Shared office matching service support system

Abstract

To provide a system for supporting a shared office matching service.SOLUTION: The invention is a system for supporting a shared office matching service, which is managed by a service provider who plays an intermediary role between a facility provider who owns a facility and a facility user who wishes to use the facility, and items of equipment corresponding at least some of management items for the facility that the facility user wishes to use are placed in the facility. The system of the service provider includes: an output unit which outputs the management conditions of the management items to the facility user; and a user selection operation recognizing unit which displays the levels of matching between the specifications of the equipment items and the specifications of the management items for each facility and receives an operation for selecting the facility performed by the facility user.SELECTED DRAWING: Figure 1

Description

[Technical Field]

[0001] The present invention relates to a shared office matching service support system. [Background technology]

[0002] In recent years, in order to respond to requests for work style reform and other factors, businesses have been exploring the concept of asset-light, which minimizes the amount of assets they own, and there has been an increasing demand for businesses to find rental properties such as shared offices.In addition, asset management, which improves the utilization rate of their facilities and adds value to them, has become more important for real estate owners of buildings, halls, hotels, karaoke facilities, etc.Meanwhile, so-called real estate property information search systems have long existed that allow tenants looking to rent real estate to search for real estate property information from landlords looking to rent out their properties.

[0003] For example, Patent Document 1 discloses a real estate information providing system that includes an information search means for searching for real estate information based on desired conditions from a user's terminal device. The real estate information providing system also includes a building virtual tour means for displaying a selected property from a 360-degree perspective of a specified portion of a three-dimensional structural image, zooming in or out. The real estate information providing system also includes a pre-installation inspection means for setting a three-dimensional image of the user's furniture and fixtures at a specified position on the three-dimensional structural image to check whether they can be installed. The system also includes a pseudo-interior / exterior change means for displaying a specified portion of the three-dimensional structural image in a selected color, and a pre-installation inspection means for checking whether they can be installed by comparing the external dimensions of the entrance / exit in the three-dimensional structural image with the external dimensions of the user's furniture and fixtures. [Prior art documents] [Patent documents]

[0004] [Patent Document 1] Japanese Patent Application Laid-Open No. 2003-186969 Summary of the Invention [Problem to be solved by the invention]

[0005] The above-mentioned real estate information provision system had difficulty in determining whether the facility user's management items, such as employee labor management, security management, health and safety management, productivity, and business management, were feasible. Furthermore, if the facility provider did not have sufficient knowledge of the management items, they sometimes had difficulty smoothly selecting and introducing facilities that met the management items. Furthermore, there were also issues such as the difficulty in matching the evaluations of facility users to the management items and reflecting them systematically.

[0006] The present invention has been made in consideration of the problems inherent in the prior art. An object of the present invention is to provide a shared office matching service support system that enables a business operator who can provide facility equipment to appropriately match the needs of businesses that may be able to use the facility with the seeds of the facility owner, thereby improving the satisfaction of facility users. [Means for solving the problem]

[0007] In order to solve the above problems, a shared office matching service support system according to an aspect of the present disclosure is a shared office matching service support system managed by a service provider who acts as an intermediary between facility providers who own facilities and facility users who wish to use the facilities, wherein equipment corresponding to at least some of the management items for the facility that the facility user wishes to use is installed in the facility, and the service provider's system preferably includes an output unit that outputs the management status of the management items to the facility user, and a user selection action recognition unit that displays the degree of matching between the specifications of the equipment and the specifications of the management items for each facility and accepts the facility user's selection action for the facility. [Effects of the Invention]

[0008] According to the present disclosure, it is possible to provide a shared office matching service support system that allows businesses that can provide facility equipment to appropriately match the needs of businesses that may be able to use the facility with the seeds of the facility-owning business, thereby improving the satisfaction of facility users. [Brief explanation of the drawings]

[0009] [Figure 1] 1 is a schematic diagram showing an overview of a shared office matching service support system according to this embodiment. [Figure 2] FIG. 1 is a schematic diagram showing an example of the equipment configuration of a facility of a facility provider according to an embodiment of the present invention. [Figure 3] FIG. 1 is a schematic diagram showing an example of the configuration of a system of a service provider according to an embodiment of the present invention. [Figure 4] 1 is a block diagram showing an example of the configuration of a system for facility users according to an embodiment of the present invention; [Figure 5] 1 is a block diagram showing an example of the configuration of a facility user employee system according to an embodiment of the present invention; [Figure 6] 10 is a flowchart showing an example of the operation of a part of the shared office matching service support system according to the present embodiment. [Figure 7] 10 is a flowchart showing another example of the operation of the shared office matching service support system according to the present embodiment. [Figure 8] 10 is a flowchart showing yet another example of the operation of the shared office matching service support system according to the present embodiment. [Figure 9] 10 is a flowchart showing an example of a facility management operation of the shared office matching service support system according to the present embodiment. [Figure 10] 10 is a flowchart showing an example of an output operation of facility management information of the shared office matching service support system according to the present embodiment. [Figure 11]1 is a block diagram showing a detailed configuration of a shared office matching service support system according to an embodiment of the present invention; DETAILED DESCRIPTION OF THE INVENTION

[0010] The shared office matching service support system according to the present embodiment will be described in detail below with reference to the drawings. The embodiments described below are comprehensive or specific examples. The numerical values, shapes, materials, components, component placement and connection configurations, steps, and step order shown in the following embodiments are merely examples and are not intended to limit the scope of the present disclosure. Furthermore, among the components in the following embodiments, components that are not recited in the independent claims that represent the highest concepts are described as optional components. Furthermore, the dimensional proportions in the drawings are exaggerated for the sake of explanation and may differ from the actual proportions.

[0011] (Outline of the shared office matching service support system) The shared office matching service support system according to this embodiment is also an intermediary system for corporations (including companies, associations, schools, and government agencies) or individuals (hereinafter referred to as facility providers) that own facilities (real estate) such as buildings, hotels, and karaoke rooms. Furthermore, the shared office matching service support system is also a system that brokers the use of such real estate as shared offices or satellite offices, along with related services. Corporations or individuals that own real estate do not want to hold vacant rooms, so they tend to welcome users who will use the real estate for the long term. However, when the user is an individual, the liquidity of the real estate may increase. Thus, there is a desire for corporations that own real estate to improve the profitability of the real estate over the long term and hold it. Meanwhile, corporations or individuals developing businesses (hereinafter referred to as facility users) tend to seek shared offices and the like, aiming to improve work-life balance and reduce fixed office costs, without having to retain fixed functions such as a headquarters, branch office, or sales office. In other words, corporations and the like that develop businesses want to use the facilities (real estate) without owning them. As such, corporations and other entities conducting business are searching for high-quality real estate, such as shared offices, that meet their requirements. Therefore, there is a growing possibility that the seeds of corporations and other entities that own real estate will match their needs. However, for corporations and other entities that conduct business, employee labor management is also an important social responsibility, and the requirements of corporations and other entities can be diverse. In response, companies that have products that meet the requirements of corporations and other entities can provide and manage those products to corporations and other entities that own real estate, provide data on the products to related corporations and employees, and implement improvements based on data evaluation.

[0012] In other words, the system related to this embodiment is a system that connects corporations that own real estate with corporations that are looking for shared offices, etc., through the products that the company owns, and operates, uses, evaluates, etc. those products, etc., to provide services with improved added value.

[0013] (Explanation of the shared office matching service support system) FIG. 1 is a schematic diagram showing an example of an overview of a shared office matching service support system 1000 according to this embodiment. The shared office matching service support system connects a service provider system 200S that provides the shared office matching service support system with a facility provider facility 100F, which is a real estate facility such as a building, hotel, or karaoke. The shared office matching service support system also connects a facility user system 300S that uses the real estate facility to conduct business, and a facility user employee system 400S of the facility user 300. The service provider system 200S is the system of the service provider 200, and the facility provider facility 100F refers to the facility of the facility provider 100. The facility user system 300S is the system of the facility user, and the facility user employee system 400S is the system of the facility user employee 400.

[0014] The facility user employee system 400S can also be realized by an IC card with an IC chip in which the personal information of the facility user employee 400 is stored, or a portable electronic device such as a smartphone in which personal information is stored.

[0015] The service provider 200 provides the facility provider 100 that provides the real estate facility with commercial materials that meet the required specifications of the facility user 300 who uses the facility, and installs the commercial materials in the real estate facility. Note that the installation of the commercial materials in the real estate facility can also be carried out by a partner company (not shown) of the service provider 200. The partner company may include a construction company, a maintenance company, a design company, and an engineering company.

[0016] The service provider 200 also operates and controls the installed commercial materials and obtains the operation records of the installed commercial materials. The operation and control of the installed commercial materials can also be performed by a partner company such as an engineering company. Furthermore, the operation records and collected information of the installed commercial materials can also be temporarily held by a partner company such as an engineering company.

[0017] Furthermore, the service provider 200 acquires the evaluation results of the facility users 400 of the facility where the commercial products are installed, compares the evaluation results with the driving records, and creates a satisfaction improvement plan that will increase the satisfaction of the facility users 400. Note that the satisfaction improvement plan may be created by a partner company, such as a financial institution such as a bank, an accounting firm, or a consulting company, with which the service provider 200 has a contract, and may be provided by the service provider 200 to the facility users 300.

[0018] In addition, the service provider 200 provides the facility user 300 with driving records and the like of the installed commercial products when the facility user employee 400 uses the facility. The driving records and the like may be provided to the facility user 300 via wired or wireless communication, using a public line or a dedicated line.

[0019] Furthermore, if a facility user 300 requests improvements to the facility used by facility employee 400, service provider 200 can also propose to facility provider 100 an upgrade of merchandise or new merchandise to meet the improvement requests.

[0020] The facility provider 100 receives commercial materials from the service provider 200 and installs the commercial materials in a vacant facility. The facility provider 100 collects data such as the operation records of the installed commercial materials and provides it to the service provider 200. The data such as the operation records of the installed commercial materials may be provided to the service provider 200 via a partner company that operates and controls the installed commercial materials, as described above. Note that specification information of the facility where the commercial materials are installed is provided to the service provider 200, and the service provider 200 becomes able to present the specification information to the facility user 300.

[0021] Furthermore, the facility provider 100 can request the service provider 200 or a partner company to perform maintenance, inspection, and repair of the merchandise.

[0022] By installing the commercial materials, the facility provider 100 can also obtain various certifications. For example, the facility provider 100 can obtain certifications such as CCDS (Connected Consumer Device Security Council) and WELL Health-Safety Rating for the facility. Furthermore, the facility provider 100 can obtain certifications such as LEED (Leadership in Energy and Environmental Design) for the facility. These certifications can improve the superiority and grade of the facility, increase the chances of being selected by facility users 300, and improve the long-term use and profitability of the facility.

[0023] The facility user 300 can receive introductions from the service provider 200 about facilities that can be used by employees of the facility user 300. The service provider 200 can easily provide the facility user 300 with specification information about the facility where the commercial product is installed, which enables the facility user 300 to appropriately select a facility.

[0024] The facility user 300 can obtain the facility usage status of the facility user employee 400 from the service provider 200. The facility usage status can be provided to the facility user 300 by the service provider 200 in batches, either online or offline. The facility usage status can also be stored in the electronic device of the facility user 300 and categorized and displayed on any display device. For example, the facility usage status of the facility user employee 400 can be displayed for each individual, for each department to which the facility user employee 400 belongs or for each facility used. The facility usage status is displayed in a format specified by the facility user 300 or the service provider 200, and is stored in the facility user 300 or the service provider 200 in association with time as chronological information.

[0025] When selecting a facility for employees to use, the facility user 300 can set items in accordance with labor-related laws and regulations such as the Labor Standards Act and the Industrial Safety and Health Act as required specifications. Details will be described later with reference to FIG. 2.

[0026] The facility user employee 400 can select a facility to use from among at least one facility of the facility provider 100 selected by the facility user 300. The items presented for selection may be the same as or different from the items presented to the facility user 300. The items presented to the facility user employee 400 for facility selection will be described later with reference to FIG. 5. The facility user employee 400 can also rate the facility they used, and the facility use rating results are provided to the service provider 200 and may also be provided to the facility user 300 via the service provider 200. The facility user employee 400 can also schedule the facility to be used by date and time or by day. The facilities used by the facility user employee 400 are not limited to facilities of a single facility provider 100, and the facility user employee 400 may be able to select a facility to use from multiple facilities provided by the facility user 300. The scheduler used by the facility user employee 400 can also be provided by the service provider 200, the facility user 300, or a partner company. In addition, environmental changes caused by equipment installed in the facility are detected by a detection device 160 including a sensor, etc., and can be included in the equipment's operation information or provided to the service provider 200 and facility user 300 as detected information.

[0027] (Example of the configuration of each part of the shared office matching service support system) (Example of facility configuration of facility provider 100) 2 is a block diagram showing an example of a facility of the facility provider 100. The facility provider facility 100F includes labor management equipment 110, security equipment 120, health and safety assurance equipment 130, productivity and work support equipment 140, data collection support equipment 150, and detection devices 160.

[0028] (Labor Management Equipment 110) The labor management equipment 110 may include an entry / exit time clocking device (entrance / exit management device, time recorder, etc.) that records the times when the facility user employee 400 enters and leaves the facility (not shown), and a working time measuring device that measures the working hours of the facility user employee 400 at the facility. The entry / exit time clocking device may also function as a working time measuring device. For example, the entry / exit time clocking device may calculate working hours based on time information when the facility user employee 400 arrives at the facility, time information when the facility user employee 400 leaves the facility, and time information when the facility user employee 400 leaves the facility.

[0029] The labor management equipment 110 may also include a local positioning system (LPS). For example, the LPS can detect the movement of the facility user employee 400, detect the facility user employee 400's movement within the facility, and function as a working time measurement device. The LPS can be implemented in any form. For example, a scanner can be placed on the ceiling of the facility, and the scanner can detect the location of the facility user employee 400 based on a signal from a portable electronic device carried by the facility user employee 400 that functions as a transmitting / receiving device or a transmitting device. Note that three-dimensional or two-dimensional location information, including facility fixtures, must be stored in advance in the position detection unit of the LPS.

[0030] (Security equipment 120) The security equipment 120 may include a personal authentication device (not shown) for entering and exiting the room, a gate device such as a door, and a protection processing device when the facility user employee 400 leaves his / her seat.

[0031] The personal authentication device has the function of determining whether the facility user employee 400 is authorized to enter the facility, and if so, unlocking a gate device such as a left-right swing-out door, a revolving door, or a flush door. Personal information may also be stored in a semiconductor storage medium such as a memory mounted on an IC card. However, personal information is not limited to information stored in a semiconductor storage medium, and can be stored in any form, such as magnetic information or printed information such as a barcode. Therefore, the personal information reader of the personal authentication device can have any form, such as a magnetic reader, an optical reader, a non-contact electromagnetic wave transmitter / receiver, or a contact-type information reader.

[0032] The personal authentication device may need to have a reader that can read personal information from a personal information recording medium issued by the facility user 300. However, it is also possible for the facility user 300 or the service provider 200 to write the personal information of the facility user employee 400 in advance to a personal information recording medium provided by the facility provider 100 and provide it to the facility user employee 400 in advance. In this case, the facility provider 100 may be able to reduce the need to install a different reader for each different facility user 300.

[0033] The personal information may include information such as name information, affiliation information, and information on the recipient of the personal information.

[0034] The personal authentication device may also include the entry / exit time clock device described above. The personal authentication device may also have a function of outputting time information when personal information is read in association with the personal information. In this embodiment, the time information when personal information is read and the information associated with the personal information may be referred to as personal-related information. The personal-related information may also be transmitted in real time or periodically to the service provider 200, the facility user 300, and the notification destination indicated by the personal information notification destination information via the service provider 200 or a partner company.

[0035] The protection processing device includes a device that has a function of concealing the work content when facility user employee 400 performs work within the facility from other facility users. For example, when facility user employee 400 uses an electronic device such as a computer with a display unit within the facility, it is possible to disable output of work data to the display unit or printer under specific conditions.

[0036] As an example, the protection processing device can cooperate with the LPS to automatically lock the electronic device when the facility user employee 400 leaves the electronic device they are using. For example, the LPS may detect that the facility user employee 400 is at their desk based on three-dimensional or two-dimensional layout information, including facility fixtures, and the system may detect that the facility user employee 400 is accessing the electronic device at their desk while the system is still detecting that the employee is accessing the electronic device at their desk. In this case, the LPS may output information indicating that the employee has left the desk to the system, and the system may automatically lock the electronic device at their desk. The automatic locking may include displaying image information unrelated to the work on the display unit of the electronic device and disabling input operations other than passwords on the human-machine interface unit of the electronic device. Furthermore, when the facility user employee 400 leaves their desk, the work data stored in the electronic device may be moved to the system's memory so that the work data is not left on the electronic device.

[0037] Furthermore, for example, the protection processing device may be capable of locking at least some of the lockable fixtures used by the facility user employee 400, such as lockers, cabinets, desk drawers, side carts, etc. The protection processing device may also be capable of locking all of the above-mentioned fixtures that can be locked for each individual facility user employee 400. The lockable fixtures may also include all storage containers that may contain documents.

[0038] For example, as described above, the protection processing device can cooperate with the LPS to automatically lock the fixtures used by the facility user employee 400 when the employee leaves the fixtures. For example, the facility user employee 400 may leave the fixtures while the LPS detects that the facility user employee 400 is accessing the fixtures from three-dimensional or two-dimensional layout information including the fixtures in the facility. In this case, the LPS can output movement information to the system, and the system can automatically lock the fixtures.

[0039] (Health and safety equipment 130) The health and safety equipment 130 may include a temperature measuring device, an imaging device, an LPS, a ventilation device, an air quality measuring device, a lighting device, an illuminance measuring device, a water quality measuring device, a noise measuring device, and a sterilization confirmation device.

[0040] The temperature measuring device can recognize the face and forehead of a user entering a facility and measure the temperature of the forehead. The temperature measuring device is a thermometer such as a thermal camera that detects the intensity of infrared rays, but is not limited to a thermal camera. Any contact or non-contact temperature measuring device can be used as the temperature measuring device, but a non-contact temperature measuring device is preferable. If the face and forehead of an individual entering a facility cannot be extracted as a temperature measurement area, the temperature measuring device can also function to prompt the movement of the individual entering the facility with visual and / or audio information and measure the forehead temperature. Note that the visual and / or audio information may be output by a guide device located physically separate from the temperature measuring device.

[0041] If the forehead temperature measured by the temperature measuring device is higher than a predetermined value, the gate device may not be unlocked, and the person being measured may be informed by visual and / or audio information that they are not allowed to enter the room and information on the reason for this. The temperature information measured by the temperature measuring device may be included in the above-mentioned personal information and transmitted in real time or periodically to the service provider 200, the facility user 300, and the notification destination indicated by the personal information notification destination information.

[0042] The imaging device has the function of capturing an image of the entire face of a user attempting to enter the facility using visible light. The imaging device may be an electronic camera such as a CCD camera, but is not limited to an electronic camera; any electronic device having an imaging mechanism can be used as the imaging device. The imaging device can also be linked to a temperature measuring device. For example, if the imaging device is unable to capture the entire face of an individual attempting to enter the facility, the imaging device can use visual and / or audio information to encourage the individual to move, and the imaging device and temperature measuring device can capture or capture the entire face. As described above, the visual and / or audio information may be output by a guide device physically separated from the imaging device and temperature measuring device.

[0043] The imaging device can also determine whether a user attempting to enter a facility is wearing a mask based on facial image information. If the imaging device determines that the user is not wearing a mask, it can notify the subject of the denial of entry and the reason for the denial by visual and / or audio information without unlocking the gate device. The imaging device can also output visual and / or audio information to encourage a user recognized as not wearing a mask to wear one. The imaging device can also function to unlock the gate device when a user who was not wearing a mask puts one on. As in the above case, the visual and / or audio information may be output by a guide device located physically separate from the imaging device and the temperature measuring device.

[0044] The imaging device can also include the imaging information of the entire face of facility user employee 400 and the mask-wearing confirmation information in the personal-related information and transmit it to service provider 200 and facility user 300 in real time or periodically. The imaging device can also include the imaging information of the entire face of facility user employee 400 and the mask-wearing confirmation information in the personal-related information and transmit it to the destination indicated by the personal information notification destination information in real time or periodically. The imaging information of the entire face of facility user employee 400 and the mask-wearing confirmation information can also be associated with the personal-related information and transmitted to the recipient or to another electronic device by an electronic device other than the imaging device.

[0045] The imaging device may also have a function to determine, from the image information of the entire face, whether or not the user is eligible to use the facility whose image information of the face has been registered in advance. In this case, it is possible to double-check whether or not the user is eligible in cooperation with the personal authentication device. Furthermore, if name information, affiliation information, and notification destination information are associated in advance with the registered image information of the face, the function of the personal authentication device can be substituted by the imaging device. In other words, it is possible to perform the authentication function using the imaging device without installing a personal authentication device. Note that the image information of the face of a user eligible to use the facility can be stored in a storage device physically separated from the imaging device, and the authentication function can be performed by an electronic device including the storage device.

[0046] The LPS has the function of acquiring user location information within a facility and estimating the user's situation. The LPS can collect user movement history information within the facility from facility map information and user location information. For example, it can determine whether users using the facility are close contacts based on the user movement history information within the facility. In other words, if a facility user develops an infectious disease, it can also determine which users have had close contact with the user who developed the infectious disease. In this case, it is possible to configure the system so that infectious disease onset information is added to the personal information of the user who developed the infectious disease, and close contact information is added to the personal information of users who have had close contact with the user who developed the infectious disease.

[0047] As an example, if a temperature measuring device determines that a facility user's body temperature is higher than a predetermined value when the user leaves the facility, the user identified by the personal authentication device can be associated with infectious disease onset information. Furthermore, users who have come into close contact with the infected user can be identified based on the infected user's movement history within the facility, and the personal authentication device can output close contact information when the close contact user leaves the facility. In this way, the infectious disease onset information of the infected user and the close contact information of the close contact user can be transmitted in real time or periodically to the service provider 200, the facility user 300, and the notification destination indicated by the personal information notification destination information. Furthermore, the close contact information may be configured to be output in real time to the close contact user who is using the facility. For example, the close contact information can be configured to be output from a system such as the facility management system of the service provider 200 to an electronic device such as a personal computer or smartphone used by the close contact user.

[0048] Furthermore, when a user whose personal information is associated with infectious disease onset information or close contact information attempts to enter the facility, the personal authentication device or image capture device can be configured not to output an unlocking signal for the gate device. Furthermore, infectious disease onset information may be generated not only by a temperature measurement device used when entering or leaving the facility, but also by a system external to the facility. The system may be configured so that infectious disease onset information is associated with the personal information of the facility user employee 400 stored in a system related to the facility from a system external to the facility, and entry may be restricted based on the infectious disease onset information and the associated close contact information.

[0049] The LPS may also be configured to generate distance information and proximity time information to other facility users from facility movement history information, and report the distance information and proximity time information as infection control information to the facility user employee 400 and the facility user employee's supervisor. The distance information and proximity time information included in the infection control information may become infection control information if the information exceeds a predetermined distance and time. The predetermined distance and time may be set to any value in the system.

[0050] A ventilation system functions to intake and exhaust air in a facility. It is preferable that the ventilation system replace all air in the facility with purified air within a predetermined period of time. For example, the ventilation system is preferably configured to purify all air in the facility using filters, discharge, or the like, or to purify external air within a predetermined period of time. The ventilation capacity of the ventilation system preferably complies with standards established in stages by laws, regulations, and other laws. The ventilation capacity required for a ventilation system may be determined for each certification system. Ventilation capacity includes the amount of ventilation per unit time and the number of ventilations per unit time in the facility, and is required to meet a predetermined air quality. The locations of the ventilation system's intake and exhaust vents may also be predetermined by law or certification system. Furthermore, the number of people a facility can accommodate may also be predetermined by law or certification system depending on the ventilation capacity.

[0051] For example, the Building Sanitation Act stipulates the following for facility air quality: suspended dust levels, CO2 content, CO2 content, temperature, relative humidity, airflow, and formaldehyde levels, and ventilation must be performed to meet these standards. Therefore, ventilation systems may need to be linked with air quality measurement devices to ensure that air quality, including the above, meets legally mandated values. For reference, the Industrial Safety and Health Act also stipulates suspended dust levels, CO2 content, CO2 content, indoor airflow, and temperature and humidity conditions. In addition to the above, WELL also specifies allowable levels for volatile organic compounds, ozone, PM2.5, PM10, nitrogen oxides, lead, sulfur dioxide, and benzene.

[0052] The ventilation system may be capable of directly controlling at least one of the following: the amount of suspended dust, temperature, and relative humidity. The ventilation system may also include an ultraviolet irradiation device that can sterilize or disinfect airborne substances, such as microorganisms, that are harmful to the human body.

[0053] The ventilation system can also be configured to operate in conjunction with a window that allows outside air to enter. For example, if indoor air quality deteriorates but outdoor air quality is good, the ventilation system can have a mechanism to open the window, or can output information to facility managers and facility users to open the window. The area of ​​the window that allows access to the outside in a facility can be determined in advance relative to the actual usable floor area. For example, WELL requires that the area of ​​the window that allows access to the outside in a facility be at least 4% of the actual usable floor area. WELL also requires that the window be able to be opened and closed with one hand and a clenched fist using a force of less than 22 N.

[0054] The air quality measuring device can measure any airborne substance, such as suspended dust, CO2 content, CO2 content, temperature, relative humidity, airflow, formaldehyde, volatile organic compounds, ozone, PM2.5, PM10, nitrogen oxides, lead, sulfur dioxide, benzene, and cigarette smoke. The measured data can be sent in real time or periodically to service providers 200, facility users 300, facility employees 400, and recipients specified by personal information notification information. The air quality measuring device can be installed not only indoors but also outdoors. For example, if a ventilation system configured to take in outside air is installed when harmful air is generated outdoors, the system can shut down the ventilation system. Furthermore, if harmful air is generated outdoors, the system can automatically close windows or notify facility managers and users of the need to close windows.

[0055] For example, if the air quality measurement device detects cigarette smoke, the system can not only exhaust the smoke using the ventilation system, but also notify the smoker to stop smoking. For example, the system can output visual and / or sound information to an electronic device used by the smoker or to a display and / or sound emitting device in the facility to notify the smoker to stop smoking.

[0056] Lighting devices can be installed with lighting capabilities that comply with the Industrial Safety and Health Act, various industrial and technical standards including JIS, the Fire Service Act, and various certification standards. For example, lighting devices can be configured to control the illuminance value and uniformity of work surface illuminance, the illuminance value and uniformity of horizontal surfaces in the facility, and suppress glare above a predetermined value. Furthermore, lighting devices may have color temperature and brightness that can be adjusted by facility managers or users, or automatically by a system. Furthermore, lighting devices can be adjusted so that the luminance of adjacent spaces changes at a predetermined rate.

[0057] Furthermore, the lighting device may be capable of providing lighting that is compatible with circadian rhythms. The lighting device may also be capable of illuminating the facility using a certain percentage of daylight from outside. The window area for incorporating daylight from outside may also be specified. These windows may have a sunshade mechanism, allowing facility managers or users to reduce glare, or the system may automatically reduce glare. Furthermore, the lighting device may be capable of adjusting lighting characteristics, including brightness and color temperature, according to the main age group using the facility. The lighting device setting values ​​may also be transmitted in real time or periodically to the service provider 200, the facility users 300 via partner companies, and the notification destination indicated by the personal information notification destination information.

[0058] The illuminance measuring device has a function to feed back the measured illuminance value to the system as necessary so that the lighting device can demonstrate lighting capabilities that comply with the Industrial Safety and Health Act, various industrial and technical standards including JIS, the Fire Service Act, and various certification standards. In addition, the measured illuminance value can be transmitted in real time or periodically to the service provider 200, the facility user 300, and the notification destination indicated by the personal information notification destination information via the service provider 200 and partner companies.

[0059] The illuminance measuring device can be installed anywhere in the facility, such as on furniture such as desks, on the walls and floors of the facility, etc. The illuminance measuring device can be a device that measures any type of illuminance.

[0060] The water quality measuring device has a function of measuring the quality of water that facility employees who use the facility may come into contact with. For example, the water quality measuring device measures water quality-related items such as turbidity, the amount of microorganisms including E. coli and L. leonidella, the amount of molten metals such as lead, arsenic, antimony, copper, and chromium, and organic pollutants such as styrene, vinyl chloride, and benzene. The measured water quality-related items can also be periodically sent to the service provider 200, the facility user 300, and the notification destination indicated by the personal information notification destination information via the service provider 200 and partner companies.

[0061] The noise measuring device has a function to measure noise levels such as noise generated by equipment within the facility, noise entering from outside, noise made by facility users, etc. for each space, such as shared spaces, work spaces, meeting spaces, etc. The measured noise levels can be sent in real time or periodically to the service provider 200, facility users 300, and notification destinations indicated by the personal information notification destination information via the service provider 200 or partner companies.

[0062] The sterilization confirmation device has a function to determine whether a facility user has performed a sterilization operation at a location where sterilization equipment or a sterilization tool such as a sterilization spray is installed. For example, the sterilization confirmation device can cooperate with the LPS to determine whether the user slowed down or stopped when passing a location where sterilization equipment or a sterilization tool such as a sterilization spray that can be recognized by facility map information is installed. The sterilization confirmation device can also recognize the facility user and the sterilization equipment or the sterilization tool such as a sterilization spray using an imaging device installed in the facility and determine whether the facility user has performed a sterilization operation. For example, when the facility user enters the facility or a conference room, the sterilization confirmation device can determine whether the facility user has performed a sterilization operation. The determined sterilization operation information can also be transmitted in real time or periodically to the service provider 200, the facility user 300, and the notification destination indicated by the personal information notification destination information via the service provider 200 or a partner company. For example, the sterilization operation information may be configured such that information indicating a sterilization operation identification flag and a flag indicating whether or not a sterilization operation has been performed is transmitted and received as a packet.

[0063] (Productivity and business support equipment 140) The productivity and business support equipment 140 may include a vital information acquisition device, an IT environment adjustment device, and an IT work support device.

[0064] The vital information acquisition device acquires information such as facial expression information, pulse information, oxygen saturation information, and voice information indicated by the appearance and gestures, including the face, of the facility user employee 400. The facial expression information, pulse information, and oxygen saturation information can be acquired by the vital information acquisition device when the facility user employee 400 enters the facility. The facial expression information, pulse information, and oxygen saturation information may be associated with time information and / or location information and configured to be included in the above-mentioned personal information. The facial expression information, pulse information, and oxygen saturation information can be notified to the facility user employee 400 himself / herself and his / her supervisor. Furthermore, the facial expression information, pulse information, and oxygen saturation information can be configured to be notified to the facility user employee 400 himself / herself when the facility user employee 400 is performing solo work. Furthermore, the facial expression information, pulse information, oxygen saturation information, and voice information can be notified to the facility user employee 400 himself / herself and his / her supervisor when the facility user employee 400 is performing solo work. The facial expression information, pulse information, oxygen saturation information, and voice information can be output as visual information and / or sound information on an electronic device such as a computer or smartphone used by the facility user employee 400 and / or their supervisor. Voice information can also be converted into text information. In this case, the voice information and / or the text information into which the voice information has been converted can be output to an electronic device such as a computer or smartphone used by the facility user employee 400 and / or their supervisor.

[0065] The conference does not have to be held only by facility user employees 400; employees who are not using the facility can also participate in the conference. For example, employees who are not using the facility may include employees who are using other facilities authorized by facility user 300, employees who are using the facility user's 300 headquarters, branch office, sales office, etc., and employees who are working from home. Furthermore, facial expression information, pulse information, oxygen saturation information, and voice information can be output to electronic devices such as personal computers and smartphones used by all participants in the conference.

[0066] Furthermore, facial expression information, pulse information, and oxygen saturation information may be acquired by the vital information acquisition device when the facility user employee 400 leaves the facility.

[0067] The vital information acquisition device may include an imaging device and a sound collection device. The imaging device can acquire image information of the facility user and generate facial expression information and pulse information. The generation of the facial expression information and pulse information may be performed by an electronic device connected to the imaging device. The imaging device can also irradiate the facility user with light for measuring oxygen saturation, such as infrared light, and receive reflected light from the irradiated light to measure the facility user's oxygen saturation. The sound collection device can also be installed in a conference room and collect audio information from participants in the conference, with the collected audio information being converted into text information by an electronic device connected to the sound collection device. The sound collection device can also be installed in electronic devices such as computers and smartphones used by each participant in the conference, and the audio information can be associated with personal information and output to the system.

[0068] The IT environment adjustment device may have the function of adjusting the operating environment of electronic devices such as desktop computers and mobile computers at the facility, just as if the facility employee 400 were using the facility user's 300 IT electronic devices. The IT environment adjustment device may be implemented as hardware and / or software. For example, if the IT environment adjustment device is software such as an application program, the software can be downloaded to and executed on the facility's desktop computers, mobile computers, and other electronic devices. The downloaded software can virtually realize the environment of the facility user's 300 IT electronic devices. Furthermore, by incorporating the functions of the IT environment adjustment device into a cloud computing system using hardware and / or software, the environment of the facility user's 300 IT electronic devices can be virtually realized. Furthermore, the IT environment adjustment device may be the facility user's 300 IT electronic device and may include software executed on the IT electronic device. Furthermore, the facility user's 300 system may be linked to the facility user's 300 system, causing the operating environment of the facility's desktop computers, mobile computers, and other electronic devices to function in a manner that is identical to or similar to the facility user's 300 IT electronic device.

[0069] Furthermore, depending on the IT environment adjustment device, the process execution speed of electronic devices such as desktop computers and mobile computers at the facility may be slower than that of the IT electronic devices of the facility user 300. In this case, the facility provider 100 may need to improve the performance of the electronic devices at the facility or introduce more powerful electronic devices. Information regarding the process execution speed of the electronic devices may also be sent to the service provider 200, the facility user 300, the facility employee 400, and their respective systems.

[0070] The IT work support device can have a function to support facility users 300 in performing work using IT electronic devices. For example, it can have a function to set and change communication environment settings such as communication bandwidth, communication speed, and communication priority. When facility users 400 participate in a conference, it may be necessary to maintain uninterrupted communication connections or communication quality at a predetermined level or higher. In this case, the IT work support device has a function to increase and maintain the priority of the communication channel in use, search for an available communication channel to avoid delays, or use multiple communication channels in combination to maintain communication connections and communication quality. Furthermore, when interference occurs in a communication channel in use, the IT work support device can search for a communication channel that is not experiencing interference and use the uninterfered communication channel.

[0071] Furthermore, for example, when the facility user employee 400 performs work using large amounts of data such as image data, the IT work support device can pre-configure a communication environment with a high communication speed. The IT work support device can also dynamically change the communication environment depending on the work data of the facility user employee 400. For example, the IT work support device can be equipped with a function to dynamically change the MTU (Maximum Transmission Unit) size, RWIN (Receive Window) size, and socket buffer size. The IT work support device can also be equipped with a function to dynamically change the amount of communication line usage for each user, or to change the communication line for each user.

[0072] The IT work support device can also analyze the work content of the facility user employee 400 on the IT electronic device and output information on completed work content or work progress. The IT work support device can also transmit the above information in real time or periodically to the service provider 200, the facility user 300, and the notification destination indicated by the personal information notification destination information. It may also be possible to provide information indicating the progress of work to the facility user employee system 400S so that the facility user employee 400 can summarize the progress of work. For example, the IT work support device can present a field for writing information indicating the progress of each task performed by the facility user employee 400 and output information indicating the progress of work, including the written information.

[0073] (Data collection support equipment 150) The data collection support facility 150 may include a sensor device and an information association device. The sensor device can detect information output from devices included in, for example, the labor management facility 110, the security facility 120, the health and safety assurance facility 130, and the productivity and work support facility 140. The function of the sensor device may also be realized by the detection device 160.

[0074] Furthermore, the information association device can associate personal information of a user authenticated by the personal authentication device with information output from devices included in the labor management equipment 110, security equipment 120, health and safety assurance equipment 130, and productivity and work support equipment 140. The information association device can be realized by hardware and / or software. That is, the information association device can be implemented in a system by hardware and / or software. Alternatively, the information association device can be implemented in the labor management equipment 110, security equipment 120, health and safety assurance equipment 130, and productivity and work support equipment 140 by hardware and / or software. Note that the information associated with personal information can also be configured to correspond to time information and / or location information.

[0075] In addition, the information association device may have the function of associating facility identification information for identifying a facility with personal information associated with personal information, and information such as facility lighting control information, air conditioning control information, and other operating information, noise information, etc.

[0076] The information associated by the information association device can be transmitted in real time or periodically to the service provider 200, the facility user 300, and the notification destination indicated by the personal information notification destination information.

[0077] (Example of the configuration of services and products provided by the service provider 200) 3 is a block diagram showing an example of services provided by the service provider 200. A service provider system 200S is constructed by the functions of each block.

[0078] The service provider system 200S includes an asset management space package management unit 210, an asset management space package installation and operation unit 220, a matching support unit 230, and a data collection and provision unit 240. The service provider system 200S further includes a data analysis and evaluation unit 250 and a new package proposal unit 260.

[0079] (Asset Management Space Package Management Department 210) The asset management space package management unit 210 includes a function for managing equipment and electronic devices installed in the facility of the facility provider 100. For example, the asset management space package management unit 210 includes management of at least some or all of the equipment and electronic devices, including labor management equipment 110, security equipment 120, health and safety equipment 130, productivity and work support equipment 140, and data collection support equipment 150. The asset management space package management unit 210 may also include chillers, air handling units, fan coil units, ventilation and air conditioning ducts, packaged air conditioners, and lighting fixtures. The asset management space package management unit 210 may also include management of ventilation equipment, humidifiers, dehumidifiers, air purifiers, audio equipment, wiring equipment for IT electronic devices, power wiring for various facilities, distribution boards, power supply units, disaster prevention equipment, and signage. The equipment and electronic devices managed by the asset management space package management unit 210 are not limited to products of the service provider 200, and may include products of parties other than the service provider 200. Furthermore, the asset management space package management unit 210 does not need to include all of the above-mentioned equipment and electronic devices. The asset management space package management unit 210 may be composed of equipment and electronic devices necessary to comply with necessary requirements, such as requirements of the facility user 300 and requirements for compliance with certification by a certification body. Furthermore, in some cases, the asset management space package management unit 210 may be composed of equipment and electronic devices necessary to comply with requirements deemed necessary by the facility provider 100.

[0080] The asset management space package management unit 210 may be provided with a set of required equipment in advance for each specification grade, such as laws, standards, and certification standards. Furthermore, the set of required equipment may be provided for each floor area size of the facility. Preparing the required equipment in advance as a set may enable the facility provider 100 to install and operate the asset management space package at low cost. For example, by using the service provider 200's products, the asset management space package may be provided without requiring extra electronic devices or equipment for the product interface. Furthermore, by applying sharable management products to the operation and management of the products, the operation and management of the products may be performed efficiently.

[0081] (Asset Management Space Package Installation and Operation Department 220) The person who installs and operates the asset management space package in the facility of the facility provider 100 is not limited to the service provider 200. A partner company that has a contract with the service provider 200 may install and operate the asset management space package. The partner company may also include a construction company, a design company, and an engineering company. Furthermore, maintenance work for the asset management space package may be performed by the service provider 200 or a partner company that has a contract with the service provider 200.

[0082] The service provider 200 also operates and controls the installed commercial materials and obtains the operation records of the installed commercial materials. The operation and control of the installed commercial materials can also be performed by partner companies such as engineering companies and maintenance management companies. Furthermore, the operation records and collected information of the installed commercial materials can also be temporarily held by partner companies such as engineering companies.

[0083] (Matching Support Department 230) The matching support unit 230 refers to a matching support service for matching the most suitable facility between a facility provider 100 who owns a facility and a facility user 300 who needs the facility. For example, the matching support unit 230 can be realized by software implemented in hardware. Software for implementing the matching support service can be implemented in electronic devices such as smartphones, mobile computers, and desktop computers, or in resources such as cloud computing.

[0084] Specifically, the matching support service has a function of extracting the requirements of the facility user 300 that the facility user 300 intends to use and the service items provided by the facility provider 100, as explained in Fig. 4, and presenting the compatibility of the extracted items, etc. Even if the specifications of the required items and the provided service items do not perfectly match, the compatibility can be presented to the facility provider 100 and the facility user 300 as a numerical value of the degree of mismatch or information indicating the extent of the mismatch. It is possible not only to present to the facility user 300 facilities that satisfy all of the required items requested by the facility user 300, but also to present to the facility user 300 facilities where there is a mismatch in some of the required items together with the degree of mismatch.

[0085] Furthermore, for items where mismatching has occurred, the cost to facility user 300 to satisfy the required items may be calculated in advance and presented to facility user 300. The service provider 200 can calculate in advance the performance specification changes and costs associated with the performance specification changes for commercial materials to be installed in the facility of facility provider 100 to satisfy the required items, as well as the costs of commercial materials not installed in the facility, and installation costs. For example, the above costs may be calculated for each specification grade of laws, standards, certification standards, etc., and if there is a difference between the facility provision grade and the specification grade, the facility user 300 can calculate in advance the cost of upgrading and present this to facility user 300. In particular, if the commercial materials include products of the service provider 200, the service provider 200 can reduce the above costs and present a more advantageous cost to facility user 300.

[0086] Furthermore, the matching support service not only presents the service items provided by the facility provider 100, but can also present the cost of the services provided for each service item. For example, it is possible to present the initial cost and running cost when a service item is upgraded. It is also possible to present the running cost and other costs when a service item is downgraded. Furthermore, it is possible to present the total cost to the facility user 300, including the cost impact on other service items when a service item is not required. In this way, when selecting a facility, the facility user 300 can make the necessary decisions on the spot, not only from the perspective of fulfillment of required items but also from the perspective of cost.

[0087] (Data Collection and Provision Department 240) The data collection and provision unit 240 refers to a service that collects and provides information output from the labor management equipment 110, security equipment 120, health and safety assurance equipment 130, productivity and work support equipment 140, and data collection support equipment 150. For example, a configuration is possible in which a partner company contracted by the service provider 200 uploads collected information to cloud computing, and the facility user 300 downloads the information from the cloud computing. Alternatively, a configuration is possible in which the facility user 300 and the service provider 200 share collected information via a dedicated line. As described above, collected information from the service provider 200 or partner company can be transmitted in real time or periodically to the facility user 300, the notification destination indicated by the personal information notification destination information, and, as necessary, the facility user employee 400. Collected information may be stored not only collectively but also in a distributed manner. Collected information may also be stored in separate pieces. For example, the collected information sent to the facility user employee 400 or the facility user employee's 400's supervisor may be stored in an electronic device such as a personal computer or smartphone used by the facility user employee 400 or the facility user employee's 400's supervisor.

[0088] (Data Analysis and Evaluation Section 250) The data analysis and evaluation unit 250 executes the service work content on the electronic device of the service provider 200 or a partner company and can be provided by the service provider 200 to the facility user 300. Some service work content, such as facility maintenance and inspection, costs, etc., can be provided to the facility provider 100. In this case, the partner company may include a financial institution such as a bank, an accounting firm, or a consulting company contracted by the service provider 200. The data analysis and evaluation unit 250 analyzes the collected information to determine whether the requirements contracted with the facility user 300 are met, whether the specifications of laws, standards, certification standards, etc. that the facility provider 100 complies with or intends to comply with are met, etc. For example, it is possible to display to the facility user 300 whether all of the facility user 300's requirements are satisfied in any format, such as numerical values, characters, or symbols. The numerical value indicating whether the requirements are satisfied can be provided to the facility user 300 as visualized information obtained by processing the sensing information or operation control information included in the collected information into any format, such as average values, statistical information, or time-varying information. The system also includes a function for calculating the running costs of the facility from information collected by the labor management equipment 110, security equipment 120, health and safety assurance equipment 130, productivity and work support equipment 140, data collection support equipment 150, etc. The running costs can also be processed into any form of information and visualized and provided to the facility user 300. Furthermore, the system may also visualize the value of the workplace in terms of productivity, work efficiency, etc. from the satisfaction of the facility-using employees 400 with the facility, as described in FIG. 5, and information collected by the productivity and work support equipment 140, etc. For example, it is possible to visualize workplace value information in a form that numerically indicates the satisfaction of the facility-using employees 400 with respect to evaluation items that include at least some of the requirements of the facility user 300, and provide this to the facility user 300.

[0089] (New Package Proposal Department 260) The new package proposal unit 260 proposes service tasks that can be executed on the electronic devices of the service provider 200 or partner companies. The service tasks may involve searching for a facility-related service improvement program that may improve the satisfaction of the facility users 300 and the facility users 400, based on the service tasks performed by the data analysis and evaluation unit 250. For example, the new package proposal unit 260 estimates an equipment operation pattern that may improve the satisfaction of the facility users 400 based on the satisfaction evaluation results of the facility users 400, changes in vital signs over time, and changes in collected information over time from the health and safety equipment 130 and the productivity and work support equipment 140. Furthermore, when there are multiple facility users 400, the new package proposal unit 260 can estimate and propose an equipment operation pattern that may improve the average satisfaction. Furthermore, the new package proposal unit 260 can estimate equipment that may improve the satisfaction of each individual facility user employee 400 and propose the estimated equipment. In this case, the equipment may be installed for a specific facility user employee 400. For example, the new package proposal unit 260 can estimate new equipment and equipment operation patterns so as to recreate an environment in which it is estimated that the concentration of the facility-using employees 400 is increasing based on changes over time in the vital signs of the facility-using employees 400. Furthermore, if the concentration of the facility-using employees 400 does not increase based on changes over time in the vital signs of the facility-using employees 400, the new package proposal unit 260 can estimate new equipment and equipment operation patterns using an external or internal AI estimation function. Furthermore, the new package proposal unit 260 can also estimate new equipment and equipment operation patterns that may be able to reduce costs while maintaining the concentration of the facility-using employees 400.

[0090] (Change control unit 270) The change control unit 270 includes the operations of the new package proposal unit 260 and has a function of controlling the equipment based on the information on changes proposed by the new package proposal unit 260. Details will be described later.

[0091] (Example of configuration of functions related to facility user 300) 4 is a block diagram showing an example of functions related to facility users 300. The functions related to facility users 300 can be realized by a facility user system 300S. The facility user system 300S may include a labor management department 310, a security management department 320, a health and safety management department 330, a productivity and operations management department 340, and an employee satisfaction management department 350. The facility user system 300S may also include a data and system evaluation department 360 and an approval recognition department 370.

[0092] (Labor Management Department 310) The labor management unit 310 is a function that is executed in the electronic device of the facility user 300 and can provide set labor management items to the electronic device of the service provider 200. The labor management items can include items related to laws, guidelines, standards, etc. such as the Labor Standards Act, such as the time when the facility user employee 400 enters and leaves the facility, and the working hours of the facility user employee 400 at the facility. Note that the method for satisfying the set labor management items can be implemented in any form by the facility provider 100 and the service provider 200. Note that a personal authentication function for identifying employees may be included in the security management unit 320, which will be described later.

[0093] The labor management items may also include items such as the travel time from the nearest station to the facility, the presence or absence of welfare facilities such as the nearest medical institution, childcare support facility, nursing care support facility, and restaurant, the travel time from the facility, the presence or absence of food delivery services, and the type of surrounding environment. The facility provider 100 may be shown conditions for satisfying the above items along with costs for the facilities it owns. For example, the facility provider 100 may be shown conditions for establishing a new facility that satisfy the above items.

[0094] (Security Management Department 320) The security management unit 320 is a function that is executed in the electronic device of the facility user 300 and can provide the set security management items to the electronic device of the service provider 200. The security management items may include a personal authentication function for permitting or denying entry into the facility, a personal authentication function for managing the combination of entry and exit into the facility, and a function for protecting the work content of the facility user employee 400. To realize the personal authentication function, an employee ID card containing personal information may be configured to be used at the facility. Alternatively, personal information may be transferred from the employee ID card to a storage medium such as an IC card common to all facility users, and the storage medium common to all facility users may be used for personal authentication. The transfer of personal information may be performed at the facility, the facility user 300's business establishment, the service provider 200's business establishment, or the residence of the facility user employee 400. The transfer of personal information may also be performed by an employee of the facility, the facility user 300, the service provider 200, or the facility user employee 400. Furthermore, the transfer of personal information may be performed by an application on a portable electronic device such as a smartphone or a mobile phone, and the application may allow the portable electronic device to function as a recording medium for personal authentication.

[0095] The work content protection function also includes a function for concealing the work content when the facility user employee 400 performs work within the facility from other facility users. For example, it may be a request function that prevents the work data from being accessed from outside when the facility user employee 400 stops work and moves away. However, it is also possible to include in the request function a function that allows the facility user employee 400 to resume work by using the input of a password or the like as a trigger.

[0096] The security management unit 320 can also set security control items required to obtain a CCDS certification mark. In this case, the facility provider 100 needs to obtain CCDS certification for the facility. The equipment required to obtain CCDS certification can also be provided to the facility provider 100 by the service provider 200. Certification marks such as CCDS may have multiple security levels set, and the security management unit 320 can set the type of security control item and the level of the security control item for each level.

[0097] (Health and Safety Management Department 330) The health and safety management department 330 may include a function for recording the temperature of the facility users 400 and their movement history within the facility, as well as a function for setting management items for carrying out ventilation, air quality measurement, lighting control, illuminance measurement, water quality measurement, noise measurement, and sterilization confirmation of the facility.

[0098] The health and safety management unit 330 can also set health and safety management items required to obtain a WELL Health-Safety Rating certification mark. In this case, the facility provider 100 needs to obtain WELL Health-Safety Rating certification for the facility. The service provider 200 can also provide the facility provider 100 with the equipment required to obtain WELL Health-Safety Rating certification. Certification marks such as WELL Health-Safety Rating may have multiple levels set for health and safety management. The health and safety management unit 330 can also set the type of health and safety management item and the level of the health and safety management item for each level.

[0099] Since the specific health and safety management items and the details of how to implement them have been explained in connection with the facility provider 100 in FIG. 2, detailed explanations will be omitted to avoid duplication.

[0100] (Productivity and Business Management Department 340) The productivity and work management unit 340 may include a function for setting management items for acquiring vital information, managing the IT environment, and managing IT work.

[0101] Since the specific productivity and business management items and the details of how to implement them have been explained in connection with the facility provider 100 in FIG. 2, detailed explanations will be omitted to avoid duplication.

[0102] (Employee Satisfaction Management Department 350) The employee satisfaction management unit 350 has a function of managing the employee's satisfaction with the facility based on the evaluation result information of the facility by the facility user employee 400. The evaluation results of the facility user employee 400 may be collected when the facility user employee 400 is using or leaving the facility. For example, in a configuration in which personal information is entered into the facility user employee's 400 mobile electronic device, such as a smartphone, and personal authentication is performed, the facility user employee 400 can enter numerical or text information indicating their satisfaction in the satisfaction evaluation items using an app installed on the mobile electronic device. The numerical value indicating the satisfaction may be a continuous number, or it may be a number indicating a step-by-step satisfaction level. Furthermore, personal authentication may be performed using an app on the mobile electronic device. If the facility user employee 400 attempts to leave the facility and the evaluation results of the facility user employee 400 are not entered for all of the satisfaction evaluation items, the facility user employee 400 may be denied entry. For example, if the evaluation results are not entered, a locking signal for a gate device, such as a left-right opening door, a revolving door, or a flush door, used for exiting the facility may not be output to the gate device.

[0103] In addition, after the facility user employee 400 leaves the room, any information prompting the facility user employee 400 to input numerical or text information indicating the degree of satisfaction into the satisfaction evaluation items can be output to the portable electronic device of the facility user employee 400. In this case, the facility user employee 400 can also input some of the satisfaction evaluation items while using the facility. Even if there are satisfaction evaluation items for which no input has been made after a predetermined period has passed, the satisfaction evaluation items for which input has been made can be input and managed in the employee satisfaction management unit 350.

[0104] The satisfaction evaluation items may also be changed depending on the number of times and frequency of use of the facility by the facility user employee 400. For example, the evaluation frequency may be reduced for evaluation items such as the location of the facility, access to available facilities near the facility, and installed hardware that is the target of the IT environment adjustment device of the productivity and business support equipment 140. For example, there may be evaluation items that are only performed the first time the facility is used by the facility user employee 400, or evaluation items that are not performed when the facility is used frequently but are performed when the facility is used infrequently. The evaluation items may also be input from an IT electronic device such as a computer used by the facility user employee 400 at the facility. Furthermore, an electronic device for displaying the evaluation items and inputting the evaluation may be installed at the exit location. If the electronic device is shared, it is possible to use an LPS, an imaging device, or the like to detect whether the facility user employee 400 sanitized their hands after entering information when leaving the facility, and include the detection result in the personal information.

[0105] In addition, when the evaluation result information is input as text information, the system can identify the equipment to be evaluated from the text information and classify it as evaluation information for the equipment to be evaluated. For example, the system program can add on necessary functions such as AI, inference functions, and deep learning functions from external sources, classify the evaluation result information input as text information by equipment to be evaluated, and convert it into evaluation information regarding the functions of the equipment to be evaluated. The system program can also recognize the evaluation result information input as text information as an evaluation of multiple related pieces of equipment and convert it into evaluation information regarding the functions of each piece of equipment. Furthermore, the system program can recognize from the evaluation result information input as text information that equipment not installed in the facility being used can improve the satisfaction of the facility-using employees 400 and output information regarding that equipment.

[0106] (Data and System Evaluation Division 360) The data and system evaluation unit 360 has a function of evaluating whether the management items of the facility user 300, such as labor management items, security management items, health and safety management items, productivity and work management items, and employee satisfaction management items, meet predetermined standards. The data and system evaluation unit 360 can be executed in real time or at a timing desired by the facility user 300. The data and system evaluation unit 360 can also evaluate and correct the operating functions of the system. For example, the data and system evaluation unit 360 can evaluate and correct the interface function between businesses and the data provision function based on predetermined evaluation standards.

[0107] (Example of the configuration of functions related to facility user employee 400) 5 is a block diagram showing an example of functions related to facility user employee 400. The functions related to facility user employee 400 can be realized by facility user employee system 400S. Facility user employee system 400S may include a facility selection unit 410, a facility use unit 420, and a facility evaluation unit 430. Facility user employee system 400S can be realized by a portable electronic device held by facility user employee 400, such as a smartphone that stores personal information, or an IC card common to the facility that is linked to an employee ID card.

[0108] (Facility Selection Division 410) The facility selection unit 410 can be implemented by an application program installed in various electronic devices. An employee of the facility user 300 can select a facility to use from the facilities selected by the facility user 300 and become a facility using employee 400. Different facilities can also be selected by the facility using employee 400 depending on the date and time. The app that executes the function of the facility selection unit 410 is directly linked to at least the system of the service provider 200, and can also be directly or indirectly linked to the facility user 300 and the facility provider 100.

[0109] For example, the facility selection unit 410 may be implemented as an app on a mobile electronic device, such as a smartphone, owned by an employee of the facility user 300, allowing the employee to select the date and time of the facility they wish to use from anywhere, 24 hours a day. The app that executes the facility selection unit 410 may also be linked to the scheduler or labor management system of the facility provider 100, and guide information for facility selection may be provided to the app from the scheduler or labor management system. For example, if a conference is scheduled to be held at a specific facility, information about the conference venue and date and time may be displayed on the display of the facility user 300's mobile electronic device via the app when the app is executed. Information about the conference venue and date and time may remain displayed on the display until the employee selects to use the facility on that date and time. Furthermore, if the employee's selection does not satisfy the labor regulations or labor contract, the app may display this information on the display. For example, if the selected facility usage time does not meet the working hours, the app may display this information and the missing time on the display. The app may also be capable of presenting schedules for facilities used by other employees. The presented schedules of other employees' facilities can also be restricted based on the attributes of the employee.

[0110] There may be no limitation on the type of electronic device in which the application program that executes the facility selection unit 410 is implemented. For example, the electronic device may be any electronic device used by an employee, such as a smartphone, desktop computer, or mobile computer, as long as it can be operated by entering an appropriate password for the app. Furthermore, the electronic device may be an electronic device installed in the business premises of the facility user 300.

[0111] Furthermore, when the facility selection unit 410 is executed by an app, it may be configured to output various information for facility selection. For example, items such as the travel time from the nearest station to the facility, the presence or absence of the nearest medical institution, childcare support facility, nursing care support facility, welfare facility such as a restaurant, the travel time from the facility, the presence or absence of food delivery services, the type of surrounding environment, etc. It may also be configured so that at least part of the facility's exterior, interior, user desk, conference space, and facility user evaluation result information is displayed on the display unit.

[0112] Furthermore, the app can be configured to display recommended facilities by having employees enter information into selection items displayed by the app.

[0113] Furthermore, when selecting the facility they want to use, employees can also select the desks and other furniture and workspaces they want to use. If individual environmental settings are available for the desks and other furniture they want to use, they can also set these settings through the app so that the desired environment is created before the employee uses the facility. Examples of environmental settings include lighting settings such as illuminance and color temperature above the desk, air conditioning settings such as the set temperature and humidity, sound settings such as the type of background music, volume, and whether or not to play background music, fragrance settings such as the type and whether or not to play fragrance, and the height of the desks and other furniture. Employees can configure these environmental settings through the app, and the system can control the equipment so that the selected environment is created at or before the employee uses the facility. Furthermore, when selecting the facility they want to use, employees can also select fixtures, electronic devices, and other equipment, as well as consumables such as stationery, through the app.

[0114] (Facility Use Section 420) The facility use unit 420 includes all functions executed when the facility user employee 400 uses the selected facility. For example, if the personal information of the facility user employee 400 is stored in the facility user employee 400's mobile electronic device, such as a smartphone, labor management can be executed based on information transmitted and received between the mobile electronic device and the labor management equipment 110 of the facility. Furthermore, this labor management information can be shared in real time or periodically between the operation and control system of the facility in which the service provider 200 is involved and the system of the facility user 300. Furthermore, the mobile electronic device may transmit and receive information to and from a personal authentication device related to security equipment 120 at the time of entry and exit. In this case, at least a portion of the security management information can be shared in real time or periodically between the operation and control system of the facility in which the service provider 200 is involved and the system of the facility user 300. Furthermore, health and safety management can be executed based on information transmitted and received between the mobile electronic device and the health and safety assurance equipment 130 of the facility in which the service provider 200 is involved.

[0115] (Facility Evaluation Division 430) As described above, the facility evaluation unit 430 may be configured to be executed when the facility user employee 400 is using or exiting the facility. For example, in a configuration in which personal information is entered into the facility user employee 400's mobile electronic device, such as a smartphone, and personal authentication is performed, the facility user employee 400 can also enter numerical or text information indicating satisfaction in the satisfaction evaluation items using an app installed on the mobile electronic device. Alternatively, personal authentication can be performed using the app on the mobile electronic device, and if the facility user employee 400 attempts to leave the facility and the evaluation results of the facility user employee 400 are not entered for all of the satisfaction evaluation items, the facility user employee 400 will not be allowed to leave. The evaluation items may also be entered from an IT electronic device, such as a computer, used by the facility user employee 400 at the facility. Furthermore, an electronic device for displaying the evaluation items and inputting the evaluation may be installed at the exit location. This evaluation result information can be configured to be stored at least in the system of the service provider 200 or in a system accessible by that system.

[0116] According to the above configuration, the service provider 200 can not only provide the facilities of the facility provider 100 with the commercial materials it owns or has available in response to requests from the facility provider 100 or the facility user 300, but also propose services with improved added value. For example, depending on the commercial materials installed in the facility, the service provider 200 can assist in obtaining a certification mark for the facility, support the operation and control of the commercial materials, collect and provide information related to the operation and control results of the commercial materials, analyze and evaluate the information, and visualize the value of the facility. In addition, the service provider 200 can provide a service that appropriately matches the requirements of the facility user 300 looking for a facility to use, such as a shared office, with the specifications of the facility provider 100 who wants to provide unused facilities.

[0117] (Example of operation of the Shared Office Matching Service Support System 1000) FIG. 6 is a flowchart showing an example of the operation of the shared office matching service support system 1000.

[0118] In step S601, the service provider 200 proposes a space package to the facility provider 100 for appropriate facility management. The space package preferably includes multiple products, such as those exemplified in the asset management space package management unit 210, and when the space package is installed in the facility, it conforms to the management requirements of the facility user 300. Furthermore, it is preferable that the space package installed in the facility obtains certification such as CCDS, WELL Health-Safety Rating, or LEED. There are various levels of space packages, and the contents of the space package may change depending on the certification level, such as CCDS. Furthermore, the products used in the space package may be products of the service provider 200, but may also include products of other parties that have a capital relationship with the service provider 200. In some cases, the products used in the space package may include products of other parties that do not have a capital relationship with the service provider 200.

[0119] In step S602, the service provider 200 installs the space package contracted between the service provider 200 and the facility provider 100 in the facility of the facility provider 100. The installation work of the space package may be carried out by the partner company described above.

[0120] In step S603, the service provider 200 proposes multiple facilities in which spatial packages are installed to the facility user 300 who is considering using the facility. The proposal is preferably executed by software such as an application program. The software is input with the required specifications for management items for the facility that the facility user 300 wishes to use. As described above, the management items for the facility user 300 may include management items for labor, security, health and safety, productivity and operations, etc., and the types of management items may be input into the software in advance. Furthermore, the service provider 200 may input specifications for each facility of the facility user 300, such as the presence or absence of equipment that meets the specifications for the management items input in advance and the specifications of the equipment. The facility user 300 can also select a facility to use based on selection factors such as the degree of achievement of the management items indicated by the specifications and cost.

[0121] In step S604, the service provider 200 detects and measures the state of the space package and operates and controls it so that the management items are met for the facility contracted between the facility user 300 and the service provider 200. As mentioned above, the operation and control of the space package may be performed by a partner company.

[0122] In step S605, an employee of facility user 300 selects a facility from the facilities selected by facility user 300, and uses the facility as facility user employee 400 of the selected facility on the selected date and time.

[0123] In step S606, the system that operates and controls the space package collects information on the usage and operation of the facility by the facility user employee 400. This information may be output to the system from equipment that manages management items or from portable electronic devices used by the facility user employee 400.

[0124] In step S607, the information collected in step S606 can be output as visual information and / or audio information to the facility user 300, the facility user employee 400, the superior of the facility user employee 400, etc. In addition, information regarding the operation and control of equipment installed in the facility may be output to the facility provider 100.

[0125] In step S608, the facility user employee 400 evaluates the facility he or she used while using the facility or when he or she leaves the facility. The facility user employee 400 can also input numerical or text information indicating his or her satisfaction level into the satisfaction evaluation items using an app installed on his or her mobile electronic device. Alternatively, the app on the mobile electronic device can perform personal authentication, and if the facility user employee 400 attempts to leave the facility and the evaluation results of the facility user employee 400 are not entered for all of the satisfaction evaluation items, the facility user employee 400 will not be allowed to leave. The evaluation items may also be input by the facility user employee 400 using an IT electronic device such as a computer used at the facility. Furthermore, an electronic device for displaying the evaluation items and inputting the evaluation may be installed at the exit location. The facility use evaluation information is stored in the system of the service provider 200 or in a system accessible by that system.

[0126] In step S609, the service provider 200 analyzes and evaluates information about the facility based on the collected information collected in step S606 and the facility usage evaluation information collected in step S608. The analysis and evaluation of the information about the facility may be performed by a partner company contracted with the service provider 200. As described above, some of the collected information collected in step S606 may have been provided to the facility user 300, the facility user employee 400, and the facility user employee 400's supervisor in real time or periodically. The analysis and evaluation may be performed to optimize the achievement and cost of the facility user's 300 management items. The analysis and evaluation may also include tasks such as reviewing the specifications of the facility user's 300 management items, reviewing the method for realizing the specifications of the management items, and reviewing the interface for executing the specifications of the management items, so that the facility usage evaluation information is optimized. The analysis and evaluation may also include reviewing equipment to accommodate new costs for the facility user 300. The above tasks may be performed independently or collaboratively by software installed in the electronic devices of the service provider 200 or the partner company.

[0127] In step S610, based on the analysis and evaluation performed in step S609, specification changes, additions, deletions, and control method changes for the materials included in the space package, or changes to each space package, can be provided to the facility user 300. In addition, the improvement methods based on the analysis and evaluation provided to the facility user 300 can also include costs related to the improvement methods. In addition, the improvement methods may include matters related to costs and facilities related to upgrading or downgrading the certification mark.

[0128] According to the above steps, the service provider 200 can not only provide the facilities of the facility provider 100 with the commercial materials it possesses or can obtain in response to the requests of the facility provider 100 or the facility user 300, but also propose services with improved added value. For example, depending on the commercial materials installed in the facility, the service provider 200 can assist in obtaining a certification mark for the facility, support the operation and control of the commercial materials, collect and provide information related to the operation and control results of the commercial materials, analyze and evaluate the information, and visualize the value of the facility. In addition, the service provider 200 can provide a service that appropriately matches the requirements of the facility user 300 looking for a facility to use, such as a shared office, with the specifications of the facility provider 100 who wants to provide unused facilities.

[0129] (Example of the operation of the matching service of the Shared Office Matching Service Support System 1000) FIG. 7 is a flowchart showing an example of the operation of the matching service of the shared office matching service support system 1000.

[0130] In step S701, the service provider 200 extracts the requirements of the facility user 300. The management items included in the requirements of the facility user 300 may include management items related to labor, security, health and safety, productivity and operations, etc. The requirements of the facility user 300 may also include the acquisition of certification marks such as CCDS, WELL Health-Safety Rating, and LEED.

[0131] In step S702, the service provider 200 extracts response items that can be realized using the equipment installed in the facility of the facility provider 100 in response to the facility user 300's request items. The facility may not necessarily have all of the response items that can be provided to meet the facility user 300's request items. Furthermore, the request items have specifications, and the specifications of the response items may exceed or fall short of the specifications of the request items. The service provider 200 can simply extract response items and their specifications based on the equipment owned by the facility of the facility provider 100. However, the service provider 200 can also select products that it owns or has available to meet the facility user 300's request items and provide them to the facility of the facility provider 100. In this way, in step S702, in addition to extracting response items that can be realized using the equipment already installed in the facility, it is also possible to propose and install products that meet the request items to the facility provider 100 and prepare response items. Details will be described in the flowchart of FIG. 8.

[0132] In step S703, the service provider 200 compares and evaluates the specifications of the requested items of the facility user 300 with the specifications of corresponding items that can be realized by the equipment installed in the facility of the facility provider 100. If the specifications of the corresponding items exceed the specifications of the requested items, a positive evaluation is given, for example, a positive numerical value is associated with them. On the other hand, if the specifications of the corresponding items are lower than the specifications of the requested items, a negative evaluation is given, for example, a negative numerical value is associated with them. After weighting the requested items of the facility user 300, the service provider 200 can also quantify the evaluation of all requested items.

[0133] In step S704, the service provider 200 provides the facility user 300 with candidate facilities whose evaluation results, such as the quantification results executed in step S703, are at or above a predetermined level, and the corresponding evaluation results. If necessary, the service provider 200 can also provide the evaluation results to the facility provider 100. Furthermore, if there are no compatible items that can meet the facility user 300's requirements, all of the relevant required items can be included in the evaluation results and output. Furthermore, a facility that does not meet the facility user 300's requirements in more than a predetermined number of items may not be selected as a candidate facility. Furthermore, a facility that cannot meet the requirements specifically specified by the facility user 300 may not be selected as a candidate facility.

[0134] In step S705, the facility user 300 determines or reconsiders a facility to use from the candidate facilities. If the facility user 300 determines a facility to use from the candidate facilities (step S705: YES), the process of determining a facility to use ends. If the facility user 300 cannot determine a facility to use from the candidate facilities (step S705: NO), the process proceeds to step S706.

[0135] In step S706, the service provider 200 evaluates the unmet requirements of the facility user 300. That is, if the reason why the facility to be used was not determined in step S705 is that there is no corresponding item that can meet the required items, the service provider 200 selects equipment that meets the required items and their specifications. Also, if the reason why the facility to be used was not determined in step S705 is the cost of a corresponding item that can meet the required items, the service provider 200 selects equipment that meets the required item specifications within the cost range.

[0136] In step S707, the service provider 200 calculates the cost of the facility selected in step S706.

[0137] In step S708, the service provider 200 presents the cost of the selected equipment calculated in step S707 to the facility user 300. Furthermore, if the total cost for the facilities used by the facility user 300 is predetermined, the equipment of the facilities corresponding to the requested items may also be reviewed to adjust the costs. In this case, the service provider 200 presents to the facility user 300 the cost of reviewing the corresponding items and the cost of equipment that satisfies the specifications of the unresolved corresponding items.

[0138] In step S709, the facility user 300 determines or reconsiders a facility to use from the candidate facilities, referring to the results presented in step S708. If the facility user 300 determines a facility to use from the candidate facilities (step S709: YES), the process for determining a facility to use ends. If the facility user 300 cannot determine a facility to use from the candidate facilities (step S709: NO), the process proceeds to step S710.

[0139] In step S710, the facility user 300 reviews the requested items, changes, deletes, or adds requested items and / or the specifications of the requested items, and the process returns to step S701.

[0140] According to the above steps, the facility user 300 can easily search for facilities that satisfy the required items and the specifications of the required items. In this case, the facility user 300 can easily compare and search for the costs of equipment that satisfy the required items and the specifications of the required items and the total cost of the facilities. As a result, the facility user 300 can also reconsider the required items and the specifications of the required items, and the facility user 300 can easily consider or decide on an appropriate facility to use.

[0141] (Example of the operation of the space package proposal service of the Shared Office Matching Service Support System 1000) 8 is a flowchart showing an example of the operation of the space package and other proposal service of the shared office matching service support system 1000. This flowchart is a flowchart showing the operation executed when the facility provider 100 acquires a certification mark for a facility owned by the facility provider 100, when remodeling the facility to one equipped with appropriate equipment, or when upgrading a facility currently in use.

[0142] In step S801, the service provider 200 presents to the facility provider 100 information about the facility, including control items related to the equipment of the facility owned by the facility provider 100.

[0143] In step S802, the service provider 200 presents to the facility provider 100 information on competing facilities of other parties that may compete with the facilities owned by the facility provider 100.

[0144] In step S803, the service provider 200 extracts required items for each grade of the certification mark, required items of the facility user 300 who is searching for a facility to use, or new required items of the facility user 300 who is using the facility provider 100. The service provider 200 presents the extracted required items and the specifications of the required items to the facility provider 100.

[0145] In step S804, the service provider 200 presents to the facility provider 100 information about the facility, including control items related to the equipment of the facility owned by the facility provider 100, and information about the differences between the required items extracted in step S804 and the specifications of the required items.

[0146] In step S805, the service provider 200 calculates the installation cost and running cost of the equipment or space package that satisfies the difference information, and presents the equipment installation cost and the equipment running cost to the facility provider 100 as differential costs.

[0147] In step S806, the service provider 200 determines specifications for each difference item, extracts candidate facilities that meet the determined specifications, calculates installation costs and running costs for each candidate facility, and presents them to the facility provider 100. The facility provider 100 determines the facilities or space packages to be installed and determines the specifications.

[0148] In step S807, the service provider 200 adds up the costs for each specification determined in step S806 and presents the total cost to the facility provider 100.

[0149] In step S808, the facility provider 100 decides on or reconsiders the equipment or installation package to be installed. If the facility provider 100 decides on the equipment or installation package to be installed (step S808: YES), the selection process ends and the facility provider 100 proceeds to the installation of the equipment or installation package. If the facility provider 100 decides to reconsider the equipment or installation package to be installed (step S808: NO), the process returns to step S806, and the facility provider 100 performs the reconsideration.

[0150] According to the above steps, the facility provider 100 can easily decide on the equipment to be introduced when obtaining a certification mark for the facility he / she owns, remodeling the facility to one equipped with appropriate equipment, or upgrading the facility that is currently being used.

[0151] (Example of operation related to the operation of the shared office matching service support system 1000) 9 is a flowchart showing an example of operations related to the operation of the shared office matching service support system 1000. This flowchart can also be an example of a flowchart showing facility users 300 how management items are managed in the facility they are using.

[0152] In step S901, it is determined whether the facility user employee 400 is attempting to enter the selected facility. For example, it is determined whether the facility user employee 400 has entered personal information into the labor management equipment and security equipment. If it is determined that the facility user employee 400 is attempting to enter the selected facility (step S901: YES), the system proceeds to step S902. If it is determined that the facility user employee 400 is not attempting to enter the selected facility (step S901: NO), the system proceeds to step S903.

[0153] In step S902, entry management corresponding to the facility's management level is performed on the input personal information. For example, at all management levels, including lower management levels, the input personal information, such as name, affiliation, entry time, and measured body temperature, is managed and stored in the system, and entry is permitted. At higher management levels, whether the facility user employee 400 attempting to enter the room is wearing a mask is monitored, and if the employee is wearing a mask, entry is permitted. At higher management levels, whether the facility user employee 400 attempting to enter the room is a close contact of a patient with an infectious disease is monitored, and if the employee is a close contact, entry is not permitted. Furthermore, at higher management levels or higher, the system can measure and record vital signs, such as facial expression, pulse rate, and oxygen saturation, of the facility user employee 400 attempting to enter the room. Next, the system proceeds to step S903.

[0154] In step S903, it is determined whether the control items for the items managed in step S902 are met, and the system unlocks or locks the gate device. If the control items are met and the system unlocks the gate device (step S903: YES), the system proceeds to step S904. If the control items are not met and the system locks the gate device (step S903: NO), the system returns to step S901. In this case, the system may notify the employee or other person attempting to enter the room that they are not allowed to enter and, if necessary, the reason for this, by means of visual and / or audio information.

[0155] In step S904, the system guides the facility user employee 400 to enter the facility. For example, the system may notify the facility user employee 400 by visual and / or audio information that the facility user employee 400 is authorized to enter. The system then proceeds to step S905.

[0156] In step S905, the system begins managing the movement of facility user employee 400 within the facility. For example, at all management levels, the system acquires location information of facility user employee 400 within the facility, and records and manages other facility users who are in close proximity to facility user employee 400, the time of proximity, and the location information. The specific distance that constitutes proximity can be set to any value in the system. Furthermore, at all management levels, the system manages ventilation in the area where facility user employee 400 is located and records ventilation information. Furthermore, at all management levels, the system records and manages whether facility user employee 400 has properly performed sterilization work during movement.

[0157] In step S906, when the system detects that the facility user employee 400 has begun solo work within the facility, it begins management and recording according to the management level. For example, at all management levels, the system continuously measures, records, and manages the body temperature of the facility user employee 400, enabling the detection of any abnormalities in the facility user employee's 400 health. The system also records and manages the operation status and communication connection status of the electronic devices used by the facility user employee 400. If the communication connection status is poor, the system can implement the measures described above to improve the communication connection status. Furthermore, at higher management levels or higher, the system can measure and manage environmental information, including air quality, in the area where the facility user employee 400 is performing solo work and record the measurement results. At higher management levels or higher, the system can also measure and record vital information, such as facial expressions, pulse rate, and oxygen saturation, of the facility user employee 400 performing solo work.

[0158] In step S907, the system determines whether or not it has detected that the facility user employee 400 is starting a conference within the facility. If the system detects that the facility user employee 400 is starting a conference within the facility (step S907: YES), the system proceeds to step S908. If the system does not detect that the facility user employee 400 is starting a conference within the facility (step S907: NO), the system proceeds to step S909.

[0159] In step S908, when the system detects that a facility user employee 400 is starting a meeting within the facility, it begins management and recording according to the management level. For example, at all management levels, the system may exclude an employee from participating in a meeting if their body temperature exceeds a predetermined threshold. For example, the system may notify the employee through visual and / or audio information that the employee cannot participate in the meeting, and, if necessary, the reason for the inability to participate. Information about the employee's inability to participate in the meeting may also be output to electronic devices used by other facility user employees 400 participating in the meeting and / or to electronic devices installed in the conference room. Furthermore, for example, when employees from outside the facility participate in a meeting, the system may monitor the communication status of the electronic devices used in the meeting at all management levels, manage the communication status to maintain appropriate communication status, and record the communication status. Specific methods for improving communication status have been described above, so a detailed description will be omitted to avoid duplication.

[0160] Furthermore, for example, at a medium or higher management level, the system acquires location information of facility user employee 400 within a conference room and records and manages other facility users who are in close proximity to facility user employee 400, the time of proximity, and location information. The specific distance that "close" means can be set to any value in the system. At a medium or higher management level, the system manages ventilation in the conference room where facility user employee 400 is located and records ventilation information. At a medium or higher management level, the system also records and manages whether facility user employee 400 has properly performed sterilization work upon entering and leaving the conference room. At a higher management level, the system can also measure and manage environmental information, including air quality, in the area where facility user employee 400 is holding a meeting and record the measurement results. At a higher or higher management level, the system can also measure and record vital information, such as the voice, facial expression, pulse rate, and oxygen saturation level, of facility user employee 400 holding a meeting.

[0161] In step S909, it is determined whether the facility user employee 400 is about to leave the selected facility. For example, it is determined whether the facility user employee 400 has entered personal information into the labor management equipment and security equipment. If it is determined that the facility user employee 400 is about to leave the selected facility (step S909: YES), the system proceeds to step S910. If it is determined that the facility user employee 400 is not about to leave the selected facility (step S909: NO), the system returns to step S906.

[0162] In step S910, exit management corresponding to the facility management level is performed on the input personal information. For example, at all management levels, including lower management levels, the name, affiliation, and exit time are managed from the input personal information, stored in the system, and exit is permitted. Furthermore, at higher management levels, management is performed to determine whether the facility user employee 400 attempting to exit has been evaluated for the facility. As described above, the evaluation can be performed before or at the time of exit using an electronic device used by the facility user employee 400 or an electronic device installed in the exit area. When personal information is entered, the system can check whether all evaluation items have been entered.

[0163] In step S911, the system guides the facility user employee 400 to exit the facility. For example, the system may notify the facility user employee 400 by visual and / or audio information that the facility user employee 400 is permitted to exit the facility.

[0164] According to the above steps, the system operates the facility appropriately in response to the management items requested by the facility user 300, records the operation status, and enables the facility user 300 to check and evaluate the operation status and provide feedback on the operation method, etc.

[0165] (Example of operation related to output of operational information of the shared office matching service support system 1000) FIG. 10 is a flowchart showing an example of an operation related to the output of operational information of the shared office matching service support system 1000. This flowchart is an example of a flowchart showing how management items are notified to facility users 300 and the like at the facility. Information related to the management items can be notified to electronic devices such as smartphones and portable electronic devices used by facility users 400, and to electronic devices such as smartphones and portable electronic devices used by the superiors of the facility users 400. The system according to this embodiment can also have an interface function that enables information to be sent and received between the electronic devices used by the facility users 400 and the electronic devices used by the superiors of the facility users 400.

[0166] In step S1001, it is determined whether the facility user employee 400 is attempting to enter the selected facility. For example, it is determined whether the facility user employee 400 has entered personal information into the labor management equipment and security equipment. If it is determined that the facility user employee 400 is attempting to enter the selected facility (step S1001: YES), the system proceeds to step S1002. If it is determined that the facility user employee 400 is not attempting to enter the selected facility (step S1001: NO), the system proceeds to step S1003.

[0167] In step S1002, entry information corresponding to the facility management level is output for the entered personal information. For example, at all management levels, including lower management levels, the name, affiliation, entry time, and measured body temperature from the entered personal information are notified to the supervisor, stored in the system, and entry is permitted. At higher management levels, whether the facility user employee 400 attempting to enter is wearing a mask is monitored, and if the employee is wearing a mask, entry is permitted. At higher management levels, whether the facility user employee 400 attempting to enter is a close contact of a patient with an infectious disease is monitored, and if the employee is a close contact, entry is not permitted. At higher management levels or above, the system measures the facial expression, pulse rate, oxygen saturation, and other vital signs of the facility user employee 400 attempting to enter, and can notify and record the information to the supervisor and the employee. Next, the system proceeds to step S1003.

[0168] In step S1003, it is determined whether the control items for the items managed in step S1002 are met, and the system unlocks or locks the gate device. If the control items are met and the system unlocks the gate device (step S1003: YES), the system proceeds to step S1004. If the control items are not met and the system locks the gate device (step S1003: NO), the system returns to step S1001. In this case, the system may notify the employee or other person attempting to enter the room that they are not allowed to enter and, if necessary, the reason for this, by means of visual and / or audio information.

[0169] In step S1004, the system guides the facility user employee 400 to enter the facility. For example, the system may notify the facility user employee 400 by visual and / or audio information that the facility user employee 400 is authorized to enter. The system then proceeds to step S1005.

[0170] In step S1005, the system begins outputting information about the facility user employee 400's movements within the facility. For example, at all management levels, the system acquires the facility user employee 400's location information within the facility and notifies the facility user employee 400 of other facility users who have been in close proximity to the facility user employee 400, the proximity time, and the location information to the facility user employee and the employee. The specific distance that constitutes proximity can be set to any value in the system. The facility user employee 400, upon recognizing the information, can adjust the proximity time and / or proximity distance to take infection control measures. Furthermore, the supervisor, upon receiving the information, may notify the facility user employee 400 of the information to take infection control measures. Furthermore, at all management levels, the system manages ventilation in the area where the facility user employee 400 is located and notifies the supervisor and the employee of the ventilation information. Furthermore, at all management levels, the system notifies the supervisor and the employee of whether the facility user employee 400 properly performed sterilization work during his or her movements. The facility user employee 400, upon recognizing that he or she has not properly performed sterilization work, can take action to properly perform sterilization work. Furthermore, the superior who receives the information may notify the facility user employee 400 to carry out sterilization work.

[0171] In step S1006, when the system detects that the facility user employee 400 has begun solo work within the facility, it outputs management information according to the management level. For example, at all management levels, the system continuously measures the temperature of the facility user employee 400 and notifies the employee's supervisor and the employee. The system also notifies the employee's supervisor and the employee of the operation status and communication connection status of the electronic devices used by the facility user employee 400. If the communication connection status is poor, the system can implement the measures described above to improve the communication connection status. Furthermore, at a higher management level or higher, the system can measure environmental information, including air quality, in the area where the facility user employee 400 is performing solo work and notify the employee's supervisor and the employee of the measurement results. At a higher management level or higher, the system can also measure the facial expression, pulse rate, oxygen saturation, and other vital signs of the facility user employee 400 performing solo work and notify the employee.

[0172] In step S1007, the system determines whether or not it has detected that the facility user employee 400 is starting a conference within the facility. If the system detects that the facility user employee 400 is starting a conference within the facility (step S1007: YES), it proceeds to step S1008. If the system does not detect that the facility user employee 400 is starting a conference within the facility (step S1007: NO), it proceeds to step S1009.

[0173] In step S1008, when the system detects that a facility user employee 400 is starting a conference within the facility, it outputs management information according to the management level. For example, at all management levels, the system excludes an employee from participating in a conference if their body temperature exceeds a predetermined threshold. For example, the system can notify the employee by visual and / or audio information that the employee cannot participate in the conference, and, if necessary, the reason for the inability to participate. Information about the employee's inability to participate in the conference may also be output to electronic devices used by other facility user employees 400 participating in the conference and / or to electronic devices installed in the conference room. Furthermore, for example, when an employee from outside the facility participates in a conference, the system monitors the communication status of the electronic devices used in the conference, manages them to maintain appropriate communication status, and notifies the employee's supervisor and the employee of the communication status. Specific methods for improving communication status have been described above, so a detailed description will be omitted to avoid duplication.

[0174] Furthermore, for example, at a medium or higher management level, the system acquires location information of the facility user employee 400 in a conference room and notifies the facility user employee 400 of other facility users who are in close proximity to the facility user employee 400, the time of proximity, and the location information to the facility user employee and the employee. The specific distance that constitutes proximity can be set to any value in the system. At a medium or higher management level, the system manages ventilation in the conference room where the facility user employee 400 is located and notifies the facility user employee 400 of the ventilation information to the facility user employee and the employee. At a medium or higher management level, the system notifies the facility user employee 400 of the supervisor and the employee whether the facility user employee 400 properly performed sterilization procedures when entering and leaving the conference room. At a higher management level, the system can also measure environmental information, including air quality, in the area where the facility user employee 400 is holding a meeting and notify the facility user employee 400 of the measurement results to the facility user employee and the employee. At a higher management level, the system can also measure vital signs, such as the voice, facial expression, pulse rate, and oxygen saturation level, of the facility user employee 400 holding a meeting and notify the facility user employee and the employee.

[0175] In step S1009, it is determined whether the facility user employee 400 is about to leave the selected facility. For example, it is determined whether the facility user employee 400 has entered personal information into the labor management equipment and security equipment. If it is determined that the facility user employee 400 is about to leave the selected facility (step S1009: YES), the system proceeds to step S1010. If it is determined that the facility user employee 400 is not about to leave the selected facility (step S1009: NO), the system returns to step S1006.

[0176] In step S1010, exit information corresponding to the facility management level is output for the entered personal information. For example, at all management levels, including lower management levels, the name, affiliation, and time of exit from the entered personal information are notified to the supervisor and the employee, stored in the system, and the employee is permitted to leave. Furthermore, at higher management levels, the supervisor and the employee are notified whether an evaluation of the facility used by the facility user employee 400 about to leave has been performed. As described above, the evaluation can be performed before or at the time of exit using an electronic device used by the facility user employee 400 or an electronic device installed in the exit area. When entering personal information, the system can check whether all evaluation items have been entered.

[0177] In step S1011, the system guides the facility user employee 400 to exit the facility. For example, the system may notify the facility user employee 400 by visual and / or audio information that the facility user employee 400 is permitted to exit the facility.

[0178] According to the above steps, the system outputs information on the appropriate operation of the facility in response to the management items requested by the facility user 300, enabling the facility user employee 400, the facility user 300, and the facility user's 300's supervisor to recognize the operating status.

[0179] As explained above, businesses that can provide facility equipment can appropriately match the needs of businesses that may be able to use the facility with the seeds of the facility-owning business, thereby improving the satisfaction of facility users.

[0180] The features of the shared office matching service support system according to the above-described embodiment will be described below with reference to the operational block diagram in FIG.

[0181] The shared office matching service support system according to the first aspect of the present disclosure is preferably managed by a service provider that acts as an intermediary between a facility provider that owns a facility 100F and a facility user who wishes to use the facility. Preferably, equipment 100E corresponding to at least some of the management items for the facility 100F that the facility user wishes to use is installed in the facility. The service provider's system preferably includes an output unit 241 that outputs the management status of the management items to the facility user, and a user selection action recognition unit 231 that displays the degree of match between the equipment specifications and the management item specifications for each facility and accepts the facility user's selection action for the facility.

[0182] According to the present disclosure, businesses that can provide facility equipment can appropriately match the needs of businesses that may be able to use the facility with the seeds of the facility-owning business, thereby improving the satisfaction of facility users.

[0183] The matching degree of the shared office matching service support system according to the second aspect of the present disclosure preferably indicates whether the specifications of the facility 100E exceed the specifications of the management items, or the extent to which the specifications of the facility 100E exceed or do not exceed the specifications of the management items. The matching degree is preferably displayed for each management item of the facility 100F. If there is no facility 100E that can manage the management items and / or if there is a facility 100E that does not meet the specifications of the management items, it is preferable to include a display unit 232 in which the management items related to the facility are displayed separately from the management items indicating the matching degree.

[0184] According to the present disclosure, facility users can easily recognize whether the specifications of a management item are met by the management item that indicates the matching degree or the management item that is displayed separately from the matching degree.

[0185] The shared office matching service support system according to the third aspect of the present disclosure preferably includes an equipment selection unit 233 when there is no equipment 100E that can manage the management items and / or when there is equipment 100E that does not satisfy the specifications of the management items. The equipment selection unit 233 preferably selects equipment 100E that satisfies the specifications of the management items. When the introduction cost of the selected equipment 100E into the facility and the operating cost of the facility including the selected equipment 100E exceed the cost required of the facility by the facility user, the equipment selection unit 233 preferably does not display information about the facility on the display unit 232.

[0186] According to the present disclosure, if the cost of equipping a facility to meet the specifications of the management items exceeds the cost required by the facility user, the facility will not be displayed, allowing the facility user to efficiently and easily select the desired facility.

[0187] The shared office matching service support system according to the fourth aspect of the present disclosure preferably includes an equipment selection unit 233 when there is no equipment 100E capable of managing the management items and / or there is equipment 100E that does not satisfy the specifications of the management items. The equipment selection unit 233 preferably selects equipment 100E that satisfies the specifications of the management items. When the installation cost of the selected equipment into the facility and the operating cost of the facility including the selected equipment exceed the cost required by the facility user for the facility, the equipment selection unit 233 preferably executes the following process. That is, for equipment whose specifications exceed the specifications of the management items, the equipment selection unit 233 preferably selects downgraded equipment whose specifications are within the range that satisfies the specifications of the management items. Furthermore, the equipment selection unit 233 preferably selects equipment whose installation costs and operating costs for the selected equipment are within the costs required by the facility user for the facility, and displays the selected equipment on the display unit 232.

[0188] According to the present disclosure, it may be possible to select facility equipment so that it is at or below the cost required by the facility user, thereby enabling the facility user to be aware of all candidate facilities that may have suitable equipment.

[0189] The shared office matching service support system according to the fifth aspect of the present disclosure preferably includes a cost input unit 234. The cost input unit 234 preferably receives input of the cost requested by the facility user for each management item and / or inputs the cost requested by the facility user for the facility. The cost input unit preferably allows input of new costs requested by the facility user for each management item and / or for the facility with respect to the introduction cost of the selected equipment into the facility and the operating cost of the facility including the selected equipment.

[0190] According to the present disclosure, facility users may be able to freely vary the cost they request from the facility, thereby changing the facilities at the facility that may be available for use, while displaying and selecting from all candidate facilities.

[0191] The shared office matching service support system according to the sixth aspect of the present disclosure preferably includes a change selection unit 261 that selects a change in the grade of the service provider's facilities or a change in the facilities when the output management status does not satisfy the specifications of the management items. The shared office matching service support system preferably includes a display unit 232 that presents the selected information.

[0192] According to the present disclosure, facility users can easily recognize the management status of the facility, check whether the specifications of the required management items are being met, and provide appropriate feedback to the facility's equipment.

[0193] The service provider's facility 100E in the shared office matching service support system according to the seventh aspect of the present disclosure preferably includes commercial materials whose specifications are determined and sold by the service provider. Alternatively, the service provider's facility 100E in the shared office matching service support system preferably includes commercial materials whose specifications are determined and sold by an entity that has a capital parent-child relationship with the service provider.

[0194] According to the present disclosure, the specifications of the equipment installed at the facility can be easily understood by the service provider, allowing the facility provider and the facility provider to propose appropriate equipment, enabling appropriate control and maintenance of the equipment.

[0195] The management items of the shared office matching service support system according to the eighth aspect of the present disclosure preferably include the installation of security equipment 120 for facility users' employees who use the facility. The security equipment 120 preferably includes an authentication device used when facility users' employees enter and leave the facility, and a protection processing device that prevents third parties from obtaining the details of the work the facility users' employees do at the facility.

[0196] According to the present disclosure, facility users can appropriately protect the business operations of facility users when facility users' employees use the facility.

[0197] The protection processing device of the shared office matching service support system according to the ninth aspect of the present disclosure preferably further locks and manages fixtures including lockers and cabinets used by the facility user employees 400.

[0198] According to the present disclosure, facility users can appropriately protect documents related to the facility user's business from third parties when facility users' employees use the facility.

[0199] The facility 100F of the shared office matching service support system according to the tenth aspect of the present disclosure preferably satisfies a security certification standard required by the facility user and stipulated by an organization including the facility user or a third party organization. The certification standard is preferably satisfied by the facility 100E including the security equipment 120.

[0200] According to the present disclosure, facility providers can easily provide facilities that satisfy the specifications of management items required by facility users.

[0201] The management items of the shared office matching service support system according to the eleventh aspect of the present disclosure preferably include the installation of health and safety assurance equipment 130 for facility users' employees who use the facility. The health and safety assurance equipment 130 preferably includes devices requested by the facility users from among temperature measurement devices and location tracking devices for facility users' employees, ventilation devices, lighting devices, illuminance measurement devices, and sterilization confirmation devices.

[0202] According to the present disclosure, facility users can appropriately ensure and manage the health and safety of facility users' employees when they use the facility.

[0203] The facility 100F of the shared office matching service support system according to the twelfth aspect of the present disclosure preferably satisfies certification standards for employee health and safety required by facility users and stipulated by organizations including the facility users or third-party organizations. The certification standards are preferably satisfied by the facility 100E including health and safety assurance equipment 130.

[0204] According to the present disclosure, facility providers can easily provide facilities that satisfy the specifications of management items required by facility users.

[0205] The health and safety assurance device 130 of the shared office matching service support system according to a thirteenth aspect of the present disclosure preferably records the proximity distance when an employee using the facility and another user using the facility are located within a predetermined distance. Furthermore, the health and safety assurance device 130 preferably records the proximity time indicating the time during which the employee using the facility and another user using the facility are maintained within the predetermined distance. Furthermore, if another user is infected with an infectious disease, the health and safety assurance device 130 preferably adds potentially infected person information indicating that the other user is potentially infected to the personal information of the employee using the facility if the proximity distance and proximity time meet the predetermined infection criteria.

[0206] According to the present disclosure, facility users can appropriately determine the possibility that facility users' employees will be infected with an infectious disease when using the facility, and can appropriately protect the facility users' employees.

[0207] The management items of the shared office matching service support system according to the fourteenth aspect of the present disclosure preferably include installing productivity / work support equipment 140 for facility users' facility users' employees. The productivity / work support equipment 140 preferably includes an IT environment adjustment device and an IT work support device. The IT environment adjustment device preferably adjusts the work environment of the IT-related electronic devices used by the facility users' employees at the facility to a work environment provided by the facility user. The IT work support device preferably maintains the communication status of the IT-related electronic devices used by the facility users' employees at the facility at a predetermined level or higher.

[0208] According to the present disclosure, facility users can provide facility users with a seamless work environment at the same level as working on the facility user's system when the facility users use the facility, regardless of the facility.

[0209] It is preferable that the shared office matching service support system relating to the 15th aspect of the present disclosure includes an employee selection action recognition unit 411 that accepts the facility selection action of the facility user's employee using the facility from among the facilities selected by the facility user.

[0210] According to the present disclosure, facility users can select a facility that is appropriate for them from facilities that meet the specifications of the facility user's management items.

[0211] In the shared office matching service support system according to a sixteenth aspect of the present disclosure, when the employee selection action recognition unit 411 is accessed, the employee selection action recognition unit 411 preferably performs the following operation. That is, the employee selection action recognition unit 411 preferably transmits access information to the scheduling system 380 and / or labor management system 390 of the facility user to which the facility user employee belongs. Furthermore, the scheduling system 380 and / or labor management system 390 preferably transmits the following information from the schedule related to the facility user employee to the facility user employee system 400S used by the facility user employee. The information preferably includes information about facilities included in the facility user employee's schedule, or information about the facility nearest to the facility user employee from the schedule.

[0212] According to the present disclosure, when a facility user employee selects a facility to use, the facility user employee may be able to receive advice from the facility provider on selecting a facility that suits the facility user employee's schedule.

[0213] The scheduling system 380 and / or labor management system 390 related to the shared office matching service support system according to the seventeenth aspect of the present disclosure preferably transmits the following information to the facility user employee system 400S used by the facility user employees. The information is preferably at least one of time information regarding the facility user employee's working hours, overtime hours, remaining time to be worked, and remaining time available for overtime for a predetermined period from the schedule related to the facility user employee.

[0214] According to the present disclosure, when a facility user employee selects a facility to use, the facility provider may be able to select facility usage times that suit the facility user employee's labor management.

[0215] The scheduling system 380 and / or labor management system 390 related to the shared office matching service support system according to the eighteenth aspect of the present disclosure preferably executes the following operation: That is, the scheduling system 380 and / or labor management system 390 preferably terminates the operation of the IT environment adjustment device when an employee using the facility works at the facility beyond a predetermined period of working hours or overtime hours.

[0216] According to the present disclosure, when a facility user employee uses a facility, the facility provider can provide guidance on facility use in a manner that is compatible with the labor management of the facility user employee.

[0217] The employee selection action recognition unit 411 of the shared office matching service support system according to a nineteenth aspect of the present disclosure preferably recognizes a space that an employee using the facility reserves for use in the facility. If an environmental adjustment device for adjusting the environment, including a ventilation device and / or a lighting device, is installed for the space, the employee selection action recognition unit 411 preferably recognizes a reservation setting value for the environmental adjustment device.

[0218] According to the present disclosure, when a facility user employee uses a facility, the work environment of the facility user employee's personal space can be set in advance, allowing the facility user employee to start work smoothly and potentially improving the motivation of the facility user employee.

[0219] The recognition reservation information recognized by the employee selection action recognition unit 411 of the shared office matching service support system according to the twentieth aspect of the present disclosure is preferably transmitted to a system used by the manager of the facility-using employees. When the approval action of the transmitted recognition reservation information is recognized by the approval recognition unit 370 of the manager's system, the reservation for use of the facility and the reservation for use of equipment related to the facility are preferably confirmed based on the recognition reservation information recognized by the employee selection action recognition unit.

[0220] According to the present disclosure, an employee using a facility can smoothly receive approval for a reservation for the facility from the employee's supervisor online and confirm the reservation for the facility. In addition, the supervisor of the employee using the facility can easily manage the schedule of the employee using the facility online.

[0221] It is preferable that confirmed facility reservations made by the shared office matching service support system relating to the 21st aspect of the present disclosure are shared with the facility user's scheduling system 380 and / or labor management system 390 to which the facility user employee belongs.

[0222] According to the present disclosure, facility users can easily understand the facility usage status of facility employees, making it possible to appropriately manage the labor of facility users.

[0223] The health and safety assurance equipment 130 of the shared office matching service support system according to the 22nd aspect of the present disclosure preferably includes devices requested by facility users. The devices preferably include a location tracking device for facility users in the facility's conference space or shared space, a ventilation device, and a sterilization confirmation device. The health and safety assurance equipment 130 preferably uses the devices to determine whether the facility users comply with predetermined infection control standards.

[0224] According to the present disclosure, it is possible to appropriately and quickly determine the possibility of facility users contracting an infectious disease based on the movement history of facility users in conference spaces or shared spaces and the status of infection prevention measures.

[0225] The health and safety assurance equipment 130 of the shared office matching service support system relating to the 23rd aspect of the present disclosure preferably includes devices required by facility users, such as air quality measuring devices, water quality measuring devices, and noise measuring devices.

[0226] According to the present disclosure, by closely monitoring the work environment when facility users are using equipment, it may be possible to properly recognize the facility users' evaluation of the facility and improve the work environment for facility users.

[0227] The productivity and work support facility 140 of the shared office matching service support system according to the 24th aspect of the present disclosure preferably includes a vital information acquisition device. The vital information acquisition device preferably acquires at least one of the body temperature of the facility user employee, facial expression information indicated by the appearance and gestures including the face of the facility user employee, pulse information, oxygen saturation information, and audio information in the facility's conference space or shared space.

[0228] According to the present disclosure, it may be possible to provide a comfortable space for facility users by monitoring and estimating the mental and physical state of facility users while they are using the equipment and correlating this with the work environment, work efficiency, etc. It may also be possible to monitor or promote the appropriate management of meetings or the appropriate use of shared spaces.

[0229] A shared office matching service support system according to a 24th aspect of the present disclosure preferably includes a facility user employee system 400S in which the satisfaction of facility users is input for satisfaction evaluation items that evaluate the level of satisfaction with the facility 100F. The authentication operation device preferably allows the facility user employee to leave the facility after receiving information from the facility user employee system 400S indicating that satisfaction has been input for all satisfaction evaluation items.

[0230] According to the present disclosure, it may be possible to appropriately obtain feedback information for building a facility that is highly satisfying for employees who use the facility.

[0231] The shared office matching service support system according to the 26th aspect of the present disclosure preferably executes the following process when a facility user employee 400 authenticated by the authentication operation device leaves the facility: For example, it is preferable to output visual and / or audio information to the facility user employee system 400S, prompting the facility user employee 400 to input a level of satisfaction for a satisfaction evaluation item that evaluates the employee's satisfaction with the facility.

[0232] According to the present disclosure, it may be possible to appropriately obtain feedback information for creating a facility that is highly satisfying for facility-using employees even after the facility-using employees 400 have left the facility.

[0233] The health and safety assurance equipment 130 of the shared office matching service support system according to the 27th aspect of the present disclosure preferably includes an imaging device. The imaging device preferably determines whether a user attempting to enter the facility is wearing a mask based on facial image information captured by the imaging device. If the imaging device determines that the user is not wearing a mask, the gate device included in the security equipment 120 preferably is not unlocked, and visual and / or audio information is provided to the user indicating that entry is not permitted.

[0234] According to the present disclosure, service providers can provide facilities that can ensure the health of employees using the facilities.

[0235] In the shared office matching service support system according to the 28th aspect of the present disclosure, when a user whose personal information is associated with infectious disease onset information or close contact information attempts to enter a facility, the authentication work device preferably performs the following operation: That is, the authentication work device preferably does not output an unlocking signal for the gate device included in security equipment 120.

[0236] According to the present disclosure, service providers can provide facilities that can ensure the health of employees using the facilities.

[0237] The facility 100E of the shared office matching service support system according to a 29th aspect of the present disclosure preferably includes a detection device 160 that detects the management status of the management items managed by the facility. It also preferably includes a change control unit 270 that changes the specifications of the management items based on the detection results of the detection device 160 and the satisfaction level of the facility users to improve the satisfaction of the facility users, and controls the facility to meet the changed specifications.

[0238] According to the present disclosure, businesses that can provide facility equipment can appropriately match the needs of businesses that may be able to use the facility with the seeds of the facility-owning business, thereby improving the satisfaction of facility users.

[0239] Although the present embodiment has been described above, the present embodiment is not limited to this, and various modifications are possible within the scope of the gist of the present embodiment. Furthermore, it is also possible to combine some or all of the various embodiments to create a new embodiment. [Explanation of symbols]

[0240] 100 Facility Providers 100F Facility Provider Facility 100E equipment 200 Service Provider 200S Service Provider System 300 Facility users 300S Facility User System 400 Facility users 400S Facility Use Employee System 1000 Shared office matching service support system

Claims

1. A shared office matching service support system managed by a service provider that acts as an intermediary between facility providers who own facilities and facility users who want to use the facilities, Among the management items for the facility that the facility user wishes to use, equipment corresponding to at least some of the management items is installed in the facility, an output unit that outputs the management status of the management items to the facility user; Displaying the degree of matching between the specifications of the equipment and the specifications of the management items for each facility; a user selection action recognition unit that receives a selection action of the facility user at the facility; a collection unit that collects facility-related information including facility information collectable from the equipment in the facility or facility use evaluation information related to use of the equipment; an analysis unit that performs an analysis related to the facility based on the facility-related information; The management items include at least one of security management items that can be realized by security equipment for facility-using employees of the facility user who use the facility, health and safety management items that can be realized by health and safety assurance equipment for facility-using employees of the facility user who use the facility, and productivity and work management items that can be realized by productivity and work support equipment for facility-using employees of the facility user who use the facility. Shared office matching service support system.

2. The matching degree indicates whether or not the specifications of the equipment exceed the specifications of the control items, or the extent to which the specifications of the equipment exceed the specifications of the control items, and the matching degree is displayed for each of the control items of the facility, A shared office matching service support system as described in claim 1, wherein if there is no equipment capable of managing the management items and / or if there is equipment that does not meet the specifications of the management items, the management items related to the equipment are displayed separately from the management items indicating the degree of matching.

3. an equipment selection unit that selects equipment that satisfies the specifications of the management items when there is no equipment that can manage the management items and / or when there is equipment that does not satisfy the specifications of the management items; The shared office matching service support system of claim 1, wherein the equipment selection unit does not select information about the facility if the cost of introducing the selected equipment into the facility and the operating cost of the facility including the selected equipment exceed the cost required by the facility user from the facility.

4. an equipment selection unit that selects equipment that satisfies the specifications of the management items when there is no equipment that can manage the management items and / or when there is equipment that does not satisfy the specifications of the management items; The shared office matching service support system of claim 1, wherein the equipment selection unit, when the introduction cost of the selected equipment into the facility and the operating cost of the facility including the selected equipment exceed the cost required by the facility user for the facility, selects downgraded equipment having specifications within a range that meets the specifications of the management items for equipment having specifications that exceed the specifications of the management items, and selects equipment whose introduction costs and operating costs for the selected equipment are within the costs required by the facility user for the facility.

5. A shared office matching service support system as described in claim 3 or 4, comprising a cost input unit in which the cost requested by the facility user for each management item is input, and / or the cost requested by the facility user for the facility is input, and the cost input unit includes a cost input unit in which new costs requested by the facility user for each management item and / or for the facility can be input for the cost of introducing the selected equipment into the facility and the operating cost of the facility including the selected equipment.

6. A shared office matching service support system as described in any one of claims 1 to 5, including a change selection unit that selects changing the grade of the service provider's equipment or changing the equipment when the output management status does not meet the specifications of the management item.

7. A shared office matching service support system as described in any one of claims 1 to 6, including an employee selection action recognition unit that accepts the selection action of a facility by an employee using the facility of the facility user from among the facilities selected by the facility user.

8. A shared office matching service support system as described in claim 7, wherein when there is access to the employee selection action recognition unit, information regarding the facilities included in the schedule for the facility user employee, or information regarding the facility nearest to the facility user employee from the schedule, is sent to a system used by the facility user employee.

9. A shared office matching service support system as described in claim 8, which transmits at least one of time information, such as working hours, overtime hours, remaining time to be worked, and remaining time available for overtime, for a specified period from the schedule of the facility user employee to a system used by the facility user employee.

10. A shared office matching service support system as described in any one of claims 7 to 9, wherein when the facility user employee works at the facility beyond a specified period of working hours or overtime hours, the operation of an IT environment adjustment device for adjusting the working environment of IT-related electronic devices used by the facility user employee at the facility to a working environment provided by the facility user is terminated.

11. The shared office matching service support system described in claim 7, wherein the employee selection action recognition unit recognizes the space that the facility user employee reserves for use in the facility, and if the space is equipped with an environmental adjustment device for adjusting the environment, including a ventilation device and / or lighting device for the space, recognizes the reservation setting value for the environmental adjustment device.

12. A shared office matching service support system as described in claims 7 to 9 or claim 11, wherein when an approval action by the manager of the employee using the facility is recognized for the recognized reservation information recognized by the employee selection action recognition unit, a reservation for use of the facility and a reservation for use of equipment related to the facility are confirmed based on the recognized reservation information recognized by the employee selection action recognition unit.

13. A shared office matching service support system as described in claim 12, wherein the confirmed reservation for facility use is shared with the scheduling system and / or labor management system of the facility user to which the facility user employee belongs.

14. the facility usage evaluation information is satisfaction level information including a plurality of satisfaction level evaluation items for the facility, A shared office matching service support system described in any one of claims 7 to 13, wherein an authentication operation device used when the facility user employee enters or leaves the facility allows the facility user employee to leave the facility after receiving information from the system indicating that satisfaction has been entered for all satisfaction evaluation items.

15. The shared office matching service support system of claim 14, wherein visual and / or audio information is output to prompt the facility user employee to input their level of satisfaction for satisfaction evaluation items that evaluate their satisfaction with the facility, when triggered by the facility user employee authenticated by the authentication operation device leaving the facility.

16. the facility information is a management status of the management items that can be detected by a detection unit installed in the facility, A shared office matching service support system as described in any one of claims 1 to 15, which includes a change control unit that changes the specifications of the management items based on the management status and the satisfaction level of the facility users to improve the satisfaction level of the facility users, and controls the equipment to meet the changed specifications.

17. A shared office matching service support system managed by a service provider that acts as an intermediary between facility providers who own facilities and facility users who want to use the facilities, an acquisition unit that acquires request items including management items for the facility that the facility user wishes to use; an extraction unit that extracts corresponding items or specifications of the corresponding items that can be realized by equipment installed in the facility based on the required items or specifications of the required items; an evaluation unit that evaluates the corresponding items or specifications of the corresponding items; A shared office matching service support system including an output unit that outputs candidate facilities based on the evaluation.

18. a collection unit that collects facility-related information including facility information collectable from the equipment in the facility or facility use evaluation information related to use of the equipment; The shared office matching service support system according to claim 17, further comprising an analysis unit that performs analysis on the facility based on the facility-related information.

19. The shared office matching service support system according to claim 18, wherein the analysis unit analyzes at least one of whether the management items are met, the running costs of the facility, and the value of the facility.

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