Automatic communication method and automatic communication device

By automatically communicating camper van interior options based on size and selection information, the method simplifies the decision-making process for customers by presenting feasible combinations and quotes, addressing the challenge of numerous interior configurations.

JP2026048858APending Publication Date: 2026-03-17加藤 健資
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Patent Information

Authority / Receiving Office
JP · JP
Patent Type
Applications
Current Assignee / Owner
Filing Date
2025-12-17
Publication Date
2026-03-17

AI Technical Summary

Technical Problem

Camper van customers face difficulties in efficiently obtaining estimates for feasible interior options due to the numerous combinations of chairs, kitchens, and beds that can be fitted within the vehicle's size constraints.

Method used

A method for automatically communicating with customers by receiving size selection information, identifying suitable combinations of chairs, kitchens, and beds, and sending these options along with numerical values corresponding to the customer's selections, thereby simplifying the decision-making process.

Benefits of technology

This configuration allows customers to easily visualize and choose from feasible interior options, reducing the time spent on decision-making and providing accurate quotes for campervan interiors.

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Abstract

This system provides customers with a method for automatically communicating quotes for feasible interior options from a variety of campervan interior designs. [Solution] A method for automatically communicating with a camper van customer, comprising the steps of: receiving one size selection information from the customer based on the vehicle's overall length, width, and height; identifying the number of chairs, kitchens, and beds to be fixed to the vehicle, and sending two or more sets of sets of information to the customer that fit within the vehicle's dimensions corresponding to the size selection information; receiving one set of sets of information from the customer; and adding up the numerical values ​​corresponding to all the selection information received from the customer and sending the sum to the customer.
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Description

Technical Field

[0001] The present invention relates to a method for automatically communicating with a customer of a camper van.

Background Art

[0002] The statements in this section merely provide background information related to the present disclosure and do not necessarily constitute prior art.

[0003] [[ID=1⑤]] Patent Document 1 discloses a machining cost estimation device including: attribute setting means for setting attribute information for each machining target surface of a CAD model of each part, and for an assembled machining part that is machined collectively in a state where a plurality of parts are assembled together, the attribute setting means for setting an assembled machining attribute indicating that to each machining target surface of each part constituting the assembled machining part.

Prior Art Documents

Patent Documents

[0004] <00000②0>

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0005] However, the inventor recognized that at least in the above-described embodiments, there is a disadvantage that the camper van customer cannot apply it to a method for efficiently obtaining an estimate.

Means for Solving the Problems

[0006] At least one aspect of the present disclosure is A method for automatically communicating with a customer of a camper van, comprising: Receiving, from the customer, size selection information of 1 from size information of the full length, full width, and height of the vehicle; ​The steps include: identifying the number of chairs, kitchens, and beds to be fixed to the vehicle, and sending the customer two or more combinations of chairs, kitchens, and beds that fit within the size of the vehicle corresponding to the size selection information, from the combination information that specifies the arrangement coordinates and angles of the chairs, kitchens, and beds; The steps include receiving set information from the customer, The steps include adding up the numerical values ​​corresponding to all the selection information received from the customer and sending the sum to the customer, Provide the configuration. [Effects of the Invention]

[0007] This configuration allows us to provide customers with campervans with quotes for feasible interior options from a variety of campervan interiors, thereby improving the convenience of decision-making.

[0008] These and other aspects, features, and advantages of the Disclosure will become apparent from the following detailed written description of preferred embodiments and aspects taken in conjunction with the following drawings, but variations and modifications thereof may be implemented without departing from the spirit and scope of the novel concepts of the Disclosure. Aspects of one embodiment in the Disclosure may be adopted as aspects of another embodiment disclosed herein, insofar as they do not contradict each other. [Modes for carrying out the invention]

[0009] The following disclosure provides many different embodiments and examples for carrying out different features of the presented subject matter. For the sake of simplicity, specific examples of components and arrangements are disclosed below. Of course, these are merely examples and are not intended to be limiting. For example, a structure in which a first feature is covered by or in contact with a second feature subsequently disclosed may include embodiments in which an additional feature is formed between the first and second features so that they do not come into direct contact, as well as embodiments in which the first and second features are formed so that they do not come into direct contact. Furthermore, the disclosure may repeat reference numbers and / or letters in various examples. This repetition is for the sake of brevity and clarity and does not require in itself to be related to the various embodiments and / or configurations described. Furthermore, when describing the first element as being “connected,” “joined,” or “adjacent,” to the second element, such description includes embodiments in which the first and second elements are directly connected or joined to each other, as well as embodiments in which the first and second elements are indirectly connected, joined, or adjacent to each other with one or more other elements interposed between them.

[0010] As used herein, the phrase "at least one of" encompasses all the exemplary variations. For example, the phrase "comprises at least one of A, B, or C" is synonymous with "consisting of A, B, C and combinations thereof," and encompasses all conceivable variations of A, B, C, A+B, A+C, B+C, and A+B+C.

[0011] In this disclosure, disclosures involving the use of machines, electronic operators, or computers may include embodiments of methods, recording media, apparatus, or programs. Any statement used herein that “A is B” may be replaced with “A includes B” unless otherwise stated herein, to the extent that it does not conflict with the statement.

[0012] The terms used in this disclosure, including those used in the claims, may be interpreted in light of the descriptions and drawings in the specification, and, to the extent that they do not contradict the implications of this disclosure, they may also be interpreted in relation to what one or more citizens have called, represented, understood or practiced, or may have done in the past, present, or future, as such.

[0013] The following embodiments may be taken for the operating method used in at least one embodiment. The term “computer” schematically includes, as known in the art, a processor, memory, at least one information storage / retrieval device such as a hard drive, disk drive or flash drive or memory stick, or other non-temporary computer-readable medium or non-temporary storage device, at least one input device such as a keyboard, mouse, point and touch device, touchscreen or microphone, and a display structure such as a well-known computer screen. In addition, the computer may include one or more network connections, such as wired or wireless connections. As known in the art, such a computer or computer system may include, to a greater or lesser extent, those listed above, and may include other electronic media and electronic devices, but is not limited to, for example, tablet computers or smart devices.

[0014] As used herein, the terms “cloud” or “cloud computing” refer to centralized and virtualized computing facilities where all computing resources are shared. For application systems and subsystems, since they all reside within the “cloud,” it is no longer possible to refer to specific machines.

[0015] As used herein, the term “Distributed Internet Services System” refers to a distributed internet services platform that translates internet applications for execution in various computing environments. A DIS system distributes internet applications, including content, data, and logic, to any number and type of device, to whatever extent appropriate, and along a network, via Component Distribution Servers / Asset Distribution Servers. Through a DIS, internet applications can be hosted and centrally managed as a service tailored to each user's needs, and can be locally cached and executed on the user's device or nearby locations while maintaining their integrity. Web-enabled computing devices can be upgraded with DIS software to become DIS-enabled, capable of enjoying and running distributed internet services.

[0016] Regarding the operating method used in at least one embodiment, the following embodiments can be adopted for conventional internet systems that do not use a distributed internet.

[0017] Embodiments including those specifically disclosed herein can provide an automated response system based on artificial intelligence that is implemented in a manner that mimics actual human conversation, thereby enabling more natural communication with users while quickly and conveniently handling inquiries, reservations, delivery orders, and more.

[0018] Multiple electronic devices may be fixed or mobile terminals implemented by a computer system. Examples of multiple electronic devices include AI speakers, smartphones, mobile phones, navigation systems, PCs (personal computers), notebook PCs, digital broadcasting terminals, PDAs (Personal Digital Assistants), PMPs (Portable Multimedia Players), tablets, game consoles, wearable devices, IoT (Internet of Things) devices, VR (virtual reality) devices, and AR (augmented reality) devices. While an AI speaker is shown as an example of an electronic device, in embodiments of the present invention, an electronic device may mean one of a variety of physical computer systems that can communicate with other electronic devices and / or servers via a network, substantially using wireless or wired communication methods.

[0019] The communication method is not limited, and the network may include not only communication methods that utilize communication networks that the network can include (for example, mobile communication networks, wired internet, wireless internet, broadcasting networks, satellite networks, etc.), but also short-range wireless communication between devices. For example, network 170 may include one or more of the following networks: PAN (personal area network), LAN (local area network), CAN (campus area network), MAN (metropolitan area network), WAN (wide area network), BBN (broadband network), and the Internet. Furthermore, network 170 may include, but is not limited to, one or more of the following network topologies: bus network, star network, ring network, mesh network, starbus network, tree, or hierarchical network.

[0020] A server may be implemented by one or more computer devices that communicate with multiple electronic devices via a network to provide instructions, code, files, content, services, etc. For example, a server may be a system that provides a first service to multiple electronic devices connected via a network, and a server may also be a system that provides a second service to multiple electronic devices connected via a network. As a more specific example, a server may provide a service intended by an application (for example, an automated response service) as a first service to multiple electronic devices through an application, which is a computer program installed and executed on those devices. As another example, a server may provide a second service that distributes files for installing and running the aforementioned application to multiple electronic devices.

[0021] An electronic device and a server may include a memory, a processor, a communication module, and an input / output interface. The memory may be a non-transitory computer-readable recording medium and may include non-transitory mass storage devices such as RAM (random access memory), ROM (read only memory), disk drives, SSDs (solid state drives), flash memories, etc. Here, non-transitory mass storage devices such as ROM, SSDs, flash memories, and disk drives may be included in the electronic device or server as a separate non-transitory recording device distinct from the memory. Also, the memory may record an operating system and at least one program code (for example, code for a browser installed and executed in the electronic device, an application installed in the electronic device for providing a specific service, etc.). Such software components may be loaded from a computer-readable recording medium different from the memory. Such another computer-readable recording medium may include computer-readable recording media such as floppy (registered trademark) drives, disks, tapes, DVD / CD-ROM drives, memory cards, etc. In other embodiments, the software components may be loaded into the memory through a communication module that is not a computer-readable recording medium. For example, at least one program may be loaded into the memory based on a computer program (for example, the above-mentioned application) installed by a file provided via a network by a file distribution system (for example, the above-mentioned server) that distributes the developer or installation file of the application.

[0022] The processor may be configured to process instructions of a computer program by performing basic arithmetic, logic, and input / output operations. The instructions may be provided to the processor by a memory or a communication module. For example, the processor may be configured to execute instructions received according to program code recorded in a recording device such as a memory.

[0023] The communication module may provide a function for an electronic device and a server to communicate with each other via a network, or may provide a function for an electronic device and / or a server to communicate with other electronic devices (as an example, an electronic device) or other servers (as an example, a server). As an example, a request generated by a processor of an electronic device according to program code recorded in a recording device such as a memory may be transmitted to a server via a network under the control of the communication module. Conversely, control signals, instructions, contents, files, etc. provided according to the control of a processor of a server may be received by the electronic device through the communication module of the electronic device via the communication module and the network. For example, control signals, instructions, contents, files, etc. of a server received through the communication module may be transmitted to a processor or a memory, and contents, files, etc. may be recorded in a recording medium (the non-temporary recording device described above) that the electronic device may further include.

[0024] An input / output interface may be a means for interfacing with an input / output device. For example, an input device may include devices such as a keyboard, mouse, microphone, or camera, and an output device may include devices such as a display, speaker, or haptic feedback device. As another example, an input / output interface may be a means for interfacing with a device that integrates input and output functions into one, such as a touchscreen. An input / output device may consist of an electronic device and a single device. Furthermore, a server's input / output interface may be a means for interfacing with an input or output device (not shown) that connects to or can be included in the server. As a more specific example, a service screen or content configured using data provided by the server or electronic device may be displayed on a display via the input / output interface when the electronic device's processor processes instructions for a computer program loaded into memory.

[0025] The following disclosure concerns a machine. According to at least one embodiment, the user terminal comprises a control unit, RAM, storage unit, graphics processing unit, communication interface, and interface unit, each connected by an internal bus.

[0026] According to at least one embodiment, the control unit consists of a CPU and ROM. The control unit executes programs stored in the storage unit and controls the user terminal. RAM is the work area of ​​the control unit. The storage unit is a memory area for saving programs and data. The control unit reads programs and data from RAM and processes them. By processing the programs and data loaded into RAM, the control unit outputs drawing commands to the graphics processing unit.

[0027] According to at least one embodiment, the graphics processing unit is connected to the display unit. The display unit has a display screen. When the control unit outputs a drawing command to the graphics processing unit, the graphics processing unit outputs a video signal for displaying an image on the display screen. Here, the display unit may be a touch panel equipped with a touch sensor. The touch panel of this display unit functions as an input unit.

[0028] According to at least one embodiment, the communication interface can be connected to a communication network wirelessly or via a wired connection, and can send and receive data with a server device via the communication network. The data received via the communication interface is loaded into RAM and processed by the control unit. External memory (e.g., an SD card) is connected to the interface unit.

[0029] According to at least one embodiment, the user terminal is not particularly limited as long as it is a computer device having a display screen and an input unit. Examples of user terminals include conventional mobile phones, tablet devices, smartphones, and desktop or notebook personal computers. A VR goggle, i.e., a screen (or two display panels, one for each eye) attached to a frame (or headset) that is fixed or attached to the head with a strap, may also be used. The user terminal has an audio output unit.

[0030] According to at least one embodiment, a user terminal can communicate with a server device via a communication network. It can transmit or receive information by establishing a communication connection via the communication network.

[0031] According to at least one embodiment, the server device comprises at least a control unit, RAM, a storage unit, and a communication interface, each connected by an internal bus.

[0032] According to at least one embodiment, the control unit consists of a CPU and ROM, executes programs stored in the storage unit, and controls the server device. The control unit also has an internal timer for timing. RAM is the work area of ​​the control unit. The storage unit is a memory area for saving programs and data. The control unit reads programs and data from RAM and performs program execution processing based on information received from the user terminal, etc.

[0033] This document discloses information about campervans. According to at least one embodiment, a campervan is a vehicle equipped with facilities for sleeping and living. According to at least one embodiment, it has one or more of the following facilities: a bed, kitchen, toilet, table, etc. They are broadly classified into "self-propelled" types, where the vehicle and living space are integrated, and "towed" types, which are towed by another vehicle. Self-propelled types include those with a dedicated frame and engine, and those based on domestic vehicles such as vans and station wagons. In the United States, campervans are called "motorhomes," those with interiors added to the interiors of large buses are called "mobilehomes," and those with facilities similar to those of a home are called "house trailers."

[0034] The configurations described herein are not limited to campervans. In other words, the term "campervan" in this disclosure can be replaced with any other description of a vehicle. Examples include cars (all types of vehicles), sedans, coupes, convertibles, station wagons, vans, minivans, SUVs, hatchbacks, trains, bullet trains, airplanes, ships, etc.

[0035] This document discloses a method for automatically communicating with campervan customers, comprising the step of receiving size selection information from the customer based on the vehicle's overall length, overall width, and height dimensions. The vehicle's overall length, overall width, and height dimensions are transmitted to the campervan customer's user terminal and displayed on the user terminal. For example, this information may be textual information such as Hiace®, Liteace®, Super Long, Wide Long, Narrow High Roof, and Narrow Low Roof. These characters are terms that reflect the combination of the vehicle's overall length, overall width, and height dimensions, and these terms are transmitted as size information. For example, the interior dimensions of a Hiace are 2,435mm to 3,715mm in length, 1,520mm to 1,730mm in width, and 1,170mm to 1,635mm in height. The interior dimensions of a Liteace are smaller than those of a Hiace. Among the Hiace models, specific sizes obtained by changing the ratio of length, width, and height, or by increasing or decreasing the length, are referred to as Super Long, Wide Long, Narrow High Roof, and Narrow Low Roof. In other embodiments, information on the interior size or exterior size of the vehicle corresponding to each character information is transmitted to the user. Alternatively, information on the interior size or exterior size of the vehicle corresponding to each character information is made available for transmission to the user. Making it available for transmission means at least preparing for automatic public transmission, such as by uploading it to a server connected to the Internet, and includes uploading it to the seller's homepage or server. The user selects one candidate from the size information displayed on the user terminal and transmits this selection information to the campervan seller's computer. In at least one embodiment, two or more selections are prevented. That is, in the design of a campervan, only one interior size can be selected per vehicle, so it is necessary to prevent two or more selections. In at least one embodiment, the vehicle is one or more vehicles designated by the seller, and the seller stores one or more of the necessary information about that vehicle on the seller's computer.

[0036] This document discloses a step of sending customers two or more combinations of chairs, kitchens, and beds that fit the size of the vehicle corresponding to the size selection information, from a selection of combinations that specify the number of chairs, kitchens, and beds to be fixed to the vehicle, and the coordinates and angles of their placement. In campervan sales, there are countless candidates for the number and placement of chairs, kitchens, and beds to be fixed as interior components of the vehicle, making it difficult for customers to make decisions regarding the contents of a campervan. After careful consideration, it was found that by specifying the number of chairs, kitchens, and beds to be fixed to the vehicle, and sending customers two or more combinations of combinations that fit the size of the vehicle corresponding to the size selection information, it becomes extremely easy for customers to make decisions regarding the contents of a campervan. Verification revealed the surprising result that allowing users to choose from two or more combinations of chairs, kitchens, and beds to be fixed to the vehicle, rather than having them consider all of them themselves, significantly reduces the time users spend considering a purchase. Further careful consideration revealed the surprising result that presenting users with an image of the interior layout of the vehicle also significantly reduces the time users spend considering a purchase. This effect was more time-saving when presenting a three-dimensional layout than when presenting a two-dimensional layout. For example, the seller devises a layout in which one or more chairs, a kitchen, and a bed are placed inside the vehicle, and creates two or more sets of information specifying the placement coordinates and angles of these items relative to the vehicle. For example, the identified candidate is information that four chairs (synonymous with seats; the same applies herein) are placed on the right side of the vehicle from the driver's seat to the rear, a kitchen is placed on the left side of the vehicle, one bed is placed at the lower part of the rear of the vehicle in the height direction, and a second bed is placed at the upper part, with the chairs, kitchen, and beds placed at predetermined angles relative to the direction of travel of the vehicle. In at least one embodiment, this information further includes one or more pieces of information (collectively referred to as image information) from among two-dimensional or three-dimensional real photographs or images, CG images, and drawings. The seller creates the number, coordinates, angles, and necessary image information for each piece of furniture and stores this information in a computer.Alternatively, the computer uses AI to automatically create image information based on this information and stores that information in the computer. The seller creates multiple combinations of such chairs, kitchens, and beds, specifying their placement coordinates and angles. The seller can name these candidates. For example, each combination can be given a predetermined name, abbreviation, or nickname. In at least one embodiment, the seller stores in the seller's computer information on the minimum space required to place each piece of furniture in its size, number, coordinates, and angles. The space can be defined in two or three dimensions. Alternatively, the computer calculates the minimum space required to place each piece of furniture based on the numerical information of its size, number, coordinates, and angles. The seller stores in the computer the specified combinations that fit within the size of the vehicle corresponding to the size selection information described above. For example, the computer identifies one or more assembly pieces that will fit in the vehicle by referring to the size of the vehicle selected by the customer, comparing the layout and size of the assembly information, or referring to information on the minimum space required to place the assembly information, and numerically determining whether the vehicle size includes the minimum space required to place the assembly information. Alternatively, the seller identifies one or more assembly pieces that can be installed for the vehicle size and inputs the identified corresponding assembly pieces into the computer. This identified information is stored in the computer. That is, for example, when a super long is selected, the computer becomes able to recognize the identified assembly pieces that will fit the super long size. The assembly pieces that fit may be the same for different vehicle size information, or they may be partially or completely different. The computer receives one size selection information from the customer, including the vehicle's total length, width, and height, identifies the number of chairs, kitchens, and beds to be fixed to the vehicle, and sends the customer two or more assembly pieces that fit the vehicle size corresponding to the size selection information, from among the assembly pieces that identify the placement coordinates and angles of the chairs, kitchens, and beds. The method of transmission includes transmitting the name of the assembly piece.Alternatively, the method includes transmitting or making available to a user information such as two-dimensional or three-dimensional real photographs or images (including computer-generated images), drawings, or drawings showing the number of chairs, kitchens, beds, and / or their placement coordinates and / or angles within a vehicle. This includes methods of making these images available without actually transmitting them. Making them available includes, in at least one embodiment, posting them on a homepage, transmitting them to a user, or transmitting links to such information. The seller may post them on a homepage or program them on a computer to achieve this availability.

[0037] The following describes the step of receiving one set of information from a customer. As described above, the customer receives multiple sets of information. The customer selects one candidate from among them and sends that selection information to the seller's computer.

[0038] This disclosure outlines the steps involved in adding up the numerical values ​​corresponding to all selection information received from the customer and sending the sum to the customer. The seller pre-sets numerical values ​​corresponding to each piece of information and stores them in a computer. These values ​​can be set arbitrarily and may be zero (this applies to all selection information in this disclosure). For example, these values ​​correspond to prices. For size information, numerical values ​​are set as the price for each. For Super Long, Wide Long, Narrow High Roof, and Narrow Low Roof, arbitrary prices (or so-called option prices) can be set for specific sizes, or all can be set to zero. For combination information, there may be price differences for Blue Moon, Zoo, Windy, etc., they may all be the same price, or all may be zero. These are nicknames for combination information. Numerical information (including numerical information as price) corresponding to each piece of selection information is set and stored in a computer. The computer calculates the sum of all selection information received from the customer and the numerical values ​​associated with or corresponding to the selection information, and sends this value to the customer.

[0039] The following describes the step of receiving engine type selection information from the customer from a list of engine type options. The engine type may be diesel or gasoline, or displacement (an arbitrary number such as 2000cc or 2800cc), electric, or one or more other pieces of information about the engine type. As described above, the seller's computer transmits one or more of these pieces of information to the customer. The customer selects one of these pieces of information and transmits that selection information to the seller's computer.

[0040] The present invention discloses a step of receiving one or more exterior selection information from a customer from a list of vehicle exterior options. The exterior options include aluminum wheels for the tires, privacy glass for the vehicle windows, LED lights for the vehicle, a side awning, a bicycle carrier, a gazelle antenna, a BS antenna, a screen door, a side visor, and one or more other exterior items. As described above, the seller's computer transmits one or more of these items to the customer. The customer selects one of these items and transmits that selection information to the seller's computer. In at least one embodiment, these are offered to the customer as options.

[0041] The following describes a step in receiving one drive system selection from a customer from a list of vehicle drive system options. The drive system is one or more options such as 2WD, 4WD, or other drive methods. As described above, the seller's computer transmits one or more of these options to the customer. The customer selects one of these options and transmits that selection to the seller's computer.

[0042] The following describes the step of receiving one color selection from a customer from a list of vehicle color options. The color selection is one or more options, such as white, silver, black, or other colors. As described above, the seller's computer transmits one or more of these options to the customer. The customer selects one option from these and transmits that selection to the seller's computer.

[0043] This document discloses the step of receiving one color selection from the customer from a list of delivery method options. Delivery methods include in-store pickup, delivery to the customer's home, and one or more other delivery methods. As described above, the seller's computer transmits one or more of these options to the customer. The customer selects one of these options and transmits that selection to the seller's computer.

[0044] This document discloses the step of receiving one color selection from a customer from a list of vehicle grade options. The grade includes information such as the vehicle's class, level, quality, cost difference, and one or more other grade-specific details. As described above, the seller's computer transmits one or more of this information to the customer. The customer selects one of these options and transmits that selection to the seller's computer.

[0045] The following describes a step in receiving one color selection from a customer from a list of option choices. The options include cold weather specifications, rear fog lamps, front fog lamps, LED headlights, alloy wheels, easy closer, rear heater, rear cooler, passenger side airbag, digital rearview mirror, digital rearview mirror with built-in backup monitor, panoramic view monitor, side visors, and one or more other options. As described above, the seller's computer transmits one or more of these options to the customer. The customer selects one of these options and transmits the selection to the seller's computer. In at least one embodiment, a corresponding numerical value (including a numerical value as a price) is set for the one or more of the above options in the manner described above, and this information is stored in the computer. Alternatively, attribute information such as the base price, option price, and miscellaneous expenses may be set in correspondence for the one or more of the above options, and this information may be stored in the computer.

[0046] In at least one embodiment, when transmitting or displaying the above-mentioned one or more pieces of information to the customer's terminal, a numerical value (or amount) corresponding to that information is transmitted, displayed, or made available for transmission in relation to the information.

[0047] In at least one embodiment, for the one or more selections described above, the numerical values ​​corresponding to all the selections received from the customer are added together as described above, and the sum is sent to the customer. The seller sets numerical values ​​corresponding to each piece of information and stores them in a computer. These numerical values ​​can be set arbitrarily.

[0048] The following describes an embodiment different from the one described above. In the step of sending the total value to the customer, the details of the total value are displayed as the so-called customization result. That is, by setting the attributes and categories of the selected information, the value is classified into the base price, base vehicle option price, campervan option price, miscellaneous expenses, and other details, and the total value of these is presented to the customer. Furthermore, information on installment payments for the total value (for example, 120 installments at an interest rate of 2.7%) is presented. A list of the details of the customization and their numerical values ​​(prices) is presented. Furthermore, the computer processes this information into a PDF and sends or makes available the PDF so that the customer can download it. A link to an application where the customer can make a business meeting with the seller is sent or made available. The computer sends a form to the customer requesting one or more pieces of information such as the customer's name, address or residence, contact information, telephone number, email address, method of meeting (in person, email, telephone), and other similar information, and receives this information from the customer. Furthermore, the seller's computer sends or makes available a link to an application where the customer can settle a reservation fee calculated by multiplying the total value by a predetermined percentage.

[0049] The following is an overview of the embodiments described above.

[0050] A method of automatically communicating with campervan passengers, The process involves receiving size selection information from the customer, including the vehicle's overall length, width, and height. The steps include: identifying the number of chairs, kitchens, and beds to be fixed to the vehicle, and sending the customer two or more combinations of chairs, kitchens, and beds that fit within the size of the vehicle corresponding to the size selection information, from the combination information that specifies the arrangement coordinates and angles of the chairs, kitchens, and beds; The steps include receiving set information from the customer, A step that adds up the numerical values ​​corresponding to all the selection information received from the customer and sends the sum to the customer. This includes.

[0051] This configuration makes it extremely easy for customers to make decisions about the interior of their campervan, especially in the sale of campervans where there are countless options for the number and arrangement of seats, kitchens, and beds in the vehicle.

[0052] The method according to claim 1, The steps include receiving engine type selection information from the customer, from a list of engine type candidates, The process involves receiving information from the customer regarding the selection of 0 or more exterior options for the vehicle's exterior, The steps include receiving drive system selection information from the customer, from a list of candidate drive systems for the vehicle, The process involves receiving color selection information from the customer from a list of vehicle color options, The steps include receiving color selection information from the customer from the options for delivery method, A method that further includes this.

[0053] This configuration makes it extremely easy for customers to make decisions about the configuration of a campervan, especially in the sale of campervans where there are countless options for the vehicle's engine type, exterior, drive system, color, delivery method, and other options described herein.

[0054] The method according to claim 1, The steps include transmitting or making available to the customer a two-dimensional or three-dimensional image showing the number of chairs, kitchens, and beds, as well as their arrangement coordinates and angles within the vehicle, relating to the aforementioned combination information. A method that further includes this.

[0055] In this configuration, at least in the sale of campervans where there are countless options and choices, the image serves as a guide, making it extremely easy for customers to decide on the configuration of their campervan.

[0056] An automated communication device for campervan passengers, The customer provides size information for the vehicle, including its overall length, width, and height, and then selects one size. The system identifies the number of chairs, kitchens, and beds to be fixed to the vehicle, and from the combination information that specifies the placement coordinates and angles of the chairs, kitchens, and beds, it sends two or more combinations to the customer that fit within the size of the vehicle corresponding to the size selection information mentioned above. We received group information from the customer. The system adds up the numerical values ​​corresponding to all the selection information received from the customer and sends the sum to the customer.

[0057] In this configuration, at least in the case of campervan sales where there are countless options for the number and arrangement of seats, kitchens, and beds in the vehicle, as described above, it becomes extremely easy for customers to make decisions about the interior of their campervan.

[0058] The invention disclosed herein only needs to achieve at least one of the effects described above.

Claims

1. A method of automatically communicating with campervan passengers, The process involves receiving size selection information from the customer, including the vehicle's overall length, width, and height. The steps include: identifying the number of chairs, kitchens, and beds to be fixed to the vehicle, and sending two or more combinations to the customer that fit within the vehicle size corresponding to the size selection information, from the combination information that specifies the arrangement coordinates and angles of the chairs, kitchens, and beds; The steps include receiving set information from the customer, A step that adds up the numerical values ​​corresponding to all the selection information received from the customer and sends the sum to the customer. This includes.

2. The method according to claim 1, The steps include receiving engine type selection information from the customer, from a list of engine type candidates, The steps include receiving information from the customer regarding the selection of 0 or more exterior options for the vehicle's exterior, The steps include receiving drive system selection information from the customer, from a list of candidate drive systems for the vehicle, The process involves receiving color selection information from the customer from a list of vehicle color options, The first step is to receive color selection information from the customer from the options for the delivery method, A method that further includes this.

3. The method according to claim 1, The steps include transmitting or making available to the customer a three-dimensional image showing the number of chairs, kitchens, and beds, as well as their arrangement coordinates and angles within the vehicle, relating to the aforementioned combination information. A method that further includes this.

4. An automated communication device for campervan passengers, The customer provides size information for the vehicle, including its overall length, width, and height, and then selects a size from that information. The system identifies the number of chairs, kitchens, and beds to be fixed to the vehicle, and from the combination information that specifies the placement coordinates and angles of the chairs, kitchens, and beds, it sends two or more combinations to the customer that fit within the size of the vehicle corresponding to the size selection information mentioned above. We received group information from the customer. The system adds up the numerical values ​​corresponding to all the selection information received from the customer and sends the sum to the customer.

Citation Information

Patent Citations

  • Device and method for estimating machining cost

    JP2003196322A