Monitoring system, terminal device, and server device

Abstract

To make it possible to easily grasp a utilization status of a monitoring service by a user.SOLUTION: A monitoring system monitors intrusion into a motoring target area using a plurality of security modes, and assesses a utilization status of a monitoring service on the basis of a set security mode. The monitoring system comprises: setting means for setting any one of the plurality of security modes; assessment means for assessing the utilization status according to total usage time of at least one of the security modes within a given period of time using a setting history of the security modes; and output means for outputting an assessment result obtained by the assessment means.SELECTED DRAWING: Figure 3

Description

Technical Field

[0001] The present invention relates to a technique for evaluating the usage status of a plurality of security modes for monitoring a monitoring target area.

Background Art

[0002] A security system having a plurality of security modes is known (for example, Patent Document 1).

Prior Art Document

Patent Document

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] The security mode is set according to the operation of the target person, but if an appropriate security mode is not set according to the situation, the crime prevention effect will be low. However, in the conventional monitoring system, it has not been possible to easily grasp how much the user can utilize the monitoring system, that is, the utilization status of the monitoring service.

[0005] One object of the present invention is to enable the user to easily grasp the utilization status of the monitoring service.

Means for Solving the Problems

[0006] One aspect of the present invention is a monitoring system that performs intrusion monitoring of a monitoring target area using a plurality of security modes and evaluates the utilization status of a monitoring service based on the set security mode, the setting means for setting any one of the plurality of security modes, the evaluation means for evaluating the utilization status according to the total utilization time of at least one security mode in a predetermined period using the setting history of the security mode, and the output means for outputting the evaluation result by the evaluation means. A monitoring system is provided, characterized in that it comprises.

[0007] The plurality of security modes at least include a warning mode for monitoring the area to be monitored and a release mode for not monitoring the area to be monitored, and the evaluation means may evaluate higher as the total usage time of the warning mode set in the predetermined period is longer, or as the total usage time of the release mode is shorter.

[0008] When the evaluation means includes a manned warning mode for monitoring a part of the area to be monitored in the warning mode set in the predetermined period, the evaluation means may evaluate higher than when the manned warning mode is not included.

[0009] The warning mode includes an unmanned warning mode for monitoring the entire area to be monitored and a manned warning mode for monitoring a part of the area to be monitored, and the evaluation means may perform the evaluation by weighting the usage time of the manned warning mode higher than the usage time of the unmanned warning mode.

[0010] The evaluation means may perform the evaluation according to the type of security mode set in the predetermined period and the time zone in which the security mode is set.

[0011] The monitoring system further includes a detection means for detecting the situation of the target person in the area to be monitored, and the evaluation means may further perform the evaluation according to the type of security mode set in the predetermined period and the detection result of the detection means.

[0012] The monitoring system further includes a storage means for storing an evaluation comment corresponding to the evaluation result, and the output means may output the evaluation result of the evaluation means and the evaluation comment corresponding to the evaluation result to a display means together.

[0013] Another aspect of the present invention is a terminal device used in the monitoring system, comprising an acquisition means for acquiring the evaluation result output from the output means, and a display means for displaying an evaluation image corresponding to the acquired evaluation result. A terminal device characterized by this is provided.

[0014] Still another aspect of the present invention is a security device that performs intrusion monitoring of a monitoring target area based on a plurality of security modes, communicates with a terminal device held by a user, and evaluates the utilization status of a monitoring service based on the set security mode. A server device, comprising: an acquisition means for acquiring the setting history of the security mode from the security device; an evaluation means for evaluating the utilization status according to the total usage time of at least one security mode within a predetermined period using the setting history; and an output means for outputting the evaluation result by the evaluation means to the terminal device. A server device characterized by this is provided.

Advantages of the Invention

[0015] According to the present invention, it is possible to easily grasp the utilization status of the monitoring service by the user.

Brief Description of the Drawings

[0016]

Figure 1

Figure 2

Figure 3

Figure 4

Figure 5

Figure 6

Figure 7

Embodiments for Carrying Out the Invention

[0017] Configuration FIG. 1 is a diagram showing an example of the configuration of a monitoring system 10 according to an embodiment. The monitoring system 10 provides a monitoring service for monitoring abnormalities such as intrusion into a monitoring target area where a target person is located, and a watching service for watching the situation of a target person such as an elderly person. Further, the monitoring system 10 also has a function of evaluating the utilization status of the monitoring service for performing intrusion monitoring of the monitoring target area.

[0018] The monitoring system 10 includes a plurality of sensors 100, a controller 200, a setting unit 300, a server device 400, and a plurality of terminal devices 600. The plurality of sensors 100, the controller 200, and the setting unit 300 are installed in a monitoring target area such as a residence of the target person and are connected via a communication network 11 such as a LAN (Local Area Network). The server device 400 is installed in a monitoring center operated by an operator who provides the monitoring service and the watching service. The plurality of terminal devices 600 are each used by the target person and the watcher. The target person and the watcher are examples of the "users" according to the present invention. The controller 200, the server device 400, and the terminal devices 600 are connected via a communication network 12 including the Internet and a mobile communication network.

[0019] A plurality of sensors 100 detect the situation of a target person in a monitoring target area and output detection information indicating the detection result. The sensor 100 is an example of the "detection means" according to the present invention. Further, at least a part of the plurality of sensors 100 is used for intrusion monitoring for detecting an intruder into the monitoring target area. When the monitoring target area is a residence, the plurality of sensors 100 include a sensor 100 installed indoors in the residence (hereinafter also referred to as "indoor sensor 100") and a sensor 100 installed outdoors in the residence (hereinafter also referred to as "outdoor sensor 100"). The indoor sensor 100 is installed, for example, at openings such as a front door and windows, at traffic line parts such as passages in the residence, and in rooms. The outdoor sensor 100 is installed, for example, in a garden or on a door. In one example, the plurality of sensors 100 include a window / door sensor, a human presence sensor, a TOF (Time Of Flight) sensor, an ultrasonic (millimeter wave, microwave) sensor, and a lighting / home appliance operation detection sensor. The sensors for intrusion monitoring are sensors that detect opening and closing, such as a window / door sensor, and a human presence sensor that detects the presence of a person. Further, the sensors for intrusion monitoring may be used as monitoring sensors for watching over the situation of the target person. Other monitoring sensors include a lighting / home appliance operation detection sensor.

[0020] The window / door sensor is installed at openings such as the front door, windows, and door leaves, and detects the opening of opening / closing bodies such as doors and windows. Examples of window / door sensors include a sensor that detects the opening of a door by detecting a change in magnetic field, and a sensor that detects the opening of a door by turning on / off a tamper switch. The human presence sensor, also called a space sensor, is installed in traffic flow areas and living rooms to detect the presence of people. Examples of human presence sensors include a sensor that detects the presence of people based on fluctuations in heat rays, a sensor that detects the presence of people by sound waves or high frequencies, a sensor that detects the presence of people from an input image, and a sensor that detects the presence of people when the incident light from a light projecting unit is blocked. In addition to the uses of human presence sensors, the TOF (Time Of Flight) sensor and ultrasonic sensor are installed in traffic flow areas and living rooms to detect the posture of the target person. The lighting / home appliance operation detection sensor detects operations on home appliances. The lighting / home appliance operation detection sensor may be provided on a home appliance and detect an operation performed using an operation button of the home appliance. Alternatively, the lighting / home appliance operation detection sensor may be installed at a location where an operation signal transmitted from a remote controller to a home appliance can be received, and detect an operation on the home appliance based on this operation signal. Examples of home appliances include a television receiver, lighting equipment, an air conditioner, a heating appliance, a fan, a rice cooker, a radio, water supply, gas, and electricity. For example, when it is detected that the television has been operated, the movement (situation) of the target person turning on the television in the living room can be detected from the location where the television is installed (such as the living room) and the time of operation. Furthermore, as a sensor for monitoring purposes, a sensor that detects the usage amount of lifelines such as water supply, gas, and electricity may be used.

[0021] The controller 200 monitors the intrusion into the monitored area where the target person is located using the sensor 100. The controller 200 is an example of the "security device" according to the present invention. For example, when an intruder is detected by the sensor 100, the controller 200 notifies the server device 400 that an intruder has entered the monitored area. The controller 200 has three security modes: an unmanned security mode, a manned security mode, and a release mode. Also, the controller 200 performs processing for monitoring the target person. For example, when a period during which no detection information is output from the sensor 100 continues for a predetermined time, the controller 200 notifies the server device 400 that the target person has not moved for a predetermined time. These notifications are realized, for example, by transmitting an abnormal signal.

[0022] The unmanned security mode is a security mode that monitors the entire monitored area. The unmanned security mode is used when the target person goes out and the monitored area is unmanned. In the unmanned security mode, when detection information of the sensor used for intrusion monitoring among the plurality of sensors 100 is output, an abnormal signal is transmitted from the controller 200 to the server device 400. When the unmanned security mode is set, for the sensor 100 that monitors the target person's leaving route, it is preferable to start detecting an intruder after a predetermined time has elapsed since the unmanned security mode was set, so as not to misdetect the target person going out as an intruder.

[0023] The manned alert mode is a security mode for monitoring a part of the monitored area. The manned alert mode is used when a subject is present in the monitored area and an intruder is monitored in a part where the subject is not present. For example, in the manned alert mode, a predetermined outer perimeter area such as a front door, a window, a gate, or the outside of a residence is monitored to detect an intrusion into the monitored area from the outside. Alternatively, an area designated by an operation of a subject out of a plurality of areas included in the monitored area may be monitored. In the manned alert mode, when detection information is output from a sensor 100 used for intrusion monitoring installed in the outer perimeter area or a designated area (e.g., the second floor), an abnormality signal is transmitted from the controller 200 to the server device 400. On the other hand, even if detection information is output from a sensor 100 installed in a place other than the outer perimeter area or the designated area, this detection information is ignored, and an abnormality signal is not transmitted from the controller 200 to the server device 400. The detection information of the sensor 100 in the manned monitoring mode may be used for evaluation by the calculation means 412 and the determination means 413.

[0024] The release mode is a security mode that does not monitor the monitored area. The release mode is used when there is a target person in the monitored area and there is no need to monitor for an intruder. In the release mode, monitoring for an intruder in the monitored area is not performed, and even if detection information is output from the sensor 100, this detection information is ignored and no abnormality signal is sent from the controller 200 to the server device 400.

[0025] The setting unit 300 accepts an operation to set the security mode of the controller 200. For example, the setting unit 300 is installed at the entrance of a residence, and is used to set the security mode when going out or returning home.

[0026] When the server device 400 receives an abnormal signal from the controller 200, it outputs information about the monitoring target area and the target person, thereby prompting the controller of the monitoring sensor to confirm with the target person and the security personnel rushing to the monitoring target area to take appropriate measures. In addition, as part of the monitoring service or the watching service, the server device 400 evaluates the usage status of the security mode for monitoring the monitoring target area, and provides the evaluation result to at least one of the terminal device 600 used by the watcher and the terminal device 600 used by the target person.

[0027] The terminal device 600 is used for the target person or the watcher to view various information related to the monitoring service or the watching service. Examples of the terminal device 600 include a smartphone, a mobile phone, a personal computer, a tablet terminal, and a wearable terminal.

[0028] FIG. 2 is a diagram showing an example of the configuration of the controller 200. The controller 200 includes a control unit 201, a storage unit 202, a communication unit 203, an operation unit 204, a display unit 205, and a sounding unit 206. Each part of the controller 200 is connected via a bus.

[0029] The control unit 201 is a processor that controls each part of the device itself and performs various processes. For example, the control unit 201 includes a CPU (Central Processing Unit). The storage unit 202 is a memory that stores programs and various data for realizing the functions of the device itself. The data stored in the storage unit 202 includes information indicating the currently set security mode and an authentication code required for the security mode setting operation. For example, the storage unit 202 includes at least one of a ROM (Read Only Memory), a RAM (Random Access Memory), an HDD (Hard Disk Drive), and an SSD (Solid State Drive). The communication unit 203 is a communication interface for connecting the device itself to the communication networks 11 and 12. The communication unit 203 is used to communicate with other devices connected via the communication network 11 or 12.

[0030] The operation unit 204 receives various operations for the own device. The operations received by the operation unit 204 include an operation for setting the security mode and an operation for causing the authentication code to be read from the authentication medium. For example, the operation unit 204 includes a touch sensor for receiving operations on the screen of the display unit 205, an operation button for receiving the setting of the security mode, and a reading device for reading the authentication code from an authentication medium such as an IC card held by the target person. The display unit 205 displays various information. The information displayed by the display unit 205 includes the currently set security mode, the state of the sensor 100, and information indicating the installation location of the sensor 100. For example, the display unit 205 includes a liquid crystal display. Further, the display unit 205 may be configured as a touch panel in combination with the touch sensor. The sounding unit 206 outputs various sounds such as a sound for notifying the occurrence of an abnormality and a message voice. For example, the sounding unit 206 includes a speaker.

[0031] The control unit 201 functions as an acquisition means 211, a setting means 212, and a transmission means 213. These functions are realized by the control unit 201 executing a program stored in the storage unit 202, causing the control unit 201 to perform calculations or controlling each part of the controller 200.

[0032] When an operation for setting the security mode is performed using the setting unit 300, the acquisition means 211 acquires operation information indicating this operation.

[0033] The setting means 212 sets any one of a plurality of security modes according to the operation of the target person. When an operation for setting the security mode is performed using the operation unit 204, the setting means 212 sets the security mode corresponding to this operation. When an operation for setting the security mode is performed using the setting unit 300, the setting means 212 sets the security mode corresponding to the operation information acquired by the acquisition means 211.

[0034] The transmission means 213 transmits the security mode information indicating the security mode set by the setting means 212 to the server device 400. The security mode information includes information indicating the type of the set security mode and the setting date and time of the security mode.

[0035] FIG. 3 is a diagram showing an example of the configuration of the server device 400. The server device 400 includes a control unit 401, a storage unit 402, and a communication unit 403. Each part of the server device 400 is connected via a bus. The control unit 401, the storage unit 402, and the communication unit 403 are basically the same as the control unit 201, the storage unit 202, and the communication unit 203 of the controller 200, respectively. However, in addition to the program for realizing the server device 400, a comment table 421 is stored in the storage unit 402. The storage unit 402 is an example of the "storage means" according to the present invention. The communication unit 403 is a communication interface for connecting the own device to the communication network 12 and is used for communicating with other devices connected via the communication network 12.

[0036] The control unit 401 functions as an acquisition means 411, a calculation means 412, a determination means 413, a generation means 414, and an output means 415. These functions are realized by the control unit 401 executing the program stored in the storage unit 402, and the control unit 401 performing calculations or controlling each part of the server device 400.

[0037] The acquisition means 411 acquires the security mode information from the controller 200. This security mode information constitutes the setting history of the security mode.

[0038] The calculation means 412 calculates an index value according to the total usage time of each security mode in a predetermined period by using the setting history of the security mode. This usage time refers to the time when the security mode was set. The index value is a value serving as an index for evaluating the usage status of the security mode. The index value increases as the total usage time of the security mode combining the manned security mode and the unmanned security mode becomes larger.

[0039] The determination means 413 performs an evaluation according to the total usage time of at least one security mode using the setting history of the security mode. Specifically, the evaluation value is determined according to the index value calculated by the calculation means 412. This evaluation value is a value indicating whether the monitoring service was fully utilized (whether the security mode was set appropriately). The larger the evaluation value, the more fully the monitoring service was utilized. Since the security mode is set according to the operation of the subject, the fact that the security mode is set appropriately means that the subject has a high level of crime prevention awareness. The evaluation value becomes larger as the index value of the security mode becomes larger, that is, the total usage time of the security mode becomes larger. In other words, the evaluation value becomes smaller as the index value of the release mode becomes larger, that is, the total usage time of the release mode becomes larger. This is because if the usage time of the release mode is long, it cannot be said that the security mode was set appropriately. In one example, the evaluation value is an evaluation level ranging from 1 to 4. Evaluation level 4 indicates the highest evaluation, evaluation level 3 indicates the second highest evaluation, evaluation level 2 indicates the third highest evaluation, and evaluation level 1 indicates the lowest evaluation. The evaluation may be performed using only either the usage time of the alert mode (attended alert mode and unattended alert mode) or the usage time of the release mode. The calculation means 412 and the determination means 413 have a function equivalent to the evaluation means of the present invention.

[0040] The generating means 414 refers to the comment table 421 and generates an evaluation result based on the evaluation value determined by the determining means 413 and the type of security mode set for a predetermined period. This evaluation result includes the evaluation value determined by the determining means 413 and a comment according to this evaluation value. The comment is an example of an "evaluation comment" according to the present invention.

[0041] The output means 415 outputs the evaluation result generated by the generation means 414 to the terminal device 600 .

[0042] FIG. 4 is a diagram showing an example of the comment table 421. The comment table 421 stores an evaluation level, the usage status of the security mode, and comments according to the evaluation level and the usage status of the security mode. A comment according to the combination of each evaluation level and the usage status of each security mode is associated therewith. The usage status of the security mode indicates the type of security mode set in a predetermined period. The usage status of the security mode includes "using only the unmanned security mode", "using only the manned security mode", and "using both the unmanned security mode and the manned security mode". "Using only the unmanned security mode" indicates that the unmanned security mode is set in a predetermined period but the manned security mode is not set. "Using only the manned security mode" indicates that the manned security mode is set in a predetermined period but the unmanned security mode is not set. "Using both the unmanned security mode and the manned security mode" indicates that both the manned security mode and the unmanned security mode are set in a predetermined period.

[0043] Comments differ in content depending on the evaluation level and the usage status of the security mode. For example, when the evaluation level is 1 in the case of "using only the unmanned security mode", a comment such as "Please utilize the security function when leaving home. We recommend that you also utilize the security function when at home." is used. On the other hand, when the evaluation level is 2 in the case of "using only the unmanned security mode", a comment such as "Please make good use of the security function when leaving home. We recommend that you also utilize the security function when at home." is used. The comment in the case of the evaluation level 2 includes the phrase "make good use", whereas the comment in the case of the evaluation level 1 simply has the phrase "utilize" and does not include the phrase "good", and the contents of these comments are different in this respect.

[0044] Also, when the evaluation level is 1 and only the unmanned guard mode is used, the comment "Please utilize the security function when leaving home. We recommend using the security function even when at home." is used. On the other hand, when the evaluation level is 1 and only the manned guard mode is used, the comment "Please utilize the security function when at home. We recommend using the security function even when going out." is used. Also, when the evaluation level is 1 and both the unmanned guard mode and the manned guard mode are used, the comment "Please utilize the security function when at home. We recommend further using the security function both when away and when at home." is used. The comment for the case of "using only the unmanned guard mode" includes advice to recommend using the manned guard mode, while the comment for the case of "using only the manned guard mode" includes advice to recommend using the unmanned guard mode. Also, the comment for the case of "using both the unmanned guard mode and the manned guard mode" includes advice to recommend further use of both the manned guard mode and the unmanned guard mode. The contents of these comments differ in that the recommended security modes are different. Thus, the contents of the comments differ depending on the usage status of the security mode even at the same evaluation level. Although not shown in the figure, when neither the unmanned guard mode nor the manned guard mode has been used during a predetermined period, a comment indicating that the security function has not been utilized and advice to encourage using the security function when going out are displayed. Also, in this case, the security level may be set to 0.

[0045] FIG. 5 is a diagram showing an example of the configuration of the terminal device 600. The terminal device 600 includes a control unit 601, a storage unit 602, a communication unit 603, an operation unit 604, and a display unit 605. Each unit of the terminal device 600 is connected via a bus. The control unit 601, the storage unit 602, the communication unit 603, the operation unit 604, and the display unit 605 are basically the same as the control unit 201, the storage unit 202, the communication unit 403 of the server device 400, the operation unit 204, and the display unit 205 of the controller 200, respectively. However, an application program for realizing the functions of the terminal device 600 is stored in the storage unit 602. The operation unit 604 includes, for example, a touch sensor that accepts operations on the screen of the display unit 605 and operation buttons that accept various operations. The display unit 605 is an example of the "display means" according to the present invention.

[0046] The control unit 601 functions as an acquisition unit 611 and a display control unit 612. These functions are realized by the control unit 601 executing a program stored in the storage unit 602, performing calculations by the control unit 601, or controlling each unit of the terminal device 600.

[0047] The acquisition unit 611 acquires an evaluation result from the server device 400. The display control unit 612 displays the evaluation result acquired by the acquisition unit 611 on the display unit 605.

[0048] Operation FIG. 6 is a sequence chart showing an example of an operation for evaluating the usage status of the security mode. In one example, this operation is started at a predetermined time interval. Note that the terminal device 600 may be the terminal device 600 used by the caregiver, the terminal device 600 used by the subject, or both the terminal device 600 used by the caregiver and the terminal device 600 used by the subject.

[0049] In step S11, the setting means 212 of the controller 200 determines whether the security mode has been changed. For example, if an operation to change the security mode has not been performed by the target person, the determination in step S11 is NO. In this case, the process ends. On the other hand, if an operation to change the security mode is performed by the target person and the setting means 212 changes the security mode in response to this operation, the determination in step S11 is YES. In this case, the process proceeds to step S12.

[0050] In step S12, the transmission means 213 of the controller 200 transmits the security mode information to the server device 400. For example, when the manned security mode is changed to the unmanned security mode at 10:00 on December 1, 20XX, the security mode information includes information indicating the type of "unmanned security mode" and the set date and time of "December 1, 20XX, 10:00". The acquisition means 411 of the server device 400 receives the security mode information from the controller 200.

[0051] In step S13, the acquisition means 411 of the server device 400 stores the received security mode information in the storage unit 402. In this way, each time the security mode is changed, the security mode information received from the controller 200 is stored in the storage unit 402. A setting history of the security mode is constituted by a plurality of pieces of security mode information stored in the storage unit 402.

[0052] In step S14, the calculation means 412 of the server device 400 performs an integration process of calculating the total usage time of each security mode in the first predetermined period by using the setting history of the security mode stored in the storage unit 402. Here, it is assumed that the first predetermined period is one day. The setting history of the security mode stored in the storage unit 402 includes the setting date and time of each security mode. From the setting date and time of each security mode, the time zone during which each security mode was set can be obtained. For example, if the manned security mode was set from 0:00 to 9:00 and from 18:00 to 24:00 on December 1, 20XX, the total usage time of the manned security mode on this day is 9 hours from 0:00 to 9:00 plus 6 hours from 18:00 to 24:00, which is 15 hours. Also, if the unmanned security mode was set from 9:00 to 15:00 on December 1, 20XX, the total usage time of the unmanned security mode on this day is 6 hours from 9:00 to 15:00. Furthermore, if the release mode was set from 15:00 to 18:00 on December 1, 20XX, the total usage time of the release mode on this day is 3 hours from 15:00 to 18:00.

[0053] In step S15, the calculation means 412 of the server device 400 calculates an index value according to the total usage time of the warning mode during the second predetermined period. Here, it is assumed that the second predetermined period is one week. The warning mode includes the manned warning mode and the unmanned warning mode excluding the release mode among the three security modes. For example, by adding up the total usage time of the manned warning mode for each day from December 1st to December 7th, 20XX, the total usage time of the manned warning mode for this one week can be obtained. Similarly, by adding up the total usage time of the unmanned warning mode for each day from December 1st to December 7th, 20XX, the total usage time of the unmanned warning mode for this one week can be obtained. Subsequently, by adding up the total usage time of the manned warning mode and the total usage time of the unmanned warning mode from December 1st to December 7th, 20XX, the total usage time of the warning mode for this one week can be obtained. For example, if the total usage time of the manned warning mode from December 1st to December 7th, 20XX is 65 hours and the total usage time of the unmanned warning mode is 35 hours, the total usage time of the warning mode for this one week is 100 hours. In one example, the index value is the ratio of the total usage time of the warning mode in one week. Since one week is 168 hours, when the total usage time of the warning mode in one week is 100 hours, the index value is 100 hours / 168 hours × 100 = approximately 60%.

[0054] In step S16, the determination means 413 of the server device 400 determines the evaluation level by comparing the index value calculated in step S15 with the threshold value. This threshold value is set in advance. Here, it is assumed that the first threshold value is 20% and the second threshold value is 40%. When the index value is less than the first threshold value, the evaluation level 1 is determined. When the index value is greater than or equal to the first threshold value and less than the second threshold value, the evaluation level 2 is determined. When the index value is greater than or equal to the second threshold value, the evaluation level 3 is determined. For example, when the index value is 60%, since it is greater than or equal to the second threshold value, the evaluation level 3 is determined.

[0055] In addition, the determination means 413 adjusts the evaluation level according to the type of security mode set during the second predetermined period indicated by the security mode setting history. That is, the determination means 413 determines the final evaluation level according to the type of security mode set during the second predetermined period in addition to the index value calculated in step S15. Specifically, when the manned security mode is included in the security mode set during the second predetermined period, the determination means 413 raises the evaluation level by one because it is considered that the subject is appropriately using different security modes. For example, when the manned security mode is included in the security mode set from December 1st to December 7th, 20XX, the evaluation level 3 determined according to the index value is changed to 4.

[0056] In step S17, the generation means 414 of the server device 400 generates an evaluation result according to the evaluation level determined in step S16. The evaluation result includes the evaluation level and a comment according to this evaluation level and the usage status of the security mode indicated by the security mode setting history.

[0057] For example, when the evaluation level from December 1st to December 7th, 20XX is 4, this evaluation level 4 is included in the evaluation result. Also, when both the unmanned security mode and the manned security mode are included in the security mode set from December 1st to December 7th, 20XX, from the comment table 421 shown in FIG. 4, the combination of the evaluation level 4 and "using both the unmanned security mode and the manned security mode" is associated with the comment "Your awareness of crime prevention is high both when you go out and when you are at home, and you are using the security function properly. Please continue to make good use of the security function." This comment is read out and included in the evaluation result.

[0058] In step S18, the output means 415 of the server device 400 transmits to the terminal device 600 the integration information indicating the result of the integration process in step S14, the security mode information in the second predetermined period stored in the storage unit 402, and the evaluation result generated in step S17. The integration information includes information indicating the first predetermined period and the total usage time of each security mode. The security mode information in the second predetermined period includes information indicating the type of the security mode set in the second predetermined period and the setting date and time of the security mode. The acquisition means 611 of the terminal device 600 receives the integration information, the security mode information, and the evaluation result from the server device 400.

[0059] In step S19, the display control means 612 of the terminal device 600 uses the received integration information and security mode information to display on the display unit 605 information corresponding to the total usage time of each security mode in the first predetermined period and the time zone in which each security mode was set in the first predetermined period. Further, the display control means 612 displays the received evaluation result on the display unit 605.

[0060] FIG. 7 is a diagram showing an example of a screen 650 displayed on the display unit 605. The screen 650 includes a screen 650A on a daily basis and a screen 650B on a weekly basis. These screens 650A and 650B are switched according to an operation using the operation unit 604. For example, in response to an operation of switching the switch 690 included in the screen 650A, the screen is switched from the screen 650A to the screen 650B. Similarly, in response to an operation of switching the switch 690 included in the screen 650B, the screen is switched from the screen 650B to the screen 650A.

[0061] The screen 650A includes a donut-shaped chart 655 representing the time periods during which each security mode was set. Here, assume that the target day of the screen 650A is December 1, 20XX. In the above example, the manned security mode is set from 0:00 to 9:00 on December 1, 20XX, the unmanned security mode is set from 9:00 to 15:00, the release mode is set from 15:00 to 18:00, and the manned security mode is set from 18:00 to 24:00. In this case, along the time axis of the circumference, elements 656 representing the manned security mode are displayed in the time periods from 0:00 to 9:00 and from 18:00 to 24:00, an element 657 representing the unmanned security mode is displayed in the time period from 9:00 to 15:00, and an element 658 representing the release mode is displayed in the time period from 15:00 to 18:00. The elements 656 to 658 are displayed separately by differentiating colors, shades of colors, or patterns.

[0062] By looking at the chart 655, the caregiver or the subject can know the time periods during which each security mode was set. For example, after checking the total usage time of the release mode in the graph 651 described later, by looking at the chart 655, it can be known during which time periods of the day the release mode was actually set.

[0063] The screen 650B displays graphs 651 side by side, each representing the total usage time of each security mode for each day of the week. The graph 651 is a stacked bar graph representing the total usage time of each security mode in a day. The vertical axis of the graph 651 indicates the time of a day. The bars 652, 653, and 654 represent the total usage time of the manned security mode, the total usage time of the unmanned security mode, and the total usage time of the release mode, respectively. The bars 652 to 654 are displayed separately by differentiating colors, shades of colors, or patterns. In the graph 651, the bar 652 is stacked first, and the bars 653 and 654 are stacked in order on top of the bar 652. That is, the bar 652 representing the total usage time of the manned security mode is placed first.

[0064] Here, for example, when the total usage time of the manned surveillance mode on Monday, December 1, 20XX is 15 hours, the bar 652 included in the graph 651 for Monday has a length corresponding to the ratio of this total usage time to the total hours in a day. Also, when the total usage time of the unmanned surveillance mode on Monday, December 1, 20XX is 6 hours, the bar 653 included in the graph 651 for Monday has a length corresponding to the ratio of this total usage time to the total hours in a day. Further, when the total usage time of the release mode on Monday, December 1, 20XX is 3 hours, the bar 654 included in the graph 651 for Monday has a length corresponding to the ratio of this total usage time to the total hours in a day. By looking at the graph 651, the caregiver or the subject can know the total usage time of each security mode in a day.

[0065] Also, the screen 650B includes an evaluation column 660. The evaluation column 660 is an example of the "evaluation image" according to the present invention. The evaluation column 660 includes a star mark 661 representing the evaluation level included in the evaluation result and a comment 662 included in the evaluation result. The inside of the mark 661 is filled in according to the number corresponding to the evaluation level. The remaining marks 661 have their interiors not filled in and are the background color. For example, when the evaluation level is 4, as shown in FIG. 7, all four marks 661 are filled in. Also, the comment 662 "You have a high awareness of crime prevention both when going out and when at home, and you are using the crime prevention function properly. Please continue to make good use of the crime prevention function." included in the evaluation result is displayed in the evaluation column 660.

[0066] The above-mentioned processes of steps S14 to S18 may be performed at a predetermined time interval, such as once a week. In this case, in step S18, the accumulated information, security mode information, and evaluation result are transmitted from the server device 400 in a push-type manner. Alternatively, the above-mentioned processes of steps S14 to S18 may be performed in response to a request from the terminal device 600. In this case, in step S18, the accumulated information, security mode information, and evaluation result are transmitted from the server device 400 in a pull-type manner in response to a request from the terminal device 600. In one example, when an application program for providing a function of a monitoring service is started in the terminal device 600, the terminal device 600 requests the server device 400 to obtain the accumulated information, security mode information, and evaluation result, and the processes of steps S14 to S18 are performed in response to this request.

[0067] Furthermore, in the case of pull-type transmission in response to a request from the terminal device 600, when a request to acquire real-time information is made from the terminal device 600, the period from the start time of the predetermined period to the current time becomes the predetermined period. For example, when a request to acquire real-time information is made at 15:00 on December 3, 20XX, the ratio of the total usage time of the alert mode in the period from 00:00 on December 1, 20XX, which is the start day of the week to which this day belongs, to 15:00 on December 3, 20XX, is calculated as an index value, and the evaluation level is determined using this index value. In this case, the evaluation result including the evaluation level for the period from 00:00 on December 1, 20XX to 15:00 on December 3, 20XX and a comment according to this evaluation level is transmitted from the server device 400 to the terminal device 600 and displayed on the terminal device 600.

[0068] According to the above-described embodiment, since the evaluation level corresponding to the total usage time of the warning mode is displayed on the terminal device 600, it is possible to easily recognize whether or not a plurality of security modes are being used appropriately, and it is possible to easily grasp the utilization rate of the monitoring service. Further, when the evaluation level is low, the caregiver can call on the subject to set the warning mode, or the subject himself can notice that he is about to actively set the warning mode. Further, since the evaluation level increases when the manned security mode is set, a more realistic evaluation level is determined. Furthermore, since a comment corresponding to the evaluation level is displayed on the terminal device 600 together with the evaluation level, the caregiver or the subject can understand how to improve the usage method of the security mode.

[0069] Modification example The present invention is not limited to the above-described embodiment. The above-described embodiment may be modified and implemented as follows. At this time, two or more of the following modification examples may be used in combination.

[0070] Modification example 1 In the above-described embodiment, the index value is not limited to the ratio of the total usage time of the warning mode in a predetermined period. The index value may be the total usage time of the warning mode, or may be a score corresponding to the total usage time of the warning mode. This score increases as the total usage time of the warning mode increases. For example, when the index value is a score corresponding to the total usage time of the warning mode, when the score corresponding to the total usage time of the warning mode is less than the first threshold value, the evaluation level 1 is set, when it is equal to or greater than the first threshold value and less than the second threshold value, the evaluation level 2 is set, and when it is equal to or greater than the second threshold value, the evaluation level 3 is determined.

[0071] Also, the index value may be weighted according to the type of security mode set during a predetermined period. Here, assume that the index value is the sum of the points corresponding to the total usage time of the manned security mode and the points corresponding to the total usage time of the unmanned security mode. In this case, for the points corresponding to the total usage time of the manned security mode, weighting may be performed using a weight coefficient greater than 1, such as 1.5 or 2, so that these points increase. Thereby, when the security mode set during the predetermined period includes the manned security mode, the evaluation level is likely to increase.

[0072] Alternatively, the threshold value may be changed according to the type of security mode set during a predetermined period. For example, when the security mode set during the predetermined period includes the manned security mode, the threshold value may be lowered. Even with this method, when the security mode set during the predetermined period includes the manned security mode, the evaluation level is likely to increase.

[0073] Modification Example 2 In the above-described embodiment, the evaluation level may be determined according to the type of security mode set in a predetermined period indicated by the security mode setting history and the time period in which the security mode was set, in addition to the index value according to the total usage time of each security mode. In one example, the evaluation level is adjusted according to the type of security mode set in a second predetermined period and the time period in which the security mode was set. For example, when the security mode is set in a nighttime time period, the evaluation level is increased by one because a security mode suitable for this time period is set. On the other hand, when the release mode is set in a late-night time period, for example, it is considered that an inappropriate security mode is set even though it is a time period in which the security mode should be set, so the evaluation level is decreased by one. Alternatively, instead of increasing the evaluation level, the threshold value may be decreased, and instead of decreasing the evaluation level, the threshold value may be increased. According to this modified example, an appropriate evaluation level that is more in line with the actual situation is determined, taking into account the time period in which the security mode is set and the type of the security mode, so that the subject or the watcher feels more convinced. In addition, by outputting a comment that is in line with the actual situation, the watcher or the subject can grasp the actions necessary to increase the evaluation level.

[0074] Variation 3 In the above-described embodiment, the evaluation level may be determined according to the total usage time of each security mode, as well as the detection result of the sensor 100 in a predetermined period, the type of security mode set in a predetermined period indicated by the security mode setting history, and the time period in which this security mode was set. In one example, the evaluation level is adjusted according to the detection result of the sensor 100 in a second predetermined period, the type of security mode set in the second predetermined period, and the time period in which this security mode was set. The detection result of the sensor 100 is indicated by the detection information of the sensor 100. The detection result of the sensor 100 may include attribute information such as the installation location and type of the sensor 100.

[0075] For example, if the indoor sensor 100 detects a target person indoors during a certain time period within the second predetermined period for a predetermined time such as two hours or more, and the security mode set for this time period is the off mode, it is considered that an inappropriate security mode has been set even though a manned security mode should have been set, and the evaluation level is lowered by one. Alternatively, the threshold value may be raised instead of lowering the evaluation level.

[0076] Furthermore, if the state in which the window sensor does not detect an open window during a certain time period within the second predetermined period continues for a predetermined time, such as two hours, and the security mode set for this time period is the cancellation mode, it is considered that an inappropriate security mode has been set even though an attended security mode or an unattended security mode should have been set, and the evaluation level is lowered by one. Alternatively, the threshold value may be raised instead of lowering the evaluation level.

[0077] On the other hand, if the outdoor sensor 100 and the window sensor detect a subject outdoors or detect an open window during a certain time period within the second predetermined period for a predetermined period or more, and the security mode set for this time period is the cancellation mode, it is considered that the subject was engaged in outdoor work, ventilation, or other activities during this time period, and the setting of the cancellation mode was necessary, so the evaluation level is increased by one. Alternatively, the threshold value may be decreased instead of increasing the evaluation level.

[0078] According to this modified example, an appropriate evaluation level that is more suited to the actual situation is determined by taking into consideration the detection results of the sensor 100 and the type of security mode that has been set, which increases the sense of satisfaction of the subject or watcher.

[0079] Variation 4 In the above-described embodiments, the evaluation level may be increased according to the number of times the manned guard mode is set in the second predetermined period. In one example, when the manned guard mode is set a predetermined number of times or more, such as three times a week, the evaluation level may be increased by one. In another example, when the manned guard mode is set once or more every day for a week, the evaluation level may be increased by one.

[0080] Further, the evaluation level may be increased according to the length of the usage time of the manned guard mode set in the second predetermined period. In one example, when the total usage time of the manned guard mode for a week is equal to or greater than a threshold value such as 42 hours, the evaluation level may be increased by one.

[0081] Modification Example 5 In the above-described embodiments, the evaluation result may include a comment according to the detection result of the sensor 100 and the type of the security mode set in the predetermined period indicated by the setting history of the security mode. The detection result of the sensor 100 is indicated by the detection information of the sensor 100. The detection result of the sensor 100 may include attribute information such as the installation location and type of the sensor 100.

[0082] For example, when the release mode is set during the time when the subject is sleeping, the evaluation result may include a comment such as "It is recommended to utilize the security function even during sleep." The time when the subject is sleeping is specified, for example, from the detection result of the indoor sensor 100. By displaying this comment, the caregiver or the subject can more specifically understand how to improve the usage method of the security mode.

[0083] In addition, the evaluation result may include comments on events other than crime prevention according to the detection information of the sensor 100 and the setting history of the security mode or the type of security mode set in a predetermined period indicated by this setting history. Here, it is assumed that the sensor 100 includes a sensor for measuring the carbon dioxide concentration. For example, when the carbon dioxide concentration measured by this sensor is equal to or higher than the threshold value, but the opening of the window is not detected by the window sensor or the manned security mode is set, the evaluation result may include a comment recommending opening the window, such as "You are making good use of the crime prevention function, but you may also open the window for ventilation." Further, the evaluation result may include crime prevention information such as theft and fraud in the area where the subject lives, which the server device 400 has acquired from an external device. By displaying this comment or the crime prevention information of the area, the caregiver or the subject can obtain various information regarding the danger of the subject.

[0084] Modification Example 6 In the above-described embodiment, in addition to the evaluation level for the second predetermined period, the evaluation level for the first predetermined period may be determined. Here, it is assumed that the first predetermined period is one day. In this modification example, an index value corresponding to the total usage time of the security mode in one day is calculated, and an evaluation level corresponding to this index value is determined. Note that the target day may be selected by the operation of the caregiver or the subject, or may be set based on the current date such as the previous day. Then, an evaluation result including the evaluation level for one day and a comment corresponding to this evaluation level is transmitted from the server device 400 to the terminal device 600 and displayed. In this case, the evaluation level for one day and a comment corresponding to this evaluation level are displayed on the screen 650A. On the screen 650B, as in the above-described embodiment, the evaluation level for one week and a comment corresponding to this evaluation level are displayed. According to this modification example, for each of the first predetermined period and the second predetermined period, it is possible to easily recognize whether or not a plurality of security modes are appropriately used.

[0085] Modification Example 7 In the above-described embodiments, the method of notifying the evaluation result may vary depending on the evaluation level. Specifically, when the evaluation level is equal to or lower than a threshold value, the evaluation result may be actively notified. For example, when the evaluation level is 3 or higher, although the screens 650A or 650B are displayed when the caregiver or the subject performs an operation to start an application program for providing the functions of the monitoring service, no notification of the evaluation result is particularly made. On the other hand, when the evaluation level is 2 or lower, the output means 415 notifies the terminal device 600 that the evaluation level is 2 or lower by the push notification method even if the caregiver or the subject does not perform an operation. In this case, in the terminal device 600, even if the caregiver or the subject does not perform an operation, a process of notifying the caregiver or the subject that the evaluation level is 2 or lower is performed by outputting a notification sound, displaying a notification message, changing the icon display, or the like. According to this modification, when the evaluation level is equal to or lower than the threshold value, the evaluation result can be known even if the caregiver or the subject does not perform an operation.

[0086] Modification Example 8 In the above-described embodiments, the evaluation level is not limited to a four-level level from 1 to 4. The evaluation level may be a level of three levels or less, or may be a level of five levels or more. The evaluation level is not limited to numbers, and may be expressed by characters or symbols such as "high", "medium", and "low".

[0087] Further, the evaluation value is not limited to the evaluation level. For example, instead of or in addition to the evaluation level, an index value may be used as the evaluation value. In this case, the evaluation result including the index value is transmitted from the server device 400 to the terminal device 600 and displayed. This index value is not limited to the ratio of the total usage time of the warning mode in the predetermined period according to the embodiment, and may be the total usage time of the warning mode according to the above-described Modification Example 1 or a score corresponding to the total usage time of the warning mode. Even with this method, it is possible to easily recognize whether or not a plurality of security modes are being appropriately used.

[0088] Modification Example 9 In the above-described embodiment, the server device 400 may generate web screens corresponding to the screens 650A and 650B and provide them to the terminal device 600.

[0089] Modification Example 10 In the above-described embodiment, the functions of one device may be distributed among a plurality of devices, or one device may collectively have the functions of a plurality of devices. For example, the controller 200 does not necessarily have to have both the function of monitoring intrusion into the monitored area and the function of monitoring the target person. Instead of the controller 200, a first controller having the function of monitoring intrusion into the monitored area and a second controller having the function of monitoring the target person may be used.

[0090] Modification Example 11 In the above-described embodiment, the main body of each function in the monitoring system 10 is an example and is not limited to this example. The controller 200 or the terminal device 600 may have the functions of the server device 400. That is, the processing performed by the server device 400 may be performed by the controller 200 or the terminal device 600. In one example, at least a part of the acquisition means 411, calculation means 412, determination means 413, generation means 414, and output means 415 of the server device 400 may be possessed by the controller 200 or the terminal device 600. In another example, each terminal device 600 may have the generation means 414 instead of the server device 400, and the comment table 421 may be stored in the storage unit 602 of each terminal device 600.

[0091] Modification Example 12 In the above-described embodiment, the operation of the monitoring system 10 is not limited to the above-described example. The processing procedures of the monitoring system 10 may be rearranged as long as there is no contradiction. Also, some of the processing procedures of the monitoring system 10 may be omitted.

[0092] Modification Example 13 Another aspect of the present invention may provide a method having steps of a process performed in at least any one of the monitoring system 10, the sensor 100, the controller 200, the setting unit 300, the server device 400, and the terminal device 600. Still another aspect of the present invention may provide a program executed in the sensor 100, the controller 200, the setting unit 300, the server device 400, or the terminal device 600. This program may be provided by being stored in a computer-readable recording medium or may be provided by downloading via the Internet or the like.

Explanation of Signs

[0093] 10: Monitoring system, 100: Sensor, 200: Controller, 211: Acquisition means, 212: Setting means, 213: Transmission means, 300: Setting unit, 400: Server device, 411: Acquisition means, 412: Calculation means, 413: Determination means, 414: Generation means, 415: Output means, 600: Terminal device, 605: Display unit, 611: Acquisition means, 612: Display control means

Claims

1. A monitoring system that performs intrusion monitoring on a monitoring target area using a plurality of security modes and evaluates the utilization status of the monitoring service based on the set security mode, a setting means for setting any one of the plurality of security modes, an evaluation means for evaluating the utilization status according to the total utilization time of at least one security mode in a predetermined period using the setting history of the security mode, an output means for outputting the evaluation result by the evaluation means A monitoring system characterized by comprising.

2. The plurality of security modes include at least a warning mode for monitoring the monitoring target area and a release mode for not monitoring the monitoring target area, The evaluation means evaluates higher as the total utilization time of the warning mode set in the predetermined period is longer, or as the total utilization time of the release mode is shorter. The monitoring system according to claim 1, characterized in that.

3. When the evaluation means includes a manned warning mode for monitoring a part of the monitoring target area in the warning mode set in the predetermined period, the evaluation means evaluates higher than when the manned warning mode is not included. The monitoring system according to claim 2, characterized in that.

4. The warning mode includes an unmanned warning mode for monitoring the entire monitoring target area and a manned warning mode for monitoring a part of the monitoring target area, The evaluation means performs the evaluation by increasing the weighting of the utilization time of the manned warning mode higher than the utilization time of the unmanned warning mode. The monitoring system according to claim 3, characterized in that.

5. The evaluation means performs the evaluation according to the type of security mode set in the predetermined period and the time zone in which the security mode is set. The monitoring system according to any one of claims 1 to 4, characterized in that...

6. further comprising detection means for detecting the situation of the person in the monitoring target area, the evaluation means further performs the evaluation according to the type of security mode set in the predetermined period and the detection result of the detection means The monitoring system according to any one of claims 1 to 5, characterized in that...

7. further comprising storage means for storing evaluation comments in association with evaluation values, the evaluation means evaluates the utilization situation to determine an evaluation value, the output means outputs, as the evaluation result, the evaluation value determined by the evaluation means and the evaluation comment corresponding to the evaluation value to the display means together The monitoring system according to any one of claims 1 to 6, characterized in that...

8. A terminal device used in the monitoring system according to any one of claims 1 to 7, comprising: acquisition means for acquiring the evaluation result output from the output means; display means for displaying an evaluation image corresponding to the acquired evaluation result A terminal device characterized by comprising...

9. A server device that performs intrusion monitoring of a monitoring target area based on a plurality of security modes, communicates with a terminal device possessed by a user, and evaluates the utilization situation of a monitoring service based on the set security mode, comprising: acquisition means for acquiring the setting history of the security mode from the security device; evaluation means for evaluating the utilization situation according to the total usage time of at least one security mode in a predetermined period using the setting history; output means for outputting the evaluation result by the evaluation means to the terminal device A server device characterized by comprising...

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