Information providing system
The information provision system addresses the lack of guidance for wheelchair users in elevators during earthquakes by using a control device and location management system to inform users of elevator status and their position, ensuring safe evacuation.
Patent Information
- Application Number
- JP2024121234
- Authority / Receiving Office
- JP · JP
- Patent Type
- Applications
- Current Assignee / Owner
- Filing Date
- 2024-07-26
- Publication Date
- 2026-02-05
- Estimated Expiration
- 2044-07-26
AI Technical Summary
Conventional elevators do not provide information to wheelchair users who are ejected during an earthquake, leaving them unsure of what to do next.
An information provision system with an elevator control device and location management device that communicates with a terminal carried by the wheelchair user, providing useful information based on the user's position and the elevator's status after an earthquake.
Enables the provision of timely and relevant information to wheelchair users, guiding them on what to do next and facilitating their safe evacuation.
Smart Images

Figure 2026019570000001_ABST
Abstract
Description
[Technical Field]
[0001] The present disclosure relates to an information providing system. [Background technology]
[0002] A system for supporting the restoration of elevators is described in Patent Document 1. In the system described in Patent Document 1, if an elevator is to be stopped when people who have difficulty evacuating are on upper floors, a notification is sent to maintenance personnel so that restoration of the elevator is given priority. [Prior art documents] [Patent documents]
[0003] [Patent Document 1] JP 2019-1555 A Summary of the Invention [Problem to be solved by the invention]
[0004] If an earthquake occurs while a wheelchair user is in the elevator, the user will be forced to exit the elevator. In conventional elevators, no information is provided to wheelchair users who have been ejected from the elevator, leaving them with no idea what to do next.
[0005] The present disclosure has been made to solve the above-mentioned problems. An object of the present disclosure is to provide an information provision system that can provide useful information to a wheelchair user when the wheelchair user is forced out of the car due to an earthquake. [Means for solving the problem]
[0006] An information provision system according to the present disclosure includes an elevator control device and a location management device capable of communicating with the control device. The control device includes an operation control unit that controls automatic operation, which causes the first car to respond to calls, earthquake control operation, which causes the first car to stop at an evacuation floor when an earthquake occurs, and diagnostic operation, which is performed under certain conditions after the earthquake control operation, and a communication unit that transmits first information indicating the operating status of the first car to the location management device after an earthquake occurs. The location management device includes a position detection unit that detects the position of a terminal carried by a wheelchair user, a determination unit that determines whether the wheelchair user has descended from the first car to an evacuation floor by earthquake control operation based on the first information from the control device and the position of the terminal detected by the position detection unit, a determination unit that determines information to be provided to the wheelchair user based on the first information from the control device when the determination unit determines that the wheelchair user has descended to the evacuation floor, and a notification control unit that causes the terminal to notify the information determined by the determination unit. [Effects of the Invention]
[0007] With the information providing system according to the present disclosure, when an earthquake occurs and a wheelchair user is forced out of the car, useful information can be provided to the wheelchair user. [Brief explanation of the drawings]
[0008] [Figure 1] 1 is a diagram illustrating an example of an information providing system according to a first embodiment. [Figure 2] 10 is a flowchart showing an example of the operation of the control device. [Figure 3] 10 is a flowchart showing another example of the operation of the control device. [Figure 4] 10 is a flowchart illustrating an example of the operation of the position management device. [Figure 5] FIG. 2 illustrates an example of hardware resources of a location management device. [Figure 6] FIG. 10 is a diagram illustrating another example of hardware resources of the position management device. DETAILED DESCRIPTION OF THE INVENTION
[0009] The following detailed description will be given with reference to the drawings. Duplicate descriptions will be simplified or omitted as appropriate. In each drawing, the same reference numerals indicate the same or corresponding parts.
[0010] Embodiment 1 1 is a diagram illustrating an example of an information provision system 1 according to the first embodiment. The information provision system 1 includes an elevator device 2, a position management device 3, and a receiving device 4. The elevator device 2 includes a car 5, a control device 6, and an earthquake sensor 7.
[0011] The car 5 stops at multiple floors in the building. Passengers can ride the car 5 to travel to their desired floor. When the earthquake sensor 7 detects a preset acceleration, it outputs a detection signal. The detection signal from the earthquake sensor 7 is input to the control device 6. The control device 6 controls the operation of the car 5. The control device 6 includes, for example, an operation control unit 11, a communication unit 12, and a determination unit 13.
[0012] The operation control unit 11 controls various operations such as automatic operation, earthquake control operation, and diagnostic operation. Automatic operation is an operation in which the car 5 responds sequentially to registered calls. Earthquake control operation is an operation in which, when an earthquake occurs, the car 5 is stopped at an evacuation floor to evacuate passengers riding in the car 5. The evacuation floor is set in advance. It is preferable that the evacuation floor is the nearest floor. Earthquake control operation is performed immediately after an earthquake occurs. Diagnostic operation is an operation in which the necessary diagnosis is automatically performed to return the car 5 to automatic operation after an earthquake occurs. In diagnostic operation, the presence or absence of an abnormality is determined. Diagnostic operation is performed under certain conditions after earthquake control operation.
[0013] The communication unit 12 controls the communication function of the control device 6. The control device 6 communicates with the position management device 3 via the communication unit 12. The determination unit 13 determines whether or not an abnormality exists during diagnostic operation.
[0014] It is preferable that the location management device 3 is capable of two-way communication with the control device 6. As an example, the location management device 3 is installed in a building in which the elevator device 2 is installed. The location management device 3 may also be installed in a location away from the building. The location management device 3 may be realized by one server device or by multiple server devices. The location management device 3 may also be realized by a cloud server. The location management device 3 includes, for example, a memory unit 20, a location detection unit 21, a determination unit 22, a determination unit 23, and a notification control unit 24.
[0015] A user who uses this information provision system 1 carries a terminal 8. The terminal 8 may be any type of device. As an example, the terminal 8 is a smartphone. The terminal 8 is provided with a display 9. The display 9 is an example of an alarm. The terminal 8 may be provided with an alarm other than the display 9. For example, a UWB (Ultra-Wide Band) tag is built into the terminal 8. Identification information for identifying the terminal 8, i.e., identification information for identifying the user who carries the terminal 8, is stored in the tag.
[0016] The receiving device 4 wirelessly receives the information transmitted by the terminal 8. The information includes identification information. For example, the receiving device 4 is a UWB reader. The receiving device 4 is preferably arranged so that it can receive the information transmitted by the terminal 8 no matter where the terminal 8 is located in the building in which the elevator device 2 is installed. Note that if the terminal 8 is located in a certain section of the building, the receiving device 4 may not be able to receive the information transmitted by the terminal 8. Even in such a case, it is preferable that the receiving device 4 can receive the information transmitted by the terminal 8 as long as the terminal 8 is located at a hall where the car 5 can stop. The information received by the receiving device 4 is transmitted to the location management device 3.
[0017] The position detection unit 21 of the position management device 3 detects the position of the terminal 8, i.e., the position of the user, based on the information received by the receiving device 4. For example, the storage unit 20 stores, for each user, the identification information of the terminal 8 and attribute information indicating the user's attributes in association with each other. If the user uses a wheelchair, the attribute information indicating that the user is a wheelchair user is stored in the storage unit 20. The position detection unit 21 can detect the position of the terminal 8 carried by the wheelchair user based on the information stored in the storage unit 20. In the following description, when it is necessary to distinguish the terminal 8 carried by the wheelchair user from terminals 8 carried by other users, it will be referred to as "terminal 8W."
[0018] 2 to 4, the functions of the information provision system 1 will be described in detail below. Fig. 2 is a flowchart showing an example of the operation of the control device 6. Fig. 2 shows an example in which the earthquake sensor 7 can detect the acceleration of a building in three stages.
[0019] In the control device 6, the operation control unit 11 performs automatic operation (S101). While automatic operation is being performed, the control device 6 determines whether or not an earthquake has occurred (S102).
[0020] As described above, FIG. 2 shows an example in which the earthquake sensor 7 detects the acceleration of a building in three levels. When the earthquake sensor 7 detects a first level acceleration, it outputs a first detection signal. When the earthquake sensor 7 detects a second level acceleration that is greater than the first level acceleration, it outputs a second detection signal. When the earthquake sensor 7 detects a third level acceleration that is greater than the second level acceleration, it outputs a third detection signal. The first level acceleration, second level acceleration, and third level acceleration are set in advance.
[0021] The control device 6 may determine whether an earthquake has occurred in any manner. As an example, when a first detection signal is input from the earthquake sensor 7, the control device 6 determines that an earthquake has occurred. That is, a Yes determination is made in S102. When a Yes determination is made in S102, the operation control unit 11 performs earthquake control operation (S103). In earthquake control operation, the car 5 stops, for example, at the nearest floor. When the car 5 stops at the nearest floor, the door opens. Note that if a Yes determination is made in S102 when an unmanned car 5 is stopped at a landing, earthquake control operation does not have to be performed.
[0022] After earthquake control operation is performed, the control device 6 judges the detection signal input from the earthquake sensor 7. First, it is judged whether or not the third detection signal has been input (S104). If the third detection signal has been input, a Yes judgment is made in S104. If the third detection signal has not been input, a No judgment is made in S104. If the No judgment is made in S104, it is judged whether or not the second detection signal has been input (S105). If the second detection signal has been input, a Yes judgment is made in S105. If the second detection signal has not been input, a No judgment is made in S105. If the No judgment is made in S105, it is judged whether or not the first detection signal has been input (S106). In S106, a Yes judgment is basically made.
[0023] If S104 returns Yes, car 5 pauses without returning to automatic operation (S107). If S104 returns Yes, an inspection by an elevator maintenance technician is required for car 5 to return to automatic operation. If no abnormalities are found during the inspection, the maintenance technician manually returns car 5 to automatic operation.
[0024] If S105 is judged as Yes, the operation control unit 11 performs diagnostic operation (S108). During diagnostic operation, various data is acquired. The judgment unit 13 judges whether or not there is an abnormality based on the acquired data (S109). If there is an abnormality in the data acquired during diagnostic operation, S109 is judged as Yes. If S109 is judged as Yes, the car 5 is put to a pause without returning to automatic operation (S107).
[0025] If the diagnostic operation is completed without detecting any abnormality, the determination in S109 is No. If the determination in S109 is No, the operation control unit 11 resumes automatic operation (S110). Note that after automatic operation is resumed in S110, a maintenance person may perform a confirmation operation.
[0026] If the determination in S106 is Yes, it is determined whether a certain time has elapsed (S111). For example, if a certain time has elapsed since the earthquake control operation ended, the determination in S111 is Yes. If the determination in S111 is Yes, the operation control unit 11 resumes automatic operation (S112).
[0027] Fig. 3 is a flowchart showing another example of the operation of the control device 6. The process shown in S201 of Fig. 3 is similar to the process shown in S102 of Fig. 2. If the result of S201 is Yes, the communication unit 12 transmits operation information (first information) indicating the operating status of the car 5 to the position management device 3 (S202).
[0028] After earthquake control operation has been started in S103, the operating status may include, for example, that earthquake control operation is being performed, that the car 5 is moving to the nearest floor in earthquake control operation, or that the car 5 is stopped at the nearest floor in earthquake control operation. If a Yes determination is made in S104, the operating status may include, for example, that the car 5 is at rest, i.e., that automatic operation will not be resumed. If a Yes determination is made in S105, the operating status may include, for example, that diagnostic operation is being performed, that automatic operation will be resumed if no abnormality is detected in diagnostic operation, that automatic operation will not be resumed because an abnormality was detected in diagnostic operation, or that diagnostic operation has ended without any abnormality being detected. If a Yes determination is made in S106, the operating status may include, for example, that automatic operation will be resumed without diagnostic operation being performed. Examples of the operating status are not limited to these.
[0029] 3 shows a preferred example in which transmission of driving information to the location management device 3 is started after an earthquake occurs. As another example, transmission of driving information to the location management device 3 may be performed even when automatic driving is being performed.
[0030] FIG. 4 is a flowchart showing an example of the operation of the position management device 3.
[0031] The location management device 3 determines whether or not operation information has been received from the control device 6 of the elevator device 2 (S301). When the location management device 3 receives the operation information transmitted by the communication unit 12 in S202, it determines Yes in S301.
[0032] If the determination in S301 is Yes, the determination unit 22 determines whether or not the wheelchair user has descended from the car 5 to an evacuation floor due to earthquake controlled operation (S302). If the determination unit 22 determines that the wheelchair user has descended from the car 5 to an evacuation floor due to earthquake controlled operation, the determination in S302 is Yes. The determination unit 22 makes the determination in S302 based on the operation information received from the control device 6 and the position of the terminal 8W detected by the position detection unit 21. For example, if operation information indicating that the car 5 is stopped at the nearest floor due to earthquake controlled operation is received from the control device 6, and the position detection unit 21 detects that the terminal 8W has moved from the car 5 to the hall of the nearest floor, the determination unit 22 determines Yes in S302.
[0033] If the determination in S302 is Yes, the determination unit 23 determines information to be provided to the wheelchair user (S303). Hereinafter, this information will also be referred to as provided information. The determination unit 23 determines the provided information in S303 based on the driving information received from the control device 6.
[0034] For example, if the operation information includes information indicating that S104 was judged as Yes, the decision unit 23 may include in the provided information that the elevator cannot be used because car 5 is out of service.
[0035] If the operation information includes information indicating that a diagnostic operation will be started, the decision unit 23 may include in the provided information that the diagnostic operation will be started soon. If the operation information includes information indicating that a diagnostic operation has already started, the decision unit 23 may include in the provided information that the diagnostic operation is currently being performed and that the elevator will be able to be used if no abnormality is detected in the diagnostic operation.
[0036] If the operation information includes information indicating that an abnormality has been detected in the diagnostic operation, the decision unit 23 may include in the provided information a message indicating that the elevator has become unusable because an abnormality has been detected.If the operation information includes information indicating that the diagnostic operation has ended without detecting an abnormality, the decision unit 23 may include in the provided information a message indicating that the elevator will soon be usable because it has been confirmed that the elevator is normal.
[0037] If the operation information includes information indicating that the result of the determination in S106 is Yes, the determination unit 23 may include in the information to be provided that the elevator will be available for use in a few minutes. It is preferable that the determination unit 23 determines, as the information to be provided, information that is useful for a wheelchair user who has been forcibly removed from the car 5 due to earthquake control operation to decide what to do next.
[0038] The notification control unit 24 performs processing to cause the provision information determined by the determination unit 23 in S303 to be notified from the terminal 8W of the wheelchair user who has descended to the evacuation floor under earthquake control operation (S304). As an example, the notification control unit 24 transmits the provision information determined by the determination unit 23 to the terminal 8W. As a result, the provision information is displayed on the display 9 of the terminal 8W. The wheelchair user can decide what to do next by looking at the provision information displayed on the display 9 of the terminal 8W.
[0039] For example, if the display 9 displays "The elevator will be available for use soon," wheelchair users can wait in peace at the current landing. Also, if the display 9 displays "The elevator will be available for use if no abnormalities are detected during diagnostic operation," wheelchair users can wait where they are, or ask for help from others if necessary. If the display 9 displays "The elevator is no longer available due to the detection of an abnormality," wheelchair users can ask for help from others or contact an acquaintance.
[0040] In the example shown in this embodiment, if an earthquake occurs and a wheelchair user is forced to get out of the car 5, useful information can be provided to the wheelchair user. In particular, in the example shown in this embodiment, information according to the operating status of the car 5 can be displayed on the display 9 of the terminal 8W.
[0041] The following describes other functions that can be adopted by the information providing system 1. If possible, the information providing system 1 may adopt a combination of the following functions.
[0042] In S303, the determination unit 23 may determine information to be provided to the wheelchair user based on the operation information received from the control device 6 and the position of the terminal 8W detected by the position detection unit 21. In this example, information according to the operation status of the car 5 and the current position of the wheelchair user can be displayed on the display 9 of the terminal 8W and communicated to the user.
[0043] For example, if the operation information includes information indicating that the diagnostic operation ended without detecting any abnormality and the wheelchair user is near the landing, the decision unit 23 may include in the provided information that the elevator will soon be available for use. On the other hand, if the wheelchair user is away from the landing, the decision unit 23 may include in the provided information, in addition to the above information, a guide map to the elevator landing.
[0044] As another function, the information to be provided determined by the determination unit 23 in S303 may include an estimated time until the car 5 returns to automatic operation. In this example, the wheelchair user can know the approximate time until automatic operation resumes, making it easier for the wheelchair user to decide on future actions.
[0045] As another function, the position management device 3 may further include a request unit 25. When the car 5 returns to automatic operation, the request unit 25 transmits to the control device 6 a first call request to call the car 5 to a floor where a wheelchair user is located, that is, an evacuation floor in earthquake control operation. Whether automatic operation, which was temporarily stopped as a result of determining Yes in S102, will be resumed can be determined based on the operation information received from the control device 6.
[0046] In the control device 6 that has received the first call request, the operation control unit 11 performs control in accordance with the first call request during the resumed automatic operation. That is, the operation control unit 11 stops the car 5 at the floor that was the evacuation floor and opens the door. This allows the wheelchair user to get on the car 5 and move to the destination floor. In this example, the call for the wheelchair user's destination floor may be automatically registered. The destination floor for the wheelchair user can be determined from the call that was registered immediately before earthquake control operation was implemented.
[0047] In this embodiment, an example has been described in which the control device 6 controls one car 5. As another example, the control device 6 may be equipped with a group management function. That is, the control device 6 may control multiple cars 5. As an example, consider the simplest example in which the control device 6 controls the operation of car 5A and the operation of car 5B. In such a case, the operation flows shown in Figs. 2 to 4 are performed for each of the cars 5A and 5B.
[0048] Furthermore, when a wheelchair user is dropped off from car 5A to an evacuation floor during earthquake control operation, the determination unit 23 may determine, in S303, information to be provided to the wheelchair user based on the operation information of car 5A and the operation information of car 5B received from the control device 6. For example, if car 5B can stop at the evacuation floor and car 5B returns to automatic operation before car 5A returns to automatic operation, the information to be provided to the wheelchair user may include guidance urging the wheelchair user to board car 5B. In this case, the request unit 25 may transmit a second call request to the control device 6 to call car 5B to the evacuation floor. This allows the wheelchair user to board car 5B and travel to the destination floor. Note that even if car 5B is not equipped with facilities for wheelchair users, the operation control unit 11 may control car 5B for wheelchair users when causing car 5B to respond to the second call request. Controls for wheelchair users may include allowing the door to stay open longer or slowing down the speed at which the door opens and closes.
[0049] 5 is a diagram showing an example of hardware resources of the location management device 3. The location management device 3 includes, as hardware resources, a processing circuit 30 including a processor 31 and a memory 32. The processing circuit 30 may include multiple processors 31. The processing circuit 30 may include multiple memories 32.
[0050] In this embodiment, the units denoted by the reference numerals 20 to 25 represent functions possessed by the position management device 3. The function of the storage unit 20 is realized by the memory 32. The functions of the units denoted by the reference numerals 21 to 25 can be realized by software written as a program, firmware, or a combination of software and firmware. The program is stored in the memory 32. The position management device 3 realizes the functions of the units denoted by the reference numerals 21 to 25 by executing the program stored in the memory 32 by the processor 31 (computer).
[0051] The processor 31 is also called a CPU (Central Processing Unit), etc. The memory 32 may be a semiconductor memory, etc.
[0052] Fig. 6 is a diagram showing another example of hardware resources of the location management device 3. In the example shown in Fig. 6, the location management device 3 includes a processing circuit 30 including a processor 31, a memory 32, and dedicated hardware 33. Fig. 6 shows an example in which some of the functions of the location management device 3 are realized by the dedicated hardware 33. All of the functions of the location management device 3 may also be realized by the dedicated hardware 33.
[0053] The hardware resources of the control device 6 are similar to those shown in FIG. 5 or 6. The control device 6 includes a processing circuit including a processor and a memory as its hardware resources. The processing circuit may include multiple processors. The processing circuit may include multiple memories. The control device 6 realizes the functions of the units indicated by the reference numerals 11 to 13 by executing a program stored in the memory using a processor (computer). The control device 6 may include a processing circuit including a processor, a memory, and dedicated hardware as its hardware resources. Some or all of the functions of the control device 6 may be realized by dedicated hardware.
[0054] Examples of aspects that may be included in the present disclosure are set forth below as appendices.
[0055] [Appendix 1] An elevator control device; a location management device capable of communicating with the control device; Equipped with The control device an operation control unit that controls automatic operation for making the first car respond to calls, earthquake control operation for stopping the first car at an evacuation floor when an earthquake occurs, and diagnostic operation that is performed under certain conditions after the earthquake control operation; a communication unit that transmits first information indicating an operation status of the first car to the position management device after an earthquake occurs; Equipped with The location management device a position detection unit that detects the position of a terminal carried by a wheelchair user; a determination unit that determines whether the wheelchair user has descended from the first car to an evacuation floor by earthquake control operation based on first information from the control device and the position of the terminal detected by the position detection unit; and a decision unit that decides information to be provided to the wheelchair user based on first information from the control device when the determination unit determines that the wheelchair user has descended to the evacuation floor; a notification control unit that causes the terminal to notify the information determined by the determination unit; An information provision system equipped with: [Appendix 2] An information provision system as described in Appendix 1, wherein the determination unit determines, when the judgment unit determines that the wheelchair user has descended to an evacuation floor, information to be provided to the wheelchair user based on first information from the control device and the position of the terminal detected by the position detection unit. [Appendix 3] 3. The information providing system according to claim 1, wherein the information provided to the wheelchair user includes an estimated time until the first car returns to automatic operation. [Appendix 4] The information provision system according to any one of Supplementary Note 1 to Supplementary Note 3, wherein the location management device further includes a request unit that transmits a first call request to the control device to call the first car to the evacuation floor when the first car returns to automatic operation. [Appendix 5] the control device controls the operation of a second car that can stop at the evacuation floor, An information provision system as described in any one of Appendix 1 to Appendix 4, wherein, if the second car returns to automatic operation before the first car returns to automatic operation, the information provided to the wheelchair user includes guidance to encourage the user to board the second car. [Appendix 6] The information provision system described in Appendix 5, wherein the location management device further includes a request unit that transmits a second call request to the control device to call the second car to the evacuation floor when the second car returns to automatic operation earlier than the first car returns to automatic operation. [Appendix 7] An information providing system according to any one of Supplementary Note 1 to Supplementary Note 6, wherein the first information can include, as the operating status of the first car, information that automatic operation will resume without performing diagnostic operation, information that automatic operation will resume if no abnormality is detected in diagnostic operation, and information that automatic operation will not resume because an abnormality has been detected in diagnostic operation. [Explanation of symbols]
[0056] 1 Information provision system, 2 Elevator device, 3 Position management device, 4 Receiving device, 5 Cage, 6 Control device, 7 Earthquake detector, 8 Terminal, 9 Display, 11 Operation control unit, 12 Communication unit, 13 Determination unit, 20 Memory unit, 21 Position detection unit, 22 Determination unit, 23 Decision unit, 24 Notification control unit, 25 Request unit, 30 Processing circuit, 31 Processor, 32 Memory, 33 Dedicated hardware
Claims
1. An elevator control device; a location management device capable of communicating with the control device; Equipped with The control device an operation control unit that controls an automatic operation for causing the first car to respond to a call, an earthquake control operation for stopping the first car at an evacuation floor when an earthquake occurs, and a diagnostic operation that is performed under certain conditions after the earthquake control operation; a communication unit that transmits first information indicating an operation status of the first car to the position management device after an earthquake occurs; Equipped with The location management device a position detection unit that detects the position of a terminal carried by a wheelchair user; a determination unit that determines whether the wheelchair user has descended from the first car to an evacuation floor by earthquake control operation, based on first information from the control device and the position of the terminal detected by the position detection unit; and a decision unit that decides information to be provided to the wheelchair user based on first information from the control device when the determination unit determines that the wheelchair user has descended to an evacuation floor; a notification control unit that causes the terminal to notify the information determined by the determination unit; An information provision system equipped with:
2. 2. The information provision system according to claim 1, wherein when the determination unit determines that the wheelchair user has descended to an evacuation floor, the determination unit determines information to be provided to the wheelchair user based on first information from the control device and the position of the terminal detected by the position detection unit.
3. 3. The information providing system according to claim 1, wherein the information provided to the wheelchair user includes an estimated time until the first car returns to automatic operation.
4. 3. The information provision system according to claim 1, wherein the location management device further includes a request unit that transmits a first call request to the control device to call the first car to the evacuation floor when the first car returns to automatic operation.
5. the control device controls operation of a second car that can stop at the evacuation floor, An information provision system as described in claim 1 or claim 2, wherein when the second car returns to automatic operation before the first car returns to automatic operation, the information provided to the wheelchair user includes guidance to encourage the user to board the second car.
6. 6. The information provision system according to claim 5, wherein the location management device further comprises a request unit that transmits a second call request to the control device to call the second car to the evacuation floor when the second car returns to automatic operation earlier than the first car returns to automatic operation.
7. An information provision system as described in claim 1 or claim 2, wherein the first information can include, as the operating status of the first car, information that automatic operation will resume without performing diagnostic operation, information that automatic operation will resume if no abnormality is detected in diagnostic operation, and information that automatic operation will not resume because an abnormality has been detected in diagnostic operation.
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