Greeting Management Device, Greeting Management System, Greeting Management Method, and Program

Abstract

To draft a pickup plan capable of accurately dealing with sudden changes in a physical condition or the like in consideration of the physical condition of a person to be picked up.SOLUTION: A pickup management device comprises: a vital acquisition unit which acquires vital information via a network from one or a plurality of persons to be picked up; a pickup plan setting unit which sets a pickup plan on the basis of the acquired vital information; and a driver determination unit which determines a driver of a vehicle for pickup on the basis of the vital information, the vehicle for pickup and a driving characteristic of the driver.SELECTED DRAWING: Figure 2

Description

Technical Field

[0001] The present disclosure relates to a pick-up and drop-off management device, a pick-up and drop-off management system, a pick-up and drop-off management method, and a program.

Background Art

[0002] Conventionally, as part of home care services such as day care, care service providers use pick-up and drop-off vehicles to pick up and drop off care recipients. In this case, the provision of care services is basically carried out in accordance with the wishes of the care recipients, and it is common for users to change daily.

[0003] Therefore, it is necessary to make a pick-up and drop-off plan for each pick-up and drop-off. As a prior art of the pick-up and drop-off plan, for example, the technique described in Patent Document 1 can be cited. The technique described in this Patent Document 1 created a vehicle allocation plan with the allowable coughing state of each pick-up and drop-off person as the constraint upper limit on the premise that the number of circuits of each pick-up and drop-off vehicle is one.

Prior Art Documents

Patent Documents

[0004]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0005] In this case, when there are bases that cannot be toured in the created vehicle allocation plan, the number of circuits of each vehicle is increased as necessary, and the vehicle allocation plan is recreated by adding the total tour time required for each pick-up and drop-off person to the constraint conditions.

[0006] In this way, the vehicle allocation plan did not consider the health status of the pick-up and drop-off recipients, etc., so there was a risk that the physical condition of the pick-up and drop-off recipients would suddenly change during pick-up and drop-off, or that the response could not be carried out accurately.

[0007] Therefore, the present disclosure provides a greeting management apparatus, a greeting management system, a greeting management method, and a program that can formulate a greeting plan capable of accurately responding to sudden changes in physical condition and the like in consideration of the physical condition of the person to be greeted and sent off.

Means for Solving the Problem

[0008] The greeting management apparatus according to the present disclosure includes a vital acquisition unit that acquires vital information from one or more persons to be greeted and sent off via a network, a greeting plan setting unit that sets a greeting plan based on the acquired vital information, and a driver determination unit that determines a driver of a vehicle for greeting and sending off based on the vital information, the vehicle for greeting and sending off, and the driving characteristics of the driver.

Effect of the Invention

[0009] According to the greeting management system according to the present disclosure, it is possible to formulate a greeting plan capable of accurately responding to sudden changes in physical condition and the like in consideration of the physical condition of the person to be greeted and sent off.

Brief Description of the Drawings

[0010]

Figure 1

Figure 2

Figure 3

Figure 4

Figure 5

Mode for Carrying Out the Invention

[0011] Hereinafter, an embodiment of a greeting management system according to the present disclosure will be described with reference to the drawings. Figure 1 is a schematic configuration block diagram of the pick-up and drop-off management system according to the embodiment. The pick-up and drop-off management system 10 includes a cloud server 11, a vital device 12, a vital device 13, a pick-up and drop-off vehicle 14, a hospital system 15, a facility system 16, and a map / traffic information server 17. In the above configuration, the cloud server 11 functions as a pick-up and drop-off management device.

[0012] In FIG. 1, the numbers of the vital device 12, the vital device 13, the pick-up and drop-off vehicle 14, the hospital system 15, and the facility system 16 are examples, and the numbers can be appropriately changed within the processing capacity range of the cloud server 11.

[0013] The cloud server 11 is realized by a plurality of server devices that can cooperate with each other via a network for processing, and controls the entire pick-up and drop-off management system 10.

[0014] The vital device 12 is a mobile type vital device that can be carried by a user. The vital device 12 non-invasively detects vital information such as blood pressure, heart rate, body temperature, blood glucose level, and blood oxygen concentration. Then, the vital device 12 can notify the detected vital information to the cloud server 11 directly or indirectly (for example, via a smartphone app) via a communication network.

[0015] In the above configuration, the vital device 12 is configured as, for example, a wristwatch-type information processing device equipped with various sensors.

[0016] The vital device 13 is a stationary vital device driven by a commercial power supply or the like. The vital device 13 detects vital information such as blood pressure, heart rate, body temperature, blood glucose level, and blood oxygen concentration as the vital device 12, either non-invasively or invasively. Compared with the vital device 12, it can handle information with higher precision or larger capacity.

[0017] And, similar to the vital device 12, the vital device 13 can notify the detected vital information to the cloud server 11 directly or indirectly (e.g., via a smartphone app) through the communication network.

[0018] The transportation vehicle 14 is equipped with an in-vehicle system 14A. This in-vehicle system 14A acquires vital information from the vital device 12 carried by the user in the vehicle who is the person to be transported (the transportation target) and notifies the cloud server 11, or sets the transportation route transmitted from the cloud server 11 in a car navigation system (not shown) included in the in-vehicle system 14A.

[0019] The hospital system 15 is a system provided in a hospital that cooperates with service providers such as day care services to respond to emergencies such as sudden changes in the physical condition of the person to be transported. In this hospital system 15, when the person to be transported being transported by the transportation vehicle has a disrupted physical condition, etc., it receives information identifying the person to be transported transmitted from the in-vehicle system 14A, vital information, etc. that the in-vehicle system 14A has acquired at that time, and utilizes it as information for preparing an emergency reception system.

[0020] The facility system 16 is a system provided in a facility of a service provider such as day care services. The facility system 16 manages information for identifying users who receive services such as day care services, information on the service content provided to the users, the provision date and time, etc.

[0021] The map and traffic information server 17 manages to be able to distribute map information corresponding to the transportation route, traffic information such as one-way traffic, traffic jams, construction sections, etc.

[0022] Figure 2 is a functional block diagram of the cloud server. The cloud server 11 includes a vital acquisition unit 11A that acquires vital information from one or more persons to be transported via the vital devices 12 and 13, and a transportation plan setting unit 11B that sets a transportation plan based on the acquired vital information.

[0023] In this case, the pick-up and drop-off plan setting unit 11B sets the pick-up and drop-off plan such that the pick-up and drop-off time by the pick-up and drop-off vehicle for one or more passengers with poor physical condition or for whom poor physical condition is predicted becomes shorter. According to this, since the travel time of the passengers by the pick-up and drop-off vehicle is effectively shortened, it is possible to reduce the situation where one or more passengers with poor physical condition or for whom poor physical condition is predicted experience a deterioration in physical condition during pick-up and drop-off and are forced to take measures in the pick-up and drop-off vehicle.

[0024] Also, the pick-up and drop-off plan setting unit 11B sets the pick-up and drop-off plan such that the arrival time at the drop-off destination by the pick-up and drop-off vehicle 14 for one or more passengers with poor physical condition or for whom poor physical condition is predicted is earlier than the arrival time at the drop-off destination for other passengers who are picked up and dropped off simultaneously. Specifically, the drop-off destination is a place where the passenger should return from a facility that provides services such as day care (for example, home), and one or more passengers with poor physical condition or for whom poor physical condition is predicted will be dropped off first.

[0025] Also, the pick-up and drop-off plan setting unit 11B includes a pick-up and drop-off route setting unit 11C that sets the pick-up and drop-off route such that the place through which one or more passengers with poor physical condition or for whom poor physical condition is predicted are taken to is in the first half of the pick-up and drop-off route rather than the place through which other pick-up and drop-off target passengers are taken to.

[0026] According to this, it becomes possible to drop off one or more passengers with poor physical condition or for whom poor physical condition is predicted first, so it is possible to reduce the situation where a passenger experiences a deterioration in physical condition during transportation and is forced to take measures in the pick-up and drop-off vehicle 14.

[0027] Also, the pick-up and drop-off plan setting unit 11B sets the pick-up and drop-off plan such that the pick-up time by the pick-up and drop-off vehicle 14 for one or more passengers with poor physical condition or for whom poor physical condition is predicted is later than the pick-up time for other passengers who are picked up and dropped off simultaneously based on the acquired vital information. According to this, it becomes possible to go to pick up one or a plurality of passengers with poor health or expected to have poor health later, so that the situation where the passenger has poor health in the pick-up and drop-off vehicle 14 and is forced to take measures in the pick-up and drop-off vehicle 14 can be reduced.

[0028] In addition, the vital acquisition unit 11A acquires the vital information of the passenger during pick-up and drop-off, and includes an emergency transfer instruction unit 11A1 that promotes the transfer to a predetermined emergency transfer destination described later when the physical condition of the corresponding passenger deteriorates from a predetermined state based on the vital information during pick-up and drop-off.

[0029] The pick-up and drop-off plan setting unit 11B includes a pick-up and drop-off route setting unit 11C that sets the pick-up and drop-off route so that the place where one or a plurality of passengers with poor health or expected to have poor health are picked up is in the latter half of the pick-up and drop-off route compared to the place where other passengers are picked up. As a result, the situation where the passenger with poor health or one or a plurality of passengers expected to have poor health becomes ill during pick-up and is forced to take measures in the pick-up and drop-off vehicle can be reduced.

[0030] In these cases, the pick-up and drop-off route setting unit 11C may set the pick-up and drop-off route according to the shape of the road. That is, in order to suppress the occurrence of poorer health, the pick-up and drop-off route setting unit 11C gives priority to setting the pick-up and drop-off route on a road with a more linear shape where sudden lateral acceleration (so-called lateral G) is less likely to be applied over a road with sharp curves or a winding road.

[0031] Similarly, in order to suppress the occurrence of poorer health, the pick-up and drop-off route setting unit 11C gives priority to setting the pick-up and drop-off route on a flat road where sudden vertical acceleration (so-called vertical G) is less likely to be applied over a sloping road.

[0032] Furthermore, assuming a situation where the person's physical condition deteriorates during pick-up and drop-off and emergency transportation is desired, the pick-up and drop-off route setting unit 11C sets the emergency transportation destination for the person being picked up and dropped off with poor physical condition or for whom poor physical condition is predicted. When setting the pick-up and drop-off route, the pick-up and drop-off route is set so that it can be easily transported to the emergency transportation destination. Specifically, after boarding the possible person to be picked up and dropped off, the pick-up and drop-off route is set so that it can reach without deviating significantly from the pick-up and drop-off route.

[0033] In addition, the cloud server 11 includes a seat position setting unit 11D that sets the seat position of the pick-up and drop-off vehicle with priority over other pick-up and drop-off targets for one or more pick-up and drop-off targets with poor physical condition or for whom poor physical condition is predicted, based on the acquired vital information. This is to shorten the time required for boarding, and thus further shorten the pick-up and drop-off time, and to facilitate getting off in preparation for emergency transportation.

[0034] In addition, the cloud server 11 includes a driver determination unit 11E that determines the driver of the pick-up and drop-off vehicle based on the vital information and the pick-up and drop-off vehicle. This is to select a driver who is less likely to perform sudden acceleration, sudden deceleration, sudden steering, etc. in order to suppress the deterioration of physical condition when there is one or more pick-up and drop-off targets with poor physical condition or for whom poor physical condition is predicted.

[0035] In addition, when it is predicted based on the vital information that a pick-up and drop-off hindrance factor such as a sudden change in physical condition occurs, the cloud server 11 includes an exclusion information output unit 11F that notifies to exclude the pick-up and drop-off target corresponding to the pick-up and drop-off hindrance factor from the pick-up and drop-off targets. This is to stop the pick-up and drop-off of the pick-up and drop-off target with poor physical condition or for whom poor physical condition is predicted, and to suppress the deterioration of physical condition due to pick-up and drop-off.

[0036] Figure 3 is a processing sequence diagram of the pick-up and drop-off management system on the day before the pick-up and drop-off of the person being picked up and dropped off. On the day before the pick-up and drop-off, the facility system 16 refers to the care database (DB) 24 that stores the care status and the like for each person being picked up and dropped off, and transmits the care information regarding the person being picked up and dropped off to the cloud server 11 (step S11).

[0037] In parallel with this, vital information is transmitted from the user's vital devices 12 and 13 to the cloud server 11 (step S12). As a result, the cloud server 11 stores the received vital information in the vital database (DB) 22, and based on the vital prediction database (DB) 23 that stores the vital information and information related to physical condition prediction, performs physical condition prediction for each user who is the person to be picked up and dropped off (step S13). In this case, the physical condition prediction database 23 stores information such as heart rate, blood oxygen concentration, body temperature, etc. for which the occurrence of poor physical condition is predicted for each person to be picked up and dropped off.

[0038] Here, physical condition prediction is to predict whether the physical condition of the person to be picked up and dropped off deteriorates during the pick-up and drop-off by the pick-up and drop-off vehicle 14 of the person to be picked up and dropped off.

[0039] Specifically, based on the medical history of each person to be picked up and dropped off, or the situation at the time of physical condition deterioration of other persons to be picked up and dropped off with similar symptoms, etc., the possibility of reaching abnormal states (physical condition deterioration) such as myocardial infarction, heart failure, dizziness accompanied by high blood pressure, staggering accompanied by low blood pressure, fever, numbness, nausea, etc. is predicted.

[0040] And as a result of the physical condition prediction in step S13, if those possibilities are predicted to be higher than a predetermined threshold, an abnormal prediction advance notice is sent to the hospital system 15 to request preparation of the reception system during the pick-up and drop-off time zone on the grounds that the possibility of emergency transportation is high (step S14).

[0041] Subsequently, the cloud server 11 acquires map data and traffic information data necessary for setting the pick-up and drop-off route from the map and traffic information server 17 (step S15).

[0042] Subsequently, the cloud server 11 sets a pick-up and drop-off plan based on the acquired vital information (step S16). Here, the setting of the pick-up and drop-off plan will be described in detail. FIG. 4 is a processing flowchart of the cloud server at the time of setting the pick-up and drop-off plan. The cloud server 11 sets a pick-up and drop-off plan based on the care information acquired in step S11 of FIG. 2, the vital information on the day before the pick-up and drop-off date (corresponding to the latest vital information at the time of processing) acquired in step S12, and the physical condition of each person to be picked up and dropped off predicted in step S13.

[0043] Specifically, the cloud server 11 grasps the number of persons to be picked up and dropped off and information on available vehicles (schedule, passenger capacity, stretcher, number of wheelchair mounting positions, presence or absence of a lift, etc.) based on the care information and the vehicle / driver database (DB) 24, and determines the pick-up and drop-off vehicle (step S21). In this case, the vehicle / driver database 24 stores the number of passengers, equipment, schedule, driving characteristics (such as degree of sudden acceleration, sudden deceleration, sudden steering, etc.) of each driver, schedule, etc. of each pick-up and drop-off vehicle.

[0044] Next, when the pick-up and drop-off vehicle is determined, the cloud server 11 sets the pick-up and drop-off order and seating position (or mounting position of a wheelchair, stretcher, etc.) so that the pick-up and drop-off time of the person to be picked up and dropped off with poor physical condition or predicted to have poor physical condition becomes shorter based on the acquired vital information (step S22).

[0045] More specifically, for the person to be picked up and dropped off with poor physical condition or predicted to have poor physical condition, the pick-up and drop-off order is set as late as possible so that the effective pick-up and drop-off time (for example, the moving time from home to the facility) becomes shorter. This is to reduce the possibility of emergency response in the pick-up and drop-off vehicle because it is difficult to perform an emergency response to physical deterioration or the like in the pick-up and drop-off vehicle.

[0046] Furthermore, in a state where an emergency response in the pick-up and drop-off vehicle cannot be completed (for example, when an emergency transfer to a hospital is required), an emergency transfer destination is set (step S23) so that an emergency transfer can be efficiently performed, and if the moving distance is the same, the pick-up and drop-off route is set to pass near the hospital with the more urgent transfer destination.

[0047] Then, further, the cloud server 11 refers to the map database (DB) 17A, traffic database (DB) 17B, etc. stored in the map and traffic information server 17, and for the passengers whose physical discomfort is not predicted, prior to the pick-up and drop-off of the passengers with physical discomfort or predicted physical discomfort, it sets a pick-up and drop-off route so that pick-up can be made. And it sets the shortest route necessary for the pick-up and drop-off of all passengers (step S24).

[0048] By the way, passengers who receive services such as day care may have a significant decline in physical strength and motor ability, so they often cannot keep up with rapid changes in acceleration.

[0049] Therefore, when the shortest route includes sharp curves, winding roads, steep slopes, etc., it is assumed that the probability of feeling unwell or causing a deterioration in physical condition will increase.

[0050] Therefore, the cloud server determines the pick-up and drop-off route so that it passes through flat roads and straight roads even if the pick-up and drop-off time is slightly longer (for example, 10% increase in pick-up and drop-off time compared to the shortest route) (step S25). This makes it possible to further reduce the need for emergency response.

[0051] Furthermore, since each driver who drives the pick-up and drop-off vehicle has their own driving habits, when personnel allocation is possible, the cloud server 11 determines the driver so as to preferentially select a driver who is estimated to drive with a relatively small acceleration change rather than a driver who is estimated to perform driving with a relatively large acceleration change such as sudden acceleration, sudden deceleration, and sudden steering (step S26). This can further reduce the possibility of causing deterioration in the physical condition of the passengers.

[0052] In addition, when the cloud server 11 determines that a person to be picked up and dropped off, for whom it is determined that pick-up and drop-off should not be performed based on vital information, is included, the cloud server 11 may determine the person to be picked up and dropped off as a target person in the pick-up and drop-off state (step S27) and notify an administrator or the like. As a result, it is possible to further suppress the deterioration of the physical condition of the person to be picked up and dropped off during actual pick-up and drop-off. Then, the cloud server 11 distributes the determined pick-up and drop-off route to the in-vehicle system 14A of the pick-up and drop-off vehicle 14 to cause the car navigation system to perform route setting, and distributes the set pick-up and drop-off route to the facility system 16 (step S17).

[0053] Subsequently, the cloud server 11 predicts the arrival time at each person's home (pick-up time at home) and the arrival time at the facility (pick-up and drop-off completion time) based on the determined pick-up and drop-off route and the time required for each person to be picked up and dropped off to board (a predetermined time is set in advance based on the care status of each person to be picked up and dropped off) (step S18). Next, the cloud server 11 distributes the predicted arrival time at the person's home and the arrival time at the facility to the in-vehicle system 14A of the pick-up and drop-off vehicle 14 and the facility system 16 (step S19).

[0054] As described above, on the day before the pick-up and drop-off day, based on the vital status of each person to be picked up and dropped off, a more suitable pick-up and drop-off route is set, that is, a pick-up and drop-off route that shortens the pick-up and drop-off time of a person to be picked up and dropped off with poor physical condition or predicted to have poor physical condition and is less likely to cause physical deterioration.

[0055] Next, the processing of the pick-up and drop-off management system 10 on the pick-up and drop-off day of the person to be picked up and dropped off will be described. FIG. 5 is a processing sequence diagram of the pick-up and drop-off management system on the pick-up and drop-off day of the person to be picked up and dropped off. On the pick-up and drop-off day, the facility system 16 transmits care information regarding the actual person to be picked up and dropped off reflecting reservation changes and the like to the cloud server 11 (step S31).

[0056] Furthermore, when reflecting the vital status of the person to be picked up and dropped off on the same day, vital information is transmitted from the user's vital devices 12 and 13 to the care information cloud server 11 in parallel with the transmission of the care information to the cloud server 11 (step S32).

[0057] Also, the in-vehicle system 14A notifies the cloud server 11 of the latest vehicle information (step S33). As a result, based on the received latest vital information and latest vehicle information, the cloud server 11 acquires the map data and traffic information data necessary for setting the pick-up and drop-off route from the map and traffic information server 17 (step S34).

[0058] Subsequently, the cloud server 11 sets the latest pick-up and drop-off plan in the same procedure as shown in FIG. 3 (step S35). That is, the cloud server 11 sets the pick-up and drop-off plan based on the care information acquired in step S31 and the vital information on the pick-up and drop-off day (corresponding to the latest vital information at the time of processing) acquired in step S32.

[0059] Then, the cloud server 11 distributes the determined latest pick-up and drop-off route to the in-vehicle system 14A of the pick-up and drop-off vehicle 14 to cause the car navigation system to set the route, and distributes the set pick-up and drop-off route to the facility system 16 (step S36).

[0060] Subsequently, based on the determined pick-up and drop-off route and the time required for each person to be picked up and dropped off to board (a predetermined time is set in advance based on the care status of each person to be picked up and dropped off), the cloud server 11 predicts the arrival time at each person's home (the pick-up time at home) and the arrival time at the facility (the pick-up and drop-off completion time) (step S37).

[0061] Next, the cloud server 11 distributes the predicted arrival time at the person's home and the arrival time at the facility to the in-vehicle system 14A of the pick-up and drop-off vehicle 14 and the facility system 16 (step S38).

[0062] Then, based on the distributed pick-up and drop-off route, the pick-up and drop-off of the passenger actually starts, and the vital information during the pick-up and drop-off is notified to the cloud server 11 via the in-vehicle system 14A by the vital device 12 of the passenger (step S41). As a result, when the vital information notified to the cloud server 11 is normal, the cloud server 11 continues the pick-up and drop-off as it is, allows all passengers to board, and performs the pick-up and drop-off to the facility.

[0063] As a result, when arriving at the facility, the in-vehicle system 14A notifies the cloud server 11 that it has arrived at the facility and the pick-up and drop-off has been completed (step S39). Thereby, the cloud server 11 sends a pick-up and drop-off completion notice to the facility system 16 (step S40) and ends the process.

[0064] On the other hand, when it is detected based on the notification in step S41 that the vital information is abnormal (for example, abnormal heart rate, abnormal blood pressure value, abnormal decrease in blood oxygen concentration, etc.), an emergency notification is sent to the in-vehicle system 14A and the hospital system 15 (step S42).

[0065] As a result, the car navigation system of the in-vehicle system 14A changes the pick-up and drop-off route and notifies the driver to head to the hospital corresponding to the notified hospital system 15, and sets the destination to the hospital.

[0066] Then, after the emergency transfer is completed and when returning to the original route and arriving at the facility again, the in-vehicle system 14A notifies the cloud server 11 that it has arrived at the facility and the pick-up and drop-off has been completed (step S39). Thereby, the cloud server sends a pick-up and drop-off completion notice to the facility system 16 (step S40) and ends the process.

[0067] As described above, according to the present embodiment, it is possible to set a more suitable pick-up and drop-off route in advance on the day before the pick-up and drop-off day, and on the pick-up and drop-off day, based on the vital status of each person to be picked up and dropped off that is more up-to-date, that is, the pick-up and drop-off time of the person to be picked up and dropped off who is in poor health or is predicted to be in poor health is made shorter, and a pick-up and drop-off route that is less likely to cause a deterioration in physical condition is set. Furthermore, even if the physical condition deteriorates due to pick-up and drop-off, since the pick-up and drop-off is carried out in a state where it is possible to immediately transport to the emergency transport destination, a prompt response is possible even in case of an emergency.

[0068] The program executed by the pick-up and drop-off management device of the present embodiment is provided by being recorded on a computer-readable recording medium such as an optical recording medium like a DVD (Digital Versatile Disk), a semiconductor memory device such as a USB memory, an SSD (Solid State Disk), etc. in an installable format or an executable format file.

[0069] Alternatively, the program executed by the pick-up and drop-off management device of the present embodiment may be configured to be stored on a computer connected to a network such as the Internet and downloaded via the network. Further, the program executed by the pick-up and drop-off management device of the present embodiment may be configured to be provided or distributed via a network such as the Internet.

[0070] Also, the program of the pick-up and drop-off management device of the present embodiment may be configured to be provided by being pre-embedded in a ROM or the like.

[0071] Although several embodiments of the present invention have been described, these embodiments are presented by way of example and are not intended to limit the scope of the invention. These embodiments can be implemented in various other forms, and various omissions, replacements, and changes can be made without departing from the gist of the invention. These embodiments and their modifications are included in the scope and gist of the invention, and are also included in the invention described in the claims and its equivalent scope.

Explanation of Reference Numerals

[0072] 10 Patient transfer management system 11 Cloud server 11A Vital sign acquisition unit 11A1 Emergency transfer instruction unit 11B Transfer plan setting unit 11C Transfer route setting unit 11D Seat position setting unit 11E Driver determination unit 11F Exclusion information output unit 12, 13 Vital sign devices 14 Transfer vehicle 14A On-vehicle system 15 Hospital system 16 Facility system 17 Map and traffic information server 23 Physical condition prediction database 24 Vehicle and driver database

Claims

1. A vital information acquisition unit that acquires vital information from one or more persons to be picked up or dropped off via a network; A transportation plan setting unit that predicts the health condition of the one or more transportation targets based on the acquired vital information, and sets a transportation plan when the one or more transportation targets include a transportation target who is in poor health or is expected to be in poor health; a driver determination unit that determines a driver who drives with a small acceleration change as the driver of the shuttle vehicle based on the driving characteristics of each driver; A transportation management device equipped with the above.

2. The driving characteristics of the driver include The frequency of occurrence of at least one of sudden acceleration, sudden deceleration, and sudden steering. The transportation management device according to claim 1.

3. the transportation plan setting unit sets the transportation plan so as to shorten a transportation time by a transportation vehicle for the person to be transported who is in poor health or the person to be transported who is expected to be in poor health; The transportation management device according to claim 1.

4. the transportation plan setting unit sets the transportation plan so that the arrival time of the transportation vehicle at the destination for the transportation target person who is in poor health or the transportation target person who is expected to be in poor health is earlier than the arrival time of other transportation target persons who are transported at the same time. The transportation management device according to any one of claims 1 to 3.

5. The transportation plan setting unit includes a transportation route setting unit that sets the transportation route so that the transportation route passing through a place where the transportation target who is in poor health or the transportation target who is expected to be in poor health is dropped off is located in the first half of the transportation route compared to a place where other transportation targets are dropped off. The transportation management device according to any one of claims 1 to 4.

6. the transportation plan setting unit sets the transportation plan so that the pick-up time by the transportation vehicle for the person who is in poor health or the person who is expected to be in poor health is later than the pick-up time for other people who are picked up and dropped off at the same time; The transportation management device according to any one of claims 1 to 5.

7. The transportation plan setting unit includes a transportation route setting unit that sets the transportation route so that a place where the transportation target person who is in poor health or the transportation target person who is expected to be in poor health is picked up is a later part of the transportation route than a place where other transportation targets are picked up. The transportation management device according to any one of claims 1 to 6.

8. The shuttle route setting unit sets the shuttle route in accordance with a shape of a road. The transportation management device according to claim 5 or 7.

9. the pick-up / drop-off route setting unit sets the pick-up / drop-off route by giving priority to roads having a straight road shape over roads having sharp curves or tortuous roads; The transportation management device according to claim 8.

10. the pick-up / drop-off route setting unit sets the pick-up / drop-off route by giving priority to flat roads over slopes; The transportation management device according to claim 8 or 9.

11. The pick-up and drop-off route setting unit sets an emergency transport destination for the person to be picked up or dropped off who is in poor health or who is expected to be in poor health, and sets the pick-up and drop-off route that passes through the vicinity of the emergency transport destination. The transportation management device according to any one of claims 8 to 10.

12. A seat position setting unit is provided for setting a seat position in the shuttle vehicle where the person who is in poor health or who is expected to be in poor health can board the shuttle vehicle in a shorter time than other people who are being shuttled at the same time, or where the person can disembark easily. The transportation management device according to any one of claims 1 to 11.

13. The vital sign acquisition unit acquires vital sign information of the person being picked up or dropped off via the network, and an emergency transport instruction unit that prompts the transportation of the person to be transported to an emergency transport destination when the physical condition of the person to be transported deteriorates to a predetermined condition based on the vital information during the transportation. The transportation management device according to any one of claims 1 to 12.

14. An exclusion information output unit that notifies the driver to exclude the driver who is in poor health or who is expected to be in poor health from being picked up and dropped off. The transportation management device according to any one of claims 1 to 13.

15. The vital information includes at least one of body temperature, heart rate, blood pressure, blood glucose level, and blood oxygen concentration. The transportation management device according to any one of claims 1 to 14.

16. A vital sign device for measuring vital information of the person to be transported; a transportation management device including: a vital acquisition unit that acquires vital information from the vital device via a network; a transportation plan setting unit that predicts the health condition of one or more persons to be transported based on the acquired vital information, and sets a transportation plan if one or more of the persons to be transported is in poor health or is expected to be in poor health; and a driver determination unit that determines a driver who drives with a small acceleration change as the driver of the transportation vehicle based on the driving characteristics of each driver; A transportation management system equipped with

17. A transportation management method using a transportation management device that manages transportation of one or more transportation recipients, A step in which a vital sign acquisition unit of the transportation management device acquires vital sign information from one or more transportation recipients via a network; A transportation plan setting unit of the transportation management device predicts the physical condition of the one or more persons to be transported based on the acquired vital information, and sets a transportation plan when the one or more persons to be transported include a person who is in poor physical condition or a person who is expected to be in poor physical condition; A process in which a driver determination unit of the transportation management device determines a driver who drives with a small acceleration change as the driver of the transportation vehicle based on the driving characteristics of each driver; A transportation management method that includes:

18. A program for controlling a transportation management device that manages transportation of one or more transportation recipients by a computer, The computer, A means for acquiring vital information from one or more persons to be picked up or dropped off via a network; A means for predicting the physical condition of the one or more persons to be picked up and dropped off based on the acquired vital information, and setting a transportation plan if the one or more persons to be picked up and dropped off are in poor physical condition or are expected to be in poor physical condition; A means for determining a driver who drives with a small change in acceleration as the driver of the shuttle vehicle based on the driving characteristics of each driver; A program that makes it work.

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