Information processing device, information processing method, and program

Abstract

To improve a technique for consolidated transportation of a passenger and cargo.SOLUTION: An information processing device 20 comprises: a storage section 22 which stores information on cargo to be transported by a vehicle 10 traveling inside premises of a factory and an attribute of each employee working in the factory; a control section 23 which sets a condition for an employee capable of being in charge of loading or unloading the cargo and establishes a cargo transportation plan on the basis of the information on the cargo and identifies at least one employee having an attribute satisfying the condition from one or more employees who is going to get on the vehicle to be used for transporting the cargo on the basis of the attribute of each employee and the condition for the employee capable of being in charge of loading or unloading the cargo; and a communication section 21 which notifies a request for loading or unloading the cargo to a mobile terminal 30 carried by the at least one employee.SELECTED DRAWING: Figure 2

Description

[Technical field]

[0001] The present disclosure relates to an information processing device, an information processing method, and a program. [Background technology]

[0002] Conventionally, there are known techniques for transporting people and goods together with passengers and cargo. For example, Patent Document 1 discloses a technique in which a user is allowed to ride in an empty space of an autonomous vehicle that delivers luggage. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] JP 2020-149576 A Summary of the Invention [Problem to be solved by the invention]

[0004] There was room for improvement in the technology for transporting people and goods together with passengers and cargo.

[0005] The purpose of the present disclosure, made in consideration of such circumstances, is to improve the technology for transporting people and goods in a mixed cargo and passenger transport manner. [Means for solving the problem]

[0006] An information processing device according to an embodiment of the present disclosure includes: An information processing device for managing loading or unloading of luggage, A storage unit that stores information on the cargo transported by vehicles traveling within the site of the factory and attributes of each employee working at the factory; a control unit that sets conditions for employees who can load or unload the luggage based on the information about the luggage and formulates a transportation plan for the luggage, and identifies at least one employee who has attributes that satisfy the conditions from among one or more employees who are scheduled to board the vehicle transporting the luggage, based on the attributes of each employee and the conditions for employees who can load or unload the luggage; a communication unit that notifies a mobile terminal carried by the at least one employee of a request to load or unload the luggage; Equipped with.

[0007] An information processing method according to an embodiment of the present disclosure includes: An information processing method executed by an information processing device that manages loading or unloading of luggage, comprising: storing information on cargo transported by vehicles traveling within the premises of a factory and attributes of each employee working at the factory; Setting conditions for employees who can load or unload the luggage based on the luggage information; Developing a transportation plan for the luggage based on the information of the luggage; Identifying at least one employee who has attributes that satisfy the conditions, from among one or more employees who are scheduled to board the vehicle that transports the luggage, based on the attributes of each employee and the conditions of employees who are capable of loading or unloading the luggage; notifying a mobile terminal carried by the at least one employee of a request to load or unload the luggage; Execute.

[0008] A program according to an embodiment of the present disclosure includes: An information processing device that manages loading and unloading of luggage, storing information on cargo transported by vehicles traveling within the premises of a factory and attributes of each employee working at the factory; Setting conditions for employees who can load or unload the luggage based on the luggage information; Developing a transportation plan for the luggage based on the information of the luggage; Identifying at least one employee who has attributes that satisfy the conditions, from among one or more employees who are scheduled to board the vehicle that transports the luggage, based on the attributes of each employee and the conditions of employees who are capable of loading or unloading the luggage; notifying a mobile terminal carried by the at least one employee of a request to load or unload the luggage; Execute the command. Effect of the Invention

[0009] According to one embodiment of the present disclosure, a technique for transporting people and goods in a mixed cargo and passenger manner is improved. [Brief description of the drawings]

[0010] [Figure 1] 1 is a diagram illustrating a schematic configuration of an information processing system according to an embodiment of the present disclosure. [Diagram 2] 1 is a block diagram showing a schematic configuration of an information processing system. [Diagram 3] 4 is a flowchart showing an operation of the information processing device. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0011] Hereinafter, embodiments of the present disclosure will be described.

[0012] (Overview of the embodiment) An overview of an information processing system 1 according to an embodiment of the present disclosure will be described with reference to Fig. 1. The information processing system 1 includes a vehicle 10, an information processing device 20, and a mobile terminal 30. The vehicle 10, the information processing device 20, and the mobile terminal 30 are communicatively connected to a network 2 including, for example, the Internet and a mobile communication network.

[0013] The vehicle 10 is, for example, an automobile, but is not limited thereto and may be any vehicle. The automobile may be, but is not limited to, a gasoline vehicle, a BEV (Battery Electric Vehicle), a HEV (Hybrid Electric Vehicle), a PHEV (Plug-in Hybrid Electric Vehicle), or a FCEV (Fuel Cell Electric Vehicle). The number of vehicles 10 included in the information processing system 1 may be determined arbitrarily.

[0014] In this embodiment, the vehicle 10 travels within a preset factory site. The factory site includes offices where employees work, and buildings such as the factory. The vehicle 10 may travel anywhere other than within the factory site. However, in this embodiment, the vehicle 10 travels along a preset route within the factory site. The route traveled by the vehicle 10 includes at least one stop 40 (e.g., 40A, 40B).

[0015] The vehicle 10 is capable of transporting both people and goods, with both passengers and cargo. In other words, the vehicle 10 is capable of transporting employees 3 and luggage 4 together. Employees working in a factory can use the vehicle, for example, as a means of transportation within the premises. For example, the employee 3 gets on and off the vehicle 10 at the bus stop 40. The luggage 4 transported by the vehicle 10 is, for example, equipment used in the factory or parts used in production in the factory. The luggage 4 is loaded onto the vehicle 10 at the bus stop 40, or unloaded from the vehicle 10 at the bus stop 40.

[0016] In this embodiment, an employee 3 who uses a vehicle 10 for transportation loads luggage when getting on and unloads luggage when getting off, in response to a request from the information processing device 20. For example, the employee 3 loads luggage 4 when getting on the vehicle 10 at bus stop 40A or 40B. Then, the employee 3 unloads the luggage 4 when getting off the vehicle 10 at bus stop 40B or 40A.

[0017] The information processing device 20 manages the loading and unloading of the luggage 4. The information processing device 20 is, for example, a computer such as a server device. The information processing device 20 is capable of communicating with the vehicle 10 and the mobile terminal 30 via the network 2.

[0018] The mobile terminal 30 is a mobile information terminal carried by an employee 3 working in a factory on the premises, and receives notifications from the information processing device 20 and transmits responses to the information processing device 20. The mobile terminal 30 is, for example, a mobile phone, a smartphone, a tablet, a personal computer (PC), etc. The mobile terminal 30 is capable of communicating with the vehicle 10 and the information processing device 20 via the network 2.

[0019] First, an overview of this embodiment will be described, and details will be described later. An information processing device 20 constituting an information processing system 1 sets conditions for employees who can load or unload luggage based on information on luggage transported by vehicles traveling within the factory site, and formulates a luggage transportation plan, and identifies at least one employee who has attributes that satisfy the conditions from among one or more employees who are scheduled to board a vehicle 10 that transports luggage based on the attributes of each employee and the conditions of employees who can load or unload luggage, and notifies a request for loading or unloading luggage to a mobile terminal 30 carried by the employee. The information processing device 20 is, for example, a dedicated computer configured to function as a server, a general-purpose personal computer, a cloud computing system, or the like.

[0020] Thus, according to this embodiment, the information processing device 20 can set conditions for employees who can load or unload luggage, identify employees who can load or unload luggage based on the conditions, and request the employees to load or unload the luggage. Therefore, compared to a case where no conditions are imposed on employees who load luggage and the like and loading is requested to any employee, the technology for transporting people and goods with a mixed cargo and passenger load is improved in that the likelihood of inconvenience such as damage to luggage occurring as a result of loading being performed by an employee who does not meet the conditions is reduced.

[0021] Next, each component of the information processing system 1 will be described in detail.

[0022] (Vehicle configuration) As shown in FIG. 2, the vehicle 10 includes an input unit 11, a communication unit 12, a positioning unit 13, a storage unit 14, and a control unit 15.

[0023] The input unit 11 is capable of accepting input from employees. The input unit 11 includes at least one input interface capable of accepting input from employees. The interface may be, for example, a physical key, a capacitive key, a pointing device, or a display. The input interface may be a touch screen, a barcode reader, an IC card reader, a microphone, or the like that is integrated with the display. However, the input interface is not limited to these.

[0024] The communication unit 12 includes one or more communication interfaces that connect to the network 2. The communication interfaces correspond to mobile communication standards such as, but are not limited to, 4G (4th Generation) or 5G (5th Generation). In this embodiment, the vehicle 10 communicates with the information processing device 20 via the communication unit 12 and the network 2.

[0025] The positioning unit 13 includes one or more devices that acquire position information of the vehicle 10. Specifically, the positioning unit 13 includes, for example, a receiver compatible with GPS, but is not limited thereto, and may include a receiver compatible with any satellite positioning system.

[0026] The storage unit 14 includes one or more memories. The memories may be, but are not limited to, semiconductor memories, magnetic memories, or optical memories. Each memory included in the storage unit 14 may function as, for example, a main storage device, an auxiliary storage device, or a cache memory. The storage unit 14 stores any information used in the operation of the vehicle 10. For example, the storage unit 14 may store a system program, an application program, embedded software, and the like. The information stored in the storage unit 14 may be updatable with information acquired from the network 2 via the communication unit 12, for example.

[0027] The control unit 15 includes one or more processors, one or more programmable circuits, one or more dedicated circuits, or a combination thereof. The processor is, for example, but is not limited to, a general-purpose processor such as a CPU (Central Processing Unit) or a GPU (Graphics Processing Unit), or a dedicated processor specialized for a specific process. The programmable circuit is, for example, but is not limited to, an FPGA (Field-Programmable Gate Array). The dedicated circuit is, for example, but is not limited to, an ASIC (Application Specific Integrated Circuit). The control unit 15 controls the operation of the entire vehicle 10.

[0028] (Configuration of information processing device) As shown in FIG. 2, the information processing device 20 includes a communication unit 21, a storage unit 22, a control unit 23, and an input unit 24.

[0029] The communication unit 21 includes one or more communication interfaces connected to the network 2. The communication interface corresponds to, for example, a mobile communication standard, a wired LAN (Local Area Network) standard, or a wireless LAN standard, but is not limited to these and may correspond to any communication standard. In this embodiment, the information processing device 20 communicates with the vehicle 10 via the communication unit 21 and the network 2. The information processing device 20 communicates with a mobile terminal 30 carried by an employee via the communication unit 21 and the network 2.

[0030] The storage unit 22 includes one or more memories. Each memory included in the storage unit 22 may function as, for example, a main storage device, an auxiliary storage device, or a cache memory. The storage unit 22 stores any information used in the operation of the information processing device 20. For example, the storage unit 22 may store a system program, an application program, a database, map information, and the like. The information stored in the storage unit 22 may be updatable with information acquired from the network 2 via the communication unit 21, for example.

[0031] The control unit 23 includes one or more processors, one or more programmable circuits, one or more dedicated circuits, or a combination thereof. The control unit 23 controls the operation of the information processing device 20 as a whole.

[0032] The input unit 24 is capable of accepting input from employees. The input unit 24 includes at least one input interface capable of accepting input from employees. The interface may be, for example, a physical key, a capacitive key, a pointing device, or a display. The input interface may be a touch screen, a barcode reader, an IC card reader, a microphone, or the like that is integrated with the display. However, the input interface is not limited to these.

[0033] (Mobile device configuration) As shown in FIG. 2, the mobile terminal 30 includes a communication unit 31, a positioning unit 32, an input unit 33, an output unit , a storage unit 35, and a control unit .

[0034] The communication unit 31 includes at least one communication module that can be connected to the network 2. The communication module corresponds to a mobile communication standard such as LTE, 4G, or 5G. However, the communication module is not limited to this. The module may be compatible with any communication standard.

[0035] The positioning unit 32 is capable of acquiring the position information of the mobile terminal 30. The positioning unit 32 is a satellite positioning system. The system includes at least one receiving module corresponding to the receiving system. For example, the receiving module is a GPS-compatible receiving module. The receiving module is not limited to the above. The receiving module is a receiving module compatible with any satellite positioning system. It may be.

[0036] The input unit 33 is capable of receiving input from employees. The input device includes at least one input interface capable of receiving an input. The interface may be, for example, a physical key, a capacitive key, a pointing device, or a display. The input interface may be a touch screen or a microphone that is integrated with the display, but is not limited to these.

[0037] The output unit 34 is capable of outputting data. The output unit 34 is capable of outputting data. The output interface is, for example, The display may be, for example, an LCD or an organic EL display. However, the output interface is not limited to this.

[0038] The storage unit 35 includes at least one semiconductor memory, at least one magnetic memory, or at least The present invention is configured to include at least one optical memory or a combination of at least two of these. The semiconductor memory is, for example, a RAM or a ROM. The RAM is, for example, an SRAM. The ROM is, for example, an EEPROM. The storage unit 35 may function as a memory device, an auxiliary storage device, or a cache memory. The storage unit 35 stores data used in the operation of the mobile terminal 30 and data obtained by the operation of the mobile terminal 30. It is remembered.

[0039] The control unit 36 ​​may include at least one processor, at least one dedicated circuit, or a combination of these. The processor is, for example, a general-purpose processor such as a CPU or a GPU. A dedicated processor is a dedicated processor specialized for a specific process. The control unit 36 ​​is a GA or an ASIC, etc. The control unit 36 ​​controls each unit of the mobile terminal 30 and executes processes related to the operation of the mobile terminal 30.

[0040] The functions of the mobile terminal 30 are as follows: In other words, the functions of the mobile terminal 30 are realized by executing the The terminal program causes a computer to execute the operations of the mobile terminal 30. By doing so, the computer functions as the mobile terminal 30. The mobile terminal 30 operates in accordance with the terminal program. It works like this.

[0041] A part or all of the functions of the mobile terminal 30 are realized by a dedicated circuit corresponding to the control unit 36. In other words, some or all of the functions of the mobile terminal 30 may be realized by hardware. This is also fine.

[0042] The control unit 36 ​​acquires the location information of the mobile terminal 30 by the positioning unit 32. The control unit 36 ​​transmits the acquired location information of the mobile terminal 30, together with the identification information of the employee who possesses the mobile terminal 30, to the information processing device 20 via the network 2 by the communication unit 31. The employee's identification information is information that can uniquely identify the employee. The control unit 36 ​​may acquire the location information of the mobile terminal 30 at a preset time interval, and transmit the acquired location information of the mobile terminal 30, together with the employee's identification information, to the information processing device 20. The time interval may be set based on the average speed at which the mobile terminal 30 moves, or the like.

[0043] (Operation flow of information processing device 20) The operation of the information processing device 20 according to this embodiment will be described with reference to FIG.

[0044] Step S101: The storage unit 22 of the information processing device 20 stores the attributes of each employee working in the factory.

[0045] The attributes of the employees include at least one of their department, job responsibilities, assigned duties, age, health condition, and experience in handling the equipment or materials that will be the cargo transported by the vehicle. The department, job responsibilities, and assigned duties are referenced when determining whether each employee is in a position that is work-related to the cargo to be transported. The age and health condition are referenced when determining whether each employee has the physical ability to transport the cargo. The experience in handling the equipment or materials is referenced when determining whether each employee can properly handle the equipment or materials in cases where the handling of the equipment or materials is legally impossible, there is a risk of damaging the equipment, or there is a danger in handling the equipment or materials if the employee does not have specialized knowledge, qualifications, experience, etc.

[0046] Step S102: The storage unit 22 of the information processing device 20 stores information about the cargo transported by the vehicle 10 traveling within the site of the factory.

[0047] The information on the luggage includes at least one of the following: equipment or component configuration, handling information, capacity, weight, safety data sheet, luggage collection location, collection time, loading stop, loading time, unloading stop, unloading time, delivery location, and delivery time. The equipment or component configuration, handling information, capacity, weight, and safety data sheet are referenced when setting conditions for employees who can load or unload luggage in step S103, which will be described later. The loading stop, loading time, unloading stop, and unloading time are referenced when formulating a luggage transportation plan in step S104, which will be described later. The uses of the collection location, collection time, delivery location, and delivery time will be described later.

[0048] Step S103: The control unit 23 of the information processing device 20 sets the conditions for employees who are capable of loading or unloading the luggage, based on the luggage information.

[0049] In detail, the control unit 23 refers to the information of the luggage stored in the storage unit 22 and sets the conditions required for the employee who loads or unloads the luggage onto the vehicle. For example, the conditions are narrowed down to the configuration of the equipment or material, the handling information, the employee's department, job responsibilities, and work responsibilities. As an example, if a specific department that is permitted to handle the equipment or material is indicated in the handling information, a condition that the employee belongs to the specific department may be set. In addition, the conditions of the employee's physical ability are narrowed down from the capacity and weight. Furthermore, the conditions of the specialized knowledge, qualifications, experience, and the like required for the employee are narrowed down from the safety data sheet. The conditions narrowed down based on the luggage information are set as the conditions for the employee who can load or unload the luggage. The conditions for the employee who can load or unload the luggage may include at least a condition that the employee has experience in handling the equipment or material. This is because experience in handling the equipment or material is an important condition for the safety of the employee and for avoiding damage to the equipment or material.

[0050] Step S104: The control unit 23 of the information processing device 20 formulates a luggage transportation plan based on the luggage information.

[0051] The information on the cargo includes a stop for loading the cargo, a time for loading the cargo, a stop for unloading the cargo, and a time for unloading the cargo. Based on such information, a cargo transportation plan including a stop for loading the cargo, a vehicle for loading the cargo, a time for loading the cargo, a stop for unloading the cargo, and a time for unloading the cargo is created.

[0052] Step S105: The control unit 23 of the information processing device 20 identifies at least one employee who has attributes that meet the conditions of an employee who can be responsible for loading or unloading the luggage, from among one or more employees who are scheduled to ride in the vehicle transporting the luggage for which a transportation plan has been formulated, based on the attributes of each employee and the conditions of an employee who can be responsible for loading or unloading the luggage.

[0053] Based on the attributes of the employees working at the factory and the conditions of the employees available for the job, one or more employees who meet the conditions for loading or unloading the cargo are identified. Note that a prerequisite is that the identified employees board the vehicle described in the transportation plan from a specified stop at a specified time.

[0054] Step S106: The communication unit 21 of the information processing device 20 notifies the mobile terminal 30 carried by one or more employees of a request for loading or unloading of luggage, including a luggage transportation plan including the stop for loading the luggage, the time for loading, the stop for unloading, and the time for unloading.

[0055] The information processing device 20 notifies the mobile terminals 30 carried by one or more employees of a luggage transportation plan via the network 2, and notifies a request to load the luggage onto a specified vehicle at a specified stop at a specified time, or to unload the luggage from a specified vehicle at a specified stop at a specified time. The information processing device 20 may request both loading and unloading of the luggage to the one or more employees.

[0056] Step S107: The control unit 23 of the information processing device 20 checks whether or not at least one of the one or more employees has accepted the request.

[0057] The employee who has been notified of the request considers whether or not they are available to load or unload the luggage at the specified stop at the specified time, and responds to the communication unit 21 of the information processing device 20 via the network 2 from their mobile terminal 30 to indicate their acceptance or decline. The control unit 23 checks whether each of the one or more employees has accepted the request. If at least one of the one or more employees has accepted the request, the process proceeds to step S109. On the other hand, if all of the one or more employees have declined the request, the process returns to step S103, and the conditions for employees available to load or unload the luggage are reviewed.

[0058] Step S108: If one or more employees accept the request, the control unit 23 of the information processing device 20 determines at least one of the one or more employees who accepted the request as the employee who will load the luggage onto or unload the luggage from the vehicle (hereinafter referred to as the employee in charge).

[0059] The control unit 23 determines one of the employees who accepted the request as the employee in charge. The control unit 23 may determine two or more employees as the employees in charge based on the volume, weight, or safety of the luggage to be transported. The control unit 23 notifies the employee in charge of the determination via the communication unit 21.

[0060] Step S109: The communication unit 21 of the information processing device 20 receives from the vehicle 10 via the network 2 the information stored in the employee ID card of the employee who has completed loading or unloading the luggage.

[0061] When the employee in charge has completed loading the luggage onto the vehicle 10 at a specified bus stop, or when the employee has completed unloading the luggage at a specified bus stop, the employee operates the input unit 11 to cause the input unit 11 equipped in the vehicle 10 to read the information stored in the employee ID card. The operation of the input unit 11 means, for example, pressing a physical key or tapping an icon on a touch screen when loading the luggage is completed or unloading the luggage is completed. When a specified operation is performed, the input unit 11 requests the reading of the employee ID card. The barcode printed on the employee ID card or the IC chip embedded in the employee ID card stores attribute information including the department, job responsibilities, and work responsibilities of each employee. The input unit 11 is configured to include at least one input interface capable of accepting input from employees. The input interface is, for example, a physical key, a capacitance key, a pointing device, a touch screen integrated with a display, a barcode reader, an IC card reader, a microphone, and the like. The input unit 11 may read the attribute information stored in the employee's employee ID card using a barcode reader, an IC card reader, etc. The input unit 11 may also collect the attribute information in the form of voice spoken by the employee using a microphone, etc. The control unit 15 of the vehicle 10 transmits the information stored in the employee ID card, which has been input by the employee who has completed his / her assigned task through a predetermined operation, to the communication unit 21 of the information processing device 20 via the communication unit 12 and the network 2.

[0062] Step S110: When the control unit 23 of the information processing device 20 acquires the information stored in the employee ID card of the employee in charge of loading or unloading the luggage, it determines that the employee in charge has completed loading or unloading the luggage.

[0063] When the control unit 23 of the information processing device 20 determines that the employee in charge has completed loading or unloading of the luggage, the information processing device 20 ends the processing for loading or unloading of the luggage.

[0064] As described above, the information processing device 20 of this embodiment sets the conditions for employees who can load or unload the luggage based on information about luggage transported by vehicles traveling within the factory site, and formulates a luggage transportation plan. Based on the attributes of each employee and the conditions for employees who can load or unload the luggage, it identifies at least one employee who has attributes that satisfy the conditions from among one or more employees who are scheduled to board the vehicle 10 transporting the luggage, and notifies the mobile terminal 30 carried by the employee of a request to load or unload the luggage.

[0065] According to this configuration, the information processing device 20 can set conditions for employees who can load or unload luggage, identify employees who can load or unload luggage based on the conditions, and request the employees to load or unload the luggage. Therefore, compared to a case where no conditions are imposed on employees who load luggage and any employee is requested to load luggage, the technology for transporting people and goods with a mixed cargo and passenger load is improved in that the likelihood of inconvenience such as damage to luggage occurring as a result of loading luggage being performed by an employee who does not meet the conditions is reduced.

[0066] Although the present disclosure has been described based on the drawings and examples, it should be noted that those skilled in the art may make various modifications and alterations based on the present disclosure. Therefore, it should be noted that these modifications and alterations are included in the scope of the present disclosure. For example, the functions included in each component or step can be rearranged so as not to be logically inconsistent, and multiple components or steps can be combined or divided into one.

[0067] For example, in the above-described embodiment, the configuration and operation of the information processing device 20 may be distributed among a plurality of computers that can communicate with each other. Also, for example, an embodiment in which some or all of the components of the information processing device 20 are provided in the vehicle 10 may be possible. For example, a navigation device mounted on the vehicle 10 may include some or all of the components of the information processing device 20.

[0068] Also, for example, an embodiment is possible in which a general-purpose computer functions as the information processing device 20 according to the above-described embodiment. Specifically, a program describing the processing contents for realizing each function of the information processing device 20 according to the above-described embodiment is stored in the memory of the general-purpose computer, and the program is read and executed by a processor. Therefore, the present disclosure can also be realized as a program executable by a processor, or a non-transitory computer-readable medium that stores the program.

[0069] In the above-described embodiment, an example has been described in which an employee loads luggage onto a vehicle at one bus stop (e.g., bus stop 40A) and unloads the luggage from the vehicle at another bus stop (e.g., bus stop 40B), that is, the luggage is transported between bus stops 40A and 40B. However, an employee may collect luggage from a building on the premises, transport it to one bus stop, and load it onto a vehicle. An employee may also transport luggage unloaded at another bus stop to a building at the delivery destination. This is because when specialized knowledge, qualifications, experience, etc. are required to handle or transport a specific luggage, it is appropriate for an employee with specific attributes to transport it.

[0070] In such a case, the control unit 23 of the information processing device 20 may formulate a luggage transportation plan including a luggage collection location, luggage collection time, luggage delivery location, and luggage delivery time in addition to the luggage loading stop, the loading time, the luggage unloading stop, and the unloading time. Also, the communication unit 21 may notify the mobile terminal 30 carried by one or more employees identified by the control unit 23 of a luggage collection or delivery request.

[0071] The information on the pickup location and delivery location of the parcel may be map information. The mobile terminal 30 carried by the employee includes at least one receiving module compatible with a satellite positioning system (e.g., a receiving module compatible with GPS). Therefore, the employee can use the map information received from the information processing device 20 to transport the parcel from the pickup location to the delivery location, including loading onto and unloading from the vehicle 10, while taking into consideration the pickup time and delivery time.

[0072] As described above, the configuration and operation of the information processing device 20 may be distributed among multiple computers that can communicate with each other. The input unit 24 of the information processing device 20 may be configured to include at least one input interface that can accept input from an employee. The input interface is, for example, a physical key, a capacitance key, a pointing device, a touch screen that is integrated with a display, a barcode reader, an IC card reader, or a microphone. When an employee completes collection or delivery, the employee may perform a predetermined operation on the input unit 24 of the information processing device 20 installed in a building at the collection or delivery location to cause the input unit 24 to read the information stored in the employee ID card. The predetermined operation is, for example, pressing a physical key or tapping an icon on a touch screen when loading or unloading of a package is completed. When the predetermined operation is performed, the input unit 64 requests the reading of the employee ID card. The barcode printed on the employee ID card or the IC chip embedded in the employee ID card stores attribute information including the department, job responsibilities, and work of each employee. Furthermore, the input unit 24 may collect attribute information by voice uttered by the employee using a microphone, etc. When the control unit 23 of the information processing device 20 acquires from the input unit 24 information stored in the employee ID card that was input by the employee who has completed the assigned task through a predetermined operation, it determines that the employee in charge has completed collection or delivery of the package.

[0073] Some of the embodiments of the present disclosure will be described below as examples. However, it should be noted that the embodiments of the present disclosure are not limited to these examples. [Appendix 1] An information processing device for managing loading or unloading of luggage, A storage unit that stores information on the cargo transported by vehicles traveling within the site of the factory and attributes of each employee working at the factory; a control unit that sets conditions for employees who can load or unload the luggage based on the information about the luggage and formulates a transportation plan for the luggage, and identifies at least one employee who has attributes that satisfy the conditions from among one or more employees who are scheduled to board the vehicle transporting the luggage, based on the attributes of each employee and the conditions for employees who can load or unload the luggage; a communication unit that notifies a mobile terminal carried by the at least one employee of a request to load or unload the luggage; An information processing device comprising: [Appendix 2] 2. The information processing device according to claim 1, The information processing device wherein, when notifying a request to load or unload the luggage, the communication unit notifies the mobile terminal of the one or more employees of a transportation plan for the luggage, including the stop for loading the luggage, the time for loading, the stop for unloading, and the time for unloading. [Appendix 3] The information processing device according to claim 1 or 2, The control unit is an information processing device that, if the one or more employees accept the request, determines at least one of the one or more employees as the employee in charge of loading the luggage onto the vehicle or unloading the luggage from the vehicle. [Appendix 4] The information processing device according to claim 3, The communication unit receives, from the vehicle, information stored in an employee ID card of an employee who has completed loading or unloading the luggage, The information processing device, wherein the control unit, upon acquiring the information, determines that the employee in charge has completed loading or unloading the luggage. [Appendix 5] An information processing device according to any one of claims 1 to 4, The attributes of the employees include at least one of their respective departments, job responsibilities, duties, ages, health conditions, and experience in handling the equipment or materials that are the cargo. [Appendix 6] 6. The information processing device according to claim 1, An information processing device, wherein the information about the cargo includes at least one of the configuration of the equipment or component that is the cargo, handling information, capacity, weight, a safety data sheet, the location where the cargo is collected, the time of collection, the loading stop, the loading time, the unloading stop, the time of unloading, the delivery location, and the delivery time. [Appendix 7] 7. The information processing device according to claim 1, The information processing device, wherein the conditions include at least a condition that the user has experience handling the equipment or component that is the cargo. [Appendix 8] An information processing method executed by an information processing device that manages loading or unloading of luggage, comprising: storing information on cargo transported by vehicles traveling within the premises of a factory and attributes of each employee working at the factory; Setting conditions for employees who can load or unload the luggage based on the luggage information; Developing a transportation plan for the luggage based on the information of the luggage; Identifying at least one employee who has attributes that satisfy the conditions, from among one or more employees who are scheduled to board the vehicle that transports the luggage, based on the attributes of each employee and the conditions of employees who are capable of loading or unloading the luggage; notifying a mobile terminal carried by the at least one employee of a request to load or unload the luggage; An information processing method. [Appendix 9] 9. The information processing method according to claim 8, The information processing method further includes notifying the one or more employee's mobile terminals of a transportation plan for the luggage, including the stop for loading or unloading the luggage, the time for loading, the stop for unloading, and the time for unloading. [Appendix 10] 10. The information processing method according to claim 8 or 9, The information processing method further includes, if the one or more employees accept the request, determining at least one of the one or more employees as the employee responsible for loading the luggage onto the vehicle or unloading the luggage from the vehicle. [Appendix 11] 11. The information processing method according to claim 10, receiving, from the vehicle, information stored in an employee ID card of an employee who has completed loading or unloading the luggage; Upon receiving the information, determining that the employee has completed loading or unloading the cargo; The information processing method further comprises: [Appendix 12] 12. The information processing method according to any one of claims 8 to 11, An information processing method, wherein the attributes of the employees include at least one of their respective departments, job responsibilities, duties, ages, health conditions, and experience in handling the equipment or materials that are the cargo. [Appendix 13] 13. The information processing method according to any one of claims 8 to 12, An information processing method, wherein the information about the cargo includes at least one of the configuration of the equipment or component that is the cargo, handling information, capacity, weight, safety data sheet, the location where the cargo is collected, the time of collection, the loading stop, the loading time, the unloading stop, the time of unloading, the delivery location, and the delivery time. [Appendix 14] 14. The information processing method according to any one of claims 8 to 13, An information processing method, wherein the conditions include at least a condition that the person has experience handling the equipment or component that is the cargo. [Appendix 15] An information processing device that manages loading and unloading of luggage, storing information on cargo transported by vehicles traveling within the premises of a factory and attributes of each employee working at the factory; Setting conditions for employees who can load or unload the luggage based on the luggage information; Developing a transportation plan for the luggage based on the information of the luggage; Identifying at least one employee who has attributes that satisfy the conditions, from among one or more employees who are scheduled to board the vehicle that transports the luggage, based on the attributes of each employee and the conditions of employees who are capable of loading or unloading the luggage; notifying a mobile terminal carried by the at least one employee of a request to load or unload the luggage; A program to execute. [Appendix 16] 16. The program of claim 15, The program further notifies the one or more employee mobile devices of a transportation plan for the luggage, including a stop for loading or unloading the luggage, a time for loading, a stop for unloading, and a time for unloading. [Appendix 17] The program according to claim 15 or 16, The program further executes, if the one or more employees accept the request, determining at least one of the one or more employees as the employee responsible for loading the cargo onto the vehicle or unloading the cargo from the vehicle. [Appendix 18] 18. The program of claim 17, receiving, from the vehicle, information stored in an employee ID card of an employee who has completed loading or unloading the luggage; Upon receiving the information, determining that the employee has completed loading or unloading the cargo; Further executing the program. [Appendix 19] 19. The program according to any one of appendix 15 to 18, The attributes of the employees include at least one of their respective departments, job responsibilities, duties, ages, health conditions, and experience in handling the equipment or materials that are the cargo. [Appendix 20] 20. The program according to any one of claims 15 to 19, The program, wherein the information about the cargo includes at least one of the configuration of the equipment or component that is the cargo, handling information, volume, weight, a safety data sheet, the location where the cargo is picked up, the time of picking up, the loading stop, the loading time, the unloading stop, the time of unloading, the delivery location, and the delivery time. [Explanation of symbols]

[0074] 1. Information Processing Systems 2 Network 3,3A,3B Employee 4,4A,4B Luggage 10, 10A, 10B, 10C Vehicles 11 Input section 12 Communications Department 13 Positioning unit 14 Storage section 15 Control section 20 Information processing device 21 Communications Department 22 Memory section 23 Control Unit 30 Mobile Devices 31 Communications Department 32 Positioning unit 33 Input section 34 Output section 35 Storage section 36 Control Unit 40,40A,40B stop

Claims

1. An information processing device for managing loading or unloading of luggage, A storage unit that stores information on the cargo transported by vehicles traveling within the site of the factory and attributes of each employee working at the factory; a control unit that sets conditions for employees who can load or unload the luggage based on the luggage information and formulates a transportation plan for the luggage, and identifies at least one employee who has attributes that satisfy the conditions from among one or more employees who are scheduled to board the vehicle transporting the luggage based on the attributes of each employee and the conditions for employees who can load or unload the luggage; a communication unit that notifies a mobile terminal carried by the at least one employee of a request to load or unload the luggage; An information processing device comprising:

2. 2. The information processing device according to claim 1, The communication unit, when notifying a request to load or unload the luggage, notifies the mobile terminal of the one or more employees of a transportation plan for the luggage, including the stop for loading the luggage, the time for loading, the stop for unloading, and the time for unloading.

3. 3. The information processing device according to claim 1, The control unit is an information processing device that, if the one or more employees accept the request, determines at least one of the one or more employees as the employee in charge of loading the luggage onto the vehicle or unloading the luggage from the vehicle.

4. 4. The information processing device according to claim 3, The communication unit receives, from the vehicle, information stored in an employee ID card of an employee who has completed loading or unloading the luggage, The information processing device, wherein the control unit, upon acquiring the information, determines that the employee in charge has completed loading or unloading the luggage.

5. 3. The information processing device according to claim 1, The attributes of the employees include at least one of their respective departments, job responsibilities, duties, ages, health conditions, and experience in handling the equipment or materials that are the cargo.

6. 3. The information processing device according to claim 1, An information processing device, wherein the information about the cargo includes at least one of the configuration of the equipment or component that is the cargo, handling information, capacity, weight, a safety data sheet, the location where the cargo is collected, the time of collection, the loading stop, the loading time, the unloading stop, the time of unloading, the delivery location, and the delivery time.

7. 3. The information processing device according to claim 1, The information processing device, wherein the conditions include at least a condition that the user has experience handling the equipment or component that is the cargo.

8. An information processing method executed by an information processing device that manages loading or unloading of luggage, comprising: storing information on cargo transported by vehicles traveling within the premises of a factory and attributes of each employee working at the factory; Setting conditions for employees who can load or unload the luggage based on the luggage information; Developing a transportation plan for the luggage based on the information of the luggage; Identifying at least one employee who has attributes that satisfy the conditions, from among one or more employees who are scheduled to board the vehicle that transports the luggage, based on the attributes of each employee and the conditions of employees who are capable of loading or unloading the luggage; notifying a mobile terminal carried by the at least one employee of a request to load or unload the luggage; An information processing method.

9. 9. The information processing method according to claim 8, The information processing method further includes notifying the one or more employee's mobile terminals of a transportation plan for the luggage, including the stop for loading or unloading the luggage, the time for loading, the stop for unloading, and the time for unloading.

10. 10. The information processing method according to claim 8, further comprising: The information processing method further includes, if the one or more employees accept the request, determining at least one of the one or more employees as the employee responsible for loading the luggage onto the vehicle or unloading the luggage from the vehicle.

11. 11. The information processing method according to claim 10, receiving, from the vehicle, information stored in an employee ID card of an employee who has completed loading or unloading the luggage; Upon receiving the information, determining that the employee has completed loading or unloading the cargo; The information processing method further comprises:

12. 10. The information processing method according to claim 8, further comprising: An information processing method, wherein the attributes of the employees include at least one of their respective departments, job responsibilities, duties, ages, health conditions, and experience in handling the equipment or materials that are the cargo.

13. 10. The information processing method according to claim 8, further comprising: An information processing method, in which the information about the cargo includes at least one of the configuration of the equipment or component that is the cargo, handling information, capacity, weight, safety data sheet, the location where the cargo is collected, the time of collection, the loading stop, the loading time, the unloading stop, the time of unloading, the delivery location, and the delivery time.

14. 10. The information processing method according to claim 8, further comprising: An information processing method, wherein the conditions include at least a condition that the person has experience handling the equipment or component that is the cargo.

15. An information processing device that manages loading and unloading of luggage, storing information on cargo transported by vehicles traveling within the premises of a factory and attributes of each employee working at the factory; Setting conditions for employees who can load or unload the luggage based on the luggage information; Developing a transportation plan for the luggage based on the information of the luggage; Identifying at least one employee who has attributes that satisfy the conditions, from among one or more employees who are scheduled to board the vehicle that transports the luggage, based on the attributes of each employee and the conditions of employees who are capable of loading or unloading the luggage; notifying a mobile terminal carried by the at least one employee of a request to load or unload the luggage; A program to execute.

16. The program according to claim 15, The program further notifies the one or more employee mobile devices of a transportation plan for the luggage, including a stop for loading or unloading the luggage, a time for loading, a stop for unloading, and a time for unloading.

17. 17. The program according to claim 15 or 16, The program further executes, if the one or more employees accept the request, determining at least one of the one or more employees as the employee responsible for loading the luggage onto the vehicle or unloading the luggage from the vehicle.

18. 18. The program according to claim 17, receiving, from the vehicle, information stored in an employee ID card of an employee who has completed loading or unloading the luggage; Upon receiving the information, determining that the employee has completed loading or unloading the cargo; Further executing the program.

19. 17. The program according to claim 15 or 16, The attributes of the employees include at least one of their respective departments, job responsibilities, duties, ages, health conditions, and experience in handling the equipment or materials that are the cargo.

20. 17. The program according to claim 15 or 16, The program, wherein the information about the cargo includes at least one of the configuration of the equipment or component that is the cargo, handling information, volume, weight, a safety data sheet, the location where the cargo is picked up, the time of picking up, the loading stop, the loading time, the unloading stop, the time of unloading, the delivery location, and the delivery time.

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