Abnormality diagnosis device

Abstract

To provide an abnormality diagnostic device capable of appropriately performing diagnosis of a content of an abnormality generated in a fuel cell device.SOLUTION: In an abnormality diagnostic device 4, an abnormality diagnosis process is constructed of a combination of a plurality of determination processes of determining whether or not at least one of a measurement result of a measuring device of a fuel cell device 10 and an operation environment of the fuel cell device 10 satisfies a predetermined discrimination, in which a determination result of the determination process determined in accordance with whether or not it satisfies the discrimination condition includes at least one of a case where a transmission to another determination process is instructed and a case where a diagnostic result of the abnormality diagnosis process is specified. The abnormality diagnostic device comprises a diagnosis process part 4b that, when an abnormality occurs in the measurement result received via an information communication line 2 from the fuel cell device 10, specifies the diagnosis result of an abnormality appeared in the received measurement result on the basis of a content corresponded to the appeared abnormality, of the abnormality diagnosis process that is stored in a storage part 4a and at least one of the measurement result of the measuring device of the fuel cell device 10 and the operation environment of the fuel cell device 10.SELECTED DRAWING: Figure 1

Description

[Technical field]

[0001] The present invention relates to an abnormality diagnosis device that diagnoses the contents of an abnormality occurring in a fuel cell device installed in a facility based on information received from the fuel cell device via an information communication line. [Background technology]

[0002] Patent Document 1 (JP 2016-184319 A) describes a system that can diagnose and identify a faulty part in a power generation system and prevent erroneous diagnosis in the event of a fault. Specifically, in the system described in Patent Document 1, when the power generation system fails, failure data including the detection signal history of each of the multiple detection means provided at each part of the power generation device is generated. Then, from the past failure data recorded in the database, correlated failure data that is highly correlated with the failure data at the current failure is selected. Furthermore, a failure diagnosis result and a failure response record associated with the selected correlated failure data are output. In this way, the system described in Patent Document 1 identifies past failure data that is highly correlated with the failure data including the detection signal history detected when the current failure occurs, and considers the current failure to have occurred due to the same failure cause as the past failure data with which the correlation is high. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] JP 2016-184319 A Summary of the Invention [Problem to be solved by the invention]

[0004] There is also a need for a method of diagnosing the operating state of a fuel cell device that does not rely on a statistical method such as the strength of correlation.

[0005] The present invention has been made in view of the above-mentioned problems, and an object of the present invention is to provide an abnormality diagnosis device that can appropriately diagnose the content of an abnormality occurring in a fuel cell device. [Means for solving the problem]

[0006] A characteristic configuration of an abnormality diagnosis device according to the present invention for achieving the above object is an abnormality diagnosis device that diagnoses the contents of an abnormality occurring in a fuel cell device installed in a facility based on information received from the fuel cell device via an information communication line, comprising: a storage unit that associates an abnormality appearing in a measurement result of at least one of a plurality of measuring devices included in the fuel cell device with an abnormality diagnosis process for identifying one of a plurality of possible diagnosis results for the abnormality, the diagnosis results including at least one of a cause of the abnormality and a method of dealing with the abnormality, and stores the abnormality for each of the plurality of abnormalities; the abnormality diagnosis process is configured by combining a plurality of judgment processes for judging whether or not at least one of the measurement result of the measuring device of the fuel cell device and the operating environment of the fuel cell device satisfies a predetermined judgment condition; A determination result of the determination process determined depending on whether or not the determination condition is satisfied includes at least one of a case where a transition to another determination process is instructed and a case where the diagnosis result of the abnormality diagnosis process is specified, If an abnormality appears in the measurement results received from the fuel cell device via the information and communication line, a diagnostic processing unit is provided which identifies the diagnosis result for the abnormality appearing in the received measurement results based on the contents of the abnormality diagnosis process corresponding to the abnormality stored in the memory unit, and at least one of the measurement results of the measuring instrument of the fuel cell device and the operating environment of the fuel cell device.

[0007] According to the above characteristic configuration, the abnormality diagnosis process is configured by combining a plurality of judgment processes, and the judgment result of each judgment process includes at least one of a case where a transition to another judgment process is instructed and a case where the diagnosis result of the abnormality diagnosis process is identified. In other words, the diagnosis processing unit identifies one diagnosis result for an abnormality that appears in the measurement result of at least one of the multiple measuring devices of the fuel cell device, through at least one judgment process constituting the abnormality diagnosis process, based on at least one of the measurement results of the measuring device of the fuel cell device and the operating environment of the fuel cell device. In other words, the abnormality diagnosis device can automatically perform the process from the occurrence of an abnormality to the identification of the diagnosis result for that abnormality in accordance with the procedure of the abnormality diagnosis process created in advance.

[0008] For example, if a maintenance person is called out based only on the fact that an abnormality appears in the measurement results of at least one of the multiple measuring devices that the fuel cell device has, the maintenance person needs to diagnose the abnormality on the spot. However, in this characteristic configuration, the abnormality diagnosis device automatically identifies the diagnosis results for the abnormality, so that the maintenance person can make preparations in advance according to the diagnosis results before being called out. Therefore, it is possible to provide an abnormality diagnostic device that can properly diagnose the nature of an abnormality occurring in a fuel cell device.

[0009] Another characteristic configuration of the abnormality diagnosis device according to the present invention is that the storage unit stores at least one of contact information for a manager of the fuel cell device, contact information for a maintenance person of the fuel cell device, and contact information for a manufacturer of the fuel cell device; The diagnostic processing unit outputs the identified diagnostic result to at least one of the contact point of the manager, the contact point of the maintenance person, and the contact point of the person involved in manufacturing.

[0010] According to the above characteristic configuration, the owner or other manager of the fuel cell device, the maintenance personnel of the fuel cell device, and the manufacturing personnel of the fuel cell device can know the diagnosis results of the fuel cell device. As a result, before arriving at the site where the fuel cell device is to be repaired, the maintenance personnel of the fuel cell device can prepare for repairs based on the diagnosis results, and the manufacturing personnel of the fuel cell device can prepare parts required for repairs based on the diagnosis results. As a result, problems such as a lack of personnel with the skills to perform repairs at the actual repair site or not having the parts required for repairs brought with them can be avoided.

[0011] A further characteristic feature of the abnormality diagnostic device according to the present invention is that the diagnostic result includes details of a malfunction occurring in a specific portion of the fuel cell device as a cause of the abnormality.

[0012] According to the above-described characteristic configuration, if the managers, maintenance personnel, and manufacturing personnel of the fuel cell device are able to determine the nature of the malfunction occurring in a specific part of the fuel cell device as the cause of the abnormality, they can determine the necessary work to be done, such as repairing or replacing parts in that part.

[0013] A further characteristic feature of the abnormality diagnostic device according to the present invention is that the diagnostic result includes an instruction to replace or repair a specific component part of the fuel cell device as a measure to deal with the abnormality.

[0014] According to the above-described characteristic configuration, if an instruction to replace or repair a specific component part of the fuel cell device is included as a way to deal with an abnormality, the component part to be replaced can be prepared in advance and the personnel required for the replacement or repair work can be determined in advance.

[0015] In still another characteristic configuration of the abnormality diagnosis device according to the present invention, the storage unit stores information indicating a degree of difficulty of repair or replacement work for each of the plurality of components of the fuel cell device, The diagnostic result includes information indicating the degree of difficulty as a method for dealing with the abnormality.

[0016] According to the above characteristic configuration, if information indicating the difficulty of the component repair or replacement work is included as a method of dealing with an abnormality, preparations can be made in advance to dispatch personnel with the skills appropriate to that level of difficulty.

[0017] In still another characteristic configuration of the abnormality diagnosis device according to the present invention, the storage unit stores video data explaining repair or replacement work for the component parts of the fuel cell device for each of the plurality of component parts, The diagnostic result includes the video data as a method for dealing with the abnormality.

[0018] According to the above-described characteristic configuration, if video data is included that explains repair or replacement work on components of the fuel cell device as a way to deal with an abnormality, the person in charge of repairing or replacing the components can check the video data and perform the repair or replacement work reliably. [Brief description of the drawings]

[0019] [Figure 1] FIG. 1 is a diagram showing a configuration of a diagnostic system including an abnormality diagnostic device. [Diagram 2] FIG. 1 is a diagram showing a configuration of a fuel cell device. [Diagram 3] 11 is a flowchart illustrating an example of an abnormality diagnosis process. [Figure 4] 11 is a flowchart illustrating an example of an abnormality diagnosis process. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0020] An abnormality diagnosis device 4 according to an embodiment of the present invention will be described below with reference to the drawings. FIG. 1 is a diagram showing the configuration of a diagnostic system including an abnormality diagnosis device 4. As shown in the figure, a fuel cell device 10 is provided in a facility 1 such as a residence or a business. The facility 1 is also provided with an electricity consumption device 5, a gas consumption device 6, and a Home Energy Management System (HEMS) 7. The HEMS 7 is a device that controls the operation of control target devices such as the electricity consumption device 5, the fuel cell device 10, and the gas consumption device 6, and can receive information from and transmit information to each device by communicating with the control target devices via communication lines. The HEMS 7 can also transmit information received from each device to the abnormality diagnosis device 4 and the like via an information communication line 2.

[0021] The power consumption device 5 and the fuel cell device 10 are connected to a power line 8 that is linked to the power grid, and can receive power supply from the power grid. In addition, power generated by the fuel cell device 10 can be supplied to the power grid via the power line 8. The gas consumption device 6 and the fuel cell device 10 can receive gas, such as city gas, supplied from a gas supply pipe 9. Although two facilities 1 are depicted in FIG. 1, the number of facilities 1 can be changed as appropriate. In the following description, gas, such as city gas, supplied from the gas supply pipe 9 may be referred to as "raw fuel."

[0022] The fuel cell device 10 can access the information and communication line 2 either via the HEMS 7 or without the HEMS 7. The fuel cell device 10 can communicate information with the abnormality diagnosis device 4, the information providing server device 3, the maintenance staff terminal device 60, the manufacturing staff terminal device 61, the manager terminal device 62, and the like, which are connected to the information and communication line 2.

[0023] 2 is a diagram showing the configuration of the fuel cell device 10. The fuel cell device 10 includes various components inside an outer container 11. Below, the configuration of the fuel cell device 10 will be explained by dividing it into a hot module 13, a raw fuel supply system, an air supply system, a reflux gas supply system, a water recovery system, a reforming water supply system, and an exhaust heat recovery system.

[0024] [Hot Module 13] A hot module 13 is provided inside the outer vessel 11, housing devices such as a cell stack 18 that operate in a high-temperature environment. Specifically, a vaporizer 14, a reformer 15, a manifold 16, a cell stack 18, and the like are provided inside the hot module 13. The vaporizer 14 vaporizes reforming water and supplies it to the reformer 15. The reformer 15 generates fuel gas by steam reforming the raw fuel. The reformer 15 is provided with a temperature measuring device T1 as a reformer temperature measuring device that measures the temperature of, for example, a reforming catalyst (not shown) of the reformer 15.

[0025] The cell stack 18 has a plurality of fuel cells 17 that generate power using fuel gas produced in the reformer 15 and supplied through a fuel gas supply passage L2. For example, the fuel gas produced in the reformer 15 passes through the fuel gas supply passage L2 and reaches the manifold 16, where the fuel gas is distributed to each of the fuel cells 17.

[0026] The space above the cell stack 18 becomes a combustion section 19 that combusts the off-gas discharged from the cell stack 18. This combustion heat is transferred to the vaporizer 14 and reformer 15 above it. The temperature of the combustion section 19 is measured by a temperature measuring device T2 that serves as a combustion section temperature measuring device. An igniter 20 ignites the off-gas.

[0027] An air supply path L10 is connected to the air intake port 21 of the hot module 13, and air is supplied to the inside of the hot module 13. Gas present inside the hot module 13 is exhausted to the outside of the hot module 13 from the exhaust port 22 of the hot module 13. The exhaust port 22 is provided with a combustion catalyst section 23 that catalytically combusts hydrogen, carbon monoxide, etc. contained in the exhausted gas using oxygen.

[0028] The exhaust gas that has passed through the combustion catalyst section 23 is supplied to the exhaust heat recovery heat exchanger 34. In the exhaust heat recovery heat exchanger 34, heat is exchanged between the exhaust gas and hot water flowing through the hot water circulation path L7 as a heat medium for exhaust heat recovery, i.e., the exhaust gas is cooled, and the moisture contained in the exhaust gas is condensed.

[0029] A gas-liquid separator 35 that separates condensed water contained in the exhaust gas is provided downstream of the exhaust heat recovery heat exchanger 34. The gas phase components in the exhaust gas are discharged to the outside of the outer vessel 11 through the exhaust gas flow path L4, and the liquid phase components in the exhaust gas are supplied to the water purifier 37 through the water recovery path L5. The outer vessel 11 is also provided with a ventilation port 55. A temperature measuring device T3 is provided inside the outer vessel 11 near the ventilation port 55. The temperature measuring device T3 measures, for example, the temperature of the outside air.

[0030] [Raw and fuel supply system] The raw fuel supply system is a system that supplies raw fuel to the reformer 15 via a raw fuel supply path L1. Specifically, the raw fuel supply system includes a shutoff valve 26, a pressure measuring instrument 27, a raw fuel flow rate measuring instrument 28, a zero governor 29, a raw fuel supplier 30, and a desulfurizer 31.

[0031] The shutoff valve 26 switches between a state in which the raw fuel is permitted to flow into the raw fuel supply line L1 and a state in which the raw fuel is shut off. The pressure gauge 27 measures the pressure of the raw fuel flowing into the raw fuel supply line L1. The raw fuel supplier 30 supplies the raw fuel to the reformer 15. Specifically, the raw fuel supplier 30 adjusts the flow rate per unit time of the raw fuel supplied to the reformer 15. The raw fuel flow rate meter 28 measures the flow rate per unit time of the raw fuel supplied to the reformer 15 by the raw fuel supplier 30. For example, the raw fuel supplier 30 operates the raw fuel supplier 30 so that the flow rate of the raw fuel measured by the raw fuel flow rate meter 28 becomes a target flow rate. The zero governor 29 adjusts the pressure of the raw fuel flowing through the raw fuel supply line L1 to be the same as atmospheric pressure. The desulfurizer 31 removes sulfur compounds and the like contained in the raw fuel.

[0032] [Air supply system] The air supply system is a system that supplies air to the hot module 13 via an air supply path L10. The air supplier 41 supplies air to the inside of the inner container 12. Specifically, the air supplier 41 adjusts the flow rate per unit time of the air supplied to the inside of the inner container 12. The air flow meter 42 measures the flow rate per unit time of the air supplied by the air supplier 41 to the inside of the inner container 12. The foreign matter removal filter 40 captures foreign matter contained in the air supplied by the air supplier 41 to the inside of the inner container 12.

[0033] [Reflux gas supply system] The reflux gas supply system is a system that supplies a part of the fuel gas generated in the reformer 15 to the raw fuel supply line L1 through the reflux gas supply line L3. The reflux gas supply line L3 branches from a branching portion 24 in the middle of the fuel gas supply line L2 and merges with a merging portion 25 in the middle of the raw fuel supply line L1 upstream of the desulfurizer 31, and supplies a part of the fuel gas flowing through the fuel gas supply line L2 to the raw fuel supply line L1. This allows hydrogen to be supplied to the desulfurizer 31. The reflux gas supply line L3 is drawn from the inside to the outside of the hot module 13. The orifice 33 is provided in the middle of the reflux gas supply line L3 and adjusts the flow rate per unit time of the fuel gas flowing through the reflux gas supply line L3. The temperature adjustment member 32 is provided around at least a part of the reflux gas supply line L3 to maintain the temperature of the reformed gas flowing through the reflux gas supply line L3. The condensed water recovery device 36 recovers condensed water generated in the reflux gas supply path L3. The temperature measuring device T4 measures the temperature of the reflux gas supply path L3 at a location where the temperature adjustment member 32 is provided. For example, the temperature measuring device T4 is a device that measures the temperature of the outer surface of the piping that constitutes the reflux gas supply path L3, a device that measures the internal temperature of the piping that constitutes the reflux gas supply path L3, or the like.

[0034] [Water recovery system] The water recovery system is a system that recovers water generated in the fuel cell device 10. The condensed water recovered using the water recovery line L5 is supplied to the reforming water tank 38. In the illustrated example, the water recovery line L5 has a first recovery line L5a that recovers water from the gas-liquid separator 35, and a second recovery line L5b that recovers water from the condensed water recovery unit 36. The condensed water recovered by the first recovery line L5a and the second recovery line L5b is supplied to the reforming water tank 38 via a water purifier 37. The water purifier 37 is a device for removing impurities contained in the recovered condensed water. For example, the water purifier 37 is filled with an ion exchange resin or the like, and ions of electrolytes (e.g., ionized and dissolved salts, ammonia, etc.) contained in the recovered condensed water are converted into impurities, for example, H + , O.H. - By replacing the electrolyte with water, the concentration of electrolytes contained in the recovered condensed water is relatively lowered (i.e., the electrical conductivity is lowered).

[0035] [Reformed water supply system] The reforming water supply system is a system that supplies reforming water to the reformer 15 via a reforming water supply passage L6. In this embodiment, the reforming water stored in the reforming water tank 38 is supplied to the vaporizer 14, and is supplied from the vaporizer 14 to the reformer 15. The reforming water supply system includes the reforming water supply passage L6, the reforming water tank 38, and a reforming water supply device 39. The reforming water tank 38 stores reforming water. The reforming water supply device 39 supplies reforming water to the reformer 15. Specifically, the reforming water supply device 39 is provided midway through the reforming water supply passage L6, and adjusts the flow rate per unit time of the reforming water flowing through the reforming water supply passage L6.

[0036] [Waste heat recovery system] The exhaust heat recovery system is a system that recovers heat generated by the fuel cell device 10. The exhaust heat recovery system includes a hot water storage tank 45, a water supply line L8, a hot water outlet line L9, a hot water circulation line L7, a circulation pump 44, and the like. Hot water is stored in the hot water storage tank 45. The hot water circulation line L7 circulates hot water between the hot water storage tank 45 and the heat exchanger 34 for exhaust heat recovery. The hot water storage tank 45 stores hot water such that relatively low-temperature hot water is stored in the lower part and relatively high-temperature hot water is stored in the upper part, that is, hot water is stored in a state in which temperature stratification is formed. More specifically, the hot water circulation line L7 is composed of an outgoing line that transfers hot water from the hot water storage tank 45 to the heat exchanger 34 for exhaust heat recovery, and a returning line that transfers hot water from the heat exchanger 34 for exhaust heat recovery to the hot water storage tank 45, and has a circulation pump 44 provided in the middle of the outgoing line.

[0037] With this configuration, hot water supplied from the lower part of the hot water storage tank 45 to the heat exchanger 34 for exhaust heat recovery through the forward line of the hot water circulation line L7 is heated by the heat exchanger 34 for exhaust heat recovery, and the heated hot water is supplied to the upper part of the hot water storage tank 45 through the return line of the hot water circulation line L7. A temperature measuring device T5 is provided on the return line to measure the temperature of the hot water transferred from the heat exchanger 34 for exhaust heat recovery to the hot water storage tank 45. In this embodiment, the fuel cell control unit 49 controls the operation of the circulation pump 44 so that the temperature of the hot water flowing through the return line and flowing into the hot water storage tank 45 (the temperature of the hot water measured by the temperature measuring device T5) becomes a predetermined hot water storage target temperature (for example, 65°C). In this way, the hot water is stored in the hot water storage tank 45 in a state in which temperature stratification is formed, that is, heat is stored.

[0038] A water supply line L8 for supplying clean water to the hot water storage tank 45 is connected to the bottom of the hot water storage tank 45, and a hot water outlet line L9 for discharging the hot water stored in the hot water storage tank 45 is connected to the top of the hot water storage tank 45. The water supply pressure applied inside the water supply line L8 is applied to the hot water stored in the hot water storage tank 45. With this configuration, for example, when a water faucet (not shown) connected to the hot water outlet line L9 is opened, hot water is discharged from the hot water storage tank 45 to the hot water outlet line L9, and clean water is supplied to the hot water storage tank 45 from the water supply line L8.

[0039] The cell stack 18 of the fuel cell device 10 is connected to the power line 8 via a power conversion circuit section 46. In an example shown in FIG. 2, the power conversion circuit section 46 includes a boost circuit 47 and an inverter 48.

[0040] The fuel cell device 10 includes a fuel cell control unit 49, a storage unit 50 that stores information handled by the fuel cell device 10, and a communication unit 51. Measurement results of the measuring instruments included in the fuel cell device 10 are transmitted to the fuel cell control unit 49, and the measurement results are stored in the storage unit 50. For example, the measurement results of the pressure measuring instrument 27, the raw fuel flow measuring instrument 28, the air flow measuring instrument 42, the gas measuring instrument 43, and the temperature measuring instruments T1, T2, T3, T4, and T5 described above, which are the "measuring instruments" of the present invention, are transmitted to the fuel cell control unit 49. The fuel cell control unit 49 then transmits these measurement results from the communication unit 51 to the abnormality diagnosis device 4 at a predetermined timing. The fuel cell control unit 49 also transmits abnormalities appearing in these measurement results as part of the measurement results from the communication unit 51 to the abnormality diagnosis device 4.

[0041] The fuel cell control unit 49 controls the operation of various devices such as the igniter 20, the shutoff valve 26, the raw fuel supplier 30, the reforming water supplier 39, the air supplier 41, the circulation pump 44, and the power conversion circuit unit 46 described above.

[0042] Next, a method will be described in which the abnormality diagnosis device 4 diagnoses the contents of an abnormality occurring in the fuel cell device 10 based on information received from the fuel cell device 10 installed in the facility 1 via the information communication line 2. The abnormality diagnosis device 4 includes a storage unit 4a and a diagnosis processing unit 4b.

[0043] The storage unit 4a of the abnormality diagnosis device 4 associates an abnormality appearing in the measurement result of at least one of the multiple measuring devices possessed by the fuel cell device 10 with an abnormality diagnosis process for identifying one of multiple possible diagnosis results for the abnormality, including at least one of the cause of the abnormality and a method of dealing with the abnormality, and stores the abnormalities for each of the multiple abnormalities. Specifically, the abnormality diagnosis process is configured by combining multiple judgment processes for determining whether or not at least one of the measurement result of the measuring device of the fuel cell device 10 and the operating environment of the fuel cell device 10 satisfies a predetermined judgment condition. The judgment result of the judgment process, which is determined depending on whether or not the judgment condition is satisfied, includes at least one of a case where a transition to another judgment process is instructed and a case where a diagnosis result of the abnormality diagnosis process is identified.

[0044] When an abnormality appears in the measurement results received from the fuel cell device 10 via the information and communication line 2, the diagnostic processing unit 4b of the abnormality diagnosis device 4 identifies a diagnosis result for the abnormality appearing in the received measurement results based on the contents of the abnormality diagnosis processing corresponding to the abnormality stored in the memory unit 4a and at least one of the measurement results of the measuring instrument of the fuel cell device 10 and the operating environment of the fuel cell device 10.

[0045] Table 1 shows examples of combinations of anomaly types and anomaly diagnosis processes. In this example, if "ignition failure" appears in the measurement results of the multiple measuring devices possessed by the fuel cell device 10, "anomaly diagnosis process 1" is performed by the diagnosis processing unit 4b to identify one of multiple possible diagnosis results for the air flow rate deviation anomaly. Similarly, if "recirculation gas temperature abnormality" appears in the measurement results of the multiple measuring devices possessed by the fuel cell device 10, "anomaly diagnosis process 2" is performed. Although not shown in the figure, anomaly diagnosis processes are preset separately for various other anomalies and stored in the memory unit 4a.

[0046] [Table 1]

[0047] [Abnormality diagnosis process 1] FIG. 3 is a flow chart showing the details of the abnormality diagnosis process 1 that is performed by the diagnosis processor 4b when an abnormality such as a misignition abnormality occurs. At the start-up of the fuel cell device 10, the fuel cell control unit 49 of the fuel cell device 10 operates the raw fuel supply unit 30 so that the flow rate of the raw fuel measured by the raw fuel flow rate measuring unit 28 becomes the target flow rate at the start-up, and issues an ignition command to the igniter 20. Then, the fuel cell control unit 49 monitors the measurement result of the temperature measuring unit (combustion unit temperature measuring unit) T2 after issuing an ignition command to the igniter 20. If the temperature of the combustion unit 19 measured by the temperature measuring unit T2 does not reach or exceed the set combustion unit temperature during a predetermined judgment period after the ignition process is started, that is, if it is assumed that normal combustion is not occurring, the fuel cell control unit 49 judges that an abnormality called an ignition failure abnormality has occurred. Then, the fuel cell control unit 49 transmits the measurement result indicating that an abnormality called an ignition failure abnormality has occurred from the communication unit 51 to the abnormality diagnosis device 4.

[0048] When the abnormality diagnostic device 4 receives a measurement result notification from the fuel cell device 10 indicating that an abnormality such as a misignition abnormality has occurred, the abnormality diagnostic device 4 refers to the information stored in the memory unit 4a and reads out the corresponding abnormality diagnostic process 1. Then, the diagnostic processing unit 4b executes the abnormality diagnostic process 1.

[0049] As shown in FIG. 3, the abnormality diagnosis process 1 is configured by combining three determination processes: a determination process in step #10, a determination process in step #11, and a determination process in step #12.

[0050] The judgment process in step #10 judges whether or not a first judgment condition is satisfied, that is, the temperature of the combustion unit 19 has a rising tendency during a predetermined judgment period after the ignition process is started. That is, in step #10, it is judged whether or not the measurement result of the temperature measuring device T2 that measures the temperature of the combustion unit 19 satisfies the predetermined judgment condition.

[0051] In the judgment process of step #10, when the diagnostic processor 4b judges that the first judgment condition is satisfied, that is, the temperature of the combustion unit 19 is on the rise during a predetermined judgment period after the ignition process is started, the diagnostic processor 4b proceeds to the judgment process of step #12. In other words, when the temperature of the combustion unit 19 is on the rise during a predetermined judgment period after the ignition process is started, it is presumed that the combustion of off-gas is taking place, although the expected combustion heat is not being generated. For example, when the moving average of the temperature of the combustion unit 19 measured by the temperature measuring device T2 during the judgment period increases, the diagnostic processor 4b judges that the temperature of the combustion unit 19 is on the rise.

[0052] On the other hand, when the diagnostic processing unit 4b determines that the first determination condition is not satisfied, it proceeds to the determination processing of step #11. In other words, if the temperature of the combustion unit 19 does not tend to rise during a predetermined determination period after the ignition processing is started, it is presumed that the combustion of off-gas is hardly occurring or is not occurring at all. In this way, the determination result of the determination processing of step #10 includes cases in which a transition to another determination processing is instructed.

[0053] The judgment process of step #11 judges whether or not the second judgment condition that a supply failure of raw fuel to the fuel cell device 10 occurs is satisfied. For example, the abnormality diagnosis device 4 communicates information with each device of the multiple facilities 1 and the HEMS 7. Therefore, when an abnormality occurs in the power consumption device 5, the fuel cell device 10, or the gas consumption device 6 installed in the facility 1, the abnormality diagnosis device 4 can receive information indicating which facility 1 the device in which the abnormality occurred. In addition, the storage unit 4a of the abnormality diagnosis device 4 also stores location information such as the address, latitude, and longitude of each facility 1. Therefore, when a raw fuel combustion device that uses (i.e., burns) raw fuel and is installed in a location geographically close to a specific fuel cell device 10 also experiences a raw fuel combustion failure, for example, when the same abnormality as in this example, an ignition failure abnormality, occurs, the abnormality diagnosis device 4 can judge that a raw fuel supply failure occurs in the specific fuel cell device 10 as well. For example, when the moisture content of the gas supplied through the gas supply pipe 9 increases in a specific area, it is considered that the rate at which the gas combustion failure occurs in the gas consumption device 6 in that area increases. Furthermore, if the supply of gas through the gas supply pipe 9 is stopped in a particular area, the gas will not burn properly (i.e., will not be combustable) in the gas consumption devices 6 in that area. In other words, in step #11, it is determined whether the operating environment of the fuel cell device 10 satisfies a predetermined determination condition.

[0054] In the judgment process of step #11, if the diagnostic processing unit 4b judges that a supply failure of raw fuel to the fuel cell device 10 has occurred, it arrives at a diagnosis result A2 indicating that there is no malfunction in the fuel cell device 10, and if it judges that a supply failure of raw fuel to the fuel cell device 10 has not occurred, it arrives at a diagnosis result A1 indicating an abnormality in the igniter 20. In other words, the judgment results of the judgment process of step #11 include cases where the diagnosis result of abnormality diagnosis process 1 is specified.

[0055] The judgment process of step #12 is to judge whether the raw fuel supplying device 30 is operating as set. For example, the judgment process of step #12 is to judge whether the rotation speed of the blower as the raw fuel supplying device 30 is the set rotation speed for startup. As described above, the fuel cell control unit 49 operates the raw fuel supplying device 30 so that the flow rate of the raw fuel measured by the raw fuel flow rate measuring device 28 becomes the target flow rate at startup when the fuel cell device 10 is started. When the raw fuel flow rate measuring device 28 is a thermal flow meter, the measured flow rate of the raw fuel per unit time is determined using a conversion factor determined according to the specific heat of the raw fuel assumed to be used in the fuel cell device 10. Therefore, when the calorific value of the raw fuel actually supplied to the fuel cell device 10 is significantly different from the calorific value of the raw fuel assumed to be used in the fuel cell device 10, even if the flow rate of the raw fuel measured by the raw fuel flow rate measuring device 28 matches the target flow rate at startup, the rotation speed of the blower as the raw fuel supplying device 30 does not become the set rotation speed for startup.

[0056] In addition, the amount of carbon and hydrogen, for example, of hydrocarbons, supplied to the reformer 15 per unit time will be significantly different from the target amount at the time of startup. And the amount of hydrogen generated per unit time in the reformer 15 will be different. Therefore, the amount of combustion components contained in the off-gas per unit time will also be different, which may result in an ignition failure abnormality in which the temperature of the combustion section 19 does not reach the set temperature or higher. In other words, it can be said that a malfunction has occurred in which the conversion factor of the raw fuel flow rate measuring device 28 is an inappropriate value. Also, the fact that the amount of combustion components contained in the off-gas per unit time is different means that the flow rate of air supplied by the air supplier 41 per unit time is also an inappropriate value.

[0057] In the judgment process of step #12, when the diagnostic processing unit 4b judges that the raw fuel supplying device 30 is not operating as set, the diagnostic result A4 is reached, indicating that the calorific value of the raw fuel being supplied does not match the calorific value of the raw fuel that is supposed to be used. In addition, in the judgment process of step #12, when the diagnostic processing unit 4b judges that the raw fuel supplying device 30 is operating as set, the diagnostic result A3 is reached, indicating that the hot module 13 is abnormal. For example, when gas leakage occurs between the raw fuel flow rate measuring device 28 and the combustion unit 19, that is, when an abnormality occurs in the hot module 13 such that the combustion components do not sufficiently reach the combustion unit 19, it is considered that an abnormality called an ignition failure abnormality occurs. In other words, the judgment result of the judgment process of step #12 includes a case where the diagnosis result of the abnormality diagnosis process 1 is identified.

[0058] [Abnormality diagnosis process 2] FIG. 4 is a flow chart showing the details of the abnormality diagnosis process 2 that is performed by the diagnosis processor 4b when an abnormality such as an abnormality in the recirculated gas temperature occurs. The fuel cell control unit 49 of the fuel cell device 10 monitors the temperature of the recirculation gas supply path L3 at the location where the temperature adjustment member 32 is provided, that is, the recirculation gas temperature, which is the temperature of the fuel gas flowing through the recirculation gas supply path L3, as measured by the temperature measuring device T4 serving as a recirculation gas temperature measuring device. If the recirculation gas temperature is equal to or lower than a set temperature, the fuel cell control unit 49 determines that an abnormality, that is, a recirculation gas temperature abnormality, has occurred. The fuel cell control unit 49 then transmits the measurement result, that an abnormality, that is, a recirculation gas temperature abnormality, to the abnormality diagnosis device 4 from the communication unit 51.

[0059] When the abnormality diagnostic device 4 receives a measurement result notification from the fuel cell device 10 indicating that an abnormality, such as a return gas temperature abnormality, has occurred, the abnormality diagnostic device 4 refers to the information stored in the memory unit 4a and reads out the corresponding abnormality diagnostic process 2. Then, the diagnostic processing unit 4b executes the abnormality diagnostic process 2.

[0060] As shown in FIG. 4, abnormality diagnosis process 2, which is executed when an abnormality such as a recirculation gas temperature abnormality occurs, is composed of a combination of three judgment processes: a judgment process of step #20, a judgment process of step #21, and a judgment process of step #22.

[0061] The judgment process of step #20 refers to the actual temperature measurement value of the temperature of the reformer 15 measured by the temperature measurement device T1 as a reformer temperature measurement device received from the fuel cell device 10 via the information communication line 2, and judges whether or not the actual temperature measurement value satisfies a first judgment condition that the actual temperature measurement value is higher than the temperature target value stored in the memory unit 4a and the deviation amount of the actual temperature measurement value from a predetermined temperature target value is equal to or greater than a first set deviation value. In other words, in step #20, it is judged whether or not the measurement result of the temperature measurement device T1 that measures the temperature of the reformer 15 satisfies the predetermined judgment condition. The abnormality diagnosis device 4 may receive the above-mentioned temperature target value from the fuel cell device 10 via the information communication line 2.

[0062] In the judgment process of step #20, when the diagnosis processing unit 4b determines that the conditions that the actual temperature measured by the temperature measuring device T1 is higher than the temperature target value and the deviation of the actual temperature measured value from the temperature target value is equal to or greater than the first set deviation value are satisfied, the diagnosis processing unit 4b determines the diagnosis result B1 that a supply failure of the reforming water to the reformer 15 has occurred, for example, that an operational abnormality of the reforming water supply device 39 has occurred. In contrast, in the judgment process of step #20, when the diagnosis processing unit 4b determines that the conditions that the actual temperature measured by the reformer temperature measuring device is higher than the temperature target value and the deviation of the actual temperature measured value from the temperature target value is equal to or greater than the first set deviation value are not satisfied, the diagnosis processing unit 4b proceeds to the judgment process of step #21. In other words, the judgment result of the judgment process of step #20 includes both a case where a transition to another judgment process is instructed and a case where a diagnosis result of the abnormality diagnosis process 2 is determined.

[0063] Specifically, when a supply of reforming water to the reformer 15 is insufficient, the amount of reforming water supplied to the reformer 15 per unit time decreases, and the amount of fuel gas generated per unit time in the reformer 15 decreases. The flow rate per unit time of the fuel gas flowing from the fuel gas supply path L2 to the reflux gas supply path L3 also decreases. In other words, the flow rate of high-temperature fuel gas flowing through the reflux gas supply path L3 decreases, and it is presumed that this leads to a reflux gas temperature abnormality state in which the reflux gas temperature falls below the set temperature. In addition, when a supply of reforming water to the reformer 15 is insufficient, the amount of reforming water supplied to the reformer 15 per unit time decreases, and it is presumed that the amount of heat used by the reformer 15 decreases, and the temperature of the reformer 15 increases. Therefore, when the first judgment condition is satisfied, that is, the actual temperature value measured by the reformer temperature measuring device is higher than the target temperature value and the deviation of the actual temperature value from the target temperature value is greater than or equal to a first set deviation value, and the reflux gas temperature is less than or equal to the set temperature, the diagnostic processing unit 4b identifies the diagnostic result B1.

[0064] Thus, as examples of the diagnosis result B1, the diagnosis result that there is a poor supply of reforming water to the reformer 15 and the diagnosis result that there is an operational abnormality in the reforming water supply device 39 have been described, but these may be used alone or together.

[0065] The judgment process of step #21 refers to the actual flow rate value of the raw fuel measured by the raw fuel flow rate measuring device 28 and judges whether or not a second judgment condition is satisfied, that is, the deviation amount of the actual flow rate value from the flow rate target value stored in the memory unit 4a is equal to or greater than a second set deviation value. That is, in step #21, it is judged whether or not the measurement result measured by the raw fuel flow rate measuring device 28 satisfies a predetermined judgment condition. The abnormality diagnosis device 4 may receive the flow rate target value from the fuel cell device 10 via the information communication line 2.

[0066] In the judgment process of step #21, the diagnosis processing unit 4b refers to the actual flow rate of the raw fuel measured by the raw fuel flow rate measuring device 28 and its target flow rate, and if a second judgment condition is satisfied that the deviation of the actual flow rate value from the target flow rate value is equal to or greater than a second set deviation value, it determines a diagnosis result B2 that an abnormality has occurred in the collection of condensed water by the condensed water recovery device 36, i.e., poor drainage, and if the second judgment condition is not satisfied, it proceeds to the judgment process of step #22. In other words, the judgment results of the judgment process of step #21 include both a case where a transition to another judgment process is instructed and a case where a diagnosis result of abnormality diagnosis process 2 is determined.

[0067] Specifically, the recirculated gas supply line L3 is a flow path that extends from the branching portion 24 of the fuel gas supply line L2 to the junction 25 of the raw fuel supply line L1. The fuel gas flowing through the recirculated gas supply line L3 contains not only hydrogen but also water vapor. Therefore, as described above, condensed water is generated in the recirculated gas supply line L3, and a condensed water recovery device 36 is also provided to recover the condensed water. However, if the flow of condensed water from the condensed water recovery device 36 to the second recovery line L5b is not performed normally, the overflowing condensed water may flow into the junction 25 of the raw fuel supply line L1, and may even reach the zero governor 29 and the raw fuel flow rate measuring device 28 in some cases.

[0068] If the overflowing condensed water flows into the junction 25 of the raw fuel supply line L1 and a part of the raw fuel supply line L1 is blocked by the condensed water, the raw fuel will not easily flow through the raw fuel supply line L1 even if the raw fuel supplier 30 is operating, so the actual flow rate of the raw fuel measured by the raw fuel flow rate measuring device 28 will be very small compared to the target flow rate. However, since the raw fuel supplier 30 is operating, when the pressure of the raw fuel in the raw fuel supply line L1 increases, the raw fuel will suddenly flow out toward the vaporizer 14 together with the condensed water blocking the raw fuel supply line L1 at a certain point. In this way, when an abnormality occurs in the collection of condensed water by the condensed water collector 36, that is, when an abnormality such as poor drainage occurs, it is considered that a phenomenon will occur in which the deviation amount of the actual flow rate value from the target flow rate value of the raw fuel becomes equal to or greater than the second set deviation value.

[0069] Incidentally, FIG. 4 shows a diagnosis result B2 indicating that an abnormality has occurred in the collection of condensed water by the condensed water collector 36, but the diagnosis result B2 may also indicate that at least one of the zero governor 29 and the raw fuel flow rate meter 28 needs to be replaced. Thus, several examples of the diagnostic result B2 have been described, which may be used alone or in combination with any of the others.

[0070] The judgment process of step #22 judges whether or not a third judgment condition is satisfied, that is, the outside air temperature measured by the temperature measuring device T3 serving as an outside air temperature measuring device is equal to or lower than a set outside air temperature. As described above, the temperature adjustment member 32 for maintaining the temperature of the reformed gas flowing through the recirculation gas supply passage L3 is provided around at least a part of the recirculation gas supply passage L3. For example, the temperature adjustment member 32 is provided at a portion where the temperature of the recirculation gas is measured by the temperature measuring device T3 as an outside air temperature measuring device. Therefore, the temperature of the recirculation gas measured by the temperature measuring device T3 becomes higher than the above-mentioned set temperature. However, if the attachment of the temperature adjustment member 32 to the recirculation gas supply passage L3 is insufficient, an abnormality called a recirculation gas temperature abnormality occurs in which the recirculation gas temperature becomes equal to or lower than the set temperature even when the outside air temperature measured by the temperature measuring device T3 is not equal to or lower than the set outside air temperature. That is, in the judgment process of step #22, if the third judgment condition that the outside air temperature measured by the temperature measuring device T3 is equal to or lower than the set outside air temperature is not satisfied, the diagnosis processing unit 4b identifies the diagnosis result B4 that the attachment of the temperature adjustment member 32 to the recirculation gas supply passage L3 is insufficient.

[0071] On the other hand, in the judgment process of step #22, when the third judgment condition that the outside air temperature measured by the temperature measuring device T3 is equal to or lower than the set outside air temperature is not satisfied, the diagnosis processing unit 4b reaches a diagnosis result B3 that indicates an abnormality in the orifice 33. In other words, the judgment result of the judgment process of step #22 includes cases where the diagnosis result of the abnormality diagnosis process 2 is reached.

[0072] As described above, the abnormality diagnosis device 4 can automatically perform the process from occurrence of an abnormality to identification of a diagnosis result for the abnormality according to a procedure of an abnormality diagnosis process created in advance. The identified diagnosis result is stored in the storage unit 4a of the abnormality diagnosis device 4. The storage unit 4a of the abnormality diagnosis device 4 also stores at least one of the contact information of the manager, such as the owner who manages the fuel cell device 10, the contact information of the maintenance person for the fuel cell device 10, and the contact information of the manufacturing related person, such as the assembler or the parts manufacturer of the fuel cell device 10, and the diagnosis processing unit 4b outputs the identified diagnosis result to at least one of the contact information of the manager, the contact information of the maintenance person, and the contact information of the manufacturing related person. For example, the diagnosis processing unit 4b transmits the diagnosis result to the email address of the manager of the fuel cell device 10, the email address of the maintenance person for the fuel cell device 10, and the email address of the manufacturing related person of the fuel cell device 10. As a result, the manager of the fuel cell device 10 can check the diagnosis result on the manager terminal device 62, the maintenance person for the fuel cell device 10 can check the diagnosis result on the maintenance person terminal device 60, and the manufacturing related person of the fuel cell device 10 can check the diagnosis result on the manufacturing related person terminal device 61. In this way, since the abnormality diagnosis device 4 automatically identifies the diagnosis result for the abnormality, maintenance personnel or the like can be dispatched after making preparations in advance according to the diagnosis result.

[0073] For example, before arriving at the site for repairs of the fuel cell device 10, the maintenance staff for the fuel cell device 10 can make preparations for repairs based on the diagnosis results, and the manufacturers of the fuel cell device 10 can prepare the parts necessary for repairs based on the diagnosis results. As a result, problems such as a lack of skilled personnel at the site where repairs are actually to be performed, or not having the parts necessary for repairs brought with them can be avoided.

[0074] In the above example, the diagnosis result of the abnormality diagnosis process 1 includes the details of the malfunction occurring in a specific part of the fuel cell device 10, such as "malfunction of the igniter 20 (diagnosis result A1)," "malfunction of the hot module 13 (diagnosis result A3)," and "the calorific value of the raw fuel being supplied does not match the calorific value of the raw fuel expected to be used (diagnosis result A4)," as the cause of the malfunction. The diagnosis result of the abnormality diagnosis process 2 includes the details of the malfunction occurring in a specific part of the fuel cell device 10, such as "operational abnormality of the reforming water supply device 39 (diagnosis result B1)," "malfunction of the orifice 33 (diagnosis result B3)," and "insufficient attachment of the temperature adjustment member 32 to the reflux gas supply passage L3 (diagnosis result B4)," as the cause of the malfunction. If the manager, maintenance staff, and manufacturing personnel of the fuel cell device 10 know the details of the malfunction occurring in a specific part of the fuel cell device 10 as the cause of the malfunction, they can determine the necessary work, such as repair or replacement of parts in that part.

[0075] The diagnosis results are not limited to the above-mentioned examples, but can be changed as appropriate. As a specific example, the diagnosis result may include an instruction to replace or repair a specific component of the fuel cell device 10 as a countermeasure against the abnormality. For example, the diagnosis result A1 of the abnormality diagnosis process 1 may be "replace or repair the igniter 20", etc. The diagnosis result A3 of the abnormality diagnosis process 1 may be "replace or repair the hot module 13", etc. The diagnosis result A4 of the abnormality diagnosis process 1 may be "change the conversion factor of the raw fuel flow rate measuring device 28 to an appropriate value", "change the flow rate of air per unit time supplied by the air supplier 41 to an appropriate value", etc. Furthermore, the diagnosis result B1 of the abnormality diagnosis process 2 may be "replace the reforming water supplier 39", etc. If an instruction to replace or repair a specific component of the fuel cell device 10 is included as a countermeasure against the abnormality, the component to be replaced can be prepared in advance, and the personnel required for the replacement or repair work can be determined in advance.

[0076] In addition, when issuing an instruction to replace or repair a specific component of the fuel cell system 10, it is preferable to know the degree of difficulty. For this reason, the storage unit 4a stores information indicating the degree of difficulty of the repair or replacement work for each of the multiple components of the fuel cell system 10, and the diagnosis result may include information indicating the degree of difficulty as a method of dealing with the abnormality. If information indicating the degree of difficulty of the repair or replacement work for the component is included as a method of dealing with the abnormality, preparations can be made in advance to dispatch personnel with the skills appropriate to the degree of difficulty.

[0077] In addition, when issuing an instruction to replace or repair a specific component of the fuel cell device 10, it is preferable for the maintenance personnel who actually carry out the replacement or repair to be able to view video data explaining the repair or replacement work in advance or on-site. For this reason, the storage unit 4a stores video data explaining the repair or replacement work of the components of the fuel cell device 10 for each of a plurality of components, and the diagnosis result may include the video data as a way to deal with an abnormality. If video data explaining the repair or replacement work of the components of the fuel cell device 10 is included as a way to deal with an abnormality, the person in charge of repairing or replacing the components can check the video data and reliably carry out the repair or replacement work.

[0078] <Another embodiment> <1> In the above embodiment, the configuration of the fuel cell device 10 has been specifically explained, but the configuration can be appropriately changed. Furthermore, the contents of the diagnosis results can also be changed as appropriate.

[0079] <2> In the above embodiment, an example has been described in which the fuel cell control unit 49 determines that an abnormality called a misfire anomaly has occurred, and the fuel cell control unit 49 transmits the measurement result that an abnormality called a misfire anomaly has occurred from the communication unit 51 to the abnormality diagnosis device 4, but other configurations are also possible. For example, the diagnosis processing unit 4b of the abnormality diagnosis device 4 may refer to the temperature of the combustion unit 19 received from the fuel cell device 10 via the information communication line 2 and determine that an abnormality called a misfire anomaly has occurred.

[0080] Similarly, in the above embodiment, an example has been described in which the fuel cell control unit 49 determines that an abnormality in the return gas temperature has occurred, and then transmits the measurement result indicating that an abnormality in the return gas temperature has occurred from the communication unit 51 to the abnormality diagnosis device 4, but other configurations are also possible. For example, the diagnosis processing unit 4b of the abnormality diagnosis device 4 may refer to the return gas temperature received from the fuel cell device 10 via the information and communication line 2 and determine that an abnormality in the return gas temperature has occurred.

[0081] <3> In addition, the configurations disclosed in the above embodiments (including other embodiments, the same applies below) can be applied in combination with configurations disclosed in other embodiments, provided no contradiction arises. Furthermore, the embodiments disclosed in this specification are illustrative, and the embodiments of the present invention are not limited thereto, and can be appropriately modified within the scope that does not deviate from the purpose of the present invention. [Industrial Applicability]

[0082] The present invention can be used in an abnormality diagnostic device that can appropriately diagnose the contents of an abnormality that occurs in a fuel cell device. [Explanation of symbols]

[0083] 1: Facilities 2: Information and communication lines 4: Abnormality diagnosis device 4a: Storage section 4b: Diagnostic processing section 10:Fuel cell device 27: Pressure measuring instrument (measuring instrument) 28: Raw fuel flow rate measuring device (measuring device) 42: Air flow meter (measuring instrument) 43: Gas measuring instrument (measuring instrument) T1: Temperature measuring device (measuring device, reformer temperature measuring device) T2: Temperature measuring instrument (measuring instrument, combustion part temperature measuring instrument) T3: Temperature measuring device (measuring device, outside air temperature measuring device) T4: Temperature measuring instrument (measuring instrument, reflux gas temperature measuring instrument) T5: Temperature measuring device (measuring device)

Claims

1. 1. An abnormality diagnosis device for diagnosing an abnormality occurring in a fuel cell device installed in a facility based on information received from the fuel cell device via an information communication line, comprising: a storage unit that associates an abnormality appearing in a measurement result of at least one of a plurality of measuring devices included in the fuel cell device with an abnormality diagnosis process for identifying one of a plurality of possible diagnosis results for the abnormality, the diagnosis results including at least one of a cause of the abnormality and a method of dealing with the abnormality, and stores the abnormality for each of the plurality of abnormalities; the abnormality diagnosis process is configured by combining a plurality of judgment processes for judging whether or not at least one of the measurement result of the measuring device of the fuel cell device and the operating environment of the fuel cell device satisfies a predetermined judgment condition; A determination result of the determination process determined depending on whether or not the determination condition is satisfied includes at least one of a case where a transition to another determination process is instructed and a case where the diagnosis result of the abnormality diagnosis process is specified, An abnormality diagnosis device comprising a diagnostic processing unit that, when an abnormality appears in the measurement results received from the fuel cell device via the information and communication line, identifies the diagnosis result for the abnormality appearing in the received measurement results based on the contents of the abnormality diagnosis process corresponding to the abnormality stored in the memory unit, and at least one of the measurement results of the measuring device of the fuel cell device and the operating environment of the fuel cell device.

2. the storage unit stores at least one of contact information for a manager of the fuel cell device, contact information for a maintenance person for the fuel cell device, and contact information for a person involved in the manufacture of the fuel cell device; 2. The abnormality diagnosis device according to claim 1, wherein the diagnosis processing unit outputs the identified diagnosis result to at least one of a contact point for the manager, a contact point for the maintenance person, and a contact point for the person involved in manufacturing.

3. 3. The abnormality diagnostic device according to claim 1, wherein the diagnostic result includes details of a malfunction occurring in a specific portion of the fuel cell device as a cause of the abnormality.

4. 4. The abnormality diagnostic device according to claim 1, wherein the diagnostic result includes an instruction to replace or repair a specific component part of the fuel cell device as a measure to deal with the abnormality.

5. the storage unit stores information indicating a degree of difficulty of repair or replacement work for each of the plurality of components of the fuel cell device, The abnormality diagnosis device according to claim 4 , wherein the diagnosis result includes information indicating the degree of difficulty as a method of dealing with the abnormality.

6. the storage unit stores video data for each of the plurality of components of the fuel cell device, the video data explaining a repair or replacement operation of the components of the fuel cell device, The abnormality diagnosis device according to claim 4 , wherein the diagnosis result includes the video data as a countermeasure against the abnormality.

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