Business request system, server device, client device, business request program

The business request system addresses time and skill mismatches by facilitating volunteer activity participation through skill-based matching and remuneration donation, enhancing engagement and reducing costs for organizations.

JP2026049465APending Publication Date: 2026-03-18NTT ADVANCED TECH CORP
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Patent Information

Authority / Receiving Office
JP · JP
Patent Type
Applications
Current Assignee / Owner
Filing Date
2024-09-06
Publication Date
2026-03-18

AI Technical Summary

Technical Problem

Existing volunteer participation systems, such as described in Patent Document 1, fail to address the challenges of time constraints and skill mismatches, limiting the ability of individuals to engage in volunteer or paid activities effectively.

Method used

A business request system comprising a server device and client devices that facilitate the matching of volunteers with activities based on their availability and skills, allowing for the designation of remuneration to be donated to organizations or individuals, thereby increasing participation and motivation.

Benefits of technology

The system enhances volunteer participation by enabling individuals to engage in activities that align with their schedules and interests, while reducing costs for organizations by utilizing donated remuneration, ultimately addressing labor and budget shortages.

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Abstract

This system provides a task request system that makes it easier for interested individuals to participate in volunteer or paid activities, increases their motivation to participate, and facilitates the provision of labor to the entire activity organization. [Solution] A work request system including a server device that provides information regarding applications for work requests and a client device that communicates with the server device is configured such that at least one of the server device or the client device includes a communication processing unit 27 that acquires application information including the intention to apply for a first work, an application information screen 63 that selects at least some of the applicants who have applied for the first work, a request / application control unit and a designated remuneration provision notification screen 67 that notifies the recipient of at least some of the remuneration for the second work that the applicant has been designated, and the second work includes at least one of the first work, a third work different from the first work requested by the applicant, and a fourth work requested by another organization or individual.
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Description

Technical Field

[0001] The present invention relates to a system including a server device and a client device, and particularly relates to a business request system for requesting a business from a person who wishes, a server device, a client device, and a business request program.

Background Art

[0002] Due to reasons such as a declining birthrate, an aging population, a shortage of labor, and depopulation in local areas, it has become difficult to secure the labor force necessary for maintaining social infrastructure and welfare. On the other hand, there are not a few people who wish to provide labor as volunteers for social contribution and self-development. A system for promoting the participation of such volunteers in volunteer activities is described in, for example, Patent Document 1. The volunteer activity support device described in Patent Document 1 resolves the financial problems associated with volunteer participation by allocating transportation expenses related to volunteer activities through donations.

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] However, there are several reasons why people cannot participate in volunteer work, in addition to the cost of transportation to the site. For example, even if there is a volunteer organization (activity) that they want to support, they may not be able to secure the time to participate, or they may not have the necessary skills. Examples of this include a company employee who works until 7 PM wanting to participate in a children's cafeteria that provides meals from 4 PM, or a person living in Tokyo wanting to participate in clearing debris from the Noto earthquake. Therefore, the invention described in Patent Document 1, which supports transportation costs for volunteers through donations, leaves room for improvement in promoting participation in activities between those who need labor and those who want to participate.

[0005] This invention has been made in view of the above points, and aims to provide a work request system, server device, client device, and work request program that allow interested individuals to participate in volunteer or paid activities more easily, increase their motivation to participate in activities, and make it easier to provide labor to the entire activity group. [Means for solving the problem]

[0006] One aspect of the business request system of the present invention is a business request system comprising a server device that provides information regarding applications for business requests, and a client device that communicates with the server device, wherein at least one of the server device or the client device includes an application information acquisition unit that acquires application information including an intention to apply for a first business, an applicant selection unit that selects at least some of the applicants who have applied for the first business, and a designation notification unit that notifies the recipient of at least some of the remuneration for the second business that it has been designated, and the second business includes at least one of the first business, a third business different from the first business requested by the applicant, and a fourth business requested by another organization or individual.

[0007] One embodiment of the client device of the present invention is a client device that communicates with a server device that provides information regarding applications for work requests, and includes an application information acquisition unit that acquires application information including an intention to apply for a first job, an applicant selection unit that selects at least some of the applicants who have applied for the first job, and a designation notification unit that notifies the recipient of at least some of the remuneration for the second job that the user has been designated, wherein the second job includes at least one of the first job, a third job different from the first job requested by the user, and a fourth job requested by another organization or individual.

[0008] One aspect of the business request program of the present invention is a business request program executed on at least one of a server device that provides information regarding applications for business requests and a client device that communicates with the server device, wherein the computer implements a function for acquiring application information including an intention to apply for a first business, an applicant selection function for selecting at least some of the applicants who have applied for the first business, and a designation notification function for notifying at least some of the recipients of the remuneration for the second business that the applicant has been designated, and the second business includes at least one of the first business, a third business different from the first business requested by the applicant, and a fourth business requested by another organization or individual.

[0009] One aspect of the business request program of the present invention is a business request program executed on at least one of a server device that provides information regarding requests for a plurality of business tasks, and a client device that communicates with the server device, wherein the program enables a computer to implement a client selection function that selects clients who have requested the business tasks and applies for the business tasks, and a recipient selection function that selects a recipient for the compensation for the business tasks. [Effects of the Invention]

[0010] With the above configuration, the work request system, server device, client device, and work request program of the present invention make it easier for interested individuals to participate in volunteer or paid activities, increase their motivation to participate in activities, and facilitate the provision of labor to the entire activity group. [Brief explanation of the drawing]

[0011] [Figure 1] This is a diagram illustrating the outline of a business request system according to the first embodiment of the present invention. [Figure 2] This is a functional block diagram illustrating the business request system of the first embodiment. [Figure 3] Figure 2 is a functional block diagram illustrating the configuration of the server device shown. [Figure 4] Figure 2 is a functional block diagram illustrating the configuration of the client device shown. [Figure 5] (a), (b), and (c) are diagrams illustrating the screens displayed by the request / application control unit of the client device owned by the volunteer shown in Figure 2. [Figure 6] (a), (b), and (c) are diagrams illustrating the screens displayed by the request / application control unit of a client device owned by the organization shown in Figure 2. [Figure 7] Figure 2 shows a timing chart of information transmitted and received between the server device and the client device. [Figure 8] This is a diagram illustrating the system of the second embodiment. [Figure 9] This is a diagram illustrating the system of the third embodiment. [Modes for carrying out the invention]

[0012] Hereinafter, the first, second, and third embodiments (hereinafter collectively referred to as "these embodiments") of the business request system, client device, and business request program of the present invention will be described with reference to the drawings. The drawings are intended to explain the configuration, arrangement, function, operation, effects, and technical concept of these embodiments, and do not limit their specific configuration or shape.

[0013] [First Embodiment] (overview) Figure 1 is a diagram illustrating the outline of the first embodiment of the work request system (hereinafter also simply referred to as "the system"). The system shown in Figure 1 includes a server device 10 that provides information on multiple work requests, and a client device (Figure 2) that communicates with the server device. Figure 1 is a diagram illustrating the information exchanged between organizations A, B, and C and volunteers α, β, and γ using the server device 10. Note that communication between organizations A, B, and C and the server device 10, and between volunteers α, β, and γ and the server device 10, is performed by the client device described later.

[0014] In Figure 1, for example, organization A may be an organization that assists elderly people with shopping in sparsely populated areas. Organization B may be an organization that operates a children's cafeteria, and organization C may be an animal rescue organization or an organization that searches for lost pets (hereinafter referred to as "animal rescue organization"). Furthermore, organizations may be volunteer organizations or organizations that charge a fee. In this embodiment, for example, one organization such as organization A may operate multiple businesses. Moreover, the client requesting the services is not limited to organizations but may be an individual. Even if the client requesting the services is an individual, this individual may operate multiple businesses and make requests for each of them.

[0015] Group A registers Work Request 1A related to shopping support with Server Device 10. At this time, Group A also registers information regarding Remuneration 7A for the work with Server Device 10. Remuneration 7A is not received by the volunteers, but as will be described later, it is donated to the group designated by the volunteers. Similarly, Group B registers Work Request 1B related to cafeteria operation and information regarding Remuneration 7B for the work with Server Device 10. Also, Group C registers Work Request 1C related to animal protection and information regarding Remuneration 7C for the work with Server Device 10. The remuneration may be points used in Server Device 10 or other services such as mail-order sales sites, in addition to cash.

[0016] Also, when registering as described above, if any of Groups A, B, and C are designated as the provider of the remuneration, they are made able to receive the remuneration. This process is performed, for example, by registering an account for receiving a cash transfer to Server Device 10, designating the type of points, etc.

[0017] On the other hand, Volunteers α, β, and γ select, from Work Requests 1A, 1B, and 1C registered with Server Device 10, the work they desire, that is, the group for which they apply to provide labor. Volunteers α, β, and γ also specify the group to which they donate Remunerations 7A, 7B, and 7C that are the consideration for the labor they provide. Also, in the first embodiment, Volunteers α, β, and γ may register with Server Device 10 the work they can perform, date and time, time zone, work area, etc. In such a case, Groups A, B, and C may request work from Volunteers α, β, and γ based on the registered information.

[0018] In the example shown in FIG. 1, volunteer α performs the task 3α related to shopping assistance for organization A, and registers organization B as the donation destination 5α of the reward 7A in the server device 10. Also, volunteer β performs the task 3β related to providing meals for organization B, and registers organization C as the donation destination 5β of the reward 7B in the server device 10. Volunteer γ performs the task 3γ related to animal protection for organization C, and registers another organization different from organization C as the donation destination 5γ of the reward 7C in the server device 10. Through the above processes, volunteers α, β, and γ can volunteer according to the place, time zone where they are easy to perform tasks, and further according to the task content, and can provide rewards to the organizations that hope to be supported by the activities. Such a server device 10 can promote participation in volunteer activities and enhance the motivation for activities. Also, for organizations A, B, and C that require labor, in addition to those who agree with the support content, there is a possibility that volunteers in an environment where it is easy to perform tasks will offer support, so it becomes easier to receive the provision of labor.

[0019] More specifically, for example, assume that volunteer α is interested in a children's cafeteria but cannot provide support because there is no children's cafeteria nearby. At this time, if there is a recruitment for shopping assistance for the elderly in the residential area, volunteer α can apply for it and perform the shopping assistance, and as a result, donate the reward to the children's cafeteria that hopes to be supported. On the contrary, a volunteer who is interested in the life support of the elderly but lives in an urban area can provide labor to a nearby animal protection organization, and donate the reward to an organization that supports the lives of the elderly in a depopulated area, thereby making it possible to provide financial assistance to the organization that the volunteer wanted to support.

[0020] Thus, according to the first embodiment, volunteers will have an increased number and variety of organizations they can support and donate to. Furthermore, even in cases where volunteers cannot directly support the organizations they wish to help, the ultimate goal of providing financial support to those organizations will motivate them, increasing the number of volunteers and the frequency of their volunteer work. As the number of volunteers and the frequency of their volunteer work increase, tasks that were previously commissioned for a fee will be replaced by unpaid volunteer work, ultimately resolving the budget and labor shortages necessary for maintaining social infrastructure and welfare.

[0021] Here, we will explain the economic effects of the first embodiment. If volunteers cannot be secured without using the work request system shown in Figure 1, organizations A, B, and C will all request work from others by paying a fee. If organizations A, B, and C each pay 500 yen, then the total income and expenditure of organizations A, B, and C will be as follows. -500 yen (Group A) - 500 yen (Group B) - 500 yen (Group C) = -1500 yen

[0022] On the other hand, as shown in Figure 1, if the remuneration for the work of organization A is donated to organization B, the remuneration for the work of organization B is donated to organization C, and the remuneration for the work of organization C is donated to organization A, the total balance of income and expenditure for organizations A, B, and C will be ±0. ±0 (Group A) ±0 (Group B) ±0 (Group C) = ±0 yen Thus, according to the first embodiment, the costs associated with the activities of the entire organization participating in the business management system can be reduced. Note that the above describes a scenario where volunteers donate their entire compensation; however, they may keep a portion of their compensation, or accumulate it as points that can be used for shopping, etc. Furthermore, they may even accumulate points that can be used to offset the amount they need to pay when they receive support in the future.

[0023] (Business Request System) Figure 2 is a functional block diagram illustrating the work request system of the first embodiment. Figure 2 shows the server device 10, the client device 20A of organization A, the client device 20B of organization B, and the client device 30α of volunteer α. Client devices 20A, 20B, and 30α are information processing devices such as smartphones, tablets, mobile phones, PDAs (Personal Digital Assistants), tablet PCs, notebook PCs, and desktop PCs. The work request program of the first embodiment may be pre-installed on client devices 20A, 20B, and 30α. Prior to requesting work, organizations A and B register the information necessary for requesting work and the information necessary for receiving payment (such as a description of the work being performed and bank account information) with the server device 10 (S501a, S501b).

[0024] When organization A needs to request work, organization A registers information about the work content with server device 10 (S502). The information registered at this time includes the work content, location, time, required qualifications, and remuneration. Volunteer α accesses server device 10 using client device 30α and retrieves the registered work content. If volunteer α applies to organization A's recruitment, they register their application to organization A's recruitment and the recipient of the remuneration (organization B) with server device 10 (S503). Organization A accesses server device 10 from client device 20A and confirms that volunteer α has applied to the recruitment (S503). If organization A accepts the application and requests the work, it registers the work request with server device 10 (S504).

[0025] Volunteer α checks the work request registered in server device 10 and registers with server device 10 that they have received the work request (S505). Then, Volunteer α goes to the work location designated by organization A and performs the work (S506). After that, organization A sends the payment to organization B via system operating company S and donates the payment (S507), (S508).

[0026] In the first embodiment described above, volunteer α accesses the server device 10 to confirm the registered work details. However, the first embodiment is not limited to this configuration. Volunteers may pre-register the conditions under which they can perform the work (work details, work area, time, etc.) with the server device 10, and when a recruitment that matches the conditions is registered with the server device 10, the server device 10 will notify the client device 30α. Volunteers may also pre-register the organizations to which they will donate their compensation with the server device 10. Furthermore, the compensation is not limited to being donated to a single organization, but may be divided and donated to multiple organizations.

[0027] (Server device) Figure 3 is a functional block diagram illustrating the configuration of the server device 10. The server device 10 includes a communication processing unit 21, a control unit 23, and a storage unit 25. The communication processing unit 21 controls communication with connected devices. For example, the communication processing unit 21 transmits information about donation recipients registered by volunteers to the client device of the recipient organization. The communication processing unit 21 may be, for example, a known communication function that connects to an internet line.

[0028] The memory unit 25 stores the data and programs necessary for each process performed by the control unit 23. The memory unit 25 includes a work content memory unit 251, a selection criteria memory unit 252, a user information memory unit 253, and a remuneration amount information memory unit 254. The work content memory unit 251 stores information about the work content recruited by each organization (work content, location, working hours, required qualifications, remuneration amount, etc.). The selection criteria memory unit 252 stores the selection criteria for selecting work that volunteers can perform. The selection criteria are, for example, the area and time in which each volunteer can perform the work, and the qualifications they possess. In the first embodiment, the selection criteria are the conditions desired by the volunteer (applicant) and correspond to the applicant registration unit.

[0029] The user information storage unit 253 stores information on both volunteers and organizations using the work request system. This information may include, for example, volunteer profile information, work performance, number of donations, and donation amounts. It may also include organization profile information, bank account information, past work requests, and donation history. Furthermore, volunteer profile information may include name, qualifications, and self-introduction. Organization profile information may include the organization's representative, location, activity history, activity content, and records. Organization profile information can be used as reference information when volunteers decide where to donate their compensation.

[0030] The remuneration information storage unit 254 records the remuneration paid and the remuneration donated for each organization. The storage unit 25 may be a semiconductor memory element such as RAM (Random Access Memory) or flash memory, or a storage device such as a hard disk or optical disc.

[0031] The control unit 23 has an internal memory for storing programs that define various processing procedures and other necessary data, and executes various processes using these. The control unit 23 includes a work content acquisition unit 231, a work / donation recipient selection unit 232, and a notification content creation unit 233. The work content acquisition unit 231 acquires work content (place of implementation, time, work content, required qualifications, remuneration amount (information regarding remuneration), etc.) stored in the work content storage unit 251. The work / donation recipient selection unit 232 acquires the volunteer selection criteria stored in the selection criteria storage unit 252. Furthermore, the work / donation recipient selection unit 232 acquires applications for remuneration donation recipients made from client devices owned by volunteers and work requests made from client devices owned by organizations.

[0032] The Task / Donation Recipient Selection Unit 232 matches tasks with volunteers based on information about the tasks and information about the volunteers' preferences (volunteer information). Specifically, the Task / Donation Recipient Selection Unit 232 compares the details of the support tasks requested by the organization (location, time, task content, required qualifications, remuneration, etc.) with the conditions under which volunteers are able to provide support (region, time, task content, qualifications, etc.). It then selects candidates for tasks that volunteers can perform. The Notification Content Creation Unit 233 creates notification content containing the selected task information and information about the organization that requested the task, and the Communication Processing Unit 21 transmits it to the volunteer's client device (simply referred to as "client device 30" when there is no need to distinguish between volunteers).

[0033] Furthermore, the Business / Donation Recipient Selection Unit 232 matches volunteers with organizations that can receive donations based on information about each organization and information that volunteers wish to donate their compensation to. Specifically, the Business / Donation Recipient Selection Unit 232 compares the conditions that volunteers have selected for their donation recipients (for example, an animal welfare organization) with the profiles of organizations stored in the User Information Storage Unit 253. It then selects organizations that are candidates for donation recipients. The Notification Content Creation Unit 233 creates notification content with information about the selected organizations, and the Communication Processing Unit 21 transmits it to the client device 30.

[0034] The notification content creation unit 233 creates text data to be sent to the client device owned by the organization (simply referred to as "client device 20" when there is no need to distinguish between organizations) notifying that a volunteer has applied for the position. Furthermore, the notification content creation unit 233 creates text data to be sent between the organization and the volunteer notifying that the organization has requested the volunteer to perform a task and that the volunteer has accepted the request. The created text data is then transmitted sequentially by the communication processing unit 21. The control unit 23 may be, for example, an electronic circuit such as a CPU (Central Processing Unit) or MPU (Micro Processor Unit), or an integrated circuit such as an ASIC (Application Specific Integrated Circuit) or FPGA (Field Programmable Gate Array).

[0035] (Client device) Figure 4 is a functional block diagram illustrating the configuration of client device 20 owned by the organization and client device 30 owned by volunteers. In the first embodiment, computers with similar functions are used for client devices 20 and 30, and both client devices 20 and 30 are described using Figure 4. In Figure 4, the numbers in parentheses (26, 27, 28, 29) are the codes for client device 20, and the numbers without parentheses (36, 37, 38, 39) are the codes for client device 30.

[0036] (Client devices owned by volunteers) The following describes the volunteer client device 30. The client device 30 includes an input unit 36 ​​used by the volunteer user for input, a request / application control unit 38 that controls the application process based on the input information, and a display unit 39 that displays the screen provided by the request / application control unit 38. The client device 30 further includes a communication processing unit 37 that handles communication with the server device 10.

[0037] The client device 30 is implemented, for example, by running the business request program of the first embodiment on a general-purpose personal computer, smartphone, tablet, etc. The business request program operates using hardware such as a CPU and memory that is available on a known computer. The input unit 36 ​​can be implemented using a keyboard, voice input device, touch display, etc. The display unit 39 may use a liquid crystal display or an organic EL (Electro-Luminescence) display.

[0038] Figures 5(a), 5(b), and 5(c) illustrate the screens displayed on the display unit 39 by the request / application control unit 38 of the client device 30 in the first embodiment. The first embodiment will be explained using an example where a business request program is pre-installed on the client device 30.

[0039] When the task request program is executed on the client device 30, the request / application control unit 38 first displays the task selection screen 52 shown in Figure 5(a) on the display unit 39. The task selection screen 52 displays candidate tasks that volunteers can perform, which have been selected by the server device 10. The task selection screen 52 displays the name of the organization requesting the task, the task details, the location, the time, the required qualifications, and the remuneration amount, along with checkboxes. For example, volunteer α selects the organization they wish to apply to from the candidate tasks displayed on the task selection screen 52 and checks the checkbox corresponding to the organization name. Figure 5(a) shows an example of applying to a task requested by organization A. In the first embodiment, the request / application control unit 38 and the task selection screen 52 implement a requester selection function.

[0040] Furthermore, the request / application control unit 38 displays the donation organization selection screen 51 shown in Figure 5(b) on the display unit 39. The donation organization selection screen 51 displays the organization name, the organization's profile information, and checkboxes. The organizations displayed on the donation organization selection screen 51 may be those that volunteer α has previously registered with the server device 10, or they may be those that have been searched using keywords such as "child support" or "animal protection." In addition, the donation organization selection screen 51 may display all organizations stored in the user information storage unit 253 of the server device 10. Figure 5(b) shows the donation organization selection screen 51 in which organization F is selected and the reward for the work is donated. As shown in Figure 5(b), in the first embodiment, the donation organization selection screen 51 selects an organization different from the requester of the work selected by the application work selection screen 52 as the recipient of the reward. In the first embodiment, the request / application control unit 38 and the donation organization selection screen 51 implement the recipient selection function.

[0041] Next, the request / application control unit 38 displays the selection confirmation screen 53 shown in Figure 5(c) on the display unit 39. The selection confirmation screen 53 displays the name, address, and contact information of volunteer α who is applying to the organization's recruitment, along with the organization applying to the recruitment (applicant organization) and the organization to which the reward will be donated (donating organization). The selection confirmation screen 53 in Figure 5(c) shows an example where volunteer α applies to the recruitment of organization A and donates the reward to organization F. After volunteer α confirms that they have reviewed the selection confirmation screen 53, the request / application control unit 38 sends the information shown on the selection confirmation screen 53 to the communication processing unit 37. The communication processing unit 37 transmits the information obtained from the request / application control unit 38 to the server device 10.

[0042] However, the first embodiment is not limited to installing and operating the request / application control unit 38, which is a program, on the client device 30 as described above. For example, the request / application control unit 38 may receive input information from the input unit 36 ​​of the client device 30 in the server device 10 and provide the application task selection screen 52, the donation organization selection screen 51, and the selection confirmation screen 53 to the display unit 39 of the client device 30.

[0043] Furthermore, while Figures 5(a) and 5(b) show examples where the organization applying for the work request and the organization making the remuneration donation are different, in the first embodiment, the applying organization and the donating organization may be the same. Also, if the donating organization operates multiple projects, the remuneration donation may be made by specifying the project together with the organization. In addition, if the emphasis is on supporting more organizations with a single project, the request / application control unit 38 may be configured so that the same organization name cannot be entered for both the applying organization and the donating organization. Furthermore, while the first embodiment shows examples where organizations are the source of the work request and the recipient of the remuneration donation, the project may also target work requests from individuals and donations to individuals.

[0044] (Client equipment owned by the organization) Next, using Figure 4, we will explain the client device 20 owned by the organization. The client device 20 communicates with the server device 10 shown in Figure 3 and together with the server device 10 constitutes a work request system. The client device 20 includes an application information acquisition unit that acquires application information including the intention to apply for the first work, an applicant selection unit that selects at least some of the applicants who have applied for the first work, and a designation notification unit that notifies the recipient of at least some of the remuneration for the second work that it has been designated. The second work includes at least one of the first work, a third work different from the first work requested by the client, and a fourth work requested by another organization or individual.

[0045] Here, “themselves” refers to the organization or individual managing the client device 20. At least a portion of the remuneration for the second service includes cases where all of the remuneration is received and cases where only a portion is received.

[0046] In other words, as described above, the notification content creation unit 233 of the server device 10 creates text data notifying that a volunteer has applied for the recruitment. The created text data is sent to the client device 20. The client device 20 acquires this text data using the communication processing unit 27. The text data corresponds to the application information in the first embodiment and includes the volunteer's intention to apply for the work. The communication processing unit 27 corresponds to the application information acquisition unit in the first embodiment.

[0047] Figures 6(a), 6(b), and 6(c) are diagrams illustrating the screens displayed on the display unit 29 of the client device 20. The client device 20 displays information about volunteers who have applied for the work, which is included in the application information, on the display unit 29. In the first embodiment, displaying information about volunteers who have applied for the work indicates the volunteer's intention to apply. Figure 6(a) is a diagram showing, for example, the applicant display screen 63 displayed on the display unit 29 of the client device 20A of organization A, for a volunteer who has applied for work (the first work) recruited by organization A. The application information indicates the work that the volunteer has applied for, corresponding to the names of volunteers such as volunteer α and γ. It also shows the volunteer's address, qualifications, contact information, profile, and the provider that will provide the compensation for the work. The provider may be an organization or an individual. However, the name and details of the provider of compensation may not be displayed on the organization's client device 20.

[0048] Furthermore, the first embodiment includes a checkbox for the organization to select volunteers, along with the application information. The application information screen 63, which includes the checkbox, corresponds to the applicant selection section in the first embodiment, where at least some of the applicants who applied for the job are selected.

[0049] The user of organization A reviews the application information and, for example, selects volunteer γ from the volunteers who have applied. Figure 6(b) shows a selection confirmation screen 65 for confirming the selected volunteer, which may be displayed after checking the checkbox for volunteer γ. The user reviews the screen shown in Figure 6(b) and clicks Yes in the "Confirm?" column, thereby notifying the server device 10 that "Volunteer γ has been selected for the application for task No. 2."

[0050] Furthermore, for example, organization A may receive remuneration from the person who performs a task recruited by another organization or individual (e.g., organization B). Figure 6(c) shows the remuneration provision notification screen 67 displayed on the display unit 29 of the client device 20 in such a case. The remuneration provision notification screen 67 shows the provider who provided the remuneration, the task performed by the provider and the organization that requested the task, and the amount of remuneration (points). The information 671 shown in the upper and lower sections of Figure 6(c) shows an example where volunteer β performed a subsidy for a children's cafeteria requested by organization N and provided the remuneration to organization A. However, at the provider's request, some of the information may not be notified to the recipient of the remuneration. The information 672 shown in the lower section of Figure 6(c) shows an example where the provider and task information are withheld. In this configuration, the request / application control unit 28 and the remuneration provision notification screen 67 function as designated notification units.

[0051] In the example in Figure 6(c), the "task" in information 671 corresponds to the second task. The second task may be the first task that organization A recruited (requested), i.e., the task identified by the task number on the applicant presentation screen 63 in Figure 6(a), or it may be another task (third task) that organization A recruited but which no volunteers applied for. Furthermore, the second task may be a task (fourth task) that was recruited by an organization or individual different from organization A. "At least a portion of the remuneration for the second task" includes both the case where all of the remuneration for the second task is provided to organization A, and the case where a portion is provided to organization A.

[0052] Furthermore, regarding the timing of notifications, notifications may be sent each time, or notifications may be sent collectively for a certain period. In addition, only the total amount for a certain period may be notified. Regarding the method of notification, notifications may be sent to an external system outside the business request system that the recipient has been designated, or notifications may be sent through the process of transferring the reward to a financial institution or adding points that constitute the reward. In other words, notifications of being designated as a reward recipient may be performed by this system, or through an external system linked to this system, such as email. In such cases, the request / application control unit 28 functions as a designated notification unit and includes a program that instructs an external mailer to create an email. Furthermore, in the first embodiment, the request / application control unit 28 may notify the recipient of the reward without separately notifying them, but rather through the transfer of cash to a financial institution or the history of point accrual. In such cases, the request / application control unit 28 functions as a designated notification unit and includes a program that instructs the financial institution or the point accrual administrator to pay the reward. In this case, the name of the reward provider who made the transfer may be notified, or the name of this system may be used.

[0053] The client device 20, like the client device 30, is not limited to installing and running the request / application control unit 28, which is a program. For example, the request / application control unit 28 may receive input information from the input unit 26 of the client device 20 at the server device 10 and provide the applicant presentation screen 63, the selection confirmation screen 65, and the reward provision notification screen 67 to the display unit 29 of the client device 20.

[0054] Thus, for organization A, while receiving support through work from volunteer γ, it also becomes the party providing compensation to organization B. Furthermore, organization A may also receive compensation from volunteer β who performs work for another organization N. In this way, the work request system between server device 10 and client device 20 allows organizations to be both providers and recipients of compensation, thereby increasing opportunities for volunteers to engage in volunteer activities.

[0055] Figure 7 is a timing chart of information transmitted and received between the server device 10 and client devices 20 and 30. As shown in Figure 7, organizations A and B each transmit their organization information (business activities, account information, etc.) to the server device 10 using client devices 20A and 20B, respectively (steps S601a and S601b). The server device 10 receives the organization information from organizations A and B and registers it in the user information storage unit 253 (step S602). When a business activity that needs to be requested arises, organization A transmits the details of the business, the location of the activity, the compensation for the activity, etc., to the server device 10 as recruitment information (step S603). The server device 10 registers the recruitment information transmitted from organization A in the business activity storage unit 251 (step S604).

[0056] Volunteer α accesses the server device 10 from the client device 30α and sends search criteria for recruitment (step S605). The server device 10 compares the selection criteria for Volunteer α with the information registered in the work content storage unit 251 and extracts tasks that may be eligible for application (step S606). The extracted tasks are sent to the client device 30α (step S607). As a result, the application task selection screen 52 is displayed on the display unit 39 of the client device 30α.

[0057] Furthermore, if volunteer α finds a task that matches their preferences, they send search criteria for the recipient of the reward (such as the organization's activities) to the server device 10 (step S608). The server device 10 obtains the organization information from the user information storage unit 253 and the criteria entered by volunteer α, and the task / donation recipient selection unit 232 extracts a list of organizations that match the criteria (step S609). The extracted list of organizations is displayed on the display unit 39 shown in Figure 4 (step S610). As a result, the donation organization selection screen 51 is displayed on the display unit 39 of the client device 30α.

[0058] Volunteer α selects the job to apply for (let's say to apply to organization A and organization B) and the recipient of the reward by checking the respective checkboxes on the application job selection screen 52 and the donation organization selection screen 51. The selected job and recipient are sent from client device 30α to server device 10, and the job and recipient are applied for (step S611). Server device 10 registers the application information indicating the applied details in the job details storage unit 251, user information storage unit 253, and reward amount information storage unit 254 (step S612). Furthermore, server device 10 sends a message to organizations A and B that volunteer α has applied and to the recipient of the reward (steps S613a, S613b).

[0059] After the above processing, volunteer α will carry out the tasks for organizations A and B. Upon completion of the tasks, B will send the compensation to the designated recipient organizations via system operating company S.

[0060] (Business Request Program) The task request program of the first embodiment is executed on at least one of the server device 10 and the volunteer client device 30 that communicates with the server device 10. Here, "at least one" includes cases where it is executed on the server device 10, cases where it is executed on the client device 30, and cases where the server device 10 and the client device 30 execute it in cooperation. The task request program causes the computer to implement a first selection function that selects the requester who requested the task and applies for the task for at least a portion of a plurality of tasks, and a second selection function that selects the recipient of the compensation for the task. In the first embodiment, the first selection function and the second selection function correspond to the server device 10, the client device 30, or a request / application control unit 38 that operates on the server device 10 and the client device 30.

[0061] Furthermore, the work request program of the first embodiment is executed on at least one of the server device 10 and the client device 20 of the organization communicating with the server device 10. Here, "at least one" includes cases where it is executed on the server device 10, cases where it is executed on the client device 20, and cases where the server device 10 and the client device 20 execute it in cooperation. The work request program enables the computer to implement an application information acquisition unit that acquires application information including the intention to apply for the work, an applicant selection function that selects at least some of the applicants who have applied for the work, and a designation notification function that notifies at least some of the recipients of the remuneration for the second work that they have been designated. In the first embodiment, the communication processing unit 27 corresponds to the application information acquisition function, and the communication processing unit 27 and the request / application control unit 28 correspond to the designation notification function. The second work may be a work that a volunteer has applied for, or a work that is operated by the organization to which the volunteer applied, but which the volunteer did not apply for. Furthermore, the second work may be a work requested by an organization or individual different from the organization to which the volunteer applied.

[0062] The following describes a modified version of the first embodiment. (First variation) The first variation involves creating a system where registered organizations can refer other organizations to volunteers. With such a system, for example, if volunteer α offers to donate compensation to a children's cafeteria to organization A, organization A accepts the offer and also refers volunteer α to organization B. In this way, volunteer α can provide compensation to a trustworthy organization from among the multiple organizations operating children's cafeterias. At this time, for example, displaying a list of collaborating organizations on the system allows those performing the work and making donations to do so with confidence.

[0063] (Second variation) Furthermore, in the first embodiment, it is possible that donation income may be concentrated in only certain organizations, or that expenditures may be disproportionately large in only certain organizations. The second modification addresses these issues. In the second modification, a portion of the remuneration is donated to the organization that actually commissions the work. The distribution ratio of the remuneration between the organizations applying for the work and the recipient organization is predetermined. For example, if organization A recruits volunteers to perform the work for a remuneration of 600 yen, 1 / 3 of the remuneration, or 200 yen, may be donated to organization A, and 2 / 3, or 400 yen, to recipient organization B.

[0064] Another variation involves each organization accumulating the compensation received for the work it solicited and the compensation received through donations over a certain period. Then, according to predetermined rules, compensation may be provided from organizations with higher donation income to those with higher expenditures from compensation.

[0065] [Second Embodiment] Figure 8 is a diagram illustrating the system of the second embodiment. The second embodiment differs from the first embodiment in that the person supported 70, who is supported by an organization (organization A in the example of Figure 8), provides a support recipient reward 707, which is at least a portion of the remuneration 7A. That is, in the second embodiment, the person who receives shopping assistance from organization A pays the support recipient reward 707 to organization A. Organization A donates the support recipient reward 707 to a charity designated by volunteer α. In this way, organization A does not have to spend the necessary expenses from the budget of the local government or other public entities. According to the second embodiment, the amount spent from taxes, etc., is 0 yen.

[0066] In the second embodiment, if organizations A, B, and C do not use the work request system shown in Figure 8, and organizations B and C are unable to secure volunteers, organizations B and C will each request work from others by paying a fee. If the fee paid by organizations A, B, and C is 500 yen, then organizations B and C will each pay 500 yen, and the total income and expenditure of organizations A, B, and C will be as follows. 0 yen (Group A) - 500 yen (Group B) - 500 yen (Group C) = -1000 yen On the other hand, if organizations A, B, and C use the work request system shown in Figure 8, and organization A's beneficiary compensation of 707 is donated to organization B, organization B's work compensation of 7B is donated to organization C, and organization C's work compensation of 7C is donated to organization A, then the total balance of organizations A, B, and C will be +500 yen. +500 yen (Group A) ±0 yen (Group B) ±0 yen (Group C) = 500 yen

[0067] In the above example, the recipient 70 provides the entire amount of the remuneration 7A, which is 500 yen, to organization A as the recipient's remuneration 707. However, the second embodiment is not limited to this configuration, and the recipient 70 may provide only a portion of the remuneration 7A. Furthermore, the recipient's remuneration 707 paid by the recipient 70 may be paid from points that the recipient has accumulated in the past as points that can be used to offset the amount they will have to pay when they receive support in the future, based on the remuneration they have received from volunteer activities they have performed in the past.

[0068] [Third Embodiment] Figure 9 is a diagram illustrating the system of the third embodiment. The third embodiment assumes a case where a person who previously performed work as a volunteer (performer) has become, for example, an elderly person and is now a supported person 70, and has donated the entire amount of their compensation at the time of volunteering and has not accumulated it as their own points. In the third embodiment, the supported person 70 and the compensation that the supported person 70 has donated in the past are registered in the user information storage unit 253. The third embodiment differs from the second embodiment in that a portion of the total registered compensation is returned to the supported person 70. That is, in the third embodiment, the amount or points that the supported person (individual) 70 has donated in the past are recorded in the database as contribution points. Then, when the supported person 70 needs support again, a portion of the required amount or number of points (for example, up to half) can be covered by the contribution points. As a result, according to the third embodiment, the supported person 70 who previously performed volunteer work can receive support with a supported person compensation 807 that is lower than the predetermined supported person compensation 707.

[0069] If the beneficiary 70 does not use the work request system shown in Figure 9, and organizations B and C are unable to secure volunteers, then organizations B and C will both pay a fee to request the work from others. If organizations A, B, and C each pay 500 yen, then organizations B and C will each pay 500 yen, resulting in a total balance of -1000 yen for organizations A, B, and C. On the other hand, if organizations A, B, and C use the work request system shown in Figure 9, and the beneficiary 70 allocates half of the fee, 250 yen, from contribution points, then the fee 7A for organization A's work will be donated to organization B, the fee 7B for organization B's work will be donated to organization C, and the fee 7C for organization C's work will be donated to organization A, resulting in a total balance of +250 yen for organizations A, B, and C. +250 yen (Group A) ±0 yen (Group B) ±0 yen (Group C) = 250 yen

[0070] According to the third embodiment, even if the supported person 70 uses contribution points to pay part of the reward 7A, the overall cost burden is lower when using the business system shown in Figure 9. For volunteers, providing volunteer support can save them money on the rewards they might have to pay for supported persons in the future, thus increasing their motivation to use the business request system. [Explanation of symbols]

[0071] 1A, 1B, 1C Business Request 3α,3β,3γ Business 5α, 5β, 5γ Donation recipients 7A,7B,7C Reward 10 Server devices 20,30 Client devices 21 Communication Processing Unit 23 Control Unit 25 Memory section 26,36 Input section 27,37 Communication Processing Unit 28,38 Request / Application Control Unit 29,39 Display section 51. Selection screen for donation organizations 52. Application Selection Screen 53 Selection Confirmation Screen 63 Recruiter prompt screen 65 Selection Confirmation Screen 67. Compensation notification screen. 70 supported individuals 231 Business Content Acquisition Department 232 Business - Pre-selection Department 233 Notice content creation department 251 Business Content Memory Department 252 Selected Condition Memory Section 253 Yuza Information Memory Department 254 Rewards Information Memory Department Intelligence 671, 672 707,807 Rewards for Supported Individuals

Claims

1. A work request system including a server device that provides information regarding applications for work requests, and a client device that communicates with the server device, At least one of the server device or the client device is The first unit is an application information acquisition unit that acquires application information, including the intention to apply for the first job, An applicant selection unit that selects at least some of the applicants who applied for the first job described above, A designation notification unit that notifies the recipient of at least a portion of the remuneration for the second service that it has been designated, The second service includes at least one of the first service, a third service different from the first service that the person requested, and a fourth service requested by another organization or individual. A business request system.

2. The business request system according to claim 1, wherein the designated notification unit notifies the recipient that they have been designated by any of the following means: by an external communication unit of the business request system, by the transfer of the remuneration to a financial institution, or by the point addition process that constitutes the remuneration.

3. A client device that communicates with a server device that provides information regarding applications for work requests, The first unit is an application information acquisition unit that acquires application information, including the intention to apply for the first job, An applicant selection unit that selects at least some of the applicants who applied for the first job described above, A designation notification unit that notifies the recipient of at least a portion of the remuneration for the second service that it has been designated, The second service includes at least one of the first service, a third service different from the first service that the person requested, and a fourth service requested by another organization or individual. Client device.

4. The business request system according to claim 1, wherein the person receiving support through the aforementioned business provides the provider with support recipient compensation, which is at least a portion of the aforementioned compensation.

5. The work request system according to claim 4, wherein a portion of the remuneration provided by the person who performed the aforementioned work may be used as remuneration for the person who performed the work if the person who performed the work becomes the person who receives support.

6. A job request program that is executed on at least one of a server device that provides information regarding applications for job requests and a client device that communicates with the server device, On the computer, The first function is to acquire application information, including the intention to apply for the job, An applicant selection function that selects at least some of the applicants who applied for the first job described above, The system implements a designation notification function that notifies the recipient of at least a portion of the compensation for the second service that they have been designated, The second service includes at least one of the first service, a third service different from the first service that the person requested, and a fourth service requested by another organization or individual. A business outsourcing program.

7. A server device that provides information regarding requests for multiple tasks, and a task request program that is executed on at least one of the client devices that communicate with the server device, On the computer, A client selection function that allows applicants to select the client who requested the work and apply for the work for at least a portion of the multiple aforementioned tasks, A recipient selection function is provided to select the recipient of the compensation for the aforementioned work. A business outsourcing program.

Citation Information

Patent Citations

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    JP2019215741A