Information processing apparatus, information processing method, and information processing program

Abstract

To promote efficient recycle of used nonwoven fabric products.SOLUTION: An information processing device according to the present application is a prescribed device installed in a facility, and includes: an acquisition unit which acquires, from a prescribed device having a collecting device for collecting used nonwoven fabric products used by users residing outside the facility, collection information regarding collection of the used nonwoven fabric products; and a providing unit which provides information regarding a novel nonwoven fabric product on the basis of the collection information.SELECTED DRAWING: Figure 1

Description

Technical Field

[0001] The present invention relates to an information processing apparatus, an information processing method, and an information processing program.

Background Art

[0002] Conventionally, a technique for collecting used non-woven fabric products used by users in a predetermined facility in accordance with a collection plan has been known.

Prior Art Documents

Patent Documents

[0003]

Patent Document 1

Summary of the Invention

Problems to be Solved by the Invention

[0004] However, the above-described conventional technology only collects used non-woven fabric products used in a predetermined facility in accordance with a collection plan, and it is not always possible to perform appropriate recycling processing on non-woven fabric products collected outside the predetermined facility.

[0005] The present application has been made in view of the above, and an object thereof is to encourage efficient recycling of used non-woven fabric products.

Means for Solving the Problems

[0006] The information processing apparatus according to the present application is a predetermined apparatus installed in a facility, and includes an acquisition unit that acquires collection information regarding collection of the used non-woven fabric product from a predetermined apparatus having a collection apparatus that accommodates the used non-woven fabric product used by a user living outside the facility, and a provision unit that provides information regarding a new non-woven fabric product based on the collection information.

Effects of the Invention

[0007] According to one aspect of the embodiment, it is possible to promote the efficient recycling of used nonwoven products.

Brief Description of the Drawings

[0008]

Figure 1

Figure 2

Figure 3

Figure 4

Figure 5

Modes for Carrying Out the Invention

[0009] At least the following matters become clear from the description of this specification and the accompanying drawings.

[0010] An information processing apparatus, comprising: an acquisition unit that acquires collection information regarding the collection of a used nonwoven product from a predetermined apparatus installed in a facility and having a collection apparatus that houses the used nonwoven product used by a user living outside the facility; and a provision unit that provides information regarding a new nonwoven product based on the collection information.

[0011] According to such an information processing apparatus, for example, from a predetermined apparatus installed in a facility such as a commercial facility or an amusement park, and having a recovery apparatus for accommodating non-woven fabric products such as used diapers, information regarding the recovered amount of the used non-woven fabric products is obtained. Then, based on the information regarding the recovery amount, the information processing apparatus provides information regarding the work for replenishing new non-woven fabric products and information regarding the work for recovering used non-woven fabric products. In this way, the information processing apparatus can recover used non-woven fabric products at an appropriate timing. Thereby, the information processing apparatus can encourage the efficient recycling of used non-woven fabric products.

[0012] Generally, in facilities such as nurseries, used non-woven fabric products used by the children attending the facility are recovered at the facility. However, in many cases, it is not possible to efficiently recover used non-woven fabric products used by users who are not using the facility. In such a case, it may become necessary to carry around used non-woven fabric products with excrement attached. Also, when a user who is not using the facility wants to exchange the non-woven fabric product they are wearing for a new non-woven fabric product at a location outside the facility, the caregiver who takes care of the user always has to carry it in a bag or the like, and carry around the bulky non-woven fabric product. Thus, the exchange of non-woven fabric products outside the facility is not very convenient for the caregiver.

[0013] Therefore, the information processing apparatus can cause the caregiver to obtain a new non-woven fabric product while discarding the used non-woven fabric product that the user was wearing outside the facility. Thereby, the information processing apparatus can improve the convenience of exchanging non-woven fabric products outside the facility for the caregiver. Also, since the information processing apparatus can recover used non-woven fabric products used outside the facility at an appropriate timing, even used non-woven fabric products used outside the facility can be efficiently recovered as a recycling target.

[0014] In addition, based on the collected information, as information regarding the new non-woven fabric product, the information processing apparatus provides, to the business operator who replenishes the new non-woven fabric product, information regarding the new non-woven fabric product for replenishing a discharge device that is a discharge device of the predetermined apparatus and discharges the new non-woven fabric product.

[0015] According to such an information processing apparatus, for example, based on the collected information, replenishment information regarding the work of replenishing diapers in a discharge device that a predetermined apparatus has is provided to the business operator who replenishes the diapers. Thereby, the information processing apparatus can replenish a new non-woven fabric product at an appropriate timing.

[0016] In addition, among the information included in the collected information, the information processing apparatus provides, to the business operator, information regarding the new non-woven fabric product for replenishing the discharge device according to the recovery amount of the used non-woven fabric product.

[0017] According to such an information processing apparatus, for example, when the amount of used diapers included in the collected information is equal to or more than a predetermined amount, replenishment information regarding the work of replenishing diapers in the discharge device is provided to the business operator who replenishes the diapers. Thereby, the information processing apparatus can replenish a new non-woven fabric product at an appropriate timing.

[0018] In addition, based on the collected information, as information regarding the new non-woven fabric product, the information processing apparatus provides, to the business operator who collects the used non-woven fabric product, work information for collecting the used non-woven fabric product as a recycling target.

[0019] According to such an information processing apparatus, for example, based on the collected information, work information for collecting used diapers as a recycling target is provided to the business operator who collects the used diapers.

[0020] For example, the information processing device provides, as work information, information regarding a collection schedule according to the collected information, which is a collection schedule for collecting recyclable items that are used diapers, to the business operator that collects the used diapers. Thereby, the information processing device can collect used non-woven products at an appropriate timing.

[0021] In addition, the information processing device further acquires user information regarding the user, and based on the user information, provides information regarding the new non-woven product to the user's caregiver.

[0022] According to such an information processing device, for example, based on the number of users estimated from the number of users registered to use a predetermined device and the information regarding the diaper replacement frequency among the user information for each user, replenishment information regarding the work of replenishing diapers in the discharge device is provided to the business operator that replenishes the diapers. Thereby, the information processing device can replenish non-woven products at an appropriate timing.

[0023] For example, the information processing device provides, as work information, information for collecting used diapers as recyclable items based on the number of users and the information regarding the diaper replacement frequency for each user, to the business operator that collects the used diapers. Thereby, the information processing device can collect used non-woven products at an appropriate timing.

[0024] In addition, the information processing device further acquires user information regarding the caregiver of the user, and based on the user information, determines whether or not the user is using a predetermined service.

[0025] According to such an information processing device, for example, it is determined whether or not the user information matches the user information of a user who has subscribed to a predetermined service such as a subscription service that regularly provides diapers to the contracted user. Thereby, the information processing device can prevent non-woven products from being used for improper purposes.

[0026] Further, the information processing apparatus determines whether the user information matches the user information of a user who has subscribed to a predetermined service.

[0027] According to such an information processing apparatus, for example, when the user information matches the user information of a user who has subscribed to a predetermined service such as a subscription service, it is determined that they are the same user. Thereby, the information processing apparatus can prevent the non-woven fabric product from being used for an improper purpose.

[0028] Also, the information processing apparatus manages information regarding the predetermined apparatus.

[0029] According to such an information processing apparatus, for example, as various types of information, it manages inventory information regarding the inventory of diapers stored in a discharge apparatus of a predetermined apparatus, information regarding the amount of used diapers discarded in a collection apparatus of a predetermined apparatus, and the like. Thereby, the information processing apparatus can appropriately manage the number of non-woven fabric products in stock and the amount of used non-woven fabric products.

[0030] Also, the information processing apparatus manages, as information regarding the predetermined apparatus, the amount of used non-woven fabric products stored in a collection apparatus of the predetermined apparatus.

[0031] According to such an information processing apparatus, for example, it manages information regarding the amount of used diapers discarded in a collection apparatus of a predetermined apparatus and the like. Thereby, the information processing apparatus can appropriately manage the amount of used non-woven fabric products.

[0032] Also, the information processing apparatus manages, as information regarding the predetermined apparatus, inventory information regarding the inventory, which is the number of new non-woven fabric products stored in a discharge apparatus of the predetermined apparatus.

[0033] According to such an information processing apparatus, for example, inventory information and the like regarding the diapers stored in the discharging device of a predetermined device are managed. Thereby, the information processing apparatus can appropriately execute the inventory management of the nonwoven fabric products.

[0034] In addition, as information regarding the predetermined device, the information processing apparatus manages the number of users and the number of users cared for by the user.

[0035] According to such an information processing apparatus, for example, the number of users and the number of users cared for by the user are managed. Thereby, the information processing apparatus can appropriately manage the number of users using the predetermined device and the number of users.

[0036] Hereinafter, an example of a mode (hereinafter referred to as "embodiment") for implementing an information processing apparatus, an information processing method, and an information processing program will be described in detail with reference to the drawings. Note that the information processing apparatus, the information processing method, and the information processing program are not limited by this embodiment. In the following embodiments, the same parts are denoted by the same reference numerals, and redundant explanations are omitted.

[0037] [Embodiment] [1. An example of information processing shown by the information processing apparatus] An example of the information processing executed by the information processing apparatus 100 according to the embodiment will be described with reference to FIG. 1. FIG. 1 is a diagram showing an example of the information processing executed by the information processing apparatus 100 according to the embodiment. Note that the steps shown in FIG. 1 include, for convenience, the actions of natural persons and the like.

[0038] First, the premise will be described. Assume that the user PA1 is going out to a commercial facility (an example of a facility) with a user CH1 such as a newborn cared for by the user PA1. Also assume that the user CH1 is using a diaper (an example of a nonwoven fabric product) and has excreted excrement such as urine and feces. In this case, the user PA1 wants to replace the diaper worn by the user CH1 with a new diaper.

[0039] At this time, user PA1 enters the support device 10 (an example of a predetermined device) installed in the commercial facility, and replaces the diaper worn by user CH1 in the support device 10 with a new diaper. Here, when user PA1 enters the support device 10, user authentication is performed. For example, by performing user authentication on a predetermined application AP pre-installed on the terminal device 20 used by user PA1, user PA1 can enter the support device 10.

[0040] Here, the support device 10 shown in the example of FIG. 1 has a door. Further, the support device 10 has a space in the support device 10 for user PA1 to breastfeed user CH1, a table for laying user CH1, a chair for user PA1 to sit on, a shelf for placing the luggage of user PA1, and the like. Further, the support device 10 has a display unit or the like in the support device 10 for displaying an image or video which is predetermined advertisement content. Further, the support device 10 has a discharge device AD1 for discharging the diaper used by user CH1 and a recovery device BO1 for recovering the used diaper used by user CH1 in the support device 10.

[0041] Under such a premise, the information processing executed by the information processing apparatus 100 will be described. In FIG. 1, an example in which user PA1 discards the used diaper in the recovery device BO1 and obtains a new diaper from the discharge device AD1 will be described.

[0042] In the example of FIG. 1, user PA1 uses the support device 10. For example, user PA1 uses a predetermined application AP installed on the terminal device 20 to authenticate the user with respect to the support device 10.

[0043] In the example of FIG. 1, the support device server 30 receives the authentication request of user PA1 (step S1). For example, user PA1 starts a predetermined application AP and inputs identification information for identifying the user and a password. Thereby, the support device server 30 receives the authentication request of user PA1 from the terminal device 20 together with the identification information for identifying the user and the password.

[0044] Subsequently, the support device server 30 authenticates the user PA1 (step S2). For example, the support device server 30 collates the combination of identification information for identifying the user transmitted from the terminal device 20 and the password with the information regarding the user stored in the storage unit of the support device server 30. Subsequently, when the collation is successful, the support device server 30 authenticates the user PA1. Here, it is assumed that the authentication of the user PA1 is successful.

[0045] Then, the support device server 30 transmits the authentication result (step S3). For example, the support device server 30 transmits an authentication result such as that the authentication of the user PA1 has been successful to the support device 10. As a result, the user logs in to the predetermined application AP.

[0046] Subsequently, the user PA1 selects an icon or the like of the support device 10 shown in the map information displayed on the predetermined application AP. As a result, the terminal device 20 transmits the identification information for identifying the support device 10 selected by the user PA1 to the support device server 30. Then, the support device server 30 transmits information regarding permission to enter the support device 10 selected by the user PA1. As a result, the user PA1 is permitted to enter the support device 10. By using such an authentication process, it is possible to identify a user for whom the disposal mode of the used diaper is appropriate.

[0047] Subsequently, the user PA1 discards the used diaper and acquires a new diaper (step S4). For example, the user PA1 replaces the diaper worn by the user CH1 in the support device 10 with a new diaper. In this case, first, the user PA1 discards the used diaper in the collection device BO1. For example, the user PA1 uses a predetermined garbage bag provided in the collection device BO1 to wrap the garbage bag around the used diaper and discards it.

[0048] Next, user PA1 performs a predetermined operation on discharge device AD1. Then, discharge device AD1 receives the predetermined operation from user PA1 and discharges a new diaper. As a result, user PA1 obtains a new diaper.

[0049] Then, support device server 30 obtains recovery information regarding the recovery of used diapers from recovery device BO1 (step S5). For example, support device server 30 obtains information such as information regarding the amount of used diapers as the recovery information.

[0050] Subsequently, information processing device 100 obtains the recovery information from support device server 30 (step S6). Also, information processing device 100 may obtain user information or information at the time of authenticating the user from support device server 30.

[0051] Then, information processing device 100 manages various types of information based on the recovery information (step S7). For example, information processing device 100 manages, as various types of information, inventory information regarding the inventory of diapers stored in discharge device AD1 that support device 10 has, information regarding the amount of used diapers discarded in recovery device BO1 that support device 10 has, and the like.

[0052] Subsequently, information processing device 100 provides replenishment information regarding the operation of replenishing diapers to discharge device AD1 to replenishment vendor server 40 based on the recovery information (step S8). For example, when the amount of used diapers collected by recovery device BO1 is equal to or greater than a predetermined amount, information processing device 100 provides information regarding a replenishment schedule, such as replenishing new diapers in an amount equivalent to the amount of used diapers collected one week later, to replenishment vendor server 40 as the replenishment information.

[0053] Note that the replenishment vendor LO1 mentioned here can be any replenishment vendor. For example, it can be a replenishment vendor designated by the business operator that manages information processing device 100 or the like.

[0054] Then, the replenishment vendor LO1 delivers diapers (step S9). For example, the replenishment vendor LO1 goes to replenish the discharge device AD1 of the support device 10 with new diapers according to the information on the replenishment schedule provided to the replenishment vendor server 40. Then, the replenishment vendor LO1 replenishes the discharge device AD1 with a quantity of new diapers based on the information on the replenishment schedule.

[0055] Subsequently, the information processing device 100 provides the collection vendor server 50 with work information for collecting used diapers as recycling targets based on the collection information (step S10). For example, the information processing device 100 provides the collection vendor server 50 with information on a collection schedule corresponding to the collection information, which is information on a collection schedule for collecting recycling targets that are used diapers, as work information.

[0056] To give a more specific example, when the quantity of used diapers collected by the collection device BO1 is equal to or greater than a predetermined quantity, the information processing device 100 provides the collection vendor server 50 with information on a collection schedule, such as collecting used diapers one week later, as work information.

[0057] Here, the collection vendor RC1 can be any collection vendor. For example, it can be a collection vendor designated by the local government or a collection vendor designated by the operator managing the information processing device 100.

[0058] Then, the collection vendor RC1 collects used diapers as recycling targets (step S11). For example, the collection vendor RC1 goes to collect recycling targets from the collection device BO1 of the support device 10 according to the information on the collection schedule provided to the collection vendor server 50. Then, the collection vendor RC1 collects used diapers from the collection device BO1 as recycling targets.

[0059] Subsequently, the recycler RC1 transports the used diapers to the recycling factory FO1. Then, the recycling company that performs the recycling process at the recycling factory FO1 performs the recycling process on the used diapers. In this way, the collected used diapers are recycled at the recycling factory FO1.

[0060] Note that the recycling company mentioned here can be any recycling company. For example, it can be a recycling company designated by the local government, a recycling company designated by the operator that manages the information processing device 100, a recycling company designated by the recycler, etc.

[0061] Conventionally, used non-woven products are only collected in accordance with a collection plan at a predetermined facility, and it is not always possible to perform appropriate recycling processes on non-woven products collected outside the predetermined facility. Therefore, the information processing device 100 is a support device 10 installed in the facility, and acquires collection information regarding the collection of used diapers from a support device 10 having a collection device that accommodates used diapers used by users living outside the facility. Then, the information processing device 100 provides information regarding new diapers based on the collection information. Thereby, the information processing device 100 can encourage the efficient recycling of used diapers.

[0062] [2. Configuration of the Information Processing System] Next, with reference to FIG. 2, the configuration of the information processing system 1 according to the embodiment will be described. FIG. 2 is a diagram showing a configuration example of the information processing system 1 according to the embodiment. As shown in FIG. 2, the information processing system 1 includes a support device 10, a terminal device 20, a support device server 30, a replenishment company server 40, a recycler server 50, and an information processing device 100. The support device 10, the terminal device 20, the support device server 30, the replenishment company server 40, the recycler server 50, and the information processing device 100 are communicably connected by wire or wirelessly via the network N.

[0063] Note that the information processing system 1 shown in FIG. 2 may include a plurality of support devices 10, a plurality of terminal devices 20, a plurality of support device servers 30, a plurality of replenisher servers 40, a plurality of recycler servers 50, and a plurality of information processing devices 100.

[0064] The support device 10 has a door. Further, the support device 10 has a space inside the support device 10 for a user to breastfeed a user, a table for laying the user, a chair for the user to sit on, a shelf for placing the user's luggage, etc. In addition, a wireless reader or the like may be further provided on the door of the support device 10.

[0065] Further, the support device 10 has a display unit or the like for displaying an image or a video which is predetermined advertising content inside the support device 10. For example, the display unit is realized using a liquid crystal or an organic EL (Electro Luminescence) display panel. Note that the display unit may be provided with a speaker or the like.

[0066] Further, the support device 10 has a discharge device for discharging a non-woven fabric product used by a user and a recovery device for recovering a used non-woven fabric product used by the user inside the support device 10.

[0067] For example, the discharge device has a storage unit for storing a non-woven fabric product inside the discharge device, a discharge unit for discharging the non-woven fabric product, a detection sensor for detecting the weight or the inventory number of a plurality of non-woven fabric products stored inside, an anti-theft sensor for preventing theft, etc.

[0068] For example, the discharge device discharges a non-woven fabric product when receiving a predetermined operation from a user. To give a more specific example, assume that the discharge device is a vending machine. Also assume that the discharge device has buttons corresponding to each of a plurality of non-woven fabric products of different sizes. In this case, the discharge device discharges a non-woven fabric product corresponding to such a button when the button of the discharge device is pressed by the user.

[0069] Further, the discharging device uses a weight sensor, a pressure sensor, etc. as detection sensors, and calculates the number of the stored nonwoven products based on the detection information detected by the weight sensor, the pressure sensor, etc.

[0070] Further, the discharging device uses an alarm, a speaker, etc. as a security sensor, and outputs an alarm to the outside. The discharging device also has a communication unit, etc. for performing two-way communication with each device. For example, the communication unit is connected to the network N by various wireless communications such as 4G (Generation) such as LTE (Long Term Evolution) and LTE-Advanced, 5G, Bluetooth (registered trademark), and Wifi (registered trademark) (Wireless Fidelity), or various wired communications, and communicates with various devices via the network N.

[0071] For example, the collecting device is a recycling box having a storage unit for storing used nonwoven products inside the collecting device, a detection sensor for detecting the weight or the inventory number of a plurality of nonwoven products stored inside, etc.

[0072] To give a more specific example, assume that the collecting device has a lid and is a box that can be sealed. Also assume that the collecting device has a button for opening the lid. In this case, when the button of the collecting device is pressed by the user, the collecting device opens the lid. Subsequently, the user discards the used nonwoven product into the collecting device. Then, when the button of the collecting device is pressed by the user, the collecting device closes the lid.

[0073] Further, the collecting device uses a weight sensor, a pressure sensor, etc. as a detection sensor, and calculates the number of used nonwoven products based on the detection information detected by the weight sensor, the pressure sensor, etc.

[0074] In addition, the recovery device has a communication unit or the like for two-way communication with each device. For example, the communication unit is connected to the network N by various wireless communications such as LTE, 4G such as LTE-Advanced, 5G, Bluetooth, wireless LAN such as Wifi, or various wired communications, and communicates with various devices via the network N.

[0075] In addition, the support device 10 has a communication unit or the like for two-way communication with each device. For example, the communication unit is connected to the network N by various wireless communications such as LTE, 4G such as LTE-Advanced, 5G, Bluetooth, wireless LAN such as Wifi, or various wired communications, and communicates with various devices via the network N.

[0076] Note that the support device 10 may have functions such as a GPS (Global Positioning System) sensor, and detect the position information of the support device 10. In addition, the support device 10 may estimate the position information of the support device 10 using the position information of the base station performing communication or the radio wave of WiFi.

[0077] The terminal device 20 is an information processing device used by a user who accesses content such as web content displayed on a browser or content for an application. For example, the terminal device 20 is a desktop PC (Personal Computer), a notebook PC, a tablet terminal, a mobile phone, a PDA (Personal Digital Assistant), or the like.

[0078] The support device server 30 is an information processing device having a function of executing user authentication processing, a function of a data server for storing various information, and a function of providing various information, and is realized by, for example, a server device or a cloud system. For example, the support device server 30 authenticates a user via a predetermined application installed in the terminal device 20.

[0079] For example, the support device server 30 stores user information regarding the user in a predetermined storage unit. Also, the support device server 30 acquires collection information from the collection device and stores it in a predetermined storage unit. Further, the support device server 30 acquires inventory information of the nonwoven fabric products from the discharge device and stores it in a predetermined storage unit. Then, the support device server 30 provides the user information, the collection information, and the inventory information to the information processing device 100 via the network N.

[0080] The replenishment vendor server 40 is an information processing device managed by a replenishment vendor who replenishes new nonwoven fabric products to the discharge device of the support device 10, and is realized by, for example, a server device or a cloud system. For example, the replenishment vendor server 40 receives the replenishment information provided by the information processing device 100. Then, the replenishment vendor replenishes new nonwoven fabric products to the discharge device of the support device 10 according to the replenishment information.

[0081] The collection vendor server 50 is an information processing device managed by a collection vendor who collects used nonwoven fabric products from the collection device of the support device 10, and is realized by, for example, a server device or a cloud system. For example, the collection vendor server 50 receives the work information provided by the information processing device 100. Then, the collection vendor collects used nonwoven fabric products from the collection device of the support device 10 according to the work information.

[0082] The information processing device 100 is an information processing device capable of communicating with various devices via a network N such as the Internet, and is realized by, for example, a server device or a cloud system. For example, the information processing device 100 is communicably connected to other various devices via the network N.

[0083] [3. Configuration of Information Processing Device] Next, the configuration of the information processing device 100 according to the embodiment will be described with reference to FIG. 2. FIG. 2 shows a configuration example of the information processing device 100 according to the embodiment. As shown in FIG. 2, the information processing device 100 includes a communication unit 110, a storage unit 120, and a control unit 130.

[0084] (Regarding the communication unit 110) The communication unit 110 is realized by, for example, a NIC (Network Interface Card) or the like. The communication unit 110 is connected to the network N in a wired or wireless manner and transmits and receives information to and from various other devices.

[0085] (Regarding the storage unit 120) The storage unit 120 is realized by, for example, semiconductor memory elements such as RAM (Random Access Memory) and flash memory, or storage devices such as hard disks and optical disks. The storage unit 120 has a support device information storage unit 121.

[0086] (Regarding the support device information storage unit 121) The support device information storage unit 121 stores various information regarding the support device 10. Here, FIG. 3 shows an example of the support device information storage unit 121 according to the embodiment. In the example shown in FIG. 3, the support device information storage unit 121 has items such as "support device ID (Identifier)" and "management information". For example, "management information" has items such as "location information", "replenishment vendor ID", "collection vendor ID", "number of users", "discharge device ID", "discharge device information", "collection vendor ID", and "collection device information".

[0087] For example, "discharge device information" includes "product ID", "type", "size", "product", "stock quantity", etc. For example, "collection device information" includes "collection quantity", etc.

[0088] The "support device ID" is an identifier for identifying the support device 10. The "location information" is the location information of the support device 10 associated with the "support device ID". The "replenishment vendor ID" is an identifier for identifying the replenishment vendor associated with the "support device ID". For example, the replenishment vendor is a replenishment vendor or the like that has a contract with the operator managing the information processing device 100.

[0089] The "collector ID" is an identifier that identifies the collector associated with the "support device ID". For example, the collector may be a collector designated by a local government, or a collector contracted with the operator that manages the information processing device 100, etc.

[0090] The "number of users" is the number of users who used the support device 10 associated with the "support device ID". The "discharge device ID" is an identifier that identifies the discharge device. The "product ID" is an identifier that identifies the product. The "type" is information regarding the type of the product associated with the "product ID". For example, assume the product is a diaper. In this case, the types of diapers are standard diapers, diapers having a function of preventing rough skin, etc.

[0091] The "size" is information regarding the size of the product associated with the "product ID". For example, the sizes are newborn size, S, M, L, Big, etc. Here, the newborn size is a size smaller than the S size. Also, Big is a size larger than the L size. The "product" is information regarding the product associated with the "product ID". The "stock quantity" is information regarding the stock quantity of the product associated with the "product ID". For example, the stock quantity is the number of non-woven products stored in the discharge device.

[0092] The "collection device ID" is an identifier that identifies the collection device. The "collection quantity" is information regarding the quantity of the collected product associated with the "collection device ID".

[0093] For example, in FIG. 3, "A1" identified by the support device ID has a location information of "PO1", a replenisher ID of "SM1", a collector ID of "RM1", a number of users of "NU1", and a discharge device ID of "E1". Also, for "A1", the product ID is "M1", the type is "CA1", the size is "SZ1", the product is "MA1", and the stock quantity is "PM1". Also, for "A1", the collection device ID is "R1" and the collection quantity is "AR1".

[0094] In the example shown in FIG. 3, the position information and the like are represented by abstract codes such as "PO1", but the position information and the like may be numerical values, character strings, file formats of files including information related to the position information, or the like. Further, in the above example, an example is given in which the "number of users" is the number of users who use the support device 10 associated with the "support device ID", but it may be the number of users instead of the number of users. Further, the "management information" may further have items such as the number of users.

[0095] (Regarding the control unit 130) The control unit 130 is a controller, and is realized, for example, by various programs (an example of an information processing program) stored in a storage device inside the information processing device 100 being executed with the RAM as a work area by a CPU (Central Processing Unit), an MPU (Micro Processing Unit), or the like. Further, the control unit 130 is a controller and is realized by an integrated circuit such as an ASIC (Application Specific Integrated Circuit) or an FPGA (Field Programmable Gate Array).

[0096] As shown in FIG. 2, the control unit 130 includes an acquisition unit 131, a management unit 132, a determination unit 133, and a provision unit 134, and realizes or executes the functions and operations of information processing described below. Note that the internal configuration of the control unit 130 is not limited to the configuration shown in FIG. 2, and may be any other configuration as long as it performs the information processing described later. Further, the connection relationship between the respective processing units included in the control unit 130 is not limited to the connection relationship shown in FIG. 2, and may be any other connection relationship.

[0097] (Regarding the acquisition unit 131) The acquisition unit 131 acquires various types of information. Specifically, the acquisition unit 131 acquires information about the support device 10 from the support device 10. For example, as information about the support device 10, the acquisition unit 131 acquires from the support device 10 position information regarding the position where the support device 10 is located, identification information for identifying a replenishment vendor who replenishes diapers in the discharge device AD1 that the support device 10 has, and the like.

[0098] In addition, the acquisition unit 131 acquires from the support device 10 identification information for identifying a collection vendor who collects used diapers from the collection device BO1 that the support device 10 has, information regarding the number of users (or the number of users) who use the support device 10, identification information for identifying the discharge device AD1, identification information for identifying the collection device BO1, and the like. Then, the acquisition unit 131 stores the information regarding the support device 10 in the support device information storage unit 121.

[0099] In addition, the acquisition unit 131 acquires collection information regarding the collection of used diapers from the support device 10 that has a collection device BO1 for accommodating used diapers used by users living outside the facility and is installed in the facility. For example, the acquisition unit 131 acquires from the support device server 30 information regarding the number of used diapers as the collection information. Then, the acquisition unit 131 stores the collection information in the support device information storage unit 121.

[0100] In another example, the acquisition unit 131 may acquire information regarding the diapers accommodated in the discharge device AD1. For example, as information regarding the diapers, the acquisition unit 131 may acquire information regarding the type of diaper, information regarding the size of the diaper, information regarding the inventory number of the diaper, and the like. Then, the acquisition unit 131 may store the information regarding the diapers in the support device information storage unit 121.

[0101] In another example, the acquisition unit 131 may acquire user information regarding the user from the support device server 30. For example, it is assumed that user information has been registered in a predetermined application AP in advance. In this case, the acquisition unit 131 may acquire, as user information, identification information for identifying the user, information regarding the user's age, information regarding the gender, etc. Then, the acquisition unit 131 may store such user information in the storage unit 120. Note that the acquisition unit 131 may acquire user information from the terminal device 20.

[0102] Also, the acquisition unit 131 acquires user information regarding the user from the terminal device 20 or the support device server 30. Here, when acquiring user information from the support device server 30, it is assumed that user information is also registered when registering user information in a predetermined application AP in advance.

[0103] For example, the acquisition unit 131 may acquire, as user information, information regarding the user's age, gender, weight, height, frequency of diaper changes, etc. Then, the acquisition unit 131 may store such user information in the storage unit 120 in association with the user information.

[0104] (Regarding the management unit 132) The management unit 132 manages various types of information. Specifically, the management unit 132 manages information regarding the support device 10. For example, the management unit 132 manages various types of information based on the collection information. To give a more specific example, the management unit 132 manages, as various types of information stored in the support device information storage unit 121, inventory information regarding the inventory of diapers stored in the discharge device AD1 included in the support device 10, information regarding the amount of used diapers discarded in the collection device BO1 included in the support device 10, etc.

[0105] In addition, the management unit 132 manages by associating the user information or the user information acquired by the acquisition unit 131 with the information regarding the support device 10. For example, the management unit 132 associates and manages the user information or the user information with inventory information regarding the inventory of diapers stored in the discharge device AD1 of the support device 10 or information regarding the amount of used diapers discarded by the collection device BO1 of the support device 10. Further, the management unit 132 manages the number of users or the number of users acquired by the acquisition unit 131.

[0106] (Regarding the determination unit 133) The determination unit 133 determines whether the amount of used diapers stored in the support device information storage unit 121 satisfies a predetermined condition. Specifically, when the amount of used diapers stored in the support device information storage unit 121 is equal to or more than a predetermined amount, the determination unit 133 determines that the amount of used diapers satisfies the predetermined condition. On the other hand, when the amount of used diapers stored in the support device information storage unit 121 is less than the predetermined amount, the determination unit 133 determines that the amount of used diapers does not satisfy the predetermined condition.

[0107] In addition, the determination unit 133 determines whether a user is using a predetermined service based on the user information. Specifically, the determination unit 133 may determine whether the user information acquired by the acquisition unit 131 matches the user information of a user who has a contract for a predetermined service stored in the storage unit 120.

[0108] For example, the user information of a user who has a contract for a predetermined service stored in the storage unit 120 includes identification information for identifying the user, information regarding the user's age, information regarding gender, information regarding the phone number, information regarding the address or place of residence, information regarding the payment status of the fee, and the like.

[0109] For example, assume that a predetermined service is a subscription service that regularly (e.g., every month) provides diapers to subscribed users. Also assume that user information of users who have subscribed to the subscription service is stored in the storage unit 120. In this case, when the user information acquired by the acquisition unit 131 matches the user information of the users who have subscribed to the subscription service stored in the storage unit 120, the determination unit 133 may determine that they are the same user. On the other hand, when the user information acquired by the acquisition unit 131 does not match the user information of the users who have subscribed to the subscription service stored in the storage unit 120, the determination unit 133 may determine that they are not the same user.

[0110] (Regarding the providing unit 134) The providing unit 134 provides various types of information. Specifically, the providing unit 134 provides information about new non-woven products based on the collection information. For example, the providing unit 134 provides replenishment information regarding the work of replenishing diapers in the discharge device AD1 to the replenishment merchant server 40 based on the collection information.

[0111] To give a more specific example, when the determination unit 133 determines that the amount of used diapers collected by the collection device BO1 satisfies a predetermined condition, the providing unit 134 provides information regarding a replenishment schedule, such as replenishing diapers in an amount approximately the same as the amount of used diapers collected, to the replenishment merchant server 40 as replenishment information one week later.

[0112] For example, the providing unit 134 provides work information for collecting used diapers as recycling targets to the collection merchant server 50 based on the collection information. For example, the providing unit 134 provides information regarding a collection schedule corresponding to the collection information, which is a collection schedule for collecting recycling targets that are used diapers, to the collection merchant server 50 as work information.

[0113] More specifically, for example, when the determination unit 133 determines that the amount of used diapers collected by the collection device BO1 satisfies a predetermined condition, the provision unit 134 provides, as work information, information regarding a collection schedule for collecting used diapers one week later to the collection service provider server 50.

[0114] 〔4. Processing Procedure〕 Next, with reference to FIG. 4, the procedure of the provision process executed by the information processing apparatus 100 according to the embodiment will be described. FIG. 4 is a flowchart showing an example of the flow of the provision process executed by the information processing apparatus 100 according to the embodiment.

[0115] As shown in FIG. 4, the acquisition unit 131 acquires collection information from the support device server 30 (step S101). For example, the acquisition unit 131 acquires the collection information from the support device server 30 every predetermined period (for example, one hour, etc.).

[0116] Subsequently, the management unit 132 manages various types of information based on the collection information (step S102). Then, the determination unit 133 determines whether or not the collected amount satisfies a predetermined condition (step S103). Specifically, when the determination unit 133 determines that the collected amount does not satisfy the predetermined condition (step S103; No), it returns to before step S103.

[0117] On the other hand, when the determination unit 133 determines that the collected amount satisfies the predetermined condition (step S103; Yes), the provision unit 134 provides replenishment information to the replenishment service provider server 40 (step S104). Subsequently, the provision unit 134 provides work information to the collection service provider server 50 (step S105).

[0118] 〔5. Modification Example〕 The information processing apparatus 100 described above may be implemented in various different forms other than the above-described embodiment. Therefore, hereinafter, other embodiments of the information processing apparatus 100 will be described.

[0119] 〔5-1. Nonwoven Fabric Products〕 In the above embodiment, an example where the non-woven fabric product is a diaper has been described, but the present invention is not limited to this. For example, the non-woven fabric product may be a butt wipe or the like. For example, the discharging device AD1 may discharge diapers and butt wipes. Further, the non-woven fabric product may further be a breast pad for preventing breast milk leakage for the user, an incontinence care product after childbirth, a sanitary product, or the like.

[0120] Further, the non-woven fabric product may be a non-woven fabric product provided by a subscription service that the user has subscribed to in advance. In this case, the user may bring the non-woven fabric product provided by the subscription service into the support device 10 and replace the non-woven fabric product worn by the user.

[0121] In another example, it is assumed that the user replaces the non-woven fabric product worn by the user using the non-woven fabric product discharged from the discharging device included in the support device 10. In this case, the fee for the subscription service for the following month paid by the user may be reduced by a predetermined amount.

[0122] [5-2. Information Processing] In the above embodiment, an example where the information processing device 100 acquires the collection information from the support device server 30 has been described, but the present invention is not limited to this. For example, the information processing device 100 may directly acquire the collection information from the collection device BO1. Further, the information processing device 100 may directly acquire the diaper inventory information from the discharging device AD1.

[0123] Further, it is assumed that the support device 10 acquires the collection information from the collection device BO1, acquires the diaper inventory information from the discharging device AD1, and stores the acquired collection information and diaper inventory information in the storage unit included in the support device 10. In this case, the information processing device 100 may acquire the collection information and the diaper inventory information from the support device 10.

[0124] [5-3. Authentication Processing] In the above-described embodiment, an example has been described in which the terminal device 20 transmits the identification information for identifying the user input by the user and the password to the support device server 30, and the support device server 30 authenticates the user. However, the present invention is not limited to this.

[0125] For example, it is assumed that the support device 10 has a wireless reader on a door or the like. In this case, the user uses a predetermined application AP installed in the terminal device 20 to authenticate the user with respect to the support device 10. For example, the user authenticates the user by holding the terminal device 20 over the wireless reader of the support device 10.

[0126] In this case, the terminal device 20 transmits an authentication request for the user to the support device 10. Further, the terminal device 20 transmits, to the support device 10, the identification information input on the predetermined application AP by the user, which is the identification information for identifying the user, and the password, together with the authentication request for the user.

[0127] Subsequently, the support device 10 transmits the authentication request for the user received from the terminal device 20, the identification information for identifying the user, and the password to the support device server 30. Then, the support device server 30 receives the authentication request for the user.

[0128] Subsequently, the support device server 30 authenticates the user. For example, the support device server 30 collates the combination of the identification information for identifying the user transmitted from the terminal device 20 and the password with the information regarding the user. Subsequently, the support device server 30 authenticates the user when the collation is successful. Here, it is assumed that the authentication of the user is successful.

[0129] Then, the support device server 30 transmits the authentication result. For example, the support device server 30 transmits an authentication result such as that the authentication of the user is successful to the support device 10. In this way, the user is authenticated and entry into the support device 10 is permitted. By using such an authentication process, it is possible to identify a user whose disposal mode of used diapers is appropriate.

[0130] In another example, it is assumed that the support device 10 uses a conventional technology such as a beacon compatible with Bluetooth (registered trademark) Low Energy. In this case, when the terminal device 20 is located within a predetermined distance range from the support device 10, it receives the beacon. As a result, the user can enter the room of the support device 10. In this way, the terminal device 20 can save the trouble of having the user input identification information and a password.

[0131] 〔5-4. Recovery Device〕 In the above embodiment, an example where the recovery device BO1 is a recycling box has been described, but the present invention is not limited thereto. For example, the recovery device BO1 may perform pre-recycling processing (primary processing for recycling) for recycling used diapers by using various conventional technologies.

[0132] For example, the recovery device BO1 uses a treating agent such as a polyvalent metal salt, particularly an alkaline earth metal salt such as a calcium salt (e.g., calcium chloride), an aqueous solution containing these salts, alcohol for cleaning, or a drug for reducing the odor of excrement, to separate excrement (particularly urine and feces) from the superabsorbent resin constituting the diaper, and performs pre-recycling processing.

[0133] In addition, the recovery device BO1 reduces the volume of the used diaper by performing pre-recycling processing using a treating agent on the used diaper. As a result, when the recycler RC1 transports the used diaper to the recycling factory FO1, the recovery device BO1 can transport a larger number of used diapers at once. In this way, the recovery device BO1 can reduce the trouble of transporting the recycling target for the recycler RC1.

[0134] 〔5-5. Support Device Server〕 In the above-described embodiment, an example where the providing unit 134 provides replenishment information and work information has been described, but the present invention is not limited thereto. For example, the support device server 30 may transmit the replenishment information to the replenishment vendor server 40. Further, the support device server 30 may transmit the work information to the collector server 50.

[0135] [5-6. Diaper replacement order] In the above-described embodiment, an example where the user discards the used diaper and acquires a new diaper has been described, but the present invention is not limited thereto. For example, the user may discard the used diaper after acquiring a new diaper.

[0136] For example, the user replaces the diaper worn by the user in the support device 10 with a new diaper. In this case, first, the user performs a predetermined operation on the discharge device AD1. Then, the discharge device AD1 receives the predetermined operation from the user and discharges a new diaper. Thereby, the user acquires a new diaper. Then, the user lays the new diaper between the base on which the user is sleeping and the user, and replaces the diaper worn by the user with the new diaper.

[0137] Next, the user discards the used diaper in the collection device BO1. For example, the user may use a predetermined garbage bag provided in the collection device BO1 to wrap the garbage bag around the used diaper and discard it.

[0138] [5-7. Processing based on diaper inventory and collection information] In the above-described embodiment, an example where the providing unit 134 provides information about a new non-woven product based on the collection information has been described, but the present invention is not limited thereto. For example, the providing unit 134 may provide information about a new non-woven product based on the information about the non-woven product stored in the discharge device AD1 and the collection information.

[0139] For example, the providing unit 134 may provide the replenishment merchant server 40 with replenishment information regarding the operation of replenishing the diapers in the discharging device AD1 based on the inventory information regarding the stock of diapers stored in the discharging device AD1 and the collection information.

[0140] To give a more specific example, when the amount of diapers stored in the discharging device AD1 is less than a predetermined amount, the determination unit 133 determines that such an amount of diapers satisfies a predetermined condition, and when the amount of used diapers collected by the collection device BO1 is equal to or more than a predetermined amount, the determination unit 133 determines that such an amount of diapers satisfies a predetermined condition. In this case, the providing unit 134 may provide the replenishment merchant server 40 with information regarding a replenishment schedule, such as replenishing diapers in an amount approximately equal to the amount of stored diapers and the amount of collected used diapers, after one week, as the replenishment information.

[0141] For example, the providing unit 134 may provide the collection merchant server 50 with operation information for collecting used diapers as recycling targets based on the inventory information and the collection information. For example, the providing unit 134 may provide the collection merchant server 50 with information regarding a collection schedule corresponding to the inventory information and the collection information, which is a collection schedule for collecting recycling targets that are used diapers, as the operation information.

[0142] To give a more specific example, when the amount of diapers stored in the discharging device AD1 is less than a predetermined amount, the determination unit 133 determines that such an amount of diapers satisfies a predetermined condition, and when the amount of used diapers collected by the collection device BO1 is equal to or more than a predetermined amount, the determination unit 133 determines that such an amount of diapers satisfies a predetermined condition. In this case, the providing unit 134 may provide the collection merchant server 50 with information regarding a collection schedule, such as collecting used diapers, after one week, as the operation information.

[0143] In this way, the providing unit 134 provides information regarding a new nonwoven product based on information regarding the nonwoven product stored in the discharging device AD1 and recovery information, so that more accurate inventory management of the nonwoven product stored in the discharging device AD1 can be executed, and a more accurate recovery schedule can be generated.

[0144] [5-8. Use of Usage Information] In the above embodiment, an example in which the providing unit 134 provides information regarding a new nonwoven product based on recovery information has been described, but the present invention is not limited thereto. Specifically, the providing unit 134 may provide information regarding a new nonwoven product to a user based on user information.

[0145] For example, assume that the number of users using the support device 10 is estimated from information when a predetermined application AP is registered. In this case, the providing unit 134 may provide replenishment information regarding an operation of replenishing diapers in the discharging device AD1 to the replenishment merchant server 40 based on the number of users and information regarding the diaper replacement frequency among the user information for each user.

[0146] To give a more specific example, the providing unit 134 estimates the amount of used diapers to be recovered based on the number of users and information regarding the diaper replacement frequency for each user. Then, when the determination unit 133 determines that the estimated amount of used diapers satisfies a predetermined condition, the providing unit 134 may provide information regarding a replenishment schedule, such as replenishing diapers in an amount approximately equal to the estimated amount of used diapers after one week, to the replenishment merchant server 40 as replenishment information. Thereby, the providing unit 134 can replenish diapers at an appropriate timing.

[0147] For example, the providing unit 134 may provide the recycling company server 50 with work information for collecting used diapers as recycling targets based on the number of users and information regarding the diaper replacement frequency for each user. For example, the providing unit 134 may provide the recycling company server 50 with information regarding a collection schedule corresponding to the number of users and information regarding the diaper replacement frequency for each user, the collection schedule being for collecting recycling targets that are used diapers, as work information.

[0148] To give a more specific example, the providing unit 134 estimates the quantity of used diapers to be collected based on the number of users and information regarding the diaper replacement frequency for each user. Subsequently, when the determination unit 133 determines that the estimated quantity of used diapers satisfies a predetermined condition, the providing unit 134 may provide the recycling company server 50 with information regarding a collection schedule, such as collecting used diapers one week later, as work information. Thereby, the providing unit 134 can collect used diapers at an appropriate timing.

[0149] In another example, as user information, the providing unit 134 estimates the growth rate of the user using a prior art method that estimates the growth rate based on information regarding the user's age, gender, weight, height, etc. For example, the providing unit 134 estimates that the size of the diaper will increase one month later based on the estimated growth rate. In this case, when the providing unit 134 estimates that the size of the diaper will increase from S to M, the providing unit 134 may provide the terminal device 20 with information regarding diapers of size M.

[0150] In this way, since the providing unit 134 provides the user with information regarding new non-woven products based on user information, it can provide information beneficial to the user.

[0151] [5-9. Processing after Recycling] In addition, after the recycler RC1 performs recycling processing on used diapers at the recycling factory FO1, the pulp material obtained by the recycling processing may be provided to the operator who manages the information processing device 100. In this case, instead of providing the pulp material, the recycler RC1 may receive a predetermined reward from the operator who manages the information processing device 100.

[0152] 〔5-10. Quality of Used Nonwoven Products〕 In addition, after the recycler RC1 performs recycling processing on used diapers at the recycling factory FO1, the recycler RC1 may provide information regarding the quality of the recycled used nonwoven products to the operator who manages the information processing device 100. Here, the quality of the used nonwoven products is determined by the degree of ease of performing recycling processing. For example, when the used nonwoven products contain impurities such as hair other than excrement, the quality is lowered. Also, when the amount of feces among the excrement contained in the used nonwoven products is equal to or more than a predetermined amount, the quality is lowered. Further, when the excrement contained in the used nonwoven products is only urine, the quality is increased. Based on such a tendency, the quality of the used nonwoven products may be scored.

[0153] For example, the recycler server 50 transmits information regarding the quality of the recycled used nonwoven products to the information processing device 100. In this case, assume that the used nonwoven products are associated with each user and stored in the storage unit 120. At this time, when the quality of the used nonwoven products is equal to or more than a predetermined threshold value, the information processing device 100 may provide information regarding incentives to the user.

[0154] Here, the information regarding incentives is information about one or more non-woven products, etc. For example, the information regarding incentives is information about one or more disposable diapers that can be provided for free, information about one or more butt wipes that can be provided for free, etc. Also, when the user has subscribed to a subscription service, the information regarding incentives may be an incentive such as reducing the fee for the next month. Thereby, the information processing apparatus 100 can correct the processing for the used non-woven product to appropriate processing by providing an incentive.

[0155] 〔5-11. Others〕 Among the above-described respective processes, all or part of the processes described as being automatically performed may be performed manually. Also, all or part of the processes described as being performed manually may be automatically performed by a known method. In addition, regarding the processing procedures, specific names, and information including various data and parameters shown in the above documents and drawings, they can be arbitrarily changed unless otherwise specified. For example, the various information shown in each figure is not limited to the illustrated information.

[0156] Also, each component of each illustrated apparatus is a functional concept, and it is not necessarily physically configured as illustrated. That is, the specific form of the distribution and integration of each apparatus is not limited to that shown. Also, each component may be functionally or physically distributed and integrated in any unit in all or part thereof according to various loads and usage situations, etc.

[0157] Also, the above-described respective processes may be executed in appropriate combination within a non-contradictory range.

[0158] Also, the "section, module, unit" described above can be read as "means", "circuit", etc. For example, the providing section can be read as the providing means or the providing circuit.

[0159] 〔6. Hardware Configuration〕 Further, the support device 10, the terminal device 20, the support device server 30, the replenishment vendor server 40, the collection vendor server 50, and the information processing device 100 according to the above-described embodiments are realized by, for example, a computer 1000 configured as shown in FIG. 5. FIG. 5 is a diagram showing an example of a hardware configuration. The computer 1000 is connected to an output device 1010 and an input device 1020, and an arithmetic unit 1030, a cache 1040, a memory 1050, an output IF (Interface) 1060, an input IF 1070, and a network IF 1080 are connected by a bus 1090.

[0160] The arithmetic unit 1030 operates based on programs stored in the cache 1040 and the memory 1050 and programs read from the input device 1020, etc., and executes various processes. The cache 1040 is a cache that primarily stores data used by the arithmetic unit 1030 for various operations, such as a RAM. Further, the memory 1050 is a storage device in which data used by the arithmetic unit 1030 for various operations and various databases are registered, and is a memory realized by a ROM (Read Only Memory), an HDD (Hard Disk Drive), a flash memory, etc.

[0161] The output IF 1060 is an interface for transmitting information to be output to an output device 1010 that outputs various types of information, such as a monitor and a printer, and may be realized by a connector of a standard such as USB (Universal Serial Bus), DVI (Digital Visual Interface), HDMI (registered trademark) (High Definition Multimedia Interface). On the other hand, the input IF 1070 is an interface for receiving information from various input devices 1020, such as a mouse, a keyboard, and a scanner, and is realized by, for example, USB or the like.

[0162] For example, the input device 1020 may be realized by a device that reads information from an optical recording medium such as a CD (Compact Disc), DVD (Digital Versatile Disc), or PD (Phase change rewritable Disk), a magneto-optical recording medium such as an MO (Magneto-Optical disk), a tape medium, a magnetic recording medium, or a semiconductor memory. Further, the input device 1020 may be realized by an external storage medium such as a USB memory.

[0163] The network IF 1080 has a function of receiving data from other devices via the network N and sending it to the arithmetic unit 1030, and also sending data generated by the arithmetic unit 1030 to other devices via the network N.

[0164] Here, the arithmetic unit 1030 controls the output device 1010 and the input device 1020 via the output IF 1060 and the input IF 1070. For example, the arithmetic unit 1030 loads a program from the input device 1020 or the memory 1050 onto the cache 1040 and executes the loaded program. For example, when the computer 1000 functions as the information processing apparatus 100, the arithmetic unit 1030 of the computer 1000 realizes the function of the control unit 130 by executing the program loaded onto the cache 1040.

[0165] As described above, the embodiments of the present application have been described in detail with reference to the drawings. However, these are examples, and the embodiments of the present application can be implemented in other forms with various modifications and improvements based on the knowledge of those skilled in the art, including the aspects described in the section of the disclosure of the invention.

Explanation of Reference Numerals

[0166] N Network 1 Information processing system 10 Support device 20 Terminal device 30 Support device server 40 Supplier server 50 Recovery Operator Server 100 Information Processing Device 110 Communication Unit 120 Memory Unit 121 Support Device Information Memory Unit 130 Control Unit 131 Acquisition Unit 132 Management Unit 133 Judgment Unit 134 Provision Unit

Claims

1. A predetermined device installed in a facility, comprising: an acquisition unit that acquires recovery information regarding the recovery of the used non-woven fabric product from a predetermined device having a recovery device that stores the used non-woven fabric product used by a user living outside the facility and a discharge device that discharges the non-woven fabric product; a providing unit that provides work information for recovering, as a recycling target, an amount of the used non-woven fabric product corresponding to the recovery amount of the used non-woven fabric product included in the recovery information to an operator that recovers the used non-woven fabric product, and provides replenishment information regarding work for replenishing the discharge device with a new non-woven fabric product in an amount corresponding to the recovery amount to an operator that replenishes the new non-woven fabric product. An information processing apparatus characterized by comprising the above.

2. The acquisition unit further acquires user information regarding the user. Based on the user information, the providing unit provides information regarding the new non-woven fabric product to a user who cares for the user. The information processing apparatus according to claim 1, characterized by the above.

3. The acquisition unit further acquires user information regarding a user who cares for the user, and further includes a determination unit that determines whether or not the user is using a predetermined service based on the user information. The information processing apparatus according to claim 1 or 2, characterized by the above.

4. The determination unit determines whether or not the user information matches the user information of a user who has contracted for a predetermined service. The information processing apparatus according to claim 3, characterized by the above.

5. The information processing apparatus according to any one of claims 1 to 4, further comprising a management unit that manages information regarding the predetermined device.

6. As information regarding the predetermined device, the management unit manages the amount of the used non-woven fabric product stored in the recovery device included in the predetermined device. The information processing apparatus according to claim 5, characterized by the above.

7. As information regarding the predetermined device, the management unit manages inventory information regarding the inventory, which is the number of new non-woven fabric products stored in the discharge device included in the predetermined device. The information processing apparatus according to claim 5 or 6, characterized by the above.

8. As information regarding the predetermined device, the management unit manages the number of users and the number of users cared for by the users. The information processing apparatus according to any one of claims 5 to 7, characterized by the above.

9. ​ ​ ​ ​ ​ ​ ​ ​ ​ An information processing method executed by a computer, comprising: an acquisition step of acquiring collection information regarding the collection of the used non-woven fabric products from a predetermined device installed in a facility, the predetermined device including a collection device that stores the used non-woven fabric products used by a user living outside the facility and a discharge device that discharges the non-woven fabric products; a provision step of providing, to an operator who collects the used non-woven fabric products, work information for collecting, as recycling targets, an amount of the used non-woven fabric products corresponding to the collection amount included in the collection information, and providing, to an operator who replenishes the discharge device with new non-woven fabric products, replenishment information regarding work for replenishing the discharge device with an amount of new non-woven fabric products corresponding to the collection amount; An information processing method characterized by including the above.

10. An acquisition procedure for acquiring collection information regarding the collection of the used non-woven fabric products from a predetermined device installed in a facility, the predetermined device including a collection device that stores the used non-woven fabric products used by a user living outside the facility and a discharge device that discharges the non-woven fabric products; a provision procedure of providing, to an operator who collects the used non-woven fabric products, work information for collecting, as recycling targets, an amount of the used non-woven fabric products corresponding to the collection amount included in the collection information, and providing, to an operator who replenishes the discharge device with new non-woven fabric products, replenishment information regarding work for replenishing the discharge device with an amount of new non-woven fabric products corresponding to the collection amount; An information processing program for causing a computer to execute the above.

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