Support systems, support methods, and support programs

Abstract

This can help promote the health and well-being of employees of companies located in the building. [Solution] The support server 10 collects health data relating to the health of employees working in designated tenants in a designated building, and information relating to goods and / or services provided by the tenants that occupy the building and provide goods and / or services. Based on the employee's health data, the support server 10 recommends goods and / or services from the tenants that promote the employee's health to the user terminal used by the employee. The user terminals 30-1 and 30-2 then output information indicating the recommended goods and / or services that promote the employee's health.

Description

Technical Field

[0001] The present invention relates to a support system, a support method, and a support program.

Background Art

[0002] Towards improving the well-being (physical, mental, and social well-being) of individuals, various initiatives led by administrative agencies have been carried out. Enterprises are also recommended to implement measures that enable employees to maintain and enhance their health for stable business operations.

Prior Art Documents

Non-Patent Documents

[0003]

Non-Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] However, in enterprises, health promotion is left to the employees, and the improvement of the lifestyle of employees at risk of health problems has not been established, and the number of employees at risk of health problems has not decreased. Also, in enterprises, health promotion activities are supported as welfare, but the current situation is that employee utilization is not good.

[0005] The present invention has been made in view of the above, and an object thereof is to provide a support system, a support method, and a support program that can support the promotion of the health improvement of employees of enterprises occupying a building.

Means for Solving the Problems

[0006] To solve the above-mentioned problems and achieve the objective, the present invention provides a support system comprising a support device for supporting the health promotion of employees working in a predetermined tenant of a predetermined building, and a user terminal used by the employee, wherein the support device comprises a first collection unit for collecting health data relating to the employee's health, a second collection unit for collecting information relating to goods and / or services provided by a tenant providing goods and / or services among the tenants located in the building, and a recommendation unit for recommending goods and / or services that promote the employee's health from among the goods and / or services provided by the tenant providing goods and / or services, based on the employee's health data, to the user terminal used by the employee, and the user terminal comprises an output unit for outputting information indicating goods and / or services that promote the employee's health as recommended by the recommendation unit.

[0007] Furthermore, the present invention relates to a support method that is performed by a support system having a support device for supporting the health promotion of employees working in a predetermined tenant of a predetermined building, and a user terminal used by the employee, the method comprising: a step of the support device collecting health data relating to the employee's health; a step of the support device collecting information relating to goods and / or services provided by a providing tenant among the tenants located in the building; a step of the support device recommending goods and / or services that promote the employee's health from among the goods and / or services provided by the providing tenant, based on the employee's health data, to the user terminal used by the employee; and a step of the user terminal outputting information indicating the goods and / or services that promote the employee's health as recommended in the recommendation step.

[0008] Furthermore, the support program of the present invention is a support program that causes a computer to execute a method, characterized in that it causes the computer, which acts as a support device, to execute the steps of: collecting health data relating to the health of the employee; collecting information relating to goods and / or services provided by tenants that provide goods and / or services among the tenants that occupy the building; and recommending goods and / or services that promote the health of the employee from among the goods and / or services provided by the tenants that promote the health of the employee, based on the employee's health data, to the user terminal used by the employee, and to execute the step of outputting information indicating the goods and / or services that promote the health of the employee that were recommended in the recommendation step. [Effects of the Invention]

[0009] According to the present invention, it is possible to support the promotion of health improvement for employees of companies located in a building. [Brief explanation of the drawing]

[0010] [Figure 1] Figure 1 is a diagram illustrating the overview of the process in the embodiment. [Figure 2] Figure 2 is a diagram illustrating the overview of the process in the embodiment. [Figure 3] Figure 3 is a diagram illustrating the configuration of the support system according to the embodiment. [Figure 4] Figure 4 shows an example of the configuration of the support server shown in Figure 3. [Figure 5] Figure 5 shows an example of the data structure of user data shown in Figure 4. [Figure 6] Figure 6 shows an example of the data structure of tenant data shown in Figure 4. [Figure 7] Figure 7 shows an example of the data structure of tenant data shown in Figure 4. [Figure 8]FIG. 8 is a block diagram showing an example of the configuration of the user terminal shown in FIG. 3. [Figure 9] FIG. 9 is a diagram for explaining the flow of data collection processing in the embodiment. [Figure 10] FIG. 10 is a sequence diagram showing the processing procedure of data collection processing in the embodiment. [Figure 11] FIG. 11 is a diagram showing an example of a screen displayed on the company terminal. [Figure 12] FIG. 12 is a diagram showing an example of a screen displayed on the user terminal. [Figure 13] FIG. 13 is a diagram showing an example of a message displayed on the user terminal. [Figure 14] FIG. 14 is a diagram showing an example of a message displayed on the user terminal. [Figure 15] FIG. 15 is a diagram showing an example of a message displayed on the user terminal. [Figure 16] FIG. 16 is a diagram for explaining the flow of recommendation processing in the embodiment. [Figure 17] FIG. 17 is a sequence diagram showing the processing procedure of recommendation processing in the embodiment. [Figure 18] FIG. 18 is a diagram showing an example of a screen displayed on the user terminal. [Figure 19] FIG. 19 is a diagram showing an example of a screen displayed on the user terminal. [Figure 20] FIG. 20 is a diagram for explaining the flow of feedback processing in the embodiment. [Figure 21] FIG. 21 is a sequence diagram showing the processing procedure of feedback processing in the embodiment. [Figure 22] FIG. 22 is a diagram showing an example of a screen displayed on the user terminal. [Figure 23] FIG. 23 is a diagram showing an example of a screen displayed on the user terminal. [Figure 24]FIG. 24 is a diagram for explaining the flow of visualization data providing processing in the embodiment. [Figure 25] FIG. 25 is a diagram for explaining the flow of visualization data providing processing in the embodiment. [Figure 26] FIG. 26 is a sequence diagram showing the processing procedure of visualization data providing processing in the embodiment. [Figure 27] FIG. 27 is a diagram showing an example of a screen displayed on the enterprise terminal. [Figure 28] FIG. 28 is a diagram showing an example of a screen displayed on the enterprise terminal. [Figure 29] FIG. 29 is a diagram showing an example of a screen displayed on the enterprise terminal. [Figure 30] FIG. 30 is a diagram showing an example of a screen displayed on the enterprise terminal. [Figure 31] FIG. 31 is a diagram showing an example of a screen displayed on the enterprise terminal. [Figure 32] FIG. 32 is a diagram showing an example of a screen displayed on the enterprise terminal. [Figure 33] FIG. 33 is a diagram showing an example of a screen displayed on the user terminal. [Figure 34] FIG. 34 is a sequence diagram showing the processing procedure of rent setting processing in the embodiment. [Figure 35] FIG. 35 is a diagram for explaining the rent setting processing in the embodiment. [Figure 36] FIG. 36 is a diagram showing an example of a computer by which a support server and various terminals are realized when a program is executed.

MODE FOR CARRYING OUT THE INVENTION

[0011] Hereinafter, an embodiment of the present invention will be described in detail with reference to the drawings. Note that the present invention is not limited by this embodiment. Also, in the description of the drawings, the same parts are denoted by the same reference numerals.

[0012] [Embodiment] First, let's describe the embodiment. In this embodiment, a support server (support device) is introduced that exchanges employee data of companies located in tenant spaces within a designated building with data of the tenants located in that building. Hereafter, the service provided by the support server 10 will be referred to as the health support service. Note that the designated building may consist of multiple buildings.

[0013] Figures 1 and 2 illustrate the overview of the processing in the embodiment. Hereafter, the building that is the service target of the support server 10 will be described as building F1, which consists of building S and building N as shown in Figures 1 and 2.

[0014] Employees working in the offices of Building F1, which is the service target of Support Server 10, undergo health checkups (Figure 1(1), Figure 2(1)), and Support Server 10 collects the health checkup data (Figure 1(2), Figure 2(2)). In addition, Support Server 10 collects data on goods and / or services provided by stores and other businesses located in the commercial facilities within Building F1, which is the service target.

[0015] Among the employees, those at health risk (e.g., employees A1 and A2) receive health guidance (Figure 1 (3), Figure 2 (3)) and are advised to improve their diet (e.g., calorie restriction) and exercise (Figure 1 (4), Figure 2 (4)).

[0016] The support server 10 analyzes health risks based on the health check data of employees A1 and A2 and supports the promotion of employee health improvement by following up on improvements to employees' lifestyles. Specifically, the support server 10 recommends a low-calorie menu to employee A1 by sending message C1 to employee A1's user terminal saying, "For lunch, we recommend the healthy soba noodles at restaurant B (building N)" (Figure 1 (4), (5)). The support server 10 also recommends exercise to employee A2 by sending message C2 to employee A2's user terminal saying, "Why not freshen up at the fitness gym (hereinafter referred to as fitness) (building S) after work?" (Figure 2 (4), (5)).

[0017] Furthermore, the support server 10 aims to increase employee A1's motivation to improve their diet by awarding points to employee A1 based on their consumption of healthy menu items (Figure 1 (6)). The support server 10 then provides employee A1 with support for health promotion based on employee A1's eating and drinking history within building F1 (which may include calorie intake and / or nutrient intake) (Figure 1 (7)).

[0018] Furthermore, the support server 10 aims to increase employee A2's motivation to exercise by awarding points to employee A2 based on their efforts in aerobic exercise and other activities (Figure 2 (6)). The support server 10 then supports employee A2's health promotion based on employee A2's exercise history and eating and drinking history (which may include calories burned) from the fitness center within building F1 (Figure 2 (7)).

[0019] As a result, the support server 10 promotes employee health improvement by recommending well-being products and / or services offered by the commercial facilities located in Building F1 to employees A1 and A2, and contributes to the health management practices of the companies where employees A1 and A2 work. Furthermore, the support server 10 provides various data based on the analysis of individual employee data to the tenants of the commercial facilities in Building F1. Each tenant can utilize the provided data to retain customers.

[0020] In this way, the support server 10 recirculates data on a building-by-building basis. Through this, the support server 10 promotes the health of employees working in Building F1 and the health management practices of companies located in Building F1, while also increasing the sales of tenants in Building F1, thereby benefiting each tenant and increasing the overall value of Building F1. Furthermore, by establishing Building F1 as a building focused on health promotion, the support server 10 adjusts the rent for each tenant based on the progress of employee health promotion and the sales of the providing tenants, thereby ensuring fair profit distribution.

[0021] [system] Next, the system according to the embodiment will be described. Figure 3 is a diagram illustrating the configuration of the support system according to the embodiment.

[0022] As shown in Figure 3, the support system according to this embodiment includes a support server 10 located on a platform that provides health support services, and terminals of various tenants located in Building F1, which is the service target of the support server 10. The support server 10 communicates with terminals (health check center terminals 200) of health check centers that conduct health examinations.

[0023] Building F1, which is the subject of the service, houses, for example, company A, restaurant B, fitness center C, drugstore D, and clinic E. Restaurant B, fitness center C, drugstore D, and clinic E are tenants that provide goods and / or services.

[0024] The support server 10 communicates with the following: the corporate terminal 20 used by company A, the user terminals 30-1 and 30-2 of employees A1 and A2 working at company A, the tenant terminal 40 used by restaurant B, the tenant terminal 50 used by fitness center C, the tenant terminal 60 used by drugstore D, and the terminal 70 used by clinic E. Note that the configuration shown in Figure 3 is merely an example, and the number of tenants, tenant terminals, and user terminals is not particularly limited. When referring to user terminals 30-1 and 30-2 collectively, they are referred to as user terminal 30.

[0025] The enterprise terminal 20, tenant terminals 40, 50, 60, and terminal 70 are, for example, information processing devices such as notebook PCs (Personal Computers) and desktop PCs, or smart devices such as tablets. The enterprise terminal 20, tenant terminals 40, 50, 60, and terminal 70 connect to the platform's support server 10 via the network and receive services from the support server 10.

[0026] The support server 10 provides a health support service to company terminals 20, tenant terminals 40, 50, 60, terminal 70, and user terminals 30-1, 30-2, which exchanges employee data of companies located in tenant spaces within the designated building F1 with data of tenants located in this building F1.

[0027] [Support Server] Next, the support server 10 will be described. Figure 4 is a diagram showing an example of the configuration of the support server 10 shown in Figure 3. As shown in Figure 4, the support server 10 includes, for example, a communication unit 11, a storage unit 12, and a control unit 13.

[0028] The communication unit 11 controls communications related to various types of information. For example, the communication unit 11 controls communications between the corporate terminal 20, tenant terminals 40, 50, 60, terminal 70, user terminals 30-1, 30-2, and the health check center terminal 200.

[0029] The storage unit 12 stores data and programs necessary for various processes performed by the control unit 13. For example, the storage unit 12 may be a semiconductor memory element such as RAM (Random Access Memory) or flash memory, or a storage device such as a hard disk or optical disc. The storage unit 12 contains health checkup data 121, user data 122, tenant data 123, usage history 124, analysis results 125, and rent setting rules 126.

[0030] The health check data 121 is the health check data for each employee working for a tenant located in Building F1, which is the service target. The health check data 121 is data transmitted from, for example, the health check center terminal 200 and is standardized data through preprocessing. For each employee, the health check data 121 includes the identification information of the health check data, the employee's identification information, the date and time the health check was taken, the results of the tests taken during the health check, the doctor's examination results, and the identification information of this employee's past health check data.

[0031] User data 122 is data about each employee working for a tenant in building F1, which is the service target. Figure 5 shows an example of the data structure of user data 122 shown in Figure 4.

[0032] As shown in Figure 5, the user data 122 includes items such as employee identification information (user ID), employee's department, whether or not recommendations for health promotion are needed, various attributes (gender, age, etc.), identification information for health checkup data, employee's dietary history, exercise history, vital data, schedule, purchase history, and points awarded to the employee.

[0033] If a person is selected as a target for health promotion support (a person at health risk) by the filtering unit 131 (described later), it is registered that they require recommendations for health promotion.

[0034] The identification information for the health check data is the identification information corresponding to this employee's health check data from among the data in health check data 121.

[0035] The meal history is data registered for each employee, detailing the food and drinks consumed at restaurants in the building's F1 tenants (e.g., Restaurant B), along with the date and time of consumption. The meal history may also include calorie and nutrient information for the food and drinks consumed.

[0036] The exercise history is data registered for each employee at a tenant in Building F1 (e.g., Fitness C), detailing the exercise course performed and the date and time of each exercise. The exercise history may also include the type of exercise and calories burned.

[0037] Vital data consists of time-series data such as the employee's heart rate, body temperature, blood flow, respiratory rate, skin potential, and electroencephalogram (EEG). This vital data may be acquired, for example, by a wearable device worn by the employee and transmitted from the employee's user terminal. The vital data may also include step count data measured by the wearable device.

[0038] The schedule is this employee's schedule data. The schedule is obtained from the employee's user terminal or the PC used for work.

[0039] The purchase history is the purchase history of this employee. The purchase history shows the type, name, and date of purchase of items purchased by the employee using points, electronic money, or credit cards, etc. If the item is food, its calories and nutrients may also be registered in the purchase history.

[0040] The point accrual information indicates whether or not points were awarded to the employee through health promotion services, and if points were awarded, it shows the point balance and point accrual history. Points can be used to purchase goods, for example, with 1 point equivalent to 1 yen, and can be used at stores within Building F1 as well as at stores outside Building F1.

[0041] Tenant data 123 is data relating to the goods and / or services offered by stores that are tenants in building F1. Tenant data 123 is based on data transmitted from tenant terminals 40, 50, and 60 used by stores that are tenants in building F1. Figures 6 and 7 show an example of the data structure of tenant data 123 shown in Figure 4.

[0042] Figure 6 shows the tenant data for restaurant B. As shown in Figure 6, the tenant data for restaurant B includes the identification information (ID), name, and category of restaurant B, as well as the names of the menus offered at restaurant B, the types of healthy menus, the calories of these menus, and the salt and nutrients (e.g., iron) contained in these menus. In addition to the regular menu, restaurant B offers healthy menus such as low-calorie menus, low-salt menus, and high-iron menus to promote health. The calories of the menus, the salt content, and the nutrients contained in these menus are transmitted from the tenant terminal 40 of restaurant B, or they may be obtained by searching, estimating, etc., on the support server 10.

[0043] Figure 7 shows the tenant data for Fitness C. As shown in Figure 7, the tenant data for Fitness C includes the identification information (ID), name, and category of Fitness C, as well as items such as the name, type, calories burned, and aerobic exercise time of the courses offered at Fitness C. Fitness C has a course set up for beginners to promote health, for example, a 20-minute aerobic exercise course. The calories burned and aerobic exercise time of the course are transmitted from the tenant terminal 50 of Fitness C, or they may be obtained by the support server 10 through searching, estimation, etc.

[0044] Usage history 124 is the usage history of the provider tenant by each employee. Usage history 124 may include, for example, the employee's identification information, the menu and date and time the employee ate at restaurant B, or the employee's identification information, the course the employee used at fitness center C, and the date and time of use. Usage history 124 may be registered based on usage history sent from the provider tenant, for example, or based on the user's purchase history, user schedule data, etc.

[0045] Analysis result 125 includes the analysis results from Analysis Department 136 (described later). Analysis result 125 is an analysis result regarding the status of efforts to promote employee health. Analysis result 125 includes information on the extent to which the products and / or services provided by the provider tenant have promoted employee health improvement. The analysis results show, for example, the extent to which the products and / or services provided by the provider tenant have promoted improvements in employees' diets and exercise.

[0046] Rent setting rule 126 is a rule used when setting the rent for each tenant. Rent setting rule 126 indicates how to set the rent for each tenant in accordance with the degree of promotion of employee health improvement and the sales of the providing tenant. For example, for tenants where employees whose health has been promoted through support from health support services are employed, rent setting rule 126 is set to be increased in stages according to the degree of health improvement. Also, for providing tenants whose sales have increased due to employee use, rent setting rule 126 is set to be increased in stages according to the amount of sales.

[0047] The control unit 13 has an internal memory for storing programs that define various processing procedures and required data, and executes various processes using these. Here, the control unit 13 may be, for example, an electronic circuit such as a CPU (Central Processing Unit) or an MPU (Micro Processing Unit), or an integrated circuit such as an ASIC (Application Specific Integrated Circuit) or an FPGA (Field Programmable Gate Array).

[0048] The control unit 13 includes a health check data collection unit 130 (first collection unit), a filtering unit 131, a visualization data creation unit 132, a tenant data collection unit 133 (second collection unit), a recommendation unit 134, a usage history collection unit 135, an analysis unit 136, a point awarding unit 137 (awarding unit), a feedback unit 138, and a rent setting unit 139.

[0049] The health check data collection unit 130 collects health check data for each employee working for a tenant in building F1, which is the service target. The health check data collection unit 130 collects each employee's health check data by communicating with the health check center terminal 200 of the health check center that conducted the employee's health check. In addition, if Clinic E in building F1 conducts employee health checks, the health check data collection unit 130 collects each employee's health check data by communicating with the terminal 70 of Clinic E.

[0050] The filtering unit 131 narrows down the list of employees who are eligible for health promotion support based on each employee's health data. Those eligible for health promotion support are individuals with health risks. For example, the filtering unit 131 narrows down the list of employees who are eligible for specific health guidance as recommended by the Ministry of Health, Labour and Welfare, based on each employee's health data, as employees with health risks.

[0051] The visualization data creation unit 132 visualizes each employee's health check data and transmits the visualization data to the user terminal 30 of the relevant employee and / or to the tenant (e.g., company A) where the relevant employee works. As described later, the visualization data creation unit 132 visualizes the status of the employee's health promotion efforts in conjunction with the employee's health check data. The visualization data creation unit 132 visualizes the status of the employee's health promotion efforts in conjunction with the employee's health check data.

[0052] The tenant data collection unit 133 collects information (tenant data) about the goods and / or services provided by tenants that are the providers of goods and / or services among the tenants located in building F1. The tenant data collection unit 133 collects tenant data for each tenant by communicating with tenant terminals 40, 50, 60 and terminal 70 used by each tenant.

[0053] The tenant data for restaurant B consists of the menu offered at restaurant B. The tenant terminal 40 for restaurant B may transmit the name of the menu, the type of healthy menu, the calories in the menu, and the salt and nutrients contained in the menu. The tenant data for fitness center C consists of the courses offered at fitness center C. The tenant terminal 50 for fitness center C may transmit the name of the course, the type of course, the calories burned in the course, the aerobic exercise time, and information about the installed equipment. The tenant data for drugstore D consists of information such as the name, category, efficacy, and inventory of the products. The tenant data collection unit 133 registers and / or updates the collected tenant data as tenant data 123 in the storage unit 12.

[0054] The recommendation unit 134 recommends products and / or services offered by the providing tenant that promote employee health improvement to the user terminal 30 used by the employee, based on the employee's health data. The recommendation unit 134 refers to the user data 122 in the storage unit 12 and recommends products and / or services that promote employee health improvement to the user terminal based on biometric data and step count data transmitted from the user terminal. The recommendation unit 134 recommends products or services that promote the health improvement of the target person to the user terminal 30 used by the target person for health improvement support narrowed down by the filtering unit 131. The recommendation unit 134 sends a message recommending health improvement activities to the user terminal 30 used by the employee, based on the employee's health data.

[0055] The usage history collection unit 135 collects usage history of the providing tenant by employees working in tenants of building F1. The usage history collection unit 135 collects the usage history of each tenant by communicating with tenant terminals 40, 50, 60 and terminal 70 used in each tenant. The usage history collection unit 135 registers and / or updates the collected usage history as usage history 124 in the storage unit 12.

[0056] The usage history of restaurant B may include, for example, the name of the menu item consumed by employee A1, as well as the type of healthy menu item, the calories in that menu item, and the salt and nutrients contained in that menu item. Similarly, the usage history of fitness center C may include, for example, the name of the course used by employee A2, as well as the type of course, the calories burned during that course, and the duration of aerobic exercise.

[0057] The analysis unit 136 analyzes the status of employee health promotion efforts based on employee health data, information on goods and / or services provided by tenants, and employee usage history of the tenant providers. Health promotion efforts include, for example, employee exercise and / or dietary improvements. Another example of health promotion efforts is employee purchase of supplements. The analysis unit 136 analyzes the status of employee health promotion through goods and / or services provided by tenant providers based on employee health data, information on goods and / or services provided by tenant providers, and employee usage history of the tenant providers.

[0058] Analysis Unit 136 analyzes restaurant menus and usage history to obtain the calories and nutrients consumed by employees through restaurant use. Analysis Unit 136 analyzes fitness courses and usage history to obtain the calories burned and exercise volume of employees through fitness use. Based on the calories and nutrients consumed by employees through restaurant use, or the calories burned and exercise volume of employees through fitness use, Analysis Unit 136 analyzes the status of employee health promotion efforts and / or the status of employee health promotion through products and / or services provided by the tenant provider.

[0059] The point awarding unit 137 awards employees rewards (e.g., points) according to their achievement of health promotion activities. For example, the point awarding unit 137 awards points to employee A1 for eating healthy menu items. For example, the point awarding unit 137 awards points to employee A2 for their efforts in aerobic exercise, etc.

[0060] The feedback unit 138 provides feedback based on the collected usage history to terminals used in designated tenants, user terminals used by employees, and / or terminals used in the provider tenant. The feedback unit 138 transmits data indicating the status of health promotion among employees working in a designated tenant to terminals used in that tenant (e.g., corporate terminal 20). The feedback unit 138 transmits data indicating the status of health promotion among employees to user terminals 30 used by employees. The feedback unit 138 transmits recommendation information to tenant terminals 40, 50, and 60 used in the provider tenant, recommending the provision of products and / or services that contribute to the health promotion status of employees.

[0061] The rent setting unit 139 adjusts the rent for each tenant based on the progress of employee health promotion analyzed by the analysis unit 136 and the sales generated by the tenants providing services. The rent setting unit 139 adjusts the rent for each tenant by referring to the rent setting rules. For example, if the number of employees working for a certain company whose health has been promoted exceeds the target number, the rent setting unit 139 will raise the rent for that company from the previous rent. And / or, if a store among the tenants providing services generates sales exceeding the target amount due to use by employees working in Building F1, the rent for that store will raise the rent from the previous rent.

[0062] [User terminal] Figure 8 is a block diagram showing an example of the configuration of the user terminal 30 shown in Figure 3. The user terminal 30 has a communication unit 31, a storage unit 32, a control unit 33, and an input / output unit 34 (output unit).

[0063] The communication unit 31 communicates wirelessly with other devices (for example, the support server 10). The communication unit 31 is a communication interface that sends and receives various types of information with other devices connected via a network or the like.

[0064] The input / output unit 34 accepts information input through user operation and displays and outputs the information to present it to the user. The input / output unit 34 is, for example, an input / output device such as a display, speaker, microphone, or touch panel.

[0065] The memory unit 32 is a semiconductor memory that allows data to be rewritten, such as RAM, flash memory, or NVSRAM (Non-Volatile Static Random Access Memory). The memory unit 32 contains vital data 321, schedule 322, health checkup data 323, activity history data 324, purchase history 325, and point data 326.

[0066] Vital data 321 is vital data of the user (e.g., employee A1) measured by a wearable device worn by the user of user terminal 30. Vital data consists of time-series data such as the user's heart rate, body temperature, blood flow, respiratory rate, skin potential, and electroencephalogram.

[0067] Schedule 322 is the schedule of the user of user terminal 30 (for example, employee A1). Schedule 322 is registered, for example, by the user.

[0068] The health check data 323 is the health check data of the user of the user terminal 30 (for example, employee A1), received from the support server 10.

[0069] Activity history data 324 is, for example, a history of exercises and workouts performed by the user of user terminal 30 in Fitness C.

[0070] The purchase history 325 shows the type, name, and date of purchase of goods purchased by the user of the user terminal 30 using electronic money or a credit card. If the goods are food, the calories and nutrients of the food may also be registered in the purchase history.

[0071] Point data 326 is data indicating the points awarded to the user of user terminal 30 by the support server 10.

[0072] The control unit 33 controls the entire support server 10. The control unit 33 is, for example, an electronic circuit such as a CPU (Central Processing Unit) or MPU (Micro Processing Unit), or an integrated circuit such as an ASIC (Application Specific Integrated Circuit) or FPGA (Field Programmable Gate Array). The control unit 33 also has internal memory for storing programs that define various processing procedures and control data, and executes each process using the internal memory. Furthermore, the control unit 33 functions as various processing units as various programs are run.

[0073] The control unit 33 includes a vital data collection unit 331, a vital data transmission control unit 332, an activity history collection unit 333, a recommendation output unit 334, and a visualization data output unit 335. The vital data collection unit 331, the vital data transmission control unit 332 (transmission control unit), the activity history collection unit 333, the recommendation output unit 334, and the visualization data output unit 335 are realized, for example, when a health support application installed on the user terminal 30 is launched and performs its respective processing.

[0074] The vital data collection unit 331 acquires the vital data of the user of the user terminal 30 through communication between the user terminal 30 and the wearable device.

[0075] The vital data transmission control unit 332 controls the transmission of the vital data of the user of the user terminal 30 to the support server 10.

[0076] The activity history collection unit 333 collects activity history data of the user of the user terminal 30.

[0077] The recommendation output unit 334 outputs recommendations sent from the support server 10 to the user of the user terminal 30 from the input / output unit 34.

[0078] The visualization data output unit 335 outputs the visualization data of the user's health checkup data from the user terminal 30, which has been transmitted from the support server 10, via the input / output unit 34.

[0079] [Process Flow] Next, the processing flow of the support system in the embodiment will be described. In the processing flow of the support system, as an example, the target of health check data collection will be described as employees of company A.

[0080] [Data collection process] First, the data collection process will be explained. Figure 9 is a diagram illustrating the flow of the data collection process in the embodiment. Figure 10 is a sequence diagram showing the processing steps of the data collection process in the embodiment. Figure 11 is a diagram showing an example of a screen displayed on the enterprise terminal 20. Figure 12 is a diagram showing an example of a screen displayed on the user terminal 30. Figures 13 to 15 are diagrams showing examples of messages displayed on the user terminal 30.

[0081] The support server 10 receives health check data for each employee working for company A located in building F1 by communicating with, for example, the health check center terminal 200 (step S1 in Figure 9, step S11 in Figure 10). The health check data includes, for example, the company ID, user (employee) ID, and health check results.

[0082] When the support server 10 collects health check data, it distributes the data to different destinations and narrows down the list of employees of company A who are eligible for recommendation (those eligible for health promotion support) (step S2 in Figure 9, step S12 in Figure 10).

[0083] The support server 10 creates visualization data by visualizing each employee's health check data (step S13 in Figure 10), and sends the health check data (visualization data) for all employees working at company A to the company terminal 20 (step S3 in Figure 9, step S14 in Figure 10). As a result, company A can understand the health status of all employees by checking the health check data of all employees who have received examinations.

[0084] For example, on company terminal 20 of company A, as shown in Figure 11, target employees can be selected by clicking on the health checkup period on the health support service dashboard screen, which is a visualization of data, and selecting the health checkup period and organization, etc. (Figure 11 (1)). On company terminal 20, filtering is possible from multiple items such as age, health guidance level, metabolic syndrome (metabolic syndrome) diagnosis, overall diagnosis, smoking history, and physical measurements (Figure 11 (2)). Then, on company terminal 20, it is possible to check the recommended individuals for health promotion support that have been narrowed down by the support server 10 (Figure 11 (3)). Furthermore, on company terminal 20, it is also possible to add the filtered and extracted employees to the recommendation target by checking the box.

[0085] Furthermore, the support server 10 sends employee A1's health check data (visualized data) to the user terminal 30-1 of employee A1, who is a recommended employee among the employee's health check data (step S4-1 in Figure 9, step S15 in Figure 10). The support server 10 also sends employee A2's health check data (visualized data) to the user terminal 30-2 of employee A2, who is a recommended employee among the employee's health check data (step S4-2 in Figure 9, step S16 in Figure 10). Employees A1 and A2 can understand their own health status by checking their own health check data.

[0086] For example, on user terminal 30-1, as shown in Figure 12, the application screen M11 for the health support service displays health checkup results, recommendations for hospital visits based on the health checkup results, and information on specific health guidance. Employee A1 can also tap on the desired item from the home screen or the notification T11 in the menu bar, and the notification content will be displayed as shown on screen M12. Then, by selecting and tapping on a response to a recommendation for a hospital visit, the response details and a message encouraging health promotion efforts will be displayed.

[0087] For example, user terminal 30-1 displays a message C11 (Figure 13) requesting weight management as an encouraging message. User terminal 30-2 displays a message C12 (Figure 14) requesting continued exercise as an encouraging message. This allows employees A1 and A2 to understand the health promotion activities (exercise, dietary improvements) that they should focus on in the future (steps S5-1 and S5-2 in Figure 9). Employees A1 and A2 also recognize that they will be awarded points based on their progress, which motivates them to improve their diet and exercise for health promotion.

[0088] Then, the user terminal 30-1 displays the guidance message C13 (Figure 15) for specific health guidance. This allows employees A1 and A2 to understand that they are eligible for specific health guidance (steps S5-1 and S5-2 in Figure 9).

[0089] Then, each providing tenant transmits tenant data regarding the goods and / or services they provide, as well as usage history from employees working at tenants in Building F1.

[0090] For example, the tenant terminal 40 of restaurant B transmits the menu of food and beverages offered and the usage history (step S6 in Figure 9, step S17 in Figure 10). The tenant terminal 40 of restaurant B may also transmit the type of healthy menu item, the calories of that menu item, and the salt and nutrients contained in that menu item.

[0091] For example, the tenant terminal 50 of Fitness C transmits the courses offered by Fitness C, the reservation status, and the usage history of employees working at tenants in Building F1 (step S7 in Figure 9, step S18 in Figure 10). In addition to the name of the course, the tenant terminal 50 of Fitness C may also transmit the type of course, the calories burned in this course, the aerobic exercise time, and information about the installed equipment.

[0092] Furthermore, the tenant terminal 60 of drugstore D transmits information about the products sold at drugstore D, product inventory information, and usage history by employees working at tenants in building F1 (step S8 in Figure 9, step S19 in Figure 10).

[0093] This allows the support server 10 to collect tenant data from each provider tenant (step S2 in Figure 9).

[0094] [Recommendation processing] Next, the recommendation process will be explained. Figure 16 is a diagram illustrating the flow of the recommendation process in the embodiment. Figure 17 is a sequence diagram showing the processing steps of the recommendation process in the embodiment. Figures 18 and 19 are diagrams showing examples of screens displayed on the user terminal 30.

[0095] The support server 10 determines whether it is a recommendation timing (step S31 in Figure 17). If it is not a recommendation timing (step S31: No in Figure 17), the support server 10 returns to step S31.

[0096] If it is a recommendation timing (step S31 in Figure 17: Yes), the support server 10 refers to the user data 122 and tenant data 123 (step S32 in Figure 17).

[0097] Then, the support server 10 creates recommendation content for each employee A1 and A2 based on the referenced user data 122 and tenant data 123 (step S33 in Figure 17), and sends the recommendation message to the user terminals 30-1 and 30-2 of employees A1 and A2 (steps S34 and S36 in Figure 17).

[0098] For example, the support server 10 selects one of the low-calorie menu options as today's lunch menu and recommends it to employee A1, who has been advised to improve their diet (e.g., calorie restriction) (step S21 in Figure 16).

[0099] The support server 10 calculates the calories consumed by employee A1 over a predetermined period, based on, for example, employee A1's restaurant usage history, purchase history, and personal preferences. The support server 10 also calculates the calories burned during the same period, based on employee A1's vital data, step count data, and fitness usage history. Then, based on the calories consumed and burned over the predetermined period, the support server 10 calculates the calories that can be consumed for lunch that day and recommends menus that are close to that calorie count and that employee A1 has not eaten within the past week, in order of priority. The support server 10 selects the menu based on employee A1's schedule, employee preferences, the congestion status of the restaurant, etc.

[0100] The support server 10 then notifies the user terminal 30-1 of today's low-calorie menu and sends a message of encouragement (step S22 in Figure 16). The user terminal 30-1 outputs the received recommendation (step S35 in Figure 17). For example, as shown in Figure 18, the user terminal 30-1 displays a recommendation message C21 indicating healthy soba noodles from restaurant B and the calorie content of that menu as today's recommended lunch. The support server 10 may also notify the user terminal 30-1 of the congestion status of the restaurant that provides the recommended menu. The support server 10 may also notify the user terminal 30-1 of the nutrients in the recommended menu, as well as its effects and benefits on lifestyle-related diseases.

[0101] Employee A1 can improve their eating habits by following this recommendation message C21 and consuming a low-calorie menu item at restaurant B (step S24 in Figure 16).

[0102] Furthermore, the support server 10 selects and recommends suitable gym courses for employee A2, who is advised to exercise (step S21 in Figure 16).

[0103] The support server 10 determines the amount and type of exercise that employee A2 performed during a predetermined period, based on, for example, employee A2's fitness usage history, step count data, and personal preferences. Then, based on the amount of exercise during the predetermined period, the support server 10 determines, for example, the amount and type of exercise that employee A2 should perform over the next three days, and recommends fitness courses that are close to the determined amount and type of exercise to employee A2 in order of priority. The support server 10 selects a course based on employee A2's schedule, employee usage history, employee preferences, store congestion status, etc.

[0104] The support server 10 then notifies the user terminal 30-2 of the recommended fitness course and its availability, and sends an encouraging message (step S23 in Figure 16). The user terminal 30-2 outputs the received recommendation (step S37 in Figure 17). For example, as shown in Figure 19, the user terminal 30-2 displays a recommendation message C22 that shows the 20-minute aerobic exercise course of Fitness C as the recommended fitness course, along with the availability of Fitness C and the calories burned if the course is performed. The support server 10 may also notify the user of the effects and benefits of performing the recommended course on lifestyle-related diseases.

[0105] Employee A2 can perform the exercise by following this recommendation message C22 and experiencing the recommended course at Fitness C (step S25 in Figure 16).

[0106] Next, at a predetermined time, each tenant terminal 40, 50, and 60 of the providing tenant sends the usage history of each employee to the support server.

[0107] For example, tenant terminal 40 of restaurant B transmits the usage history and menu data of each employee (e.g., employee A1) (step S26 in Figure 16, step S38 in Figure 17). In this case, tenant terminal 40 may also transmit the ingredients, calories, and nutrients of each menu item. In addition, tenant terminal 50 transmits the course, reservation status, and usage history of each employee (e.g., employee A2) of fitness center C (step S27 in Figure 16, step S39 in Figure 17). In this case, tenant terminal 50 may also transmit the calories consumed for each course. In addition, tenant terminal 60 transmits the inventory status and usage history of products (step S28 in Figure 16, step S40 in Figure 17).

[0108] The support server 10 collects body composition data based on usage history and other information received from each tenant terminal 40 (step S29 in Figure 16).

[0109] For example, support server 10 has a pre-existing correspondence table between menu items and calories / nutrients. At restaurant B, employee A1 logs into the user-facing screen and scans the QR code displayed on the lunch menu from that screen, sending the lunch history from user terminal 30-1 to support server 10. Support server 10 retrieves the calorie / nutrient information from the received lunch history as employee A1's eating history (body composition).

[0110] In the case of an employee cafeteria, a correspondence table between menu items and calories / nutrients is obtained in advance. At the employee cafeteria, the lunch history linked to the lunch menu selected by employee A1 and information identifying employee A1 (employee ID) is sent to the support server 10. For example, this assumes a case where an employee authenticates with their employee ID when ordering or paying at a ticket vending machine. The support server 10 obtains the calorie / nutrient information from the received lunch history as employee A1's eating history (body composition).

[0111] The support server 10 updates user data and tenant data based on usage history and other information received from each tenant terminal 40, 50, and 60 (step S41 in Figure 17). It updates the user data, including meal history, exercise history, and purchase history. The support server 10 also updates the tenant data for restaurant B, including menus, types, calories, and nutrients. The support server 10 also updates the tenant data for fitness center C, including courses, types, and calories burned. Furthermore, the support server 10 updates the tenant data for drugstores with the latest inventory information and usage history.

[0112] [Feedback processing] Next, the feedback process will be explained. Figure 20 is a diagram illustrating the flow of the feedback process in the embodiment. Figure 21 is a sequence diagram showing the processing steps of the feedback process in the embodiment. Figures 22 and 23 are diagrams showing examples of screens displayed on the user terminal 30.

[0113] The support server 10 refers to usage history, user data, etc. (step S71 in Figure 21) and analyzes health check data and data on daily health promotion activities (step S50 in Figure 20). Based on employee health data, tenant data, user data, and usage history, the support server 10 analyzes the progress of employees A1 and A2.

[0114] The support server 10 then awards points to each employee A1 and A2 according to their progress (step S72 in Figure 21). Specifically, it generates calorie intake management data for the user (employee A1) and returns points to employee A1 according to their progress (steps S51 and S52 in Figure 20, and step S73 in Figure 21). The progress and points are output to the user terminal 30-1.

[0115] For example, on user terminal 30-1, as shown in Figure 22, the application screen M21 of the health support service displays the progress towards the goal of steps and weight (area R21). Alternatively, by tapping "Lifestyle Data" T21 on the menu bar, the user transitions to screens M22 and M23, where physical information T22 or exercise T24 is displayed on a weekly or monthly basis (selected by tapping T23). This allows employee A1 to check the progress of improvements in their dietary habits (step S54 in Figure 20).

[0116] Furthermore, on user terminal 30-1, as shown in Figure 23, tapping the "Expected Points to Earn This Month" section T31 on the home screen M31 transitions to screen M32, where the point acquisition history T32 is displayed. Employee A1 can recognize that points will be awarded to them according to their efforts, which motivates them to implement dietary improvements for health promotion.

[0117] Furthermore, data is generated to manage the calories burned by the user (employee A2) through exercise, and points are awarded to employee A2 according to their level of effort (steps S51, S53 in Figure 20, and step S74 in Figure 21). The level of effort and points are output to the user terminal 30-2, as shown in Figures 22 and 23. This allows employee A2 to check their exercise progress (step S55 in Figure 20).

[0118] The support server 10 refers to the usage history (step S75 in Figure 21) and creates feedback data for each provider tenant (step S76 in Figure 21).

[0119] For example, the support server 10 returns anonymized data of body composition and usage history to the tenant terminal 40 of restaurant B, and also recommends the development of healthy menu items (step S56 in Figure 20, step S77 in Figure 21). Restaurant B can then check the effectiveness of attracting customers based on the usage status of the healthy menu items (step S57 in Figure 20). If the effectiveness of attracting customers is confirmed, restaurant B can develop healthy menu items to further increase customer numbers (step S57 in Figure 20).

[0120] Furthermore, the support server 10 transmits anonymized data of usage history based on health status and meal history to the tenant terminal 50 of Fitness C, and also recommends personalized menus based on health status and meal history (step S58 in Figure 20, step S78 in Figure 21). Fitness C can confirm that churn has been prevented by checking the anonymized data of usage history (step S59 in Figure 20). Also, for example, Fitness C can set a training menu for employee A2 and recommend it to employee A2, thereby preventing employee A2 from churn and improving the average customer spending (step S59 in Figure 20).

[0121] Furthermore, the support server 10 returns anonymized usage history data to the tenant terminal 50 of drugstore D and recommends increasing the quantity of popular products (step S60 in Figure 20, step S79 in Figure 21). Drugstore D can increase sales by increasing the quantity of popular products according to the recommendation (step S61 in Figure 20).

[0122] [Visualization data provision processing] Next, the visualization data provision process will be described. Figures 24 and 25 are diagrams illustrating the flow of the visualization data provision process in the embodiment. Figure 26 is a sequence diagram showing the processing steps of the visualization data provision process in the embodiment. Figures 27 to 32 are diagrams showing examples of screens displayed on the enterprise terminal 20. Figure 33 is a diagram showing an example of a screen displayed on the user terminal 30.

[0123] The support server 10 collects the latest health check data of the tenant's employees from the health check center terminal 200 (step S81 in Figure 24, step S101 in Figure 26).

[0124] The support server 10 collects vital data and step count data of employees A1 and A2, who are users, from user terminals 30-1 and 30-2 (steps S82-1 and S82-2 in Figure 24, and steps S102 and S103 in Figure 26). From the user data and usage history, the support server 10 obtains data on daily health promotion activities, such as the user's calorie intake management data and calorie expenditure management data (step S83 in Figure 24).

[0125] The support server 10 refers to health check data, tenant data, usage history, user calorie intake management data, calorie expenditure management data, etc. (step S104 in Figure 26) and analyzes the progress of promoting employee health through products and / or services sold by the providing tenant (step S84 in Figure 24, step S105 in Figure 26). The target may be all employees, or for example, employees filtered by the filtering unit 131.

[0126] The support server 10 creates visualization data that visualizes the status of employee health promotion efforts and the progress of promoting employee health, linked to the employee's health checkup data, according to the recipient of the visualization data (step S85 in Figure 24, step S106 in Figure 26). The target may be all employees, or for example, employees filtered by the filtering unit 131.

[0127] Then, when the support server 10 receives a request to display visualization data from the corporate terminal 20, user terminals 30-1, 30-2, and terminal 70, it sends the corresponding visualization data to the corporate terminal 20, user terminals 30-1, 30-2 respectively (steps S86 to S90 in Figure 25, and steps S107 to S111 in Figure 26), and the data is displayed from each terminal.

[0128] On the corporate terminal 20, the status of employee health promotion can be checked by referring to the visualized data, thereby enabling the realization of effective health management (Step S86-1 in Figure 25).

[0129] The following describes an example of the visualization data displayed on the corporate terminal 20 (a screen provided by the health support service).

[0130] On the corporate terminal 20, for example, by selecting a KPI on the health support service dashboard screen shown in Figure 27, screen M41, which displays the analysis results of each employee's health risk, is displayed.

[0131] For example, by pulling down the year T41, you can view the analysis results for the desired year (Figure 27 (1)). On the left side of screen M41, the status of all employees' efforts in specific health checkups and health guidance is displayed (Figure 27 (2)). In the center of screen M41, the health status of employees is displayed by age group, showing the percentage of those who require further examination or treatment based on the results of their health checkups (Figure 27 (3)).

[0132] Then, on the right side of screen M41, the percentage of employees who have made efforts to improve their lifestyle habits (health promotion) is displayed, broken down by age group (Figure 27 (4)). At this time, the percentage of employees who have made efforts to improve their health is displayed depending on whether or not they are using the health support services provided by the support server 10. Therefore, the person in charge at company A can check how the employees' efforts to improve their health change as a result of the intervention of the health support services.

[0133] Furthermore, as shown in Figure 28, by selecting "Health Checkup Results" on the health support service dashboard screen, screen M51 is displayed, which graphs and tables the health checkup results for each employee. For example, a person in charge at company A can select organization, age group, and gender using the pull-down menu T51, and then select items from the tabs T52: overall, blood pressure, glucose metabolism, lipid metabolism, and specific health guidance level (Figures 28(1), (2)).

[0134] This displays graph G53 for each selected condition (Figure 28 (3)), allowing the person in charge to check the trend in the percentage of health risks over the past five years from each graph. In addition, the organization list T55 (Figure 28 (4)) displays a list of the health risks for each organization, allowing the person in charge to check the health risks for each organization from the organization list. Past results can be selected using the pull-down menu T54.

[0135] Furthermore, as shown in Figure 29, by selecting lifestyle-related disease-related test results on the health support service dashboard screen, screen M61 is displayed, which graphs and tables each employee's lifestyle-related disease-related test results. For example, a person in charge at company A can select organization, age, and gender using the pull-down menu T61 (Figure 29 (1)), and select BMI, waist circumference, blood pressure, blood glucose level, HbA1c, and triglycerides / HDL / LDL cholesterol using the pull-down menu T62 (Figure 29 (2)).

[0136] This displays graph G63 for each selected condition (Figure 29 (3)), allowing the person in charge to check the percentage of employees whose test results are within the abnormal range. The person in charge can also check the percentage of the probability of the disease occurring for each organization in the displayed organization list T64 (Figure 29 (4)).

[0137] Furthermore, as shown in Figure 30, by selecting the lifestyle-related disease risk prediction result on the health support service dashboard screen, screen M71 is displayed, which graphs and tables the lifestyle-related disease risk prediction results for each employee, analyzed by the support server 10. For example, a person in charge at company A selects organization, age, and gender using the pull-down menu T71 (Figure 30 (1)), and selects hyperglycemia, diabetes, and dyslipidemia using the pull-down menu T72 (Figure 30 (2)).

[0138] This displays graph G73 for each selected condition, allowing the user to check the probability of developing the disease after 3 years (Figure 30 (3)) or 5 years by selecting from the dropdown menu T73. The user can also check the probability of developing the disease for each tissue in the displayed list of tissue-specific disease rates (Figure 30 (4)). Past results can be selected using the dropdown menu T74.

[0139] Furthermore, as shown in Figure 31, by selecting "Lifestyle Improvement Initiatives" on the health support service dashboard screen, screen M81 is displayed, which graphs and tables the status of employees' lifestyle improvement initiatives, as analyzed by the support server 10. A representative from company A can, for example, select organization, age, and gender using the pull-down menu T81 (Figure 31 (1)), and select physical information or exercise using the pull-down menu T82 (Figure 31 (2)).

[0140] This displays Graph G83, which summarizes the data based on the selected conditions, allowing the person in charge to check the average BMI level (Figure 31 (3)) and average number of steps. The person in charge can also evaluate the progress on a monthly basis, for example. Furthermore, the person in charge can check the displayed data registration status (weekly) T84 (Figure 31 (4)) to see the number of individuals targeted for specific / other health guidance, the number of individuals who have agreed to participate in collaborative registration, the number of individuals who have registered their weight, etc.

[0141] Furthermore, as shown in Figure 32, by selecting "Effect Evaluation" on the health support service dashboard screen, screen M91 is displayed, which graphs and tables the effects and evaluation of the employees' lifestyle improvement efforts, as analyzed by the support server 10. For example, a person in charge at company A can select the organization using the pull-down menu T91 (Figure 32 (1)), and then select health checkup results, specific health guidance level, metabolic syndrome diagnosis, lifestyle-related test values, and lifestyle-related disease onset risk prediction using the pull-down menu T92 (Figure 32 (2)).

[0142] This displays graph G93 (Figure 32 (3)) aggregated based on the selected conditions, allowing staff to check the effectiveness and evaluation of health support service interventions based on trends in the percentage and number of individuals receiving specific health guidance (motivational support / intensive support) over the past five years. Furthermore, staff can use the displayed metabolic syndrome assessment graph (weekly) G94 (Figure 32 (4)) to check the effectiveness and evaluation of health support service interventions based on trends in the percentage and number of individuals diagnosed with metabolic syndrome over the past five years, for example.

[0143] Furthermore, by referring to the visualized data, employee A1 can understand the effects of their exercise and dietary improvements, thereby increasing their motivation to continue (Steps S87-1, S88-1 in Figure 25).

[0144] As shown in Figure 33, for example, on user terminal 30-1, the application screen M101 for the health support service is displayed. Employee A1 can view the health checkup results screen M102 by tapping the health checkup results or the health checkup data in the menu bar. In addition, by selecting the lifestyle-related disease risk prediction result, the changes in the prediction result from the latest health checkup result are displayed, as shown on screen M103.

[0145] The health checkup center terminal 200 stores data for use during the medical interview (step S89-1 in Figure 25), and medical interviews can be conducted during the health checkup from the perspective of the status of employee health promotion efforts and the progress of promoting employee health.

[0146] At Clinic E, for example, the insurance manager can provide employees A1 and A2 with effective health advice based on their diet and exercise history by referring to the visualized data corresponding to each employee (Step S90-1 in Figure 25).

[0147] Employees A1 and A2 can receive appropriate guidance and advice based on their own efforts to improve their health and the progress they are making in promoting their health by receiving health guidance and health checkups at Clinic E. Furthermore, Clinic E is located in the same building F1 as Company A, making it convenient. As a result, employees A1 and A2 will no longer need to travel to distant hospitals that require long commutes, thus reducing the loss of opportunities for medical treatment. In addition, Clinic E will have the opportunity to be responsible for health checkups and health guidance provided by the company to its employees, thus securing a steady stream of patients who regularly visit the clinic.

[0148] [Rent setting process] Next, the rent setting process will be explained. Figure 34 is a sequence diagram showing the processing steps of the rent setting process in the embodiment. Figure 35 is a diagram illustrating the rent setting process in the embodiment.

[0149] As shown in Figure 34, the support server 10 refers to the rent setting rules (step S121). Then, the support server 10 refers to tenant data, user data, usage history, analysis results, etc. (step S122).

[0150] The support server 10 sets the rent for each tenant based on the referenced data (step S123). The support server 10 adjusts the rent for each tenant based on the progress of employee health promotion analyzed by the analysis unit 136 and the sales of the providing tenant. The support server 10 notifies each tenant's terminal (corporate terminal 20, tenant terminals 40, 50, 60, 70) of the set rent (steps S124 to S128).

[0151] For example, let's explain the setting of rent with reference to Figure 35. For instance, the support server used a health support service to recommend healthy menu items to employee A1 at restaurant B. Then, after analyzing the health check data from the following year, it was found that in company A, the number of employees whose health was promoted through recommendations from tenants tailored to individual employee health exceeded the target number. In this case, the support server 10 sets company A's rent higher than the previous rent according to the rent setting rules (Figure 35 (1)). The support server 10 considers that it has been able to support company A in achieving effective health management, and sets company A's tenant fee to the sum of the base rent Ha and the rent linked to the recommendation of use (Figure 35 (1), arrows Y14, Y15).

[0152] Furthermore, the support server 10 uses a health support service to recommend healthy menu items and other options at restaurant B to employees of company A, thereby driving traffic to restaurant B (arrow Y12). From the usage history of restaurant B over a predetermined period (arrow Y13), it is determined that sales exceeded the target amount due to use by employees of company A located in the same building F1. In this case, the support server 10 sets the rent for restaurant B to be higher than the previous rent, according to the rent setting rules (Figure 35 (1)). The support server 10 considers that it has effectively supported restaurant B in increasing sales and sets the tenant fee for restaurant B to the sum of the base rent Hb and the customer referral-linked rent (Figure 35 (1), arrow Y16).

[0153] [Effects of the embodiment] Thus, in this embodiment, the health promotion of employees working for tenants located in the designated building F1 is supported, and the sales and usage opportunities of each providing tenant are improved.

[0154] Based on employee health data, the support server 10 recommends products and / or services offered by the provider tenant that promote employee health to the user terminal used by the employee. This allows employees to recognize and implement specific health promotion initiatives. The support server 10 then directs employees to each provider tenant, thereby supporting the improvement of each provider tenant's sales and usage opportunities.

[0155] The support server 10 then collects employee health data, user data, tenant data, usage history, etc., and provides feedback based on the collected information to employees A1, A2, company A, restaurant B, fitness center C, drugstore D, and clinic E.

[0156] Specifically, the support server 10 provides feedback to company A, visualizing the status of employee health promotion efforts and the progress made in promoting employee health, linked to the employees' health checkup data. By referring to this visual data, company A can check the status of its employees' health promotion efforts and work towards achieving effective health management.

[0157] Furthermore, the support server 10 feeds back data showing the progress of employees A1 and A2's health promotion efforts to user terminals 30-1 and 30-2 used by employees A1 and A2. This allows each employee A1 and A2 to accurately recognize their own health promotion efforts and progress, which can motivate them to continue their health promotion efforts.

[0158] The support server 10 provides the provider tenant with feedback on usage history and recommends the provision of products and / or services that contribute to promoting employee health. When the provider tenant provides products and / or services that contribute to promoting employee health, the support server 10 will have more opportunities to recommend these products / or services to the employees of company A. Therefore, the provider tenant can efficiently increase its users and improve its sales without issuing coupons or setting special offers to attract customers.

[0159] The support server 10 helps improve the health of employees working for tenants in Building F1, the target building for the service, and also improves sales and usage opportunities for each providing tenant, thereby creating new value for Building F1 as a building focused on health promotion. Furthermore, by circulating data among tenants, the support server 10 can solve the problems of each tenant and enhance the overall value of Building F1. Based on the progress of employee health promotion and the sales of the providing tenants, the support server 10 adjusts the rent for each tenant, thereby ensuring profits and their distribution appropriately and enabling the continuation of sound services.

[0160] [Regarding the system configuration of the embodiment] The support server 10 and various terminals are conceptual in function and do not necessarily need to be physically configured as shown in the diagram. In other words, the specific forms of distribution and integration of the functions of the support server 10 and various terminals are not limited to those shown in the diagram, and all or part of them can be configured by functionally or physically distributing or integrating them in any unit according to various loads and usage conditions.

[0161] Furthermore, each process performed on the support server 10 and various terminals may be implemented, in whole or in part, by a CPU (Central Processing Unit), a GPU (Graphics Processing Unit), and a program that is analyzed and executed by the CPU and GPU. Alternatively, each process performed on the support server 10 and various terminals may be implemented as hardware using wired logic.

[0162] Furthermore, among the processes described in the embodiments, all or part of the processes described as being performed automatically can be performed manually. Alternatively, all or part of the processes described as being performed manually can be performed automatically by known methods. In addition, the processing procedures, control procedures, specific names, and information including various data and parameters described above and illustrated may be changed as appropriate unless otherwise specified.

[0163] [program] Figure 36 shows an example of a computer in which a support server 10 and various terminals are realized when a program is executed. Computer 1000 has, for example, memory 1010 and CPU 1020. Computer 1000 also has a hard disk drive interface 1030, a disk drive interface 1040, a serial port interface 1050, a video adapter 1060, and a network interface 1070. These components are connected by a bus 1080.

[0164] Memory 1010 includes ROM 1011 and RAM 1012. ROM 1011 stores, for example, a boot program such as the BIOS (Basic Input Output System). The hard disk drive interface 1030 is connected to the hard disk drive 1090. The disk drive interface 1040 is connected to the disk drive 1100. For example, a removable storage medium such as a magnetic disk or optical disk is inserted into the disk drive 1100. The serial port interface 1050 is connected to, for example, the mouse 1110 and the keyboard 1120. The video adapter 1060 is connected to, for example, the display 1130.

[0165] The hard disk drive 1090 stores, for example, an OS (Operating System) 1091, an application program 1092, a program module 1093, and program data 1094. That is, the programs defining the various processes of the support server 10 and various terminals are implemented as program modules 1093 containing code executable by the computer 1000. The program modules 1093 are stored, for example, on the hard disk drive 1090. For example, a program module 1093 for performing the same processes as those in the support server 10 and various terminals is stored on the hard disk drive 1090. Note that the hard disk drive 1090 may be replaced by an SSD (Solid State Drive).

[0166] Furthermore, the configuration data used in the processing of the above-described embodiment is stored as program data 1094 in, for example, memory 1010 or hard disk drive 1090. The CPU 1020 then reads the program module 1093 and program data 1094 stored in memory 1010 or hard disk drive 1090 into RAM 1012 as needed and executes them.

[0167] Furthermore, the program module 1093 and program data 1094 are not limited to being stored in the hard disk drive 1090; for example, they may be stored in a removable storage medium and read by the CPU 1020 via a disk drive 1100 or the like. Alternatively, the program module 1093 and program data 1094 may be stored in another computer connected via a network (LAN (Local Area Network), WAN (Wide Area Network), etc.). The program module 1093 and program data 1094 may then be read by the CPU 1020 from the other computer via a network interface 1070.

[0168] Although embodiments applying the invention made by the present inventors have been described above, the present invention is not limited by the descriptions and drawings that constitute part of the disclosure of the present invention in these embodiments. That is, all other embodiments, examples, and operational techniques made by those skilled in the art based on these embodiments are included in the scope of the present invention. [Explanation of Symbols]

[0169] 10 Support Servers 11,31 Communications Department 12,32 Storage part 13,33 Control Unit 20 Enterprise terminals 30, 30-1, 30-2 User terminals 34 Input / output section 40, 50, 60 tenant terminals 70 devices 121,323 health checkup data 122 User Data 123 Tenant Data 124 Usage History 125 Analysis results 126. Rent Setting Rules 130 Health Checkup Data Collection Department 131 Refinement section 132 Visualization Data Creation Department 133 Tenant Data Collection Department 134 Recommendation Department 135 Usage History Collection Department 136 Analysis Department 137 Points Award Section 138 Feedback Department 139 Rent Setting Section 200 Health Checkup Center Terminals 321 Vital Data 322 Schedule 324 Activity History Data 325 Purchase History 326 points data 331 Vital Data Collection Department 332 Vital Data Transmission Control Unit 333 Activity History Collection Department 334 Recommendation Output Section 335 Visualization Data Output Unit

Claims

1. A support system comprising a support device for promoting the health of employees working in a designated tenant of a designated building, and a user terminal used by the said employee, The aforementioned support device is A first collection unit for collecting health data related to the health of the aforementioned employees, A second collection unit collects information regarding goods and / or services provided by tenants that are providers of goods and / or services among the tenants located in the aforementioned building, Based on the employee's health data, a recommendation unit recommends products and / or services from the providing tenant that promote the employee's health to the employee's user terminal. It has, The aforementioned user terminal is Output unit outputs information indicating products and / or services that promote the health of the employee, as recommended by the recommendation unit. A support system characterized by having the following features.

2. The aforementioned user terminal is A transmission control unit transmits the employee's biometric data and step count data, detected by the wearable device worn by the employee, to the support device. It has, The support system according to claim 1, characterized in that the recommendation unit recommends products and / or services that promote the health of the employee to the user terminal based on biometric data and step count data transmitted from the user terminal.

3. The aforementioned support device is It has a filtering unit that selects employees who are eligible for health promotion support based on each employee's health data. The support system according to claim 1, characterized in that the recommendation unit recommends products or services that promote the health of the person being supported to the user terminal used by the person being supported.

4. The aforementioned support device is An analysis unit analyzes the extent to which the health improvement of the employee is promoted by the goods and / or services provided by the tenant, based on the employee's health data, information on the goods and / or services provided by the tenant, and the employee's usage history of the tenant. A feedback unit transmits data indicating the progress of the employee's health promotion to the user terminal, The support system according to claim 1, further comprising:

5. The support system according to claim 1, characterized in that the recommendation unit sends a message to the user terminal recommending health promotion activities based on the employee's health data.

6. The aforementioned support device is A rewards unit that grants benefits to employees according to the degree to which they have achieved their health promotion goals. The support system according to claim 1, further comprising:

7. A support system comprising a support device for supporting the health promotion of employees working in a designated tenant of a designated building, and a user terminal used by the said employee, is a support method performed by the support system, The support device includes the process of collecting health data related to the health of the employees, The support device includes the step of collecting information relating to goods and / or services provided by tenants that are providers of goods and / or services among the tenants that occupy the building, The support device includes the step of recommending products and / or services from the providing tenant that promote the health of the employee, based on the employee's health data, to the user terminal used by the employee. The user terminal outputs information indicating products and / or services that promote the health of the employee that were recommended in the recommendation process, A support method characterized by including [something].

8. A support program that causes a computer to execute a method, As a computer as a support device, The steps include: collecting health data on the health of employees working in designated tenants of a designated building; The steps include: collecting information on goods and / or services provided by tenants that are providers of goods and / or services among the tenants located in the aforementioned building; Based on the employee's health data, the steps include recommending products and / or services from the providing tenant that promote the employee's health to the employee's user terminal, Make it run, On the computer used as a user terminal by the aforementioned employee, Steps to output information indicating products and / or services that promote the health of the employee recommended in the recommendation step. A support program characterized by causing the execution of an action.

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