Checklist Management System

Abstract

To provide a check list management system for notifying a person performing inspection and confirmation of past indicated cases related to each check item of a check list.SOLUTION: A client device of a check list management system receives an input of an "indication comment" to a check item, stores the "indication comment" in a management server device, receives an input of a "correspondence comment" to the "indication comment" stored in the management server device, stores the "correspondence comment" in the management server device, extracts a first word from the "indication comment," a "second word" from the "correspondence comment," and a "third word" from the check item, respectively, to generate a "check content tag," generates a "database" obtained by associating the "check content tag" with the "indication comment" and with the "correspondence comment" with one another, extracts a word from the check item in displaying the check item, and displays an "indication comment" and a "correspondence comment" associated with the "check content tag" including the word.SELECTED DRAWING: Figure 13

Description

[Technical field]

[0001] The present invention relates to a checklist management system that manages information relating to checklists for various types of work (for example, building construction work). [Background technology]

[0002] In building construction work, etc., checklists (check sheets) are used to check (confirm, inspect, etc.) whether each work (each process) is being carried out in accordance with the design drawings, construction specifications, etc.

[0003] For example, in the system disclosed in Patent Document 1, there is a checksheet creator who creates checksheets, and a checksheet approver who checks and approves the created checksheets. The checksheet creator (for example, the work manager (7) at the construction site) logs into the management server (2) using a mobile terminal or the like, and inputs information such as pass / fail for each check item on the checksheet displayed on the mobile terminal or the like. If pass is entered for all items, the checksheet can be created.

[0004] The checksheet approver can log in to the management server (2) using a mobile device or the like and display the checksheet prepared by the checksheet preparer on that mobile device or the like. If a problem is found in the construction work on-site for any of the check items on the prepared checksheet, the approver can enter a "comment" pointing out that there is a problem with that check item. The information entered as the "comment" for the check item is then uploaded to the management server (2) as an instruction manual.

[0005] When the instructions are uploaded to the management server (2) (hereinafter also referred to as "the occurrence of an issue"), the checklist creator and related parties who are logged into the management server (2) are notified of this on their mobile devices, etc., and the instructions, including the "issued comments," are displayed. The checklist creator repairs the defective part on-site in accordance with the "issued comments," and then enters a "response comment" for the "issued comments" in the instructions. The person then uploads the instructions with the "response comment" entered to the management server (2), along with a photograph as evidence of the site where the defect has been resolved.

[0006] When the instruction sheet with the "response comment" entered is uploaded to the management server (2) (hereinafter also referred to as "response to the pointed out items has been completed"), the checklist approver who is logged in to the management server (2) is notified of this on his / her mobile device, etc., and the instruction sheet including the "pointed out comments" and "response comment" is displayed, and the checklist approver confirms or approves it. [Prior art documents] [Patent documents]

[0007] [Patent Document 1] Patent No. 5579946 Summary of the Invention [Problem to be solved by the invention]

[0008] Generally, checklists contain a mixture of check items that are likely to be overlooked due to defects, etc., and check items that are unlikely to be overlooked due to such a mixture. Therefore, if there is some way to provide information about items that are likely to be overlooked due to defects, etc. to those who carry out inspections and confirmations based on the checklist, there will be fewer missed checks and check errors, and the number of repeat visits will be reduced.

[0009] The present invention was devised in consideration of such problems, and aims to provide a checklist management system that can efficiently collect past issue cases related to each check item on a checklist, and can inform those who perform inspections, confirmations, etc. based on the checklist of the collected past issue cases. [Means for solving the problem]

[0010] A checklist management system according to a first aspect of the present invention includes a management server device that manages information related to construction work, and a client device that is connected to the management server device via a network. The checklist management system further includes a checklist information registration means for registering checklist information including check items in the management server device, a check item display means for displaying the check items of the checklist information registered in the management server device in the client device logged in by a first user, a pointed comment storage means for accepting an input of a "pointed comment" for the check item in the client device logged in by the first user and storing the input in the management server device, a pointed comment display means for displaying the "pointed comment" stored in the management server device in the client device logged in by a second user, a response comment storage means for accepting an input of a "response comment" for the "pointed comment" in the client device logged in by the second user and storing the response comment in the management server device, and a word (hereinafter referred to as "first the check content tag generating means for extracting a word (hereinafter referred to as a "second word") from the "corresponding comment" stored in the management server device, extracting a word (hereinafter referred to as a "third word") from the "pointed out comment" and a check item corresponding to the "corresponding comment", and generating a "check content tag" including the extracted first to third words; a database generating means for generating a "database" configured by associating the "check content tag" generated by the check content tag generating means, the "pointed out comment" including the first word extracted by the check content tag generating means, and the "corresponding comment" including the second word extracted by the check content tag generating means with each other; and a comparison means for extracting a word (hereinafter referred to as a "fourth word") from the check item and comparing it with a word included in the "check content tag" when the check item display means displays the check item.When the comparison means determines that the fourth word matches any word contained in the "check content tag", the check item display means displays a "pointed out comment" and a "response comment" associated with the "check content tag" in the "database", or displays a display reception section that receives instructions for displaying them.

[0011] A checklist management system according to a second aspect of the present invention is the checklist management system according to the first aspect, wherein the checklist information includes, in addition to the check items, the process names to which the check items belong. The database generation means generates the "database" by associating the "check content tag", the "pointed comment" including the first word, the "corresponding comment" including the second word, and the process names with each other. When the check item display means displays the check items, the comparison means extracts a fourth word from the check item and compares it with a word included in the "check content tag" associated with the process name to which the check item belongs.

[0012] A checklist management system according to a third aspect of the present invention is the checklist management system according to the first or second aspect, further comprising: a pointed comment / classification point information registration means for registering, in the management server device, "pointed comment / classification point information" in which a "pointed comment classification tag" containing one or more words is associated with a classification point; a first level determination means for determining a "first level" based on the classification point associated with the "pointed comment classification tag" when the first word extracted by the check content tag generation means matches any of the words included in the "pointed comment classification tag"; a corresponding comment / classification point information registration means for registering, in the management server device, "pointed comment / classification point information" in which a "corresponding comment classification tag" containing one or more words is associated with a classification point; and a second level determination means for determining a "second level" based on the classification point associated with the "corresponding comment classification tag" when the second word extracted by the check content tag generation means matches any of the words included in the "corresponding comment classification tag". The database generating means generates the "database" by further associating the first level determined by the first level determining means with the second level determined by the second level for the "check content tag", the "remarked comment" and the "response comment". When the comparing means determines that the fourth word matches any word included in the "check content tag", the check item display means displays only those "remarked comments" and "response comments" associated with the "check content tag" in the "database" whose first level and / or second level exceed a predetermined threshold, or displays a display receiving section that receives an instruction to display them.

[0013] A checklist management system according to a fourth aspect of the present invention is the checklist management system according to the third aspect, further comprising a response time detection means for detecting a response time from when the "reported comment" is stored in the management server device by the pointed comment storage means until when the "response comment" is stored in the management server device by the response comment storage means. When the second word extracted by the check content tag generation means matches any of the words included in the "response comment classification tag", the second type level determination means determines the "second type level" based on the points associated with the "response comment classification tag" and the response time detected by the response time detection means.

[0014] A checklist management system according to a fifth aspect of the present invention includes a management server device that manages information related to construction work, and a client device that is connected to the management server device via a network, and further includes a checklist information registration means for registering checklist information including check items in the management server device, a check item display means for displaying the check items of the checklist information registered in the management server device in the client device where a first user is logged in, a pointed comment storage means for accepting input of a "pointed comment" for the check item in the client device where the first user is logged in and storing the input in the management server device, a pointed comment display means for displaying the "pointed comment" stored in the management server device in the client device where a second user is logged in, and a check content tag generation means for extracting a word (hereinafter referred to as a "first word") from the "pointed comment" stored in the management server device, extracting a word (hereinafter referred to as a "third word") from the check item corresponding to the "pointed comment", and generating a "check content tag" including the extracted first and third words; The system includes a database generating means for generating a "database" configured by associating the "check content tag" generated by the check content tag generating means with the "remarked comment" including the first word extracted by the check content tag generating means, and a comparison means for extracting a word (hereinafter referred to as a "fourth word") from the check item and comparing it with a word included in the "check content tag" when the check item display means displays the check item. When the comparison means determines that the fourth word matches any word included in the "check content tag", the check item display means displays the "remarked comment" associated with the "check content tag" in the "database", or displays a display receiving section for receiving an instruction to display the "remarked comment".

[0015] A checklist management system according to a sixth aspect of the present invention is the checklist management system according to the fifth aspect, wherein the checklist information includes, in addition to the check items, the process names to which the check items belong. The database generation means generates the "database" by associating the "check content tag", the "remarks" including the first word, and the process names with each other. When the check item display means displays the check items, the comparison means extracts a fourth word from the check items and compares it with a word included in the "check content tag" associated with the process name to which the check item belongs.

[0016] A checklist management system according to a seventh aspect of the present invention is the checklist management system according to the fifth or sixth aspect, further comprising: a pointed comment / point information registering means for registering in the management server device "point information" in which a "point information" is associated with a "point information" including one or more words and a point, and a first level determining means for determining a "first level" based on the point associated with the "point information" when the first word extracted by the check content tag generating means matches any of the words included in any of the "point information". The database generating means generates the "database" by further associating the first level determined by the first level determining means with the "point information" and the "point information". When the comparison means determines that the fourth word matches any word contained in the "check content tag", the check item display means displays only those "remarks" associated with the "check content tag" in the "database" whose first level exceeds a predetermined threshold, or displays a display receiving section that receives instructions to display them.

[0017] A checklist management system according to an eighth aspect of the present invention is a checklist management system according to any one of the first to seventh aspects, wherein the check item display means displays the number of detections when the comparison means detects that a word extracted from the check item is included in multiple "check content tags".

[0018] A checklist management system according to a ninth aspect of the present invention is the checklist management system according to any one of the first to fourth aspects, in which the checklist information registered by the checklist information registration means in the management server device further includes company identification information, and further includes a user registration means for registering user identification information and company identification information in association with each other in the management server device. The database generation means generates, as the "database", the "check content tag", the "remarked comment", the "response comment", and company identification information of the user who input the "remarked comment" or the "response comment" in association with each other. When the comparison means determines that the fourth word matches any word included in the "check content tag", the check item display means displays the "remarked comment" and the "response comment" associated with both the "check content tag" and the company identification information associated with the first user in the "database", or displays a display reception unit that receives an instruction to display them.

[0019] A checklist management system according to a tenth aspect of the present invention is the checklist management system according to the ninth aspect, further comprising a display selection receiving means for receiving a selection of either "display my own company" or "display all companies". When the display selection receiving means receives a selection of "display my own company", the check item display means displays a display receiving section that displays the "remarks" and "response comments" associated with both the "check content tag" and the company identification information, or receives an instruction to display them. When the display selection receiving means receives a selection of "display all companies", the check item display means displays the "remarks" and "response comments" associated with the "check content tag" regardless of the company identification information, or receives an instruction to display them. Effect of the Invention

[0020] According to the present invention, past cases of issues raised regarding each check item in a checklist can be efficiently collected, and the details of these cases can be made known to the person who checks the checklist, approves it, etc. [Brief description of the drawings]

[0021] [Figure 1] FIG. 1 illustrates an example of the configuration of a checklist management system. [Diagram 2] FIG. 13 is a diagram showing an example of a check sheet. [Figure 2A] FIG. 13 is a diagram showing an example of a check input screen. [Figure 2B] FIG. 13 is a diagram showing an example of a comment entry screen. [Figure 2C] FIG. 13 is a diagram showing an example of an instruction sheet. [Figure 2D] FIG. 13 is a diagram showing an example of a correspondence comment input sheet. [Figure 2E] FIG. 13 is a diagram showing an example of an instruction sheet. [Diagram 3] 13 is a flowchart showing a process when a check content tag generating function is executed. [Figure 4] FIG. 11 is a diagram showing an example of a first classification point table. [Diagram 5] FIG. 11 is a diagram showing an example of a second classification point table. [Figure 6] FIG. 2 is a diagram illustrating an example of a database. [Figure 7] 4 is a flow chart showing the process operations performed to generate a database. [Figure 8] 4 is a flow chart showing the process operations performed to generate a database. [Figure 9] FIG. 11 is a diagram showing an example of a process point table. [Figure 10] FIG. 13 is a diagram illustrating an example of a risk level table. [Figure 11] FIG. 13 is a diagram illustrating an example of a corresponding time point table. [Figure 12] FIG. 13 is a diagram illustrating an example of a quality level table. [Figure 13]FIG. 13 is a diagram showing an example of a checklist including a display notifying the user that there have been past instances of issues being pointed out. [Figure 14] FIG. 13 is a diagram showing an example of a case-fixing sheet showing past cases of problems that have been fixed; [Figure 15] 13 is a flowchart showing a process executed when a check sheet is displayed by a check item display function. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0022] Hereinafter, a checklist management system according to an embodiment of the present invention will be described with reference to the drawings.

[0023] 1, a checklist management system 1 according to an embodiment of the present invention is mainly composed of a management server device 3 installed in a data center 2 or the like, and client devices 5 connected to this management server device 3 via a network 4 such as the Internet. In this embodiment, client devices 5 of multiple companies (or multiple departments) can be connected to the management server device 3.

[0024] The management server device 3 is, for example, a computer having a specific program installed therein, and functions as a server that provides the services described below by executing the program.

[0025] The client device 5 is, for example, a personal computer, a mobile terminal device (a mobile phone, a smartphone, etc.), etc. A browser is built into the client device 5, and the client device 5 receives the services provided by the management server device 3 through the browser. Note that, instead of a browser, a specific dedicated software may be installed in the client device 5, and the client device 5 may receive the services provided by the management server device 3 by executing the dedicated software.

[0026] The checklist management system 1 has a "checklist management function" that manages information related to construction checklists. In addition to the "checklist management function," the checklist management system 1 also has a "construction project registration function," a "user information registration function," an "access control function," and other functions. In this embodiment, building construction work is given as an example of construction work.

[0027] The "construction project registration function" is a function that allows a person with specified authority (e.g. a system administrator) to register various construction information for each property (specifically, the construction name, property name, property location, person in charge, contractor in charge, whether or not a construction record is required, etc.) in the management server device 3 by performing specified input operations on the management server device 3, or on a client device 5 that has logged in and connected to the management server device 3.

[0028] The "user information registration function" is a function that registers user identification information (user's name, title, ID, etc.), user's job title, and user's affiliation (department name, company name, vendor name, etc.) in the management server device 3 by a person with a certain authority (e.g., a system administrator) performing a certain input operation in the management server device 3 or in a client device 5 that has logged in and connected to the management server device 3. The information about users listed here is merely an example and will be changed as appropriate depending on the operating form of the checklist management system 1, the circumstances of the operating company, etc.

[0029] The "access control function" is a function that restricts the information (checklists, etc.) that each user can access.

[0030] The "checklist management function" is a function that manages checklist information related to construction checklists. The "checklist management function" includes a "checklist information registration function," a "check item display function," a "pointing out function," a "post-pointing out response function," a "check content tag generation function," and a "database generation function." Each function is explained in detail below.

[0031] The "checklist information registration function" is a function that registers checklist information in the management server device 3. Checklist information includes information for identifying a company or department, a process name, and check items. This "checklist information registration function" makes it possible to register, for example, a process name and the contents of check items for each company or each department of a company. Specifically, by performing a predetermined operation on a client device 5 that has logged in to the management server device 3, a process name and a checklist (one or more check items) related to that process name are registered in the management server device 3.

[0032] Examples of process names include "painting," "equipment," "waterproofing," "temporary scaffolding," "exterior wall," and "roof." In this embodiment, examples of check items related to "painting" include "Have you checked for uneven color?" and "Is it painted the color as planned?". Examples of check items related to "temporary scaffolding" include "Is the base jack tight and securely nailed to the decking?", "Is the base jack set at a height of 30 cm or less?", and "Have you put on a safety harness?".

[0033] The "check item display function" is a function that displays the check items of checklist information pre-registered in the management server device 3 on a client device 5 connected to the management server device 3 when a user (in this embodiment, for example, a site manager or a person qualified for inspection is assumed. Hereinafter, this user will be referred to as the "first user") logs in. In this embodiment, the "check item display function" makes it possible to display a checklist 6 (checklist) including check items 61 on the display unit of the client device 5, as shown in FIG. 2, for example.

[0034] When the first user performs a predetermined operation on the check sheet 6 displayed on the display unit of the client device 5, a check input screen 6A for inputting check information (pass / fail judgment information) for the check item 61, as shown in FIG. 2A, is displayed on the display unit of the client device 5. In this embodiment, when the input icon 62 displayed on the check sheet 6 shown in FIG. 2 is tapped, the check input screen 6A is displayed. A pass button 71 and a fail button 72 are displayed on the check input screen 6A to accept the pass / fail judgment. When the first user judges that the check item 61 has passed (no problem), the first user presses the pass button 71, and when the first user judges that the check item 61 has not passed (there is a defect, etc.), the first user presses the fail button 72. When the first user presses the fail button 72, a pointed comment entry screen 6B, as shown in FIG. 2B, is displayed on the display unit of the client device 5.

[0035] The "pointing out function" is composed of a "pointing out comment saving function", a "pointing out comment display function", etc.

[0036] The "pointed comment saving function" accepts input of a "pointed comment" for a check item 61 on the checklist 6 when the first user finds a defect or the like in that check item 61. The accepted "pointed comment" is sent from the client device 5 to the management server device 3 and saved in the management server device 3. The "pointed comment saving function" can only be used by a user who has been registered with specified authority by the user information registration function (the first user in this embodiment).

[0037] When the first user uses the "reported comment saving function", the first user uses the aforementioned remarked comment entry screen 6B (see FIG. 2B). The remarked comment entry screen 6B is provided with a remarked comment entry field 73 and a predetermined button 70 (an "update button" in this embodiment). When the first user enters text data in the remarked comment entry field 73 and presses the button 70, the text data is accepted by the client device 5 as a "remarked comment". Then, the text data as the "remarked comment" is transmitted from the client device 5 to the management server device 3 together with the check item 61 and process name that are the subject of the "remarked comment", and the information is saved in the management server device 3.

[0038] A photo can be attached to the "pointed comment". In the pointed comment entry screen 6B illustrated in FIG. 2B, a camera icon 74 and a holder icon 75 are displayed on the pointed comment entry screen 6B. When the camera icon 74 is tapped (in this embodiment, "tap" is given as an example of a selection operation), the camera of the client device 5 (smartphone, etc.) is activated. Then, when the user takes a photo using the activated camera, the taken photo is attached to the "pointed comment". Also, when the holder icon 75 is tapped, an image file stored in the client device 5 (smartphone, etc.) can be referenced and attached to the "pointed comment". The photo attached to the "pointed comment" is displayed in a predetermined place 76 on the pointed comment entry screen 6B illustrated in FIG. 2B.

[0039] When the "remark comment" is saved in the management server device 3, the management server device 3 notifies the user (in this embodiment, for example, a construction manager, a contractor, etc., such user will be referred to as the "second user") who was involved in the process (construction) of the check item 61 corresponding to the "remark comment" of that fact. For example, when the second user logs in and the home screen displayed on the client device 5 connected to the management server device 3 is displayed, a message is displayed indicating that there is a "remark comment" addressed to the second user. The second user who was involved in the process (construction) of the various check items 61 is registered in advance in the management server device 3 by the "user information registration function."

[0040] The "pointed comment display function" is a function that displays the "pointed comment" stored in the management server device 3 on the display unit of the client device 5 when a second user logs in and performs a specified operation on the client device 5 connected to the management server device 3.

[0041] In this embodiment, a second user logs in and performs a predetermined operation on a client device 5 connected to the management server device 3, causing an instruction sheet 6C as shown in Fig. 2C to be displayed on the display unit of the client device 5. The instruction sheet 6C displays a "remarked comment" 81 for the second user stored in the management server device 3.

[0042] The “post-report response function” is a function that accepts input of a “response comment” in response to a “report comment” displayed on the client device 5 by the “report comment display function” and stores the accepted “response comment” in the management server device 3.

[0043] In this embodiment, for example, when the second user taps on "pointed comment" 81 in the instruction sheet 6C (see FIG. 2C) displayed on the client device 5, a corresponding comment input sheet 6D as shown in FIG. 2D is displayed on the display unit of the client device 5. The corresponding comment input sheet 6D is provided with a pointed comment display field 83 and a corresponding comment entry field 84. The pointed comment 81 and a photo 82 attached to the pointed comment are displayed in the pointed comment display field 83. The corresponding comment entry field 84 allows the second user to enter a "corresponding comment" for the "pointed comment" by performing a predetermined operation. The corresponding comment input sheet 6D shown in FIG. 2D shows a state in which a "corresponding comment" is entered in the corresponding comment entry field 84. When the second user enters text data in the corresponding comment entry field 84 and presses a predetermined button 85 (in this embodiment, a "determination button") provided on the corresponding comment input sheet 6D, the entered text data is accepted by the client device 5 as a "corresponding comment", and the instruction sheet 6E as shown in FIG. 2E is displayed again. 2E displays a "request reinspection" button 86 and a mark 87 of a predetermined color (a blue rectangle in this embodiment) indicating that a response comment has been entered. When the "request reinspection" button 86 is tapped, the "response comment", the "pointed out comment" that corresponds to (or was the subject of) the "response comment", the check item 61, and the process name are transmitted from the client device 5 to the management server device 3, and the information is stored in the management server device 3.

[0044] A photo can be attached to the "Response Comment". In the example shown in Fig. 2D, a camera icon 74 and a folder icon 75 are displayed on the response comment input sheet 6D. Note that the camera icon 74 and the folder icon 75 are the same as those displayed on the pointed comment input screen 6B in Fig. 2B, so a detailed description will be omitted.

[0045] The "check content tag generation function" is a function that extracts a word (hereinafter referred to as the "first word") from the "pointed out comment" that the management server device 3 has saved in itself, extracts a word (hereinafter referred to as the "second word") from the "corresponding comment" that has been saved in itself, and further extracts a word (hereinafter referred to as the "third word") from the check item that corresponds to the "pointed out comment" and the "corresponding comment" from which the first and second words have been extracted, and generates a "check content tag" that includes the first to third words. In this embodiment, after the "first word" and "second word" are extracted, a "classification tag search" is performed, so that other words linked to the "first word" and "second word" in the "classification tag" are also included in the "check content tag".

[0046] FIG. 3 shows an example of the process flow when executing the "check content tag generation function."

[0047] In the example shown in Fig. 3, the first user inputs a comment "There is a scratch" using the "suggested comment saving function" in response to a check item 61 (see Figs. 2 and 2A) asking "Is there any color unevenness?" (Fig. 3: C1) on the check sheet 6 related to the "painting" process (Fig. 3: A1). As described above, the inputted comment is saved in the management server device 3.

[0048] The management server device 3 performs a word analysis of the saved "remark comment" and extracts the word "scratch" (first word) (FIG. 3: A2). Specifically, it extracts the noun (word) "scratch" from the sentence "There are scratches" by morphological analysis. The management server device 3 further searches for a "classification tag of a comment that points out" that includes the extracted word (scratch) in a classification point table 8 (see FIG. 4) described later, and links another word ("defect" in the example shown in FIG. 4) that is included in a "classification tag of a comment that points out" that includes the word and is associated with the same process name ("painting" in this embodiment) to "scratch" (FIG. 3: A3).

[0049] The first classification point table 8 is registered in advance in the management server device 3, and has a process column, a group column, a classification tag column for pointed out comments, and a classification point column. Information in each column is set by the user. In the process column, a process name such as "painting" or "equipment" is set. In the group column, a danger level (first level) or a quality level (second level) is set. When a danger level is set in the group column, a keyword expected to be included in a pointed out comment with a relatively high degree of danger is set in the classification tag column for pointed out comments. This keyword is determined based on the user's past experience, etc. In addition, when a quality level is set in the group column, a keyword expected to be included in a pointed out comment that is likely to relatively greatly affect quality is set in the classification tag column for pointed out comments. This keyword is also determined based on the user's past experience, etc. In the classification point column, points determined by the user according to the process name, group, and the contents of the classification tag for pointed out comments are set. In normal operation, the higher the danger level, the larger the value is set in the classification point. In this embodiment, the classification point is set in the range of 0 to 10. The classification point will be described in detail later.

[0050] After A1, the second user repairs the pointed out defect, and then inputs, by the "post-pointing response function," "I overlooked something" as a "response comment" in response to the pointed out comment "There is a scratch" in the client device 5 (FIG. 3: B1). The input response comment is stored in the management server device 3.

[0051] The management server device 3 performs a word analysis of the saved "corresponding comment" and extracts the word "oversight" (FIG. 3: B2). Specifically, the noun (word) "oversight" is extracted from the sentence "There was an oversight" by morphological analysis. The management server device 3 further searches for a "classification tag of the corresponding comment" that includes the extracted word (oversight) in a second classification point table 11 (see FIG. 5) described later, and links other words included in the "classification tag of the corresponding comment" that includes the word and is associated with the same process name (painting in this embodiment) to the "oversight" (FIG. 3: B3). However, as in the example shown in FIG. 5, if the "classification tag of the corresponding comment" that includes the "oversight" does not include any words other than "oversight", the above linking is not performed.

[0052] The second classification point table 11 is registered in advance in the management server device 3, and has a process column, a group column, a classification tag column of the corresponding comment, and a classification point column. Information in each column is set by the user. In the process column, a process name such as "painting" or "equipment" is set. In the group column, a danger level or a quality level is set. When a danger level is set in the group column, a keyword expected to be included in a pointed out comment with a relatively high degree of danger is set in the classification tag column of the corresponding comment. This keyword is determined based on the user's past experience, etc. In addition, when a quality level is set in the group column, a keyword expected to be included in a pointed out comment that is likely to relatively greatly affect quality is set in the classification tag column of the corresponding comment. This keyword is also determined based on the user's past experience, etc. In the classification point column, points determined by the user according to the contents of the process name, group, and classification tag of the pointed out comment are set. In normal operation, the higher the danger level, the larger the value is set in the classification point. In this embodiment, the classification point is set in the range of 0 to 10. Note that the classification point will be described in detail later.

[0053] Furthermore, the management server device 3 extracts a third word, "color unevenness," from the content of "Is there any color unevenness?", which is the check item that is the subject of the "pointed out comment" and "response comment" from which the first word "scratch" and the second word "oversight" were extracted (FIG. 3: C2). The management server device 3 then generates a "check content tag" that includes the extracted first to third words, "scratch," "oversight," and "color unevenness," as well as a word ("defect") linked to the first and second words (FIG. 3: ABC). In this embodiment, a "check content tag" is generated that includes "color unevenness," "defect," "scratch," and "oversight."

[0054] Thereafter, the management server device 3 generates a database 20 configured by associating the "check content tag" generated by the "check content tag generation function", the "pointed out comment" containing the first word, the "response comment" containing the second word, and other information (in this embodiment, company identification information, process name, content of the check item, response time, risk level, and quality level) with each other (this generation function is also referred to as the "database generation function").

[0055] 6 shows an example of the generated database 20. The database 20 according to this embodiment includes a "company code" column for storing company identification information, a "process" column for storing process names, a "check item content" column for storing check item contents, a "check content tag" column for storing check content tags, a "remarks comment" column for storing remarks, a "response comment" column for storing response comments, a "response time" column for storing response times described later, a "risk level" column for storing risk levels described later, and a "quality level" column for storing quality levels described later.

[0056] Each time the management server device 3 executes the database generation function, it generates a record having information in each of the above fields, and sequentially adds the generated records to the existing database 20.

[0057] The processing operations executed in the checklist management system 1 to generate the "database" will be described below with reference to the flowcharts of FIGS.

[0058] First, a "pointing out comment" for the check item 61 is inputted in the client device 5 of the first user by the "pointing out function", and the "pointing out comment" is transmitted from the client device 5 to the management server device 3 and stored therein (step S1).

[0059] Next, by the "post-reporting response function", the "reported comment" stored in the management server device 3 is displayed on the client device 5 where the second user has logged in, and after the second user has repaired the indicated defect or the like, he or she inputs a "response comment" for the "reported comment" on the client device 5. Then, the input "response comment" is stored in the management server device 3 (S2).

[0060] Next, the management server device 3 executes a word analysis of the "pointed out comment" received from the client device 5. Specifically, the management server device 3 extracts nouns (words) from the "pointed out comment" by morphological analysis (step S3).

[0061] Next, the management server device 3 determines the classification point from the word extracted in step S3 and the first classification point table 8 (see FIG. 4) (step S4). Specifically, in the first classification point table 8, a record is searched for in which the information set in the "process name" column matches the process name to which the check item 61 in S1 belongs, the information set in the "group" column is "risk level", and the "classification tag of pointed out comment" column contains the word extracted in step S3, and the numerical value registered in the "classification point" column of the record is set as the classification point. For example, when the process name to which the check item 61 in S1 belongs is "painting" and the word extracted in S3 is "color unevenness", the management server device 3 sets the numerical value "2" registered in the "classification point" column of the record in which the "group" column is risk level (the record in the first row in FIG. 4) as the classification point.

[0062] Next, the management server device 3 calculates the weight of the "reported comment" (step S5). Specifically, the value obtained by multiplying the classification point determined in step S4 by the process point is set as the weight (a) of the "reported comment". The process point is determined based on the process point table 9 shown in FIG. 9. The process point table 9 is registered in advance in the management server device 3, and the information in each column is set by the user. The process point table 9 has a process name column and a process point column. In the process name column, process names such as "painting", "equipment", "electrical work", and "rebar work" are set. In the process point column, points determined by the user according to the process name are set. In normal operation, the higher the risk level, the larger the value is set for the process point. In this embodiment, the process point is set in the range of 0 to 10.

[0063] Next, the management server device 3 performs a word analysis of the "corresponding comment" received from the client device 5. Specifically, the management server device 3 extracts nouns (words) from the "corresponding comment" by morphological analysis (step S6).

[0064] Next, the management server device 3 determines the classification point from the word extracted in step S6 and the second classification point table 11 (see FIG. 5) (step S7). Specifically, in the second classification point table 11, a record is searched for in which the information set in the "process name" column matches the process name to which the check item 61 in S1 belongs, the information set in the "group" column is "risk level", and the "classification tag of corresponding comment" column contains the word extracted in step S6, and the numerical value registered in the "classification point" column of the record is set as the classification point. For example, when the process name to which the check item 61 in S1 belongs is "painting" and the word extracted in S6 is "oversight", the management server device 3 sets the numerical value "2" registered in the "classification point" column of the record in which the "group" column is risk level (the record in the second row in FIG. 5) as the classification point.

[0065] Next, the management server device 3 calculates the weight of the "corresponding comment" (step S8). Specifically, the weight (b) of the "corresponding comment" is determined by multiplying the classification point determined in step S7 by the process point. The process point is determined based on the process point table 9 shown in FIG.

[0066] The order of steps S3 to S5 and steps S6 to S8 may be interchanged, that is, steps S3 to S5 may be executed after steps S6 to S8.

[0067] Next, the management server device 3 calculates the sum (c) of the weight (a) of the "indicated comment" and the weight (b) of the "response comment" (step S9), and calculates the risk level from the sum (c) (step S10). Specifically, the risk level is determined based on the risk level table 12 shown in FIG. 10. The risk level table 12 is registered in advance in the management server device 3, and has a "calculation result" column and a "risk level" column. A point with a range is registered in the "calculation result" column. The "risk level" column registers risk levels 1 to 5. In normal operation, the risk level is set so that the risk level is higher as the calculation result value is larger. The calculated risk level is the risk level associated with the information set in the "calculation result" column to which the sum (c) calculated in S9 applies. For example, in the example of FIG. 10, when the sum calculated in S9 is "25", the risk level is 3.

[0068] The above process ends the flow of calculating the risk (risk level). Next, the flow of calculating the quality level is executed. The flow of calculating the quality level will be described below.

[0069] First, the management server device 3 executes a word analysis of the "pointed out comment" received from the client device 5. Specifically, it extracts nouns (words) from the "pointed out comment" by morphological analysis (step S21). Note that instead of extracting nouns (words) in this step, the management server device 3 may use the nouns (words) extracted in S3 as those extracted in this step.

[0070] Next, the management server device 3 determines the classification point from the word extracted in step S21 and the first classification point table 8 (see FIG. 4) (step S22). Specifically, in the first classification point table 8, a record is searched for in which the information set in the "process name" column matches the process name to which the check item 61 in S1 belongs, the information set in the "group" column is "quality level," and the "classification tag of pointed out comment" column contains the word extracted in step S21, and the numerical value registered in the "classification point" column of the record is set as the classification point. For example, when the process name to which the check item 61 in S1 belongs is "painting" and the word extracted in S21 is "color unevenness," the management server device 3 sets the numerical value "2" registered in the "classification point" column of the record in which the "group" column is quality level (the record in the fifth row in FIG. 4) as the classification point.

[0071] Next, the management server device 3 calculates the weight of the "reported comment" (step S23). Specifically, the weight (a') of the "reported comment" is determined by multiplying the classification point determined in step S22 by the process point. The process point is determined based on the process point table 9 shown in FIG.

[0072] Next, the management server device 3 executes a word analysis of the "corresponding comment" received from the client device 5. Specifically, it extracts nouns (words) from the "corresponding comment" by morphological analysis (step S24). Note that instead of extracting nouns (words) in this step, the management server device 3 may use the nouns (words) extracted in S6 as those extracted in this step.

[0073] Next, the management server device 3 determines the classification point from the word extracted in step S24 and the second classification point table 11 (see FIG. 5) (step S25). Specifically, in the second classification point table 11, a record is searched for in which the information set in the "process name" column matches the process name to which the check item 61 in S1 belongs, the information set in the "group" column is "quality level", and the "classification tag of corresponding comment" column contains the word extracted in step S24, and the numerical value registered in the "classification point" column of the record is set as the classification point. For example, when the process name to which the check item 61 in S1 belongs is "painting" and the word extracted in S24 is "oversight", the management server device 3 sets the numerical value "2" registered in the "classification point" column of the record in which the "group" column is quality level (the record in the sixth row in FIG. 5) as the classification point.

[0074] Next, the management server device 3 calculates the weight of the "corresponding comment" (step S26). Specifically, the weight (b') of the "corresponding comment" is determined by multiplying the classification point determined in step S25 by the process point. The process point is determined based on the process point table 9 shown in FIG. 9.

[0075] The order of steps S21 to S23 and steps S24 to S26 may be interchanged, that is, steps S21 to S23 may be executed after steps S24 to S26 are executed.

[0076] Next, the management server device 3 multiplies the sum of the weight (a') of the "pointed comment" and the weight (b') of the "response comment" by the response time point, which will be described later, to calculate a value (c') (step S27). The response time point is determined based on the response time and the response time point table 17 shown in FIG. 11. The response time is, for example, the time from when the "pointed comment" is saved in the management server device 3 to when the "response comment" is saved in the management server device 3. The response time point table 17 has a "response time" column and a "response time point" column. In the "response time" column, a response time with a range is registered. In the "response time" column, a response time point is registered. In normal operation, the response time point is set to be larger as the response time becomes longer. For example, when the response time is 250 minutes, the response time point determined based on the response time point table 17 shown in FIG. 11 is "2".

[0077] Next, the management server device 3 calculates the quality level from the value (c') (step S28). Specifically, the quality level is determined based on the quality level table 18 shown in FIG. 12. The quality level table 18 is registered in advance in the management server device 3 and has a "calculation result" column and a "quality level" column. A point with a range is registered in the "calculation result" column. Quality level 1 to quality level 5 are registered in the "quality level" column. In normal operation, the quality level is set to be higher as the value of the calculation result is larger. The calculated quality level is the quality level associated with the information set in the "calculation result" column to which the sum (c') calculated in S27 applies. For example, in the example of FIG. 12, when the sum calculated in S27 is "35", the quality level is 4.

[0078] Finally, the management server device 3 generates and saves the database 20 configured by associating the risk degree (risk level) calculated in step S10, the quality level calculated in step S28, the "check content tag", company identification information, process name, response time, pointed out comments, and response comments with each other (step S29). In other words, past cases of pointed out comments and response comments are accumulated in the management server device 3 as the database 20 associated with various information.

[0079] Next, the "check item display function" will be described in more detail. The "check item display function" includes a function for displaying the check sheet 6 as described above, as well as a past case display function for displaying past pointed out cases when the check sheet 6 (check item 61) is displayed. Specifically, as shown in FIG. 13, for example, when the check item 61 in which a past pointed out case is registered is displayed when the check sheet 6 is displayed, a display 23 notifying that there is a past pointed out case and a display 24 notifying the number of past pointed out cases appear on the screen. In the example shown in FIG. 13, the number of past pointed out cases is displayed as "your own x cases" indicating the number of pointed out cases of the company and "other x cases" indicating the number of pointed out cases of other companies. Then, when the user taps the display 24, a pointed out case sheet 25 showing past pointed out cases is displayed, as shown in FIG. 14, for example. The pointed out case sheet 25 displays the contents 26 of the check items and the contents 27 of each pointed out case. The pointed out case contents 27 display the risk level 28, the quality level 29 (the level of quality of the construction), the pointed out comment 30, and the response comment 31. Furthermore, if a photograph is attached along with the pointed-out comment 30 by the "pointing-out function," the photograph 32 is also displayed.

[0080] Next, a case where a check sheet including checklist information is displayed on a client device 5 that a first user or a second user has logged into the management server device 3 by using the "check item display function" will be described with reference to the flowchart in Fig. 15. Note that the user can select either "display my own company" or "display all companies" in advance by performing a predetermined operation on the client device 5, and register the selection result in the management server device 3.

[0081] First, when a first user or a second user logs in to the management server device 3 and causes a client device 5 to display a checklist 6 containing checklist information (step S41), the management server device 3 displays past cases for the entire company or for the company in accordance with the company-wide / company-wide setting previously set by the user on a specified setting screen (step S42).

[0082] If the setting is for the entire company, the management server device 3 performs a word analysis of the contents of each check item of the checklist information displayed on the client device 5 (step S43). Specifically, nouns (words) are extracted from the contents of the check item (for example, "Is there any color unevenness?") by morphological analysis.

[0083] Next, the management server device 3 searches for "check content tags" in the database 20 (see FIG. 6) that are associated with the process names included in the checklist information of S41, and compares the words included in the detected "check content tags" with the words extracted in step S43 (step S44). If the comparison results in the detection of a "check content tag" that includes a word that matches the word extracted in step S43, the risk levels and quality levels associated with that "check content tag" in the database 20 for the entire company are obtained (S45).

[0084] Next, the management server device 3 judges whether the risk level and / or quality level associated with the acquired "check content tag" is equal to or higher than a threshold (step S46), and if there is a "pointed out comment" and a "response comment" (past pointed out case) associated with a risk level and / or quality level equal to or higher than the threshold and associated with the same process name as the displayed check sheet (step S46: and above), the number of the "pointed out comment" and the "response comment" (the number of past pointed out cases) and the fact that there are past pointed out cases are displayed (step S47). For example, as shown in FIG. 13, a display 23 indicating that there are past pointed out cases is displayed in a predetermined portion of the check sheet 6, and a display 24 of the number of past pointed out cases is displayed in another predetermined portion of the check sheet. In addition, the display 24 separately displays the number of past pointed out cases of the company and the number of past pointed out cases of other companies among the past pointed out cases. In the example shown in FIG. 13, the number of past pointed out cases of the company is displayed in the ○ part of "own ○ cases", and the number of past pointed out cases of other companies is displayed in the × part of "other × cases".

[0085] The display 24 of the number of past pointed out cases also functions as a display reception button (display reception unit) that receives an instruction to display past pointed out cases (past "pointed out comments" and "response comments"). That is, when the display 24 of the number of past pointed out cases is tapped (step S48: Yes), a pointed out case sheet 25 showing past pointed out cases is displayed, for example, as shown in FIG. 14. The pointed out case sheet 25 includes, as past pointed out cases, the contents 26 of the check items stored in the same record of the database 20, the risk level 28, the quality level 29, the pointed out comments 30, and the response comments 31.

[0086] On the other hand, in S46, if it is determined that there is no "remark comment" or "response comment" (past pointed out cases) that is assigned a risk level or quality level equal to or above the threshold and that is associated with the same process name as the displayed checklist (before step S46:), no display 23 indicating that there are past pointed out cases and no display 24 of the number of past pointed out cases are made (end).

[0087] Furthermore, in the above S42, if the setting is for the company itself (step S42: for the company itself), the management server device 3 performs a word analysis of the content of each check item of the checklist information displayed on the client device 5 (step S50). Specifically, nouns (words) are extracted from the content of the check item (for example, "Did you check for color unevenness?") by morphological analysis.

[0088] Next, the management server device 3 searches for "check content tags" in the database 20 (see FIG. 6) that are associated with the process names included in the checklist information of S41, and compares the words included in the detected "check content tags" with the words extracted in step S50 (step S51). If the comparison results in the detection of a "check content tag" that includes a word that matches the word extracted in step S50, the management server device 3 obtains the risk level and quality level associated with that "check content tag" in the database 20 for its own company only (S52).

[0089] After that, by executing the above-mentioned steps S46 to S49, if there is a "comment" or "action comment" (past pointed out case) that is assigned a risk level or quality level equal to or higher than the threshold and is associated with the same process name as the displayed check sheet, the number of "comment" and "action comment" (number of past pointed out cases) and the fact that there are past pointed out cases are displayed (step S47).Only the company's past pointed out cases are displayed.

[0090] As is clear from the above description, the checklist management system 1 according to the embodiment of the present invention provides the following advantageous effects.

[0091] (1) It is possible to efficiently collect past cases of issues raised about each check item on the checklist (such as "pointed out comments" and "response comments"), and display the collected past cases of issues on the screen when displaying the checklist. This will improve the quality of construction work, prevent hazards, and reduce the need for repeated work. Note that "pointed out comments" are information that indicates problems such as defects, and "response comments" are information that suggests the cause of why a problem occurred (whether it was the craftsman's fault or a misunderstanding).

[0092] (2) When creating a checklist for each company (or department) using the "checklist information registration function," the expressions (words) of the check items in the checklist may differ slightly between companies (departments) even for similar construction content. However, according to this embodiment, since multiple words that are related to each other are registered in the "check content tag," even if the words and expressions of the check items differ slightly between companies (departments), when the creator of the checklist, the construction inspector, etc., displays the checklist on a terminal, it is possible to display past cases of issues that are highly related to the check items.

[0093] (3) In this embodiment, weighting is performed by linking quality levels and / or risk levels to past issue cases, etc., so that when the checklist is displayed on the client device 5, it is possible to narrow down the display to only the relatively important past issue cases, etc.

[0094] (4) In this embodiment, the response time (time required for repair) from when the "pointed out comment" is saved in the management server device 3 to when the "response comment" is saved in the management server device 3 is included in the quality level determination factors. Since the longer the response time, the more serious the problem, such as a malfunction, can be considered to be, by including the response time in the quality level determination factors, the level of the problem, such as a malfunction, can be accurately reflected in the quality level.

[0095] (5) In this embodiment, when the checklist 6 is displayed, the display 24 is displayed to inform the user of the number of past issues that have been pointed out. This makes it possible to draw particular attention to check items that have been pointed out frequently.

[0096] <Other embodiments> In the above-described embodiment, when the creator of the checklist, the inspector of the construction work, etc., displays the checklist on the client device 5, both the "pointed out comment" and the "response comment" are displayed as past pointed out cases, but it is also possible to display only the "pointed out comment". In this case, certain operational effects can also be obtained. [Industrial Applicability]

[0097] The present invention can be applied to, for example, an information processing system for managing information relating to a checklist for building construction work. [Explanation of symbols]

[0098] 1. Checklist Management System 3. Management server device 4. Network 5 Client Device 6 Checklist 6B Comment entry screen 6C Instructions 6D compatible comment input sheet 6E Instructions 8 First classification point table (remarks and classification point information) 9 Process Point Table 11 Second classification point table (corresponding comments and classification point information) 12 Risk Table 17 Corresponding Time Point Table 18 Quality Level Table 20 Database 23. Display of past cases of criticism 24 Display of the number of past cases of complaints (display reception section) 25. Case Study Sheet 26 Check item details 27 Details of the cases pointed out 28 Danger level (Level 1) 29 Quality Level (Level 2) 30 Comments 31 Response comments 61 Check items 73 Comments section 81 Comments 83 Comment display area 84 Comments section

Claims

1. A checklist management system including a management server device for managing information related to construction work and a client device connected to the management server device via a network, A checklist information registration means for registering checklist information including check items in the management server device; a check item display means for displaying the check items of the checklist information registered in the management server device in the client device to which a first user has logged in; a pointed comment storage unit that receives an input of a "pointed comment" for the check item in the client device where the first user has logged in and stores the pointed comment in the management server device; a pointed-out comment display means for displaying the pointed-out comment stored in the management server device in the client device to which the second user has logged in; a response comment storage means for accepting input of a "response comment" in response to the "indicated comment" in the client device logged in by the second user and storing the comment in the management server device; a check content tag generating means for extracting words (hereinafter referred to as "first words") from the "reported comments" stored in the management server device, extracting words (hereinafter referred to as "second words") from the "corresponding comments" stored in the management server device, extracting words (hereinafter referred to as "third words") from check items corresponding to the "reported comments" and the "corresponding comments", and generating a "check content tag" including the extracted first to third words; a database generating means for generating a "database" configured by associating the "check content tag" generated by the check content tag generating means, the "indicated comment" including the first word extracted by the check content tag generating means, and the "corresponding comment" including the second word extracted by the check content tag generating means with each other; a comparison means for extracting a word (hereinafter referred to as a "fourth word") from the check item when the check item display means displays the check item, and comparing the extracted word with a word included in the "check content tag"; Equipped with When the comparison means determines that the fourth word matches any of the words included in the "check content tag", the check item display means displays, on the client device, a "pointed out comment" and a "response comment" associated with the "check content tag" in the "database", or displays, on the client device, a display receiving section that receives an instruction to display the same. A checklist management system comprising:

2. 2. The checklist management system according to claim 1, The checklist information includes, in addition to the check items, the names of processes to which the check items belong, the database generating means generates, as the "database", a configuration in which the "check content tag", the "indicated comment" including the first word, the "corresponding comment" including the second word, and the process name are associated with each other; the comparison means, when the check item display means displays the check item, extracts a fourth word from the check item and compares it with a word included in a "check content tag" associated with the process name to which the check item belongs; A checklist management system comprising:

3. 3. The checklist management system according to claim 1, A "comment classification tag" including one or more words is associated with a classification point. a pointed out comment and classification point information registration means for registering "pointed out comment and classification point information" in the management server device; a first level determination means for determining a "risk level" based on a classification point associated with the "reported comment classification tag" when the first word extracted by the check content tag generation means matches any of the words included in the "reported comment classification tag"; a corresponding comment / categorization point information registration means for registering in the management server device "corresponding comment / categorization point information" in which a "classification tag of the corresponding comment" including one or more words is associated with a classification point; a second type level determination means for determining a "quality level" based on a classification point associated with the "classification tag of the corresponding comment" when the second word extracted by the check content tag generation means matches any of the words included in the "classification tag of the corresponding comment"; Further comprising: the database generating means generates, as the "database", a database configured by further associating the "check content tag", the "indicated comment", and the "response comment" with a risk level determined by the first type level determining means and a quality level determined by the second type level determining means, When the comparison means determines that the fourth word matches any of the words included in the "check content tag", the check item display means displays only those "pointed out comments" and "response comments" associated with the "check content tag" in the "database" whose risk level and / or quality level exceed a predetermined threshold, or displays a display receiving section that receives an instruction to display the same. A checklist management system comprising:

4. 4. The checklist management system according to claim 3, a response time detection means for detecting a response time from when the "reported comment" is stored in the management server device by the reported comment storage means until when the "response comment" is stored in the management server device by the response comment storage means, the second type level determination means, when the second word extracted by the check content tag generation means matches any of the words included in the "classification tag of the corresponding comment", determines the "quality level" based on the points associated with the "classification tag of the corresponding comment" and the response time detected by the response time detection means; A checklist management system comprising:

5. A checklist management system including a management server device for managing information related to construction work and a client device connected to the management server device via a network, A checklist information registration means for registering checklist information including check items in the management server device; a check item display means for displaying the check items of the checklist information registered in the management server device in the client device to which a first user has logged in; a pointed comment storage unit that receives an input of a "pointed comment" for the check item in the client device where the first user has logged in and stores the pointed comment in the management server device; a pointed-out comment display means for displaying the pointed-out comment stored in the management server device in the client device to which the second user has logged in; a check content tag generating means for extracting a word (hereinafter referred to as a "first word") from the "reported comment" stored in the management server device, extracting a word (hereinafter referred to as a "third word") from the check item corresponding to the "reported comment", and generating a "check content tag" including the extracted first and third words; a database generating means for generating a "database" in which the "check content tag" generated by the check content tag generating means and the "indicated comment" including the first word extracted by the check content tag generating means are associated with each other; a comparison means for extracting a word (hereinafter referred to as a "fourth word") from the check item when the check item display means displays the check item, and comparing the extracted word with a word included in the "check content tag"; Equipped with When the comparison means determines that the fourth word matches any of the words included in the "check content tag", the check item display means displays, on the client device, a "remarked comment" associated with the "check content tag" in the "database", or displays, on the client device, a display receiving section that receives an instruction to display the comment. A checklist management system comprising:

6. 6. The checklist management system according to claim 5, The checklist information includes, in addition to the check items, the names of processes to which the check items belong, the database generating means generates, as the "database", a configuration in which the "check content tag", the "indicated comment" including the first word, and the "process name" are associated with each other; the comparison means, when the check item display means displays the check item, extracts a fourth word from the check item and compares it with a word included in a "check content tag" associated with the process name to which the check item belongs; A checklist management system comprising:

7. 7. The checklist management system according to claim 5, a pointed comment / point information registration means for registering in the management server device a pointed comment / point information in which a pointed comment classification tag including one or more words is associated with a point; a first level determination means for determining a "risk level" based on points associated with the "reported comment classification tag" when the first word extracted by the check content tag generation means matches any of the words included in the "reported comment classification tag"; Further comprising: the database generating means generates the "database" by further associating the risk level determined by the first level determining means with the "check content tag" and the "indicated comment", When the comparison means determines that the fourth word matches any of the words included in the "check content tag", the check item display means displays only those "remarks" associated with the "check content tag" in the "database" whose risk level exceeds a predetermined threshold, or displays a display receiving section that receives an instruction to display the same. A checklist management system comprising:

8. In the checklist management system according to any one of claims 1 to 7, The checklist management system is characterized in that the check item display means displays the number of detections when the comparison means detects that a word extracted from the check item is included in multiple "check content tags."

9. In the checklist management system according to any one of claims 1 to 4, The checklist information registered by the checklist information registration means in the management server device further includes company identification information, The system further includes a user registration unit that registers user identification information and company identification information in the management server device in association with each other, the database generating means generates, as the "database", the "check content tag", the "pointed out comment", the "response comment", and company identification information of a user who inputs the "pointed out comment" or the "response comment" in association with each other; The checklist management system is characterized in that, when the comparison means determines that the fourth word matches any word contained in the "check content tag", the check item display means displays a "remarks comment" and a "response comment" associated with both the "check content tag" and the company identification information corresponding to the first user in the "database", or displays a display reception unit that receives instructions to display said comments.

10. The checklist management system according to claim 9, A display selection receiving means is provided for receiving a selection of either "company display" or "company-wide display", The check item display means When the display selection receiving means receives a selection of "display our company", a display receiving section is displayed which displays a "pointed out comment" and a "response comment" associated with both the "check content tag" and the company identification information, or receives an instruction to display the same; When the display selection receiving means receives a selection of "display all companies", the display receiving unit displays the "pointed out comments" and "response comments" associated with the "check content tag" regardless of the company identification information, or receives an instruction to display the same. A checklist management system comprising:

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