Subsidy Application Form Creation Support Server, Subsidy Application Form Creation Support System, and Program for Subsidy Application Form Creation Support Server

Abstract

Provided is a subsidy application form creation support system that can perform creation support even for a subsidy application form that requires attaching an image. 【Solution means】The subsidy application form creation support system 1 includes a subsidy application form creation support server 2 that supports the creation of a subsidy application form. This server 2 includes a customer database 200 that stores customer information 201, a subsidy database 300 that stores subsidy application information 301 including subsidy application conditions 306 and a template 307 of the subsidy application form, and a transaction database 400 that stores transaction information 401 including a transaction code 402 that is associated one-to-one with the product purchased by the customer and is also associated with the customer information 201. When the transaction code 402 is input for subsidy application, the applicable subsidy application information 301 is retrieved, and the product and customer information 201 are input into the template 307 to create a subsidy application form.

Description

Technical Field

[0001] This invention relates to a subsidy application form creation support system for assisting in the creation of subsidy application forms.

Background Art

[0002] The state and local governments have established various support systems such as subsidies, grants, or benefits. To utilize these support systems, users need to search for the system while checking the application conditions, complete the application documents, and apply. Although the benefits of receiving subsidies and the like are significant, some users may feel that the burden until application is heavy. To reduce the burden, several proposals have been made conventionally. For example, Patent Document 1 below describes a method of proposing a grant system or subsidy system suitable for a user based on the response results from a user terminal (see paragraphs

[0033] to

[0047] of Patent Document 1). Also, Patent Document 2 below describes a benefit application support system that searches for benefits meeting the conditions based on registered corporate data and notifies them, and automatically inputs the necessary content from the corporate data into the WEB pages and document entry fields required for application to provide support (see paragraphs

[0006] ,

[0036] to

[0037] ,

[0067] to

[0069] of Patent Document 2).

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Patent Document 2

Summary of the Invention

Problems to be Solved by the Invention

[0004] The method described in the above Patent Document 1 only proposes a suitable subsidy system or the like, and does not consider providing support for creating an application form. The time and effort spent in completing the application form should be reduced as much as possible for the user. The subsidy application support system described in the above Patent Document 2 has a function of proposing subsidies and providing input support for the application form, and the effect of reducing the burden is significant. In recent years, it has become increasingly common to attach images of objects, etc. taken as evidence to the application form. However, the input support for the application form described in the above Patent Document 2 is not applicable to attaching the taken images to the application form.

[0005] The present invention has been made in view of such circumstances, and an object of the present invention is to provide a subsidy application form creation support server, a subsidy application form creation support system, and a program for the subsidy application form creation support server that can provide creation support even for a subsidy application form that requires attaching an image.

Means for Solving the Problems

[0006] In order to solve such problems, the invention according to claim 1 is a subsidy application form creation support server for supporting the creation of a subsidy application form, including a customer database for storing customer information, a subsidy database for storing subsidy application information including subsidy application conditions and a template of the subsidy application form, transaction information including a product purchased by a customer or a service contracted, and a transaction code that is associated one-to-one with the product or the service and is also associated with the customer information, a transaction code reception unit for receiving the transaction code input for subsidy application, an application form creation unit for retrieving the subsidy application information applicable to the product or the service associated with the received transaction code with reference to the application conditions, and inputting the product or the service and the customer information into the retrieved template to create the subsidy application form, an input guidance unit for prompting the input of uninput item information when there are uninput items in the input to the template only with the product or the service and the customer information, and a server control unit for controlling the operations of the application form creation unit and the input guidance unit. When the uninput item information is input according to the instruction of the input guidance unit, the application form creation unit operates to input the received uninput item information into the template based on the control of the server control unit to complete the subsidy application form, and the uninput item information includes an image.

[0007] The invention according to claim 2 includes, in addition to the configuration according to claim 1, an image determination unit for determining whether an inspection target image conforms to the uninput item information. When the image determination unit determines that the inspection target image conforms to the uninput item information input as the uninput item information, the application form creation unit is characterized in that the inspection target image is input into the template as the image included in the uninput item information.

[0008] The invention according to claim 3 includes, in addition to the configuration according to claim 2, that the input guidance unit is characterized in that when taking the image, a guide frame indicating a target size of the shooting target in the shooting screen is displayed on the shooting screen.

[0009] The invention according to claim 4, in addition to the configuration described in claim 3, is characterized in that the input guidance unit changes the size of the guide frame according to the state of the imaging target included in the captured image or the state of the surrounding image shown in the surroundings of the imaging target included in the captured image.

[0010] The invention according to claim 5, in addition to the configuration described in any one of claims 2 to 4, is characterized in that the input guidance unit extracts a still image from the moving image during imaging, and when the still image is determined to be suitable as the uninput item information by the image determination unit, the still image is used as the image included in the uninput item information.

[0011] The invention according to claim 6, in addition to the configuration described in any one of claims 1 to 4, is characterized by including a confirmation notification unit that performs an input confirmation notification of the uninput item information when the input of the uninput item information is interrupted even though the subsidy application form is incomplete and the position information of the customer enters inside a predetermined distance range from the customer's address.

[0012] The invention according to claim 7 is a subsidy application form creation support system configured to include a subsidy application form creation support server and a customer terminal, and to support the creation of a subsidy application form. The subsidy application form creation support server includes a customer database for storing customer information, a subsidy database for storing subsidy application information including subsidy application conditions and a template of the subsidy application form, transaction information including a product purchased or a service contracted by the customer, and a transaction code that is associated one-to-one with the product or the service and is also associated with the customer information, a transaction code reception unit for receiving the transaction code input from the customer information for subsidy application, an application form creation unit for retrieving the subsidy application information applicable to the product or the service associated with the received transaction code with reference to the application conditions, and inputting the product or the service and the customer information into the retrieved template to create the subsidy application form, an input guidance unit for prompting the customer terminal to input information on an unfilled item when an unfilled item occurs in the input to the template only with the product or the service and the customer information, and a server control unit for controlling the operations of the application form creation unit and the input guidance unit. When the unfilled item information is input from the customer terminal according to the instruction of the input guidance unit, the application form creation unit operates to input the received unfilled item information into the template based on the control of the server control unit to complete the subsidy application form, and the unfilled item information includes an image.

[0013] The invention according to claim 8 is a program for a subsidy application form creation support server including a customer database for storing customer information, a subsidy database for storing subsidy application information including subsidy application conditions and a template of a subsidy application form, goods purchased by a customer or services contracted, and a transaction database for storing transaction information including a transaction code that is associated one-to-one with the goods or the services and is also associated with the customer information. The program has a transaction code reception process for receiving the transaction code input for subsidy application, an application form creation process for retrieving the subsidy application information applicable to the goods or the services associated with the received transaction code by referring to the application conditions, and inputting the goods or the services and the customer information into the retrieved template to create the subsidy application form, and an input guidance process for prompting input of uninput item information when uninput items occur in the input to the template with only the goods or the services and the customer information. When the uninput item information is input in the input guidance process, the application form creation process inputs the received uninput item information into the template to complete the subsidy application form. The uninput item information includes an image.

Effect of the Invention

[0014] According to the invention of claim 1, subsidy application information applicable to the purchased goods or contracted services is retrieved, and the goods or services and customer information are input into the template of the subsidy application form to create the subsidy application form. In this way, the applicable subsidies are automatically extracted, and the information stored in the transaction database and customer database is used to automatically create the subsidy application form. Therefore, the labor of subsidy users is greatly reduced. Also, based only on the information in the transaction database and customer database, when there are unfilled items in the input to the template, the input of unfilled item information is prompted, and when the unfilled item information is input, the subsidy application form is completed. In this way, even if the subsidy user does not know the details of the input items of the subsidy application form, there is guidance on what to input, and if the input is performed according to the guidance, the subsidy application form is completed. Therefore, it becomes possible to smoothly apply for subsidies. Also, since the unfilled item information for which input is prompted includes an image, creation support is provided even for subsidy application forms that require pasting an image.

[0015] According to the invention of claim 2, it is determined whether the inspection target image conforms to the unfilled item information of the subsidy application form. If it is determined that it conforms, the inspection target image determined to conform is used as the image included in the unfilled item information, and the subsidy application form is completed. Since it is configured in this way, it is possible to prevent problems such as the captured image being blurred or the capture target being incorrect, and suppress the occurrence of resubmission of the subsidy application form.

[0016] According to the invention of claim 3, when taking an image, a guide frame indicating the target size of the capture target in the capture screen is displayed on the capture screen, so that an appropriate image can be taken simply by aligning with the guide frame.

[0017] According to the invention of claim 4, the size of the guide frame is changed according to the state of the photographed object included in the photographed image or the state of the surrounding image shown around the photographed object included in the photographed image. For example, when the photographed object is a nameplate or the like and its surface is dirty, the size of the guide frame is increased to make it easier to read the characters. When the photographed object is the entire household appliance and it is difficult to confirm the installation state with the surrounding image such as a wall, the size of the guide frame is reduced so that windows and doors are shown, etc. Thus, support is provided to enable more appropriate images to be taken.

[0018] According to the invention of claim 5, a still image is extracted from the moving image during shooting, and it is determined whether it conforms as uninput item information of the subsidy application form. If it is determined to conform, the still image is used as the image included in the uninput item information and the subsidy application form is completed. If the camera is directed at the photographed object, the image used for the subsidy application form is automatically extracted and the subsidy application form is completed, so the burden on the subsidy user is further reduced.

[0019] According to the invention of claim 6, when the input of the uninput item information is interrupted with the subsidy application form in an incomplete state, if the customer's location information falls within a predetermined distance range from the customer's address, a notification for confirming the input of the uninput item information is given. For example, in a case where the creation of the subsidy application form is started at the store where the goods are purchased and after returning home, shooting of household appliances etc. is done to complete the subsidy application form, a notification for confirming the input of the uninput item information is given, so that the shooting can be done without forgetting and the subsidy application form can be completed and submitted.

[0020] According to the invention of claim 7, subsidy application information applicable to the purchased goods or contracted services is retrieved, and the goods or services and customer information are input into the template of the subsidy application form to create the subsidy application form. In this way, the applicable subsidies are automatically extracted, and the information stored in the transaction database and customer database is used to automatically create the subsidy application form. Therefore, the labor of subsidy users is greatly reduced. Also, if there are uninput items in the input to the template only with the information in the transaction database and customer database, the input of the uninput item information is prompted. When the uninput item information is input, the subsidy application form is completed. In this way, even if the subsidy user does not know the details of the input items of the subsidy application form, there is guidance on what to input, and if the input is performed according to the guidance, the subsidy application form is completed. Therefore, it becomes possible to smoothly apply for subsidies. Also, since the uninput item information for which input is prompted includes an image, creation support is provided even for a subsidy application form that requires pasting an image.

[0021] According to the invention of claim 8, subsidy application information applicable to the purchased goods or contracted services is retrieved, and the goods or services and customer information are input into the template of the subsidy application form to create the subsidy application form. In this way, the applicable subsidies are automatically extracted, and the information stored in the transaction database and customer database is used to automatically create the subsidy application form. Therefore, the labor of subsidy users is significantly reduced. Also, if there are uninput items in the input to the template only with the information in the transaction database and customer database, the input of the uninput item information is prompted, and when the uninput item information is input, the subsidy application form is completed. In this way, even if the subsidy user does not know the details of the input items of the subsidy application form, there is guidance on what to input, and if the input is made according to the guidance, the subsidy application form is completed. Therefore, it becomes possible to smoothly apply for subsidies. Also, since the uninput item information for which input is prompted includes an image, creation support is provided even for a subsidy application form that requires pasting an image.

Brief Description of the Drawings

[0022]

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Modes for Carrying Out the Invention

[0023] [First Embodiment of the Invention] The first embodiment of this invention will be described with reference to FIGS. 1 to 11.

[0024] FIG. 1 is a schematic configuration block diagram of a subsidy application form creation support system 1 according to the first embodiment of the present invention. This subsidy application form creation support system 1 includes a subsidy application form creation support server 2 that supports the creation of a subsidy application form, an administrator terminal 5 that updates subsidy application information 301 stored in a subsidy database 300 of the server 2, a store terminal 6 that stores transaction information 401 in the store in a transaction database 400 of the server 2, and customer terminals 41, 42, ··· 4 n held by customers are connected via a communication line 9 such as the Internet. Hereinafter, unless it is necessary to emphasize that there are a plurality of customer terminals 41, 42, ··· 4 n they are represented by the reference numeral 4 (customer terminal 4) for simplicity. Also, FIG. 1 shows a configuration in which the subsidy application form creation support server 2 includes a customer database 200, a subsidy database 300, and a transaction database 400, but each database may be arranged outside the subsidy application form creation support server 2 and connected by a communication line 9 to perform information transmission and reception.

[0025] In this subsidy application form creation support system 1, when a transaction code 402 such as a receipt number that is uniquely associated with a purchased product or a contracted service is input into the customer terminal 4, subsidies applicable to the product or service are extracted, and based on the information stored in the customer database 200 and the transaction database 400, input is performed into the template 307 of the subsidy application form, and the subsidy application form is created.

[0026] Note that the subsidies mentioned here include subsidies, grants, subsidies to be borne, support funds, points for benefits, etc. Further, they include not only subsidies provided by the state or local governments, but also points that companies grant for the purpose of promoting sales and can be used for price discounts or product purchases.

[0027] Figure 2 is a schematic functional block diagram of the subsidy application form creation support server 2, and includes a customer database 200, a subsidy database 300, a transaction database 400, a server control unit 20, an input screen providing unit 21, a transaction code receiving unit 22, an application form creating unit 23, an input guiding unit 24, an image determination unit 25, a confirmation notification unit 26, a storage unit 29, and a communication unit 30. For this subsidy application form creation support server 2, an information processing device such as a server device or a PC (Personal Computer) may be used, or it may be configured as a cloud server.

[0028] Customer information 201 is stored in the customer database 200, and this customer information 201 is mainly input from the customer terminal 4 by the customer, such as at the time of membership registration as a customer. Figure 3(a) shows an example of the items constituting the customer information 201, and it is configured to include a customer ID 202, name 203, address 204, date of birth 205, gender 206, telephone number 207, and email address 208. The customer ID 202 is an ID (Identification) that uniquely identifies the customer, and is assigned by the subsidy application form creation support server 2 for each customer.

[0029] The subsidy database 300 stores subsidy application information 301. This subsidy application information 301 is updated from the administrator terminal 5. As shown in Fig. 3(b), the subsidy application information 301 includes a subsidy provider 302 that provides a subsidy system such as a country or a local government, a subsidy name 303, products or services targeted by the subsidy 304, details of the subsidy 305 such as the amount of subsidy, application conditions 306 for the subsidy that can be applied for, including conditions for the target region, address, place of work, target person, usage period of the target item, installation location, and a template 307 for the subsidy application form.

[0030] The transaction database 400 stores transaction information 401. The transaction information 401 is input from a store terminal 6 having the function of a cash register (money register) in the store. As shown in Fig. 3(c), the transaction information 401 includes a transaction code 402 corresponding one-to-one to the purchased product or the contracted service, a customer ID 403 storing the customer ID 202 included in the customer information 201 of the customer who purchased the product or contracted the service corresponding to the transaction code 402, the customer name 404 of the purchasing or contracting customer, the customer address 405, the customer contact information 406, the transaction product or service 407 for which the purchase or contract was made, the amount 408, the transaction date 409, the receipt data 410, the delivery address 411, the delivery date 412, the delivery note data 413, the store ID 414, the store name 415, the business operator ID 416, and the business operator name 417. The delivery note data 413 may be stored in the transaction information 401 at the time of accounting if it is a product delivered at the store, or for products such as refrigerators, washing machines, air conditioners, and TVs that are delivered after the purchase date, it may be stored in the transaction information 401 on the day when the delivery instruction is issued to the delivery company or the day when the delivery is actually completed to reflect the delivery note data 413.

[0031] The server control unit 20 shown in FIG. 2 is configured to include a CPU (Central Processing Unit) not shown, an auxiliary storage device which is a non-volatile storage device, and a RAM (Random Access Memory) which is a volatile memory. The CPU performs operations such as program execution, arithmetic processing, and control of the operations of each element such as the application form creation unit 23 and the input guidance unit 24 that constitute the subsidy application form creation support server 2. Programs executed by the CPU, registered data, etc. are stored in the auxiliary storage device, and an HDD (Hard Disk Drive), an SSD (Solid State Drive), etc. are used. The RAM is used as a work area for program execution and arithmetic processing by the CPU.

[0032] The input screen providing unit 21 provides the subsidy application input screen 600 to the customer terminal 4 so that the customer can apply for the subsidy from the customer terminal 4 (input screen providing process).

[0033] The transaction code receiving unit 22 receives the transaction code 402 input to the customer terminal 4 for applying for the subsidy (transaction code receiving process). The transaction code 402 is uniquely associated with the product or service purchased by the customer or the service contracted (corresponding to the transaction product or service 407 of the transaction information 401 stored in the transaction database 400), and is also associated with the customer information 201 stored in the customer database 200 via the customer ID 403 of the transaction information 401. Therefore, starting from the transaction code 402, it is possible to search for application conditions such as the products and customers eligible for the subsidy and select the eligible subsidy. The transaction code 402 may be an array composed of uniquely determined characters, numbers, symbols, and for example, a receipt number may be used.

[0034] The application form creation unit 23 retrieves the subsidy application information 301 applicable to the product or service associated with the transaction code 402 received by the transaction code reception unit 22 with reference to the subsidy application conditions 306 and the like from the subsidy database 300. Then, the customer information 201 corresponding to the transaction code 402 is read from the customer database 200, and the product or service and the customer information 201 are input into the retrieved subsidy application form template 307 to create a subsidy application form (application form creation process). For example, in the name field of the input item of the template 307, the name 203 of the customer information 201, in the address field, the address 204 of the customer information 201, in the telephone number field and the email address field, the telephone number 207 and the email address 208 are automatically input respectively. Also, the transaction information 401 corresponding to the transaction code 402 is read from the transaction database 400, and in the fields of the target product and target service which are the input items of the template 307 and the fields for describing their types, the content of the transaction product or service 407 of the transaction information 401, in the amount field, the amount 408 of the transaction information 401, in the fields for describing the purchase date and the contract date, the transaction date 409, in the business operator field and the business operator store field, the business operator name 417 and the store name 415 are automatically input respectively. The operation of this application form creation unit 23 is executed based on the control of the server control unit 20.

[0035] When there are still unfilled items in the input plan internal part 24 for inputting into the template 307 of the subsidy application form only with the transaction information 401 including goods or services and the customer information 201, the input plan internal part 24 prompts the customer terminal 4 to input the unfilled item information (input guidance process). The operation of the input plan internal part 24 is executed based on the control of the server control part 20. For example, if it is necessary to paste the image of the identity verification certificate onto the template 307, the guidance to take a picture of the driver's license or the my number card is displayed on the customer terminal 4. Also, if it is necessary to paste the overall picture of home appliances such as air conditioners and refrigerators or the picture of the nameplate onto the template 307, the guidance on the type of home appliance to be photographed and to take an overall picture is displayed on the customer terminal 4, and subsequently, the guidance to take a picture of the nameplate is displayed. The customer may just take pictures of the objects according to the instructions of the guidance. When the unfilled item information is input according to the instructions of this input plan internal part 24, the application form creation part 23 operates to input the received unfilled item information into the template 307 to complete the subsidy application form. This unfilled item information includes images such as identity verification certificates and target goods (target items).

[0036] The image determination part 25 determines whether the inspection target image input as a candidate for the image included in the unfilled item information conforms to the unfilled item information (image determination process). For example, it is determined by image processing whether the captured image is blurred, the size of the object to be photographed, whether the characters can be correctly recognized using optical character recognition (OCR) technology, whether the correct object is photographed as the identity verification certificate or the target goods (target items), etc., and a determination is made on the suitability as an image to be pasted onto the template 307. When it is determined that it conforms in this image determination part 25, the application form creation part 23 inputs the inspection target image into the template 307 as the image included in the unfilled item information.

[0037] When the input to the template 307 of the subsidy application form remains incomplete and the input of the unentered item information is interrupted, the confirmation notification unit 26 sends an input confirmation notification for the unentered item information to the customer terminal 4 (input confirmation notification process). This confirmation notification can prevent the input of the subsidy application form from being forgotten in an incomplete state. For example, when starting to create a subsidy application form in a store and it is necessary to take a photo of the target product (target item) after returning home, it is assumed that the creation of the subsidy application form will be interrupted. In such a case, the input confirmation notification may be sent when the customer's location information enters the inside of a predetermined distance range, such as within a radius of 10 meters from the customer's address, starting from the store where the creation was interrupted. Since the risk of forgetting the input increases with the passage of the interrupted time, by sending the notification at the timing of the customer's return home, the probability of taking a photo or inputting the unentered item information can be increased.

[0038] The storage unit 29 uses an auxiliary storage device such as an HDD or an SSD, and stores the input template 307, the template 307 whose input has been interrupted, and the like. The communication unit 30 transmits and receives data to and from the outside via the communication line 9.

[0039] FIG. 4(a) is a schematic functional block diagram of the administrator terminal 5. The administrator terminal 5 is operated by an administrator to update the subsidy application information 301. This administrator terminal 5 is configured to include an information processing terminal such as a PC or a smartphone, and includes a control unit 50, a display unit 51, an input unit 52, a subsidy application information generation unit 53, and a communication unit 54.

[0040] The control unit 50 is configured to include a CPU (not shown), an auxiliary storage device which is a non-volatile storage device, and a RAM. The CPU performs operations such as executing a program and controlling the operations of each element constituting this administrator terminal 5. The display unit 51 performs screen display. The input unit 52 is composed of an input device for input, and a keyboard, a mouse, a touch panel, etc. are used. The communication unit 54 transmits and receives data to and from the outside of the administrator terminal 5.

[0041] The subsidy application information generation unit 53 organizes information such as the products or services 304 eligible for subsidies, the details of the subsidies 305, the application conditions 306, and the template 307 of the subsidy application form into the format of subsidy application information 301, and stores it in the subsidy database 300 of the subsidy application form creation support server 2. When a new subsidy system is established, this subsidy application information generation unit 53 creates the subsidy application information 301 corresponding to that system and stores it in the subsidy database 300. When the subsidy system ends, it deletes the subsidy application information 301 from the subsidy database 300. In this way, the management of the subsidy database 300 is carried out.

[0042] Figure 4(b) is a schematic functional block diagram of the store terminal 6. The store terminal 6 creates transaction information 401 using information on products sold or services contracted in the store and stores it in the transaction database 400. This store terminal 6 is an information processing terminal such as a dedicated terminal or a PC, and is configured to include a control unit 60 that controls this terminal 6, an input unit 61 such as a keyboard or a barcode reader, a transaction information generation unit 62, and a communication unit 63. This store terminal 6 has a cash register function, and the transaction information generation unit 62 creates transaction information 401 based on settlement information such as products and stores it in the transaction database 400 of the subsidy application form creation support server 2.

[0043] Figure 4(c) is a schematic functional block diagram of the customer terminal 4. The subsidy user applies for a subsidy using this customer terminal 4. The customer terminal 4 is configured to include a control unit 40, a display unit 41, an input unit 42, an imaging unit 43, a position information measurement unit 44, a storage unit 45, and a communication unit 46, and an information processing terminal such as a smartphone, a tablet, or a PC is used.

[0044] The control unit 40 is configured to include a CPU (not shown), a flash memory which is a non-volatile memory, and a RAM which is a volatile memory. The CPU performs operations such as program execution, arithmetic processing, and control of the operations of each element constituting this customer terminal 4. The flash memory stores programs and registration data executed by the CPU, and the RAM is used as a work area for program execution and arithmetic processing by the CPU.

[0045] The display unit 41 displays the subsidy application input screen 600 when applying for a subsidy, and a display device such as an LCD (Liquid Crystal Display) with a touch panel or an organic EL (Electro-Luminescence) is used. The input unit 42 is composed of, for example, the touch panel of the LCD with a touch panel. The storage unit 45 stores data, and the communication unit 46 transmits and receives data to and from the outside via the communication line 9.

[0046] The imaging unit 43 captures an image to be pasted on the subsidy application form. As the image sensor of this imaging unit 43, a CMOS (Complementary Metal-Oxide Semiconductor) area sensor, a CCD (Charged-Coupled Device) area sensor, or the like is used.

[0047] The position information measurement unit 44 uses a GPS (Global Positioning System) module or the like, and calculates the position information of the customer terminal 4 by receiving and calculating the GPS signal transmitted from the GPS satellite.

[0048] FIG. 5 and FIG. 6 are diagrams showing an example of a subsidy application input screen 600 displayed on the customer terminal 4. This subsidy application input screen 600 is provided by the input screen providing unit 21 of the subsidy application form creation support server 2. When the member application software is launched to display the menu screen, a subsidy application button 601 is arranged at the bottom thereof (see FIG. 5(a)). When this subsidy application button 601 is pressed, a new application button 602 for selecting the creation of a new subsidy application form and an application resume button 603 for resuming the interrupted creation are displayed (see FIG. 5(b)). When the new application button 602 is pressed, a transaction code input field 604 for inputting the transaction code 402 is displayed (see FIG. 5(c)). In this figure, an example of directly inputting the transaction code 402 is shown, but a plurality of receipt data 410 of products or the like purchased by the customer may be displayed, and the transaction code 402 corresponding to the receipt data 410 selected by the customer may be automatically input. When the transaction code 402 is input into this transaction code input field 604, the transaction code 402 is sent to the subsidy application form creation support server 2, and the subsidy application information 301 applicable to the products or the like associated with the transaction code 402 is retrieved. If the subsidy is predetermined or only one applicable subsidy exists, the input is performed in the template 307 of the subsidy application form. When there are a plurality of applicable subsidies, the customer may be allowed to select the subsidy to be used. Based only on the information stored in the customer database 200 and the transaction database 400, if the input to the template 307 is not completed and uninput items occur, a screen prompting the input of the uninput item information is displayed (see FIG. 5(d)). In FIG. 5(d), an identity card photo button 605 and an air conditioner installation photo button 606 are displayed, and a guide is displayed to take a photo of the identity card and the air conditioner installed in the customer's residence. When the identity card photo button 605 is pressed, the customer is prompted to take a photo of the driver's license or the My Number card. FIG. 7 shows an example of the personal confirmation photo screen. FIG. 7(a) is arranged such that the short side direction of the display unit 41 of the customer terminal 4 is parallel to the long side direction of the driver's license, and areas where the driver's license is not shown are generated above and below the display unit 41.In this arrangement, the image size of the driver's license in the captured image becomes small, and the characters printed on the surface of the driver's license are difficult to recognize. Therefore, the arrangement as shown in Fig. 7(a) is determined to be unsuitable. On the other hand, as shown in Fig. 7(b), in an arrangement where the longitudinal direction of the display unit 41 is parallel to the longitudinal direction of the driver's license, the entire captured image is occupied by the image of the driver's license, and the characters on the surface are also large and easy to view. Therefore, when captured in the arrangement as shown in Fig. 7(b), it is determined to be suitable as an image to be pasted on the subsidy application form. Therefore, in order for anyone to capture an appropriate image, a guide frame 620 indicating the target size of the object to be captured in the captured screen is displayed on the display unit 41 of the customer terminal 4 (see Fig. 7(c)). As shown in Fig. 7(d), if the driver's license is aligned with this guide frame 620 and captured, an image of the personal identification photo 607 for the subsidy application form can be easily obtained. This guide frame 620 is created by the input guidance unit 24 of the subsidy application form creation support server 2, and a subsidy application input screen 600 on which the guide frame 620 is displayed is provided from the input screen providing unit 21 to the customer terminal 4. The captured personal identification photo 607 is sent to the subsidy application form creation support server 2 as an inspection target image, and the image determination unit 25 determines whether it conforms as uninput item information. Then, if it is determined to conform, it is pasted on the template 307 of the subsidy application form. Here, a video of the personal identification photo 607 may be captured so as to match the guide frame 620 displayed on the display unit 41 of the customer terminal 4, and the video may be sent to the subsidy application form creation support server 2. In this case, the input guidance unit 24 of the subsidy application form creation support server 2 automatically extracts a still image from the video during shooting, determines the suitability of the still image as uninput item information by the image determination unit 25, and pastes the determined suitable still image on the template 307.

[0049] When the personal identification photo 607 is pasted on the template 307 in this way, a subsidy application input screen 600 indicating that the registration of the personal identification as shown in Fig. 5(e) has been performed is displayed.

[0050] Subsequently, a guidance is displayed to take a photo of the air conditioner installation. In this example, the user is prompted by a screen display to take a photo of the air conditioner installation photo 608 that can confirm the installation state of the air conditioner and the air conditioner nameplate photo 609. For example, displays such as "Please take a photo of the installation state with the entire indoor unit of the air conditioner aligned with the guide frame." and "Please take a photo of the nameplate with the year of manufacture described aligned with the guide frame." are shown. Fig. 8(a) is the guide frame 620 displayed when taking the air conditioner installation photo 608, and Fig. 8(b) is a diagram showing an image of the entire air conditioner installation photo 608 taken in accordance with the guide frame 620. Also, Fig. 8(c) is the guide frame 620 displayed when taking the air conditioner nameplate photo 609, and Fig. 8(d) is a diagram showing an image of the air conditioner nameplate photo 609 taken in accordance with the guide frame 620. The shape and the aspect ratio of the guide frame 620 automatically change according to the object to be photographed. The images of the taken air conditioner installation photo 608 and air conditioner nameplate photo 609 are sent to the subsidy application form creation support server 2, and in the image determination unit 25, inspections such as whether the image is blurred, whether the object to be photographed is an air conditioner or its nameplate using image processing technology and optical character recognition technology, and inspection of the size of the object to be photographed are performed to determine suitability. If it is determined to be suitable, it is pasted on the template 307 of the subsidy application form.

[0051] Also, for the taken image, the size of the guide frame 620 may be changed according to the state of the object to be photographed and the state of the surrounding image shown around the object to be photographed. For example, when the surface of the nameplate shown in the air conditioner nameplate photo 609 is dirty and the characters are difficult to confirm, or when there is a possibility that personal information is specified in the surrounding image, the size of the guide frame 620 is enlarged to make the characters easier to recognize, or the surroundings are made such that unnecessary things are not shown, so as to be guided to obtain an appropriate image. Also, when the entire background of the object to be photographed is a wall or the like, the size of the guide frame 620 is reduced so that a part of the window or door is included in the photo, and the user is guided to obtain an image in which the installation state can be clearly confirmed.

[0052] Figure 8(e) shows the guide frame 620 that is displayed when taking the lighting fixture photo 613, and Figure 8(f) is a diagram showing an image of the lighting fixture photo 613 taken in accordance with the guide frame 620. The shape of the guide frame 620 for the lighting fixture photo 613 is triangular, which is different from the rectangular guide frame 620 of the air conditioner installation photo 608. In this way, an appropriate shape of the guide frame 620 is adopted according to the object to be photographed.

[0053] Also, a video may be taken in accordance with the guide frame 620, and a still image may be automatically extracted from it. The blurring of the image and the object to be photographed are inspected to determine the suitability for the subsidy application form, and the conforming still image is input into the template 307.

[0054] As described above, when the air conditioner installation photo 608 and the air conditioner nameplate photo 609 are taken and their images are pasted on the template 307, a subsidy application input screen 600 is displayed, indicating that the registration of the home appliance photo as shown in Figure 5(f) has been completed.

[0055] After that, a screen for confirming the application content shown in Figure 6(a) is displayed. When applying with the content shown therein, a signature field 610 shown in Figure 6(b) is displayed. When a signature is made in this signature field 610 and the application confirmation button 611 is pressed, an application completion screen is displayed (see Figure 6(c)).

[0056] Here, immediately after purchasing the product, the subsidy application can be started at a store or the like until the registration of the personal identification shown in Figure 5(e) is completed. Then, a temporary save button 612 (not shown) can be pressed to interrupt the subsidy application. After returning home, the application resume button 603 in Figure 5(b) can be pressed to resume. By pressing the air conditioner installation photo button 606 shown in Figure 5(d) and taking the air conditioner installation photo 608 and the air conditioner nameplate photo 609 according to the guidance, the subsidy application form is completed and the application is made.

[0057] FIG. 9 is a diagram showing an example of subsidy application documents, where (a) shows the application documents for an air conditioner and a refrigerator, (b) shows the application documents for a water heater, and (c) shows the application documents for an LED lighting fixture. Thus, depending on the target products and the like, the types and numbers of application documents to be submitted are different, but appropriate application documents are automatically created. For example, receipt data 410 included in transaction information 401 stored in the transaction database 400 is pasted on the receipt form. Also, delivery note data 413 is pasted on the delivery note and home appliance recycling ticket form.

[0058] Next, the operation flow of the subsidy application form creation support system 1 will be described.

[0059] FIG. 10 is a diagram showing the process of applying for a subsidy in this subsidy application form creation support system 1, and shows the process from the start to the temporary interruption of the creation of the subsidy application form.

[0060] To purchase an air conditioner, which is a subsidy target product, at a store and apply for the subsidy, the member application software installed on the customer terminal 4 is launched (step S1). When the subsidy application button 601 is selected from the menu screen and the new application button 602 of the subsidy application input screen 600 shown in FIG. 5(b) is pressed (step S2), an application form creation request is sent to the subsidy application form creation support server 2. Upon receiving this request, the subsidy application form creation support server 2 displays a transaction code input screen on the customer terminal 4 (step S3) (see FIG. 5(c)). When the transaction code 402 is input (step S4), it is sent to the subsidy application form creation support server 2, and the applicable subsidy application information 301 is extracted based on the product and customer information 201 associated with the transaction code 402 (step S5). Then, an input is made into the template 307 of the subsidy application form extracted using the information stored in the transaction database 400 and the customer database 200 (step S6).

[0061] It is determined whether there are any unentered items in template 307. If all items in template 307 are entered and the subsidy application form is completed (in the case of No in step S7), the process ends and the completed subsidy application form is submitted.

[0062] If there are unentered items in the input to template 307 (in the case of Yes in step S7), a subsidy application input screen 600 that prompts for the input of unentered item information is provided to the customer terminal 4. For example, if the unentered item is an image of the personal identification photo 607, a subsidy application input screen 600 that guides the taking of the personal identification photo 607 is provided from the subsidy application form creation support server 2 (step S8) and displayed on the customer terminal 4. When the photographing is performed on the customer terminal 4 (step S9) and the image of the personal identification photo 607 is sent to the subsidy application form creation support server 2, its suitability is determined and the image of the personal identification photo 607 is input into template 307 (step S10). If the image of the air conditioner installation photo 608 is included in the unentered items, a subsidy application input screen 600 that guides the taking of the air conditioner installation photo 608 is provided to the customer terminal 4 (step S11).

[0063] Since the air conditioner installation photo 608 cannot be taken in the store and can only be taken when returning home, the temporary save button 612 (not shown) on the subsidy application input screen 600 is pressed (step S12) to temporarily interrupt the application form creation. Then, an interruption request is sent to the subsidy application form creation support server 2, and the server 2 that has received the request stores the partially entered template 307 in the storage unit 29 (step S13). At this time, the location information of the customer terminal 4 that interrupted the application form creation may also be stored in the storage unit 29.

[0064] FIG. 11 is a diagram showing the process of applying for a subsidy, and is a diagram showing the resumption of the creation of the subsidy application form to the submission of the application form.

[0065] The creation of the application form may be interrupted at the store, and then, when the location information of the customer terminal 4 enters within a predetermined distance range from the customer's address, a confirmation notice for input of unentered items may be given. The timing for checking the location information of the customer terminal 4 may be the timing when the customer launches the membership application software, or the application software may be set to automatically launch at predetermined time intervals and the location information may be checked at the timing of the launch.

[0066] For resuming the subsidy application, when the application software is launched (step S21) and the resume application button 603 shown in FIG. 5(b) is pressed (step S22), a resume request is sent to the subsidy application form creation support server 2. When the resume request is received, the input to the template 307 is resumed from the interruption point, and the subsidy application input screen 600 that guides the taking of the installation photo 608 of the air conditioner, which is an unentered item, is provided again to the customer terminal 4 (step S23). When the photographing is performed at the customer terminal 4 (step S24) and the images of the air conditioner installation photo 608 and the air conditioner nameplate photo 609 are sent to the subsidy application form creation support server 2, the suitability of each image is determined and pasted onto the template 307 (step S25).

[0067] When the input to the template 307 is completed, an application content confirmation screen is provided to the customer terminal 4 (step S26). When the confirmation input is performed at the customer terminal 4 (step S27), a subsidy application input screen 600 with a signature column 610 is provided to the customer terminal 4 (step S28) (see FIG. 6(b)).

[0068] When a signature is made in the signature column 610 and the application confirmation button 611 is pressed (step S29), the signature is input into the template 307 and the subsidy application form is completed (step S30).

[0069] By submitting the completed subsidy application form (step S31), the subsidy application is completed. The destination for submitting the subsidy application form may be a country or local government that provides the subsidy system, or it may be submitted to the administrator terminal 5 first and then to the provider of the subsidy system after the administrator finally confirms the application form.

[0070] Note that the images pasted on the template 307 of the subsidy application form are not limited to the personal identification photos 607 such as driver's licenses and my number cards, or the images of home appliances such as the air conditioner installation photo 608. Therefore, the images required to complete the subsidy application form are provided from the subsidy application form creation support server 2 to the customer terminal 4 each time, and a guidance on taking pictures is given. For example, if an image of a photo proving that the water heater has been delivered and installed is required, resume the subsidy application when it is installed, and take pictures with the customer terminal 4 according to the instructions displayed on the subsidy application input screen 600.

[0071] Next, the effects of this subsidy application form creation support system 1 will be described.

[0072] According to the first embodiment of the present invention, subsidy application information 301 applicable to purchased goods or contracted services is retrieved, and the goods or services and customer information 201 are input into the template 307 of the subsidy application form to create the subsidy application form. In this way, the applicable subsidies are automatically extracted, and the information stored in the transaction database 400 and the customer database 200 is used to automatically create the subsidy application form. Therefore, the labor of subsidy users is greatly reduced. Also, only with the information in the transaction database 400 and the customer database 200, when there are uninput items in the input to the template 307, the input of the uninput item information is prompted, and when the uninput item information is input, the subsidy application form is completed. In this way, even if the subsidy user does not know the details of the input items of the subsidy application form, there is guidance on what to input, and if the input is performed according to the guidance, the subsidy application form can be completed. Therefore, it becomes possible to smoothly apply for the subsidy. Also, since it can handle the case where the uninput item information for which input is prompted is an image, creation support is provided even for a subsidy application form that requires pasting an image.

[0073] Also, according to the first embodiment, it is determined whether the inspection target image conforms to the uninput item information of the subsidy application form, and if it is determined that it conforms, the inspection target image is used as the image included in the uninput item information and the subsidy application form is completed. Since it is configured in this way, it is possible to prevent problems such as the captured image being blurry or the capture target being incorrect, and suppress the occurrence of resubmission of the subsidy application form.

[0074] Also, according to the first embodiment, when taking an image, a guide frame 620 indicating the target size of the capture target in the capture screen is displayed on the capture screen, so that an appropriate image can be captured simply by aligning with the guide frame 620.

[0075] Also, according to the first embodiment, the size of the guide frame 620 is changed according to the state of the imaging target included in the captured image or the state of the surrounding image captured in the surroundings of the imaging target included in the captured image. For example, when the imaging target is a nameplate or the like and its surface is dirty, the size of the guide frame 620 is increased to make it easier to read the characters. When the imaging target is the entire household appliance and it is difficult to confirm the installation state from the surrounding image such as a wall, the size of the guide frame 620 is decreased so that a window or a door is captured. Thus, support is provided to enable more appropriate images to be captured.

[0076] Also, according to the first embodiment, a still image is extracted from the video during shooting, and it is determined whether it matches the unentered item information of the subsidy application form. If it is determined that they match, the still image is used as the image included in the unentered item information and the subsidy application form is completed. If the camera (imaging unit 43 of the customer terminal 4) is directed at the imaging target, the image used for the subsidy application form is automatically extracted and the subsidy application form is completed, thus reducing the burden on the subsidy user.

[0077] Also, according to the first embodiment, when the input of the unentered item information is interrupted with the subsidy application form in an incomplete state, if the customer's location information falls within a predetermined distance range from the customer's address, a notification for confirming the input of the unentered item information is issued. For example, in a case where the creation of the subsidy application form is started at the store where the product is purchased and the household appliance is photographed after returning home to complete the subsidy application form, a notification for confirming the input of the unentered item information is issued, so that the photographing can be done without forgetting and the subsidy application form can be completed and submitted.

[0078] [Second Embodiment of the Invention] The second embodiment of this invention will be described with reference to FIGS. 12 to 18. However, the same or corresponding elements as those in the first embodiment are denoted by the same reference numerals, and redundant explanations are omitted.

[0079] FIG. 12 is a schematic configuration block diagram of a subsidy application form creation support system 1A according to a second embodiment of the present invention. In addition to the configuration of the subsidy application form creation support system 1 according to the first embodiment shown in FIG. 1, a consultation database 500 for storing consultation information 501 regarding products and services received by salespersons in a store from customers is added to the subsidy application form creation support server 2A. Also, salesperson terminals 71, 72, ··· 7 k are added and connected to the subsidy application form creation support server 2A via a communication line 9. Hereinafter, unless it is necessary to emphasize that there are a plurality of salesperson terminals 71, 72, ··· 7 k it is represented by the reference numeral 7 (salesperson terminal 7) for simplicity. The salesperson terminal 7 is used to search for subsidy systems applicable to products and services for which a salesperson has received consultations from customers. Also, the salesperson terminal 7 is used to transmit the content of the consultation as consultation information 501 to the subsidy application form creation support server 2A and store it in the consultation database 500.

[0080] When the subsidy application information 301 in the subsidy database 300 is updated, the subsidy application form creation support server 2A refers to the consultation information 501 included in the consultation database 500, and if there is a subsidy system applicable among the newly added subsidy application information 301, it notifies the customer terminal 4 of the customer who had the consultation of the subsidy application information 301 that can be applied.

[0081] In this way, since the subsidy system can be searched using the salesperson terminal 7 and the subsidy application information 301 that can be applied is notified from the subsidy application form creation support server 2A, this subsidy application form creation support system 1A also functions as a sales support system for supporting the sales promotion of salespersons in a store.

[0082] FIG. 13 is a schematic functional block diagram of the subsidy application form creation support server 2A. In addition to the configuration shown in FIG. 2, a consultation database 500, a subsidy search section 27, and a subsidy proposal section 28 are added.

[0083] The consultation database 500 stores consultation information 501 including consultation content 505 regarding products and services received by salespersons from customers at stores. The consultation information 501 is created by the salesperson using the salesperson terminal 7 and transmitted from the salesperson terminal 7 to the subsidy application form creation support server 2A for storage. As shown in FIG. 14, the consultation information 501 includes a customer ID 502 in which the customer ID 202 included in the customer information 201 of the consulted customer is stored, the name of the person consulting 503 which is the name of the customer, the product or service 504 for which the consultation was received, the consultation content 505, the consultation date 506, a salesperson ID 507 capable of identifying the salesperson who received the consultation, the salesperson's name 508, a store ID 509, and a store name 510.

[0084] The subsidy search section 27 shown in FIG. 13 receives search keywords such as the product name subject to the subsidy system and search conditions such as the target area of the subsidy from the salesperson terminal 7, and based on the keywords and search conditions, refers to the subsidy application information 301 stored in the subsidy database 300, and notifies the salesperson terminal 7 of the applicable subsidy application information 301.

[0085] FIG. 15(a) shows a search condition input screen 700 among the subsidy search screens provided to the salesperson terminal 7. The search type input field 701 is used to input or select from a pull-down menu the search types such as products and services for which the subsidy system is to be searched, the customer ID 202, the address, etc. Subsequently, according to the search type, a keyword such as "refrigerator" which is the target product is input in the search target input field 702, the customer ID 202 is input, or search conditions such as an address for narrowing down the target area are input. After inputting into the search type input field 701 and the search target input field 702 and pressing the search button 703, the search keyword and search conditions are sent to the subsidy application form creation support server 2A. The subsidy search section 27 extracts the applicable subsidy systems based on these search conditions, etc., and provides the search results to the salesperson terminal 7.

[0086] Figure 15(b) shows the search result display screen 705 among the subsidy search screens provided to the salesperson terminal 7. In this example, two applicable subsidy systems are displayed. The subsidy name button 706 displays the name of the subsidy, and the recommended reason column 707 displays features of the subsidy. The salesperson can propose this applicable subsidy system to the customer who has received the consultation, or explain the recommended reason and lead to the promotion of sales of products and services that can utilize the subsidy system. Also, when the subsidy name button 706 is pressed, details such as the subsidy application information 301 are displayed.

[0087] The subsidy proposal unit 28 shown in Figure 13 searches the consultation information 501 in the consultation database 500 at the timing when the subsidy application information 301 is added to the subsidy database 300. If it is a subsidy system that matches the product and consultation content 505 for which the consultation has been received, the subsidy application information 301 is notified to the customer terminal 4 of the customer who has received the consultation. On the customer terminal 4, contents almost the same as the search result display screen 705 shown in Figure 15(b) are displayed. It is also assumed that the customer who has received the subsidy application information 301 is motivated to use the subsidy and purchases the product, leading to the promotion of sales.

[0088] Figure 16 is a schematic functional block diagram of the salesperson terminal 7. The salesperson creates the consultation information 501 using this salesperson terminal 7 and stores it in the consultation database 500 of the subsidy application form creation support server 2A. The salesperson terminal 7 is configured to include a control unit 70, an input unit 71, a display unit 72, a consultation information generation unit 74, and a communication unit 75, and an information processing terminal such as a smartphone, a tablet, or a PC is used. Inputs such as the search conditions for subsidies and the content of the consultation are made to the input unit 71. The search results of subsidies and the like are displayed on the display unit 72.

[0089] The consultation information generation unit 74 creates the consultation information 501 (see Figure 14) based on the content of the consultation from the customer input by the salesperson, and sends the created consultation information 501 to the subsidy application form creation support server 2A.

[0090] FIG. 17 is a diagram showing a process of searching for a subsidy in the subsidy application form creation support system 1A according to the second embodiment. When a salesperson explains products or services to a customer, there may be a case where the salesperson wants to propose an available subsidy system. In such a case, the salesperson starts the application software for the salesperson on the held salesperson terminal 7 (step S41) and inputs a search request for the subsidy system (step S42). When the subsidy application form creation support server 2A receives this subsidy search request, it provides a search condition input screen 700 to the salesperson terminal 7 (step S43). When the salesperson inputs, for example, the product name or service name to be searched into the search condition input screen 700 (step S44), it is sent to the subsidy application form creation support server 2A as a search keyword. The server 2A searches the subsidy database 300 (step S45) and provides the applicable subsidy application information 301 to the salesperson terminal 7 (step S46). The salesperson can explain the subsidy system that the customer can use by referring to the search result display screen 705 of the salesperson terminal 7.

[0091] After that, the salesperson inputs into the salesperson terminal 7 about questions received from the customer and products or services that showed interest, and creates consultation information 501 (step S47). The consultation information 501 created in this way is transmitted to the subsidy application form creation support server 2A and stored in the consultation database 500 (step S48).

[0092] FIG. 18 is a diagram showing the flow of proposing subsidies applicable to the customer terminal 4 in the subsidy application form creation support system 1A. When new subsidy application information 301 is added from the administrator terminal 5 to the subsidy database 300 of the subsidy application form creation support server 2A (step S51), the consultation information 501 stored in the consultation database 500 is searched, and the consultation information 501 that matches the added subsidy application information 301 is extracted (step S52). Since the customer ID 502 is included in the consultation information 501, the customer information 201 corresponding to this customer ID 502 is retrieved from the customer database 200, and a notice of the subsidy system applicable to the products or services for which the customer has consulted is sent to the customer's email address 208 as the destination (step S53). When the customer who has confirmed this notice operates the customer terminal 4 to start the membership application software (step S54), the subsidy application form creation support server 2A provides a subsidy proposal screen to the customer terminal 4 (step S55). The subsidy proposal screen has the same content configuration as the search result display screen 705 shown in FIG. 15(b). The customer can check details such as the subsidy application information 301 from the subsidy proposal screen.

[0093] According to the second embodiment of the present invention, the same effects as those of the first embodiment can be obtained.

[0094] Also, according to the second embodiment, when explaining products or services, the salesperson can also propose the applicable subsidy system, which is expected to lead to sales promotion.

[0095] Also, according to the second embodiment, it is conceivable that a customer who has received a notice of the applicable subsidy system purchases products or the like motivated by the use of the subsidy, which is expected to lead to an increase in sales.

[0096] Note that the above-described embodiments do not limit the technical scope of the present invention, and each element and the like can be appropriately changed without departing from the gist of the invention.

[0097] For example, the confirmation notification unit 26 included in the subsidy application form creation support server 2 may not only determine the location information of the customer terminal 4 and issue an input confirmation notification for the unentered item information, but also issue an input confirmation notification every time a predetermined time has elapsed since the subsidy application was interrupted.

[0098] Also, the programs of the subsidy application form creation support servers 2 and 2A may be stored in a non-volatile storage medium so that they can be carried around.

Explanation of Reference Numerals

[0099] 1, 1A... subsidy application form creation support system, 2, 2A... subsidy application form creation support server, 4, 41, 42, 4 n ... customer terminal, 5... administrator terminal, 6... store terminal, 7, 71, 72, 7 k…Salesperson terminal, 9…Communication line, 20…Server control unit, 21…Input screen providing unit, 22…Transaction code receiving unit, 23…Application form creating unit, 24…Input guidance unit, 25…Image determination unit, 26…Confirmation notification unit, 27…Subsidy search unit, 28…Subsidy proposal unit, 29…Memory unit, 30…Communication unit, 200…Customer database, 201…Customer information, 202…Customer ID, 203…Name, 204…Address, 205…Date of birth, 206…Gender, 207…Phone number, 208…Email address, 300…Subsidy database, 301…Subsidy application information, 302…Subsidy implementer, 303…Subsidy name, 304…Target product or service, 305…Contents of the subsidy, 306…Application conditions, 307…Template of the subsidy application form, 400…Transaction database, 401…Transaction information, 402…Transaction code, 403…Customer ID, 404…Customer name, 405…Customer address, 406…Customer contact information, 407…Transaction product or service, 408…Amount, 409…Transaction date, 410…Receipt data, 411…Delivery address, 412…Delivery date, 413…Delivery note data, 414…Store ID, 415…Store name, 416…Business operator ID, 417…Business operator name, 500…Consultation database, 501…Consultation information, 502…Customer ID, 503…Consultant name, 504…Product or service, 505…Consultation content, 506…Consultation date, 507…Salesperson ID, 508…Salesperson name, 509…Store ID, 510…Store name, 40…Control unit, 41…Display unit, 42…Input unit, 43…Imaging unit, 44…Location information measurement unit, 45…Memory unit, 46…Communication unit, 600…Subsidy application input screen, 601…Subsidy application button, 602…New application button, 603…Resume application button, 604…Transaction code input field, 605…ID photo button, 606…Air conditioner installation photo button, 607…ID confirmation photo, 608…Air conditioner installation photo, 609…Air conditioner nameplate photo, 610…Signature field, 611…Application confirmation button, 612…Temporary save button, 613…Lighting fixture photo, 620…Guide frame, 50…Control unit, 51…Display unit, 52…Input unit, 53…Subsidy application information generation unit, 54…Communication unit, 60…Control unit, 61…Input unit, 62…Transaction information generation unit, 63…Communication unit, 70…Control unit, 71…Input unit, 72…Display unit, 74…Consultation information generation unit, 75…Communication unit, 700…Search condition input screen, 701…Search type input field, 702…Search target input field, 703…Search button, 705…Search result display screen706…Subsidy Name Button, 707…Recommended Reason Column

Claims

1. A subsidy application preparation support server that supports the preparation of a subsidy application, A customer database that stores customer information; a subsidy database that stores subsidy application information including subsidy application conditions and a template of the subsidy application form; a transaction database that stores transaction information including a product purchased or a service contracted for by a customer and a transaction code that is in one-to-one correspondence with the product or service and also corresponds to the customer information; a transaction code receiving unit that receives the transaction code input for applying for a subsidy; an application form creation unit that references the application conditions, extracts the subsidy application information applicable to the product or service associated with the accepted transaction code, and inputs the product or service and the customer information into the extracted template to create the subsidy application form; an input guidance unit that prompts the user to input information for an item not yet input when there is an item not yet input in the template based on only the product or service and the customer information; a server control unit that controls operations of the application form creation unit and the input guidance unit; When the not-entered item information is entered in accordance with the instructions of the input guidance unit, the application form creation unit operates under the control of the server control unit to input the received not-entered item information into the template to complete the subsidy application form; A subsidy application form preparation support server, wherein the unfilled item information includes an image.

2. an image determination unit that determines whether an inspection target image conforms to the uninputted item information; When the image determination unit determines that the inspection target image input as the uninputted item information is in conformity, the application form creation unit:

2. The subsidy application preparation support server according to claim 1, wherein the inspection target image is input to the template as the image included in the uninputted item information.

3. The subsidy application preparation support server of claim 2, characterized in that the input guidance unit displays a guide frame on the shooting screen indicating a target size of the subject to be photographed that occupies the shooting screen when the image is photographed.

4. The subsidy application preparation support server of claim 3, characterized in that the input guidance unit changes the size of the guide frame depending on the state of the subject included in the captured image or the state of the surrounding images captured around the subject included in the captured image.

5. The subsidy application preparation support server of any one of claims 2 to 4, characterized in that the input guidance unit extracts a still image from the video being shot, and when the image judgment unit judges that the still image is suitable as the uninputted item information, the still image is used as the image included in the uninputted item information.

6. A subsidy application form preparation support server as described in any one of claims 1 to 4, characterized in that if the input of the information for the unfilled items is interrupted even though the subsidy application form is incomplete, a confirmation notification unit is provided that issues a confirmation notification for the input of the information for the unfilled items when the customer's location information falls within a specified distance range from the customer's address.

7. A subsidy application preparation support system configured to include a subsidy application preparation support server and a customer terminal, which supports the preparation of a subsidy application, The subsidy application form creation support server includes: A customer database that stores customer information; a subsidy database that stores subsidy application information including subsidy application conditions and a template of the subsidy application form; a transaction database that stores transaction information including a product purchased or a service contracted for by a customer and a transaction code that is in one-to-one correspondence with the product or service and also corresponds to the customer information; a transaction code receiving unit that receives the transaction code input from the customer information for applying for a subsidy; an application form creation unit that references the application conditions, extracts the subsidy application information applicable to the product or service associated with the accepted transaction code, and inputs the product or service and the customer information into the extracted template to create the subsidy application form; an input guidance unit that prompts the customer terminal to input information for the uninputted items when there are uninputted items in the template based on only the product or service and the customer information; a server control unit that controls operations of the application form creation unit and the input guidance unit; When the not-entered item information is input from the customer terminal in accordance with the instructions of the input guidance unit, the application form creation unit operates under the control of the server control unit to input the received not-entered item information into the template to complete the subsidy application form; A system for supporting the preparation of a subsidy application form, wherein the information on unfilled items includes an image.

8. A customer database that stores customer information; a subsidy database that stores subsidy application information including subsidy application conditions and a subsidy application template; A program for a subsidy application preparation support server, comprising: a transaction database that stores transaction information including a product purchased or a service contracted by a customer, and a transaction code that is in one-to-one correspondence with the product or service and also corresponds to the customer information, A transaction code receiving process for receiving the transaction code input for applying for a subsidy; an application form creation process for retrieving the subsidy application information applicable to the product or service associated with the accepted transaction code by referring to the application conditions, and inputting the product or service and the customer information into the retrieved template to create the subsidy application form; and an input guidance process for prompting the input of information for the uninputted items when there are uninputted items in the input of the template based on only the product or service and the customer information, When the information on the unfilled items is entered in the input guidance process, the application form creation process inputs the received information on the unfilled items into the template to complete the subsidy application form, A program for a subsidy application form preparation support server, wherein the unfilled item information includes an image.

Images