Information processing device, information processing method, and information processing program

Abstract

To provide an effective technology for appropriately processing waste relating to painting of vehicles.SOLUTION: An information processing apparatus according to the present disclosure is operated by a business provider, etc. that manages a first vehicle to which a first painting film including an easy peeling layer is applied. When the first painting film applied to the first vehicle is peeled off and a first user brings in the peeled first painting film to a prescribed base, a controller of the information processing apparatus executes processing of providing an incentive to the first user. The incentive provided to the first user is computed based on a weight of the first painting film brought into the prescribed base.SELECTED DRAWING: Figure 7

Description

[Technical field]

[0001] The present disclosure relates to an information processing device, an information processing method, and an information processing program. [Background technology]

[0002] 2. Description of the Related Art There is a known technique for applying strippable paint to the painted surface of a painted vehicle during transportation or the like (see, for example, Patent Document 1). [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Application Publication No. 6-142604 Summary of the Invention [Problem to be solved by the invention]

[0004] An object of the present disclosure is to provide a technology that is effective for properly disposing of paint that has peeled off from a vehicle. [Means for solving the problem]

[0005] One aspect of the present disclosure is, for example, executing a first process of providing an incentive to a first user who brings in the first paint film, including the easily peelable layer, peeled off from the first vehicle to a predetermined base; The information processing device includes a control unit.

[0006] Another aspect of the present disclosure is, for example, The computer executing a first process of providing an incentive to a first user who brings in the first paint film, including the easily peelable layer, peeled off from the first vehicle to a predetermined base; It is an information processing method.

[0007] Note that an aspect of the present disclosure may be an information processing program for causing a computer to execute the above-mentioned information processing method, or a non-transitory storage medium for storing the above-mentioned information processing program. Effect of the Invention

[0008] According to the present disclosure, it is possible to provide a technology that is effective for properly disposing of paint that has peeled off from a vehicle. [Brief description of the drawings]

[0009] [Figure 1] 1 is a diagram showing an overview of a vehicle management system according to an embodiment; [Diagram 2] FIG. 2 is a diagram showing a first configuration example of a paint film applied to a first vehicle. [Diagram 3] FIG. 4 is a diagram showing a second configuration example of a paint film applied to a first vehicle. [Figure 4] 2 is a diagram illustrating an example of the hardware configuration of a server device and a base terminal included in a vehicle management system according to an embodiment. [Diagram 5] FIG. 2 is a block diagram illustrating an example of a functional configuration of a server device according to an embodiment. [Figure 6] 11 is a diagram for explaining a method for determining a coefficient Cf1 in the embodiment. FIG. [Figure 7] 5 is a flowchart showing a processing routine executed by a server device in the embodiment. [Figure 8] 6 is a flowchart showing a subroutine executed by the server device in the embodiment. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0010] A technology has been developed to apply a peelable coating to a vehicle body using a coating film (first coating film) including an easily peelable layer. The first coating film is a peelable coating film that is applied as an overcoat to the original coating applied to the body during the manufacture of the vehicle. The original coating is formed by forming an electrodeposition layer (undercoat) on the surface of a steel plate or the like that constitutes the vehicle body, and laminating an intermediate coating layer, a base layer, and a clear layer (top coat), etc., on the electrodeposition layer. The original coating needs to be peeled off using a dedicated solution such as a stripping agent, so it is difficult to peel off easily. In contrast, the first coating film is, for example, a combination of an easily peelable layer formed on the original coating and a coating film (for example, a base layer and a clear layer) formed on the easily peelable layer. The first coating film can be easily peeled off by applying force without using a dedicated solvent. The first coating film may be a coating film that is itself peelable (easily peelable paint).

[0011] As described above, since the first paint film can be easily peeled off, the body color can be changed at any time. For example, when purchasing or leasing a vehicle, it is possible to select an original paint of a color that is popular in the used car market, etc., and then use the vehicle by applying a first paint film of a color different from the original paint. Then, when selling or returning the vehicle, it is possible to return the body color to the original paint color by peeling off the first paint film. This makes it possible to meet the needs of the user while ensuring resale value, for example, when a color that is popular in the used car market, etc., differs from a color that the user prefers. In addition, it is possible to change the appearance of the vehicle by peeling off the first paint film during the use of the vehicle.

[0012] Since the first paint film as described above peels off more easily than the original paint, it is expected that the first paint film will peel off during the use of the vehicle. It is also expected that the user will intentionally peel off the first paint film. In such cases, it is desirable to properly dispose of the first paint film that has peeled off from the vehicle.

[0013] Therefore, in the information processing device according to the present disclosure, the control unit executes a process (first process) of providing an incentive to a user (first user) who brings the first paint film peeled off from the first vehicle to a predetermined base. The "predetermined base" here is a base where the work or procedure for properly disposing of the first paint film peeled off from the first vehicle can be performed, for example, a car dealer or a repair shop that is affiliated with the manufacturer that manufactured the first vehicle. According to the present disclosure, the first user can receive an incentive in return for bringing the first paint film peeled off from the first vehicle to the predetermined base. As a result, the first user can be motivated to bring the first paint film peeled off from the first vehicle to the predetermined base. Therefore, it is also possible to properly dispose of the first paint film peeled off from the first vehicle.

[0014] In addition, the "first paint film peeled off from the first vehicle" includes a first paint film that has peeled off against the will of the first user, and a first paint film that has been intentionally peeled off by the first user.

[0015] In the information processing device according to the present disclosure, the control unit may execute, as a first process, acquiring first information including information on a first weight, which is the weight of the first paint film brought to a predetermined base, and calculating an incentive to be provided to the first user based on the first information. In this case, the incentive to be provided to the first user can be determined according to the weight (first weight) of the first paint film brought to the predetermined base. Thereby, for example, the incentive to be provided to the first user can be determined based on the weight (first weight) of the first paint film that has peeled off from the first vehicle. This can motivate the first user to bring as much of the first paint film as possible to a predetermined base, and as a result, it becomes possible to increase the amount of the first paint film that is properly disposed of among the first paint films peeled off from the first vehicles.

[0016] Here, the first information may include information on the size of the first portion of the first vehicle from which the first paint film has peeled off, in addition to information on the first weight. In this case, the control unit of the information processing device can calculate a first estimated value, which is the weight of the first paint film estimated to have been applied to the first portion, based on the size of the first portion. Furthermore, the control unit of the information processing device can calculate a larger incentive as the ratio of the first weight to the first estimated value increases. This makes it easier to motivate the first user to bring as much of the first paint film peeled off the first vehicle to a predetermined base as possible.

[0017] In addition, the control unit of the information processing device may correct the incentive calculated based on the first information so that the incentive provided to the first user is greater when the first user provides additional information regarding the peeling of the first paint film from the first vehicle to the specified base than when the first user does not provide the additional information. This makes it possible to motivate the first user to provide the additional information to the specified base when bringing the first paint film peeled off from the first vehicle to the specified base. As a result, it becomes possible for the specified base or a manufacturer or the like affiliated with the specified base to more accurately manage the history of the painting of the first vehicle.

[0018] Here, the additional information may include an image of the first vehicle before the first paint film is peeled off and an image of the first vehicle after the first paint film is peeled off. In that case, by comparing the images of the first vehicle before and after the first paint film is peeled off, it is possible to identify the area where the first paint film is peeled off or to confirm the size of the part (first part) where the first paint film is peeled off. In addition, by comparing the images of the first vehicle before and after the first paint film is peeled off, it is possible to more accurately determine whether the first paint film brought to a specified base has been peeled off from the first vehicle.

[0019] The additional information may include an image of the original paint of the first vehicle from which the first paint has peeled off. This makes it possible to more accurately manage the condition of the original paint of the first vehicle. As a result, it becomes possible to more accurately assess the resale value of the first vehicle when the first vehicle is sold or returned.

[0020] The additional information may include information regarding when the first paint film peeled off, which makes it possible to more accurately manage the history of the topcoat painting of the first vehicle.

[0021] The additional information may include information regarding the reason why the first paint film peeled off. This makes it possible to more accurately grasp the cause of the first paint film peeling off. For example, except for the case where the first user intentionally peels off the first paint film, it becomes possible to identify the cause of the first paint film peeling off, and it becomes possible to improve the first paint film according to the identified cause.

[0022] The additional information may include information regarding a method for removing the first paint film when the first user intentionally removes the first paint film, which makes it possible to manage the method by which the first paint film applied to the first vehicle was removed.

[0023] The additional information may also include information regarding the time required for the first user to peel off the first coating film when the first user intentionally peels off the first coating film, which allows a general user to know the time required to peel off the first coating film by his / her own hand.

[0024] <Embodiment> Hereinafter, specific embodiments of the present disclosure will be described with reference to the drawings. The configurations described in the present embodiments are not intended to limit the technical scope of the present disclosure unless otherwise specified.

[0025] In this embodiment, an example will be described in which an information processing device according to the present disclosure is applied to a system for managing vehicles on which a top coat has been applied (hereinafter, may be referred to as a "vehicle management system").

[0026] (System Overview) Fig. 1 is a diagram showing an overview of a vehicle management system to which an information processing device according to the present disclosure is applied. The vehicle management system in this embodiment includes a server device 100 and a base terminal 200. Note that, in the example shown in Fig. 1, only one first vehicle 10 under the management of the server device 100 is illustrated, but there may be multiple first vehicles 10 under the management of the server device 100. Also, in the example shown in Fig. 1, only one base terminal 200 is illustrated, but there may be multiple base terminals.

[0027] The server device 100 is operated by a business operator who manages the vehicle (first vehicle) 10 on which the topcoat has been applied. The business operator who operates the server device 100 is, for example, the manufacturer of the first vehicle 10, or a business operator who is affiliated with the manufacturer. The server device 100 of this embodiment performs various processes for providing incentives to a user (first user) who brings in the topcoat when the pick-up of the topcoat peeled off from the first vehicle 10 is performed at a specified base. The "topcoat" in this embodiment is a peelable paint film that is applied as a topcoat on the original paint applied to the body during the manufacture of the first vehicle 10, and corresponds to the "first paint film" according to the present disclosure. Details of the topcoat will be described later.

[0028] When the pick-up operation of the top coat paint peeled off from the first vehicle 10 is performed at a specified base, the server device 100 calculates an incentive based on the first information provided from the base terminal 200, and makes a request (hereinafter, may be referred to as a "provision request") to the base terminal 200 to provide the calculated incentive to the first user. In this embodiment, the "top coat paint peeled off from the first vehicle 10" includes the top coat paint peeled off from the first vehicle 10 against the will of the first user, and the top coat paint peeled off from the first vehicle 10 intentionally by the first user. In addition, the "first information" in this embodiment includes information on the weight (first weight) of the top coat paint brought to the specified base, and information on the size (area) of the portion (first portion) of the first vehicle 10 from which the top coat paint has peeled off.

[0029] The base terminal 200 is used at a specified base where the top coat peeled off the first vehicle 10 is collected. The base terminal 200 in this embodiment is a terminal used by an employee of the specified base where the top coat peeled off the first vehicle 10 is collected. The "specified base" in this embodiment is a base where work or procedures can be carried out to properly dispose of the top coat collected from the first user. When the top coat brought in by the first user is collected at such a specified base, the base terminal 200 accepts input of first information and provides the accepted first information to the server device 100. The first information is input by an employee of the specified base. The server device also When a request for provision is received from the device 100, the base terminal 200 presents the request for provision to an employee at a predetermined base. The employee who receives such a request can carry out a procedure for providing an incentive to the first user in response to the request for provision.

[0030] The incentive in this embodiment may be a payment of money or the award of points that can be used at stores affiliated with the operator of the server device 100, but is not limited to these and may be anything that is beneficial to the first user.

[0031] (Topcoat painting) Here, the painting applied to the first vehicle 10 will be described. FIG. 2 is a diagram showing a schematic configuration of the paint film applied to the first vehicle 10. As shown in FIG. 2, an original paint is applied to the surface of the steel plate 11 constituting the body of the first vehicle 10, and a top coat paint is applied on the original paint. The original paint includes an intermediate coat layer 20 formed on the surface of the steel plate 11, a base layer 30 formed on the intermediate coat layer 20, and a clear layer (top coat) 40 formed on the base layer 30. The steel plate 11 is undercoated with an electrodeposition layer. In addition, when the members constituting the body of the first vehicle 10 are made of resin, a primer layer may be formed instead of the intermediate coat layer 20 of the original paint. The original paint formed in this way needs to be peeled off using a dedicated solution such as a stripping agent, and is therefore difficult to peel off easily.

[0032] Next, the topcoat includes a peelable layer 50 formed on the original paint (on the clear layer 40). The peelable layer 50 is a layer of easily peelable paint and has the property of being easily peelable by applying force. The peelable layer 50 illustrated in FIG. 2 corresponds to the "coating film including an easily peelable layer (first coating film)" according to the present disclosure. Such a peelable layer 50 is formed by applying an easily peelable paint on the original paint, for example, by using a spraying method or the like. The easily peelable paint is a paint containing, for example, xylene, ethylbenzene, an antioxidant, methyl ethyl ketone, a silica reactant, titanium oxide (nanoparticles), and an organic solvent. A clear layer may be formed on the peelable layer 50.

[0033] In addition, the topcoat shown in FIG. 2 is a paint itself with peelability, but the configuration of the topcoat is not limited to the example in FIG. 2, and any paint film having easy peelability may be used. For example, as shown in FIG. 3, a peelable layer 60 may be formed on the clear layer 40 of the original paint, and a base layer 70 and a clear layer 80 may be formed on the peelable layer 60. The peelable layer 60 shown in FIG. 3 is formed without coloring using the same material as the peelable layer 50 in FIG. 2. In this case, the peelable layer 60 corresponds to the "easy peelable layer" according to the present disclosure, and the topcoat including the peelable layer 60, the base layer 70, and the clear layer 80 corresponds to the "coating film including the easy peelable layer (first coating film)" according to the present disclosure. The topcoat shown in FIG. 3 can be easily peeled off from the original paint by applying force to the peelable layer 60.

[0034] By using the above-mentioned topcoat paint, it becomes easy to change the body color of the first vehicle 10 to a color different from the color of the original paint. In addition, by removing the topcoat paint, it is also easy to return the body color of the first vehicle 10 to the color of the original paint. Therefore, when purchasing the first vehicle 10, it becomes possible to select an original paint color that is popular in the used car market, etc., and then apply a topcoat paint of a color different from the original paint to use the first vehicle 10. Then, when selling the first vehicle 10 in the used car market, etc., it is also possible to remove the topcoat paint to return the body color of the first vehicle 10 to the original paint color that is popular in the used car market, etc.

[0035] Incidentally, since the top coat is more easily peeled off than the original paint, it is expected that the top coat will peel off during the use of the first vehicle 10. It is also expected that the user will intentionally peel off the top coat. In such cases, the first coat peeled off from the first vehicle 10 will be Proper disposal of the membrane is recommended.

[0036] (System Configuration) FIG. 4 is a diagram showing an example of the hardware configuration of the server device 100 and the base terminal 200 included in the vehicle management system according to this embodiment.

[0037] The server device 100 is a computer operated by a business operator or the like that manages the first vehicle 10 on which a top coat has been applied. As shown in FIG. 4, the server device 100 has a processor 101, a main memory unit 102, an auxiliary memory unit 103, and a communication unit 104. The processor 101, the main memory unit 102, the auxiliary memory unit 103, and the communication unit 104 are connected to each other via a bus. The hardware configuration of the first server device 100 is not limited to the example shown in FIG. 4, and components may be omitted, replaced, or added as appropriate.

[0038] The processor 101 controls the first server device 100 by performing various information processing operations. Such a processor 101 may be, for example, a CPU (Central Processing Unit) or is composed of DSP (Digital Signal Processor) etc.

[0039] The main memory unit 102 is a storage device that is used as a recording area for loading programs stored in the auxiliary memory unit 103, or as a buffer for temporarily storing the results of calculations by the processor 101. Such a main memory unit 102 includes, for example, semiconductor memories such as a ROM (Read Only Memory) and a RAM (Random Access Memory).

[0040] The auxiliary storage unit 103 stores, for example, a program to be executed by the processor 101, and data used when the processor 101 executes the program. Such an auxiliary storage unit 103 includes, for example, an erasable programmable ROM (EPROM) or a hard disk drive (HDD). The auxiliary storage unit 103 may include a removable medium. The removable medium may be, for example, a disk recording medium such as a compact disc (CD) or a digital versatile disc (DVD), or may be a universal serial bus (USB) memory. The programs stored in the auxiliary storage unit 103 include an operating system (OS) and an application program related to the assessment of incentives. Note that a part or all of the information stored in the auxiliary storage unit 103 may be stored in the main storage unit 102.

[0041] The communication unit 104 is a communication interface for connecting the first server device 100 to the network N1. The communication unit 104 connects to the network N1 using a communication network such as a LAN (Local Area Network). The communication unit 104 may connect to the network N1 using a wireless communication network such as Wi-Fi (registered trademark). The communication unit 104 communicates with other devices (for example, the base terminal 200, etc.) through the network N1.

[0042] The network N1 is, for example, a WAN (Wide Area Network) that is a global public communication network such as the Internet, or other communication networks. This may include a telephone communication network such as a telephone, or a wireless communication network such as Wi-Fi (registered trademark).

[0043] Next, the base terminal 200 is a computer used by an employee at a predetermined base who is responsible for picking up the topcoat peeled off from the first vehicle 10. The base terminal 200 may be a stationary computer installed at the predetermined base, or may be a tablet computer that can be carried by an employee at the predetermined base. As shown in FIG. 4, the base terminal 200 has a processor 201, a main memory unit 202, an auxiliary memory unit 203, an input / output unit 204, and a communication unit 205. The processor 201, the main memory unit 202, the auxiliary memory unit 203, the input / output unit 204, and a communication unit 205 The communication units 205 are connected to each other via a bus. The hardware configuration of the base terminal 200 is not limited to the example shown in Fig. 4, and components may be omitted, replaced, or added as appropriate.

[0044] Here, the processor 201, the main memory unit 202, the auxiliary memory unit 203, and the communication unit 205 are the same as the processor 101, the main memory unit 102, the auxiliary memory unit 103, and the communication unit 104 of the server device 100, and therefore the description thereof will be omitted. However, the communication unit 205 uses a mobile communication service such as 5G (5th-Generation) or LTE (Long Term Evolution). 1 to connect to the network N1.

[0045] The input / output unit 204 accepts input operations performed by employees at a specific location, while presenting information to the employees. The input / output unit 204 is composed of, for example, a keyboard and its control circuit, and a liquid crystal display and its control circuit, etc. Note that the input / output unit 204 may be equipped with a touch panel display instead of the keyboard and liquid crystal display.

[0046] The base terminal 200 configured as described above has a function of realizing interaction with employees. For example, the base terminal 200 realizes a function of accepting an input of first information by an employee, a function of providing the accepted first information to the server device 100, and a function of presenting a request for provision received from the server device 100 to the employee. These functions are realized by a browser running on the base terminal 200 or an application program stored in the auxiliary storage unit 203. Note that a part or all of the functions realized by the base terminal 200 may be realized by a hardware circuit such as an ASIC (Application Specific Integrated Circuit) or an FPGA (Field Programmable Gate Array).

[0047] (Server device functional configuration) Here, the functional configuration of the server device 100 will be described with reference to FIG. 5. The server device 100 in this embodiment may be configured to realize a web server for interacting with the base terminal 200. In this case, the base terminal 200 can access the web server through a browser to carry out procedures for picking up the topcoat brought in by the first user, providing the first information to the server device 100, and receiving a request for provision from the server device 100. The server device 100 may provide the same service as described above by means other than a web server. For example, the server device 100 may execute a process for realizing an interaction with the base terminal 200 by an application program installed in the base terminal 200 and a predetermined protocol.

[0048] The server device 100 that realizes the above-mentioned functions has an acquisition unit F110, a calculation unit F120, and a request unit F130 as its functional components, as shown in Fig. 5. The acquisition unit F110, the calculation unit F120, and the request unit F130 are realized by the processor 101 executing a program stored in the auxiliary storage unit 103. The processor 101 that realizes the above-mentioned functional components corresponds to the "control unit" according to the present disclosure. Note that all or part of the acquisition unit F110, the calculation unit F120, and the request unit F130 may be realized by a hardware circuit such as an ASIC or an FPGA.

[0049] The acquisition unit F110 is one of the functional components for realizing the above-mentioned web server, and interacts with the base terminal 200. For example, when the base terminal 200 accesses a specific web page through a browser, the acquisition unit F110 causes the browser of the base terminal 200 to display an input screen for first information. The specific web page is, for example, a web page for inputting information required for the pick-up procedure for the top coat, or a web page for inputting information indicating that the pick-up procedure for the top coat has been completed. As described above, the first information is information related to the weight (first weight) of the top coat brought to the specific base. The first information includes information regarding the area of ​​the portion (first portion) where the top coat has peeled off on the first vehicle 10. When the first information is input on the input screen described above, the input first information is acquired by the acquisition unit F110. The first information acquired by the acquisition unit F110 is passed from the acquisition unit F110 to the calculation unit F120.

[0050] The calculation unit F120 calculates an incentive to be provided to the first user based on the first information. The calculation unit F120 of this embodiment calculates the weight of the top coat paint that is estimated to have been applied to the first part (first estimated value) based on the area of ​​the first part included in the first information. For example, the calculation unit F120 may calculate the first estimated value based on the area of ​​the first part and the weight per unit area of ​​the top coat paint brought to a specified base. When the first estimated value is calculated in this manner, the calculation unit F120 calculates the incentive based on the ratio of the first weight to the first estimated value (hereinafter, sometimes referred to as the "first ratio"). In this case, the calculation unit F120 calculates the incentive in a manner in which the incentive to be provided to the first user increases as the first ratio increases.

[0051] For example, the calculation unit F120 first determines the coefficient Cf1 based on the correspondence relationship shown in FIG. 6. As shown in FIG. 6, the coefficient Cf1 is set to be a positive number equal to or less than 1.0, and the coefficient Cf1 is set to be larger as the first ratio increases. In the example shown in FIG. 6, when the first ratio is less than 60%, the coefficient Cf1 is set to "0". When the first ratio is 60% or more, the coefficient Cf1 is set to be larger as the first ratio increases, and is set to be the maximum "1.0" when the first ratio is 100% (when the first weight is equal to the first estimated value). The correspondence relationship shown in FIG. 6 may be stored in the auxiliary storage unit 103 in the form of a map, or may be stored in the auxiliary storage unit 103 in the form of a calculation model. The numerical values ​​of the first ratio and the values ​​of the coefficient Cf1 shown in FIG. 6 are merely examples, and are not limited to the example of FIG. 6.

[0052] When the coefficient Cf1 is determined by the above-mentioned method, the calculation unit F120 calculates the incentive to be provided to the first user by multiplying the incentive reference value Icdef by the coefficient Cf1. The above-mentioned reference value Icdef is an upper limit value of the incentive, and corresponds to the value of the incentive (money, points, etc.) to be provided when the first weight is equal to the first estimated value. The incentive calculated in this manner becomes a larger value as the first ratio increases, provided that the first ratio is 60% or more. Also, if the first ratio is less than 60%, the incentive to be provided to the first user becomes "0" (no incentive is provided to the first user). The incentive calculated by the calculation unit F120 is passed from the calculation unit F120 to the request unit F130.

[0053] The method of calculating the incentive is not limited to the above-mentioned method, and any calculation method may be used as long as the closer the first weight is to the first estimated value, the greater the incentive becomes. For example, the incentive may be calculated in a manner that the smaller the difference between the first weight and the first estimated value, the greater the incentive becomes.

[0054] Returning to FIG. 5, the request unit F130, like the acquisition unit F110, is one of the functional components for realizing the above-mentioned web server, and interacts with the base terminal 200. For example, the request unit F130 causes a provision request to be displayed on a browser of the base terminal 200. The provision request at that time includes, for example, the incentive calculated by the calculation unit F120 and a message urging an employee at a specific base to provide the incentive to the first user. An employee who sees such a provision request can provide the incentive calculated by the calculation unit F120 to the first user.

[0055] The functional configuration of the server device 100 is not limited to the example shown in FIG. 5, and functional components can be omitted, changed, or added as appropriate.

[0056] (Processing flow) The flow of processing executed by the server device 100 in this embodiment will be described with reference to Fig. 7 and Fig. 8. Fig. 7 is a flowchart showing a processing routine executed when the base terminal 200 accesses the above-mentioned predetermined web page through a browser. Fig. 8 is a flowchart showing a subroutine executed in step S104 in Fig. 7. Note that the processor 101 of the server device 100 is the executing subject of the processing shown in Fig. 7 and Fig. 8, but the following description will be given mainly with reference to the functional components of the server device 100.

[0057] When the base terminal 200 accesses the above-mentioned predetermined web page through the browser, the acquisition unit F110 displays an input screen for the first information on the browser of the base terminal 200 (step S101), as shown in Fig. 7. After completing the process of step S101, the acquisition unit F110 executes the process of step S102.

[0058] In step S102, the acquisition unit F110 determines whether the input of the first information has been completed on the first information input screen. If the input of the first information has not been completed on the first information input screen (negative determination in step S102), the acquisition unit F110 waits until the input of the first information is completed. If the input of the first information has been completed on the first information input screen (positive determination in step S102), the acquisition unit F110 executes the process of step S103.

[0059] In step S103, the acquisition unit F110 acquires the first information input on the first information input screen. The first information acquired by the acquisition unit F110 is passed from the acquisition unit F110 to the calculation unit F120. The calculation unit F120 executes the process of step S104 when it receives the first information.

[0060] In step S104, the calculation unit F120 calculates an incentive to be provided to the first user based on the first information received from the acquisition unit F110. At that time, the calculation unit F120 calculates the incentive to be provided to the first user according to the subroutine of FIG.

[0061] 8, the calculation unit F120 calculates a first estimated value based on the first information received from the acquisition unit F110 (step S1401). For example, the calculation unit F120 calculates the first estimated value by multiplying the area of ​​the first portion included in the first information by the weight per unit area of ​​the top coat brought to a specified base. After completing the process of step S1401, the calculation unit F120 executes the process of step S1402.

[0062] In step S1402, the calculation unit F120 calculates a first ratio by dividing the first weight included in the first information by the first estimated value calculated in step S1401. After completing the process of step S1402, the calculation unit F120 executes the process of step S1403.

[0063] In step S1403, the calculation unit F120 determines the coefficient Cf1 based on the first ratio calculated in step S1402. For example, the calculation unit F120 determines the coefficient Cf1 based on the first ratio and the correspondence relationship shown in Fig. 6. After completing the process of step S1403, the calculation unit F120 executes the process of step S1404.

[0064] In step S1404, the calculation unit F120 calculates the incentive reference value Icdef by: The incentive to be provided to the first user is calculated by multiplying the coefficient Cf1 determined in step S1403. When the calculation unit F120 finishes executing the process of step S1404, the execution of the subroutine in FIG.

[0065] 7, the calculation unit F120 passes the incentive calculated in step S104 (steps S1401-S1404) to the request unit F130. The request unit F130 executes the process of step S105 when it receives the incentive calculated by the calculation unit F120.

[0066] In step S105, the request unit F130 presents the proposal request to an employee at a predetermined base. Specifically, the request unit F130 displays the proposal request on the browser of the base terminal 200. As described above, the request for provision is a request to provide the incentive calculated by the server device 100 to the first user. When such a request for provision is displayed on the base terminal 200, an employee who sees the proposal request can provide the incentive calculated by the server device 100 to the first user.

[0067] When the request unit F130 finishes executing the process of step S105, the execution of the processing routine in FIG. 7 ends.

[0068] (Effects of the embodiment) According to the embodiment described above, an incentive is provided to a first user who brings to a predetermined base a topcoat coating having a weight of 60% or more of the topcoat coating peeled off from the first vehicle 10. That is, the first user can receive an incentive in return for bringing to a predetermined base a topcoat coating having a weight of 60% or more of the topcoat coating peeled off from the first vehicle 10. This can motivate the first user to bring to a predetermined base a topcoat coating having a weight of 60% or more of the topcoat coating peeled off from the first vehicle 10.

[0069] Furthermore, when the first ratio is 60% or more, the larger the first ratio, the greater the incentive provided to the first user, which can motivate the first user to bring more of the top coat paint peeled off from the first vehicle 10 to a designated base.

[0070] Therefore, it is possible to increase the amount of topcoat paint brought to a specified base out of the topcoat paint peeled off from the first vehicle 10. As a result, it is possible to increase as much as possible the amount of topcoat paint that is properly disposed of out of the topcoat paint peeled off from the first vehicle 10.

[0071] <Modification> In the above embodiment, an example has been described in which the incentive to be provided to the first user is determined based on the first information. Alternatively, the incentive to be provided to the first user may be determined based on the presence or absence of additional information provided by the first user in addition to the first information.

[0072] Here, this information is useful for accurately assessing incentives, assessing the resale value of the first vehicle 10, managing the history of the topcoat painting of the first vehicle 10, improving the topcoat painting, etc. Examples of such additional information include the following information. (1) Images of the first vehicle 10 before and after the top coat peels off (2) An image of the original paint on the area where the top coat has peeled off (3) When the top coat peeled off (4) Why did the topcoat peel off? (5) The method of removing the topcoat if the first user intentionally removed the topcoat. (6) The time it takes for the first user to peel off the topcoat when the first user intentionally peels off the topcoat.

[0073] When the additional information is the above-mentioned (1), the image of the first vehicle 10 before and after the topcoat peeling can be processed to identify the area of ​​the first vehicle 10 where the topcoat has peeled off. This makes it possible to manage the history of the topcoat of the first vehicle 10. Also, by comparing the images of the first vehicle 10 before and after the topcoat peeling, it can be confirmed whether the area of ​​the part (first part) where the first paint film has peeled off matches the area provided in the first information. Also, it becomes possible to more accurately determine whether the topcoat brought by the first user to a specified base has peeled off from the first vehicle 10. As a result, it becomes possible to more accurately evaluate the incentive provided to the first user.

[0074] Furthermore, when the additional information is the above-mentioned (2), it becomes possible to more accurately manage the state of the original paint of the first vehicle 10. As a result, when the first vehicle 10 is sold or returned, it becomes possible to more accurately assess the resale value of the first vehicle 10.

[0075] Furthermore, if the additional information is the above-mentioned (3), the history of the topcoat painting of the first vehicle 10 can be managed more accurately.

[0076] Furthermore, when the additional information is the above-mentioned (4), it becomes possible to more accurately grasp factors that may cause the topcoat to peel off during the use of the first vehicle 10. This makes it possible to identify factors that may cause the topcoat to peel off, except in cases where the first user intentionally peels off the topcoat, and also makes it possible to improve the topcoat in accordance with the identified factors.

[0077] Furthermore, if the additional information is the above-mentioned (5), it is also possible to manage the method by which the top coat applied to the first vehicle 10 was peeled off.

[0078] Furthermore, if the additional information is the above-mentioned (6), it becomes possible for a general user to know the time required to peel off the topcoat by hand.

[0079] Therefore, the incentive calculation may be performed in such a way that the incentive provided to the first user is greater when the first user provides at least one of the additional information (1) to (6) described above to an employee at a specified location than when the first user does not provide such information.

[0080] For example, the calculation unit F120 first calculates the incentive based on the first ratio as described in the above embodiment. Next, the calculation unit F120 may multiply the incentive calculated based on the first ratio by a correction coefficient according to the presence or absence of additional information provided by the first user. In this case, the correction coefficient may be set to a value larger when there is additional information provided by the first user than when there is no additional information provided by the first user. For example, the correction coefficient may be set to "1.0" when there is no additional information provided by the first user, and the correction coefficient may be set to "1.5" when there is additional information provided by the first user.

[0081] The method of correcting the incentive calculated based on the first ratio is not limited to the above-mentioned method. For example, the incentive calculated based on the first ratio may be corrected according to the type or number of additional information provided by the first user. For example, the incentive calculated based on the first ratio may be corrected so that the incentive provided to the first user increases as the number of additional information provided by the first user increases. In addition, the incentive calculated based on the first ratio may be corrected using a correction coefficient set for each type of additional information provided by the first user.

[0082] By determining the incentive in the manner described above, it is possible to motivate the first user to not only bring the topcoat paint peeled off the first vehicle 10 to a designated base, but also to provide additional information to employees at the designated base.

[0083] <Other> The above-described embodiment and modified examples are merely examples, and the present disclosure may be modified as appropriate without departing from the spirit and scope of the present disclosure. For example, a part or all of the processing performed by the server device 100 may be performed by another device (for example, the base terminal 200).

[0084] In addition, the processes and means described in this disclosure can be freely combined and implemented as long as no technical contradiction occurs. Furthermore, a process described as being performed by one device may be shared and executed by multiple devices. Alternatively, a process described as being performed by different devices may be executed by one device. In a computer system, the hardware configuration for implementing each function can be flexibly changed.

[0085] The present disclosure can also be realized by supplying a computer program (information processing program) that implements the functions described in the above embodiments to a computer, and having one or more processors of the computer read and execute the program. Such a computer program may be provided to the computer by a non-transitory computer-readable storage medium that can be connected to the system bus of the computer, or may be provided to the computer via a network. A non-transitory computer-readable storage medium is a recording medium that can store information such as data and programs by electrical, magnetic, optical, mechanical, or chemical action and can be read from a computer or the like. Examples of such a recording medium include any type of disk, such as a magnetic disk (such as a floppy (registered trademark) disk or HDD), an optical disk (such as a CD-ROM, a DVD disk, or a Blu-ray disk). The recording medium may also be a medium such as a ROM, a RAM, an EPROM, an EEPROM, a magnetic card, a flash memory, an optical card, or an SSD (Solid State Drive). [Explanation of symbols]

[0086] 10 First Car 11 Steel plate 20 Undercoat layer 30 Base Layer 40 Clear Layer 50 Peeling layer 60 Peeling layer 70 Base Layer 80 Clear Layer 100 Server device 101 Processor 102 Main memory 103 Auxiliary storage 104 Communications Department F110 Acquisition Department F120 Arithmetic unit F130 Request Department 200 base terminals

Claims

1. executing a first process of providing an incentive to a first user who brings the first paint film, including the easily peelable layer, peeled off from the first vehicle to a predetermined base; A control unit is provided, The control unit is As the first process, Acquiring first information including information on a first weight, which is a weight of the first paint film brought to the specified base, and information on a size of a first portion, which is a portion of the first vehicle from which the first paint film has peeled off; calculating a first estimated value, which is a weight of the first coating film estimated to have been applied to the first portion, based on a size of the first portion, and calculating the incentive to be larger as a ratio of the first weight to the first estimated value is larger; Execute Information processing device.

2. the control unit corrects the incentive calculated based on the first information so that the incentive provided to the first user is larger when the first user provides additional information regarding the peeling of the first paint film from the first vehicle to the predetermined base than when the first user does not provide the additional information; The information processing device according to claim 1 .

3. the additional information includes an image of the first vehicle before the first paint film is peeled off and an image of the first vehicle after the first paint film is peeled off; The information processing device according to claim 2 .

4. the additional information includes an image of an original paint of a portion of the first vehicle from which the first paint film has peeled off; 4. The information processing device according to claim 2 or 3.

5. The additional information includes information regarding a time when the first coating film peeled off. The information processing device according to claim 2 .

6. The additional information includes information regarding a reason why the first coating film peeled off. The information processing device according to claim 2 .

7. The additional information includes information regarding a method for removing the first paint film when the first user intentionally removes the first paint film. The information processing device according to claim 2 .

8. the additional information includes information regarding a time required for the first user to peel off the first paint film when the first user intentionally peels off the first paint film; The information processing device according to claim 2 .

9. The computer executing a first process of providing an incentive to a first user who brings the first paint film, including the easily peelable layer, peeled off from the first vehicle to a predetermined base; 1. An information processing method, comprising: The computer, As the first process, Acquiring first information including information on a first weight, which is a weight of the first paint film brought to the specified base, and information on a size of a first portion, which is a portion of the first vehicle from which the first paint film has peeled off; calculating a first estimated value, which is a weight of the first coating film estimated to have been applied to the first portion, based on a size of the first portion, and calculating the incentive to be larger as a ratio of the first weight to the first estimated value is larger; Execute Information processing methods.

10. the computer corrects the incentive calculated based on the first information so that the incentive provided to the first user is greater when the first user provides additional information regarding the peeling of the first paint film from the first vehicle to the predetermined base than when the first user does not provide the additional information; The information processing method according to claim 9.

11. the additional information includes an image of the first vehicle before the first paint film is peeled off and an image of the first vehicle after the first paint film is peeled off; The information processing method according to claim 10.

12. the additional information includes an image of an original paint of a portion of the first vehicle from which the first paint film has peeled off; 12. The information processing method according to claim 10 or 11.

13. The additional information includes information regarding a time when the first coating film peeled off. The information processing method according to any one of claims 10 to 12.

14. The additional information includes information regarding a reason why the first coating film peeled off.

14. The information processing method according to claim 10.

15. The additional information may include information regarding a case where the first user intentionally peels off the first coating film. information regarding how the first coating was removed; 15. The information processing method according to any one of claims 10 to 14.

16. An information processing program for causing a computer to execute the information processing method according to any one of claims 9 to 15.

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