Travel Support System

Abstract

To provide a travel support system and method that handle information on travels of people requiring nursing care.SOLUTION: In a travel support system including a travel support server and a plurality of information terminals, such as smart phones and PCs, of users who communicate via a network, the travel support server 10 includes: a control unit 11 that can implement various functions; and a storage unit 12 that stores shared information including travel information and personal information on a person requiring nursing care. The control unit 11 includes: reception means 11a for accepting access from the information terminals of the users; authority identifying means 11b for identifying presence or absence of travel information access authority and presence or absence of personal information access authority, of the users; and information providing means 11c for providing information in a range according to the access authority identified by the authority identifying means 11b, of the shared information stored in the storage unit 12 to the information terminals of the users.SELECTED DRAWING: Figure 5

Description

[Technical field]

[0001] The present invention deals with information regarding travel for care recipients. Travel Support System Regarding. [Background technology]

[0002] In order for a person requiring care to travel, it is necessary to make a travel plan while individually inquiring at local accommodations and medical institutions and confirming that they can accept the person, which requires a great deal of effort. In view of this problem, a travel support system and method have been publicly known that inputs various conditions necessary for a person requiring care in response to disabilities, etc., generates a travel plan that meets the conditions and travel information including a care plan at the travel destination that corresponds to the travel plan based on information recorded in a storage unit, and provides the travel information to a user's information terminal via a network (see, for example, Patent Document 1).

[0003] According to the travel support system and method described in the above document, travel information generated according to the individual condition of the care recipient can be easily and quickly obtained. This travel information is sent to the information terminal of another user who needs it together with personal information including the care information, medical information, health information, etc. of the care recipient, or the travel chip, which is an information storage medium storing this information, is carried by the care recipient or a companion such as a family member, and is used to support the care recipient at his / her travel destination.

[0004] However, the shared information, which is information including travel information and personal information, contains a lot of private information about the person requiring care, so it is not preferable to allow all people providing support to the person requiring care to share the information without limit. [Prior art documents] [Patent documents]

[0005] [Patent Document 1] Patent No. 5409590 Summary of the Invention [Problem to be solved by the invention]

[0006] The present invention deals with information regarding travel for care recipients. Travel Support System In order for a care recipient to receive the necessary support during the trip, information including personal information and travel information of the care recipient can be appropriately shared while taking into consideration the privacy of the care recipient. Travel Support System The objective is to provide the following. [Means for solving the problem]

[0007] In order to solve the above problems 、 A travel support system that handles information related to travel of a person requiring care, comprising: a storage unit that stores shared information including the travel information and personal information of the person requiring care; a reception means that receives access via a network from an information terminal of the person requiring care or a user who is another person; an authority identification means that identifies an access authority that is an authority held by a user of the information terminal that receives access by the reception means; and an information provision means that provides, via the network, to the information terminal that receives access by the reception means, information from the shared information stored in the storage unit within a range corresponding to the access authority identified by the authority identification means. 、 The present invention is characterized by comprising:

[0008] The authority identification means may be configured to identify the presence or absence of at least two types of authority: travel information access authority, which is authority to access at least a portion of the travel information, and personal information access authority, which is authority to access at least a portion of the personal information.

[0009] The authority identification means is configured to determine that, when the user is identified as the person requiring care himself / herself or as a caregiver who accompanies the person requiring care to a travel destination and provides care thereat, the user has both the authority to access the travel information and the authority to access the personal information, and, when the user is identified as an accommodation facility staff member who is a staff member of an accommodation facility where the person requiring care stays at the travel destination, the user does not have the authority to access the travel information and has the authority to access the personal information. It may also be possible to use the

[0010] The authority identification means is configured to determine that the user does not have the travel information access authority but has the personal information access authority when the user is identified as a companion traveling with the care-requiring person or a local volunteer who is in a local area of ​​the care-requiring person's travel destination and provides support to the care-requiring person. It may also be possible to use the

[0011] The information terminal is provided with a generating means for generating a two-dimensional barcode image in which authentication information of the caregiver and access information for accessing one or both of the travel information and the personal information of the care recipient are embedded, and the information terminal is provided with an image acquiring means for acquiring the two-dimensional barcode image and an information extracting means for extracting the information embedded in the two-dimensional barcode image. It may also be possible to use the

[0012] The information terminal is provided with a writing means for contactlessly writing the authentication information of the caregiver and access information for accessing one or both of the travel information and the personal information of the care recipient to an IC chip embedded in the body of the care recipient, and the information terminal is provided with a reading means for contactlessly reading the access information from the IC chip. It may also be possible to use the

[0013] The authority identification means is configured to authenticate a user of the information terminal and identify the access authority of the user depending on the presence or absence of the authentication. It may also be possible to use the

[0014] The authority identification means is configured to authenticate a user of the information terminal by a manual operation from the information terminal. It may also be possible to use the Effect of the Invention

[0015] When shared information including personal information and travel information of a person in need of care is provided to an information terminal via a network, the scope of the information provided is determined according to the access rights of the user of the information terminal, making it possible to appropriately share information to enable a person in need of care to receive the necessary support while traveling, while taking into consideration their privacy. [Brief description of the drawings]

[0016] [Figure 1] 1 is a conceptual diagram of a travel support system to which the present invention is applied. [Diagram 2] 2 is an explanatory diagram conceptually illustrating a state in which shared information is shared by the travel support system shown in FIG. 1. FIG. [Diagram 3] FIG. 13 is an explanatory diagram illustrating a configuration of a personal information sharing screen. [Figure 4] These figures explain the configuration of a printed medium on which a two-dimensional barcode image is printed, with access information embedded in it for accessing shared information. (A) and (B) are a side view and a front view of a card with the printed medium attached and a card case that houses it, and (C) is a front view showing the card removed from the card case. [Diagram 5] FIG. 2 is a block diagram showing a configuration of a travel support server. [Figure 6] FIG. 2 is an explanatory diagram conceptually explaining the configuration of usage information. [Figure 7] FIG. 2 is an explanatory diagram conceptually explaining the configuration of each piece of shared information. [Figure 8] FIG. 2 is a block diagram showing a configuration of an information terminal. [Figure 9] FIG. 11 is a flow diagram showing the process of generating a travel plan and a corresponding care plan. [Figure 10] FIG. 11 is a flow chart showing a series of processing steps for outputting access information. [Figure 11] 11 is a flow chart showing the contents of a process for providing at least a part of shared information to an information terminal via a network and sharing the information. FIG. [Figure 12] FIG. 11 is an explanatory diagram conceptually explaining means for sharing access information according to another embodiment of the present invention. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0017] Fig. 1 is a conceptual diagram of a travel support system to which the present invention is applied. This travel support system supports a travel of a care-requiring person by handling information about the travel of the care-requiring person. Specifically, information (shared information) including personal information of the care-requiring person participating in a pre-planned trip, a trip plan which is information about the plan of the trip, and travel information including a corresponding care plan at the travel destination is appropriately shared among a plurality of people (users) by this travel support system.

[0018] This travel support system includes a travel support server (computer) 10 and multiple information terminals 30, such as users' smartphones and PCs, that communicate with the travel support server 10 via a network 20. Each user accesses the travel support server 10 with the information terminal 30 and obtains shared information that is stored in the memory unit 12 (see FIG. 5) of the travel support server 10 and to which the user has access authority, within the scope of the user's access authority.

[0019] Fig. 2 is an explanatory diagram conceptually explaining a state in which shared information is shared by the travel support system shown in Fig. 1. The users are assumed to be the above-mentioned care-requiring person himself, a companion such as a family member or acquaintance traveling with the care-requiring person, a caregiver who is a tour conductor who accompanies the care-requiring person to a travel destination and provides care there, a local volunteer who is a tour conductor in the local area of ​​the care-requiring person's travel destination and supports the care-requiring person there, accommodation facility staff who are staff of accommodation facilities such as a hotel where the care-requiring person stays at the travel destination, and care facility staff who are staff of a care facility where the care-requiring person receives daily care services.

[0020] When one or more care recipients are traveling with a set travel plan and care plan, the shared information stored in the storage unit 12 includes travel information including the travel plan and the care plan, and personal information of each care recipient. Note that the personal information constituting the shared information may include not only personal information of the care recipients, but also personal information of accompanying persons, since it is necessary to determine whether the care recipients can travel under circumstances where they can receive sufficient support.

[0021] One piece of travel information corresponds to one trip, and each piece of travel information is associated with personal information of the person requiring care and his / her companion who will participate in the trip, and as a whole, constitutes one piece of shared information. In other words, shared information is prepared for the number of trips to be carried out. Access rights are determined for each piece of shared information.

[0022] In the example shown in Figure 2, when a single piece of shared information is shared among multiple users, if the user is a person requiring care going on a trip, or a family member or caregiver accompanying the person on the trip, the user's access scope is the entire range of travel information and personal information in the shared information relating to the trip, whereas if the user is either a local volunteer or accommodation facility staff member at the travel destination, or a care facility staff member at a care facility regularly used by the person requiring care, the user's access scope is the entire range of personal information in the shared information relating to the trip.

[0023] A care facility staff member of a care facility inputs personal information of a person requiring care for whom care services are being provided at the care facility, using the information terminal 30. The information thus input is sent to the travel facility server 10 via the network 20 and stored in the memory unit 12 thereof.

[0024] The information contained in the travel information is as described in Patent Gazette No. 5409590, and without going into details, to briefly explain the contents, the travel information includes the travel itinerary, the care service content, which is information about who will provide what care services, when, and the cost of the care services if those care services are provided, accommodation information, which includes the name, facilities, and photos of the accommodation, information for accessing the accommodation and other facilities to be visited (for example, the airport to be used and how to get from the airport to the accommodation), and medical equipment information, which is the name of the hospital that has medical equipment and the type of that hospital, etc.

[0025] 3 is an explanatory diagram for explaining the configuration of a shared screen for personal information. The personal information of the person requiring care includes the person's photograph (specifically, a face photograph), name, age, sex, degree of disability, assistive devices usually used, degree of awareness, usual meal specifications and other precautions, health information such as morning, afternoon and evening blood pressure, blood sugar level, oxygen concentration, and other attached images.

[0026] In this way, access information for the shared information is notified in advance to users who need to access the shared information stored in the memory unit 12 of the travel facility server 10 via the network 20. Specifically, a print medium on which a two-dimensional barcode image containing this access information is printed is distributed to these users, or information such as a URL which is the access information itself is notified to the users in advance as advance notice information.

[0027] 4 is a diagram for explaining the configuration of a print medium on which a two-dimensional barcode image in which access information for accessing shared information is embedded is printed, (A) and (B) are a side view and a front view of a card with a sticker as the print medium affixed and a card case that houses it, and (C) is a front view showing the card removed from the card case. As shown in the figure, the print medium on which the two-dimensional barcode image is printed is a sticker 70, and this sticker 70 is affixed to a card 71 such as a health insurance certificate, and this card 71 is housed in a transparent card case 72 and carried by a person requiring care, a companion such as a family member, or an accompanying caregiver.

[0028] A user who supports a person requiring care while traveling reads this two-dimensional barcode image with his / her own information terminal 30 and accesses the personal information and travel information of the person requiring care. As the two-dimensional barcode image, one that includes access information only to travel information, one that includes access information only to personal information, or one that includes access information to both travel information and personal information is prepared appropriately according to the situation.

[0029] The user uses this access information to access the travel information and personal information stored in the memory unit 12 of the travel facility server 10 through the information terminal 30. Specifically, the shared screens 80 and 81 shown in Figs. 2 and 3 are displayed on the monitor of the information terminal 30.

[0030] 2 is a travel information sharing screen for sharing travel information among the shared information, and can be accessed directly from the information terminal 30 without the need to input authentication information such as a password or ID. Incidentally, a URL or the like for accessing this travel information sharing screen 80 is embedded in a two-dimensional barcode image.

[0031] A shared screen 81 shown in Fig. 3 is a personal information shared screen for sharing personal information in the shared information, and to access this personal information shared screen 81, the care recipient desired to access is selected by clicking or the like on the personal information access screen 82 shown in Fig. 2. A URL or the like for accessing this personal information access screen 82 is embedded in a two-dimensional barcode image. In the illustrated example, the travel information shared screen 80 and the personal information access screen 82 are displayed together as an integrated unit. That is, in this example, the access information to personal information is the same as the access information to travel information.

[0032] When the user selects a care-requiring person to whom he / she wishes to access on the personal information access screen 82 using the information terminal 30, corresponding authentication information is requested, and when the authentication information is correctly and manually input, a personal information sharing screen 81 is displayed on the monitor of the information terminal 30. The authentication information may be only password information, or may include ID information in addition to the password information.

[0033] In order to omit the exchange of authentication information between the travel support server 10 and the information terminal 30, the authentication information may be included in the two-dimensional barcode image itself.

[0034] As described above, in this example, the information embedded in the two-dimensional barcode image constitutes information regarding travel information access authority, which is the access authority that enables access to at least a portion of the travel information (specifically, all of the people in need of care who are participating in a particular trip involving the user).

[0035] On the other hand, the information embedded in the two-dimensional barcode image and the above-mentioned authentication information constitute information regarding personal information access rights, which are access rights that enable access to at least a portion of the personal information (specifically, all of the personal information of individuals in need of care who are participating in a specific trip involving the user or individuals in need of care who receive daily care services at the care facility where the user works).

[0036] Next, the configurations of the travel support server 10 and the information terminal 30 will be described with reference to FIGS.

[0037] 5 is a block diagram showing the configuration of the travel support server. The travel support server 10 includes a control unit 11 that is composed of a CPU, RAM, etc. and can implement various functions by executing a program, the storage unit 12 that stores various information, a communication interface 13 that enables communication with an information terminal 30 via a network 20, an input interface 14 that is composed of a keyboard, a mouse, a touch panel monitor, etc. for inputting information, and an output interface 15 that is composed of a touch panel monitor, a printer, etc. for outputting information.

[0038] The control unit 11 is provided with a reception means 11a that receives access from a user's information terminal 30 via the network 20, an authority identification means 11b that identifies whether the user has authority to access travel information and authority to access personal information from the above-mentioned advance notice information, information embedded (contained) in the two-dimensional barcode image, and the above-mentioned authentication information, and an information provision means 11c that provides the corresponding information terminal 30 that has received access by the reception means 11a with information from the shared information stored in the memory unit 12, within the range corresponding to the access authority identified by the authority identification means 11b, via the network 20.

[0039] The authority identification means 11b also performs authentication processing on the above-mentioned personal information access screen 82. Note that, as the access authority held by the user, in addition to the presence or absence of travel information access authority and personal information access authority, an administrator authority or the like that can access all of the personal information and travel information recorded in the storage unit 12 in a state in which data can be read and written may be provided, and this authority may be identified by the authority identification means 11b.

[0040] The memory unit 12 is provided with a usage information memory area 12a in which usage information used when generating information relating to travel plans and corresponding care plans planned for each individual trip is stored, and a shared information memory area 12b in which multiple pieces of shared information prepared individually for each trip planned in this manner are stored.

[0041] 6 is an explanatory diagram conceptually explaining the configuration of the usage information. The usage information includes information on multiple travel plans, and multiple care plans are prepared for each of the multiple travel plans, and the information on these care plans also constitutes a part of the usage information.

[0042] 7 is an explanatory diagram conceptually explaining the configuration of each piece of shared information. The shared information includes travel information, which is information about a trip, and personal information of one or more persons requiring care, accompanying persons, caregivers, etc. who are planning to join the trip.

[0043] 8 is a block diagram showing the configuration of an information terminal. The information terminal 30 includes a control unit 31 that is composed of a CPU, RAM, etc. and can implement various functions by executing a program, a storage unit 32 that stores various information, a communication interface 33 that enables communication with the travel assistance server 10 via the network 20, a camera (image acquisition means) 34 that captures and acquires two-dimensional barcode images, etc., an input interface 35 that is composed of a keyboard, mouse, touch panel monitor, etc. for inputting information, and an output interface 36 that is composed of a touch panel monitor, printer, etc. for outputting information.

[0044] The control unit 31 is equipped with an information extraction means 31a that extracts access information and authentication information embedded (contained) in a two-dimensional barcode image captured by the camera 34. The user uses the access information and authentication information extracted in this manner to access travel information and personal information of the care-requiring person with whom the user is involved.

[0045] 9 is a flow diagram showing the process of generating a travel plan and a corresponding care plan. The control unit 11 first performs a condition input process (S101) to accept input of travel conditions and care conditions of the care-requiring person from the information terminal 30 via the network 20. That is, the control unit 11 is equipped with a condition input means for executing the condition input process.

[0046] Next, the control unit 11 executes a plan extraction process (S102) to extract (generate) a travel plan and a corresponding care plan that satisfy the travel conditions and care conditions input by the condition input process from the usage information stored in the storage unit 12. That is, the control unit 11 is implemented with a plan extraction means that executes the plan extraction process.

[0047] Finally, the control unit 11 executes a plan output process (S103) to output one or more combinations of travel plans and care plans extracted by the plan extraction process to the information terminal 30, and completes a series of processes. That is, the control unit 11 is implemented with a plan output means for executing the plan output process.

[0048] Fig. 10 is a flow diagram showing a series of processing steps for outputting access information. One combination is selected from one or more presented combinations of travel plans and corresponding care plans, modifications are made as necessary, and a request is made to the arrangements agent. The control unit 11 first executes an arrangements completion notification receiving process (S201) for receiving a notification of the completion of the arrangements. That is, the control unit 11 is equipped with an arrangements completion notification receiving means for executing the arrangements completion notification receiving process.

[0049] Next, the control unit 11 executes a shared information generation process (S202) that generates shared information based on information on the arranged travel plan and care plan and information input from the information terminal 30 of the care facility staff and stores the generated shared information in the storage unit 12. That is, the control unit 11 is implemented with a shared information generation means that executes the shared information generation process.

[0050] Next, the control unit 11 executes an access information generation process (S203) for generating various types of access information for the shared information generated by the shared information generation process, which enables users involved in a trip related to the shared information to access the shared information via the information terminal 30. That is, the control unit 11 is implemented with an access information generation means for executing the access information generation process.

[0051] Incidentally, the access information may include authority information, as described above. This authority information may include identification information such as a password or an ID, as described above.

[0052] The two-dimensional barcode image in which the access information thus generated is embedded is generated by the image generating means 11d of the control unit 11. This two-dimensional barcode image is transmitted by the information providing means 11c to the information terminal 30 via the network 20, or is printed or the like via the output interface 15.

[0053] The information terminal 30 stores the received data of the two-dimensional barcode image in its own storage unit 32, and also performs processing to display the two-dimensional barcode image on its own monitor via the output interface .

[0054] The information terminal 30 may also print the two-dimensional barcode image on a print medium such as the above-mentioned sticker 70 and hand it over to the person who needs it. Furthermore, the information terminal 30 may receive the access information from the travel assistance server 10 and generate data for the two-dimensional barcode image based on this information.

[0055] 8, the control unit 31 of the information terminal 30 may be provided with an image generating means 31b that executes an image generating process for generating a binary barcode image, and an output means 31c that outputs data, etc. The output means 31c performs output processing such as printing on a printer via an output interface 36, or transmitting via a communication interface 33 to another information terminal 30 over the network 20.

[0056] 11 is a flow diagram showing the process of providing at least a part of the shared information to an information terminal via a network. The reception means 11a of the control unit 11 executes a reception process (S301) for receiving an access from the information terminal 30 of a user.

[0057] Next, the authority identifying means 11b of the control unit 11 executes an authority identifying process (S302) for identifying the access authority of the user whose access has been accepted by the acceptance process.

[0058] Next, the information providing means 11c of the control unit 11 executes an information providing process (S303) to provide the shared information stored in the memory unit 12 to the information terminal 30 of the user whose access has been accepted by the reception process, within the scope of the access authority identified in the authority identification process.

[0059] According to the present invention configured as described above, it becomes easy to appropriately share shared information related to one of the trips of a person requiring care, to the extent necessary for caring for the person requiring care, while taking into account the private life of the person requiring care.

[0060] Next, another embodiment of the present invention will be described with reference to Figs. 5, 8 and 12, focusing on differences from the above-described embodiment.

[0061] Fig. 12 is an explanatory diagram conceptually explaining a means for sharing access information in another embodiment of the present invention. In the example shown in the figure, an IC chip 90 is embedded in the body of a person requiring care. This IC chip 90 stores access information and, if necessary, authentication information. A writing means 16, 38 for writing information to this IC chip 90 in a non-contact manner is provided in the travel assistance server 10 or the information terminal 30. Meanwhile, the information terminal 30 is provided with a reading means 37 for reading the information stored in the IC chip in a non-contact manner.

[0062] Incidentally, data is exchanged between the IC chip 90 and the writing means 16, 38 and the reading means 37 by non-contact proximity communication. A single reading / writing means (not shown) has the functions of both the reading means 37 and the writing means 16, 38, and may be provided in the travel assistance server 10 or the information terminal 30.

[0063] This makes it possible to obtain access information for the care recipient from the care recipient's body, which in turn makes it easier to access the care recipient's travel information and personal information. On the other hand, because the IC chip 90 embedded in the care recipient's body is used, those who can access the personal information and travel information related to the care recipient are limited to those who are close to the care recipient. This makes it possible to achieve both high security and convenience.

[0064] The IC chip 90 can also directly store personal information and travel information of the care-requiring person in which it is embedded. [Explanation of symbols]

[0065] 10 Travel support server (computer) 11a Reception methods 11b Means of Authority Identification 11c Means of providing information 12 Storage section 20 Network (Internet) 30 Information terminal 31a Information extraction means 34 Camera (image acquisition means) S301 Reception process S302 Authority Identification Process S303 Information provision processing

Claims

1. A travel support system that handles information regarding travel by a person requiring care, A storage unit in which shared information including travel information and personal information of a person requiring care is stored; A reception means for receiving access from an information terminal of a user who is a person requiring care or another person via a network; an authority identification means for identifying an access authority held by a user of the information terminal whose access has been accepted by the accepting means; an information providing means for providing, via a network, the information terminal that has received the access request from the receiving means, information within a range corresponding to the access authority identified by the authority identifying means, from among the shared information stored in the storage unit; The authority identification means includes: When the user identifies the presence or absence of at least two types of authority, namely, a travel information access authority which is an authority to access at least a part of the travel information, and a personal information access authority which is an authority to access at least a part of the personal information, When the user is identified as the person in need of care or as a caregiver who accompanies the person in need of care to a travel destination and provides care there, the user is deemed to have both the authority to access the travel information and the authority to access the personal information, If the user is identified as a staff member of the accommodation facility where the care-requiring person stays at the travel destination, the user does not have the travel information access authority but has the personal information access authority. It was configured as A travel support system comprising:

2. The authority identification means If the user is identified as a companion traveling with the care recipient or a local volunteer who supports the care recipient in the local area of ​​the care recipient's travel destination, the user does not have the travel information access authority but has the personal information access authority. It was configured as The travel support system according to claim 1.

3. A generating means for generating a two-dimensional barcode image in which authentication information of the caregiver and access information for accessing one or both of the travel information and the personal information of the care recipient are embedded, The information terminal is provided with an image acquisition means for acquiring a two-dimensional barcode image, and an information extraction means for extracting information embedded in the two-dimensional barcode image. The travel support system according to claim 1.

4. A writing means is provided for contactlessly writing the authentication information of the caregiver and access information, which is information for accessing one or both of the travel information and the personal information of the care recipient, into an IC chip embedded in the body of the care recipient, The information terminal is provided with a reading means for contactlessly reading the access information from the IC chip. The travel support system according to claim 1.

5. The authority identification means is configured to authenticate a user of the information terminal and identify the access authority of the user depending on the presence or absence of the authentication.

5. A travel support system according to claim 3 or 4.

6. The authority identification means is configured to authenticate a user of the information terminal by a manual operation from the information terminal. The travel support system according to claim 5.

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