Processing apparatus

Abstract

To provide a processing device capable of preventing a package from becoming undeliverable during delivery of the package.SOLUTION: A processing device (9) according to an aspect of the present invention includes a first determination unit (92) configured to determine, in a state where identification information of a package (B) is associated with identification information of a tray (2), whether an occupied area of a height to be virtually occupied on the first shelf (4) together with the tray (2) can be reserved, based on address information of a receiver (P1) included in the identification information of the package (B), height information included in the identification information of the tray (2), and use state information of the first shelf (4).SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present disclosure relates to a processing device. [Background technology]

[0002] For example, Patent Document 1 discloses a parcel delivery system that, when a parcel is scheduled to be delivered to a delivery box, determines whether delivery to the delivery box is possible based on the internal dimensions of the delivery box and the size of the parcel, and notifies a communication terminal carried by the delivery person. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Publication No. 2020-77305 Summary of the Invention [Problem to be solved by the invention]

[0004] The applicant has found the following problem: The parcel delivery system of Patent Document 1 does not reserve an area in the delivery locker to store parcels, so if another parcel is delivered to the delivery locker during delivery, the parcel may not be able to be delivered. The present disclosure has been made to solve such problems, and realizes a processing device that can prevent packages from becoming undeliverable midway through their delivery. [Means for solving the problem]

[0005] A processing device according to one embodiment of the present disclosure is a processing device used to deliver a package placed on a tray to a first shelf located at a recipient's residence, the processing device comprising: an information acquisition unit that acquires identification information of the tray including information on the height virtually occupied by the tray together with the luggage, identification information of the luggage including information on the recipient's location, and usage status information of the first shelf; a first determination unit that, with the identification information of the package linked to the identification information of the tray, determines whether or not an occupation area of ​​a height that is virtually occupied by the package together with the tray on the first shelf can be reserved based on the recipient's location information included in the identification information of the package, the height information included in the identification information of the tray, and usage status information of the first shelf; a reservation unit that reserves an occupied area of ​​the first shelf if reservation is possible before delivery of the package; Equipped with. [Effects of the Invention]

[0006] The present disclosure makes it possible to prevent packages from becoming undeliverable during delivery. [Brief explanation of the drawings]

[0007] [Figure 1] 2 is a block diagram showing the configuration of a control system of the delivery system according to the embodiment. FIG. [Figure 2] FIG. 10 is a diagram showing how a package is delivered from a second shelf to a first shelf in the delivery system of the embodiment. [Figure 3] FIG. 10 is a flowchart illustrating the flow of delivering a package using the delivery system of the embodiment. [Figure 4] FIG. 10 is a flowchart illustrating the flow of delivering a package using the delivery system of the embodiment. DETAILED DESCRIPTION OF THE INVENTION

[0008] Specific embodiments to which the present disclosure is applied will be described in detail below with reference to the drawings. However, the present disclosure is not limited to the following embodiments. The following description and drawings have been simplified as appropriate.

[0009] First, the configuration of the delivery system of this embodiment will be described. The delivery system of this embodiment is suitable for delivering packages from a second shelf located at the delivery source to a first shelf located at the address of a recipient, which is the delivery destination. Fig. 1 is a block diagram showing the configuration of a control system of a delivery system of this embodiment. Fig. 2 is a diagram showing how a package is delivered from a second shelf to a first shelf in the delivery system of this embodiment.

[0010] As shown in Figures 1 and 2, the delivery system 1 of this embodiment includes a tray 2, a delivery box 3, a first shelf 4, a first mobile terminal 5, a second shelf 6, a second mobile terminal 7, a robot 8, a processing device 9, and a database (DB) 10. The first shelf 4, the first mobile terminal 5, the second shelf 6, the second mobile terminal 7, the robot 8, the processing device 9, and the DB 10 are connected via a network 11. Here, the network 11 may be a wired or wireless communication line, for example, the Internet.

[0011] 2, the tray 2 has a basic flat plate shape on which cargo B can be placed, and a flange 21 protrudes from the side of the tray 2. A tag 22 storing identification information assigned to each tray 2 is provided on the side of the tray 2. In this case, the identification information of the tray 2 may include information on the height virtually occupied by the tray 2. The height information may be, for example, information on the number of steps of the rails 43, 61 that become unavailable due to the virtually occupied area when the tray 2 is stored on the first shelf 4 or the second shelf 6. The tag 22 may be, for example, a Near Field Communication (NFC) tag whose identification information can be read by a reader. The tray 2 is used repeatedly to deliver the package B, for example, and is delivered together with the package B.

[0012] The delivery box 3 is, for example, as shown in Fig. 2, a box that can be opened and closed, and is used to store and deliver the package B when the property information of the package B to be delivered is refrigerated or frozen, or irregular in shape. The delivery box 3 can store, for example, ice packs. The delivery box 3 is delivered while placed on the tray 2. The delivery box 3 is provided with identification information including height information of the delivery box 3. The height information may be, for example, information about the internal height of the delivery box 3 that can be accommodated, and information about the number of rails 43, 61 that become unusable when the delivery box 3 is accommodated on the first shelf 4 or the second shelf 6. The identification information of the delivery box 3 may be indicated, for example, by a unique two-dimensional code attached to the delivery box 3.

[0013] The first shelf 4 is located, for example, at the location of recipient P1 of package B. As shown in FIG. 2, the first shelf 4 includes a frame 41 and a reading unit 42. The frame 41 has, for example, a basic shape of a substantially rectangular shape when viewed from the front, and the front and rear of the frame 41 are open. On the inner surface of the frame 41, multiple pairs of rails 43 are arranged at intervals in the vertical direction of the frame 41. The pair of rails 43 extends in the front-rear direction of the frame body 41, and supports the tray 2 by placing the flange 21 of the tray 2 on the rails 43. Identification information including height position information of each pair of rails 43 is attached to each pair of rails 43.

[0014] 2, the reading units 42 are fixed to the frame 41 for each pair of rails 43. The reading units 42 read the identification information of the tray 2 from the tag 22 when the tray 2 is supported by the pair of rails 43. The reading unit 42 has identification information including position information of the first shelf 4 and identification information of the rails 43. The reading unit 42 links the read identification information of the tray 2 with the identification information of the first shelf 4 and the identification information of the rails 43 that support the tray 2 on the first shelf 4, and transmits the linked information to the DB 10.

[0015] The first portable terminal 5 is, for example, a portable terminal owned by the recipient P1, and is used to input receipt completion information for the package B and to obtain, from the processing device 9, prompting information to return the delivery box 3 to the original tray 2 on which the delivery box 3 was placed. The first portable terminal 5 transmits the receipt completion information for the package B to the DB10.

[0016] The second shelf 6 is arranged, for example, in a delivery base for temporarily storing packages to be delivered. The second shelf 6 has a configuration substantially the same as that of the first shelf 4, as shown in Fig. 2, for example, and includes a frame 62 on which multiple pairs of rails 61 are arranged, and a reading unit 63 arranged on the frame 62 so as to be able to read the identification information of the tray 2 from the tag 22 of the tray 2 supported by the pair of rails 61. The reading unit 63 has identification information including position information of the second shelf 6 and identification information of the rails 61. The reading unit 63 links the read identification information of the tray 2 with the identification information of the second shelf 6 and the identification information of the rails 61 that support the tray 2 on the second shelf 6, and transmits the linked information to the DB 10.

[0017] The second mobile terminal 7 is, for example, a mobile terminal owned by a worker P2 who is in charge of preparing the delivery of package B at the delivery base, and is used to input package information for package B to be delivered, obtain identification information for package B and identification information for the tray 2 on which package B is placed from the processing device 9, and read the identification information for the tray 2 on which package B is placed and link it to the identification information for package B.

[0018] Here, the package information for package B includes, for example, information about the shipper, the name, address and contact information of the delivery destination (recipient), and information about the characteristics and height of package B, and may be indicated by a unique two-dimensional code shown on a slip attached to package B. The characteristic information of package B may be, for example, information indicating that package B is refrigerated, frozen, room temperature, or irregularly shaped. The second mobile terminal 7 transmits package information of package B and identification information of tray 2 linked to the identification information of package B to DB10.

[0019] The robot 8 is a mobile body that delivers the package B from the second shelf 6 to the first shelf 4 and retrieves the tray 2 after the package B has been received from the first shelf 4. The robot 8 is equipped with a storage unit 81, for example, as shown in FIG. 2 , and is configured to be able to store the tray 2 from the second shelf 6 into the storage unit 81 and store the tray 2 from the storage unit 81 into the first shelf 4 using a transport mechanism not shown.

[0020] As shown in FIG. 1, the processing device 9 includes an information acquisition unit 91, a first judgment unit 92, a second judgment unit 93, a reservation unit 94, a management unit 95, a promotion unit 96, a selection unit 97, a warning unit 98, and a control unit 99. The information acquisition unit 91 acquires information from DB10 when the first judgment unit 92, the second judgment unit 93, the reservation unit 94, the management unit 95, the promotion unit 96, the selection unit 97, the warning unit 98, and the control unit 99 perform the processing described below. The information acquisition unit 91 acquires, for example, identification information of tray 2, luggage information of luggage B, identification information of luggage B, identification information of delivery box 3, height information of delivery box 3, identification information of first shelf 4, usage status information of first shelf 4, identification information of second shelf 6, usage status information of second shelf 6, and receipt completion information of luggage B from DB10.

[0021] The first judgment unit 92 judges whether or not the height of the occupied area virtually occupied by the tray 2 on the first shelf 4 together with the tray 2 can be reserved based on the location information of the recipient P1 included in the identification information of the package B, the identification information of the first shelf 4, the height information included in the identification information of the tray 2, and the usage status information of the first shelf 4. In addition, the first judgment unit 92 judges whether or not the height occupied area that is virtually occupied by the tray 2 on the second shelf 6 together with the tray 2 can be reserved based on the identification information of the second shelf 6, the height information included in the identification information of the tray 2, and the usage status information of the second shelf 6.

[0022] The second determination unit 93 determines whether the identification information of the selected tray 2 is linked to the identification information of the package B, as described below, based on the identification information of the tray 2 and the identification information of the package B. The reservation unit 94 reserves the occupied area of ​​the first shelf 4 and the occupied area of ​​the second shelf 6. The management unit 95 manages the usage status of the first shelf 4 and the second shelf 6, and accepts reservations for the occupied areas of the first shelf 4 and the second shelf 6. The management unit 95 also generates control information for controlling the robot 8, and generates identification information for the package B based on the package information of the package B.

[0023] When the package B is delivered in a state where it is contained in a delivery box 3, the promotion unit 96 generates promotion information to encourage the recipient P1 to return the delivery box 3 to the original tray 2 on which the delivery box 3 was placed after receiving the package B from the delivery box 3, and transmits the generated promotion information to the first portable terminal 5. The selection unit 97 selects a tray 2 suitable for placing luggage B based on the height information contained in the identification information of the tray 2 and the height information of luggage B contained in the identification information of luggage B, and transmits the identification information of the selected tray 2 to the second mobile terminal 7.

[0024] At this time, the selection unit 97 selects a delivery box 3 suitable for delivering package B if package B is refrigerated, frozen, or irregularly shaped based on the characteristic information and height information of package B contained in the identification information of package B, and the height information of delivery box 3 contained in the identification information of delivery box 3, and transmits the identification information of the selected delivery box 3 to the second mobile terminal 7. If the identification information of the selected tray 2 cannot be linked to the identification information of the baggage B to be placed on the tray 2, the warning unit 98 generates warning information and transmits it to the second portable terminal 7. The control unit 99 controls the robot 8 based on the control information generated by the management unit 95.

[0025] DB10 stores identification information of delivery box 3, height information of delivery box 3, identification information of first shelf 4, usage information of first shelf 4, reservation information of first shelf 4, identification information of second shelf 6, usage information of second shelf 6, reservation information of second shelf 6, height information of tray 2, identification information of tray 2, parcel information of parcel B, identification information of parcel B, and receipt completion information of parcel B, etc.

[0026] Next, the flow of delivering package B using the delivery system 1 of this embodiment will be described. Figures 3 and 4 are flow charts for explaining the flow of delivering package B using the delivery system of this embodiment. Here, the information stored in DB 10 is acquired by the information acquisition unit 91 of the processing device 9 as needed during each of the following processes (steps). First, when worker P2 inputs package information for package B via the second portable terminal 7, the second portable terminal 7 transmits the package information for package B to DB10 (S1). Then, the management unit 95 of the processing device 9 generates identification information for package B linked to the package information for package B, and transmits the generated identification information for package B to the second portable terminal 7 (S2).

[0027] Next, the selection unit 97 of the processing device 9 selects a tray 2 suitable for placing the luggage B based on the height information contained in the identification information of the tray 2 and the height information of the luggage B contained in the identification information of the luggage B, and transmits the identification information of the selected tray 2 to the second mobile terminal 7 (S3). At this time, the selection unit 97 of the processing device 9 may select a delivery box 3 suitable for containing and delivering package B if package B is refrigerated, frozen, or irregularly shaped, based on the characteristic information and height information of package B included in the identification information of package B, and the height information of delivery box 3 included in the identification information of delivery box 3, and select tray 2 using the height information of the selected delivery box 3 as height information for package B. Then, the selection unit 97 of the processing device 9 may transmit the identification information of the selected tray 2 and the identification information of the selected delivery box 3 to the second mobile terminal 7.

[0028] Next, the first judgment unit 92 of the processing device 9 judges whether or not the height of the occupied area virtually occupied by the tray 2 on the first shelf 4 together with the tray 2 can be reserved based on the location information of the recipient P1 in the package information of the package B linked to the identification information of the package B, the identification information of the first shelf 4, the height information included in the identification information of the selected tray 2, and the usage status information of the first shelf 4 (S4). If reservation is possible (YES in S4), the reservation unit 94 of the processing device 9 generates reservation information to reserve an area on the first shelf 4 of the height that it virtually occupies together with the selected tray 2, and sends it to the DB10, and also sends reservation completion information to the second mobile terminal 7 (S5).

[0029] At this time, the reservation information may be, for example, identification information of the selected tray 2, identification information of the rail 43 into which the tray 2 is inserted, and information on the number of stages of the rail 43 that become unavailable due to the virtual occupied area. Then, the management unit 95 of the processing device 9 updates the usage status information of the first shelf 4 and transmits it to the DB 10. Here, the management unit 95 of the processing device 9 generates usage status information including available space information for the first shelf 4 based on the identification information of the first shelf 4, the identification information of the luggage B stored on the first shelf 4, the identification information of the tray 2 linked to the identification information of the luggage B stored on the first shelf 4, the identification information of the rail 43 supporting the tray 2 stored on the first shelf 4, the luggage information of the luggage B linked to the identification information of the luggage B stored on the first shelf 4, the reservation information for the first shelf 4, and the receipt completion information.

[0030] On the other hand, if reservation is not possible (NO in S4), the management unit 95 of the processing device 9 may, for example, send a message to the first mobile terminal 5 owned by the recipient P1 urging the recipient P1 to pick up the package B that has not been received on the first shelf 4. Then, for example, when the recipient P1 transmits receipt completion information for the package B via the first portable terminal 5 and the tray 2 on which the package B was placed is collected by the robot 8, the management unit 95 of the processing device 9 returns to step S4 again. This process may be repeated until a reservation becomes possible.

[0031] After worker P2 confirms the identification information and reservation completion information of the selected tray 2 via the second portable terminal 7, he places the luggage B on the selected tray 2. Then, worker P2 reads the tag 22 of the tray 2 via the second portable terminal 7 to obtain the identification information of the tray 2. The second portable terminal 7 links the identification information of the tray 2 to the identification information of the luggage B and transmits the linked information to the DB 10 (S6). At this time, if package B is refrigerated, frozen, or irregularly shaped, worker P2 may check the identification information of the selected delivery box 3 via the second mobile terminal 7 and place package B in the selected delivery box 3. Then, the second mobile terminal 7 may link the identification information of the delivery box 3 obtained by worker P2 via the second mobile terminal 7 to the identification information of package B and transmit it to DB10.

[0032] Next, the second judgment unit 93 of the processing device 9 judges whether the identification information of the selected tray 2 is linked to the identification information of the cargo B to be placed on the tray 2, based on the identification information of the tray 2 and the identification information of the cargo B (S7). At this time, if the package B is refrigerated, frozen, or irregularly shaped, the second judgment unit 93 of the processing device 9 may also determine whether the identification information of the selected delivery box 3 is linked to the identification information of the package B to be contained in the delivery box 3.

[0033] If the identification information of the selected tray 2 is not linked to the identification information of the luggage B to be placed on the tray 2 (NO in S7), the warning unit 98 of the processing device 9 generates warning information to the effect that the identification information of the selected tray 2 is not linked to the identification information of the luggage B to be placed on the tray 2, and transmits the warning information to the second mobile terminal 7 (S8). Then, for example, the second determination unit 93 of the processing device 9 returns to the step of S7 again. If the identification information of the selected tray 2 is linked to the identification information of the cargo B to be placed on the tray 2 (YES in S7), the management unit 95 of the processing device 9 generates instruction information to store the cargo B on the second shelf 6 and sends it to the second mobile terminal 7.

[0034] After confirming the instruction information on the second mobile terminal 7, the worker P2 places the package B on the tray 2 and stores it on the second shelf 6 (S9). At this time, if the package B is refrigerated, frozen, or irregularly shaped, the package B is stored on the second shelf 6 together with the tray 2 in a delivery box 3. The management unit 95 of the processing device 9 may transmit to the second portable terminal 7 the identification information of the rails 61 that can secure an occupation area of ​​a height that is virtually occupied together with the tray 2 when the tray 2 is inserted and supported on the rails 61 on the second shelf 6, based on the height information included in the identification information of the selected tray 2, the identification information of the second shelf 6, and the usage status information of the second shelf 6. Then, the worker P2 may confirm, via the second portable terminal 7, the rails 61 into which the tray 2 is to be inserted, and insert the tray 2 onto the rails 61 to support it.

[0035] Here, the management unit 95 of the processing device 9 generates usage status information including available space information of the second shelf 6 based on the identification information of the second shelf 6, the identification information of the luggage B stored on the second shelf 6, the identification information of the tray 2 linked to the identification information of the luggage B stored on the second shelf 6, the identification information of the rail 61 supporting the tray 2 on the second shelf 6, the luggage information of the luggage B stored on the second shelf 6 linked to the identification information of the luggage B, and the reservation information of the second shelf 6. The reading unit 63 of the second shelf 6 reads the identification information of the tray 2 and transmits the identification information of the tray 2, the identification information of the second shelf 6, and the identification information of the rails 61 that support the tray 2 on the second shelf 6 to the DB 10. As a result, the management unit 95 of the processing device 9 updates the usage status information of the second shelf 6 and transmits it to the DB 10.

[0036] Next, the management unit 95 of the processing device 9 generates control information for the robot 8 to deliver the cargo B from the second shelf 6 to the first shelf 4 based on the identification information of the cargo B, the identification information of the second shelf 6, the identification information of the rail 61 supporting the tray 2 on which the cargo B is placed on the second shelf 6, the identification information of the first shelf 4, and the identification information of the reserved rail 43 included in the reservation information of the first shelf 4 (S10).

[0037] Next, the control unit 99 of the processing device 9 controls the robot 8 based on the control information. The robot 8 takes the tray 2 on which the item B is placed from the second shelf 6 and stores it in the storage unit 81. The robot 8 then moves to the first shelf 4, takes the tray 2 on which the item B is placed from the storage unit 81, and inserts it into the reserved rail 43 on the first shelf 4 to be supported (S11). This allows package B to be delivered from the second shelf 6 to the first shelf 4. In this way, an occupied area capable of accommodating package B together with the tray 2 is reserved on the first shelf 4, and then package B is delivered by the robot 8. This prevents a situation in which another package is delivered to the first shelf 4 during delivery, making package B unable to be delivered.

[0038] The reader 42 of the first shelf 4 reads the identification information of the tray 2 and transmits the identification information of the tray 2, the identification information of the first shelf 4, and the identification information of the rails 43 that support the tray 2 on the first shelf 4 to the DB 10. As a result, the management unit 95 of the processing device 9 updates the usage status information of the first shelf 4 and transmits it to the DB 10. Then, the management unit 95 of the processing device 9 generates delivery completion information indicating that package B has been delivered to the first shelf 4 based on the contact information of the recipient P1 linked to the identification information of package B, and sends this information to the first mobile terminal 5 of the recipient P1.

[0039] At this time, if the package B is refrigerated, frozen, or irregularly shaped, the promotion unit 96 of the processing device 9 may generate promotion information to encourage the recipient P1 to return the delivery box 3 to the original tray 2 on which it was placed, and send it to the first mobile terminal 5. This encourages the recipient P1 to return the delivery box 3. When recipient P1 receives package B from the first shelf 4 and then inputs receipt completion information for package B via the first mobile terminal 5, the management unit 95 of the processing device 9 updates the usage status information for the first shelf 4 and sends it to DB10 (S12).

[0040] Next, the first judgment unit 92 of the processing device 9 judges whether or not the height occupied area on the second shelf 6 that is virtually occupied by the tray 2 together with the second shelf 6 can be reserved based on the identification information of the second shelf 6, the height information included in the identification information of the tray 2, and the usage status information of the second shelf 6 (S13). If reservation is possible (YES in S13), the reservation unit 94 of the processing device 9 generates reservation information (S14) to reserve an occupation area on the second shelf 6 of a height that is virtually occupied together with the tray 2. At this time, the reservation information may be, for example, identification information of the tray 2 to be delivered (collected) to the second shelf 6, identification information of the rail 61 into which the tray 2 is inserted, and information on the number of stages of the rail 61 that will become unavailable due to the virtual occupation area.

[0041] Then, the management unit 95 of the processing device 9 updates the usage status information of the second shelf 6 and transmits it to the DB 10. On the other hand, if reservation is not possible (NO in S13), the management unit 95 of the processing device 9 returns to the step of S13 after, for example, waiting for a while.

[0042] Next, the management unit 95 of the processing device 9 generates control information for the robot 8 to retrieve the tray 2 from the first shelf 4 to the second shelf 6 based on the identification information of the tray 2 to be delivered to the second shelf 6, the identification information of the second shelf 6, the identification information of the reserved rail 61 included in the reservation information for the second shelf 6, the identification information of the first shelf 4, and the identification information of the rail 43 supporting the tray 2 on the first shelf 4 (S15).

[0043] Next, the control unit 99 of the processing device 9 controls the robot 8 based on the control information. The robot 8 removes the tray 2 from the first shelf 4 and stores it in the storage unit 81. The robot 8 then moves to the second shelf 6, removes the tray 2 from the storage unit 81, and inserts and supports it on the reserved rails 61 on the second shelf 6, completing the delivery work for the package B (S16). If a delivery box 3 is placed on the tray 2, the tray 2 is collected together with the delivery box 3. At this time, the management unit 95 of the processing device 9 updates the usage status information of the first shelf 4 and transmits it to the DB 10. In addition, the reading unit 63 of the second shelf 6 reads the identification information of the tray 2 and transmits the identification information of the tray 2, the identification information of the second shelf 6, and the identification information of the rails 61 that support the tray 2 on the second shelf 6 to the DB 10. As a result, the management unit 95 of the processing device 9 updates the usage status information of the second shelf 6 and transmits it to the DB 10.

[0044] In this way, the processing device 9 of this embodiment reserves an occupied area on the first shelf 4 that can accommodate package B together with the tray 2, and then delivers package B. This prevents a situation in which package B cannot be delivered because another package is delivered to the first shelf 4 during delivery. Moreover, since the identification information of the tray 2 includes information on the height virtually occupied by the tray 2, the processing device 9 of this embodiment operates on the premise that a virtual package B is placed on the tray 2, regardless of whether the package B is actually placed on the tray 2. Therefore, the process of checking whether the package B is placed on the tray 2 can be omitted, and the delivery system 1 can be simplified.

[0045] In the processing device 9 of this embodiment, when an occupied area on the second shelf 6 that can accommodate cargo B together with the tray 2 is reserved and then the tray 2 is delivered, it is possible to prevent a situation in which other cargo is delivered to the second shelf 6 during delivery, making it impossible to deliver the tray 2. In the processing device 9 of this embodiment, when a delivery box 3 containing package B is delivered while placed on a tray 2, the recipient P1 can return the delivery box 3 to the original tray 2 on which it was placed after receiving package B from the delivery box 3, thereby improving the recovery rate of the delivery box 3.

[0046] In the processing device 9 of this embodiment, if a tray 2 suitable for placing the package B is selected and notified to the worker P2, the workability of the worker P2 can be improved, and as a result, the delivery efficiency of the package B can be improved. In the processing device 9 of this embodiment, if the worker P2 is warned that the identification information of a tray 2 suitable for placing luggage B is not linked to the identification information of the luggage B, it is possible to prevent the worker P2 from mistakenly placing luggage B on a different tray 2.

[0047] In the above embodiment, the robot 8 delivers the package B, but the package B may also be delivered by a delivery person. In the delivery process of the package B in the above embodiment, the trays 2 and delivery boxes 3 are collected, but the process of collecting the trays 2 and delivery boxes 3 may be omitted. In the above embodiment, the luggage information of luggage B is input via the second mobile terminal 7, and the identification information of the tray 2 is read and linked to the identification information of luggage B, but for example, the input and linking may be performed via an input device arranged near the second shelf 6. Also, in the above embodiment, the worker P2 obtains various pieces of information via the second mobile terminal 7, but the information may also be obtained via a display device arranged near the second shelf 6.

[0048] In the above embodiment, the receipt completion information for the package B is input via the first portable terminal 5, but it may also be input via an input device arranged near the first shelf 4. In the above embodiment, the identification information of the tray 2, including the height information virtually occupied together with the tray 2, is stored in the tag 22, but it may also be stored in the DB10, and the identification information of the tray 2 read by the reading unit may be compared with the identification information of the tray 2 stored in the DB10 to obtain the height information virtually occupied together with the tray 2. Some or all of the above processes may be executed by a computer program.

[0049] The present disclosure is not limited to the above-described embodiments, and can be modified as appropriate within the scope of the present disclosure. [Explanation of symbols]

[0050] 1. Delivery System 2 trays, 22 tags 3 Shipping box 4 first shelf, 41 frame body, 42 reading unit, 43 rail 5. First mobile device 6 second shelf, 61 rail, 62 frame body, 63 reading unit 7 Second mobile device 8 robots, 81 storage units 9 Processing device, 91 Information acquisition unit, 92 First determination unit, 93 Second determination unit, 94 Reservation unit, 95 Management unit, 96 Promotion unit, 97 Selection unit, 98 Warning unit, 99 Control unit 10 Databases 11 Network B. Luggage P1 Recipient P2 worker

Claims

1. A processing device used to deliver a package placed on a tray to a first shelf located at a recipient's residence, comprising: an information acquisition unit that acquires identification information of the tray including information on the height virtually occupied by the tray together with the luggage, identification information of the luggage including information on the recipient's location, and usage status information of the first shelf; a first determination unit that, with the identification information of the package linked to the identification information of the tray, determines whether or not an occupation area of ​​a height that is virtually occupied by the package together with the tray on the first shelf can be reserved based on the recipient's location information included in the identification information of the package, the height information included in the identification information of the tray, and usage status information of the first shelf; a reservation unit that reserves an occupied area of ​​the first shelf if reservation is possible before delivery of the package; A processing device comprising:

2. the information acquisition unit acquires usage status information of a second shelf arranged at a delivery source, the first determination unit determines whether or not an occupation area of ​​a height that is virtually occupied by the luggage together with the tray on the second shelf can be reserved based on the height information included in the identification information of the tray and usage status information of the second shelf, with the identification information of the luggage linked to the identification information of the tray; The processing device according to claim 1 , wherein, if reservation is possible, the reservation unit reserves an occupied area of ​​the second shelf.

3. 3. The processing device according to claim 1, further comprising a prompting unit that, when the delivery box containing the package is delivered while placed on the tray, prompts the recipient to return the delivery box to the original tray on which the delivery box was placed after the recipient receives the package from the delivery box.

4. 3. The processing device according to claim 1, further comprising a selection unit that selects a tray suitable for placing the luggage based on the height information included in the tray identification information and the height information of the luggage included in the luggage identification information, and notifies the worker in charge of placing the luggage on the tray.

5. a second determination unit that, when the identification information of the luggage is linked to the identification information of the tray, determines whether the identification information of the luggage is linked to the identification information of a tray suitable for placing the luggage; a warning unit that warns the worker when identification information of a tray suitable for placing the luggage is not linked to identification information of the luggage; The processing device of claim 4 , comprising:

Images