system

An AI-driven system automates enterprise operations by receiving and executing inquiries and maintenance tasks, enhancing efficiency and responsiveness in cloud environments.

JP2026096662APending Publication Date: 2026-06-15SOFTBANK GROUP CORP

Patent Information

Authority / Receiving Office
JP · JP
Patent Type
Applications
Current Assignee / Owner
SOFTBANK GROUP CORP
Filing Date
2024-12-03
Publication Date
2026-06-15

AI Technical Summary

Technical Problem

The challenge of maintaining 24/7/365 operation in enterprise systems, particularly in cloud environments, is exacerbated by insufficient manpower and the need for immediate and accurate responses, which existing technologies struggle to address efficiently.

Method used

A system utilizing an AI agent to receive, analyze, and autonomously execute customer inquiries, perform system operations, and schedule maintenance, thereby automating routine tasks and ensuring continuous operation without human intervention.

🎯Benefits of technology

This system enhances operational efficiency, reduces administrative burden, and enables quick and accurate responses, addressing labor shortages and improving system management.

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Abstract

We provide the system. [Solution] Means of receiving customer inquiries, A means of analyzing received inquiries and determining the operational tasks that should be performed, Means for performing system operations to carry out the determined operational tasks, A means of reporting the execution results to the user, A system that includes this.
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