Product management support system, product management support method, program and management system

Abstract

To provide a shelf stacking management support system, a shelf stacking management support method, a program, and a management system that enable shelf stacking work from a storage to a storefront to be performed smoothly.SOLUTION: A shelf stacking management support system 1 supports stacking of articles on shelves. The shelf stacking management support system 1 includes a shelf stacking request unit acquisition unit (for example, an acquisition unit 102), and a location information notification unit (for example, a notification unit 103). The shelf stacking request unit acquisition unit acquires request information related to shelf stacking of an article based upon a shelf stacking state of articles arranged on the shelves. The location information notification unit gives notice of location information representing storage positions of the article for a picking work performed in a storage for the article associated with the request information.SELECTED DRAWING: Figure 1

Description

[Technical field]

[0001] The present disclosure generally relates to an item delivery management support system, an item delivery management support method, a program, and a management system, and more particularly to an item delivery management support system, an item delivery management support method, a program, and a management system that support the delivery of products. [Background technology]

[0002] 2. Description of the Related Art Conventionally, there has been known a product management system that manages the remaining number of products displayed in a store and replenishes the products (see, for example, Patent Document 1).

[0003] The product management system of Patent Document 1 obtains the remaining in-store quantity after the change for each product in the store when the remaining in-store quantity changes, and determines whether or not each product needs to be replenished at the store based on the obtained remaining in-store quantity. Furthermore, the product management system of Patent Document 1 obtains the remaining in-store quantity after the change for each product stored for replenishment at the store when the remaining in-store quantity changes. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] JP 2009-205482 A Summary of the Invention [Problem to be solved by the invention]

[0005] In the product management system of Patent Document 1, simply managing the remaining quantity of each product at the storefront (store floor) and the remaining quantity in storage may not be enough to smoothly transport the products from the storage facility where they are kept to the storefront.

[0006] The present disclosure has been made in consideration of the above-mentioned problems, and aims to provide an inventory management support system, inventory management support method, program, and management system that can smoothly carry out inventory operations from storage to storefronts. [Means for solving the problem]

[0007] A product picking management support system according to one aspect of the present disclosure supports product picking. The product picking management support system includes a product picking request acquisition unit and a location information notification unit. The product picking request acquisition unit acquires request information regarding the product picking based on the product picking status of the product arranged on a shelf. The location information notification unit notifies location information indicating a storage location of the product when a picking operation is performed in a warehouse for the product related to the request information.

[0008] A stockout management support method according to one aspect of the present disclosure is used in a stockout management support system that supports stockout of a product. The stockout management support system performs a stockout request acquisition process and a location information notification process. The stockout request acquisition process acquires request information regarding stockout of the product based on the stockout status of the product arranged on a shelf. The location information notification process notifies location information indicating the storage location of the product when a picking operation is performed in a warehouse for the product related to the request information.

[0009] A program according to one aspect of the present disclosure is a program for causing a computer to execute the inventory management support method.

[0010] A management system according to an embodiment of the present disclosure includes the inventory management support system, a first operation terminal, and a second operation terminal. The first operation terminal outputs the request information to the inventory management support system. The second operation terminal displays the location information notified by the inventory management support system. Effect of the Invention

[0011] According to the present disclosure, the process of stocking products from the storage facility to the storefront can be carried out smoothly. [Brief description of the drawings]

[0012] [Figure 1]FIG. 1 is a diagram showing a configuration of an item placement management support system according to an embodiment, and a configuration of a management system including the item placement management support system. [Diagram 2] FIG. 2 is a diagram showing a facility that uses the above-mentioned inventory management support system. [Diagram 3] FIG. 3 is a sequence diagram showing the operation of the management system during sorting. [Figure 4] FIG. 4 is a sequence diagram showing the operation of the management system when registering an incoming item. [Diagram 5] FIG. 5 is a sequence diagram showing the operation of the management system in the above embodiment when a request is registered. [Figure 6] FIG. 6 is a sequence diagram showing the operation of the management system during a picking operation. [Figure 7] FIG. 7 is a sequence diagram showing the operation of the management system during display work. [Figure 8] FIG. 8 is a sequence diagram showing the operation of the management system during a return operation. [Figure 9] FIG. 9 is a sequence diagram showing the operation of the management system in the above-mentioned embodiment when all items are sent out at once. [Figure 10] Fig. 10A is a diagram showing the screen configuration of a first assortment screen, and Fig. 10B is a diagram showing the screen configuration of a second assortment screen. [Figure 11] FIG. 11 is a diagram showing the screen configuration of the third assortment screen. [Figure 12] Fig. 12A is a diagram showing the screen configuration of a first stock entry registration screen, and Fig. 12B is a diagram showing the screen configuration of a second stock entry registration screen. [Figure 13] Fig. 13A is a diagram showing the screen layout of a first request registration screen, and Fig. 13B is a diagram showing the screen layout of a second request registration screen. [Figure 14] Fig. 14A is a diagram showing the screen configuration of a request list screen, and Fig. 14B is a diagram showing the screen configuration of a first picking operation screen. [Figure 15]Fig. 15A is a diagram showing a screen configuration of a second picking operation screen, and Fig. 15B is a diagram showing a screen configuration of a third picking operation screen. [Figure 16] Fig. 16A is a diagram showing a screen configuration of a fourth picking operation screen, and Fig. 16B is a diagram showing a screen configuration of a fifth picking operation screen. [Figure 17] Fig. 17A is a diagram showing a screen configuration of a sixth picking operation screen, and Fig. 17B is a diagram showing a screen configuration of a seventh picking operation screen. [Figure 18] Fig. 18A is a diagram showing a screen configuration of an eighth picking operation screen, and Fig. 18B is a diagram showing a screen configuration of a ninth picking operation screen. [Figure 19] Fig. 19A is a diagram showing the screen configuration of a display request list screen, and Fig. 19B is a diagram showing the screen configuration of a first display work screen. [Figure 20] Fig. 20A is a diagram showing a screen configuration of a second display work screen, and Fig. 20B is a diagram showing a screen configuration of a third display work screen. [Figure 21] FIG. 21 is a diagram showing a screen configuration of the fourth display work screen. [Figure 22] Fig. 22A is a diagram showing the screen configuration of a return list screen, and Fig. 22B is a diagram showing the screen configuration of a first return operation screen. [Figure 23] Fig. 23A is a diagram showing the screen configuration of a second return operation screen, and Fig. 23B is a diagram showing the screen configuration of a third return operation screen. [Figure 24] FIG. 24 is a diagram showing the screen configuration of the fourth return operation screen. [Diagram 25] Fig. 25A is a diagram showing the screen configuration of a search screen, and Fig. 25B is a diagram showing the screen configuration of a product list screen. [Figure 26] FIG. 26 is a diagram showing the screen layout of the simultaneous product output operation screen. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0013] The embodiments and modifications described below are merely examples of the present disclosure, and the present disclosure is not limited to the embodiments and modifications. Various modifications other than the following embodiments and modifications are possible according to the design, etc., as long as they do not deviate from the technical idea of ​​the present disclosure.

[0014] (Embodiment) Hereinafter, an item pick-up management support system 1 according to this embodiment will be described with reference to FIGS.

[0015] (1) Overview The product delivery management support system 1 according to this embodiment is, for example, a server 10, as shown in FIG.

[0016] As shown in FIG. 1, the management system 2 of this embodiment includes a server 10 as a product placement management support system 1, and a plurality of operation terminals 20 (two in the illustrated example). The management system 2 is a system that manages products in a facility 5 such as a store. The server 10 manages and supports the placement of products. When it is necessary to distinguish between the plurality of operation terminals 20, they are referred to as a first operation terminal 20a and a second operation terminal 20b. As shown in FIG. 2, the facility 5 includes a store floor 5a which is an area where products are displayed on shelves 520 and sold, and a storage warehouse 5b which stores the products. The storage warehouse 5b has a first storage area 51 and a second storage area 52.

[0017] The multiple operation terminals 20 are, for example, information terminals such as tablet terminals and smartphones. The first operation terminal 20a is a terminal operated by an employee u1 (see FIG. 2) who works on the store floor 5a among the employees who work in the facility 5. The second operation terminal 20b is a terminal operated by an employee u2 (see FIG. 2) who works in the storeroom 5b among the employees who work in the facility 5. Here, the store floor 5a is a place where products are displayed on shelves 520 and sold to customers. The storeroom 5b is a place where products to be sold on the store floor 5a are stored.

[0018] The server 10 acquires from the first operation terminal 20a request information regarding the supply of a product, which is transmitted from the first operation terminal 20a based on the supply status of the product arranged on the shelf 520 on the store floor 5a. When a picking operation is performed in the storage 5b for the product related to the request information, the server 10 notifies the second operation terminal 20b of location information indicating the storage position of the product.

[0019] The products purchased in the facility 5 are displayed on the corresponding shelves 520 on the store floor 5a. The purchased products that are not displayed are stored in the storage warehouse 5b. The products to be stored in the storage warehouse 5b are classified into one of a plurality of groups according to customer demand to which the products belong. For example, the products are classified into either group A or group B according to the turnover rate of the products. More specifically, products with a high turnover rate of the products are classified into group A, and products with a low turnover rate are classified into group B. The products classified into group A are stored in a first storage area 51 close to a door 53 that separates the store floor 5a and the storage warehouse 5b. The products classified into group B are stored in a second storage area 52 that is farther from the door 53 than the first storage area 51.

[0020] The products stored in the storage warehouse 5b are accommodated in a cart truck 501 and stored therein. An employee u1 working on the store floor 5a uses the first operation terminal 20a to request the products to be picked and the number of products to be picked. An employee u2 working in the storage warehouse 5b picks the products requested to be picked based on the number of products to be picked in response to the request from employee u1, and loads them onto a transport cart 510. When the employee u2 finishes the picking work, he places the transport cart 510 loaded with the picked products in a product waiting area 54 provided near the door 53. Here, the work unit of the picking work is determined based on the load capacity of the transport cart 510 on which the products to be picked are placed. For example, when a certain product (first product) for which a request for product output has been made is loaded, if the load amount is less than the load amount of the transport cart 510, another product (second product) for which a request for product output has been made is loaded so that the sum of the load amount of the first product and the load amount of the second product becomes the load amount of the transport cart 510. Also, when a certain product (first product) for which a request for product output has been made is loaded, if the load amount exceeds the load amount of the transport cart 510, the first product is loaded onto multiple transport carts 510. Note that the server 10 may automatically calculate the load amount of the first product, and based on the calculation result, may decide to load the first product and the second product onto one transport cart 510, or may decide to load the first product onto multiple transport carts 510.

[0021] In order to display the products loaded on the transport cart 510 placed in the product waiting area 54 on the shelf 520, employee u1 moves the transport cart 510 close to the shelf 520 on which the products are to be displayed, and performs the work of displaying the products.

[0022] The storage 5b has a plurality of storage areas. In this embodiment, the storage 5b has the first storage area 51 and the second storage area 52, as described above. Each storage area has a plurality of placement areas divided in a matrix. The location information includes information that combines a storage area identifier and a placement area identifier. The storage area identifier is information that identifies a storage area. The placement area identifier is information that identifies a placement area that a storage area corresponding to a storage area identifier has, and is information that specifies the location of the corresponding placement area. For example, the placement area identifier is a combination of a column number and a row number on a matrix for the corresponding placement area. For example, the location information is expressed as "1A-A2-01". For example, "1A" is the storage area identifier of the first storage area 51. "A2-01" is the placement area identifier of the placement area that the first storage area 51 has. "A2" indicates the column number on a matrix for the corresponding placement area. "01" indicates the row number on a matrix for the corresponding placement area.

[0023] (2) Composition (2.1) Server The server 10 serving as the inventory management support system 1 includes a communication unit 11, a storage unit 12, and a control unit 13, as shown in FIG.

[0024] The server 10 has a computer system having, for example, a processor and a memory. The processor executes a program stored in the memory, causing the computer system to function as the control unit 13. The program executed by the processor is pre-recorded in the memory of the computer system here, but may be provided by being recorded on a recording medium such as a memory card, or may be provided via a telecommunications line such as the Internet.

[0025] The server 10 causes the operation terminal 20 to display a screen related to sorting of products, a screen related to inventory registration of products, a screen related to a request for product removal, a screen related to picking of products requested to be removed, a screen related to product display, a screen related to return of products that were not displayed, a screen related to simultaneous product removal, etc. Specifically, the server 10 causes the second operation terminal 20b to display a screen related to sorting of products, a screen related to inventory registration of products, a screen related to picking of products requested to be removed, a screen related to return of products that were not displayed, and a screen related to simultaneous product removal. Furthermore, the server 10 causes the operation terminal 20 to display a screen related to a request for product removal and a screen related to product display.

[0026] The communication unit 11 is a communication interface for communicating with each of the multiple operation terminals 20. The communication unit 11 is connected to each of the multiple operation terminals 20 via a network NT1 (see FIG. 1) such as the Internet.

[0027] The storage unit 12 is composed of a device selected from a ROM (Read Only Memory), a RAM (Random Access Memory), an EEPROM (Electrically Erasable Programmable Read Only Memory), and the like. The storage unit 12 stores information related to the management of each commodity. For example, the storage unit 12 stores, for each commodity, the warehousing date of the commodity, the commodity code, location information indicating the location of the commodity in the storage 5b, the code (car truck code) of the car truck 501 on which the commodity is loaded, and the number of stocks (for example, the number of cases in which the commodity is stored, the number of commodity not stored in the case). The storage unit 12 stores the work status (work status) of the commodity for which a request for product removal has been made. Here, the work status includes the status of the product picking work, the status of the display work, the status of the return work, and the like. The storage unit 12 stores, for each commodity, one group to which the commodity belongs among a plurality of groups according to customer demand in association with the commodity. Depending on the turnover rate of the product removal, the commodity is classified into either group A or group B. For example, products with high turnover rates are stored in association with group A. Products with low turnover rates are stored in association with group B.

[0028] As shown in FIG. 1, the control unit 13 includes a screen creation unit 101, an acquisition unit 102, a notification unit 103, an inventory information change unit 104, and a data creation unit 105.

[0029] The screen creation unit 101 creates information related to a screen to be displayed on the operation terminal 20, and transmits the created information to the operation terminal 20 via the communication unit 11. Specifically, the screen creation unit 101 creates information on a screen related to sorting of products, and transmits it to the second operation terminal 20b. The screen creation unit 101 creates information on a screen related to inventory registration of products, and transmits it to the second operation terminal 20b. The screen creation unit 101 creates information on a screen related to a request for product placement, and transmits it to the first operation terminal 20a. The screen creation unit 101 creates information on a screen related to picking of products requested for placement, and transmits it to the second operation terminal 20b. The screen creation unit 101 creates information on a screen related to displaying products, and transmits it to the first operation terminal 20a. The screen creation unit 101 creates information on a screen related to returning products that were not placed on display, and transmits it to the second operation terminal 20b. The screen creation unit 101 creates information on a screen related to the creation of a screen related to simultaneous placement of products, and transmits it to the second operation terminal 20b.

[0030] The acquisition unit 102 acquires information input to the operation terminal 20 (first operation terminal 20a, second operation terminal 20b) from the operation terminal 20 via the communication unit 11 when the operation terminal 20 is displaying a screen based on information created by the screen creation unit 101.

[0031] Furthermore, when the storage location of the product is undetermined during the product sorting operation, the acquiring unit 102 acquires location information indicating the storage location of the received product (product to be sorted).

[0032] When a product is stored in the storage facility 5b, the acquisition unit 102 uses a screen related to product storage registration to acquire location information for the product, a car truck code that identifies the car truck 501 storing the product, and a product code that identifies the product.

[0033] The acquisition unit 102 acquires request information regarding product delivery based on the status of delivery of the product arranged on the shelf 520 on the store floor 5a, using a screen related to a request for delivery of the product. The acquisition unit 102 acquires out-of-stock information indicating whether the product to be delivered is on the shelf 520 on the store floor 5a, using the screen related to the request for delivery of the product.

[0034] The acquisition unit 102 acquires work-related information related to the work performance of the picking work using a screen related to picking of the product requested to be picked up. The work-related information includes, for example, the picking work start time.

[0035] During a picking operation, the acquisition unit 102 acquires the product code of the product to be picked and the car truck code of the car truck 501 in which the product to be picked is stored, using a screen related to picking of the product requested to be picked.

[0036] The acquiring unit 102 acquires from the storage unit 12 the stock quantity in the storage 5b of the product to be dispensed.

[0037] The acquisition unit 102 acquires simultaneous product-out information related to the products to be shipped simultaneously, using a screen related to the simultaneous product-out. For example, the acquisition unit 102 acquires, as the simultaneous product-out information, the car track code of the car track 501 in which the products to be shipped simultaneously are stored.

[0038] The acquisition unit 102 acquires an instruction to target at least one type of product included in the simultaneous product placement information for simultaneous product placement using a screen related to simultaneous product placement. For example, the acquisition unit 102 acquires an instruction to target at least one type of product among one or more types of products stored in the cart truck 501 represented by the cart truck code for simultaneous product placement.

[0039] Here, in the acquisition unit 102, the function of acquiring request information corresponds to the pick-up request acquisition unit of the present disclosure. In the acquisition unit 102, the function of acquiring product location information during sorting work corresponds to the location location information acquisition unit of the present disclosure. In the acquisition unit 102, the function of acquiring product location information, car track code, and product code when storing products in the storage 5b corresponds to the storage information acquisition unit of the present disclosure. In the acquisition unit 102, the function of acquiring out-of-stock information corresponds to the out-of-stock information acquisition unit of the present disclosure. In the acquisition unit 102, the function of acquiring the inventory number in the storage 5b for the product to be picked from the memory unit 12 corresponds to the inventory number acquisition unit of the present disclosure. In the acquisition unit 102, the function of acquiring work-related information corresponds to the work-related information acquisition unit of the present disclosure. In the acquisition unit 102, the function of acquiring the product code of the product to be picked and the car track code of the car track 501 in which the product to be picked is stored during picking work corresponds to the code acquisition unit of the present disclosure.

[0040] The notification unit 103 notifies the operator (employees u1, u2) of the operation terminal 20 of predetermined information on a screen displayed based on information created by the screen creation unit 101. The notification unit 103 includes the predetermined information, which is the content of the notification, in information related to an image displayed by the display unit 201 of the operation terminal 20. In other words, the screen creation unit 101 creates information related to an image displayed by the display unit 201 of the operation terminal 20, which includes the predetermined information notified by the notification unit 103.

[0041] The acquisition unit 102 also acquires the stock quantity in the storage 5b for the product to be dispensed from the storage unit 12, and the notification unit 103 notifies the stock quantity acquired by the acquisition unit 102 on a screen related to a request for dispensing the product. Here, the acquisition unit 102 acquires the request information after the notification unit 103 displays the stock quantity of the product in the storage 5b.

[0042] If the acquisition unit 102 has already acquired request information for a product to be dispensed, the notification unit 103 issues a warning (notification) in a recognizable manner that a dispense request for the product is duplicated.

[0043] The notification unit 103 notifies the customer of one of a plurality of groups according to customer demand to which the product belongs when the products are sorted in the storehouse 5b, using a screen related to sorting of the products.

[0044] Furthermore, the notification unit 103 notifies location information indicating the storage location of the product when a picking operation is performed in the storage warehouse 5b for the product related to the request information. Specifically, the notification unit 103 notifies the location information indicating the storage location of the product on a screen related to picking of the product requested to be picked up by the first operation terminal 20a. When the products are stored in multiple storage locations, the notification unit 103 gives priority to notifying the location information of the product with the oldest entry date among the products.

[0045] The notification unit 103 notifies the first operation terminal 20a of the operation status related to the picking operation for the product corresponding to the request information on a screen related to picking of the product requested to be picked up. When notifying the operation status, the notification unit 103 further notifies the operation area in which the picking operation for the product will be performed. When notifying the operation status, if the product to be picked up is not displayed on the shelf 520 on the store floor 5a, the notification unit 103 further notifies that the product is out of stock.

[0046] Furthermore, when there are multiple types of products, the notification unit 103 notifies the user of multiple work statuses for each of the multiple types of products in a list. Here, when there are multiple types of products to be put out, the multiple types of products are divided into groups based on multiple pieces of location information corresponding to each of the multiple types of products. The notification unit 103 notifies the user of the work status for each group in a list. When a group is selected from the notified list, the notification unit 103 notifies the user of all types of products belonging to the selected group.

[0047] Furthermore, when a product that is to be picked in a picking operation and is not to be displayed on the shelf 520 is returned to the storage 5b, the notification unit 103 notifies a list of the product.

[0048] Furthermore, when the acquiring unit 102 acquires the simultaneous product placement information, the notifying unit 103 notifies the customer of a list of at least one type of product included in the acquired simultaneous product placement information.

[0049] Here, in the notification unit 103, the function of notifying the number of items in stock in the storage 5b for the item to be put out corresponds to the stock number notification unit of the present disclosure. In the notification unit 103, the function of issuing a warning (notification) in a recognizable manner that the request information for the item has been acquired in duplicate corresponds to the warning notification unit of the present disclosure. In the notification unit 103, the function of notifying location information during picking work corresponds to the location information notification unit of the present disclosure. In the notification unit 103, the function of notifying the work status regarding the picking work, the function of notifying the work area in which the picking work is performed, and the function of notifying that the item is out of stock during picking work correspond to the picking status notification unit of the present disclosure. In the notification unit 103, the function of notifying a list of items when an item that is not displayed on the shelf 520 is returned to the storage 5b corresponds to the list notification unit of the present disclosure. In the notification unit 103, the function of notifying one group to which an item to be put into the storage 5b belongs among multiple groups corresponds to the group notification unit of the present disclosure.

[0050] The inventory information change unit 104 changes the inventory information indicating the inventory quantity of the product to be picked in the storage 5b during the picking operation according to the request information. Specifically, the inventory information change unit 104 updates the inventory quantity by subtracting the number of products picked by the picking operation from the inventory quantity of the product to be picked stored in the storage unit 12.

[0051] Furthermore, when products to be picked in accordance with the request information are displayed on the shelves 520 on the store floor 5a and then the products to be picked that are not displayed on the shelves 520 are returned to the storage 5b, the inventory information changing unit 104 changes the inventory information of the products again. Specifically, the inventory information changing unit 104 adds the number of returned products to the inventory number of the products to be picked that is stored in the memory unit 12, to update the inventory number.

[0052] The inventory information change unit 104 also changes the inventory information indicating the inventory quantity of the product to be picked in the storage warehouse 5b during picking work for simultaneous product removal. Furthermore, even if the products to be picked for simultaneous product removal are displayed on the shelves 520 on the store floor 5a and then the products to be picked that are not displayed on the shelves 520 are returned from the storage warehouse 5b, the inventory information change unit 104 changes the inventory information of the products again.

[0053] The data creation unit 105 creates data regarding an order for the product based on the stock quantity and out-of-stock information of the product to be put out acquired by the acquisition unit 102.

[0054] (2.2) Operation terminal The operation terminal 20 has, for example, a computer system having a processor and a memory. The processor executes a program stored in the memory, causing the computer system to realize the functions of the operation terminal 20. The program executed by the processor is pre-recorded in the memory of the computer system here, but may be provided by being recorded on a recording medium such as a memory card, or may be provided via an electric communication line such as the Internet.

[0055] The operation terminal 20 is configured to be able to communicate with a server 10, which is the inventory management support system 1, via a network NT1.

[0056] The operation terminal 20 has a display unit 201 that displays a screen etc. requested from the server 10, and an operation unit 202 that accepts operations by employees u1 and u2. The operation terminal 20 is equipped with a touch panel display 203, which functions as the display unit 201 and the operation unit 202. In the following description, various touch operations on buttons on the screen displayed on the display unit 201 are expressed as "tap" etc. However, the operation unit 202 is not limited to the functions of the touch panel display 203, and may be, for example, a keyboard, a pointing device, a mechanical switch, etc.

[0057] Dedicated application software for the product management support system 1 (hereinafter, referred to as the product management support AP) is installed on the operation terminal 20. Employees u1 and u2 start the product management support AP by operating the operation terminal 20. After starting the product management support AP, employees u1 and u2 perform various inputs based on the displayed screen.

[0058] (3) Operation The operation of the management system 2 will be described below with reference to FIGS.

[0059] (3.1) Sorting operation Here, the operation of the management system 2 during sorting will be described with reference to FIG.

[0060] Employee u2 launches a dedicated application (hereinafter, referred to as "item management support AP") of the item management support system 1 on the second operation terminal 20b. Specifically, when the second operation terminal 20b launches the item management support AP, it displays a login screen on the display unit 201. Employee u2 inputs necessary information (login ID, password) on the login screen. If the combination of the input login ID and password is valid, the second operation terminal 20b displays a menu screen.

[0061] Employee u2 selects a menu related to sorting work on the menu screen. When a menu related to sorting work is selected on the menu screen, the second operation terminal 20b displays the first sorting screen G10 (see FIG. 10A) based on the first sorting screen information (step S1). Here, the first sorting screen information includes information necessary for displaying the first sorting screen G10.

[0062] The operation unit 202 of the second operation terminal 20b accepts input of the product codes of the products to be sorted while the display unit 201 is displaying the first assortment screen G10, and transmits the accepted product codes to the server 10 (steps S2, S3).

[0063] The screen creation unit 101 of the server 10 acquires information (e.g., product images) about the product corresponding to the product code accepted by the second operation terminal 20b from the storage unit 12. The screen creation unit 101 transmits second assortment screen information including the acquired product images and information necessary for displaying the second assortment screen G11 (see FIG. 10B) to the second operation terminal 20b (steps S4 and S5).

[0064] When the second operation terminal 20b receives the second assortment screen information from the server 10, it displays the second assortment screen G11 on the display unit 201 based on the received second assortment screen information. The second assortment screen G11 displays the group to which the products to be sorted belong, that is, the second assortment screen G11 notifies the employee u2 of the group to which the products to be sorted belong, so the employee u2 can confirm the group to which the products to be sorted belong. The operation unit 202 of the second operation terminal 20b accepts an instruction to transition to a screen while the display unit 201 is displaying the second assortment screen G11 (step S6).

[0065] When the second operation terminal 20b receives an instruction to transition the screen, it displays the third sorting screen G12 (see FIG. 11) on the display unit 201 based on the third sorting screen information. Here, the third sorting screen information is information including images of products and information necessary for displaying the third sorting screen G12. The operation unit 202 of the second operation terminal 20b receives input of product-related information while the display unit 201 is displaying the third sorting screen G12, and transmits the received product-related information to the server 10 (steps S7 and S8). Here, the product-related information includes the car track code of the car track 501 in which the products to be sorted are stored, and information on the number of products to be sorted. The number information includes the number of cases in which the products are stored, and the number not stored in the cases.

[0066] The control unit 13 of the server 10 performs a sorting registration process (step S9). Specifically, in the sorting registration process, the control unit 13 stores in the storage unit 12 the commodity code of the commodity to be sorted, the group to which the commodity belongs, the car truck code of the car truck on which the commodity is loaded, and the number of the commodity loaded on the car truck in association with each other.

[0067] When a product arrives and the storage location of the product has not yet been determined, the acquisition unit 102 may acquire the storage location of the arrived product when the product is sorted.

[0068] (3.2) Operation when registering inventory Here, the operation of the management system 2 at the time of warehousing registration will be described with reference to FIG.

[0069] When the employee u2 performs a predetermined operation on the second operation terminal 20b, the display unit 201 of the second operation terminal 20b displays a menu screen.

[0070] The employee u2 selects a menu item related to the warehousing registration work on the menu screen. When the menu item related to the warehousing registration work is selected on the menu screen, the second operation terminal 20b requests the server 10 to display the first warehousing registration screen G20 (see FIG. 12A) (steps S21 and S22).

[0071] When the screen creation unit 101 of the server 10 receives a request for the first inventory registration screen G20 from the second operation terminal 20b, it transmits first inventory registration screen information including information necessary for displaying the first inventory registration screen G20 to the second operation terminal 20b (steps S23, S24).

[0072] When the second operation terminal 20b receives the first warehousing registration screen information from the server 10, it displays the first warehousing registration screen G20 on the display unit 201 based on the received first warehousing registration screen information. The operation unit 202 of the second operation terminal 20b accepts input of warehousing related information related to the product to be registered while the display unit 201 is displaying the first warehousing registration screen G20, and transmits the accepted warehousing related information to the server 10 (steps S25, S26). Here, the warehousing related information includes location information for the product to be registered, a car track code of the car track 501 storing the product, and a product code of the product. The acquisition unit 102 of the server 10 acquires the warehousing related information, i.e., location information for the product to be registered, a car track code of the car track 501 storing the product, and a product code of the product.

[0073] When the screen creation unit 101 of the server 10 receives the inventory-related information from the second operation terminal 20b, it transmits second inventory registration screen information to the second operation terminal 20b, the second inventory registration screen information including an image of the product that is the subject of the inventory registration and including information necessary for displaying the second inventory registration screen G21 (see Figure 12B) (steps S27, S28).

[0074] When the second operation terminal 20b receives the second inventory registration screen information from the server 10, it displays the second inventory registration screen G21 on the display unit 201 based on the received second inventory registration screen information. The operation unit 202 of the second operation terminal 20b accepts an input of inventory quantity information related to the inventory quantity while the display unit 201 is displaying the second inventory registration screen G21, and transmits the accepted inventory quantity information to the server 10 (steps S29, S30). Specifically, the operation unit 202 accepts an input of the number of cases in which the products are stored and the number of products not stored in the cases, and transmits information including the number of cases and the number of products not stored in the cases as inventory quantity information to the server 10. The acquisition unit 102 of the server 10 acquires the inventory quantity information.

[0075] The control unit 13 of the server 10 performs a warehousing registration process (step S31). Specifically, in the warehousing registration process, the control unit 13 stores in the storage unit 12 the location information, the car / truck code, and the number of items in the warehousing-related information in association with the product code of the product that is the subject of the warehousing registration.

[0076] (3.3) Operation when requesting product (when registering a request) Here, the operation of the management system 2 when registering a product pick-up request will be described with reference to FIG.

[0077] When the employee u1 performs a predetermined operation on the first operation terminal 20a, the display unit 201 of the first operation terminal 20a displays a menu screen.

[0078] The employee u1 selects a menu related to the request registration work on the menu screen. When the menu related to the request registration work is selected on the menu screen, the first operation terminal 20a displays the first request registration screen G30 (see FIG. 13A) based on the first request registration screen information (step S41). Here, the first request registration screen information includes information necessary for displaying the first request registration screen G30.

[0079] While the display unit 201 is displaying the first request registration screen G30, the operation unit 202 of the first operation terminal 20a accepts input of the product code of the product to be requested (product to be delivered) and transmits the accepted product code to the server 10 (steps S42, S43).

[0080] When the screen creation unit 101 of the server 10 receives the product code of the requested product from the first operation terminal 20a, the screen creation unit 101 transmits second request registration screen information including an image of the requested product and information necessary for displaying the second request registration screen G31 (see FIG. 13B) to the first operation terminal 20a (steps S44 and S45). Here, the second request registration screen information includes the stock quantity of the requested product in the storage 5b. That is, it includes the stock quantity of the requested product notified by the notification unit 103. As a result, the second request registration screen G31 displays the stock quantity of the requested product. In addition, if the product with the product code received from the first operation terminal 20a has already been requested and the work of displaying the product on the shelf 520 of the store floor 5a has not been completed, the second request registration screen information includes warning information that the product request for the product to be displayed is duplicated. As a result, in the case where the requested product is duplicated, a warning is displayed on the second request registration screen G31 that the product request for the requested product is duplicated. That is, if a different request is received for a product to be put out during the period from when a request for the product to be put out (registration of a request for putting out the product out) to when the display of the product is completed, a warning is displayed.

[0081] When the first operation terminal 20a receives the second request registration screen information from the server 10, it displays the second request registration screen G31 on the display unit 201 based on the received second request registration screen information (step S46). The operation unit 202 of the first operation terminal 20a accepts input of request information while the display unit 201 is displaying the second request registration screen G31, and transmits the accepted request information to the server 10 (steps S47, S48). Here, the request information includes at least the number of cases in which the requested product is stored and the number of products not stored in the cases. If the requested product is not on the shelf 520 of the store floor 5a, the first operation terminal 20a further transmits out-of-stock information indicating that to the server 10. The acquisition unit 102 of the server 10 acquires the request information. Also, if the first operation terminal 20a has transmitted out-of-stock information, the acquisition unit 102 further acquires the out-of-stock information.

[0082] The control unit 13 of the server 10 transmits screen information including information for displaying a list of registered requests to the first operation terminal 20a. Furthermore, when the control unit 13 receives request information from the first operation terminal 20a, the control unit 13 associates the request information with the product code of the requested product in the storage unit 12. At this time, if the control unit 13 has also received out-of-stock information, the control unit 13 further associates the out-of-stock information with the product code of the quest target product in the storage unit 12. Furthermore, the control unit 13 associates the work status of the picking work with the product code of the requested product.

[0083] When the first operation terminal 20a receives screen information for displaying a list of requests from the server 10, the first operation terminal 20a displays the list of requests on the display unit 201 based on the received screen information.

[0084] (3.4) Actions when picking Here, the operation of the management system 2 during a picking operation will be described with reference to FIG.

[0085] When the employee u2 performs a predetermined operation on the second operation terminal 20b, the display unit 201 of the second operation terminal 20b displays a menu screen.

[0086] The employee u2 selects a menu item related to the picking work on the menu screen. When the menu item related to the picking work is selected on the menu screen, the second operation terminal 20b requests the server 10 to display a request list screen G40 (see FIG. 14A) (steps S61 and S62).

[0087] When the screen creation unit 101 of the server 10 receives a request for the request list screen G40 from the second operation terminal 20b, it transmits request list screen information including information necessary for displaying the request list screen G40 to the second operation terminal 20b (steps S63, S64). On the request list screen G40, a list is displayed per picking task, i.e., per request for item picking. The information displayed per request includes the task status related to the picking task of the item corresponding to the request, and the task area where the picking task will be performed. Furthermore, if the acquisition unit 102 of the server 10 has acquired out-of-stock information, the information displayed per request includes the out-of-stock information related to the item to be picked.

[0088] When the second operation terminal 20b receives the request list screen information from the server 10, it displays the request list screen G40 on the display unit 201 based on the received request list screen information (step S65).

[0089] While the display unit 201 is displaying the request list screen G40, the operation unit 202 of the second operation terminal 20b accepts input of one of the one or more requests displayed in the request list, and transmits selection information related to the accepted request to the server 10 (step S66).

[0090] When the screen creation unit 101 receives the selection information from the second operation terminal 20b, it transmits to the second operation terminal 20b first picking work screen information for displaying information related to one or more products (products to be put out) included in the request represented by the received selection information (steps S67, S68). The information related to the product to be put out includes location information for the product, the number of cases in which the product is stored and the number of products not stored in the case included in the request information for the product, the product, and detailed information about the product. Here, when the product to be put out is stored in multiple storage locations, location information of the product with the oldest storage date is preferentially included. In addition, when the acquisition unit 102 of the server 10 acquires out-of-stock information, the information related to the product to be put out further includes out-of-stock information. Note that when the product to be put out is stored in multiple storage locations, location information for all products may be displayed, that is, all of the multiple location information may be displayed.

[0091] When the second operation terminal 20b receives the first picking work screen information from the server 10, it displays the first picking work screen G41 (see FIG. 14B) on the display unit 201 based on the received first picking work screen information (step S69).

[0092] When the operation unit 202 of the second operation terminal 20b receives an operation to notify the start of work while the display unit 201 is displaying the first picking work screen G41, the operation unit 202 transmits work-related information indicating the start of work to the server 10 (steps S70, S71). In addition, the display unit 201 of the second operation terminal 20b changes the screen to be displayed from the first picking work screen G41 to the second picking work screen G42 (see FIG. 15A). The acquisition unit 102 of the server 10 acquires the action-related information.

[0093] When the acquisition unit 102 receives the work-related information from the second operation terminal 20b, the control unit 13 of the server 10 performs work-related processing (step S72). Specifically, the control unit 13 starts measuring the time required for the picking work in the work-related processing. Furthermore, the control unit 13 performs exclusive control in the work-related processing so that a selected request from among one or more requests cannot be selected by other employees.

[0094] When the operation unit 202 of the second operation terminal 20b receives an operation to select a product to be picked while the display unit 201 is displaying the second picking work screen G42, the operation unit 202 transmits information related to the received product to the server 10 (steps S73, S74).

[0095] When the screen creation unit 101 of the server 10 receives information related to the product to be picked from the second operation terminal 20b, it transmits third picking work screen information including information necessary for displaying the third picking work screen G43 (see FIG. 15B) to the second operation terminal 20b (steps S75, S76).

[0096] The operation unit 202 of the second operation terminal 20b accepts input of the product code of the product to be picked while the display unit 201 is displaying the third picking work screen G43 (step S77). At this time, the display unit 201 changes the screen to be displayed from the third picking work screen G43 to the fourth picking work screen G44 (see FIG. 16A).

[0097] While the display unit 201 is displaying the fourth picking work screen G44, the operation unit 202 of the second operation terminal 20b accepts input of the car truck code of the car truck in which the products to be picked are stored and the number of items to be picked (step S78). Here, the number of items to be picked includes the number of cases in which the products to be picked are stored and the number of items not stored in the cases.

[0098] When the input in steps S77 and S78 is completed, the second operation terminal 20b transmits the code information including the product code and the car track code, and the number of items picked to the server 10 (step S79). At this time, the display unit 201 changes the screen to be displayed from the fourth picking work screen G44 to the fifth picking work screen G45 (see FIG. 16B). The acquisition unit 102 of the server 10 acquires the code information and the number of items picked.

[0099] When another product is selected as a picking target on the fifth picking work screen G45, the second operation terminal 20b returns to step S74 and continues the process.

[0100] When the second operation terminal 20b accepts an operation to end the picking work on the fifth picking work screen G45, a picking completion process is performed between the second operation terminal 20b and the server 10 (step S80). Specifically, the server 10 displays a screen on the display unit 201 of the second operation terminal 20b inquiring whether or not to continue the picking process. If picking is to be continued, for example, the display unit 201 of the second operation terminal 20b displays a request list screen. That is, the process returns to step S66. If picking is not to be continued and there is an unpicked product among one or more products displayed on the first picking work screen G41, a screen inquiring whether or not to create (register) a new request for the unpicked product is displayed on the display unit 201 of the second operation terminal 20b. If a new request is to be created, the server 10 creates a request including the unpicked product, and displays a list on the second operation terminal 20b. Furthermore, the server 10 causes the second operation terminal 20b to display a screen for specifying a location to park the transport cart 510 loaded with the picked products. The control unit 13 of the server 10 also stops timing and ends the exclusive control. The inventory information change unit 104 of the server 10 updates the inventory quantity of the product in the storage 5b based on the number of picked products.

[0101] (3.5) Behavior during display Here, the operation of the management system 2 when displaying products will be described with reference to FIG.

[0102] When the employee u1 performs a predetermined operation on the first operation terminal 20a, the display unit 201 of the first operation terminal 20a displays a menu screen.

[0103] The employee u1 selects a menu item related to the display work on the menu screen. When the menu item related to the display work is selected on the menu screen, the first operation terminal 20a requests the server 10 to display a display request list screen G50 (see FIG. 19A) (steps S91 and S92).

[0104] When the screen creation unit 101 of the server 10 receives a request for the display request list screen G50 from the first operation terminal 20a, it transmits display request list screen information including information necessary for displaying the display request list screen G50 to the first operation terminal 20a (steps S93, S94).

[0105] When the first operation terminal 20a receives the display request list screen information from the server 10, it displays the display request list screen G50 on the display unit 201 based on the received display request list screen information (step S95).

[0106] The operation unit 202 of the first operation terminal 20a selects and accepts one display request from the one or more display requests displayed on the display request list screen G50 while the display unit 201 is displaying the display request list screen G50. The first operation terminal 20a transmits information related to the accepted display request to the server 10 (step S96).

[0107] When the screen creation unit 101 receives the selected display request from the first operation terminal 20a, it transmits first display work screen information for displaying information related to one or more products (products to be displayed) included in the received display request to the first operation terminal 20a (steps S97, S98).

[0108] Upon receiving the first display work screen information from the server 10, the first operation terminal 20a displays the first display work screen G51 (see FIG. 19B) on the display unit 201 based on the received first display work screen information (Step S99).

[0109] When the operation unit 202 of the first operation terminal 20a receives an operation to notify the start of work while the display unit 201 is displaying the first display work screen G51, it transmits display work related information indicating the start of work to the server 10 (steps S100, S101). In addition, the display unit 201 of the first operation terminal 20a changes the screen to be displayed from the first display work screen G51 to the second display work screen G52 (see FIG. 20A).

[0110] When the control unit 13 of the server 10 receives the display work related information from the first operation terminal 20a, it performs a display work related process (step S102). Specifically, the control unit 13 starts measuring the time required for the display work in the display work related process. Furthermore, the control unit 13 performs exclusive control in the display work related process so that a selected request from one or more requests cannot be selected by other employees.

[0111] When the first operation terminal 20a accepts an operation on the second display work screen G52 to the effect that the display work has been completed, a display completion process is performed between the second operation terminal 20b and the server 10 (step S103). Specifically, the server 10 causes the display unit 201 of the first operation terminal 20a to display a screen inquiring whether there are any products that could not be displayed, i.e., products to be returned to the storage 5b. If there are any products to be returned in the storage 5b, the server 10 causes the first operation terminal 20a to display a screen for specifying a location for the returned products. In addition, the control unit 13 of the server 10 stops counting the time and ends the exclusive control.

[0112] (3.6) Return Operation Here, the operation of the management system 2 when returning the product to the warehouse 5b will be described with reference to FIG.

[0113] When the employee u2 performs a predetermined operation on the second operation terminal 20b, the display unit 201 of the second operation terminal 20b displays a menu screen.

[0114] The employee u2 selects a menu item related to the return operation on the menu screen. When the menu item related to the return operation is selected on the menu screen, the second operation terminal 20b requests the server 10 to display the return list screen G60 (see FIG. 22A) (steps S111 and S112).

[0115] When the screen creation unit 101 of the server 10 accepts a request for the return list screen G60 from the second operation terminal 20b, it transmits return list screen information including information necessary for displaying the return list screen G60 to the second operation terminal 20b (steps S113, S114).

[0116] When the second operation terminal 20b receives the return list screen information from the server 10, it displays the return list screen G60 on the display unit 201 based on the received return list screen information (step S115).

[0117] While the display unit 201 is displaying the return list screen G60, the operation unit 202 of the second operation terminal 20b accepts input of one of the one or more return requests displayed in the return list, and transmits information related to the accepted return request to the server 10 (step S116).

[0118] When the screen creation unit 101 receives information related to the selected return request from the second operation terminal 20b, it transmits first return work screen information to the second operation terminal 20b for displaying information related to one or more products (products to be returned) included in the request represented by the received information (steps S117, S118).

[0119] When the second operation terminal 20b receives the first return work screen information from the server 10, it displays the first return work screen G61 (see FIG. 22B) on the display unit 201 based on the received first return work screen information (step S119).

[0120] When the operation unit 202 of the second operation terminal 20b receives an operation to notify the start of work while the display unit 201 is displaying the first return work screen G61, the operation unit 202 transmits return work related information indicating the start of work to the server 10 (steps S120, S121). In addition, the display unit 201 of the second operation terminal 20b changes the screen to be displayed from the first return work screen G61 to the second return work screen G62 (see FIG. 23A).

[0121] When the control unit 13 of the server 10 receives the return work related information from the second operation terminal 20b, it performs a return work related process (step S122). Specifically, the control unit 13 starts measuring the time required for the return work in the return work related process. Furthermore, the control unit 13 performs exclusive control in the return work related process so that another employee cannot select a selected return request from among one or more return requests.

[0122] The operation unit 202 of the second operation terminal 20b accepts input of the product code of the product to be returned while the display unit 201 is displaying the second return work screen G62 (step S123). At this time, the display unit 201 changes the screen to be displayed from the second return work screen G62 to the third return work screen G63 (see FIG. 23B).

[0123] While the display unit 201 is displaying the third return operation screen G63, the operation unit 202 of the second operation terminal 20b accepts input of the car track code of the car track in which the products to be returned are stored and the number of products to be returned (step S124). Here, the number of products to be returned includes the number of cases in which the products to be returned are stored and the number of products not stored in the cases.

[0124] When the input in steps S123 and S124 is completed, the second operation terminal 20b transmits the code information including the product code and the car track code, and the number of items to be returned to the server 10 (step S125). At this time, the display unit 201 changes the screen to be displayed from the third return work screen G63 to the fourth return work screen G64 (see FIG. 24).

[0125] When another product is selected as a product to be returned on the fourth return operation screen G64, the second operation terminal 20b returns to step S123 and continues the process.

[0126] When the second operation terminal 20b accepts an operation to end the return operation on the fourth return operation screen G64, a return completion process is performed between the second operation terminal 20b and the server 10 (step S126). Specifically, the control unit 13 of the server 10 stops counting time and ends the exclusive control. As in the picking completion process and the display completion process, a screen inquiring whether or not to continue the return may be displayed on the display unit 201 of the second operation terminal 20b. When the return is continued, for example, the display unit 201 of the second operation terminal 20b displays a return list screen G60. Furthermore, the inventory information change unit 104 of the server 10 updates the inventory quantity of the product in the storage 5b based on the number of returned products.

[0127] (3.7) Operation when all items are sent at once Here, the operation of the management system 2 during simultaneous product delivery will be described with reference to FIG.

[0128] When the employee u2 performs a predetermined operation on the second operation terminal 20b, the display unit 201 of the second operation terminal 20b displays a menu screen.

[0129] The employee u2 selects a menu item related to the simultaneous product placement work on the menu screen. When the menu item related to the simultaneous product placement work is selected on the menu screen, the second operation terminal 20b displays the search screen G70 (see FIG. 25A) based on the search screen information (step S131). Here, the search screen information includes information necessary for displaying the search screen G70.

[0130] The operation unit 202 of the second operation terminal 20b accepts input of search information representing a search condition while the display unit 201 is displaying the search screen G70, and transmits the accepted search information to the server 10 (steps S132, S133). Here, the search condition is, for example, a car track code.

[0131] The control unit 13 of the server 10 searches for products to be put out at once based on the search conditions indicated by the search information received from the second operation terminal 20b (step S134). If the search conditions are car track codes, the control unit 13 searches for all of the products stored in the car track indicated by the car track code.

[0132] The screen creation unit 101 of the server 10 transmits product list screen information for displaying information related to all of the one or more searched products to the second operation terminal 20b (step S135).

[0133] When the second operation terminal 20b receives the product list screen information from the server 10, it displays the product list screen G71 (see FIG. 25B) on the display unit 201 based on the received product list screen information (step S136).

[0134] When the operation unit 202 accepts a selection of a product to be put out at once while the search screen G70 is being displayed, the display unit 201 of the second operation terminal 20b displays a simultaneous putting out work screen G72 (see FIG. 26).

[0135] The operation unit 202 of the second operation terminal 20b receives information related to the selected product (product to be put out at once) on the simultaneous product putting work screen G72 on the display unit 201 (step S137). The second operation terminal 20b transmits the information related to the product received by the operation unit 202 to the server 10 (step S138). Here, the information related to the products to be put out at once includes the number of products to be put out at once.

[0136] When the control unit 13 of the server 10 receives the information on the products to be put out at the same time from the second operation terminal 20b, the control unit 13 of the server 10 performs a process related to the simultaneous putting out (step S139). Specifically, the control unit 13 updates the stock quantity of the products to be put out at the same time.

[0137] (3.8) Product ordering behavior The operation of the management system 2 when ordering a product will now be described.

[0138] The acquisition unit 102 of the server 10 acquires out-of-stock information indicating whether the product to be put out is present on the shelf 520 of the store floor 5a. For example, the acquisition unit 102 acquires the out-of-stock information when a product putting out request is made (when a request is registered).

[0139] The acquisition unit 102 acquires the inventory quantity in the storage warehouse 5b for the product to be put out from the storage unit 12. For example, when the acquisition unit 102 acquires out-of-stock information for the product to be put out, the acquisition unit 102 acquires the inventory quantity of the product in the storage warehouse 5b from the storage unit 12.

[0140] The data creation unit 105 creates data regarding ordering of a product based on the stock quantity and out-of-stock information acquired by the acquisition unit 102. For example, when the acquisition unit 102 acquires out-of-stock information regarding a product to be put out and the stock quantity of the product is 0, the data creation unit 105 creates data regarding ordering of the product.

[0141] (4) Screen Hereinafter, each screen that the server 10 causes the operation terminal 20 to display will be described with reference to FIGS. 10A to 26. FIG.

[0142] (4.1) Screen for sorting operations Here, each screen relating to the sorting work will be described with reference to FIGS. 10A to 11. FIG.

[0143] (4.1.1) First sorting screen The first assortment screen G10 is displayed on the display unit 201 of the second operation terminal 20b. The display unit 201 of the second operation terminal 20b displays the first assortment screen G10 based on the first assortment screen information. Fig. 10A shows the screen configuration of the first assortment screen G10.

[0144] As shown in FIG. 10A, the first assortment screen G10 includes a product information input area R10 and a confirm button B10.

[0145] In the product information input area R10, the product code of the product to be sorted is input as product information of the product. For example, employee u2 directly inputs the product code in the product information input area R10. Alternatively, the employee u2 may scan a barcode representing the product code of the product to be sorted with a scanner or the like, and the product code that is the scan result may be input into the product information input area R10.

[0146] The confirm button B10 is a button that is operated (for example, tapped) by the employee u2 when sorting the products with the product codes input in the product information input area R10.

[0147] When the Confirm button B10 is operated, the display unit 201 of the second operation terminal 20b changes the screen to be displayed from the first assortment screen G10 to the second assortment screen G11. That is, the second operation terminal 20b transmits the input product code to the server 10 and receives second assortment screen information from the server 10.

[0148] (4.1.2) Second sorting screen The second assortment screen G11 is displayed on the display unit 201 of the second operation terminal 20b. The display unit 201 of the second operation terminal 20b displays the second assortment screen G11 based on the second assortment screen information received from the server 10. Fig. 10B shows the screen configuration of the second assortment screen G11.

[0149] As shown in FIG. 10B, the second assortment screen G11 includes a product information input area R10, a confirm button B10, and a first display area R11.

[0150] The first display area R11 includes a product display area R11a and a group selection area R11b. In the product display area R11a, the product name, image, and the date when the product was last stocked corresponding to the product code input in the product information input area R10 are displayed. In the group selection area R11b, one of a plurality of groups according to customer demand, to which the product displayed in the product display area R11a belongs, is displayed. The employee u2 instructs a screen transition by tapping the group selection area R11b.

[0151] When the group selection area R11b is tapped, the display unit 201 of the second operation terminal 20b transitions the displayed screen from the second assortment screen G11 to the third assortment screen G12.

[0152] 10B, the second assortment screen G11 further includes a second display area R11c. The second display area R11c displays a button that is operated (for example, tapped) by the employee u2 when the employee u2 wishes to cancel the display of the product displayed in the product display area R11a. When the employee u2 taps the button displayed in the second display area R11c, the display unit 201 of the second operation terminal 20b changes the screen to be displayed from the second assortment screen G11 to the first assortment screen G10.

[0153] (4.1.3) Third sorting screen The third assortment screen G12 is displayed on the display unit 201 of the second operation terminal 20b. The display unit 201 of the second operation terminal 20b displays the third assortment screen G12 based on the third assortment screen information received from the server 10. Fig. 11 shows the screen configuration of the third assortment screen G12.

[0154] As shown in FIG. 11, the third assortment screen G12 includes a product display area R12a, a code input area R12b, a first display area R12c, a second display area R12d, a first button B12a, and a second button B12b.

[0155] In the product display region R12a, the product code of the product to be sorted, the product name, a product image, and the date on which the product was recently received are displayed.

[0156] In the code input area R12b, the car track code of the car track that stores the products to be sorted is input. For example, the employee u2 directly inputs the car track code in the code input area R12b. Alternatively, the employee u2 may scan a barcode representing the car track code with a scanner or the like, and the car track code that is the scan result may be input in the code input area R12b.

[0157] The first button B12a is a button that is operated (for example, tapped) by the employee u2 when the cart track in which the commodities to be sorted are stored is confirmed, that is, when the input cart track code is confirmed.

[0158] The first display area R12c is an area for inputting the number of items to be sorted. That is, the first display area R12c is an area for inputting the number of cases in which items are stored and the number of items not stored in the cases. The first display area R12c has a first input area R121, a second input area R122, a third input area R123, and a total number display area R124. In the first input area R121, the number of items to be sorted that are not stored in the cases is input. In the second input area R122, the maximum number that can be stored in a case, that is, the number of items per case, is input. In the third input area R123, the number of cases of the items to be sorted is input. In the total number display area R124, the total number of items to be sorted calculated based on the numerical values ​​input in the first input area R121, the second input area R122, and the third input area R123 is displayed.

[0159] The second button B12b is a button that is operated (e.g., tapped) by the employee u2 when adding a cart truck that stores the products to be sorted. When the second button B12b is operated, a first display area R12c is additionally displayed. The employee u2 inputs a cart truck code and quantity information in the additionally displayed first display area R12c.

[0160] In the second display area R12d, a button to be operated (for example, tapped) by the employee u2 when there is no error in the contents entered in the first display area R12c is displayed.

[0161] When a button in the second display region R12d is operated, the second operation terminal 20b transmits product-related information to the server 10. At this time, the server 10 stores in the memory unit 12 the product code of the product to be sorted, the group to which the product belongs, the car truck code of the car truck on which the product is loaded, and the number of products loaded on the car truck in association with each other.

[0162] (4.2) Screen for registering inventory Here, each screen related to the sorting work will be described with reference to FIG. 12A and FIG. 12B.

[0163] (4.2.1) First Stock Entry Registration Screen The first warehousing registration screen G20 is displayed on the display unit 201 of the second operation terminal 20b. The display unit 201 of the second operation terminal 20b displays the first warehousing registration screen G20 based on the first warehousing registration screen information received from the server 10. Fig. 12A shows the screen configuration of the first warehousing registration screen G20.

[0164] As shown in FIG. 12A, the first inventory registration screen G20 includes a first display area R20a.

[0165] The first display area R20a includes a first tag R201 and a second tag R202. The first tag R201 and the second tag R202 are operated when the employee u2 selects the storage unit when registering a warehousing. The first tag R201 is selected when the storage unit is to be a cart truck unit. The second tag R202 is selected when the storage unit is to be a product unit. Here, a case where the second tag R202 is selected will be described.

[0166] When the second tag R202 is selected, the first warehousing registration screen G20 further includes a second display area R20b, a third display area R20c, and a fourth display area R20d, as shown in FIG. 12A.

[0167] The second display area R20b is an area where location information is input. The second display area R20b includes a first input area R203 and a first button B201. The location information is input in the first input area R203. For example, the employee u2 directly inputs the location information in the first input area R203. Alternatively, a barcode representing the location information may be scanned with a scanner or the like, and the location information that is the scan result may be input in the first input area R203. The first button B201 is a button that is operated (for example, tapped) by the employee u2 when there is no error in the location information input in the first input area R203.

[0168] The third display area R20c is an area where the car track code is input. The third display area R20c includes a second input area R204 and a second button B202. The car track code is input in the second input area R204. For example, the employee u2 directly inputs the car track code in the second input area R204. Alternatively, the employee u2 may scan a barcode representing the car track code with a scanner or the like, and the car track code that is the scan result may be input in the second input area R204. The second button B202 is a button that is operated (for example, tapped) by the employee u2 when there is no error in the car track code input in the second input area R204.

[0169] The fourth display area R20d is an area where a product code is input. The fourth display area R20d includes a third input area R205 and a third button B203. The product code is input in the third input area R205. For example, the employee u2 directly inputs the product code in the third input area R205. Alternatively, a barcode representing the product code may be scanned with a scanner or the like, and the product code that is the scan result may be input in the third input area R205. The third button B203 is a button that is operated (for example, tapped) by the employee u2 when there is no error in the product code input in the third input area R205.

[0170] When the first button B201, the second button B202, and the third button B203 are operated, the display unit 201 of the second operation terminal 20b changes the screen to be displayed from the first warehousing registration screen G20 to the second warehousing registration screen G21. That is, the second operation terminal 20b transmits warehousing-related information to the server 10 and receives second warehousing registration screen information from the server 10.

[0171] (4.2.2) Second Stock Entry Registration Screen The second warehousing registration screen G21 is displayed on the display unit 201 of the second operation terminal 20b. The display unit 201 of the second operation terminal 20b displays the second warehousing registration screen G21 based on the second warehousing registration screen information received from the server 10. Fig. 12B shows the screen configuration of the second warehousing registration screen G21.

[0172] As shown in FIG. 12B, the second inventory registration screen G21 includes a first display area R20a, a second display area R20b, a third display area R20c, a fourth display area R20d, a fifth display area R21a, a sixth display area R21b, and a seventh display area R21c.

[0173] The first display region R20a, the second display region R20b, the third display region R20c, and the fourth display region R20d have already been described, so a description thereof will be omitted here.

[0174] In the fifth display region R21a, the product code of the product to be registered as being in stock, the product name, a product image, and the date on which the product was recently in stock are displayed.

[0175] The sixth display area R21b is an area for inputting the inventory quantity information of the product to be registered for warehousing. That is, the sixth display area R21b is an area for inputting the number of cases in which the product is stored and the number of products not stored in the cases. The sixth display area R21b has a first input area R211, a second input area R212, and a third input area R213. In the first input area R211, the number of products not stored in the cases of the product to be registered for warehousing is input. In the second input area R212, the maximum number that can be stored in a case, that is, the number of products per case, is input. In the third input area R213, the number of cases of the product to be registered for warehousing is input.

[0176] The seventh display area R21c displays a button to be operated (e.g., tapped) by employee u2 when there are no errors in the input contents in the first display area R20a, the second display area R20b, the third display area R20c, the fourth display area R20d, the fifth display area R21a, and the sixth display area R21b.

[0177] (4.3) Screen for requesting products (registration of requests) Here, each screen related to request registration will be described with reference to FIG. 13A to FIG. 13B.

[0178] (4.3.1) First request registration screen The first request registration screen G30 is displayed on the display unit 201 of the first operation terminal 20a. The display unit 201 of the first operation terminal 20a displays the first request registration screen G30 based on the first request registration screen information. Fig. 13A shows the screen configuration of the first request registration screen G30.

[0179] As shown in FIG. 13A, the first request registration screen G30 includes a first display area R30a and a second display area R30b.

[0180] In the first display region R30a, a request number for identifying the request and information for identifying the employee u2 who registers the request (for example, name) are displayed.

[0181] The second display area R30b is an area where a product code is input. The second display area R30b includes an input area R301 and a button B301. The product code is input in the input area R301. For example, the employee u2 directly inputs the product code in the input area R301. Alternatively, the employee u2 may scan a barcode representing the product code with a scanner or the like, and the product code that is the scan result may be input in the input area R301. The button B301 is a button that is operated (for example, tapped) by the employee u2 when there is no error in the product code input in the input area R301.

[0182] When the button B301 is operated, the display unit 201 of the first operation terminal 20a changes the screen to be displayed from the first request registration screen G30 to the second request registration screen G31. That is, the first operation terminal 20a transmits the product code to the server 10 and receives second request registration screen information from the server 10.

[0183] (4.3.2) Second request registration screen The second request registration screen G31 is displayed on the display unit 201 of the first operation terminal 20a. The display unit 201 of the first operation terminal 20a displays the second request registration screen G31 based on the second request registration screen information received from the server 10. Fig. 13B shows the screen configuration of the second request registration screen G31.

[0184] The second request registration screen G31 includes a first display area R30a, a second display area R30b, a third display area R31a, and a fourth display area R31b.

[0185] The first display region R30a and the second display region R30b have already been described, so a description thereof will be omitted here.

[0186] In the third display area R31a, information about the requested product (item to be sold) is displayed. The third display area R31a includes a first detail display area R311, a second detail display area R312, a third detail display area R313, a first input area R314, a second input area R315, and a third input area R316.

[0187] In the first detailed display area R311, when the server 10 has already acquired request information for a product to be delivered, information (warning information) indicating that the delivery request for the product is duplicated is displayed. The warning information is displayed in a manner that allows the user to recognize that the delivery request for the product is duplicated. That is, the server 10 displays the second request registration screen G31 on the display unit 201 of the first operation terminal 20a, thereby warning the user that the delivery request for the product is duplicated in a manner that allows the user to recognize that the delivery request for the product is duplicated when the server 10 has already acquired request information for the product to be delivered. The manner in which the delivery request is duplicated is, for example, when the text color, text format, text size, etc. are different from other display formats.

[0188] The second detail display area R312 displays the number of items in stock in the warehouse 5b for the item to be put out.

[0189] In the third detail display area R313, the product code, product name, and product image of the product for which a request is registered are displayed.

[0190] In the first input area R314, the presence or absence of a stockout is input. A sliding button is displayed in the first input area R314, and employee u2 switches between the presence or absence of a stockout by sliding the sliding button. For example, employee u2 inputs that there is a stockout by sliding the sliding button from left to right. In other words, the first operation terminal 20a accepts that there is a stockout when the sliding button is slid from left to right.

[0191] The second input area R315 accepts input of request information for the product to be registered. The second input area R315 has a first number input area R315a, a second number input area R315b, a third number input area R315c, and a total number display area R315d. In the first number input area R315a, the number of products not stored in the case is input for the product to be registered. In the second number input area R315b, the maximum number stored in the case, i.e., the number of products per case, is input. In the third number input area R315c, the number of cases of the product to be registered for the request is input. In the total number display area R315d, the total number of products to be registered for the request calculated based on the numerical values ​​input in the first number input area R315a, the second number input area R315b, and the third number input area R315c is displayed.

[0192] In the third input field R316, any character string is input.

[0193] In the fourth display area R31b, a button to be operated (for example, tapped) by the employee u2 when there is no error in the input contents and display contents in the second display area R30b and the third display area R31a is displayed.

[0194] When a button in the fourth display region R31b is operated, the request registration is completed. That is, the second operation terminal 20b transmits the request information to the server 10. The server 10 associates at least the request information, out of the request information and the out-of-stock information, with the product code of the requested product in the storage unit 12. Furthermore, the server 10 also stores the work status of the picking work in association with the product code of the requested product.

[0195] Furthermore, the server 10 transmits screen information for displaying the list of requests to the first operation terminal 20a. When the first operation terminal 20a receives the screen information for displaying the list of requests from the server 10, the first operation terminal 20a displays the list of requests on the display unit 201 based on the received screen information.

[0196] (4.4) Screen for picking work Here, each screen related to the picking operation will be described with reference to Figs. 14A to 18B.

[0197] (4.4.1) Request List Screen The request list screen G40 is displayed on the display unit 201 of the second operation terminal 20b. The display unit 201 of the second operation terminal 20b displays the request list screen G40 based on the request list screen information received from the server 10. Fig. 14A shows the screen configuration of the request list screen G40. Note that the request list screen displayed when registering a request is the same screen as the request list screen G40.

[0198] The request list screen G40 includes a condition input area R40a and one or more request display areas R40b. The number of request display areas R40b is determined by the number of picking task units. Here, the picking task unit is determined based on the location of the shelf 520 on which the products to be picked (products requested for delivery) are located. For example, when there are two or more products in the same row among the multiple products to be picked (multiple products requested for delivery), they are included in the same picking task.

[0199] The condition input area R40a includes a first input area R401 and a second input area R402. In the first input area R401, the work status of the picking work is selected as a condition for the list of requests to be displayed on the request list screen G40. For example, "waiting for picking to start" is selected as the work status of the picking work. In the second input area R402, the location (storage location) where the products displayed in the list are stored is selected as a condition for the list of requests to be displayed on the request list screen G40. For example, "all" is selected as the storage location.

[0200] In the request display area R40b, information related to request registration (item picking registration) and information related to the work status of the picking work are displayed. The request display area R40b includes a first display area R403, a second display area R404, a third display area R405, and a fourth display area R406.

[0201] The first display area R403 displays the time when the request was registered. The second display area R404 displays information on whether the request registration was accepted by the server 10. The third display area R405 displays information identifying the employee u1 who registered the request (e.g., name). The fourth display area R406 displays the work status of the picking work.

[0202] In the fourth display area R406, when "waiting for picking to start" is displayed as the work status of the picking work, the fourth display area R406 includes a fifth display area R407 and a sixth display area R408.

[0203] In the fifth display area R407, a location (storage location) where the product associated with the request displayed in the request display area R32b is stored is displayed. For example, when a picking task includes two or more products (two or more products in the same row), information indicating the row in which the two or more products are located is displayed as the storage location.

[0204] In the sixth display region R408, when the product is not on the shelf 520 of the store floor 5a, information that the product is out of stock is displayed. The information that the product is out of stock is displayed in a recognizable manner. The recognizable manner in which the information that the product is out of stock is displayed means, for example, that the text color, text format, text size, etc. are different from other display forms.

[0205] When the picking work is suspended, the fourth display area R406 displays "Picking suspended" as the work status of the picking work. At this time, the fourth display area R406 may display information identifying the employee performing the picking work (e.g., name) and the time when the picking work was suspended.

[0206] When an operation (for example, a tap operation) is performed on one of the one or more request display areas R40b, the display unit 201 of the second operation terminal 20b transitions the screen to be displayed from the request list screen G40 to the first picking work screen G41. That is, the second operation terminal 20b transmits selection information related to the request on the tapped request display area R40b to the server 10, and receives first picking work screen information from the server 10.

[0207] (4.4.2) First picking operation screen The first picking work screen G41 is displayed on the display unit 201 of the second operation terminal 20b. The display unit 201 of the second operation terminal 20b displays the first picking work screen G41 based on the first picking work screen information received from the server 10. Fig. 14B shows the screen configuration of the first picking work screen G41.

[0208] The first picking work screen G41 includes a first display area R41a, a second display area R41b, a third display area R41c, and one or more (two in the illustrated example) fourth display areas R41d. The number of fourth display areas R41d is determined by the number of types of products to be picked that are included in the request selected on the request list screen G40.

[0209] The first display area R41a displays the request number. The second display area R41b displays information for identifying the employee u2 who will be performing the picking work (e.g., name). The third display area R41c displays an operation button B411 that is operated when the picking work starts.

[0210] In the fourth display area R41d, information about the product included in the selected request is displayed. The fourth display area R41d includes a first detailed display area R411, a second detailed display area R412, and a third detailed display area R413. In the first detailed display area R411, information about the product to be displayed is displayed. Specifically, in the first detailed display area R411, the product code, product name, and product image of the product to be picked are displayed. In the second detailed display area R412, location information is displayed. In the third detailed display area R413, the number of requested products (product request) for the requested product (product to be delivered) is displayed.

[0211] Furthermore, when the product to be picked is not on the shelf 520 of the store floor 5a, the fourth display area R41d includes a fourth detailed display area R414. When the product to be picked is not on the shelf 520 of the store floor 5a, the fourth detailed display area R414 displays information that the product is out of stock. The information that the product is out of stock is displayed in a recognizable manner.

[0212] The fourth display area R41d further includes a fifth details display area R415. In the fifth details display area R415, a button that is operated when checking the stock quantity of the product to be returned is displayed.

[0213] When an operation is performed on the operation button B411, the display unit 201 of the second operation terminal 20b transitions the screen to be displayed from the first picking work screen G41 to the second picking work screen G42. Furthermore, when an operation is performed on the operation button B411, the second operation terminal 20b transmits work-related information to the server 10. When the server 10 receives the work-related information from the second operation terminal 20b, it performs work-related processing.

[0214] (4.4.3) Second picking operation screen The second picking work screen G42 is displayed on the display unit 201 of the second operation terminal 20b. Fig. 15A shows the screen configuration of the second picking work screen G42.

[0215] The second picking work screen G42 includes a first display area R41a, a second display area R41b, one or more (two in the illustrated example) fourth display areas R41d, and a work display area R42a. The first display area R41a, the second display area R41b, and the fourth display area R41d have already been described, so the description thereof will be omitted here.

[0216] In the work display area R42a, the work status of the selected request is displayed. That is, in the work display area R42a, the work status of the picking work in the selected request is displayed.

[0217] When an operation (for example, a tap operation) is performed on one of the one or more fourth display regions R41d, the display unit 201 of the second operation terminal 20b transitions the screen to be displayed from the second picking work screen G42 to the third picking work screen G43. That is, the second operation terminal 20b transmits information related to the product (product to be picked) in the tapped fourth display region R41d to the server 10, and receives third picking work screen information from the server 10.

[0218] (4.4.4) Third picking operation screen The third picking work screen G43 is displayed on the display unit 201 of the second operation terminal 20b. The third picking work screen G43 is a screen for inputting the product code of the product to be picked. Fig. 15B shows the screen configuration of the third picking work screen G43.

[0219] The third picking work screen G43 includes a first display area R43a, a second display area R43b, and a third display area R43c.

[0220] In the first display region R43a, information about a product in one of the fourth display regions R41d selected on the second picking work screen G42 is displayed. Specifically, in the first display region R43a, the product code, product name, and product image of the product to be picked are displayed.

[0221] In the second display area R43b, the number of products to be picked is displayed.

[0222] The third display area R43c is an area where the product code of the product to be picked is input. The third display area R43c includes an input area R431 and a confirm button B431. The product code is input in the input area R431. For example, employee u2 directly inputs the product code in the input area R431. Alternatively, a barcode representing the product code may be scanned with a scanner or the like, and the product code that is the scan result may be input in the input area R431. The confirm button B431 is a button that is operated (for example, tapped) by employee u2 when there is no error in the product code input in the input area R431.

[0223] The third picking work screen G43 further includes an add button B432. The add button B432 is a button that is operated (for example, tapped) by the employee u2 when adding a cart truck that stores the product to be picked.

[0224] When the confirmation button B431 is operated, the display unit 201 of the second operation terminal 20b transitions the screen to be displayed from the third picking work screen G43 to a fourth picking work screen G44.

[0225] (4.4.5) 4th picking operation screen The fourth picking work screen G44 is displayed on the display unit 201 of the second operation terminal 20b. This is a screen for inputting the car truck code of the car truck storing the products to be picked and the number of items to be picked. Fig. 16A shows the screen configuration of the fourth picking work screen G44.

[0226] The fourth picking work screen G44 includes a first display area R43a, a second display area R43b, a third display area R43c, a fourth display area R44a, a fifth display area R44b, a save button B441, and an add button B432.

[0227] The first display area R43a, the second display area R43b, the third display area R43c, and the add button B432 have already been described, so a description thereof will be omitted here.

[0228] The fourth display area R44a is an area where the car track code is input. The fourth display area R44a includes a first input area R441 and a button B442. The car track code is input in the first input area R441. For example, the employee u2 directly inputs the car track code in the first input area R441. Alternatively, the employee u2 may scan a barcode representing the car track code with a scanner or the like, and the car track code that is the scan result may be input in the first input area R441. The button B442 is a button that is operated (for example, tapped) by the employee u2 when there is no error in the car track code input in the first input area R441.

[0229] The fifth display area R44b is an area for inputting the number information of the products to be picked. The fifth display area R44b has a second input area R442, a third input area R443, a fourth input area R444, and a total number display area R445. In the second input area R442, the number of products to be picked that are not stored in the case is input. In the third input area R443, the maximum number that can be stored in the case, that is, the number of products per case, is input. In the fourth input area R444, the number of cases of the products to be picked is input. In the total number display area R445, the total number of products to be picked calculated based on the numerical values ​​input in the second input area R442, the third input area R443, and the fourth input area R444 is displayed.

[0230] The save button B441 is a button that is operated (for example, tapped) by the employee u2 when there are no errors in the input contents in the third display region R43c, the fourth display region R44a, and the fifth display region R44b.

[0231] When the save button B441 is operated, the second operation terminal 20b transmits code information including the product code and the car track code, and the picking quantity to the server 10. At this time, the display unit 201 of the second operation terminal 20b changes the screen to be displayed from the fourth picking work screen G44 to the fifth picking work screen G45.

[0232] (4.4.6) 5th picking operation screen The fifth picking work screen G45 is displayed on the display unit 201 of the second operation terminal 20b. This is a screen for accepting the completion of the picking work for the product to be picked. Fig. 16B shows the screen configuration of the fifth picking work screen G45.

[0233] The fifth picking work screen G45 includes a first display area R45a, a second display area R45b, a third display area R45c, one or more (two in the illustrated example) fourth display areas R45d, and a fifth display area R45e. The number of fourth display areas R45d is determined by the number of types of products to be picked that are included in the request selected on the request list screen G40.

[0234] The first display area R45a displays the request number. The second display area R45b displays information identifying the employee u2 who performed the picking work (for example, his / her name). The third display area R45c displays the work status of the picking work.

[0235] The fourth display area R45d displays information about the product included in the request. The fourth display area R45d includes a first detail display area R451, a second detail display area R452, a third detail display area R453, a fourth detail display area R454, a fifth detail display area R455, and a sixth detail display area R456.

[0236] In the first detailed display area R451, information about the product to be picked is displayed. Specifically, in the first detailed display area R451, the product code, product name, and product image of the product to be picked are displayed. In the second detailed display area R452, when the product to be picked is not on the shelf 520 of the store floor 5a, information that the product is out of stock is displayed. The information that the product is out of stock is displayed in a recognizable manner. In the third detailed display area R453, location information for the product to be picked is displayed.

[0237] The fourth detail display area R454 displays the requested number of items to be picked. The fifth detail display area R455 displays the number of items picked in the picking operation. The sixth detail display area R456 displays a button that is operated to check the stock quantity of the items to be picked.

[0238] Furthermore, for a product for which picking work has been completed, an object O451 indicating that the picking work has been completed is displayed superimposed on the image of the product.

[0239] In the fifth display region R45e, a button to be operated (for example, tapped) by the employee u2 when completing the picking work is displayed.

[0240] When an operation is performed on a button in the fifth display region R45e, a picking completion process is performed between the second operation terminal 20b and the server 10.

[0241] (4.4.7) 6th picking operation screen The sixth picking work screen G46 is displayed on the display unit 201 of the second operation terminal 20b in the picking completion process. The sixth picking work screen G46 is displayed superimposed on the fifth picking work screen G45. The sixth picking work screen G46 is a screen for inquiring whether or not to continue the picking work. FIG. 17A shows the screen configuration of the sixth picking work screen G46.

[0242] The sixth picking work screen G46 includes a first display area R461, a second display area R462, and a third display area R463.

[0243] In the first display area R461, a button to be operated (e.g., tapped) when canceling the display of the sixth picking work screen G46 is displayed. In the second display area R462, a button to be operated (e.g., tapped) when not continuing the picking work is displayed. In the third display area R463, a button to be operated (e.g., tapped) when continuing the picking work is displayed.

[0244] When the button in the first display area R461 is operated, the display unit 201 of the second operation terminal 20b stops displaying the sixth picking work screen G46 and displays the fifth picking work screen G45. When the button in the second display area R462 is operated, the display unit 201 of the second operation terminal 20b displays the seventh picking work screen G47 (see FIG. 17B) or the ninth picking work screen G49 (see FIG. 18B). When the button in the third display area R463 is operated, the display unit 201 of the second operation terminal 20b displays, for example, the eighth picking work screen G48 (see FIG. 18A).

[0245] (4.4.8) 7th picking operation screen The seventh picking work screen G47 is displayed on the display unit 201 of the second operation terminal 20b when there are unpicked products in the picking completion process. The seventh picking work screen G47 is displayed superimposed on the fifth picking work screen G45. The seventh picking work screen G47 is a screen for inquiring whether or not to create a new request for the unpicked products. FIG. 17B shows the screen configuration of the seventh picking work screen G47.

[0246] The seventh picking work screen G47 includes a first display area R471, a second display area R472, and a third display area R473.

[0247] In the first display area R471, a button to be operated (for example, tapped) when canceling the display of the seventh picking work screen G47 is displayed. In the second display area R472, a button to be operated (for example, tapped) when not creating a new request is displayed. In the third display area R473, a button to be operated (for example, tapped) when creating a new request is displayed.

[0248] When a button in the first display area R471 is operated, the display unit 201 of the second operation terminal 20b stops displaying the seventh picking work screen G47 and displays the fifth picking work screen G45. When a button in the second display area R472 is operated, the display unit 201 of the second operation terminal 20b displays a screen for adding a new request. When a button in the third display area R473 is operated, the display unit 201 of the second operation terminal 20b displays the ninth picking work screen G49.

[0249] (4.4.9) 8th picking operation screen The eighth picking work screen G48 is displayed on the display unit 201 of the second operation terminal 20b when additional picking is performed in the picking completion process. The eighth picking work screen G48 is displayed superimposed on the fifth picking work screen G45. The eighth picking work screen G48 is a screen for selecting a request to be picked. FIG. 18A shows the screen configuration of the eighth picking work screen G48.

[0250] The eighth picking work screen G48 includes one or more (two in the illustrated example) first display areas R48a and second display areas R48b. The number of first display areas R48a is determined by the number of registered requests.

[0251] The first display area R48a displays the same content as that displayed in the request display area R40b included in the request list screen G40. The second display area R48b displays a button that is operated (for example, tapped) when canceling additional picking.

[0252] When an operation is performed on one of the one or more first display areas R48a, i.e., when one request is selected from one or more requests, the display unit 201 of the second operation terminal 20b displays a first picking work screen G41 based on one or more products included in the selected request.

[0253] When an operation is performed on a button in the second display region R48b, the display of the eighth picking work screen G48 is stopped, and the fifth picking work screen G45 is displayed.

[0254] (4.4.10) 9th picking operation screen The ninth picking work screen G49 is displayed on the display unit 201 of the second operation terminal 20b when a location for parking the transport cart 510 loaded with the picked goods is specified in the picking completion process, that is, when a location for placing the picked goods is specified. The ninth picking work screen G49 is displayed superimposed on the fifth picking work screen G45. The ninth picking work screen G49 is a screen for specifying a location for parking the transport cart 510 loaded with the picked goods. FIG. 18B shows the screen configuration of the ninth picking work screen G49.

[0255] The ninth picking work screen G49 includes a first display area R49a, a second display area R49b, and a third display area R49c.

[0256] The first display area R49a is an area that receives an input specifying a location to park the transport cart 510 loaded with the picked products. The first display area R49a includes a first selection area R491 and a second selection area R492. Each of the first selection area R491 and the second selection area R492 displays information indicating the location of the transport cart 510 and a radio button associated with the information. The employee u2 performs an operation (tap operation) on the radio button corresponding to the location of the transport cart 510.

[0257] In the second display region R49b, a button to be operated (for example, tapped) when canceling the display of the ninth picking work screen G49 is displayed. In the third display region R49c, a button to be operated (for example, tapped) when the designation of the placement location of the transport cart 510 is completed is displayed.

[0258] When the button in the second display area R49b is operated, the display unit 201 of the second operation terminal 20b stops displaying the ninth picking work screen G49 and displays the fifth picking work screen G45. When the button in the third display area R49c is operated, information related to the location of the transport cart 510 is transmitted to the server 10.

[0259] (4.5) Display operations screen Here, each screen related to the display work will be described with reference to Figs. 19A to 21.

[0260] (4.5.1) Display request list screen The display request list screen G50 is displayed on the display unit 201 of the first operation terminal 20a. The display unit 201 of the first operation terminal 20a displays the display request list screen G50 based on the display request list screen information received from the server 10. Fig. 19A shows the screen configuration of the display request list screen G50.

[0261] The display request list screen G50 includes a condition input area R50a and one or more (one in the illustrated example) display request display areas R50b.

[0262] The condition input area R50a includes a first input area R501 and a second input area R502. In the first input area R501, the work status of the display work is selected as a condition for the list of display requests to be displayed on the display request list screen G50. For example, "waiting for display to start" is selected as the work status of the display work. In the second input area R502, the location (placement location) where the transport cart carrying the products to be displayed is placed is selected as a condition for the list of display requests to be displayed on the display request list screen G50. For example, "all" is selected as the placement location.

[0263] In the display request display area R50b, information related to display is displayed. The display request display area R50b includes a first display area R503, a second display area R504, a third display area R505, a fourth display area R506, a fifth display area R507, and a sixth display area R508.

[0264] In the first display area R503, the request number is displayed. In the second display area R504, the time when the picking work was completed is displayed. In the third display area R505, the work status of the picking work is displayed. In the fourth display area R506, information identifying the employee u2 who performed the picking work (e.g., name) is displayed. In the fifth display area R507, the location of the transport cart on which the products to be displayed (picked products) are loaded is displayed. In the sixth display area R508, the work status of the display work is displayed.

[0265] When the product to be displayed is not on the shelf 520 of the store floor 5a, the display request display area R50b includes a seventh display area R509. When the product to be displayed is not on the shelf 520 of the store floor 5a, the seventh display area R509 displays information that the product is out of stock. The information that the product is out of stock is displayed in a recognizable manner.

[0266] When an operation (for example, a tap operation) is performed on one of the one or more display request display areas R50b, the display unit 201 of the first operation terminal 20a transitions the screen to be displayed from the display request list screen G50 to the first display work screen G51. That is, the first operation terminal 20a transmits information related to the display request for the tapped display request display area R50b to the server 10, and receives first display work screen information from the server 10.

[0267] (4.5.2) 1st display work screen The first display work screen G51 is displayed on the display unit 201 of the first operation terminal 20a. The display unit 201 of the first operation terminal 20a displays the first display work screen G51 based on the first display work screen information received from the server 10. Fig. 19B shows the screen configuration of the first display work screen G51.

[0268] The first display work screen G51 includes a first display area R51a, a second display area R51b, a third display area R51c, and one or more (two in the illustrated example) fourth display areas R51d. The number of fourth display areas R51d is determined by the number of types of products to be displayed included in the display request selected on the display request list screen G50.

[0269] The first display area R51a displays a request number. The second display area R51b displays information for identifying the employee u1 who will be performing the display work (for example, his / her name). The third display area R51c displays an operation button B511 that is operated when the display work starts.

[0270] In the fourth display area R51d, information about the products included in the selected display request is displayed. The fourth display area R51d includes a first detailed display area R511 and a second detailed display area R512. In the first detailed display area R511, information about the products to be displayed is displayed. Specifically, in the first detailed display area R511, the product code, product name, and product image of the products to be displayed are displayed. In the second detailed display area R512, the number of products picked in the picking operation for the products to be displayed is displayed.

[0271] Furthermore, when the product to be displayed is not on the shelf 520 of the store floor 5a, the fourth display area R51d includes a third detailed display area R513. When the product to be displayed is not on the shelf 520 of the store floor 5a, the third detailed display area R513 displays information that the product is out of stock. The information that the product is out of stock is displayed in a recognizable manner.

[0272] When an operation is performed on the operation button B511, the display unit 201 of the first operation terminal 20a transitions the screen to be displayed from the first display work screen G51 to the second display work screen G52. Furthermore, when an operation is performed on the operation button B511, the first operation terminal 20a transmits display work related information to the server 10. When the server 10 receives the display work related information from the first operation terminal 20a, it performs display work related processing.

[0273] (4.5.3)Second display work screen The second display work screen G52 is displayed on the display unit 201 of the first operation terminal 20a. Fig. 20A shows the screen configuration of the second display work screen G52.

[0274] The second display work screen G52 includes a first display area R51a, a second display area R51b, one or more (two in the illustrated example) fourth display areas R51d, a work status display area R52a, and a button display area R52b. The first display area R51a, the second display area R51b, and the fourth display area R51d have already been described, so their description will be omitted here.

[0275] In the work status display area R52a, the work status of the display work is displayed. In the button display area R52b, a button to be operated (for example, tapped) by the employee u1 when the display work is completed is displayed. When an operation is performed on the button in the button display area R52b, a display completion process is performed between the first operation terminal 20a and the server 10.

[0276] (4.5.4) Third display work screen The third display work screen G53 is displayed on the display unit 201 of the first operation terminal 20a in the display completion process. The third display work screen G53 is displayed superimposed on the second display work screen G52. The third display work screen G53 is a screen for inquiring about the presence or absence of products that have not been put on display, i.e., returned products. Fig. 20B shows the screen configuration of the third display work screen G53.

[0277] The third display work screen G53 includes a first display area R531, a second display area R532, and a third display area R533.

[0278] In the first display area R531, a button to be operated (for example, tapped) when canceling the display of the third display work screen G53 is displayed. In the second display area R532, a button to be operated (for example, tapped) when there are no products to be returned is displayed. In the third display area R533, a button to be operated (for example, tapped) when there are products to be returned is displayed.

[0279] When a button in the first display area R531 is operated, the display unit 201 of the first operation terminal 20a stops displaying the third display work screen G53 and displays the second display work screen G52. When a button in the second display area R532 is operated, the display of the screen related to the display work is terminated. When a button in the third display area R533 is operated, the display unit 201 of the first operation terminal 20a displays the fourth display work screen G54 (see FIG. 21).

[0280] (4.5.5) 4th display work screen The fourth display work screen G54 is displayed on the display unit 201 of the first operation terminal 20a in the display completion process. The fourth display work screen G54 is displayed superimposed on the second display work screen G52. The fourth display work screen G54 is a screen for inquiring about where to place the returned items. Fig. 21 shows the screen configuration of the fourth display work screen G54.

[0281] The fourth display work screen G54 includes a first display area R54a, a second display area R54b, and a third display area R53c.

[0282] The first display area R54a is an area that accepts input of a place to place the returned products. The first display area R54a includes a first selection area R541 and a second selection area R542. Each of the first selection area R541 and the second selection area R542 displays information indicating the place to place the returned products and a radio button associated with the information. The employee u1 operates (tap) the radio button corresponding to the place to place the returned products. The second display area R54b displays a button that is operated (for example, tapped) when canceling the display of the third display work screen G53. The third display area R54c displays a button that is operated (for example, tapped) when the place to place the returned products has been specified.

[0283] When the button in the second display area R54b is operated, the display unit 201 of the first operation terminal 20a stops displaying the fourth display work screen G54 and displays the second display work screen G52. When the button in the third display area R54c is operated, information on the location of the returned product is transmitted to the server 10.

[0284] (4.6) Screen for returning the item Here, each screen related to the return operation will be described with reference to FIG. 22A to FIG.

[0285] (4.6.1) Return List Screen The return list screen G60 is displayed on the display unit 201 of the second operation terminal 20b. The display unit 201 of the second operation terminal 20b displays the return list screen G60 based on the return list screen information received from the server 10. Fig. 22A shows the screen layout of the return list screen G60.

[0286] The return list screen G60 includes a condition input area R60a and one or more (one in the illustrated example) return request display areas R60b.

[0287] The condition input area R60a includes a first input area R601 and a second input area R602. In the first input area R601, the work status of the return work is selected as a condition for the list of return requests to be displayed on the return list screen G60. For example, "waiting for return to start" is selected as the work status of the return work. In the second input area R602, the location (placement location) where the transport cart carrying the products to be returned is placed is selected as a condition for the list of return requests to be displayed on the return list screen G60. For example, "all" is selected as the placement location.

[0288] Return requests are displayed in the return request display area R60b. The return request display area R60b includes a first display area R603, a second display area R604, a third display area R605, a fourth display area R606, a fifth display area R607, and a sixth display area R608.

[0289] The first display area R603 displays the request number. The second display area R604 displays the location of the transport cart carrying the products to be returned. The third display area R605 displays the time when the display work was completed. The fourth display area R606 displays the work status of the display work. The fifth display area R607 displays information (e.g., name) identifying the employee u1 who performed the display work. The sixth display area R608 displays the work status of the return work.

[0290] When an operation (for example, a tap operation) is performed on one of the return request display areas R60b, the display unit 201 of the second operation terminal 20b transitions the screen to be displayed from the return list screen G60 to the first return work screen G61. That is, the second operation terminal 20b transmits information related to the return request on the tapped return request display area R60b to the server 10, and receives the first return work screen information from the server 10.

[0291] (4.6.2) First return operation screen The first return work screen G61 is displayed on the display unit 201 of the second operation terminal 20b. The display unit 201 of the second operation terminal 20b displays the first return work screen G61 based on the first return work screen information received from the server 10. Fig. 22B shows the screen configuration of the first return work screen G61.

[0292] The first return work screen G61 includes a first display area R61a, a second display area R61b, a third display area R61c, and one or more (two in the illustrated example) fourth display areas R61d. The number of fourth display areas R61d is determined by the number of types of products to be returned included in the return request selected on the return list screen G60.

[0293] The first display area R61a displays the request number. The second display area R61b displays information for identifying the employee u2 who will be returning the item (e.g., his / her name). The third display area R61c displays an operation button B611 that is operated when the return operation begins.

[0294] In the fourth display area R61d, information about the products included in the selected return request is displayed. The fourth display area R61d includes a first detailed display area R611, a second detailed display area R612, and a third detailed display area R613. In the first detailed display area R611, information about the products to be returned is displayed. Specifically, in the first detailed display area R611, the product code, product name, and product image of the products to be returned are displayed. In the second detailed display area R612, the number of products picked in the picking operation for the products to be returned is displayed. In the third detailed display area R613, a button that is operated when checking the stock quantity of the products to be returned is displayed.

[0295] When an operation is performed on the operation button B611, the display unit 201 of the second operation terminal 20b changes the screen to be displayed from the first return work screen G61 to the second return work screen G62. Furthermore, when one of the one or more fourth display areas R61d is selected by a touch operation and an operation is performed on the operation button B611, the second operation terminal 20b transmits return work related information to the server 10. When the server 10 receives the return work related information from the second operation terminal 20b, it performs a return work related process.

[0296] (4.6.3) Second return operation screen The second return work screen G62 is displayed on the display unit 201 of the second operation terminal 20b. The second return work screen G62 is a screen for inputting the product code of the product to be returned. Fig. 23A shows the screen configuration of the second return work screen G62.

[0297] The second return work screen G62 includes a first display area R62a, a second display area R62b, and a third display area R62c.

[0298] In the first display area R62a, information about the product in one of the fourth display areas R61d selected on the first return operation screen G61 is displayed. Specifically, in the first display area R62a, the product code, product name, and product image of the product to be returned are displayed.

[0299] In the second display area R62b, the number of products to be returned is displayed.

[0300] The third display area R62c is an area where the product code of the product to be returned is input. The third display area R62c includes an input area R621 and a confirm button B621. The product code is input in the input area R621. For example, the employee u2 directly inputs the product code in the input area R621. Alternatively, the employee u2 may scan a barcode representing the product code with a scanner or the like, and the product code that is the scan result may be input in the input area R621. The confirm button B621 is a button that is operated (for example, tapped) by the employee u2 when there is no error in the product code input in the input area R621.

[0301] The second return work screen G62 further includes an add button B622. The add button B622 is a button that is operated (for example, tapped) by the employee u2 when adding a cart truck for storing the products to be returned.

[0302] When the confirmation button B621 is operated, the display unit 201 of the second operation terminal 20b changes the screen to be displayed from the second return work screen G62 to a third return work screen G63.

[0303] (4.6.4) Third return operation screen The third return work screen G63 is displayed on the display unit 201 of the second operation terminal 20b. This is a screen for inputting the car truck code of the car truck storing the products to be returned and the number of products to be returned. Fig. 23B shows the screen configuration of the third return work screen G63.

[0304] The third return work screen G63 includes a first display area R62a, a second display area R62b, a third display area R62c, a fourth display area R63a, a fifth display area R63b, a save button B631, and an add button B622.

[0305] The first display area R62a, the second display area R62b, the third display area R62c, and the add button B622 have already been described, so a description thereof will be omitted here.

[0306] The fourth display area R63a is an area where the car track code is input. The fourth display area R63a includes a first input area R631 and a button B632. The car track code is input in the first input area R631. For example, the employee u2 directly inputs the car track code in the first input area R631. Alternatively, the employee u2 may scan a barcode representing the car track code with a scanner or the like, and the car track code that is the scan result may be input in the first input area R631. The button B632 is a button that is operated (for example, tapped) by the employee u2 when there is no error in the car track code input in the first input area R631.

[0307] The fifth display area R63b is an area for inputting information on the number of products to be returned. The fifth display area R63b has a second input area R632, a third input area R633, a fourth input area R634, and a total number display area R635. In the second input area R632, the number of products to be returned that are not stored in a case is input. In the third input area R633, the maximum number that can be stored in a case, that is, the number of products per case, is input. In the fourth input area R634, the number of cases of the products to be returned is input. In the total number display area R635, the total number of products to be returned calculated based on the numerical values ​​input in each of the second input area R632, the third input area R633, and the fourth input area R634 is displayed.

[0308] The save button B631 is a button that is operated (for example, tapped) by the employee u2 when there are no errors in the input contents in the third display area R62c, the fourth display area R63a, and the fifth display area R63b.

[0309] When the save button B631 is operated, the second operation terminal 20b transmits code information including the product code and the car / truck code, and the number of items to be returned to the server 10. At this time, the display unit 201 of the second operation terminal 20b changes the screen to be displayed from the third return work screen G63 to the fourth return work screen G64.

[0310] (4.6.5) 4th return operation screen The fourth return work screen G64 is displayed on the display unit 201 of the second operation terminal 20b. This is a screen for accepting the completion of the return work for the product to be returned. Fig. 24 shows the screen layout of the fourth return work screen G64.

[0311] The fourth return work screen G64 includes a first display area R64a, a second display area R64b, a third display area R64c, one or more (two in the illustrated example) fourth display areas R64d, and a fifth display area R64e. The number of fourth display areas R64d is determined by the number of types of products to be returned included in the return request selected on the return list screen G60.

[0312] The first display area R64a displays the request number. The second display area R64b displays information for identifying the employee u2 who performed the return work (for example, the name). The third display area R64c displays the work status of the return work.

[0313] In the fourth display area R61d, information about the products included in the return request is displayed. The fourth display area R61d includes a first detailed display area R641, a second detailed display area R642, a third detailed display area R643, and a fourth detailed display area R644. In the first detailed display area R641, information about the products to be returned is displayed. Specifically, in the first detailed display area R641, the product code, product name, and product image of the products to be returned are displayed. In the second detailed display area R642, the number of products picked in the picking work for the products to be returned is displayed. In the third detailed display area R643, the number of products returned when the return work is completed is displayed. In the fourth detailed display area R644, a button that is operated when checking the stock quantity of the products to be returned is displayed.

[0314] Furthermore, for a product for which the return process has been completed, an object O641 indicating that the return process has been completed is displayed superimposed on the image of the product.

[0315] In the fifth display area R64e, a button to be operated (for example, tapped) by the employee u2 when completing the return operation is displayed.

[0316] When an operation is performed on a button in the fifth display region R64e, a return completion process is performed between the second operation terminal 20b and the server 10.

[0317] (4.7) Screen for simultaneous product release Here, each screen relating to the simultaneous product output work will be described with reference to FIG. 25A to FIG.

[0318] (4.7.1) Search screen Search screen G70 is displayed on display unit 201 of second operation terminal 20b. Display unit 201 of second operation terminal 20b displays search screen G70 based on search screen information. Fig. 25A shows the screen configuration of search screen G70.

[0319] The search screen G70 includes a search target selection area R70a. The search target selection area R70a includes a first tag R701, a second tag R702, and a third tag R703. The first tag R701, the second tag R702, and the third tag R703 are operated when the employee u2 selects a search unit when searching for products, etc. The first tag R701 is selected when the search unit is a product unit. The second tag R702 is selected when the search unit is a cart truck unit. The third tag R703 is selected when the search unit is a location unit (location unit). When performing simultaneous product delivery, the second tag R702 is selected.

[0320] When the second tag R702 is selected, the search screen G70 further includes a display area R70b, as shown in FIG. 25A.

[0321] The display area R70b is an area where the car track code of the car track to be searched for is input. The display area R70b includes an input area R704 and a button B702. The car track code is input in the input area R704. For example, employee u2 directly inputs the car track code in the input area R704. Alternatively, a barcode representing the car track code may be scanned with a scanner or the like, and the car track code that is the scan result may be input in the input area R704. The button B701 is a button that is operated (for example, tapped) by employee u2 when there is no error in the car track code input in the input area R704.

[0322] When the button B701 is operated, the display unit 201 of the second operation terminal 20b changes the screen to be displayed from the search screen G70 to the product list screen G71. That is, the second operation terminal 20b transmits search information to the server 10 and receives product list screen information from the server 10.

[0323] (4.7.2) Product List Screen The product list screen G71 is displayed on the display unit 201 of the second operation terminal 20b. The display unit 201 of the second operation terminal 20b displays the product list screen G71 based on the product list screen information received from the server 10. Fig. 25B shows the screen configuration of the product list screen G71.

[0324] The product list screen G71 includes a search target selection area R70a, a display area R70b, a list display area R71a, and an operation button B711.

[0325] The search target selection area R70a and the display area R70b have already been described, so a description thereof will be omitted here.

[0326] The list display area R71a includes a rack information display area R711 and one or more (two in the illustrated example) product display areas R712. The number of product display areas R712 is determined by the number of types of products stored in the cart truck represented by the cart truck code entered on the search screen G70.

[0327] In the rack information display area R711, the car truck code and radio box of the car truck that is the subject of the search are displayed.

[0328] In the product display area R712, detailed information of the product stored in the searched cart truck is displayed. The product display area R712 includes a first detailed display area R712a, a second detailed display area R712b, and a third detailed display area R712c to display detailed information of the product. In the first detailed display area R712a, the product code, product name, and image of the product stored in the searched cart truck are displayed. In the second detailed display area R712b, the date on which the product was registered as being in stock is displayed. In the third detailed display area R712c, the number (inventory number) currently stored in the storage 5b is displayed. In the product display area R712, a radio box associated with the detailed information of the product is further displayed.

[0329] When employee u2 is to carry out simultaneous delivery of all types of products stored in the searched cart truck, employee u2 selects a radio box included in the rack information display area R711. When employee u2 is to carry out simultaneous delivery of some of the products among all types of products stored in the searched cart truck, employee u2 selects one or more radio boxes corresponding to one or more products to be delivered at once.

[0330] The operation button B711 is a button that is operated (for example, tapped) by the employee u2 when the selection of products to be put out at once is completed in the rack information display area R711 and one or more product display areas R712.

[0331] When the operation button B711 is operated, the display unit 201 of the second operation terminal 20b changes the screen to be displayed from the product list screen G71 to a simultaneous product output work screen G72.

[0332] (4.7.3) Batch production screen The simultaneous product placement work screen G72 is displayed on the display unit 201 of the second operation terminal 20b. The simultaneous product placement work screen G72 is a screen for inputting the number of products to be simultaneously placed as information related to the products to be simultaneously placed. Fig. 25B shows the screen configuration of the product list screen G71.

[0333] The simultaneous product output work screen G72 includes one or more first display areas R72a and second display areas R72b. The number of first display areas R72a is determined by the selection result on the product list screen G71.

[0334] The first display area R72a includes a product display area R721, a first input area R722, a second input area R723, a third input area R724, and a total number display area R725.

[0335] In the product display area R721, detailed information on the products targeted for simultaneous shipment is displayed. For example, in the product display area R721, the product code, product name, image, and stocking date of the products targeted for simultaneous shipment are displayed. In the first input area R722, the number of products targeted for simultaneous shipment that are not stored in the case is input. In the second input area R723, the maximum number that can be stored in the case, that is, the number of products per case, is input. In the third input area R724, the number of cases of the products targeted for simultaneous shipment is input. In the total number display area R725, the total number of products targeted for simultaneous shipment calculated based on the numerical values ​​input in each of the first input area R722, the second input area R723, and the third input area R724 is displayed.

[0336] In the second display region R72b, a button to be operated (for example, tapped) by the employee u2 when completing the simultaneous item-putting work is displayed.

[0337] When an operation is performed on a button in the second display area R72b, the second operation terminal 20b transmits the number of items targeted for simultaneous product dispatch to the server 10. The server 10 performs simultaneous product dispatch-related processing. For example, the inventory information change unit 104 of the server 10 updates the inventory information of the items targeted for simultaneous product dispatch.

[0338] Furthermore, for any products that are returned without being put on display after the simultaneous distribution, employee u2 uses the respective screens related to the return process to perform the return process.

[0339] (5) Advantages As described above, the item picking management support system 1 of this embodiment supports the picking of products. The item picking management support system 1 includes an item picking request acquisition unit (e.g., acquisition unit 102) and a location information notification unit (e.g., notification unit 103). The item picking request acquisition unit acquires request information regarding the picking of products based on the picking status of the products arranged on the shelf 520. The location information notification unit notifies location information indicating the storage position of the product when a picking operation is performed in the storage warehouse 5b for the product related to the request information.

[0340] According to this configuration, since location information indicating the storage location of the product is notified during the picking work, the picking worker can know the storage location of the product requested to be picked up. Therefore, the picking work can be carried out smoothly from the storage warehouse to the storefront.

[0341] (6) Variations The above embodiment is merely one of various embodiments of the present disclosure. The above embodiment can be modified in various ways depending on the design and the like as long as the object of the present disclosure can be achieved.

[0342] Modifications of the above embodiment are listed below. The modifications described below can be applied in appropriate combinations.

[0343] (6.1) Variation 1 In the above embodiment, a search may be performed on a product-by-product basis using the search screen G70. For example, the employee u1 (or the employee u2) selects the first tag R701 on the search screen G70 displayed on the first operation terminal 20a (or the second operation terminal 20b). After that, the employee u1 (or the employee u2) inputs the product code to be searched for on the search screen G70 displayed on the first operation terminal 20a (or the second operation terminal 20b). The server 10 searches for a product based on the product code input on the search screen G70. The server 10 notifies the first operation terminal 20a (or the second operation terminal 20b) of the search results. The first operation terminal 20a (or the second operation terminal 20b) displays the search results. The search results screen displays the product name, image, and stock quantity of the product corresponding to the product code input on the search screen G70. The search results screen also displays location information indicating the storage location of the searched product, the car truck code of the car truck in which the product is stored, and the date of entry. In addition, when the search target product is stored in multiple storage locations, multiple sets of location information, car track code, and stocking date are displayed. In addition, when multiple sets of location information, car track code, and stocking date are displayed, they may be displayed in order of oldest stocking date.

[0344] When searching for products by storage location, for example, employee u1 (or employee u2) selects the third tag R703 on the search screen G70 displayed on the first operation terminal 20a (or the second operation terminal 20b). After that, employee u1 (or employee u2) inputs the location information to be searched on the search screen G70 displayed on the first operation terminal 20a (or the second operation terminal 20b). The server 10 searches for products based on the location information input on the search screen G70. The server 10 notifies the first operation terminal 20a (or the second operation terminal 20b) of the search results. The first operation terminal 20a (or the second operation terminal 20b) displays the search results. On the screen of the search results by storage location, for each of one or more types of products corresponding to the location information input on the search screen G70, the car truck code of the car truck in which the product is stored, the product name, image, stocking date, and inventory quantity of the product are displayed.

[0345] Searching for products on a cart / truck basis is similar to simultaneous product placement, so a detailed explanation will be omitted here.

[0346] (6.2) Variation 2 In the above embodiment, inventory correction may be performed. For example, employee u2 selects a product for which inventory correction is to be performed on the search result screen displayed on the second operation terminal 20b. More specifically, employee u2 selects a cart truck in which the product for which inventory correction is to be performed is stored on the search result screen displayed on the second operation terminal 20b. Then, a screen for performing inventory correction is displayed on the second operation terminal 20b, and employee u2 inputs the number of items not stored in a case, the number of items per case, and the number of cases of the item. The server 10 corrects the inventory quantity of the product for which inventory correction is to be performed based on the input numerical values.

[0347] (6.3) Variation 3 In the above embodiment, the car track in which the product is stored may be changed. For example, the employee u2 selects the product for which the car track is to be changed on the screen of the search results by product unit displayed on the second operation terminal 20b. More specifically, the employee u2 selects the car track in which the product for which the car track is to be changed is stored on the screen of the search results displayed on the second operation terminal 20b. After that, the screen for changing the car track is displayed on the second operation terminal 20b, so the employee u2 inputs the number of products to be stored in the new car track. For example, the employee u2 inputs the number of products not stored in the case, the number of products per case, and the number of cases of the product. Furthermore, the employee u2 inputs the car track code of the new car track. The server 10 stores the product code of the product for which the car track is to be changed in association with the car track code of the new car track and the number of products to be stored in the new car track based on the input numerical values ​​and the car track code of the new car track.

[0348] The employee u2 also operates the inventory processing button displayed on the screen of the search result for products by cart truck unit displayed on the second operation terminal 20b. Then, location information indicating the storage location of the moving destination is input. Based on the input location information indicating the storage location of the moving destination, the server 10 associates the car truck code of the moving car truck with the location information.

[0349] (6.4) Variation 4 In the above embodiment, the employee u2 may register the shipment of the product. For example, the employee u2 selects the cart truck in which the product to be shipped is stored on the screen of the search result by product unit displayed on the second operation terminal 20b. After the selection, the employee u2 operates the inventory processing button displayed on the search result screen. After that, the employee u2 inputs the number of products to be shipped. That is, the employee u2 inputs the number of products not stored in the case, the number of products per case, and the number of cases of the products as the number of products to be shipped. Furthermore, the employee u2 selects one of a plurality of shipment categories representing the reason for shipment. The plurality of shipment categories includes a category indicating transfer to another store, a category indicating return, and a category indicating disposal. Furthermore, the employee u2 inputs details of the reason for shipment as necessary. The server 10 updates the inventory quantity of the product to be shipped based on the input information.

[0350] (6.5) Variation 5 In the above embodiment, a process of canceling the association between the location information and the car truck may be performed. For example, the employee u2 inputs the car truck code of the car truck to be canceled on a screen (first cancellation screen) for canceling the association between the location information and the car truck displayed on the second operation terminal 20b. The employee u2 operates the cancellation button displayed on the first cancellation screen on the second operation terminal 20b. At this time, the server 10 cancels the association between the location information and the car truck.

[0351] Alternatively, employee u2 inputs the location information to be resolved on a screen (second resolution screen) displayed on the second operation terminal 20b for resolving the correspondence between the location information and the car track. The server 10 displays one or more car track codes associated with the input location information on the second operation terminal 20b. That is, the server 10 displays the car track codes of each of the one or more car tracks located in the input location information on the second operation terminal 20b. Employee u2 selects one of the one or more car track codes displayed on the second operation terminal 20b, and operates the resolution button displayed on the first resolution screen. At this time, the server 10 releases the correspondence between the location information and the car track.

[0352] (6.6) Variation 6 In the above embodiment, the operation terminal 20 is configured to communicate with the server 10 via the network NT1, but the present invention is not limited to this configuration.

[0353] The operation terminal 20 may perform inventory registration without communicating with the server 10. That is, the operation terminal 20 may perform inventory registration offline. For example, performing inventory registration without communicating with the server 10 by the operation terminal 20 is effective when a communication failure occurs between the operation terminal 20 and the server 10.

[0354] The employee u2 inputs inventory-related information and inventory quantity information using each screen for offline inventory registration, for example, a screen similar to the first inventory registration screen G20 and the second inventory registration screen G21. The second operation terminal 20b stores the input inventory-related information and inventory quantity information in association with the product code of the product for which inventory registration is to be performed.

[0355] When the second operation terminal 20b is able to communicate with the server 10 via the network NT1, it transmits the stored product code, the inventory-related information corresponding to the product code, and the inventory quantity information to the server 10. The server 10 performs an inventory registration process based on the product code, the inventory-related information corresponding to the product code, and the inventory quantity information received from the second operation terminal 20b.

[0356] (6.7) Variation 7 The operation terminal 20 may perform the delivery registration without communicating with the server 10. That is, the operation terminal 20 may perform the delivery registration offline. For example, the operation terminal 20 performing the delivery registration without communicating with the server 10 is effective when a communication failure occurs between the operation terminal 20 and the server 10.

[0357] Employee u2 inputs the car truck code of the car truck in which the products to be shipped are stored, the product code of the products to be shipped, and the number of products to be shipped on a screen for offline shipping registration. The second operation terminal 20b stores the input car truck code of the car truck in which the products to be shipped are stored and the number of products to be shipped in association with the product code of the products to be registered for shipping.

[0358] When the second operation terminal 20b becomes capable of communicating with the server 10 via the network NT1, it transmits to the server 10 the stored product code of the product to be shipped, the car truck code of the car truck in which the product is stored, and the number of products to be shipped. The server 10 performs a shipping registration process based on the product code, car truck code, and number of products to be shipped received from the second operation terminal 20b. For example, the server 10 updates the stock number of the product to be shipped as the shipping registration process.

[0359] (6.8) Variation 8 The request (registration of a product pick-up request) is configured to be registered at the first operation terminal 20a, but is not limited to this. The request may be registered at a cash register of a POS (Point Of Sale) system.

[0360] (6.9) Variation 9 During the return operation, the server 10 may display on the display unit 201 of the second operation terminal 20b a list of information on the products that have been returned to the storage 5b without being displayed on the shelf 520. Here, the information on the returned products is, for example, a product code, a product name, an image, etc.

[0361] For example, the notification unit 103 of the server 10 transmits to the second operation terminal 20b a list of information on products that have been returned to the warehouse 5b without being displayed on the shelf 520 (returned product list) together with information related to an image for displaying the list. Upon receiving the information, the second operation terminal 20b causes the display unit 201 to display the returned product list based on the information.

[0362] (6.10) Variation 10 The server 10 (product delivery management support system 1) may use the data created by the data creation unit 105 to perform product ordering processing.

[0363] (6.11) Variation 11 The operation terminal 20 is not limited to a configuration in which various images are displayed using dedicated application software (production management support AP).

[0364] For example, the screen of the operation terminal 20 may be viewed using a browser. In this case, there is no need to install a dedicated application software.

[0365] Alternatively, the inventory management support AP may have information about the frame of the screen when displaying the screen. At this time, the information about various images transmitted from the server 10 to the operation terminal 20 includes the remaining data (e.g., data related to the product). The data related to the product is, for example, the product code, product name, stocking date, and stock quantity.

[0366] (Other variations) The above embodiment is merely one of various embodiments of the present disclosure. The above embodiment can be modified in various ways depending on the design, etc., as long as the object of the present disclosure can be achieved. In addition, the same function as the product management support system 1 may be embodied in a product management support method, a computer program, or a non-transitory recording medium on which a program is recorded, etc.

[0367] The item delivery management support method of the item delivery management support system 1 according to one embodiment is used in an item delivery management support system that supports the delivery of products. The item delivery management support method includes an item delivery request acquisition step and a location information notification step. The item delivery request acquisition step acquires request information regarding the delivery of a product based on the delivery status of the product arranged on the shelf 520. The location information notification step notifies location information indicating the storage position of the product when a picking operation is performed in the storage warehouse 5b for the product related to the request information. The program according to one embodiment is a program for causing a computer system to function as the above-mentioned item delivery management support system 1 or the item delivery management support method of the item delivery management support system 1.

[0368] The execution subject of the product management support system 1 or the product management support method of the product management support system 1 in the present disclosure includes a computer system. The computer system has a processor and a memory as hardware. The processor executes a program recorded in the memory of the computer system, thereby realizing the function of the product management support system 1 or the product management support method of the product management support system 1 in the present disclosure as the execution subject. The program may be pre-recorded in the memory of the computer system, or may be provided through an electric communication line. The program may also be recorded and provided in a non-transitory recording medium such as a memory card, an optical disk, or a hard disk drive that can be read by the computer system. The processor of the computer system is composed of one or more electronic circuits including a semiconductor integrated circuit (IC) or a large scale integrated circuit (LSI). The integrated circuits such as IC or LSI here are called by different names depending on the degree of integration, and include integrated circuits called system LSI, VLSI (Very Large Scale Integration), or ULSI (Ultra Large Scale Integration). Furthermore, a field-programmable gate array (FPGA) that is programmed after the manufacture of an LSI, or a logic device that allows reconfiguration of the connection relationship within the LSI or reconfiguration of the circuit partition within the LSI, can also be employed as a processor. The multiple electronic circuits may be integrated into one chip, or may be distributed among multiple chips. The multiple chips may be integrated into one device, or may be distributed among multiple devices.

[0369] Furthermore, it is not essential for the product placement management support system 1 that multiple functions are integrated into one housing, and the components of the product placement management support system 1 may be distributed across multiple housings. Furthermore, at least some of the functions of the product placement management support system 1 may be realized by cloud computing or the like.

[0370] Furthermore, functions similar to those of the first operation terminal 20a may be embodied in a control method for the first operation terminal 20a, a computer program, or a non-transitory recording medium having a program recorded thereon. The control method according to one embodiment is a control method used in the first operation terminal 20a that communicates with the stockout management support system 1. The control method includes a transmission step. The transmission step transmits request information to the stockout management support system 1. The program according to one embodiment is a program for causing a computer system to function as the above-mentioned first operation terminal 20a or the control method for the first operation terminal 20a.

[0371] The execution subject of the first operation terminal 20a or the control method of the first operation terminal 20a in the present disclosure includes a computer system. The computer system has a processor and a memory as hardware. The processor executes a program recorded in the memory of the computer system, thereby realizing the function of the execution subject of the first operation terminal 20a or the control method of the first operation terminal 20a in the present disclosure. The program may be pre-recorded in the memory of the computer system, or may be provided through an electric communication line. The program may also be recorded and provided in a non-transitory recording medium such as a memory card, an optical disk, or a hard disk drive that can be read by the computer system. The processor of the computer system is composed of one or more electronic circuits including a semiconductor integrated circuit or a large-scale integrated circuit. The integrated circuits such as IC or LSI referred to here are called differently depending on the degree of integration, and include integrated circuits called system LSI, VLSI, or ULSI. Furthermore, FPGAs, which are programmed after the manufacture of LSIs, or logic devices that can reconfigure the connection relationship inside the LSI or reconfigure the circuit partition inside the LSI can also be adopted as processors. The electronic circuits may be integrated in one chip, or may be distributed across multiple chips. The multiple chips may be integrated into one device, or may be distributed across multiple devices.

[0372] Furthermore, functions similar to those of the second operation terminal 20b may be embodied in a control method for the second operation terminal 20b, a computer program, or a non-transitory recording medium having a program recorded thereon. The control method according to one embodiment is a control method used in the second operation terminal 20b that communicates with the stockout management support system 1. The control method includes a display step. The display step displays location information notified by the stockout management support system 1. The program according to one embodiment is a program for causing a computer system to function as the above-mentioned second operation terminal 20b or the control method for the second operation terminal 20b.

[0373] The execution subject of the second operation terminal 20b or the control method of the second operation terminal 20b in the present disclosure includes a computer system. The computer system has a processor and a memory as hardware. The processor executes a program recorded in the memory of the computer system, thereby realizing the function as the execution subject of the second operation terminal 20b or the control method of the second operation terminal 20b in the present disclosure. The program may be pre-recorded in the memory of the computer system, or may be provided through an electric communication line. The program may also be recorded and provided in a non-transitory recording medium such as a memory card, an optical disk, or a hard disk drive that can be read by the computer system. The processor of the computer system is composed of one or more electronic circuits including a semiconductor integrated circuit or a large-scale integrated circuit. The integrated circuits such as IC or LSI referred to here are called differently depending on the degree of integration, and include integrated circuits called system LSI, VLSI, or ULSI. Furthermore, FPGAs, which are programmed after the manufacture of LSIs, or logic devices that can reconfigure the connection relationship inside the LSI or reconfigure the circuit partition inside the LSI can also be adopted as processors. The electronic circuits may be integrated in one chip, or may be distributed across multiple chips. The multiple chips may be integrated into one device, or may be distributed across multiple devices.

[0374] (summary) As described above, the first aspect of the inventory management support system (1) supports the inventory of products. The inventory management support system (1) includes an inventory request acquisition unit (e.g., acquisition unit 102) and a location information notification unit (e.g., notification unit 103). The inventory request acquisition unit acquires request information regarding the inventory of products based on the inventory status of the products arranged on the shelf (520). The location information notification unit notifies location information indicating the storage location of the products when a picking operation is performed in the storage warehouse (5b) for the products related to the request information.

[0375] According to this configuration, since location information indicating the storage location of the product is notified during the picking operation, the picker can know the storage location of the product requested to be picked up. Therefore, the picking operation from the storage (5b) to the store floor (5a) can be carried out smoothly.

[0376] The second aspect of the product management support system (1) is the first aspect, and further includes a location information acquisition unit (acquisition unit 102). When the storage location of the product is not determined during the product sorting work, the location information acquisition unit acquires the location information of the received product.

[0377] According to this configuration, location information of a received product is acquired, so that when request information about the product is acquired, the location information of the product can be notified.

[0378] The third aspect of the inventory management support system (1) is the first or second aspect, and further includes a group notification unit (e.g., notification unit 103). When sorting products in the storehouse (5b), the group notification unit notifies a customer of a group to which the product belongs among a plurality of groups according to customer demand.

[0379] According to this configuration, the products to be sorted can be sorted in groups.

[0380] The fourth aspect of the inventory management support system (1) is in any one of the first to third aspects, and further includes a warehousing information acquisition unit (e.g., acquisition unit 102). When a product is stored in the storage warehouse (5b), the warehousing information acquisition unit acquires location information for the product, a car truck code for identifying a car truck storing the product, and a product code for identifying the product.

[0381] According to this configuration, since the goods to be stored are associated with the location information and the car / track code, the goods can be smoothly taken out from the storehouse (5b) to the store floor (5a) at the front of the store.

[0382] The product delivery management support system (1) of the fifth aspect is in any one of the first to fourth aspects, and further includes a stock quantity notification unit (e.g., notification unit 103). The stock quantity notification unit notifies the stock quantity in the storage warehouse (5b) of the product to be delivered. The product delivery request acquisition unit acquires request information after the stock quantity notification unit displays the stock quantity of the product in the storage warehouse (5b).

[0383] According to this configuration, it is possible to request product delivery according to the number of items in stock.

[0384] The sixth aspect of the product placement management support system (1) in any one of the first to fifth aspects further includes a stock-out information acquisition unit (e.g., the acquisition unit 102). The stock-out information acquisition unit acquires stock-out information indicating whether or not a product to be placed is on the shelf (520).

[0385] According to this configuration, it is possible to know whether the product to be put out is on the shelf (520). For example, if the product to be put out is not on the shelf (520), it is possible to quickly take out the product.

[0386] The seventh aspect of the inventory management support system (1) is in any one of the first to sixth aspects and further includes an inventory quantity acquisition unit (e.g., the acquisition unit 102), a stock-out information acquisition unit (e.g., the acquisition unit 102), and a data creation unit (105). The inventory quantity acquisition unit acquires the inventory quantity in the storage warehouse (5b) for the item to be inventory-dispatched. The stock-out information acquisition unit acquires stock-out information indicating whether the item to be inventory-dispatched is on the shelf (520). The data creation unit (105) creates data regarding ordering the item based on the inventory quantity and the stock-out information.

[0387] According to this configuration, if the product to be put out is not on the shelf (520) and is not stored in the storehouse (5b), data for ordering the product is created, so that a quick response can be made even when the product is out of stock.

[0388] The product delivery management support system (1) of the eighth aspect is in any one of the first to seventh aspects, and further includes a warning notification unit (for example, the notification unit 103). When the product delivery request acquisition unit acquires request information for a product to be delivered, the warning notification unit issues a warning in a recognizable manner that delivery requests for the product are duplicated.

[0389] According to this configuration, the person requesting the delivery can be notified that there is a duplicate request for the product to be delivered.

[0390] In the ninth aspect of the inventory management support system (1), in any of the first to eighth aspects, when products are stored in multiple storage locations, the location information notification unit prioritizes notifying the location information of products with older entry dates.

[0391] According to this configuration, it is possible to prioritize stocking of products with older stocking dates.

[0392] The product picking management support system (1) of the tenth aspect is any one of the first to ninth aspects, and further includes a pinking status notification unit (for example, the notification unit 103). The pinking status notification unit notifies the operation status regarding the picking operation for the product corresponding to the request information.

[0393] With this configuration, the picking worker can perform picking based on the work status.

[0394] In the product picking management support system (1) of the eleventh aspect, in the tenth aspect, the pinking status notification unit further notifies the work area where the picking work for the product is performed.

[0395] According to this configuration, the work area is notified, so that the picking worker can smoothly pick the products to be put out.

[0396] In the 12th aspect of the inventory management support system (1), in the 10th or 11th aspect, the pinking status notification unit further notifies that the item to be inventory-listed is out of stock if the item to be inventory-listed is not displayed on the shelf (520).

[0397] According to this configuration, the picker can know that the product is out of stock, and can quickly pick up the target product that is not displayed on the shelf (520). As a result, the picking operation can be smoothly performed from the storage (5b) to the store floor (5a) at the storefront.

[0398] In the 13th aspect of the inventory management support system (1), in any of the 10th to 12th aspects, the pinking status notification unit notifies a list of multiple work statuses for each of the multiple types of products when there are multiple types of products.

[0399] According to this configuration, the work area is notified in a list, so that the picking worker can smoothly pick the products to be put out.

[0400] In the 14th aspect of the product placement management support system (1) of the 13th aspect, when there are multiple types of products to be placed, the multiple types of products are divided into groups based on multiple pieces of location information corresponding to each of the multiple types of products. The pinking status notification unit notifies the operation status for each group in a list, and when a group is selected from the list, notifies all types of products belonging to the selected group.

[0401] According to this configuration, the picking workers can perform picking in groups.

[0402] In the fifteenth aspect of the inventory management support system (1) in any one of the first to fourteenth aspects, the task unit of the picking work is determined based on the load capacity of the transport cart (510) on which the products to be picked are placed.

[0403] According to this configuration, the picker can perform picking for each transport cart (510).

[0404] The picking management support system (1) of a sixteenth aspect is any one of the first to fifteenth aspects, and further includes a work-related information acquisition unit (e.g., the acquisition unit 102). The work-related information acquisition unit acquires work-related information related to the work performance of the picking work.

[0405] According to this configuration, it is possible to know the work results regarding the picking work.

[0406] The product picking management support system (1) of a seventeenth aspect is any one of the first to sixteenth aspects, and further includes a code acquisition unit (e.g., the acquisition unit 102). During a picking operation, the code acquisition unit acquires a product code that identifies a product to be picked and a car track code that identifies a car track in which the product is stored.

[0407] According to this configuration, it is possible to know the detailed storage location of the product to be picked.

[0408] The inventory management support system (1) of an 18th aspect is in any one of the 1st to 17th aspects, and further includes an inventory information change unit (104). The inventory information change unit changes inventory information indicating the inventory quantity of the product to be picked in the storage warehouse (5b) during a picking operation. After the product to be picked is displayed on the shelf (520), the inventory information change unit changes the inventory information of the product again when a product to be picked that is not displayed on the shelf (520) is returned to the storage warehouse (5b).

[0409] According to this configuration, it is possible to manage products that are not displayed on the shelf (520) and are returned.

[0410] The inventory management support system (1) of a 19th aspect is in any one of the 1st to 18th aspects, and further includes a list notification unit (e.g., notification unit 103). When a product that is to be picked in a picking operation and is not displayed on the shelf (520) is returned to the storage (5b), the list notification unit notifies a list of the product.

[0411] This configuration makes it possible to know which products have been returned and not displayed on the shelf (520).

[0412] The twentieth aspect of the inventory management support method is used in an inventory management support system (1) that supports the inventory of products. The inventory management support system (1) performs an inventory request acquisition process and a location information notification process. The inventory request acquisition process acquires request information regarding the inventory of a product based on the inventory status of the product arranged on the shelf (520). The location information notification process notifies location information indicating the storage location of the product when a picking operation is performed in the storage warehouse (5b) for the product related to the request information.

[0413] According to this method for supporting product picking management, location information indicating the storage location of the product is notified to the picking worker during the picking work, so the picking worker can know the storage location of the product requested to be picked up. Therefore, the picking work from the storage warehouse (5b) to the store floor (5a) can be carried out smoothly.

[0414] A program according to a twenty-first aspect is a program for causing a computer to execute the inventory management support method according to the twentieth aspect.

[0415] According to this program, when a picking operation is performed, location information indicating the storage location of the product is notified, so the picking operator can know the storage location of the product requested to be picked up. Therefore, the picking operation from the storage warehouse (5b) to the storefront can be performed smoothly.

[0416] The management system (2) of the 22nd aspect includes the inventory management support system (1) of any one of the first to 19th aspects, a first operation terminal (20a), and a second operation terminal (20b). The first operation terminal (20a) outputs request information to the inventory management support system (1). The second operation terminal (20b) displays location information notified by the inventory management support system (1).

[0417] According to this configuration, since location information indicating the storage location of the product is displayed on the second operation terminal (20b) during the picking operation, the picker can know the storage location of the product requested to be picked up. Therefore, the picking operation from the storage (5b) to the store floor (5a) can be performed smoothly.

[0418] The product placement management support system (1) of the 23rd aspect supports the placement of products. It includes a location information acquisition unit (e.g., acquisition unit 102) and a product information notification unit (e.g., notification unit 103). The location information acquisition unit acquires location information indicating the storage location of a product that is stored in the storage facility (5b) and is to be placed. The product information notification unit notifies product information related to one or more products stored at the storage location indicated by the location information based on the location information acquired by the location information acquisition unit.

[0419] According to this configuration, it is possible to know which of one or more products is stored at the storage location indicated by the location information, so that the retrieval work from the storage (5b) to the store floor (5a) at the storefront can be carried out smoothly.

[0420] The inventory management support system (1) of the 24th aspect is the 23rd aspect, and further includes an inventory information change unit (104). The inventory information change unit changes inventory information indicating the inventory quantity of the product to be picked in the storage warehouse (5b) during picking work. After the product to be picked is displayed on the shelf (520), the inventory information change unit changes the inventory information of the product again when the product to be picked that is not displayed on the shelf (520) is returned to the storage warehouse (5b).

[0421] According to this configuration, it is possible to manage products that are not displayed on the shelf (520) and are returned. [Explanation of symbols]

[0422] 1. Product management support system 2. Management System 5a Shop Floor 5b Storage 10 Server 20 Operation terminal 20a First operation terminal 20b Second operation terminal 102 Acquisition unit (product request acquisition unit, location information acquisition unit, inventory information acquisition unit, shortage information acquisition unit, warning notification unit, picking status notification unit, work-related information acquisition unit, code acquisition unit) 103 Notification section (location information notification section, stock quantity notification section, list notification section, group notification section) 104 Stock Information Change Section 105 Data Creation Department 501 car truck 510 Transport Cart

Claims

1. A product placement management support system that supports product placement, a product pick-up request acquisition unit that acquires request information regarding the product pick-up based on a pick-up status of the product arranged on the shelf; a location information notifying unit that notifies location information indicating a storage location of the product when a picking operation is performed in a warehouse for the product related to the request information, Product management support system.

2. and a location information acquisition unit for acquiring location information of received products when the storage location of the products is not determined during the product sorting operation.

2. The inventory management support system according to claim 1.

3. and a group notification unit that notifies a customer of a group to which the product belongs among a plurality of groups according to customer demand when the product is sorted in the storage warehouse.

3. The product delivery management support system according to claim 1 or 2.

4. a storage information acquisition unit that acquires, when storing the commodity in the storage warehouse, the location information for the commodity, a car truck code that identifies a car truck storing the commodity, and a commodity code that identifies the commodity, The inventory management support system according to any one of claims 1 to 3.

5. An inventory notification unit that notifies the inventory quantity in the storage facility of the product to be delivered, The product pick-up request acquisition unit acquires the request information after the inventory quantity notification unit displays the inventory quantity of the product in the storage warehouse. The inventory management support system according to any one of claims 1 to 4.

6. The system further includes a stock-out information acquisition unit that acquires stock-out information indicating whether the product to be put out is on the shelf, The inventory management support system according to any one of claims 1 to 5.

7. an inventory acquisition unit that acquires an inventory quantity in the storage facility for the product to be dispensed; a stock-out information acquisition unit that acquires stock-out information indicating whether the product to be put out is on the shelf; and a data creation unit that creates data regarding an order for the product based on the inventory quantity and the out-of-stock information. The inventory management support system according to any one of claims 1 to 6.

8. and a warning notification unit that, when the product delivery request acquisition unit acquires the request information for the product to be delivered, issues a warning in a recognizable manner that a delivery request for the product is duplicated. The inventory management support system according to any one of claims 1 to 7.

9. The location information notifying unit notifies the location information of a product having an older storage date with priority when the product is stored in a plurality of storage locations. The inventory management support system according to any one of claims 1 to 8.

10. A pinking status notification unit that notifies a work status regarding a picking work for the product corresponding to the request information, The inventory management support system according to any one of claims 1 to 9.

11. The pinking status notification unit further notifies the work area in which the picking work for the product is performed. The inventory management support system according to claim 10.

12. When the product to be put out is not displayed on the shelf, the pinking status notification unit further notifies that the product is out of stock.

12. The product delivery management support system according to claim 10 or 11.

13. When there are multiple types of the products, the pinking status notification unit notifies the user of a list of multiple operation statuses for each of the multiple types of the products. The inventory management support system according to any one of claims 10 to 12.

14. When there are multiple types of the product to be put out, the multiple types of products are divided into groups based on multiple pieces of location information corresponding to each of the multiple types of products, the pinking status notification unit notifies the operation status for each group in a list, and when one group is selected from the list, notifies all types of products belonging to the selected one group. The product delivery management support system according to claim 13.

15. The work unit of the picking work is determined based on the load capacity of a transport cart on which the product to be picked is placed. The inventory management support system according to any one of claims 1 to 14.

16. Further comprising a work-related information acquisition unit that acquires work-related information related to the work performance of the picking work. The inventory management support system according to any one of claims 1 to 15.

17. The picking method further includes a code acquisition unit that acquires, during the picking operation, a product code that identifies the product to be picked and a car track code that identifies a car track in which the product is stored. The inventory management support system according to any one of claims 1 to 16.

18. and an inventory information change unit that changes inventory information indicating an inventory quantity of the product to be picked in the storage warehouse during the picking operation, the inventory information change unit, when the product to be picked is displayed on the shelf and then the product to be picked that is not displayed on the shelf is returned to the storage warehouse, changes the inventory information of the product again. The inventory management support system according to any one of claims 1 to 17.

19. a list notification unit that notifies a list of the products when the products that are to be picked in the picking operation and are not to be displayed on the shelves are returned to the storage warehouse, The inventory management support system according to any one of claims 1 to 18.

20. A product supply management support method used in a product supply management support system that supports product supply, comprising: The inventory management support system includes: a product supply request acquisition process for acquiring request information regarding the product supply based on a product supply status of the product arranged on a shelf; performing a location information notification process for notifying location information indicating a storage location of the product when a picking operation is performed in a warehouse for the product related to the request information; Product listing management support method.

21. A program for causing a computer to execute the product delivery management support method according to claim 20.

22. The inventory management support system according to any one of claims 1 to 19, A first operation terminal; A second operation terminal, The first operation terminal outputs the request information to the inventory management support system, The second operation terminal displays the location information notified by the inventory management support system. Management system.

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