Elevator control method, elevator control device, and elevator system

Abstract

To provide an elevator control device allowing a wheel chair user and a stroller user to easily use the elevator even if the elevator is crowded.SOLUTION: An elevator control device according to one embodiment is capable of autonomous driving, is communicably connected to a movable body having a movable body output device, and comprises a determination unit and a coordination information processing unit. The determination unit determines whether or not there is an available space for priority passengers to board in a car when the determination unit detects the opening of a car door at the floor where a landing call is generated in response to the landing call generated at a prescribed floor by the operation of the priority user who is a wheelchair user or a stroller user. The coordination information processing unit outputs alighting enhancement information from the movable body output device to the users in the car to enhance the alighting when the coordination information processing unit determines that there is no available space for boarding of the priority passengers in the car.SELECTED DRAWING: Figure 2

Description

Technical Field

[0001] Embodiments of the present invention relate to an elevator control method, an elevator control device, and an elevator system.

Background Art

[0002] In commercial facilities or public facilities, etc., some of the installed elevators may be set as priority cars for wheelchair users and stroller users. Such cars are posted with a sign indicating "Priority for wheelchair users and stroller users".

[0003] However, in reality, ordinary users use them in the same way as ordinary elevators. Especially when a wheelchair user or a stroller user tries to board from an intermediate floor of a building, the elevator car is often already full and they cannot board.

[0004] In view of this, there is a technique of installing a ticket issuing device that issues a priority card with instruction information including the arriving car and the scheduled arrival time at a landing where a plurality of elevators are installed, and allowing wheelchair users or stroller users to receive a ticket from this ticket issuing device, so that these users can use the elevator preferentially. By using this technique, wheelchair users and stroller users can use the elevator comfortably.

Prior Art Documents

Patent Documents

[0005]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0006] However, in order to use the above-described technology, every time a wheelchair user or a stroller user uses the elevator, they need to perform an operation to receive a ticket from the ticket vending machine, which may be a burden on the user.

[0007] The present invention has been made in view of the above circumstances, and an object thereof is to provide an elevator control method, an elevator control device, and an elevator system that enable wheelchair users and stroller users to easily use the elevator even when the elevator is crowded.

Means for Solving the Problems

[0008] According to an embodiment for achieving the above object, an elevator control device is communicably connected to a moving body having a self-driving function and a moving body output device, and includes a determination unit and a cooperation information processing unit. When the determination unit detects that the car door has opened on the floor where the landing call has occurred in response to the landing call generated at a predetermined floor by the operation of a priority user who is a wheelchair user or a stroller user, the determination unit determines whether there is a space in the car where the priority user can board. When the cooperation information processing unit determines that there is no space in the car where the priority user can board, the cooperation information processing unit causes the moving body output device to output disembarkation promotion information for prompting the users in the car to disembark.

Brief Description of the Drawings

[0009]

Figure 1

Figure 2

Figure 3

Figure 4

Figure 5

Embodiments for Carrying Out the Invention

[0010] 〈Configuration of Elevator System According to One Embodiment〉 FIG. 1 is an overall view showing the configuration of an elevator system 1 according to the present embodiment. The elevator system 1 includes a plurality of elevators (elevator 10A of car A, elevator 10B of car B, elevator 10C of car C) installed in a building X, a group management device 40 that group-manages these elevators 10A, 10B, 10C, a landing camera device 21 installed at a landing 20 in the building X, a landing display device 22 that is a landing output device, and a landing call registration device 23. The group management device 40 is communicably connected to a user terminal 30 carried by a user at the landing 20.

[0011] Among the plurality of elevators installed in the building X, the elevator 10A of car A is set as a priority car that gives priority to wheelchair users or stroller users. Hereinafter, wheelchair users or stroller users will be referred to as "priority users".

[0012] The elevator 10A of car A includes a hoist 11A installed in a hoistway, a rope 12A wound around the hoist 11A, a car 13A suspended from one end of the rope 12A, and an elevator control device of the car A control device 15A installed at the upper part of the hoistway and connected by a tail cord 14A of the car 13A. Inside the car 13A, a in-car camera device 131A that photographs inside the car 13A and an in-car speaker device 132A as an in-car output device that outputs voice information are installed. Since the elevator 10B of car B and the elevator 10C of car C have the same configuration as the elevator 10A of car A, detailed descriptions thereof are omitted.

[0013] In FIG. 1, the case where there are three elevators installed in building X is shown, but it is not limited to this, and there may be two or four or more elevators. Also, in FIG. 1, only one landing 20 is shown, but the landings on other floors in building X can be configured in the same way.

[0014] The landing camera device 21 photographs the vicinity of elevator No. 10A, which gives priority to priority users, within the landing 20. The landing display device 22 is installed near elevator No. 10A in the landing 20. The landing call registration device 23 has a registration button 231 for general users other than priority users to perform landing call registration.

[0015] The group management device 40 is communicably connected to an elevator cloud 50 that manages elevators in a plurality of buildings including building X.

[0016] Also, in building X, there is installed a guiding robot 60, which is an autonomously movable body and guides priority users regarding getting on and off the elevator. In FIG. 1, only one guiding robot 60 is shown in building X, but two or more may be installed.

[0017] The guiding robot 60 is communicably connected to a robot cloud 70 that manages a plurality of robots including the guiding robot 60. The robot cloud 70 is communicably connected to the elevator cloud 50.

[0018] FIG. 2 is a block diagram showing the detailed configuration of the control device 15A of elevator No. 10A, which is a priority elevator, and the group management device 40. The control device 15A of elevator No. 10A has a first CPU 151A. The first CPU 151A is, for example, a CPU (central processing unit) provided in a general-purpose microcomputer, and by installing and executing a predetermined elevator control program, it constitutes one or more of the following information processing units.

[0019] The first CPU 151A includes a car interior information processing unit 152A, a landing information acquisition unit 153A, a landing call information acquisition unit 154A, an operation control unit 155A, a determination unit 156A, and a first cooperation information processing unit 157A.

[0020] The car interior information processing unit 152A acquires information inside the car, including imaging information captured by the in-car camera device 131A in the car 13A (hereinafter referred to as "in-car imaging information") and car call information operated by the user in the car 13A. The car interior information processing unit 152A also transmits voice information to be output from the in-car speaker device 132A in the car 13A. The landing information acquisition unit 153A acquires imaging information captured by the landing camera device 21 (hereinafter referred to as "landing imaging information").

[0021] The landing call information acquisition unit 154A acquires landing call information transmitted from the group management device 40 as described later. The operation control unit 155A controls the hoist 11A so that the car 13A responds to the landing call acquired by the landing call information acquisition unit 154A and the car call acquired by the car interior information processing unit 152A. The operation control unit 155A also causes the landing display device 22 to display information indicating the operation status of the elevator 10A of Machine A.

[0022] When the determination unit 156A detects that the car 13A has opened its door in response to a landing call generated by the operation of a priority user, it determines whether there is space in the car 13A for the priority user to board.

[0023] The first cooperation information processing unit 157A transmits and receives information to and from the guidance robot 60 via the group management device 40, the elevator cloud 50, and the robot cloud 70. When the determination unit 156A determines that there is no space in the car 13A for the priority user to board, the first cooperation information processing unit 157A transmits to the guidance robot 60, via the group management device 40, the elevator cloud 50, and the robot cloud 70, disembarkation promotion information for prompting the users in the car 13A to disembark, and causes it to be output from the guidance robot 60.

[0024] The group management device 40 includes a landing call registration unit 41 and a second CPU 42. The landing call registration unit 41 stores information on landing calls registered by the landing call registration devices 23 on each floor in Building X, including the landing call registration device 23, and information on landing calls registered by user terminals and the like of users of the elevator system 1, including the user terminal 30.

[0025] The second CPU 42 is, for example, a CPU (Central Processing Unit) provided in a general-purpose microcomputer, and constitutes one or more of the following information processing units by installing and executing a predetermined elevator group management program.

[0026] The second CPU 42 includes a car information acquisition unit 421, an allocation control unit 422, and a second cooperation information processing unit 423. The car information acquisition unit 421 acquires information indicating the operating status from the operation control units 155A, 155B, and 155C of the elevators 10A, 10B, and 10C. Based on the information acquired by the car information acquisition unit 421, the allocation control unit 422 allocates an elevator to respond to the landing call registered in the landing call registration unit 41. The allocation control unit 422 transmits the information on this landing call to the control device of the elevator allocated to the landing call.

[0027] The second cooperation information processing unit 423 performs transmission and reception of information between the elevators 10A, 10B, and 10C and a plurality of robots including the guidance robot 60 managed by the robot cloud 70.

[0028] Figure 3 is a block diagram showing the detailed configuration of the guidance robot 60. The guidance robot 60 is configured to have a size of, for example, about 480 mm in width × 1200 mm in height × 420 mm in depth. The guidance robot 60 includes a movement mechanism 61, a robot communication unit 62, a touch panel 63 and a robot speaker device 64 as input / output devices, a robot camera device 65, a sound collection device 66, a content information storage unit 67, and a third CPU 68.

[0029] The moving mechanism 61 moves the guiding robot 60. The robot communication unit 62 performs wireless communication with the robot cloud 70. The touch panel 63 displays predetermined display information based on an instruction from the third CPU 68. The touch panel 63 also receives an input operation from the user.

[0030] The robot speaker device 64 outputs predetermined voice information based on an instruction from the third CPU 68. The robot camera device 65 photographs a predetermined direction. The sound collecting device 66 collects ambient sound. The content information storage unit 67 stores content information output from the touch panel 63 and the robot speaker device 64.

[0031] The third CPU 68 includes a third cooperation information processing unit 681 and a robot information processing unit 682 as a moving body information processing unit. The third cooperation information processing unit 681 transmits and receives information to and from each elevator via the robot cloud 70 and the elevator cloud 50. The robot information processing unit 682 controls the operation of the guiding robot 60 based on the information acquired by the third cooperation information processing unit 681, the imaging information photographed by the robot camera device 65, and the sound information collected by the sound collecting device 66.

[0032] <Operation of the Elevator System According to an Embodiment> As an operation example of the elevator system 1 according to this embodiment, a case where a priority user Y who is a stroller user uses the elevator 10A of Machine A, which is a priority machine for priority users, will be described.

[0033] FIG. 4 is an explanatory diagram showing a state where the priority user Y is waiting for the car 13A in the landing 20. On the floor surface in front of the landing door 24 of the elevator 10A of Machine A in the landing 20, a general waiting area AR1 where general users wait and a priority waiting area AR2 where priority users wait are shown. Also, a guiding robot 60 is waiting in the landing 20.

[0034] The priority user Y performs a landing call registration operation using an application for using the elevator system 1 installed in the user terminal 30 carried by the user himself / herself. Here, by displaying a two-dimensional code or the like including address information for accessing the group management device 40 at a predetermined position within the landing 20, for example, on the wall surface, the floor surface, or the landing display device 22, the priority user Y can perform an operation of reading this two-dimensional code with the user terminal 30 to access the group management device 40 and transmit the information of the landing call registration.

[0035] At this time, by performing an operation of designating that the priority user Y is a stroller user, the priority user Y performs a landing call registration operation as a priority user. Also, by using this application, the priority user Y can register information such as the number of users, the boarding time zone ("right away", "xx:xx", etc.), the boarding floor, and the destination floor. By acquiring these information, the group management device 40 can efficiently perform allocation control for the landing call.

[0036] When the priority user Y performs a landing call registration operation as a priority user and approaches the boarding time zone, for example, "xx:xx", the priority user Y moves into the priority waiting area AR2 within the landing 20 and waits. When "right away" is designated as the boarding time zone, the priority user Y immediately moves into the priority waiting area AR2.

[0037] In the group management device 40, the information of the landing call of the priority user Y transmitted from the user terminal 30 is registered in the landing call registration unit 41. When the information of the landing call of the priority user Y is registered in the landing call registration unit 41, the allocation control unit 422 allocates the elevator No. 10A of Machine A as the machine to respond to this landing call, and transmits the information of this landing call and the response instruction to the control device 15A of Machine A.

[0038] FIG. 5 is a flowchart showing the operations executed by the car call control device 15A of Elevator A when information on the car call by the priority user Y and response instructions are obtained. The car call information acquisition unit 154A of the car call control device 15A of Elevator A recognizes that a response to the car call by the priority user Y has been assigned based on the information obtained from the group management device 40 (''YES'' in S1).

[0039] Based on the information obtained by the car call information acquisition unit 154A, the first cooperation information processing unit 157A transmits the information on the responding elevator ''Elevator A 10A'' and the information on the destination floor included in the car call information to the guidance robot 60 via the second cooperation information processing unit 423 of the group management device 40, the elevator cloud 50, and the robot cloud 70 (S2). In the guidance robot 60, the third cooperation information processing unit 681 obtains the information transmitted from the car call control device 15A via the robot communication unit 62, and recognizes that Elevator A 10A responds to the car call by the priority user Y and its destination floor.

[0040] Also, when the car call information acquisition unit 154A recognizes that a response to the car call by the priority user Y has been assigned, the car interior information processing unit 152A may cause the car interior speaker device 132A to output information on the boarding schedule of the priority user. The information on the boarding schedule of the priority user is, for example, information notifying the users in the car 13A that this Elevator A 10A is a priority elevator for wheelchair users and stroller users, and that in order to give priority to wheelchair users or stroller users, general users may be asked to get off at intermediate floors.

[0041] When the car 13A lands at the car call registration floor and the door opens under the control of the operation control unit 155A of the car call control device 15A of Elevator A, the determination unit 156A detects that the door of the car 13A has opened at the car call registration floor based on the car call imaging information obtained by the car call information acquisition unit 153A (''YES'' in S3).

[0042] When the determination unit 156A detects that the car door of car 13A has been opened at the boarding floor where the boarding call is registered, it determines whether there is space in car 13A for the priority user Y to board based on the in-car imaging information acquired by the in-car information processing unit 152A (S4). At this time, the in-car information processing unit 152A may acquire information on the load weight borne by car 13A, and the determination unit 156A may determine whether there is space in car 13A for the priority user Y to board, including this load weight information.

[0043] Here, when the determination unit 156A determines that there is space in car 13A for the priority user Y to board (''YES'' in S4), the first cooperation information processing unit 157A transmits a guidance instruction for the priority user Y to the guidance robot 60 (S5).

[0044] In the guidance robot 60, the third cooperation information processing unit 681 acquires the guidance instruction for the priority user Y transmitted from the A-type machine control device 15A. Then, based on the acquired guidance instruction, the robot information processing unit 682 causes the robot speaker device 64 to output announcement information for guiding the priority user Y into car 13A.

[0045] When the priority user Y hears the announcement information and boards car 13A according to the guidance, the determination unit 156A detects that the priority user Y has boarded based on the boarding floor imaging information acquired by the boarding floor information acquisition unit 153A (S6). In the guidance robot 60, the robot information processing unit 682 detects that the priority user Y has boarded car 13A based on the imaging information captured by the robot camera device 65, and controls the moving mechanism 61 to board car 13A behind the priority user Y itself. After boarding car 13A, the guidance robot 60 stops near the door to facilitate guiding the priority user Y when getting off.

[0046] After that, under the control of the operation control unit 155A, the car door of car 13A closes (''YES'' in S7), and the car starts running (S8). When arriving at the floor where the priority user Y is going, the guidance robot 60 gets off first and guides the priority user Y to get off.

[0047] In step S4, when the determination unit 156A determines that there is no space for the priority user Y to board in the car 13A (\"NO\" in S4), based on the in-car imaging information acquired by the in-car information processing unit 152A, it determines whether there is a healthy person in the car 13A (S9). At this time, based on the in-car imaging information, the determination unit 156A recognizes a user with a high need for elevator use, such as an injured person, a person in poor health, or a person other than a person with a help mark, as a healthy person.

[0048] When the determination unit 156A determines that there is a healthy person in the car 13A (\"YES\" in S9), the first cooperation information processing unit 157A sends an output instruction for getting-off promotion information to the guidance robot 60 (S10).

[0049] In the guidance robot 60, based on the instruction transmitted from the No. A machine control device 15A, the robot information processing unit 682 causes the robot speaker device 64 to output announcement information, which is getting-off promotion information for prompting general users such as healthy persons in the car 13A to get off.

[0050] When the general user in the car 13A hears the announcement information and gets off from the car 13A, creating a space for the priority user to board in the car 13A, the determination unit 156A detects this based on the in-car imaging information and the landing imaging information (\"YES\" in S11). Here, the operation control unit 155A may output announcement information expressing gratitude for getting off from the landing display device 22 or a speaker device (not shown) installed at the landing. Then, the processes of steps S5 to S8 described above are executed.

[0051] Here, the determination unit 156A may transmit information on the position of a healthy person inside the car 13A to the guidance robot 60, and the guidance robot 60 may output announcement information that prompts getting off while facing the direction where the healthy person is. Also, when a user inside the car 13A is unable to get off, this user may input information indicating inability to get off from the touch panel 63. Further, the user may transmit information indicating inability to get off to the guidance robot 60 using wireless communication from the user terminal. When the robot information processing unit 682 of the guidance robot 60 determines that there are no healthy persons capable of getting off inside the car 13A due to the input of information indicating inability to get off, it stops the output of getting-off promotion information.

[0052] In step S11, when it is determined that there is no space for a priority user to board inside the car 13A (''NO'' in S11) and a predetermined time has elapsed after transmitting an output instruction for getting-off promotion information (''YES'' in S12), the first cooperation information processing unit 157A transmits an output instruction for notifying the priority user of inability to board to the guidance robot 60 (S13). At this time, the boarding call registration for the priority user Y registered in the landing call registration unit 41 is not deleted. Thereafter, the operation of elevator 10A of Machine A is restarted.

[0053] In the guidance robot 60, based on the instruction transmitted from the controller 15A of Machine A, the robot information processing unit 682 causes the robot speaker device 64 to output announcement information notifying the priority user Y of inability to board. Thereafter, the processes of steps S7 and S8 are executed.

[0054] According to the above embodiment, the Car No. 1 Controller 15A communicably connected to the guidance robot 60 having the touch panel 63 acquires the landing call generated on a predetermined floor by the operation of the priority user. When it detects that the landing door of the car 13A has opened on the floor where the landing call has occurred, it determines whether there is a space in the car 13A where the priority user can board based on the situation information in the car 13A. When the Car No. 1 Controller 15A determines that there is no space where the priority user can board, it causes at least one of the touch panel 63 of the guidance robot 60 or the robot speaker device 64 to output disembarkation promotion information for prompting the users in the car 13A to disembark. Thereby, even when the Car No. 1 Elevator 10A is crowded, the general users can be efficiently disembarked, and the priority user can preferentially board the car 13A even from an intermediate floor. By outputting the disembarkation promotion information for the users in the car 13A from the guidance robot 60 instead of a speaker device in the car or the like, it can be made more easily conveyed to the users.

[0055] Further, the guidance robot 60 further includes a moving mechanism 61 and a robot information processing unit 682 that controls various devices in the guidance robot 60. The robot information processing unit 682 controls the moving mechanism 61 to board and alight from the car 13A together with the priority user, and causes at least one of the touch panel 63 or the robot speaker device to output information for guiding the priority user to board and alight from the car 13A. Thereby, the guidance robot 60 can appropriately guide the boarding and alighting of the car 13A in the vicinity of the priority user.

[0056] Also, in the above-described embodiment, the car interior information processing unit 152A of the car No. A control device 15A acquires car interior user information indicating whether the user in the car 13A is a healthy person other than an injured person, a person in poor physical condition, or a person with a help mark. Further, the determination unit 156A determines whether there is a healthy person in the car 13A based on the car interior user information, and when the first cooperation information processing unit 157A determines that there is no space for a priority user to board and that there is a healthy person in the car 13A, the first cooperation information processing unit 157A causes the touch panel 63 or the robot speaker device 64 to output alighting promotion information. Thereby, the car No. A control device 15A can perform control to give priority to the boarding of the priority user while taking into consideration injured persons, persons in poor physical condition, or persons with a help mark who have a high need to use the elevator.

[0057] Also, after the first cooperation information processing unit 157A outputs the alighting promotion information, the operation control unit 155A stops the car 13A with the door open until the determination unit 156A determines that there is space for the priority user to board or until a predetermined time has elapsed in a state where it is determined that there is no space for boarding. Thereby, it is possible to assist the priority user to board while not inconveniencing the general users in the car 13A.

[0058] The guidance robot 60 is installed in at least one of the car 13A of the priority car or the landing for each floor. For example, the guidance robot 60 may be permanently stationed in the car 13A of the priority car, and when the priority user boards the car, the guidance robot 60 may temporarily get off at the landing 20 and output information for guiding the user to be boarded.

[0059] Alternatively, a guiding robot 60 may be installed at each landing on each floor, and when a priority user gets into the car 13A, the guiding robot 60 may also board the car to guide the user getting on and off. In this case, the guiding robot 60 whose guiding of the user has ended returns to the floor where it was initially installed using the elevator 10A of Machine A or the like. At the landing where the guiding robot 60 is absent, when another priority user enters, announcement information for guiding the priority user to board may be output from a landing speaker device (not shown).

[0060] Further, the guiding robot 60 may be installed both inside the car 13A and at each landing on each floor. By installing it in this way, without getting on and off the car 13A, when a priority user gets into the car 13A, the guiding robot 60 at the landing can guide the boarding, and when getting off the car 13A, the guiding robot 60 inside the car 13A can guide the getting off.

[0061] By installing the guiding robot 60 in at least one of the car 13A or the landing for each floor in this way to guide the priority user getting on and off, the priority user can perform the getting on and off operations comfortably when getting into and out of the car.

[0062] Also, in the above-described embodiment, when the robot information processing unit 682 of the guiding robot 60 detects that a child is crying around based on the information collected and analyzed by the sound collection device 66, it may acquire content information for children or voice information of lullabies from the content information storage unit 67 and output it from the touch panel 63 and the robot speaker device 64. Thereby, the user of the stroller can calm the child during the waiting time at the landing or during the movement while riding in the car, and the user of the stroller can use the elevator comfortably.

[0063] Also, in the above-described embodiment, the operation control unit 155A, until a predetermined time elapses after recognizing that the priority user who has performed the landing call registration operation has not been able to board the car 13A, or during a time period when congestion of Elevator 10A of Type A is predicted, outputs information for notifying that dedicated operation for wheelchair users and stroller users is in progress from at least any one of the landing display devices 22 installed at each floor landing, the speaker device at the landing, the in-car speaker device 132A, and the display device (not shown) inside the car 13A. By outputting information in this way, general users in the landing 20 and the car 13A can be made to recognize that dedicated operation for priority users is being performed, avoid using Elevator 10A of Type A, and a situation where priority users can easily use it can be achieved.

[0064] Further, the operation control unit 155A may output information on the number of priority users boarding the car 13A, the number of elevators performing dedicated operation for priority users, the number of general users inside the car 13A, and the number of registered landing calls from the landing display device 22 installed on each floor. Thereby, users in the landing 20 can easily check the usage status of Elevator 10A of Type A, which is the priority elevator, and make a judgment on whether or not to use the elevator themselves.

[0065] Also, in the above-described embodiment, the case where the priority user uses the user terminal possessed by the priority user to register the landing call when registering the landing call has been described, but it is not limited to this. The landing call may be registered as a priority user using a terminal installed on a wheelchair or stroller, a landing destination floor registration device installed at the landing, or the touch panel 63 of the guide robot 60. Alternatively, the voice uttered by the priority user may be picked up by a sound collection device (not shown) installed at the landing or the sound collection device 66 of the guide robot 60, and the landing call may be registered by analyzing this. The landing destination floor registration device is a device for the user to specify the destination floor and perform the landing call registration operation. By these means, the priority user can easily perform the landing call registration operation.

[0066] The above-described guidance robot 60 may be used in combination with a postal delivery robot, a security robot, a cleaning robot, etc. that use an elevator.

[0067] Also, when wheelchair users and stroller users pass through narrow passages or the like inside a building, the above-described guidance robot 60 may guide them so as not to come into contact with general users.

[0068] Although several embodiments of the present invention have been described, these embodiments are presented as examples and are not intended to limit the scope of the invention. These novel embodiments can be implemented in various other forms, and various omissions, replacements, and changes can be made without departing from the gist of the invention. These embodiments and their modifications are included in the scope and gist of the invention, and are also included in the invention described in the claims and the equivalent scope thereof.

Explanation of Reference Numerals

[0069] 1... Elevator system, 10A... Elevator A, 10B... Elevator B, 10C... Elevator C, 11A... Hoisting machine, 12A... Rope, 14A... Tail cord, 15A... Control device for Elevator A, 20... Landing, 21... Landing camera device, 22... Landing display device, 23... Landing call registration device, 24... Landing door, 30... User terminal, 40... Group management device, 41... Landing call registration section, 42... Second CPU, 50... Elevator cloud, 60... Guidance robot, 61... Moving mechanism, 62... Robot communication section, 63... Touch panel, 64... Robot speaker device, 65... Robot camera device, 66... Sound collection device, 67... Content information storage section, 68... Third CPU, 70... Robot cloud, 131A... Car camera device, 132A... Car speaker device, 151A... First CPU, 152A... Car information processing section, 153A... Landing information acquisition section, 154A... Landing call information acquisition section, 155A, 155B, 155C... Operation control section, 156A... Judgment section, 157A... First cooperation information processing section, 231... Registration button, 421... Machine number information acquisition section, 422... Allocation control section, 423... Second cooperation information processing section, 681... Third cooperation information processing section, 682... Robot information processing section

Claims

1. An elevator control device communicably connected to a mobile body capable of autonomous travel and having a mobile body output device, when detecting that the car door of the elevator has opened on a predetermined floor in response to a landing call generated on the predetermined floor by an operation of a priority user who is a wheelchair user or a stroller user, determines whether there is a space in the car into which the priority user can board, and when determining that there is no such space in the car, causes the mobile body output device to output alighting promotion information for prompting the users in the car to alight. An elevator control method.

2. An elevator control device communicably connected to a mobile body capable of autonomous travel and having a mobile body output device, an operation control unit that controls devices in the elevator, a car interior information processing unit that acquires information inside the car of the elevator, when detecting that the car door has opened on the predetermined floor based on the control by the operation control unit in response to a landing call generated on the predetermined floor by an operation of a priority user who is a wheelchair user or a stroller user, a determination unit that determines whether there is a space in the car into which the priority user can board based on the information acquired by the car interior information processing unit, and a cooperation information processing unit that, when the determination unit determines that there is no such space in the car, causes the mobile body output device to output alighting promotion information for prompting the users in the car to alight.

3. The car interior information processing unit further acquires car interior user information indicating whether the users in the car are healthy, and the determination unit further determines whether there are healthy people in the car based on the car interior user information. The cooperation information processing unit causes the mobile body output device to output the alighting promotion information when the determination unit determines that there is no space in the car and there is a healthy person in the car, according to the elevator control device of claim 2.

4. After the cooperation information processing unit outputs the alighting promotion information, the operation control unit stops the car in the door-open state until the determination unit determines that there is space in the car or a predetermined time elapses in the state where the determination unit determines that there is no space in the car, according to the elevator control device of claim 2.

5. The operation control unit causes at least one of the landing output devices installed at each landing or the in-car output devices installed in the car to output information notifying that dedicated operation for priority users is in progress, from the time when it is recognized that the priority user who has performed the landing call registration operation cannot board the car until a predetermined time elapses, or during a time period when congestion of the elevator is predicted, according to the elevator control device of claim 2.

6. The operation control unit causes the landing output devices installed on each floor to output information on the number of priority users boarding the car, the number of elevators performing dedicated operation for priority users, the number of general users in the car, and the number of registered landing calls, according to the elevator control device of claim 2.

7. The landing call is registered by a user terminal held by the priority user, a terminal installed in a wheelchair or a stroller, a landing destination floor registration device, or a landing call registration operation performed using the mobile body, or is registered based on the voice uttered by the priority user, according to the elevator control device of claim 2.

8. A mobile body capable of autonomous driving and having a mobile body output device, and an elevator control device communicably connected to the mobile body. The elevator control device is An operation control unit that controls devices in the elevator, A car interior information processing unit that acquires information inside the car of the elevator, When responding to a landing call generated on a predetermined floor by the operation of a priority user who is a wheelchair user or a stroller user, and detecting that the car door has opened on the predetermined floor based on the control by the operation control unit, a determination unit that determines whether there is a space in the car where the priority user can board based on the information acquired by the car interior information processing unit, An elevator system comprising a cooperation information processing unit that causes the mobile body output device to output alighting promotion information for prompting the users in the car to alight when the determination unit determines that there is no such space in the car.

9. The mobile body, Further has a moving mechanism, And a mobile body information processing unit that controls the devices in the mobile body, The mobile body information processing unit controls the moving mechanism to board and alight the car with the priority user, and causes the mobile body output device to output information for guiding the priority user to board and alight the car. The elevator system according to claim 8.

10. The mobile body is installed in at least one of the car or the landing for each floor. The elevator system according to claim 8.

11. The mobile body, Further has a sound collection device that collects sound and analyzes the collected information, When the mobile body information processing unit detects that a child is crying based on the information analyzed by the sound collection device, the elevator system according to claim 9, which causes the mobile body output device to output content information for children.

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