unit 133, a medical interview processing unit 134, a condition determination unit 135, a notification unit 136, a separation processing unit 137, and a question correction unit 138. Each of these units performs information processing using information stored in the storage unit 120 while communicating with the terminal device 200 via the communication unit 110.

[0041] First, an overview of the processing unit 130 according to this embodiment will be described. The information acquisition unit 132 acquires information on multiple different medical questionnaires related to the interviewee, which are either medical questionnaires belonging to different medical entities or the same medical entity. Specifically, the information acquisition unit 132 acquires information on the multiple different medical questionnaires from the medical questionnaire information storage unit 123. The integration processing unit 133 creates a single integrated medical questionnaire including each question from the multiple different medical questionnaires, and integrates two or more questions from the multiple different medical questionnaires that overlap in content into a single question. The medical questionnaire processing unit 134 presents the integrated medical questionnaire to the interviewee via the terminal device 200, and accepts input (i.e., entry) of answers to each question included in the integrated medical questionnaire from the interviewee. Note that the multiple different medical questionnaires and the integrated medical questionnaire are electronic questionnaires, and answers are input (entered) electromagnetically.

[0042] According to the configuration of the processing unit 130 of this embodiment, the person to be interviewed only needs to fill out a single questionnaire, which is an integrated questionnaire that integrates the questions from the multiple different questionnaires, thereby reducing the burden on the person to be interviewed of filling out the questionnaire. Furthermore, because two or more questions that overlap in content among the questions from the multiple different questionnaires are integrated into one question, the person to be interviewed can be prevented from filling out the same answer, thereby reducing the burden on the person to be interviewed of filling out the questionnaire.

[0043] Furthermore, the medical facility (hospital) only needs to prepare electronic versions of the conventional paper questionnaires (i.e., electronic questionnaires with the same content as conventional general paper questionnaires) as the multiple different questionnaires, thereby reducing the burden on the medical facility to create each questionnaire (electronic questionnaire).

[0044] Therefore, the configuration of the processing unit 130 according to this embodiment can reduce the burden on the interviewee to fill out the medical questionnaire and the burden on the medical facility to create the medical questionnaire.

[0045] In this embodiment, the different medical entities to which the multiple different medical questionnaires belong may be different departments (e.g., surgery, inpatient department, anesthesiology department, pharmacy department) within a single medical facility (hospital). The information acquisition unit 132 acquires information on multiple different medical questionnaires, including two or more questionnaires from the different departments. In this case, the integration processing unit 133 creates a single integrated medical questionnaire including each question from the two or more questionnaires from the different departments, and integrates two or more questions that overlap in content from the two or more questionnaires from the different departments into a single question. This eliminates the need for the interviewee to fill out each questionnaire individually for each of the different departments related to the interviewee, and allows the interviewee to fill out only one questionnaire. This reduces the burden of filling out the questionnaires on the interviewee.

[0046] Alternatively, the medical questionnaires may belong to different medical facilities (for example, different hospitals, or a hospital and a pharmacy). The information acquisition unit 132 acquires information on the multiple different medical questionnaires, including two or more medical questionnaires from the different medical facilities. In this case, the integration processing unit 133 creates a single integrated medical questionnaire including each question from the two or more medical questionnaires from the different medical facilities, and integrates two or more questions that overlap in content from the two or more medical questionnaires from the different medical facilities into a single question. This eliminates the need for the medical questionnaire subject to fill out each questionnaire individually for each of the different medical facilities related to the subject, and allows the medical questionnaire subject to fill out only one questionnaire. This reduces the burden of filling out the questionnaires on the medical questionnaire subject.

[0047] Alternatively, the multiple different medical questionnaires may belong to the same medical entity. For example, the multiple different medical questionnaires may belong to a single department within a single medical facility. Specifically, multiple different medical questionnaires may be used within the same department when the purpose of the examination is different. The information acquisition unit 132 acquires information on multiple different medical questionnaires belonging to a single department within a single medical facility. In this case, the integration processing unit 133 creates a single integrated medical questionnaire including each question from two or more medical questionnaires from the single department, and integrates two or more questions that overlap in content from the two or more medical questionnaires from the single department into a single question. This eliminates the need for the interviewee to fill out each medical questionnaire individually for each department related to the interviewee, and allows the interviewee to fill out only one medical questionnaire. This reduces the burden of filling out the medical questionnaires on the interviewee.

[0048] Next, a specific configuration of the processing unit 130 according to this embodiment will be described.

[0049] As described above, the question information storage unit 122 stores information on a plurality of question candidates, each of which is assigned a question ID (see FIG. 3(b)). Upon receiving a selection operation from the questionnaire creator to select a question candidate from the question information storage unit 122, the questionnaire creation unit 131 creates questionnaire information including the question ID and questionnaire ID of each selected question candidate. This allows the questionnaire creator to create the questions for the questionnaire simply by selecting question candidates as options, eliminating the need to input each question by text input, thereby reducing the burden on the questionnaire creator in creating the questionnaire.

[0050] The medical questionnaire information storage unit 123 stores (accumulates) information on the medical questionnaires created by the medical questionnaire creation unit 131. The information acquisition unit 132 acquires, from the medical questionnaire information storage unit 123, information on multiple different medical questionnaires that are related to the interview subject and belong to different medical entities (different departments in this embodiment).

[0051] Here, the information acquisition unit 132 may acquire multiple different medical questionnaires associated with the details of the medical procedures scheduled for the interviewee, based on at least one of information indicating the details of the medical procedures scheduled for the interviewee (see FIG. 3(a)), the details of the operation input (selection input) by the interviewee to the terminal device 200A, and the details of the operation input (selection input) by the medical professional to the terminal device 200B. In this case, the interview processing unit 134 may present to the interviewee an integrated medical questionnaire that integrates the multiple different medical questionnaires associated with the medical procedures scheduled for the interviewee. This makes it possible to present to the interviewee an integrated medical questionnaire that includes each question of each medical questionnaire appropriate for each interviewee.

[0052] Alternatively, the terminal device 200A may read a two-dimensional code indicating an access destination on the online medical interview service, and access the access destination (e.g., a URL) indicated by the two-dimensional code. The information acquisition unit 132 may generate the two-dimensional code in response to at least one of information indicating the details of the medical procedure scheduled for the interviewee (see FIG. 3(a)), the details of an operation input (selection input) by the interviewee to the terminal device 200A, and the details of an operation input (selection input) by a medical professional to the terminal device 200B. The medical interview processing unit 134 may acquire multiple different medical interview forms associated with the access destination based on receiving access to the access destination from the terminal device 200. In other words, multiple different medical interview forms may be associated with the access destination (e.g., a URL) indicated by the two-dimensional code. In this way, by each interviewee reading the two-dimensional code using the terminal device 200A, it is possible to present to the interviewee an integrated medical interview form including each question of each medical interview form appropriate for the interviewee.

[0053] In this embodiment, each of a plurality of different medical questionnaires related to the medical interviewee and belonging to different medical entities includes a plurality of questions, each of which is assigned a question ID (see FIG. 3(c)). The integration processing unit 133 may integrate two or more questions with overlapping question IDs from the plurality of different medical questionnaires into one question. In this way, if there are two or more questions that completely match among the plurality of different medical questionnaires, the two or more questions can be integrated into one question.

[0054] The integration processing unit 133 may integrate two or more questions that have different question IDs and overlap in content from the multiple different medical questionnaires into one question. For example, the integration processing unit 133 may identify two or more questions that overlap in content based on the above-mentioned question type ID (see FIG. 3(b)), and integrate the two or more questions into one question. In this way, when there are two or more questions that do not match but overlap in content among the multiple different medical questionnaires, the two or more questions can be integrated into one question.

[0055] As described above, the question information storage unit 122 may store, for each candidate question, question quality information that is generated based on the answers from multiple interviewees and indicates the quality of the question (see FIG. 3(b)). When integrating two or more questions with different question IDs and overlapping content from multiple different medical questionnaires into one question, the integration processing unit 133 may integrate the two or more questions into the question with the highest quality indicated by the question quality information. In this way, when there are two or more questions that do not match but overlap in content, the two or more questions can be integrated into one high-quality question.

[0056] The condition determination unit 135 determines whether the combination of one or more specific questions included in the completed integrated questionnaire and the answers to those questions satisfies the condition regarding the need for caution (see FIG. 3(e)). When it is determined that the combination satisfies the condition, the notification unit 136 sends a notification including the content associated with the condition to the medical professional. This makes it possible to automatically determine and notify the medical surcharge eligibility and cautions, etc. from the content of the completed questionnaire based on the condition information, preventing missed determinations.

[0057] After the medical interview processing unit 134 receives input of answers to each question included in the integrated medical questionnaire, the separation processing unit 137 reflects the answers to the integrated medical questionnaire in each of the multiple different medical questionnaires and generates output data for each of the multiple different completed medical questionnaires. The output data for each of the multiple different completed medical questionnaires includes or is associated with completed medical questionnaire information as shown in FIG. 3(d). The output data for each of the multiple different completed medical questionnaires may be PDF (registered trademark) data or printable data (print job data). As a result, even if the medical interview subject fills out the integrated medical questionnaire only once, the output can be obtained as a general medical questionnaire similar to a conventional paper questionnaire (a medical questionnaire for each department), thereby eliminating the need for significant changes to conventional operations at medical facilities (hospitals).

[0058] As described above, the medical questionnaire information storage unit 123 stores information about each medical questionnaire together with information about the format and / or layout of the questionnaire when it is filled out by hand (see FIG. 3(c)). The separation processing unit 137 generates output data for each of the multiple different completed medical questionnaires in the corresponding format and / or layout. This makes it possible to obtain output data for each of the multiple different completed medical questionnaires in the same format and / or layout as a conventional paper questionnaire.

[0059] As described above, the question information storage unit 122 may store, for each question candidate, question quality information that is generated based on the answers from multiple interviewees and indicates the quality of the question (see FIG. 3(b)). The question modification unit 138 may modify the content of each question candidate based on the question quality information to improve the quality of the question. For example, the question modification unit 138 identifies a question candidate of low quality indicated by the question quality information, and modifies the content of the identified question candidate to clarify and / or specify it. Such modification may be performed automatically, for example, using a large-scale language model or the like.

[0060] (3) Example of operation flow The operation flow of the information processing system 1 according to this embodiment will be described.

[0061] (3.1) Example of flow for creating a medical questionnaire 4 is a diagram showing an example of a medical questionnaire creation flow of the information processing system 1 according to this embodiment. This medical questionnaire creation flow is a flow for creating an electronic medical questionnaire for each department or each medical facility.

[0062] In step S101, the questionnaire creation unit 131 of the server device 100 accepts an operation from the questionnaire creator via the terminal device 200C to select the format and / or layout of the questionnaire to be created, and stores (adds) the information of the selected format and / or layout in the questionnaire information storage unit 123 together with the questionnaire ID of the questionnaire to be created.

[0063] In step S102, the medical questionnaire creation unit 131 of the server device 100 receives a selection operation from the medical questionnaire creator via the terminal device 200C to select a question candidate in the question information storage unit 122 as a question to be added to the medical questionnaire to be created, and stores (adds) the question ID of the selected question candidate in the medical questionnaire information storage unit 123 in association with the medical questionnaire ID of the medical questionnaire to be created.

[0064] In step S103, the medical questionnaire creation unit 131 of the server device 100 checks whether the selection of questions to be included in the medical questionnaire to be created has been completed. If the selection of questions to be included in the medical questionnaire to be created has not been completed (step S103: NO), the medical questionnaire creation unit 131 of the server device 100 returns the process to step S102. On the other hand, if the selection of questions to be included in the medical questionnaire to be created has been completed (step S103: NO), the medical questionnaire creation unit 131 of the server device 100 ends the medical questionnaire creation process.

[0065] 5 is a diagram showing medical questionnaire A for department A of a medical facility as an example of a medical questionnaire created by the medical questionnaire creation unit 131 of the server device 100 according to this embodiment. The created medical questionnaire A includes multiple questions, each of which is associated with a question ID. The created medical questionnaire A may also include answer candidates associated with each question.

[0066] In the illustrated example, question 1 is question ID #2, question 2 is question ID #5, question 3 is question ID #8, question 4 is question ID #10, question 4 is question ID #13, and question 5 is question ID #15.

[0067] (3.2) Example of medical interview flow FIG. 6 is a diagram showing an example of a medical interview flow of the information processing system 1 according to this embodiment.

[0068] In step S201, the information acquisition unit 132 of the server device 100 acquires, from the questionnaire information storage unit 123, information on multiple different questionnaires related to the interviewee and belonging to different medical entities (in this embodiment, different departments).

[0069] Here, the information acquisition unit 132 of the server device 100 may acquire information on multiple different medical questionnaires associated with the content of the medical procedure planned for the interviewee from the medical questionnaire information storage unit 123 based on information indicating the content of the medical procedure.

[0070] The terminal device 200 may read a two-dimensional code indicating an access destination on the online medical interview service, and access the access destination indicated by the two-dimensional code. The information acquisition unit 132 of the server device 100 may acquire information on multiple different medical interview forms associated with the access destination from the medical interview form information storage unit 123 of the server device 100, based on receiving access to the access destination from the terminal device 200.

[0071] In step S202, the integration processing unit 133 of the server device 100 creates a single integrated medical questionnaire that includes each question from the multiple different medical questionnaires obtained in step S201, and integrates two or more questions that overlap in content from the multiple different medical questionnaires obtained in step S201 into a single question.

[0072] Here, each of the multiple different medical questionnaires acquired in step S201 includes multiple questions, each of which is assigned a question ID. The integration processing unit 133 of the server device 100 may integrate two or more questions with overlapping question IDs from the multiple different medical questionnaires into a single question.

[0073] The integration processing unit 133 of the server device 100 may integrate two or more questions that have different question IDs and overlap in content from the plurality of different medical questionnaires into one question.

[0074] The question information storage unit 122 of the server device 100 may store, for each question candidate, question quality information that indicates the quality of the question and is information generated based on the answers from multiple interview subjects. When integrating two or more questions with different question IDs and overlapping contents from multiple different medical questionnaires into one question, the integration processing unit 133 of the server device 100 may integrate the two or more questions into the question with the highest quality indicated by the question quality information.

[0075] In step S203, the medical interview processing unit 134 of the server device 100 presents the integrated medical interview form created in step S202 to the person being interviewed via the terminal device 200, and accepts answers from the person being interviewed to each question included in the integrated medical interview form created in step S202.

[0076] The answered medical questionnaire storage unit 124 (answer content storage unit) stores the answers given by the medical interviewee to each question together with the user ID of the medical interviewee. The medical interview processing unit 134 may inquire of the medical interviewee whether or not to reuse (reuse or reuse) the answers to questions included in the integrated medical questionnaire that the medical interviewee has previously answered, and then perform processing to reuse the answers stored in the answered medical questionnaire storage unit 124 for the questions that the medical interviewee has previously answered. For example, the medical interview processing unit 134 may display a message such as "Do you want to automatically input the previous answers to the same questions as last time?" on the terminal device 200A, and automatically input the previous answers if the medical interviewee selects to automatically input the previous answers. This further reduces the burden on the medical interviewee of filling out the medical interview questionnaire. The automatically input answers may also be changed by the medical interviewee manually inputting (overwriting) the answers.

[0077] In step S204, the condition determination unit 135 of the server device 100 determines whether or not a combination of one or more specific questions included in the integrated medical questionnaire and the answers thereto satisfies the condition related to the need for caution. If it is determined that the combination satisfies the condition (step S204: YES), in step S205, the notification unit 136 of the server device 100 sends a notification including the content associated with the condition to the medical professional.

[0078] Then, in step S206, after the questionnaire processing unit 134 of the server device 100 accepts input of answers to each question included in the integrated questionnaire, the separation processing unit 137 of the server device 100 reflects the answers to the integrated questionnaire in each of the multiple different questionnaires, and generates output data for each of the multiple different questionnaires that have been answered.

[0079] Here, the medical questionnaire information storage unit 123 of the server device 100 stores information about each medical questionnaire together with information about the format and layout when the medical questionnaire is filled out by hand. The separation processing unit 137 of the server device 100 generates output data for each of the multiple different completed medical questionnaires in the corresponding format and layout.

[0080] FIG. 7 is a diagram showing a specific example of step S202 (integration process) in FIG.

[0081] In the example shown in Figure 7(a), the information acquisition unit 132 of the server device 100 acquires from the questionnaire information storage unit 123 multiple different questionnaires related to the person being interviewed that belong to different departments, namely, questionnaire A for department A, questionnaire B for department B, and questionnaire C for department C.

[0082] As shown in FIG. 7(b), the integration processing unit 133 of the server device 100 creates a single integrated medical questionnaire that includes each question from the multiple different medical questionnaires (medical questionnaire A, medical questionnaire B, and medical questionnaire C) acquired by the information acquisition unit 132, and integrates two or more questions that overlap in content from the multiple different medical questionnaires acquired by the information acquisition unit 132 into a single question.

[0083] In the illustrated example, questions with question ID #2, question ID #6, question ID #8, and question ID #10 overlap among medical questionnaires A, B, and C. Therefore, the integration processing unit 133 of the server device 100 integrates the questions with the overlapping question IDs into a single question.

[0084] In the illustrated example, question ID#3 and question ID#5 have different question IDs but are associated with the same question type ID and are therefore overlapping in content. Therefore, the integration processing unit 133 of the server device 100 integrates the questions with question ID#3 and question ID#5 into one question (the question with question ID#5 in the illustrated example).

[0085] FIG. 8 is a diagram showing a specific example of step S206 (separation processing) in FIG.

[0086] As shown in FIG. 8(a), the medical interview processing unit 134 of the server device 100 receives input of answers to each question included in the integrated medical questionnaire.

[0087] As shown in Figure 8(b), the separation processing unit 137 of the server device 100 reflects the answers to the integrated questionnaire in each of multiple different questionnaires (questionnaire A, questionnaire B, and questionnaire C), and generates output data for each of the multiple different completed questionnaires (questionnaire A, questionnaire B, and questionnaire C).

[0088] (4) Other embodiments In the above embodiment, an example has been described in which the medical questionnaire creation unit 131 creates medical questionnaire information including the question IDs of each selected question candidate and the medical questionnaire ID based on a selection operation received from the medical questionnaire creator to select question candidates from the question information storage unit 122. This allows the medical questionnaire creator to create questions for the medical questionnaire simply by selecting question candidates as options, eliminating the need to input each question by text input. However, the medical questionnaire creation unit 131 may also create medical questionnaire information including questions entered by the medical questionnaire creator by text input. The medical questionnaire creation unit 131 may assign a new question ID to such newly entered question content and store it in the question information storage unit 122, thereby making the question content reusable.

[0089] In the above-described embodiment, at least a part of the processing executed by the server device 100 may be changed to be executed on the terminal device 200 side. In this case, at least a part of the units included in the processing unit 130 described above may be moved to the terminal device 200, or at least a part of the units included in the storage unit 120 described above may be moved to the terminal device 200.

[0090] The operational flows and operational examples in the above-described embodiments do not necessarily have to be executed in chronological order according to the order shown in the flow diagrams. For example, steps in the operations may be executed in an order different from that shown in the flow diagrams, or may be executed in parallel. Furthermore, some steps in the operations may be deleted, or additional steps may be added to the process.

[0091] A program may be provided that causes a computer to execute the operations according to the above-described embodiments. The program may be recorded on a computer-readable medium. The computer-readable medium can be used to install the program on a computer. Here, the computer-readable medium on which the program is recorded may be a non-transitory storage medium. The non-transitory storage medium is not particularly limited, and may be, for example, a storage medium such as a CD-ROM or a DVD-ROM.

[0092] As used in this disclosure, the terms "based on" and "depending on" do not mean "based only on" or "depending only on," unless expressly stated otherwise. The term "based on" means both "based only on" and "based at least in part on." Similarly, the term "depending on" means both "depending only on" and "depending at least in part on." Furthermore, the terms "include," "comprise," and variations thereof do not mean including only the listed items, but may include only the listed items, or may include additional items in addition to the listed items. Furthermore, the term "or" as used in this disclosure is not intended to mean an exclusive or. In this disclosure, when articles are added by translation, such as a, an, and the in English, these articles are intended to include the plural unless the context clearly indicates otherwise.

[0093] The above describes the embodiments in detail with reference to the drawings, but the specific configuration is not limited to that described above, and various design changes can be made within the scope that does not deviate from the gist of the invention.

[0094] (5) Supplementary Notes The following additional notes are about the features of the above-described embodiment.

[0095] Appendix 1 An information processing system for providing an online medical interview service that conducts a medical interview with a medical interview subject through communication with a terminal device, an information acquisition unit that acquires information on a medical questionnaire related to the interviewee, the medical questionnaire being one belonging to different medical entities or a plurality of different medical questionnaires belonging to the same medical entity; an integration processing unit that creates a single integrated medical questionnaire including each question from the plurality of different medical questionnaires, and integrates two or more questions from the plurality of different medical questionnaires that overlap in content into a single question; a medical interview processing unit that presents the integrated medical interview sheet to the interviewee via the terminal device and receives input of answers to each question included in the integrated medical interview sheet from the interviewee. Information processing system.

[0096] Appendix 2 the different medical entities are different departments within a single medical facility; The information acquisition unit acquires information on the plurality of different medical questionnaires including two or more medical questionnaires from the different departments. 10. The information processing system of claim 1.

[0097] Appendix 3 The same medical entity is a department within a medical facility; The information acquisition unit acquires information on the plurality of different medical questionnaires, including two or more medical questionnaires for the one department. 10. The information processing system of claim 1.

[0098] Appendix 4 the different medical entities are different medical facilities; The information acquisition unit acquires information on the plurality of different medical questionnaires, including two or more medical questionnaires from the different medical facilities. 10. The information processing system of claim 1.

[0099] Appendix 5 each of the plurality of different medical questionnaires includes a plurality of questions each assigned with a question ID; The integration processing unit integrates two or more questions having the same question ID from the plurality of different medical questionnaires into one question. An information processing system according to any one of appendices 1 to 4.

[0100] Appendix 6 each of the plurality of different medical questionnaires includes a plurality of questions each assigned with a question ID; The integration processing unit integrates two or more questions that have different question IDs and overlap in content from the plurality of different medical questionnaires into one question. An information processing system according to any one of appendices 1 to 5.

[0101] Appendix 7 The medical information processing device further includes a separation processing unit that, after the medical information processing unit receives input of answers to each question included in the integrated medical questionnaire, reflects the answers to the integrated medical questionnaire in each of the plurality of different medical questionnaires and generates output data for each of the plurality of different medical questionnaires that have been answered. 7. An information processing system according to any one of appendices 1 to 6.

[0102] Appendix 8 a medical questionnaire information storage unit that stores information about each medical questionnaire together with information about the format and / or layout of the medical questionnaire when the medical questionnaire is filled out by hand, The separation processing unit generates the output data for each of the plurality of different completed medical questionnaires in the corresponding manner. 8. The information processing system of claim 7.

[0103] Appendix 9 The information acquisition unit acquires information on the plurality of different medical questionnaires associated with the contents of the medical procedures based on at least one of information indicating the contents of the medical procedures planned for the interviewee, the contents of operation input to the terminal device by the interviewee, and the contents of operation input to the terminal device by a medical worker. An information processing system according to any one of appendices 1 to 8.

[0104] Appendix 10 the terminal device reads a two-dimensional code indicating an access destination on the online medical interview service, thereby accessing the access destination indicated by the two-dimensional code; The information acquisition unit acquires information on the plurality of different medical questionnaires associated with the access destination based on the reception of access to the access destination from the terminal device. An information processing system according to any one of appendices 1 to 9.

[0105] Appendix 11 a question information storage unit that stores information on a plurality of question candidates, each of which is assigned a question ID; and a medical questionnaire creation unit that creates medical questionnaire information including the question ID and the medical questionnaire ID of each selected question candidate based on a selection operation received from the medical questionnaire creator to select a question candidate from the question information storage unit. An information processing system according to any one of appendices 1 to 10.

[0106] Appendix 12 a medical questionnaire information storage unit that stores information about the medical questionnaire created by the medical questionnaire creation unit; The information acquisition unit acquires information on the plurality of different medical questionnaires from the medical questionnaire information storage unit. 12. The information processing system of claim 11.

[0107] Appendix 13 the question information storage unit stores, for each candidate question, question quality information that is generated based on answers from a plurality of interview subjects and indicates the quality of the question; When integrating two or more questions with different question IDs and overlapping contents from the plurality of different medical questionnaires into one question, the integration processing unit integrates the two or more questions into the question with the highest quality indicated by the question quality information. 13. The information processing system according to claim 11 or 12.

[0108] Appendix 14 the question information storage unit stores, for each candidate question, question quality information that is generated based on answers from a plurality of interview subjects and indicates the quality of the question; The method further includes a question correction unit that corrects the content of each question candidate based on the question quality information so as to improve the quality of the question. 14. An information processing system according to any one of appendices 11 to 13.

[0109] Appendix 15 a condition determination unit that determines whether a combination of one or more specific questions included in the integrated medical questionnaire and the answers thereto satisfies a condition regarding the need for caution; a notification unit that, in response to the determination that the combination satisfies the condition, issues a notification including content associated with the condition to a medical professional. An information processing system according to any one of appendices 1 to 14.

[0110] Appendix 16 a response content storage unit that stores the responses to each question by the interviewee together with the user ID of the interviewee; The medical interview processing unit inquires of the medical interviewee whether or not to reuse the contents of the past answers to questions that the medical interviewee has previously answered among the questions included in the integrated medical interview sheet, and then performs a process of reusing the contents of the past answers stored in the answer content storage unit for the questions that have previously been answered. An information processing system according to any one of appendices 1 to 15.

[0111] Appendix 17 a computer for providing an online medical interview service that conducts a medical interview with a medical interview subject through communication with a terminal device; an information acquisition unit that acquires information on a medical questionnaire related to the interviewee, the medical questionnaire being one belonging to different medical entities or a plurality of different medical questionnaires belonging to the same medical entity; an integration processing unit that creates a single integrated medical questionnaire including each question from the plurality of different medical questionnaires, and integrates two or more questions from the plurality of different medical questionnaires that overlap in content into a single question; a medical interview processing unit that presents the integrated medical interview sheet to the interviewee via the terminal device and receives input of answers to each question included in the integrated medical interview sheet from the interviewee; to function as program. [Explanation of symbols]

[0112] 1: Information processing system 5: Network 100: Server device 110: Communications Department 120: Storage section 121: User information storage unit 122:Question information storage unit 123: Medical questionnaire information storage unit 124: Medical questionnaire storage section 125: Condition information storage unit 130: Processing section 131: Medical Questionnaire Creation Department 132: Information acquisition department 133: Integrated processing unit 134: Medical interview processing unit 135: Condition judgment section 136:Notification Department 137: Separation processing unit 138:Question correction section 200: Terminal device

Claims

1. An information processing system for providing an online medical interview service that conducts a medical interview with a medical interview subject through communication with a terminal device, an information acquisition unit that acquires information on a medical questionnaire related to the interviewee, the medical questionnaire being one belonging to different medical entities or a plurality of different medical questionnaires belonging to the same medical entity; an integration processing unit that creates a single integrated medical questionnaire including each question from the plurality of different medical questionnaires, and integrates two or more questions from the plurality of different medical questionnaires that overlap in content into a single question; a medical interview processing unit that presents the integrated medical interview sheet to the interviewee via the terminal device and receives input of answers to each question included in the integrated medical interview sheet from the interviewee. Information processing system.

2. the different medical entities are different departments within a single medical facility; The information acquisition unit acquires information on the plurality of different medical questionnaires including two or more medical questionnaires from the different departments. The information processing system according to claim 1 .

3. the same medical entity is a department within a medical facility; The information acquisition unit acquires information on the plurality of different medical questionnaires, including two or more medical questionnaires for the one department. The information processing system according to claim 1 .

4. the different medical entities are different medical facilities; The information acquisition unit acquires information on the plurality of different medical questionnaires, including two or more medical questionnaires from the different medical facilities. The information processing system according to claim 1 .

5. each of the plurality of different medical questionnaires includes a plurality of questions each assigned with a question ID; The integration processing unit integrates two or more questions having the same question ID from the plurality of different medical questionnaires into one question.

5. The information processing system according to claim 1.

6. each of the plurality of different medical questionnaires includes a plurality of questions each assigned with a question ID; The integration processing unit integrates two or more questions that have different question IDs and overlap in content from the plurality of different medical questionnaires into one question.

5. The information processing system according to claim 1.

7. The medical information processing device further includes a separation processing unit that, after the medical information processing unit receives input of answers to each question included in the integrated medical questionnaire, reflects the answers to the integrated medical questionnaire in each of the plurality of different medical questionnaires and generates output data for each of the plurality of different medical questionnaires that have been answered.

5. The information processing system according to claim 1.

8. a medical questionnaire information storage unit that stores information about each medical questionnaire together with information about the format and / or layout of the medical questionnaire when the medical questionnaire is filled out by hand, The separation processing unit generates the output data for each of the plurality of different completed medical questionnaires in the corresponding manner. The information processing system according to claim 7 .

9. The information acquisition unit acquires information on the plurality of different medical questionnaires associated with the contents of the medical procedures based on at least one of information indicating the contents of the medical procedures planned for the interviewee, the contents of operation input to the terminal device by the interviewee, and the contents of operation input to the terminal device by a medical worker.

5. The information processing system according to claim 1.

10. the terminal device reads a two-dimensional code indicating an access destination on the online medical interview service, thereby accessing the access destination indicated by the two-dimensional code; The information acquisition unit acquires information on the plurality of different medical questionnaires associated with the access destination based on the reception of access to the access destination from the terminal device.

5. The information processing system according to claim 1.

11. a question information storage unit that stores information on a plurality of question candidates each assigned a question ID; and a medical questionnaire creation unit that creates medical questionnaire information including a question ID and a medical questionnaire ID of each selected question candidate based on a selection operation received from the medical questionnaire creator to select a question candidate from the question information storage unit.

5. The information processing system according to claim 1.

12. a medical questionnaire information storage unit that stores information about the medical questionnaire created by the medical questionnaire creation unit; The information acquisition unit acquires information on the plurality of different medical questionnaires from the medical questionnaire information storage unit. The information processing system according to claim 11.

13. the question information storage unit stores, for each candidate question, question quality information that is generated based on answers from a plurality of interview subjects and indicates the quality of the question; When integrating two or more questions with different question IDs and overlapping contents from the plurality of different medical questionnaires into one question, the integration processing unit integrates the two or more questions into the question with the highest quality indicated by the question quality information. The information processing system according to claim 11.

14. the question information storage unit stores, for each candidate question, question quality information that is generated based on answers from a plurality of interview subjects and indicates the quality of the question; The method further includes a question correction unit that corrects the content of each question candidate based on the question quality information so as to improve the quality of the question. The information processing system according to claim 11.

15. a condition determination unit that determines whether a combination of one or more specific questions included in the integrated medical questionnaire and the answers thereto satisfies a condition regarding the need for caution; a notification unit that, in response to the determination that the combination satisfies the condition, issues a notification including content associated with the condition to a medical professional.

5. The information processing system according to claim 1.

16. a response content storage unit that stores the response content of the interviewee to each question together with the user ID of the interviewee; The medical interview processing unit inquires of the medical interviewee whether or not to reuse the contents of the past answers to questions that the medical interviewee has previously answered among the questions included in the integrated medical interview sheet, and then performs a process of reusing the contents of the past answers stored in the answer content storage unit for the questions that have previously been answered.

5. The information processing system according to claim 1.

17. a computer for providing an online medical interview service that conducts a medical interview with a medical interview subject through communication with a terminal device; an information acquisition unit that acquires information on a medical questionnaire related to the interviewee, the medical questionnaire being one belonging to different medical entities or a plurality of different medical questionnaires belonging to the same medical entity; an integration processing unit that creates a single integrated medical questionnaire including each question from the plurality of different medical questionnaires, and integrates two or more questions from the plurality of different medical questionnaires that overlap in content into a single question; a medical interview processing unit that presents the integrated medical interview sheet to the interviewee via the terminal device and receives input of answers to each question included in the integrated medical interview sheet from the interviewee; to function as program.

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