Information processing system, information processing device, program and method

Abstract

To provide an information processing system that can flexibly make use of a questionnaire survey without depending on material information.SOLUTION: An information processing system performs management of a questionnaire survey conducted in a plurality of terminal devices, and comprises: means that manages questionnaire information including the conduct situation of a questionnaire survey and receives an operation to edit information on a questionnaire survey that is not currently conducted; means that transmits, to a first terminal device, information for displaying a questionnaire survey result screen on the basis of a request from the first terminal device to start a questionnaire survey that is not conducted yet and transmits, to a second terminal device, information for displaying a questionnaire survey answer screen; and means that transmits, to the first terminal device, information for updating the questionnaire survey result screen displayed on the first terminal on the basis of an answer to the questionnaire survey from the second terminal device.SELECTED DRAWING: Figure 1

Description

[Technical field]

[0001] The present invention relates to an information processing system, an information processing device, a program, and How to eat Regarding the law. [Background technology]

[0002] 2. Description of the Related Art In recent years, electronic conference systems such as paperless conference systems have come to be used with the aim of reducing printing costs and labor and of conducting effective conference management and discussion.

[0003] For example, there is an electronic conference system that can share a display screen reflecting input operations with a small amount of data by sharing display contents between information processing devices in advance and exchanging user operation information. In one such electronic conference system, a questionnaire set in association with a document by a presenter's information processing terminal is distributed to the information processing terminals of the audience, and the audience answers the questionnaire from their information processing terminals (see, for example, Patent Document 1). Summary of the Invention [Problem to be solved by the invention]

[0004] In a conventional electronic conference system, a conference client device acquires questionnaire information associated with the material information together with the material information from a conference server device when participating in a conference. Therefore, in the conventional electronic conference system, the material information and the questionnaire information associated with the material information must be registered before the start of the conference, and it is not possible to add or edit a questionnaire during the conference after the material information is distributed without depending on the material information.

[0005] The embodiment of the present invention has been made in consideration of the above points, and has an object to provide an information processing system that can flexibly operate a questionnaire without relying on document information. [Means for solving the problem]

[0006] In order to achieve the above object, claim 1 of the present application provides a method for controlling a plurality of terminal devices. It is possible to ask questions to participants during a meeting in which you are participating. An information processing system, Information including a question content is registered in association with a conference, and while a conference to which the information is associated is being held, if a question is being asked to participants of the conference in response to a question start request from a first terminal device included in a plurality of terminal devices participating in the conference, the first terminal device is not allowed to edit the question content, and if the question has not been asked to participants of the conference, the first terminal device is allowed to edit the question content. Information management means and disclosure Based on the initial request, The question content included in the information is transmitted to a second terminal device participating in the same conference. Send information to display the answer screen communication Means, of It is characterized by having: Effect of the Invention

[0007] According to the embodiment of the present invention, a questionnaire can be flexibly operated without depending on document information. [Brief description of the drawings]

[0008] [Figure 1] 1 is a diagram illustrating an example of a configuration of a conference system according to an embodiment of the present invention. [Diagram 2] FIG. 2 is a diagram illustrating an example of a hardware configuration of a computer that configures the conference system according to the present embodiment. [Diagram 3] FIG. 1 is a functional block diagram of an example of a conference system. [Figure 4] 2 is a functional block diagram of an example of a display control unit, a communication unit, an information processing unit, and an information management unit of a client terminal. [Diagram 5] 2 is a functional block diagram of an example of a communication unit and an information processing unit of the conference server device. FIG. [Figure 6] FIG. 13 is a diagram illustrating an example of questionnaire information. [Figure 7] FIG. 13 is a diagram illustrating an example of reference information associated with a questionnaire. [Figure 8] FIG. 13 is an example of a screen used when registering and editing a questionnaire from an administrator terminal. [Figure 9] FIG. 13 is an example of a screen used when registering and editing a questionnaire from an administrator terminal. [Figure 10] FIG. 13 is an example of a screen used when registering and editing a questionnaire from an administrator terminal. [Figure 11]This is an example of a screen used when registering and editing a questionnaire from a presenter's terminal. [Figure 12] FIG. 11 is a sequence diagram of an example of a process for conducting a questionnaire. [Figure 13] FIG. 13 is an image diagram of an example of a survey list screen. [Figure 14] FIG. 13 is an image diagram of an example of a questionnaire response screen. [Figure 15] FIG. 13 is an image diagram of an example of a survey result screen. [Figure 16] FIG. 13 is an image diagram of an example of a screen displayed after answering a questionnaire. [Figure 17] FIG. 13 is a diagram showing an example of the structure of collected survey results. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0009] Next, an embodiment of the present invention will be described in detail. In this embodiment, a conference system is shown as an example, but the present invention can also be applied to other systems that share a display screen for materials, such as a seminar system or an education system. [First embodiment] <System configuration> Fig. 1 is a configuration diagram of an example of a conference system according to the present embodiment. The conference system 1 in Fig. 1 shows, as an example, a configuration in which a conference server device 10 and a plurality of client terminals 12 are connected to a network N1 such as a LAN.

[0010] The conference server device 10 accepts requests to register a conference, requests to register material data, and the like, and stores them as conference information. The conference server device 10 also performs tasks such as hosting a conference and controlling participation. The conference server device 10 can be realized by software or services that run on one or more computers. The conference server device 10 can also be realized in the form of a so-called cloud service. The conference server device 10 can be realized, for example, by a device dedicated to the conference system 1, or an information processing device such as a general workstation or PC.

[0011] The client terminals 12 include an administrator terminal operated by a conference administrator (manager) and a participant terminal operated by a conference participant. The client terminal 12, which is an administrator terminal, is equipped with an application called a management tool. The management tool has a function for registering a conference, material data, and a questionnaire in the conference server device 10, a function for registering conference participants, and the like.

[0012] A conference application (hereinafter, simply referred to as a conference app) is installed on the client terminal 12, which is a participant terminal. The conference app has a function for displaying a list of conferences, materials, questionnaires, and the like.

[0013] The client terminal 12 may be a terminal device such as a PC, a tablet terminal, a smartphone, a mobile phone, a PDA, or a wearable device, a virtual machine, a projector, an electronic whiteboard, or a device dedicated to the conference system 1. An application running on the client terminal 12 may be a native application or a web browser and a web application running on the web browser.

[0014] In addition, the client terminal 12, which is a participant terminal, has a function of acquiring the conference information from the conference server device 10, downloading the material data, and participating in the conference. Note that the conference system 1 may be configured so that any user participating in the conference can become a presenter.

[0015] Before a conference is held, the manager and presenters register conference information, material data, questionnaire information, and the like in the conference server device 10 from the client terminal 12. Conference participants log in to the conference server device 10 from the participant terminal, which is the client terminal 12. The conference server device 10 performs authentication based on whether or not authentication information, such as a login ID and password, received from the client terminal 12 at the time of login matches authentication information stored in a user information DB, which will be described later.

[0016] If the authentication is successful, a session associated with the login ID is established between the client terminal 12 and the conference server device 10. The conference server device 10 does not need to request authentication information when the client terminal 12 logs in. In this case, the conference server device 10 issues a communication ID for identifying the communication destination and assigns it to the client terminal 12, so that the established session can be associated with the communication ID.

[0017] After a session is established with the conference server device 10 without using the authentication information, the client terminal 12 may log in to the conference server device 10 at a predetermined timing using the authentication information. In this case, a session associated with a login ID instead of a communication ID is established.

[0018] Thereafter, the participant's client terminal 12 can participate in the conference by specifying the conference that the participant wishes to participate in from among the conferences included in the conference information received from the conference server device 10 and sending a participation request including the conference ID of the specified conference to the conference server device 10.

[0019] Specifically, the conference server device 10 manages the participation status of the conference by associating the received conference ID with the login ID or communication ID corresponding to the client terminal 12 that sent the participation request. By managing in this manner, the conference server device 10 can know which client terminal 12 is participating in which conference. When the conference server device 10 receives a request to leave the conference from the client terminal 12, the conference server device 10 updates the participation status of the client terminal 12 so that the conference ID is not associated with the login ID or communication ID. After updating the participation status of the conference, the conference server device 10 acquires material data associated with the conference ID in the conference information DB, and transmits the acquired material data to the client terminal 12 that sent the participation request. The received material data is displayed on the client terminal 12 of the conference participant that received the material data.

[0020] While participating in a conference, the display screen of the material data of the participant terminal (client terminal 12) operated by the presenter in the conference (hereinafter referred to as the presenter terminal) is synchronized. The presenter terminal has information indicating the authority of the presenter as role information. The information indicating the authority of the presenter may be acquired spontaneously by an operation input to the presenter terminal, or may be acquired by receiving it from the conference server device 10 as specified by another client terminal 12.

[0021] A participant terminal operated by a listener other than the presenter (hereinafter referred to as a listener terminal) receives operation information indicating an input operation (such as turning a page or taking a handwritten note) transmitted from the conference server device 10 in response to an operation on the presenter terminal via a session in real time, and can share a display screen with the presenter terminal by reflecting a similar operation on the display screen of the material data based on the received operation information. The transmission of operation information can be realized by the conference server device 10 transmitting the operation information via a session to a participating client terminal 12 corresponding to a login ID or communication ID associated with the same conference ID as the presenter terminal. A listener terminal does not have information indicating the authority of a presenter as role information. A client terminal 12 that does not have information indicating the authority of a presenter may receive information indicating a listener as role information from the conference server device 10. Note that information indicating the authority of a presenter may be held by multiple client terminals 12 in one conference.

[0022] For example, when a page of the presentation data is turned on the presenter's device, the page is also turned on the audience's device, and the same screen is shared. Also, when the presenter writes handwritten notes on the presenter's device by drawing marks or lines with a touch pen or mouse, or adding text, the notes are also reflected on the audience's device screens.

[0023] Furthermore, questionnaires that the presenter has registered in advance in the conference server device 10 or that he / she has registered in the conference server device 10 during the conference can be distributed to the listener terminals. The answers to the questionnaires are processed in real time by the conference server device 10 and are reflected on the display of the presenter terminal. The presenter can close the questionnaire and display the survey results on the listener terminal, so that the survey results can be shared with the listeners. Note that distribution of the questionnaire, closing the survey, and sharing of the survey results can also be performed from the administrator terminal.

[0024] The manager (operator) of the above-mentioned conference can support the presenter during the conference. With the manager's support, the presenter can concentrate on giving an explanation. In the conference system 1 according to this embodiment, operations such as starting a survey, closing the survey, and sharing the survey results can be performed by either the manager or the presenter.

[0025] In the conference system 1, the conference server device 10 and the client terminals 12 can communicate data with each other via a network N1. The network N1 may be a LAN, the Internet, or a dedicated line, and may be wired or wireless.

[0026] The material data is electronic data in a file format such as PDF, PPT, WORD, EXCEL, JPEG, PNG, BMP, HTML, XML, etc., but may be in other formats. The material data may also be electronic data of images or videos. In this embodiment, the material data is described as electronic data including multiple pages.

[0027] <Hardware configuration> The conference server device 10 and the client terminal 12 are realized, for example, by the hardware configuration shown in Fig. 2. Fig. 2 is a diagram showing the hardware configuration of an example of a computer constituting the conference system according to this embodiment.

[0028] 2 includes an input device 501, a display device 502, an external I / F 503, a RAM 504, a ROM 505, a CPU 506, a communication I / F 507, an HDD 508, and the like, which are all connected to each other via a bus B. The client terminal 12 may also include a camera, a microphone, a speaker, and the like.

[0029] The input device 501 includes a keyboard, mouse, touch panel, etc., and is used by the user to input various operation signals. The display device 502 includes a display, etc., and displays the results of processing by the computer. The communication I / F 507 is an interface that connects the computer to various networks. This allows the computer to perform data communication via the communication I / F 507.

[0030] The HDD 508 is an example of a non-volatile storage device that stores programs and data. The programs and data stored in the HDD 508 include an OS, which is basic software that controls the entire computer, and application software (hereinafter simply referred to as applications) that provides various functions on the OS. Note that the computer may use a drive device (e.g., a solid-state drive: SSD) that uses a flash memory as a storage medium instead of the HDD 508.

[0031] The external I / F 503 is an interface with an external device. The external device may include a recording medium 503a. This allows the computer to read and / or write data from and to the recording medium 503a via the external I / F 503. The recording medium 503a may include a flexible disk, a CD, a DVD, an SD memory card, a USB memory, a SIM card, and the like.

[0032] The ROM 505 is an example of a non-volatile semiconductor memory (storage device) that can retain programs and data even when the power is turned off. The ROM 505 stores programs and data such as the BIOS, OS settings, and network settings that are executed when the computer starts up. The RAM 504 is an example of a volatile semiconductor memory (storage device) that temporarily retains programs and data.

[0033] The CPU 506 is a calculation device that reads programs and data from storage devices such as the ROM 505 and the HDD 508 onto the RAM 504 and executes processing to realize the control and functions of the entire computer. The CPU 506 may be realized by one processor or multiple processors. The client terminal 12 can realize various processes, which will be described later, by executing programs with, for example, the above hardware configuration.

[0034] 2 includes an input device 601, a display device 602, an external I / F 603, a RAM 604, a ROM 605, a CPU 606, a communication I / F 607, an HDD 608, etc., all of which are interconnected via a bus B. The hardware configuration of the conference server device 10 is similar to that of the client terminal 12, but the input device 601 and the display device 602 may be connected and used when necessary. The conference server device 10 can realize various processes, as described below, by executing programs with the above hardware configuration, for example.

[0035] <Software configuration> The conference server device 10 and the client terminal 12 of the conference system 1 according to this embodiment are realized by the following functional blocks.

[0036] Fig. 3 is a functional block diagram of an example of a conference system. Note that the functional block in Fig. 3 shows functions necessary for explaining the present embodiment among the functions provided by the conference server device 10 and the client terminal 12, and other functions may also be present.

[0037] 3 executes a program to realize a communication unit 20, an information processing unit 22, an authentication unit 24, and an information management unit 26. Also, the client terminal 12 executes a program to realize a UI control unit 30, a communication unit 32, an information processing unit 34, a login request unit 36, and an information management unit 38.

[0038] The communication unit 20 of the conference server device 10 controls communication with the client terminal 12. The information processing unit 22 performs information processing such as conference registration and conference control. The authentication unit 24 performs processing related to authentication. The information management unit 26 manages the user information DB, conference information DB, etc. The user information DB stores user information. Specifically, the user information is authentication information required for authentication, such as a login ID and password. The login ID also includes a user ID and a terminal ID. User information may be edited or added by logging in to the conference server device 10 from the client terminal 12 and accessing the user information DB. The conference information DB also stores conference information.

[0039] The conference information shown in Fig. 3 is information about the conference registered by the conference manager and presenters from the client terminal 12. The conference information in Fig. 3 includes the conference ID, conference name, material data, authentication information, questionnaire information, response information, reference information, etc. The response information indicates the response results of the questionnaire.

[0040] The UI control unit 30 of the client terminal 12 has a display control unit 40, an input operation control unit 42, etc., and performs control related to UI (user interface) display. The display control unit 40 performs display control of the UI. The input operation control unit 42 accepts input operations from the user and performs control based on the input operations. The communication unit 32 controls communication with the conference server device 10. The information processing unit 34 performs information processing such as the above-mentioned conference participation processing and processing of operation information received during the conference. The login request unit 36 ​​accepts a login request from the user and transmits the login request to the conference server device 10 to authenticate the user and the terminal. The information management unit 38 manages information required in the client terminal 12.

[0041] The display control unit 40, the communication unit 32, the information processing unit 34, and the information management unit 38 of the client terminal 12 shown in Fig. 3 are realized, for example, by the functional blocks shown in Fig. 4. Fig. 4 is a functional block diagram of an example of the display control unit, the communication unit, the information processing unit, and the information management unit of the client terminal.

[0042] Fig. 4(A) is a functional block diagram of the display control unit 40. The display control unit 40 has a survey registration screen display unit 51, a survey list screen display unit 52, a survey response screen display unit 53, and a survey result screen display unit 54. The survey registration screen display unit 51 controls the display of the survey registration screen. The survey list screen display unit 52 controls the display of the survey list screen. The survey response screen display unit 53 controls the display of the survey response screen. The survey result screen display unit 54 controls the display of the survey result screen.

[0043] 4B is a functional block diagram of the communication unit 32. The communication unit 32 includes a survey information transmitting / receiving unit 61. The survey information transmitting / receiving unit 61 transmits and receives survey information to and from the conference server apparatus 10.

[0044] Fig. 4(C) is a functional block diagram of the information processing unit 34. The information processing unit 34 is configured to have a survey registration screen generation unit 71, a survey list screen generation unit 72, a survey response screen generation unit 73, and a survey result screen generation unit 74. The survey registration screen generation unit 71 generates a survey registration screen. The survey list screen generation unit 72 generates a survey list screen. The survey response screen generation unit 73 generates a survey response screen. The survey result screen generation unit 74 generates a survey result screen.

[0045] 4(D) is a functional block diagram of the information management unit 38. The information management unit 38 has a questionnaire information management unit 81. The questionnaire information management unit 81 manages questionnaire information.

[0046] The communication unit 20 and the information processing unit 22 of the conference server apparatus 10 shown in Fig. 3 are realized by, for example, the functional blocks shown in Fig. 5. Fig. 5 is a functional block diagram of an example of the communication unit and the information processing unit of the conference server apparatus.

[0047] 5(A) is a functional block diagram of the communication unit 20. The communication unit 20 has a configuration including a survey information transmission / reception unit 91 and a survey result transmission / reception unit 92. The survey information transmission / reception unit 91 transmits and receives survey information between the client terminal 12. The survey result transmission / reception unit 92 transmits information for updating the survey result screen displayed on the presenter terminal.

[0048] 5(B) is a functional block diagram of the information processing unit 22. The information processing unit 22 has a questionnaire information processing unit 101. The questionnaire information processing unit 101 performs processing related to questionnaire information.

[0049] 3 to 5 are merely examples. For example, some of the functional blocks of the conference server device 10 in Fig. 3 may operate in other information processing devices or the client terminal 12. In this case, the functional blocks communicate with each other as necessary to exchange information.

[0050] The manager (operator) of the conference operates a management tool installed on the manager's terminal to register the survey information. The presenter may, for example, register the survey information using a conference app installed on the presenter's terminal. When the survey begins, the participant terminal operated by the participant of the conference generates a screen according to the role information (presenter or audience) described above. For example, the presenter's terminal generates a survey registration screen, a survey list screen, or a survey result screen. The audience terminal generates a survey response screen or a survey result screen.

[0051] The audience answers the questionnaire on the questionnaire response screen. The audience terminal transmits the audience response results to the conference server device 10. The conference server device 10 transmits the audience response results to the presenter terminal in real time. The presenter terminal reflects the audience response results received in real time from the conference server device 10 on the questionnaire result screen. In addition, the conference server device 10 associates the audience response results with the questionnaire information and stores them as response information in the conference information DB.

[0052] In this way, after the survey is conducted, the conference server device 10 can display the survey result screen on the presenter terminal and the listener terminal. Also, the manager (operator) of the conference can operate a management tool installed in the manager terminal to download the answers to the survey by the listeners from the conference server device 10.

[0053] Survey Information The survey information included in the meeting information in Fig. 3 is configured, for example, as shown in Fig. 6. Fig. 6 is a configuration diagram of an example of survey information. The survey information in Fig. 6 is configured with a meeting ID, a survey ID, a survey title, question content, options, the number of selections, a display method, an executable user, and a status.

[0054] The conference ID is an example of identification information that uniquely identifies a conference. The survey ID is an example of identification information that uniquely identifies a survey. The survey title is the title of the survey. The question content is the content of the question in the survey. The question content corresponds to, for example, the item "explanation" on the survey registration screen 1100 in FIG. 9 or the survey registration screen 1300 in FIG. 11. The options are options that the audience can select as answers to the questions.

[0055] The number of choices indicates the number of choices that the audience will select from the options as an answer to the question. Note that the question content corresponds to the item "number of choices" on the survey registration screen 1100 in FIG. 9 or the survey registration screen 1300 in FIG.

[0056] The display method specifies the display method when generating the survey result screen, for example, a pie chart "Pie" or a bar graph "Bar". The executable user specifies the users who can carry out the survey. If the executable user is specified as "Any", anyone can carry out the survey. Note that all surveys can be carried out from the management tool. Note that the display method and executable user can be set from the screen used when registering and editing a survey, such as the survey registration screen 1100 in FIG. 9 or the survey registration screen 1300 in FIG. 11.

[0057] The status is set as the implementation status of the survey, with options of not yet conducted, ongoing, or completed. Survey information for surveys whose implementation status is not yet conducted or completed can be edited. On the other hand, survey information for surveys whose implementation status is ongoing cannot be edited. When survey information for a survey whose implementation status is completed is selected, the presenter terminal generates and displays survey result information for that survey.

[0058] The reason why the survey information of a survey whose implementation status is completed can be edited is to enable a simple survey (e.g., a survey with a simple description of the questions and options) created during a meeting to be revised after the meeting. In the conference system 1 of this embodiment, a survey with options A, B, C, and D can be created during a meeting, and options A, B, C, and D can be revised to the correct options "red, blue, yellow, green" after the meeting.

[0059] The questionnaire information in Fig. 6 is assigned a questionnaire ID that uniquely identifies the questionnaire, and is associated with a conference ID. Furthermore, the questionnaire information in Fig. 6 may be associated with reference data or images that should be used as reference when answering each questionnaire, as reference information. For example, in a medical seminar, it is expected that when conducting a questionnaire, participants will be asked to compare images of cases before answering the questionnaire.

[0060] FIG. 7 is a diagram showing an example of reference information associated with a questionnaire. The reference information in FIG. 7 includes a questionnaire ID, a reference image URL, a reference material ID, a page number, and a reference material URL. The reference information in FIG. 7 is associated with a questionnaire ID. The reference image URL is a reference URL for a reference image stored in the conference server device 10. The reference material ID is a material ID for identifying the material data used in the conference. The page number is the page number of the material data of the material ID, and the page number of the reference that the user wants to see is specified. If the entire material is a reference material, the page number may be set to "none". If the page number is set to "none", the first page of the material is displayed. The reference material ULR is not registered in the conference, but if there is a material or web page that the user wants to refer to when answering the questionnaire, the URL is set. The reference material ULR may be set to "none".

[0061] <Processing> 《Survey registration and editing》 The registration and editing process of the questionnaire can be performed, for example, from the screens shown in Fig. 8 to Fig. 10 displayed on the administrator terminal. Fig. 8 to Fig. 10 are image diagrams of examples of screens used when registering and editing the questionnaire from the administrator terminal.

[0062] By pressing an add survey button 1001 on the conference management / new conference registration screen 1000 in Fig. 8, the conference manager can display a survey registration screen 1100 in Fig. 9 on the manager terminal. The conference manager can add a survey by inputting the necessary information into the survey registration screen 1100 and pressing a save button 1101. The survey registration screen 1100 in Fig. 9 shows an example of inputting the title, description, number of selections, and options as the information necessary to add a survey.

[0063] For survey information that is not currently being conducted, the conference manager can edit the survey information from the survey registration screen 1100. In other words, the conference manager can edit survey information that is not currently being conducted before, during, or after the conference. The conference manager can close the survey registration screen 1100 by pressing the save button 1101 on the survey registration screen 1100 in FIG. 9.

[0064] The conference management / new conference registration screen 1000 in Fig. 10 shows an example in which materials and questionnaires have already been registered. The conference management / new conference registration screen 1000 in Fig. 10 displays a list 1200 of registered materials and questionnaires. The conference manager can change or delete the selected materials and questionnaires by selecting a material or questionnaire from the list 1200 of materials and questionnaires and pressing a change button 1201 or a delete button 1202.

[0065] The registration and editing process of a survey can also be performed from, for example, the screen of Fig. 11 displayed on the presenter terminal. Fig. 11 is an image diagram of an example of a screen used when registering and editing a survey from a presenter terminal. During a conference, a presenter can start a survey by displaying survey registration screen 1300 of Fig. 11 on the presenter terminal, entering necessary information on survey registration screen 1300, and pressing start button 1301. When presenter terminal 12A registers a survey during a conference, presenter terminal 12A registers the survey information of Fig. 6 in association with the conference ID in which the presenter terminal 12A is currently participating.

[0066] The survey registration screen 1300 in Fig. 11 is displayed on the presenter terminal when the "+" button on the survey list screen described later is pressed. The survey registration screen 1300 in Fig. 11 is an example for inputting the survey title, description, number of choices, and options as required information.

[0067] When creating and conducting a survey during a meeting, it is time-consuming to input all the necessary information. Therefore, the presenter terminal starts the survey when the start button 1301 is pressed, even if the title and explanation are left blank. The presenter can also conduct the survey by inputting simple phrases such as A, B, C, and D into the options and verbally explaining the options. In this case, it is difficult to understand what kind of survey it was later, so it is possible to edit survey information such as the title, explanation, and options of a completed survey.

[0068] 《Survey implementation》 The survey implementation process is performed, for example, according to the procedure shown in the sequence diagram of Fig. 12. Fig. 12 is a sequence diagram of an example of the survey implementation process. During the conference, the presenter operates the presenter terminal 12A to instruct the display of a survey list screen from the survey list acquisition UI.

[0069] Proceeding to step S11, survey information transmitting / receiving section 61 of presenter terminal 12A sends a survey list acquisition request to conference server apparatus 10. In step S12, conference server apparatus 10 receives the survey list acquisition request from presenter terminal 12A.

[0070] Upon receiving the survey list acquisition request, the conference server device 10 proceeds to step S13 and transmits the survey information associated with the conference in which the presenter terminal 12A is participating to the presenter terminal 12A. If the presenter has already logged in, the conference server device 10 may transmit the survey information for which the presenter is designated as an executable user to the presenter terminal 12A.

[0071] In step S14, the survey information management unit 81 of the presenter terminal 12A stores and manages the survey information received by the survey information transmission / reception unit 61. The survey list screen generation unit 72 of the presenter terminal 12A generates a survey list screen 1400 as shown in FIG. 13 based on the survey information received by the survey information transmission / reception unit 61. The survey list screen display unit 52 displays the generated survey list screen 1400. FIG. 13 is an image diagram of an example of the survey list screen. The survey list screen 1400 of FIG. 13 includes a list 1402 of surveys registered in the conference server device 10 and a "+" button 1403 for transitioning to the survey registration screen 1300. The survey registration screen 1300 is generated and displayed by the survey registration screen generation unit 71 and the survey registration screen display unit 51 of the presenter terminal 12A. The presenter selects a survey to be conducted from the survey list 1402 of the survey registration screen 1300 and instructs the start of the survey by pressing the start button 1401.

[0072] Proceeding to step S15, survey information transmitting / receiving section 61 of presenter terminal 12A transmits a survey start request for the survey selected by the presenter to conference server apparatus 10. In step S16, conference server apparatus 10 receives the survey start request.

[0073] Upon receiving the survey start request from presenter terminal 12A, conference server apparatus 10 proceeds to step S17 and transmits survey information corresponding to the survey start request to presenter terminal 12A and listener terminal 12B participating in the conference.

[0074] In step S18, the survey information transmitting / receiving unit 61 of the listener terminal 12B receives survey information corresponding to the survey start request from the conference server device 10. The survey information transmitting / receiving unit 61 also receives reference information from the conference server device 10. The survey information management unit 81 stores and manages the survey information and reference information received by the survey information transmitting / receiving unit 61. The survey response screen generation unit 73 of the listener terminal 12B generates a survey response screen 1500 as shown in FIG. 14 based on the received survey information of FIG. 6. The survey response screen display unit 53 displays the generated survey response screen 1500. FIG. 14 is an image diagram of an example of a survey response screen. The survey response screen 1500 of FIG. 14 includes options 1501, a reference information button 1502, and a response submission button 1503.

[0075] A listener can transmit a response to the questionnaire to the conference server device 10 by selecting an option from options 1501 on a questionnaire response screen 1500 on the listener terminal 12B and pressing a send response button 1503. Furthermore, as shown in the reference information in Fig. 7, when reference information is associated with the questionnaire information, a reference information button 1502 is displayed on the questionnaire response screen 1500 in a pressable state.

[0076] When the listener presses the reference information button 1502, the listener terminal 12B displays the reference information in a separate window or in multiple windows. On the questionnaire response screen 1500 in Fig. 14, the listener can answer the questionnaire by freely switching between the screen displaying the reference information and the questionnaire response screen 1500.

[0077] Furthermore, in step S19, the survey information transmitting / receiving unit 61 of the presenter terminal 12A receives survey information corresponding to the survey start request from the conference server device 10. The survey information management unit 81 stores and manages the survey information received by the survey information transmitting / receiving unit 61. The survey result screen generation unit 74 of the presenter terminal 12A generates a survey result screen 1600 as shown in FIG. 15 based on the received survey information of FIG. 6. The survey result screen display unit 54 displays the generated survey result screen 1600. FIG. 15 is an image diagram of an example of the survey result screen.

[0078] The survey result screen in Fig. 15 includes survey response information 1601, a result share button 1602, and an end button 1603. The survey response information 1601 shows the survey response results by the listeners in the form of a pie chart or a bar graph, in accordance with the designation of the display method in Fig. 6. The survey response information 1601 is updated in real time every time a listener participating in the conference responds to the survey from the listener terminal 12B.

[0079] When the presenter presses Share Results button 1602, presenter terminal 12A can request conference server device 10 to share the survey results in order to display survey result screen 1600 on audience terminal 12B. When the presenter presses End button 1603, presenter terminal 12A can request conference server device 10 to end the survey, and can end the survey.

[0080] In step S20, the listener selects an option from the questionnaire response screen 1500 in FIG. 14 and presses the send response button 1503. The questionnaire information transmitting / receiving unit 61 of the listener terminal 12B transmits the option selected by the listener to the conference server device 10 as the questionnaire response result. In step S21, the conference server device 10 receives the questionnaire response result from the listener terminal 12B. The questionnaire response result received by the conference server device 10 in step S21 is information on the login ID, questionnaire ID, and selected option corresponding to the listener terminal 12B, and is stored in the conference information DB. In addition, the conference server device 10 transmits the received information on the login ID, questionnaire ID, and selected option corresponding to the listener terminal 12B to the presenter terminal 12A.

[0081] Proceeding to step S22, the conference server device 10 returns a notification of completion of reception of the questionnaire response results to the questionnaire information transmitting / receiving unit 61 of the listener terminal 12B that transmitted the questionnaire response results. The questionnaire information management unit 81 stores and manages the questionnaire response results received by the questionnaire information transmitting / receiving unit 61. In step S23, the questionnaire response screen generation unit 73 and the questionnaire response screen display unit 53 of the listener terminal 12B that has received the notification of completion of reception of the questionnaire response results display a post-questionnaire response screen 1700 as shown in FIG.

[0082] Fig. 16 is an image diagram of an example of a screen after the questionnaire has been answered. The screen 1700 after the questionnaire has been answered in Fig. 16 continues to be displayed until the share result button 1602 or the end button 1603 is pressed on the presenter terminal 12A. By continuing to display the screen 1700 after the questionnaire has been answered in Fig. 16 and not accepting other operations, the conference system 1 according to this embodiment is expected to have the effect of encouraging participants to concentrate on the questionnaire.

[0083] Furthermore, in step S22, the conference server apparatus 10 transmits the survey response results to the presenter terminal 12A. In step S24, the survey information transmitting / receiving unit 61 of the presenter terminal 12A receives the survey response results from the conference server apparatus 10. The survey information management unit 81 of the presenter terminal 12A stores and manages the survey response results received by the survey information transmitting / receiving unit 61. The survey result screen generation unit 74 and the survey result screen display unit 54 update the display of the response result information 1601 on the survey result screen 1600 of FIG. 15 based on the received survey response results. Note that the survey may allow the selection of multiple options.

[0084] When the presenter presses the share result button 1602 on the survey result screen 1600, the survey information transmitting / receiving unit 61 of the presenter terminal 12A proceeds to step S25 and requests the conference server device 10 to share the survey results so that the survey result screen 1600 can be displayed on the audience terminal 12B. In step S26, the conference server device 10 receives the request to share the survey results.

[0085] Proceeding to step S27, the conference server device 10 transmits the survey response results to the listener terminal 12B participating in the conference. In step S28, the survey information transmitting / receiving unit 61 of the listener terminal 12B receives the survey response results from the conference server device 10. The survey information management unit 81 of the listener terminal 12B stores and manages the survey response results received by the survey information transmitting / receiving unit 61. The survey result screen generation unit 74 of the listener terminal 12B generates the survey result screen 1600 of FIG. 15 based on the survey response results received from the conference server device 10. The survey result screen display unit 54 displays the generated survey result screen 1600. Note that the survey result screen 1600 is forcibly displayed even on listener terminals 12B that have not yet answered the survey.

[0086] Furthermore, when the presenter presses end button 1603 on survey result screen 1600, presenter terminal 12A proceeds to step S29 and requests conference server device 10 to end the survey. In step S30, conference server device 10 receives the request to end the survey from presenter terminal 12A. In step S31, conference server device 10 transmits a request to transition from survey result screen 1600 to a material viewing screen to presenter terminal 12A and audience terminal 12B.

[0087] In step S32, the presenter terminal 12A transitions the display from the survey result screen 1600 to a material viewing screen. In step S33, the audience terminal 12B transitions the display from the survey result screen 1600 to a material viewing screen. When the displays of the presenter terminals 12A and 12B return to the material viewing screen, a series of processes for conducting the survey is completed.

[0088] By conducting the survey, the conference server device 10 collects the survey responses and stores the collected survey results as shown in FIG. 17. FIG. 17 is a configuration diagram of an example of collected survey results. The survey results in FIG. 17 store the number of people who selected an option and the listeners who selected the option for each survey. Note that in the case of responses from listener terminal 12B that is not logged in, the listeners who selected the option cannot be identified, and therefore the listeners who selected the option are not stored.

[0089] (summary) In the conference system 1 of this embodiment, a questionnaire is registered in association with the conference, not in association with the materials for the conference. Also, in the conference system 1 of this embodiment, the questionnaire information is not distributed from the conference server device 10 to the participant terminal together with the material information at the start of the conference, but is distributed from the conference server device 10 to the participant terminal at a timing instructed by the presenter or the like, without depending on the material information. With this mechanism, the conference system 1 of this embodiment can add or edit questionnaire information at any timing before, during, or after the conference, allowing for flexible operation of the questionnaire.

[0090] The present invention is not limited to the above specifically disclosed embodiments, and various modifications and changes are possible without departing from the scope of the claims. The client terminal 12 is an example of a terminal device described in the claims. The conference server device 10 is an example of an information processing device. The presenter terminal 12A is an example of a first terminal device. The audience terminal 12B is an example of a second terminal device.

[0091] Incidentally, the conference system 1 having the conference server device 10 and one or more client terminals 12 is merely an example, and it goes without saying that there are various examples of system configurations depending on the application and purpose.

[0092] Each function of the above-described embodiments can be realized by one or more processing circuits. Here, the term "processing circuit" in this specification includes a processor programmed to execute each function by software, such as a processor implemented by an electronic circuit, and a device such as an ASIC (Application Specific Integrated Circuit), a DSP (digital signal processor), an FPGA (field programmable gate array), or a conventional circuit module designed to execute each function described above.

[0093] Furthermore, the concept of the conference in the present embodiment described above includes not only the usual meaning of a conference, but also two-way or one-way communication between users, such as a seminar, a class, or a brainstorming session. [Explanation of symbols]

[0094] 1. Conference System 10 Conference server device 12 Client terminal 12A Presenter terminal 12B Audience terminal 20 Communications Department 22 Information Processing Section 24 Authentication Department 26 Information Management Department 30 UI control section 32 Communications Department 34 Information Processing Section 36 Login request section 38 Information Management Department 40 Display control unit 42 Input operation control section 51 Survey registration screen display section 52 Survey list screen display section 53 Survey response screen display section 54 Survey result display section 61 Survey Information Transmission and Reception Section 71 Survey registration screen generation section 72 Survey list screen generation section 73 Questionnaire response screen generation unit 74 Survey result screen generation section 81 Survey Information Management Department 91 Survey Information Transmission and Reception Section 101 Questionnaire Information Processing Section 501, 601 Input device 502, 602 Display device 503, 603 External I / F 503a, 603a Recording media 504, 604 RAM (Random Access Memory) 505, 605 ROM (Read Only Memory) 506、606 CPU(Central Processing Unit) 507, 607 Communication I / F 508, 608 HDD (Hard Disk Drive) 1000 Conference Management / New Conference Registration Screen 1100 Survey registration screen List of 1200 documents and surveys 1300 Survey registration screen 1400 Survey list screen 1500 Survey response screen 1600 Survey results screen 1700 Screen after answering the questionnaire B Bus N1 Network [Prior art documents] [Patent documents]

[0095] [Patent Document 1] JP 2016-27459 A

Claims

1. An information processing system capable of asking questions to participants in a conference in which a plurality of terminal devices are participating, registering information including a question in association with the conference via a screen displayed during the conference on a first terminal device among a plurality of terminal devices participating in the conference, and while the conference to which the information is associated is being held, if a question is being asked of the participants of the conference in response to a request to start a question from the first terminal device, not allowing editing of the question from the first terminal device; an information management means for enabling editing of the content of the question from the first terminal device when the question has not been posed to the participants of the conference; a communication means for transmitting information for displaying an answer screen for the question included in the information to a second terminal device participating in the same conference based on the start request; An information processing system having the above configuration.

2. The information includes options for the questions.

2. The information processing system according to claim 1,

3. The communication means transmits, to the first terminal device, information for updating a result screen of an answer to the question displayed by the first terminal device based on the answer to the question from the second terminal device.

3. The information processing system according to claim 1 or 2,

4. The communication means transmits, to the second terminal device, information for displaying a result screen of an answer to the question on the second terminal device based on a result sharing request from the first terminal device.

4. The information processing system according to claim 1, wherein:

5. The communication means transmits, to the first terminal device, information for displaying a result screen of an answer to the question content included in the information, based on the start request.

5. The information processing system according to claim 1, wherein:

6. the information management means registers reference information in association with information including the question content and options, the communication means transmits to the second terminal device information for displaying the answer screen, together with information for displaying the reference information registered in the information management means in association with information including the question content and options.

6. The information processing system according to claim 1, wherein:

7. the communication means transmits, based on a termination request from the first terminal device, information for displaying the content that was being shared and displayed by the first terminal device and the second terminal device before the start request, to the first terminal device and the second terminal device.

7. The information processing system according to claim 1, wherein:

8. The information includes options for the question, The information including the question content and options registered by the information management means is information input via a registration screen displayed on a terminal device in response to pressing an add button displayed on the management screen of the conference.

8. The information processing system according to claim 1, wherein:

9. The information includes options for the question, the question content and the options registered by the information management means are information to be displayed on a screen including a button for transmitting the start request, which is displayed on the first terminal device during the conference, The information management means receives the content of the question from a screen including a button for transmitting the start request. Accept edits to the content and options 9. The information processing system according to claim 1, wherein:

10. The first terminal device is a terminal device having a role of a presenter, and the second terminal device is a terminal device having a role of an audience member.

10. The information processing system according to claim 1, wherein:

11. The information management means registers information including questions before or during the conference in association with the conference.

11. The information processing system according to claim 1,

12. A question to the participants of the conference is started in response to a request to start a question from the first terminal device, and the question to the participants of the conference is ended in response to a request to end the question from the first terminal device.

12. The information processing system according to claim 1, wherein:

13. An information processing device capable of asking questions to participants in a conference in which a plurality of terminal devices are participating, registering information including a question in association with the conference via a screen displayed during the conference on a first terminal device among a plurality of terminal devices participating in the conference, and while the conference to which the information is associated is being held, if a question is being asked of the participants of the conference in response to a request to start a question from the first terminal device, not allowing editing of the question from the first terminal device; an information management means for enabling editing of the content of the question from the first terminal device when the question has not been posed to the participants of the conference; a communication means for transmitting information for displaying an answer screen for the question included in the information to a second terminal device participating in the same conference based on the start request; An information processing device having the above configuration.

14. An information processing device capable of asking questions to participants in a conference in which a plurality of terminal devices are participating, registering information including a question in association with the conference via a screen displayed during the conference on a first terminal device among a plurality of terminal devices participating in the conference, and while the conference to which the information is associated is being held, if a question is being asked of the participants of the conference in response to a request to start a question from the first terminal device, not allowing editing of the question from the first terminal device; an information management means for enabling editing of the content of the question from the first terminal device when the question has not been posed to the participants of the conference; a communication means for transmitting information for displaying an answer screen for the question included in the information to a second terminal device participating in the same conference based on the start request; A program to function as a

15. 1. A method executed by an information processing system capable of asking questions to participants in a conference in which multiple terminal devices are participating, the method comprising: registering information including a question in association with the conference via a screen displayed during the conference on a first terminal device among a plurality of terminal devices participating in the conference, and while the conference to which the information is associated is being held, if a question is being asked of the participants of the conference in response to a request to start a question from the first terminal device, not allowing editing of the question from the first terminal device; an information management step of enabling editing of the content of the question from the first terminal device when the question has not been posed to the participants of the conference; a communication step of transmitting information for displaying an answer screen for the question included in the information to a second terminal device participating in the same conference based on the start request; The method according to claim 1,

16. An information processing system in which applications installed in a plurality of terminal devices and an information processing device capable of asking questions to participants of a conference in which the plurality of terminal devices are participating, are connected via a network, registering information including a question in association with the conference via a screen displayed during the conference on a first terminal device among a plurality of terminal devices participating in the conference, and while the conference to which the information is associated is being held, if a question is being asked of the participants of the conference in response to a request to start a question from the first terminal device, not allowing editing of the question from the first terminal device; an information management means for enabling editing of the content of the question from the first terminal device when the question has not been posed to the participants of the conference; a communication means for transmitting information for displaying an answer screen for the question included in the information to a second terminal device participating in the same conference based on the start request; An information processing system having the above configuration.

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