Information processing system, information processing method, information processing device, and program

Abstract

To improve convenience for users by enabling the selection of single or a plurality of vehicle services corresponding to users' needs.SOLUTION: An information processing system for providing a user with a vehicle 500 and one or more vehicle services using the vehicle 500 includes input means 111 for inputting at least one piece of information showing an attribute of the user and a use mode of the vehicle 500 in accordance with operation in a user terminal 200, selection means 112 for selecting one or more vehicle services from among the vehicle services on the basis of the information inputted by the input means 111, and display control means 113 for displaying information indicating the vehicle services selected by the selection means 112 in the user terminal 200.SELECTED DRAWING: Figure 9

Description

[Technical field]

[0001] The present invention relates to an information processing system, an information processing method, an information processing device, and a program for providing a vehicle such as an electric vehicle and a vehicle service using the vehicle to a user. [Background technology]

[0002] Various vehicle services using vehicles are known. For example, Patent Document 1 describes a service in which advertisements are displayed on a monitor display unit attached to the exterior of a vehicle, and benefits such as discounts on vehicle usage fees are given depending on the duration or number of times the advertisements are displayed. Patent document 2 describes a service that includes a location acquisition unit that acquires the location of a vehicle, and advertises a store when the vehicle is located in the area surrounding a store, and provides a discount on the vehicle usage fee based on advertising fees. Patent Document 3 describes storing electricity generated by solar panels in an electricity storage facility and supplying the stored electricity to a vehicle, and also describes calculating a lower usage fee in certain cases. Patent Document 4 describes supplying power to an external device such as a micro-mobility device. Patent Document 5 describes a service in which battery packs to be mounted on electric vehicles or the like are rented out at a battery station. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] JP 2013-148982 A [Patent Document 2] JP 2018-36777 A [Patent Document 3] JP 2017-162370 A [Patent Document 4] JP 2020-86531 A [Patent Document 5] JP 2017-091425 A Summary of the Invention [Problem to be solved by the invention]

[0004] However, there was no mechanism for integrating and providing the various vehicle services disclosed in these patent documents. For this reason, it is not possible to select one or more vehicle services according to the user's needs, which is inconvenient for the user. [Means for solving the problem]

[0005] In view of the above problems, an information processing system according to one embodiment of the present invention is an information processing system for providing a user with a vehicle and one or more vehicle services using the vehicle, and includes an input means for inputting at least one piece of information indicating the user's attributes and the usage manner of the vehicle in response to an operation on a user terminal, a selection means for selecting one or more vehicle services from among the vehicle services based on the information input by the input means, and a display control means for displaying information indicating the vehicle service selected by the selection means on the user terminal.

[0006] Furthermore, an information processing method according to another aspect of the present invention is an information processing method for providing a user with a vehicle and one or more vehicle services using the vehicle, the information processing method including the steps of inputting at least one of information indicating the attributes of the user and information indicating the usage manner of the vehicle, selecting one or more vehicle services from among the vehicle services based on the input information, and displaying the selected vehicle services.

[0007] In addition, an information processing device according to another aspect of the present invention is an information processing device for providing a user with a vehicle and one or more vehicle services using the vehicle, and is equipped with an input means for inputting at least one piece of information indicating the attributes of the user and the usage manner of the vehicle in response to an operation on a user terminal, a selection means for selecting one or more vehicle services from the vehicle services based on the information input by the input means, and a display control means for displaying the vehicle service selected by the selection means on the user terminal.

[0008] In addition, a program according to another aspect of the present invention causes a computer to execute an input means for inputting at least one piece of information indicating the attributes of the user and the usage manner of the vehicle in response to an operation on a user terminal, a selection means for selecting one or more vehicle services from the vehicle services based on the information input by the input means, and a display control means for displaying the vehicle service selected by the selection means on the user terminal. Effect of the Invention

[0009] According to the present invention, a single vehicle service or a plurality of vehicle services can be selected according to user needs, thereby improving user convenience. [Brief description of the drawings]

[0010] [Figure 1] 1 is a diagram showing an overview of an information processing system according to an embodiment of the present invention. [Diagram 2] FIG. 2 is a diagram illustrating a hardware configuration of a server. [Diagram 3] FIG. 2 is a hardware configuration diagram of a user terminal. [Figure 4] FIG. 2 is a hardware configuration diagram of a carrier terminal. [Diagram 5] FIG. 2 is a hardware configuration diagram of a management operator terminal. [Figure 6] FIG. 1 is a diagram showing a flow of an advertising service. [Figure 7] FIG. 2 is a diagram showing the flow of an electricity selling service. [Figure 8] FIG. 1 is a diagram showing various fee plans for a battery sharing service. [Figure 9] FIG. 2 is a functional configuration diagram of the information processing system. [Figure 10] 13 is a diagram showing a selection criteria table. [Figure 11] FIG. 11 is an example of data recorded in a member database. [Figure 12] FIG. 4 is an example of data recorded in a vehicle database. [Figure 13] 1 is a sequence chart showing a processing method in an information processing system. [Figure 14] 13A is an example of the first half of the member menu screen, and FIG. 13B is an example of the second half of the member menu screen. [Figure 15] 10 is a flowchart showing a method for determining whether or not a vehicle can be provided. [Figure 16] 13A is an example of a top page of the management screen, and FIG. 13B is an example of a details page of the management screen. [Figure 17] 13A is an example of an advertising explanation screen, FIG. 13B is an example of a CO2 reduction explanation screen, and FIG. 13C is an example of a quantitative information display screen. [Figure 18] 13A is an example of the first half of the confirmation screen, and FIG. 13B is an example of the second half of the confirmation screen. [Figure 19] 13A is an example of a recommended option display screen, FIG. 13B is an example of a battery share explanation screen, and FIG. 13C is an example of a quantitative information display screen. [Figure 20] 13A is a diagram showing that the confirm button has been selected on the member menu screen, and FIG. 13B is an example diagram of a contract information screen. DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS

[0011] An embodiment of the information processing system 1 of the present invention will be described in detail below. FIG. 1 is a diagram showing an overview of an information processing system 1 according to an embodiment of the present invention. The information processing system 1 comprises a server 100, a user terminal 200, an operator terminal 300, and a management operator terminal 400, which work together to perform information processing to provide users with vehicles 500 owned or managed by the operator, and various vehicle services using the vehicles 500. The user terminal 200 is an information terminal that can be operated by a user. The business operator terminal 300 is an information terminal that can be operated by employees or managers of the business operator, and is assumed to be installed in a business establishment, which is a facility of the business operator. For this reason, the terms "business operator" and "establishment" are synonymous. The management company terminal 400 is an information terminal that can be operated by employees or managers of the management company, and is installed in the facility of the management company. The business operator manages the vehicle 500 mainly at a business establishment called a service station (SS), and rents out the managed vehicle 500 to users through this business establishment. It is assumed that the businesses (businesses) are located throughout the country and have a certain partnership relationship, but this is not limited to this, and for example, there may be only one business operator (business establishment). The management company is a company that comprehensively manages the companies and each company, and is assumed to be, for example, a manufacturer of a specific vehicle 500 or other management company.

[0012] Vehicles 500 that can be provided by businesses include internal combustion engine vehicles such as gasoline vehicles, electric vehicles (hereinafter also referred to as EVs), and the like. The internal combustion engine vehicle is a vehicle 500 such as a gasoline-powered vehicle that is capable of running by burning fuel such as gasoline and driving an engine using the resulting combustion gas. The EV is a vehicle 500 that can run by electrically driving a motor. EVs are equipped with storage batteries and run on electricity stored in the batteries through charging. In addition, the vehicle 500 provided by the operator is not limited to an internal combustion engine vehicle or an EV, and various means of transportation (two-wheeled vehicles, drones, etc.) can be provided.

[0013] There are also electric vehicles called ultra-compact EVs, which are smaller than a minicar. Examples of ultra-compact EVs include vehicles with a seating capacity of four people or less, a top speed of 60km / h or less, a rated output of 0.6kW or more, a length of 2.5m or less, a width of 1.3m or less, a height of 2.0m or less, and a maximum load capacity of 350kg or less. In addition, the battery installed in this ultra-compact EV has a capacity of 10kWh (single cell type) and a charging time of 6 to 8 hours, achieving a driving range of approximately 100 to 120km when fully charged. The storage batteries installed in ultra-compact EVs are smaller and lighter than those installed in general EVs, so they are expected to be easy for users to carry and to be easily attached and detached to vehicle 500 by the user. It should be noted that the vehicle 500 provided by the operator is equipped with a positioning means such as GNSS (global navigation satellite system) and is equipped with a car navigation system (hereinafter abbreviated as car navigation) that uses the positioning function to provide the current location while driving and records the driving history (history of driving location and driving distance).

[0014] Contract types for the vehicle 500 include "lease," "subscription (hereinafter referred to as "subscription")," "car sharing (hereinafter referred to as "car share")," and "rental." Each contract type has different contract methods and settlement methods (payment methods), for example. "Leasing" allows for medium to long-term contract periods ranging from six months to ten years, and the payment method is a fixed amount (flat rate) paid by the user on a yearly or monthly basis. "Subscription" allows for medium to long-term contracts similar to leasing, and the payment method is a fixed amount (flat rate) paid by the user each month. "Car sharing" allows for short-term contract periods as well as ultra-short-term contracts, such as in 15-minute increments, and the payment method is a lump sum payment based on the period of use after returning the vehicle 500. "Rental" allows for short-term contract periods, such as a few days, one day, or one hour, and the payment method is a lump sum payment based on the period of use after returning the vehicle 500. It is assumed that ownership of vehicle 500 is basically held by each business entity that manages vehicle 500, but it may also be a system in which ownership is held by another company (for example, a leasing company).

[0015] The business operator can not only provide (rent) the vehicle 500 but also provide a vehicle service as an option. Optional vehicle services include various insurance services and EV charging (electricity sales), as well as advertising, SNS (Social Networking Service) posting / viewing, maintenance, autonomous driving, limited-time packs, ultra-compact EVs, electricity sales, CO2 reduction, and battery sharing. Although "autonomous driving" is a function option and "ultra-compact EV" is a vehicle option, for the sake of convenience they are both included in vehicle services.

[0016] FIG. 2 is a diagram showing the hardware configuration of the server 100. As shown in FIG. The server 100 is an information processing device including a processor 101, a memory 102, a storage 103, and a communication device 104. The processor 101 executes a program to control each unit of the server 100 and perform processing to realize the functions of the server 100. The processor 101 may be, for example, a CPU (Central Processing Unit). The memory 102 is a computer-readable recording medium, and stores a program executed by the processor 101. The memory 102 may include, for example, a random access memory (RAM) and a read only memory (ROM). The storage 103 is a computer-readable recording medium, and stores various data and programs used by the processor 101. The storage 103 may be, for example, a hard disk drive (HDD) or a solid state drive (SSD). The communication device 104 is connected to a communication network 600 such as the Internet, and performs data communication with the user terminal 200 via the communication network 600, for example.

[0017] FIG. 3 is a diagram showing the hardware configuration of the user terminal 200. As shown in FIG. The user terminal 200 is an information terminal used by a user to apply for the vehicle 500 or various vehicle services using the vehicle 500, and examples of the user terminal 200 include a personal computer, a tablet terminal, and a smartphone. The user terminal 200 includes a processor 201 , a memory 202 , a storage 203 , an operation device 204 , a display device 205 , and a communication device 206 . The processor 201 executes a program to control each unit of the user terminal 200 and perform processing to realize the functions of the user terminal 200. The processor 201 may be, for example, a CPU. The memory 202 is a computer-readable recording medium, and stores a program executed by the processor 201. The memory 202 includes, for example, a RAM and a ROM. The storage 203 is a computer-readable recording medium, and stores various data and programs used by the processor 201. The storage 203 may be, for example, a flash memory. The operation device 204 is used to operate the user terminal 200. The operation device 204 corresponds to, for example, a keyboard or a mouse in a personal computer, or a touch panel in a smartphone or a tablet terminal. The display device 205 displays various screens for the user to receive the vehicle 500 and vehicle services. For example, a liquid crystal display is used for the display device 205. The display device 205 may be integrated with a touch sensor to form a touch panel. The communication device 206 is connected to a communication network 600 and performs data communication with, for example, the server 100 via the communication network 600 .

[0018] FIG. 4 is a diagram showing the hardware configuration of the operator terminal 300. As shown in FIG. The business operator terminal 300 is an information terminal installed at each business establishment, and examples of the terminal include a personal computer, a tablet terminal, and a smartphone. The operator terminal 300 includes a processor 301 , a memory 302 , a storage 303 , an operation device 304 , a display device 305 , and a communication device 306 . The processor 301 executes a program to control each unit of the operator terminal 300 and perform processing to realize the functions of the operator terminal 300. The processor 301 may be, for example, a CPU. The memory 302 is a computer-readable recording medium, and stores a program executed by the processor 301. The memory 302 includes, for example, a RAM and a ROM. The storage 303 is a computer-readable recording medium, and stores various data and programs used by the processor 301. The storage 303 may be, for example, a flash memory. The operation device 304 is used to operate the operator terminal 300. The operation device 304 corresponds to, for example, a keyboard or a mouse of a personal computer. The display device 305 displays a screen for the business operator to check the vehicle 500 and the application details for vehicle services. For example, a liquid crystal display is used for the display device 305. The display device 305 may be integrated with a touch sensor to form a touch panel. The communication device 306 is connected to a communication network 600 and performs data communication with, for example, the server 100 via the communication network 600 .

[0019] FIG. 5 is a diagram showing the hardware configuration of the management operator terminal 400. As shown in FIG. The management company terminal 400 is an information terminal installed in the facility of the management company, and examples of the information terminal include a personal computer, a tablet terminal, and a smartphone. The management operator terminal 400 includes a processor 401 , a memory 402 , a storage 403 , an operation device 404 , a display device 405 , and a communication device 406 . The processor 401 executes a program to control each unit of the management operator terminal 400 and perform processing to realize the functions of the management operator terminal 400. The processor 401 may be, for example, a CPU. The memory 402 is a computer-readable recording medium, and stores a program executed by the processor 401. The memory 402 includes, for example, a RAM and a ROM. The storage 403 is a computer-readable recording medium, and stores various data and programs used by the processor 401. The storage 403 may be, for example, a flash memory. The operation device 404 is used to operate the management company terminal 400. The operation device 404 corresponds to, for example, a keyboard or a mouse of a personal computer. The display device 405 displays a screen for the management company to check various information. The display device 405 may be, for example, a liquid crystal display. The communication device 406 is connected to a communication network 600 and performs data communication with, for example, the server 100 via the communication network 600 .

[0020] Here, each vehicle service provided by the operator will be described. ·"advertisement" "Advertising" is an advertising service in which the operator displays advertisements on the vehicle 500 (for example, by attaching a sticker or displaying it on a display) while driving the vehicle and passes on advertising fees (profits) to the user. Specifically, this is a service that allows for a discount on the vehicle usage fee based on the advertising fees. FIG. 6 is a diagram showing the flow of the advertisement service. During the usage period, the user drives the vehicle 500 with advertisements displayed on it, and at predetermined intervals (e.g., one month), the user provides the business operator with the driving history (information that can identify the driving position and distance traveled) recorded by the car navigation system during that period (1).

[0021] The business operator calculates the distance traveled in urban areas, suburban areas, and rural areas based on the travel location and distance traveled specified from the travel history provided by the user, and calculates the advertising fee based on the calculation results. If the distance traveled in urban areas is x, the distance traveled in suburban areas is y, and the distance traveled in rural areas is z, the advertising fee is calculated based on the following formula 1. Advertising fee = x × k1 + y × k2 + z × k3 (Equation 1) (k1,k2,k3 are coefficients.k1>k2>k3) The reason for k1>k2>k3 is that the population density is higher in suburban areas than in rural areas, and the population density is higher in urban areas than in suburban areas, so that there is a high possibility that more people will see the advertisement displayed on vehicle 500. In other words, because advertising is expected to be more effective in areas with higher population density, advertising fees are higher in suburban areas than in rural areas, and higher in urban areas than in suburban areas.

[0022] The business entity charges the calculated advertising fee to the advertising client (2), and the advertising client pays the invoiced advertising fee to the business entity (3). On the other hand, the operator bills the user of the vehicle 500 and the “advertising” service for the amount obtained by deducting the advertising fee from the usage fee for the vehicle 500 (4), and the user pays the usage fee for the vehicle 500, with the advertising fee deducted, to the operator (5). In this way, by using the "advertising" service, the user can keep the usage fee for the vehicle 500 low. For this reason, "advertising" can be said to be a vehicle service suitable for "individual" users who place importance on cost. We say "individual" because it is difficult to imagine that corporate users would display advertisements for others. The advertisement fee and the usage fee may be calculated manually or automatically by a device such as the server 100. In addition, after the usage period ends, the advertising fee can be charged to the advertising client, or the equivalent amount of the advertising fee can be returned (cash back) to the user.

[0023] "SNS posting / viewing" "SNS Posting / Viewing" is an information transmission service that transmits information about the vehicle 500, and is a service that awards points according to the number of posts and views on SNS related to the vehicle being used. The points can be accumulated, and the user can receive discounts on vehicle usage fees and charging fees as benefits according to the number of points accumulated. Points can be calculated based on the following formula 2 or 3. Points = number of SNS posts × k4 (k4 is a coefficient) (Equation 2) Points = number of SNS views × k5 (k5 is a coefficient) (Equation 3) “SNS posting / viewing” may be made selectable only for a specific vehicle 500 . In particular, "SNS posting / viewing" is beneficial for businesses because it spreads information about a specific vehicle 500 that has low awareness, such as an ultra-compact EV or a new model vehicle, thereby increasing awareness of the vehicle 500 and increasing the number of users. For this reason, we provide an "SNS posting / viewing" service that gives points as compensation for posting or viewing on SNS for vehicle 500.

[0024] For this reason, "SNS posting / viewing" can be said to be a useful service for cost-conscious users. In addition, since SNS is widely used by students and young people under the age of 30, "SNS posting / viewing" can be said to be a service suited to these younger users. In addition, for "SNS posting / viewing," points may be awarded for posting or viewing during the usage period, and such a time limit may not be set. In addition, the calculation of the number of posts and views on SNS can be a manual process, in which the business operator checks based on a declaration from the user and then calculates the points based on the results of that check, or the number of posts, views, and points can be automatically calculated on the business operator's device by linking with a management device on the SNS side.

[0025] ·"maintenance" "Maintenance" is a service that gives points according to the maintenance fee by receiving paid maintenance services such as vehicle inspections and parts replacement including storage batteries provided by the company. The points can be accumulated, and as a reward according to the number of points accumulated, the user can receive discounts on vehicle usage fees and charging fees. Points can be calculated based on the following formula 4. Points = Maintenance fee × k6 (k6 is a coefficient) (Formula 4) For this reason, "Maintenance" is a service suitable for users who place a high priority on safety.

[0026] "Autonomous driving" "Autonomous driving" is a service that allows a vehicle to automatically travel to a destination and along a route by setting the destination and route in advance. "Autonomous driving" can be provided as an option by adding (downloading) publicly known automatic driving software or by replacing the vehicle 500 with one that already has an automatic driving function. "Autonomous driving" is a cutting-edge and advanced feature, making it a service suitable for users who place importance on functionality. In addition, because "autonomous driving" can reduce accidents caused by human factors such as driving error, it is also a service suitable for users who place a high priority on safety. For example, since there are many man-made accidents caused by elderly people (e.g., 65 years or older), this service is also suitable for elderly users.

[0027] - Limited Time Pack The "limited-time packs" include weekday packs that are limited to use on weekdays, packs that are limited to use on holidays, and time-of-day packs that are limited to use during specific hours. These are services that can be used at a lower price than the regular vehicle usage fee depending on the period of time. For this reason, the "limited time pack" is a service suitable for cost-conscious users. In addition, since the "Limited Time Pack" is suitable for short-term or very short-term use, it is a service that assumes that the "contract type" is rental or car sharing.

[0028] ·“Ultra small EV” "Ultra-compact EVs" can be selected as the vehicle to be used by users through selection operations, and can also be offered as an optional service. Due to their long driving range, ultra-compact EVs are suitable for travel within short distances, are safer than motorcycles, and in the unlikely event of an accident, their speed and weight mean that they will not cause significant damage. They can also be easily ridden by elderly people and others who are not confident in their driving skills. For this reason, the "ultra-compact EV" is a vehicle 500 suitable for elderly users, users who only travel within the vicinity, and users who place importance on safety.

[0029] "Electricity sales" "Electricity selling" is a service that can be used when the vehicle used is an EV (including ultra-compact EV). In the following, unless specifically stated as "ultra-compact EV", EV includes ultra-compact EV. "Electricity selling" is an electricity transfer service that transfers the electricity stored in the battery of the EV (electric vehicle) being used to a designated recipient, and is a service that allows for a discount on the vehicle usage fee equivalent to the payment for this transfer. Specifically, by electrically connecting the vehicle to be used and a power storage device installed at the delivery destination, the electricity stored in the battery of the vehicle to be used can be output and stored in the power storage device, and the electricity can be delivered to the delivery destination. Examples of delivery destinations include factories, apartment complexes, local governments, and business premises (SS) operated by businesses.

[0030] FIG. 7 is a diagram showing a flow of the electricity selling service. The flow of electricity sales when the recipient is a business operator will be described below. In this case, the user first brings the vehicle to the business premises and connects it to a power storage device installed at the business premises to output electricity. As a result, the electricity stored in the vehicle is transferred to the business operator (1). The company calculates the price for the electricity delivered to it by the user. The price can be calculated based on the selling price of electricity in the wholesale electricity trading market (hereinafter referred to as the market selling price). For example, if the market selling price (unit price) at the time of delivery is α (yen / kWh), the price when an amount of electricity β (kWh) is delivered to a business operator can be calculated using the following formula 5. Price = α (yen / kWh) × β (kWh) (Equation 5)

[0031] The operator bills the user for the use of the vehicle by deducting the amount of the consideration from the usage fee (2), and the user pays the fee reduced by the consideration to the operator (3). The flow of selling electricity when the recipient is another business operator that has a partnership with the business operator (hereinafter referred to as a partner business operator) will be explained. In this case, the user first brings the vehicle to the affiliated business's facility and connects it to a power storage device installed at the facility to output power. As a result, the power stored in the vehicle is transferred to the affiliated business (1-1). The partner company calculates the price for the electricity transferred from the user in the same manner as described above. The partner business pays the business a compensation amount (1-2). The operator charges the vehicle usage fee by deducting the amount of the consideration (2), and the user pays the fee, with the amount of the consideration reduced, to the operator (3). In this way, by utilizing "electricity selling," users can keep vehicle usage fees low. For this reason, "selling electricity" can be said to be a service suitable for cost-conscious users, assuming that the vehicle being used is an EV.

[0032] "CO2 reduction" "CO2 Reduction" is a service available when the vehicle used is an EV. Because EVs emit extremely small amounts of carbon dioxide (CO2) while driving, they can reduce CO2 emissions relatively compared to the amount of CO2 emitted by conventional, popular vehicles (here meaning gasoline-powered vehicles), and as a result, they can effectively reduce CO2 emissions. Reducing CO2 emissions is a global environmental issue, and it is also beneficial for businesses to recommend "CO2 reduction" services, as they can increase their corporate value and credibility. With this in mind, the "CO2 Reduction" service awards points according to the amount of CO2 reduction calculated using a specified method. Points can be accumulated, and users can receive discounts on vehicle usage fees and charging fees as per the number of points they have accumulated.

[0033] Points can be calculated using the following formula 6. Points = CO2 reduction amount × k7 (k7 is a coefficient) (Equation 6) The amount of CO2 reduction of the EV, which is the vehicle used, can be calculated based on the following formulas 7 to 9. ·CO2 emissions of the vehicle used A = mileage (km) × electricity consumption rate (Wh / km) × CO2 emission coefficient of electricity ··· (Equation 7) CO2 emissions from a gasoline vehicle of the same weight as the vehicle used B = mileage (km) ÷ fuel efficiency (km / liter) of a gasoline vehicle of the same weight as the vehicle used × CO2 emissions per liter of gasoline (kg) (Equation 8) ·CO2 reduction of vehicle use=BA ···(Equation 9) In addition, published values ​​can be used for the electricity consumption rate, the CO2 emission coefficient for electricity, the fuel efficiency of a gasoline vehicle of the same weight as the vehicle used, and the CO2 emissions per liter of gasoline. For this reason, "CO2 Reduction" can be said to be a service suitable for cost-conscious users, assuming that the vehicle used is an EV.

[0034] "Battery Share" "Battery Share" is a service that can be used when the vehicle used is an EV, and is a battery provision service in which EV batteries are rented out to multiple users for sharing at facilities (hereinafter referred to as "battery stations") that keep EV batteries charged and managed. As described above, "Battery Share" is basically a storage battery rental service, and since users can rent storage batteries that are always charged, there is no need for charging time. By loading the storage battery into vehicle 500, users can prevent running out of power while traveling and can travel long distances without having to charge along the way, making it a highly convenient service for users. In addition, "Battery Share" is a service that is limited to vehicles that have on-board storage batteries that can be attached or detached by the user and that are lightweight and small enough to be portable. In this regard, the battery capacity of a normal EV (excluding ultra-compact EVs) is 40kWh, which is too large and heavy for users to carry around, whereas the battery capacity of an ultra-compact EV is smaller at 10kWh, which is a size and weight that users can easily carry around. Therefore, it can be said that Battery Share is a service that is more suitable for ultra-compact EVs.

[0035] Furthermore, Battery Share is unique in that it does not simply lend out storage batteries, but separates the vehicle itself and the storage battery, and provides them under separate contracts. The contract type for the vehicle itself is "lease or subscription" with a medium to long-term contract period, while the contract type for the "storage battery" allows for a short-term contract period. For the sake of simplicity, the contract type for the vehicle body is a one-year lease, and the contract type for the storage battery can be selected from a one-month flat rate plan, a three-month flat rate plan, and a six-month flat rate plan. Note that the flat rate plan is a plan that allows the storage battery to be replaced as many times as desired during the contract period.

[0036] FIG. 8 is a diagram showing the fee structure of each flat-rate plan in the battery sharing service. If the lease fee for the entire vehicle is the standard usage fee A, A is composed of the vehicle body usage fee B and the usage fee C of the storage battery that is installed as standard in the vehicle 500 (FIG. 8(d)). Therefore, the following formula 10 is established. ·A=B+C ···(Formula 10) The battery usage fee C is the usage fee for one year, and the battery usage fee D1 for the monthly flat-rate plan is equivalent to that fee for one month, so D1 can be calculated using the following formula 11 (Figure 8(a)). ·D1=C÷12 ···(Formula 11) The usage fee D2 for the three-month flat-rate plan for the storage battery is equivalent to three months' worth of D1, and can be calculated using the following formula 12 (Figure 8(b)). ·D2=C÷4 ···(Formula 12) The usage fee D3 for the six-month flat-rate plan for the storage battery is equivalent to six months of D1, and can be calculated using the following formula 13 (Figure 8(c)). D3=C÷2 (Eq. 13) In other words, using these calculation methods, the vehicle usage fee B for Battery Share, the battery usage fee D1 for the 1-month flat rate plan, the battery usage fee D2 for the 3-month flat rate plan, and the battery usage fee D3 for the 6-month flat rate plan are respectively set. As shown in Figures 8(a) to (d), by using "Battery Share," the overall usage fee throughout the year can be kept lower than the standard usage fee. For example, in the case of a three-month flat rate plan, "C-D2" would be calculated as the deduction.

[0037] For example, even if it is clear that vehicle 500 will be used from January to March, if it is unclear whether vehicle 500 will be used in April, a "3-month" plan for "Battery Share" can be subscribed to. Here, if it is found out in the previous month that vehicle 500 will be used in April, then it is sufficient to re-contract for "Battery Share." On the other hand, if it is found out in the previous month that vehicle 500 will not be used in April, then it is sufficient not to re-contract for "Battery Share" immediately, but to re-contract after it becomes clear when vehicle 500 will be used after May. Figure 8(e) is a diagram showing the annual usage fees when the three-month flat rate plan (D2) is used from January to March, vehicle 500 is not used in April, and the six-month flat rate plan (D3) is used from May to October. In this case, the fee can be reduced by an amount equivalent to three months' worth of battery usage fees compared to the standard usage fee.

[0038] In this way, with Battery Share, although there are opportunities to use vehicles over the medium to long term, it is possible to flexibly respond to cases where there are periods during that time when the vehicle is not used or when it is used frequently, and there are therefore biases in the period or frequency of use. In other words, generally, no usage fees are anticipated excluding the storage battery, so even if there is a period during the contract period when the vehicle 500 is not used, the customer will end up paying unnecessary usage fees not only for the vehicle itself but also for the storage battery. However, with "battery share," the customer can enter into separate contracts for the storage battery and the vehicle itself, eliminating unnecessary costs for the storage battery. For this reason, Battery Share is a service that is suitable for cost-conscious users, assuming that the contract type is "lease or subscription" and that the vehicle used is an ultra-compact EV.

[0039] The rental of the storage battery may be based on a total number of months instead of consecutive months. It is also possible to adopt a pay-as-you-go system that sets the number of times the storage battery can be rented out. For example, the fee for one rental can be set at * yen, while the package fee for a 10-time pack (plus 1 free rental) which allows up to 10 rentals can be set at * yen x 10 rentals, and the package fee for a 20-time pack (plus 3 free rentals) which allows up to 20 rentals can be set at * yen x 20 rentals.

[0040] In this way, the business operator not only provides the vehicle 500 but also provides various services related to the vehicle 500. Of these, by using "advertising," "limited time packs," "electricity sales," and "battery sharing," the usage fee for vehicle 500 is directly reduced according to a specified calculation method, and by using "SNS posting / viewing," "maintenance," and "CO2 reduction," points are awarded according to a specified calculation method.

[0041] FIG. 9 is a functional configuration diagram of the information processing system 1. The user terminal 200 has a function of performing operations required for a user to apply for a vehicle 500 or vehicle services, and exchanging various data with the server 100. The user terminal 200 functions as an operation means 211 and a display means 212. The functions of the user terminal 200 are realized by the processor 201 executing a program stored in the memory 202, which causes the processor 201 to perform calculations or control each part of the user terminal 200.

[0042] The operation means 211 executes various operations on the operation device 204 . Specifically, operation processing related to application, such as selection and designation of the vehicle 500 or vehicle service, is performed in response to an operation by the user on the operation device 204. Various information related to the application for the vehicle 500 or vehicle service is transmitted to the server 100 in response to various operations. The information transmitted from the user terminal 200 to the server 100 in response to various operations includes selected vehicle information, contract type information, usage period information, attribute information, usage mode information, option information, login information, and the like.

[0043] The "selected vehicle information" is information that indicates the vehicle 500 selected by the user's selection operation. The selected vehicle information includes information indicating the vehicle type. In this example, there are three vehicles: A (ultra-compact EV), B (EV), and C (internal combustion engine vehicle). The user can select one vehicle model that he / she wishes to use from among these vehicle models by performing a selection operation, and information indicating the selected vehicle model is transmitted to the server 100 as selected vehicle information. The selected vehicle information includes information indicating whether the vehicle is a new car or a used car. The user can select either a new car or a used car by performing a selection operation, and information indicating whether the selected car is a new car or a used car is transmitted to the server 100 as selected vehicle information.

[0044] "Contract type information" is information indicating the contract type of the vehicle 500, and in this example, there are "lease", "subscription", "car sharing", and "rental". The user can select one of these contract types by performing a selection operation, and contract type information indicating the selected contract type is transmitted to the server 100.

[0045] "Usage period information" is information indicating the usage period of the vehicle 500, and for example, 1 hour, 1 day, 1 week, 1 month, 6 months, 1 year, 2 years, or a start date and end date can be specified by operation. The user can specify the usage period of the vehicle 500 by performing a specification operation, and usage period information indicating the specified usage period is transmitted to the server 100.

[0046] "Attribute information" is information indicating the attributes of a user, such as age, sex, and occupation. The user can select / specify his / her own age, sex, and occupation, and attribute information indicating the user's attributes, such as the selected / specified age, sex, and occupation, is transmitted to the server 100.

[0047] The "usage mode information" is information indicating the manner in which the user uses the vehicle 500, and includes "purpose information" and "important item information". The “purpose information” is information indicating the purpose of use of the vehicle 500 . "Destination information" includes nearby (within approximately 50 km) and distant (more than approximately 50 km). The user can select either "nearby" or "far away" by a selection operation, and destination information indicating the selected "nearby" or "far away" is transmitted to the server 100 as usage mode information. The “important item information” is information indicating the items that the user considers important when using the vehicle 500. The "important item information" includes "cost," "safety," and "function." The user can select one or more of these three items by a selection operation, and information indicating the selected important item is transmitted to the server 100 as usage behavior information (important item information).

[0048] "Optional information" is information that indicates various optional vehicle services. The optional information includes information indicating an "advertising" service, information indicating a "SNS posting / viewing" service, information indicating a "maintenance" service, information indicating an "autonomous driving" service, information indicating a "limited time pack" service, information indicating an "electricity sales" service, information indicating a "CO2 reduction" service, information indicating a "battery sharing" service, and information indicating an "ultra-compact EV" service. The user can select one or more of these vehicle services by performing a selection operation, and information indicating the selected vehicle service is transmitted to the server 100 as option information.

[0049] The operation means 211 is used to set login information. Specifically, you will set your member ID and password. In response to the operation for setting the login information, the login information is transmitted from the user terminal 200 to the server 100 . A confirmation request for the availability date of the vehicle 500 is made by a confirmation request operation on the operation means 211. In response to this confirmation request operation, the selected vehicle information is transmitted to the server 100. A request to display quantitative information is made by a predetermined operation related to the operation means 211. In response to this operation, predetermined option information and setting information are transmitted to the server 100. A display request for recommended options is made by a predetermined operation related to the operation means 211. In response to this operation, contract type information, selected vehicle information, attribute information, usage type information, and option information are transmitted to the server 100. The confirmation of the application is accepted by a confirmation operation on the operation means 211. In response to this confirmation operation, confirmation information is transmitted to the server 100.

[0050] The display means 212 displays various information and screens on the display device 205 . The information displayed by the display means 212 includes information indicating the vehicle service selected by the selection means 112 in the server 100, quantitative information calculated by the calculation means 115, and the like. The screens displayed by the display means 212 include a member menu screen 250 (FIGS. 14 and 20), an explanation screen 251 (FIGS. 17 and 19), a quantitative information display screen 252 (FIGS. 17 and 19), a recommended option display screen 253 (FIG. 19), and a contract information screen 254 (FIG. 20), which will be described later. The member menu screen 250 is a screen for applying for the vehicle 500 and vehicle services. The explanation screen 251 is a screen that is displayed when explanatory information about optional services is displayed or a display request for quantitative information is made. The quantitative information display screen 252 is a screen for displaying quantitative information of optional services. The recommended option display screen 253 is a screen that displays optional services recommended to the user. The contract information screen 254 is a screen for displaying information such as the contract contents after the contract has been finalized.

[0051] The operator terminal 300 functions as an operation means 311 and a display means 312. The functions of the operator terminal 300 are realized by the processor 301 executing a program stored in the memory 302, whereby the processor 301 performs calculations or controls each unit of the operator terminal 300. The operation means 311 allows a change operation for changing the recommended optional vehicle service displayed on the user terminal 200. The change operation includes an add operation for adding a vehicle service and a delete operation for deleting a vehicle service. In response to the adding operation, additional information indicating the vehicle service to be added is transmitted to the server 100 . In response to the deletion operation, deletion information indicating the vehicle service to be deleted is transmitted to the server 100 . The operation means 311 can also perform a confirmation operation in order to display the vehicle service selected by the selection means 112 without changing it. In response to the confirmation operation, confirmation information is transmitted to the server 100 . The display means 312 displays various information and screens on the display device 305 . The information displayed by the display means 312 includes information indicating the vehicle service selected by the selection means 112 under the control of the display control means 113 . The screens displayed by the display unit 312 include a management screen 350 (FIG. 16) and a confirmation screen 351 (FIG. 18), which will be described later. The management screen 350 is a screen that is displayed when checking the vehicles 500 managed by each business operator, their maintenance status, and the like. The confirmation screen 351 is a screen displayed for confirming the contents of the user's application, the recommended options selected by the server 100, and the like.

[0052] The management operator terminal 400 functions as a display means 411. The functions of the management operator terminal 400 are realized by the processor 401 executing a program stored in the memory 402 or the storage 403, whereby the processor 401 performs calculations or controls each part of the management operator terminal 400. The display means 411 can also display information indicating the vehicle service selected by the selection means 112 under the control of the display control means 113 .

[0053] The server 100 has the function of inputting information regarding an application for use of a vehicle 500 or a vehicle service, selecting vehicle services to be recommended to the user based on the input information and displaying the same on a user terminal 200, etc., and calculating quantitative information regarding vehicle services and displaying the same on a user terminal 200, etc. The server 100 includes an input means 111, a selection means 112, a display control means 113, a calculation means 115, an authentication means 116, and a determination means 117. The functions of the server 100 are realized by the processor 101 executing a program stored in the memory 102 or the storage 103, whereby the processor 101 performs calculations or controls each part of the server 100.

[0054] The input means 111 inputs at least one of information indicating the attributes of the user and information indicating the mode of use of the vehicle 500 transmitted from the user terminal 200 . Specifically, the user inputs "selected vehicle information," "contract type information," "usage period information," "attribute information," "usage mode information," "option information," and the like, via reception by the communication device 206. In addition, the information input by the input means 111 includes setting information, login information, confirmation information, etc. used to calculate quantitative information, which are sent from the user terminal 200, and change information such as additional information and deletion information, and confirmation information, which are sent from the operator terminal 300.

[0055] The selection means 112 selects one or more vehicle services from one or more vehicle services provided by the operator based on at least one of information indicating the user's attributes and the usage manner of the vehicle 500 input by the input means 111. Specifically, the selection means 112 selects one or more vehicle services from among "advertising," "SNS posting / viewing," "maintenance," "autonomous driving," "limited-time pack," "ultra-compact EV," "electricity sales," "CO2 reduction," and "battery sharing" by referring to the selection criteria shown in the selection criteria table 130 based on the "selected vehicle information," "contract type information," "attribute information," and "usage mode information." FIG. 10 is a diagram illustrating the selection criteria table 130. The selection criteria table 130 is a table that associates the attributes of the user and the mode of use of the vehicle 500 with vehicle services that are suitable for these.

[0056] "Advertisement" Selection Criteria As shown in FIG. 10, when the information input by the input means 111 includes attribute information indicating that the user is an individual and includes priority item information indicating cost, the selection means 112 selects “advertising”. "Advertising" is because the vehicle service is suitable for cost-conscious "individual" users.

[0057] Selection criteria for "SNS posting / viewing" As shown in FIG. 10, when the information inputted by the input means 111 includes attribute information indicating that the age is under 30 or the occupation is student, or when the information includes priority item information (usage pattern information) indicating cost, the selection means 112 selects “SNS post / view”. This is because "SNS posting / viewing" is a service that is suitable for cost-conscious users and younger users.

[0058] "Maintenance" selection criteria As shown in FIG. 10, when the information input by the input means 111 includes important item information (use pattern information) indicating safety, the selection means 112 selects "Maintenance". This is because "maintenance" is a service that is suitable for users who place a high priority on safety and for younger users.

[0059] ·Criteria for selecting "Autonomous Driving" As shown in FIG. 10, when the information input by the input means 111 includes attribute information indicating an age of 65 or older, or includes priority item information (usage pattern information) indicating safety or functionality, the selection means 112 selects “automated driving.” This is because "autonomous driving" is a service suitable for elderly users and those who place importance on safety and functionality.

[0060] - Selection criteria for "Limited Time Pack" As shown in FIG. 10, when the information input by the input means 111 includes contract type information indicating car sharing or rental, and also includes priority item information (usage pattern information) indicating cost, the selection means 112 selects the “limited time pack.” The "limited-time pack" is a service suitable for cost-conscious users, assuming that the contract form will be car sharing or rental.

[0061] · Criteria for selecting "electricity selling" As shown in FIG. 10, when the information input by the input means 111 includes selected vehicle information indicating an EV and also includes priority item information (usage mode information) indicating cost, the selection means 112 selects “selling electricity.” "Selling electricity" is a service that is suitable for cost-conscious users, assuming that the vehicle used is an EV.

[0062] "CO2 reduction" selection criteria As shown in FIG. 10, when the information input by the input means 111 includes selected vehicle information indicating an EV and includes priority item information (usage pattern information) indicating cost, the selection means 112 selects “CO2 reduction.” "CO2" is a service suitable for cost-conscious users, assuming that the vehicle used is an EV.

[0063] "Battery Share" Selection Criteria As shown in FIG. 10, when the information input by the input means 111 includes contract form information indicating car-sharing or rental, and selection vehicle information indicating an EV, and also includes importance item information (usage mode information) indicating cost, the selection means 112 selects "battery sharing". This is because "battery sharing" is a service suitable for users who prioritize cost, on the premise that the contract form is lease or subscription and the vehicle to be used is an EV.

[0064] · Selection criteria for "ultra-compact EV" As shown in FIG. 10, when the information input by the input means 111 includes selection vehicle information indicating a vehicle 500 other than an ultra-compact EV, and also includes attribute information indicating an age of 65 or older, or includes purpose information (usage form information) indicating the neighborhood, or includes importance item information (usage form information) indicating safety, the selection means 112 selects "ultra-compact EV". This is because "ultra-compact EV" is a service suitable for elderly users, users with the purpose of moving in the neighborhood, and users who prioritize safety, on the premise that the vehicle to be used is a vehicle 500 other than an ultra-compact EV.

[0065] In this way, according to the selection means 112, by referring to the selection criteria table 130 with a table structure that associates the attributes of the user and the usage form of the vehicle 500 with the vehicle service corresponding thereto, a vehicle service suitable for the user can be selected. The display control means 113 causes the user terminal 200 to display information indicating the vehicle service selected by the selection means 112. Thereby, a vehicle service suitable for the user can be proposed to the user.

[0066] For example, in the case of a young person (under 30 years old) immediately after obtaining a license, since they lack confidence in driving, they may prioritize "safety" and use the vehicle within the range of "the neighborhood". For such users, "ultra-compact EV", "maintenance", and "automatic driving" can be proposed as vehicle services suitable for the users. In addition, since they are young, it is expected that they will be financially disadvantaged and place a high priority on "cost." In such cases, it is possible to suggest vehicle services that can reduce the cost burden, such as "advertising," "SNS posting," "limited-time packs," "electricity sales" (if the selected vehicle is an EV), "CO2 reduction" (if the selected vehicle is an EV), and "battery sharing" (if the selected vehicle is an ultra-compact EV). Additionally, elderly drivers may be confident in their driving, but may still cause accidents due to a decline in driving ability that comes with age. For this reason, even if an elderly user (over 65 years old) does not place importance on "safety," the selection criteria table 130 is configured to indirectly select vehicle services that place importance on safety, such as "automated driving" and "ultra-compact EV," thereby making it possible to respond to the potential needs of users.

[0067] According to such an information processing system 1, one or more vehicle services are presented according to the user's needs, so that the user can easily use the vehicle services, thereby improving convenience. This will also be beneficial for operators as it will encourage the use of vehicle services. In addition, since the vehicle service selected by the selection means 112 is an optional vehicle service that is suitable for the user and should be recommended, hereinafter, the vehicle service or option is also referred to as a "recommended option."

[0068] The display control means 113 can also cause the business operator terminal 300 to display information indicating the vehicle service selected by the selection means 112 . This allows the business operator to check the contents of the recommended options. The display control means 113 can display, in response to an operation on the business operator terminal 300, information on the addition or deletion of a predetermined vehicle service to or from the vehicle service selected by the selection means 112 on the user terminal 200. That is, the contents of the recommended options presented to the user can be changed by the business operator's operation. This will make it possible to present recommended options that reflect the operator's wishes. Specifically, the display control means 113 causes the operator terminal 300 to display information indicating the vehicle service selected by the selection means 112 before causing the user terminal 200 to display the information.

[0069] In this case, the selection means 112 does not output (transmit) information indicating the vehicle service selected by the selection means 112 (the vehicle service before the change) directly to the user terminal 200, but instead outputs the information to the memory 102 and stores it there. Here, when the input unit 111 inputs additional information capable of identifying a vehicle service to be added in response to an addition operation on the business operator terminal 300 (referred to as an additional vehicle service), the input unit 111 outputs the additional information to the memory 102 to be stored therein.

[0070] In response to the input means 111 outputting the additional information to the memory 102, the display control means 113 identifies the pre-change vehicle service and the additional vehicle service from the additional information etc. stored in the memory 102, and displays information on the pre-change vehicle service plus the additional vehicle service on the user terminal 200. As a result, the vehicle service before the change is changed and displayed by adding the additional vehicle service.

[0071] On the other hand, when the input means 111 inputs deletion information capable of identifying a vehicle service to be deleted (referred to as a deleted vehicle service) in response to a deletion operation on the operator terminal 300, the input means 111 outputs the deletion information to the memory 102 to be stored therein. In response to the input means 111 outputting the deletion information to the memory 102, the display control means 113 identifies the vehicle service before the change and the deleted vehicle service from the deletion information etc. stored in the memory 102, and displays on the user terminal 200 information on the vehicle service after the deleted vehicle service has been deleted from the vehicle service before the change. As a result, the user terminal 200 displays the vehicle service before the change in a form in which the deleted vehicle service has been deleted.

[0072] When the input unit 111 inputs confirmation information in response to a confirmation operation on the business operator terminal 300, the display control unit 113 causes the user terminal 200 to display information indicating the vehicle service stored in the memory 102. As a result, on the user terminal 200, information indicating the vehicle service selected by the selection means 112 is displayed as it is as a recommended option.

[0073] The calculation means 115 calculates quantitative information regarding the vehicle service. That is, it quantifies the service value of the vehicle service, and calculates a quantitative value as a simulation of what would happen if the vehicle service were used. Specifically, when the information input by the input means 111 includes optional information indicating a specified vehicle service and setting information used to calculate the quantitative information, the calculation means 115 calculates quantitative information regarding the vehicle service. The display control means 113 causes the user terminal 200 to display the quantitative information calculated by the calculation means 115 . This allows the service value of the vehicle service to be objectively grasped, and when applying for the vehicle service, the service value with high credibility can be grasped if the vehicle service is actually used.

[0074] The method of calculating the quantitative information of various vehicle services and the display information thereof will be described below. Quantitative information regarding "advertising" The calculation means 115 calculates quantitative information regarding advertising fees when the "advertising" service is used. Specifically, when the information input by the input means 111 includes optional information indicating an "advertising" service for displaying advertisements on the vehicle 500, and setting information regarding mileage, the reduction amount for the usage fee and the usage fee after the reduction are calculated as a simulation of what would happen if the "advertising" service were used. The advertising fee, assuming that the driving distance in urban areas is x, the driving distance in suburban areas is y, and the driving distance in rural areas is z, is calculated based on the following formula, which is the same as Formula 1 above used when actually using "advertising." Advertising fee = x x k1 + y x k2 + z x k3 (k1,k2,k3 are coefficients.k1>k2>k3) In the above formula, x, y, and z are substituted with setting information inputted by the input means 111, that is, setting information set by the user through operation of the user terminal 200. The calculation means 115 may calculate the advertisement fee or a reduction amount based on the advertisement fee as the quantitative information, or may calculate the fee after subtracting the advertisement fee from the usage fee as the quantitative information.

[0075] The display control means 113 causes the quantitative information regarding the advertising fee calculated by the calculation means 115 to be displayed on the user terminal. Specifically, as a simulation of the use of "advertisement," it is possible to display the advertising fee as a reduced value, or to display the fee after the advertising fee is deducted from the fee for using the vehicle 500. For example, if the standard usage fee for the vehicle 500 is α and the advertising fee is β, it is possible to display "β" as the reduced amount, or to display "α-β" as the usage fee for the vehicle 500. This allows the user to grasp the service value of the "advertisement" through quantitative information (numbers and quantities), making it easier for the user to decide whether or not to use the "advertisement." In addition, since it is clear that the usage fee can be reduced by using "advertising," it becomes easier to use "advertising," which is beneficial not only for users but also for businesses.

[0076] -Quantitative information on "SNS posts / views" The calculation means 115 calculates quantitative information regarding the transmission of information when the "SNS posting / viewing" service is used. Specifically, when the information input by the input means 111 includes optional information indicating the "SNS posting / viewing" service for transmitting information about the vehicle 500, and information indicating the number of times a specified piece of information has been transmitted, points are calculated as a simulation of what would happen if "SNS posting / viewing" were used. Specifically, the calculation is done using the following formula, which is the same as Formula 2 and Formula 3 above that are used when actually using "SNS posting / viewing." Points = number of SNS posts x k4 (k4 is a coefficient) Points = Number of SNS views x k5 (k5 is a coefficient) The setting information inputted by the input means 111, that is, the setting information set by the user through the operation of the user terminal 200, is substituted for the number of SNS posts and the number of SNS views in the above formulas.

[0077] The display control means 113 causes the user terminal 200 to display the quantitative information regarding the information transmission calculated by the calculation means 115 . Specifically, as a simulation of what would happen if "SNS posting / viewing" were used, the system can display the points at which vehicle usage fees can be reduced depending on the set number of SNS posts and SNS views. This allows users to grasp the service value of "SNS posting / viewing" in quantitative information (numbers), making it easier for them to decide whether or not to use "SNS posting / viewing." In addition, by using "SNS posting / viewing," users will be able to indirectly reduce usage fees, making it easier for them to use "SNS posting / viewing," which is beneficial not only for users but also for businesses.

[0078] Quantitative information on "Maintenance" The calculation means 115 calculates quantitative information regarding the maintenance fee when the "maintenance" service is used. Specifically, when the information input by the input means 111 includes option information indicating a "maintenance" service, points are calculated as a simulation of a hypothetical use of the "maintenance" service. Specifically, the calculation is performed using the following formula, which is the same as Formula 4 above that is used when actually using "Maintenance." Points = Maintenance fee x k6 (k6 is a coefficient) The setting information inputted by the input means 111, that is, the setting information set by the user through the operation of the user terminal 200, is substituted for the maintenance fee.

[0079] The display control means 113 causes the user terminal 200 to display the quantitative information regarding the maintenance calculated by the calculation means 115 . Specifically, as a simulation of what would happen if "maintenance" were used, the points at which vehicle usage fees can be reduced can be displayed according to the maintenance fees that have been set. This allows the user to grasp the service value of "maintenance" in quantitative information (numerical values), making it easier for the user to decide whether or not to use "maintenance." In addition, since users can see that they can indirectly reduce usage fees by using "maintenance," it becomes easier to use "maintenance," which is beneficial not only for users but also for businesses.

[0080] Quantitative information on "electricity sales" The calculation means 115 calculates quantitative information regarding the price (sales amount) of electricity when the "electricity selling" service is used. Specifically, when the information inputted by the input means 111 includes optional information indicating the "electricity selling" service and setting information regarding the amount of electricity, the reduction amount for the usage fee and the usage fee after the reduction are calculated as quantitative information as a simulation of what would happen if the "electricity selling" service were used. Specifically, the calculation is based on the following formula, which is the same as Formula 5 above used when actually using "electricity sales." · Price = α (yen / kWh) × β (kWh) The value of α (market selling price (unit price)) in the above formula can be substituted with a value disclosed on a website, obtained via the Internet (communications network 600), or with setting information input via input means 111, i.e., setting information set by the user through operation of user terminal 200. The value of β (power amount) in Equation 5 is substituted with the setting information input by the input means 111, that is, the setting information set by the user through the operation of the user terminal 200. The calculation means 115 may calculate the consideration or a reduction amount based on the consideration as the quantitative information, or may calculate the fee remaining after subtracting the amount of the consideration from the usage fee as the quantitative information.

[0081] The display control means 113 causes the user terminal 200 to display quantitative information regarding the compensation calculated by the calculation means 115 . Specifically, as a simulation of using "electricity sales," the amount of compensation can be displayed as a reduced value, or the fee after the amount of compensation (reduction amount) is deducted from the usage fee for vehicle 500 can be displayed. For example, if the standard usage fee for the vehicle 500 is γ and the compensation amount is δ, it is possible to display "δ" as the reduced amount, or to display "γ-δ" as the usage fee for the vehicle 500. This allows users to grasp the service value of "electricity selling" in quantitative information (numerical values), making it easier for them to decide whether or not to use "electricity selling." In addition, by using "electricity selling," users can see that they can reduce their usage fees, making it easier to use "electricity selling," which is beneficial not only for users but also for business operators.

[0082] Quantitative information on "CO2 reduction" The calculation means 115 calculates quantitative information relating to the "CO2 reduction" service when the service is used. Specifically, based on the option information indicating the "CO2 reduction" service and the setting information regarding the distance traveled inputted by the input means 111, the amount of CO2 reduction and points are calculated as a simulation of what would happen if the "CO2 reduction" service were used. Specifically, the calculation is performed using the following formula, which is the same as the above formulas 6 to 9 used when actually using "CO2 reduction." Points = CO2 reduction amount x k7 (k7 is a coefficient) ·CO2 emissions of the vehicle to be used A = mileage (km) x electricity consumption rate (Wh / km) x CO2 emission coefficient of electricity ·CO2 emissions from a gasoline vehicle of the same weight as the vehicle to be used B = mileage (km) ÷ fuel efficiency (km / liter) of a gasoline vehicle of the same weight as the vehicle to be used × CO2 emissions per liter of gasoline (kg) -CO2 reduction of vehicles to be used = BA For the travel distance in the above formula, the setting information inputted by the input means 111, that is, the setting information set by the user through the operation of the user terminal 200, is substituted. The electricity consumption rate, the electricity CO2 emission coefficient, the fuel efficiency of a gasoline vehicle of the same weight as the vehicle being used, and the CO2 emissions per liter of gasoline in the above formula can be substituted with values ​​disclosed on a website, values ​​obtained via the Internet (communication network 600), or setting information set by the user via operation of user terminal 200.

[0083] The display control means 113 causes the user terminal 200 to display the quantitative information on the amount of CO2 reduction calculated by the calculation means 115. Specifically, as a simulation of using "CO2 reduction," the points at which vehicle usage fees can be reduced can be displayed according to the set driving distance. This allows users to grasp the service value of "CO2 reduction" through quantitative information (numbers), making it easier for them to decide whether or not to use "CO2 reduction." In addition, by using "CO2 reduction," users will be able to indirectly reduce their usage fees, making it easier to take advantage of "CO2 reduction," which is beneficial not only for users but also for businesses.

[0084] -Quantitative information on "battery share" The calculation means 115 calculates quantitative information regarding the charge for the storage battery when the "battery share" is used. Specifically, when the information inputted by the input means 111 includes optional information indicating the "Battery Share" service and setting information regarding the battery storage fee plan, the reduction value for the usage fee and the usage fee after reduction are calculated as quantitative information as a simulation of what would happen if "Battery Share" were used. The fee plan used in the calculation of the quantitative information can employ information indicating the fee plan selected by the user through operation of the user terminal 200 as setting information. The actual fees for each of the one-month flat rate plan, the three-month flat rate plan, and the six-month flat rate plan are those previously stored in the storage means 120 of the server 100.

[0085] The display control means 113 causes the user terminal 200 to display quantitative information relating to the usage fee for the storage battery calculated by the calculation means 115. For example, the reduction values ​​for the selected fee plan can be displayed as a simulation in which the standard usage fee for a one-year lease of vehicle 500 is A, the fee for the one-month flat rate plan is D1, the fee for the three-month flat rate plan is D2, the fee for the six-month flat rate plan is D3, the fee for the storage battery included in A is C, and the fee for the vehicle itself included in A is B. For example, the discount amount for a one-month flat rate plan (C-D1), the discount amount for a three-month flat rate plan (C-D2), and the discount amount for a six-month flat rate plan (C-D3) can be displayed (see Figure 8). This allows users to grasp the service value of Battery Share in quantitative information (numbers), making it easier for them to decide whether or not to use Battery Share. In addition, by using Battery Share, users will be able to see that they can reduce their usage fees, making Battery Share easier to use, which is beneficial not only for users but also for businesses.

[0086] In this way, the calculation means 115 of this embodiment is adapted to calculate, as quantitative information, a reduction in the usage fee, points, or the like that can be given as a service value when a vehicle service is used. Then, by displaying the quantitative information on the user terminal 200, the user can objectively grasp the service value of the vehicle service. Therefore, various vehicle services that are difficult for users to select when simply presented as information can be made easier for users to select by expressing the service value as quantitative information. This will also be beneficial for operators as it will encourage the use of vehicle services.

[0087] The storage means 120 stores a member database 121 and a vehicle database 122. FIG. 11 shows an example of the member database 121, in which data corresponding to each of the fields such as a member ID field, a password field, a user name field, an address field, and a "personal or corporate" field is recorded. Figure 12 is an example of a vehicle database 122, in which various data regarding vehicles 500 managed at the business (vehicle ID, vehicle model, new / used vehicle, maintenance status, battery status, availability, time when the vehicle can be provided, etc.) is recorded for each business. When login information is input by the input means 111, the authentication means 116 performs authentication by comparing the login information with data recorded in the member database 121 stored in the storage means 120, and responds with the authentication result to the user terminal 200. The determination means 117 performs processing such as determining whether or not to provide a vehicle by referring to the vehicle database 122 stored in the storage means 120 based on the selected vehicle information input by the input means 111, and transmitting information on the time when the vehicle can be provided to the user terminal 200 based on the determination result.

[0088] The information processing method of the present invention will now be described. FIG. 13 is a sequence chart showing a processing method in the information processing system 1. As shown in FIG. When a login operation is performed on the operation means 211 of the user terminal 200 (S101), the user terminal 200 transmits login information (member ID and password) to the server 100 and makes an authentication request. When the login information is inputted through the input means 111, the server 100 performs authentication processing by checking the login information against the member database 121 stored in the storage means 120. The server 100 responds with the authentication result to the user terminal 200. In this example, it is assumed that the authentication is successful. Based on the received response of the authentication result, the user terminal 200 displays the member menu screen 250 (S102).

[0089] Fig. 14 is a diagram showing an example of member menu screen 250. (a) is the first half of the member menu screen, and (b) is the second half of the member menu screen. Note that the screen shown in Fig. 14(a) and the screen shown in Fig. 14(b) can be switched by scrolling. The member menu screen 250 is a screen for applying for the vehicle 500 and vehicle services. The member menu screen 250 is provided with a confirmation request button 260 which is operated when making a confirmation request regarding whether or not a vehicle can be provided, a display request button 261 which is operated when making a request to display recommended options, and a confirmation button 262 which is operated when confirming the application details. In addition, the member menu screen 250 is provided with a first area 271 in which selection operations related to the vehicle 500, such as selection of the vehicle model (A to C) and selection of new or used car, a second area 272 in which a selection operation of the contract type (lease, subscription, car sharing, rental) can be performed, a third area 273 in which a specification operation of the usage period (year, month, day, time period, any period) can be performed, a fourth area 274 in which an operation of specifying / selecting attributes (age, sex, occupation), a fifth area 275 in which a selection operation of the purpose (nearby or far away) can be performed, a sixth area 276 in which an operation of selecting priority items (cost, safety, functionality), and a seventh area 277 in which an operation of selecting optional vehicle services (advertising, SNS posting / viewing, maintenance, autonomous driving, limited-time pack, ultra-compact EV, electricity selling, CO2 reduction, battery sharing) can be performed.

[0090] Thereafter, various selection and designation operations are performed on the user terminal 200 via the member menu screen 250, and the user terminal 200 accepts the operations (S103). FIG. 14 shows that the model "A" and "new car" are selected as the selected vehicle, "subscription" is selected as the "contract type," "****~****" is specified as the usage period, age "30 years old," gender "male," and occupation "office worker" are selected and specified as "attributes," "nearby" is selected as the "purpose," "cost" is selected as the "important item," and "advertising, electricity sales, CO2 reduction" are selected as the "options."

[0091] Next, a confirmation request operation is performed on the user terminal 200, and the operation is accepted (S104). Specifically, a confirmation request operation is performed by pressing confirmation request button 260 on member menu screen 250, and in response, a confirmation request is made to server 100. In response to the confirmation request, the user terminal 200 transmits to the server 100 the selected vehicle information selected or specified in S103. In this example, selected vehicle information indicating that the selected vehicle is model "A" and a "new car" is transmitted to the server 100. When the server 100 receives the confirmation request, it identifies the business entity that provides the vehicle 500 (S105). For example, the address of the logged-in member can be identified from the member database 121 stored in the storage means 120, and the establishment that has jurisdiction over the member's address can be identified, or the establishment can be specified by operating the user terminal 200. Next, the server 100 executes a determination as to whether or not the establishment identified in S105 can provide the vehicle 500 (vehicle provision availability determination) (S106).

[0092] FIG. 15 is a flowchart showing a method for determining whether or not a vehicle can be provided. First, the server 100 determines whether the selected vehicle is a new car or a used car (S201). Specifically, based on the selected vehicle information inputted by the input means 111, it is determined whether the selected vehicle is a new car or a used car. When the server 100 determines that the selected vehicle is a new car (S201-new car), it checks the stock of new cars (S202). Specifically, the vehicle model is identified based on the selected vehicle information input by the input means 111, and if there is one or more records of "Yes" in the "Availability" column for a new vehicle of that model in the vehicle database 122 of the business identified in S105, it is determined that the vehicle is in stock, and if there is no record of "Yes", it is determined that the vehicle is out of stock. When it is determined in S202 that the vehicle is in stock (S202-YES), the server 100 specifies the time when a new vehicle of that vehicle type will be available (S203). Specifically, the vehicle availability time is identified based on the information recorded in the “vehicle availability time” field in the vehicle database 122 . The server 100 transmits information on the identified available time to the user terminal 200 (S204). This allows the user terminal 200 to display the availability time of the vehicle 500 (new car) on the display device 205. This allows the user to know the availability time of the vehicle 500.

[0093] When it is determined in S202 that there is no stock (S202-NO), the server 100 checks the stock of used cars (S205). When the server 100 determines that the used car is in stock (S205-YES), the server 100 transmits used car recommendation information to the user terminal 200 (S206). For example, used car recommendation information is transmitted to the user terminal 200 to the effect that it is difficult to provide a new car of the type of car desired by the user, but a used car is available. This allows the user terminal 200 to display used car recommendation information. The user terminal 200 transmits to the server 100 information indicating whether the offer of the used car is accepted or rejected in response to an operation by the user.

[0094] The server 100 determines whether the user has accepted or rejected the offer of the used car based on the information transmitted from the user terminal 200 indicating whether the offer of the used car has been accepted or rejected (S207). When the server 100 determines that the request is allowed (S207-allowed), the server 100 specifies the time when the used car will be available (S208) and transmits information on the specified time when the used car will be available to the user terminal 200 (S204). This enables the user terminal 200 to display the time when the used car will be available. When it is determined that the request has been rejected (S207-rejected), the server 100 specifies the time when the new car will be available (S209), and transmits information on the specified time when the new car will be available to the user terminal 200 (S204). Even if the server 100 determines in S205 that there is no stock (S205-NOT), it specifies the time when a new car will be available (S209) and transmits information on the specified time when the new car will be available to the user terminal 200 (S204). This allows the user terminal 200 to display the time when a new car will be available.

[0095] When the server 100 determines in S201 that the selected vehicle is a used vehicle (S201-used vehicle), it checks the stock of used vehicles (S210). Specifically, the vehicle model is identified based on the selected vehicle information input by the input means 111, and in the vehicle database 122 of the business identified in S105, if there is one or more records of "available" in the "availability" column for used cars of that model, it is determined that the vehicle is in stock, and if there is no record of "available," it is determined that the vehicle is out of stock. When the server 100 determines that the used car is in stock (S210-YES), it specifies the time when the used car will be available (S211). Specifically, the vehicle availability time is identified based on the information recorded in the “vehicle availability time” field in the vehicle database 122 . The server 100 transmits information on the identified available time to the user terminal 200 (S204). This allows the user terminal 200 to display the availability time of the vehicle 500 (used car) on the display device 205. This allows the user to know the availability time of the vehicle 500.

[0096] When it is determined in S210 that there is no stock (S210-NO), the server 100 checks the stock of new cars (S212). When the server 100 determines that the new car is in stock (S212-YES), the server 100 transmits new car recommendation information to the user terminal 200 (S213). For example, new car recommendation information is transmitted to the user terminal 200, indicating that it is difficult to provide a used car of the type of car desired by the user, but a new car is available. This enables the user terminal 200 to display new car recommendation information. The user terminal 200 transmits to the server 100 information indicating whether the offer of the new car is accepted or rejected in response to an operation by the user.

[0097] The server 100 judges whether the user has accepted or rejected the offer of the new car based on the information transmitted from the user terminal 200 indicating whether the offer of the new car has been accepted or rejected (S214). When the server 100 determines that the request is permitted (S214-permitted), the server 100 specifies the time when the new car will be available (S215) and transmits information on the specified time when the new car will be available to the user terminal 200 (S204). This enables the user terminal 200 to display the time when the new car will be available.

[0098] When the server 100 determines that the request has been rejected (S214-rejected), the server 100 checks the preparation status of the used car (S216). Even if the server 100 determines that there is no stock in S212 (S212-NO), it checks the availability of used cars (S216). Specifically, the server 100 transmits notification information to the business operator terminal 300, including a request to confirm the preparation status, such as the used car inventory status and vehicle repair status, of the vehicle 500 in question. As a result, a notification is sent via the business operator terminal 300 to the manager of the business establishment or the like. Fig. 16 shows a management screen 350 for a vehicle 500 displayed on the display device 305 of the business operator terminal 300. Fig. 16(a) shows the top screen of the management screen 350 displayed on the business operator terminal 300 of business establishment A, and Fig. 16(b) shows a screen (details screen) showing the vehicle repair status of vehicle type A (vehicle ID: a002). An administrator of the business entity refers to the management screen 350 to check, for example, whether the timing of vehicle provision can be brought forward by expediting part replacement based on the maintenance status. As a result, if the availability date can be brought forward, the operator terminal 300, through operation by an administrator or the like, transmits information indicating that availability date to the user terminal 200, and if the availability date cannot be improved, transmits information to the user terminal 200 to the effect that the vehicle 500 cannot be provided.

[0099] After the vehicle provision availability determination (S106), a request to display the quantitative information is accepted at the user terminal 200 (S107). Note that the request to display the quantitative information is not limited to being accepted after the vehicle provision availability determination (S106), but can be accepted after one or more options have been selected in S103. Specifically, when an option is selected on member menu screen 250, pressing the <explanation> portion displayed in the position corresponding to that option transitions from member menu screen 250 to explanation screen 251, and by pressing execute button 263 displayed on explanation screen 251 after this transition, user terminal 200 accepts a request to display quantitative information.

[0100] For example, by pressing the <explanation> portion displayed in the position corresponding to “Advertisement” on the member menu screen 250 shown in FIG. 14(b), the screen will transition to the <advertisement> explanation screen 251 shown in FIG. 17(a). In addition to the explanation of the "advertising" service, this explanation screen 251 has an eighth area 278 with urban, suburban and rural areas columns, allowing the user to set any desired driving distance. In this example, it is assumed that the urban area is *** (km), the suburban area is *** (km), and the rural area is *** (km). After setting the driving distance in each column and pressing the execution button 263 (the "Execute Simulation" button), a display request for quantitative information regarding "Advertisement" is sent from the user terminal 200 to the server 100. Thereby, the user terminal 200 transmits option information indicating "Advertisement" and setting information indicating the driving distance for each set column to the server 100.

[0101] Also, on the member menu screen 250 shown in Fig. 14(b), by pressing the <Explanation> part displayed at the position corresponding to "CO2 Reduction", a transition is made to the explanation screen 251 of <CO2 Reduction> shown in Fig. 17(b). On this explanation screen 251, in addition to the explanation regarding the "CO2 Reduction" service, a driving distance column is provided in the ninth area 279, and an arbitrary driving distance can be set by the operation of the user. In this example, it is assumed that the driving distance is *** (km) / month. After setting the driving distance in this column and pressing the execution button 263, a display request for quantitative information regarding "CO2 Reduction" is sent from the user terminal 200 to the server 100. Thereby, the user terminal 200 transmits option information indicating "CO2 Reduction" and setting information indicating the set driving distance to the server 100.

[0102] Although a detailed explanation of the display request for quantitative information regarding "Power Selling" is omitted, it is assumed that α (market selling price)=* and β (power quantity)=* are set as setting information, and these setting information are transmitted to the server 100 together with the option information indicating "Power Selling". Also, where a display request for quantitative information regarding a plurality of vehicle services can be made collectively, in this example, for the sake of convenience, it is assumed that display requests for quantitative information regarding "Advertisement", "Power Selling", and "CO2 Reduction" are made collectively.

[0103] When the server 100 receives the request to display the quantitative information, it calculates the quantitative information (S108). Specifically, the input means 111 inputs various optional information and setting information transmitted from the user terminal 200, and the calculation means 115 calculates the quantitative information based on the input optional information and setting information. In this example, the server 100 calculates quantitative information regarding "advertising," "electricity sales," and "CO2 reduction."

[0104] For "advertising", the server 100 calculates the advertising fee as a simulation using the following formula, which is the same as the above formula 1 used to calculate the advertising fee when the "advertising" service is actually used. Advertising fee = x x k1 + y x k2 + z x k3 (k1,k2,k3 are coefficients.k1>k2>k3) The setting information set by the user through the operation of the user terminal 200 is substituted for x, y, and z in the above formula. In this example, it is assumed that advertising fee=X is calculated as a result of substituting x=***, y=***, and z=***.

[0105] For "electricity selling", the server 100 calculates the compensation using the following formula, which is the same as the above formula 5 used to calculate the compensation when the "electricity selling" service is actually used. Price = α (yen / kWh) × β (kWh) In the above formula, setting information set by the user through operation of the user terminal 200 is substituted for α and β. In this example, the server 100 calculates the value=Y as a result of substituting α=* and β=*.

[0106] With regard to “CO2 reduction,” server 100 calculates the simulated CO2 reduction amount and points using the following formulas, which are the same as formulas 6 to 9 above used to calculate the CO2 reduction amount and the corresponding points when actually using the “CO2 reduction” service. Points = CO2 reduction amount x k7 (k7 is a coefficient) ·CO2 emissions of the vehicle to be used A = mileage (km) x electricity consumption rate (Wh / km) x CO2 emission coefficient of electricity ·CO2 emissions from a gasoline vehicle of the same weight as the vehicle to be used B = mileage (km) ÷ fuel efficiency (km / liter) of a gasoline vehicle of the same weight as the vehicle to be used × CO2 emissions per liter of gasoline (kg) -CO2 reduction of vehicles to be used = BA The mileage in the above formula is substituted with setting information set by the user through operation of the user terminal 200. In this example, it is assumed that mileage = "***" is substituted as the setting information. The electricity consumption rate, the electricity CO2 emission coefficient, the fuel efficiency of a gasoline vehicle of the same weight as the vehicle to be used, and the CO2 emission per liter of gasoline in the above formula are assumed to be publicly available values ​​obtained via the Internet (communication network 600) and substituted as setting information. As a result, the server 100 calculates points=**P.

[0107] The server 100 transmits the quantitative information calculated by the calculation means 115 to the user terminal 200 . The quantitative information includes information indicating advertising fees for "advertising," information indicating compensation for "electricity sales," and information indicating the amount of CO2 reduction or points for "CO2 reduction."

[0108] The user terminal 200 displays the quantitative information received from the server 100 (S109). FIG. 17(c) is a quantitative information display screen 252 showing an example of the display of the quantitative information in this example. A tenth area 280 of the quantitative information display screen 252 displays quantitative information regarding fees. As shown in the tenth area 280, the advertising fee for the “advertising” service and the compensation for the “electricity selling” service have value for the user in directly reducing the usage fees, so the reduction (advertising: X yen, electricity selling: Y yen) is displayed as quantitative information that quantitatively indicates that value. In an eleventh area 281 of the quantitative information display screen 252, quantitative information regarding points (benefits) is displayed. As shown in the eleventh area 281, points acquired based on the amount of CO2 reduction indirectly reduce usage fees and provide other benefits to players, so points (P=**) are displayed as quantitative information that quantitatively indicates their value. The quantitative information display screen 252 is provided with a menu button 264 ("return to menu screen" button). It is assumed that pressing this menu button 264 transitions to a member menu screen 250 shown in FIG.

[0109] Next, a display request for recommended options is received at the user terminal 200 (S110). A display request for recommended options is made based on pressing a display request button 261 ("display recommended options" button) provided on the member menu screen 250, as shown in FIG. 14(b). When the user terminal 200 accepts a display request for a recommended option, the user terminal 200 transmits to the server 100 various pieces of information required for selecting a recommended option. That is, the user terminal 200 transmits at least one of information indicating the attributes of the user and information indicating the mode of use of the vehicle 500. In this example, the user terminal 200 transmits to the server 100 the following: “selected vehicle information” indicating the vehicle model “A (ultra-compact EV)” and “new car”, “contract type information” indicating “subscription”, “attribute information” indicating age “30 years old”, gender “male”, and occupation “office worker”, “usage type information” indicating “neighborhood” (purpose information) and “cost” (priority item), and “option information” indicating “advertising, electricity sales, CO2 reduction”. In the server 100, the input means 111 inputs this information. That is, the server 100 inputs at least one of information indicating the attributes of the user and information indicating the mode of use of the vehicle 500.

[0110] Next, the server 100 selects a recommended option (S111). Specifically, the server 100 selects one or more vehicle services from among "advertising," "SNS posting / viewing," "maintenance," "autonomous driving," "limited-time pack," "ultra-compact EV," "electricity sales," "CO2 reduction," and "battery sharing" based on the "contract type information," "selected vehicle information," "attribute information," and "usage mode information" input by the input means 111 in response to a request to display recommended options. However, options specified by option information input by the input means 111 in response to a request to display recommended options are excluded. This is to avoid duplication, as there is no point in recommending an option that the user has already selected. In this example, the server 100 selects "advertising," "SNS posting / viewing," "selling electricity," "CO2 reduction," and "battery sharing" by comparing "selected vehicle information" indicating the vehicle model "A (ultra-compact EV)" and "new car," "contract type information" indicating "subscription," "attribute information" indicating age "30 years old," gender "male," and occupation "office worker," and "usage type information" indicating "neighborhood" (purpose information) and "cost" (important item) with the selection criteria table 130. However, "advertising," "electricity sales," and "CO2 reduction," which are specified by optional information, are excluded from this. As a result, the server 100 selects "SNS posting / viewing" and "battery sharing" as recommended options.

[0111] When the recommended option is selected, the server 100 sends a confirmation request to the business operator terminal 300 (S112). In response to the confirmation request, the server 100 transmits recommended option information indicating the vehicle service selected by the selection means 112 to the operator terminal 300 . That is, option information indicating that the vehicle services selected as the recommended options are “SNS posting / viewing” and “battery sharing” is transmitted from the server 100 to the operator terminal 300 . In this example, the server 100 transmits to the business operator terminal 300, in addition to the recommended option information, “selected vehicle information,” “contract type information,” “usage period information,” “attribute information,” “usage mode information,” and “option information.” Specifically, the server 100 transmits to the operator terminal 300 recommended option information indicating "SNS posting / viewing" and "battery sharing", as well as "selected vehicle information" indicating the vehicle model "A (ultra-compact EV)" and "new car", "usage period information" indicating "****~****", "contract type information" indicating "subscription", "attribute information" indicating age "30 years old", gender "male", and occupation "office worker", "usage type information" indicating "neighborhood" (purpose information) and "cost" (important item), and "option information" indicating "advertising, electricity sales, CO2 reduction". At this time, the server 100 also stores in the memory 102 information indicating the vehicle service selected by the selection means 112 (SNS posting / viewing, battery sharing).

[0112] The operator terminal 300 displays a confirmation screen 351 (S113). Fig. 18 is an example of a confirmation screen 351 displayed on the operator terminal 300. Fig. 18(a) shows the first half of the confirmation screen 351, and Fig. 18(b) shows the second half of the confirmation screen 351. The first half of the confirmation screen 351 displays the date and time the application was accepted, the user's name, the selected vehicle, the mode of use, the period of use, attributes, purpose, important items, and the like. In the second half of the confirmation screen 351, initial options (advertising, electricity sales, CO2 reduction) identified by the “option information” are displayed in area A 370, recommended options (SNS posting / viewing, battery sharing) are displayed in area B 371, and other options other than the initial and recommended options (maintenance, autonomous driving, limited-time packs, ultra-compact EV) are displayed in area C 372. The latter half of confirmation screen 351 has a check box 373 for each recommended option that allows the user to select “Delete,” and a check box 374 for each other option that allows the user to select “Add.” The latter half of the confirmation screen 351 has a confirmation button 360 provided.

[0113] Next, the operator terminal 300 accepts a change operation for changing the contents of the recommended options (S114). The recommended options can be changed on confirmation screen 351 . The change operation includes an add operation for adding a recommended option and a delete operation for deleting a recommended option. The addition operation can be performed by checking the check box 374 on the confirmation screen 351. For example, by checking the "Maintenance" check box 374, an operation for adding "Maintenance" to the recommended options is executed. The deletion operation can be performed by checking the check box 373 on the confirmation screen 351. For example, by checking the check box 373 for "SNS posting / viewing," an operation is executed to delete "SNS posting / viewing" from the recommended options. In response to the adding operation, the operator terminal 300 transmits to the server 100 additional information (change information) capable of identifying the vehicle service to be added. In response to the deletion operation, the operator terminal 300 transmits to the server 100 deletion information (change information) capable of identifying the vehicle service to be deleted. In this example, an additional operation is performed to check the "Maintenance" checkbox 374. As a result, the business operator terminal 300 transmits to the server 100 additional information that can identify that the vehicle service to be added is “maintenance”.

[0114] When the server 100 receives the change information from the business operator terminal 300, it performs change display control of the recommended options (S115). In this example, when the input means 111 inputs additional information capable of identifying "maintenance" as change information, the additional information is output to the memory 102 and stored therein. Then, the display control means 113 identifies the vehicle service to be added from the additional information etc. stored in the memory 102 as "maintenance", and identifies that the vehicle service selected by the selection means 112 (the vehicle service before the change) is "SNS posting / viewing" and "battery sharing". The display control means 113 causes the server 100 to transmit this information (recommended option information) to the user terminal 200 so that the user terminal 200 can display information that adds "maintenance" to the previous vehicle services, "SNS posting / viewing" and "battery sharing."

[0115] The user terminal 200 displays the recommended options (S116). FIG. 19(a) shows a recommended option display screen 253 that displays vehicle services recommended to the user. In this example, the user terminal 200 displays, as recommended options, "SNS posting / viewing," "battery sharing," and "maintenance" in a selectable manner on the recommended option display screen 253. Also, in this example, as shown in FIG. 19(a), "Battery Share" is selected from the recommended options, and therefore an <Explanation> is displayed in the position corresponding to "Battery Share."

[0116] Next, a request to display the quantitative information is accepted at the user terminal 200 (S117). In this example, when the <Explanation> portion displayed on the recommended options display screen shown in FIG. 19(a) is pressed, the screen transitions to a <Battery Share> explanation screen 251 shown in FIG. 19(b). This explanatory screen 251, in addition to explaining the "Battery Share" service, has each rate plan (one-month flat rate plan, three-month flat rate plan, six-month flat rate plan) selectable in a twelfth area 282, allowing the user to select the rate plan of their choice by operating the screen. In this example, it is assumed that a 3-month flat rate plan has been selected. After selecting a rate plan, the user presses the execute button 263, whereby the user terminal 200 requests the server 100 to display quantitative information regarding "advertising." As a result, the user terminal 200 transmits, to the server 100, option information indicating "advertisement" and information capable of identifying the selected "three-month flat-rate plan" as setting information.

[0117] When the server 100 receives the request to display the quantitative information, it calculates the quantitative information (S118). Specifically, in the server 100, the input means 111 inputs various optional information and setting information transmitted from the user terminal 200, and the calculation means 115 calculates the quantitative information based on the input optional information and setting information. In this example, the server 100 calculates quantitative information regarding "battery share."

[0118] For "Battery Share," the server 100 calculates a reduction amount as a simulation using a calculation method for the usage fee when the "Battery Share" service is actually used. This makes it possible to calculate the reduction value (C-D2) as a simulation in which the standard usage fee for a one-year lease of the vehicle 500 is A, the fee for the three-month flat-rate plan is D2, the fee for the storage battery included in A is C, and the fee for the vehicle itself included in A is B. Here, C-D2=Z yen. The server 100 transmits the calculated quantitative information to the user terminal 200 .

[0119] The user terminal 200 displays the quantitative information received from the server 100 (S119). FIG. 19(c) is a quantitative information display screen 252 showing an example of the display of the quantitative information in this example. As can be seen by comparing with FIG. 17(c), the 10th area 280 of the quantitative information display screen 252 shown in FIG. 19(c) additionally displays the deduction amount (Z yen) as quantitative information for the "Battery Share" service. Thereafter, it is assumed that the menu button 264 is pressed, causing a transition to the member menu screen 250. FIG. 20( a ) shows the latter half of the member menu screen 250 .

[0120] Next, a confirmation operation for confirming the application details is accepted at the user terminal 200 (S120). Specifically, the confirm operation is executed by pressing the confirm button 262 displayed on the member menu screen 250 shown in FIG. 20(a). A confirmation request for the application is made by the confirmation operation, and confirmation information is transmitted from the user terminal 200 to the server 100.

[0121] When the server 100 accepts the confirmation request by receiving the confirmation information, the server 100 executes a predetermined contract process (S121). This concludes the contract of the application. In response to execution of the contract processing, the server 100 transmits contract completion information to the user terminal 200, the business operator terminal 300, and the management business operator terminal 400, indicating that the contract has been completed and including various information indicating the contents of the application. FIG. 20( b ) shows the contract information screen 254 displayed on the user terminal 200 . The user can check the contract details from the contract information screen 254.

[0122] (Modification) - Configuration that eliminates human processing By eliminating human processing, a fully automatic information processing system 1 can be constructed. Such a configuration can be realized by configuring the display control means 113 to display the vehicle service selected by the selection means 112 on the user terminal 200 as is. In other words, in this case, it is not necessary to have the vehicle service selected by the selection means 112 displayed on the business operator terminal 300 so that the business operator can confirm it in advance, or to add or delete a vehicle service by operating the business operator terminal 300. That is, this can be realized by invalidating the processes of S112 to S115 in the sequence chart shown in FIG. In this case, after the recommended option is selected in S111, information indicating the selected recommended option (recommended option information) is transmitted to the user terminal 200 and displayed in S116, without going through steps S112 to S115. It is also possible to switch between enabling and disabling the configurations and steps relating to such manual processing. In other words, when the setting is "disabled," recommended options can be automatically presented, and when the setting is "enabled," manual processing can be involved, such as the operator checking the recommended options before presenting them, or modifying them before presenting them.

[0123] Recommendation information service It is also possible to add an optional recommendation information service that provides business recommendation information. For example, in S113 to S114 in the processing method of the information processing system 1, a recommendation information providing service can be selected by operating the business operator terminal 300, and recommendation information to be provided can be set. Examples of recommendation information include campaign information at the business and tourist information for the area. This makes it possible to configure an information processing system 1 capable of providing optional services unique to a business.

[0124] -Recommended options based on usage history Based on the user's past usage history, a vehicle service suited to the user's usage pattern can be selected as a recommended option. For example, if a tendency for a user to make frequent trips to "nearby" areas is identified from the user's usage history, then based on the selection criteria in the selection criteria table 130, "ultra-compact EVs" can be presented as a recommended option. In addition, if a user's usage history indicates that they frequently drive at low speeds, "ultra-compact EVs" with a top speed of 60 km / h or less can be presented as recommended options. In addition, based on the usage history of other users who have similar attributes to the user, vehicle services that are frequently used by the other users can be presented as recommended options. In addition, it is believed that there is a correlation between the application details, including the user's attributes and usage patterns, and the options added / deleted by the business operator. For this reason, it is possible to generate a recommended option prediction model by machine learning the combination of options added / deleted by the business operator in the past and the application details of the user at that time, and to present recommended options that are output by inputting the application details data, including the applicant's attributes and usage patterns, into the model.

[0125] Although the preferred embodiments of the present invention have been described above, it goes without saying that the present invention is not limited to the above-described embodiments, and various modifications can be made within the scope of the present invention. For example, in the above embodiment, the user's attributes are set via the member menu screen 250 at the time of application, but it is also possible to register (store) the user's attribute information in advance in the member database 121 at the time of membership registration, and to select by referring to the attribute information in the member database 121 when the selection means 112 is executed. The display control means 113 can also cause the management company terminal 400 to display information indicating the vehicle service selected by the selection means 112 . This allows the management operator to check and add / delete recommended options. The selection criteria in the selection criteria table 130 (selection means 112) are merely examples, and other factors may be added, or vehicle services may be selected based on other combinations. The quantitative information may be displayed not only as text but also as illustrations using figures or the like. For example, the quantitative information of "battery share" can be displayed in a comparative manner using a bar graph or the like as shown in FIG. Thereby, the service value of the vehicle service can be intuitively recognized through vision. In the foregoing embodiment, the vehicle and the vehicle service are configured to be available to logged-in members, but they can also be made available to non-members, and it is not necessary to adopt a membership system. The provision of the vehicle 500 by the operator includes the transfer of the vehicle 500. Moreover, not limited to lease, subscription, rental, and car-sharing, various contract forms (provision forms) including some combinations thereof can be adopted.

Explanation of Reference Numerals

[0126] 1: information processing system, 100: server, 101: processor, 102: memory, 103: storage, 104: communication device, 111: input means, 112: selection means, 113: display control means, 115: calculation means, 116: authentication means, 117: determination means, 120: storage means, 121: member database, 122: vehicle database, 130: selection criteria table, 200: user terminal, 201: processor, 202: memory, 203: storage, 204: operation device, 205: display device, 206: communication device, 211: operation means, 212: display means, 250: member menu screen, 251: explanation screen, 252: quantitative information display screen, 253: recommended option display screen, 254: contract information screen, 260: confirmation request button, 261: display request button, 262: confirmation button, 263: execution button , 264: menu button, 271: first area, 272: second area, 273: third area, 274: fourth area, 275: fifth area, 276: sixth area, 277: seventh area, 278: eighth area, 279: ninth area, 280: tenth area, 281: eleventh area, 300: operator terminal, 301: processor, 302: memory, 303: storage, 304: operation device, 305: display device, 306: communication communication device, 311: operation means, 312: display means, 350: management screen, 351: confirmation screen, 360: confirmation button, 370: A area, 371: B area, 372: C area, 373: check box, 374: check box, 400: management company terminal, 401: processor, 402: memory, 403: storage, 404: operation device, 405: display device, 406: communication device, 411: display means

Claims

1. An information processing system for providing a vehicle and one or more vehicle services using the vehicle to a user, an input means for inputting at least one of information indicating attributes of the user and information indicating a usage mode of the vehicle in response to an operation on a user terminal; a selection means for selecting one or more vehicle services from among the vehicle services based on information input by the input means; a display control means for displaying information indicating the vehicle service selected by the selection means on the user terminal, The display control means displays, on the user terminal, information on addition or deletion of a predetermined vehicle service to or from the vehicle service selected by the selection means, in response to an operation on a business operator terminal operable at a business operator that provides the vehicle and the vehicle service. An information processing system comprising:

2. A calculation means for calculating quantitative information regarding the vehicle service, The display control means displays the quantitative information calculated by the calculation means on the user terminal.

2. The information processing system according to claim 1 .

3. The vehicle includes an electric vehicle; The vehicle service includes an electric power delivery service for delivering electric power from the electric vehicle to a predetermined destination, The calculation means calculates quantitative information regarding the price of the electricity when the electricity transfer service is used.

3. The information processing system according to claim 2.

4. The vehicle includes an electric vehicle equipped with a removable and portable battery; The vehicle service includes a storage battery provision service that provides the storage battery separately from the vehicle, The calculation means calculates quantitative information regarding a fee for the storage battery when the storage battery provision service is used.

3. The information processing system according to claim 2.

5. the vehicle services include an advertising service that displays advertisements on the vehicle; The calculation means calculates quantitative information regarding an advertising fee when the advertising service is used.

3. The information processing system according to claim 2.

6. The vehicle service includes an information transmission service that transmits information about the vehicle, The calculation means calculates quantitative information regarding the transmission of the information.

3. The information processing system according to claim 2.

7. 1. An information processing method for providing a vehicle and one or more vehicle services using the vehicle to a user, comprising: an information processing device inputting at least one of information indicating an attribute of the user and information indicating a usage mode of the vehicle; An information processing device selects one or more vehicle services from among the vehicle services based on the input information; and causing the information processing device to display the selected vehicle service; The display step includes displaying, on a user terminal, information on a vehicle service selected in the selection step, the information being obtained by adding or deleting a predetermined vehicle service in response to an operation on a business operator terminal operable at a business operator that provides the vehicle and the vehicle service, by an information processing device.

23. An information processing method comprising:

8. An information processing device for providing a vehicle and one or more vehicle services using the vehicle to a user, an input means for inputting at least one of information indicating attributes of the user and information indicating a usage mode of the vehicle in response to an operation on a user terminal; a selection means for selecting one or more vehicle services from among the vehicle services based on information input by the input means; a display control means for displaying the vehicle service selected by the selection means on the user terminal, The display control means displays, on the user terminal, information on addition or deletion of a predetermined vehicle service to or from the vehicle service selected by the selection means, in response to an operation on a business operator terminal operable at a business operator that provides the vehicle and the vehicle service.

23. An information processing apparatus comprising:

9. On the computer, an input means for inputting at least one of information indicating a user's attributes and information indicating a mode of use of the vehicle in response to an operation on the user terminal; a selection means for selecting one or more vehicle services from among the vehicle services based on information input by the input means; a display control means for displaying the vehicle service selected by the selection means on the user terminal; The display control means displays, on the user terminal, information on addition or deletion of a predetermined vehicle service to or from the vehicle service selected by the selection means, in response to an operation on a business operator terminal operable at a business operator that provides the vehicle and the vehicle service. A program characterized by:

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