Product management device, product management method, and program

Abstract

To provide a shelf stacking management device etc., capable of facilitating evaluation of shelf stacking at a store.SOLUTION: A shelf stacking management device 1 manages shelf stacking-related information. The shelf stacking-related information is information concerned with shelf stacking at a store 200. The shelf stacking management device 1 comprises a first output control unit 112 and a second output control unit 113. The first output control unit 112 performs control to output the shelf stacking-related information. The second output control unit 113 performs control to output a result of comparison with an evaluation index of the shelf stacking-related information in a recognizable form.SELECTED DRAWING: Figure 1

Description

[Technical field]

[0001] The present disclosure relates to an item placement management device, an item placement management method, and a program, and more specifically, to an item placement management device, an item placement management method, and a program for managing information related to item placement in a store. [Background technology]

[0002] Patent Document 1 describes a shelf inventory management system that calculates the number of remaining products in each product row based on the distance measured by a measurement module using ultrasonic waves emitted from an ultrasonic sensor installed behind the product row. In this system, the calculated number of remaining products is compared with a predetermined threshold to determine whether or not the product needs to be stocked. When it is determined that there is a product row that needs to be stocked, a store clerk is notified to that effect. In addition, the inside of the store is imaged by an imaging means, a person is detected from the captured image, and the movement trajectory of the person within the store is determined. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] JP 2020-19588 A Summary of the Invention [Problem to be solved by the invention]

[0004] However, in the above background technology, when a row of goods requiring stocking is detected, the store staff is notified and the movements of people within the store are detected, making it difficult to evaluate the stocking of goods in a store.

[0005] An object of the present disclosure is to provide an inventory management device, an inventory management method, and a program that can facilitate evaluation of inventory in a store. [Means for solving the problem]

[0006] According to one aspect of the present disclosure, an item delivery management device includes: The method includes the steps of: determining a target value for each of a plurality of stores based on a standard man-hour for a stocking task of stocking products from a storage unit to a sales floor in the store; acquiring an amount of work per unit time performed in the stocking task; and calculating a relationship between the amount of work per unit time and the target value in one store for two or more stores among the plurality of stores. recognition but Possible And the relationship can be compared between the two or more stores. Output in a suitable manner vinegar do.

[0007] A method for managing inventory according to one aspect of the present disclosure includes: One or more processors determine a target value for each of a plurality of stores based on a standard man-hour for stocking work of stocking products from a storage room to a sales floor in the store, obtain an amount of work per unit time performed in the stocking work, and for two or more stores among the plurality of stores, calculate the relationship between the amount of work per unit time and the target value in one store. Recognition but Possible And the relationship can be compared between the two or more stores. Output in a suitable manner vinegar R It is a method .

[0008] A program according to one embodiment of the present disclosure 、1 More than 1000 processors determining a target value for each of a plurality of stores based on a standard man-hour for stocking work of stocking products from a storage room to a sales floor at the store, acquiring an amount of work per unit time performed in the stocking work, and outputting the amount of work per unit time and the target value for two or more of the plurality of stores in a manner that enables recognition of a relationship between the amount of work per unit time and the target value at one store and enables comparison of the relationship between the two or more stores. To execute 、 It is a program. Effect of the Invention

[0009] The product placement management device, product placement management method, and program disclosed herein have the effect of making it easier to evaluate product placement in a store. [Brief description of the drawings]

[0010] [Figure 1] FIG. 1 is a block diagram of an inventory management system according to an embodiment of the present disclosure. [Diagram 2] FIG. 2 is a flowchart for explaining the operation of the product supply management device constituting the product supply management system. [Diagram 3] FIG. 3 is a flowchart for explaining information processing by the above-mentioned item selection management device. [Figure 4] FIG. 4 is a diagram showing an example of output of item-related information by the item-related management device (a screen displaying various items-related information in a plurality of stores: a headquarters top screen). [Diagram 5] FIG. 5 is a diagram showing an example of output of product-related information by the product-supply management device (a screen displaying the actual stock days for each store). [Figure 6] FIG. 6 is a diagram showing an example of output of product-related information by the product-supply management device (a screen displaying the actual stock days for each group in one store). [Figure 7] FIG. 7 is a diagram showing an example of output of product-related information by the product-supply management device (a screen displaying the number of returns per week at one store). [Figure 8] FIG. 8 is a diagram showing an example of output of item-related information by the item-out management device (a screen displaying the amount of backlogged stock for each group in one store). [Figure 9] FIG. 9 is a diagram showing an example of output of product-related information by the product-supply management device (a screen displaying the number of out-of-stock items in one store). [Figure 10] FIG. 10 is a diagram showing an example of output of product-related information by the product-supply management device (a screen displaying the number of out-of-stock items for each group in one store). [Figure 11] FIG. 11 is a diagram showing an example of output of item-related information by the item-office management device (a screen displaying the work efficiency for each store). [Figure 12] FIG. 12 is a diagram showing an example of output of product-related information by the product-supply management device (a screen displaying the occupancy rate for each store). [Figure 13] FIG. 13 is a diagram showing an example of output of product-related information by the product-supply management device (a screen displaying a change in occupancy rate from week to week in one store). [Figure 14] FIG. 14 is a diagram showing an example of output of item-related information by the item-office management device (a screen displaying the progress of each task in one store). [Figure 15] FIG. 15 is a diagram showing an example of output of item-related information by the item-office management device (a screen displaying details of the progress of each task in one store). [Figure 16] FIG. 16 is a diagram showing an example of output of product-related information by the product-supply management device (a screen displaying the number of out-of-stock items in one store: a store top screen). [Figure 17] FIG. 17 is a diagram showing an example of output of product-related information by the product-supply management device (a screen displaying a list of out-of-stock products corresponding to the number of out-of-stock items in one store). [Figure 18]FIG. 18 is a diagram showing an example of output of item related information by the item-offering management device (a screen displaying various items related information in one store). [Figure 19] FIG. 19 is a block diagram showing a first modification of the above-mentioned stocking management system. [Figure 20] FIG. 20 is a block diagram showing a second modification of the above-mentioned stocking management system. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0011] The configurations described in the following embodiments are merely examples of the present disclosure. The present disclosure is not limited to the following embodiments, and various modifications are possible depending on the design, etc., as long as the effects of the present disclosure can be achieved.

[0012] (1) Product inventory management system 1, an item management system 100 according to an embodiment of the present disclosure includes an item management device 1, one or more sales-floor terminals 2, and one or more storage terminals 3. The item management device 1 is communicatively connected to each of the one or more sales-floor terminals 2 and the one or more storage terminals 3 via a network 400 such as a wireless or wired LAN, the Internet, or a telephone line network.

[0013] The product output management device 1 in this embodiment is, for example, a server, and has a processor, a memory, a communication module, etc. (none of which are shown in the figures). The product output management device 1 also typically has an input device and an output device (none of which are shown in the figures). The input device is a keyboard, a touch panel, etc., and the output device is a display, a speaker, a printer, etc. Furthermore, the product output management device 1 may also have a photographing device (not shown in the figures). The photographing device is a camera, a scanner, etc.

[0014] In the product placement management device 1, various information and programs are stored in the memory, and the processor realizes various processes performed by the processing unit 11, etc., described later, based on the various information and programs in the memory. Such a processor and memory may be called a "computer."

[0015] The selling-floor terminal 2 and the storage terminal 3 are mobile terminals. The mobile terminals are, for example, smartphones or tablet terminals, and include a processor, a memory, a communication module, an input device, an output device, and a photographing device. In each of the selling-floor terminal 2 and the storage terminal 3, various information and programs are stored in the memory, and the processor can realize various processes.

[0016] The communication modules possessed by each of the product display management device 1, the sales-floor terminal 2, and the storage terminal 3 enable communication via the network 400 (transmission and reception of various information between the product display management device 1, the sales-floor terminal 2, and the storage terminal 3).

[0017] The inventory management system 100 of this embodiment is used by a retail business such as a supermarket or a home improvement center. The retail business in this embodiment has a headquarters 300 and one or more stores 200. The store 200 has a sales floor 201 and a storage warehouse 202, and the sales floor 201 has one or more display shelves (not shown) for displaying products. The storage warehouse 202 is divided into a plurality of sections (not shown), and each section has one or more car trucks (not shown) for movably storing products.

[0018] In this embodiment, the store 200 is configured in one building, and the sales floor 201 and the storage unit 202 are provided in the one building, but the sales floor 201 and the storage unit 202 may be located in different buildings. Also, the storage unit 202 may be shared by multiple stores 200.

[0019] (2) Product listing management device 1, an item delivery management device 1 according to an embodiment of the present disclosure includes a processing unit 11, a receiving unit 12, and an output unit 13. The processing unit 11 includes an information generating unit 111, a first output control unit 112, and a second output control unit 113.

[0020] In this embodiment and in variants 1 and 2, the information generation unit 111 is provided in the product output management device 1, but it may be provided in any one of the selling-floor terminal 2, the storage terminal 3, or the store terminal 4, regardless of its location.

[0021] The processing unit 11 performs various types of processing. The various types of processing are, for example, processing by the information generating unit 111, the first output control unit 112, and the second output control unit 113 (described later). The processing unit 11 also performs comparison of product-related information with evaluation indexes (both of which are described later), and various judgments that will be described in the flowchart. Other types of processing will be described as appropriate.

[0022] The reception unit 12 receives various types of information, such as information on the presence or absence of a shortage, information on the number of items in stock, and various instructions (all of which will be described later).

[0023] The reception by the reception unit 12 is usually reception of information received via a communication module. However, the reception may be various receptions within the product management device 1 (for example, reception of information input via an input device, reception of information read by a reading device, reception of information read from a recording medium such as a memory or a disk, etc.), and the mode is not important.

[0024] The reception unit 12 accepts out-of-stock information received from the selling-floor terminal 2 via the communication module. Out-of-stock information is information that indicates whether or not the product is out of stock in the selling floor 201 of the store 200. The out-of-stock information includes, for example, a store identifier that identifies the store 200, a product identifier that identifies the product, and a flag that indicates whether or not the product is out of stock.

[0025] However, if the number of stores is one (the retailer has only one store 200), the out-of-stock information does not need to have a store identifier. Also, if the number of products handled in the store 200 is one, the information does not need to have a product identifier. The same applies to inventory quantity information, which will be described later.

[0026] The reception unit 12 also receives inventory quantity information received from the storage terminal 3 via the communication module. However, at least one of the information on the presence or absence of a shortage and the inventory quantity information may be received via an input device included in the product output management device 1.

[0027] The output unit 13 outputs various information, such as product-related information, a first stock-out list, and a second stock-out list (both of which will be described later).

[0028] The output by the output unit 13 is usually displayed on a display. The display to which the output is sent is usually a display of the product placement management device 1, but may be an external display (not shown) in the headquarters 300, or a display of the selling floor terminal 2 or the storage terminal 3.

[0029] However, the output may be, for example, audio output from a speaker, printout by a printer, recording on a recording medium, transmission to an external device, etc. The above items are also common to the output units (22, 32, 42) of the selling-floor terminal 2, the storage terminal 3, and the store terminal 4 (variation 1).

[0030] (2-1) Product information The information generating unit 111 constituting the processing unit 11 generates product placement related information. The product placement related information is information related to product placement in the store 200.

[0031] Putting out merchandise means bringing in and displaying merchandise in the sales floor 201. The brought-in merchandise may be newly delivered merchandise from a supplier such as a factory or wholesaler, or may be merchandise that was delivered in the past and stored in the storage 202.

[0032] In this embodiment, newly delivered goods are usually stored in the storage 202, and then are brought into the sales floor 201 at an appropriate time and displayed on display shelves, etc. However, some goods may be brought directly into the sales floor 201 without going through the storage 202.

[0033] Also, the products stored in the storage 202 of the store 200 are assumed to be picked up into a small cart for delivery or carried into the sales floor 201 by a cart truck, for example, and then displayed. Furthermore, the products that are carried in but are not displayed are assumed to be stored in the storage 202 or returned to the supplier.

[0034] Examples of product-related information include inventory quantity information (actual inventory days), out-of-stock quantity information (first out-of-stock quantity information, second out-of-stock quantity information), work efficiency information, occupancy rate information, progress information, returned quantity information, and backlog inventory information.

[0035] Stock quantity information is information regarding the number or amount of products stored in the storehouse 202 of the store 200.

[0036] The stock quantity information may be, for example, information regarding the total quantity of all products, or information regarding the quantity of each product or group. The stock quantity information includes, for example, a store identifier that identifies the store 200, a product identifier that identifies the product, and a stock quantity.

[0037] In the present embodiment, the inventory quantity information is the actual inventory days. The actual inventory days is information indicating how many days' worth of inventory equivalent to the sales quantity is stored (actually exists) in the warehouse 202.

[0038] However, the inventory quantity information may be the actual inventory quantity. The actual inventory quantity is information indicating the quantity of the product stored in the warehouse 202 (e.g., 10 pieces, 1 box, 3 kg, etc.). The actual inventory days is the value obtained by dividing the actual inventory quantity by the sales quantity per day.

[0039] Alternatively, the inventory quantity information may be information regarding the total quantity of all products, or information regarding the quantity of each product or each type of product. Note that the types of products may be hierarchically organized into groups, categories, subcategories, etc.

[0040] The out-of-stock quantity information is information regarding the number of out-of-stock items. Out-of-stock items are items that are out of stock in the sales floor 201 of the store 200. Out-of-stock means that the item is not present in the sales floor 201. The out-of-stock quantity information includes first out-of-stock quantity information and second out-of-stock quantity information.

[0041] The first number of out-of-stock items information is information about a first out-of-stock item. A first out-of-stock item is an out-of-stock item that is in stock in the storage 202 and may be referred to as "out of stock but out of stock." The second number of out-of-stock items information is information about a second out-of-stock item. A second out-of-stock item is an out-of-stock item that is not in stock in the storage 202 and may be referred to as "out of stock but out of stock."

[0042] The first out-of-stock quantity information is linked to a first out-of-stock list (see FIG. 17: described later). The first out-of-stock list is a list related to one or more first out-of-stock products. The first out-of-stock list will be described in detail later.

[0043] The first out-of-stock list may be associated with product stock recommendation information. The product stock recommendation information is information that recommends stocking the product from the product storage 202 to the sales floor 201. The product stock recommendation information is, for example, a character string such as "Please stock the products registered in the list," but it may also be a mark or the like that indicates stocking.

[0044] The second out-of-stock quantity information is linked to a second out-of-stock list (not shown). The second out-of-stock list is a list related to one or more second out-of-stock items. Details of the second out-of-stock list will be described later.

[0045] The second out-of-stock list may be associated with ordering recommendation information. The ordering recommendation information is information that recommends placing an order with a supplier of the product. The ordering recommendation information is, for example, a character string such as "Please place an order for the product registered in the list." However, it may also be a mark indicating an order.

[0046] The work efficiency information is information related to the efficiency of stocking work. Stocking work is the work of stocking products from the storage 202 to the sales floor 201 in the store 200. The work efficiency information is, for example, information indicating "how many products one person can stock in one hour", but it may also be information indicating "the time required for one person to stock one product".

[0047] The work efficiency information may be, for example, information indicating a progress speed. The progress speed is information indicating how much work has progressed per unit time (for example, one hour). The progress speed is, for example, the amount of work done by one worker per hour (for example, the number of products worked on). Note that the work efficiency information may be generated, for example, based on progress information described below.

[0048] The occupancy rate information is information relating to an occupancy rate. The occupancy rate is information indicating the extent to which the products (stock products) present in the storehouse 202 of the store 200 occupy the storehouse 202.

[0049] The occupancy rate may be the occupancy rate of the product itself in the storage cabinet 202, or may be the occupancy rate of the storage member for storing the product in the storage cabinet 202. The storage member is preferably the car truck described above, but may be a small cart for carrying in, or may be a member that is difficult to move, such as a pallet or a storage shelf.

[0050] The occupancy rate in this embodiment is the occupancy rate of car trucks in the storage facility 202 (e.g., BR (Back Room)) (BR car truck occupancy rate). As described above, the storage facility 202 is divided into a plurality of sections, and one or more car trucks are placed in each section. The BR car truck occupancy rate is the value obtained by dividing the number of car trucks (registered car trucks) loaded with goods by the total number of sections.

[0051] Generally, it is calculated as "occupancy rate = {number of stored materials (registered stored materials)} / total number of sections." However, the denominator here can be any number that corresponds to the area of ​​the storage facility 202. The denominator can be, for example, the area of ​​the storage facility 202 or the total number of stored materials in the storage facility 202.

[0052] The progress information is information related to the progress of the stocking work for out-of-stock products. The progress information includes execution count information. The execution count information is information related to the number of times the stocking work has been performed.

[0053] The stocking work includes one or more of the following work: requesting work, picking work, displaying work, returning work, and simultaneous stocking work.

[0054] A request operation is an operation for making a request to put out an out-of-stock item. A picking operation is an operation for picking an item corresponding to an out-of-stock item from the storage 202 in response to a request for putting out an item. A display operation is an operation for displaying the items picked in the picking operation in the sales floor 201. A return operation is an operation for returning to the storage 202 the items picked in the picking operation that were not displayed in the sales floor 201 during the display operation. A simultaneous store retrieval operation is an operation in simultaneous store retrieval that does not involve a request operation or a picking operation.

[0055] The progress information includes, for each of one or more types of work among the above, information on the number of times the work has been performed. The progress information may be, for example, the ratio of the number of times the picking work and / or the display work has been performed to the number of times the requested work has been performed.

[0056] Return quantity information is information related to the return quantity. The return quantity is the quantity of products (hereinafter referred to as "returned products") that were brought into the sales floor 201 and returned to the place of origin without being displayed in the sales floor 201. The return quantity is, for example, the quantity of products that were picked in a picking operation and returned to the storage warehouse 202 without being displayed in the sales floor 201 in a display operation.

[0057] In this embodiment, there are two types of products: standard products and MD (merchandising) products. Standard products are products that are always in stock at the store 200, and are products that are the subject of automatic ordering, which will be described later. Standard products delivered from the supplier are usually stored in the storage warehouse 202, and are stocked out of the sales floor 201 from the storage warehouse 202 to the sales floor 201 whenever they run out of stock there. However, some of the delivered standard products may be carried directly into the sales floor 201 without going through the storage warehouse 202.

[0058] MD products are products that are sold for a limited period or quantity, and are not subject to automatic ordering. MD products delivered from the supplier are normally all stored in the storage warehouse 202 and brought into the sales floor 201 by cart truck. However, it is not necessary to distinguish between standard products and MD products.

[0059] The retained inventory information is information related to the retained inventory quantity. The retained inventory quantity is the number of stock items that have been stored in the storehouse 202 for a period (storage period) exceeding a threshold value (e.g., 10 days, 1 month, etc.).

[0060] In this embodiment, the product-offtake-related information includes inventory quantity information, stockout number information, work efficiency information, occupancy rate information, progress information, backlog inventory information, and return quantity information. However, the product-offtake-related information may include at least one type of information among inventory quantity information, stockout number information, work efficiency information, occupancy rate information, progress information, backlog inventory information, and return quantity information.

[0061] (2-2) Creation of product-related information The information generating unit 111 generates the first out-of-stock quantity information and the second out-of-stock quantity information, for example, based on the out-of-stock status information received by the out-of-stock status receiving unit 211 and the stock quantity information received by the stock quantity information receiving unit.

[0062] In addition, the information generation unit 111 generates work efficiency information, occupancy rate information, progress information, backlog inventory information, and returned quantity information using the first out-of-stock quantity information and the second out-of-stock quantity information generated as described above and various information stored in the memory.

[0063] The various information stored in the memory is, for example, first out-of-stock quantity information and second out-of-stock quantity information generated in the past. The first out-of-stock quantity information and second out-of-stock quantity information generated in the past are the first out-of-stock quantity information and second out-of-stock quantity information generated the previous time, the first out-of-stock quantity information and second out-of-stock quantity information generated two times ago, etc. Note that the memory may store more than three times of first out-of-stock quantity information and second out-of-stock quantity information.

[0064] The memory also stores execution history information relating to the execution history of the various tasks described above. The execution history information is a collection of one or more pieces of execution information. The execution information includes information that identifies the type of task, the performer, the time of execution, the number of times it was performed, etc.

[0065] Each time a store clerk performs an operation, execution information is input to the selling-floor terminal 2 or the storage terminal 3, in which the reception unit (21 or 31) receives the execution information and the output unit (22 or 32) transmits the execution information to the product display management device 1. In the product display management device 1, the reception unit 12 receives the execution information and the processing unit 11 stores the execution information in memory. This updates the execution history information in the memory.

[0066] The information generation unit 111 uses the generated first out-of-stock quantity information and second out-of-stock quantity information and the execution history information stored in the memory to generate work efficiency information, progress information, backlog inventory information, and returned quantity information through a predetermined algorithm.

[0067] Furthermore, the memory stores a plurality of pieces of car truck information in association with a car truck identifier for identifying each car truck. The car truck information is information about car trucks arranged in the storage facility 202. The car truck information includes a section identifier for identifying the section in which the car truck is arranged, and cargo information for specifying the presence or absence of cargo and the type of cargo (group, category, product name, etc.).

[0068] Each time goods are loaded onto or unloaded from a car truck, car truck information is input by a store clerk together with a car truck identifier, and in the selling-floor terminal 2 or the storage terminal 3, the reception unit (21 or 31) receives the car truck information, etc., and the output unit (22 or 32) transmits the car truck information, etc. to the product display management device 1. In the product display management device 1, the reception unit 12 receives the car truck information together with the car truck identifier, and the processing unit 11 updates the car truck information in memory corresponding to the received car truck identifier with the received car truck information.

[0069] The information generating unit 111 generates occupancy rate information by a predetermined algorithm using the generated first out-of-stock quantity information and second out-of-stock quantity information and a plurality of pieces of car track information stored in the memory.

[0070] (2-3) Output control of product-related information The first output control unit 112 outputs the product-related information generated by the information generating unit 111. The first output control unit 112 in this embodiment usually outputs the product-related information generated by the information generating unit 111 from the output unit 13 of the product-related information management device 1.

[0071] However, the first output control unit 112 may output the product placement related information from the output unit (22 or 32) of the selling-floor terminal 2 or the storage terminal 3, or the output unit 42 of the store terminal 4 (Modification 1: see FIG. 19). The output of the product placement related information from the output units (22, 32, 42) of various terminals will be described later.

[0072] The first output control unit 112 in this embodiment outputs a plurality of pieces of product-related information corresponding to a plurality of stores 200 so as to be comparable to each other. Outputting the pieces of product-related information so as to be comparable to each other means, for example, displaying the plurality of pieces of product-related information on one screen as shown in FIG. 4 (described later).

[0073] However, outputting the items so as to be comparable to each other may mean, for example, outputting a plurality of pieces of product-related information corresponding to a plurality of stores 200 in sequence at a predetermined time interval (for example, at five-second intervals).

[0074] The first output control unit 112 may also output a first out-of-stock list, which is a list of first out-of-stock items in a number corresponding to the first out-of-stock item information, in association with the first out-of-stock item number information. The first out-of-stock list registers information such as the item name, group, and number to be put out (the number to be put out to the sales floor 201) for each of one or more out-of-stock items (first out-of-stock items) in stock in the storage 202. The first output control unit 112 may display such a first out-of-stock list together with the above-mentioned item putting out recommendation information.

[0075] This facilitates the task of requesting the stock of out-of-stock items.

[0076] Furthermore, the first output control unit 112 may output a second out-of-stock list, which is a list of second out-of-stock items in a number corresponding to the second out-of-stock item information, in association with the second out-of-stock item number information. The second out-of-stock list registers one or more pairs of item name and order quantity (number to be ordered from the supplier) for each of one or more out-of-stock items (second out-of-stock items) that are not in stock in the warehouse 202. The first output control unit 112 may display such a second out-of-stock list together with the ordering recommendation information described above.

[0077] This facilitates the ordering process for out-of-stock items.

[0078] For example, when information on the presence or absence of out-of-stock items and inventory quantity information are input, the information generation unit 111 generates first out-of-stock quantity information and second out-of-stock quantity information, and the first output control unit 112 stores the generated first out-of-stock quantity information and second out-of-stock quantity information in an internal memory, and may output the stored first out-of-stock quantity information and second out-of-stock quantity information periodically or irregularly.

[0079] Note that, for example, outputting periodically may be outputting at a predetermined cycle (for example, once every 10 minutes). Also, outputting irregularly may be outputting the generated information in response to the generation of the first out-of-stock quantity information or the second out-of-stock quantity information, for example.

[0080] This enables real-time output of in-stock / out-of-stock quantity information and out-of-stock quantity information.

[0081] (2-4) Output control of the comparison results with evaluation indexes of product-related information The second output control unit 113 outputs the result of the comparison between the product-distribution related information and the evaluation index in a recognizable form.

[0082] The evaluation index is information that serves as a standard for evaluating stocking. The evaluation targets are, for example, inventory quantity, stockout quantity, work efficiency, occupancy rate, progress, etc. In this embodiment, the second output control unit 113 outputs the comparison results of stocking-related information on such targets with the evaluation index in a recognizable manner, thereby facilitating evaluation of stocking.

[0083] The evaluation index includes a reference value related to the product-related information. The reference value may be, for example, a target value, a threshold value, etc. The evaluation index may be composed of a plurality of reference values, for example, a first reference value, a second reference value, etc. (however, the first reference value<the second reference value, etc., or the first reference value>the second reference value>, etc.).

[0084] In this embodiment, outputting the comparison result in a recognizable manner means changing the display manner of the product-related information according to the comparison result. The display manner is, for example, color, but it may also be shading, brightness, size, font, etc.

[0085] Specifically, when the stocking-related information is work efficiency information, the evaluation index is a target value of work efficiency. The second output control unit 113 compares the work efficiency information with the target value, and displays the work efficiency information in blue if the comparison result is "work efficiency ≧ target value," and in red if the comparison result is "work efficiency < target value." This allows the efficiency of stocking work in the store 200 to be evaluated.

[0086] Alternatively, outputting the comparison result in a recognizable manner may involve, for example, adding a marker to the product display related information according to the comparison result. Adding a marker may involve, for example, underlining or attaching an icon. The second output control unit 113 may add an OK mark to the work efficiency information if the comparison result is "work efficiency≧target value", and may add an NG mark to the work efficiency information if the comparison result is "work efficiency<target value".

[0087] The second output control unit 113 in this embodiment outputs the comparison result of each of the plurality of pieces of product related information with the evaluation index in a recognizable manner. Displaying the comparison result in a recognizable manner means, for example, displaying the plurality of pieces of product related information in different manners depending on the comparison result with the evaluation index, as shown in FIG.

[0088] In Figure 4, for example, the evaluation index for actual inventory days includes two reference values, "5 days" and "10 days," and the actual inventory days of "4.7 days," which is less than the first reference value of "5," is displayed in green (light), the actual inventory days of "10.6 days," which is greater than the second reference value of "10 days," is displayed in red (dark), and the actual inventory days of "5.3 days," "6.5 days," and "7.2 days," which are equal to or greater than the first reference value of "5" and less than the second reference value of "10 days," are displayed in orange (a shade between light and dark).

[0089] Similarly, for occupancy rates, the evaluation index includes two first and second reference values, "75%" and "100%," with an occupancy rate of "72%" that is smaller than the first reference value of "75" being displayed in green (light), an occupancy rate of "105%" that is larger than the second reference value of "100%" being displayed in red (dark), and occupancy rates of "80%, "80%," and "93%" that are equal to or greater than the first reference value of "75%" and smaller than the second reference value of "100%" being displayed in orange (a halfway between light and dark).

[0090] (2-5) Determination of evaluation indicators based on standard labor hours The evaluation index is determined for each of the one or more types of work described above from the standard man-hours of the work. The standard man-hours are the standard man-hours constituting one work. The standard man-hours are determined, for example, based on sales and the amount of goods handled in a certain period (e.g., one year). In this embodiment, the processing unit 11 determines the standard man-hours of various works using a predetermined algorithm based on the annual sales and the amount of goods handled, and further determines the evaluation indexes of the various works using the predetermined algorithm based on the determined standard man-hours.

[0091] In detail, the reception unit 12 receives the annual sales amount and the handling amount of the store 200, and the processing unit 11 determines the workload per day based on the received sales amount and the handling amount in accordance with a predetermined algorithm. Next, the processing unit 11 determines the standard labor hours for various tasks such as requesting tasks, picking tasks, and display tasks in accordance with a predetermined algorithm based on the determined workload, and converts the determined standard labor hours into target values ​​per unit time (1 hour).

[0092] In this embodiment, the target value is the time required per unit execution count (one execution) of the task. For example, the target value for a required task is determined as "24 minutes / execution." Alternatively, the target value may be the time required per unit execution amount of the task (one box, one cart, etc.). For example, the target value for a picking task is determined as "0.6 minutes / box." However, the target value may also be the number of executions / amount of execution per unit time of the task.

[0093] However, for example, the standard man-hours may be determined in advance in a server (not shown) or the like, and the determined standard man-hours may be stored in the memory of the product output management device, and the processing unit 11 or the like may determine the evaluation index based on the stored standard man-hours. Alternatively, the evaluation index determined in advance based on the standard man-hours may be stored in the memory, and the processing unit 11 or the like may perform processing such as comparison using the stored evaluation index.

[0094] This makes it possible to evaluate using evaluation indices based on standard labor hours.

[0095] When the first output control unit 112 outputs the first and second out-of-stock quantity information, the second output control unit 113 may output the results of comparison of the first and second out-of-stock quantity information with the respective evaluation indexes in a recognizable manner. This makes it possible to easily analyze and evaluate the stocking work.

[0096] (3) Operation of the product delivery management device The product placement management device 1 executes processing according to the flowchart of Fig. 2. The processing of Fig. 2 is started when the product placement management device 1 is powered on, and is ended when the product placement management device 1 is powered off.

[0097] The processing unit 11 constituting the product placement management device 1 judges whether the receiving unit 12 has received information (step S1). If it is judged that the receiving unit 12 has not received any information, the process proceeds to step S5.

[0098] For example, in the selling-floor terminal 2, when the out-of-stock status reception unit 211 receives out-of-stock status information, the output unit 22 transmits the out-of-stock status information to the product display management device 1. Alternatively, in the storage terminal 3, when the stock quantity reception unit 311 receives stock quantity information, the output unit 32 transmits the stock quantity information to the product display management device 1.

[0099] In the product output management device 1, when the reception unit 12 receives the stock-out presence information or the stock quantity information, the processing unit 11 determines that the reception unit 12 has received the information.

[0100] When it is determined that the receiving unit 12 has received the information, the processing unit 11 holds the received information (step S2). The information is held, for example, in an internal memory of the processing unit 11, but may be held anywhere, such as a memory or storage (not shown) of the product placement management device 1.

[0101] The processing unit 11 executes information processing using the stored information (step S3). The information processing includes the various processes described above. An example of the information processing in step S3 will be described with reference to FIG.

[0102] The processing unit 11 stores the result of the information processing executed in step S3 in an internal memory or the like (step S4), after which the process returns to step S1.

[0103] Timing information regarding the timing of outputting information is stored in a memory (not shown) of the product output management device 1. The processing unit 11 acquires the current time from an internal clock or an NTP server, etc., and judges whether the current time matches the timing indicated by the timing information. Then, when it is judged that the current time matches the timing indicated by the timing information, the processing unit 11 outputs the processing result held therein via the output unit 13 (step S6). Then, the process returns to step S1.

[0104] The information processing in step S3 is executed, for example, according to the flowchart in Fig. 3. The information processing in Fig. 3 is processing for generating information (first out-of-stock quantity information and second out-of-stock quantity information) regarding out-of-stock of one product in one store 200, and is executed for each pair of a store identifier and a product identifier.

[0105] The following describes information processing executed for a pair of store identifier "A" and product identifier "X" (hereinafter referred to as (A,X)) (that is, generating information regarding the stockout of product X at store A).

[0106] The processing unit 11 judges whether there is out-of-stock information corresponding to (A, X) in the internal memory (step S31). If it is judged that there is no out-of-stock information corresponding to (A, X) in the internal memory, the processing returns to the upper flowchart (FIG. 2: the same below).

[0107] If it is determined that there is out-of-stock information corresponding to (A, X) in the internal memory, the processing unit 11 determines whether the out-of-stock information is information indicating "out of stock" (step S32). If it is determined that the out-of-stock information is not information indicating "out of stock", the processing returns to the upper flowchart.

[0108] If it is determined that the out-of-stock information indicates that the item is out of stock, the processing unit 11 determines whether or not there is stock quantity information corresponding to (A, X) in the internal memory (step S33). If it is determined that there is no stock quantity information corresponding to (A, X) in the internal memory, the processing returns to the upper flowchart.

[0109] If it is determined that there is inventory quantity information corresponding to (A, X) in the internal memory, the processing unit 11 determines whether the inventory quantity information indicates that there is “in stock” (inventory quantity>0) (step S34).

[0110] If it is determined that the out-of-stock information is information indicating "in stock" (in-stock quantity>0), the information generating unit 111 generates in-stock out-of-stock information (step S35). If it is determined that the out-of-stock information is not information indicating "in stock" (in-stock quantity≦0), the information generating unit 111 generates out-of-stock out-of-stock information (step S36). After generating any of the out-of-stock information, the process returns to the upper flowchart (FIG. 2: the same below).

[0111] The above process is also performed for other pairs of store identifiers and product identifiers (e.g., (A,Y), (A,Z)...(B,X), (B,Y),...(C,X)...), thereby generating first out-of-stock quantity information and second out-of-stock quantity information for each pair of store identifiers and product identifiers. As a result, inventory management can be performed according to the type of out-of-stock product at each store 200 (whether it is "in stock but out of stock" or "out of stock but out of stock").

[0112] (4) Sales floor terminals The selling-floor terminal 2 comprises a reception unit 21 and an output unit 22. The reception unit 21 includes a stockout status reception unit 211. In this embodiment, the selling-floor terminal 2 comprises the stockout status reception unit 211, but it may also comprise the store terminal 4 (Modification 1: see FIG. 19) or the product output management device 1 (Modification 2: see FIG. 20).

[0113] The reception unit 21 included in the selling-floor terminal 2 receives various types of information. For example, the various types of information include information on whether an item is out of stock. The reception unit 21 also receives the current number of items, which will be described later.

[0114] The reception unit 21 usually receives information input via an input device such as a touch panel, but may also receive information received via a communication module or read information from a recording medium, and the manner of reception is not important. Note that these points are also common to the reception units (31, 41) of the storage terminal 3 and the store terminal 4 (variation 2).

[0115] Out-of-stock information reception unit 211 constituting reception unit 21 receives out-of-stock information. For example, in sales floor 201, a product identifier of each product is attached in the form of a barcode or the like to the display location of the product, and when a product is out of stock in sales floor 201, a store clerk may read the product identifier of the product with a camera of sales-floor terminal 2. A store identifier of store 200 is stored in a memory (not shown) of sales-floor terminal 2, and in response to reading the product identifier, out-of-stock information reception unit 211 receives a set of the stored store identifier, the read product identifier, and a flag indicating "out of stock" as out-of-stock information.

[0116] (5) Storage terminal The storage terminal 3 includes a receiving unit 31 and an output unit 32. The receiving unit 31 includes a stock quantity receiving unit 311. Note that, although the storage terminal 3 includes the stock quantity receiving unit 311 in this embodiment, the store terminal 4 may include the stock quantity receiving unit 311 (Modification 1: see FIG. 19) or the product output management device 1 may include the stock quantity receiving unit 311 (Modification 2: see FIG. 20).

[0117] The reception unit 31 included in the storage terminal 3 receives various types of information. The various types of information include, for example, inventory quantity information.

[0118] Stock quantity receiving unit 311 constituting receiving unit 31 receives stock quantity information. For example, in storage 202, a product identifier of each product is attached in the form of a barcode or the like to the storage location of the product, and a store clerk may read the product identifier of the product with a camera of storage terminal 3 and then input the stock quantity via an input device such as a touch panel.

[0119] The store identifier of the store 200 is stored in a memory (not shown) of the storage terminal 3, and in response to reading the product identifier, the stock quantity reception unit 311 accepts the stored store identifier, the read product identifier, and the input quantity information as stock quantity information.

[0120] (6) Example of use of inventory management system For example, the stock quantity receiving unit 311 of the storage terminal 3 receives stock quantity information related to the quantity of each product or group, and the information generating unit 111 of the product output management device 1 generates stock quantity information related to the total quantity of all products based on the received stock quantity information. The first output control unit 112 of the product output management device 1 may control the output units (13, 22, 32) of the product output management device 1, the selling-floor terminal 2, and the storage terminal 3 so that the headquarters 300 can output only the total quantity, and the store 200 can output both the total quantity and the quantity of each product or group.

[0121] The stock quantity information regarding the total amount of all products is, for example, the average quantity for each product or group. In this case, the information generating unit 111 obtains stock quantity information for each product or group that has been sold in a certain period of the past (for example, the most recent month). The information generating unit 111 then adds up the obtained multiple pieces of stock quantity information and divides the result by the number of products or groups to calculate the average value.

[0122] Specifically, in the storage room 202, a store clerk reads the product identifier of the storage location of the product with the camera of the store terminal 4, and inputs the stock quantity using a touch panel or the like. In the sales-floor terminal 2, the out-of-stock status reception unit 211 receives the store identifier stored in memory, the read product identifier, and the input stock quantity as stock quantity information for the product. The multiple pieces of stock quantity information thus received are transmitted to the product output management device 1 via the output unit 22.

[0123] In the inventory management device 1, the daily sales quantity of each product at the store 200 is stored in a memory (not shown). The reception unit 12 receives the multiple pieces of inventory quantity information from the selling-floor terminal 2. For each of the multiple pieces of inventory quantity information received, the information generation unit 111 obtains the actual inventory days by dividing the inventory quantity included in the inventory quantity information by the daily sales quantity of the product identified by the product identifier included in the inventory quantity information.

[0124] The information generating unit 111 calculates the average value of the actual inventory days of each product in the store 200 by adding up the multiple actual inventory days thus acquired and dividing the total by the number of items in the received inventory quantity information (i.e., the number of products).

[0125] For example, the product stock-related information may include information on the number of out-of-stock items and the ratio. The ratio here is the ratio of the number of items currently in sales floor 301 to the number of items that should be in sales floor 201. The evaluation index includes a criterion (hereinafter simply referred to as "criterion") for when stocking of items in sales floor 201 is required. The criterion is a criterion related to the ratio, such as "50%."

[0126] The first output control unit 112 outputs the number of products whose ratio is equal to or less than the standard, other than the first out-of-stock product corresponding to the first out-of-stock number information, in association with the first out-of-stock number information. The first output control unit 112 also outputs the number of products whose ratio is equal to or less than the standard, other than the second out-of-stock product corresponding to the second out-of-stock number information, in association with the second out-of-stock number information.

[0127] The second output control unit 113 may display the first out-of-stock quantity information and the second out-of-stock quantity information, and the numbers of products output in association with each of the first out-of-stock quantity information and the second out-of-stock quantity information, in different formats.

[0128] In this way, by outputting the number of products whose ratio is below the standard in different formats in association with each of the in-stock out-of-stock quantity information and out-of-stock quantity information, it is possible to easily recognize the difference in urgency of responding to out-of-stock products and products that are about to become out of stock.

[0129] More specifically, screen generation information for generating various screens (see Figs. 4-18) is stored in the memory of the inventory management device 1. The screen generation information includes multiple display elements and layout information. A display element is an element that is displayed on the screen, and is, for example, an image such as a bar or a line, or a character string such as "store" or "actual inventory days." Layout information is information that indicates the layout of multiple display elements on the screen, and is, for example, a set of multiple coordinates corresponding to multiple display elements.

[0130] The first output control unit 112 and the second output control unit 113 generate a screen based on the screen generation information stored in the memory and the product-related information generated by the information generation unit 111, and output the screen via the output unit 13. As a result, for example, the screen in Fig. 4 is displayed on the display of the product-production management device 1 (or an external display in the headquarters 300).

[0131] In this embodiment, the screen in Fig. 4 is the screen that is first displayed on the display of the product selection management device 1 arranged at the headquarters 300 (or an external display within the headquarters 300), and may be referred to as the "headquarters top screen." However, the screen in Fig. 4 does not have to be the top screen, and may be displayed on a display outside the headquarters 300 (for example, the display of various terminals within the store 200).

[0132] The screen in Figure 4 includes a "Store" item corresponding to a store identifier, a "Actual inventory days" item corresponding to inventory quantity information, a "Occupancy rate" item corresponding to occupancy rate information, a "Number of out-of-stock items" item corresponding to out-of-stock number information, an "Work efficiency" item corresponding to work efficiency information, and an "Overall evaluation" item corresponding to an overall evaluation result based on the inventory quantity information, occupancy rate information, number of out-of-stock items information, and work efficiency information.

[0133] The above six items are arranged on the first line of the screen in the following order from left to right: "Store," "Overall rating," "Actual inventory days," "Occupancy rate," "Number of out-of-stock items," and "Work efficiency."

[0134] In the column for the first item from the left, "Store," store names such as "Store A" and "Store B" are arranged from top to bottom in order of lowest rating in the "Overall Rating" item (here, the order is Store B, Store A, Store D, Store C, Store E).

[0135] In the second column, “Overall Rating”, the overall ratings of each store (here, five numerical values ​​ranging from the lowest rating of “1” to the highest rating of “5”) are arranged from top to bottom. The second output control unit 113 colors each overall rating in a color according to the result of comparison with the rating index related to the overall rating.

[0136] Specifically, the evaluation index for the overall evaluation is a first reference value of "2" and a second reference value of "4." Specifically, the colors according to the comparison results with the evaluation index are red for the two overall evaluations "1" and "2" that are less than the first reference value of "3," green for the evaluation result "5" that exceeds the second reference value "4," and orange for the two evaluation results "3" and "4" that are equal to or greater than the first reference value "3" and equal to or less than the second reference value "4."

[0137] In Figure 4, red is represented by dark hatching, green by light hatching, and orange by medium shades of hatching.

[0138] The third item, "Actual inventory days," lists the actual inventory days for each store. Each actual inventory day is colored in a color according to the comparison result with the evaluation index for actual inventory days. Specifically, the evaluation index for actual inventory days is the first reference value "5 days" and the second reference value "10 days." Specifically, the colors according to the comparison result here are red for actual inventory days "10.6 days" that exceed the second reference value "5 days," green for actual inventory days "4.7" that are less than the second reference value "5 days," and orange for three actual inventory days "6.5 days," "5.3 days," and "7.2 days" that are equal to or greater than the first reference value "5 days" and equal to or less than the second reference value "10 days."

[0139] The fourth item, "Share Rate," lists the share rates of each store. Each share rate is colored in a color according to the result of comparison with the evaluation index for the share rate. Specifically, the evaluation index for the share rate is a first reference value of "75%" and a second reference value of "100%." ​​Specifically, the colors according to the result of comparison with the evaluation index are red for a share rate of "105%" that exceeds the second reference value of "100%," green for a share rate of "72" that does not meet the first reference value of "75%," and orange for the three share rates of "80%, "93%, and "80%" that are equal to or greater than the first reference value of "75" and equal to or less than the second reference value of "100%."

[0140] The fifth item, “Number of out-of-stock items”, lists the number of out-of-stock items at each store. Each number of out-of-stock items is colored in a color according to the result of comparison with the evaluation index for the number of out-of-stock items. Specifically, the evaluation index for the number of out-of-stock items is the first reference value “15 SKU” and the second reference value “30 SKU”. Specifically, the colors according to the result of comparison with the evaluation index are red for the three numbers of out-of-stock items “40 SKU”, “37 SKU”, and “155 SKU” that exceed the second reference value “30 SKU”, green for the number of out-of-stock items “13 SKU” that does not meet the first reference value “15 SKU”, and orange for the number of out-of-stock items “26 SKU” that is between the first reference value “15 SKU” and the second reference value “30 SKU”. The SKU is the smallest unit of handling a product (1 dozen, 10 boxes, 5 kg, etc.).

[0141] The sixth item, "Work efficiency," lists the work efficiency of each store. Each work efficiency is colored in a color according to the comparison result with the evaluation index for work efficiency. Specifically, the evaluation index for work efficiency is the first reference value "7" and the second reference value "10." Specifically, the colors according to the comparison result with the evaluation index are red for the two work efficiencies "6" and "5" that are below the first reference value "7," green for the two work efficiencies "11" and "14" that exceed the second reference value "10," and orange for the work efficiency "8" that is equal to or greater than the first reference value "7" and equal to or less than the second reference value "10."

[0142] 4, two arrows, one pointing up and one pointing down, are associated with each of the second to sixth items, and when one of the two arrows associated with an item is pressed, an arrangement switching instruction for that item is input to the product display management device 1. In the product display management device 1, the reception unit 12 receives the input arrangement switching instruction, and the first output control unit 112 controls the output unit 13 in accordance with the received arrangement switching instruction, thereby switching the order of the numerical values ​​arranged in that item between descending order and ascending order.

[0143] 4, each numerical value of each item is associated with increase / decrease information (a set of an increase / decrease rate and an upward arrow indicating an increase or a downward arrow indicating a decrease) regarding the increase / decrease of the current numerical value relative to the previous numerical value. In detail, the previous numerical value of each item is stored in a memory (not shown) of the product output management device 1, and the first output control unit 112 calculates the increase / decrease rate of the current numerical value relative to the previous numerical value for each item, and controls the output unit 13 according to the calculation result, thereby displaying the increase / decrease information in association with each numerical value of each item.

[0144] When the item "Actual Stock Days" is selected on the screen of FIG. 4, the display changes to a screen as shown in FIG. 5. On the screen of FIG. 5, the actual stock days for each store 200 are displayed in the form of a bar graph with the actual stock days on the vertical axis. Each bar in the bar graph represents the actual stock days by its height, and the result of comparing the actual stock days with the evaluation index by its color. Note that the numerical value of the actual stock days on the screen of FIG. 5 is different from that on the screen of FIG. 4. Furthermore, the evaluation index on the screen of FIG. 5 is also different from that on the screen of FIG. 4, specifically, the first reference value is "4 days" and the second reference value is "12 days."

[0145] The heights of the two bars corresponding to stores E and D exceed the second reference value, and the second output control unit 113 instructs the output unit 13 to color the two bars red, indicating "excess stock." The heights of the two bars corresponding to stores C and B are equal to or greater than the first reference value and equal to or less than the second reference value, and are colored green, indicating "no abnormalities." The height of the bar corresponding to store A does not meet the first reference value, and is colored blue, indicating "shortage of stock."

[0146] In FIG. 5, red is represented by dark hatching, blue by light hatching, and green by medium shades of hatching.

[0147] When a store 200 (for example, Store E) is selected on the screen of FIG. 5, the display changes to a screen as shown in FIG. 6. On the screen of FIG. 6, the actual stock days of each of a number of groups ("grocery," "liquor," and "delivery con (daily convenience)") in the store 200 are displayed in the form of a bar graph with the actual stock days on the left vertical axis and the sales volume per day on the right vertical axis. The bars in this bar graph express two types of information, the actual stock days and the sales volume per day, depending on their height. This makes it easy to intuitively grasp the actual stock days and sales volume per day for each group in the store 200.

[0148] However, the height of the bar in the bar graph in FIG. 6 may represent only the actual inventory days. In this case, in addition to or instead of the bar, another bar representing the sales volume per day by its height may be displayed on the screen in FIG. 6. When another bar is displayed in addition to the bar, it is preferable that the other bar is displayed adjacent to the right side of the bar. This makes it easier to intuitively grasp the relationship between the actual inventory days and the sales volume per day.

[0149] Although the bars in the bar graph of FIG. 6 are not color-coded according to the comparison result with the reference value regarding the actual inventory days, the bars may be colored differently according to the comparison result.

[0150] When the return count display button (not shown) is pressed on the screens of Figures 4 to 6, the display changes to a screen as shown in Figure 7. The screen of Figure 7 displays a bar graph with the return count on the vertical axis and the period on the horizontal axis. Here, the period is in weeks, such as "2020-11-03 week," but it can also be in months or days, and the period can be any length. The bars in this bar graph are composed of multiple parts corresponding to multiple groups, and each part is colored differently depending on the group.

[0151] Specifically, in one bar, the part corresponding to "grocery" is colored green, the part corresponding to "liquor" is colored pink, and the part corresponding to "delivery control" is colored purple. In Fig. 7, green is represented by dark hatching, purple by light hatching, and pink by medium shades of hatching.

[0152] This makes it easy to intuitively understand the total number of returns and the number of returns for each group in one store 200. Also, it makes it easy to intuitively understand the changes over time in the above-mentioned various numbers of returns.

[0153] 7 is composed of multiple parts corresponding to multiple groups, and each part is colored a different color depending on the group, but the bar may be composed of multiple parts corresponding to multiple categories or subcategories, and each part may be colored a different color depending on the category or subcategory. Alternatively, the bar may be composed of multiple parts corresponding to multiple products, and each part may be colored a different color depending on the product.

[0154] When a retained stock quantity display button (not shown) is pressed on the screens of Figures 4 to 7, the display changes to a screen as shown in Figure 8. The screen of Figure 8 displays a bar graph with the retained stock quantity on the vertical axis and the group on the horizontal axis. The bars in this bar graph are made up of parts where the retained stock quantity is above a reference value and parts where it is below the reference value, and each part is colored a different color.

[0155] Specifically, in each bar, the portion where the retention period is less than the reference value is colored blue, and the portion where the retention period is equal to or greater than the reference value is colored red. In Fig. 9, red is represented by dark hatching, and blue is represented by light hatching.

[0156] This makes it easy to intuitively understand the amount of remaining stock for each group in one store 200. It also makes it easy to intuitively understand the ratio of the portion of the remaining stock in one group whose retention period is less than the reference value to the portion whose retention period is equal to or greater than the reference value.

[0157] Although the horizontal axis of the bar graph in the screen of Fig. 8 is group, the horizontal axis may be category or subcategory, or product. This makes it easier to intuitively understand the amount of slow-moving stock for each category, subcategory, or product in one store 200. It also makes it easier to intuitively understand the ratio of the portion of slow-moving stock for one category, subcategory, or product whose retention period is less than a reference value to the portion whose retention period is equal to or greater than the reference value.

[0158] In the bar graph of Fig. 8, the reference value itself is not shown, but an image visually indicating the reference value (for example, a dashed line placed at a height corresponding to the reference value, an arrow indicating a position on the vertical axis corresponding to the reference value, etc.) may be displayed. This makes it easier to intuitively understand the relationship between the quantity of backlogged inventory and the reference value.

[0159] On the screen of Figure 4, when a number corresponding to one store 200 (for example, "13 SKU" corresponding to store E) is selected from among the multiple numbers (40 SKU, 37 SKU, etc.) arranged in the column of the item "Number of Out of Stock," the display changes to a screen as shown in Figure 9.

[0160] The screen in Fig. 9 is a screen regarding the number of out-of-stock items at store 1 (e.g., store E) that corresponds to a selected value (e.g., "13 SKU"), and this screen displays a bar graph whose height indicates the number of out-of-stock items. The bar in this case is made up of a section that corresponds to in-stock out-of-stock items and a section that corresponds to out-of-stock out-of-stock items, and each section is colored a different color.

[0161] Specifically, in the bar, the part corresponding to in-stock out-of-stock is colored blue, and the part corresponding to out-of-stock out-of-stock is colored navy blue. Note that in Figure 9, navy blue is represented by dark hatching, and blue is represented by light hatching.

[0162] This makes it easy to intuitively understand the ratio of the number of out-of-stock items with stock to the number of out-of-stock items at one store 200.

[0163] When "Store 1" is selected on the screen of FIG. 9, the display changes to a screen as shown in FIG. 10. The screen of FIG. 10 shows a bar graph with the number of out-of-stock items on the vertical axis and the group on the horizontal axis. This bar graph includes multiple (3) bars corresponding to multiple groups (3 groups: "Grocery," "Liquor," and "Deli Con"). Each bar here is also composed of a portion corresponding to out-of-stock items with stock and a portion corresponding to out-of-stock items without stock, and each portion is colored a different color.

[0164] This makes it easy to intuitively understand the number of out-of-stock items for each group in one store 200, and the ratio of the number of out-of-stock items with stock to the number of out-of-stock items within each number of out-of-stock items.

[0165] On the screen of Fig. 4, when a numerical value (e.g., "14") corresponding to one store 200 is selected from among a plurality of numerical values ​​("6", "5", ...) arranged in the column of the item "Work efficiency", the display changes to a screen as shown in Fig. 11. The screen of Fig. 11 displays a bar graph with work efficiency on the vertical axis and store 200 on the horizontal axis. Note that work efficiency is the number of man-hours (pieces) per unit time.

[0166] This bar graph displays two bars corresponding to two stores 200: the store 200 (Store E) that corresponds to the selected numerical value, and one or more stores 200 (Store C) that are colored the same color (green) as the store 200, along with two dashed lines indicating two target values ​​for work efficiency ("5" and "3").

[0167] This makes it easy to intuitively understand the relationship between the work efficiency and the target value in one store 200, and also makes it easy to compare the work efficiency of the one store 200 with other stores 200 that are close to the one store 200.

[0168] As described above, instead of accepting the selection of one numerical value and displaying a bar graph for two or more stores 200, that is, the store 200 corresponding to the selected numerical value and one or more stores 200 corresponding to numerical values ​​colored the same color as the selected numerical value, the selection of two or more numerical values ​​may be accepted and a bar graph for the two or more selected stores 200 may be displayed.

[0169] When the item "share rate" is selected on the screen of FIG. 4, the display changes to a screen as shown in FIG. 12. The screen of FIG. 12 shows a bar graph with share rate on the vertical axis and stores on the horizontal axis. This bar graph shows five bars corresponding to the five stores on the screen of FIG. 4, together with a dashed line indicating an evaluation index for share rate (target value "125"). The height of each of the five bars in this bar graph represents the share rate, with those below the target value and those above the target value being colored differently.

[0170] This makes it easier to intuitively understand the relationship between the occupancy rate at each store 200 and the target value for the occupancy rate, and also makes it easier to compare occupancy rates between stores 200.

[0171] When a store is selected on the screen of FIG. 12, the display changes to a screen as shown in FIG. 13. The screen of FIG. 13 displays a line graph with occupancy rate on the vertical axis and time period on the horizontal axis. Here, the period is in weeks, but it may be in months or days. This line graph displays a line indicating the change in occupancy rate over time in the selected store 200. This makes it easier to intuitively understand the change in occupancy rate in one store 200.

[0172] When a progress display button (not shown) is pressed on any of the screens shown in FIGS. 4 to 13, the display changes to a screen as shown in FIG.

[0173] The screen in FIG. 14 displays a bar graph with the vertical axis representing progress and the horizontal axis representing type of work. Here, progress is the number of tasks that have been performed. There are three types of work: "request," which corresponds to a required task, "picking," which corresponds to picking work, and "display," which corresponds to display work. From this bar graph, it can be intuitively recognized that the progress of "request" is about 130 units, the progress of "picking" is about 20 units, and the progress of "display" is about 5 units.

[0174] The screen in Fig. 14 also displays three sets of progress information, the one before last (first), the previous (second), and the current (third), as well as their cumulative totals, in a table format. The progress information includes the number of tasks that have been performed for each of the three types of tasks. The bar graph in Fig. 14 corresponds to the current (third) progress information.

[0175] This makes it possible to understand how much progress has been made in each of a number of tasks, including requesting tasks, picking tasks, and display tasks, and how much progress has been made up to the current time, and also makes it possible to understand the differences in progress between multiple tasks.

[0176] When a detail display button (not shown) is pressed on the screen of FIG. 14, the display changes to a screen as shown in FIG.

[0177] The screen in Fig. 15 displays a bar graph with the number of products on the vertical axis and the type of work on the horizontal axis. The number of products here is the number of products that can be worked on in a unit time, and there are five types of work: "Request" for requested work, "Picking" for picking work, "Display" for display work, "Return" for return work, and "Simultaneous Store Removal" for simultaneous store removal work.

[0178] The height of each bar in this bar graph represents the number of products related to the task, and the color represents the comparison result with the evaluation index (target value) for the number of products related to the task. In addition, the bar graph also displays a dashed line indicating the target value along each bar. However, the dashed line indicating the target value does not have to be displayed.

[0179] For example, the evaluation index for the number of products related to "Request" is a target value of "200", and in the bar graph, a dashed line indicating the target value is displayed along the bar corresponding to "Request" at a height of "200". Since the height of the bar corresponding to "Request" is approximately 182, the first output control unit 112 determines that the number of products for "Request" is less than the target value, and the bar is colored red, which indicates that the number is less than the target value.

[0180] Similarly, the evaluation index for the number of products related to "picking" is a target value of "180", and in the bar graph, a dashed line indicating the target value is displayed along the bar corresponding to "picking" at a height of "180". Because the height of the bar corresponding to "picking" is approximately 182, the first output control unit 112 determines that the number of products for "picking" is equal to or greater than the target value, and the bar is colored blue, which indicates that the number is equal to or greater than the target value.

[0181] In FIG. 15, red is represented by dark hatching, and blue is represented by light hatching.

[0182] This allows the user to see at a glance the relationship between the number of products completed per unit time for each of a plurality of tasks and the target value for that task, enabling intuitive understanding of task efficiency.

[0183] When the first output control unit 112 causes the output unit 32 of the selling-floor terminal 2 or the storage terminal 3 to output the product-related information, for example, a screen such as that shown in Fig. 16 is displayed on the display of the terminal. This screen may be displayed on the display of the store terminal 4 described in the first modification example, or on an external display within the store 200.

[0184] In this embodiment, the screen in Fig. 16 is the screen that is first displayed on the display of the store 200 (e.g., Store D) and may be called the "store top screen." However, the screen in Fig. 16 does not have to be the top screen, and may be displayed on a display outside the store 200 (e.g., the display of the headquarters 300).

[0185] The screen in FIG. 16 displays information regarding the number of out-of-stock items in stock (first out-of-stock number information) and information regarding the number of out-of-stock items not in stock (second out-of-stock number information). The first out-of-stock number information here is "0: 2 in-store, below standard: 1." "0: 2 in-store, below standard: 1" indicates that the number of items (first out-of-stock number) that are out of stock in stock (first out-of-stock items) is 2, and that there is also 1 item that is below the standard. The standard here is "50%."

[0186] However, the criterion is not limited to the ratio, and may be the number of products currently in stock in the sales floor 301 (hereinafter, "current number": for example, "3 units" or "5 SKUs"). Also, the numerical value of the criterion may be changed as appropriate.

[0187] The second out-of-stock quantity information here is "in-store: 0: 3 units, below standard: 0 units." "In-store: 0: 3 units, below standard: 0 units" indicates that the number of out-of-stock products (second out-of-stock quantity) is 3 units, and that there are no other products with a ratio below the standard.

[0188] This makes it possible to see at a glance the number of in-stock out-of-stock items and the number of out-of-stock items ("0 in store") in the store, as well as the corresponding number of products whose ratio is below the standard (the number of products that are about to run out of stock).

[0189] 16, the number of products corresponding to "0 in store" and the number of out-of-stock products corresponding to "below standard" are output in different ways (here, displayed in different colors). This makes it easy to recognize the difference in urgency of dealing with out-of-stock products and products that are about to become out of stock.

[0190] On the screen of Fig. 16, a "Confirm Stocking" button is displayed in association with the first out-of-stock quantity information "In-store: 0: 2 units, Below standard: 1 unit", and a "Confirm Ordering" button is displayed in association with the second out-of-stock quantity information "In-store: 0: 3 units, Below standard: 0 units". When the "Confirm Stocking" button is pressed, the display changes to the screen shown in Fig. 17.

[0191] The first out-of-stock list is displayed on the screen of Fig. 17. In the first out-of-stock list, information on items such as "store", "group", "category", "subcategory", "product name", and "product information" is registered for each of the two first out-of-stock products corresponding to "in-store 0:2 units" in the first out-of-stock quantity information "in-store 0:2 units, below standard:1 unit" displayed on the screen of Fig. 16.

[0192] The group is a major classification of the first out-of-stock product, the category is a medium classification of the first out-of-stock product, and the subcategory is a minor classification of the first out-of-stock product. The number of items to be put out is the number of the first out-of-stock product that should be put out from the storage 202 to the sales floor 201. The number of items to be put out is usually the number of the first out-of-stock product that should be displayed on the sales floor 201.

[0193] The first out-of-stock list may also register the above-mentioned current quantity and "in-stock quantity." The "in-stock quantity" is the number of the first out-of-stock product in question that exists in the storage 202. The screen of FIG. 17 may also include the above-mentioned product stock recommendation information.

[0194] Product information is information related to a product. Examples of product information include "PB (Private Brand) flag", "first-string flag", "number of times out of stock with BR" or "number of times out of stock without BR", "0 flag in store", and "JAN".

[0195] The "PB flag" is a flag indicating that it is a private brand. The "first-string flag" is a flag indicating that the product is classified as "first-string." The "number of times out of stock with BR" is the number of times that the product was out of stock but in stock during a certain period of time, and the "number of times out of stock without BR" is the number of times that the product was out of stock but in stock during a certain period of time. The "0 in-store flag" is a flag indicating that the stock in the store is 0 (0 in-store) or below a certain standard (for example, 50%). "JAN" is the JAN (Japanese Article Number) code.

[0196] By registering the "0 in-store flag" in the first out-of-stock list, not only the products with 0 in-store stock but also the products with a ratio below a standard (for example, 50%) are listed. Specifically, on the store top screen in Fig. 16, three products are listed, such as "0 in-store: 2 units, below standard: 1 unit."

[0197] In addition, by registering the "number of times out of stock with BR" or the "number of times out of stock without BR," it is possible to recognize from the screen, for example, that there are many times when an item is out of stock, that requests have been made repeatedly while the item is out of stock, or that the item is continually out of stock in the store.

[0198] This facilitates the process of requesting the removal of out-of-stock products that are in stock.

[0199] When the "Confirm Order" button is pressed on the screen of Fig. 16, the display switches to a screen (not shown) including a second out-of-stock list. The second out-of-stock list registers information on items such as "store", "group", "category", "subcategory", "product name", and "order quantity" for each of the three second out-of-stock products corresponding to "in-store 0:3 units" in the second out-of-stock quantity information "in-store 0:3 units, below standard:0 units" displayed on the screen of Fig. 16.

[0200] A group is a major classification of the second out-of-stock item, a category is a medium classification of the second out-of-stock item, and a subcategory is a minor classification of the second out-of-stock item. Additionally, an order quantity is the number of the second out-of-stock item that should be ordered from the supplier. The order quantity is usually the total of the number of the second out-of-stock item that should be displayed in the sales floor 201 and the number of the second out-of-stock item that should be stored in the storage room 202. The screen including the second out-of-stock item list may also include ordering recommendation information as described above.

[0201] This facilitates the ordering process for out-of-stock items.

[0202] A screen such as that shown in Fig. 18 may be displayed on the terminal of the clerk in charge of stocking items in the store 200 (the selling-floor terminal 2 or the storage terminal 3, or the store terminal 4 in variant example 1). The screen in Fig. 18 displays the first out-of-stock quantity information and the second out-of-stock quantity information similar to those in the screen in Fig. 16, a bar graph similar to those in the screen in Fig. 14, and a business message.

[0203] However, in the bar graph on the screen of Fig. 18, each bar displays one or more types of information among the number of tasks that have been performed and the number of tasks that remain. Specifically, the bar corresponding to "Request" displays "130 completed," the bar corresponding to "Picking" displays "110 remaining" and "130 completed," and the bar corresponding to "Display" displays "125 remaining."

[0204] The non-business message includes the reception time and the message content. The reception time is the time when the business message was received by the terminal, which is "16:54" in this case. The message content is the content of the business message, which is "BR service is delayed. Please switch to BR."

[0205] This will improve the efficiency of the work of store clerks in charge of stocking products.

[0206] In the embodiment described above, different terminals (selling floor terminal 2 and storage unit terminal 3) are used in the selling floor 201 and the storage unit 202 in the store 200, but in the first modification, the same terminal (store terminal 4) is used in the store 200. In the first modification, only the points that are different from the embodiment will be described, and a description of points that may be the same as the embodiment will be omitted.

[0207] (7) Variation 1 The product placement management system 100 according to the first modified example of this embodiment includes a product placement management device 1 and one or more store terminals 4. The configuration of the product placement management device 1 and the operation of each component are the same as those in the embodiment.

[0208] The store terminal 4 includes a reception unit 41 and an output unit 42. The reception unit 41 includes a stockout status reception unit 211 and a stock quantity reception unit 311. The operations of the stockout status reception unit 211 and the stock quantity reception unit 311 are the same as those in the embodiment. The output unit 42 outputs stockout status information received by the stockout status reception unit 211 and stock quantity information received by the stock quantity reception unit 311. The output by the output unit 42 is usually transmitted to the product output management device 1.

[0209] 2, in the first modification, when the out-of-stock status reception unit 211 receives out-of-stock status information or the stock quantity reception unit 311 receives stock quantity information in the store terminal 4, the output unit 42 transmits the out-of-stock status information or the stock quantity information to the product output management device 1. The reception unit 12 receives the out-of-stock status information or the stock quantity information, and each of the subsequent processes in steps S1-S6 by the processing unit 11 and the like may be similar to those in the embodiment.

[0210] In the above-described embodiment and variant 1, the retailer has a headquarters 300, one or more stores 200, and a network 400 connecting them, with the headquarters 300 using the product output management device 1 and the stores 200 using terminals (sales floor terminal 2, storage terminal 3, store terminal 4). In contrast, in variant 2, the retailer has only one store 200, and an all-in-one store terminal 4 is used in that one store 200. In variant 2, only the points that differ from the embodiment and variant 1 will be explained, and points that may be the same as the embodiment will not be explained.

[0211] (8) Variation 2 The product placement management system 100 according to the present modified example 2 of the present embodiment is an all-in-one store terminal 4 (or may be considered as a standalone product placement management device 1). The store terminal 4 includes a reception unit 41, a processing unit 11, and an output unit .

[0212] The configuration of the reception unit 41 is the same as that of the modified example 1, and the operation of each component (311, 311) of the reception unit 41 is the same as that of the embodiment. The configuration of the processing unit 11 and the operation of each component (111-113) are the same as those of the embodiment or modified example 1. The operation of the output unit 42 is the same as that of modified example 1.

[0213] 2, in the second modification, when the out-of-stock status reception unit 211 receives out-of-stock status information or the stock quantity reception unit 311 receives stock quantity information in the store terminal 4, the out-of-stock status information or the stock quantity information is passed to the processing unit 11. The subsequent processing of steps S1-S6 by the processing unit 11 etc. may be the same as in the embodiment.

[0214] In the second modification, the store identifier is not necessary, and therefore the information processing in FIG. 3 is executed for each product identifier.

[0215] The same functions as those of the product pick-up management device 1 according to the above embodiment may be embodied in a product pick-up management method, a (computer) program, or a non-transitory recording medium having a program recorded thereon. The product pick-up management method is a method including at least step S (first output control step) and step S (second output control step) among the various steps described above. The program is a program for causing a computer to execute the product pick-up management method described above.

[0216] The product management system 100 in the present disclosure includes a computer system. The computer system is mainly composed of a processor and a memory as hardware. The computer system includes, for example, a processor and a memory of a server constituting the product management device 1, and a processor and a memory of a mobile terminal constituting the various terminals (2-4). The processor executes a program recorded in the memory of the computer system, thereby realizing the function of the product management system 100 in the present disclosure. The program may be pre-recorded in the memory of the computer system, may be provided through an electric communication line, or may be recorded and provided in a non-transitory recording medium such as a memory card, an optical disk, or a hard disk drive that can be read by the computer system. The processor of the computer system is composed of one or more electronic circuits including a semiconductor integrated circuit (IC) or a large-scale integrated circuit (LSI). The integrated circuits such as IC or LSI are called by different names depending on the degree of integration, and include integrated circuits called system LSI, VLSI (Very Large Scale Integration), or ULSI (Ultra Large Scale Integration). Furthermore, a field-programmable gate array (FPGA) that is programmed after the manufacture of an LSI, or a logic device that allows reconfiguration of the connection relationship within the LSI or reconfiguration of the circuit partition within the LSI, can also be employed as a processor. The electronic circuits may be integrated into one chip, or may be distributed among multiple chips. The chips may be integrated into one device, or may be distributed among multiple devices. The computer system referred to here includes a microcontroller having one or more processors and one or more memories. Thus, the microcontroller is also composed of one or more electronic circuits including a semiconductor integrated circuit or a large-scale integrated circuit.

[0217] Furthermore, it is not essential for the product management system 100 that multiple functions are integrated into one housing, and the components of the product management system 100 may be distributed across multiple housings. Furthermore, at least some of the functions of the product management system 100, for example, some of the functions of the product management device 1, may be realized by cloud (cloud computing) or the like.

[0218] Conversely, in the first embodiment, at least some of the functions of the product pick-up management system 100 that are distributed among a plurality of devices may be integrated into one housing. For example, some of the functions of the product pick-up management system 100 that are distributed among the product pick-up management device 1, the selling floor terminal 2, and the storage terminal 3 may be integrated into one housing.

[0219] (9) Summary As described above, the product placement management device (1) according to the first aspect of the present disclosure manages product placement related information. The product placement related information is information related to product placement in a store (200). The product placement management device (1) includes a first output control unit (112) and a second output control unit (113). The first output control unit (112) outputs the product placement related information. The second output control unit (113) outputs a comparison result of the product placement related information with an evaluation index in a recognizable manner.

[0220] According to this embodiment, it is possible to facilitate evaluation of stocking in the store (200).

[0221] In the product placement management device (1) according to the second aspect, in the first aspect, the first output control unit (112) outputs a plurality of pieces of product placement related information corresponding to a plurality of stores (200) in a manner that allows them to be compared with each other. The second output control unit (113) outputs, for each of the plurality of pieces of product placement related information, the comparison result between the product placement related information and the evaluation index in a recognizable manner.

[0222] According to this embodiment, it is possible to compare the evaluations between stores (200).

[0223] In the third aspect of the inventory management device (1), in the first or second aspect, the inventory-related information includes inventory quantity information regarding the number or amount of products stored in the storage facility (202) of the store (200).

[0224] According to this embodiment, it is possible to facilitate evaluation of the inventory quantity in the storehouse (202).

[0225] In the product placement management device (1) according to the fourth aspect, in any one of the first to third aspects, the product placement related information includes out-of-stock number information. The out-of-stock number information is information regarding the number of out-of-stock products, which are products that are out of stock in the sales floor (201) of the store (200).

[0226] According to this embodiment, it is possible to easily evaluate the quantity of out-of-stock items in the sales floor (201), and in turn to easily stock out-of-stock items from the storage (202) to the sales floor.

[0227] In the product placement management device (1) according to the fifth aspect, in any one of the first to fourth aspects, the product placement related information includes work efficiency information. The work efficiency information is information about the efficiency of a product placement operation for placing products from a storage warehouse (202) to a sales floor (201) in the store (200).

[0228] According to this aspect, it is possible to easily evaluate the efficiency of stocking operations.

[0229] In the product placement management device (1) according to the sixth aspect, in any one of the first to fifth aspects, the product placement related information includes occupancy rate information. The occupancy rate information is information about the occupancy rate of the products stored in the storage warehouse (202) of the store (200) in the storage warehouse (202).

[0230] According to this embodiment, it is possible to facilitate evaluation of the occupancy rate in the storage facility (202).

[0231] In the product placement management device (1) according to the seventh aspect, in any of the first to sixth aspects, the product placement related information includes progress information. The progress information is information about the progress of a product placement operation for a product that is out of stock in the sales floor (201) of the store (200).

[0232] According to this embodiment, it is possible to easily evaluate the progress of stocking out of stock items.

[0233] In the seventh aspect of the eighth aspect of the product placement management device (1), the progress information includes execution count information on the number of times the product has been performed for one or more types of work among a requested work, a picking work, a display work, a return work, and a simultaneous store-clearing work. The requested work is a work of making a request to put out the out-of-stock product. The picking work is a work of picking a product corresponding to the out-of-stock product in the storage (202) in response to the product placement request. The display work is a work of displaying the products picked in the picking work in the sales floor (201). The return work is a work of returning to the storage (202) the products picked in the picking work that were not displayed in the sales floor (201) in the display work. The simultaneous store-clearing work is a work in simultaneous store-clearing that does not involve the requested work and the picking work.

[0234] According to this embodiment, it is possible to facilitate evaluation of the number of times various tasks such as requesting, picking, displaying, returning, and simultaneous product putting out are performed.

[0235] In the product pick-up management device (1) according to the ninth aspect, in the eighth aspect, the evaluation index is determined for each of the one or more types of work from a standard man-hour of the work.

[0236] According to this aspect, by using an evaluation index based on standard man-hours, it is possible to make the evaluation more accurate.

[0237] In the product placement management device (1) according to a tenth aspect, in any one of the first to ninth aspects, the product placement related information includes returned quantity information. The returned quantity information is information regarding the quantity of returned products. The returned products are products that were delivered to the store (200) and were not displayed in the sales floor (201) but were returned to the storage (202).

[0238] According to this aspect, it is possible to facilitate evaluation of the return quantity.

[0239] In the product output management device (1) according to the eleventh aspect, in the fourth aspect, the out-of-stock items include a first out-of-stock item and a second out-of-stock item. The first out-of-stock item is an item that is out of stock in the sales floor (201) of the store (200) and is in stock in the storage (202), and the second out-of-stock item is an item that is not in stock in the storage (202). The out-of-stock quantity information includes first out-of-stock quantity information relating to the number of the first out-of-stock items and second out-of-stock quantity information relating to the number of the second out-of-stock items.

[0240] According to this embodiment, it is possible to easily evaluate the number of out-of-stock items when in stock and the number of out-of-stock items when out of stock, and thus to easily stock the first out-of-stock item and place an order for the second out-of-stock item.

[0241] The product output management device (1) according to the twelfth aspect is the same as that of the eleventh aspect, and further includes a stockout status reception unit (211) and an inventory quantity reception unit (311). The stockout status reception unit (211) receives input of stockout status information. The stockout status information is information indicating whether the product is out of stock in the sales floor (201) of the store (200). The inventory quantity reception unit (311) receives input of inventory quantity information. The inventory quantity information is information regarding the inventory quantity of the product in the storage (202) of the store (200). The first output control unit (112) outputs the first stockout number information and the second stockout number information generated based on the stockout status information and the inventory quantity information. The second output control unit (113) outputs the results of comparison of the first stockout number information and the second stockout number information with their respective evaluation indexes in a recognizable manner.

[0242] According to this aspect, stocking and ordering can be further simplified.

[0243] In the product management device (1) according to the thirteenth aspect, in the twelfth aspect, the first output control unit (112) outputs a first out-of-stock list in association with the first out-of-stock quantity information. The first out-of-stock list is a list of the first out-of-stock products in a number corresponding to the first out-of-stock quantity information.

[0244] According to this embodiment, by outputting a list of in-stock and out-of-stock items, it is possible to facilitate the task of requesting stocking.

[0245] In the product management device (1) according to the fourteenth aspect, in the twelfth or thirteenth aspect, the first output control unit (112) outputs a second out-of-stock list in association with the second out-of-stock quantity information. The second out-of-stock list is a list of the second out-of-stock products in a number corresponding to the second out-of-stock quantity information.

[0246] According to this embodiment, by outputting a list of out-of-stock items, it is possible to facilitate the ordering process.

[0247] In the product placement management device (1) according to the fifteenth aspect, in the eleventh aspect, the product placement related information includes the out-of-stock number information and a ratio. The ratio is a ratio of the number of products currently present in the sales floor to the number of products that should be present in the sales floor. The evaluation index includes a criterion for when products need to be placed on the sales floor. The first output control unit (112) outputs the number of products other than the first out-of-stock product, whose ratio is equal to or less than the criterion, in association with the first out-of-stock number information, and outputs the number of products other than the second out-of-stock product, whose ratio is equal to or less than the criterion, in association with the second out-of-stock number information. The second output control unit (113) displays the first out-of-stock number information and the second out-of-stock number information and the number of products output in association with each of the first out-of-stock number information and the second out-of-stock number information in different manners.

[0248] According to this aspect, by outputting the number of products whose ratio is below the standard in different formats in correspondence with each of the in-stock out-of-stock quantity information and out-of-stock quantity information, it is possible to easily recognize the difference in urgency of responding to out-of-stock products and products that are about to become out of stock.

[0249] The inventory management device (1) according to the sixteenth aspect is the eleventh aspect, further comprising an information generating unit (111). The information generating unit (111) generates the first out-of-stock number information and the second out-of-stock number information based on the out-of-stock information and the inventory quantity information. When the out-of-stock information and the inventory quantity information are input, the information generating unit (111) generates the first out-of-stock number information and the second out-of-stock number information. The first output control unit (112) holds the first out-of-stock number information and the second out-of-stock number information generated by the information generating unit (111), and causes the held first out-of-stock number information and the second out-of-stock number information to be output periodically or irregularly.

[0250] According to this embodiment, it is possible to output information on the number of in-stock items out of stock and information on the number of out-of-stock items out of stock in real time.

[0251] A product placement management method according to a seventeenth aspect is a product placement management method performed by a product placement management device that manages product placement related information. The product placement related information is information related to product placement in a store (200). The product placement management method includes a first output control step (S6) and a second output control step (S3). The first output control step causes the product placement related information to be output. The second output control step causes the result of comparison of the product placement related information with an evaluation index to be output in a recognizable manner.

[0252] According to this embodiment, it is possible to facilitate evaluation of stocking in the store (200).

[0253] A program according to an eighteenth aspect is a program for causing one or more processors to execute the item selection management method of the seventeenth aspect.

[0254] According to this embodiment, it is possible to facilitate evaluation of stocking in the store (200).

[0255] An item placement management device (1) according to another aspect of the present disclosure is an item placement management device (1) that manages item placement related information, which is information related to item placement in a store (200), and includes an output control unit (first output control unit 112), a stockout presence / absence reception unit (211), and an inventory quantity reception unit (311). The output control unit (first output control unit 112) outputs the item placement related information. The stockout presence / absence reception unit (211) receives input of stockout presence / absence information indicating whether or not a product is out of stock in the sales floor (201) of the store (200). The inventory quantity reception unit (311) receives input of inventory quantity information relating to the inventory quantity of the product in the storage (202) of the store (200). The item placement related information includes stockout number information relating to the number of out-of-stock products, which are products that are out of stock in the sales floor (201) of the store (200). The out-of-stock items include first out-of-stock items, which are items that are in stock in the storage (202), and second out-of-stock items, which are items that are not in stock in the storage (202), among items that are out of stock in the sales floor (201) of the store (200). The out-of-stock quantity information includes first out-of-stock quantity information on the number of the first out-of-stock items, and second out-of-stock quantity information on the number of the second out-of-stock items. The output control unit (first output control unit 112) outputs the first out-of-stock quantity information and the second out-of-stock quantity information generated based on the out-of-stock information and the stock quantity information.

[0256] According to this embodiment, it is possible to facilitate the retrieval of in-stock out-of-stock products and the ordering of out-of-stock out-of-stock products. [Explanation of symbols]

[0257] 1 Product listing management device 2 Sales terminal 3 Storage terminal 4. Store terminal 11 Processing section 12,21,31,41 Reception 13,22,32,42 Output section 111 Information generation section 112 First output control section 113 Second output control section 211 Out-of-stock item reception desk 311 Stock Quantity Reception Department 100 Product Management System 200 stores 201 Sales Floor 202 Storage 300 Headquarters 400 Network

Claims

1. A system comprising one or more processors, the one or more processors: For each of the multiple stores, Determine the target value based on the standard labor hours for stocking products from storage to the sales floor in the store, Obtaining the amount of work per unit time performed in the stocking work; For two or more stores among the plurality of stores, the amount of work per unit time and the target value are calculated. The relationship between the amount of work per unit time in one store and the target value can be recognized; and outputting the relationship between the two or more stores in a manner that enables comparison of the relationship between the two or more stores; Product listing management device.

2. The stocking work is A request operation for making a request to procure a product that is out of stock at the sales floor; A picking operation of picking a product corresponding to the out-of-stock product in the storage in response to the stocking request; a display operation of displaying the products picked in the picking operation in the sales area; A return operation of returning to the storage unit any of the products picked in the picking operation that were not displayed in the sales area in the display operation; and The work includes one or more of the following: request work and simultaneous store opening work without the picking work; The product delivery management device according to claim 1.

3. The one or more processors output, side by side on one screen, two or more graphs corresponding to the two or more stores, each of which shows a relationship between the amount of work per unit time and the target value for the corresponding store. The product delivery management device according to claim 1 or 2.

4. One or more processors, For each of the multiple stores, Determine the target value based on the standard labor hours for stocking products from storage to the sales floor in the store, Obtaining the amount of work per unit time performed in the stocking work; For two or more stores among the plurality of stores, the amount of work per unit time and the target value are calculated. The relationship between the amount of work per unit time in one store and the target value can be recognized; and outputting the relationship between the two or more stores in a manner that enables comparison of the relationship between the two or more stores; How to manage product listings.

5. To one or more processors, For each of the multiple stores, Determine the target value based on the standard labor hours for stocking products from storage to the sales floor in the store, Obtaining the amount of work per unit time performed in the stocking work; For two or more stores among the plurality of stores, the amount of work per unit time and the target value are calculated. The relationship between the amount of work per unit time in one store and the target value can be recognized; and outputting the relationship between the two or more stores in a manner that enables comparison of the relationship between the two or more stores; program.

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