Calling registration device, calling registration method, calling registration program, and elevator system

The elevator system addresses the challenge of delivery personnel needing to pre-register elevator destinations by using a call registration device that automatically requests elevator call registration based on associated delivery and personnel information, enhancing delivery efficiency.

JP7694838B2Active Publication Date: 2025-06-18MITSUBISHI ELECTRIC BUILDING SOLUTIONS CORP
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Patent Information

Application Number
JP2024546620
Authority / Receiving Office
JP · JP
Patent Type
Patents
Current Assignee / Owner
Filing Date
2022-09-15
Publication Date
2025-06-18
Estimated Expiration
2042-09-15

AI Technical Summary

Technical Problem

In existing elevator systems, delivery personnel cannot use the elevator to move to a delivery destination without performing a call registration operation, as the system requires pre-registration of the destination floor for each building, which is impractical for delivery personnel whose delivery routes change frequently.

Method used

A call registration device and method that associate delivery destination information, including elevator property information and floor location, with assignment information for delivery personnel, allowing the system to automatically request elevator call registration when the delivery personnel arrive at the building, eliminating the need for pre-registration.

Benefits of technology

Enables delivery personnel to use the elevator to reach delivery destinations without manual call registration, improving delivery efficiency and reducing the burden on personnel to manage multiple building registrations.

✦ Generated by Eureka AI based on patent content.

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Patent Text Reader

Abstract

Provided is an elevator system that allows a delivery person delivering an item to use an elevator to move to a delivery destination without having to perform a call registration operation. Also provided are a call registration device, a call registration method, and a call registration program for the elevator system. A reception unit (18) receives, from a delivery system (21), delivery destination information including information on a floor where a delivery destination is located and assignment information for discerning a delivery person assigned a delivery. When a delivery person carrying a delivery terminal (25) arrives at an entrance floor of a building (3), the reception unit (18) receives, from the delivery terminal (25), identification information for identifying the delivery person. A determination unit (19) determines whether or not the delivery person identified using the identification information is the delivery person assigned the delivery by matching the identification information with the assignment information. A request unit (20) requests an elevator (2) to register a call from the entrance floor to the floor where the delivery destination is located when the delivery person who has arrived is determined to be the delivery person assigned the delivery.
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Description

Technical Field

[0001] The present disclosure relates to a call registration device, a call registration method, a call registration program, and an elevator system.

Background Art

[0002] Patent Document 1 discloses an example of an elevator system. When a mobile terminal carried by a passenger in an elevator receives a wireless signal transmitted by a wireless beacon provided at a landing, the destination floor of the passenger is transmitted to the elevator control device without requiring an independent operation of call registration by the passenger. The control device registers the received destination floor as a landing call and causes the car to respond to the registered floor of the landing call.

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] However, in the elevator system of Patent Document 1, the destination floor of a passenger needs to be set in advance for each building in the mobile terminal. On the other hand, an elevator may be used by a delivery person who delivers a delivery item. However, the building in which the delivery person uses the elevator and the floor where the delivery destination is located change each time during delivery within the delivery area. For this reason, the delivery person cannot register the destination floor for each building in advance in the carried delivery terminal. Therefore, the delivery person cannot use the elevator to move to the delivery destination without performing a call registration operation.

[0005] The present disclosure provides an elevator system in which a delivery person who delivers a delivery item can use the elevator to move to the delivery destination without performing a call registration operation, as well as a call registration device, a call registration method, and a call registration program therefor.

Means for Solving the Problem

[0006] The call registration device according to the present disclosure is a call registration device that requests registration of a call for an elevator provided in a building. From a delivery system that receives delivery of a delivery item to a delivery destination in the building, it receives property information that identifies the elevator, delivery destination information including information on the first floor where the delivery destination is located, and assignment information that discriminates a delivery person to whom the delivery system has assigned the delivery of the delivery item, so that they can be associated with each other. When the delivery person arrives at the second floor leading to the entrance and exit of the building while holding a delivery terminal, a reception unit that receives identification information for identifying the delivery person from the delivery terminal, and by collating the identification information received by the reception unit and the assignment information corresponding to the delivery destination information including the property information that identifies the elevator, a determination unit that determines whether the delivery person identified by the identification information is the delivery person who delivers the delivery item, and when the determination unit determines that the delivery person identified by the identification information is the delivery person who delivers the delivery item, a request unit that requests the elevator to register a call starting from the second floor and going to the first floor.

[0007] The elevator system according to the present disclosure includes an elevator provided in a building, a delivery system that receives delivery of a delivery item to a delivery destination in the building, a delivery terminal held by a delivery person and storing identification information for identifying the delivery person who holds it, and a call registration device that requests registration of a call to the elevator. The call registration device receives, in an associable manner, from the delivery system, delivery destination information including property information for specifying the elevator and information on a first floor where the delivery destination is located, and assignment information for determining a delivery person to whom the delivery system has assigned delivery of the delivery item. When the delivery person arrives at a second floor leading to an entrance / exit of the building while holding the delivery terminal, a reception unit that receives the identification information stored in the delivery terminal from the delivery terminal, a determination unit that determines whether the delivery person identified by the identification information is the delivery person who delivers the delivery item by collating the identification information received by the reception unit with the assignment information corresponding to the delivery destination information including the property information for specifying the elevator, and when the determination unit determines that the delivery person identified by the identification information is the delivery person who delivers the delivery item, a request unit that requests the elevator to register a call departing from the second floor and destined for the first floor.

[0008] The call registration method according to the present disclosure is a call registration method for requesting call registration for an elevator provided in a building. From a delivery system that receives delivery of a delivery item to a delivery destination in the building, property information for identifying the elevator, delivery destination information including information on a first floor where the delivery destination is located, and allocation information for identifying a delivery person to whom the delivery system has allocated the delivery of the delivery item are received in a first reception step so as to be associable with each other. After the first reception step, when the delivery person arrives at a second floor leading to the entrance of the building while holding a delivery terminal, a second reception step of receiving identification information for identifying the delivery person from the delivery terminal. A determination step of determining whether the delivery person identified by the identification information is the delivery person who delivers the delivery item by collating the allocation information corresponding to the delivery destination information including the property information for identifying the elevator received in the first reception step and the identification information received in the second reception step. When it is determined in the determination step that the delivery person identified by the identification information is the delivery person who delivers the delivery item, a request step of requesting the elevator to register a call starting from the second floor and going to the first floor is provided.

[0009] The call registration program according to the present disclosure causes a call registration device that requests registration of a call for an elevator provided in a building to receive, from a delivery system that accepts delivery of a delivery item to a delivery destination in the building, property information that identifies the elevator, delivery destination information including information on a first floor where the delivery destination is located, and allocation information that discriminates a delivery person to whom the delivery system has allocated the delivery of the delivery item, in a manner that enables mutual association; a second reception step of, after the first reception step, receiving, from the delivery terminal, identification information that identifies the delivery person when the delivery person arrives at a second floor that leads to an entrance / exit of the building while holding the delivery terminal; a determination step of determining whether the delivery person identified by the identification information is the delivery person who delivers the delivery item, by collating the allocation information corresponding to the delivery destination information including the property information that identifies the elevator received in the first reception step and the identification information received in the second reception step; and a request step of, when it is determined in the determination step that the delivery person identified by the identification information is the delivery person who delivers the delivery item, requesting the elevator to register a call that departs from the second floor and has the first floor as a destination.

Advantages of the Invention

[0010] According to the call registration device, call registration method, call registration program, or elevator system according to the present disclosure, a delivery person who delivers a delivery item can use an elevator to move to a delivery destination without performing a call registration operation.

Brief Description of the Drawings

[0011]

Figure 1

Figure 2

Figure 3

Modes for Carrying Out the Invention

[0012] Embodiments for implementing the subject matter of the present disclosure will be described with reference to the accompanying drawings. In each figure, the same or corresponding parts are denoted by the same reference numerals, and duplicate descriptions will be appropriately simplified or omitted as necessary. Note that the subject matter of the present disclosure is not limited to the following embodiments, and within the scope not departing from the spirit of the present disclosure, deformation of any component of the embodiments or omission of any component of the embodiments is possible.

[0013] Embodiment 1. FIG. 1 is a configuration diagram of an elevator system 1 according to Embodiment 1.

[0014] The elevator system 1 includes an elevator 2. The elevator 2 is applied, for example, to a building 3 having a plurality of floors. In the building 3, an elevator shaft 4 for the elevator 2 is provided. The elevator shaft 4 is a vertically long space extending over a plurality of floors. On each floor of the building 3, a landing 5 adjacent to the elevator shaft 4 is provided. On the landing 5 of each floor, a landing operation panel 6 is provided. The landing operation panel 6 is a device that receives operations of landing calls by passengers using the elevator 2. The elevator 2 includes a hoist 7, a main rope 8, a car 9, a counterweight 10, and a control panel 11.

[0015] The hoist 7 is arranged, for example, at the upper part or the lower part of the elevator shaft 4. For example, when a machine room for the elevator 2 is provided above the elevator shaft 4 or the like, the hoist 7 may be arranged in the machine room. The hoist 7 includes a motor and a sheave. The motor of the hoist 7 is a device that generates a driving force. The sheave of the hoist 7 is a device that rotates by the driving force generated by the motor of the hoist 7.

[0016] The main rope 8 is wound around the sheave of the hoist 7. The main rope 8 supports the load of the car 9 in the hoistway 4. The main rope 8 supports the load of the counterweight 10 in the hoistway 4. In this example, the main rope 8 supports the load of the car 9 on one side of the sheave of the hoist 7. Also, the main rope 8 supports the load of the counterweight 10 on the other side of the sheave of the hoist 7. The main rope 8 moves so that either side of the sheave of the hoist 7 is wound up by the rotation of the sheave of the hoist 7.

[0017] The car 9 is a device that transports passengers of the elevator 2, etc. between multiple floors by traveling up and down in the hoistway 4. The counterweight 10 is a device that balances the loads applied to both sides of the pulley around which the main rope 8, such as the sheave of the hoist 7, is wound, with the car 9. The car 9 and the counterweight 10 travel in opposite directions vertically in the hoistway 4 in conjunction with the movement of the main rope 8 due to the rotation of the sheave of the hoist 7. The car 9 is provided with a car operation panel 12. The car operation panel 12 is a device that receives operations of calling the car by passengers using the elevator 2.

[0018] The control panel 11 is a device that controls the operation of the elevator 2. The control panel 11 is arranged, for example, at the upper part or the lower part of the hoistway 4. For example, when a machine room of the elevator 2 is provided above the hoistway 4 or the like, the control panel 11 may be arranged in the machine room. The operation of the elevator 2 controlled by the control panel 11 includes the traveling of the car 9 and the like. For example, the control panel 11 causes the car 9 to travel between multiple floors so as to respond to the registered calls.

[0019] The elevator system 1 is provided with a remote monitoring device 13. The remote monitoring device 13 is a device used for remotely monitoring the state of the elevator 2. The remote monitoring device 13 is connected to the control panel 11 or the like so as to be able to collect information on the state of the elevator 2. The remote monitoring device 13 collects, as information on the state of the elevator 2, for example, information input to the control panel 11 and information output from the control panel 11. The information collected by the remote monitoring device 13 is output through a communication network 14 such as the Internet or a telephone line network to, for example, a server device of an information center (not shown). The information center is a base for collecting and managing information on the state of the elevator 2. The server device of the information center is a device for collecting, storing, or managing information on the state of the elevator 2 or the like. Further, the control panel 11 of the elevator 2 receives a remote control signal or the like from outside the elevator 2. The remote control signal is input to the control panel 11 through, for example, the remote monitoring device 13 or the like. The control signal input to the control panel 11 includes, for example, a request for call registration.

[0020] In the elevator system 1, a call registration system 15 is applied. The call registration system 15 may be an internal system included in the elevator system 1 or an external system applied to the elevator system 1. The call registration system 15 is a system for registering a call of a passenger using the elevator 2 without going through the operation of an operation panel of the elevator 2 such as the landing operation panel 6 or the car operation panel 12. In the call registration system 15, the passenger registers a call through, for example, a portable terminal (not shown). The call registration system 15 includes a call registration device 16 and a wireless beacon 17.

[0021] The calling registration device 16 consists of, for example, one or more server devices. The calling registration device 16 is connected to the communication network 14. The calling registration device 16 is arranged, for example, in an information center or the like. When the calling registration device 16 consists of a plurality of server devices, some or all of the plurality of server devices may be arranged at different locations from each other. At this time, each of the server devices arranged at different locations communicates with each other, for example, through the communication network 14. Some or all of the functions of the calling registration device 16 may be implemented by resources such as storage or processing on cloud services. The operation of the calling registration system 15 is executed based on a program or the like installed in a device constituting the calling registration system 15 such as the calling registration device 16. The program is recorded, for example, on a computer-readable recording medium. The calling registration device 16 may read and install the program from the recording medium, or may read the program from the recording medium each time and operate. The program may be described in any form such as machine language, low-level or high-level programming language, or intermediate language.

[0022] The calling registration device 16 includes a reception unit 18, a determination unit 19, and a request unit 20. The reception unit 18 is equipped with a function of receiving information such as a call from a passenger to be registered. The determination unit 19 is equipped with a function of determining the possibility of registering a call for which the reception unit 18 has received information. The request unit 20 is equipped with a function of requesting the elevator 2 to register a call determined by the determination unit 19 as registrable. The request unit 20 inputs a request for registering a call as a control signal for remote control to the control panel 11, for example, through the communication network 14 and the remote monitoring device 13 or the like.

[0023] The wireless beacon 17 is arranged at the landing 5 of the elevator 2. The wireless beacon 17 is equipped with a function of transmitting a wireless signal to the landing 5.

[0024] The call registration system 15 cooperates with the delivery system 21. The delivery system 21 may be an internal system included in the call registration system 15 or an external system that cooperates with the call registration system 15. The delivery system 21 is a system that accepts from a user the delivery of items to be delivered. The items to be delivered are, for example, food, beverages, clothing, groceries, books, or other goods purchased by the user. The delivery destination is, for example, a place where the user receives the items to be delivered. In this example, the delivery destination is on any floor of Building 3. The floor where the delivery destination is located is an example of the first floor. The delivery system 21 consists of, for example, one or more server devices, similar to the call registration device 16. In this example, the delivery system 21 includes a shipping source device 22 and a delivery management device 23.

[0025] The shipping source device 22 is provided, for example, at a shipping source such as a place that provides items to be delivered, such as goods, to users of the delivery system 21. The shipping source device 22 may be located outside the shipping source. The shipping source device 22 is connected to the communication network 14. The shipping source of the items to be delivered may be a physical store that sells the items to be delivered, or a warehouse or storage location of an EC site (EC: Electronic Commerce) that sells the items to be delivered. The shipping source of the items to be delivered may be a food and beverage store that provides food and beverage items to be delivered. The shipping source device 22 is, for example, a server device that provides services of an EC site that sells goods to users. The shipping source device 22 accepts an order for the delivery of items to be delivered from a user. The shipping source device 22 is an example of an order receiving device. The user places an order for delivery, for example, through the user terminal 24. The user terminal 24 is a general-purpose information terminal such as a smartphone, tablet computer, laptop computer, or desktop computer. The user terminal 24 is connected to the communication network 14.

[0026] The delivery management device 23 is a device that manages delivery resources. The delivery resources are managed by information such as the number, location, and status of delivery staff who can deliver the items to be delivered. The delivery management device 23 performs processes such as assigning the delivery of items to be delivered to delivery staff. The delivery management device 23 is provided, for example, at a delivery base where delivery staff perform delivery preparation or standby. The delivery management device 23 may be arranged outside the delivery base. The delivery management device 23 is connected to the communication network 14. Delivery staff responsible for delivery in the delivery system 21 carry the delivery terminal 25 and perform the delivery of items to be delivered. The delivery terminal 25 is a portable general-purpose information terminal such as a smartphone or a tablet computer. The delivery terminal 25 may be a portable dedicated terminal device. The delivery terminal 25 is connected to the communication network 14. The delivery terminal 25 stores identification information that uniquely identifies the delivery staff. Note that the delivery terminal 25 may store identification information that uniquely identifies the delivery terminal 25 itself. At this time, the delivery staff carrying the delivery terminal 25 is identified by the identification information of the delivery terminal 25.

[0027] Subsequently, the operation of the elevator system 1 will be described with reference to FIG. 2. FIG. 2 is a sequence diagram showing an example of the operation of the elevator system 1 according to the first embodiment.

[0028] In this example, the user of the delivery system 21 places an order for the delivery of food and beverages using the user terminal 24 through the website of the restaurant provided by the sending device 22. The restaurant, which is the sender, entrusts the delivery of the food and beverages, which are the items to be delivered, to a delivery company having delivery resources. The delivery management device 23 manages the delivery resources of the delivery company. The delivery staff who perform the delivery of the delivery company may be delivery staff employed by the delivery company or delivery staff who have received a business commission from the delivery company.

[0029] In step S101, the user selects the delivery item to be ordered. The order information including the information of the delivery item selected by the user is sent from the user terminal 24 to the sending device 22. The order information includes, for example, information such as the type and quantity of the delivery item. The order information includes, for example, delivery destination information. The delivery destination information includes property information that identifies the elevator 2 in building 3 where the delivery destination for the user to receive the delivery item is located. For example, when the elevator 2 until reaching the delivery destination can be identified by identifying the delivery destination in building 3, the property information may be information that identifies building 3. The delivery destination information includes information on the floor where the delivery destination is located in building 3. The floor where the delivery destination is located is an example of the first floor.

[0030] After the sending device 22 receives the order information from the user terminal 24, in step S102, the sender prepares the delivery item based on the information of the delivery item included in the order information. When the delivery item is food or drink, the preparation of the delivery item includes cooking of food or drink. When the delivery item is an item stored in a warehouse or the like, the preparation of the delivery item includes taking out the stored item. The sending device 22 assigns an order number to the order corresponding to the received order information. The order number is a number that uniquely identifies the order. The sending device 22 requests delivery by sending the delivery destination information included in the order information to the delivery management device 23 together with the order number.

[0031] After the delivery management device 23 receives the delivery destination information from the sending device 22, in step S103, the delivery company assigns the delivery identified by the order number to any delivery staff. The assignment of the delivery may be automatically performed by the delivery management device 23 based on, for example, the location of the delivery staff. The delivery management device 23 notifies the delivery terminal 25 of the assigned delivery staff of the information on the assigned delivery. The delivery management device 23 notifies the delivery terminal 25 of the delivery destination information, the order number, the information of the sending source, etc. Further, the delivery management device 23 transmits the delivery destination information and the assignment information to the calling registration device 16 together with the order number. The assignment information is information for identifying the delivery staff to whom the delivery is assigned. The assignment information may include, for example, the identification information of the delivery staff to whom the delivery is assigned. The delivery destination information and the assignment information are received by the reception unit 18 of the calling registration device 16. The delivery destination information and the assignment information may be individually transmitted to the calling registration device 16. At this time, the delivery destination information and the assignment information are associated with each other by, for example, the order number.

[0032] After the delivery terminal 25 receives the notification from the delivery management device 23, in step S104, the delivery staff moves to the notified location of the sending source. The delivery staff picks up the prepared goods for delivery at the sending source. The delivery staff inputs the completion of the receipt of the goods for delivery into the delivery terminal 25. In this example, the completion of the receipt of the goods for delivery represents the start of the delivery. The delivery terminal 25 notifies the delivery management device 23 and the calling registration device 16 of the start notification of the delivery. Note that the delivery terminal 25 may notify the calling registration device 16 of the start notification of the delivery via the delivery management device 23. That is, the delivery terminal 25 may cause the delivery management device 23 to notify the calling registration device 16 of the start notification of the delivery to be notified.

[0033] After starting the delivery of the goods and moving, in step S105, the delivery person arrives at Building 3 where the delivery destination is located. The delivery person arrives at the entrance floor from the entrance of Building 3. The entrance floor is an example of the second floor that leads to the entrance of Building 3. The delivery person arrives at the elevator landing 5 of elevator 2 on the entrance floor. At this time, the delivery terminal 25 held by the delivery person receives the wireless signal transmitted by the wireless beacon 17 arranged at the landing 5. The wireless signal transmitted by the wireless beacon 17 may include the property information of elevator 2 provided at the landing 5. The delivery terminal 25 detects the arrival at the entrance floor of Building 3 where the delivery destination is located by receiving the wireless signal from the wireless beacon 17. The delivery terminal 25 transmits a arrival notice to the call registration device 16. The arrival notice includes the identification information of the delivery person. The arrival notice may include the property information of elevator 2 provided at the landing 5 by the wireless beacon 17. The arrival notice may include the order number of the delivery assigned to the delivery person. The information for the delivery terminal 25 to access the call registration device 16 may be pre-registered in the delivery terminal 25 or may be included in the wireless signal transmitted by the wireless beacon 17. Note that the delivery terminal 25 may notify the call registration device 16 of the arrival notice at Building 3 via the wireless beacon 17. That is, the delivery terminal 25 may cause the wireless beacon 17 to notify the call registration device 16 of the arrival notice at Building 3 to be notified. At this time, the delivery terminal 25 transmits the information included in the arrival notice to the wireless beacon 17.

[0034] After the receiving unit 18 of the call registration device 16 receives the arrival notice to the building 3 from the delivery terminal 25, in step S106, the determination unit 19 of the call registration device 16 determines whether the delivery person who holds the delivery terminal 25 is the delivery person who delivers the delivery item. For example, the determination unit 19 extracts the delivery destination information including the property information of the elevator 2 where the delivery person has arrived at the landing 5 from the delivery destination information that the receiving unit 18 has already received. For example, the determination unit 19 extracts the allocation information corresponding to the delivery destination information from the allocation information that the receiving unit 18 has already received based on the order number. The determination unit 19 determines whether the delivery person identified by the identification information is the delivery person who delivers the delivery item assigned by the allocation information by collating the identification information included in the arrival notice and the extracted allocation information. For example, when the identification information included in the arrival notice is included in the extracted allocation information, the determination unit 19 determines that the delivery person identified by the identification information is the delivery person who delivers the delivery item.

[0035] When the determination unit 19 determines that the delivery person identified by the identification information is the delivery person who delivers the delivery item, in step S107, the request unit 20 of the call registration device 16 requests the elevator 2 to register an upward call starting from the entrance floor and going to the floor where the delivery destination is located. If the determination unit 19 does not determine that the delivery person identified by the identification information is the delivery person who delivers the delivery item, the request unit 20 does not request the elevator 2 to register a call.

[0036] After the call registration is requested from the call registration device 16, in step S108, the control panel 11 of the elevator 2 performs the process of registering the requested call. The information of the entrance floor as the departure floor may be registered in the control panel 11 in advance, or may be included in the control signal of the call registration request, etc. The information of the floor where the delivery destination is located as the destination floor is included in the control signal of the call registration request, etc. The control panel 11 runs the car 9 to the entrance floor to respond to the registered call. The delivery person gets on the car 9 and moves from the entrance floor to the floor where the delivery destination is located.

[0037] After arriving at the floor where the delivery destination is located, in step S109, the delivery person moves to the delivery destination. At the delivery destination, the delivery person hands over the delivered item to the user. The delivery person inputs the completion of delivery into the delivery terminal 25. The delivery terminal 25 notifies the delivery management device 23 and the call registration device 16 of the completion notice of delivery. Note that the delivery terminal 25 may notify the call registration device 16 of the completion notice of delivery via the delivery management device 23. That is, the delivery terminal 25 may have the delivery management device 23 notify the call registration device 16 of the completion notice of delivery to be notified.

[0038] After the reception unit 18 of the call registration device 16 receives the delivery completion notice, in step S110, the request unit 20 requests the elevator 2 to register a return call with the destination floor being the entrance floor starting from the floor where the delivery destination is located. Note that the request unit 20 may request the elevator 2 to register a call with the destination floor being the entrance floor starting from the floor where the delivery destination is located after a preset time has elapsed since the request for registering the call in step S107, regardless of the presence or absence of the delivery completion notice.

[0039] After the registration of the call is requested from the call registration device 16, in step S111, the control panel 11 of the elevator 2 performs the process of registering the requested call. Information on the floor where the delivery destination is located as the departure floor and information on the entrance floor as the destination floor are included in, for example, the control signal for the request for registering the call. For example, when the control panel 11 temporarily stores the information on the departure floor and the destination floor during the process of registering the call in step S108, the control panel 11 may use the temporarily stored information during the process of registering the call requested in step S110. The control panel 11 runs the car 9 to the floor where the delivery destination is located so as to respond to the registered call. The delivery person rides in the car 9 and moves from the floor where the delivery destination is located to the entrance floor.

[0040] Note that, for example, when the sender itself also performs delivery, etc., the delivery system 21 may not be divided into the sender device 22 and the delivery management device 23. Also, the call registration system 15 can be applied to a form in which the delivery system 21 receives an order from the user and the sender only prepares the delivered item.

[0041] In addition, the call registration system 15 can also be applied to other forms of delivering goods as delivery items. For example, the call registration system 15 can be applied to a storage service that stores the user's belongings and delivers the belongings to the delivery destination upon the user's request. Also, the call registration system 15 can be applied to services such as delivering the user's temporarily deposited belongings to the delivery destination after washing, cleaning, repairing, inspecting, or processing them upon the user's request. Further, the call registration system 15 can be applied to services such as the book distribution service of a public library that delivers books lent to the user to the delivery destination upon the user's request.

[0042] As described above, the elevator system 1 according to the first embodiment includes an elevator 2, a delivery system 21, a delivery terminal 25, and a call registration device 16. The elevator 2 is provided in a building 3. The delivery system 21 receives the delivery of items to the delivery destinations in the building 3. The delivery terminal 25 is carried by a delivery person. The delivery terminal 25 stores identification information for identifying the delivery person who carries it. The call registration device 16 requests the registration of a call to the elevator 2. The call registration device 16 includes a reception unit 18, a determination unit 19, and a request unit 20. The reception unit 18 receives the delivery destination information and the assignment information from the delivery system 21 in a manner that enables them to be associated with each other. The delivery destination information includes property information for identifying the elevator 2 and information on the floor in the building 3 where the delivery destination is located. The assignment information is information for identifying the delivery person to whom the delivery system 21 has assigned the delivery of the item. The reception unit 18 receives the identification information for identifying the delivery person from the delivery terminal 25 when the delivery person carrying the delivery terminal 25 arrives at the entrance floor of the building 3. The determination unit 19 determines whether the delivery person identified by the identification information is the delivery person who delivers the item corresponding to the delivery destination information including the identification information received by the reception unit 18 and the property information for identifying the elevator 2, by collating the identification information and the assignment information corresponding to the delivery destination information. The request unit 20 requests the elevator 2 to register a call starting from the entrance floor and going to the floor where the delivery destination is located when the determination unit 19 determines that the delivery person identified by the identification information is the delivery person who delivers the item. In addition, the call registration method for requesting call registration in the elevator 2 according to Embodiment 1 includes a first reception step, a second reception step, a determination step, and a request step. The first reception step is a step of receiving delivery destination information and allocation information from the delivery system 21 in a manner that allows them to be associated with each other. The second reception step is a step of receiving, after the first reception step, identification information for identifying the delivery person from the delivery terminal 25 when the delivery person arrives at the entrance floor of the building 3 while holding the delivery terminal 25. The determination step is a step of determining whether the delivery person identified by the identification information is the delivery person who delivers the delivery item corresponding to the delivery destination information by collating the allocation information received in the first reception step corresponding to the delivery destination information including the property information for specifying the elevator 2 and the identification information received in the second reception step. The request step is a step of requesting the elevator 2 to register a call starting from the entrance floor and going to the floor where the delivery destination is located when it is determined in the determination step that the delivery person identified by the identification information is the delivery person who delivers the delivery item. In addition, the call registration program according to Embodiment 1 is a program that causes the call registration device 16 to execute a first reception step, a second reception step, a determination step, and a request step.

[0043] With such a configuration, since the delivery destination information is transmitted from the delivery system 21, it is not necessary for the delivery person to pre-register the destination floor for each building 3 in the delivery terminal 25. Therefore, the delivery person can use the elevator 2 to move to the delivery destination without performing a call registration operation on the delivery terminal 25 or the like. As a result, the efficiency of delivery by the delivery person is improved. Further, even when the delivery person is holding the delivery item by hand, the delivery person can use the elevator 2 while holding the delivery item.

[0044] Note that the allocation information may include the identification information of each of a plurality of delivery staff members to whom the delivery of the delivery item can be allocated. At this time, for example, when the identification information received by the reception unit 18 is included in the allocation information, the determination unit 19 determines that the delivery staff member identified by the identification information is the delivery staff member who delivers the delivery item. For example, when a delivery company manages the delivery terminals 25 of a plurality of delivery staff members, etc., the delivery system 21 may transmit allocation information including a plurality of identification information of delivery staff members to whom delivery may be allocated to the call registration device 16.

[0045] Further, the request unit 20 may request the elevator 2 to register a call that departs from the floor where the delivery destination is located and heads to the entrance floor after the delivery by the delivery staff member. The request unit 20 may request the elevator 2 to register the call when the reception unit 18 receives a completion notice of the delivery of the delivery item from the delivery terminal 25. The request unit 20 may request the elevator 2 to register the call when a preset time has elapsed after the request unit 20 requests the elevator 2 to register a call that heads to the floor where the delivery destination is located.

[0046] With such a configuration, after the delivery by the delivery staff member is completed, etc., a request for registering a return call is automatically made. For this reason, the delivery staff member can move efficiently in the building 3, so the efficiency of the delivery by the delivery staff member is further enhanced.

[0047] Further, the reception unit 18 may receive a start notice of the delivery of the delivery item from the delivery terminal 25. The start notice of the delivery is transmitted when the delivery item is shipped from the shipping source. In this case, the determination unit 19 does not have to determine that the delivery staff member identified by the identification information is the delivery staff member who delivers the delivery item when the reception unit 18 receives the identification information before the start notice of the delivery of the delivery item. At this time, the request unit 20 does not request the elevator 2 to register a call for the delivery staff member. Note that the start notice of the delivery may be transmitted from the delivery system 21.

[0048] With such a configuration, even when a delivery person without a delivery arrives at the entrance floor of Building 3, no call registration is required. Therefore, no unnecessary call registration is required, and the utilization efficiency of Elevator 2 does not decrease.

[0049] Also, for example, when Elevator 2 has a plurality of cars 9, etc., when the request unit 20 requests Elevator 2 to register a call from a delivery person delivering a delivery, it may request Elevator 2 to respond to the call in a dedicated operation for delivery personnel. At this time, the control panel 11 or the group management device of Elevator 2 that assigns calls to the plurality of cars 9, etc., performs a dedicated operation for delivery personnel in response to the request. In the dedicated operation for delivery personnel, the group management device, etc., does not assign the call of the delivery person to the car 9 to which the call of the passengers of other Elevators 2 has been assigned. Also, the group management device, etc., does not assign the call of the passengers of other Elevators 2 to the car 9 to which the call of the delivery person has been assigned.

[0050] With such a configuration, it is suppressed that a delivery person and other passengers ride together in the car 9 of Elevator 2.

[0051] Also, the delivery system 21 may transmit the delivery destination information and the allocation information to the call registration device 16 together. Thereby, the call registration device 16 can easily associate the delivery destination information and the allocation information. Also, the delivery system 21 may transmit the delivery destination information and the allocation information to the call registration device 16 individually. At this time, the delivery destination information and the allocation information are transmitted to the call registration device 16 together with the order number. The order number is information for identifying a delivery order. The delivery system 21 may include a sending device 22 that receives a delivery order and a delivery management device 23 that manages delivery resources. At this time, the delivery destination information is transmitted from the sending device 22 to the call registration device 16, for example. Also, the allocation information is transmitted from the delivery management device 23 to the call registration device 16, for example.

[0052] In addition, the elevator system 1 may include a wireless beacon 17. The wireless beacon 17 is installed at the landing 5 of the elevator 2 on the entrance floor of the building 3. The wireless beacon 17 transmits a wireless signal. When the delivery terminal 25 receives the wireless signal of the wireless beacon 17, it detects the arrival at the entrance floor of the building 3 and transmits the identification information to the call registration device 16. Further, the delivery terminal 25 may transmit the identification information to the call registration device 16 via the wireless beacon 17. In addition, the delivery terminal 25 may be equipped with a function to acquire the current position. The delivery terminal 25 acquires the current position on the map by means of a satellite navigation system such as GPS (Global Positioning System), or other positioning systems. When the acquired current position enters the vicinity range of the elevator 2, the delivery terminal 25 may detect the arrival at the entrance floor of the building 3 and transmit the identification information to the call registration device 16. The vicinity range of the elevator 2 is a preset range including the position of the elevator 2. The vicinity range of the elevator 2 is, for example, a range where the distance from the position of the elevator 2 is shorter than a preset distance.

[0053] With such a configuration, the delivery person only needs to carry the delivery terminal 25 and enter the landing 5 on the entrance floor of the building 3, and the arrival can be detected without operating the delivery terminal 25 or the like.

[0054] Subsequently, with reference to FIG. 3, an example of the hardware configuration of the elevator system 1 will be described. FIG. 3 is a hardware configuration diagram of the main part of the elevator system 1 according to the first embodiment.

[0055] Each function of the processing in the elevator system 1 can be realized by a processing circuit. The processing circuit includes at least one processor 100a and at least one memory 100b. The processing circuit may include at least one dedicated hardware 200 together with the processor 100a and the memory 100b, or as an alternative to them.

[0056] When the processing circuit includes the processor 100a and the memory 100b, each function of the elevator system 1 is realized by software, firmware, or a combination of software and firmware. At least one of the software and the firmware is described as a program. The program is stored in the memory 100b. The processor 100a reads and executes the program stored in the memory 100b to realize each function of the elevator system 1.

[0057] The processor 100a is also called a CPU (Central Processing Unit), a processing device, an arithmetic unit, a microprocessor, a microcomputer, or a DSP. The memory 100b is composed of, for example, a non-volatile or volatile semiconductor memory such as a RAM, a ROM, a flash memory, an EPROM, or an EEPROM.

[0058] When the processing circuit includes the dedicated hardware 200, the processing circuit is realized by, for example, a single circuit, a composite circuit, a programmed processor, a parallel-programmed processor, an ASIC, an FPGA, or a combination thereof.

[0059] Each function of the processing in the elevator system 1 can be realized by the processing circuit respectively. Alternatively, each function of the elevator system 1 can also be realized by the processing circuit collectively. For each function of the elevator system 1, a part can be realized by the dedicated hardware 200 and the other part can be realized by software or firmware. Thus, the processing circuit realizes each function of the elevator system 1 by the dedicated hardware 200, software, firmware, or a combination thereof.

Industrial Applicability

[0060] The elevator system according to the present disclosure can be applied to a service for delivering a delivery item to a delivery destination in a building having a plurality of floors. The call registration device, call registration method, and call registration program according to the present disclosure can be applied to the elevator system.

Explanation of Signs

[0061] 1 Elevator system, 2 Elevator, 3 Building, 4 Hoistway, 5 Landing, 6 Landing operation panel, 7 Hoisting machine, 8 Main rope, 9 Car, 10 Counterweight, 11 Control panel, 12 Car operation panel, 13 Remote monitoring device, 14 Communication network, 15 Call registration system, 16 Call registration device, 17 Wireless beacon, 18 Reception unit, 19 Determination unit, 20 Request unit, 21 Delivery system, 22 Sending source device, 23 Delivery management device, 24 User terminal, 25 Delivery terminal, 100a Processor, 100b Memory, 200 Dedicated hardware

Claims

1. A call registration device that requests registration of a call for an elevator provided in a building, from a delivery system that accepts delivery of a delivery item to a delivery destination in the building, accepts property information that identifies the elevator and delivery destination information including information on the first floor where the delivery destination is located, and assignment information that identifies a delivery person to whom the delivery system has assigned the delivery of the delivery item, so that they can be associated with each other, and a reception unit that accepts identification information for identifying the delivery person from the delivery terminal when the delivery person arrives at the second floor leading to the entrance of the building while holding the delivery terminal; A determination unit that determines whether the delivery person identified by the identification information is the delivery person who delivers the delivery item by collating the identification information received by the reception unit and the assignment information corresponding to the delivery destination information including the property information that identifies the elevator; A request unit that requests the elevator to register a call starting from the second floor and going to the first floor when the determination unit determines that the delivery person identified by the identification information is the delivery person who delivers the delivery item; A call registration device comprising:

2. The assignment information includes identification information of each of a plurality of delivery persons to whom delivery of the delivery item can be assigned, The determination unit determines that the delivery person identified by the identification information is the delivery person who delivers the delivery item when the identification information received by the reception unit is included in the assignment information. The call registration device according to claim 1.

3. After the request unit requests the elevator to register a call starting from the second floor and going to the first floor, when a preset time has elapsed, the request unit requests the elevator to register a call starting from the first floor and going to the second floor. The call registration device according to claim 1 or claim 2.

4. The reception unit accepts a completion notice of delivery of the delivery item from the delivery terminal. When the receiving unit receives a completion notice of the delivery of the delivery item, the requesting unit requests the elevator to register a call that departs from the first floor and has the second floor as the destination. The call registration device according to claim 1 or claim 2.

5. The receiving unit receives a start notice of the delivery of the delivery item transmitted by the delivery terminal or the delivery system when the delivery item is shipped from the sender. When the receiving unit receives identification information before the start notice of the delivery of the delivery item, the determination unit does not determine that the delivery person identified by the identification information is the delivery person who delivers the delivery item. The call registration device according to claim 1 or claim 2.

6. When the requesting unit requests the elevator to register a call of the delivery person who delivers the delivery item, the requesting unit requests the elevator to respond to the call in a driver-only operation. The call registration device according to claim 1 or claim 2.

7. An elevator provided in a building, A delivery system that receives the delivery of a delivery item to a delivery destination in the building, A delivery terminal that is held by a delivery person and stores identification information for identifying the delivery person who holds it, A call registration device that requests the elevator to register a call, comprising The call registration device is From the delivery system, the call registration device receives property information for specifying the elevator, delivery destination information including information on the first floor where the delivery destination is located, and assignment information for discriminating the delivery person to whom the delivery system has assigned the delivery of the delivery item, so that they can be associated with each other. When the delivery person arrives at the second floor where the delivery terminal is held and leads to the entrance of the building, the receiving unit receives the identification information stored in the delivery terminal from the delivery terminal. A determination unit that determines whether the delivery person identified by the identification information is the delivery person who delivers the delivery item by collating the allocation information corresponding to the delivery destination information including the identification information received by the reception unit and the property information identifying the elevator; A request unit that requests the elevator to register a call that departs from the second floor and has the first floor as the destination when the determination unit determines that the delivery person identified by the identification information is the delivery person who delivers the delivery item; Comprising: An elevator system.

8. The delivery system transmits the delivery destination information and the allocation information to the call registration device together. The elevator system according to claim 7.

9. The delivery system, An order receiving device that receives an order for delivery identified by an order number, A delivery management device that manages delivery resources, Comprising, The delivery destination information is transmitted from the order receiving device to the call registration device together with the order number, The allocation information is transmitted from the delivery management device to the call registration device together with the order number. The elevator system according to claim 7.

10. A wireless beacon provided at the landing on the second floor and transmitting a wireless signal Comprising, When the delivery terminal receives the wireless signal of the wireless beacon, it detects arrival at the second floor of the building and transmits the identification information to the call registration device. The elevator system according to any one of claims 7 to 9.

11. The delivery terminal transmits the identification information to the call registration device via the wireless beacon. The elevator system according to claim 10.

12. The delivery terminal acquires the current position, and when the acquired current position falls within a preset range including the position of the elevator, detects arrival at the second floor of the building and transmits the identification information to the call registration device. The elevator system according to any one of claims 7 to 9.

13. A call registration method for requesting registration of a call to an elevator provided in a building, A first reception step of receiving, from a delivery system that receives delivery of a delivery item to a delivery destination in the building, delivery destination information including property information for specifying the elevator and information on the first floor where the delivery destination is located, and assignment information for discriminating a delivery person to whom the delivery system has assigned the delivery of the delivery item, so that they can be associated with each other; A second reception step of receiving, after the first reception step, identification information for identifying the delivery person from the delivery terminal when the delivery person arrives at the second floor leading to the entrance of the building while holding the delivery terminal; A determination step of determining whether the delivery person identified by the identification information is the delivery person who delivers the delivery item by collating the assignment information corresponding to the delivery destination information including the property information for specifying the elevator received in the first reception step and the identification information received in the second reception step; A request step of requesting the elevator to register a call starting from the second floor and destined for the first floor when it is determined in the determination step that the delivery person identified by the identification information is the delivery person who delivers the delivery item; A call registration method comprising:

14. To a call registration device that requests registration of a call to an elevator provided in a building, A first receiving step of receiving, in a delivery system that receives delivery of a delivery item to a delivery destination in the building, delivery destination information including property information identifying the elevator and information on a first floor where the delivery destination is located, and assignment information for discriminating a delivery person to whom the delivery system has assigned the delivery of the delivery item, in an associable manner with each other; A second receiving step of receiving, after the first receiving step, identification information for identifying the delivery person from the delivery terminal when the delivery person arrives at a second floor leading to an entrance / exit of the building while holding the delivery terminal; A determination step of determining whether the delivery person identified by the identification information is the delivery person who delivers the delivery item, by collating the assignment information corresponding to the delivery destination information including the property information identifying the elevator received in the first receiving step and the identification information received in the second receiving step; A request step of requesting the elevator to register a call starting from the second floor and destined for the first floor when it is determined in the determination step that the delivery person identified by the identification information is the delivery person who delivers the delivery item; A call registration program for causing the above to be executed.

Citation Information

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