Home medical care and nursing visit schedule generation and output system, home medical care and nursing visit schedule generation and output method, and program

Abstract

To efficiently adjust a visit schedule.SOLUTION: A home medical care and care visit schedule generation output system for generating and outputting a visit schedule of a service provision employer in home medical care and care business fields, is configured to: acquire from the service provision employer, user identifiers, user addresses, employee identifiers, employee shift information, employee qualification information and service provision contents; generate visit schedule information which indicates when and which employees in the service provision employer visit and what services are provided to which users, respectively, on the basis of the acquired user identifiers, the user addresses, the employee identifiers, the employee shift information, the employee qualification information, and the service provision contents; coordinate with an electronic medical chart system or a receipt claim system used by the service provision employer, for outputting the generated visit schedule information to the coordinated electronic medical chart system or the receipt claim system.SELECTED DRAWING: Figure 1

Description

Technical Field

[0001] The present invention relates to a technique effective for generating and outputting a visit schedule for service providers in the home medical care and nursing care industries.

Background Art

[0002] In recent years, technologies related to visit schedules for home medical care and nursing care have attracted attention. For example, Patent Document 1 provides a technique for determining a doctor's visit schedule in home medical care in consideration of the patient's schedule and the patient's residence. In addition, Patent Document 2 provides a technique for easily handling visit schedule information, map information, patient information such as medical records at the site of home medical care and assisting in information management of medical staff who actually conduct home visit medical treatment.

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Patent Document 2

Summary of the Invention

Problems to be Solved by the Invention

[0004] In the home medical care and nursing care industries, service providers providing home medical care and nursing care services adjust the visit schedules of their staff for home medical care and nursing care. The adjustment of the visit schedule varies depending on service users, user addresses, service provider staff, staff shifts, qualification information, service content provided, etc. However, making fine adjustments manually or manually linking with an electronic medical record system or a receipt billing system has inefficient problems. Therefore, there is a need for a technology that generates the visit schedule of service providers in home medical care and nursing care based on service users, user addresses, service provider staff, staff shifts, qualification information, service content, etc., and outputs it in cooperation with the electronic medical record system or receipt billing system used by the service provider. However, with the technologies described in Patent Documents 1 and 2, it is not possible to generate the visit schedule of service providers in home medical care and nursing care based on service users, user addresses, service provider staff, staff shifts, qualification information, service content, etc., and output it in cooperation with the electronic medical record system or receipt billing system used by the service provider.

[0005] An object of the present invention is to provide a home medical care and nursing care visit schedule generation and output system, a home medical care and nursing care visit schedule generation and output method, and a program that can generate a visit schedule and cooperate with an electronic medical record system or a receipt billing system by generating the visit schedule of service providers in home medical care and nursing care based on service users, user addresses, service provider staff, staff shifts, qualification information, service content, etc., and output it in cooperation with the electronic medical record system or receipt billing system used by the service provider, thereby enabling efficient adjustment of the visit schedule.

Means for Solving the Problems

[0006] The present invention is a home medical care and nursing care visit schedule generation and output system that generates and outputs the visit schedule of service providers in the home medical care and nursing care industry, an acquisition means for acquiring a user identifier, a user address, a staff identifier, staff shift information, staff qualification information, and service content from the service provider, Based on the obtained user identifier, the user address, the staff identifier, the staff shift information, the staff qualification information, and the service provision content, visit schedule information indicating which staff of the service provider visits which service of which user at what time is generated with the travel time between visits and standby time and a generation means for generating it so as to minimize it; a cooperation means for cooperating with an electronic medical record system or a receipt billing system used by the service provider; and an output means for outputting the generated visit schedule information to the electronic medical record system or the receipt billing system that has been cooperated. Provided is a home medical care / visiting care visit schedule generation / output system comprising the above.

[0007] According to the present invention, a visit schedule based on a user identifier, a user address, a staff identifier, staff shift information, staff qualification information, and service provision content can be generated and can be coordinated with an electronic medical record system or a receipt billing system, enabling efficient adjustment of the visit schedule.

[0008] Although the present invention is in the category of a system, a method and a program have the same operations and effects.

Effect of the Invention

[0009] According to the present invention, adjustment of the visit schedule becomes efficient.

Brief Description of the Drawings

[0010]

Figure 1

Figure 2

Figure 3

Figure 4

Embodiments for Carrying Out the Invention

[0011] Hereinafter, embodiments for carrying out the present invention (hereinafter referred to as embodiments) will be described in detail with reference to the accompanying drawings. In the following figures, the same elements are denoted by the same numbers or symbols throughout the description of the embodiments. Note that the service provider in this specification intends to be a provider who visits a predetermined location (for example, the location of the user or the article) and provides a predetermined service (for example, not only those provided for users in medical and welfare fields such as home care, home nursing, and home medical treatment, but also those provided for articles such as maintenance, cleaning, repair, and inspection). The predetermined location includes different locations and the same location.

[0012] [Overview of the In-Home Medical and Nursing Care Visit Schedule Generation and Output System 1] FIG. 1 is a schematic diagram for explaining the overview of the in-home medical and nursing care visit schedule generation and output system 1. Based on FIG. 1, the components of the in-home medical and nursing care visit schedule generation and output system 1 will be described. The in-home medical and nursing care visit schedule generation and output system 1 is a system that generates and outputs the visit schedule of the service provider 2 who provides services to users in the in-home medical and nursing care industry, which consists of a computer 10 having at least server functions. In the present embodiment, the in-home medical and nursing care visit schedule generation and output system 1 includes, in addition to the computer 10, an operator terminal 3 managed by the service provider 2, an electronic medical record system 4 used by the service provider 2, and a receipt billing system 5. The computer 10 has server functions and may be realized by, for example, one computer, or may be realized by a plurality of computers like a cloud computer. The cloud computer in this specification may be either one that uses any computer in a scalable manner when performing a specific function, or one that includes a plurality of functional modules to realize a certain system and freely combines and uses its functions. The operator terminal 3 is a terminal device managed by the service provider 2, and is, for example, a terminal device such as a mobile phone, a smartphone, a tablet terminal, a personal computer, or a laptop computer. The electronic medical record system 4 is a general electronic medical record system that manages patient information (personal information of patients (name, age, address, insurance card number, etc.), findings, treatment methods, prescriptions, etc.) used by the service provider 2. The receipt billing system 5 is a general online billing system that exchanges receipt data such as medical fees used by the service provider 2 online. Note that the home medical care and nursing visit schedule generation and output system 1 may include other terminals and devices in addition to the computer 10, the operator terminal 3, the electronic medical record system 4, and the receipt billing system 5 described above, and the number, type, and functions thereof are not particularly limited and can be designed as appropriate.

[0013] An overview of the processing steps when the home medical care and nursing visit schedule generation and output system 1 generates and outputs the visit schedule of the service provider 2 in the home medical care and nursing industry will be described.

[0014] The computer 10 acquires a user identifier, a user address, a staff identifier, staff shift information, staff qualification information, and service provision content from the service provider 2 (step S1). The computer 10 acquires this information from the operator terminal 3.

[0015] Based on the acquired user identifier, user address, staff identifier, staff shift information, staff qualification information, and service provision content, the computer 10 generates visit schedule information indicating which staff member of service provider 2 will visit which service of which user at what time to provide the service (step S2). The computer 10 identifies the user who receives the service based on the acquired user identifier and user address. The computer 10 identifies the staff member who provides the service to the identified user based on the acquired staff identifier, staff shift information, and staff qualification information. The computer 10 determines the time and stay duration when the identified staff member visits the user based on the acquired service provision content. The computer 10 generates visit schedule information corresponding to the identified content. For those of the user identifier, user address, staff identifier, staff shift information, staff qualification information, and service provision content that the computer 10 has not acquired, the computer 10 may generate the visit schedule information using what is pre-stored, etc.

[0016] The computer 10 cooperates with the electronic medical record system 4 or the receipt billing system 5 used by service provider 2 (step S3). The computer 10 cooperates with the electronic medical record system 4 and the receipt billing system 5 through API (Application Programming Interface) cooperation.

[0017] The computer 10 outputs the generated visit schedule information to the cooperated electronic medical record system 4 or receipt billing system 5 (step S4). The computer 10 transmits this visit schedule information to the electronic medical record system 4 or the receipt billing system 5. The electronic medical record system 4 or the receipt billing system 5 receives this visit schedule information and executes predetermined processing.

[0018] The above is the overview of the in-home medical care and nursing visit schedule generation and output system 1. According to the home medical care and nursing visit schedule generation and output system 1, it is possible to efficiently adjust the visit schedule.

[0019] [Device Configuration] FIG. 2 is a block diagram showing the configuration of the home medical care and nursing visit schedule generation and output system 1. Based on FIG. 2, the device configuration of the home medical care and nursing visit schedule generation and output system 1 will be described. The home medical care and nursing visit schedule generation and output system 1 is a system that generates and outputs the visit schedule of a service provider who provides services to users in the home medical care and nursing industry, and is composed of at least a computer 10. In this embodiment, the home medical care and nursing visit schedule generation and output system 1 is composed of, in addition to the computer 10, a business operator terminal 3 managed by the service provider 2, an electronic medical record system 4 used by the service provider 2, and a receipt billing system 5. The home medical care and nursing visit schedule generation and output system 1 is a system in which the computer 10 is connected to be able to communicate data with the business operator terminal 3, the electronic medical record system 4, and the receipt billing system 5 via a network 8 such as a public line network. Further, the home medical care and nursing visit schedule generation and output system 1 is a system in which the computer 10 cooperates with the electronic medical record system 4 and the receipt billing system 5. Note that the home medical care and nursing visit schedule generation and output system 1 may be a system in which the computer 10 cooperates with only one of the electronic medical record system 4 and the receipt billing system 5. The cooperation may be API cooperation. The home medical care and nursing visit schedule generation and output system 1 may include other terminals, devices, etc. in addition to the computer 10, the business operator terminal 3, the electronic medical record system 4, and the receipt billing system 5, and the number, type, and functions of the other terminals, devices, etc. can be designed as appropriate.

[0020] The computer 10 has a server function and may be implemented by, for example, a single computer or by a plurality of computers such as a cloud computer. The computer 10 includes, as a control unit, a CPU (Central Processing Unit), a GPU (Graphics Processing Unit), a RAM (Random Access Memory), a ROM (Read Only Memory), etc., and as a communication unit, a device for enabling communication with other terminals, devices, etc., an acquisition means 11 for acquiring a user identifier, a user address, a staff identifier, staff shift information, staff qualification information, and service provision content from a service provider 2, a cooperation means 12 for cooperating with an electronic medical record system 4 or a receipt billing system 5 used by the service provider 2, and an output means 13 for outputting the generated access schedule information to the cooperating electronic medical record system 4 or receipt billing system 5, etc. The computer 10 includes, as a storage unit, a data storage unit such as a hard disk, a semiconductor memory, a recording medium, a memory card, etc. The computer 10 includes, as a processing unit, various devices for executing various processes, and a generation means 14 for generating access schedule information indicating which staff of the service provider 2 will visit and provide services to which services of which users at what time based on the acquired user identifier, user address, staff identifier, staff shift information, staff qualification information, and service provision content, etc.

[0021] In the computer 10, when the control unit reads a predetermined program, an acquisition module, an output module, and a cooperation module are realized in cooperation with the communication unit. Also, in the computer 10, when the control unit reads a predetermined program, a storage module is realized in cooperation with the storage unit. Also, in the computer 10, when the control unit reads a predetermined program, a generation module is realized in cooperation with the processing unit.

[0022] The business operator terminal 3 is a terminal device managed by the service provider 2, for example, the terminal device described above. The business operator terminal 3 includes, as a terminal control unit, a CPU, a GPU, a RAM, a ROM, etc., and includes, as a communication unit, a device or the like for enabling communication with other terminals and devices, etc., and includes, as an input / output unit, various devices or the like for receiving a predetermined input, etc., and executing input / output of various data, etc.

[0023] The electronic medical record system 4 is a general electronic medical record system for managing patient information, etc., used by the service provider 2. The receipt billing system 5 is a general online billing system for online sending and receiving of receipt data such as medical fees used by the service provider 2. The electronic medical record system 4 and the receipt billing system 5 are systems that cooperate with the computer 10. The cooperation may be API cooperation.

[0024] Hereinafter, each process executed by the home medical care and nursing visit schedule generation and output system 1 will be described in combination with the processes executed by each of the above-described modules. In this specification, each module may execute its processing content as a function it has, or may execute it via a predetermined application.

[0025] [Visit schedule generation process executed by the computer 10] Based on FIG. 3, the access schedule generation process executed by computer 10 will be described. This figure is a diagram showing a flowchart of the access schedule generation process executed by computer 10. This access schedule generation process includes an acquisition process (step S1) of acquiring a user identifier, a user address, a staff identifier, staff shift information, staff qualification information, and service provision content from service provider 2, and based on the acquired user identifier, user address, staff identifier, staff shift information, staff qualification information, and service provision content, generating access schedule information indicating which staff of service provider 2 will visit and provide services to which services of which users at what time. This is the detail of the generation process (step S2).

[0026] The acquisition module acquires a user identifier, a user address, a staff identifier, staff shift information, staff qualification information, and service provision content from service provider 2 (step S10). A user is a person who uses the services provided by service provider 2. The user identifier is an identifier (name, date of birth, ID, etc.) for identifying this user. The user address is the address of this user. A staff member is a person who belongs to service provider 2 and actually provides services to users. The staff identifier is an identifier (name, date of birth, ID, etc.) for identifying this staff member. The staff shift information is information regarding the shift status of this staff member (working days, absent days, working hours, etc.). The staff qualification information is information regarding the qualifications (held qualification names, etc.) and attributes (personal information such as age, gender, etc., skill information such as the ability to handle mental illness patients, the ability to handle children, the ability to handle terminal care, etc.) held by this staff member. The service offering details pertain to the content of the services provided by Service Provider 2 and include at least one of service code, service name, service provision time, visiting day of the week, visiting frequency, visiting time slot, visiting team in charge, and number of visitors. The service provision time is the length of time required for staff to provide the service. The service provision time is strictly the time necessary for service provision and is different from the start time of service provision. The visiting day of the week is the day on which staff visit the user. The visiting frequency is the frequency at which staff visit the user (e.g., every Tuesday and Thursday, the first and third Tuesdays, etc.). The visiting time slot is the time slot during which staff visit the user (e.g., 10:00 am, morning, any time in the afternoon, any time throughout the day, after 4:00 pm, between 11:00 and 15:00, etc.). The visiting team in charge is the team when staff provide services to the user (e.g., assign 2 - 3 staff members per user, form teams by area, etc.). The number of visitors is the number of staff when visiting the user (e.g., pair with a veteran for new staff training, assign a driver, assign a recorder, pair two people to handle a user due to their large build, pair two people to handle a user with mental illness who poses risks such as violence, etc.). The business operator terminal 3, in particular with respect to the service content, accepts at least one specification of the visit day of the week, visit frequency, visit time period, visit team in charge, and number of visitors for each staff member. The staff member inputs at least one of the desired visit day of the week, visit frequency, visit time period, visit team in charge, and number of visitors into the options and input forms related to the service content displayed on the business operator terminal 3. Based on this input, the business operator terminal 3 specifies at least one of the visit day of the week, visit frequency, visit time period, visit team in charge, and number of visitors in the service content. The business operator terminal 3 transmits the user identifier, user address, staff identifier, staff shift information, staff qualification information, and service provision content to the computer 10 based on a transmission request from the computer 10 or reception of an input for transmission from the staff member or the like. Note that the business operator terminal 3 may accept the input of the user identifier, user address, staff identifier, staff shift information, staff qualification information, and service provision content from the staff member or the like each time, and transmit the received content to the computer 10 each time it is received, or may transmit the content stored in the memory module in advance to the computer 10. The acquisition module receives these contents and acquires the user identifier, user address, staff identifier, staff shift information, staff qualification information, and service provision content from the service provider 2. Note that the acquisition module only needs to acquire at least one of the user identifier, user address, staff identifier, staff shift information, staff qualification information, and service provision content, and is not limited to acquiring only one of them.

[0027] Based on the acquired user identifier, user address, staff identifier, staff shift information, staff qualification information, and service provision content, the generation module generates visit schedule information indicating which staff member of the service provider 2 visits which service of which user at what time to provide the service (step S11). Based on the acquired user identifier and user address, the generation module identifies the user who receives the service. The generation module identifies the staff who provides services to the identified user based on the obtained staff identifier, staff shift information, and staff qualification information. In particular, the generation module identifies the staff taking into account the attributes included in the staff qualification information. The generation module identifies the time and stay duration for the identified staff to visit the user based on the obtained service provision details. In particular, the generation module identifies the time and stay duration for the staff to visit the user taking into account the visit day of the week, visit frequency, visit time range, visiting team, and number of visitors included in the service provision details. The generation module generates visit schedule information corresponding to the identified details. Note that for those not obtained among the user identifier, user address, staff identifier, staff shift information, staff qualification information, and service provision details, the generation module may use what is stored in the memory module in advance. For example, the generation module identifies the user who receives the service using the obtained user identifier, user address, and the user identifier and user address stored in the memory module in advance. The generation module identifies the staff who provides the service to the identified user using the obtained staff identifier, staff shift information, staff qualification information, and the staff identifier, staff shift information, and staff qualification information stored in the memory module in advance. The generation module identifies the time and stay duration for the identified staff to visit the user using the obtained service provision details and the service provision details stored in the memory module in advance. The generation module may generate visit schedule information so as to minimize the time that does not directly provide services such as travel time and waiting time. For example, if user A and user B desire service provision on the same day and the same staff member provides services to these users A and B, the visit schedule of this staff member is generated so that the time required for travel time, waiting time, etc. when this staff member visits users A and B is minimized. The generation module, for example, identifies the visit route based on the departure location (for example, the address of service provider 2), the address of user A, and the address of user B, and generates the visit schedule of this staff member based on the identified visit route. Here, the visit route may be simply identified based only on the address, or the visit route may be identified taking into account the traffic conditions in the vicinity of this visit route. When the generation module has acquired a plurality of user identifiers, user addresses, staff identifiers, staff shift information, staff qualification information, and service provision details, it may generate a visit schedule based on preselected priorities.

[0028] The output module outputs the generated visit schedule information to the service provider terminal 3 (step S12). The output module transmits the generated visit schedule information to the service provider terminal 3. The service provider terminal 3 receives this visit schedule information and displays it on its own display unit. The output module causes the service provider terminal 3 to display this visit schedule information and outputs the generated visit schedule information. The staff member browses the visit schedule displayed on the service provider terminal 3 and grasps the visit schedule.

[0029] The above is the visit schedule generation process. Note that the computer 10 may also be configured to modify the generated visit schedule information, the acquired user identifier, user address, staff identifier, staff shift information, staff qualification information, and service provision details. The acquisition module acquires not only new information but also changes to existing information. For example, the acquisition module acquires changes (such as rearrangement, deletion, etc.) to the generated visit schedule information from the business operator terminal 3. The business operator terminal 3 accepts a predetermined input (such as a tap operation) for the generated visit schedule information and accepts an input of changes to the accepted visit schedule information. The business operator terminal 3 transmits the accepted change details to the computer 10. Also, the acquisition module acquires changes (such as addition, change, deletion, etc.) to the user identifier, user address, staff identifier, staff shift information, staff qualification information, and service provision content that were previously transmitted to the computer 10 from the business operator terminal 3. The business operator terminal 3 accepts a predetermined input (such as a tap operation) for the user identifier, user address, staff identifier, staff shift information, staff qualification information, and service provision content that were previously transmitted, and transmits the accepted change details to the computer 10. The acquisition module receives these change details and acquires the changes to the existing information. The generation module regenerates the visit schedule information based on the change details. The output module outputs the regenerated visit schedule information.

[0030] [Visit Schedule Output Processing Executed by Computer 10] Based on FIG. 4, the visit schedule output processing executed by the computer 10 will be described. This figure is a diagram showing a flowchart of the visit schedule output processing executed by the computer 10. This visit schedule output processing is the details of the cooperation processing (step S3) that cooperates with the electronic medical record system 4 or the receipt billing system 5 used by the service provider 2, and the output processing (step S4) of outputting the generated visit schedule information to the cooperated electronic medical record system 4 or receipt billing system 5.

[0031] The cooperation module cooperates with the electronic medical record system 4 or the receipt billing system 5 used by the service provider 2 (step S20). The cooperation module cooperates with the electronic medical record system 4 or the receipt billing system 5. Note that the cooperation module may cooperate with only one of the electronic medical record system 4 and the receipt billing system 5, or may cooperate with both. The cooperation may be API cooperation.

[0032] The output module outputs the generated visit schedule information to the cooperative electronic medical record system 4 or receipt billing system 5 (step S21). When the output module outputs the generated visit schedule information to the electronic medical record system 4, the output module transmits this visit schedule information to the electronic medical record system 4. The electronic medical record system 4 receives this visit schedule information and executes predetermined processing (inputting findings, treatment methods, prescriptions, etc. into the electronic medical record, etc.). When the output module outputs the generated visit schedule information to the receipt billing system 5, the output module transmits this visit schedule information to the receipt billing system 5. The receipt billing system 5 receives this visit schedule information and executes predetermined processing (inputting medical treatment information, creating receipts, inspecting / confirming receipts, submitting medical treatment fee claim forms / receipts, etc.). Note that when the computer 10 cooperates with both the electronic medical record system 4 and the receipt billing system 5, the output module outputs the generated visit schedule information to both of them.

[0033] The above is the visit schedule output process.

[0034] The above-described means and functions are realized by a computer (including a CPU, an information processing device, and various terminals) reading and executing a predetermined program. The program may be provided, for example, in the form of being provided from a computer via a network (SaaS: Software as a Service) or in the form of a cloud service. Also, the program may be provided in a form recorded on a computer-readable recording medium. In this case, the computer reads the program from the recording medium, transfers it to and records it in an internal recording device or an external recording device, and then executes it. Further, the program may be pre-recorded in a recording device (recording medium), and provided to the computer via a communication line from the recording device.

[0035] As described above, the embodiments of the present invention have been explained, but the present invention is not limited to the above-described embodiments. Also, the effects described in the embodiments of the present invention are merely an enumeration of the most preferable effects resulting from the present invention, and the effects according to the present invention are not limited to those described in the embodiments of the present invention. For example, the term "employee" may include not only regular employees but also employees on non-regular employment or business consignment.

[0036] The first aspect disclosed in this embodiment is a home medical and care visit schedule generation and output system that generates and outputs a visit schedule for a service provider in the home medical and care industry, an acquisition means for acquiring a user identifier, a user address, an employee identifier, employee shift information, employee qualification information, and service provision content from the service provider; a generation means for generating visit schedule information indicating which employee of the service provider visits and provides services to which service of which user at what time based on the acquired user identifier, user address, employee identifier, employee shift information, employee qualification information, and service provision content; a cooperation means for cooperating with an electronic medical record system or a receipt billing system used by the service provider; Output means for outputting the generated visit schedule information to the linked electronic medical record system or the receipt billing system; Provided is a home medical care visit schedule generation and output system comprising the same.

[0037] A second aspect disclosed in the present embodiment is that the service provision content includes at least one of a visit day of the week, a visit frequency, a visit time zone, a visiting team, and the number of visitors. Provided is a home medical care visit schedule generation and output system according to the first aspect.

[0038] A third aspect disclosed in the present embodiment is that the staff qualification information includes the attributes of the staff. Provided is a home medical care visit schedule generation and output system according to the first aspect.

[0039] A fourth aspect disclosed in the present embodiment is that the linking means links to the electronic medical record system or the receipt billing system by API linking. Provided is a home medical care visit schedule generation and output system according to the first aspect.

Explanation of Signs

[0040] 1 Home medical care visit schedule generation and output system 2 Service provider 3 Operator terminal 4 Electronic medical record system 5 Receipt billing system 8 Network 10 Computer 11 Acquisition means 12 Linking means 13 Output means 14 Generation means

Claims

1. A home medical and care visit schedule generation and output system that generates and outputs a visit schedule for service providers in the home medical and care industry, an acquisition means for acquiring a user identifier, a user address, a staff identifier, staff shift information, staff qualification information, and service provision details from the service provider; a generation means for generating visit schedule information indicating which staff of the service provider visits and provides services to which service of which user at what time, based on the acquired user identifier, user address, staff identifier, staff shift information, staff qualification information, and service provision details, with the travel time and waiting time between visits minimized as much as possible; a cooperation means for cooperating with an electronic medical record system or a receipt billing system used by the service provider; an output means for outputting the generated visit schedule information to the cooperated electronic medical record system or receipt billing system; A home medical and care visit schedule generation and output system comprising the above.

2. The service provision details include at least one of a service code, a service name, a service provision time, a visit day of the week, a visit frequency, a visit time band, a visit responsible team, and the number of visitors. The home medical and care visit schedule generation and output system according to Claim 1.

3. The staff qualification information includes the attributes of the staff. The home medical and care visit schedule generation and output system according to Claim 1.

4. The cooperation means cooperates with the electronic medical record system or the receipt billing system through API cooperation. The home medical and care visit schedule generation and output system according to Claim 1.

5. The generation means identifies the visit route of the user and generates the visit schedule information based on the identified visit route. The home medical and care visit schedule generation and output system according to Claim 1.

6. The generation means generates the visit schedule information taking into account the traffic congestion information in the vicinity of the identified visit route. The home medical and care visit schedule generation and output system according to Claim 5.

7. A home medical and care visit schedule generation and output method executed by a computer that generates and outputs a visit schedule for service providers in the home medical and care industry, A step of obtaining a user identifier, a user address, a staff identifier, staff shift information, staff qualification information, and service provision details from the service provider; A step of generating, based on the obtained user identifier, user address, staff identifier, staff shift information, staff qualification information, and service provision details, visit schedule information indicating which staff of the service provider will visit and provide services to which user's which service at what time, with the travel time and waiting time between visits minimized as much as possible; A step of linking with an electronic medical record system or a receipt billing system used by the service provider; A step of outputting the generated visit schedule information to the linked electronic medical record system or receipt billing system; A home medical and nursing visit schedule generation and output method comprising the above steps.

8. A computer for generating and outputting a visit schedule for a service provider in the home medical and nursing industry, A step of obtaining a user identifier, a user address, a staff identifier, staff shift information, staff qualification information, and service provision details from the service provider, A step of generating, based on the obtained user identifier, user address, staff identifier, staff shift information, staff qualification information, and service provision details, visit schedule information indicating which staff of the service provider will visit and provide services to which user's which service at what time, with the travel time and waiting time between visits minimized as much as possible, A step of linking with an electronic medical record system or a receipt billing system used by the service provider, A step of outputting the generated visit schedule information to the linked electronic medical record system or receipt billing system, A computer-readable program for causing the above steps to be executed.

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