Management device, management method, and payment system

Abstract

To provide a technology capable of reducing a waiting time for accounting when a vehicle user uses a service or purchases a product.SOLUTION: A management device manages a first payment device to make a payment for the use of services or the purchase of products, and a second payment device mounted on a vehicle used by a user. The management device comprises one or multiple processors. The one or multiple processors allow the first payment device to make a first payment for the use of services or the purchase of products until the user who uses the service or purchases the product gets into the vehicle and allow at least the second payment device to make the first payment after the user who uses the service or purchases the product gets into the car.SELECTED DRAWING: Figure 5

Description

[Technical field]

[0001] The present disclosure relates to a management device that manages payment devices, a management method, and a payment system. [Background technology]

[0002] Patent Document 1 discloses a vehicle management system that can reduce the waiting time from when a user finishes paying until getting into a vehicle. The vehicle management system performs a process to link the vehicle user with the vehicle when the vehicle enters a parking lot, and when the user finishes paying, it cooperates with the vehicle control unit of the vehicle linked to the user to control the vehicle to travel from the parking lot to the user's boarding and disembarking location.

[0003] In addition to Patent Document 1, the following Patent Documents 2 and 3 can be mentioned as examples of documents that show the technical level at the time of filing of the present disclosure in the technical field. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] JP 2019-079325 A [Patent Document 2] Patent Publication No. 2021-096510 [Patent Document 3] JP 2020-027475 A Summary of the Invention [Problem to be solved by the invention]

[0005] As shown in Patent Document 1, there are cases where a vehicle user travels by vehicle after shopping at a commercial facility. In such cases, the user needs to pay for the service or product after using the service or purchasing the product and before getting on the vehicle. Therefore, there may be a waiting time, such as waiting in line to pay, before getting on the vehicle.

[0006] The present disclosure has been made in view of the above-mentioned problems, and has an object to provide a technology that can reduce waiting time for payment when a vehicle user uses a service or purchases a product. [Means for solving the problem]

[0007] The present disclosure provides a management device that manages a first payment device that performs payment for the use of a service or the purchase of a product, and a second payment device that is installed in a vehicle used by a user. The management device includes one or more processors. The one or more processors permitting a first payment device to make a first payment for the use of the service or the purchase of the product until the user who has used the service or purchased the product gets into the vehicle; After a user who has used a service or purchased a product gets into a vehicle, the user is permitted to perform at least the first payment using the second payment device. It is characterized by:

[0008] The present disclosure provides a management method for managing a first payment device that accepts payments for use of a service or purchase of a product, and a second payment device that is installed in a vehicle used by a user. The management method is permitting a first payment device to make a first payment for using the service or purchasing the product until the user who has used the service or purchased the product gets into the vehicle; After the user who has used the service or purchased the product gets into the vehicle, at least permitting the second payment device to make the first payment; The present invention is characterized by comprising:

[0009] The present disclosure provides a payment system including a first payment device that makes a payment for using a service or purchasing a product, and a second payment device that is mounted on a vehicle used by a user. The payment system includes one or more processors. The one or more processors permitting a first payment device to make a first payment for the use of the service or the purchase of the product until the user who has used the service or purchased the product gets into the vehicle; After a user who has used a service or purchased a product gets into a vehicle, the user is permitted to perform at least the first payment using the second payment device. It is characterized by: Effect of the Invention

[0010] According to the technology disclosed herein, it is possible to reduce waiting time for payment when a vehicle user uses a service or purchases a product. [Brief description of the drawings]

[0011] [Figure 1] 1 is a conceptual diagram for explaining an overview of a payment performed by a payment device according to an embodiment of the present disclosure. FIG. [Diagram 2] 1 is a conceptual diagram illustrating management information stored in a management device according to an embodiment of the present disclosure. [Diagram 3] FIG. 1 is a conceptual diagram for explaining the effect of the present disclosure. [Figure 4] FIG. 1 is a block diagram illustrating a configuration example of a payment system according to an embodiment of the present disclosure. [Diagram 5] 10 is a flowchart illustrating an example of a process performed by a management device according to an embodiment of the present disclosure. [Figure 6] 10 is a flowchart illustrating another example of the process performed by the management device according to an embodiment of the present disclosure. [Figure 7] 13 is a flowchart illustrating yet another example of the process performed by the management device according to an embodiment of the present disclosure. [Figure 8] 13 is a flowchart illustrating yet another example of the process performed by the management device according to an embodiment of the present disclosure. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0012] Embodiments of the present disclosure will be described with reference to the accompanying drawings.

[0013] 1. Overview Consider a situation where a vehicle user uses a service or purchases a product at a commercial facility, and then travels by vehicle. After receiving the service or purchasing the product, the user must pay for the service or product. Usually, the user must pay in the store where the user received the service or purchased the product, and the user can leave the store and get into the vehicle only after completing the payment.

[0014] FIG. 1 shows a scene in which user 2 pays for accommodation services at a hotel after using them. After paying, user 2 plans to travel in vehicle 20. Normally, user 2 needs to pay at a first payment device 11 installed in a facility such as a hotel. However, there is a queue of people waiting to pay in front of the first payment device 11, and user 2 must wait in line to pay. User 2 can board vehicle 20 only after paying, so the longer the queue, the longer user 2 has to wait.

[0015] In addition, services provided in commercial facilities such as hotels may be accompanied by services using the vehicle 20. For example, a service that moves the vehicle 20 from a parking lot attached to the hotel to the hotel entrance by AVP (Automated Valet Parking) when the user 2 checks out of the hotel may be provided as a set with the accommodation service. However, even in such an incidental service, the vehicle 20 can be moved to the hotel entrance only after the user 2 has completed the payment. Therefore, if the waiting time until the user 2 completes the payment is long, the waiting time until the user 2 gets into the vehicle 20 will also be long. For the user 2, the advantage of the incidental service using the vehicle 20 is diminished.

[0016] The present disclosure aims to reduce such waiting time for payment that occurs before user 2 gets into vehicle 20. In order to reduce the waiting time of user 2, management device 31 according to this embodiment enables user 2 to perform payment at second payment device 21 mounted on vehicle 20 instead of at first payment device 11.

[0017] The payments that the user 2 can make using the second payment device 21 are not limited to those for services or products that are accompanied by services using the vehicle 20, but also include those for services or products that are provided only within commercial facilities and are unrelated to the vehicle 20. In this embodiment, payments for multiple services or products that can be made collectively using the first payment device 11 can also be made collectively using the second payment device 21.

[0018] The management device 31 manages the first payment device 11 and the second payment device 21 to enable the user 2 to make a payment with the second payment device 21. The management performed by the management device 31 includes permitting or prohibiting the first payment device 11 and the second payment device 21 to make a payment, transmitting or receiving information related to the payment with the first payment device 11 and the second payment device 21, and the like. The payment performed by the first payment device 11 and the second payment device 21 means accepting the payment of the user 2 and completing the settlement of the price for the service used by the user 2 and the product purchased by the user 2. The management device 31 stores management information in order to manage the first payment device 11 and the second payment device 21.

[0019] Fig. 2 is a conceptual diagram showing an example of management information stored in the management device 31. The management information is information that links information about the user 2 with information necessary for payment. For example, the management information shown in Fig. 2 links, for multiple users 2 (users 2a, 2b, and 2c), the fees for services used or products purchased by each user 2 with whether or not payment for those services has been completed.

[0020] When the management device 31 permits the first payment device 11 to make a payment, for example, for the user 2a, the management device 31 transmits, from the management information, information necessary for the payment of the user 2a to the first payment device 11. Then, when the user 2a gets into, for example, a vehicle 20x and permits a second payment device 21x mounted on the vehicle 20x to make a payment, the management device 31 transmits, from the management information, information necessary for the payment of the user 2a to the second payment device 21x. The first payment device 11 and the second payment device 21x can make the payment of the user 2a based on the transmitted management information.

[0021] The management device 31 creates management information from user information, information on service usage status, product purchase status, payment status for those, and service and product fees. The user information includes information for identifying the user 2, such as a user ID. The management device 31 may acquire the user information from a mobile terminal such as a smartphone owned by the user 2, or may receive the user information from the manager of the vehicle 20. Information on service usage status, product purchase status, and payment status for those are input to the management device 31, for example, by an employee of the commercial facility via a terminal in the commercial facility. Information on the fees for services and products may be provided, for example, by a manager of a store in the commercial facility and stored in advance in the memory of the management device 31, or may be input to the management device 31 by an employee of the commercial facility via a terminal in the commercial facility.

[0022] The management information may further include information linked to the vehicle 20 in which the user 2 rides. For example, if it is known in advance that the user 2a will ride in the vehicle 20x, the management device 31 can link the user 2a with the vehicle 20x and information required for the payment of the user 2a, and store the information as management information.

[0023] When the vehicle 20 that the user 2 will board is known in advance, such as when the vehicle 20 is a vehicle that the user 2 personally owns, information on the vehicle 20 that the user 2 will board may be provided to the management device 31 together with the user information. When the vehicle 20 is a rental car or a shared car, for example, when the user 2 reserves the vehicle 20, information on the vehicle 20 that the user 2 will board is transmitted from the mobile terminal of the user 2 to the management device 31. Alternatively, for example, when a hotel accommodation service and an AVP service of the vehicle 20 for guests are provided as a set, information on the vehicle 20 that the user 2 will board may be provided to the management device 31 together with the usage status of the accommodation service by the user.

[0024] The management device 31 may obtain information in which the user information and other information are linked in advance to create management information. For example, a situation is assumed in which the user 2 makes a reservation for a service using an app for reserving a hotel accommodation service and the AVP service of the vehicle 20 as a set. In such a case, the management device 31 can obtain, at the time of completing the reservation, information in which the user information is linked to the usage fee of the accommodation service, the usage fee of the AVP service of the vehicle 20, the vehicle 20 in which the user 2 is scheduled to ride, and the like, from the app.

[0025] Hereinafter, in this specification, payment for the use of a service or purchase of a product by user 2 is referred to as the first payment. Until user 2 who has used a service or purchased a product gets into vehicle 20, management device 31 permits first payment device 11 to make the first payment. After user 2 who has used a service or purchased a product gets into vehicle 20, management device 31 permits at least second payment device 21 to make the first payment. This allows user 2 to get into vehicle 20 and make payment at second payment device 21 instead of making payment at first payment device 11.

[0026] 3 is a diagram for comparing a normal transaction flow with a transaction flow enabled by this embodiment. In a normal transaction, a user 2 who has used a service or purchased a product completes the transaction at the first payment device 11 and then boards the vehicle 20. Before the transaction, the user may have to wait in a queue, resulting in a long wait time before boarding the vehicle 20.

[0027] On the other hand, in this embodiment, the user 2 who has used a service or purchased a product can immediately board the vehicle 20 without waiting for payment. After boarding the vehicle 20, the user 2 will pay at the second payment device 21, but there is no waiting time such as waiting in line. In this way, this embodiment reduces the waiting time that occurs before the user 2 boards the vehicle 20, improving the convenience for the user 2.

[0028] As a method for reducing the waiting time of the user 2 before boarding the vehicle 20, the user 2 may pay using a terminal such as a smartphone that the user 2 carries with him / her. However, when paying using a smartphone, steps such as opening a browser and searching for a page for payment are required.

[0029] In contrast, in the present embodiment, when user 2 gets into vehicle 20, management device 31 permits second payment device 21 to make a payment for user 2. Information necessary for user 2 to make a payment is sent from management device 31 to second payment device 21, and user 2 can seamlessly make a payment at second payment device 21 without having to go through cumbersome procedures such as searching for a screen for making a payment.

[0030] 2. Configuration 4 is a block diagram showing an example of the configuration of a payment system 100 according to this embodiment. The payment system 100 includes a first payment device 11, a second payment device 21, and a management device 31.

[0031] The first payment device 11 is a device that makes a payment for the use of a service or the purchase of a product by the user 2. For example, the first payment device 11 is a device such as a cash register installed inside a commercial facility. The first payment is a payment for the use of a service or the purchase of a product by the user 2. Essentially, the first payment is made by the first payment device 11. Services and products that are the subject of the first payment are provided or sold to the user 2 at various commercial facilities, such as hotels, restaurants, department stores, shopping malls, convenience stores, supermarkets, etc.

[0032] The services or products that are the subject of the first payment may include multiple services or products, or may include different types of services or products. For example, a hotel or restaurant may provide a transportation service or AVP service using the vehicle 20 that is integrated with services such as accommodation and meals. The subject of the first payment may include a payment for a service using the vehicle 20 that is integrated with services provided at a commercial facility or products sold in this way. An example of a transportation service using the vehicle 20 is a service that uses the vehicle 20 as a rental car or a shared car. An AVP service using the vehicle 20 includes an AVP service when the vehicle 20 is a vehicle that is personally owned by the user 2, and an AVP service when the vehicle 20 is a rental car or a shared car.

[0033] The first payment device 11 includes one or more processors 12 (hereinafter simply referred to as processor 12), one or more memories 13 (hereinafter simply referred to as memory 13), and an interface 14. The memory 13 stores one or more programs executable by the processor 12 and various data related thereto. The interface 14 includes a network interface for communicating with the network, and a payment interface for making the first payment. The first payment device 11 can accept the transaction of the user 2 by reading a payment code of a credit card or a smartphone via the payment interface.

[0034] The first payment device 11 is installed inside or at an entrance of a commercial facility. After using a service or purchasing a product at the commercial facility, the user 2 can pay at the first payment device 11 installed inside or at an entrance of the commercial facility and then get into the vehicle 20. Information required for the first payment device 11 to make the first payment for the user 2 is transmitted from the management device 31 to the first payment device 11.

[0035] The second payment device 21 is mounted on the vehicle 20. The second payment device 21 includes one or more processors 22 (hereinafter simply referred to as the processor 22), one or more memories 23 (hereinafter simply referred to as the memory 23), and an interface 24. The memory 23 stores one or more programs executable by the processor 22 and various data related thereto. The interface 24 includes an interface for communicating with a network and a payment interface for making a payment. By providing the interface 24 to the second payment device 21, the first payment that can be made by the first payment device 11 can also be made by the second payment device 21. Although not shown, the second payment device 21 also includes a device for notifying the user 2 of information related to the payment. For example, the second payment device 21 includes a display screen for displaying information related to the payment and a speaker for notifying information related to the payment by voice.

[0036] It is preferable that the commercial facility in which the first payment device 11 is installed has a space in which the vehicle 20 can be parked, such as a parking lot, a roundabout, or a vehicle entrance, so that the user 2 can immediately get into the vehicle 20 after using a service or purchasing a product, or after paying. However, the commercial facility in which the first payment device 11 is installed does not necessarily have to have such a space, and the vehicle 20 may be a vehicle parked in a parking lot located in a place different from the commercial facility in which the first payment device 11 is installed.

[0037] The vehicle 20 may be a vehicle that is personally owned by the user 2, or may be a vehicle that is shared, such as a rental car or a shared car. The vehicle 20 may also be an AVP vehicle. When the vehicle 20 is an AVP vehicle, the vehicle 20 may move from a parking space to an entrance of a commercial facility by automatic driving of the AVP. For example, the vehicle 20 may be an AVP vehicle parked in a parking lot attached to a commercial facility, and may move to the entrance of the commercial facility in response to a request from the user 2.

[0038] The vehicle 20 may be equipped with a detection device 25. The detection device 25 is a device for detecting that the user 2 has boarded the vehicle 20. Examples of the detection device 25 include a pressure sensor mounted on a seat of the vehicle 20 and a camera that captures an image of the interior of the vehicle 20.

[0039] The management device 31 includes one or more processors 32 (hereinafter simply referred to as processor 32), one or more memories 33 (hereinafter simply referred to as memory 33), and an interface 34. The memory 33 stores one or more programs 33a (hereinafter simply referred to as program 33a) executable by the processor 32, and various data related thereto. The data stored in the memory 33 includes management information. The interface 34 includes an interface for communicating with a network.

[0040] The management device 31 communicates with the first payment device 11, the second payment device 21, the detection device 25, and the vehicle 20 via the interface 34, and transmits and receives various information. The network for communicating with the first payment device 11 may be a wired network or a wireless network. The communication between the management device 31 and the second payment device 21 and the detection device 25 is performed via a wireless network. The management device 31 may also communicate with a mobile terminal such as a smartphone owned by the user 2, a terminal in a commercial facility, and the like via the interface 34.

[0041] 3. Processing flow 3-1. First processing example Fig. 5 is a flowchart showing a first processing example performed by the management device 31 to manage the first payment device 11 and the second payment device 21. The processing in Fig. 5 is realized by the processor 32 executing the program 33a. When the management device 31 is notified that the user 2 has received a service or purchased a product, the processing in Fig. 5 starts.

[0042] In step S100, the processor 32 associates the information required for payment with the information of the user 2. The associated information is stored as management information in the memory 33. Once the information has been associated, the process proceeds to step S200.

[0043] In step S200, the processor 32 determines whether or not the user 2 has boarded the vehicle 20. As a method for determining whether or not the user 2 has boarded the vehicle 20, the following method, for example, may be considered.

[0044] The first method is effective when the user 2 and the vehicle 20 are linked in advance. In the first method, the processor 32 acquires information from the detection device 25, and when the detection device 25 detects a person who has boarded the vehicle 20, the processor 32 determines that the user 2 has boarded the vehicle 20. For example, it is assumed that the user 2a and the vehicle 20x in which the user 2a is scheduled to board are linked in advance. When the detection device 25x mounted on the vehicle 20x detects a person who has boarded the vehicle 20x, the processor 32 determines that the user 2a has boarded the vehicle 20x. For example, when the pressure sensor of the detection device 25x detects that a weight of a predetermined amount or more is applied to the seat, the processor 32 determines that the user 2a has boarded the vehicle 20x. Alternatively, for example, when the camera of the detection device 25x detects a person who has boarded the vehicle 20x, the processor 32 determines that the user 2a has boarded the vehicle 20x.

[0045] In the second method, the processor 32 determines that the user 2 has boarded the vehicle 20 by performing a check using ID information or the like. For example, a terminal for inputting a user ID when the user 2 boards the vehicle 20 is provided in the vehicle 20. Then, the user 2 may input the user ID into the terminal, and when the input ID is checked, it may be determined that the user 2 has boarded the vehicle 20.

[0046] In the third method, the processor 32 determines that the user 2 has boarded the vehicle 20 by performing matching through facial recognition. For example, data for facial recognition of the user 2 is stored in advance in the memory 33 of the management device 31. When the user 2 has boarded the vehicle 20, the management device 31 acquires an image of the user 2 by the camera of the detection device 25. Then, when the user 2 is matched by facial recognition of the image, the management device 31 may determine that the user 2 has boarded the vehicle 20. In the second and third methods, it is possible to determine that the user 2 has boarded the vehicle 20 even if the user 2 and the vehicle 20 are not linked in advance.

[0047] The fourth method is also effective when the user 2 and the vehicle 20 are linked in advance. In the fourth method, the processor 32 determines that the user 2 has boarded the vehicle 20 when the power of the vehicle 20 is turned on. For example, when the power of the vehicle 20 is turned on, the vehicle 20 transmits a power ON notification to the management device 31. Then, the management device 31 determines that the user 2 has boarded the vehicle 20 when the power ON notification is received from the vehicle 20.

[0048] In addition, when the vehicle 20 is an AVP vehicle, there may be two times when the power of the vehicle 20 is turned on after the user 2 has finished using a service or purchasing a product and before getting into the vehicle 20.

[0049] For example, the power of vehicle 20 is turned ON / OFF in the following manner. When user 2 has finished using a service or purchasing a product and requests that vehicle 20 be removed, the AVP management server that manages vehicle 20 remotely turns ON the power of vehicle 20 parked in a parking lot (first power ON). After the power is turned ON, vehicle 20 automatically drives from the parking lot to user 2's boarding location. When vehicle 20 arrives at the boarding location, the power of vehicle 20 is temporarily turned OFF. Thereafter, the authority to operate vehicle 20 is transferred from the AVP management server to user 2. Having received the authority to operate, user 2 gets into vehicle 20 and turns ON the power of vehicle 20 (second power ON).

[0050] In the fourth method, when the vehicle 20 is turned on twice in this way, the vehicle 20 may transmit a power-on notification to the management device 31 at the first power-on, or may transmit a power-on notification to the management device 31 at the second power-on. The management device 31 determines that the user 2 has boarded the vehicle 20 when it receives a power-on notification transmitted from the vehicle 20 at either the first or second power-on. Although the user 2 has not boarded the vehicle 20 at the first power-on, it has been determined that the user 2 will board the vehicle 20 in the near future. Therefore, no inconvenience will occur if the management device 31 considers that the user 2 has boarded the vehicle 20 and permits the second payment device 21 to make a payment.

[0051] After the determination in step S200, the process proceeds to step S300. The process in step S300 includes the processes in steps S311, S312, and S313. If it is determined in step S200 that the user 2 has boarded the vehicle 20 (step S200; Yes), the process proceeds to step S311. If it is determined that the user 2 has not boarded the vehicle 20 (step S200; No), the process proceeds to step S312.

[0052] In step S311, the processor 32 permits at least the second payment device 21 to make the first payment. When the second payment device 21 is permitted to make the first payment, the process proceeds to step S313. Information required for the second payment device 21 to make the first payment is transmitted to the second payment device 21 by the processor 32 from among the management information stored in the memory 33. The transmission of information may be performed at the same time that the second payment device 21 is permitted to make the first payment, or may be performed in advance if the user 2 and the vehicle 20 are linked in advance. In step S311, the processor 32 may permit only the second payment device 21 to make the first payment, or may permit both the first payment device 11 and the second payment device 21 to make the first payment.

[0053] When the management device 31 authorizes the second payment device 21 to make a payment in step S311, the management device 31 may simultaneously cause the display screen of the second payment device 21 to display the payment information of the user 2. In this case, the user 2 does not need to perform operations such as opening a payment screen, and therefore the transaction can be carried out more smoothly.

[0054] In step S312, the processor 32 authorizes at least the first payment device 11 to make the first payment. Information necessary for the first payment device 11 to make the first payment is transmitted by the processor 32 to the first payment device 11 from among the management information stored in the memory 33. The transmission of the information may be performed simultaneously with the first payment device 11 being authorized to make the payment, or may be performed in advance. In step S312, the processor 32 may authorize only the first payment device 11 to make the first payment, or may authorize both the first payment device 11 and the second payment device 21 to make the first payment. When the first payment device 11 is authorized to make the first payment, the process proceeds to step S313.

[0055] In step S313, the processor 32 determines whether the first payment is completed by the first payment device 11 or the second payment device 21. If the first payment is completed by either payment device (step S313; Yes), the process ends. If the first payment is not completed by either payment device (step S313; No), the process returns to step S200.

[0056] An effect common to the first processing example and the processing examples described below is that the user 2 can make a payment using the second payment device after getting into the vehicle 20. After using a service or purchasing a product at a commercial facility, the user 2 can get into the vehicle 20 without having to wait to make a payment at the first payment device 11. In addition, the first payment is seamlessly permitted to the second payment device 21 when the user 2 gets into the vehicle 20, so the user 2 does not need to go through any special procedures. In this way, this embodiment can reduce the waiting time of the user 2 before getting into the vehicle 20, improving the convenience of the user 2. Furthermore, it can also alleviate congestion caused by waiting in a line for payment.

[0057] Furthermore, until the user 2 gets into the vehicle 20, the user 2 can make a payment using the first payment device 11 as usual. Therefore, convenience is not lost for the user 2 who wishes to remain in the commercial facility after completing the payment, or for the user 2 who wishes to cancel the use of the vehicle 20 after using a service or purchasing a product in the commercial facility.

[0058] 3-2. Second processing example 6 is a flowchart showing a second example of the process performed by the management device 31 to manage the first payment device 11 and the second payment device 21. In the second example, the process of step S300 is different from the first example.

[0059] In steps S100 and S200, the same processing as in the first processing example is performed. If it is determined in step S200 that the user 2 has boarded the vehicle 20 (step S200; Yes), the processing proceeds to step S321. If it is determined that the user 2 has not boarded the vehicle 20 (step S200; No), the processing proceeds to step S322.

[0060] In step S321, the processor 32 authorizes the first payment to both the first payment device 11 and the second payment device 21. When the first payment is authorized, the process proceeds to step S323.

[0061] In step S322, the processor 32 authorizes at least the first payment device 11 to make the first payment. In step S322, the processor 32 may authorize both the first payment device 11 and the second payment device 21 to make the first payment, or may authorize only the first payment device 11 to make the first payment. When the first payment is authorized, the process proceeds to step S323.

[0062] In step S323, the processor 32 determines whether or not the first payment by the first payment device 11 has been completed. If the first payment by the first payment device 11 has been completed (step S323; Yes), the process proceeds to step S325. If the first payment by the first payment device 11 has not been completed (step S323; No), the process proceeds to step S324.

[0063] In step S324, the processor 32 determines whether or not the first payment by the second payment device 21 has been completed. If the first payment by the second payment device 21 has been completed (step S324; Yes), the process proceeds to step S326. If the first payment by the second payment device 21 has not been completed (step S324; No), the process returns to step S200.

[0064] In step S325, the processor 32 prohibits the second payment device 21 from making the first payment. When the first payment by the second payment device 21 is prohibited, the process ends.

[0065] In step S326, the processor 32 prohibits the first payment device 11 from making the first payment. When the first payment device 11 is prohibited from making the first payment, the process ends.

[0066] The second processing example is a process for preventing a so-called double payment state in which the same first payment is completed by both the first payment device 11 and the second payment device 21. In the second example, when the first payment is completed by one of the first payment device 11 and the second payment device 21, the first payment is prohibited from being made to the other payment device. Therefore, it is possible to prevent the same first payment from being made by both the first payment device 11 and the second payment device 21, resulting in a double payment.

[0067] 3-3.Third processing example 7 is a flowchart showing a third example of the process performed by the management device 31 to manage the first payment device 11 and the second payment device 21. In the third example, the process of step S300 is different from the first and second examples.

[0068] In steps S100 and S200, the same processes as those in the first and second processing examples are performed. If it is determined in step S200 that the user 2 has boarded the vehicle 20 (step S200; Yes), the process proceeds to step S331. If it is determined that the user 2 has not boarded the vehicle 20 (step S200; No), the process proceeds to step S332.

[0069] In step S331, the processor 32 permits the first payment to be made only by the second payment device 21. When the second payment device 21 is permitted to make the first payment, the process proceeds to step S333.

[0070] In step S332, the processor 32 permits the first payment to be made only by the first payment device 11. When the first payment is permitted for the first payment device 11, the process proceeds to step S333.

[0071] In step S333, the processor 32 determines whether the first payment by the first payment device 11 or the second payment device 21 has been completed. If the first payment has been completed (step S333; Yes), the process ends. If the first payment has not been completed (step S333; No), the process returns to step S200.

[0072] The third processing example is also a process for preventing a double payment from being made and the same first payment being completed by both the first payment device 11 and the second payment device. Only one of the first payment device 11 and the second payment device 21 is permitted to make the first payment by the management device 31. Therefore, the same first payment is not made by both the first payment device 11 and the second payment device 21, and double payments are prevented.

[0073] 3-4. Fourth processing example Fig. 8 is a flowchart showing a fourth example of the process performed by the management device 31 to manage the first payment device 11 and the second payment device 21. The flowchart shown in Fig. 8 is realized by the processor 32 executing the program 33a. When the management device 31 is notified that the user 2 has received a service or purchased a product, the process in Fig. 8 starts.

[0074] In steps S100 and S200, the same processing as in the first example is performed. In step S300, any processing of step S300 in the first, second, or third example may be performed. In the following description, the processing of step S300 will be described as being the same as that in the first processing example, as an example.

[0075] The processes in steps S311, S312, and S313 are the same as those described in the first example. If it is determined in step S313 that the first payment has been completed by any of the payment devices (step S313; Yes), the process proceeds to step S500. If the first payment has not been completed by any of the payment devices (step S313; No), the process proceeds to step S400.

[0076] In step S400, the processor 32 prohibits the vehicle 20 from traveling. When the traveling is prohibited, the process returns to step S200. The vehicle 20 prohibited from traveling in step S400 is the vehicle 20 in which the user 2 is scheduled to board or is currently boarding. However, if the vehicle 20 is an AVP vehicle, the vehicle 20 is permitted to automatically travel from the parking space to the boarding / disembarking position. In the case of an AVP vehicle, what is prohibited in step S400 is the traveling of the vehicle 20 with the user 2 on board. Note that, if the user 2 is not in the vehicle 20 at the stage when the process of step S400 starts, and the vehicle 20 in which the user 2 is scheduled to board has not been determined, the process of step S400 is skipped, and the process returns to step S200.

[0077] In step S500, the processor 32 permits the vehicle 20 to travel. When travel is permitted, the process ends. The vehicle 20 permitted to travel in step S500 is the vehicle 20 in which the user 2 plans to board or is currently boarding. Note that, when the process of step S500 starts, if the user 2 is not in the vehicle 20 and the vehicle 20 to be boarded has not been determined, the process of step S500 is skipped and the process ends.

[0078] In a fourth processing example, the vehicle 20 is prohibited from traveling until the first payment is completed by any of the payment devices. Prohibiting the vehicle 20 from traveling can prevent the user 2 from traveling in the vehicle 20 without completing the first payment for reasons such as forgetting to pay. Once the first payment is completed, the vehicle 20 is permitted to travel, and the user 2 can travel in the vehicle 20.

[0079] 4. An embodiment in which a second payment device makes a payment for a vehicle service In this embodiment, the service using the vehicle 20 is provided to the user 2 as a service different from the service that is the subject of the first payment. Hereinafter, in this embodiment, the service using the vehicle 20 that is provided to the user 2 as a service different from the service that is the subject of the first payment is referred to as a vehicle service. Moreover, the payment for the vehicle service is referred to as a second payment. The second payment is configured to be able to be made by the second payment device 21.

[0080] The vehicle service is a travel service or AVP service using the vehicle 20. The travel service using the vehicle 20 is, for example, a service for travelling using the vehicle 20 as a rental car or a shared car. The AVP service using the vehicle 20 includes an AVP service in the case where the vehicle 20 is a privately owned vehicle of the user 2, and an AVP service in the case where the vehicle 20 is a rental car or a shared car.

[0081] In this embodiment, when the management device 31 permits the second payment device 21 to make the first payment, the management device 31 permits the second payment device 21 to make the first payment and the second payment together. In this embodiment, the user 2 can also select to make a payment with the second payment device 21. Instead of spending a waiting time to make a payment with the first payment device 11, the user 2 can get into the vehicle 20 immediately after using a service or purchasing a product at a commercial facility and make a payment with the second payment device 21. Furthermore, even if the vehicle service is not included in the services that are subject to the first payment, the user 2 can make a payment at once with the second payment device 21. When the user 2 uses the vehicle service, the first payment and the second payment can be completed together with the second payment device 21, which further improves the convenience of the user 2. [Explanation of symbols]

[0082] 2. Users 2a User 2b User 2c User 11 First payment device 12 processors 13. Memory 14 Interface 20 Vehicles 20x Vehicles 21 Second payment device 21x Second payment device 22 processors 23 Memory 24 Interface 25 Detection Device 25x detector 31 Management device 32 processors 33 Memory 33a Program 34 Interface 100 Payment Systems

Claims

1. A management device that manages a first payment device that performs payment for use of a service or purchase of a product and a second payment device installed in a vehicle used by a user, a storage device that stores management information linking the user, the service used by the user or the product purchased by the user, and the vehicle; and one or more processors; The one or more processors: Obtaining detection information from a detection device mounted on the vehicle; determining whether the user who has used the service or purchased the product has boarded the vehicle based on the management information and the detection information; until it is determined that the user who has used the service or purchased the product has boarded the vehicle, transmits information regarding the first payment, which is included in the management information, to the first payment device so that the first payment device can make a first payment for the use of the service or the purchase of the product; After it is determined that the user who has used the service or purchased the product has boarded the vehicle, information related to the first payment among the management information is transmitted to the second payment device so that at least the second payment device can perform the first payment. Management device.

2. The management device according to claim 1 , The one or more processors: The vehicle is prohibited from traveling until the first payment is completed by the first payment device or the second payment device. Management device.

3. 3. The management device according to claim 1, The second payment device is configured to be able to make a payment for a vehicle service that utilizes the vehicle. Management device.

4. The management device according to claim 3, The one or more processors: When transmitting information regarding the first payment to the second payment device so that the second payment device can perform the first payment, information regarding the second payment in the management information is transmitted to the second payment device so that the first payment and the second payment for the vehicle service can be performed together. Management device.

5. The management device according to claim 3, The vehicle service is a transportation service using the vehicle or an automatic valet parking service. Management device.

6. 3. The management device according to claim 1, The one or more processors: After it is determined that the user has boarded the vehicle, information regarding the first payment is transmitted to both the first payment device and the second payment device so that the first payment can be performed by both the first payment device and the second payment device; When the first payment is completed by one of the first payment device and the second payment device, the other of the first payment device and the second payment device is prohibited from making the first payment. Management device.

7. 3. The management device according to claim 1, The one or more processors: until it is determined that the user who has used the service or purchased the product has boarded the vehicle, transmitting information regarding the first payment only to the first payment device so that the first payment can be made; After it is determined that the user who has used the service or purchased the product has boarded the vehicle, information regarding the first payment is transmitted only to the second payment device so that the user can make the first payment. Management device.

8. A management method for causing a management device to manage a first payment device that performs payment for use of a service or purchase of a product and a second payment device installed in a vehicle used by a user, the method comprising: Acquiring management information linking the user, the service used by the user or the product purchased by the user, and the vehicle; acquiring detection information from a detection device mounted on the vehicle; determining whether the user who has used the service or purchased the product has boarded the vehicle based on the management information and the detection information; until it is determined that the user who has used the service or purchased the product has boarded the vehicle, transmitting information related to the first payment among the management information to the first payment device so that the first payment device can make a first payment for the use of the service or the purchase of the product; After it is determined that the user who has used the service or purchased the product has boarded the vehicle, transmitting information related to the first payment among the management information to the second payment device so that at least the second payment device can perform the first payment. The management device is caused to perform Management method.

9. A payment system including a first payment device that makes a payment for using a service or purchasing a product, and a second payment device that is installed in a vehicle used by a user, a storage device that stores management information linking the user, the service used by the user or the product purchased by the user, and the vehicle; and one or more processors; The one or more processors: Obtaining detection information from a detection device mounted on the vehicle; determining whether the user who has used the service or purchased the product has boarded the vehicle based on the management information and the detection information; until it is determined that the user who has used the service or purchased the product has boarded the vehicle, transmits information regarding the first payment, which is included in the management information, to the first payment device so that the first payment device can make a first payment for the use of the service or the purchase of the product; After it is determined that the user who has used the service or purchased the product has boarded the vehicle, information related to the first payment among the management information is transmitted to the second payment device so that at least the second payment device can perform the first payment. Payment system.

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