Information processing device, program, and information processing method

Abstract

This technology provides an increased probability of obtaining a suitable path when searching for paths in a multimodal manner. [Solution] The information processing device according to the first aspect of this disclosure, when a disruption occurs in the public transportation system while traveling by vehicle to a public transportation departure station and then using public transportation to a destination, requests the route search engine to search for an alternative route that prioritizes the use of the vehicle if the disruption information is received before the vehicle is deposited at a vehicle depot near the public transportation departure station. On the other hand, if the disruption information is received after the vehicle has been deposited at a vehicle depot near the public transportation departure station, requests the route search engine to search for an alternative route without prioritizing the use of the vehicle.

Description

Technical Field

[0001] This disclosure relates to an information processing apparatus, a program, and an information processing method.

Background Art

[0002] Patent Document 1 proposes a route search device configured to execute route search by one or more combinations of a plurality of moving means.

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] One object of this disclosure is to provide a technique for increasing the probability of obtaining an appropriate route when searching for a route multimodally.

Means for Solving the Problems

[0005] An information processing device according to a first aspect of this disclosure is configured to: accept the designation of a departure start time, a departure point, and a destination; provide the designated departure start time, the departure point, and the destination to a route search engine, and request the route search engine to search for a route from the departure point at the departure start time to the destination using one or more means of transport from a plurality of means of transport; obtain one or more route search results from the route search engine, each including an estimated arrival time; accept the selection of a route to be used from the obtained route search results; accept the provision of operational disruption information indicating the extent of the operational disruption if an operational disruption occurs in one or more means of transport used within the selected route to be used between the departure start time and the estimated arrival time of the selected route to be used;, upon receiving the operational disruption information, request the route search engine to search for an alternative route that bypasses the scope of the operational disruption and reaches the destination; obtain one or more alternative route search results from the route search engine; and output the obtained one or more alternative route search results. The control unit is configured to further perform the following actions when the selected route includes a route in which the vehicle is used to travel to a vehicle depot near the departure station of the first public transport, the vehicle is parked at the vehicle depot, and then the vehicle is used from the departure station to the destination, the disruption information pertains to the first public transport, and the departure station is included in the scope of the disruption indicated by the disruption information, and when the disruption information is used, the control unit is configured to further perform the following actions: to acquire usage information regarding the current usage status of the vehicle, and to determine, according to the acquired usage information, whether the time of receiving the disruption information is before or after the vehicle is parked at the vehicle depot, and when the request for the route search engine to search for an alternative route is determined to be before the vehicle is parked at the vehicle depot, the request is made to the route search engine to search for an alternative route prioritizing the use of the vehicle, and when the time of receiving the disruption information is determined to be after the vehicle is parked at the vehicle depot, the request is made to the route search engine to search for an alternative route without prioritizing the use of the vehicle.It is composed of the following: [Effects of the Invention]

[0006] According to this disclosure, the probability of obtaining a suitable route can be increased when searching for a route in a multimodal manner. [Brief explanation of the drawing]

[0007] [Figure 1] Figure 1 schematically illustrates an example of a scenario in which this disclosure applies. [Figure 2] Figure 2 schematically illustrates an example of the relationship between the time of receiving the operational disruption information and the search for an alternative route as described in this disclosure. [Figure 3] Figure 3 schematically shows an example of the hardware configuration of the user terminal described herein. [Figure 4] Figure 4 shows an example of the processing procedure for the user terminal of this disclosure. [Figure 5] Figure 5 shows an example of the processing procedure when the user terminal of this disclosure requests the route search engine to search for an alternative route that takes into account the vehicle usage status and the user's movement status. [Modes for carrying out the invention]

[0008] For example, conventional systems such as those described in Patent Document 1 perform route searching using one or more combinations of multiple means of transportation, such as walking, automobile, and railway. This enables multimodal route guidance. However, the inventors of this invention have found the following problems with conventional systems. Specifically, in conventional systems, if a disruption occurs in the public transportation included in the searched route, the user may be guided to travel by other public transportation in addition to waiting for the disruption to be resolved, but adopting travel by other public transportation is not always appropriate.

[0009] In contrast, the information processing device according to the first aspect of this disclosure accepts the designation of a departure start time, a departure point, and a destination; provides the designated departure start time, departure point, and destination to the route search engine, thereby requesting the route search engine to search for a route from the departure point at the departure start time to the destination using one or more means of transport from a plurality of means of transport; obtains one or more route search results from the route search engine, each including an estimated arrival time; accepts the selection of a route to be used from the obtained one or more route search results; accepts the provision of operational disruption information indicating the extent of the operational disruption if an operational disruption occurs in one or more means of transport used within the route to be used between the departure start time and the estimated arrival time of the selected route; if operational disruption information is received, requests the route search engine to search for an alternative route that bypasses the scope of the operational disruption and reaches the destination; obtains one or more alternative route search results from the route search engine; and outputs the obtained one or more alternative route search results. The system includes a control unit configured to perform the following: if the selected route includes a route in which the vehicle is used to travel to a vehicle depot near the departure station of the first public transport, the vehicle is parked at the vehicle depot, and then the vehicle is used from the departure station to the destination using the first public transport, and the disruption information pertains to the first public transport, and the departure station is included in the scope of the disruption indicated by the disruption information, the control unit is configured to further perform the following: acquire usage information regarding the current usage status of the vehicle, and determine, based on the acquired usage information, whether the time of receiving the disruption information was before or after the vehicle was parked at the vehicle depot; and if it is determined that the time of receiving the disruption information was before the vehicle was parked at the vehicle depot, the system is configured to request the route search engine to search for an alternative route that prioritizes the use of the vehicle; and if it is determined that the time of receiving the disruption information was after the vehicle was parked at the vehicle depot, the system is configured to request the route search engine to search for an alternative route without prioritizing the use of the vehicle. According to this configuration, the route search engine is instructed to search for alternative routes depending on whether the time of receiving the service disruption information is before or after the vehicle has been deposited at the vehicle storage area near the departure station of the public transport.Therefore, this configuration can be expected to improve the probability of finding an appropriate path from a multimodal perspective.

[0010] Furthermore, as another form of the information processing device relating to the above embodiment, one aspect of this disclosure may be an information processing method or program that implements all or part of the above components, or a machine-readable information processing device that stores such a program. It may also be a storage medium. A storage medium that can be read by a machine such as a computer is a medium that stores information such as programs by electrical, magnetic, optical, mechanical, or chemical means.

[0011] [1. Application Examples] Figure 1 schematically shows an example of a scenario to which this disclosure applies. User terminal 1 according to this embodiment is an example of an information processing device. First, user terminal 1 receives user-specified information from the user and requests the route search engine to search for a route using one or more means of transportation according to the specified user-specified information. After obtaining one or more search results, user terminal 1 receives a selection of a route to use from the user from the search results and accepts information on operational disruptions from the departure start time to the estimated arrival time of the selected route. If operational disruption information is received, user terminal 1 requests the route search engine to search for an alternative route that bypasses the area of ​​the operational disruption and reaches the destination. In this case, if the route selected by the user includes a route in which the user travels by vehicle to a vehicle depot near the departure station of the first public transport, parks the vehicle at the depot, and then travels from the departure station to the destination using the first public transport, and the received operational disruption information pertains to the first public transport, and the scope of the operational disruption indicated by the operational disruption information includes the departure station of the first public transport, then an alternative route search may be performed according to the usage information regarding vehicle use or the travel information regarding the user's movement at the time the operational disruption information is received.

[0012] Figure 2 schematically illustrates an example of the relationship between the timing of receiving operational disruption information and the search for an alternative route in this disclosure. If the timing of receiving operational disruption information is before the vehicle is parked in the vehicle depot (Section 1 in Figure 2), the route search engine may be asked to search for an alternative route that prioritizes the use of the vehicle. If the timing of receiving operational disruption information is after the vehicle is parked in the vehicle depot (Sections 2 and 3 in Figure 2), the route search engine may be asked to search for an alternative route without prioritizing the use of the vehicle. In this disclosure, means of transportation may include methods of travel such as walking, using a vehicle, and using public transportation. Vehicles may include automobiles, motorcycles, and bicycles. Automobiles may include private cars, rental cars, shared cars, and taxis. Public transportation may include means of transportation such as buses, trains, ships, and airplanes.

[0013] (Route search engine) A route search engine is a system that receives a search request from a user and outputs one or more search results based on user-specified information, route search information, and a search algorithm. User-specified information may include information such as departure time, departure point, destination, and desired arrival time. For example, route search information may include information related to travel by vehicle, such as road maps, road congestion, parking fees, and parking availability, and information related to travel by public transport, such as route maps and timetables. The search algorithm is not particularly limited as long as it can perform multimodal route searching, and a publicly known algorithm may be used. The route search engine may be deployed within the device itself (user terminal 1) or on an external computer (external server). Furthermore, user terminal 1 may obtain multiple search results by sending requests to multiple route search engines and obtaining one or more search results from each route search engine.

[0014] (Service disruption information) Service disruption information indicates a situation where normal movement is impossible. In the case of vehicle movement, service disruption information may include information on road closures, restrictions, and traffic regulations, as well as information on the scope of their impact. In the case of public transport movement, service disruption information may include information on service suspensions and delays, as well as information on the scope of their impact. Furthermore, service disruption information may include the estimated time of restoration. The estimated restoration time may include a time predicted by computer calculations and a time specified by each public transport provider. stomach.

[0015] (Usage status information and movement status information) Usage information indicates the vehicle's usage status and may include information on whether or not the user is using the vehicle. For example, whether or not the user is using the vehicle may be determined based on the location information of user terminal 1. For example, if the acquired location information indicates that the vehicle has reached the target vehicle parking area, it may be determined that the vehicle is not in use. In another example, whether or not the user is using the vehicle may be determined based on vehicle data. For example, vehicle data may include data such as location information, power ON / OFF status, door open / closed status, and shift position. Whether or not the user is using the vehicle may be determined using at least one of the location information of user terminal 1 and the vehicle data. Movement information indicates the user's movement status and may indicate whether the user is in one of the sections 1 to 3 in Figure 2. For example, movement information may be location information. Movement information may also include, or at least partially include, usage information.

[0016] (Searching for alternative routes) The search for alternative routes may be performed based on service disruption information and usage / movement status information. For example, if user terminal 1 obtains service disruption information before the user departs, it may search for an alternative route from the departure point to the destination. If user terminal 1 obtains service disruption information after the user departs, it may search for an alternative route from the user's current location to the destination.

[0017] In one example, the operation failure information includes the scheduled time for recovery of the operation failure, and the used route selected by the user includes a route of using a vehicle to move to a vehicle yard near the departure station of the first public transportation, parking the vehicle at the vehicle yard, and then using the first public transportation from the departure station to the destination. When the received operation failure information is related to the first public transportation and the departure station of the first public transportation is included in the range of the operation failure indicated by the operation failure information, the search for an alternative route may be constituted by searching for an alternative route that prioritizes the use of the vehicle and searching for an alternative route that does not prioritize the use of the vehicle. The alternative route that prioritizes the use of the vehicle may include a route of moving by vehicle outside the range of the operation failure, or a route of using the vehicle until the scheduled time for recovery of the operation failure and then using the first public transportation after the scheduled time for recovery. The alternative route that does not prioritize the use of the vehicle may include a route of using a second public transportation other than the first public transportation. The second public transportation may be a public transportation that has a station near the starting station of the first public transportation and where no operation failure has occurred in the direction of the destination from that station. Also, the alternative route that does not prioritize the use of the vehicle may include a route of using other means of transportation other than public transportation.

[0018] In one example, the operation failure information includes the scheduled time for recovery of the operation failure, the user-specified information includes the desired arrival time, and when the time of receiving the operation failure information is after parking the vehicle at the vehicle yard and before using the first public transportation from the departure station (the second section in FIG. 2), when the user terminal 1 determines that it is possible to arrive at the destination by the desired arrival time even if it moves using the first public transportation from the departure station after the scheduled time for recovery has elapsed, instead of requesting the route search engine to search for an alternative route, it may propose staying near the departure station. The proposal of staying may include information on facilities to stop by near the departure station.

[0019] [2 Configuration Example] FIG. 3 schematically shows an example of the hardware configuration of the user terminal 1 of the present disclosure. As shown in FIG. 3, the user terminal 1 according to the present embodiment is a computer in which a control unit 11, a storage unit 12, a communication interface 13, an input device 14, an output device 15, and a drive 16 are electrically connected. The control unit 11 includes a CPU (Central Processing Unit), a RAM (Random Access Memory), a ROM (Read Only Memory), etc., and is configured to execute arbitrary information processing. The storage unit 12 may be configured by, for example, a hard disk drive, a solid state drive, etc. In the present embodiment, the storage unit 12 stores a program 81. The program 81 is a program for causing an information processing apparatus to execute the information processing according to the present embodiment. The program 81 includes a series of instructions for the information processing.

[0020] The communication interface 13 is configured to perform wired or wireless data communication via a network. The communication interface 13 may be configured by, for example, a wired LAN (Local Area Network) module, a wireless LAN module, etc. In the present embodiment, the user terminal 1 may execute data communication via a network with other computers (for example, an external server, an in-vehicle device, etc.) using the communication interface 13. The input device 14 is a device for performing inputs such as, for example, a mouse, a keyboard, a button, a joystick, an operator, etc. The output device 15 is a device for performing outputs such as, for example, a display, a speaker, etc. The input device 14 and the output device 15 may be integrally configured by, for example, a touch panel display, etc.

[0021] The drive 16 is a device for reading various information, such as programs, stored in the storage medium 91. The program 81 may be stored in the storage medium 91 in place of or together with the storage unit 12. The storage medium 91 is configured to store various information (stored programs, etc.) by electrical, magnetic, optical, mechanical, or chemical means so that a machine such as a computer can read the information. The user terminal 1 may obtain the program 81 from the storage medium 91. The storage medium 91 may be a disk-type storage medium such as a CD or DVD, or a non-disk-type storage medium such as semiconductor memory (e.g., flash memory). The type of drive 16 may be appropriately selected according to the type of storage medium 91.

[0022] Furthermore, regarding the specific hardware configuration of the information processing device, components can be omitted, replaced, and added as appropriate depending on the embodiment. For example, the control unit 11 may include multiple hardware processors. Hardware processors include microprocessors, FPGAs (field-programmable gate arrays), DSPs (digital signal processors), and GPs. It may be composed of a U (Graphics Processing Unit), an ASIC (Application Specific Integrated Circuit), etc.

[0023] [3 Examples of operation] Figure 4 shows an example of the processing procedure for user terminal 1 of this disclosure. The following processing procedure is an example of an information processing method performed by a computer. First, in steps S101 to S104, the control unit 11 receives user-specified information from the user and requests the route search engine to search for a route according to the specified user-specified information. The user-specified information may include departure start time, departure point, and destination. The control unit 11 obtains one or more route search results, each including the estimated arrival time, and accepts the user's selection of a route to use from the one or more route search results obtained. Once a route to use is selected, the control unit 11 proceeds to step S105.

[0024] In steps S105 to S107, the control unit 11 receives information on operational disruptions from the departure start time to the estimated arrival time of the selected route. The operational disruption information may include the estimated recovery time. If no operational disruption information is provided within the period, the control unit 11 terminates the information processing according to this embodiment. If operational disruption information is provided within the period, the control unit 11 proceeds to step S108.

[0025] In steps S108 to S110, the control unit 11 requests the route search engine to search for an alternative route that bypasses the area of ​​the operational obstruction and reaches the destination. The control unit 11 then receives the search results Once the data is obtained and output, the information processing according to this embodiment is terminated.

[0026] If the route selected after step S104 includes a route in which the vehicle is used to travel to a vehicle depot near the departure station of the first public transport, the vehicle is parked at the vehicle depot, and then the vehicle is used from the departure station to the destination using the first public transport, and the operational disruption information pertains to the first public transport, and the departure station is included in the scope of the operational disruption indicated by the operational disruption information, the control unit 11 may request the route search engine to search for an alternative route that takes into account the vehicle usage status and the user's travel status.

[0027] Figure 5 shows an example of the processing procedure when the user terminal 1 of this disclosure requests the route search engine to search for an alternative route that takes into account the vehicle's usage status and the user's movement status. First, in steps S201 to S203, the control unit 11 acquires usage status information regarding the current usage status of the vehicle and determines whether the time of receiving the operational disruption information was before or after the vehicle was stopped. If the time of receipt was before the vehicle was stopped, the control unit 11 proceeds to step S204. If the time of receipt was after the vehicle was stopped, the control unit 11 proceeds to step S205.

[0028] In step S204, the control unit 11 requests the route search engine to search for an alternative route that prioritizes the use of the vehicle. The alternative route that prioritizes the use of the vehicle may include a route that travels by vehicle to outside the scope of the service disruption, or a route that uses the vehicle until the scheduled time of restoration of the service disruption, and then uses the first public transport after the scheduled time of restoration. Once the control unit 11 completes this step, it terminates this processing procedure.

[0029] In steps S205 to S206, the control unit 11 acquires travel status information indicating the desired arrival time and the user's current travel status. In steps S207 to S208, the control unit 11 determines from the travel status information whether or not the user has yet to use the first public transport. If the user has not yet used the first public transport, the control unit 11 proceeds to step S213; if the user has not yet used it, it proceeds to step S209.

[0030] In steps S209 to S210, the control unit 11 determines whether it is possible to reach the destination by the desired arrival time even if travel is made from the departure station using the first public transport after the scheduled recovery time has elapsed. If it is not possible to reach the destination by the desired arrival time, the control unit 11 proceeds to step S213; if it is possible to reach the destination, it proceeds to step S211.

[0031] In steps S211 to S212, the control unit 11 suggests to the user that they stay near the departure station until the scheduled recovery time. If the user accepts the suggestion, the control unit 11 terminates this processing procedure. If the user does not accept the suggestion, the control unit 11 proceeds to step S213.

[0032] In step S213, the control unit 11 requests the route search engine to search for an alternative route without prioritizing the use of the vehicle. The alternative route, which does not prioritize the use of the vehicle, may include a route using a second public transport other than the first public transport, or a route using other means of transportation other than public transport. Upon completion of this step, the control unit 11 terminates this processing procedure.

[0033] [Features] In this embodiment, we assume a scenario in which, after traveling by vehicle to a public transport departure station, a disruption occurs in the public transport system while traveling along a route to a destination using public transport. In this scenario, the time at which the disruption information is received is... If the vehicle has not yet been deposited at a vehicle depot near the departure station of the transportation company, continuing to use the vehicle can minimize waste such as vehicle depot fees and costs associated with traveling through the depot. Therefore, in this configuration, the route search engine is asked to search for an alternative route that prioritizes vehicle use. This is expected to improve the probability of finding an appropriate route. On the other hand, if the time at which the operational disruption information is received is after the vehicle has been deposited at a vehicle depot near the departure station of the public transportation company, prioritizing vehicle use may result in further waste such as additional fees for other vehicle depots and costs associated with returning to the depot. Therefore, in this configuration, the route search engine is asked to search for an alternative route without prioritizing vehicle use. This is expected to improve the probability of finding an appropriate route. Thus, according to this configuration, when searching for a route from a multimodal perspective, an improvement in the probability of obtaining an appropriate route can be expected.

[0034] [4. Variant] While embodiments of this disclosure have been described in detail above, the above description is merely illustrative in all respects of this disclosure. Needless to say, various improvements or modifications can be made without departing from the scope of this disclosure. The processes and means described in this disclosure can be freely combined and implemented, as long as no technical inconsistencies arise. [Explanation of Symbols]

[0035] 1. User terminal, 11. Control unit, 12. Storage unit, 13. Communication interface, 14. Input device, 15. Output device, 16. Drive, 81...Programs, 91...Storage media

Claims

1. We accept requests for the departure time, departure point, and destination. By providing the specified departure start time, departure point, and destination to the route search engine, the user requests the route search engine to search for a route that uses one or more means of transport from the departure point at the specified departure start time to reach the destination. Obtain the search results for one or more routes, each including an estimated arrival time, from the route search engine. The system accepts the selection of a route to use from one or more route search results obtained. If a disruption occurs in one or more means of transport used within the selected route, from the departure time to the estimated arrival time, the system will accept the provision of disruption information indicating the extent of the disruption. Upon receiving the aforementioned operational disruption information, the route search engine is requested to search for an alternative route that bypasses the area of ​​the operational disruption and reaches the destination. Obtaining one or more alternative route search results from the route search engine, and Output the search results for the one or more alternative routes obtained. A control unit configured to perform the following: The selected route includes a route in which a vehicle is used to travel to a vehicle depot near the departure station of the first public transport, the vehicle is parked at the vehicle depot, and then the vehicle is used to travel from the departure station to the destination using the first public transport. The aforementioned operational disruption information pertains to the first public transport, and If the scope of the service disruption indicated by the aforementioned service disruption information includes the departure station, The control unit To obtain usage information regarding the current usage status of the said vehicle, and Based on the acquired usage information, determine whether the time of receiving the operational disruption information was before or after the vehicle was parked in the vehicle parking area. It is configured to perform further actions, Requesting the route search engine to search for the aforementioned alternative route means If it is determined that the time of receiving the operational disruption information is before the vehicle is parked at the vehicle storage area, the route search engine is requested to search for an alternative route that prioritizes the use of the vehicle, and If it is determined that the time of receiving the operational disruption information is after the vehicle has been parked in the vehicle storage area, the route search engine will be asked to search for an alternative route without prioritizing the use of the vehicle. Composed of, Information processing device.

2. Requesting the route search engine to search for an alternative route without prioritizing the use of the aforementioned vehicle includes requesting the route search engine to search for an alternative route using a second public transportation other than the first public transportation. The information processing apparatus according to claim 1.

3. The aforementioned service disruption information includes the estimated time for restoration of service disruption, The control unit, Obtain the desired arrival time. To obtain movement status information that shows the user's current movement status, Based on the acquired travel status information, it is determined whether or not the user has yet used the first public transport from the departure station. If it is determined that the time of receiving the service disruption information is after the vehicle has been parked at the vehicle depot and before using the first public transport from the departure station, then it is determined whether it is possible to arrive at the destination by the desired arrival time even if travel is made using the first public transport from the departure station after the scheduled restoration time has elapsed, and If it is determined that the user can reach the destination by the desired arrival time even if they travel from the departure station using the first public transportation after the scheduled restoration time has elapsed, the user should be offered the option to stay near the departure station until the scheduled restoration time. It is configured to perform further actions. The information processing apparatus according to claim 1 or 2.

4. A program that causes a computer to execute an information processing method, The aforementioned information processing method is We accept requests for the departure time, departure point, and destination. By providing the specified departure start time, departure point, and destination to the route search engine, the user requests the route search engine to search for a route that uses one or more means of transport from the departure point at the specified departure start time to reach the destination. Obtain the search results for one or more routes, each including an estimated arrival time, from the route search engine. The system accepts the selection of a route to use from one or more route search results obtained. If a disruption occurs in one or more means of transport used within the selected route, from the departure time to the estimated arrival time, the system will accept the provision of disruption information indicating the extent of the disruption. Upon receiving the aforementioned operational disruption information, the route search engine is requested to search for an alternative route that bypasses the area of ​​the operational disruption and reaches the destination. Obtaining one or more alternative route search results from the route search engine, and Output the search results for the one or more alternative routes obtained. Includes, The selected route includes a route in which a vehicle is used to travel to a vehicle depot near the departure station of the first public transport, the vehicle is parked at the vehicle depot, and then the vehicle is used to travel from the departure station to the destination using the first public transport. The aforementioned operational disruption information pertains to the first public transport, and If the scope of the service disruption indicated by the aforementioned service disruption information includes the departure station, The aforementioned information processing method is To obtain usage information regarding the current usage status of the said vehicle, and Based on the acquired usage information, determine whether the time of receiving the operational disruption information was before or after the vehicle was parked in the vehicle parking area. It further includes, Requesting the route search engine to search for the aforementioned alternative route means If it is determined that the time of receiving the operational disruption information is before the vehicle is parked at the vehicle storage area, the route search engine is requested to search for an alternative route that prioritizes the use of the vehicle, and If it is determined that the time of receiving the operational disruption information is after the vehicle has been parked in the vehicle storage area, the route search engine will be asked to search for an alternative route without prioritizing the use of the vehicle. Composed of, program.

5. A method of information processing performed by a computer, The aforementioned information processing method is We accept requests for the departure time, departure point, and destination. By providing the specified departure start time, departure point, and destination to the route search engine, the user requests the route search engine to search for a route that uses one or more means of transport from the departure point at the specified departure start time to reach the destination. Obtain the search results for one or more routes, each including an estimated arrival time, from the route search engine. The system accepts the selection of a route to use from one or more route search results obtained. If a disruption occurs in one or more means of transport used within the selected route, from the departure time to the estimated arrival time, the system will accept the provision of disruption information indicating the extent of the disruption. Upon receiving the aforementioned operational disruption information, the route search engine is requested to search for an alternative route that bypasses the area of ​​the operational disruption and reaches the destination. Obtaining one or more alternative route search results from the route search engine, and Output the search results for the one or more alternative routes obtained. Includes, The selected route includes a route in which a vehicle is used to travel to a vehicle depot near the departure station of the first public transport, the vehicle is parked at the vehicle depot, and then the vehicle is used to travel from the departure station to the destination using the first public transport. The aforementioned operational disruption information pertains to the first public transport, and If the scope of the service disruption indicated by the aforementioned service disruption information includes the departure station, The aforementioned information processing method is To obtain usage information regarding the current usage status of the said vehicle, and Based on the acquired usage information, determine whether the time of receiving the operational disruption information was before or after the vehicle was parked in the vehicle parking area. It further includes, Requesting the route search engine to search for the aforementioned alternative route means If it is determined that the time of receiving the operational disruption information is before the vehicle is parked at the vehicle storage area, the route search engine is requested to search for an alternative route that prioritizes the use of the vehicle, and If it is determined that the time of receiving the operational disruption information is after the vehicle has been parked in the vehicle storage area, the route search engine will be asked to search for an alternative route without prioritizing the use of the vehicle. Composed of, Information processing methods.

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