Information processing device, information processing method, and program

Abstract

To sufficiently improve user satisfaction. [Solution] An information processing device comprising an acquisition unit that acquires payment information including specific identification information that identifies a seller, an assignment unit that identifies an electronic stamp card linked to the seller's affiliated store or the seller, the stamp card being linked to the specific identification information included in the payment information acquired by the acquisition unit, and an assignment unit that assigns a stamp to the stamp card based on the payment information, and a processing unit that allows the user to use dress-up content corresponding to the stamp card if the assignment of the stamp satisfies a condition associated with the stamp, wherein the dress-up content is content that changes the design of a specified area of ​​an interface screen related to the payment processing.

Description

[Technical field]

[0001] The present invention relates to an information processing device, an information processing method, and a program. [Background technology]

[0002] Conventionally, an information processing device has been disclosed that includes a reception unit that receives, from a user terminal, an order request for a product to be sold in the mobile sales, including information related to a mobile body for the purpose of mobile sales, and a transmission unit that, when the order request is received by the reception unit, transmits to the user terminal information on the price of the product and processing information for performing processing related to the payment of remuneration to the mobile body for a service provided by the mobile body (see Patent Document 1). [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Patent No. 6517405 Summary of the Invention [Problem to be solved by the invention]

[0004] Conventional techniques have not always been able to sufficiently improve user satisfaction.

[0005] The present invention has been made in consideration of the above circumstances, and an object of the present invention is to provide an information processing device, an information processing method, and a program that can further improve user satisfaction. [Means for solving the problem]

[0006] One aspect of the present invention is an information processing device that includes: an acquisition unit that acquires payment information related to a payment, the payment information including specific identification information, when an operation is performed to make a payment to a seller, the payment information including specific identification information, the payment information being payment information related to the payment, the payment information including specific identification information, when an operation is performed to make a payment using a payment process in which a seller terminal used by the seller reads a code indicating user identification information that identifies the user, which is information displayed on a user terminal used by a user, or a payment process in which a user terminal used by the user reads a code indicating specific identification information that identifies the seller; an assignment unit that identifies an electronic stamp card linked to an affiliated store of the seller or the seller, the stamp card being linked to the specific identification information included in the payment information acquired by the acquisition unit, and assigns a stamp to the stamp card based on the payment information; and a processing unit that allows the user to use dress-up content corresponding to the stamp card when the assignment of the stamp satisfies a condition associated with the stamp, the dress-up content being content that changes the design of a specified area of ​​an interface screen related to the payment process. Effect of the Invention

[0007] According to one aspect of the present invention, it is possible to provide an information processing device, an information processing method, and a program that can further improve user satisfaction. [Brief description of the drawings]

[0008] [Figure 1] FIG. 1 is a diagram showing an example of a configuration for realizing an electronic payment service. [Diagram 2] This is a sequence diagram (part 1) illustrating the general flow of electronic payment. [Diagram 3] This is a sequence diagram (part 2) illustrating the general flow of electronic payment. [Figure 4] FIG. 2 is a configuration diagram of a payment server 100 according to the embodiment. [Diagram 5] FIG. 13 is a diagram showing an example of the contents of user information 172. [Figure 6]FIG. 13 is a diagram showing an example of the contents of user stamp information 173. [Figure 7] FIG. 13 is a diagram showing an example of the contents of affiliated store / store information 176. [Figure 8] 13 is a diagram showing an example of the contents of stamp card information 178. FIG. [Figure 9] FIG. 13 is a diagram for explaining an overview of a process for permitting use of dress-up content. [Figure 10] FIG. 13 is a diagram showing an example of stamp card information 178A. [Figure 11] FIG. 2 is a sequence diagram showing an example of a process flow executed by the electronic payment system. [Figure 12] 13 is a flowchart showing an example of the flow of processing executed by the payment server 100. [Figure 13] FIG. 13 is a diagram for explaining how to change the clothes of content. [Figure 14] FIG. 13 is a diagram showing an example of the contents of stamp card information 178B. [Figure 15] FIG. 13 is a diagram showing an example of the contents of stamp card information 178C. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0009] Hereinafter, with reference to the drawings, an embodiment of an information processing device, an information processing method, and a program of the present invention will be described. Various devices for providing services to users and performing internal analysis, such as the "server" that will be described below, may be realized by a group of distributed devices, and each device may be operated by a different business operator. Furthermore, the owner of the hardware of the device (the provider of the cloud server) and the business that actually operates the device may also be different. The application program and the payment server work together to provide an electronic payment service. In the following description, the application program is referred to as a payment application. The electronic payment service is a service that supports payments related to the purchase of goods and services at a store. The store is, for example, a physical store (real store) that exists in the real world, but may also include a virtual store for electronic commerce. The virtual store may include a store provided by an entity different from the operator of the electronic payment service. In that case, when making a payment for shopping at the virtual store, the screen is controlled to transition to an interface screen of the electronic payment service. In the electronic payment service, the store is treated as belonging to, for example, an affiliated store (brand), and processing such as payment when a purchase is made at the store is mainly performed between the user and the affiliated store. Alternatively, processing such as payment may be performed between the user and the store.

[0010] [Electronic payment service] FIG. 1 is a diagram showing an example of the configuration of an electronic payment system in which an electronic payment service is realized. The electronic payment service is realized mainly by a payment server 100. The electronic payment system that realizes the electronic payment service includes, for example, one or more user terminal devices 10, one or more first store terminal devices 50, one or more second store terminal devices 70, and a payment server 100. These devices communicate with each other, for example, via a network NW. The network NW includes, for example, the Internet, a LAN (Local Area Network), a wireless base station, a provider device, and a network of a payment system such as a credit card. The electronic payment system or the payment server 100 is an example of an "information processing device".

[0011] A part or all of the functional configuration included in the electronic payment system may be distributed among multiple devices in any form, or may be integrated into any device. For example, a part or all of the functional configuration of the payment server 100 may be included in another device.

[0012] [User terminal device] The user terminal device 10 is, for example, a portable terminal device such as a smartphone or a tablet terminal. The user terminal device 10 is a computer device having at least an optical reading function, a communication function, a display function, an input reception function, and a program execution function. In the following description, components for realizing these functions are referred to as a camera, a communication device, a touch panel, a CPU (Central Processing Unit), etc. In the user terminal device 10, a processor such as a CPU executes a payment application 20, thereby operating to provide an electronic payment service to a user in cooperation with a payment server 100. The payment application 20 is installed in the user terminal device 10 from, for example, an application store, and controls the camera, communication device, touch panel, etc.

[0013] [First store terminal device] The first store terminal device 50 is installed, for example, in a store. The first store terminal device 50 is a computer device having at least a product price acquisition function, an optical reading function, a program execution function, and a communication function. The first store terminal device 50 includes a so-called POS (Point of Sale) device, and the product price acquisition function and the optical reading function may be realized by the POS device. The store code image 60 is placed in the store, and is a code image such as a QR code (registered trademark) printed on a paper or plastic medium. The store code image 60 may be displayed on a display placed in the store (which may be the display of a terminal device such as a smartphone).

[0014] [Second store terminal device] The second store terminal device 70 is used by the operator of the affiliated store. The second store terminal device 70 is a smartphone, a tablet terminal, a personal computer, or the like. An interface 72 for affiliated stores runs on the second store terminal device 70. The interface 72 for affiliated stores may be an app for affiliated stores or a browser. The interface 72 for affiliated stores accepts coupon settings and the like made by the operator of the affiliated store and transmits them to the payment server 100. The second store terminal device 70, which is a smartphone, has the function of displaying a code image corresponding to a store code image and reading a code image displayed by the user terminal device 10 by executing the app for affiliated stores.

[0015] [Payment server] The payment server 100 realizes electronic payment based on payment information received from the user terminal device 10 or the first store terminal device 50. The first store terminal device 50 may include a POS device and an affiliated store server, in which case the payment information is sent from the POS device via the affiliated store server to the payment server 100. In the following explanation, no distinction is made between these two and it is assumed that the payment information is sent from the first store terminal device 50.

[0016] 2 and 3 are sequence diagrams illustrating the general flow of electronic payment. There may be two patterns of electronic payment: pattern 1 and pattern 2.

[0017] In the case of pattern 1 (hereinafter referred to as user scan) shown in FIG. 2, the user terminal device 10 with the payment application 20 activated decodes the store code image 60 by the optical reading function (S1). The store code image 60 includes store URL (Uniform Resource Locator) information. This store URL is an electronic payment service domain to which store-identifying information is added, and is associated with an affiliated store ID, store ID (or seller ID), etc. in the payment server 100 (described later). The payment application 20 transmits the first payment information including the store URL and the account ID to the payment server 100 (S2). The payment server 100 searches for store information (described later) from the affiliated store ID and store ID (or seller ID) corresponding to the store URL, acquires the affiliated store name and store name information (S3), and transmits it to the payment application 20 (S4). The user inputs the payment amount into the user terminal device 10 on the screen on which the affiliated store name and store name are displayed (S5). Then, the user terminal device 10 generates second payment information including at least the payment amount, and transmits it to the payment server 100 (S6). The payment server 100 performs electronic payment based on the received second payment information (S7). The payment server 100 then transmits a payment completion notice (information for displaying a payment completion screen) to the payment application 20 (S8), and the payment application 20 displays the payment completion screen (S9). Note that when the store code image 60 is displayed on a display installed in the store, the store code image 60 may include not only the store URL but also information on the payment amount. In this case, the step of the user inputting the payment amount is omitted, and the information on the payment amount is included in the first payment information and transmitted to the payment server 100. Information on the affiliated store name and the store name may be included in the payment completion screen and displayed.

[0018] In the case of pattern 2 (hereinafter referred to as store scan) shown in FIG. 3, when the payment application 20 is started, when a payment operation is performed in the payment application 20, when an automatic update timing (e.g., every minute) occurs, and at other timings, the payment application 20 transmits a request for issuing a one-time code to the payment server 100 (S11). The payment server 100 generates a one-time code (S12) and transmits it to the payment application 20 (S13). The payment application 20 displays a code image such as a QR code or a barcode generated based on the one-time code (S14). The user holds (presents) the display surface of the user terminal device 10 over the first store terminal device 50, and the first store terminal device 50 decodes the code image by an optical reading function and obtains the one-time code, etc. (S15). The first store terminal device 50 then generates payment information including the one-time code, payment amount, affiliated store ID, store ID (or seller ID), etc., and transmits it to the payment server 100 (S16). The payment amount information is acquired in advance by reading a barcode or manually entering it. The payment server 100 identifies the user corresponding to the one-time code based on the received information and performs electronic payment (S17). The payment server 100 then transmits a payment completion notice to the payment application 20 (S18), and the payment application 20 displays a payment completion screen (S19).

[0019] Note that electronic payment may be performed using only one of the above patterns. Furthermore, the "account ID" described in FIG. 2 may be other information (e.g., a phone number) that can be used as user identification information. Furthermore, issuance of a one-time code may be omitted in the store scan, and the payment application 20 may display a code image generated based on the user's account ID. In this case, the payment server 100 identifies the user corresponding to the account ID instead of identifying the user corresponding to the one-time code.

[0020] [Payment server functional configuration] 4 is a configuration diagram of the payment server 100. The payment server 100 includes, for example, a communication unit 110, a content providing unit 120, a payment processing unit 130, an information management unit 140, an assignment unit 150, an information processing unit 160, and a storage unit 170. The components other than the communication unit 110 and the storage unit 170 are realized by, for example, a hardware processor such as a CPU executing a program (software). Some or all of these components may be realized by hardware (including circuitry) such as an LSI (Large Scale Integration), an ASIC (Application Specific Integrated Circuit), an FPGA (Field-Programmable Gate Array), a GPU (Graphics Processing Unit), or a SOC (System On Chip), or may be realized by cooperation between software and hardware. The program may be stored in advance in a storage device (a storage device with a non-transient storage medium) such as an HDD (Hard Disk Drive) or flash memory, or may be stored in a removable storage medium (non-transient storage medium) such as a DVD or CD-ROM, and installed in the storage device by inserting the storage medium into a drive device.

[0021] The storage unit 170 is a HDD, a flash memory, a RAM (Random Access Memory), or the like. The storage unit 170 may be a NAS (Network Attached Storage) device that the payment server 100 can access via a network. The storage unit 170 stores information such as user information 172 including user stamp information 173, content information 174, affiliated store / shop information 176, stamp card information 178, and the like. Some of this information may be stored in the storage unit of the user terminal device 10.

[0022] The communication unit 110 is a communication interface for connecting to the network NW. The communication unit 110 is, for example, a network interface card.

[0023] The content providing unit 120 has, for example, a function of a web server, and provides information (content) for displaying various screens of the electronic payment service to the user terminal device 10. The content providing unit 120 reads out necessary content from the content information 174 as appropriate and provides it to the user terminal device 10. The user terminal device 10 accepts various inputs by the user while the content is being played by the payment application 20, and transmits the above-mentioned payment information and the like to the payment server 100. The above content may be generated by the payment application 20. In this case, the content providing unit 120 provides the payment application 20 with information required for generating the content.

[0024] The payment processing unit 130 performs payment processing based on the payment information transmitted by the user terminal device 10 or the first store terminal device 50. The payment processing unit 130 performs payment processing while referring to the user information 172.

[0025] [User information] FIG. 5 is a diagram showing an example of the contents of the user information 172. The user information 172 is an example of the registration information of a user. The user information 172 is information associated with, for example, a user URL, an account ID, a telephone number, a password, an email address, a user ID, a name, an address, a date of birth, a registration date, a charge balance, a credit payment setting, a credit payment limit, a credit payment amount used, a credit payment available amount, a payment method setting, a bank account, a credit card number, charge history information, payment history information, and available dress-up information (described later). The user URL is used for a remittance process between users. When registering for the electronic payment service, it is necessary to register a telephone number and a password. The account ID is issued to the user by the payment server 100, and the user ID is an ID that can be set by the user at will (does not have to be set). Similarly, the email address, and the name, address, and date of birth are information that can be set by the user at will (does not have to be set). The registration date is the date on which the user registered for the electronic payment service (the date on which the account was created). Hereinafter, the user's instance (electronic payment account) to which this information is associated will be referred to as an account.

[0026] The charge balance is information indicating the balance of electronic money that is set by a user by transferring money to an account in advance. The means of transfer include transfer from an ATM (Automatic Teller Machine) of a designated company (bank) and transfer from a registered bank account. The credit payment setting is information indicating whether or not the setting for enabling electronic payment by credit payment has been completed, and is set to either "completed" or "not completed." The credit payment limit is the credit payment limit that can be used each month, the credit payment usage amount is the amount of credit payment that has already been used in the current month, and the credit payment available amount is the amount of credit payment that can be used in the current month, which is calculated by subtracting the credit payment usage amount from the credit payment limit. Although only one credit payment limit is shown in the figure, in reality, there is also a daily upper limit, and the lower of these may be set as the credit payment limit. Further details of credit payment will be described later. The payment method setting is setting information indicating whether the user will perform electronic payment using the charge balance or payment by credit payment at that time. The bank account and credit card number are information on a bank account or credit card number (account number, card number) that can be used to deposit funds into an electronic payment service. Charge history information is a history of the user's previous transfers to the electronic payment service to increase the charge balance. Payment history information is information that indicates the details of payments made by the user for each payment (date and time, store ID of the store where the purchase was made, payment amount, payment method, etc.).

[0027] [Stamp card information] Fig. 6 is a diagram showing an example of the contents of user stamp information 173. User stamp information 173 is information on a stamp card held by a user. Fig. 6 shows information on a stamp card held by a certain user. User stamp information 173 is, for example, stamp card identification information, the name of the stamp card corresponding to the identification information, and information on the stamps given to the stamp card of the identification information (for example, the number of stamps).

[0028] When a user makes an electronic payment using the payment application 20, the payment server 100 refers to the stamp card information 178 described later to determine whether the user has a stamp card of the affiliated store, shop, or seller with which the electronic payment was made. If the user has a stamp card, the payment server 100 stamps the stamp card. If the user does not have a stamp card, the payment server 100 automatically associates the stamp card of the affiliated store related to the electronic payment with the user stamp information 173 and stamps the stamp card.

[0029] [Affiliated store / store information] 7 is a diagram showing an example of the contents of affiliated store / store information 176. The affiliated store / store information 176 includes, for example, a first table 176A in which an affiliated store ID and a store ID (or a seller ID) are associated with a store URL, a second table 176B in which an affiliated store name and sales amount (described above) are associated with an affiliated store ID, and a third table 176C in which a store ID or a seller ID is associated with a store name. In addition to this information, the affiliated store / store information 176 may also include information such as the category of the affiliated store or store, the location of the store, and payment patterns.

[0030] The information management unit 140 acquires information provided by other server devices and terminal devices. The information management unit 140 manages user information 172 and affiliated store / store information 176 based on information acquired from the user terminal device 10 and the second store terminal device 70. The information management unit 140 adds new records, edits, deletes, etc. for the user information 172 and affiliated store / store information 176. The information management unit 140 executes various processes related to information held by the payment server 100.

[0031] [Electronic payment] When payment information is acquired from the user terminal device 10 or the first store terminal device 50, the payment processing unit 130 refers to the user information 172 to acquire the "payment method setting" of the user. For a user whose "payment method setting" is set to "charge balance", the payment processing unit 130 performs electronic payment as follows. For example, the payment processing unit 130 performs electronic payment by decreasing the charge balance managed in association with the user ID and increasing the item value of the affiliated store's sales. The item value of the affiliated store's sales is not used as electronic money itself, for example, and an amount corresponding to the item value of the sales is transferred to a bank account in a cycle according to an agreement between the affiliated store and the electronic payment service.

[0032] The payment processing unit 130 performs electronic payment for users whose "setting information" is set to "credit card payment" as follows. Credit card payment is a payment method in cooperation with a credit card company, which is a separate entity from the operator of the electronic payment service, and the operator of the electronic payment service acts as a creditor and allows electronic payment that is not dependent on the charge balance within the credit card payment limit. In order to receive the credit card payment service, a credit card provided by the operator of the electronic payment service may be required. The amount used in the credit card payment is settled on the payment date of the following month, for example, by debiting from a bank account, for one month. In this case, the payment processing unit 130 performs provisional payment by adding the payment amount to the credit card payment amount and subtracting the same amount from the available credit card payment amount, and when the closing date comes, it performs processing to debit the payment for the current month on the payment date of the following month as described above, or requests the operator of the credit card company to perform the processing. In addition, if the payment amount exceeds the available credit card payment amount at the time of provisional payment, an error notification is returned to the payment application 20.

[0033] [Stamp card information] In the above electronic payment, the payment server 100 gives a stamp to the stamp card of the store where the user made the electronic payment. The payment server 100 refers to the stamp card information 178 and gives a special benefit to the user when the stamp card reaches a predetermined number of stamps.

[0034] FIG. 8 is a diagram showing an example of the contents of stamp card information 178. Stamp card information 178 is information in which stamp card identification information, stamp granting conditions, achievement conditions, and benefits are associated with an affiliated store ID. For example, when a 500 yen product is purchased from a specific affiliated store, a stamp is granted to the stamp card corresponding to the specific affiliated store. When the achievement conditions are met by granting the stamp, the payment server 100 grants a benefit to the user. The benefit is the right to use the dress-up content.

[0035] [overview] The payment server 100 identifies a stamp card that is an electronic stamp card linked to a seller and is linked to specific identification information (member store ID, store ID, or seller ID) included in the acquired payment information, and grants a stamp to the stamp card based on the payment information. If the granting of the stamp satisfies the conditions associated with the stamp, the payment server 100 permits the user to use the dress-up content corresponding to the stamp card. The dress-up content is content that changes the design of a specified area of ​​the interface screen related to the payment process.

[0036] Permitting a user to use the dress-up content is a process in which the payment server 100 displays the dress-up content in the payment application 20 of the user and makes it selectable so that the user can use the dress-up content. If permission is granted, the permitted dress-up content in the user information 172 is registered in the available dress-up information. The payment server 100 refers to this information and causes the payment application 20 of the user to display the dress-up content available to the user and makes it selectable.

[0037] The dress-up content is content related to a seller. The dress-up content includes, for example, a portrait of the seller.

[0038] The seller is a seller who sells goods while moving around a certain facility. For example, a seller (such as a so-called salesgirl) who sells goods while moving around a facility such as a baseball stadium or soccer field.

[0039] FIG. 9 is a diagram for explaining an outline of the process for permitting the use of dress-up content. (1) A user attempts to purchase a product from a seller at a designated affiliated store. (2) The user operates payment application 20 and presents the barcode to the seller. (3) When the seller reads the barcode using the seller's terminal device, electronic payment is made using the electronic payment service. The payment server 100 gives a stamp to the stamp card of the merchant's affiliated store in response to the electronic payment. (4) When the stamp card has reached a predetermined number of stamps, the settlement server 100 permits the user to use the dress-up content.

[0040] As described above, the settlement server 100 permits the user to use the dress-up content when the stamp on the stamp card satisfies the conditions, thereby further improving the satisfaction of the user.

[0041] The above describes an example of store scanning in which the seller's terminal device generates payment information including a one-time code, payment amount, affiliated store ID, store ID, etc., and transmits it to the payment server 100, but the above process may also be performed by user scanning.

[0042] In the above example, the stamp card is associated with the identification information of the affiliated store, but the stamp card and the benefit may be associated with the seller (or store). FIG. 10 is a diagram showing an example of the stamp card information 178A. The stamp card information 178A is information in which, for example, a store ID or a seller ID is associated with store name or seller information, stamp card identification information, stamp granting conditions, achievement conditions, and benefits. For example, when a 500 yen product is purchased from seller A, a stamp is granted to the stamp card corresponding to A. When the achievement conditions are met by granting the stamp, the settlement server 100 grants the benefit to the user. The benefit may be a coupon or points, or may be a right to use the dress-up content. The benefit is, for example, a benefit related to the seller. For example, it may be a coupon or points that can be used when purchasing a product from the seller, or dress-up content related to the seller. The dress-up content includes, for example, a portrait of the seller. The benefit may also be a predetermined item. The specified goods are, for example, goods related to a seller (e.g., a salesgirl). For example, a card with the seller's portrait displayed on it, or something similar. The goods may be electronic goods or physical goods. For example, it may be an electronic card or image. If the benefit is electronic goods, the goods are given in the same way as dress-up content. If the goods are physical goods, the staff provides the physical goods to the user by showing the staff a screen indicating that the user has met the achievement conditions displayed on the payment application 20. In exchange for receiving the physical goods, the staff operates the done button on the screen, and a screen indicating that the goods have been handed over is displayed, and the authority to receive the physical goods is lost.

[0043] The settlement server 100 performs the following process, for example, by referring to the stamp card information 178A. The settlement server 100 identifies a stamp card that is an electronic stamp card linked to a seller and is linked to a seller ID (seller identification information) included in the acquired settlement information, and gives a stamp to the stamp card based on the settlement information.

[0044] [Sequence diagram] FIG. 11 is a sequence diagram showing an example of the flow of processing executed by the electronic payment system. The differences from FIG. 3 will be mainly described. In this processing, it is assumed that the seller has the first store terminal device 50. After the processing from S11 to S14, the user holds (presents) the display surface of the user terminal device 10 over the first store terminal device 50, and the first store terminal device 50 decodes the code image using an optical reading function and obtains a one-time code, etc. (S15). Then, the first store terminal device 50 generates payment information including the one-time code, payment amount, affiliated store ID, seller ID, etc., and transmits it to the payment server 100 (S16A). Based on the received information, the payment server 100 identifies the user corresponding to the one-time code, performs electronic payment (S17), and gives a stamp to the stamp card (S17A). For example, the payment server 100 refers to the stamp card information 178A and gives a stamp to the stamp card associated with the seller ID. Then, the payment server 100 transmits a payment completion notification to the payment application 20 (S18), and the payment application 20 displays a payment completion screen (S19).

[0045] As described above, when a user purchases a product from a seller, the settlement server 100 gives a stamp to the seller's stamp card.

[0046] [flowchart] FIG. 12 is a flowchart showing an example of the flow of processing executed by the payment server 100. The payment server 100 judges whether or not the achievement condition of the stamp card is met (S100). If the achievement condition is met, the payment server 100 permits the user to use the dress-up content that is the benefit of the stamp card (S102). Next, the payment server 100 judges whether or not the user has performed an operation to apply the permitted dress-up content (S104). If the user has performed an operation to apply the permitted dress-up content, the payment server 100 changes the content in accordance with the operation (S106). This ends the processing of one routine of this flowchart.

[0047] FIG. 13 is a diagram for explaining the dressing up of content. (11) Before use is permitted, default set content is displayed on the list screen of dressable content. The user can set a desired content from the content on this list screen as the background of a specified screen. (12) When the achievement conditions of the stamp card are met, the payment server 100 includes the content of seller A in the content list screen. Seller A's content is dress-up content that is a benefit of the stamp card for which the achievement conditions have been met.

[0048] (13) When a user performs an operation to provide content of seller A as a background, the payment server 100 sets the content of seller A as a background of a predetermined content. For example, the content of seller A is set as a background of a screen that displays a barcode on a payment screen.

[0049] As described above, the payment server 100 can improve the satisfaction of the user by permitting the user to use the dress-up content according to the achievement conditions of the stamp card. For example, by purchasing a product from a favorite seller, the user can use the dress-up content related to the seller, thereby improving the satisfaction of the user. Furthermore, the sales of the seller and the sales of the affiliated store to which the seller belongs increase. In this way, the payment server 100 can improve the satisfaction of the user and the service provision.

[0050] [Variation 1] As described below, when the achievement condition is achieved multiple times, the payment server 100 may provide different benefits to the user. When the condition associated with the stamp is satisfied by providing the stamp, the payment server 100 stores the type of dress-up content permitted to be used by the user in the storage unit. Next, when the condition associated with the stamp is satisfied by providing the stamp, the payment server 100 permits the use of a dress-up content different from the type of dress-up content permitted to be used last time stored in the storage unit. The benefit obtained by the user last time or the number of times the user has achieved the achievement condition is stored in the storage unit. The payment server 100 determines the benefit to be provided to the user by referring to the benefit obtained by the user stored in the storage unit and the stamp card information 178B. For example, the benefit is stored in the stamp card information 178B so that the same benefit (the same dress-up content) is not provided to the same user.

[0051] 14 is a diagram showing an example of the contents of stamp card information 178B. The following mainly describes the differences from stamp card information 178. In stamp card information 178B, a benefit is associated with each achievement condition. For example, when achievement condition 1 is achieved the first time, a benefit corresponding to achievement condition 1 is provided to the user, and when achievement condition 2 is achieved the second time, a benefit corresponding to achievement condition 2 is provided to the user.

[0052] In this way, for example, after acquiring the dress-up content A for Mr. A, the user can acquire the dress-up content D for Mr. A. The user can collect various dress-up contents for Mr. A.

[0053] [Variation 2] The payment server 100 may provide the user with a privilege according to the payment mode by referring to the stamp card information 178C as follows. The payment information includes payment mode information, which is information on the amount of payment or the type of product related to the payment, and when the payment server 100 satisfies a condition associated with the stamp by giving the stamp, it permits the use of the dress-up content according to the payment mode information acquired until the condition is satisfied.

[0054] FIG. 15 is a diagram showing an example of the contents of the stamp card information 178C. The differences from the stamp card information 178 will be mainly described. The stamp card information 178C is information in which a store ID or a seller ID is associated with a store name or a seller, stamp card identification information, a stamp granting condition, an achievement condition, a payment mode, and a benefit according to the payment mode. For example, a benefit according to the user's payment mode is provided to the user. The payment mode is, for example, a payment pattern. For example, the payment mode of a user who frequently makes payments of 500 yen is classified into pattern 1, and the payment mode of a user who frequently makes payments of 300 yen is classified into pattern 2. For example, a seller at a facility sells beer for 500 yen and Softbank for 300 yen. From this, it is possible to estimate the product purchased from the amount of the payment. It is possible to provide the user with a benefit according to the purchased product.

[0055] As described above, the payment server 100 refers to the payment mode of the user and permits the use of the Dress-up Con in accordance with the user, thereby making it possible to further improve the satisfaction of the user.

[0056] According to the embodiment described above, the payment server 100 identifies a stamp card that is an electronic stamp card linked to a merchant or a seller and is linked to specific identification information included in the acquired payment information, and grants a stamp to the stamp card based on the payment information. When the granting of the stamp satisfies the condition associated with the stamp, the payment server 100 permits the user to use the dress-up content corresponding to the stamp card, which changes the design of a predetermined area of ​​the interface screen related to the payment process, thereby further improving the satisfaction of the user.

[0057] The above describes the form for carrying out the present invention using an embodiment, but the present invention is not limited to such an embodiment, and various modifications and substitutions can be made within the scope that does not deviate from the gist of the present invention. [Explanation of symbols]

[0058] 10 User terminal device 20. Payment App 100 Payment Server 120 Contents Provider 130 Payment processing unit 140 Information Management Department (Acquisition Department) 150 Granting Department 160 Information Processing Section

Claims

1. an acquisition unit that acquires, when an operation is performed to make a payment to a seller, the payment processing being performed by a seller terminal used by the seller reading a code indicating user identification information that identifies the user, which is information displayed on a user terminal used by a user, or a payment processing being performed by a user terminal used by the user reading a code indicating specific identification information that identifies the seller, the acquisition unit acquiring payment information related to the payment, the payment information including the specific identification information; an assigning unit that identifies a stamp card that is linked to the specific identification information included in the payment information acquired by the acquiring unit, the stamp card being an electronic stamp card linked to the affiliated store or the seller of the seller, and assigns a stamp to the stamp card based on the payment information; a processing unit that permits the user to use a dress-up content corresponding to the stamp card when a condition associated with the stamp is satisfied by applying the stamp; The dress-up content is content for changing a background design for displaying a code image on a payment screen, which is an interface screen related to the payment processing. Information processing device.

2. The dress-up content is content related to the seller. The information processing device according to claim 1 .

3. The seller is a seller who sells goods while moving around within a specified facility. The information processing device according to claim 1 .

4. When a first condition associated with the stamp is satisfied by applying the stamp, the processing unit stores in a storage unit a type of the dress-up content that the user is permitted to use; permitting the use of a type of dress-up content different from the type of dress-up content permitted for use when the first condition is satisfied and the second condition associated with the stamp is satisfied by applying the stamp after the first condition is satisfied; The information processing device according to claim 1 .

5. The payment information includes payment mode information, which is information on an amount of the payment or a type of product related to the payment, when a condition associated with the stamp is satisfied by applying the stamp, the processing unit permits use of a dress-up content according to the payment mode information acquired until the condition is satisfied. The information processing device according to claim 1 .

6. the acquiring unit acquires payment information including merchant identification information of a merchant of the payment processing, seller identification information indicating that the seller belongs to the merchant, and the user identification information; The adding unit identifies a stamp card associated with the seller identification information included in the payment information acquired by the acquiring unit, and adds a stamp to the stamp card based on the payment information. The information processing device according to claim 1 .

7. an acquisition unit that acquires, when an operation is performed to make a payment to a seller, the payment processing being performed by a seller terminal used by the seller reading a code indicating user identification information that identifies the user, which is information displayed on a user terminal used by the user, or the payment processing being performed by a user terminal used by the user reading a code indicating seller identification information that identifies the seller, the acquisition unit acquires payment information related to the payment, the payment information including affiliated store identification information of the affiliated store of the payment processing, the seller identification information indicating that the seller belongs to the affiliated store, and the user identification information; an assigning unit that identifies a stamp card that is an electronic stamp card associated with the seller and is associated with the seller identification information included in the payment information acquired by the acquiring unit, and assigns a stamp to the stamp card based on the payment information; a processing unit that permits the user to use a dress-up content corresponding to the stamp card when a condition associated with the stamp is satisfied by applying the stamp; the dress-up content is content for changing a background design for displaying a code image on a payment screen which is an interface screen related to the payment processing, the dress-up content is content related to the seller, The seller is a seller who sells goods while moving around within a specified facility. Information processing device.

8. When a first condition associated with the stamp is satisfied by applying the stamp, the processing unit stores in a storage unit a type of the dress-up content that the user is permitted to use; permitting the use of a type of dress-up content different from the type of dress-up content permitted for use when the first condition is satisfied and the second condition associated with the stamp is satisfied by applying the stamp after the first condition is satisfied; The information processing device according to claim 7.

9. The computer a process of acquiring payment information relating to a payment made to a seller, the payment processing being performed by a seller terminal used by the seller reading a code indicating user identification information that identifies the user, which is information displayed on a user terminal used by the user, or a process of acquiring payment information including the specific identification information that identifies the seller, when an operation is performed to make a payment using a payment processing performed by a user terminal used by the user reading a code indicating specific identification information that identifies the seller; A process of identifying an electronic stamp card that is linked to the affiliated store or the seller of the seller and is linked to the specific identification information included in the acquired payment information, and applying a stamp to the stamp card based on the payment information; When a condition associated with the stamp is satisfied by applying the stamp, a process of permitting the user to use a dress-up content corresponding to the stamp card is executed; The dress-up content is content for changing a background design for displaying a code image on a payment screen, which is an interface screen related to the payment processing. Information processing methods.

10. On the computer, a process of acquiring payment information relating to a payment made to a seller, the payment processing being performed by a seller terminal used by the seller reading a code indicating user identification information that identifies the user, which is information displayed on a user terminal used by the user, or a process of acquiring payment information including the specific identification information that identifies the seller, when an operation is performed to make a payment using a payment processing performed by a user terminal used by the user reading a code indicating specific identification information that identifies the seller; A process of identifying an electronic stamp card that is linked to the affiliated store or the seller of the seller and is linked to the specific identification information included in the acquired payment information, and applying a stamp to the stamp card based on the payment information; and when a condition associated with the stamp is satisfied by applying the stamp, a process of permitting the user to use a dress-up content corresponding to the stamp card is executed. The dress-up content is content for changing a background design for displaying a code image on a payment screen, which is an interface screen related to the payment processing. program.

11. The computer a process of acquiring payment information relating to a payment, the payment information including the affiliated store identification information of the affiliated store of the payment process, the seller identification information indicating that the seller belongs to the affiliated store, and the user identification information, when an operation is performed to make a payment using a payment process that is performed by a seller terminal used by the seller reading a code indicating user identification information that identifies the user, which is information displayed on a user terminal used by the user, by the seller terminal used by the user, or a code indicating seller identification information that identifies the seller, by the user, by the user; A process of identifying an electronic stamp card associated with the seller, the stamp card being associated with the seller identification information included in the acquired payment information, and applying a stamp to the stamp card based on the payment information; When a condition associated with the stamp is satisfied by applying the stamp, a process of permitting the user to use a dress-up content corresponding to the stamp card is executed; the dress-up content is content for changing a background design for displaying a code image on a payment screen which is an interface screen related to the payment processing, the dress-up content is content related to the seller, The seller is a seller who sells goods while moving around within a specified facility. Information processing methods.

12. On the computer, a process of acquiring payment information relating to a payment, the payment information including the affiliated store identification information of the affiliated store of the payment process, the seller identification information indicating that the seller belongs to the affiliated store, and the user identification information, when an operation is performed to make a payment using a payment process that is performed by a seller terminal used by the seller reading a code indicating user identification information that identifies the user, which is information displayed on a user terminal used by the user, by the seller terminal used by the user, or a code indicating seller identification information that identifies the seller, by the user, by the user; A process of identifying an electronic stamp card associated with the seller, the stamp card being associated with the seller identification information included in the acquired payment information, and applying a stamp to the stamp card based on the payment information; and when a condition associated with the stamp is satisfied by applying the stamp, a process of permitting the user to use a dress-up content corresponding to the stamp card is executed. the dress-up content is content for changing a background design for displaying a code image on a payment screen which is an interface screen related to the payment processing, the dress-up content is content related to the seller, The seller is a seller who sells goods while moving around within a specified facility. program.

Images