Program, system, information processing device, server, and method

The system addresses the inefficiencies in creating important matters explanation documents by enabling real-time input and verification of investigator data, ensuring compliance with regulatory standards and reducing preparation time.

JP7752274B1Active Publication Date: 2025-10-09TOKYU LIVABLE INC
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Patent Information

Application Number
JP2025072961
Authority / Receiving Office
JP · JP
Patent Type
Patents
Current Assignee / Owner
Filing Date
2025-04-25
Publication Date
2025-10-09
Estimated Expiration
2045-04-25

AI Technical Summary

Technical Problem

Existing real estate information management systems fail to generate an important matters explanation document that complies with Article 35 of the Real Estate Brokerage Business Act, and lack the ability to efficiently and accurately create such documents by integrating investigator inputs and real-time verification.

Method used

A system and method that allows real-time creation of an important matters explanation document by accepting investigator inputs, using optical character recognition to process handwritten notes, and enabling simultaneous verification and correction of investigation results across multiple terminals, thereby reducing the time and effort required for document preparation.

Benefits of technology

The system facilitates efficient and accurate creation of important matters explanation documents by allowing real-time input and verification, reducing the risk of errors and shortening the preparation time, ensuring compliance with regulatory requirements.

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Abstract

A program, system, information processing device, server, and method are provided that are capable of creating an important matters explanation document in a real estate transaction. [Solution] The program causes the processor to execute the steps of receiving a request to investigate and create an important matters explanation document along with the name and location information of the target property, starting the creation of the important matters explanation document, accepting the investigation results, obtaining a judgment result as to whether the investigation results for a certain item are compatible as input information for that item, supplying instruction information to instruct a reinvestigation if the judgment result indicates that the investigation results do not match the input information, and using the investigation results for a certain item as input information for the corresponding item in the important matters explanation document and reflecting the input information in that item in the important matters explanation document if the judgment result indicates that the investigation results are compatible with the input information.
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Description

[Technical Field]

[0001] The present invention relates to a program, a system, an information processing device, a server, and a method, and more particularly to a program, a system, an information processing device, a server, and a method that are capable of creating an explanation document of important matters in a real estate transaction. [Background technology]

[0002] In a conventional architecture and real estate information management system, which provides architecture and real estate information in response to architecture and real estate search requests based on architecture and real estate history information about architecture and real estate that are the subject of rental or sales transactions, the system stores comprehensive history information, which is made up of architecture and real estate history information showing history information about the architecture and real estate, rental history information showing history information about the rental of the architecture and real estate, and management history information showing history information held by a management company about the architecture and real estate, in association with each of a plurality of registered architecture and real estate, and stores attribute information showing attributes of whether each piece of information included in the comprehensive history information is public information that is permitted to be displayed on an external terminal as a search result, or search item information that is permitted to be used as a search item, and in response to a search request from a terminal of a person searching for architecture and real estate, the system A construction and real estate information management system is known that includes a processing means for identifying comprehensive history information that meets the search criteria based on search item information included therein, reading from memory information from the identified comprehensive history information that has been assigned attributes as public information based on the attribute information, and making the information available for viewing on a terminal as search result information, wherein the attribute information further indicates, for each piece of information included in the comprehensive history information, whether it is information to be included in an important matters explanation document required for construction and real estate transactions, and a second processing means for identifying, in response to a request for creating an important matters explanation document, information to be included in an important matters explanation document required for construction and real estate transactions based on the attribute information, and automatically generating important matters explanation document data based on the identified information (see, for example, Patent Document 1). The construction and real estate information management system described in Patent Document 1 allows for the automatic generation of an important matters explanation document based on the information included in the comprehensive history information. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Application Laid-Open No. 2015-022652 Summary of the Invention [Problem to be solved by the invention]

[0004] However, although the construction and real estate information management system described in Patent Document 1 automatically generates what is referred to as an important matters explanation document in Patent Document 1 based on information on the recording and management of equipment in existing homes, information on the furniture and home appliances in the existing homes, and information on long-term maintenance and preservation plans for the existing homes, this important matters explanation document is not an important matters explanation document for real estate transactions pursuant to Article 35 of the Real Estate Brokerage Business Act.Furthermore, the construction and real estate information management system described in Patent Document 1 does not investigate or confirm the information necessary for creating an important matters explanation document pursuant to Article 35 of the Real Estate Brokerage Business Act, which is important in real estate transactions.

[0005] Therefore, an object of the present invention is to provide a program, a system, an information processing device, a server, and a method that are capable of creating an important matters explanation document in a real estate transaction. [Means for solving the problem]

[0006] In order to achieve the above-mentioned object, the present invention provides a program for causing a computer having a processor and memory to execute the creation of an important information document for a real estate transaction, the program causing the processor to execute the following steps: receiving a request to investigate multiple items that constitute an important information document for a target property and to create the important information document, along with location information indicating the name of the target property and the location of the target property; starting the creation of the important information document in response to receiving the name of the target property and the location information; accepting the results of an investigation conducted by one investigator for at least one of the multiple items; obtaining a determination result as to whether the investigation result for the one item accepted in the accepting step is suitable as input information for the one item; if the determination result indicates that the investigation result is not suitable for the input information, supplying instruction information to the information terminal of the one investigator instructing the one item to be re-investigated; and if the determination result indicates that the investigation result is suitable for the input information, using the investigation result for the one item as input information for the corresponding one item in the important information document and reflecting the input information in the one item in the important information document.

[0007] In addition, in order to achieve the above-mentioned object, the present invention provides a program for causing a computer having a processor and memory to execute the creation of an important matters explanation document in a real estate transaction, the program causing the processor to execute the steps of individually obtaining the investigation results for each of multiple items included in the important matters explanation document, and, when the input of one investigation result into a specified item is approved, automatically entering the one investigation result as is into the specified item, and in the step of obtaining the results in real time, the program starts creating the important matters explanation document at the time the investigation results are first obtained.

[0008] Furthermore, to achieve the above object, the present invention provides a system comprising means for executing all of the steps executed in the above-described inventions. Furthermore, to achieve the above object, the present invention provides an information processing device comprising a control unit and a storage unit, wherein the control unit executes all of the steps executed in the above-described inventions. Furthermore, to achieve the above object, the present invention provides a server comprising a control unit and a storage unit, wherein the control unit executes all of the steps executed in the above-described inventions. Furthermore, to achieve the above object, the present invention provides a method executed by a computer comprising a processor and a memory, wherein the processor executes all of the steps executed in the above-described inventions. [Effects of the Invention]

[0009] According to the program, system, information processing device, server, and method of the present invention, it is possible to provide a program, system, information processing device, server, and method that are capable of creating an important matters explanation document in a real estate transaction. [Brief explanation of the drawings]

[0010] [Figure 1] 1 is a schematic diagram of a system according to an embodiment of the present invention. [Figure 2] FIG. 2 is a functional block diagram of each of the on-site staff information terminal, the investigator information terminal, the important explanation creator information terminal, and the important explanation confirmer information terminal according to this embodiment. [Figure 3] FIG. 2 is a functional configuration block diagram of a server according to the present embodiment. [Figure 4] FIG. 2 is a data configuration diagram of each database and storage unit according to the embodiment. [Figure 5] FIG. 2 is a flow diagram of processing in the system according to the present embodiment. DETAILED DESCRIPTION OF THE INVENTION

[0011] [Embodiment Mode] <Background of System 1> In real estate transactions such as the sale, purchase, or lease of real estate, an explanation of important matters regarding the property is required before entering into a specified contract using an important matters explanation document stipulated in Article 35 of the Real Estate Brokerage Business Act. This important matters explanation document (hereinafter sometimes referred to as "important matters explanation") has traditionally been prepared based on information collected by investigators about the target real estate via communication networks such as the Internet, information collected through on-site investigations of the property (current status information), information about the location of the property that investigators obtain through face-to-face interviews with government officials at the Legal Affairs Bureau, Waterworks Bureau, and city planning departments, road inspection departments, and building inspection departments of local government offices (hereinafter sometimes referred to as "government agencies") (this information is usually handwritten by the investigator), and / or information in specified documents obtained from government officials.

[0012] Here, audio and photography are usually prohibited in government offices. Therefore, in the past, investigators were forced to take handwritten notes while interviewing government officials face-to-face, and then manually enter the contents of those notes into a designated system after the interview. Furthermore, once the investigation of all the items required for the preparation of the important matters explanation document has been completed, the person in charge of preparing the important matters explanation document (the important matters explanation preparer) reviews and approves the contents of the investigation results for all items before the preparation of the important matters explanation document begins. Therefore, even when multiple investigators are assigned to investigate a single property, it takes a significant amount of time from the start to the completion of the preparation of the important matters explanation document for that property.

[0013] It is also possible to improve operational efficiency by utilizing AI generation in the preparation of important information explanation documents. However, because the explanatory text required in important information explanation documents typically uses pre-defined template text based on the property's location and shape, even if the AI ​​generation process is efficient, there is a risk of inclusion of incorrect text due to oversights. Furthermore, when using AI generation, the text is generated by inputting the survey results of the target property surveyed by an inspector into a designated system that prepares important information explanation documents. However, the current status of the property is left to the inspector's survey results. While the person preparing the important information explanation document and the person reviewing the prepared important information explanation document (the person reviewing the important information explanation document) can review the generated text, they cannot review the survey results themselves. As a result, the person preparing the important information explanation document and the person reviewing the important information explanation document cannot verify the current status of the property. In other words, until now, the person preparing the important information explanation document and the person reviewing the important information explanation document could only verify the current status of the property using on-site photographs, etc., which created a risk of omissions in the preparation of important information explanation documents.

[0014] Furthermore, there are cases where the on-site person in charge of the target property designates the real estate, one or more investigators share the responsibility of investigating the multiple items that make up the important matters explanation document for that property, the important matters explanation document is prepared by the important matters explanation document preparer after reviewing the results of the investigation, and the prepared important matters explanation document is then checked by the important matters explanation document verifier. However, since there is no system that allows these four parties to simultaneously or at any time check the progress of the important matters explanation document preparation, it is difficult to check and correct any omissions or incomplete information in a timely manner. Furthermore, since the preparation of the important matters explanation document begins only after the results of the investigation of all the multiple items that make up the important matters explanation document have been finalized, even if the investigation is divided up, it still takes time to start and complete the preparation of the important matters explanation document.

[0015] Therefore, the inventors have considered various functions that realize the following: reducing the effort required for creating an important matters explanation document by making it more efficient; making it possible to create an important matters explanation document while checking for errors such as missed investigations or incomplete preparation of the investigation results entered into each of the multiple items in the important matters explanation document, thereby reducing the burden of reinvestigation and correction due to early detection of errors; and shortening the time required to create an important matters explanation document by making it possible to start creating the important matters explanation document in parallel with the investigation without having to wait until all investigations are completed, thereby resulting in the creation of the important matters explanation document.

[0016] <System 1 configuration overview> FIG. 1 shows an overview of the system according to this embodiment.

[0017] System 1 according to this embodiment includes a site-personnel information terminal 10 of a site person who requests the preparation of an important property explanation along with information identifying the real estate property, an investigator information terminal 20 of an investigator who investigates each of the multiple items that make up the important property explanation, an important property explanation creator information terminal 30 of an important property explanation creator who prepares the important property explanation, an important property explanation confirmer information terminal 40 of an important property explanation confirmer who confirms (checks) the important property explanation, and a server 50 that executes various processes related to the preparation of the important property explanation. System 1 may also include, or be made available to system 1, a property overview database 7 that stores property overview information that outlines the property, and a sentence database 9 that stores various sentences and standard sentences related to specified ordinances, etc. Site-personnel information terminal 10, investigator information terminal 20, important property explanation creator information terminal 30, important property explanation confirmer information terminal 40, and server 50, as well as property overview database 7 and sentence database 9, are each connected via a communication network 5 for two-way communication. In the system 1, the server 50 receives predetermined instructions from the on-site person in charge, the investigator, the person preparing the important explanation, and / or the person confirming the important explanation, and carries out various processes related to the preparation of the important explanation. In this case, the system 1 may be a server-client type system.

[0018] In order to simplify the explanation, Figure 1 shows an example in which one site staff information terminal 10, one investigator information terminal 20, one important explanation writer information terminal 30, one important explanation confirmer information terminal 40, one property summary database 7, and one text database 9 are each connected to the server 50 via a communication network 5, but multiple site staff information terminals 10, multiple investigator information terminals 20, multiple important explanation writer information terminals 30, multiple important explanation confirmer information terminals 40, multiple property summary databases 7, and / or multiple text databases 9 may each be connected to the server 50 via the communication network 5.

[0019] <System 1 Overview> System 1 according to this embodiment is a system capable of creating an important matters explanation document in accordance with Article 35 of the Real Estate Brokerage Business Act for real estate transactions. For example, system 1 individually acquires the results of investigation for each of multiple items included in the important matters explanation document, starts creating the important matters explanation document when the first investigation result is acquired, and, when the entry of a certain investigation result into a predetermined field in the important matters explanation document is approved, automatically enters the investigation result directly into the predetermined field in real time. Note that "entering the investigation results directly into the predetermined field" refers to entering text data into the predetermined field when the investigator enters the text data into investigator information terminal 20 via a touch panel, keyboard, or the like, or to converting the text included in the image into text data when the investigator information terminal 20 reads the image.

[0020] Specifically, system 1 begins creating an important matters explanation document for a property upon receiving the property name and address information (location information) of the property from a real estate on-site manager or the like. At this point, various information has not yet been entered into the important matters explanation document, but a predetermined format for the important matters explanation document is already prepared. System 1 then receives the results of an investigation into at least one of the multiple items that make up the important matters explanation document investigated by a single investigator and inputs the results into that item in the important matters explanation document. Here, system 1 automatically accepts the investigation results by, for example, reading handwritten notes containing the investigation results by the single investigator using optical character recognition (OCR) and converting the read character string into a predetermined character code. Furthermore, when multiple investigators enter investigation results for a single item via their own information terminals, system 1 uses exclusive control to limit input into that item to only one investigator's information terminal 20. Next, if the contents of the investigation results entered into that one item are confirmed and approved by the important matters explanation preparer, System 1 confirms the investigation results as the input information for that one item. At this stage, the input information is entered into that one item of the important matters explanation document.

[0021] System 1 enables the person preparing the important matters explanation document to confirm the entered investigation results each time the inspector enters the investigation results for each of the multiple items in the important matters explanation document for a given property. Then, once the person preparing the important matters explanation document has confirmed and approved the investigation results entered for all of the items in the important matters explanation document, System 1 finalizes the investigation results entered for each of the multiple items as input information. At this stage, the important matters explanation document is substantially complete. Note that "substantially complete" refers to a state in which investigation results have been entered for all of the multiple items in the important matters explanation document for which investigation results are to be entered. However, in this state, for example, transaction terms of the buyer and seller, etc., do not necessarily have to be entered in the important matters explanation document.

[0022] Furthermore, each time an investigation result is entered into an item in the important matters explanation document and the important matters explanation creator confirms and approves the investigation result and confirms it as input information, the system 1 may have the important matters explanation verifier execute a confirmation process to determine whether the input information can be used as input information for that item. If the important matters explanation verifier confirms that the input information can be used as input information for that item, the system 1 confirms the input information as content to be included in the important matters explanation document. Note that the system 1 may classify the items in the important matters explanation document into multiple groups, and at the time when the important matters explanation creator confirms the input information for each of one or more items belonging to one group, or after that time, the important matters explanation verifier may execute a confirmation process for each of one or more items belonging to the group.

[0023] Furthermore, in System 1, after the investigation results are entered into all of the multiple items in the important matters explanation document and all of the investigation results are confirmed and approved by the important matters explanation document creator and finalized as input information, the important matters explanation document verifier may collectively confirm whether all of the input information can be used as input information for each item. However, from the perspective of shortening the time from the start to the completion of the important matters explanation document, System 1 may be configured so that the important matters explanation document verifier performs the confirmation process each time an investigation result is entered into one item and finalized as input information, or each time an investigation result is entered into each item of a group and finalized as input information.

[0024] Furthermore, in System 1, information about the important matters explanation document that has begun to be prepared is stored in a predetermined storage unit. System 1 then makes the information about the important matters explanation document stored in the predetermined storage unit accessible on the information terminals of one or more on-site personnel, one or more investigators, one or more important matters explanation document preparers, and / or one or more important matters explanation confirmers, thereby enabling corrections by predetermined personnel (e.g., important matters explanation document preparers). This allows System 1 to allow those involved in the preparation of the important matters explanation document to check the progress of the preparation and / or the content entered in each field at any time, making it easier to discover problems that occur in the preparation of the important matters explanation document early and to identify the causes of the problems.

[0025] Furthermore, based on the property name and address information of a property received from the on-site staff, the system 1 can automatically acquire predetermined information to be included in the important matters explanation document for that property, for example, property summary information of the property that is the subject of the survey (target property summary information), from the property summary database 7 that stores property summary information.The system 1 can then automatically input the acquired target property summary information into predetermined fields in the important matters explanation document.

[0026] Furthermore, based on the location information of a property received from the on-site staff, the system 1 acquires one or more candidate explanatory texts related to various ordinances, etc., for the location of the property from a sentence database 9 that stores predetermined standard phrases, etc. The system 1 can also input one explanatory text selected from the one or more acquired candidate explanatory texts in accordance with, for example, instructions from the important matters explanation writer into a predetermined field in the important matters explanation document. The system 1 can also acquire a panoramic image, etc. of a point corresponding to the location information from a map information database that stores various map information, based on the location information, and output the acquired panoramic image, etc., to a predetermined information terminal in accordance with instructions from a predetermined staff member.

[0027] As described above, the system 1 according to this embodiment can accept the survey results to be entered into specific fields of the important matters explanation document, for example, by reading them from the inspector's handwritten notes using OCR, and use the accepted information as the survey results. Furthermore, even when multiple inspectors conduct an inspection, the system 1 can prevent inconsistencies in the survey results entered into a single field through exclusive control. This allows the system 1 to simultaneously input survey results into multiple fields when preparing an important matters explanation document for a single property, thereby improving the efficiency of preparing the important matters explanation document.

[0028] Furthermore, in System 1, each time the inspector enters the investigation results into a field, the important matters explanation preparer checks in real time whether there are any deficiencies in the investigation results entered into that field. If the important matters explanation preparer determines that there are no deficiencies, the investigation results entered into that field are approved as input information. This allows System 1 to simultaneously investigate each field in the important matters explanation document and prepare the important matters explanation document while checking for errors such as missing investigations or preparation deficiencies, thereby enabling early detection of errors and shortening the time required to complete the important matters explanation document. Furthermore, System 1 allows the important matters explanation checker to check for further deficiencies in the input information for each field approved by the important matters explanation preparer. This allows System 1 to significantly reduce the possibility of deficiencies in the contents of the important matters explanation document, which plays an important role in real estate transactions.

[0029] The on-site staff information terminal 10, the investigator information terminal 20, the important matter explanation creator information terminal 30, and the important matter explanation confirmer information terminal 40 are devices that can be operated by the on-site staff, the investigator, the important matter explanation creator, and the important matter explanation confirmer, respectively. The on-site staff information terminal 10, the investigator information terminal 20, the important matter explanation creator information terminal 30, and the important matter explanation confirmer information terminal 40 may be, for example, information terminals such as mobile phones, smartphones, and tablets that are compatible with mobile communication systems. In addition, the on-site staff information terminal 10, the investigator information terminal 20, the important matter explanation creator information terminal 30, and the important matter explanation confirmer information terminal 40 may be, for example, a stationary personal computer (PC), a laptop PC, and / or a notebook PC. Furthermore, the communication network 5 is a communication network such as a mobile phone network and / or the Internet. The communication network 5 may also include communication networks such as a wired LAN and a wireless LAN. The details of the system 1 according to this embodiment will be explained below, but the names and numbers in the above and below explanations are merely examples, and the present invention is not limited to these proper names and numbers, and these proper names and numbers do not necessarily relate to real proper names and numbers.

[0030] [System 1 Details] FIG. 2 shows an example of an outline of the functional configuration of each of the on-site staff information terminal, the investigator information terminal, the important explanation creator information terminal, and the important explanation confirmer information terminal according to this embodiment. Specifically, FIG. 2(a) shows an example of an outline of the functional configuration of the on-site staff information terminal 10 according to this embodiment, FIG. 2(b) shows an example of an outline of the functional configuration of the investigator information terminal 20 according to this embodiment, FIG. 2(c) shows an example of an outline of the functional configuration of the important explanation creator information terminal 30 according to this embodiment, and FIG. 2(d) shows an example of an outline of the functional configuration of the important explanation confirmer information terminal 40 according to this embodiment. Also, FIG. 3 shows an example of an outline of the functional configuration of the server according to this embodiment. Furthermore, FIG. 4 shows an example of an outline of the data configuration of each database and storage unit according to this embodiment. Specifically, FIG. 4(a) shows an example of the data configuration of the property summary database 7 according to this embodiment, FIG. 4(b) shows an example of the data configuration of the text database 9 according to this embodiment, and FIG. 4(c) shows an example of the data configuration of the important information explanation storage unit 504 according to this embodiment.

[0031] <System 1 Configuration> System 1 is a system that creates an important matters explanation document for a property requested by a site person in charge. For example, system 1 is configured with a site person in charge information terminal 10, an investigator information terminal 20, an important matters explanation creator information terminal 30, an important matters explanation confirmer information terminal 40, and a server 50. System 1 may further include a property summary database 7 and a text database 9. Furthermore, in system 1, the site person in charge information terminal 10 may also function as the investigator information terminal 20, and the important matters explanation creator information terminal 30 may also function as the important matters explanation confirmer information terminal 40. In the following explanation, an example will be described in which the site person in charge information terminal 10 and the investigator information terminal 20 exist independently, and the important matters explanation creator information terminal 30 and the important matters explanation confirmer information terminal 40 exist independently.

[0032] In addition, system 1 can be configured to include one or more on-site staff information terminals 10, one or more investigator information terminals 20, one or more important explanation writer information terminals 30, one or more important explanation confirmer information terminals 40, one or more property summary databases 7, and / or one or more text databases 9, but in this embodiment, for the sake of simplicity, an example will be described in which system 1 includes one on-site staff information terminal 10, one investigator information terminal 20, one important explanation writer information terminal 30, one important explanation confirmer information terminal 40, one property summary database 7, and one text database 9.

[0033] (Outline of the configuration of each information terminal) The on-site staff information terminal 10 has a field terminal control unit 100 that controls the operation of each component of the on-site staff information terminal 10, a field terminal input unit 102 that accepts input from the on-site staff, a field terminal output unit 104 that outputs predetermined information, and a field terminal communication unit 106 that communicates with the outside. Similarly, the investigator information terminal 20 has an investigation terminal control unit 200 that controls the operation of each component of the investigator information terminal 20, an investigation terminal input unit 202 that accepts input from the investigator, an investigation terminal output unit 204 that outputs predetermined information, and an investigation terminal communication unit 206 that communicates with the outside. Furthermore, the important explanation explanation creator information terminal 30 has a creation terminal control unit 300 that controls the operation of each component of the important explanation explanation creator information terminal 30, a creation terminal input unit 302 that accepts input from the important explanation explanation creator, a creation terminal output unit 304 that outputs predetermined information, and a creation terminal communication unit 306 that communicates with the outside. Furthermore, the important explanation confirmer information terminal 40 has a confirmation terminal control unit 400 that controls the operation of each component of the important explanation confirmer information terminal 40, a confirmation terminal input unit 402 that accepts input from the important explanation confirmer, a confirmation terminal output unit 404 that outputs specified information, and a confirmation terminal communication unit 406 that communicates with the outside.

[0034] (Server 50 configuration overview) The server 50 has an important information explanation creation control unit 500 that controls each component of the server 50, a request receiving unit 502 that receives specified requests from specified personnel, an important information explanation explanation storage unit 504 that stores various information related to the important information explanation explanation, an information acquisition unit 506 that acquires specified information from specified information terminals, servers, etc., an investigation result receiving unit 508 that accepts investigation results, a notification unit 510 that issues specified notifications, an approval unit 512 that approves the investigation results, a confirmation result acquisition unit 514 that acquires the confirmation results of the important information explanation confirmer, an output control unit 516 that controls the output of specified information to a specified output unit, a situation presentation unit 518 that presents the situation around the specified property, a candidate sentence presentation unit 520 that presents candidate sentences determined based on the location of the specified property, and a communication unit 522 that communicates with various external information terminals, external servers, etc.

[0035] The field terminal control unit 100, the investigation terminal control unit 200, the creation terminal control unit 300, the confirmation terminal control unit 400, and the important explanation creation control unit 500 are each realized by electronic components such as a microprocessor such as a Central Processing Unit (CPU) or a Graphics Processing Unit (GPU), an Application Specific Integrated Circuit (ASIC), or an IC memory, and control the input and output of information between each component including the input unit and memory unit (storage unit) of each terminal.Then, various arithmetic operations are performed based on predetermined programs and information, operation input signals from the input unit of each terminal, programs, and / or various other information, to control the operation of each terminal.

[0036] Furthermore, the system 1 may not only have the above-mentioned multiple components in the same physical device or location, but also may have some of the multiple components installed in physically separate locations. In this case, the components may be connected via a communication network such as the Internet. For example, the system 1 may have an external server perform some of the functions of the components. The system 1 may also be configured as one or more servers. In this case, the system 1 is configured by combining information terminals (the on-site staff information terminal 10, the investigator information terminal 20, the important explanation creator information terminal 30, and / or the important explanation confirmer information terminal 40) with components of one server and components of another server. In addition, in this embodiment, each device (such as an information terminal or a server) can also be considered as an information processing device. In other words, a collection of devices (a collection of predetermined components) can be considered as a single "information processing device (an information processing device having a control unit and a storage unit)," and the system 1 may be formed as a collection of multiple information processing devices. The allocation of the multiple functions required to realize system 1 according to this embodiment to one or multiple pieces of hardware can be determined appropriately in consideration of the processing capacity of each piece of hardware and / or the specifications required for system 1. Furthermore, server 50 may have some of the components possessed by on-site staff information terminal 10, investigator information terminal 20, important explanation explanation preparer information terminal 30, and / or important explanation confirmer information terminal 40, and some or all of the components possessed by server 50 may be possessed by on-site staff information terminal 10, investigator information terminal 20, important explanation explanation preparer information terminal 30, and / or important explanation confirmer information terminal 40.

[0037] <Details of the configuration of the on-site staff information terminal 10> (Field terminal input unit 102) The field terminal input unit 102 accepts input of predetermined instructions, operations, etc. from the field staff. The input may be voice input. The field terminal input unit 102 supplies the instructions to predetermined components of the field staff information terminal 10. Each component that accepts the instructions performs a predetermined function. The field terminal input unit 102 is an input device (e.g., a touch panel, a touch pad, a pointing device such as a mouse, a keyboard, a motion sensor, a microphone, a camera, and / or a scanner) for accepting operation input from the field staff. In this embodiment, an example will be described in which the field terminal input unit 102 is a touch panel included in the field terminal input unit 102. Specifically, the touch panel serving as the field terminal input unit 102 has an input surface onto which operations, etc. from the field staff are input and an input control unit that acquires information about the operations input onto the input surface. The touch panel is disposed overlaid on a display unit, which is the field terminal output unit 104, and the surface of the touch panel corresponds to the input surface.

[0038] For example, the display unit displays an area for receiving predetermined instructions, and the input surface detects the predetermined instruction at a position designated by an operation (e.g., a touch operation, a tap operation, a swipe operation, etc.) by the on-site staff member on the area of ​​the input surface. The input surface supplies the detected information, i.e., information indicating the predetermined instruction at the detected position, to the input control unit. The input control unit acquires the information indicating the predetermined instruction from the input surface and supplies the information to a predetermined component of the system 1 via the on-site terminal communication unit 106.

[0039] (Field terminal output unit 104) The field terminal output unit 104 is controlled by the output control unit 516 and outputs various information related to the creation of the important information explanation document. The field terminal output unit 104 outputs various information in a manner that can be perceived by the field staff. Specifically, the output control unit 516 causes the field terminal output unit 104 to output various processing results of each component as data in a predetermined format, still images, moving images, audio, text, and / or vibration. The field terminal output unit 104 can also output information received from an external server, i.e., the server 50 and / or another server. The field terminal output unit 104 may be configured to include a display unit that displays various information, an audio output unit such as a speaker that outputs audio, and / or a vibration unit that generates vibrations in response to predetermined information. The display unit may be, for example, a liquid crystal display or an organic electroluminescence (EL) display.

[0040] (Field terminal communication unit 106) The field terminal communication unit 106 supplies various information received by the field terminal input unit 102 to other information terminals and the server 50 via a communication network (for example, the communication network 5), and receives various information from other information terminals and the server 50 via the communication network. The field terminal control unit 100 supplies the received information to predetermined components of the field staff information terminal 10. The predetermined components perform predetermined functions based on the information.

[0041] <Details of the configurations of the investigator information terminal 20, the important explanation creator information terminal 30, and the important explanation confirmer information terminal 40> The investigation terminal input unit 202 performs substantially the same functions as the field terminal input unit 102, except that it accepts input of predetermined instructions and operations from the investigator, and therefore a detailed description thereof will be omitted. However, the investigation terminal input unit 202 may have an imaging unit (camera) in addition to a touch panel or the like, or a predetermined scanner that can be attached externally to the investigator information terminal 20. The imaging unit and / or the predetermined scanner are used for OCR, which reads character strings and the like from media (paper media, etc.) such as handwritten notes and converts them into digital data. Furthermore, the investigation terminal output unit 204 and the investigation terminal communication unit 206 perform substantially the same functions as the field terminal output unit 104 and the field terminal communication unit 106, respectively, and therefore a detailed description thereof will be omitted.

[0042] Furthermore, the creation terminal input unit 302 performs substantially the same functions as the field terminal input unit 102 except for accepting input of predetermined instructions, operations, etc. from the important explanation creator, and therefore a detailed description thereof will be omitted. The creation terminal output unit 304 and the creation terminal communication unit 306 perform substantially the same functions as the field terminal output unit 104 and the field terminal communication unit 106, respectively, and therefore a detailed description thereof will be omitted. The confirmation terminal input unit 402 performs substantially the same functions as the field terminal input unit 102 except for accepting input of predetermined instructions, operations, etc. from the important explanation confirmer, and therefore a detailed description thereof will be omitted. The confirmation terminal output unit 404 and the confirmation terminal communication unit 406 perform substantially the same functions as the field terminal output unit 104 and the field terminal communication unit 106, respectively, and therefore a detailed description thereof will be omitted.

[0043] Each of the on-site person in charge, the investigator, the important explanation explanation creator, and the important explanation explanation confirmer may be associated with an ID that identifies them. For example, a on-site person in charge is associated with a on-site person ID that identifies the on-site person in charge. Similarly, a investigator ID is associated with a surveyor, a important explanation explanation creator ID is associated with a important explanation explanation confirmer, and a important explanation explanation confirmer ID is associated with a important explanation explanation confirmer.

[0044] Furthermore, in this embodiment, unless otherwise specified, descriptions that a specified instruction, judgment, etc. is acquired / supplied by a specified operation / action of a specified person in cases such as "in response to the instructions of a specified person in charge," "based on the instructions of a specified person in charge," "accepting a specified judgment result, etc. by a specified person in charge," or "accepting an instruction from a specified person in charge" refer to the acquisition / supply of the instruction, judgment, etc. via the input unit of each information terminal.

[0045] <Server 50 configuration details> (Important explanation creation control unit 500) The important explanation creation control unit 500 controls various processes in the system 1. For example, the important explanation creation control unit 500 controls the processing of the investigation results for important explanation creation and various processes related to the important explanation creation, which are executed in the system 1 based on instructions received from the on-site person in charge, the investigator, the important explanation creator, and / or the important explanation confirmer. The various processes may include, for example, the following processes, but are not limited to these. -Login / logout process to System 1. -Start and complete the creation of important information explanation documents. -Storing various information related to the important information explanation document in the designated storage area. -Processing for progress management of the preparation of important information explanation documents. - Output instructions and output processing of specified information to the on-site staff information terminal 10, the investigator information terminal 20, the important explanation creator information terminal 30, and / or the important explanation confirmer information terminal 40. Data communication processing between the site staff information terminal 10, the investigator information terminal 20, the important explanation creator information terminal 30, and / or the important explanation confirmer information terminal 40 and the server 50. -Various processes related to the preparation and / or confirmation of other important matters explanation documents.

[0046] In the description of this embodiment, the statement "inputting / inserting specified information into specified fields of the important information explanation document" means that, unless otherwise specified, the specified information is input / inserted into specified fields of the important information explanation document as field input content by the important information explanation creation control unit 500, and the information of the important information explanation document in the state in which the field input content has been input / inserted (various information stored in the important information explanation document storage unit 504, such as the fields, field input content, date and time when information was input into the fields, change history, etc.) is stored in the important information explanation document storage unit 504 in association with the important information explanation ID.

[0047] (Request receiving unit 502) The request receiving unit 502 receives information about a specific property and information about a request to prepare an important matters explanation document for the property via a specific information terminal of a specific person in charge. Specifically, the request receiving unit 502 receives a request to investigate multiple items that constitute an important matters explanation document for a property (target property) in a real estate transaction and to prepare an important matters explanation document, along with the target property name and location information indicating the location of the target property, based on input from the on-site person in charge received via the on-site person in charge information terminal 10. The request receiving unit 502 receives the target property name and location information in association with the date and time when the request input (preparation request) was received. The request receiving unit 502 supplies the received target property name and location information to the important matters explanation document preparation control unit 500, the important matters explanation document storage unit 504, the information acquisition unit 506, the situation presentation unit 518, and the candidate sentence presentation unit 520.

[0048] The important matters explanation creation control unit 500 starts creating the important matters explanation document in response to the request receiving unit 502 receiving the name and location information of the target property. Here, the date and time when the request receiving unit 502 receives the creation request corresponds to the date and time when the request to create the important matters explanation document for the target property was received, and this date and time of receipt becomes the date and time when creation of the important matters explanation document starts.

[0049] (Important information explanation storage section 504) The important matters explanation explanation storage unit 504 stores various information related to the important matters explanation explanation in association with an important matters explanation ID that identifies the important matters explanation explanation. The important matters explanation ID may be generated by the important matters explanation creation control unit 500. For example, when the important matters explanation creation control unit 500 receives the target property name and address information of the target property from the request receiving unit 502, it generates an important matters explanation ID for the target property. The important matters explanation creation control unit 500 then stores the generated important matters explanation ID in the important matters explanation explanation storage unit 504 and stores predetermined information in association with the important matters explanation ID at a predetermined timing (e.g., real time). In other words, in this embodiment, a predetermined format for the important matters explanation explanation is prepared in advance, and the important matters explanation creation control unit 500 generates an important matters explanation ID for the newly created important matters explanation explanation in response to the start of creation of the important matters explanation explanation, associates the generated important matters explanation ID with predetermined locations (e.g., predetermined items) of the format, and stores the various information for the newly created important matters explanation explanation in the important matters explanation explanation storage unit 504.

[0050] Here, various types of information related to the important matters explanation document include the creation start date and time, items, item input content, change history, approved / unapproved flag, and / or confirmed / unconfirmed flag. The creation start date and time is the date and time when creation of the important matters explanation document began. The items are various items included in the important matters explanation document, such as "matters related to the property subject to the transaction," "matters related to the transaction terms," ​​and "other important matters," and the item input content is the information entered in each of the various items. The change history is information indicating the chronological changes to the item input content for each item in the important matters explanation document (such as the item input content before the change and the item input content after the change, or information on the parts of the item input content that have been changed from the item input content before the change). For example, the change history includes a changer ID (e.g., the important matters explanation creator ID if the changer is the important matters explanation creator) that identifies the person who changed the item input content (e.g., the important matters explanation creator ID) and the change date and time and change content associated with the changer ID.

[0051] In addition, the approved / unapproved flag is information indicating whether the content entered in each of the multiple items included in the important matters explanation document has been approved by the important matters explanation document creator. Furthermore, the confirmed / unconfirmed flag is information indicating whether the content entered in each of the multiple items included in the important matters explanation document has been confirmed by the important matters explanation document confirmer. The important matters explanation document storage unit 504 supplies specified information to specified components in response to requests from other components of the system 1.

[0052] (Information acquisition unit 506, property summary information storage unit) The information acquisition unit 506 acquires predetermined information related to the target property based on the target property name and location information received by the request reception unit 502. That is, the information acquisition unit 506 acquires information related to the outline of the target property based on the target property name and location information of the target property. Specifically, the information acquisition unit 506 acquires property outline information of the target property (target property outline information) from a property outline information storage unit that pre-stores property outline information related to the outline of the property in association with the property name and location information of the property. For example, the information acquisition unit 506 searches the property outline information storage unit using the target property name and location information of the target property as search keys to acquire the target property outline information. Furthermore, the information acquisition unit 506 associates the date and time when the target property outline information was acquired with the target property outline information. The property outline information storage unit may be included in a property outline database 7 that exists independently outside the system 1, or may be included in the system 1.

[0053] Here, the property summary information storage unit stores property summary information relating to a summary of the property in association with a property identifier (property ID) that identifies the property. Examples of property summary information include property name, address information, property information, land information, building information, and / or other information. Examples of property information include property name, address information, property type (such as a detached house or a condominium; also referred to as property type), transportation access, and ownership status. Examples of land information include the area, land use, road access, and building coverage ratio of the target property. Examples of building information include the building structure, building type, total floor area, construction date, and layout. Examples of other information include the name of the person in charge of the property and the name of the department (center name) to which the person in charge belongs. The information acquisition unit 506 supplies the acquired property summary information to the important matters explanation creation control unit 500 and the important matters explanation storage unit 504.

[0054] The important information creation control unit 500 automatically inputs each of the multiple pieces of information constituting the target property summary information into multiple fields in the important information explanation document of the target property, where each of the multiple pieces of information should be input. For example, the important information creation control unit 500 automatically inputs information such as the property name, address, property type, name of person in charge, and department name into specified fields of the target property summary information. In other words, each of the multiple pieces of information constituting the target property summary information may be pre-associated with each of the multiple items in the important information explanation document (multiple items stored in the important information explanation document storage unit 504 in association with the important information explanation ID), and the important information creation control unit 500 automatically inputs one piece of information from one item of the target property summary information into one item of the important information explanation document associated with that one item. The content input into that one item is stored in the important information explanation document storage unit 504 as the item input content. In this case, the important information creation control unit 500 associates the date and time when the target property summary information was acquired with that one piece of information.

[0055] (Survey Results Reception Department 508) The investigation result receiving unit 508 receives the results of the investigation by the investigator via the investigator information terminal 20. Specifically, the investigation result receiving unit 508 receives input of the investigation results of an investigation by one investigator on at least one item out of the multiple items that make up the important matters explanation document of the subject property in real time based on the instructions of the one investigator. Note that the investigation results for each of the multiple items that make up the important matters explanation document can be obtained individually.

[0056] Then, when the investigation result receiving unit 508 receives the investigation result for one item based on the investigator's instructions via the investigator information terminal 20, it stores the investigation result in the important matters explanation storage unit 504. In other words, the investigation result receiving unit 508 stores the investigation result for one item received via the investigator information terminal 20 in the important matters explanation storage unit 504 after associating it with the item input content of a predetermined item in the important matters explanation document that corresponds to the one item.

[0057] Here, the investigation result receiving unit 508 receives the investigation result for one item via the investigation terminal input unit 202 of the investigator information terminal 20. If the investigation result is a handwritten note or the like written by the investigator, the investigation result receiving unit 508 may read the characters written by the investigator in the handwritten note or the like from an image acquired by an imaging unit or scanner serving as the investigation terminal input unit 202, and may receive the investigation result in which the read characters are converted into digital character codes. Note that the conversion into character codes may be performed by the important explanation creation control unit 500.

[0058] Furthermore, the investigation result receiving unit 508 may receive the investigation result in real time each time an investigation result for a predetermined item is input by an investigator. Specifically, when an investigation result for a predetermined item is input by an investigator via the investigation terminal input unit 202, the investigation result receiving unit 508 stores the investigation result as the item input content in real time in the important matters explanation storage unit 504, in association with the important matters explanation ID and the item. Then, the investigation result receiving unit 508 stores the investigation result in the important matters explanation storage unit 504, in association with the investigator ID of the investigator as the changer ID, the date and time when the investigation result was input as the change date and time, and the change result as the change content.

[0059] Furthermore, the important information explanation creation control unit 500 may classify each of the multiple items constituting the important information explanation for the target property into one or more search items that can be filled with information obtained from a predetermined database based on the instructions of a single investigator (i.e., obtained via a communication network 5 such as the Internet), and one or more face-to-face investigation items that must be filled with information obtained by a single investigator at a government agency through a face-to-face investigation. Specifically, the important information explanation creation control unit 500 searches a predetermined database for one of the multiple items constituting the important information explanation based on the name and location information of the target property (i.e., using the name and location information of the target property as search keys). Then, if information about one item is stored in the predetermined database, the important information explanation creation control unit 500 acquires the information as information about that item. Next, the important information explanation creation control unit 500 classifies that one item as a search item. On the other hand, if information about that item is not stored in the predetermined database, the important information explanation creation control unit 500 classifies that one item as a face-to-face investigation item. The important information explanation creation control unit 500 classifies all of the multiple items in the same manner. The important matters explanation creation control unit 500 automatically inputs the information classified into the search and investigation items as the item input content of the predetermined item in the important matters explanation document where the information should be input.

[0060] Furthermore, while the investigation result receiving unit 508 is accepting input of investigation results for one item by one investigator, it limits access to that item only from the investigator information terminal 20 of that investigator (i.e., it performs exclusive control). Exclusive control is a process for maintaining data consistency when processing such as updating is performed simultaneously on the same item. When the investigation result receiving unit 508 accepts input of investigation results for the same item from the investigator information terminals 20 of multiple investigators, it only accepts input of investigation results from the investigator information terminal 20 that started inputting investigation results for that item earliest (i.e., it performs exclusive control). Furthermore, when the investigation result receiving unit 508 accepts input of investigation results for the same item simultaneously from the investigator information terminals 20 of multiple investigators, it may accept input of investigation results based on a predetermined ranking for each of the multiple investigator information terminals 20 (for example, priority may be given to input of investigation results from the investigator information terminal 20 associated with the first place).

[0061] The investigation result receiving unit 508 supplies the received investigation result to the important matter explanation creation control unit 500 and the important matter explanation storage unit 504 .

[0062] (Notification section 510) The notification unit 510 sends a predetermined notification to a predetermined information terminal. For example, when the investigation result receiving unit 508 receives the investigation result, the notification unit 510 sends an acceptance notification indicating that the investigation result has been received to the important explanation explanation preparer information terminal 30. The notification unit 510 sends the acceptance notification to the important explanation explanation preparer information terminal 30 by, for example, email or the like.

[0063] (Approval Department 512) The approval unit 512 acquires the determination result by the important matters explanation preparer as to whether the investigation result for a certain item received by the investigation result receiving unit 508 is suitable as input information for that certain item. That is, in response to the receipt notification from the notification unit 510, the important matters explanation preparer references the investigation result for that certain item received by the investigation result receiving unit 508 via the investigator information terminal 20 (the investigation result is stored in the important matters explanation storage unit 504) on the important matters explanation preparer information terminal 30, and determines whether the investigation result is suitable as input information to be entered for that certain item. The important matters explanation preparer supplies the determination result indicating whether the investigation result is suitable as input information to the approval unit 512 via the important matters explanation preparer information terminal 30. In response to the determination result indicating that the investigation result entered for a certain item is suitable as input information, the approval unit 512 associates an approval flag with the input information for that certain item, and in response to the determination result indicating that the investigation result entered for a certain item is not suitable as input information, the approval unit 512 associates an unapproved flag with the investigation result for that certain item. The approval flag or non-approval flag is stored in the important matters explanation storage unit 504 in association with the item.

[0064] If the judgment result by the important explanation writer indicates that the investigation results are determined not to conform to the input information in accordance with the important explanation writer's instructions, that is, if an unapproved flag is associated with the investigation results entered for a certain item (if the important explanation writer has not approved it), the approval unit 512 supplies instruction information to the investigator information terminal 20 of a certain investigator to instruct a re-investigation of the certain item.

[0065] On the other hand, if the judgment result by the important information explanation writer indicates that the investigation result has been determined to conform to the input information in accordance with the instructions of the important information explanation writer, that is, if an approval flag is associated with the investigation result entered in a certain item (if approved by the important information explanation writer), the approval unit 512 approves the investigation result of a certain item as input information for a specified item in the important information explanation document corresponding to that certain item.

[0066] When the investigation result of one item is approved as input information by the important matters explanation creator, the approval unit 512 stores an approval flag indicating that the investigation result has been approved as input information in the important matters explanation storage unit 504, in association with the important matters explanation ID and the one item. Also, when the investigation result of one item is not approved as input information by the important matters explanation creator, the approval unit 512 stores an unapproved flag indicating that the investigation result has not been approved as input information in association with the important matters explanation ID and the one item in the important matters explanation storage unit 504. The approval unit 512 may store the date and time of approval or unapproval together with the approval flag or unapproved flag in the important matters explanation storage unit 504.

[0067] The important matters explanation creation control unit 500 reflects the input information approved by the approval unit 512 in one item of the important matters explanation document. In other words, the important matters explanation creation control unit 500 treats the investigation result entered in one item associated with the approval flag as input information, and automatically inputs the investigation result as input information into the one item of the important matters explanation document, thereby making it the item input content of the one item.

[0068] (Confirmation result acquisition unit 514) The confirmation result acquisition unit 514 acquires, via the important matters explanation confirmer information terminal 40, the confirmation result by the important matters explanation confirmer as to whether the input information entered in at least one of the multiple items in the important matters explanation document is compatible with (can be used as) the input information entered in that one item in the important matters explanation document.

[0069] Specifically, first, the approval unit 512 approves the investigation result for one item in the important matters explanation document as input information for the corresponding one item in the important matters explanation document, and then the notification unit 510 notifies the important matters explanation confirmer information terminal 40 of an approval notice indicating that the investigation result has been approved as input information for the one item, along with a request notice requesting confirmation of the content of the approval. Here, the notification unit 510 may be capable of issuing the approval notice and the request notice when an approval flag is set for all of the multiple items in the important matters explanation document. Furthermore, the notification unit 510 may be capable of issuing the approval notice and the request notice every time an approval flag is set for one of the multiple items in the important matters explanation document.

[0070] The confirmation result acquisition unit 514 then acquires, via the important explanation confirmer information terminal 40, the confirmation result by the important explanation confirmer indicating whether the investigation result for one item matches the input information for that one item. That is, the important explanation creation control unit 500 makes the investigation result for one item accepted by the investigation result acceptance unit 508 via the investigator information terminal 20 available to the important explanation confirmer on the important explanation confirmation unit information terminal 40. The important explanation confirmer then confirms whether the investigation result output to the confirmation terminal output unit 404 matches the input information to be entered for that one item. The confirmation result acquisition unit 514 acquires, via the important explanation confirmation unit 40, the confirmation result by the important explanation confirmer indicating whether the investigation result matches the input information.

[0071] Here, the important information explanation creation control unit 500 associates a confirmation flag with the input information of a certain item in response to a confirmation result indicating that the investigation result entered into a certain item is compatible as input information, and associates an unconfirmed flag with the input information of that item in response to a confirmation result indicating that the investigation result entered into a certain item is not compatible as input information. The confirmation flag or unconfirmed flag is stored in the important information explanation explanation storage unit 504 in association with that item.

[0072] In other words, when the investigation result of one item is confirmed as input information by the important explanation confirmation person, the important explanation creation control unit 500 stores a confirmation flag indicating that the investigation result has been confirmed as input information in the important matters explanation storage unit 504, in association with the important explanation ID and the item. The important matters explanation creation control unit 500 may also store the date and time of confirmation together with the confirmation flag in association with the confirmation flag in the important matters explanation storage unit 504. Furthermore, when the investigation result of one item is not confirmed as input information by the important matters explanation confirmation person, the important matters explanation creation control unit 500 stores an unconfirmed flag indicating that the investigation result has not been confirmed as input information in association with the important matters explanation ID and the item in the important matters explanation storage unit 504. The important matters explanation creation control unit 500 may also store the date and time of the unconfirmed status together with the unconfirmed flag in association with the unconfirmed flag in the important matters explanation storage unit 504.

[0073] Then, if the confirmation result indicates that the investigation results cannot be used for the input information, the important information creation control unit 500 makes it possible to accept corrections to the input information, and if the confirmation result indicates that the investigation results can be used for the input information, it confirms the investigation results for one item as the input information for the corresponding one item in the important information explanation document.

[0074] Specifically, if the confirmation result acquired by the confirmation result acquisition unit 514 indicates that the investigation result has been confirmed to be inconsistent with the input information in accordance with the instruction of the important explanation confirmer, that is, if an unconfirmed flag is associated with the input information entered in one item (if the important explanation confirmer does not recognize it as input information), the important explanation creation control unit 500 supplies correction instruction information instructing correction of that one item to the important explanation creator information terminal 30. The important explanation creator, having referenced the correction instruction information via the important explanation creator information terminal 30, makes corrections to the item input content of that one item.

[0075] On the other hand, if the confirmation result acquired by the confirmation result acquisition unit 514 indicates that the investigation result has been confirmed to be consistent with the input information in accordance with the instructions of the important information explanation verifier, that is, if a confirmation flag is associated with the input information entered in a certain item (if the important information explanation verifier recognizes it as input information), the important information explanation creation control unit 500 will confirm the investigation result of that certain item as the input information for the corresponding certain item in the important information explanation document.

[0076] (Output control unit 516) The output control unit 516 is controlled by the overload explanation creation control unit 500 and outputs predetermined information to the output unit of a predetermined information terminal. Hereinafter, unless otherwise specified, "the output control unit causes the predetermined output unit to output predetermined information" means that the output control unit 516 is controlled by the overload explanation creation control unit 500 and causes the information to be output to the predetermined output unit.

[0077] For example, when the determination results and / or confirmation results for each of the multiple items in the important matters explanation document being created indicate that the input information is compatible with the input information, the output control unit 516 outputs the important matters explanation document in a state where the input information for each of the multiple items is reflected. That is, when an approval flag and / or confirmation flag are attached to all of the multiple items in the important matters explanation document (i.e., when an approval flag and / or confirmation flag are attached to all of the multiple items stored in the important matters explanation document storage unit 504 in association with a single important matters explanation ID), the output control unit 516 outputs the important matters explanation document in a state where the input information has been entered for all of the multiple items (completed important matters explanation document). The output control unit 516 outputs the completed important matters explanation document to the output unit of a predetermined information terminal. When the output unit is a display unit, the output control unit 516 displays the completed important matters explanation document on the display unit. The output control unit 516 can also output the completed important matters explanation document as a file in a predetermined format to a predetermined output unit, a predetermined information terminal, etc.

[0078] (Situation Presentation Section 518) The situation presentation unit 518 inserts information indicating the status of the target property and / or the surrounding environment of the target property into a predetermined location and / or a predetermined area of ​​the important information explanation document, or outputs the information to a predetermined information terminal. For example, the situation presentation unit 518 accesses a map information database that stores map information and panoramic images of roadside scenery based on the target property name and / or location information of the target property accepted by the request acceptance unit 502, and uses the acquired information to output the status of the surrounding environment of the target property to a predetermined information terminal. Furthermore, the situation presentation unit 518 may output the status of the surrounding environment of the target property to an output unit of the information terminal that provided the instruction in response to an instruction received via at least one information terminal selected from the on-site staff information terminal 10, the inspector information terminal 20, the important explanation creator information terminal 30, and / or the important explanation confirmer information terminal 40. Furthermore, the situation presentation unit 518 may associate the date and time when the specified information was acquired from the map information database with the information.

[0079] (Candidate sentence presentation section 520) The candidate sentence presentation unit 520 outputs one or more candidate sentences to be inserted into the important matters explanation document to an output unit (e.g., the creation terminal output unit 304) of a predetermined information terminal. The important matters explanation creation control unit 500 inserts one or more sentences selected based on instructions from a person in charge (e.g., an important matters explanation writer) received via an input unit (e.g., the creation terminal input unit 302) of the information terminal into a predetermined location in the important matters explanation document. That is, the candidate sentence presentation unit 520 extracts one or more candidate sentences to be inserted into the important matters explanation document based on the location information of the target property received by the request receiving unit 502 from a sentence storage unit (e.g., sentence database 9) that stores predetermined sentences (ordinances, etc.) in association with the location of real estate, and outputs the extracted one or more candidate sentences to a predetermined output unit for presentation. Then, the important matters explanation creation control unit 500 inserts one or more selected sentences selected from the one or more candidate sentences into the important matters explanation document in accordance with instructions from a person in charge (e.g., an important matters explanation writer) (that is, based on the instructions from the person in charge received via the input unit of the information terminal). Furthermore, the candidate sentence presenting section 520 may associate the date and time when one or more candidate sentences are extracted with the one or more candidate sentences.

[0080] (Communication unit 522) The communication unit 522 enables two-way communication between the site staff information terminal 10, the investigator information terminal 20, the important explanation creator information terminal 30, the important explanation confirmer information terminal 40, the property summary database 7, and / or the text database 9 and predetermined components of the server 50. The communication unit 522 supplies predetermined information from predetermined components of the server 50 to predetermined components of the site staff information terminal 10, the investigator information terminal 20, the important explanation creator information terminal 30, the important explanation confirmer information terminal 40, the property summary database 7, and / or the text database 9 via a communication network such as the Internet, for example.

[0081] (Examples of functions of the important explanation creation control unit 500: progress management processing, correction processing) The important matters explanation creation control unit 500 can make various information about the important matters explanation stored in the important matters explanation explanation storage unit 504 in association with a predetermined important matters explanation ID available for real-time reference at any time from at least one information terminal selected from the on-site staff information terminal 10, the inspector information terminal 20, the important matters explanation creator information terminal 30, and / or the important matters explanation confirmer information terminal 40. This allows each staff member to share information about the creation of the important matters explanation explanation for the target property and to mutually manage the information. Furthermore, the important matters explanation explanation storage unit 504 stores the item input content, change history, approval / non-approval flag, and confirmation / non-confirmation flag for each item in association with the important matters explanation ID. Therefore, the important matters explanation creation control unit 500 can output information such as items that have not been investigated based on the items and item input content, items that have not been approved based on the non-approval flag, and items that have not been confirmed based on the non-confirmation flag (i.e., the progress of the creation of the important matters explanation explanation) for each item to the output unit of the specified information terminal in response to a request from a specified staff member receiving the request via the specified information terminal.

[0082] The important matters explanation creation control unit 500 can also output the creation status (i.e., progress status) of one important matters explanation document for one target property to a predetermined output unit in chronological order. That is, in this embodiment, the start date and time of creation of the important matters explanation document, the date and time when the survey results were entered into each of the multiple items constituting the important matters explanation document, the date and time when the survey results were approved as input information, and / or the date and time when the survey results were confirmed as input information are associated with the important matters explanation ID of the important matters explanation document. Based on the date and time associated with the important matters explanation ID, the important matters explanation creation control unit 500 may output the progress status of the important matters explanation document (i.e., the date and time when the survey results were entered into each item and the content of the survey results, the date and time when the survey results entered into each item were approved as input information, and / or the date and time when the survey results entered into each item were confirmed as input information) from the start of creation of the important matters explanation document to the output unit of the important matters explanation document from the start of creation of the important matters explanation document to the timing of a progress check instruction for the important matters explanation document received from an information terminal (an instruction from a person using an information terminal and received by the input unit of the information terminal).

[0083] When an error is discovered in the input information for one item in the important information explanation document by at least one person selected from one or more investigators, one or more important information explanation creators, one or more important information explanation checkers, and one or more on-site personnel, the important information explanation creation control unit 500 makes it possible to perform a correction process for that item via at least one information terminal selected from one or more on-site personnel information terminals 10, one or more investigator information terminals 20, one or more important information explanation creator information terminals 30, and / or one or more important information explanation checker information terminals 40, and can also limit access to that item to only the information terminal performing the correction process.

[0084] [System 1 processing flow] 5 shows an example of the flow of processing in the system according to this embodiment. In the following explanation, an example will be described in which an important matters explanation document for one property that a site manager is in charge of is created in the system 1.

[0085] First, the request receiving unit 502 receives a request for the preparation of an important information document (preparation request) for a property (target property) that is the subject of a real estate transaction selected by the site person in charge, and a request for the investigation of the matters required for the preparation (investigation request) via the site terminal input unit 102 (step 10; hereinafter, step will be abbreviated as "S"). The request receiving unit 502 receives the preparation request and the investigation request along with the target property name and location information of the target property. If the request receiving unit 502 determines that there is an error in the preparation request and / or the investigation request (for example, an error such as the target property name or location information not being included in the preparation request and / or the investigation request), it notifies the site person in charge information terminal 10 of the error and instructs the site person in charge to resubmit the preparation request and the investigation request.

[0086] The important matters explanation creation control unit 500 starts creating the important matters explanation for the target property based on the creation request and the investigation request (S12). That is, the important matters explanation creation control unit 500 generates an important matters explanation ID for the important matters explanation for the target property and stores it in the important matters explanation storage unit 504, and also enables the investigator to input the investigation results into each of the multiple fields included in the important matters explanation in a predetermined format. Note that in this state, since the investigation results have not yet existed in the important matters explanation format, multiple fields in the important matters explanation may be blank (i.e., null values ​​may be entered). Furthermore, the important matters explanation creation control unit 500 associates the date and time when the creation request and the investigation request are received with the important matters explanation ID as the start date and time of creation of the important matters explanation, and stores it in the important matters explanation storage unit 504.

[0087] Furthermore, the notification unit 510 may notify the investigator information terminal 20 of an investigation request based on the creation request and the investigation request. The notification unit 510 notifies the investigator information terminal 20 of the investigation request together with the property name and location information of the target property, for example. The investigator starts a predetermined investigation based on the information notified to the investigator information terminal 20.

[0088] Then, the information acquisition unit 506 acquires target property summary information about the target property from the property summary database 7 based on the target property name and location information accepted by the request acceptance unit 502 (S14). The important matters explanation creation control unit 500 automatically inputs one or more pieces of information included in the target property summary information acquired by the information acquisition unit 506 as item input contents into predetermined fields of the important matters explanation document. In other words, the important matters explanation creation control unit 500 stores each of the multiple pieces of information in the target property summary information in the important matters explanation document storage unit 504 as item input contents for predetermined fields.

[0089] Meanwhile, the investigator investigates various pieces of information to be used in creating the important matters explanation document for the target property based on the name and location information of the target property. For example, the investigator uses the investigator information terminal 20 to conduct the investigation by searching a predetermined database on a predetermined server on a network based on the name and / or location information of the target property (hereinafter, this investigation may be referred to as an "online investigation"). Then, based on the investigator's instructions, the investigation result receiving unit 508 receives the various pieces of information obtained through the online investigation as investigation results via the investigator information terminal 20 (S16). The investigation result receiving unit 508 can receive the investigation results in real time. Then, based on the investigator's instructions, the investigation result receiving unit 508 inputs one investigation result from the online investigation into one field in the important matters explanation document where the one investigation result should be input (i.e., associates the one investigation result with the one field), and stores the field input content for the one field in the important matters explanation document storage unit 504. The information obtained through online surveys may include, for example, a copy of the property in question, a public map of the location, a survey map, a building plan, a road register, a hazard map, and at least part of the city plan.

[0090] Furthermore, for information not stored in a designated server, the investigator conducts a face-to-face investigation of government agency employees at a government agency (hereinafter, sometimes referred to as a "face-to-face investigation"). The investigator prepares memos (e.g., paper documents such as handwritten notes) based on the information obtained from the face-to-face investigation. The investigation result receiving unit 508, based on the investigator's instructions, inputs one of the investigation results from the face-to-face investigation into one field in the important matters explanation document where the investigation result should be entered, and stores the result as the field input content for that field in the important matters explanation document storage unit 504, thereby accepting the investigation result (S16). Here, the investigation result receiving unit 508 may, for example, accept the investigation result by reading, using OCR, character strings included in the memo captured by the imaging unit serving as the investigation terminal input unit 202. Examples of information obtained from a face-to-face investigation include information on at least a portion of a city plan, information on road assessment maps, information on road types, information related to the waterworks bureau, information related to civil engineering offices, and information related to building inspections. Furthermore, the investigation result receiving unit 508 associates one investigation result for one item with the date and time when the investigation result is received.

[0091] Next, when an investigation result is entered into a certain item in the important matters explanation document, that is, when an investigation result is entered into a certain item (when an item input content is associated with a certain item), the notification unit 510 notifies the important matters explanation creator information terminal 30 of a receipt notification indicating that the investigation result has been accepted for that certain item (i.e., when the investigation result has been entered into that item and the investigation has been completed) (S18). In response to the receipt notification notified to the important matters explanation creator information terminal 30, the important matters explanation creator determines whether the investigation result entered into that certain item is suitable as input information for that certain item, that is, whether to approve the investigation result as input information (S20). Then, the approval unit 512 obtains the determination result of whether to approve the investigation result as input information from the important matters explanation creator information terminal 30 based on the instruction of the important matters explanation creator. In addition, the approval unit 512 may acquire the judgment result by associating the judgment result by the important explanation creator with the reason for the judgment (for example, the reason for the judgment by the important explanation creator received via the important explanation creator information terminal 30) and / or the date and time when the judgment result was acquired (judgment date and time).

[0092] When the approval unit 512 receives a determination result indicating approval from the important explanation creator information terminal 30 (Yes in S20), it associates an approval flag with the input information, which is the investigation result entered into that one item, and the important explanation creation control unit 500 reflects that input information as is in that one item of the important information explanation (S22). The important information creation control unit 500 executes the reflection process by storing the input information as the input content of that one item (i.e., item input content) in the important information explanation storage unit 504. On the other hand, when the approval unit 512 receives a determination result indicating no approval from the important explanation creator information terminal 30 (No in S20), it supplies instruction information to the investigator information terminal 20 instructing the investigator to re-investigate the information to be entered into that one item together with the determination result (and / or the reason for the determination) (S24). After the instruction information is supplied to the investigator information terminal 20, the investigator performs the re-investigation, and then steps from S16 onwards are executed.

[0093] When the processes from S16 to S22 are performed for each of the multiple items in the important matters explanation document and an approval flag is assigned to each of the multiple items, the important matters explanation document is essentially completed. However, from the viewpoint of further ensuring that the contents of the important matters explanation document are free of defects, steps from S26 onwards, which are described below, may be performed.

[0094] That is, when the approval unit 512 associates an approval flag with an item, the notification unit 510 sends an approval notice indicating that the investigation result entered into the item has been approved as input information, and a request notice requesting confirmation of the content of the approval (that is, confirmation as to whether the investigation result entered into the item is appropriate as input information for the item), to the important explanation confirmer information terminal 40 (S26). The important explanation confirmer who refers to the request notice on the important explanation confirmation unit information terminal 40 confirms the item input content of the important explanation explanation stored in the important explanation explanation explanation storage unit 504 via the important explanation confirmation unit information terminal 40.

[0095] When the important explanation creation control unit 500 confirms that the investigation result entered into a certain item by the important explanation confirmation person is appropriate as input information, it associates a confirmation flag with the important explanation ID and that certain item (Yes in S28). The important explanation creation control unit 500 may associate the date and time when it was confirmed that the input information was appropriate (confirmation date and time) with the confirmation flag. Then, the important explanation creation control unit 500 reflects the investigation result entered into that certain item as input information (i.e., the field input content of that certain item) as is, and stores the reflected result in the important information explanation storage unit 504.

[0096] On the other hand, if the important explanation explanation creation control unit 500 determines that the investigation result entered into a certain item by the important explanation explanation checker is not appropriate as input information, it associates an unconfirmed flag with the important explanation explanation ID and that certain item (No in S28).The important explanation explanation creation control unit 500 then supplies a correction instruction for that certain item to the important explanation explanation creator information terminal 30 (S30).The important explanation explanation creator, having referenced the correction instruction via the important explanation explanation creator information terminal 30, corrects the item input content for that certain item and either approves the corrected content as a certain input information (Yes in S20) or does not approve it (No in S20), the approval unit 512 instructs the investigator to conduct a re-investigation (S24).

[0097] The status presentation unit 518 can output an image showing the surrounding situation of the target property (current status image) to a predetermined information terminal of a predetermined person in charge, based on the target property name and / or location information and the map information database received by the request receiving unit 502. For example, the status presentation unit 518 causes the investigation terminal output unit 204 to output the current status image based on instructions from the investigator received via the investigation terminal input unit 202. This allows the investigator and / or a predetermined person involved in the investigation (e.g., a person in charge at a government agency, etc.) to check the current status of the target property on the investigator information terminal 20. The status presentation unit 518 may be configured to output the current status image to the predetermined information terminal at any timing after the processing of S12.

[0098] Furthermore, the candidate sentence presentation unit 520 extracts candidate sentences for various ordinance sentences related to the location of the target property, which must be included in the important matters explanation document, based on the target property name and / or location information received by the request reception unit 502 and the sentence storage unit (sentence database 9). The candidate sentence presentation unit 520 then outputs the extracted candidate sentences (candidate sentences) for one or more ordinance sentences to the creation terminal output unit 304. The important matters explanation creation control unit 500 inserts the candidate sentences selected by the important matters explanation creator into predetermined fields in the important matters explanation document, based on a selection instruction from the important matters explanation creator (S32). The important matters explanation creation control unit 500 then stores the candidate sentences in the important matters explanation document storage unit 504 as the field input content for the predetermined field. This reduces the risk of mistakes in writing the predetermined ordinance sentences and improves work efficiency.

[0099] As a result, the information on the important matters explanation document for the target property is completed, with the information investigated by the investigator entered. Note that the timing of the processing of S32 is not limited to after the processing of S28, and it may be executed at any timing after the request receiving unit 502 receives the creation request and the investigation request and the important matters explanation document creation control unit 500 starts creating the important matters explanation document.

[0100] Then, the important matters explanation creation control unit 500 outputs the completed important matters explanation document to a predetermined information terminal or the like in response to instructions from a predetermined person in charge (S34). For example, the important matters explanation creation control unit 500 can convert the completed important matters explanation document into a file in a predetermined format and provide the file to the on-site person in charge information terminal 10. The on-site person in charge can then refer to the file on the on-site person in charge information terminal 10. Furthermore, the important matters explanation creation control unit 500 inputs information such as the terms of the transaction of the seller and / or buyer, etc., into predetermined fields in the important matters explanation document. For example, the important matters explanation creation control unit 500 inputs information such as the terms of the transaction into predetermined fields in the important matters explanation document based on input instructions from the on-site person in charge, etc. Examples of information on transaction terms and the like include personal information of the seller and / or buyer (such as name and address), the transaction date for the subject property, the special agreement date, and the approval date for each approval item (such as the contract date and the approval date for the main mortgage screening), and transaction terms (such as the payment amount for the deposit, special agreements, and mortgage interest rate). Note that the important matters explanation creation control unit 500 can also input information on transaction terms and the like into the specified fields of the important matters explanation document at any time from S12 onwards, rather than in steps S34 onwards. This completes the information on the important matters explanation document that can be delivered to the customer.

[0101] [program] Each of the components of the system 1 according to this embodiment shown in Figures 1 to 5 can be realized by having a central processing unit (CPU) or other processor execute a program (i.e., an important matters explanation document creation program), that is, by software processing. Alternatively, the components can be realized by writing the program in advance into hardware such as an integrated circuit (IC) or other electronic component. Note that software and hardware can also be used together.

[0102] That is, the program according to this embodiment includes a processor and a memory, and is a program for causing a computer to execute the creation of an important matters explanation document for a real estate transaction. The program according to this embodiment can be pre-installed, for example, in an IC, a ROM, or the like. The program can also be provided as a computer program by recording it in an installable or executable file format on a computer-readable recording medium, such as a magnetic recording medium, an optical recording medium, or a semiconductor recording medium. The recording medium storing the program may be a non-transitory recording medium, such as a CD-ROM or a DVD. Furthermore, the program can be pre-stored on a computer connected to a communication network, such as the Internet, and provided by downloading it via the communication network.

[0103] The progress management program of this embodiment operates on a CPU or the like to cause the program to function as the field terminal control unit 100, field terminal input unit 102, field terminal output unit 104, field terminal communication unit 106, investigation terminal control unit 200, investigation terminal input unit 202, investigation terminal output unit 204, investigation terminal communication unit 206, creation terminal control unit 300, creation terminal input unit 302, creation terminal output unit 304, creation terminal communication unit 306, confirmation terminal control unit 400, confirmation terminal input unit 402, confirmation terminal output unit 404, confirmation terminal communication unit 406, important information explanation creation control unit 500, request reception unit 502, important information explanation storage unit 504, information acquisition unit 506, investigation result reception unit 508, notification unit 510, approval unit 512, confirmation result acquisition unit 514, output control unit 516, status presentation unit 518, candidate sentence presentation unit 520, and communication unit 522, which are described in Figures 1 to 5.

[0104] [Effects of the embodiment] In this embodiment, system 1 begins creating an important matters explanation document upon receiving at least some of the investigation results from the investigator. Each time a new investigation result is obtained, it is determined whether that investigation result is appropriate as input information for a specific field in the important matters explanation document. If the result is approved as appropriate, the investigation result is reflected in that field as input information. System 1 then inputs the investigation results into each of the multiple fields in the important matters explanation document, and when each of the multiple investigation results is approved as input information, the important matters explanation document is completed. Therefore, system 1 allows the investigation of each field in the important matters explanation document and the creation of the important matters explanation document to be performed in parallel, eliminating the need to wait until all investigations for each field are completed before starting the creation of the important matters explanation document, thereby shortening the time to start and finish creating the important matters explanation document.

[0105] Furthermore, in system 1, the start date and time of preparation of the important matters explanation document, the date and time when one investigation result was entered for one item, the date and time of judgment by the important matters explanation document preparer, and / or the date and time of confirmation by the important matters explanation document checker can be stored in the important matters explanation document storage unit 504 in association with the important matters explanation document ID. That is, in system 1, the implementation / non-implementation of an investigation for each of multiple items in the important matters explanation document pursuant to Article 35 of the Real Estate Brokerage Business Act, the presence or absence of an investigation, and the presence or absence of approval / confirmation of the investigation content can be chronologically converted into data. In addition, in system 1, each person in charge can refer to the information stored in the important matters explanation document storage unit 504 at any time via their own information terminal. As a result, in system 1, the on-site person in charge, the inspector, the important matters explanation preparer, and the important matters explanation checker can manage the progress of the important matters explanation document, detect deficiencies, and / or prevent mistakes in real time at any time.

[0106] Furthermore, according to System 1, when the investigation result is entered into one item, at least approval by the important matters explanation writer is required. Therefore, according to System 1, it is possible to prevent investigation omissions and improve the quality of the important matters explanation document. Furthermore, according to System 1, after the investigation result is entered into one item and the investigation result is approved as input information, it is possible for the important matters explanation document to be checked by the important matters explanation document checker. As a result, according to System 1, it is possible to prevent deficiencies in the important matters explanation document and further improve the quality of the important matters explanation document.

[0107] Furthermore, system 1 can accept input of survey results in real time, and can also determine in real time whether the survey results are appropriate as input information. Therefore, according to system 1, for example, while an investigator is conducting a face-to-face survey at a government office or the like, if the survey result receiving unit 508 receives the survey results for one item from the investigator and determines that the survey results are not appropriate as input information for a predetermined item, and the investigator information terminal 20 receives an instruction to conduct a re-survey, the investigator who is staying at the government office or the like can immediately conduct a re-survey.

[0108] Furthermore, in System 1, information obtainable through online surveys can be obtained via the Internet, and information obtainable through face-to-face surveys can be obtained using OCR functions from handwritten notes, etc., of survey personnel. This allows System 1 to obtain survey results efficiently and reduce the workload of each person in charge.

[0109] In System 1, after the creation of an important matters explanation document for a property begins, information about the explanation document that has begun to be created is stored in real time in the important matters explanation document storage unit 504. The information stored in the important matters explanation document storage unit 504 can then be checked by each person in charge at any time via their information terminal. This allows each person in charge in System 1 to share the status of the creation of the important matters explanation document in real time, thereby enabling mutual checking and management in real time. Therefore, System 1 can prevent oversights in the investigation of each item required for the creation of an important matters explanation document and incomplete creation, and by detecting oversights in the investigation or incomplete creation at an early stage, it can reduce the burden required for reinvestigation and correction of the incompleteness.

[0110] Although the embodiments of the present invention have been described above, the above-described embodiments do not limit the scope of the invention as claimed. It should be noted that not all of the combinations of features described in the embodiments are necessarily essential to the means for solving the problems of the invention. Furthermore, the technical elements of the above-described embodiments may be applied independently, or may be divided into multiple parts, such as program components and hardware components, and then applied. [Explanation of symbols]

[0111] 1 System 5. Communication Network 7 Property overview database 9. Text Database 10 On-site staff information terminal 20 Investigator information terminal 30 Information terminal for important explanation creator 40 Information terminal for those who have confirmed the important information 50 servers 100 Field terminal control unit 102 Field terminal input unit 104 Field terminal output unit 106 Field terminal communication unit 200 Survey terminal control unit 202 Survey terminal input section 204 Survey terminal output unit 206 Survey Terminal Communication Unit 300 Creation terminal control unit 302 Creation terminal input section 304 Creation terminal output unit 306 Creation Terminal Communication Unit 400 Confirmation terminal control unit 402 Confirmation terminal input section 404 Confirmation terminal output section 406 Confirmation terminal communication unit 500 Importance explanation creation control section 502 Request Reception Department 504 Important Information Explanation Storage Section 506 Information Acquisition Department 508 Survey Results Reception Department 510 Notification Department 512 Approval Department 514 Confirmation result acquisition unit 516 Output control section 518 Status Presentation Section 520 Candidate sentence presentation section 522 Communications Department

Claims

1. A program for causing a computer having a processor and a memory to create an important matters explanation document for a real estate transaction, The program causes the processor to: A step of receiving a request to investigate a plurality of items constituting an important matters explanation document regarding a target property and to prepare the important matters explanation document together with the target property name and location information indicating the location of the target property; In response to receiving the target property name and the location information, starting to create the important matters explanation document; receiving a survey result surveyed by one surveyor on at least one item among the plurality of items; acquiring a determination result as to whether the investigation result for the one item accepted in the accepting step is suitable as input information for the one item; a step of supplying instruction information to an information terminal of the one investigator to instruct a reinvestigation of the one item when the judgment result indicates that the investigation result is determined not to match the input information; When the determination result indicates that the investigation result is determined to match the input information, the investigation result of the one item is used as input information for the corresponding one item in the important matters explanation document, and the input information is reflected in the one item in the important matters explanation document. A program that executes the following.

2. 2. The program according to claim 1, wherein the step of accepting the survey results restricts access to the one item to only the information terminal of the one surveyor while the survey results are being input by the one surveyor.

3. 2. The program according to claim 1, wherein the step of reflecting the results of the survey is to input the results of the survey into the one item of the important matters explanation document in real time.

4. acquiring target property summary information of the target property based on the target property name and the location information of the target property from a property summary information storage unit that pre-stores property summary information relating to a summary of the property in association with the property name of the property and location information of the property; a step of automatically inputting each of the plurality of pieces of information constituting the target property summary information into each of the plurality of items in the important information document of the target property, where each of the plurality of pieces of information should be input; The program according to claim 1 , further comprising:

5. After the investigation result of the one item is approved as input information for the one item corresponding to the important matters explanation document, a step of obtaining a confirmation result as to whether the investigation result can be used as the input information; When the confirmation result indicates that the investigation result cannot be used for the input information, making it possible to accept corrections to the input information, and when the confirmation result indicates that the investigation result can be used for the input information, confirming the investigation result for the one item as input information for the one corresponding item in the important matters explanation document; The program according to claim 1 , further comprising:

6. a step of outputting an important matters explanation document in a state where the input information of each of the plurality of items is reflected, when all of the determination results of each of the plurality of items indicate that the input information is suitable; The program according to claim 1 , further comprising:

7. A step of making various information in the important matters explanation document available at any time from at least one information terminal selected from the information terminals of one or more investigators, the information terminals of one or more important explanation creators, the information terminals of one or more important explanation confirmers, and the information terminals of one or more on-site personnel. The program according to claim 1 , further comprising:

8. a step of presenting one or more candidate sentences to be inserted into the important matters explanation document based on the location information from a sentence storage unit that stores predetermined sentences in association with the location of the real estate; inserting one or more selected sentences selected from the one or more candidate sentences into the important matters explanation document; The program according to claim 1 , further comprising:

9. A system comprising means for performing all of the steps performed in the invention according to any one of claims 1 to 8.

10. 9. An information processing device comprising a control unit and a storage unit, wherein the control unit executes all of the steps executed in the invention according to any one of claims 1 to 8.

11. A server comprising a control unit and a storage unit, wherein the control unit executes all of the steps executed in the invention according to any one of claims 1 to 8.

12. 1. A computer-implemented method comprising a processor and a memory, the method comprising: A method in which the processor performs all of the steps performed in the invention according to any one of claims 1 to 8.

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