Medical service support device, medical service support method, and program

Abstract

Provided are a medical operation assist apparatus, a medical operation assist method, and a program that make it possible to assist efficient implementation of a medical device handling operation. The medical operation assist apparatus is provided with a processor and a memory connected to or built into the processor. The processor acquires low operating rate medical device-identifying information enabling identification of a low operating rate medical device, which is a medical device among a plurality of medical devices used for an endoscope handling operation and which has a standard operating degree below a threshold value. The processor then outputs medical operation assist information based on the low operating rate medical device-identifying information.

Description

[Technical Field]

[0001] The technology of the present disclosure relates to a medical service support device, a medical service support method, and a program. [Background technology]

[0002] Patent Document 1 discloses a medical equipment management support device that includes an examination schedule storage unit that stores an examination schedule including the start and end times of each examination; a cleaning capacity storage unit that stores cleaning capacity information that specifies the cleaning capacity of a cleaning device that cleans the scopes used in the examination; a cleaning schedule generation unit that generates a cleaning schedule, according to the examination schedule stored in the examination schedule storage unit, for cleaning used scopes that are generated at the end of each examination using a cleaning device that has the cleaning capacity specified by the cleaning capacity information stored in the cleaning capacity storage unit; and a scope determination unit that determines whether there is a shortage of scopes to be used for each examination, according to the examination start time specified by the examination schedule and the cleaning end time specified by the cleaning schedule. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Application Laid-Open No. 2010-039560 Summary of the Invention

[0004] One embodiment of the technique of the present disclosure provides a medical service support device, a medical service support method, and a program that can support the efficient implementation of endoscope handling operations. [Means for solving the problem]

[0005] A first aspect of the technology disclosed herein is a medical work support device that includes a processor and a memory connected to or built into the processor, where the processor acquires low-availability medical device identification information that can identify low-availability medical devices, which are medical devices among multiple medical devices used in endoscope handling operations whose standard operating rate is below a threshold, and outputs medical work support information based on the low-availability medical device identification information.

[0006] A second aspect of the technology of the present disclosure is a medical work support method that includes acquiring low-availability medical device identification information that can identify low-availability medical devices, which are medical devices among multiple medical devices used in endoscopic procedure work whose standard operation rate is below a threshold, and outputting medical work support information based on the low-availability medical device identification information.

[0007] A third aspect of the technology of the present disclosure is a method for controlling a computer to store standard operating conditions of a plurality of medical devices used in endoscopic procedure work. Work This is a program for executing processing including obtaining low availability medical equipment identification information that can identify low availability medical equipment, which is medical equipment whose level is below a threshold, and outputting medical work support information based on the low availability medical equipment identification information. [Brief explanation of the drawings]

[0008] [Figure 1] 1 is a conceptual diagram showing a schematic configuration of a medical service support system. [Figure 2] 10 is a flowchart showing an example of the flow of an endoscope handling business. [Figure 3] 2 is a block diagram showing an example of the hardware configuration of an electrical system of the endoscope department management device. FIG. [Figure 4] 1 is a block diagram showing an example of the functions of a CPU and the contents of storage in the main body of an endoscope department management device. FIG. [Figure 5] FIG. 10 is a conceptual diagram showing an example of the contents of an endoscopic examination management database. [Figure 6] FIG. 2 is a conceptual diagram illustrating an example of the contents of a washer management database. [Figure 7]FIG. 2 is a block diagram showing an example of a hardware configuration of an electrical system of the support device server. [Figure 8] 2 is a block diagram showing an example of the functions of a CPU and the contents of storage in a support device server. FIG. [Figure 9] FIG. 2 is a block diagram showing an example of the contents stored in a management information storage device. [Figure 10] 10 is a flowchart illustrating an example of the flow of a management device control process. [Figure 11A] 10 is a flowchart showing an example of the flow of medical service support processing according to the first embodiment. [Figure 11B] This is a continuation of the flowchart shown in FIG. 11A. [Figure 11C] This is a continuation of the flowchart shown in FIG. 11B. [Figure 11D] This is a continuation of the flowchart shown in FIG. 11C. [Figure 11E] This is a continuation of the flowchart shown in Figures 11A and 11D. [Figure 12] FIG. 4 is a screen diagram showing an example of a medical service support screen according to the first embodiment. [Figure 13] 10 is a flowchart showing an example of the flow of medical service support processing according to the second embodiment. [Figure 14] FIG. 11 is a screen diagram showing an example of a medical service support screen according to the second embodiment. [Figure 15] 11 is a flowchart showing an example of the flow of medical service support processing according to the third embodiment. [Figure 16] FIG. 11 is a screen diagram showing an example of a medical service support screen according to the third embodiment. [Figure 17] 13 is a flowchart showing an example of the flow of medical service support processing according to the fourth embodiment. [Figure 18] FIG. 13 is a screen diagram showing an example of a medical service support screen according to the fourth embodiment. DETAILED DESCRIPTION OF THE INVENTION

[0009] An example of an embodiment of a medical service support device, a medical service support method, and a program according to the technology of the present disclosure will be described with reference to the accompanying drawings.

[0010] [First embodiment] 1, a medical service support system 10 includes an endoscopy department management device 12, a plurality of examination room equipment 14, a manual washing device 16, an automatic washing device 18, and a medical service support device 20. Here, the medical service support device 20 is an example of a "medical service support device" according to the technology of the present disclosure.

[0011] The medical service support system 10 is a system that supports endoscope handling work. In this first embodiment, endoscope handling work refers to work performed by a person (hereinafter also referred to as an "endoscopic examination worker") who is engaged in examinations using an endoscope 24 (hereinafter also referred to as an "endoscopic examination") in a medical facility (e.g., a hospital). Endoscope handling work includes endoscopic examinations, manual cleaning work, and automatic cleaning work. Endoscopic examinations are an example of "endoscopic procedure work" related to the technology of the present disclosure, and are performed by doctors, etc.

[0012] The medical facility owns a plurality of endoscopes 24, and a type of endoscope 24 corresponding to the examination item is used in each of the plurality of examination room equipment 14. Examples of types of endoscopes 24 include upper gastrointestinal scopes, pancreatic duct scopes, bile duct scopes, duodenal scopes, large intestinal scopes, intracerebral scopes, ENT scopes, and bronchial scopes.

[0013] The endoscope 24 includes an insertion section 24A, an imaging section 24B, an operation section 24C, and a universal cord 24D. The insertion section 24A is inserted into the subject.

[0014] The imaging unit 24B is provided at the tip of the insertion unit 24A. The imaging unit 24B has a CMOS (complementary metal oxide semiconductor) type imaging element. Note that instead of the CMOS type imaging element, a CCD (charge coupled device) type imaging element may also be used.

[0015] The operation unit 24C is connected to the proximal end side of the insertion unit 24A and is held by a doctor to perform various operations. By operating the operation unit 24C, the insertion unit 24A is bent and the imaging unit 24B takes an image.

[0016] The universal cord 24D is connected to the operating unit 24C. The universal cord 24D contains a light guide (not shown), a fluid tube (not shown), and a signal cable (not shown). Connectors 26 and 28 are provided at the ends of the universal cord 24D. The connector 28 branches off from the connector 26.

[0017] A plurality of examination room facilities 14 are provided within the medical facility, and each of the examination room facilities 14 includes an examination room 30, a light source device 31, an endoscope processor device 32, a display 34, and an information processing device 36. The light source device 31, the endoscope processor device 32, the display 34, and the information processing device 36 are installed within the examination room 30 and are used in endoscopic examinations, which are part of endoscope handling operations.

[0018] There are multiple information processing devices 36, each installed at a respective one of multiple medical sites where endoscope handling operations are performed. In the first embodiment, one information processing device 36 is assigned to each examination room 30. In the first embodiment, the information processing device 36 is an example of a "medical device" according to the technology of the present disclosure.

[0019] The information processing device 36 is an example of an "information processing device" according to the technology of the present disclosure, and is used together with the endoscope 24 during an endoscopic examination. The information processing device 36 operates each time an endoscopic examination is performed on a subject in each examination room 30. The information processing device 36 operates continuously while an endoscopic examination is being performed on a subject. In other words, the period from when the operation of the information processing device 36 starts to when the operation of the information processing device 36 ends corresponds to the period during which an endoscopic examination is performed on a subject.

[0020] The connector 26 is connected to the light source device 31. When the connector 26 is connected to the light source device 31, the light guide and fluid tube in the universal cord 24D are inserted into the light source device 31. The light source device 31 supplies illumination light, water, and gas to the endoscope 24 via the light guide and fluid tube. As a result, illumination light is irradiated toward the observation site from an illumination window (not shown) on the distal end surface of the insertion section 24A. Furthermore, in response to an operation performed on the operation section 24C, water and gas are sprayed toward the observation window from a nozzle (not shown) on the distal end surface of the insertion section 24A. Note that, although an example in which the light source device 31 supplies water and gas to the endoscope 24 has been described above, this is merely an example, and at least one of the water and the gas may be supplied to the endoscope 24 from a device other than the light source device.

[0021] The connector 28 is connected to the endoscope processor device 32. When the connector 28 is connected to the endoscope processor device 32, the signal cable in the universal cord 24D is electrically connected to the endoscope processor device 32. The endoscope processor device 32 controls the operation of the endoscope 24 by supplying a control signal to the endoscope 24 via the signal cable. In addition, the endoscope 24 outputs an image signal obtained by causing the imaging unit 24B to capture an image of the observation site to the endoscope processor device 32 via the signal cable.

[0022] The endoscope processor device 32 generates moving images as images showing the observation site based on the imaging signals input from the endoscope 24. The frame rate of the moving images is, for example, 30 fps (frames per second). The endoscope processor device 32 also generates still images as images showing the observation site in response to operations performed on the operation unit 24C. The endoscope processor device 32 is connected to a display 34, and causes the display 34 to display the images generated based on the imaging signals.

[0023] In this first embodiment, the light source device 31 and the endoscope processor device 32 are separate from the information processing device 36, but this is merely an example, and at least one of the light source device 31 and the endoscope processor device 32 may be integrated with the information processing device 36.

[0024] The information processing device 36 includes an information processing device main body 38 and a barcode reader 40. The information processing device main body 38 includes a computer having a processor and a storage device. The processor may be, for example, a CPU (Central Processing Unit). The storage device may be, for example, a combination of non-volatile memory such as an EEPROM (Electrically Erasable and Programmable Read Only Memory), an SSD (Solid State Drive), and / or an HDD (Hard Disk Drive), and a volatile memory such as a RAM (Random Access Memory).

[0025] The information processing device main body 38 is provided with an examination start button 38A. The examination start button 38A is an alternate push button. The examination start button 38A is turned on when an endoscopic examination of one subject is to be started, and is turned off when the endoscopic examination of one subject is to be ended. When the examination start button 38A is turned on, the information processing device main body 38 starts operating, and when the examination start button 38A is turned off, the information processing device main body 38 stops operating.

[0026] The endoscopy department management device 12 is connected to the information processing device main body 38. The information processing device main body 38 is assigned an information processing device ID, which is an ID (Identification) that can identify the information processing device main body 38, and the endoscopy department management device 12 centrally manages each information processing device main body 38 installed in each examination room 30 using the information processing device ID.

[0027] The endoscope processor device 32 is also connected to the information processing device main body 38. That is, the endoscope 24 is connected to the information processing device main body 38 via the endoscope processor device 32. Furthermore, a barcode reader 40 is also connected to the information processing device main body 38.

[0028] The information processing device main body 38 operates under the control of the endoscope department management device 12, and controls the operations of the endoscope processor device 32 and the barcode reader 40. The information processing device main body 38 acquires an image generated by the endoscope processor device 32 based on an imaging signal, and outputs the acquired image to the endoscope department management device 12.

[0029] The endoscope 24 is provided with a barcode 42. In the example shown in FIG. 1, the barcode 42 is provided on the operation unit 24C. The barcode 42 is encrypted information of an endoscope ID that can uniquely identify the endoscope 24. The barcode 42 is read by the barcode reader 40 when an endoscopic examination is started. The barcode reader 40 reads the barcode 42 and outputs the endoscope ID obtained to the information processing device main body 38.

[0030] The barcode reader 40 can also read a barcode (not shown) that is uniquely assigned to the subject. The barcode assigned to the subject (hereinafter also referred to as "subject barcode") is information in which a subject ID that can uniquely identify the subject is encrypted, and is attached, for example, to a band (e.g., a wristband) attached to the subject's wrist or the like. When the endoscopic examination starts, the barcode reader 40 reads the subject barcode.

[0031] The information processing device main body 38 outputs endoscopic examination information 44, in which various information about the subject identified by the subject ID is associated with various IDs, to the endoscopy department management device 12. Here, the various IDs refer to the endoscope ID obtained by reading the barcode 42 with the barcode reader 40, and the subject ID obtained by reading the subject barcode with the barcode reader 40. Here, the endoscope ID and the subject ID are exemplified as the various IDs, but the technology of the present disclosure is not limited to this, and only the endoscope ID may be used.

[0032] Here, various types of information related to the subject include, for example, images generated by the endoscope processor device 32, the examination start time, and the examination end time. The information processing device main body 38 has a clock (for example, a real-time clock) and acquires the examination start time and the examination end time from the clock. For example, the examination start time is the time when the examination start button 38A is turned on, and the examination end time is the time when the examination start button 38A is turned off.

[0033] The manual cleaning equipment 16 includes a manual cleaning room 46 and a sink 48. The sink 48 is installed in the manual cleaning room 46, and manual cleaning of the endoscope 24 is performed in the sink 48. Here, manual cleaning refers to the work of an endoscopy technician physically removing dirt from the endoscope 24 by hand using a cleaning agent, a brush, a sponge, etc.

[0034] The automatic cleaning equipment 18 includes a cleaning machine room 50, multiple cleaning machines 52, and a cleaning machine management device 54. The multiple cleaning machines 52 and the cleaning machine management device 54 are installed in the cleaning machine room 50. The cleaning machines 52 are devices that mechanically clean endoscopes 24 that have been manually cleaned. The multiple cleaning machines 52 include a single-scope cleaning machine that can clean only one endoscope 24, and a double-scope cleaning machine that can clean two endoscopes 24 together. A single-scope cleaning machine is also commonly referred to as a single-scope cleaning machine, and a double-scope cleaning machine is also commonly referred to as a double-scope cleaning machine.

[0035] A single-tube washer is provided with only one cleaning tank into which one endoscope 24 is placed, whereas a two-tube washer is provided with a first cleaning tank 56 and a second cleaning tank 58. One endoscope 24 is placed into each of the first cleaning tank 56 and the second cleaning tank 58. Hereinafter, unless it is necessary to distinguish between the cleaning tank of the single-tube washer, the first cleaning tank 56, and the second cleaning tank 58, they will be referred to as "cleaning tanks" without reference numerals.

[0036] The cleaner 52 is equipped with a reception device 60. The reception device 60 has a plurality of buttons and dials. The plurality of buttons includes a cleaning start button 60A. The cleaning start button 60A is a button that receives an instruction to the cleaner 52 to start cleaning the endoscope 24 in the cleaning tank. When the cleaning start button 60A is turned on, the cleaner 52 starts operating. When the cleaner 52 starts operating, the cleaner 52 sequentially performs cleaning with a detergent, rinsing, spin-drying, and the like on the endoscope 24 in the cleaning tank according to a predetermined program.

[0037] The cleaning time by the cleaner 52, i.e., the operating time of the cleaner 52, is specified by operating a dial included in the reception device 60. When the time specified by operating the dial has elapsed, the cleaner 52 stops operating.

[0038] The washer management device 54 includes a washer management device main body 62 and a barcode reader 64. The washer management device main body 62 includes a computer having a processor and a storage device. The processor may be, for example, a CPU. The storage device may be a combination of a non-volatile memory such as an EEPROM, SSD, and / or HDD, and a volatile memory such as RAM.

[0039] A plurality of cleaners 52 are connected to the cleaner management device main body 62, which centrally manages the plurality of cleaners 52. For example, the cleaner management device main body 62 has a clock, and acquires from the clock the cleaning start time and cleaning end time of each of the plurality of cleaners 52. The cleaning start time is the time when the cleaning start button 60A of the cleaner 52 is turned on, and the cleaning end time is the time when the operation of the cleaner 52 stops (for example, the time when cleaning of the endoscope 24 in the cleaning tank is completed).

[0040] Here, an example in which a plurality of washer 52 are centrally managed by the washer management device 54 has been described, but this is merely an example, and a plurality of washer management devices 54 may each individually manage a plurality of washer 52, or one washer management device 54 may centrally manage a plurality of washer 52. Reason It may be possible to do so.

[0041] In addition, although the time when the cleaning start button 60A is turned on is exemplified as the cleaning start time, this is merely an example, and the cleaning start time may be determined according to instructions given to a device other than the washer management device 54, such as the endoscope department management device 12. Furthermore, although the time when the operation of the washer 52 stops is exemplified as the cleaning end time, this is merely an example, and the cleaning end time may be the time when timing by a timer that manages the cleaning time ends, or the time when the cleaning start button 60A is turned off.

[0042] Each of the multiple cleaning machines 52 is assigned a cleaning machine ID, which is an ID that can identify the cleaning machine 52, and the cleaning machine management device main body 62 centrally manages the multiple cleaning machines 52 using the cleaning machine ID.

[0043] A barcode reader 64 is connected to the washer management device main body 62. The endoscope department management device 12 is connected to the washer management device main body 62, and the washer management device main body 62 operates under the control of the endoscope department management device 12, and controls the operation of the multiple washer 52 and the barcode reader 64.

[0044] The barcode 42 of the endoscope 24 that has been manually cleaned is read by the barcode reader 64. The barcode reader 64 reads the barcode 42 and outputs the endoscope ID obtained to the washer management device main body 62.

[0045] The washer management device main body 62 outputs cleaning information 66 to the endoscope department management device 12, which associates various information about the washer 52 with the endoscope ID corresponding to the endoscope scope 24 cleaned by the washer 52. Here, examples of the various information about the washer 52 include the washer ID, the cleaning start time, and the cleaning end time.

[0046] The endoscopy department management device 12 is a device that manages a department (endoscopy department) that handles endoscopy operations within a medical facility. The endoscopy department management device 12 includes an endoscopy department management device main body 68, a reception device 70, and a display 72. The display 72 is an example of a "presentation device" according to the technology of the present disclosure.

[0047] As will be described in more detail below, the endoscopy department management device main body 68 is a device configured to include a computer. A reception device 70 is connected to the endoscopy department management device main body 68. The reception device 70 has a keyboard, mouse, and / or touch panel, etc., and receives instructions from users of the endoscopy department management device 12, etc. A display 72 is connected to the endoscopy department management device main body 68. The display 72 displays various information under the control of the endoscopy department management device main body 68. Examples of the display 72 include an EL (Electro-Luminescence) display and a liquid crystal display.

[0048] The endoscopic department management device main body 68 acquires the endoscopic examination information 44 output from the information processing device main body 38 and the cleaning information 66 output from the washer management device main body 62, and executes processing using the acquired endoscopic examination information 44 and cleaning information 66. For ease of explanation, when there is no need to distinguish between the endoscopic examination information 44 and the cleaning information 66, they will be referred to as "managed information" without being assigned a reference numeral.

[0049] In this first embodiment, the endoscopy department management device 12 is connected to the medical service support device 20 via a network 22. The network 22 is, for example, the Internet. Note that the network 22 is not limited to the Internet, and may be a WAN (Wide Area Network) and / or a LAN (Local Area Network) such as an intranet. Furthermore, the endoscopy department management device 12 and the medical service support device 20 may be integrally formed, and the medical service support device 20 may have at least some of the functions of the endoscopy department management device 12.

[0050] The endoscopy department management device main body 68 exchanges information with the medical service support device 20 via the network 22. The medical service support device 20 is realized by cloud computing. Although cloud computing is exemplified here, this is merely one example, and the medical service support device 20 may be realized by a mainframe, or by network computing such as fog computing, edge computing, or grid computing.

[0051] The medical work support device 20 includes a support device server 74 and a management information storage device 76. The support device server 74 is connected to the management information storage device 76. The support device server 74 is connected to the endoscopy department management device main body 68 via the network 22, performs processing in response to requests from the endoscopy department management device main body 68, and provides the processing results to the endoscopy department management device main body 68.

[0052] The endoscopy department management device main body 68 anonymizes the endoscopic examination information 44 and transmits the anonymized endoscopic examination information 44 and the cleaning information 66 to the support device server 74. Anonymization of the endoscopic examination information 44 means anonymization of the subject identified from the subject ID included in the endoscopic examination information 44.

[0053] The support device server 74 receives the endoscopic examination information 44 and the cleaning information 66, and stores the received endoscopic examination information 44 and cleaning information 66 in the management information storage device 76. The support device server 74 selectively acquires the endoscopic examination information 44 and the cleaning information 66 from the management information storage device 76 as needed, and executes processing using the acquired information.

[0054] An example of the flow of endoscope handling work performed by an endoscopy technician is shown in Figure 2. For ease of explanation, the following description will be given on the assumption that a usable endoscopy scope 24 (for example, an endoscopy scope 24 that has been cleaned by a cleaner 52) is stored by the endoscopy technician in a storage room (not shown) within the medical facility.

[0055] In the endoscope handling operation shown in FIG. 2, first, in step ST10, an endoscopy technician takes out the endoscope 24 from the storage room and transports it into one of the multiple examination rooms 30.

[0056] In the next step ST12, the endoscope 24 is connected to the information processing device 36 in the examination room 30 via the light source device 31 and the endoscope processor device 32.

[0057] In the next step ST14, the barcode 42 of the endoscope 24 is read by the barcode reader 40 in the examination room 30. As a result, the endoscope ID of the endoscope 24 is acquired by the information processing device 36.

[0058] In the next step ST16, the examination start button 38A of the information processing device 36 is turned on. In addition, the endoscope processor device 32 is also provided with an examination start button (not shown), and the examination start button of the endoscope processor device 32 is turned on. This starts the endoscopic examination. Here, as an example, an embodiment is given in which the processing of step ST14 is performed before the processing of step ST16, but this is merely an example, and the processing of step ST16 may be performed before the processing of step ST14. In other words, the order of steps ST14 and ST16 may be reversed.

[0059] For convenience of explanation, the following description will be given on the assumption that an endoscopic examination starts when the examination start button 38A is turned on, but the technology of the present disclosure is not limited to this. For example, the endoscope processor device 32 may also have an examination start button similar to the examination start button 38A of the information processing device 36, and the endoscopic examination may start when the examination start button 38A of the information processing device 36 is turned on and the examination start button of the endoscope processor device 32 is also turned on. In this case, the endoscope processor device 32 and the information processing device 36 are examples of an "information processing device" according to the technology of the present disclosure.

[0060] In the next step ST18, a doctor or the like performs an examination using the endoscope 24 (such as capturing an image of the region to be observed by the imaging unit 24B of the endoscope 24). As a result, the information processing device 36 generates an image based on the imaging signal obtained by capturing an image by the imaging unit 24B.

[0061] In the next step ST20, the examination start button 38A of the information processing device 36 is turned off. The examination start button of the endoscope processor device 32 is also turned off. This ends the endoscopic examination. The time during which the information processing device 36 is operating is the time from when the examination start button 38A is turned on in step ST16 to when the examination start button 38A is turned off in step ST20, and corresponds to the time during which the endoscopic examination is being performed (hereinafter also referred to as "examination time").

[0062] For convenience of explanation, the following description will be given on the assumption that the endoscopic examination ends when the examination start button 38A is turned off, but the technology of the present disclosure is not limited to this. For example, the endoscopic examination may end when the examination start button 38A of the information processing device 36 is turned off and the examination start button of the endoscope processor device 32 is also turned off.

[0063] In the next step ST22, manual cleaning is performed on the endoscope 24 used in step ST18. In the next step ST24, the barcode 42 of the endoscope 24 that has been manually cleaned in the washer room 50 is read by the barcode reader 64. As a result, the endoscope ID of the endoscope 24 is obtained by the washer management device 54.

[0064] In the next step ST26, the endoscope 24 is placed in the cleaning tank of the cleaner 52. In the next step ST28, the cleaning start button 60A is turned on.

[0065] The time from the endoscopy ...

[0066] In the next step ST30, cleaning of the endoscope 24 placed in the cleaning tank in step ST26 is started by the cleaner 52. In the next step ST32, when a specified time has elapsed since the cleaning start button 60A was turned on in step ST28, cleaning of the endoscope 24 placed in the cleaning tank in step ST26 by the cleaner 52 is completed, and one endoscope handling operation is completed.

[0067] The time from when the cleaning start button 60A is turned on in step ST28 to when the cleaning of the endoscope 24 by the cleaning device 52 is completed in step ST32 is the time equivalent to the time during which the cleaning of the endoscope 24 is performed by the cleaning device 52 (hereinafter also referred to as the "automatic cleaning time").

[0068] In the next step ST34, the endoscope 24 is removed from the cleaner 52 and stored in a storage room.

[0069] In addition, if N is a natural number, the time required from the time when the Nth endoscopic examination is completed in a specific examination room 30 (the time when the examination start button 38A is turned off in step ST20 included in the Nth endoscope handling task) to the time when the N+1th endoscopic examination is started (the time when the examination start button 38A is turned on in step ST16 included in the N+1th endoscope handling task) is the time equivalent to the time spent waiting for the endoscopic examination in the specific examination room 30 (hereinafter also referred to as the ``examination waiting time'').

[0070] 3, the endoscopy department management device main body 68 includes a CPU 78, a storage 80, a memory 82, a support device communication I / F (Interface) 84, a plurality of examination room communication I / Fs 86, and a washer communication I / F 88. The CPU 78, the storage 80, the memory 82, the support device communication I / F 84, the plurality of examination room communication I / Fs 86, and the washer communication I / F 88 are connected to a bus 90.

[0071] The CPU 78 controls the entire endoscope department management device main body 68. The storage 80 is a non-volatile storage device that stores various programs, various parameters, etc. Examples of the storage 80 include an EEPROM, an SSD, and / or an HDD. The memory 82 is a memory that temporarily stores information and is used as a work memory by the CPU 78. Examples of the memory 82 include a RAM.

[0072] The support device communication I / F 84 is connected to the network 22 and controls the exchange of information between the CPU 78 and the support device server 74. For example, the support device communication I / F 84 transmits information in response to a request from the CPU 78 to the support device server 74 via the network 22, receives information transmitted from the support device server 74, and outputs the received information to the CPU 78.

[0073] An examination room communication I / F 86 is provided for each examination room 30 and is connected to the information processing device main body 38 in the examination room 30. The examination room communication I / F 86 controls the exchange of information between the CPU 78 and the information processing device main body 38. For example, the examination room communication I / F 86 transmits information in response to a request from the CPU 78 to an information processing device main body 38 specified by the CPU 78 among the multiple information processing device main bodies 38. The examination room communication I / F 86 also acquires endoscopic examination information 44 from the information processing device main body 38 and outputs the acquired endoscopic examination information 44 to the CPU 78.

[0074] The washer communication I / F 88 is connected to the washer management device main body 62 and controls the exchange of information between the CPU 78 and the washer management device main body 62. For example, the washer communication I / F 88 transmits information in response to a request from the CPU 78 to the washer management device main body 62. The washer communication I / F 88 also acquires cleaning information 66 from the washer management device main body 62 and outputs the acquired cleaning information 66 to the CPU 78.

[0075] 4 as an example, in the endoscope department management device main body 68, the storage 80 stores a management device control program 92. The CPU 78 reads the management device control program 92 from the storage 80 and executes the read management device control program 92 on the memory 82 to perform management device control processing (see FIG. 10). The management device control processing is realized by the CPU 78 operating as a receiving unit 78A, a transmitting unit 78B, a memory control unit 78C, and a display control unit 78D in accordance with the management device control program 92. Specific processing contents by the receiving unit 78A, the transmitting unit 78B, the memory control unit 78C, and the display control unit 78D will be described later with reference to FIG. 10.

[0076] An endoscopic examination management database 94 and a washer management database 96 are constructed in the storage 80. The memory control unit 78C acquires the endoscopic examination information 44 (see FIGS. 1 and 3) via the examination room communication I / F 86 (see FIG. 3), and stores the acquired endoscopic examination information 44 in the endoscopic examination management database 94. The memory control unit 78C also acquires the cleaning information 66 (see FIGS. 1 and 3) via the washer communication I / F 88 (see FIG. 3), and stores the acquired cleaning information 66 in the washer management database 96. For ease of explanation, the endoscopic examination management database 94 and the washer management database 96 will also be referred to as "medical facility management databases" below when there is no need to distinguish between them.

[0077] 5, the endoscopic examination management database 94 stores endoscopic examination information 44 acquired by the storage control unit 78C from each information processing device main body 38 installed in each of the multiple examination rooms 30. In the endoscopic examination management database 94, an examination start time and an examination end time are associated with each endoscope ID and each information processing device ID. In addition, a subject ID is associated with the examination start time or the examination end time (not shown).

[0078] 6, the washer management database 96 stores cleaning information 66 acquired by the memory control unit 78C from the washer management device main body 62. In the washer management database 96, the cleaning start time and cleaning end time are associated with each endoscope ID and each washer ID.

[0079] 7, the support device server 74 includes a CPU 98, a storage 100, a memory 102, and a communication I / F 104. The CPU 98 is an example of a "processor" according to the technology of the present disclosure, and the memory 102 is an example of a "memory" according to the technology of the present disclosure.

[0080] The CPU 98, storage 100, memory 102, and communication I / F 104 are connected to a bus 106. A management information storage device 76 is also connected to the bus 106. Examples of the management information storage device 76 include an EEPROM, an SSD, and / or an HDD. Anonymized management target information is stored in the management information storage device 76.

[0081] The CPU 98 controls the entire support device server 74. The storage 100 is a non-volatile storage device that stores various programs, various parameters, etc. Examples of the storage 100 include an EEPROM, an SSD, and / or an HDD. The memory 102 is a memory that temporarily stores information, and is used as a work memory by the CPU 98. Examples of the memory 102 include a RAM.

[0082] The communication I / F 104 is connected to the endoscope department management device main body 68 via the network 22, and controls the exchange of information between the CPU 98 and the endoscope department management device main body 68. For example, the communication I / F 104 receives information transmitted from the endoscope department management device main body 68 and outputs the received information to the CPU 78. The communication I / F 104 also transmits information in response to a request from the CPU 98 to the endoscope department management device main body 68 via the network 22.

[0083] 8, in the support device server 74, the storage 100 stores a medical service support processing program 108. Note that the support device server 74 is an example of a "computer" according to the technology of the present disclosure, and the medical service support processing program 108 is an example of a "program" according to the technology of the present disclosure.

[0084] The CPU 98 reads the medical service support processing program 108 from the storage 100 and executes the read medical service support processing program 108 on the memory 102 to perform medical service support processing (see FIGS. 11A to 11E). The medical service support processing is realized by the CPU 98 operating as a receiving unit 98A, a transmitting unit 98B, an acquiring unit 98C, a memory control unit 98D, a derivation unit 98E, a generating unit 98F, and an identifying unit 98G in accordance with the medical service support processing program 108. Specific processing contents by the receiving unit 98A, the transmitting unit 98B, the acquiring unit 98C, the memory control unit 98D, the derivation unit 98E, the generating unit 98F, and the identifying unit 98G will be described later with reference to FIGS. 11A to 11E.

[0085] By performing medical service support processing, the CPU 98 acquires low availability information processing device identification information that can identify low availability information processing devices, which are information processing devices 36 with a standard availability rate below a threshold value among multiple information processing devices 36 used in endoscopic examinations, and outputs medical service support information based on the low availability information processing device identification information. In the first embodiment, the medical service support information includes screen information that displays a medical service support screen 114 (see FIG. 12). Note that here, the low availability information processing device is an example of a "low availability medical device" according to the technology of the present disclosure, and the low availability information processing device identification information is an example of "low availability medical device identification information" according to the technology of the present disclosure.

[0086] As will be described in detail later, the CPU 98 acquires low-operation rate information processing device identification information for a period when the overall operation level of the multiple information processing devices 36 is equal to or higher than a reference level, and outputs medical service support information based on the acquired low-operation rate information processing device identification information. Here, the period when the overall operation level of the multiple information processing devices 36 is equal to or higher than a reference level refers to a period when a value based on the number of endoscopic examinations is equal to or higher than a first reference value. The standard operation level is a value based on the operation time of the information processing device 36 during a period when the overall operation level is equal to or higher than the reference level. An example of the standard operation level is the operation rate of the information processing device 36. Furthermore, the standard operation level is not limited to the operation rate of the information processing device 36, but may also be the operation time of the information processing device 36 itself. The operation level of the medical device indicates information indicating the operation rate of the medical device that can be acquired by the medical service support device, and is expressed as a value based on, for example, the number of endoscopic examinations. The value based on the number of endoscopic examinations indicates, for example, the number of endoscopic examinations per predetermined period, such as per day or per hour. Furthermore, if the degree of operation of a medical device is a value based on the number of endoscopic examinations, the overall degree of operation indicates the total number of endoscopic examinations performed by the multiple medical devices per predetermined period when the medical service support device can acquire multiple medical devices. The value based on the number of endoscopic examinations may be obtained from the endoscopic examination management database and information on the start and end times of each endoscopic examination. The reference degree is a first reference value. More specifically, it is a first reference value for determining periods during which endoscopic examinations are concentrated, such as peak operation days or peak operation hours. The first reference value may be a preset fixed value or a variable value that can be changed according to user input. The first reference value may also be a variable value calculated based on the number of endoscopic examinations performed in the past. The first reference value may be, for example, the average number of endoscopic examinations performed in the past, the maximum number of endoscopic examinations performed in the past, or a value obtained by adding or multiplying the maximum number by a predetermined value. Furthermore, in a case where the degree of operation of a medical device indicates the number of endoscopic examinations per first period (e.g., one day), the largest value among the number of endoscopic examinations per first period in a second period (e.g., one week) longer than the first period may be used as the first reference value.Furthermore, if the degree of operation of a medical device is based on the number of endoscopic examinations, the standard operation degree is the number of endoscopic examinations performed by multiple medical devices. mirror It may also be a value based on the number of endoscopic examinations for each medical device during a specific period in which the total number of examinations per predetermined period is equal to or greater than a first reference value.

[0087] 9, an assistance device management database 113 is constructed in the management information storage device 76. The assistance device management database 113 has an endoscopic examination management database 110 and a cleaning machine management database 112. The endoscopic examination management database 110 stores anonymized endoscopic examination information 44, and the cleaning machine management database 112 stores cleaning information 66.

[0088] The memory control unit 98D acquires anonymized endoscopic examination information 44 from the endoscopic department management device main body 68 via the communication I / F 104 (see FIG. 7), and stores the acquired endoscopic examination information 44 in the endoscopic examination management database 110. The memory control unit 98D acquires cleaning information 66 (see FIG. 6) from the endoscopic department management device main body 68 via the communication I / F 104 (see FIG. 7), and stores the acquired cleaning information 66 in the washer management database 112.

[0089] Next, the operation of the medical service support system will be described.

[0090] 10 shows an example of the flow of management device control processing performed by the CPU 78 of the endoscope department management device 12. In the first embodiment, the following description will be given taking the information processing device 36 as an example of medical equipment.

[0091] In the management device control process shown in Figure 10, first, in step ST100, the receiving unit 78A determines whether the management target information has been received by the laboratory communication I / F 86 (see Figure 3) or the washer communication I / F 88 (see Figure 3). In step ST100, if the management target information has not been received by the laboratory communication I / F 86 or the washer communication I / F 88, the determination is negative, and the management device control process proceeds to step ST114. In step ST100, if the management target information has been received by the laboratory communication I / F 86 or the washer communication I / F 88, the determination is positive, and the management device control process proceeds to step ST102.

[0092] In step ST102, the storage control unit 78C stores the management object information received in step ST100 by the examination room communication I / F 86 or the washer communication I / F 88 in the medical facility management database. That is, the endoscopic examination information 44 is stored in the endoscopic examination management database 94 (see FIGS. 4 and 5), and the cleaning information 66 is stored in the washer management database 96 (see FIGS. 4 and 6). After the processing of step ST102 is executed, the management device control processing proceeds to step ST104.

[0093] In step ST104, the transmitting unit 78B transmits the management target information received in step ST100 to the support device server 74 via the support device communication I / F 84 (see FIG. 3). After the processing of step ST104 is executed, the management device control processing proceeds to step ST106.

[0094] In step ST106, the transmission unit 78B determines whether or not a support screen display condition, which is a condition for displaying the medical service support screen 114 (see FIG. 12) on the display 72 (see FIGS. 1 and 3), is satisfied. A first example of the support screen display condition is that an instruction to display the medical service support screen 114 on the display 72 is accepted by the accepting device 70 (see FIGS. 1 and 3). A second example of the support screen display condition is that a pre-specified time (e.g., 10 p.m.) has arrived. A further example of the support screen display condition is that the amount of managed information stored in the medical facility management database has reached a predetermined amount of information.

[0095] In step ST106, if the support screen display conditions are not satisfied, the determination is negative, and the management device control process proceeds to step ST114. In step ST106, if the support screen display conditions are satisfied, the determination is positive, and the management device control process proceeds to step ST108.

[0096] In step ST108, the transmission unit 78B requests the support device server 74 to transmit medical work support information via the support device communication I / F 84 (see FIG. 3). After the processing of step ST108 is executed, the management device control processing proceeds to step ST110.

[0097] When the processing of step ST108 is executed, the processing of steps ST206 to ST216 included in the medical work support processing shown in Figures 11A to 11E is executed by the support device server 74, and by executing step ST254, medical work support information is transmitted from the support device server 74 to the endoscopic department management device 12 via the network 22.

[0098] In step ST110, the receiving unit 78A determines whether the medical work support information transmitted from the support device server 74 has been received by the support device communication I / F 84 (see FIG. 3). If the medical work support information has not been received by the support device communication I / F 84 in step ST110, the determination is negative and the determination in step ST110 is made again. If the medical work support information has been received by the support device communication I / F 84 in step ST110, the determination is positive and the management device control processing proceeds to step ST112.

[0099] In step ST112, the display control unit 78D S A medical work support screen 114 (see FIG. 12) is generated using the medical work support information received by the support device communication I / F 84 in T110, and the medical work support screen 114 is displayed (see FIG. 12) on the display 72 (see FIGS. 1 and 3). After the processing of step ST112 is executed, the management device control processing proceeds to step ST114.

[0100] In step ST114, the display control unit 78D determines whether a condition for terminating the management device control process (hereinafter referred to as a "management device control process termination condition") is satisfied. An example of the management device control process termination condition is that an instruction to terminate the management device control process is accepted by the accepting device 70 (see FIGS. 1 and 3).

[0101] In step ST114, if the management device control process termination condition is not satisfied, the determination is negative, and the management device control process proceeds to step ST 100. In step ST114, if the management device control process termination condition is satisfied, the management device control process ends.

[0102] 11A to 11E show an example of the flow of medical service support processing performed by the CPU 98 of the support device server 74. In FIG.

[0103] In the medical service support process shown in Fig. 11A, first, in step ST200, the receiving unit 98A determines whether or not the management target information transmitted by executing the process of step ST100 included in the management device control process shown in Fig. 10 has been received by the communication I / F 104 (see Fig. 7). In step ST200, if the management target information has not been received by the communication I / F 104, the determination is negative, and the medical service support process proceeds to step ST256 shown in Fig. 11E. In step ST200, if the management target information has been received by the communication I / F 104, the determination is positive, and the medical service support process proceeds to step ST202.

[0104] In step ST202, the storage control unit 98D stores the management target information received by the communication I / F 104 in step ST200 in the support device management database 113. That is, the endoscopic examination information 44 is stored in the endoscopic examination management database 110 (see FIG. 9), and the cleaning information 66 is stored in the cleaning machine management database 112 (see FIG. 9). After the processing of step ST202 is executed, the medical work support processing proceeds to step ST204.

[0105] In step ST204, the receiving unit 98A determines whether or not a request for transmission of medical work support information has been made from the endoscopic department management device 12 by executing the processing of step ST108 included in the management device control processing shown in Fig. 10. If a request for transmission of medical work support information has not been made from the endoscopic department management device 12 in step ST204, the determination is negative, and the medical work support processing proceeds to step ST256 shown in Fig. 11E. If a request for transmission of medical work support information has been made from the endoscopic department management device 12 in step ST204, the determination is positive, and the medical work support processing proceeds to step ST206.

[0106] In step ST206, the derivation unit 98E refers to the endoscopic examination management database 110 (see FIG. 9) and calculates the average operating time of the information processing device for each examination time period within the target period for each of all the information processing devices 36 (hereinafter also referred to as "all the information processing devices 36") installed in all the examination rooms 30. After the processing of step ST206 is executed, medical care The business support process proceeds to step ST208.

[0107] In the first embodiment, the target period refers to a period determined in accordance with an instruction received by the receiving device 70 (see FIGS. 1 and 3), for example. For ease of explanation, the target period will be described below as being from February 20XX to May 20XX.

[0108] In the first embodiment, the examination time period refers to the time period during which the endoscopic examination was performed, in one-hour increments from 8:00 to 16:00. The one-hour increments from 8:00 to 16:00 are merely an example, and may be, for example, a time period of several minutes to several hours within the outpatient clinic hours of a medical facility. Furthermore, the examination time period may be a fixed value, or may be a variable value that is changed according to instructions received by the reception device 70 or the like.

[0109] In the first embodiment, the average operating time of the information processing device refers to the average value of the operating times of all the information processing devices 36. The operating time of the information processing device 36 is identified from the examination start time and examination end time of the endoscopic examination information 44 stored in the endoscopic examination management database 110. The operating time of the information processing device 36 is the time equivalent to the examination time shown in FIG. 2, and is identified from the examination start time and examination end time of the endoscopic examination information 44 stored in the endoscopic examination management database 110. The average operating time of the information processing device corresponds to the average value of the examination times (see FIG. 2) of all endoscopic examinations performed in all examination rooms 30 during the target period.

[0110] Note that, although the average operating time of the information processing devices is exemplified here, this is merely an example and may be a statistical value such as the median, mode, maximum, minimum, or percentile of the operating times of all the information processing devices 36. Furthermore, the average operating time of the information processing devices may be calculated within a time range (for example, a range of about 1 to 50 minutes) that is predetermined by an upper limit value and a lower limit value.

[0111] In step ST208, the derivation unit 98E refers to the endoscopic examination management database 110 (see FIG. 9) and calculates the average examination waiting time for each examination time slot within the target period for each of all the information processing devices 36. After the processing of step ST208 is executed, the medical service support processing proceeds to step ST210.

[0112] In this step ST208, the average examination waiting time is the average value of the examination waiting time of each information processing device 36 for each examination time period within the target period, in other words, the average value of the examination waiting time of each examination room 30 for each examination time period within the target period.

[0113] In step ST210, the derivation unit 98E calculates the average inspection time within the target period for each of all the information processing devices 36 based on the average information processing device operating time calculated in step ST206 and the average inspection waiting time calculated in step ST208. band After the process of step ST210 is executed, the medical service support process proceeds to step ST212 shown in FIG. 11B.

[0114] In this step ST210, the information processing device availability rate refers to the availability rate of the information processing device 36. The availability rate of the information processing device 36 is calculated based on the inspection time within the target period. band The derivation unit 98E calculates the average waiting time for an inspection every time according to the formula "(average operating time of the information processing device) / {(average operating time of the information processing device)+(average waiting time for an inspection)}".

[0115] 11B, the generation unit 98F determines whether or not there is an information processing device 36 whose information processing device operation rate calculated in step ST210 is lower than a first threshold value (for example, 5%) in the morning of the target period. Here, the first threshold value may be a constant operation rate determined in advance as a standard operation rate of the information processing device 36 operating in the morning, or may be a variable value that is changed in response to an instruction or the like given by a user or the like.

[0116] In this step ST212, if there is no information processing device 36 whose information processing device availability rate calculated in step ST210 is lower than the first threshold in the morning of the target period, the determination is negative, and the medical service support processing proceeds to step ST218. In this step ST212, if there is an information processing device 36 whose information processing device availability rate calculated in step ST210 is lower than the first threshold in the morning of the target period, the determination is positive, and the medical service support processing proceeds to step ST214.

[0117] In step ST214, the generation unit 98F generates morning low availability rate device identification information that identifies information processing devices 36 whose information processing device availability rate is below the first threshold in the morning of the target period. The morning low availability rate device identification information is, for example, information including the information processing device ID of the information processing device 36 whose information processing device availability rate is below the first threshold in the morning of the target period. After the processing of step ST214 is executed, the medical service support processing proceeds to step ST216. Note that the information processing device 36 identified from the morning low availability rate device identification information (for example, the information processing device 36 identified from the information processing device ID included in the morning low availability rate device identification information) is an example of a "medical device with low availability rate" according to the technology of the present disclosure.

[0118] In step ST216, the generation unit 98F generates first notification information based on the morning low availability rate device identification information generated in step ST214. After the process of step ST216 is executed, the medical service support process proceeds to step ST218.

[0119] In step ST216, the first notification information is information including information notifying the information processing device 36 identified from the morning low availability device identification information. The first notification information is also information including the information processing device availability (see step ST210 in FIG. 11A) of the information processing device 36 identified from the morning low availability device identification information.

[0120] Here, the first notification information is an example of "information that notifies low availability medical device related information related to a medical device with low availability rate identified by low availability medical device identification information" according to the technology of the present disclosure. Also, the information processing device availability rate included in the first notification information is an example of "low availability medical device related information related to a medical device with low availability rate identified by low availability medical device identification information" and "information based on the availability rate of a medical device with low availability rate" according to the technology of the present disclosure.

[0121] As a notification method using the first notification information, for example, there is a method of visualizing and notifying various information through the medical service support screen 114 (see FIG. 12).

[0122] In step ST218, the generation unit 98F determines whether or not there is an information processing device 36 whose information processing device operation rate calculated in step ST210 is lower than a second threshold value (for example, 5%) in the afternoon of the target period. Here, the second threshold value may be a constant operation rate determined in advance as a standard operation rate of the information processing device 36 operating in the afternoon, or may be a variable value that is changed in response to an instruction given by a user or the like. Here, the same value as the first threshold value is applied as the second threshold value.

[0123] In this step ST218, if there is no information processing device 36 whose information processing device availability rate calculated in step ST210 is below the second threshold in the afternoon of the target period, the determination is negative, and the medical service support processing proceeds to step ST224 shown in Fig. 11C. In this step ST218, if there is an information processing device 36 whose information processing device availability rate calculated in step ST210 is below the second threshold in the afternoon of the target period, the determination is positive, and the medical service support processing proceeds to step ST220.

[0124] In step ST220, the generation unit 98F generates afternoon low availability rate device identification information that identifies information processing devices 36 whose information processing device availability rate is below the second threshold in the afternoon of the target period. The afternoon low availability rate device identification information is, for example, information including the information processing device ID of the information processing device 36 whose information processing device availability rate is below the second threshold in the afternoon of the target period. After the processing of step ST220 is executed, the medical service support processing proceeds to step ST222. Note that the information processing device 36 identified from the afternoon low availability rate device identification information (for example, the information processing device 36 identified from the information processing device ID included in the afternoon low availability rate device identification information) is an example of a "medical device with low availability rate" according to the technology of the present disclosure.

[0125] In step ST222, the generation unit 98F generates second notification information based on the afternoon low availability rate device identification information generated in step ST220. After the processing of step ST222 is executed, the medical service support processing proceeds to step ST224 shown in Fig. 11C.

[0126] In step ST222, the second notification information is information including information notifying the information processing device 36 identified from the afternoon low availability device identification information. The second notification information is also information including the information processing device availability rate (see step ST210 in FIG. 11A) of the information processing device 36 identified from the afternoon low availability device identification information.

[0127] Here, the second notification information is an example of "information that notifies low availability medical device related information related to a medical device with low availability rate identified by the low availability medical device identification information" according to the technology of the present disclosure. Also, the information processing device availability rate included in the second notification information is an example of "low availability medical device related information related to a medical device with low availability rate identified by the low availability medical device identification information" and "information based on the availability rate of a medical device with low availability rate" according to the technology of the present disclosure.

[0128] As a notification method using the second notification information, for example, there is a method of visualizing and notifying various information through the medical service support screen 114 (see FIG. 12).

[0129] 11C, the identification unit 98G identifies the morning peak time period and the afternoon peak time period within the target period. After the processing of step ST224 is executed, the medical service support processing proceeds to step ST226. Note that, for the sake of convenience, the morning peak time period and the afternoon peak time period will be referred to as the "peak time period" when there is no need to distinguish between them.

[0130] In step ST224, the morning peak time period refers to the examination time period in the morning during the target period when the operation status of all information processing devices 36 is at its peak. The afternoon peak time period refers to the examination time period in the afternoon during the target period when the operation status of all information processing devices 36 is at its peak. The examination time period during which the operation status of all information processing devices 36 is at its peak corresponds to the examination time period during which the implementation status of endoscopic examinations in all examination rooms 30 is at its peak. Here, the examination time period during which the most endoscopic examinations are performed is defined as the examination time period during which the operation status of all information processing devices 36 is at its peak. Note that the peak time period does not necessarily have to be the examination time period during which the most endoscopic examinations are performed, but may also be the examination time period during which the number of endoscopic examinations performed exceeds a predetermined number, or may be the examination time period during which the average information processing device operation rate is the highest. Furthermore, the peak time period does not necessarily have to be the examination time period during which the average information processing device operation rate is the highest, but may also be the examination time period during which the median information processing device operation rate is the highest, the examination time period during which the most frequent information processing device operation rate is the highest, or the examination time period during which the maximum information processing device operation rate is the highest.

[0131] The peak time period identified in step ST224 is an example of "a period when the value based on the number of endoscopic procedure tasks is equal to or greater than the first reference value" according to the technology of the present disclosure. Although a peak time period is illustrated here, this is merely an example, and instead of the peak time period, a date or time designated by a user or the like may be used.

[0132] In step ST226, the generation unit 98F determines whether or not there is any information processing device 36 whose information processing device operation rate calculated in step ST210 is lower than the third threshold during the morning peak time period identified in step ST224. Here, the third threshold is, for example, 70% of the operation rate of the information processing device 36 having the highest operation rate during the specified inspection time period (e.g., the morning peak time period). Note that 70% illustrated here is merely an example and may be a value less than 70%. Furthermore, the third threshold may be a statistical value such as the average, median, or mode of the operation rates of a certain number of information processing devices 36 with the highest operation rates among all information processing devices 36. The third threshold used in step ST226 may be a constant operation rate determined in advance as a standard operation rate of the information processing devices 36 during the morning peak time period, or may be a variable value that is changed in response to instructions or the like given by a user or the like.

[0133] In step ST226, if there is no information processing device 36 whose information processing device availability rate calculated in step ST210 is below the third threshold during the morning peak time period identified in step ST224, the determination is negative, and the medical service support processing proceeds to step ST232. In step ST226, if there is an information processing device 36 whose information processing device availability rate calculated in step ST210 is below the third threshold during the morning peak time period identified in step ST224, the determination is positive, and the medical service support processing proceeds to step ST228.

[0134] In step ST228, the generation unit 98F generates morning peak time period low availability device identification information that identifies the information processing device 36 whose information processing device availability rate is below the third threshold during the morning peak time period identified in step ST224. The morning peak time period low availability device identification information is, for example, information including the information processing device ID of the information processing device 36 whose information processing device availability rate is below the third threshold during the morning peak time period identified in step ST224. After the processing of step ST228 is executed, the medical service support processing proceeds to step ST230. Note that the information processing device 36 identified from the morning peak time period low availability device identification information (for example, the information processing device 36 identified from the information processing device ID included in the morning peak time period low availability device identification information) is an example of a "medical device with low availability rate" according to the technology of the present disclosure.

[0135] In step ST230, the generation unit 98F generates third notification information based on the morning peak time period low availability rate device identification information generated in step ST228. After the process of step ST230 is executed, the medical service support process proceeds to step ST232.

[0136] In step ST230, the third notification information includes information notifying the information processing device 36 identified from the morning peak time period low availability device identification information. The third notification information also includes the information processing device availability (see step ST210 in FIG. 11A) of the information processing device 36 identified from the morning peak time period low availability device identification information.

[0137] Here, the third notification information is an example of "information that notifies low availability medical device related information related to a medical device with low availability rate identified by the low availability medical device identification information" according to the technology of the present disclosure. Also, the information processing device availability rate included in the third notification information is an example of "low availability medical device related information related to a medical device with low availability rate identified by the low availability medical device identification information" and "information based on the availability rate of a medical device with low availability rate" according to the technology of the present disclosure.

[0138] As a notification method using the third notification information, for example, there is a method of visualizing and notifying various information through the medical service support screen 114 (see FIG. 12).

[0139] In step ST232, the generation unit 98F determines whether or not there is any information processing device 36 whose information processing device operation rate calculated in step ST210 is lower than the fourth threshold during the afternoon peak time period identified in step ST224. Here, the fourth threshold is, for example, 70% of the operation rate of the information processing device 36 with the highest operation rate during the specified inspection time period (e.g., the afternoon peak time period). Note that 70% illustrated here is merely an example and may be a value less than 70%. Furthermore, the fourth threshold may be a statistical value such as the average, median, or mode of the operation rates of a certain number of information processing devices 36 with the highest operation rates among all information processing devices 36. The fourth threshold used in step ST232 may be a constant operation rate determined in advance as a standard operation rate of the information processing devices 36 during the afternoon peak time period, or may be a variable value that is changed in response to instructions, etc., given by a user, etc.

[0140] In step ST232, if there is no information processing device 36 whose information processing device availability rate calculated in step ST210 is below the fourth threshold during the afternoon peak time period identified in step ST224, the determination is negative, and the medical service support processing proceeds to step ST238 shown in Fig. 11D. In step ST232, if there is an information processing device 36 whose information processing device availability rate calculated in step ST210 is below the fourth threshold during the afternoon peak time period identified in step ST224, the determination is positive, and the medical service support processing proceeds to step ST234.

[0141] In step ST234, the generation unit 98F generates afternoon peak time period low availability device identification information that identifies the information processing device 36 whose information processing device availability rate is below the fourth threshold during the afternoon peak time period identified in step ST224. The afternoon peak time period low availability device identification information is, for example, information including the information processing device ID of the information processing device 36 whose information processing device availability rate is below the fourth threshold during the afternoon peak time period identified in step ST224. After the processing of step ST234 is executed, the medical service support processing proceeds to step ST236. Note that the information processing device 36 identified from the afternoon peak time period low availability device identification information (for example, the information processing device 36 identified from the information processing device ID included in the afternoon peak time period low availability device identification information) is an example of a "medical device with low availability" according to the technology of the present disclosure.

[0142] In step ST236, the generation unit 98F generates fourth notification information based on the afternoon peak time period low availability rate device identification information generated in step ST234. After the processing of step ST236 is executed, the medical service support processing proceeds to step ST238 shown in Fig. 11D.

[0143] In step ST236, the fourth notification information includes information notifying the information processing device 36 identified from the afternoon peak time period low availability device identification information. The fourth notification information also includes the information processing device availability rate (see step ST210 in FIG. 11A) of the information processing device 36 identified from the afternoon peak time period low availability device identification information.

[0144] Here, the fourth notification information is an example of "information that notifies low availability medical device related information related to a medical device with low availability rate identified by the low availability medical device identification information" according to the technology of the present disclosure. The information processing device availability rate included in the fourth notification information is an example of "low availability medical device related information related to a medical device with low availability rate identified by the low availability medical device identification information" and "information based on the availability rate of a medical device with low availability rate" according to the technology of the present disclosure.

[0145] As a notification method using the fourth notification information, for example, there is a method of visualizing and notifying various information through the medical service support screen 114 (see FIG. 12).

[0146] In step ST238 shown in Fig. 11D, the derivation unit 98E refers to the endoscopic examination management database 110 (see Fig. 9) and calculates the average operating time of the information processing device for each examination time period for each day of the week within the target period, with each of all the information processing devices 36 being the calculation target. After the processing of step ST238 is executed, medical care The business support process proceeds to step ST240.

[0147] In step ST240, the derivation unit 98E refers to the endoscopic examination management database 110 (see FIG. 9) and calculates the average examination waiting time for each examination time for each day of the week within the target period, with each information processing device 36 as the calculation target. After the processing of step ST240 is executed, the medical service support processing proceeds to step ST242.

[0148] In this step ST240, the average examination waiting time is the average value of the examination waiting time of each information processing device 36 for each examination time period for each day of the week within the target period, in other words, the average value of the examination waiting time of each examination room 30 for each examination time period for each day of the week within the target period.

[0149] In step ST242, the derivation unit 98E calculates the information processing device availability rate for each specific examination time slot for each day of the week within the target period, for each of all information processing devices 36, based on the information processing device average operating time calculated in step ST238 and the average examination waiting time calculated in step ST240. After the processing of step ST242 is executed, the medical service support processing proceeds to step ST244.

[0150] In this step ST242, the information processing device operating rate is calculated by the derivation unit 98E for each specific examination time period for each day of the week within the target period according to the formula "(average operating time of information processing device) / {(average operating time of information processing device)+(average examination waiting time)}".

[0151] Here, the specific examination time slot refers to an examination time slot determined based on the start of the morning (e.g., 8:00) and an examination time slot determined based on the start of the afternoon (e.g., 1:00 PM). Here, for example, the specific examination time slots are an examination time slot in the early morning (here, for example, around 8:00 AM), an examination time slot in the late morning (here, for example, around 11:00 AM), an examination time slot in the early afternoon (here, for example, around 1:00 PM), and an examination time slot in the late afternoon (here, for example, around 3:00 PM).

[0152] The specific examination time period may be an examination time period determined based on the end of the morning (e.g., 12:00), an examination time period determined based on the end of the afternoon (e.g., 16:00), an examination time period determined based on the start of the entire day (e.g., 8:00), or an examination time period determined based on the end of the entire day (e.g., 16:00).

[0153] In step ST244, the generation unit 98F determines whether or not there is an information processing device 36 whose information processing device operation rate calculated in step ST242 is below a fifth threshold (for example, 5%) during the specific examination time slot on any day of the week within the target period. Here, the fifth threshold may be a constant operation rate determined in advance as a standard operation rate of the information processing device 36 operating during the specific examination time slot, or may be a variable value that is changed in accordance with instructions given by a user or the like. Here, the same value as the first threshold is applied as the fifth threshold.

[0154] In this step ST244, if there is no information processing device 36 whose information processing device availability rate calculated in step ST242 is below the fifth threshold during the specific examination time slot on any day of the week within the target period, the determination is negative, and the medical service support processing proceeds to step ST250 shown in Fig. 11E. In this step ST244, if there is an information processing device 36 whose information processing device availability rate calculated in step ST242 is below the fifth threshold during the specific examination time slot on any day of the week within the target period, the determination is positive, and the medical service support processing proceeds to step ST246.

[0155] In step ST246, the generating unit 98F generates low availability day / time slot identification information that identifies the day of the week and specific examination time slot on which the information processing device availability rate (see step ST242) is below the fifth threshold. After the processing of step ST246 is executed, the medical service support processing proceeds to step ST248.

[0156] In step ST248, the generation unit 98F generates fifth notification information based on the low availability day / hour period identification information generated in step ST246. After the processing of step ST248 is executed, the medical service support processing proceeds to step ST250 shown in Fig. 11E.

[0157] The fifth notification information is information including information notifying the day of the week and the specific examination time slot identified from the low-operation-rate day-of-week time slot identification information. The fifth notification information is also information including an information processing device operation rate that is below a fifth threshold among the information processing device operation rates calculated in step ST242, and the information processing device operation rate is associated with the day of the week and the specific examination time slot. Furthermore, the fifth notification information is information including information (e.g., an information processing device ID) that identifies the information processing device 36 whose information processing device operation rate is below the fifth threshold. The information that identifies the information processing device 36 whose information processing device operation rate is below the fifth threshold is acquired from the endoscopic examination management database 110 by the generation unit 98F.

[0158] Here, the fifth notification information is "information that notifies low availability medical device related information related to the medical device with low availability rate identified by the low availability medical device identification information" according to the technology of the present disclosure. Also, the low availability day / hour identification information is an example of "low availability medical device related information" and "information based on the availability rate of the medical device with low availability rate" according to the technology of the present disclosure.

[0159] As a notification method using the fifth notification information, for example, there is a method of visualizing and notifying various information through the medical service support screen 114 (see FIG. 12).

[0160] 11E, the generation unit 98F generates sixth notification information based on the examination time slots within the target period and the information processing device availability rate calculated in step ST210. After the processing of step ST250 is executed, the medical service support processing proceeds to step ST252.

[0161] In step ST250, the sixth notification information is information that notifies the information processing device availability rate in a state that can be compared with the low availability day of the week time slot identification information. The sixth notification information is also information that notifies low availability information processing device number information, which indicates the number of information processing devices 36 whose information processing device availability rate (see step ST210) is lower than any one of the first to fourth thresholds, in a state that can be compared with information processing device number information, which indicates the number of information processing devices 36 that are operating during the target period among all information processing devices 36.

[0162] Note that, although the number of information processing devices 36 whose information processing device availability rates are lower than any one of the first to fourth thresholds is exemplified here, the technology of the present disclosure is not limited to this. For example, Information processing equipment operation rate It may also be the number of information processing devices 36 that are below a plurality of predetermined thresholds among the first to fourth thresholds.

[0163] The information on the number of information processing devices with low availability is acquired by the generating unit 98F. That is, the generating unit 98F acquires, from the endoscopic examination management database 110, information processing device IDs of information processing devices 36 whose information processing device availability rates are lower than any one of the first to fourth thresholds, and counts the number of acquired information processing device IDs to identify the number of information processing devices 36 whose information processing device availability rates are lower than all of the first to fourth thresholds, and generates information indicating the identified number as information on the number of information processing devices with low availability.

[0164] The information on the number of information processing devices is also acquired by the generating unit 98F. That is, the generating unit 98F refers to the endoscopic examination management database 110, counts the number of information processing devices 36 that have been in operation during the target period, and generates information indicating the counted number as the information on the number of information processing devices.

[0165] Note that the information on the number of information processing devices with low operating rates is an example of "information based on the number of medical devices with low operating rates" relating to the technology of the present disclosure, and the information processing device number information is an example of "information on the number of medical devices" relating to the technology of the present disclosure.

[0166] The sixth notification information includes the low availability day / time slot identification information generated in step ST246 and the information processing device availability calculated in step ST210 in a correlated state. The sixth notification information also includes information on the number of information processing devices with low availability. The sixth notification information also includes information on the number of information processing devices.

[0167] In step ST252, the generating section 98F generates medical service support information based on the target period and the notification information. After the processing of step ST252 is executed, the medical service support processing proceeds to step ST254.

[0168] The medical service support information includes a target period and notification information obtained by the generation unit 98F executing any of the processes of step ST216, step ST222, step ST230, step ST236, step ST248, and step ST250.

[0169] The medical service support information is information that can be categorized by predetermined units. That is, the medical service support information is information that can be categorized by information processing device ID (for example, the serial number of the information processing device 36) and by examination time period. Here, the information processing device ID is an example of "related information related to medical devices" according to the technology of the present disclosure, and the examination time period is an example of "time period" according to the technology of the present disclosure.

[0170] An example of a predetermined unit is a medical device unit. A medical device unit refers to, for example, a unit classified by related information that can identify a specific medical device from multiple medical devices. Here, an information processing device ID is used as an example of related information that can identify a medical device, but this is merely an example. Any related information related to the information processing device 36 may be used. Instead of or in addition to the information processing device ID, information that can identify which sales series the information processing device 36 belongs to and / or information that can identify the manufacturer of the information processing device 36 may be used. In other words, the related information that can identify a specific medical device may be related information that can identify medical devices having the same function, medical devices made by the same manufacturer, or medical devices that have the same sales series.

[0171] The medical service support information is information that can be presented as comments, diagrams, etc. by a presentation device (here, as an example, the display 72), and includes screen information showing the medical service support screen 114 (see FIG. 12). Note that, although an example in which the screen information is generated by the medical service support device 20 is given here, this is merely an example, and the screen information may also be generated by another device, such as the endoscopy department management device 12, for example.

[0172] In step ST254, the transmission unit 98B transmits the medical service support information generated in step ST252 to the endoscope department management device main body 68 via the communication I / F 104 (see FIG. 7). After the processing of step ST254 is executed, the medical service support processing proceeds to step ST256.

[0173] In step ST256, the transmission unit 98B determines whether or not a condition for terminating the medical service support process (hereinafter referred to as a "medical service support process termination condition") has been satisfied. An example of the medical service support process termination condition is that an instruction to terminate the medical service support process has been accepted by a receiving device (not shown).

[0174] In step ST256, if the medical service support processing termination condition is not satisfied, the determination is negative and the medical service support processing proceeds to step ST200. In step ST256, if the medical service support processing termination condition is satisfied, the determination is positive and the medical service support processing ends.

[0175] When the medical work support information is transmitted by executing the processing of step ST254, as described above, the medical work support information is received by the support device communication I / F 84 of the endoscopy department management device 12 (see step ST110 shown in Fig. 10). Then, as shown in step ST112 shown in Fig. 10, the display control unit 78D of the endoscopy department management device 12 generates a medical work support screen 114 based on the medical work support information, and the generated medical work support screen 114 is displayed on the display 72 (Figs. 1 and 3) (see Fig. 12).

[0176] In the first embodiment, for ease of explanation, the operating status (the status of endoscopic examination) of each information processing device 36 installed in each of the four examination rooms 30 will be presented to a user or the like via the display 72 as a medical service support screen 114. The four examination rooms 30 are a first examination room, a second examination room, a third examination room, and a fourth examination room. For ease of explanation, the information processing device 36 installed in the first examination room will be referred to as the first information processing device, the information processing device 36 installed in the second examination room will be referred to as the second information processing device, the information processing device 36 installed in the third examination room will be referred to as the third information processing device, and the information processing device 36 installed in the fourth examination room will be referred to as the fourth information processing device.

[0177] As an example, as shown in FIG. 12, the medical business support screen 114 displays a screen title display field 114A, a target period display field 114B, a number of low availability devices display field 114C, a legend display field 114D, an examination support graph 114E, a target period comment display field 114F, a peak time period comment display field 114G, a first specific examination time period comment display field 114H, a second specific examination time period comment display field 114I, a third specific examination time period comment display field 114J, and a fourth specific examination time period comment display field 114K.

[0178] The screen title display field 114A displays a title that enables the user to recognize that the screen is for supporting an improvement in the availability rate of the information processing device 36. In the example shown in Fig. 12, "Availability Rate Improvement Support Screen" is displayed in the screen title display field 114A.

[0179] The target period is displayed in the target period display field 114B. In the example shown in Fig. 12, the target period display field 114B displays the period "Target period: February 20XX to May 20XX."

[0180] The low availability device count display field 114C displays the number of devices indicated by the low availability information processing device count information. In the example shown in Fig. 12, a comment "Low availability: 1 / 4" is displayed as information that enables recognition that one of the four information processing devices 36 has a low availability. That is, the comment in the low availability device count display field 114C indicates that the number of information processing devices 36 whose information processing device availability rates are below all of the first to fourth thresholds is one. A downward arrow indicating a low availability is also displayed in the low availability device count display field 114C.

[0181] The legend display field 114D displays a legend for the examination support graph 114E. In the example shown in Fig. 12, the legend display field 114D displays a legend for the first information processing device installed in the first examination room, a legend for the second information processing device installed in the second examination room, a legend for the third information processing device installed in the third examination room, and a legend for the first information processing device installed in the second examination room. 3 Legend for the information processing device and the No. 4 device installed in the fourth examination room 4 12, a downward arrow indicating that the fourth information processing device has a low availability rate is also displayed in the legend display field 114D, thereby allowing the user or the like to visually grasp which information processing device 36 has a low availability rate. Furthermore, the number of downward arrows displayed in the legend display field 114D allows the user or the like to visually grasp the number of information processing devices 36 with low availability rates.

[0182] The inspection support graph 114E is an example of a "diagram" according to the technology of the present disclosure. The inspection support graph 114E is a graph created based on the sixth notification information generated by executing the processing of step ST250 shown in FIG. 11E, and shows the change in the information processing device availability rate over time. The horizontal axis of the inspection support graph 114E represents the inspection time period, and the vertical axis of the inspection support graph 114E represents the information processing device availability rate.

[0183] In the inspection support graph 114E, the inspection time slot with the highest information processing device operation rate in the morning and the inspection time slot with the highest information processing device operation rate in the afternoon are displayed in a manner that can be distinguished from other areas (in the example shown in Fig. 12, dotted hatching surrounded by a dashed frame). In the example shown in Fig. 12, the 11:00 hour is shown as an example of the inspection time slot with the highest information processing device operation rate in the morning, and the 15:00 hour is shown as an example of the inspection time slot with the highest information processing device operation rate in the afternoon.

[0184] 11B and the second notification information generated in step ST222 shown in FIG. 11B. That is, the target period comment display field 114F displays a comment notifying the information processing device 36 identified from the morning low availability device identification information, a comment notifying the information processing device availability rate of the information processing device 36 identified from the morning low availability device identification information, a comment notifying the information processing device 36 identified from the afternoon low availability device identification information, and a comment notifying the information processing device availability rate of the information processing device 36 identified from the afternoon low availability device identification information. In the example shown in FIG. 12, the target period comment display field 114F is divided into a morning column and an afternoon column, and the comment "The fourth information processing device (fourth examination room) is hardly used. (Availability rate = 0%)" is displayed in both the morning column and the afternoon column.

[0185] The peak time period comment display field 114G displays comments created based on the third notification information generated in step ST230 shown in Fig. 11C and the fourth notification information generated in step ST236 shown in Fig. 11C. That is, the peak time period comment display field 114G displays a comment notifying the information processing device 36 identified from the morning peak time period low availability device identification information, a comment notifying the information processing device availability rate of the information processing device 36 identified from the morning peak time period low availability device identification information, a comment notifying the information processing device 36 identified from the afternoon peak time period low availability device identification information, and a comment notifying the information processing device availability rate of the information processing device 36 identified from the afternoon peak time period low availability device identification information. In the example shown in Fig. 12, the peak time period comment display field 114G is divided into a morning column and an afternoon column, and the comment "The fourth information processing device (fourth examination room) is hardly used. (Availability rate = 0%)" is displayed in both the morning column and the afternoon column.

[0186] The first specific examination time slot comment display field 114H displays comments created based on the fifth notification information shown in Fig. 11D. That is, the first specific examination time slot comment display field 114H displays a comment notifying the day of the week identified from the low availability day of the week time slot identification information, a comment notifying the early morning examination time slot identified from the low availability day of the week time slot identification information, and a comment notifying the information processing device availability rate calculated in step ST242 that is below the fifth threshold. In the example shown in Fig. 12, the first specific examination time slot comment display field 114H displays the examination time slot "between 8:00" and the comment "Tuesday availability rate is low (availability rate = 10%)."

[0187] The second specific examination time slot comment display field 114I displays comments created based on the fifth notification information shown in Fig. 11D. That is, the second specific examination time slot comment display field 114I displays a comment notifying the day of the week identified from the low availability day of the week time slot identification information, a comment notifying the early afternoon examination time slot identified from the low availability day of the week time slot identification information, and a comment notifying the information processing device availability rate calculated in step ST242 that is below the fifth threshold. In the example shown in Fig. 12, the second specific examination time slot comment display field 114I displays the examination time slot "between 1:00 PM" and the comment "Tuesday availability rate is low (availability rate = 10%)."

[0188] Here, an example has been described in which the first specific examination time slot comment display field 114H displays a comment informing of an examination time slot in the early morning, a comment informing of a day of the week identified from the low utilization rate day of the week time slot identification information, and a comment informing of an information processing device operation rate that is below the fifth threshold among the information processing device operation rates calculated in step ST242, and the second specific examination time slot comment display field 114I displays a comment informing of an examination time slot in the early afternoon, a comment informing of a day of the week identified from the low utilization rate day of the week time slot identification information, and a comment informing of an information processing device operation rate that is below the fifth threshold among the information processing device operation rates calculated in step ST242, but the technology of the present disclosure is not limited to this. In other words, instead of dividing the inspection time periods into "8:00" and "13:00", the inspection time periods may be grouped together as "8:00-13:00", and a comment informing the user of the day of the week identified from the low utilization rate day of the week time period identification information, and a comment informing the user of the information processing device utilization rate calculated in step ST242 that is below the fifth threshold value may be displayed.

[0189] The third specific examination time slot comment display field 114J displays comments created based on the fifth notification information shown in Fig. 11D. That is, the third specific examination time slot comment display field 114J displays a comment notifying the day of the week identified from the low-operation rate day of the week time slot identification information, a comment notifying the late morning examination time slot identified from the low-operation rate day of the week time slot identification information, and a comment notifying the information processing device operation rate that is below the fifth threshold among the information processing device operation rates calculated in step ST242. In the example shown in Fig. 12, the third specific examination time slot comment display field 114J displays the examination time slot "between 11:00" and the comment "Monday operation rate is low (operation rate = 10%)."

[0190] The fourth specific examination time slot comment display field 114K displays comments created based on the fifth notification information shown in Fig. 11D. That is, the fourth specific examination time slot comment display field 114K displays a comment notifying the day of the week identified from the low availability day of the week time slot identifying information, a comment notifying the late afternoon examination time slot identified from the low availability day of the week time slot identifying information, and a comment notifying the information processing device availability rate calculated in step ST242 that is below the fifth threshold. In the example shown in Fig. 12, the fourth specific examination time slot comment display field 114K displays the examination time slot "between 3 p.m." and the comment "Monday availability rate is low. (Availability rate = 10%)."

[0191] Here, an example has been described in which the third specific examination time slot comment display field 114J displays a comment notifying an examination time slot at the end of the morning, a comment notifying a day of the week identified from the low utilization rate day of the week time slot identification information, and a comment notifying an information processing device operation rate that is below the fifth threshold among the information processing device operation rates calculated in step ST242, and the fourth specific examination time slot comment display field 114K displays a comment notifying an examination time slot at the end of the afternoon, a comment notifying a day of the week identified from the low utilization rate day of the week time slot identification information, and a comment notifying an information processing device operation rate that is below the fifth threshold among the information processing device operation rates calculated in step ST242, but the technology of the present disclosure is not limited to this. In other words, instead of dividing the inspection time periods into "11:00" and "15:00", the inspection time periods may be grouped together as "11:00-15:00", and a comment informing the user of the day of the week identified from the low utilization rate day of the week time period identification information, and a comment informing the user of the information processing device utilization rate calculated in step ST242 that is below the fifth threshold value may be displayed.

[0192] As described above, the medical service support device 20 according to the first embodiment acquires low-availability information processing device identification information that can identify low-availability information processing devices whose information processing device operation rates are below a threshold value among all information processing devices 36 used in endoscope handling operations. The medical service support device 20 then generates medical service support information based on the low-availability information processing device identification information and transmits it to the endoscope department management device 12. The endoscope department management device 12 then generates a medical service support screen 114 based on the medical service support information and displays it on the display 72. The medical service support information is presented to the user, etc., in a visualized state on the medical service support screen 114, allowing the user, etc., to understand whether any information processing devices 36 have room for improving their operation rates. Therefore, this configuration can support the efficient implementation of endoscope handling operations.

[0193] Furthermore, the medical service support device 20 acquires low-availability information processing device identification information for periods when the overall operation rate of the information processing devices 36 is equal to or higher than the reference rate. Then, the medical service support device 20 generates medical service support information for periods when the overall operation rate of the information processing devices 36 is equal to or higher than the reference rate and transmits it to the endoscopy department management device 12. The endoscopy department management device 12 generates a medical service support screen 114 based on the medical service support information and displays it on the display 72. Therefore, with this configuration, it is possible to allow the user or the like to know whether there is room for improving the operation rate of any information processing device 36 for periods when the overall operation rate of the information processing devices 36 is equal to or higher than the reference rate.

[0194] Furthermore, the medical service support device 20 acquires low-availability information processing device identification information that can identify information processing devices with low availability rates whose information processing device availability rates are below a threshold during morning peak hours. The medical service support device 20 then generates medical service support information based on the low-availability information processing device identification information and transmits it to the endoscopy department management device 12. The endoscopy department management device 12 generates a medical service support screen 114 based on the medical service support information and displays it on the display 72. Therefore, this configuration allows the user to understand whether there is room for increasing the availability of any information processing device 36 during morning peak hours.

[0195] Furthermore, the medical service support device 20 acquires low-availability information processing device identification information that can identify information processing devices with low availability rates whose information processing device availability rates are below a threshold during the afternoon peak hours. The medical service support device 20 then generates medical service support information based on the low-availability information processing device identification information and transmits it to the endoscopy department management device 12. The endoscopy department management device 12 generates a medical service support screen 114 based on the medical service support information and displays it on the display 72. Therefore, this configuration allows the user to understand whether there is room for increasing the availability of any information processing device 36 during the afternoon peak hours.

[0196] Furthermore, the peak time period is the examination time period during which the most endoscopic examinations are performed. That is, the medical service support device 20 acquires low-availability information processing device identification information that can identify information processing devices with low availability rates whose information processing device availability rates are below a threshold during the examination time period during which the most endoscopic examinations are performed. The medical service support device 20 then generates medical service support information based on the low-availability information processing device identification information and transmits it to the endoscopy department management device 12. The endoscopy department management device 12 generates a medical service support screen 114 based on the medical service support information and displays it on the display 72. Therefore, with this configuration, it is possible to allow a user or the like to know which information processing device 36 has room for improving its availability during the examination time period during which the most endoscopic examinations are performed.

[0197] Furthermore, the peak time period may be the inspection time period during which the average value of the information processing device operation rate is the highest. In this case, the user or the like can know which information processing device 36 has room for increasing its operation rate for the inspection time period during which the average value of the information processing device operation rate is the highest.

[0198] Furthermore, the peak time period may be the inspection time period during which the median value of the information processing device operation rate is the highest. In this case, the user or the like can know which information processing device 36 has room for increasing its operation rate for the inspection time period during which the median value of the information processing device operation rate is the highest.

[0199] Furthermore, the peak time period may be the inspection time period during which the most frequent value of the information processing device operation rate is the highest. In this case, the user or the like can know which information processing device 36 has room for increasing its operation rate for the inspection time period during which the most frequent value of the information processing device operation rate is the highest.

[0200] Furthermore, the peak time period may be the inspection time period during which the maximum value of the information processing device operation rate is the highest. In this case, the user or the like can know which information processing device 36 has room for increasing its operation rate for the inspection time period during which the maximum value of the information processing device operation rate is the highest.

[0201] Furthermore, in the endoscopy department management device 12, a medical service support screen 114 is generated based on the medical service support information and displayed on the display 72. Therefore, according to this configuration, the medical service support information can be visually recognized by the user, etc.

[0202] Furthermore, the medical work support information is information that can be categorized by predetermined units, and the endoscopy department management device 12 generates a medical work support screen 114 in which the medical work support information is categorized by the predetermined units and displays it on the display 72. Therefore, according to this configuration, the user can grasp the medical work support information categorized by the predetermined units.

[0203] Furthermore, the medical work support information is information that can be categorized by information processing device 36, and the endoscopy department management device 12 generates a medical work support screen 114 in which the medical work support information is categorized by information processing device 36 and displays it on the display 72. Therefore, according to this configuration, the user or the like can grasp the medical work support information categorized by information processing device 36.

[0204] Furthermore, the medical work support information is information that can be categorized by examination time period, and the endoscopy department management device 12 generates a medical work support screen 114 in which the medical work support information is categorized by examination time period and displays it on the display 72. Therefore, with this configuration, the user or the like can grasp the medical work support information categorized by examination time period.

[0205] Furthermore, the medical work support information is information that can be categorized by examination time slots in the early part of the morning, and the endoscopy department management device 12 generates a medical work support screen 114 in which the medical work support information is categorized by examination time slots in the early part of the morning, and displays this on the display 72. Therefore, with this configuration, the user or the like can grasp the medical work support information categorized by examination time slots in the early part of the morning.

[0206] Furthermore, the medical work support information is information that can be categorized by examination time slots at the end of the morning, and the endoscopy department management device 12 generates a medical work support screen 114 in which the medical work support information is categorized by examination time slots at the end of the morning, and displays this on the display 72. Therefore, with this configuration, the user or the like can grasp the medical work support information categorized by examination time slots at the end of the morning.

[0207] Furthermore, the medical work support information is information that can be categorized by examination time slots in the early afternoon, and the endoscopy department management device 12 generates a medical work support screen 114 in which the medical work support information is categorized by examination time slots in the early afternoon, and displays this on the display 72. Therefore, with this configuration, the user or the like can grasp the medical work support information categorized by examination time slots in the early afternoon.

[0208] Furthermore, the medical work support information is information that can be categorized by examination time slots in the late afternoon, and the endoscopy department management device 12 generates a medical work support screen 114 in which the medical work support information is categorized by examination time slots in the late afternoon, and displays this on the display 72. Therefore, with this configuration, the user or the like can grasp the medical work support information categorized by examination time slots in the late afternoon.

[0209] The medical service support information also includes first notification information as information notifying the information processing device 36 identified from the morning low availability device identification information. The medical service support screen 114 is created based on the first notification information. Therefore, with this configuration, the user can grasp the information processing device 36 identified from the morning low availability device identification information through the medical service support screen 114.

[0210] The medical service support information also includes second notification information as information notifying the information processing device 36 identified from the afternoon low availability device identification information. The medical service support screen 114 is created based on the second notification information. Therefore, with this configuration, the user can grasp the information processing device 36 identified from the afternoon low availability device identification information through the medical service support screen 114.

[0211] The medical service support information also includes third notification information as information notifying the information processing device 36 identified from the morning peak time period low availability device identification information. The medical service support screen 114 is created based on the third notification information. Therefore, with this configuration, the user can grasp the information processing device 36 identified from the morning peak time period low availability device identification information through the medical service support screen 114.

[0212] The medical service support information also includes fourth notification information as information notifying the information processing device 36 identified from the afternoon peak time period low availability device identification information. The medical service support screen 114 is created based on the fourth notification information. Therefore, with this configuration, the user can grasp the information processing device 36 identified from the afternoon peak time period low availability device identification information through the medical service support screen 114.

[0213] The medical service support information also includes fifth notification information. The fifth notification information includes information notifying the day of the week and specific examination time slot identified from the low-operation rate day of the week and time slot identifying information. The fifth notification information also includes information identifying an information processing device operation rate that is below a fifth threshold among the information processing device operation rates calculated in step ST242. The fifth notification information further includes information identifying an information processing device 36 whose information processing device operation rate is below the fifth threshold. The medical service support screen 114 is created based on the fifth notification information. Therefore, with this configuration, the user or the like can be made aware, via the medical service support screen 114, of the day of the week identified from the low-operation rate day of the week and time slot identifying information, the specific examination time slot identified from the low-operation rate day of the week and time slot identifying information, the information processing device operation rate that is below the fifth threshold among the information processing device operation rates calculated in step ST242, and the information processing device 36 whose information processing device operation rate is below the fifth threshold.

[0214] The medical service support information also includes sixth notification information. The sixth notification information includes information on the number of information processing devices with low availability. The medical service support screen 114 is created based on the sixth notification information. Therefore, according to this configuration, the number of information processing devices with low availability identified from the information on the number of information processing devices with low availability can be recognized by the user, etc., through the medical service support screen 114.

[0215] The sixth notification information is information that notifies the information processing device availability rate in a state that can be compared with the low availability day / hour period identification information. Therefore, according to this configuration, the user can grasp the information processing device availability rate through the medical service support screen 114 in a state that can be compared with the number of information processing devices with low availability that are identified from the low availability day / hour period identification information.

[0216] Furthermore, the medical service support device 20 calculates the examination time during the target period for each of all the information processing devices 36 based on the average operating time of the information processing device and the average waiting time for examination. band Therefore, according to this configuration, the availability rate of the information processing device is calculated for each inspection time within the target period for each of all the information processing devices 36, and is included in the sixth notification information. band The user can grasp the information processing device operation rate for each medical service through the medical service support screen 114.

[0217] Furthermore, the sixth notification information is information that notifies the information processing device availability in a state that can be compared with the low availability day of the week and time slot identifying information. Therefore, according to this configuration, the user or the like can grasp the information processing device availability in a state that can be compared with the day of the week identified from the low availability day of the week and time slot identifying information, and the examination time slot identified from the low availability day of the week and time slot identifying information, through the medical service support screen 114.

[0218] Furthermore, the medical service support information is information that can be expressed as comments and figures (for example, the examination support graph 114E) on the display 72. Therefore, according to this configuration, the medical service support information can be visually grasped by the user or the like.

[0219] [Second embodiment] In the first embodiment, an example was given in which the transition of the information processing device availability rate for each inspection time period was graphed and presented, but in the second embodiment, a case in which the transition of the information processing device availability rate for each day of the week is graphed and presented will be described. Note that in the second embodiment, the same components as in the first embodiment are given the same reference numerals, and their description will be omitted, and only the parts that differ from the first embodiment will be described.

[0220] FIG. 13 shows an example of the flow of medical service support processing according to the second embodiment.

[0221] The medical service support processing according to the second embodiment differs from the medical service support processing described in the first embodiment above in that, as shown in Figure 13 as an example, step ST300 and step ST302 are included instead of step ST252 in the flowchart shown in Figure 11E, and step ST304 is included instead of step ST254 in the flowchart shown in Figure 11E. Therefore, in the second embodiment, the same steps as those included in the flowcharts shown in Figures 11A to 11E are assigned the same step numbers and their description is omitted, and only steps in the flowchart shown in Figure 13 that differ from the steps included in the flowchart shown in Figure 11 will be described.

[0222] 13, in step ST300, the generation unit 98F generates seventh notification information based on each day of the week in the target period and the information processing device availability rate calculated in step ST210. After the processing of step ST300 is executed, the medical service support processing proceeds to step ST302.

[0223] In step ST300, the seventh notification information is information that notifies the information processing device operation rate for each day of the week within the target period for each of all information processing devices 36. The seventh notification information includes the information processing device operation rate for each day of the week within the target period for each of all information processing devices 36. The seventh notification information includes the information processing device morning operation rate and the information processing device afternoon operation rate as the information processing device operation rate.

[0224] The information processing device morning operation rate is the information processing device operation rate for the morning of each day of the week within the target period (e.g., between 8:00 and 11:00). The information processing device operation rate for the morning refers to, for example, the average operation rate for each information processing device 36 in the morning. The information processing device afternoon operation rate is the information processing device operation rate for each day of the week within the target period (e.g., between 12:00 and 16:00). The information processing device operation rate for the afternoon refers to, for example, the average operation rate for each information processing device 36 in the afternoon.

[0225] The seventh notification information is an example of "information that notifies medical device availability information in a state that can be compared with information related to medical devices with low availability" according to the technology of the present disclosure. The days of the week within the target period are examples of "predetermined units" and "time periods" according to the technology of the present disclosure.

[0226] In step ST302, the generating unit 98F generates medical service support information based on the target period and the notification information. After the processing of step ST302 is executed, the medical service support processing proceeds to step ST304.

[0227] The medical service support information includes a target period and notification information obtained by the generation unit 98F executing any of the processes of step ST216, step ST222, step ST230, step ST236, step ST248, step ST250, and step ST300.

[0228] In step ST304, the transmission unit 98B transmits the medical service support information generated in step ST302 to the endoscope department management device main body 68 via the communication I / F 104 (see FIG. 7). After the processing of step ST304 is executed, the medical service support processing proceeds to step ST256.

[0229] When the medical work support information is transmitted by executing the processing of step ST304, as described above, the medical work support information is received by the support device communication I / F 84 of the endoscopy department management device 12 (see step ST110 shown in Fig. 10). Then, as shown in step ST112 shown in Fig. 10, the display control unit 78D of the endoscopy department management device 12 generates a medical work support screen 116 based on the medical work support information, and the generated medical work support screen 114 is displayed on the display 72 (Figs. 1 and 3) (see Fig. 14).

[0230] As an example, as shown in FIG. 14, the medical business support screen 116 displays a screen title display field 116A, a target period display field 116B, a target examination time zone display field 116C, a legend display field 116D, an examination support graph 116E, and a target period comment display field 116F.

[0231] The screen title display field 116A displays a title that is recognizable as a screen for supporting raising the availability rate of the information processing device 36. In the example shown in FIG. 14, the screen title display field 116A displays "Availability Rate Raising Support Screen (Morning)." Note that in the example shown in FIG. 12, the screen title display field 116A displays a title that is recognizable as a screen for supporting raising the availability rate of the information processing device 36 in the morning, but, for example, in accordance with an instruction or the like received by the reception device 70, the screen title display field 116A displays a title that is recognizable as a screen for supporting raising the availability rate of the information processing device 36 in the afternoon. In this case, for example, the screen title display field 116A displays "Availability Rate Raising Support Screen (Afternoon)."

[0232] In the target period display field 116B, the target period is displayed in the same manner as in the target period display field 114B described in the first embodiment.

[0233] In the target examination time period display field 116C, readable information is displayed that enables users to recognize whether the examination support graph 116E and the comments displayed in the target period comment display field 116F are information based on the morning operation rate of the information processing device or information based on the afternoon operation rate of the information processing device. In the example shown in Fig. 14, readable information such as "Target examination time period: 8, 9, 10, and 11 o'clock" is displayed.

[0234] In the legend display field 116D, a legend related to the inspection support graph 116E is displayed, similar to the legend display field 114D described in the first embodiment.

[0235] The inspection support graph 116E is an example of a "diagram" according to the technology of the present disclosure. The inspection support graph 116E is a graph created based on the seventh notification information generated by executing the processing of step ST300 shown in FIG. 13, and shows the change over time in the availability rate of the information processing device. The horizontal axis of the inspection support graph 116E represents the day of the week, and the vertical axis of the inspection support graph 116E represents the availability rate of the information processing device.

[0236] In the inspection support graph 116E, the area corresponding to the day of the week with the highest information processing device operation rate in the morning of the target period is displayed in a manner that allows it to be distinguished from other areas (in the example shown in FIG. 14, dotted hatching surrounded by a dashed frame). In the example shown in FIG. 14, Thursday is shown as an example of an inspection time period with the highest information processing device operation rate in the morning. Similar display control is also performed on the inspection support graph 116E for the afternoon of the target period.

[0237] The target period comment display field 116F displays comments created based on the seventh notification information generated by executing the processing of step ST300 shown in FIG. 11E. The target period comment display field 116F is divided into a morning comment field and an afternoon comment field, and the morning comment field displays comments related to the morning of each day of the week within the target period, while the afternoon comment field displays comments related to the afternoon of each day of the week within the target period. In the example shown in FIG. 14, of the morning comment field and the afternoon comment field of the target period comment display field 116F, a comment is displayed only in the morning comment field. The morning comment field of the target period comment display field 116F displays "The fourth information processing device (fourth examination room) is hardly used on any day of the week. (Operating rate = 0%)."

[0238] As described above, in the medical service support device 20 according to the second embodiment, the generation unit 98F generates information including the seventh notification information as medical service support information, and the transmission unit 98B transmits the medical service support information to the endoscopy department management device 12. In the endoscopy department management device 12, the medical service support screen 116 is generated based on the seventh notification information included in the medical service support information and displayed on the display 72. The seventh notification information is information that notifies the information processing device availability rate for each day of the week within a target period for each of all information processing devices 36, and therefore the information processing device availability rate for each day of the week within the target period is notified via the medical service support screen 116. Therefore, this configuration allows the user or the like to know on which day of the week within the target period there is room to increase the availability rate of the information processing device 36.

[0239] [Third embodiment] In the second embodiment, an example was given in which the information processing device availability rates for each of the morning and afternoon on a day-by-day basis within a target period were displayed on the medical service support screen 116, but in this third embodiment, a case will be described in which the user or the like is allowed to ascertain the availability of the examination rooms 30 based on the average number of examinations in each of all examination rooms 30 within a target period. Note that in this third embodiment, the same components as those in the first and second embodiments are assigned the same reference numerals, and their description will be omitted, and only the parts that differ from the first and second embodiments will be described.

[0240] FIG. 15 shows an example of the flow of medical service support processing according to the third embodiment.

[0241] The medical service support processing according to the third embodiment differs from the medical service support processing described in the second embodiment in that, as shown in Figure 15 as an example, it has steps ST400 to ST406 instead of steps ST302 and ST304 in the flowchart shown in Figure 13. Therefore, in the third embodiment, the same steps as those included in the flowchart shown in Figure 13 are given the same step numbers and their explanation is omitted, and only the steps in the flowchart shown in Figure 15 that are different from the steps included in the flowchart shown in Figure 13 will be explained.

[0242] 15, in step ST400, the derivation unit 98E refers to the endoscopic examination management database 110 and calculates the average number of examinations for each examination room 30 for each examination time slot within the target period. After the processing of step ST400 is executed, the medical service support processing proceeds to step ST402. Note that the average number of examinations for each examination room 30 for each examination time slot within the target period is an example of "information related to medical devices with low availability" according to the technology of the present disclosure.

[0243] In step ST402, the generation unit 98F generates eighth notification information based on the average number of examinations calculated in step ST400. After the process of step ST402 is executed, the medical service support process proceeds to step ST404.

[0244] In step ST402, the eighth notification information is an example of "information notifying low availability medical device-related information" according to the technology of the present disclosure, and is information notifying the average number of tests performed in each examination room 30 in the morning and afternoon during the target period. An example of a predetermined unit is a time slot. A time slot refers to a unit divided by a predetermined time, such as the morning of the target period and the afternoon of the target period. The predetermined time may be any time slot ranging from several minutes to several hours. The time slot may also be limited to a time slot during which the medical device is or may be operating, such as an examination slot or at least a portion of the outpatient consultation slot at a medical facility. For ease of explanation, the average number of tests performed in each examination room 30 in the morning during the target period will be referred to as the "morning average number of tests," and the average number of tests performed in each examination room 30 in the afternoon during the target period will be referred to as the "afternoon average number of tests."

[0245] In step ST404, the generating section 98F generates medical service support information based on the target period and the notification information. After the processing of step ST404 is executed, the medical service support processing proceeds to step ST406.

[0246] The medical service support information includes a target period and notification information obtained by the generation unit 98F executing any of the processes of step ST216, step ST222, step ST230, step ST236, step ST248, step ST250, step ST300, and step ST402.

[0247] In step ST406, the transmission unit 98B transmits the medical service support information generated in step ST404 to the endoscope department management device main body 68 via the communication I / F 104 (see FIG. 7). After the processing of step ST406 is executed, the medical service support processing proceeds to step ST256.

[0248] When the medical work support information is transmitted by executing the processing of step ST406, as described above, the medical work support information is received by the support device communication I / F 84 of the endoscopy department management device 12 (see step ST110 shown in Fig. 10). Then, as shown in step ST112 shown in Fig. 10, the display control unit 78D of the endoscopy department management device 12 generates a medical work support screen 118 based on the medical work support information, and the generated medical work support screen 118 is displayed on the display 72 (Figs. 1 and 3) (see Fig. 16).

[0249] As an example, as shown in FIG. 16, the medical business support screen 118 displays a screen title display field 118A, a target period display field 118B, a target examination time zone display field 118C, a legend display field 118D, an examination support graph 118E, and an examination support comment display field 118F.

[0250] The screen title display field 118A displays a title that is recognizable as a screen for supporting improvement of a situation in which an examination room is hardly used. In the example shown in FIG. 16, the screen title display field 118A displays "Regarding a situation in which an examination room is hardly used (morning)." Note that in the example shown in FIG. 16, the screen title display field 118A displays a title that is recognizable as a screen for supporting improvement of a situation in which an examination room is hardly used in the morning. However, for example, in accordance with instructions received by the reception device 70, the screen title display field 118A displays a title that is recognizable as a screen for supporting improvement of a situation in which an examination room is hardly used in the afternoon. In this case, for example, the screen title display field 118A displays "Regarding a situation in which an examination room is hardly used (afternoon)."

[0251] In the target period display field 118B, the target period is displayed in the same manner as in the target period display field 116B described in the second embodiment.

[0252] The target examination time period display field 118C displays readable information that allows users to recognize whether the examination support graph 118E and the comments displayed in the examination support comment display field 118F are information based on the average number of examinations in the morning or the average number of examinations in the afternoon. In the example shown in Fig. 16, the readable information displayed is "Target examination time period: 8, 9, 10, and 11 o'clock."

[0253] In the legend display field 118D, similar to the legend display field 116D described in the second embodiment, the inspection support graph 11 is displayed. 8 A legend for E is displayed.

[0254] The examination support graph 118E is an example of a "diagram" according to the technology of the present disclosure. The examination support graph 118E is a graph created based on the eighth notification information generated by executing the processing of step ST402 shown in FIG. 16, and shows the average number of examinations in the morning for each of the first to fourth examination rooms. The horizontal axis of the examination support graph 118E represents information that can identify the information processing device 36 (for example, the name or information processing device ID of the information processing device), and the vertical axis of the examination support graph 118E represents the average number of examinations in the morning.

[0255] In the examination support graph 118E, an area (for example, the background of the examination support graph 118E) corresponding to information that can identify the information processing device 36 with the lowest average number of examinations in the morning of the target period is displayed in a manner that can be distinguished from other areas (in the example shown in FIG. 16, a dashed frame). In the example shown in FIG. 16, the fourth information processing device (fourth examination room) has the highest average number of examinations. For the afternoon of the target period, the examination support graph 118E created based on the average number of examinations in the afternoon is displayed. 8 E is displayed in the medical service support screen 118.

[0256] The examination support comment display field 118F displays comments created based on the eighth notification information generated by executing the processing of step ST402 shown in Fig. 16. An example of a comment created based on the eighth notification information is a comment suggesting how much the number of examinations can be increased and / or a comment suggesting the number of rooms required to increase the number of examinations.

[0257] The examination support comment display field 118F displays a comment specifying the information processing device 36 that is rarely used (for example, the information processing device 36 with the smallest average number of examinations) and the examination room 30, a comment specifying the information processing device 36 and the examination room 30 with the largest average number of examinations, and a comment including the absolute value of the difference between the largest average number of examinations and the smallest average number of examinations. In the example shown in FIG. 16, the examination support comment display field 118F displays the comment "(1) Information processing device (examination room) that is rarely used -> Third information processing device (third examination room)", the comment "(2) Information processing device (examination room) with the largest number of examinations -> Fourth information processing device (fourth examination room)", and the comment "(3) Comparing the above (1) and (2), there is a possibility that the number of examinations can be increased by '9 times' by using one room."

[0258] As explained above, this No. In the medical service support device 20 according to the third embodiment, information including eighth notification information is generated by the generation unit 98F as medical service support information, and the transmission unit 98B transmits the medical service support information to the endoscopy department management device 12. In the endoscopy department management device 12, a medical service support screen 118 is generated based on the eighth notification information included in the medical service support information and displayed on the display 72. The eighth notification information is information notifying the average number of examinations for each of all information processing devices 36 (all examination rooms 30) during the target period, and therefore the average number of examinations for each of all information processing devices 36 (all examination rooms 30) during the target period is notified via the medical service support screen 118. Therefore, this configuration allows the user to understand to what extent endoscopic examinations can be increased in each examination room 30 during the target period.

[0259] [Fourth embodiment] In the third embodiment, an example was given in which a user or the like is allowed to ascertain the availability of examination rooms 30 based on the average number of tests performed in each of all examination rooms 30 during a target period, but in the fourth embodiment, a case will be described in which a user or the like is allowed to ascertain the availability of examination rooms 30 based on the average number of tests performed for each day of the week during a target period. In the fourth embodiment, the same components as those in the first to third embodiments are denoted by the same reference numerals, and their description will be omitted, and only the differences from the first to third embodiments will be described.

[0260] FIG. 17 shows an example of the flow of medical service support processing according to the fourth embodiment.

[0261] The medical service support processing according to the fourth embodiment differs from the medical service support processing described in the third embodiment in that, as shown in Fig. 17 as an example, it has steps ST500 to ST506 instead of steps ST404 and ST406 in the flowchart shown in Fig. 15. Therefore, in the fourth embodiment, the same steps as those included in the flowchart shown in Fig. 15 are given the same step numbers and their explanations are omitted, and only the steps in the flowchart shown in Fig. 17 that are different from the steps included in the flowchart shown in Fig. 15 will be explained.

[0262] 17, in step ST500, the derivation unit 98E refers to the endoscopic examination management database 110 and calculates the average number of endoscopic examinations performed in all examination rooms 30 for each day of the week during the target period. After the processing of step ST500 is executed, the medical service support processing proceeds to step ST502. The average number of examinations for each day of the week during the target period is an example of "information related to medical devices with low availability" according to the technology of the present disclosure.

[0263] In step ST502, the generation unit 98F generates ninth notification information based on the average number of examinations calculated in step ST500. After the process of step ST502 is executed, the medical service support process proceeds to step ST504.

[0264] In step ST502, the ninth notification information is an example of "information notifying information related to medical devices with low availability" according to the technology of the present disclosure, and is information notifying the average number of tests in the morning and afternoon for each day of the week within the target period. The morning within the target period and the afternoon within the target period are examples of a "predetermined unit" and a "time period" according to the technology of the present disclosure. Note that, for ease of explanation, hereinafter, the average number of tests in the morning for each day of the week within the target period will also be referred to as the "average number of tests in the morning by day of the week," and the average number of tests in the afternoon for each day of the week within the target period will also be referred to as the "average number of tests in the afternoon by day of the week."

[0265] In step ST504, the generating section 98F generates medical service support information based on the target period and the notification information. After the processing of step ST504 is executed, the medical service support processing proceeds to step ST506.

[0266] The medical service support information includes a target period and notification information obtained by the generation unit 98F executing any of the processes of step ST216, step ST222, step ST230, step ST236, step ST248, step ST250, step ST300, step ST402, and step ST502.

[0267] In step ST506, the transmitting unit 98B transmits the medical service support information generated in step ST504 to the endoscope department management device main body 68 via the communication I / F 104 (see FIG. 7). After the processing of step ST506 is executed, the medical service support processing proceeds to step ST256.

[0268] When the medical work support information is transmitted by executing the processing of step ST506, as described above, the medical work support information is received by the support device communication I / F 84 of the endoscopy department management device 12 (see step ST110 shown in Fig. 10). Then, as shown in step ST112 shown in Fig. 10, the display control unit 78D of the endoscopy department management device 12 generates a medical work support screen 120 based on the medical work support information, and the generated medical work support screen 120 is displayed on the display 72 (Figs. 1 and 3) (see Fig. 18).

[0269] As an example, as shown in FIG. 18, the medical service support screen 120 displays a screen title display field 120A, a target period display field 120B, a target examination time zone display field 120C, an examination support graph 120D, and an examination support comment display field 120E.

[0270] The screen title display field 120A is 3 The target period display field 120B corresponds to the screen title display field 118A described in the embodiment. 3 The target examination time period display field 120C corresponds to the target period display field 118B described in the embodiment. 3 This corresponds to the target examination time period display field 118C described in the embodiment.

[0271] The examination support graph 120D is an example of a "diagram" according to the technology of the present disclosure. The examination support graph 120D is a graph created based on the ninth notification information generated by executing the process of step ST502 shown in FIG. 17, and shows the average number of examinations in the morning for each day of the week within the target period. The horizontal axis of the examination support graph 120D represents the day of the week, and the horizontal axis of the examination support graph 120D represents the average number of examinations in the morning for each day of the week within the target period. 20D The vertical axis shows the average number of morning tests by day of the week.

[0272] In the examination support graph 120D, the area corresponding to the day with the lowest average number of examinations in the morning by day of the week (for example, the background of the examination support graph 120D) is displayed in a manner that can be distinguished from other areas (by a dashed frame in the example shown in FIG. 18). In the example shown in FIG. 18, the average number of examinations in the morning by day of the week is the lowest for Sunday, and the average number of examinations in the morning by day of the week is the highest for Wednesday. For the afternoons within the target period, an examination support graph 120D created based on the average number of examinations in the afternoon by day of the week is displayed on the medical service support screen 120.

[0273] The examination support graph 120D also displays a line 120D1 (a line parallel to the horizontal axis) indicating the average value of the average examination time for each day of the week from Monday to Sunday. Near the line 120D1, the average value of the average examination time for each day of the week from Monday to Sunday (6.2 times in the example shown in FIG. 18) is also displayed as a numerical value.

[0274] The examination support comment display field 120E displays comments created based on the ninth notification information generated by executing the processing of step ST502 shown in Fig. 17. Examples of comments created based on the ninth notification information include comments suggesting how much the number of examinations can be increased and / or comments suggesting on which days of the week the number of examinations can be increased.

[0275] The examination support comment display field 120E displays comments regarding days of the week on which few examinations are performed, comments regarding days of the week on which the most examinations are performed, and comments suggesting that the days on which endoscopic examinations are performed be equalized.

[0276] In the example shown in Figure 18, the test support comment display field 120E displays the following comments: "(1) Almost no tests are conducted on Sundays. Among weekdays, Tuesdays have the fewest number of tests.", "(2) Wednesday is the day with the most number of tests.", and "(3) Please consider distributing the tests to Tuesdays and Sundays, when fewer tests are conducted."

[0277] As explained above, this No. In the medical service support device 20 according to the fourth embodiment, information including the ninth notification information is generated by the generation unit 98F as medical service support information, and the transmission unit 98B transmits the medical service support information to the endoscopy department management device 12. In the endoscopy department management device 12, a medical service support screen 120 is generated based on the ninth notification information included in the medical service support information and displayed on the display 72. The ninth notification information is information that notifies the average number of morning examinations by day of the week, and therefore, the ninth notification information is displayed on the medical service support screen 120. morning The average number of examinations is reported. Therefore, with this configuration, the user can know how much endoscopic examinations can be increased on which days of the week.

[0278] The above medical service support screens 114, 116, 118, and 120 may be switched according to instructions received by the reception device 70, or may be switched after a certain period of time has elapsed.

[0279] In the above embodiments, the peak operation day is defined as the day on which the most endoscopic examinations were performed. However, the technology of the present disclosure is not limited to this. For example, the peak operation day may be a day on which the number of times the examination waiting time (see FIG. 2) fell below a second reference value (also referred to as a threshold, e.g., 3 minutes) is equal to or greater than a reference number. In this case, the peak operation day can be identified even if the number of endoscopic examinations performed cannot be determined. In other words, the operation level of a medical device may be indicated by a value based on the number of times the examination waiting time fell below the second reference value, and the second reference degree may be indicated by the reference number. The number of times the examination waiting time fell below the second reference value refers to the number of times the examination waiting time fell below the second reference value per predetermined period, such as per day or per hour. Furthermore, if the operation level of a medical device is defined as the number of times the examination waiting time fell below the second reference value, the overall operation level refers to the total number of times the examination waiting time fell below the second reference value for multiple medical devices when the medical service support device can acquire data on multiple medical devices. The second reference value corresponds to the preparation time required between the end of an endoscopic examination and the start of the next endoscopic examination at a medical facility, and may be a fixed value or a variable value set or changed by a user, etc. The second reference value may also be a variable value calculated based on the waiting time for examinations of endoscopic procedures performed in the past. For example, the second reference value may be the average waiting time for examinations of endoscopic procedures performed in the past, the minimum waiting time for examinations of endoscopic procedures performed in the past, or a value obtained by adding or multiplying the minimum value by a predetermined value. The reference number of times corresponding to the second reference degree is a preset value. More specifically, it is a preset value for determining periods during which endoscopic examinations are concentrated, such as peak days or peak hours. The preset value may be a fixed value set in advance, or a variable value that is changed according to user input. The default value may also be a variable value calculated based on the number of times the waiting time for examinations in the past fell below the second reference value. For example, the default value may be the average value of the number of times that the waiting time for testing in the past fell below the second standard value, or a variable value calculated based on the number of times that the waiting time for testing in the past fell below the second standard value, such as the maximum value of the number of times that the waiting time for testing in the past fell below the second standard value, or a value obtained by adding or multiplying the maximum value by a predetermined value.Furthermore, in a case where the operation level of a medical device indicates the number of times that the waiting time for an examination per first period (e.g., one day) fell below a second reference value, the default value may be the largest value among the number of times that the waiting time for an examination per first period (e.g., one week) fell below the second reference value. Furthermore, in a case where the operation level of a medical device is a value based on the number of times that the waiting time for an examination per first period fell below the second reference value, the standard operation level may be a value based on the number of times that the waiting time for an examination per medical device fell below the second reference value in a specific period in which the total number of times that the waiting time for an examination per a plurality of medical devices fell below the second reference value per predetermined period is equal to or greater than the reference number.

[0280] In each of the above embodiments, examples have been given in which information (e.g., a legend) that can identify a medical device is displayed on the medical work support screens 114, 116, and 118, but the technology of the present disclosure is not limited to this, and other information related to the medical device, such as the manufacturing date of the medical device and / or the cumulative number of times the medical device has been used, may be displayed on the medical work support screens 114, 116, and 118 instead of or together with the information that can identify the medical device.

[0281] In each of the above embodiments, an example has been given of supporting endoscope handling work in an endoscopy department, but the technology of the present disclosure is not limited to this, and the technology of the present disclosure can also be used to support endoscope handling work in a medical department (e.g., internal medicine or surgery) or a medical institution (e.g., a clinic or general hospital).

[0282] In each of the above embodiments, the examination room 30 is exemplified, but it does not necessarily have to be one room, and may be a space obtained by dividing one room with a curtain and / or a partition or the like.

[0283] In each of the above embodiments, the endoscope processor device 32 and the information processing device 36 are separate entities, but the technology of the present disclosure is not limited to this, and the endoscope processor device 32 and the information processing device 36 may be integrated. In this case, for example, a device equivalent to the information processing device 36 may be incorporated into the endoscope processor device 32, or a device equivalent to the endoscope processor device 32 may be incorporated into the information processing device main body 38.

[0284] In the above-described embodiments, examples have been given in which the medical service support screens 114, 116, and 118 are displayed on the display 72, thereby visualizing the medical service support information and presenting it to the user, etc. However, the technology of the present disclosure is not limited to this. For example, instead of or in addition to the visual presentation on the display 72 described above, the medical service support information may be output as audio by an audio playback device, or the medical service support information may be printed on a recording medium (e.g., paper) and output by a printer.

[0285] In the above embodiments, an endoscope handling operation including endoscopic examinations has been described as an example of an "endoscopic procedure operation" according to the technology of the present disclosure. However, the technology of the present disclosure is not limited thereto and may include medical device handling operations including medical device procedure operations other than endoscopic examinations. For example, the endoscopic procedure operation may include endoscopic surgery and / or endoscopic treatment. Examples of endoscopic surgery include surgery and / or treatment using a laparoscope, surgery and / or treatment using a thoracoscope, surgery and / or treatment using a cystoscope, surgery and / or treatment using a cholangioscope, spinal endoscopy and / or treatment, surgery and / or treatment using a vascular endoscope, and surgery and / or treatment using an epidural endoscope.

[0286] In the above embodiments, the information processing device 36 has been given as an example of a "medical device" according to the technology of the present disclosure, but the technology of the present disclosure is not limited to this, and the medical device may be the endoscope 24 or the washer 52, or may be medical devices other than the endoscope 24, the information processing device 36, and the washer 52. Examples of medical devices other than the endoscope 24, the information processing device 36, and the washer 52 include a medical management device (e.g., a device having a processor and memory) equivalent to the information processing device 36, medical accessories (e.g., a replaceable ultrasound probe and / or a replaceable treatment tool used in dental treatment) that are detachably connected to the medical management device in the same way that the endoscope 24 is detachably connected to the information processing device 36, and a washer that cleans medical accessories in the same way as the washer 52 that cleans the endoscope 24.

[0287] In the above embodiments, the barcode 42 and the subject barcode are exemplified, but at least one of the barcode 42 and the subject barcode may be replaced with another two-dimensional code such as a QR (Quick Response) code (registered trademark), or a contactless storage medium using RFID (Radio Frequency Identification) technology. In this case, instead of the barcode readers 40 and 64, a device capable of recognizing the two-dimensional code and / or the contactless storage medium to obtain information that can identify the endoscope 24 or the subject may be applied.

[0288] While the example illustrates a case in which the information processing device 36 is started and stopped by pressing the test start button 38A, this is merely an example. The test start button 38A is not limited to a physical button. It may also be configured, as in a touch panel display, to start or stop the operation of the information processing device 36 by detecting proximity to at least one soft key displayed on the touch panel. The start and stop of the operation of the information processing device 36 may also be controlled by voice input and / or gesture input. Furthermore, a non-contact human presence sensor may be provided in a predetermined area of ​​the examination room 30 or in the information processing device 36, so that the operation of the information processing device 36 is started or stopped by detecting a human body. The same applies to the control of the start and stop of the operation of the cleaner 52 using the cleaning start button 60A.

[0289] In each of the above embodiments, the medical service support device 20 is exemplified, but instead of the medical service support device 20, the medical service support processing program 108 (see FIG. 8) may be executed by a computer used on-premise together with the endoscopy department management device 12. In addition, the management information storage device 76 may also be used on-premise together with the endoscopy department management device 12.

[0290] Furthermore, in the above embodiments, an example has been described in which the medical service support processing program 108 is stored in the storage 100, but the medical service support processing program 108 may be stored in any portable storage medium such as an SSD or a USB (Universal Serial Bus) memory, and the medical service support processing program 108 may be stored in a non-transitory storage medium. The medical service support processing program 108 stored in a non-transitory storage medium is installed in, for example, the support device server 74.

[0291] Furthermore, in each of the above embodiments, an assistance device server 74 including a CPU 98, storage 100, and memory 102 is exemplified, but the technology of the present disclosure is not limited to this, and a device including an ASIC (Application Specific Integrated Circuit), an FPGA (Field-Programmable Gate Array), and / or a PLD (Programmable Logic Device) may be applied instead of or together with the assistance device server 74.

[0292] The hardware resources for executing the medical service support processing described in each of the above embodiments can be various processors, as listed below. Examples of processors include a CPU, which is a general-purpose processor that functions as a hardware resource for executing medical service support processing by executing software, i.e., a program. Examples of processors include dedicated electrical circuits, such as FPGAs, PLDs, or ASICs, which are processors with circuit configurations designed specifically for executing specific processing. Each processor has built-in or connected memory, and each processor uses the memory to execute terminal-side processing.

[0293] The hardware resource that executes the medical service support processing may be configured with one of these various processors, or may be configured with a combination of two or more processors of the same or different types (for example, a combination of multiple FPGAs, or a combination of a CPU and an FPGA). Also, the hardware resource that executes the medical service support processing may be a single processor.

[0294] As an example of a system configured with a single processor, first, one processor is configured by combining one or more CPUs and software, and this processor functions as a hardware resource that executes medical service support processing. Second, there is a system that uses a processor that realizes the functions of the entire system, including multiple hardware resources that execute medical service support processing, on a single IC chip, as typified by SoC (System-on-a-chip). In this way, medical service support processing is realized using one or more of the above-mentioned various processors as hardware resources.

[0295] Furthermore, the hardware structure of these various processors can be, more specifically, an electric circuit that combines circuit elements such as semiconductor devices. The above terminal-side processing is merely an example. Therefore, it goes without saying that unnecessary steps may be deleted, new steps may be added, or the processing order may be rearranged, without departing from the spirit of the invention.

[0296] The above-described description and illustrations are a detailed explanation of the parts related to the technology of the present disclosure and are merely an example of the technology of the present disclosure. For example, the above description of the configuration, functions, actions, and effects is an explanation of an example of the configuration, functions, actions, and effects of the parts related to the technology of the present disclosure. Therefore, it goes without saying that unnecessary parts may be deleted, new elements may be added, or replacements may be made to the above-described description and illustrations within the scope of the gist of the technology of the present disclosure. Furthermore, to avoid confusion and facilitate understanding of the parts related to the technology of the present disclosure, the above-described description and illustrations omit explanations of common technical knowledge that do not require particular explanation to enable the implementation of the technology of the present disclosure.

[0297] In this specification, "A and / or B" is synonymous with "at least one of A and B." In other words, "A and / or B" means that it may be only A, only B, or a combination of A and B. Furthermore, in this specification, the same concept as "A and / or B" is also applied when three or more things are expressed connected by "and / or."

[0298] All publications, patent applications, and technical standards mentioned in this specification are herein incorporated by reference to the same extent as if each individual publication, patent application, or technical standard was specifically and individually indicated to be incorporated by reference.

[0299] The following additional notes are provided regarding the above-described embodiments.

[0300] (Appendix 1) a processor; a memory connected to or embedded in the processor; The processor: Acquire low availability medical device identification information that can identify low availability medical devices, which are medical devices with a standard availability rate below a threshold, among multiple medical devices used in medical device handling operations; Output medical work support information based on low availability medical device identification information Medical business support equipment.

[0301] According to the configuration described in Supplementary Note 1, it is possible to support the efficient implementation of medical equipment handling operations. [Explanation of symbols]

[0302] 10 Medical business support system 12 Endoscopy department management device 14 Examination room facilities 16 Manual washing facilities 18 Automatic cleaning equipment 20 Medical business support equipment 22 Network 24 Endoscope 24A Insertion section 24B Imaging unit 24C Operation section 24D Universal Code 26,28 Connector 30 Examination Room 31 Light source device 32 Endoscope processor device 34,72 display 36 Information processing equipment 38 Information processing device main body 38A Test start button 40 Barcode Reader 42 Barcode 44 Endoscopy Information 46 Manual cleaning room 48 Sink 50 Washing machine room 52 washing machine 54 Washing machine control device 56 First cleaning tank 58 Second cleaning tank 60,70 Reception device 60A Cleaning start button 62 Washing machine control device main body 64 Barcode reader 66 Cleaning Information 68 Endoscopy department management device main unit 74 Support Device Server 76 Management information storage device 78,98 CPU 78A, 98A receiving unit 78B,98B transmitter 78C, 98D Memory control unit 78D Display control unit 80,100 storage 82,102 memory 84 Communication I / F for support equipment 86 Inspection communication I / F 88 Washer communication I / F 90,106 buses 92 Management Device Control Program 94 Endoscopy Management Database 96 Washing Machine Management Database 98C Acquisition Department 98E Lead-out section 98F generation section 104 Communication I / F 108 Medical Business Support Processing Program 113 Assistive Device Management Database 114,116,118,120 Medical business support screen 114A, 116A, 118A, 120A Screen title display field 114B,116B,118B,120B Display period display field 114C Low availability equipment number display field 114D, 116D, 118D Legend display column 114E, 116E, 118E, 120D Inspection support graph 114F, 116F Target period comment display field 114G Peak Time Comment Display Column 114H 1st specific inspection time period comment display field 114I Second specific examination time period comment display field 114J Third specific inspection time period comment display field 114K 4th specific inspection time period comment display field 116C, 118C, 120C Target inspection time zone display column 118F ,120E Inspection support comment display field 120D1 Line

Claims

1. a processor; a memory connected to or embedded in the processor; The processor: acquire low-operation rate medical device identification information that can identify low-operation rate medical devices, which are medical devices whose standard operation rate is below a threshold, among the plurality of medical devices used in endoscope handling operations during a period when the overall operation rate of the plurality of medical devices is equal to or higher than a standard rate; outputting medical service support information for the period based on the low availability medical device identification information; Medical business support equipment.

2. The medical service support device according to claim 1 , wherein the standard operation degree is a value based on the operation time of the medical device during a period when the overall operation degree is equal to or greater than the standard degree.

3. The endoscope handling business includes an endoscope procedure business, 3. The medical service support device according to claim 1, wherein the period when the overall operating level is equal to or greater than the reference level is a period when a value based on the number of endoscopic procedure operations is equal to or greater than a first reference value.

4. The endoscope handling business includes an endoscope procedure business, 4. The medical support device according to claim 1, wherein the period when the overall operating level is equal to or greater than the reference level is a period when the number of times the waiting time for the endoscopic procedure work falls below a second reference value is equal to or greater than the reference number.

5. The medical service support device according to claim 1 , wherein the medical service support information is presented by a presentation device.

6. The medical service support device according to claim 5 , wherein the medical service support information is information that can be divided into predetermined units.

7. The medical service support device according to claim 6 , wherein the predetermined unit is related information relating to the medical device.

8. The medical service support device according to claim 6 , wherein the predetermined unit is a time period.

9. 9. The medical service support device according to claim 8, wherein the time period is a time period determined based on the start or end of at least one of morning, afternoon, and all day.

10. The medical service support device according to claim 1 , wherein the medical service support information includes information notifying the medical equipment with low availability rate identified by the medical equipment with low availability rate identification information.

11. 11. The medical service support device according to claim 1, wherein the medical service support information includes information notifying low availability medical equipment related information relating to the low availability medical equipment identified by the low availability medical equipment identification information.

12. The processor acquires the number of the medical devices with low availability rates identified by the medical device with low availability rate identification information, The medical service support device according to claim 11 , wherein the information relating to medical devices with low availability rates includes information based on the number of medical devices with low availability rates.

13. the processor acquires medical device number information based on the number of operating medical devices among the plurality of medical devices; The medical service support device according to claim 11 or 12, wherein the medical service support information includes information that notifies the medical equipment number information in a state that can be compared with the low availability medical equipment related information.

14. The processor acquires the availability of the medical device with low availability rate identified by the medical device with low availability rate identification information, The medical service support device according to claim 11 , wherein the information relating to medical equipment with low availability rates includes information based on availability rates of the medical equipment with low availability rates.

15. the processor acquires medical device availability information based on availability rates of medical devices that are in operation among the plurality of medical devices; The medical service support device according to claim 14 , wherein the medical service support information includes information for notifying the medical equipment availability information in a state that allows comparison with the information related to the medical equipment with low availability.

16. The medical service support device according to claim 1 , wherein the medical service support information is information that can be expressed by at least one of a comment, a diagram, and a table using a presentation device.

17. The medical service support device according to claim 1 , wherein the medical equipment is any one of an endoscope, an information processing device used together with the endoscope, and a washer for cleaning the endoscope.

18. A medical service support method executed by a computer, comprising: The computer Acquire low availability medical device identification information that can identify low availability medical devices, which are medical devices with a standard availability level below a threshold, among a plurality of medical devices used in endoscope handling operations during a period when the overall availability level of the plurality of medical devices is equal to or higher than a standard level; and Execute a process including outputting medical service support information based on the low availability medical device identification information, the medical service support information being for the period. Medical business support methods.

19. On the computer, Acquire low availability medical device identification information that can identify low availability medical devices, which are medical devices with a standard availability level below a threshold, among a plurality of medical devices used in endoscope handling operations during a period when the overall availability level of the plurality of medical devices is equal to or higher than a standard level; and A program for executing a process including outputting medical service support information for the period based on the low availability medical device identification information.

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