system
An AI-driven system automates enterprise operations by receiving and executing inquiries and maintenance tasks, enhancing efficiency and responsiveness in cloud environments.
Patent Information
- Authority / Receiving Office
- JP · JP
- Patent Type
- Applications
- Current Assignee / Owner
- SOFTBANK GROUP CORP
- Filing Date
- 2024-12-03
- Publication Date
- 2026-06-15
AI Technical Summary
The challenge of maintaining 24/7/365 operation in enterprise systems, particularly in cloud environments, is exacerbated by insufficient manpower and the need for immediate and accurate responses, which existing technologies struggle to address efficiently.
A system utilizing an AI agent to receive, analyze, and autonomously execute customer inquiries, perform system operations, and schedule maintenance, thereby automating routine tasks and ensuring continuous operation without human intervention.
This system enhances operational efficiency, reduces administrative burden, and enables quick and accurate responses, addressing labor shortages and improving system management.