Elevator system, elevator, mobile body linkage system, method, and program

Abstract

To provide an elevator system, an elevator, a mobile body linkage system, a method, and a program capable of reducing the stress of waiting passengers, who are users, during crowded times, with a simple configuration. [Solution] The elevator system disclosed herein comprises an operation detection unit that detects operations by waiting passengers on the operation buttons of the elevator hall call device, a stress detection unit that judges the stress level of the waiting passenger when the operation detection unit detects a specific operation that can be distinguished from a hall call operation, and a control unit that dispatches cars depending on the judgment result of the stress detection unit.

Description

[Technical field]

[0001] The present disclosure relates to an elevator system, an elevator, a mobile object cooperation system, a method, and a program. [Background technology]

[0002] The following Patent Document 1 discloses an elevator system equipped with multiple elevators serving multiple floors, which is provided with a means for causing any elevator to serve only multiple specific floors in response to a predetermined state. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Application Publication No. 05-319704 Summary of the Invention [Problem to be solved by the invention]

[0004] When the train is crowded, there is a problem that some passengers are unable to fit into the car, which results in longer waiting times and increased stress for those waiting.

[0005] The present disclosure has been made to solve the above-mentioned problems. An object of the present disclosure is to provide an elevator system, an elevator, a mobile body linkage system, a method, and a program that can reduce the stress of users (passengers) waiting during crowded times with a simple configuration. [Means for solving the problem]

[0006] The elevator system according to the present disclosure includes an operation detection unit that detects an operation of a waiting passenger on an operation button of an elevator hall call device, and determines a stress level of the waiting passenger when the operation detection unit detects a specific operation that can be distinguished from a hall call operation. Identify the cause of stress a stress detection unit; and a control unit that allocates cars in accordance with a result of the determination by the stress detection unit; a notification unit that issues a notification according to the identified cause of stress; It is equipped with the following: The elevator system of the present disclosure is an elevator system comprising an operation detection unit that detects an operation by a waiting passenger on the operation button of the elevator hall call device, a stress detection unit that determines the stress level of the waiting passenger when the operation detection unit detects a specific operation that can be distinguished from a hall call operation, and a control unit that dispatches cars according to the determination result of the stress detection unit, and further comprises a mobile object coordination system that requests a response according to the determination result of the stress detection unit from a mobile object using the elevator or a mobile object present in the vicinity of the elevator. The elevator system according to the present disclosure includes an operation detection unit that detects an operation of a waiting passenger on an operation button of an elevator hall call device, a stress detection unit that determines a stress level of the waiting passenger when the operation detection unit detects a specific operation that can be distinguished from a hall call operation, and a control unit that dispatches cars according to a determination result of the stress detection unit, and further includes a mobile object linkage system that links with a mobile object that uses the elevator or a mobile object that exists in the vicinity of the elevator, and the stress detection unit determines the stress level in cooperation with a sensor of the mobile object. . The elevator system of the present disclosure is an elevator system equipped with an operation detection unit that detects an operation by a waiting passenger on an operation button of an elevator hall call device, a stress detection unit that determines the stress level of the waiting passenger when the operation detection unit detects a specific operation that can be distinguished from a hall call operation, and a control unit that dispatches cars depending on the determination result of the stress detection unit, and is capable of detecting at least one of the following specific operations: pressing of the operation button within a predetermined time after the doors are closed, and pressing and holding the operation button. The elevator according to the present disclosure includes an operation detection unit that detects an operation of a waiting passenger on an operation button of a hall call device, and determines a stress level of the waiting passenger when the operation detection unit detects a specific operation that can be distinguished from a hall call operation. Identify the cause of stress a stress detection unit; and a control unit that allocates cars in accordance with a result of the determination by the stress detection unit; a notification unit that issues a notification according to the identified cause of stress; It is equipped with the following: The elevator of the present disclosure is an elevator equipped with an operation detection unit that detects operations by waiting passengers on the operation buttons of the platform call device, a stress detection unit that determines the stress level of the waiting passenger when the operation detection unit detects a specific operation that can be distinguished from a platform call operation, and a control unit that dispatches cars according to the determination result of the stress detection unit, and further equipped with a mobile object coordination system that requests a response according to the determination result of the stress detection unit from a mobile object using the elevator or a mobile object present in the vicinity of the elevator. The elevator of the present disclosure is an elevator equipped with an operation detection unit that detects operations by waiting passengers on the operation buttons of the platform call device, a stress detection unit that determines the stress level of the waiting passenger when the operation detection unit detects a specific operation that can be distinguished from a platform call operation, and a control unit that dispatches cars depending on the determination result of the stress detection unit, and further equipped with a mobile object linkage system that links with mobile objects that use the elevator or mobile objects present in the vicinity of the elevator, and the stress detection unit determines the stress level in cooperation with a sensor of the mobile object. The elevator of the present disclosure is an elevator equipped with an operation detection unit that detects an operation by a waiting passenger on an operation button of a hall call device, a stress detection unit that judges the stress level of the waiting passenger when the operation detection unit detects a specific operation that can be distinguished from a hall call operation, and a control unit that dispatches cars depending on the judgment result of the stress detection unit, and is capable of detecting at least one of the following specific operations: pressing of the operation button within a predetermined time after the doors are closed, and pressing and holding the operation button. The method according to the present disclosure includes an operation detection step of detecting an operation of a waiting passenger on an operation button of an elevator hall call device, and judging a stress level of the waiting passenger when a specific operation that can be distinguished from a hall call operation is detected in the operation detection step. Identify the cause of stress a stress detection step; and a car allocation step of allocating cars in accordance with a result of the stress detection step; A step of making a notification according to the identified cause of stress; It is equipped with the following: The method disclosed herein comprises an operation detection step of detecting an operation by a waiting passenger on an operation button of an elevator hall call device, a stress detection step of judging the stress level of the waiting passenger if a specific operation that can be distinguished from a hall call operation is detected in the operation detection step, a dispatching step of dispatching cars according to the judgment result of the stress detection step, and a step in which a mobile object coordination system requests a response according to the judgment result of the stress detection step from a mobile object using the elevator or a mobile object present in the vicinity of the elevator. The method disclosed herein includes an operation detection step of detecting an operation by a waiting passenger on an operation button of an elevator hall call device, a stress detection step of determining the stress level of the waiting passenger if a specific operation that can be distinguished from a hall call operation is detected in the operation detection step, a dispatching step of dispatching cars according to the determination result of the stress detection step, and a step of linking a mobile object using the elevator or a mobile object present in the vicinity of the elevator with a mobile object linking system, in which the stress detection step determines the stress level in cooperation with a sensor of the mobile object. The method disclosed herein includes an operation detection step for detecting an operation of a waiting passenger on an operation button of an elevator hall call device, a stress detection step for judging the stress level of the waiting passenger if a specific operation that can be distinguished from a hall call operation is detected in the operation detection step, and a dispatching step for dispatching cars depending on the judgment result of the stress detection step, and is capable of detecting at least one of the specific operations of pressing the operation button within a predetermined time after the doors are closed and pressing and holding the operation button. The program according to the present disclosure includes a step of detecting an operation of a waiting passenger on an operation button of an elevator hall call device, and a step of determining a stress level of the waiting passenger when a specific operation that can be distinguished from a hall call operation is detected in the operation detection step. Identify the cause of stress a stress detection step; and a car allocation step of allocating cars in accordance with a result of the stress detection step; A step of making a notification according to the identified cause of stress; This is what causes the following to be executed. The program of the present disclosure causes a computer to execute an operation detection step of detecting an operation by a waiting passenger on the operation button of an elevator hall call device; a stress detection step of judging the stress level of the waiting passenger if a specific operation that can be distinguished from a hall call operation is detected in the operation detection step; a dispatching step of dispatching cars according to the judgment result of the stress detection step; and a step in which the mobile object coordination system requests a response according to the judgment result of the stress detection step from a mobile object using the elevator or a mobile object present in the vicinity of the elevator. The program of the present disclosure causes a computer to execute an operation detection step of detecting an operation by a waiting passenger on the operation button of an elevator hall call device, a stress detection step of determining the stress level of the waiting passenger if a specific operation that can be distinguished from a hall call operation is detected in the operation detection step, a dispatching step of dispatching cars based on the determination result of the stress detection step, and a step of linking a mobile object using the elevator or a mobile object present in the vicinity of the elevator with a mobile object linking system, in which the stress detection step determines the stress level in cooperation with a sensor of the mobile object. The program of the present disclosure is a program that causes a computer to execute an operation detection step of detecting an operation by a waiting passenger on an operation button of an elevator hall call device, a stress detection step of judging the stress level of the waiting passenger if a specific operation that can be distinguished from a hall call operation is detected in the operation detection step, and a dispatch step of dispatching cars depending on the judgment result of the stress detection step, and is capable of detecting at least one of the following specific operations: pressing of the operation button within a predetermined time after the doors are closed, and pressing and holding the operation button. Effect of the Invention

[0007] According to the present disclosure, it is possible to provide an elevator system, elevator, mobile object linkage system, method, and program that can reduce the stress of users (passengers waiting) during crowded times with a simple configuration. [Brief description of the drawings]

[0008] [Figure 1] 1 is a block diagram showing a configuration of a system according to a first embodiment. [Diagram 2] 11 is a diagram for explaining a method in which an operation detection unit detects a specific operation and a stress detection unit determines a stress level. FIG. [Diagram 3] 13 is a diagram for explaining another method in which the operation detection unit detects a specific operation and the stress detection unit determines the stress level. FIG. [Figure 4] 13 is a diagram for explaining another method in which the operation detection unit detects a specific operation and the stress detection unit determines the stress level. FIG. [Diagram 5] 13 is a diagram for explaining another method in which the operation detection unit detects a specific operation and the stress detection unit determines the stress level. FIG. [Figure 6] 13 is a diagram for explaining another method in which the operation detection unit detects a specific operation and the stress detection unit determines the stress level. FIG. [Figure 7] 4 is a flowchart showing an example of a control operation according to the first embodiment. [Figure 8] 6 is a flowchart showing another example of the control operation in the first embodiment. [Figure 9] 6 is a flowchart showing another example of the control operation in the first embodiment. [Figure 10] 2 is a diagram illustrating an example of a configuration for implementing the functions of an operation detection unit, a stress detection unit, a control unit, or a mobile object cooperation system in the first embodiment. FIG. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0009] Hereinafter, the embodiments will be described with reference to the drawings. In each drawing, the same reference numerals are used to denote common or corresponding elements, and the description is simplified or omitted. Note that the configurations shown in the embodiments below are examples of the technical ideas related to the present disclosure, and may be combined with other known technologies, or multiple technical ideas described in the present disclosure may be combined. In addition, it is also possible to omit or modify a part of the configuration without departing from the gist of the present disclosure.

[0010] Embodiment 1 Fig. 1 is a block diagram showing the configuration of a system according to embodiment 1. As shown in Fig. 1, elevator system 1 of the present embodiment includes a hall call button 2, an operation detection unit 3, a stress detection unit 4, and a control unit 6. Hall call button 2 is an operation button for a hall call device provided at the hall of elevator 5.

[0011] The operation detection unit 3 has a function for detecting an operation of the hall call button 2 by a waiting passenger. The operation detection unit 3 is capable of detecting a specific operation that can be distinguished from a normal hall call operation. The stress detection unit 4 has a function for judging the stress level of the waiting passenger when the operation detection unit 3 detects the specific operation. The control unit 6 has a function for dispatching the elevator 5 car according to the judgment result of the stress detection unit 4.

[0012] When a user is waiting for the elevator 5 car and the elevator 5 car does not stop at the desired floor and goes past it, the user may not understand why the elevator 5 car did not stop and may, out of anxiety, stress, or impatience, repeatedly press or tap the hall call button 2 that is already pressed. This also applies when the waiting time is long or when the elevator 5 car is not received. In this embodiment, the stress level of such a waiting passenger can be determined from the behavior of the passenger and an appropriate car can be dispatched to reduce the user's stress.

[0013] The operation detection unit 3 can detect, as the specific operation, at least one of the following: pressing of the platform call button 2 within a predetermined time after the door closes, hitting the platform call button 2 repeatedly, pressing and holding the platform call button 2, pressing of multiple platform call buttons 2 on the same floor, and pressing of a priority call button for wheelchairs in addition to the platform call button 2. This makes it possible to accurately detect the stress level of waiting passengers.

[0014] Fig. 2 is a diagram for explaining a method in which the operation detection unit 3 detects a specific operation and the stress detection unit 4 judges the stress level. In the example of Fig. 2, the hall call button 2, which was turned off when the car of the elevator 5 arrived, is pressed within a predetermined time after the door closes and turns on again. In this case, it is considered that the passenger was unable to fit into the car and was sent off, so the stress detection unit 4 can judge that the stress level of the user, i.e., the waiting passenger, is high.

[0015] Fig. 3 is a diagram for explaining another method in which the operation detection unit 3 detects a specific operation and the stress detection unit 4 judges the stress level. In the example of Fig. 3, the hall call button 2 is pressed repeatedly while in the lit state. In this case, it is considered that the waiting passenger is irritated, and the stress detection unit 4 can judge that the waiting passenger has a high stress level.

[0016] Fig. 4 is a diagram for explaining another method in which the operation detection unit 3 detects a specific operation and the stress detection unit 4 determines the stress level. In the example of Fig. 4, the hall call button 2 is pressed and held down for a long time while still lit. In this case, it is considered that the waiting passenger is irritated, and the stress detection unit 4 can determine that the waiting passenger has a high stress level.

[0017] Fig. 5 is a diagram for explaining another method in which the operation detection unit 3 detects a specific operation and the stress detection unit 4 judges the stress level. In the example of Fig. 5, the hall call button 2 is in a lit state and the priority call button is also pressed. In this case, it is considered that the waiting passenger is irritated, so the stress detection unit 4 can judge that the waiting passenger has a high stress level.

[0018] Fig. 6 is a diagram for explaining another method in which the operation detection unit 3 detects a specific operation and the stress detection unit 4 judges the stress level. In the example of Fig. 6, a hall call button 2 is in a lit state and another hall call button 2 on the same floor is also pressed. In this case, it is considered that the waiting passenger is irritated, and the stress detection unit 4 can judge that the waiting passenger has a high stress level.

[0019] 3 to 6, the stress detection unit 4 may determine the stress level according to the illumination state of the hall call button 2. This allows the stress level to be determined with high accuracy.

[0020] The stress detection unit 4 may also determine the stress level using machine learning. That is, the stress detection unit 4 may generate a trained model for inferring the stress level of a waiting passenger based on the operation of the waiting passenger on the hall call button 2, and infer the stress level of the waiting passenger using the trained model. The learning algorithm used by the stress detection unit 4 may be a known algorithm such as supervised learning, unsupervised learning, or reinforcement learning.

[0021] When the stress detection unit 4 determines that the stress level of a waiting passenger is high, the control unit 6 may prioritize dispatching a car to the floor where the waiting passenger is. Priority dispatching is an operation in which the car goes directly to the disembarking floor without responding to calls from the boarding area of ​​other floors, and then goes directly to the floor where the waiting passenger with a high stress level is. By doing so, the waiting time of the waiting passenger with a high stress level can be shortened, and the stress of the waiting passenger can be reduced.

[0022] The method according to this embodiment includes an operation detection step of detecting an operation of a waiting passenger on the hall call button 2 of the hall call device of the elevator 5, a stress detection step of judging the stress level of the waiting passenger if a specific operation that can be distinguished from a hall call operation is detected in the operation detection step, and a dispatching step of dispatching a car depending on the judgment result of the stress detection step.

[0023] The program of this embodiment is a program that causes a computer to execute an operation detection step of detecting an operation by a waiting passenger on the hall call button 2 of the hall call device of the elevator 5, a stress detection step of judging the stress level of the waiting passenger if a specific operation that can be distinguished from a hall call operation is detected in the operation detection step, and a dispatching step of dispatching a car depending on the judgment result of the stress detection step.

[0024] According to the above method or program, the stress level of a waiting passenger can be detected with a simple configuration, and the stress of the waiting passenger can be reliably reduced.

[0025] As shown in FIG. 1, the elevator system 1 may further include a notification unit 7. The notification unit 7 has a function for providing guidance to waiting passengers according to the determination result of the stress detection unit 4. The notification unit 7 may include at least one of a speaker 8 and a video display device 9 such as a display or a projector, which are provided at the landing. The notification unit 7 may be capable of notifying at least one of information on the operation status of the elevator, information on the reason why the elevator 5 is crowded, an apology for the long waiting time, and information recommending the use of stairs, elevators in another bank, or escalators when using the stairs, elevators in another bank, or escalators is faster. By the notification unit 7 notifying such information, the stress of waiting passengers can be reduced. The information on the operation status of the elevator may include, for example, information that priority dispatch is being performed, or information on the expected arrival time. The reason why the elevator 5 is crowded may be, for example, information that there are many priority users, or information that a robot is using the elevator 5, etc.

[0026] The stress detection unit 4 may also determine the stress level according to the elevator operation status. For example, when an action that can be determined to be high in stress of a waiting passenger (e.g., repeated pressing of the elevator call button 2) is performed in a situation where the waiting passenger is expected to have high stress in relation to the operation status of the elevator 5, such as when the waiting passenger knows that the elevator 5 has passed the landing floor of the waiting passenger, the stress detection unit 4 may determine that the stress factor is due to the operation status of the elevator 5, and may notify the notification unit 7 of appropriate guidance for the expected stress factor. For example, the notification may be "The elevator will go to the first floor and then be dispatched to the landing floor by a priority car." In this way, the notification unit 7 may notify according to the identified cause of stress. This makes it possible to more reliably reduce the stress of the waiting passenger.

[0027] When a car is preferentially allocated to a floor where there are waiting passengers with a high stress level, the notification unit 7 may notify the passengers of this fact. By informing the waiting passengers that a car is being preferentially allocated, it is possible to eliminate the discomfort caused by not being able to board the train and to eliminate the anxiety that the next car will not be able to board the train, thereby reducing the stress of the waiting passengers.

[0028] When a car is assigned with priority, a notification unit in the car may notify passengers in the car that the car will go directly to the disembarking floor without responding to calls from other floors. This allows passengers to know that they will not have to feel awkward when the doors open when they cannot get on, reducing stress for the passengers.

[0029] As shown in Fig. 1, the elevator system 1 may further include a mobile object linking system 10. The mobile object linking system 10 has a function for linking the elevator 5 with a mobile object 11 that uses the elevator 5 or a mobile object 11 that exists around the elevator 5. The mobile object 11 is a robot, a drone, or other mobile device that moves autonomously. The mobile object 11 has a sensor 12 and an alarm unit 13.

[0030] The mobile object linkage system 10 includes a receiving unit that receives information on the stress level of passengers waiting at the elevator 5 from the elevator system 1, and a transmitting unit that transmits operation commands to a mobile object 11 using the elevator 5 or to a mobile object 11 present in the vicinity of the elevator 5, depending on the stress level of the waiting passengers received by the receiving unit.

[0031] The mobile object link system 10 may request the mobile object 11 to take a measure according to the determination result of the stress detection unit 4. The measure is, for example, the following measure. The notification unit 13 of the mobile object 11 notifies waiting passengers with a high stress level of the same information as that notified by the notification unit 7. When there is a passenger waiting with a high stress level, mobile unit 11 will not enter (send the passenger off to) elevator 5. The mobile unit 11 explains the status of the elevator 5 to the highly stressed waiting passengers (such as the expected time until arrival). Mobile unit 11 also apologizes to highly stressed waiting passengers to reduce their stress. -For stressed customers, they may put on a distracting performance or engage in small talk.

[0032] The stress detection unit 4 may determine the stress level in cooperation with a sensor 12 of the mobile unit 11 via the mobile unit cooperation system 10. For example, the movement, line of sight information, attribute information, etc. of the waiting customer are acquired by a sensor 12 such as a camera or LiDAR (Light Detection And Ranging) mounted on the mobile unit 11, and the stress level is determined by integrating the information with the information from the stress detection unit 4, thereby making it possible to determine the stress level more accurately. For example, even if two waiting customers press the call button repeatedly in the same way, it becomes possible to determine that the more active one is more stressed than the less active one who moves around a lot.

[0033] The stress detection unit 4 may also identify the cause of stress of the waiting passenger in cooperation with the sensor 12 of the mobile object 11 via the mobile object linkage system 10. That is, the movement, gaze information, attribute information, etc. of the waiting passenger are acquired by the sensor 12, such as a camera or LiDAR mounted on the mobile object 11, and the information is integrated with the information of the stress detection unit 4 to identify the cause of stress, thereby making it possible to provide more appropriate guidance, etc. For example, since it is considered that the gaze of the waiting passenger is following the movement of the elevator 5 car when the elevator 5 car passes by, by detecting such gaze, it is possible to detect that the cause of stress is the operating status of the elevator 5.

[0034] Fig. 7 is a flowchart showing an example of the control operation of the first embodiment. When the hall call button 2 is pressed in step S1 in Fig. 7, the car of the elevator 5 arrives in step S2. In step S3, it is determined whether the user has boarded the car, and when the user has boarded the car, boarding is completed in step S4, and the processing of the flowchart ends. In contrast, if the user is unable to board the car, the processing proceeds to step S5, and after the doors close, the waiting user presses the hall call button 2.

[0035] In step S6, it is determined whether the time from door closing to pressing of hall call button 2 is within a predetermined time. If the time from door closing to pressing of hall call button 2 is longer than the predetermined time, stress detection unit 4 determines that the user's stress level is low, and the process proceeds to step S7, where control unit 6 dispatches the car normally. After that, in step S8, the car of elevator 5 arrives, and when the user boards, boarding is completed (step S9).

[0036] On the other hand, if the time from door closing to pressing of hall call button 2 is within the predetermined time, stress detection unit 4 determines that the stress level of the user is high, and the process proceeds to step S10, where control unit 6 prioritizes car dispatch. After that, in step S11, the elevator car of elevator 5 arrives, and when the user boards, boarding is completed (step S12).

[0037] Fig. 8 is a flowchart showing another example of the control operation of the first embodiment. In Fig. 8, the same steps as in Fig. 7 are given the same reference numerals and the description thereof will be omitted. When the control unit 6 prioritizes car dispatch in step S10 of Fig. 8, the process proceeds to step S13, where it is determined whether the operation detection unit 3 has detected a high-stress pressing of the hall call button 2. A high-stress pressing is one of the pressing methods described in Figs. 4 to 6. If a high-stress pressing method has not been detected, the process proceeds to step S14, where the car of the elevator 5 arrives and the user boards, completing the boarding process (step S15).

[0038] On the other hand, if a pushing style with a high stress level is detected, the process proceeds to step S16, and the notification unit 7 of the elevator 5 explains the situation and apologizes to the waiting passenger. After that, in step S17, the car of the elevator 5 arrives, and when the passenger boards, the boarding is completed (step S18).

[0039] Fig. 9 is a flow chart showing another example of the control operation of the first embodiment. In Fig. 9, the same steps as those in Fig. 7 and Fig. 8 are given the same reference numerals and the description thereof is omitted. If a pushing manner with a high stress level is detected in step S13 of Fig. 9, the process proceeds to step S19, where it is determined whether the robot, i.e., the moving body 11, is waiting to board. If the robot, i.e., the moving body 11, is not waiting to board, the process proceeds to step S20, where the notification unit 7 of the elevator 5 explains the situation and apologizes to the waiting passenger. After that, when the car of the elevator 5 arrives in step S21 and the user boards, boarding is completed (step S22).

[0040] On the other hand, if the robot, i.e., the moving body 11, is waiting to board, the process proceeds to step S23, and the notification unit 13 of the robot, i.e., the moving body 11, explains the situation and apologizes to the waiting passenger. After that, in step S24, the elevator 5 car arrives, and when the user boards, boarding is completed (step S25).

[0041] In the examples shown in Figures 7 to 9, if the time from door closing to the pressing of the platform call button 2 is within a specified time, the elevator car is dispatched with priority. However, it may also be arranged to dispatch with priority if the button is pressed in a highly stressful manner as described in Figures 4 to 6.

[0042] FIG. 10 is a diagram showing an example of a configuration for realizing the functions of the operation detection unit 3, the stress detection unit 4, the control unit 6, or the mobile object linkage system 10 in the first embodiment. Each function of the operation detection unit 3, the stress detection unit 4, the control unit 6, or the mobile object linkage system 10 is realized by, for example, a processing circuit. The processing circuit may be dedicated hardware 600. The processing circuit may include a processor 601 and a memory 602. A part of the processing circuit may be formed as the dedicated hardware 600, and the processing circuit may further include the processor 601 and the memory 602. In the example shown in FIG. 10, a part of the processing circuit is formed as the dedicated hardware 600. Also, in the example shown in FIG. 10, the processing circuit further includes the processor 601 and the memory 602 in addition to the dedicated hardware 600.

[0043] The processing circuitry of which at least one portion is dedicated hardware 600 may be, for example, a single circuit, multiple circuits, a programmed processor, parallel programmed processors, an ASIC, an FPGA, or a combination thereof.

[0044] When the processing circuit has at least one processor 601 and at least one memory 602, the functions of the operation detection unit 3, the stress detection unit 4, the control unit 6, or each part of the mobile linkage system 10 are realized by software, firmware, or a combination of software and firmware.

[0045] The software and firmware are written as a program and stored in the memory 602. The program may be recorded in a computer-readable recording medium. The processor 601 realizes the functions of each unit by reading and executing the program stored in the memory 602. The processor 601 is also called a CPU (Central Processing Unit), central processing unit, processing unit, arithmetic unit, microprocessor, microcomputer, or DSP. The memory 602 may be, for example, a non-volatile or volatile semiconductor memory such as a RAM, a ROM, a flash memory, an EPROM, and an EEPROM, or a magnetic disk, a flexible disk, an optical disk, a compact disk, a mini disk, and a DVD.

[0046] In this way, the processing circuit can realize the functions of the operation detection unit 3, the stress detection unit 4, the control unit 6, or the mobile object linking system 10 by hardware, software, firmware, or a combination of these. Each function of the operation detection unit 3, the stress detection unit 4, the control unit 6, or the mobile object linking system 10 may be realized by a plurality of devices linking with each other, or may be realized by a single device. Also, at least a part of each function of the operation detection unit 3, the stress detection unit 4, the control unit 6, or the mobile object linking system 10 may be implemented in a server or the like on an external network.

[0047] Various aspects of the present disclosure are summarized below as appendices.

[0048] (Appendix 1) an operation detection unit that detects an operation of a waiting passenger on an operation button of the elevator hall call device; a stress detection unit that determines a stress level of the waiting passenger when the operation detection unit detects a specific operation that can be distinguished from a hall call operation; a control unit that allocates cars in response to a determination result of the stress detection unit; An elevator system comprising: (Appendix 2) 2. The elevator system according to claim 1, further comprising an alarm unit that provides guidance to the waiting passenger depending on the determination result of the stress detection unit. (Appendix 3) The elevator system described in Appendix 2, wherein the notification unit is capable of notifying at least one of information regarding the operation status of the elevator, information regarding the reason why the elevator is crowded, an apology for the long waiting time, and information recommending the use of other means of ascent and descent. (Appendix 4) 4. The elevator system according to claim 1, wherein the stress detection unit determines the stress level according to an operation status of the elevator. (Appendix 5) 5. The elevator system according to claim 1, wherein the stress detection unit determines the stress level according to a lighting state of the hall call device. (Appendix 6) An elevator system according to any one of appendix 1 to appendix 5, further comprising a mobile object linkage system that requests a mobile object using the elevator or a mobile object present in the vicinity of the elevator to take action according to the judgment result of the stress detection unit. (Appendix 7) The elevator further includes a mobile object linkage system that links with a mobile object using the elevator or a mobile object existing in the vicinity of the elevator, 7. The elevator system according to claim 1, wherein the stress detection unit determines the stress level in cooperation with a sensor of the moving body. (Appendix 8) The elevator further includes a mobile object linkage system that links with a mobile object using the elevator or a mobile object existing in the vicinity of the elevator, 8. The elevator system according to claim 1, wherein the stress detection unit identifies a cause of stress in cooperation with a sensor of the moving body. (Appendix 9) 9. The elevator system according to claim 8, further comprising an alarm unit that issues an alarm according to the identified cause of stress. (Appendix 10) The elevator system according to any one of Supplementary Note 1 to Supplementary Note 9, wherein the specific operation is detectable as at least one of the following: pressing of the operation button within a predetermined time after the door is closed, repeated tapping of the operation button, pressing and holding of the operation button, pressing of multiple operation buttons on the same floor, and pressing of a priority call button in addition to the operation button. (Appendix 11) an operation detection unit that detects an operation of a waiting passenger on an operation button of the hall call device; a stress detection unit that determines a stress level of the waiting passenger when the operation detection unit detects a specific operation that can be distinguished from a hall call operation; a control unit that allocates cars in response to a determination result of the stress detection unit; Equipped with an elevator. (Appendix 12) a receiving unit for receiving information on the stress level of a passenger waiting at an elevator; a transmission unit that transmits an operation command to a moving object using the elevator or a moving object existing around the elevator according to the stress level of the waiting passenger received by the reception unit; A mobile communication system equipped with the above. (Appendix 13) an operation detection step of detecting an operation of a waiting passenger on an operation button of the elevator hall call device; a stress detection step of determining a stress level of the waiting passenger when a specific operation that can be distinguished from a hall call operation is detected in the operation detection step; a dispatching step of dispatching cars according to a result of the determination in the stress detection step; The method according to claim 1, (Appendix 14) On the computer, an operation detection step of detecting an operation of a waiting passenger on an operation button of the elevator hall call device; a stress detection step of determining a stress level of the waiting passenger when a specific operation that can be distinguished from a hall call operation is detected in the operation detection step; a dispatching step of dispatching cars according to a result of the determination in the stress detection step; A program that executes the following. [Explanation of symbols]

[0049] REFERENCE SIGNS LIST 1 elevator system, 2 hall call button, 3 operation detection unit, 4 stress detection unit, 5 elevator, 6 control unit, 7 notification unit, 8 speaker, 9 video display device, 10 mobile body linkage system, 11 mobile body, 12 sensor, 13 notification unit, 600 dedicated hardware, 601 processor, 602 memory

Claims

1. an operation detection unit that detects an operation of a waiting passenger on an operation button of the elevator hall call device; a stress detection unit that judges a stress level of the waiting passenger and identifies a cause of the stress when the operation detection unit detects a specific operation that can be distinguished from a hall call operation; a control unit that allocates cars in response to a determination result of the stress detection unit; a notification unit that performs a notification according to the identified cause of stress; An elevator system comprising:

2. An operation detection unit that detects an operation of a waiting passenger on an operation button of an elevator hall call device; a stress detection unit that determines a stress level of the waiting passenger when the operation detection unit detects a specific operation that can be distinguished from a hall call operation; a control unit that allocates cars in response to a determination result of the stress detection unit; An elevator system comprising: The elevator system further includes a mobile object linkage system that requests a mobile object using the elevator or a mobile object present in the vicinity of the elevator to take action according to the judgment result of the stress detection unit.

3. An operation detection unit that detects an operation of a waiting passenger on an operation button of an elevator hall call device; a stress detection unit that determines a stress level of the waiting passenger when the operation detection unit detects a specific operation that can be distinguished from a hall call operation; a control unit that allocates cars in response to a determination result of the stress detection unit; An elevator system comprising: The elevator further includes a mobile object linkage system that links with a mobile object using the elevator or a mobile object existing in the vicinity of the elevator, The stress detection unit determines the stress level in cooperation with a sensor of the moving body.

4. An operation detection unit that detects an operation of a waiting passenger on an operation button of an elevator hall call device; a stress detection unit that determines a stress level of the waiting passenger when the operation detection unit detects a specific operation that can be distinguished from a hall call operation; a control unit that allocates cars in response to a determination result of the stress detection unit; An elevator system comprising: The elevator system is capable of detecting, as the specific operation, at least one of the following: the operation button being pressed within a predetermined time after the door is closed; and the operation button being pressed and held down.

5. The elevator system according to claim 1 , further comprising an annunciation unit that provides guidance to the waiting passenger depending on a result of the determination by the stress detection unit.

6. The elevator system according to claim 5, wherein the notification unit is capable of notifying at least one of information regarding the operation status of the elevator, information regarding the reason why the elevator is crowded, an apology for the long waiting time, and information recommending the use of other means of ascent and descent.

7. The elevator system according to claim 1 , wherein the stress detection unit determines the stress level according to an operating status of the elevator.

8. 5. The elevator system according to claim 1, wherein the stress detection unit determines the stress level depending on a lighting state of the hall call device.

9. The elevator further includes a mobile object linkage system that links with a mobile object using the elevator or a mobile object existing in the vicinity of the elevator, The elevator system according to claim 1 or 4, wherein the stress detection unit identifies a cause of stress in cooperation with a sensor of the moving body.

10. an operation detection unit that detects an operation of a waiting passenger on an operation button of the hall call device; a stress detection unit that judges a stress level of the waiting passenger and identifies a cause of the stress when the operation detection unit detects a specific operation that can be distinguished from a hall call operation; a control unit that allocates cars in response to a determination result of the stress detection unit; a notification unit that performs a notification according to the identified cause of stress; Equipped with an elevator.

11. An operation detection unit that detects an operation of a waiting passenger on an operation button of the platform call device; a stress detection unit that determines a stress level of the waiting passenger when the operation detection unit detects a specific operation that can be distinguished from a hall call operation; a control unit that allocates cars in response to a determination result of the stress detection unit; An elevator comprising: The elevator further includes a mobile object linkage system that requests a mobile object using the elevator or a mobile object present in the vicinity of the elevator to take action according to the judgment result of the stress detection unit.

12. An operation detection unit that detects an operation of a waiting passenger on an operation button of the platform call device; a stress detection unit that determines a stress level of the waiting passenger when the operation detection unit detects a specific operation that can be distinguished from a hall call operation; a control unit that allocates cars in response to a determination result of the stress detection unit; An elevator comprising: The elevator further includes a mobile object linkage system that links with a mobile object using the elevator or a mobile object existing in the vicinity of the elevator, The stress detection unit determines the stress level in cooperation with a sensor of the moving body.

13. An operation detection unit that detects an operation of a waiting passenger on an operation button of the platform call device; a stress detection unit that determines a stress level of the waiting passenger when the operation detection unit detects a specific operation that can be distinguished from a hall call operation; a control unit that allocates cars in response to a determination result of the stress detection unit; An elevator comprising: An elevator capable of detecting, as the specific operation, at least one of the following: the operation button being pressed within a predetermined time after the door is closed; and the operation button being pressed and held down.

14. an operation detection step of detecting an operation of a waiting passenger on an operation button of the elevator hall call device; a stress detection step of judging a stress level of the waiting passenger and identifying a cause of the stress when a specific operation that can be distinguished from a hall call operation is detected in the operation detection step; a dispatching step of dispatching cars according to a result of the determination in the stress detection step; A step of making a notification according to the identified cause of stress; The method according to claim 1,

15. An operation detection step of detecting an operation of a waiting passenger on an operation button of an elevator hall call device; a stress detection step of determining a stress level of the waiting passenger when a specific operation that can be distinguished from a hall call operation is detected in the operation detection step; a dispatching step of dispatching cars according to a result of the determination in the stress detection step; a step of a mobile object linkage system requesting a mobile object using the elevator or a mobile object present in the vicinity of the elevator to take a measure according to a result of the determination in the stress detection step; The method according to claim 1,

16. An operation detection step of detecting an operation of a waiting passenger on an operation button of an elevator hall call device; a stress detection step of determining a stress level of the waiting passenger when a specific operation that can be distinguished from a hall call operation is detected in the operation detection step; a dispatching step of dispatching cars according to a result of the determination in the stress detection step; A step of linking a mobile object linking system with a mobile object using the elevator or a mobile object existing in the vicinity of the elevator; A method comprising: The stress detection step is a method for determining the stress level in cooperation with a sensor of the mobile object.

17. An operation detection step of detecting an operation of a waiting passenger on an operation button of an elevator hall call device; a stress detection step of determining a stress level of the waiting passenger when a specific operation that can be distinguished from a hall call operation is detected in the operation detection step; a dispatching step of dispatching cars according to a result of the determination in the stress detection step; A method comprising: A method capable of detecting, as the specific operation, at least one of pressing the operation button within a predetermined time after the door is closed and pressing and holding the operation button.

18. On the computer, an operation detection step of detecting an operation of a waiting passenger on an operation button of the elevator hall call device; a stress detection step of judging a stress level of the waiting passenger and identifying a cause of the stress when a specific operation that can be distinguished from a hall call operation is detected in the operation detection step; a dispatching step of dispatching cars according to a result of the determination in the stress detection step; A step of making a notification according to the identified cause of stress; A program that executes the following.

19. A computer comprising: an operation detection step of detecting an operation of a waiting passenger on an operation button of the elevator hall call device; a stress detection step of determining a stress level of the waiting passenger when a specific operation that can be distinguished from a hall call operation is detected in the operation detection step; a dispatching step of dispatching cars according to a result of the determination in the stress detection step; a step of a mobile object linkage system requesting a mobile object using the elevator or a mobile object present in the vicinity of the elevator to take a measure according to a result of the determination in the stress detection step; A program that executes the following.

20. A computer comprising: an operation detection step of detecting an operation of a waiting passenger on an operation button of the elevator hall call device; a stress detection step of determining a stress level of the waiting passenger when a specific operation that can be distinguished from a hall call operation is detected in the operation detection step; a dispatching step of dispatching cars according to a result of the determination in the stress detection step; A step of linking a mobile object linking system with a mobile object using the elevator or a mobile object existing in the vicinity of the elevator; A program for executing In the stress detection step, a program determines the stress level in cooperation with a sensor of the mobile object.

21. A computer comprising: an operation detection step of detecting an operation of a waiting passenger on an operation button of the elevator hall call device; a stress detection step of determining a stress level of the waiting passenger when a specific operation that can be distinguished from a hall call operation is detected in the operation detection step; a dispatching step of dispatching cars according to a result of the determination in the stress detection step; A program for executing The program is capable of detecting, as the specific operation, at least one of the following: the operation button being pressed within a predetermined time after the door is closed; and the operation button being pressed and held down.

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