Proxy Receipt Matching Management Device
The proxy receiving management system addresses stress and cost issues in package delivery by matching recipients within a community, enabling package delivery to stationary or portable boxes without face-to-face interaction, thus ensuring efficient and stress-free delivery.
Patent Information
- Authority / Receiving Office
- JP · JP
- Patent Type
- Applications
- Current Assignee / Owner
- Filing Date
- 2024-09-26
- Publication Date
- 2026-04-07
AI Technical Summary
Face-to-face package delivery can cause stress for both residents and delivery personnel, and the installation and maintenance costs of receiving facilities are high, making them unavailable to all households.
A proxy receiving management system that matches users who can receive packages on behalf of others, using a device that communicates with user terminals and a server to determine the highest matching recipient based on conditions, allowing packages to be delivered to stationary or portable boxes without face-to-face interaction.
Reduces stress during package delivery by avoiding face-to-face interactions and lowers the need for costly receiving facilities, ensuring smooth and efficient package delivery through a community-based matching system.
Smart Images

Figure 2026059078000001_ABST
Abstract
Description
Technical Field
[0001] The present invention relates to an agency receipt matching management device.
Background Art
[0002] In recent years, the demand for home delivery and delivery has been increasing, and not only receiving packages in person but also receiving them at receiving facilities such as home delivery boxes and home delivery lockers is often selected by users. In addition, there is also an increasing demand for a receiving method called "leave-and-deliver", in which the user designates a place where a third party including the delivery person of the package can freely access and the package is delivered to that place. It goes without saying that receiving packages by receiving facilities or leave-and-deliver is convenient for users, but it is also highly convenient and useful for delivery companies as it can reduce the number of redeliveries.
Prior Art Documents
Patent Documents
[0003]
Patent Document 1
Patent Document 2
Summary of the Invention
Problems to be Solved by the Invention
[0004] For face-to-face delivery of packages, the resident and the delivery person need to face each other, and it is easy for both to feel stressed. Although conventional receiving facilities are becoming more widespread, the cost of the receiving facilities themselves and the cost of installing the receiving facilities are high, so not all households have receiving facilities installed.
[0005] This invention has been made in view of the above circumstances, and its purpose is to enable the avoidance of face-to-face delivery of packages to delivery personnel, even when there are no package receiving facilities installed in homes, facilities, etc., thereby reducing stress during package delivery. [Means for solving the problem]
[0006] The invention described in claim 1 is a proxy receiving matching management device 10 that can communicate with, for example, as shown in Figures 1 to 10, a requester terminal 30 (first user terminal 30) used by a requester user U1 (first user U1) who requests proxy receiving of a package P, applicant terminals 40 and 50 used by applicant users U2 and U3 (second user U2 and third user U3) who apply to be a recipient user U2 to receive the package P on their behalf, and a driver terminal 60 used by the delivery person D of the package P. A proxy receiving request receiving means (proxy receiving request receiving unit 112) that receives request information including matching conditions transmitted from the client terminal 30, A proxy receiving registration receiving means (proxy receiving registration receiving unit 113) that receives registration information including matching conditions transmitted from the applicant terminals 40 and 50, A matching determination means (matching determination unit 114) extracts the applicant user U2 (second user U2) from among the applicant users U2 and U3, which has the highest matching rate with the requesting user U1, and identifies it as the recipient user U2 (second user U2). The system is characterized by comprising a notification means (notification unit 115) for notifying the client terminal 30, the applicant terminals 40 and 50, and the driver terminal 60 of information relating to the determination result by the matching determination means.
[0007] According to the invention described in claim 1, the matching determination means determines the matching conditions on the client side included in the request information received by the proxy receipt request receiving means and the matching conditions on the applicant side included in the registration information received by the proxy receipt registration receiving means. From among the applicant users U2 and U3, applicant user U2, who has the highest matching rate with the client user U1, is determined to be the recipient user U2 and extracted. The notification means notifies the client terminal 30, applicant terminals 40 and 50, and driver terminal 60 of the information related to the determination result. As a result, the client user U1 can confirm that the recipient user U2 has been determined and the proxy receipt matching has been completed, applicant users U2 and U3 can confirm whether they are the correct recipient, the applicant user U2 who has been determined to be the recipient user U2 can confirm that the proxy receipt matching has been completed, and the delivery person D can confirm which recipient user U2 will receive the package P ordered by the client user U1. This allows the client user U1 to avoid face-to-face handover of package P with delivery person D, thereby reducing stress during the handover of package P.
[0008] The invention described in claim 2 is, for example, as shown in Figures 3 and 4, in the proxy receipt matching management device 10 described in claim 1, A recipient evaluation receiving means (recipient evaluation receiving unit 121) receives information related to the evaluation of the recipient user U2 who received the package P on behalf of the client, transmitted from the client terminal 30, A client evaluation receiving means (client evaluation receiving unit 122) receives information related to the evaluation of the client user U1 who came to pick up the package P, transmitted from the recipient terminal 40, The system includes a storage means 110 (storage unit 110, user information database 110c) that individually stores information relating to the evaluation of the recipient user U2 as recipient user performance data for each user, and also individually stores information relating to the evaluation of the requesting user U1 as requesting user performance data for each user. The matching conditions for the request information can include the recipient user's track record, and the matching conditions for the registration information can include the requester user's track record.
[0009] According to the invention described in claim 2, the matching conditions for request information can include the recipient user performance as information relating to the evaluation of recipient user U2 who received the package P on behalf of the recipient user, and the matching conditions for registration information can include the requester user performance as information relating to the evaluation of requester user U1 who came to pick up the package P. As a result, applicant users with low recipient user performance and requester users with low requester user performance will have a lower matching rate and will be less likely to receive the package P on behalf of the recipient user. Therefore, both requester users and recipient users will strive to take actions that will earn them high evaluations, and the proxy receipt of the package P will proceed smoothly on a regular basis, thereby reducing stress during the handover of the package P.
[0010] The invention described in claim 3 is, for example, as shown in Figures 1 to 4, in the proxy receipt matching management device 10 described in claim 1, The matching conditions are characterized in that they allow for the proxy receipt of packages P in a stationary delivery box 25 installed on the premises 2 of the building where the recipient user U2 resides or uses the property.
[0011] According to the invention described in claim 3, the matching conditions can include the proxy receipt of the package P in a stationary delivery box 25 installed on the premises 2 of the building where the recipient user U2 resides or uses the property. Therefore, the delivery person D places the package P in the stationary delivery box 25 installed on the premises 2 of the building where the recipient user U2 resides or uses the property, and the requesting user U1 takes the package P out of the stationary delivery box 25, completing the handover of the package P. As a result, the requesting user U1 can receive the package P without having to meet the delivery person D or the recipient user U2 face-to-face, thereby reducing stress during the handover of the package P.
[0012] The invention described in claim 4 is, for example, as shown in Figures 1 to 10, in the proxy receipt matching management device 10 described in claim 1, The matching conditions may include the option of receiving the package P on behalf of the delivery person D in a portable delivery box 20 in which the package P is placed and then transported. The aforementioned portable delivery box 20 is The storage section 20a in which the aforementioned luggage P is stored, The storage section 20a includes a lid 20b that opens and closes the opening for loading and unloading the luggage P, With the opening closed by the lid portion 20b, the locking portion 22a (locking device 22, electronic locking portion 22a) is capable of being locked or unlocked, The device is characterized by comprising a passcode input unit 22b (locking device 22, passcode input unit 22b) for inputting a passcode key to change the locking unit 22a from a locked state to an unlocked state.
[0013] According to the invention described in claim 4, the portable delivery box 20 includes a locking unit 22a that can be locked or unlocked while the opening is closed by the lid 20b, and a password input unit 22b for entering a password to change the locking unit 22a from the locked state to the unlocked state. Therefore, the risk of the package P stored in the portable delivery box 20 getting wet or being seen inside can be reduced. Furthermore, since the matching conditions can include the option of receiving the package P on behalf of the user in such a portable delivery box 20, the requesting user U1 can receive the package P on behalf of the user without worrying about the package P getting wet or being seen inside. This leads to a reduction in stress during the handover of the package P.
[0014] The invention described in claim 5 is, for example, as shown in Figures 3 and 4, in the proxy receipt matching management device 10 described in any one of claims 2 to 4, The matching conditions included in the request information transmitted from the client terminal 30 are characterized in that they can be prioritized.
[0015] According to the invention described in claim 5, the matching conditions included in the request information transmitted from the requester terminal 30 can be prioritized, and matching between the requester user and the applicant user can be performed according to that priority. As a result, the proxy receipt of the package P can be performed in accordance with the requester user's wishes, thereby improving satisfaction and reducing stress during the handover of the package P.
[0016] The invention described in claim 6 is, for example, as shown in Figures 3 and 4, in the proxy receipt matching management device 10 described in claim 1, The system is characterized by having an incentive granting means (incentive granting unit 119) that grants an incentive to the recipient-side terminal 40 of the recipient user U2 who has received the package P on behalf of the recipient.
[0017] According to the invention described in claim 6, since an incentive is given to the recipient terminal 40 of the recipient user U2 who has received the package P on behalf of others by the incentive giving means, the application of the recipient user U2 can be increased, and it becomes easier to match. Therefore, the problem that the recipient user U2 cannot be determined hardly occurs, and the package P can be received on behalf of others without delay. As a result, it leads to the reduction of stress at the time of delivering the package P. Furthermore, since an incentive is given to the recipient terminal 40 from the proxy receipt matching management device 10, there is no need for direct exchange of money etc. between the requester user U1 and the recipient user U2, and it becomes difficult for troubles to occur between the requester user U1 and the recipient user U2. As a result, the proxy receipt of the package P is smoothly performed, and the stress at the time of delivering the package P can be reduced.
Effect of the Invention
[0018] According to the present invention, even when there is no receiving facility installed in a house, a facility, etc., it is possible to avoid the face-to-face delivery of packages with the delivery person, and it is possible to reduce the stress at the time of delivering the package.
Brief Description of the Drawings
[0019] [Figure 1] It is a diagram showing an overview of a proxy receipt matching management system for packages. [Figure 2] It is a diagram showing an example of a network configuration of a proxy receipt matching management system. [Figure 3] It is a diagram showing an example of a hardware configuration of a proxy receipt matching management server. [Figure 4] It is a diagram showing an example of a software configuration of a proxy receipt matching management server. [Figure 5] It is a diagram showing an overview of a system when using a portable home delivery box. [Figure 6] It is a diagram showing an example of a hardware configuration of a home delivery box. [Figure 7]This is a side cross-sectional view showing an example of the use of an aerial image display device. [Figure 8] This diagram shows a second example of the software configuration for the management server, delivery boxes, and user terminals. [Figure 9] This diagram illustrates the delivery process of a delivery person delivering a parcel locker and the notification of a one-time passcode. [Figure 10] This figure shows an example of a display screen shown on a second user terminal. [Figure 11] This is a floor plan showing the entrance and receiving facilities of the second user's home in a modified example. [Modes for carrying out the invention]
[0020] Embodiments of the present invention will be described below with reference to the drawings. However, the embodiments described below are subject to various technically preferred limitations for carrying out the present invention, but the technical scope of the present invention is not limited to the embodiments and illustrated examples below. Note that the directions and orientations in the embodiments and illustrated examples below are set solely for the convenience of explanation.
[0021] Figure 1 shows an example of the network configuration of the proxy receiving matching management system for package P according to this embodiment (hereinafter referred to as the matching management system). Figure 2 also shows an example of the network configuration of the proxy receiving matching management system for package P. In the matching management system, the proxy receipt matching management server 10, the first user terminal 30 used by the requesting user U1 (hereinafter referred to as the first user U1) who requests proxy receipt of package P, the second user terminal 40 used by the recipient user U2 (hereinafter referred to as the second user U2) who registers proxy receipt of package P, the third user terminal 50 used by another recipient user U3 (hereinafter referred to as the third user U3) who registers proxy receipt of package P, and the driver terminal 60 used by the delivery person D of package P are all connected to each other via a communication network N. According to this matching management system, the first user U1 requests that someone else receive package P on their behalf, and either the second user U2, who has registered to receive the package on their behalf, or a third user U3, who is another user, can receive package P directly from delivery person D, either in person or indirectly at a delivery box 20 or 25, on behalf of the first user U1.
[0022] The proxy receiving matching management server 10 (hereinafter referred to as the management server 10) receives a request from the first user terminal 30 to receive the package P on behalf of the user, and also receives registrations for proxy receiving of the package P from the second user terminal 40 and the third user terminal 50. Furthermore, it matches the request information from the first user terminal 30 with the registration information from the second user terminal 40 and the third user terminal 50 to determine the proxy receiving destination for the package P. The server then notifies each user terminal 30, 40, 50 and the driver terminal 60 of the matching result. The management server 10 may consist of a single computer, or it may consist of multiple computers capable of distributed or parallel processing. Furthermore, this computer may be a cloud computing system.
[0023] The first user U1, who requests the proxy receipt of package P, and the second and third users U2 and U3, who register to receive package P on behalf of others, are, for example, residents of the same block B, where they can build a sustainable local community with which they interact. Block B is situated at the intersection of Road R1, which runs east-west, and Road R2, which runs north-south. Multiple residential lots, designated 1A, 1B, 1C, 1D, 1E, 1F, and 1G, are built on the plots of land divided by Roads R1 and R2.
[0024] The multiple residences 1A to 1G in this embodiment are described as detached houses, but they may also be apartment buildings. Furthermore, their living arrangements are not particularly limited to single-person households, families, or shared housing. They may also be facilities other than residences, such as offices.
[0025] Each house 1A to 1G comprises a plot of land 2 and a house 5 built on that plot 2. Furthermore, as shown in Figure 1, for example, the plot 2 is surrounded by a wall 3, with an opening facing the road R1 in front, allowing people and vehicles to enter and exit through this opening in the wall 3. A front entrance approach 2a is laid out on the plot 2 facing the opening, and a front entrance porch 2b is located beyond the front entrance approach 2a. A parking space 2c is also provided adjacent to the front entrance approach 2a on the plot 2 (exemplified in house 1D). A mailbox 4 is integrally installed in the part of the wall 3 that is close to the entrance approach 2a. Among the residences 1A to 1G, some residences 1A, 1C, 1E, and 1F are equipped with stationary delivery boxes 25 that are placed on the site 2 and store delivered packages P. Furthermore, each of the residences 1A to 1G includes a residence 1D equipped with an engagement port 8 that allows a portable delivery box 20, which is designed to be carried by a delivery person D with packages P stored inside, to be engaged and secured.
[0026] Of the multiple residences 1A to 1G, the first user U1, who requests the proxy receipt of package P, resides in residence 1B (hereinafter referred to as the first user's residence 1B). The second user U2, who is a candidate to receive package P on behalf of the first user, resides at residence 1C (hereinafter referred to as "second user's residence 1C"). The third user U3, who is also a candidate to receive package P on behalf of the first user, resides at residence 1G (hereinafter referred to as "third user's residence 1G"). It should be noted that these residences 1B, 1C, 1G, and 1D are used as examples of residences where users U1, U2, and U3 reside, respectively, for the sake of explanation. Other residences 1A, 1E, and 1F could also be residences where users U1, U2, and U3 reside. In other words, any resident of any residence may request proxy receipt of package P, and any resident of any residence may register for proxy receipt. To put it another way, although the first user U1 in this embodiment is said to be a resident of residence 1B, it refers to the person who ordered package P and directly or indirectly requested delivery from the delivery company, and does not necessarily refer only to the resident of residence 1B. Any resident of block B could be the first user U1. Similarly, although the second user U2 and third user U3 in this embodiment are defined as residents of residence 1C and residence 1G, they refer to recipients or potential recipients who receive package P on behalf of the first user U1, and do not necessarily refer only to residents of residence 1C and residence 1G; all residents of block B can become second user U2 or third user U3. However, it is assumed that residents who can become users have previously obtained a user account for logging into the system.
[0027] Furthermore, each of the users U1, U2, and U3 in this embodiment is a member of a family household residing in a detached house. Each of these users U1, U2, and U3 possesses the first user terminal 30, the second user terminal 40, and the third user terminal 50, respectively, which are user terminals that are information processing terminal devices connected to the management server 10 in a communicative manner. In this embodiment, the first user terminal 30, the second user terminal 40, and the third user terminal 50 are portable information processing terminal devices such as smartphones and tablet terminals. Therefore, the first user terminal 30, the second user terminal 40, and the third user terminal 50 are capable of general information processing and communication. However, the first user terminal 30, the second user terminal 40, and the third user terminal 50 are not limited to portable information processing terminals such as smartphones and tablet devices, but may also be personal computers (PCs) or other computer devices used only within the home, which are connected to the management server 10 via the communication network N in a way that enables communication.
[0028] In this embodiment, various operations are performed on a so-called web browser for each user terminal 30, the second user terminal 40, and the third user terminal 50. However, this is not the only option, and various operations may also be performed on application software pre-installed on each terminal to effectively utilize the functions of the management server 10.
[0029] Similarly, the driver terminal 60 carried and used by delivery driver D is a portable information processing terminal device that is connected to the management server 10 in a way that allows it to communicate, and is capable of general information processing and communication. In other words, the driver terminal 60 is selected to be easily portable, such as a smartphone or tablet, and is connected to the management server 10 via the communication network N, allowing it to communicate even while on the move. Delivery driver D loads package P onto vehicle V and is also riding in vehicle V. Therefore, the location information of package P, which is loaded onto the cargo bed of vehicle V, is equal to the location information of vehicle V. On the other hand, delivery driver D, who possesses the driver terminal 60, is not necessarily riding in vehicle V. Therefore, the location information of the driver terminal 60 may not be equal to the location information of vehicle V.
[0030] The communication network N may include various communication network lines such as telephone lines, ISDN lines, fiber optics, mobile communication networks, satellite communication lines, CATV lines, and other dedicated lines, as well as Internet service providers (i.e., the Internet) that connect them. It may also be a collective communication network in which various communication networks such as LAN (Local Area Network), WAN (Wide Area Network), WiFi (Wireless Fidelity), Bluetooth (registered trademark), and NFC (Near Field Communication) are connected in a manner that enables communication with each other. Furthermore, the form of connection may be wired, wireless, or a mixture of wired and wireless.
[0031] (Hardware configuration) Figure 3 shows an example of the hardware configuration of the management server 10 according to this embodiment. The management server 10 includes a CPU (Central Processing Unit) 11, ROM (Read Only Memory) 12, RAM (Random Access Memory) 13, HDD (Hard Disk Drive) 14, and a communication module 15.
[0032] CPU11 executes various programs and performs calculations. ROM12 stores programs and other information necessary for startup. RAM13 is a work area used to temporarily store processing data from CPU11 and to store other data. HDD14 stores various data and programs and constitutes the software. The communication module 15 communicates with other devices, including user terminals 30, 40, 50 and driver terminal 60, via the communication network N.
[0033] (Software configuration) Figure 4 shows an example of the software configuration of the management server 10. The management server 10 has the following main functional units: the matching screen data transmission unit 111, the proxy receipt request reception unit 112, the proxy receipt registration reception unit 113, the matching judgment unit 114, the notification unit 115, the delivery completion notification reception unit 116, the handover authentication transmission unit 117, the handover completion notification reception unit 118, the incentive granting unit 119, the evaluation screen data transmission unit 120, the recipient evaluation reception unit 121, the requester evaluation reception unit 122, and the storage unit 110.
[0034] The matching screen data transmission unit 111 has the function of transmitting screen data for matching the first user U1, who is the requester, with other residents of Block B (including the second user U2 or third user U3, who will later become the recipients), to user terminals 30, 40, and 50 of both the requester and the other residents of Block B. At the time the matching screen data is sent, it is not known which residents of Block B will become the second user U2 and the third user U3. In other words, at the time the matching screen data is sent, the recruitment of the second user U2 and the third user U3 is underway. Therefore, the matching screen data is assumed to have been sent to all residents of Block B who have obtained user accounts. On the matching screen, each user U1, U2, and U3 can enter text or select options in each field and then press the submit button to send the information necessary for matching to the management server 10.
[0035] ◆Client-side matching request screen The matching request screen viewed by the requesting user, U1, is not illustrated, but it includes at least the following fields: fields for entering U1's profile (user account, name, address, phone number, etc.), fields for entering package P's information (type, size, etc.), fields for entering the desired delivery date and time, fields for selecting conditions for matching with the recipient, and a submit button.
[0036] While users can enter text into the fields for entering the profile of the first user U1 and the information of luggage P, pre-registered information such as profiles may be automatically entered using an autocomplete or similar automatic input function. Furthermore, the field for entering information about luggage P may not be limited to text input, but may also consist of a checklist displaying multiple checkboxes for specified conditions.
[0037] The field for entering the desired delivery date and time allows the first user U1, the requester, to enter the desired delivery date and time for package P. However, the input for the desired delivery date and time should be set to allow a range of approximately 2 to 3 hours, taking into account factors such as the delivery schedule of other packages to be delivered by delivery person D.
[0038] The matching conditions for the recipient include the recipient's evaluation received by the recipient evaluation reception unit 121 (described later), whether the recipient can receive the package in a portable delivery box 20, whether the recipient can receive the package in a stationary delivery box 25, and whether the recipient can receive the package P in person. The condition selection field is a checklist displaying multiple checkboxes for each condition item. By checking a checkbox, you can add that item to the matching criteria. Furthermore, the type and size of the package P, and the desired delivery date and time may also be used as matching conditions. In addition, multiple matching conditions may be prioritized. That is, the request screen may have fields for entering the first priority conditions, the second priority conditions, and the third priority conditions, and matching may be performed according to that priority.
[0039] The submit button is set to be activated after the user has completed entering their profile information, information about package P, and selecting matching conditions. When the requesting user, first user U1, presses the submit button, their profile, information about package P, and matching conditions are sent to the management server 10 as a request for proxy receipt of package P.
[0040] ◆Recipient-side matching registration screen The matching registration screen is a screen viewed by residents of Block B who have obtained a user account. Although not illustrated, it includes at least the following fields: fields for entering the applicant's profile (user account, name, address, phone number, etc.) (second user U2 or third user U3, who are candidates for the recipient); fields for entering information about the package P that can be received (type, size, etc.); fields for entering the date and time when the package can be received; fields for selecting conditions when matching with the requester; and a submit button.
[0041] While users can enter text into the fields for the applicant's (the second user U2 or third user U3, who is a candidate recipient) profile and the information about the receivable package P, pre-registered information, including the profile, may be automatically filled in using autocomplete or other automatic input functions. Information about the receivable package P also does not change significantly from time to time, so it should also be automatically filled in. Furthermore, the field for entering information about the package P that can be received may not be limited to text input, but may also consist of a checklist displaying multiple checkboxes for different conditions.
[0042] The matching criteria for clients include the client's evaluation received by the client evaluation reception unit 122 (described later), the availability of an engagement port 8 to which the portable delivery box 20 is engaged, the availability of a stationary delivery box 25, and whether or not there are other packages P scheduled for receipt. The condition selection field is a checklist displaying multiple checkboxes for each condition item. By checking a checkbox, you can add that item to the matching criteria.
[0043] The submit button is set to be activated after the user has completed entering their profile information, information about the package P they can receive, and selecting the matching conditions. When the applicant (the second user U2 or third user U3, who is a candidate recipient) presses the submit button, their profile, information about the package P they can receive, and the matching conditions are sent to the management server 10 as a registration for proxy receipt of package P.
[0044] Next, the proxy receipt request receiving unit 112 has the function of receiving each piece of information (request information) sent by the first user U1, the requester, when the required items are entered on the requester-side matching request screen and the send button is pressed, as a proxy receipt request for package P. The received information is linked to the user account and stored as a proxy receipt request for package P in the user information database 110c, schedule management database 110d, and matching condition database 110e of the storage unit 110, respectively.
[0045] The proxy recipient registration reception unit 113 has the function of accepting each piece of information sent by the applicant (the second user U2 or third user U3, who is a candidate for recipient) when the required items are entered on the recipient-side matching registration screen and the submit button is pressed, as a proxy recipient registration for package P. The accepted information is linked to the user account and stored as a proxy recipient registration for package P in the user information database 110c, schedule management database 110d, and matching condition database 110e of the storage unit 110, respectively.
[0046] The matching determination unit 114 compares the information received by the proxy receipt request acceptance unit 112 as a proxy receipt request with the information received by the proxy receipt registration acceptance unit 113 as a proxy receipt registration, and has the function of deriving at least the recipient user (for example, second user U2) with the highest matching rate with the requester. Furthermore, the matching determination unit 114 of this embodiment has the function of identifying not only the recipient user with the highest matching rate, but also the next highest recipient user (for example, a third user U3) and the user of a residence equipped with the engagement port 8 of the portable delivery box 20 (this user is assumed to be registered in advance).
[0047] The matching judgment unit 114 also simultaneously adjusts the schedule for receiving the package. In other words, each piece of information for a proxy receiving request includes the desired delivery date and time, and the package P is basically delivered according to the requester's desired delivery date and time. In particular, if the requesting user U1 wishes to receive package P in person (meaning the recipient will receive package P in person when it is delivered by delivery person D), then the desired delivery date and time must match between the requesting user and the recipient, making this the most important (mandatory) condition among multiple conditions. For example, if the requesting user specifies the matching condition as "I would like the recipient to receive package P from delivery person D between 6 PM and 8 PM on [date]," then users whose available time for receiving package P includes "6 PM to 8 PM on [date]" will be matched as recipients. On the other hand, if face-to-face receipt of package P is not required, then it is sufficient for package P to be placed in the recipient's stationary delivery box 25 at the time specified by the requester, "between 6 PM and 8 PM on [date]". Therefore, it is not a particularly important condition for the requester and recipient to agree on the date and time. In other words, having available space in the stationary delivery box 25 is a more important condition. If matching criteria have been prioritized, matching will be performed according to those priorities.
[0048] The notification unit 115 has the function of notifying the first user terminal 30, the second user terminal 40, the third user terminal 50, and the driver terminal 60 that the matching determination unit 114 has determined the recipient user (for example, the second user U2) who had the highest matching rate with the requester, the first user U1. In other words, the result of the determination by the matching determination unit 114 is notified to each user terminal 30, 40, 50 and the driver terminal 60. This allows the first user U1, the client, to confirm which user's house they should go to to pick up their package P. The second user U2, the recipient, can confirm that they must receive the package P on behalf of the first user U1. The third user U3, who is no longer a recipient, can confirm that they do not need to receive the package P on behalf of the first user U1. Delivery person D can confirm that the package P of the requesting first user U1 will be delivered to the recipient second user U2's home (home 1C) and not to the requesting first user U1's home 1B (residence 1B).
[0049] Here, if the first user U1 selects "Yes" to have the recipient receive package P in person at the time of the request for proxy receipt of package P, the delivery person D, upon receiving this notification, will hand over package P to the recipient, the second user U2, in person. If the recipient selects "No" to receive package P in person, the delivery person D will hand over package P to the recipient, the second user U2, by another method (stationary delivery box 25). If, at the time of the request for proxy receipt of package P, the first user U1 selects "OK" for the recipient to receive package P in the portable delivery box 20, the delivery person D, upon receiving this notification, will hand over package P to the recipient while it is inside the portable delivery box 20. The recipient is prevented from opening or looking inside the delivery box 20. This method of proxy receipt, in which package P is handed over to the recipient in person along with the portable delivery box 20, is an optional service of the in-person method described above. If, at the time of the request for proxy receipt of package P, the first user U1 selects "OK" for the recipient to receive package P in the stationary delivery box 25, the delivery person D, upon receiving this notification, will place package P in the stationary delivery box 25 without meeting the recipient face-to-face. If the recipient selects "No" for receiving package P in the stationary delivery box 25, the delivery person D will hand over package P to the recipient, the second user U2, by another method (face-to-face).
[0050] Once delivery driver D has completed the delivery of package P, a delivery completion notification is sent from the application software for delivery driver D that is pre-installed on the driver terminal 60. The delivery completion notification receiving unit 116 has the function of receiving delivery completion notifications sent from the driver terminal 60. When the delivery completion notification receiving unit 116 receives the delivery completion notification from the driver terminal 60, it can confirm that the recipient, the second user U2, has received the package P. The delivery completion notification includes information on the method of receipt, such as whether the recipient, the second user U2, received the package P in person, received it in person after it was placed in the portable delivery box 20, or received it in the stationary delivery box 25.
[0051] The delivery authentication transmission unit 117 has the function of sending a notification with a two-dimensional code for package delivery to the first user terminal 30 of the first user U1 (the requester) or the second user terminal 40 of the second user U2 (the recipient), triggered when the delivery completion notification reception unit 116 receives a delivery completion notification from the driver terminal 60. The two-dimensional code contains information for sending a notification (e.g., email) to the management server 10, and by reading the two-dimensional code, a delivery completion notification (the message below) can be sent. In other words, a notification with a two-dimensional code, such as a QR code (registered trademark), is sent to the first user terminal 30 or the second user terminal 40. When the first user U1 and the second user U2 exchange the package P, one user displays the two-dimensional code on their terminal, and the other user activates the camera on their terminal to scan the two-dimensional code. Then, the messaging app on the other user's terminal is launched, a message addressed to the management server 10 is automatically generated, and if the user approves it, the message is sent to the management server 10.
[0052] The delivery completion notification receiving unit 118 has the function of receiving the above message, which is a delivery completion notification. Upon receiving the delivery completion notification, the management server 10 recognizes that the delivery of package P between the first user U1 and the second user U2 has been completed and controls the system to proceed to the next step.
[0053] The incentive granting unit 119 has the function of granting an incentive (reward) to the second user U2 after receiving a delivery completion notification. The incentive may be, for example, electronic money or points that can be used in a smartphone payment app, or points that can be exchanged for prizes, and is not particularly limited. In this embodiment, the incentive is electronic money that can be used in a smartphone payment app, and the incentive granting unit 119 can cooperate with the payment app to grant the electronic money to the payment app's electronic money storage unit.
[0054] The evaluation screen data transmission unit 120 has the function of transmitting evaluation screen data to the first user terminal 30 of the first user U1, who is the requester, and to the second user terminal 40 of the second user U2, who is the recipient, after receiving a delivery completion notification. In this embodiment, the evaluation screen is, for example, a screen for evaluating the recipient of the package P with a number of stars, and consists of a field for selecting the number of stars and a send button. The evaluation screen data incorporates basic information such as which house the first user U1 lives in, which house the second user U2 lives in, and information about the delivered package P. Furthermore, the evaluation screen may include more detailed evaluation items. In that case, the content sent to the first user terminal 30 and the content sent to the second user terminal 40 may differ.
[0055] When the evaluation screen data transmitted from the evaluation screen data transmission unit 120 is received by the first user terminal 30 and the second user terminal 40, the first user U1 and the second user U2 open the evaluation screen, evaluate the recipient of each package P (for the first user U1, who is the requester, this refers to the second user U2, who is the recipient, and for the second user U2, who is the recipient, this refers to the first user U1, who is the requester), and press the send button. The evaluation results data of the recipients of package P are then sent to the management server 10.
[0056] The recipient evaluation reception unit 121 has the function of receiving evaluation result data for the recipient, second user U2, transmitted from the first user terminal 30. The evaluation result data is stored as one piece of information in the user information database 110c of the storage unit 110. In other words, the evaluation of second user U2 as a recipient is added to second user U2's profile. This evaluation as a recipient is then added as one of the matching conditions. Therefore, if the requesting first user U1 sets a matching condition for recipients, for example, a star rating of "4 or more," users who have been given a rating of "3 or less" will be excluded from the matching conditions as recipients. This evaluation of recipient user U2 by requester user U1 is stored as "recipient user performance" in the user information database 110c of the storage unit 110 on the management server 10.
[0057] The client evaluation reception unit 122 has the function of receiving evaluation result data for the client, the first user U1, transmitted from the second user terminal 40. The evaluation result data is stored as one piece of information in the user information database 110c of the storage unit 110. In other words, the evaluation of the first user U1 as a client is added to the first user U1's profile. This evaluation as a client is then added as one of the matching conditions. Therefore, if the recipient, the second user U2 or third user U3, sets the number of stars as a matching condition for the client, for example, to "4 stars or more," then users who have been evaluated with "3 stars or less" will be excluded from the matching conditions as clients. This evaluation of the requesting user U1 by the recipient user U2 is stored as "requesting user performance" in the user information database 110c of the storage unit 110 on the management server 10.
[0058] (Process for receiving packages on behalf of others) Next, I will explain the process for receiving package P on behalf of the recipient.
[0059] First, the user (first user U1) arranges for the delivery of package P through the user terminal (first user terminal 30). At that time, the user (first user U1) selects the method of receiving package P: receiving package P in person, receiving package P via contactless delivery, or receiving package P on behalf of another user who is a resident of another user's home. Here, "delivery to a designated location" refers to a delivery method where the user designates a location that can be freely accessed by a third party, including the delivery person D of package P, and the package P is delivered to that location. Furthermore, the arrangement of package P and the selection of the delivery method can be done, for example, through the order form for package P on a shopping website.
[0060] Of the three patterns listed above for receiving package P, the methods of receiving package P in person by the user and receiving package P via contactless delivery are not covered by the proxy delivery matching management system of this embodiment, and therefore will not be explained here. Therefore, this section explains the case where a user (first user U1) chooses to have another user (second user U2, etc.) receive package P on their behalf.
[0061] When a user selects to receive package P via proxy and places an order for package P, the order information is transmitted to the package P delivery company. There are various ways in which a delivery company can obtain package P from a user (first user U1) at their home (house 1B). These include the package being transported from the seller, being picked up from the seller, or being in stock at a warehouse. Therefore, we will omit the explanation up to the point where the delivery company obtains package P.
[0062] At the stage when the order for package P is placed, or when the delivery company is on track to acquire package P, or after the delivery company has acquired package P, the matching screen data transmission unit 111 of the management server 10 sends matching screen data to the person who ordered package P, i.e., the requesting user (first user U1), and to the residents of block B who have obtained a user account. The requesting user (first user U1) receives data from the requesting user matching request screen, and the residents of block B receive data from the recipient matching registration screen.
[0063] The requesting user, U1, enters necessary information such as their profile, package P information, desired delivery date and time, and conditions selection field into the requesting user matching request screen, and then presses the submit button to send the data from the requesting user matching screen to the management server 10. The proxy receiving request receiving unit 112 of the management server 10 receives each piece of information sent by the requesting first user U1 when the required items are entered on the requesting side matching request screen and the send button is pressed, as a proxy receiving request for package P. Each piece of information is linked to the user account and stored as a proxy receiving request for package P in the respective databases 110c, 110d, and 110e of the storage unit 110.
[0064] Furthermore, the applicant users (second user U2 and third user U3) enter necessary information such as their profile, information about the package P they can receive, available dates and times for receiving, and conditions selection fields into the recipient matching screen, and then press the submit button to send the data from the recipient matching screen to the management server 10. The proxy recipient registration acceptance unit 113 of the management server 10 accepts each piece of information sent by the applicant (the second user U2 or third user U3, who is a candidate for recipient) when the required items are entered on the recipient-side matching registration screen and the submit button is pressed, as a proxy recipient registration for package P. Each piece of information is linked to the user account and stored as a proxy recipient registration for package P in the databases 110c, 110d, and 110e of the storage unit 110.
[0065] Then, when a request for proxy receipt and a registration (application) for proxy receipt have been received, the management server 10 uses the matching judgment unit 114 to compare the information received by the proxy receipt request reception unit 112 as a proxy receipt request with the information received by the proxy receipt registration reception unit 113 as a proxy receipt registration, and at least derives the recipient user with the highest matching rate with the requester (for example, second user U2). Furthermore, the timing for closing applications for proxy receipt may be immediately before the desired delivery date and time, the day before, or when a certain number of recipient users with a matching rate are found. This can be changed as appropriate without departing from the spirit of the present invention.
[0066] The matching judgment unit 114 also simultaneously performs schedule adjustments. In other words, if the requesting user U1 wishes to receive package P in person (meaning the recipient receives package P in person from delivery person D), the system will prioritize matching users whose availability matches the requesting date and time for receiving the package. On the other hand, if the requesting user U1 does not require in-person receipt of the package P, the system will prioritize matching users who have available space in the stationary delivery box 25 at the date and time requested by the requesting user for delivery.
[0067] Once the matching determination unit 114 has determined the matching result, the notification unit 115 notifies the first user terminal 30, the second user terminal 40, the third user terminal 50, and the driver terminal 60 of the matching result. In other words, the requester (first user U1), the recipient with the highest matching rate (second user U2), the other users who applied or the next highest matching rate (third user U3), and the information processing terminal devices owned or used by the delivery person D are notified of the matching result via the communication network N. The matching result notifies the user that best matched the conditions of the requesting user (first user U1) with the recipient user (for example, second user U2). The second user U2, who has become the recipient, will receive a notification clearly stating that they are the recipient. Other users who applied: The next user with the highest matching rate (third user U3) will be notified that they will not be the recipient. The notification will also state that if the second user U2, who is the recipient, is unable to receive the package on behalf of the third user U3, delivery person D may deliver the requester's package P to the third user U3. Delivery person D will be notified of the information of the second user U2 (address, phone number, desired delivery date and time) who had the highest matching rate with the first user U1 who made the request, the information of the third user U3 (address, phone number, desired delivery date and time) who had the next highest matching rate, and the information of pre-registered users of residences equipped with the engagement port 8 of the portable delivery box 20 (address, phone number). To prevent misdelivery, it is preferable not to notify the address of the first user U1 who made the request. In addition, if the first user U1 who made the request wishes to receive the package P on their behalf using the portable delivery box 20 or the stationary delivery box 25, information on the one-time password to unlock the lock on the lid or door of each box 20,25 will also be notified.
[0068] Delivery by delivery person D will be carried out according to the notification received by delivery person D. As shown in Figure 1, delivery person D delivers package P to the recipient's home 1C, second user U2, without stopping at the first user U1's home 1B, who is the client. Although it was planned for the second user U2 to receive the package in person, if for any reason the second user U2 is unable to receive the package (for example, if there is no available space in the stationary delivery box 25), as previously announced in the notification, the third user U3 will become the next recipient on behalf of the second user U2. Furthermore, if the recipient is suddenly changed and the third user U3 is unable to receive the package P in person, the package P is placed in the portable delivery box 20, and the portable delivery box 20 is engaged and secured to the engagement port 8 of the residence 1D where the pre-registered user resides, thereby completing the proxy receipt.
[0069] Once the delivery of package P is complete, delivery driver D sends a delivery completion notification to the management server 10 from the application software for delivery driver D that is pre-installed on the driver terminal 60. Here, it is assumed that a second user U2 received package P in person. Then, the delivery completion notification receiving unit 116 of the management server 10 receives the delivery completion notification sent from the driver terminal 60. The delivery completion notification includes information on how the recipient, the second user U2, received the package P, such as whether they received it in person, received it in person after it was placed in the portable delivery box 20, or received it in the stationary delivery box 25. In this embodiment, the notification includes information that the second user U2 received the package P in person.
[0070] When the delivery completion notification receiving unit 116 receives a delivery completion notification from the driver terminal 60, the management server 10, via the handover authentication transmission unit 117, sends a notification with a two-dimensional code for package handover to the first user terminal 30 of the first user U1 (the requester) or to the second user terminal 40 of the second user U2 (the recipient). If the third user U3 is the recipient, a notification may be sent to the third user U3, and a notification does not necessarily have to be sent to the user terminal of the user of the residence 1D equipped with the engagement port 8.
[0071] In this embodiment, it is assumed that a notification with a two-dimensional code is sent to the first user terminal 30 of the first user U1. Therefore, when the first user U1 comes to the user's home 1C of the second user U2 to pick up the package P, the first user U1 displays the two-dimensional code on the display of the first user terminal 30. The second user U2 activates the camera of the second user terminal 40 and reads the two-dimensional code. Then, the messaging application on the second user terminal 40 is launched, a message addressed to the management server 10 is automatically generated, and when the second user U2 approves it, a message indicating the completion of the handover of package P is sent to the management server 10.
[0072] The delivery completion notification receiving unit 118 of the management server 10 receives the above message, which is a delivery completion notification. Upon receiving the delivery completion notification, the management server 10 recognizes that the delivery of package P between the first user U1 and the second user U2 has been completed. Subsequently, the management server 10, using the incentive distribution unit 119, grants an incentive (reward) to the second user U2 who received the package P on behalf of the recipient. If a third user U3 is also on standby as a candidate for receiving the package on behalf of the recipient, the third user U3 may also be granted an incentive at a smaller rate than the second user U2 who actually received the package.
[0073] Furthermore, after receiving the handover completion notification (or simultaneously with granting the incentive), the evaluation screen data transmission unit 120 of the management server 10 transmits evaluation screen data to the first user terminal 30 of the first user U1, who is the requester, and to the second user terminal 40 of the second user U2, who is the recipient, for each to evaluate the other party involved in the handover. When the data from the evaluation screen is received by the first user terminal 30 and the second user terminal 40, the first user U1 and the second user U2 open the evaluation screen and evaluate the recipient of their respective packages P. In this embodiment, the first user U1, who is the requester, evaluates whether the second user U2, who is the recipient, received the package on their behalf at the requested time and whether the contents of the package P were undamaged, using a star rating system. The second user U2, who is the recipient, also evaluates whether the first user U1, who is the requester, agreed to the delivery authentication for the package P and whether they came to pick up the package P at the requested time, using a star rating system. Then, once the first user U1 and the second user U2 have finished evaluating the recipients of their respective packages P, they press the send button to close the evaluation screen.
[0074] The proxy receipt of package P will proceed according to the above procedure. However, the above explanation is only for the case where the resident of house 1B is the first user U1 (the requester), the resident of house 1C is the second user U2 (the recipient), and the resident of house 1G is the third user U3 (the candidate recipient). Residents of other houses may also be the requesters or recipients of proxy delivery. As the size of block B increases, so does the number of residents. Furthermore, there are various methods of proxy delivery, such as in-person delivery, using a portable delivery box 20, or using a stationary delivery box 25. Therefore, the proxy delivery process is not limited to the explanation above.
[0075] Next, we will explain the case where a portable delivery box 20 is used to receive a package P on behalf of someone else.
[0076] As shown in Figure 5, the portable delivery box 20 is connected to the management server 10, the first user terminal 30, the second user terminal 40, and the driver terminal 60 via the communication network N. In the event that the second user U2 is unable to receive the package on behalf of the third user U3, the portable delivery box 20 may also be connected via the communication network N to the third user terminal 50 used and possessed by the third user U3.
[0077] In this embodiment, the portable delivery box 20, after the package P is stored inside, is either delivered in person to a second user U2 or a third user U3 who will receive the package on their behalf, or it is engaged with and fixed to the engagement port 8 of the house 1D. In other words, in this embodiment, the portable delivery box 20 is carried by the delivery person D.
[0078] The second user U2 or third user U3, who will be receiving the payment on behalf of the other user, may have an aerial video display device 70 installed at their home (residence 1C, 1G) as another user terminal. The aerial video display device 70 will be described later.
[0079] The portable delivery box 20 is configured to safely store packages P in a watertight and locked state, and has a function to receive, for example, GPS (Global Positioning System) signals and transmit signals to the management server 10 to identify itself. This allows the management server 10 to determine the location of the portable delivery box 20 containing the package P and transmit that location information to the user terminals 40, 40.
[0080] Figure 6 shows an example of the hardware configuration of the portable delivery box 20 according to this embodiment. The portable delivery box 20 has as its basic configuration a storage section 20a in which the package P is stored, and a lid section 20b for opening and closing the opening for loading and unloading the package P in the storage section 20a. Other components of the portable delivery box 20 are attached to at least one of the storage section 20a and the lid section 20b. Furthermore, this portable delivery box 20 is designed to be foldable and can be loaded into a vehicle V. Therefore, it can handle urgent delivery requests.
[0081] Such a portable delivery box 20 further includes, in addition to the storage compartment 20a and the lid 20b, a computer 21, a locking device 22, a GPS receiver 23, and an identification signal transmitter 24.
[0082] Furthermore, all components of the portable delivery box 20, except for the storage section 20a and the lid section 20b, are powered by a battery (not shown) and can operate from that power. Alternatively, a solar panel may be attached to the lid 20b to use the battery as a storage battery. In that case, the portable delivery box 20, which is left outdoors, will continue to receive sunlight, making it easier to charge the storage battery and ensuring that the power supply to each component of the portable delivery box 20 is not easily interrupted.
[0083] The computer 21 is a control device necessary for controlling each component installed in the portable delivery box 20, and is mainly composed of a processor 21a and a memory 21b that stores multiple applications executed by the processor 21a. Furthermore, the computer 21 is equipped with a communication module 20c that manages communication with external devices. Here, "external devices" refers not only to the locking device 22, GPS receiver 23, and identification signal transmitter 24 that constitute the portable delivery box 20 together with the computer 21, but also to external devices other than the portable delivery box 20 that are connected to the communication network N in a communicative manner. This allows, for example, the computer to receive data for updating one-time passwords transmitted from the management server 10, or to receive update programs.
[0084] The locking device 22 includes an electronic locking unit 22a that can be locked or unlocked with the opening of the storage unit 20a closed by the lid 20b, and a passcode input unit 22b for inputting a passcode (i.e., a personal key) to switch the electronic locking unit 22a from the unlocked state to the locked state. In this embodiment, the electronic lock unit 22a is a so-called electronic lock, but if the passcode input unit 22b is a dial key type, it does not need to be an electronic lock. In this embodiment, the passcode input unit 22b is a numeric keypad, equipped with numbers from 0 to 9, a cancel key, an enter key, etc. (see Figure 9). Therefore, the electronic lock of the electronic lock unit 22a operates from the locked state to the unlocked state by numeric keypad input from the passcode input unit 22b. Once unlocked, the lid unit 20b can be opened and the luggage P can be taken out of the storage unit 20a. In the case of collection, luggage P can be placed inside the storage unit 20a.
[0085] In this embodiment, a one-time passcode is used as the passcode entered from the passcode input unit 22b. Once the passcode has been entered and the lid 20b has been opened or closed, the passcode will need to be changed.
[0086] In this embodiment, a passcode input unit 22b is used as the PIN input unit, but a password (one-time password) may be used instead of a passcode (one-time passcode). This enhances security by requiring the input of a PIN that includes letters (alphabet) and numbers.
[0087] The GPS receiver 23 can determine its own location, i.e., the location of the portable delivery box 20 on Earth, by receiving multiple GPS signals from multiple GPS satellites. The location information data of the portable delivery box 20 is transmitted to the management server 10 when a request for transmission of the location information of the portable delivery box 20 is received from the user terminals 40 and 50. In this embodiment, a GPS receiver 23 is used as the means for acquiring location information, but the invention is not limited to this, and can be modified as appropriate without departing from the spirit of the present invention.
[0088] The identification signal transmitter 24 can transmit a signal to the management server 10 to identify each individual portable delivery box 20. Since the identification signal identifies each individual delivery box 20, the management server 10, upon receiving the identification signal, will know which delivery box 20 the identification signal came from. By linking location information to the transmitted identification number and sending the data, the management server 10 can determine the current location of each portable delivery box 20 on Earth. Furthermore, the identification signal transmitted by the identification signal transmitter 24 is performed periodically at short time intervals, such as once every few seconds, once every tens of seconds, or once every few minutes, by the function of the identification signal transmitting unit 201, which will be described later.
[0089] Figure 7 shows the configuration and usage example of an aerial image display device 70 used as another user terminal. Reference numeral 7a denotes the entrance to house 1C, reference numeral 6a denotes the entrance doorway, and reference numeral 61 denotes the front door.
[0090] The aerial image display device 70, although not shown in the diagram, is an optical system consisting of a light source (display), a retroreflective material, and a beam splitter. The light source and retroreflective material are housed within a casing, and the beam splitter forms part of the casing. Light emitted from the light source undergoes normal reflection at the beam splitter and proceeds to the retroreflective material, where it is retroreflective in the same direction as the incident light and proceeds back to the beam splitter. The light that has passed through the beam splitter converges and then diffuses again, thereby enabling the display of an image in the air. The aerial image 40a displayed by this aerial image display device 70 is projected onto the entrance floor 7a1 or the entrance hall 7a2 of the entrance 7a.
[0091] Furthermore, the aerial image display device 70 has a spatial touch sensor function that functions as an input unit 706, which will be described later, enabling touch operation on the aerial image 70a at the position where the aerial image 70a is floating. This makes it possible to input various types of information and perform various operations. In this embodiment, the aerial image display device 70 itself is also the display unit 705, which will be described later, and the aerial image 70a can also be said to be the display unit 705.
[0092] The aerial image 70a displayed by the aerial image display device 70 can display information related to the proxy receipt of the package P, similar to the second user terminal 40 or the third user terminal 50, but it can also display other information such as the time, weather information, inventory management information, and the daily schedule of user U. In addition, the aerial image 70a can also be used as a screen to block the view of the package P when it is received in person. In other words, by displaying an image with a high screen-blocking effect as the aerial image 70a, the view of the delivery person D can be obstructed.
[0093] The remote control 71 is used to activate the aerial image display device 70 and display the aerial image 70a, and in this embodiment, it is installed on the wall of the entrance 7a. The remote control 71 may be used to select between a blind mode and an information display mode.
[0094] (Second software configuration) Figure 8 shows an example of the software configuration for the management server 10 and user terminals 40, 50, and 70 when using the portable delivery box 20.
[0095] The management server 10 has, as its main functional units, an identification signal receiving unit 101, a one-time passcode transmission request receiving unit 102, a one-time passcode generation unit 103, a one-time passcode transmission unit 104, a location information transmission request receiving unit 105, a location information transmission unit 106, an estimated arrival time calculation unit 107, and a storage unit 110.
[0096] The portable delivery box 20 has, as its main functional units, an identification signal transmission unit 201, a one-time passcode transmission request unit 202, a one-time passcode reception unit 203, and a storage unit 204.
[0097] User terminals 40, 50, and 70 have as their main functional units: location information transmission request units 401, 501, and 701; location information and estimated arrival time receiving units 402, 502, and 702; delivery location information transmission request receiving units 403, 503, and 703; delivery location information transmission units 404, 504, and 704; display units 405, 505, and 705; input units 406, 506, and 706; and storage units 407, 507, and 707. For convenience, the following explanation will use only the second user terminal 40 as an example, and the third user terminal 50 and the aerial image display device 70 will be omitted from the explanation. However, the third user terminal 50 and the aerial image display device 70 function in the same way as the second user terminal 40.
[0098] First, let's explain the main functional components of the management server 10.
[0099] The identification signal receiving unit 101 has the function of receiving identification signals with location information transmitted from the identification signal transmitter 24 of the portable delivery box 20 via the communication network N and the communication module 15. As described above, the identification signal transmitter 24 transmits identification signals periodically at short time intervals. Since many portable delivery boxes 20 are used in a single area, it is assumed that the identification signal receiving unit 101 is constantly receiving identification signals. Furthermore, the received identification signal is linked to the location information of the portable delivery box 20, as described above.
[0100] The one-time passcode transmission request receiving unit 102 has the function of receiving one-time passcode transmission requests transmitted from the one-time passcode transmission request unit 201 of the portable delivery box 20 via the communication network N and the communication module 15.
[0101] The one-time passcode generation unit 103 has the function of generating a one-time passcode in accordance with a one-time passcode transmission request received from the one-time passcode transmission request unit 202 of the portable delivery box 20. The generated one-time passcodes are stored in a database in the storage unit 110 (one-time passcode database 110b). Duplicate one-time passcodes are not generated by comparing them with the database 110b each time a passcode is generated.
[0102] The one-time passcode transmission unit 104 has the function of transmitting the one-time password data generated by the one-time passcode generation unit 103 to the portable delivery box 20 via the communication network N and the communication module 15.
[0103] The location information transmission request receiving unit 105 has the function of receiving a request from the location information transmission request receiving unit 401 of the second user terminal 40 to transmit the location information of the package P (portable delivery box 20) that the second user U2 is to receive on behalf of.
[0104] The location information transmission unit 106 has the function of extracting the package P (portable delivery box 20) that the second user U2 is to receive on behalf of, from the identification signal that is constantly being received, determining the location information associated with the identification signal, and transmitting that location information to the second user terminal 40 via the communication network N and the communication module 15. When transmitting location information to the second user terminal 40, the estimated arrival time data calculated by the estimated arrival time calculation unit 107 is also transmitted along with the location information.
[0105] The estimated arrival time calculation unit 107 has the function of calculating the estimated arrival time from the current location of the portable delivery box 20 to the user's home 1C, based on the location information of the portable delivery box 20 and the registered address information of the user's home 1C. The calculated estimated arrival time data is transmitted to the second user terminal 40 along with the location information via the communication network N and the communication module 15 when the location information is transmitted to the second user terminal 40.
[0106] The memory unit 110 stores at least a map information database 110a containing map information of the area where the package P is delivered, and a one-time passcode database 110b containing one-time passcodes generated by the one-time passcode generation unit 103. The map information database 110a is used to verify the location information of the delivery box 20, the current location, and the address information of the user's home 1.
[0107] Next, we will explain the main functional components of the portable delivery box 20.
[0108] The identification signal transmitting unit 201 has the function of controlling the timing of the transmission of identification signals by the identification signal transmitter 24. That is, it has the function of pre-setting the timing of the transmission of identification signals to occur periodically at short time intervals, and transmitting the identification signals through the identification signal transmitter 24 according to that setting.
[0109] The one-time passcode transmission request unit 202 has the function of requesting the management server 10 to transmit a one-time passcode via the communication network N and communication module 21c when the package P is placed in the portable delivery box 20, the electronic lock unit 22a is locked, and a one-time passcode is set. The signal requesting the transmission of a one-time passcode is received by the one-time passcode transmission request reception unit 102 of the management server 10.
[0110] The one-time passcode receiving unit 203 has the function of receiving one-time passcode data transmitted from the one-time passcode transmitting unit 104 of the management server 10 via the communication network N and the communication module 21c, and storing that data in the storage unit 204.
[0111] The memory unit 204 stores the one-time passcode information 204a received by the one-time passcode receiving unit 202. When a passcode is entered using the passcode input unit 22b, it is compared with the one-time passcode information 204a stored in the memory unit 204. If they match, the electronic lock unit 22a is unlocked; if they do not match, the electronic lock unit 22a remains locked. A limit on the number of mismatches may be set, and if the electronic lock unit 22a is not unlocked within the limit, the one-time passcode information 204a is erased.
[0112] Next, we will explain the main functional components of the second user terminal 40.
[0113] The location information transmission request unit 401 has the function of requesting the management server 10 to transmit the current location information of the package P (portable delivery box 20) that the second user U2 is receiving on behalf of to the second user terminal 40 via the communication network N when the second user U2 wants to know the current location information of the package P (portable delivery box 20). The signal requesting the transmission of location information is received by the location information transmission request reception unit 105 of the management server 10.
[0114] The location information and estimated arrival time receiving unit 402 receives location information and estimated arrival time data for the package P (portable delivery box 20) transmitted from the location information transmitting unit 106 of the management server 10, and has the function of displaying this data on the display unit 405 of the second user terminal 40, or storing it in a displayable state.
[0115] The display unit 405 has the function of displaying various information on the display screen 80, including information on the one-time passcode, location information, and estimated arrival time information transmitted from the management server 10. In the case of the second user terminal 40 and the third user terminal 50, the display units 405 and 505 are composed of touch panels superimposed on the input units 406 and 506. In the case of the aerial image display device 70, the display unit 705 is composed of aerial images 70a as described above.
[0116] As shown in Figure 10, the display screen 80 shown on the display unit 405 displays the user's home 1C and the current location of the package P (portable delivery box 20) on a map 81 of the delivery area of the delivery person D, and also displays an information display field 82 showing the estimated arrival time overlaid on top of it. Information display section 82 includes various information such as the estimated arrival time, the name of the delivery company, order details, and delivery method. The information displayed in the information display area 82 can be switched using the toggle tabs 82a, 82b, 82c, and 82d. The screen of the information display area 82 displayed when toggle tab 82a is selected is shown in Figure 10, and by selecting the other toggle tabs 82b, 82c, and 82d, you can see screens displaying different information.
[0117] Additionally, an icon 83 indicating that an alert has been set is displayed on the display screen 80. Alerts can be set to, for example, "sound when package P is 5 minutes away from arrival," "sound when package P arrives," "sound 5 minutes after package P arrives," or "sound when package P is 1km away from arrival." This allows the second user U2 to be notified by sound when package P has arrived or is about to arrive. Instead of alerts, notifications can also be sent to the second user's terminal 40 via email or push notification.
[0118] The input unit 406 has functions for requesting the management server 10 to transmit location information of the package P (portable delivery box 20), inputting various other information, and performing various operations on the terminal. In the case of the second user terminal 40 and the third user terminal 50, the input units 406 and 506 are composed of touch panels superimposed on the display units 405 and 505. In the case of the aerial image display device 70, as described above, they are composed of touch sensors provided by the aerial image display device 70.
[0119] The memory unit 407 appropriately stores programs and data necessary for receiving packages P on behalf of the user using the portable delivery box 20.
[0120] (Notification of one-time passcode) As described above, the one-time passcode for unlocking the electronic lock unit 22a in the locking device 22 is generated by the one-time passcode generation unit 103 of the management server 10 and stored in the storage unit 110 of the management server 10. The generated one-time passcode data is then transmitted to the portable delivery box 20 by the one-time passcode transmission unit 104 via the communication network N and the communication module 15. It should be noted that the first user U1, who is the requester, is the one who opens the lid 20b of the portable delivery box 20 and retrieves the package P, not the second user U2 or third user U3 who are acting as the proxy recipient. Therefore, the first user U1 needs to know the one-time passcode when opening the lid 20b of the portable delivery box 20 and retrieving the package P. As shown in Figure 9, the generated one-time passcode data is transmitted to the portable delivery box 20 by the one-time passcode transmission unit 104, and at the same time, it is also transmitted as a notification to the first user terminal 30. Furthermore, the method is not limited to this, and delivery person D may also notify the user by placing a document containing a one-time passcode into the mailbox 4 at user's home 1B of the client, first user U1. In this case, the document may be enclosed in an envelope or similar so that the one-time passcode is not seen by delivery person D. Alternatively, the one-time passcode may be obtained by reading a password-protected QR code that only first user U1 knows in advance.
[0121] Next, we will explain the procedure for receiving package P on behalf of someone else using the portable delivery box 20.
[0122] Here, a condition for matching the client, first user U1, with the recipient, second user U2, is that the recipient, second user U2, must receive the package P, which is stored in the portable delivery box 20, from delivery person D.
[0123] Package P is placed in the portable delivery box 20 by delivery person D or warehouse worker, the lid 20b is closed, and the electronic lock part 22a of the locking device 22 is locked. Then, the one-time passcode transmission request unit 202 requests the management server 10 to transmit a one-time passcode to the portable delivery box 20.
[0124] The management server 10 receives a request to send a one-time passcode from the portable delivery box 20, and the one-time passcode generation unit 103 generates a one-time passcode. The generated one-time passcode is transmitted from the management server 10 to the locking device 22 of the portable delivery box 20 by the one-time passcode transmission unit 104.
[0125] When the one-time passcode data is transmitted to the locking device 22, the electronic lock unit 22a is set to the one-time passcode. The portable delivery box 20 is then loaded onto the cargo bed of the vehicle V, and transportation to the user's home 1C begins. The portable delivery box 20 emits an identification signal linked to its location, and the management server 10 constantly receives this identification signal. Therefore, the management server 10 can always know the current location of the portable delivery box 20.
[0126] If the second user U2 wants to know the current location of package P (portable delivery box 20), the location information transmission request unit 401 requests the management server 10 via the communication network N to transmit the location information of package P to the second user terminal 40. Then, the management server 10 transmits location information and estimated arrival time information to the second user terminal 40 via the communication network N using the location information transmission unit 106. The display unit 405 of the second user terminal 40 then displays the location information and estimated arrival time information as shown in Figure 10. This allows the second user U2 to confirm the current location and estimated arrival time of the package P. Furthermore, the first user U1, who is the client, may also check the current location and estimated arrival time of package P on the first user terminal 30 using the same functionality as the second user terminal 40.
[0127] When delivery person D arrives at the user's home 1C of second user U2, D carries the portable delivery box 20 into the user's home 1C and hands it over to second user U2. This completes the delivery of the portable delivery box 20 containing the package P, and delivery person D sends a delivery completion notification to the management server 10 from the application software for delivery person D that is pre-installed on the driver terminal 60.
[0128] Following the above steps, the proxy receipt of package P using the portable delivery box 20 is completed. After that, the recipient, the second user U2, will appropriately store the portable delivery box 20 containing the package P until the client, the first user U1, comes to pick it up.
[0129] The portable delivery box 20, which has been picked up by the client, the first user U1, and from which the package P has been removed, can be folded up and collected at the next delivery of package P, or it can be returned to the delivery company.
[0130] The configuration related to the one-time passcode described above can also be applied to the stationary delivery box 25. In other words, the locking device and computer for the door that opens and closes the storage space for packages P in the stationary delivery box 25 perform the same functions as the locking device 22 and computer 21 of the portable delivery box 20. When using the stationary delivery box 25 to receive the package P on behalf of the user, the generated one-time passcode data is transmitted by the one-time passcode transmission unit 104 to the locking device (computer) of the stationary delivery box 25, and at the same time, it is also transmitted as a notification to the first user terminal 30. However, this is not the only option; the delivery person D may also notify the user by placing a document containing the one-time passcode into the mailbox 4 at the user's home 1B of the first user U1, who is the requester.
[0131] This embodiment provides the following excellent effects. In other words, the Matching Judgment Unit 114 determines the matching conditions on the client side included in the request information received by the Proxy Receipt Request Reception Unit 112 and the matching conditions on the applicant side included in the registration information received by the Proxy Receipt Registration Reception Unit 113. From among the applicant users U2 and U3, applicant user U2 (second user U2), who had the highest matching rate with request user U1 (first user U1), is determined to be recipient user U2 and extracted. The notification unit 115 then notifies the requesting terminal, the first user, of the information related to this determination result. The system notifies the user terminal 30, the applicant terminals (second user terminal 40 and third user terminal 50), and the driver terminal 60. This allows the requesting user U1 to confirm that the recipient user U2 has been determined and that the proxy pickup matching has been completed. Applicant users U2 and U3 (second user U2 and third user U3) can confirm their own status. Applicant user U2 who has been determined as the recipient user U2 can confirm that the proxy pickup matching has been completed. Delivery person D can confirm which recipient user U2 will receive the package P ordered by requesting user U1. In addition, users who have not been determined as the recipient user U2 (third user U3) can also confirm that the proxy pickup matching was not completed. As a result, requesting user U1 can avoid face-to-face handover of package P with delivery person D, thereby reducing stress during the handover of package P.
[0132] Furthermore, the matching criteria for request information can include the recipient user's performance as information related to the evaluation of recipient user U2 who received package P on behalf of the recipient, and the matching criteria for registration information can include the requester user's performance as information related to the evaluation of requester user U1 who came to pick up package P. As a result, applicant users with low recipient user performance and requester users with low requester user performance will have a lower matching rate and will be less likely to receive package P on behalf of the recipient. Therefore, both requester user U1 and recipient user U2 will strive to behave in a way that earns high evaluations, which will lead to smoother proxy receipt of package P on a regular basis and reduce stress during the handover of package P.
[0133] Furthermore, the matching conditions allow for the proxy receipt of package P in a stationary delivery box 25 installed on the premises 2 of building 1C where recipient user U2 resides or uses the property. Therefore, delivery person D places package P in the stationary delivery box 25 installed on the premises 2 of building 1C where recipient user U2 resides or uses the property, and requesting user U1 retrieves package P from the stationary delivery box 25, completing the handover of package P. As a result, requesting user U1 can receive package P without having to meet face-to-face with either delivery person D or recipient user U2, thereby reducing stress during the handover of package P.
[0134] Furthermore, the portable delivery box 20 is equipped with a locking mechanism 22a that can be locked or unlocked while the opening is closed by the lid 20b, and a password input mechanism 22b for entering a password to switch the locking mechanism 22a from the locked state to the unlocked state. This reduces the risk of the package P stored in the portable delivery box 20 getting wet or being seen inside. In addition, since the matching conditions can include the option of receiving the package P on behalf of the user in such a portable delivery box 20, the requesting user U1 can receive the package P on behalf of the user without worrying about the package P getting wet or being seen inside. This reduces stress during the handover of the package P.
[0135] Furthermore, the matching conditions included in the request information transmitted from the requester's terminal 30 can be prioritized, allowing for matching between requester users and applicant users according to that priority. This enables proxy receipt of packages P in accordance with the requester user's wishes, thereby improving satisfaction and reducing stress during package P handover.
[0136] Furthermore, the incentive distribution unit 119 provides an incentive to the recipient terminal 40 of recipient user U2 who has received the package P on behalf of the recipient. This increases the number of applications from recipient user U2 and makes matching easier. As a result, problems such as not being able to find a recipient user U2 are less likely to occur, and the proxy receipt of package P can be carried out smoothly, ultimately leading to a reduction in stress during the handover of package P. Furthermore, since the proxy receipt matching management device 10 provides an incentive to the recipient terminal 40, there is no need for direct exchange of money between the requesting user U1 and the recipient user U2, making it less likely for problems to occur between the requesting user U1 and the recipient user U2. As a result, proxy receipt of the package P is carried out smoothly, and stress during the handover of the package P is reduced.
[0137] Furthermore, in recent years, there has been a growing demand for the realization of a decarbonized society through the promotion of carbon neutrality, which aims to achieve virtually zero carbon dioxide emissions, and for the achievement of the Sustainable Development Goals (SDGs). Various initiatives are being undertaken in the construction industry as well. The proxy receiving service using the proxy receiving matching management server 10 of this embodiment can prevent delivery personnel D from redelivering packages P, thus contributing to the reduction of carbon dioxide emissions from vehicles when delivery personnel D delivers packages P (Target 13). Furthermore, the proxy receiving service using the proxy receiving matching management server 10 of this embodiment is designed so that recipient user U2 is responsible for receiving the requester user U1's package P. The portable delivery box 20 is opened and closed by a lid 20b with a locking device. The portable delivery box 20 can also be fixed to the house 5 via an engagement port 8. Moreover, the portable delivery box 20 is highly secure because it can be tracked using location information. In other words, its superior security can improve local safety and contribute to creating a more livable city (Goal 11).
[0138] [Variation] The embodiments to which the present invention can be applied are not limited to those described above, and can be modified as appropriate without departing from the spirit of the invention. Modifications are described below. The following modifications may be combined as much as possible. Furthermore, in each of the following modifications, elements common to the above-described embodiments are denoted by the same reference numerals, and their descriptions are omitted or simplified.
[0139] [Variation 1] The storage compartment 20a and lid 20b of this modified portable delivery box 20 have, although not shown in the figures, a coolant storage compartment for storing a coolant. This is preferable because when storing a package P that requires cooling, the package P can be kept cool by storing the coolant together with the package P.
[0140] [Variation 2] In the above embodiment, user's home 1 is a detached house, but in this modified example, user's home is an individual dwelling unit in an apartment building or similar multi-unit dwelling. In multi-unit dwellings, there are sometimes freestanding delivery boxes installed in common areas, but since such delivery boxes are shared by the residents of the multi-unit dwelling, there is not always an available space. Therefore, if portable delivery boxes 20 can be delivered to the front door of each apartment unit in the apartment building, it will be possible to receive packages P even if there is no available space in the stationary delivery boxes installed in the common areas of the apartment building.
[0141] [Variation 3] In the above embodiment, the portable delivery box 20 is equipped with an identification signal transmitter 24 and an identification signal transmitting unit 201 as a functional unit. However, in this modified example, the identification signal transmitter 24 and the identification signal transmitting unit 201 are not provided. That is, for example, if only a limited number of portable delivery boxes 20 are used within a delivery area, there is no need to identify the portable delivery box 20 by an identification signal. Therefore, instead of the identification signal transmitter 24 and the identification signal transmitting unit 201, it is sufficient to provide a location information transmission means for transmitting acquired location information (e.g., GPS information) to the management server 10. This modified method of transmitting location information can send the location information of the portable delivery box 20 to the management server 10, allowing the management server 10 to acquire that location information. As a result, the portable delivery box 20 can be tracked, further reducing the risk of theft of the package P.
[0142] [Variation 4] In this modified example, as shown in Figure 11, the receiving equipment 1005, which is a handover area for the package P, is used to receive the package P on behalf of the delivery person D, and is located between a first area 7a where entry by the delivery person D of the package P is prohibited, and a second area 1004 where entry by the delivery person D is permitted. The receiving equipment 1005 has a first opening 1511a which is an opening for loading and unloading cargo P that opens into the first area 7a, a second opening 1512a which is an opening for loading and unloading cargo P that opens into the second area 1004, and a first door 1513b which can block the space connecting the first opening 1511a and the second opening 1512a.
[0143] In this modified example, the first area 7a is the entrance, and the second area is the common corridor of the apartment building. However, it is not limited to this, and although not shown in the illustration, the first area may be a room inside the house, and the second area may be the entrance hall space. In that case, the delivery person D is prevented from going further into the entrance hall space by a door, and a receiving facility is provided between the entrance hall space and the room.
[0144] In this modified example, the receiving equipment 1005 has one end in the width direction located on the indoor side of the exterior wall 1002, and the other end in the width direction located on the outdoor side of the exterior wall 1002.
[0145] Furthermore, the portion 1005a of the receiving equipment 1005 located on the indoor side (hereinafter referred to as the indoor portion 1005a) is set at a height from the floor surface of the entrance hall 7a1 to the ceiling. Furthermore, the outdoor portion 1005b of the receiving equipment 1005 (hereinafter referred to as the outdoor portion 1005b) is set to the height from the floor to the ceiling of the common corridor 1004. However, the height of the receiving equipment 1005 is not limited to this, and it does not have to reach the ceiling of the entrance hall 7a1 and the common corridor 1004. The heights of the indoor portion 1005a and the outdoor portion 1005b may be different.
[0146] In this embodiment, the indoor portion 1005a of the receiving equipment 1005 is provided adjacent to the shoe closet 1006. More specifically, the shoe closet 1006 is installed in the entrance hall 7a1. The width of the shoe closet 1006 is set so that it does not reach from the step of the entrance hall 7a to the exterior wall 1002, and the indoor portion 1005a is provided between the shoe closet 1006 and the exterior wall 1002. Furthermore, the shoe closet 1006 is set at the same height as the entrance floor 7a1, from the floor level to the ceiling. The shoe closet 1006 is also equipped with two double-hinged front doors 1006a.
[0147] The outdoor side portion 1005b of the loading and unloading facility 1005 is provided adjacent to the pipe space PS1. More specifically, the pipe space PS1 is formed in a state where, in a plan view, it protrudes toward the entrance 6a side from the protruding end of another outer wall 1002A that is perpendicular to the outer wall 1002. The outdoor side portion 1005b is provided in a state where it is located in a concave space in a plan view, formed between the pipe space PS1 and the outer wall 1002.
[0148] In this modified example, a second pipe space PS2 is provided opposite the first pipe space PS1, which is adjacent to the outdoor side 1005b of the receiving equipment 1005, across the entrance 6a. The entire second pipe space PS2 protrudes outward from the exterior wall 1002. As a result, the area in front of the entrance door 61 is recessed in plan view, ensuring that even when the delivery person D is working in front of the receiving equipment 1005, there is still enough space for other residents of the apartment building to pass through the common corridor 1004. Furthermore, both the first pipe space PS1 and the second pipe space PS2 are formed with a hollow interior, through which various types of piping are passed.
[0149] The receiving equipment 1005 of this embodiment includes a transfer box section 1051 that spans the indoor side 1005a and the outdoor side 005b, where the goods P are transferred. This transfer box section 1051 is located in the center of the height direction of the entire receiving equipment 1005. Furthermore, the transfer box section 1051 is provided from one end in the width direction to the other end in the width direction of the entire receiving equipment 005.
[0150] The transfer box section 1051 includes an indoor storage section 1511 which is an indoor storage space, an outdoor storage section 1512 which is an outdoor storage space, and a partition wall section 1513 which separates the indoor storage section 1511 and the outdoor storage section 1512.
[0151] The indoor storage section 1511 has an opening 1511a on the entrance floor 7a1 side, and there is no door to open or close the opening 1511a, so it is always open to the entrance floor 7a1. However, it is not limited to this, and a door may be provided on the plate part that makes up the indoor storage section 1511 so that the opening 1511a can be opened and closed.
[0152] The outdoor storage section 1512 has an opening 1512a on the common corridor 1004 side, and a single-leaf door 1512b for opening and closing the opening 1512a is provided on the panel portion that makes up the outdoor storage section 1512.
[0153] The partition wall 1513 is positioned on the same line as the outer wall 1002 in a plan view. An opening 1513a is formed in this partition wall 1513, and a single-leaf door 1513b is provided to open and close the opening 1513a.
[0154] Furthermore, of the doors 1512b in the outdoor storage section 1512 and the doors 1513b in the partition wall section 1513, at least the door 1513b of the partition wall section 1513 can be locked or unlocked by a locking device (not shown). In other words, the door 1513b of the partition wall section 1513 is equipped with a locking device that can be locked or unlocked by operation from the entrance floor 7a1 side or by remote operation, thereby preventing people or animals from entering the indoor side through the opening 1513a of the partition wall section 1513. Furthermore, if a locking device is provided on the door 1512b of the outdoor storage section 1512, the locking device can be locked or unlocked by remote operation. When the locking device is operated remotely, a second user terminal 40, such as a smartphone used by the second user U2, is used.
[0155] Furthermore, an information display unit 1054 is installed on the wall of the pipe space PS1, which can display information for delivery personnel D who are outdoors to check. The information displayed on the information display unit 1054 is entered by input operations from the second user terminal 40 of the second user U2. The displayed information includes information related to the proxy receipt of the package P and information related to the package receiving equipment 1005.
[0156] When using the delivery box section 1051 as described above to deliver a package P, first, the second user U2 allows the delivery person D to pass through the main entrance of the apartment building and invites them into the common corridor 1004. Then, the delivery person D moves along the common corridor 1004 to the front door 61 of the user's apartment. While delivery person D is approaching the front door 61, second user U2 unlocks the locking device on door 1512b in the outdoor storage section 1512 and locks the locking device on door 1513b in the partition wall section 1513. The delivery person D, having reached the front door 61, opens the door 1512b of the outdoor storage compartment 1512 and places the package P inside the outdoor storage compartment 1512 through the opening 1512a. Then, the delivery person D closes the door 1512b to seal off the opening 1512a of the outdoor storage compartment 1512. At this point, delivery person D leaves in front of front door 61.
[0157] Next, the second user U2 remotely locks the locking device on the door 1512b in the outdoor storage compartment 1512. The locking device may also be set to lock automatically. Subsequently, the second user U2 unlocks the locking device on door 1513b in the partition wall 1513, opens door 1513b to open the opening 1513a, and moves the luggage P stored in the outdoor storage section 1512 to the indoor storage section 1511. Then, the luggage P is taken out of the indoor storage section 1511, doors 1513b are closed to seal the opening 1513a in the partition wall 1513, and the locking device on door 1513b is locked. Following the procedure described above, the handover of package P, both indoors and outdoors, can be carried out without the second user U2 and delivery person D meeting face-to-face. In other words, the proxy receipt of package P can be carried out without the second user U2 and delivery person D meeting face-to-face.
[0158] Furthermore, by reversing the flow of package P, it is also possible to exchange package P between the first user U1, who is the requester, and the second user U2, without them meeting face-to-face.
[0159] According to this modified version, delivery person D can enter the second area 1004, which is permitted to be entered by delivery person D, and load and unload the package P through the second opening 1512a. Furthermore, second user U, who is a resident, can load and unload the package P through the first opening 1511a in the first area 7a, which is prohibited from being entered by delivery person D. In addition, since the space communicating the first opening 1511a and the second opening 1512a can be blocked by the first door 1513b, while the delivery person D is loading and unloading the package P through the second opening 1512a, the space communicating the first opening 1511a and the second opening 1512a can be blocked by the first door 1513b to improve security. When the blocking of the space communicating the first opening 1511a and the second opening 1512a is released, the package P can be moved between the first area 7a and the second area 1004 through the space. Thus, using the space communicating the first opening 1511a and the second opening 1512a, the delivery person D who comes for the delivery or collection of the package P can directly conduct the delivery of the package P. Moreover, since the second user U2 who acts as the recipient for proxy collection also does not need to face the delivery person D when conducting the delivery of the package P, the stress during the delivery of the package P can be reduced. In addition, since the first user U1 who is the requester and the second user U2 who is the recipient can also conduct the delivery of the package P without directly facing each other, the stress during the handover of the package P can be reduced.
Explanation of Signs
[0160] P Package U1 First User U2 Second User U3 Third User D Delivery Person B Block R1 Road R2 Road 1A~1G Houses 2 Site 5 Building 8 Engagement Port 10 Proxy Collection Matching Management Server 110 Memory Unit 110c User Information Database 110d Schedule Management Database 110e Matching Condition Database 111 Matching Screen Data Sending Unit 112 Agent Receipt Request Reception Section 113 Agent Receipt Registration Reception Section 114 Matching Judgment Section 115 Notification Section 116 Delivery Completion Notification Reception Section 117 Transfer Authentication Sending Section 118 Transfer Completion Notification Reception Section 119 Incentive Granting Section 120 Evaluation Screen Data Sending Section 121 Recipient Evaluation Reception Section 122 Requester Evaluation Reception Section 20 Portable Home Delivery Box 25 Stationary Home Delivery Box 30 First User Terminal 40 Second User Terminal 50 Third User Terminal 60 Driver Terminal
Claims
1. A proxy delivery matching management device that can communicate with a requesting user's terminal used to request proxy delivery of a package, an applicant's terminal used by an applicant user who applies to be a recipient user to receive the package on behalf of the recipient, and a driver's terminal used by the delivery person of the package, A proxy receiving request receiving means that receives request information including matching conditions transmitted from the client's terminal, A proxy receiving registration acceptance means that receives registration information including matching conditions transmitted from the applicant's terminal, A matching determination means that identifies and extracts the applicant user from among the applicant users who has the highest matching rate with the requesting user as the recipient user, An agent receiving matching management device characterized by comprising a notification means for notifying the client terminal, the applicant terminal, the applicant terminal used by the recipient user as the recipient terminal, and the driver terminal of information relating to the determination result by the matching determination means.
2. In the proxy receipt matching management device according to claim 1, A recipient evaluation receiving means that receives information relating to the evaluation of the recipient user who received the package on behalf of the client, transmitted from the client's terminal, A client evaluation receiving means that receives information relating to the evaluation of the client user who came to pick up the package, transmitted from the recipient's terminal, The system includes a storage means that individually stores information relating to the evaluation of the recipient user as recipient user performance data for each user, and also individually stores information relating to the evaluation of the requesting user as requesting user performance data for each user. The proxy recipient matching management device is characterized in that the matching conditions for the request information can include the recipient user's performance, and the matching conditions for the registration information can include the requester user's performance.
3. In the proxy receipt matching management device according to claim 1, The proxy delivery matching management device is characterized in that the matching conditions allow for the proxy delivery of packages to a stationary delivery box installed on the premises of a building where the recipient user resides or uses the building.
4. In the proxy receipt matching management device according to claim 1, The matching conditions may include the option of receiving the package on behalf of the delivery person in a portable delivery box where the package is placed and then transported by the delivery person. The aforementioned portable delivery box is A storage compartment in which the aforementioned luggage is stored, A lid portion for opening and closing the loading and unloading opening of the storage compartment, A locking mechanism that allows locking or unlocking while the opening is closed by the lid, A proxy receipt matching management device characterized by comprising a password input unit for inputting a password to change the locking unit from a locked state to an unlocked state.
5. In the proxy receipt matching management device according to any one of claims 2 to 4, The proxy receiving matching management device is characterized in that the matching conditions included in the request information transmitted from the client terminal can be prioritized.
6. In the proxy receipt matching management device according to claim 1, An agent delivery matching management device characterized by comprising an incentive provision means for providing an incentive to the recipient user's terminal that has received the aforementioned package on behalf of the recipient user.
Citation Information
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