Product sales data processing system and program

Abstract

To provide a commodity sales data processing system in which a coupon ticket required to be collected can be reliably collected.SOLUTION: A ticket-vending machine system 1-1 includes: registration means (step 1-3) for registering a commodity; acquisition means (step 1-5) for acquiring a coupon; determination means (step 1-8) for determining whether the coupon acquired by the acquisition means is required to be collected; and output means (step 1-9) for outputting the fact that the coupon is required to be collected when the determination means determines that the coupon is required to be collected.SELECTED DRAWING: Figure 7

Description

[Technical Field]

[0001] The present invention relates to a product sales data processing system suitable for use in restaurants and the like. and programs It is related to. [Background technology]

[0002] Conventionally, various coupons have been available at restaurants and other establishments, but there are many different types of coupons, and using them can be a hassle. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Application Laid-Open No. 2006-293798 Summary of the Invention [Problem to be solved by the invention]

[0004] The object of the present invention is to provide a product sales data processing system that allows smooth use of coupons. and programs The purpose is to provide [Means for solving the problem]

[0005] The merchandise sales data processing system according to the present invention comprises a merchandise sales data processing device that selects merchandise through operation by a customer and acquires coupon information, and a kitchen terminal that receives the merchandise data and coupon information output from the merchandise sales data processing device and outputs them to a store clerk, wherein the merchandise sales data processing device comprises: a registration means that selects and registers merchandise through operation by a customer; an acquisition means that acquires coupon information from a coupon presented by a customer; and a settlement means that performs a settlement process based on the merchandise data of the registered merchandise and the acquired coupon information. When the settlement process by the settlement means is completed, and an output unit configured to output the product data of the registered product and the acquired coupon information to the kitchen terminal, wherein the output unit When it is determined that the coupon presented by the customer needs to be collected based on the coupon information acquired by the acquisition means,The product data of the registered product; , including information indicating that the coupon presented by the customer needs to be redeemed. The coupon information is output to the kitchen terminal. [Brief explanation of the drawings]

[0006] [Figure 1] FIG. 1 is a schematic diagram of a ticket vending machine system 1-1. [Figure 2] FIG. 2 is a perspective view showing an example of a ticket vending machine 20. [Figure 3] FIG. 2 is a diagram showing an example of the system configuration of a ticket vending machine 20. [Figure 4] FIG. 2 is a diagram illustrating an example of a system configuration of a kitchen terminal 60. [Figure 5] FIG. 10 is a diagram illustrating an example of a product file. [Figure 6] FIG. 10 is a diagram illustrating an example of a coupon file. [Figure 7] 10 is an operational flow diagram showing an example of a ticket issuing process executed by the ticket vending machine 20. FIG. [Figure 8] FIG. 10 is a diagram showing an example of a product selection screen G1. [Figure 9] FIG. 10 is a diagram showing an example of a coupon selection screen G2. [Figure 10] FIG. 10 is a diagram showing an example of a product selection screen G3. [Figure 11] FIG. 10 is a diagram showing an example of a non-cash payment screen G4. [Figure 12] FIG. 10 is a diagram showing an example of a settlement completion screen G5. [Figure 13] FIG. 10 is a diagram showing an example of tickets (meal tickets) 150-1, 2, and 3. [Figure 14] FIG. 2 is a diagram showing an example of a cooking instruction sheet 200. [Figure 15] FIG. 2 shows an example of a receipt 250. [Figure 16] FIG. 1 is a schematic configuration diagram of a restaurant system 1-2. [Figure 17] FIG. 2 illustrates an example of a system configuration of a management device 310. [Figure 18] FIG. 2 is a diagram illustrating an example of a system configuration of a POS device 320. [Figure 19]FIG. 2 is a diagram illustrating an example of the system configuration of a self-payment device 340. [Figure 20] 10 is a schematic operation flow diagram of the handy terminal 440. FIG. [Figure 21] 10 is a schematic operational flow diagram of the self-checkout machine 340. FIG. [Figure 22] 10 is a schematic operational flow diagram of the POS device 320. FIG. [Figure 23] 10A and 10B are diagrams showing a coupon entry screen G6 and a coupon redemption request transmission screen G7. [Figure 24] 10A and 10B are diagrams showing the bill reading instruction screen G8 and the manned register guidance screen G9. [Figure 25] FIG. 10 is a diagram showing a collection instruction screen G10. DETAILED DESCRIPTION OF THE INVENTION

[0007] Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings. Here, an embodiment (first embodiment) in which a product sales data processing system according to the present invention is used in a ticket vending machine 20 (and further in a ticket vending machine system 1-1) and an embodiment (second embodiment) in which a product sales data processing system according to the present invention is used in a restaurant system 1-2 using a handheld terminal 440 (or a table terminal 410) will be described.

[0008] [First embodiment using a ticket vending machine] FIG. 1 is a schematic diagram of a ticket vending machine system (product sales data processing system) 1-1 according to a first embodiment of the present invention. As shown in the figure, the ticket vending machine system 1-1 includes a management device (host device, also referred to as a store controller) 10, a ticket vending machine (product sales data processing device) 20, a kitchen terminal (kitchen printer or kitchen monitor) 60, an access point 90, and a handheld terminal 95 for store staff that is wirelessly connected via the access point 90, with each device connected to enable communication. The ticket vending machine system 1-1 is installed in, for example, a restaurant. The management device 10, the ticket vending machine 20, the kitchen terminal 60, and the access point 90 are connected to each other via a LAN 80. The LAN connection may be wired or wireless.

[0009] The management device 10 is a device (e.g., a server) that controls (manages) the entire ticket vending machine system 1-1. For example, the management device 10 includes a control unit and a memory unit, and stores (manages) various files (e.g., a product master file, a coupon master file, a print format file, an order data file, an accounting file, etc.). The product master file, as shown in FIG. 5, contains various product information such as the product code, product name, and price of each product. For example, as shown in FIG. 6, the coupon master file contains various coupon information such as the coupon number, coupon name, discount amount, discount rate, other service details, whether or not the coupon can be redeemed, the applicable product code, and expiration date. Coupons include gift certificates, discount coupons, product exchange coupons, and shareholder coupons. Furthermore, for example, the management device 10 includes a communication unit, and transmits files (or data in the files) stored in the memory unit to other devices as needed. For example, the management device 10 is equipped with a counting unit, and generates counting information (e.g., sales performance information such as a daily report) based on information stored in the memory unit in response to instructions from a store clerk or at a predetermined time.

[0010] The ticket vending machine 20 is installed so that customers can purchase meal tickets corresponding to products (for example, cooking menu items). FIG. 2 is a perspective view showing an example of the ticket vending machine 20. As shown in the figure, a touch panel 21, which serves as an input key operation unit, is installed on the upper front of the ticket vending machine 20. The touch panel 21 displays a screen (such as a product selection screen) on which customers can perform predetermined operations, including purchasing products. Customers can purchase meal tickets for their desired products by touching (pressing) with their finger on the product selection screen, such as product pictures or buttons, displayed on the touch panel 21. In other words, the touch panel 21 is both a display means and an input means, and also a selection means for selecting the product to be issued.

[0011] An issuing slot 23 for issuing paper tickets (medium, hereinafter referred to as "meal tickets") as described below is provided at the bottom of the side (along the left side as you face it) of the touch panel 21 on the front of the ticket vending machine 20. A non-cash payment processing unit 25 is provided above the issuing slot 23. The non-cash payment processing unit 25 performs all payment processing other than cash (such as electronic money payment and credit card payment) and includes a card processing unit 27 and a mobile terminal processing unit 29. The card processing unit 27 includes an IC card insertion unit 27a for inserting an IC card and processing payment processing, a contactless card reading unit 27b for waving a contactless card and processing payment processing, and a magnetic card insertion unit 27c for inserting a magnetic card and processing payment processing. The mobile terminal processing unit 29 performs payment processing and the like by reading a two-dimensional code displayed on the touch panel of a mobile terminal (medium) (not shown).

[0012] In addition, below the touch panel 21 on the front of the ticket vending machine 20, there are provided a bill insertion slot 31, a bill discharge slot 33, a coin insertion slot 35, a coin discharge slot 37, etc. Bills are inserted into the bill insertion slot 31 when making a deposit, and bills that are to be paid out as change or refunds are discharged from the bill discharge slot 33. Coins are inserted into the coin insertion slot 35 when making a deposit, and coins that are to be paid out are discharged from the coin discharge slot 37.

[0013] 3 is a diagram showing an example of the system configuration of ticket vending machine 20. The system configuration of ticket vending machine 20 shown in the diagram includes CPU 41, flash memory 43, RAM 45, touch panel 21, communication unit 47, issuing unit (issuing means) 49, non-cash payment processing unit 25, banknote processing unit 51, and coin processing unit 53.

[0014] The CPU 41 is a control means that controls the overall processing operations of the ticket vending machine 20. The RAM 45 corresponds to the main memory device and is used as a working area when the CPU 41 executes calculations. The RAM 45 also has a temporary storage area for storing data such as the deposit amount for one deposit and the current balance. The RAM 45 stores a product file equivalent to that shown in FIG. 5 and a coupon file equivalent to that shown in FIG. 6.

[0015] The flash memory 43 corresponds to an auxiliary storage device, and stores not only the programs executed by the CPU 41 but also various setting data and the like used in the calculation processing by the CPU 41. Note that instead of the flash memory 43, other storage devices such as a hard disk may be used.

[0016] The touch panel 21 is a display means for displaying a predetermined screen under the control of the CPU 41. The CPU 41 also executes predetermined control processing based on operation signals output in response to operations performed on the touch panel 21. The touch panel 21 is also a selection means (operation means) for selecting a product to be issued, a desired coupon, etc. The communication unit 47 is a transmission / reception means for communicating with the outside world, and has the function of communicating with external devices (such as the management device 10 and kitchen terminal 60) via the LAN 80. This communication may be wired or wireless.

[0017] The issuing unit 49 is configured with a mechanism that controls the issuance of meal tickets for products selected on the touch panel 21, prints necessary information about the selected products on the ticket paper, and ejects the printed meal ticket to the issuing port 23. In other words, the issuing unit 49 is an output means (printing means) that outputs (prints) meal tickets, which are portable media. The meal tickets output (printed) by this issuing unit 49 are issued in a form that is partially cut in the width direction of the paper (leaving only the center and cutting both sides), which eliminates the need for a tray to receive the issued meal tickets.

[0018] The banknote processing unit 51 performs all processes related to banknotes. Specifically, as part of its banknote authentication process, the banknote processing unit 51 determines the type of banknote inserted through the banknote insertion slot 31. The banknote processing unit 51 also counts the number of banknotes of each denomination inserted through the banknote insertion slot 31. When returning change, the banknote processing unit 51 selects banknotes of the required denomination from among the banknotes stored in the banknote storage inside the ticket vending machine 20 and discharges the required number of banknotes to the banknote discharge slot 33.

[0019] The coin processing unit 53 performs all processes related to coins. Specifically, like the banknote processing unit 51, the coin processing unit 53 performs operations such as appraising coins, counting the number of coins by denomination, selecting coins of the required denomination from among the coins stored inside the ticket vending machine 20, and discharging them from the coin discharge port 37.

[0020] In this example, the kitchen terminal 60 is a kitchen printer, which is mainly installed near the kitchen and prints out cooking instruction sheets, food delivery slips, and the like. FIG. 4 shows an example of the system configuration of the kitchen terminal 60, which is configured by interconnecting a CPU 61, a ROM 63, a RAM 65, a printing unit 67, and a communication unit 69 via a communication line 68. The CPU 61 executes various programs (e.g., printing programs, etc.). The ROM 63 stores, for example, various programs executed by the CPU 61 and print format data printed by the printing unit 67. The RAM 65 temporarily stores, for example, files received from the management device 10 (e.g., menu files, etc.). The communication unit 69 transmits and receives data to and from other devices. Note that if a kitchen monitor is used as the kitchen terminal 60 instead of or in addition to the kitchen printer, a display unit that displays various screens is installed instead of the printing unit 67. Multiple kitchen terminals 60 may be installed. The handy terminal 95 is a portable terminal that is mainly operated by a store clerk, and has a touch panel 951 and an operation button section 953 on its surface.

[0021] Fig. 7 is an operational flow diagram showing an example of the ticket issuing process executed by the ticket vending machine 20. The process shown in this diagram is realized by the CPU 41 executing a program stored in the flash memory 43. As shown in step 1-1 of the diagram, a product selection screen G1 such as that shown in Fig. 8 is displayed on the touch panel 21 of the ticket vending machine 20.

[0022] The product selection screen G1 displays various products in a product display field G11, which allows the user to select a product by pressing one of the product display areas, a selected product display field G13 which displays a list of selected products, a price display field G15 which displays the deposit amount and total amount, and a ticket issue button G17 which instructs the user to make the payment.

[0023] Next, if you wish to register a product ("Y" in step 1-2), you use the product selection screen G1 or the like to press the desired product button in the product display field G11, thereby selecting and registering the product you wish to purchase (step 1-3). Once you have completed the product registration (step 1-3), or if you do not wish to register a product ("N" in step 1-2), you proceed to step 1-4.

[0024] Next, when entering a coupon ("Y" in step 1-4), while the product selection screen G1 is displayed, a two-dimensional code (or other code such as a one-dimensional code; the same applies below) printed on, for example, a sheet-like coupon ticket (not shown) is held up to the mobile device processing unit 29 of the ticket vending machine 20 to be read, its contents are interpreted, and the coupon information is registered (step 1-5). The coupon information to be read may be, for example, a two-dimensional code displayed on the display unit of a mobile device (not shown) instead of the sheet-like coupon ticket. A separate scanner for reading coupon information may also be installed in addition to the mobile device processing unit 29, and the coupon information may be read by this. Furthermore, the coupon information may be recognized by directly reading the characters on a coupon ticket with no code displayed and deciphering them using character recognition means. The type of coupon to be entered is not limited to one, and multiple types may be used.

[0025] Furthermore, instead of using a scanner such as the mobile device processing unit 29 to read coupon information, a configuration may be adopted in which a coupon selection screen G2, such as that shown in FIG. 9, is displayed as a pop-up on the touch panel 21 of the ticket vending machine 20, and a coupon is selected by pressing a desired coupon button G211-G216 in the coupon display field G21 of the coupon selection screen G2. The coupon selection screen G2 is displayed, for example, by pressing the "Next" button G111 in the product display field G11 of the product selection screen G1 shown in FIG. 8 to display and then pressing the "Coupon" button G113 (displayed on the coupon selection screen G2). Note that this coupon selection screen G2 may be configured, for example, as a members-only screen that can be displayed only when the operator has confirmed that he or she is a member using a predetermined method.

[0026] Once the registration of the coupon information (step 1-5) is completed, or if no coupon information is entered ("N" in step 1-4), the process proceeds to step 1-6.

[0027] If the registration of the product or coupon information is not completed, the process returns to step 1-1 again to repeat the product registration or coupon information registration operation.

[0028] The order of the product registration operation (steps 1-2 and 3) and the coupon information registration operation (steps 1-4 and 5) may be reversed.

[0029] On the other hand, if product registration and coupon information registration are complete, the process moves from "Y" in step 1-6 to step 1-7, where the settlement process is carried out. FIG. 10 is a diagram showing an example of the product selection screen G3 before settlement. As shown in the figure, the selected products are displayed in the selected product display field G13 of the product selection screen G3, and the total product price is displayed in the price display field G15. In this example, since a non-cash payment will be made later, the deposit amount in the price display field G15 is "¥0." However, if a cash payment is made, i.e., if cash is inserted in advance and then products are selected, the amount inserted will be displayed in this field.

[0030] Then, when the issue button G17 is pressed, the settlement process begins, and since this example is a mobile payment, the non-cash payment screen G4 shown in FIG. 11 is displayed. The non-cash payment screen G4 displays a total amount display field G41, a non-cash payment method selection field G43, and the like. Then, by pressing and selecting the desired payment method (payment method) in the non-cash payment method selection field G43, the settlement process (accounting process) can be carried out by performing screens and payment operations corresponding to the selected payment method (not shown) (steps 1-7).

[0031] When the payment process is completed, the CPU 41 of the ticket vending machine 20 determines whether the used coupon needs to be collected (step 1-8). If multiple coupons have been used, this determination is made for each coupon. Here, collecting a coupon includes not only the case where a store collects a sheet-like coupon, but also the case where an electronic coupon displayed on the screen of a mobile terminal or the like is collected (confirmed) by stamping an electronic stamp on it (the same applies below).

[0032] If there is a coupon that needs to be collected (in this example, "Coupon A"), the process moves from "Y" in step 1-8 to step 1-9, and a settlement completion screen G5 (see Figure 12) is displayed indicating that coupon A needs to be collected.At the same time, a message indicating that coupon A needs to be collected is printed on the meal tickets 150-1, 2, 3 (see Figure 13) issued from the issuing port 23 of the ticket vending machine 20.

[0033] Specifically, for example, the payment completion screen G5 shown in Figure 12 has a payment details display field G51 as well as a coupon collection guidance field G53, which displays a message specifying the type of coupon that needs to be collected, such as "Please hand coupon A to the store clerk along with the ticket. It is also printed on the ticket."

[0034] Furthermore, the tickets (meal tickets) 150-1, 2, and 3 in Figures 13(a), (b), and (c) are tickets for the product (in this example, "△□〇 set meal") corresponding to coupon A that needs to be redeemed, and all of the tickets 150-1, 2, and 3 have printed on them a message indicating that the coupon needs to be redeemed.

[0035] Ticket 150-1 in FIG. 13(a) is a stub-detachable ticket, and is composed of a store stub 153 and a customer copy stub 155 connected by a separation line a1. In addition to a product name and price display field 153a, the store stub 153 has a store clerk coupon collection instruction field 153b. A rectangular checkbox (checked portion) 153b1 and a wording portion 153b2 reading "Please collect coupon A" are printed in the store clerk coupon collection instruction field 153b. Meanwhile, the customer copy stub 155 has a customer coupon collection instruction field 155b in addition to a product name and price display field 155a. The customer coupon collection instruction field 155b has a wording reading "Please hand coupon A to the store clerk." printed in the customer coupon collection instruction field 155b.

[0036] According to this ticket 150-1, the store clerk can read the text portion 153b2 when receiving the ticket stub 153 to make him / her aware that he / she must collect the coupon, and at the same time, can confirm that he / she has actually collected the coupon by checking the checkbox 153b1 to indicate that he / she has collected the coupon. On the other hand, the customer can read the customer coupon collection instruction field 155b on the ticket stub 155 to make him / her aware that he / she must hand the coupon to the store clerk. Note that this detachable stub type ticket can also be applied to detachable stub type tickets for take-out.

[0037] Ticket 150-2 in Figure 13(b) is a ticket for takeout items that is handed directly to a store clerk when the item is picked up. This ticket 150-2 has a product name display field 157a and a coupon collection instruction field 157b. The product name display field 157a has printed therein the date and time, indication that it is takeout, the product name, price, meal ticket number, and usage instructions. The coupon collection instruction field 157b has printed therein a rectangular check box 157b1 and a wording portion 157b2 that reads, "Please hand coupon A to the store clerk."

[0038] According to this ticket 150-2, the customer can read the wording portion 157b2 to make him / her aware that he / she must hand the coupon to the store clerk. On the other hand, the store clerk can recognize that he / she must collect the coupon by looking at the wording portion 157b2 of the ticket 150-2 he / she received in exchange for the product, and at the same time, can confirm that he / she has actually collected the coupon by checking the check box 157b1 to indicate that he / she has collected the coupon.

[0039] Like the ticket 150-2, the ticket 150-3 in Figure 13(c) is a take-out ticket that is handed directly to the store clerk when the customer receives the product. This ticket 150-3 has a product name display field 159a and a coupon collection instruction field 159b. The product name display field 159a lists the call number, product name, date and time, etc., and the coupon collection instruction field 159b has a rectangular check box 159b1 and a wording portion 159b2 that reads, "Please hand coupon A to the store clerk."

[0040] In the case of this ticket 150-3, the customer can read the wording portion 159b2 to make him / her aware that he / she must hand the coupon to the store clerk. On the other hand, the store clerk can recognize that he / she must collect the coupon by looking at the wording portion 159b2 of the ticket 150-3 he / she received in exchange for the product, and at the same time, can confirm that he / she has actually collected the coupon by checking the check box 159b1 to indicate that he / she has collected the coupon.

[0041] On the other hand, if there are no coupons that need to be collected in step 1-8 above, the process proceeds from "N" in step 1-8 to step 1-11, where a normal payment completion screen (not shown) is displayed, and at the same time, a normal ticket (meal ticket) (not shown) is issued from the issuing slot 23 of the ticket vending machine 20. The normal payment completion screen is, for example, a screen obtained by removing the coupon collection display field G53 from the payment completion screen G5 shown in FIG. 12. The normal ticket is, for example, ticket 150-1 shown in FIG. 13(a) from which the clerk coupon collection instruction field 153b and customer coupon collection instruction field 155b have been removed, ticket 150-2 shown in FIG. 13(b) from which the coupon collection instruction field 157b has been removed, or ticket 150-3 shown in FIG. 13(c) from which the coupon collection instruction field 159b has been removed, etc.

[0042] Next, the process proceeds to step 1-10, where the CPU 41 outputs the ordered product data to the kitchen terminal 60, the management device 10, etc., and ends a series of operations in the ticket vending machine (product sales data processing device) 20.

[0043] When the kitchen terminal 60 receives product data from the ticket vending machine 20, the CPU 61 uses the printing unit 67 to output a cooking instruction sheet 200, for example, as shown in FIG. 14. Each cooking instruction sheet 200 is connected by a half-cut line C1, and a "★" is displayed as a takeout mark M on the cooking instruction sheet 200 for takeout products. In addition, a coupon collection instruction field 201 is provided on the cooking instruction sheet 200 for products corresponding to coupons that need to be collected. A rectangular check box 201a and a wording portion 201b that reads "Please collect coupon A (coupon D)" are printed in the coupon collection instruction field 201.

[0044] By configuring the cooking instruction sheet 200 to display the coupon collection instruction field 201 in this way, the store clerk can see the wording portion 201b of the coupon collection instruction field 201 and be made aware that the coupon must be collected in exchange for the product, and at the same time, by checking the check box 201a to indicate that the coupon has been collected, the store clerk can confirm that the coupon has actually been collected. In other words, the coupon can be collected reliably.

[0045] If a kitchen monitor is used as the kitchen terminal 60 instead of a kitchen printer, the same effect can be achieved by displaying on the display screen of the kitchen monitor information indicating that a coupon equivalent to that printed on the cooking instruction sheet 200 needs to be collected.

[0046] In the above example, when tickets 150-1, 2, and 3 shown in Figures 13(a), (b), and (c) are issued, a regular receipt is often issued at the same time. However, instead of issuing tickets 150-1, 2, and 3, the receipt may function as a ticket and may also display a message indicating that a coupon can be collected.

[0047] 15 shows an example of a receipt 250 that functions as a ticket for receiving merchandise and also displays a message indicating that a coupon should be collected. In addition to the various information typically found on a receipt, the receipt 250 shown in the figure also includes a call number field 251 and a coupon collection instruction field 253. The customer can then use the call number field 251 displayed on the receipt 250 to receive the merchandise, and at the same time, by checking the information in the coupon collection instruction field 253, they can be guided to hand over coupon A, which needs to be collected, to the store clerk.

[0048] The ticket 150-1 shown in Figure 13(a) is preferable because both the store and the customer can confirm the coupon redemption. The tickets 150-2 and 150-3 shown in Figures 13(b) and 13(c) are also preferable because they are handed over from the customer to the store, allowing both the store and the customer to confirm the coupon redemption. On the other hand, the receipt 250 shown in Figure 15 allows only the customer to confirm the coupon redemption, so it is more preferable to use the receipt 250 in conjunction with the cooking instruction sheet 200 shown in Figure 14.

[0049] Incidentally, when a store clerk collects a coupon that has been entered by a customer and needs to be collected, it is conceivable that the collected coupon may be different from the coupon that needs to be collected. Therefore, the store clerk may be configured to read the collected coupon using a handheld terminal 95 carried by the store clerk and confirm whether it is the same coupon.

[0050] As described above, the ticket vending machine system 1-1 (ticket vending machine 20) has a registration means (such as CPU 41 that executes step 1-3) for registering products, an acquisition means (such as CPU 41 that executes step 1-5) for acquiring coupons, a judgment means (such as CPU 41 that executes step 1-8) for determining whether or not the coupon acquired by the acquisition means needs to be collected, and an output means (such as CPU 41 that executes step 1-9) for outputting a message indicating that the coupon needs to be collected when the judgment means determines that the coupon needs to be collected.This configuration ensures that coupons that need to be collected are collected reliably.

[0051] Furthermore, the ticket vending machine system 1-1 (ticket vending machine 20) has an issuing unit (printing means) 49 that prints tickets (portable media) 150-1, 2, 3 or receipts (portable media) 250 as output means for executing step 1-9, and the output means is configured to print, when the determination means determines that a coupon needs to be collected, on the ticket 150-1, 2, 3 or receipt 250, along with registration information (product name, etc.), a message indicating that the coupon needs to be collected, so that coupons that need to be collected can be collected reliably.

[0052] In addition, in the ticket vending machine system 1-1, the output means comprises a first printing means (issuance unit 49 of ticket vending machine 20) that prints for customers and a second printing means (printing unit 67 of kitchen terminal 60) that prints for store clerks, and the first printing means and the second printing means are configured to output different output contents (printed contents of tickets 150-1, 2, 3 and printed contents of cooking instruction sheet 200), so that customers and store clerks can be made aware of the need to collect coupons in a way that suits them, and coupons that need to be collected can be reliably collected.

[0053] Furthermore, the ticket vending machine system 1-1 (ticket vending machine 20) has a display means (touch panel 21) facing the customer as the output means for executing step 1-9, and the display means is configured to display the fact that coupons need to be redeemed, for example, on a payment completion screen G5, so that coupons that need to be redeemed can be reliably redeemed. Note that it is effective to display the fact that coupons need to be redeemed on the display means at a desired timing between the time a product is registered and the time the payment for that registered product is completed.

[0054] [Second embodiment of a restaurant system using a handheld terminal (or a table terminal)] FIG. 16 is a schematic diagram of a restaurant system (product sales data processing system) 1-2 using handheld terminals and tabletop terminals according to a second embodiment of the present invention. This restaurant system 1-2 is installed, for example, in a conveyor-belt sushi restaurant, and also functions as a store product management system or payment system. As shown in the figure, the restaurant system 1-2 connects a management device (store controller) 310, a POS device 320, a payment device (hereinafter referred to as a "self-service payment machine") 340, a kitchen terminal (such as a kitchen printer or kitchen monitor) 360, and an access point 380 via a LAN 400. Also, multiple tabletop terminals (order terminals) 410·· and handheld terminals 440·· are connected to the LAN 400 via the access point 380. The LAN 400 may be wired or wireless.

[0055] The management device 310 is a computer that controls the entire restaurant system 1-2 and manages various information such as a menu master file (product master file) and a coupon master file. The menu master file and coupon master file are updated as appropriate. The management device 310 transmits the latest menu master file and coupon master file as a menu file (product file) and a coupon file to the POS device 320, the self-checkout machine 340, the tabletop terminal 410, the handheld terminal 440, etc.

[0056] FIG. 17 illustrates an example of the system configuration of the management device 310. As shown in FIG. 17, the management device 310 includes a CPU 311, a ROM 312, a RAM 313, a display unit 314, a hard disk 315, an operation unit 316, and a communication unit 317, all of which are interconnected via a communication line 318. The CPU 311 controls the operation of the management device 310 by executing a control program stored in the ROM 312. The ROM 312 stores various information, such as the control program. The RAM 313 temporarily stores various information. The display unit 314 is, for example, a liquid crystal display (LCD) and displays information to the store clerk operating the management device 310. The hard disk 315 is a storage means for storing the menu master file, coupon master file, various payment information, and the like. The operation unit 316 includes various keys for receiving various instructions from the store clerk operating the management device 310. The communication unit 317 is a communication interface for communicating with various devices via the LAN 400.

[0057] 18 is a diagram showing an example of the system configuration of the POS device 320. This POS device 320 is used when a customer who has eaten or drunk food settles their bill with a store clerk, for example, instead of using the self-checkout device 340 described below, or in response to instructions from the self-checkout device 340. As shown in the figure, POS device 320 includes a CPU 321 that controls the operation of POS device 320, a hard disk 322 that stores customer purchase information and the like, a ROM 323 that stores programs executed by CPU 321, a RAM 324 that temporarily stores various information (such as menu files obtained from management device 310), a scanner unit 325 that optically reads code information attached to bills and the like, a store clerk display unit 326 that displays the names and prices of menu items, a customer display unit 327, a receipt printer unit 328, a drawer unit 329 that stores cash, coupons, and the like, a communication unit 330 that communicates with external devices such as management device 310 via LAN 400, and an operation unit 331 that includes various operation buttons and the like that operate POS device 320. Each component is connected to one another via a communication line 332.

[0058] Figure 19 is a diagram showing an example of the system configuration of a self-checkout device 340. The self-checkout device 340 is a checkout device used by customers who have eaten sushi or other dishes to pay for their own purchases. As shown in Figure 19, the self-checkout device 340 includes a CPU 341, a ROM 343, a RAM 345, a scanner unit 347, a touch panel 349, a printer unit 351, a communication unit 353, a speaker 355, and a cash deposit / withdrawal unit 357, all of which are interconnected by a communication line 359.

[0059] The CPU 341 controls the operation of the self-checkout device 340 by reading and executing programs stored in the ROM 343. The ROM 343 stores programs and the like. The RAM 345 stores various information, such as the contents of the menu file and coupon file, and history information. The scanner unit 347 is an acquisition means for optically acquiring information (such as table identification information) such as barcodes recorded on bills. The touch panel 349 has the functions of a display unit 349a that displays various information to customers and an input unit 349b that inputs various commands by touching the screen. In this example, the printing unit 351 prints on receipts and issues printed receipts. The communication unit 353 communicates with other devices via the LAN 400. The speaker 355 notifies customers of various operational information by voice. The deposit / withdrawal unit 357 is configured to include a change dispenser, a magnetic card and IC card reader, and their respective control units, and settlement processing is performed using cash, credit cards, etc. using the deposit / withdrawal unit 357. When settlement is performed using cash using the change dispenser, the deposit / withdrawal unit 357 outputs the result of the settlement (for example, information indicating whether the settlement has been established) to the CPU 341. When settlement is performed using a credit card or the like using the magnetic card and IC card reader 51, the deposit / withdrawal unit 357 outputs the result of the settlement to the CPU 341.

[0060] Since the kitchen terminal 360 is the same as the kitchen terminal 60 described in the first embodiment, a detailed description thereof will be omitted. Like the kitchen terminal 60, the kitchen terminal 360 may be a kitchen printer or a kitchen monitor. The tabletop terminal 410 and the handheld terminal 440 have the same configuration. As shown in FIG. 16 , the tabletop terminal 410 has a touch panel 411 and an operation button unit 413 on its surface. The handheld terminal 440 also has a touch panel 441 and an operation button unit 443 on its surface. While the functions of both are almost the same, the difference between them is that the tabletop terminal 410 is a portable terminal that is installed, for example, on a table where a customer is seated and is mainly operated by the customer himself, whereas the handheld terminal 440 is a portable terminal that is mainly operated by a waiter.

[0061] Next, an example of the operation of this restaurant system 1-2 will be described. For example, a customer can take a plate moving along the conveyor belt to their table and eat the sushi or other menu items on the plate. Alternatively, a customer can directly order from a waiter using handheld terminal 440 to request the kitchen to prepare the menu items, or the customer can operate tabletop terminal 410 to request the kitchen to prepare the menu items.

[0062] Next, when the customer has finished eating and drinking, the waiter uses the handheld terminal 440 to confirm (count) the type (item) and number (quantity) of plates used. FIG. 20 is a schematic operational flow diagram of the handheld terminal 440 at this time. As shown in the figure, the waiter first counts the type (item) and number (quantity) of plates used and registers the eaten items using the handheld terminal 440 (step 2-1). Next, if the customer requests to use a coupon, the waiter reads the code on the coupon ticket handed over by the customer (including the code displayed on the screen of the mobile terminal held by the customer) and enters the coupon information contained in the code (step 2-2). At this time, a coupon entry screen G6 such as that shown in FIG. 23(a) is displayed on the touch panel 441 of the handheld terminal 440. The coupon entry screen G6 has a transaction details field G61 that displays the transaction number and the total price of the food and drink items, as well as a coupon details display field G63 for the entered coupon and a confirmation button G65 for whether or not to register the coupon. The coupon details display field G63 displays for each coupon whether or not it is a coupon that needs to be redeemed.

[0063] Then, when the confirmation button G65 is pressed, the entered coupon information is registered in the handheld terminal 440 (step 2-3). If the registered coupon information includes coupon information that requires redemption, the process proceeds from "Y" in step 2-4 to step 2-5, and a message indicating that the coupon needs to be redeemed is output to the touch panel 441, as shown in FIG. 23(b), for example. In FIG. 23(b), a coupon redemption request transmission screen G7 is displayed as a pop-up screen on the coupon entry screen G6. The coupon redemption request transmission screen G7 displays a request transmission field G71 that reads "Please tell the customer to pay at a manned register" and a request transmission confirmation button G73. By reading the contents of this request transmission field G71, the store clerk can instruct the customer to go to the manned register, i.e., the POS device 320, to perform the payment. Note that by the store clerk pressing the request transmission confirmation button G73, the store clerk can be sure that the store clerk has received the request from the customer.

[0064] On the other hand, if no coupon information is entered in step 2-2 ("N" in step 2-2) or if there are no coupons that need to be redeemed in step 2-4 ("N" in step 2-4), the coupon redemption request transmission screen G7 is not displayed.

[0065] The payment information (various types of information such as product registration information and coupon information required for payment) is then transmitted from the handheld terminal 440 or the like to the management device 310. This payment information is linked to the table identification information (e.g., table number) of the customer making the payment, and is transmitted to and stored in the management device 310. If the customer has requested payment at a manned register, they will proceed to the manned POS device 320 to make the payment, whereas if they have not requested payment at a manned register, they will proceed to the self-payment device 340 or the POS device 320 to make the payment.

[0066] Although the coupons may be collected by a store clerk carrying a handheld terminal 440 (a floor clerk who served customers at the table), the floor clerk may lose the collected coupons. Therefore, in order to ensure that the coupons are collected, in this embodiment the coupons are collected at a manned POS device 320.

[0067] Even when the customer himself / herself inputs coupon information using the tabletop terminal 410 instead of the handheld terminal 440, the operation when a coupon that needs to be collected is performed by displaying an operation flow similar to the operation flow shown in Fig. 20 above and a screen on the touch panel 411 similar to the screen shown in Fig. 23 above. In the case of the tabletop terminal 410, the output indicating that the coupon needs to be collected in step 2-5 is a message on the touch panel 411 such as "Please pay at the cash register where a clerk is present and hand coupon A to the clerk."

[0068] Furthermore, if an electronic coupon displayed on the display of a customer's mobile terminal (not shown) is registered on a handheld terminal 440 held by a store clerk, and the coupon in question is a coupon that needs to be redeemed, a message such as "Please perform the verification process on the customer's mobile screen" may be displayed on the touch panel 441 of the handheld terminal 440 held by the store clerk, and the store clerk may perform the verification process (for example, by stamping an electronic stamp on the screen of the customer's mobile terminal) on the screen displayed on the customer's mobile terminal.

[0069] Next, we will explain the case where the handheld terminal 440 or tabletop terminal 410 only registers the items consumed and the coupon information is entered at the self-checkout machine 340. First, the handheld terminal 440 or tabletop terminal 410 prints and outputs a bill, and the customer then goes to the self-checkout machine 340 with that bill. Note that instead of a bill printed by the handheld terminal 440, a bill with a table number pre-stored on it can be used instead. Figure 21 is a general operational flow diagram of the self-checkout machine 340 in this case. First, a bill reading instruction screen G8, such as that shown in Figure 24(a), is displayed on the touch panel 349 of the self-checkout machine 340. The bill reading instruction screen G8 displays instructions to have the scanner unit 347 of the self-checkout machine 340 read the bill.

[0070] The customer then scans the bill with the scanner 347 according to the instructions displayed on the bill scanning screen G8, and the consumed product is registered (step 3-1). The product may be registered by directly reading the product information from the code displayed on the bill, or by downloading the product registration information sent from the handheld terminal 440 or the like to the management device 310.

[0071] Next, if there are coupons the customer wants to use, the scanner 347 reads the codes of one or more coupons, enters the coupon information, and registers it (step 3-2, "Y" to step 3-3). If the scanned coupon information includes a coupon that needs to be collected, the process proceeds from step 3-4, "Y," to step 3-5, and an output is sent indicating that the coupon needs to be collected. Specifically, as shown in FIG. 24(b), a manned register guidance screen G9 is displayed as a pop-up screen on top of the receipt tag reading instruction screen G8. The manned register guidance screen G9 displays a message such as, "Please proceed to a register with a staff member to complete the payment." This prompts the customer to proceed to the POS device 320, complete the payment, and hand the coupons that need to be collected to the staff member. In other words, in this case, the payment process is not performed at the self-checkout machine 340, and the screen displayed on the touch panel 349 returns to the receipt tag reading instruction screen G8 shown in FIG. 24(a).

[0072] On the other hand, if no coupon information is entered in step 3-2 ("N" in step 3-2) or if there are no coupons that need to be collected in step 3-4 ("N" in step 3-4), the manned register guidance screen G9 is not displayed, and the payment process is carried out directly at the self-checkout machine 340 (step 3-6).

[0073] Next, we will explain how to settle a bill at the POS device 320. The POS device 320 is used by customers who visit the device in person, or who are prompted by the handheld terminal 440, table terminal 410, or self-checkout machine 340 to go to a manned register. Figure 22 is a schematic operational flow diagram of the POS device 320. When the customer hands over the bill and coupon to the store clerk, the store clerk operates the POS device 320 to input information about the food and drink consumed and the coupon information they were given (step 4-1).

[0074] Next, it is determined whether or not any coupons in the entered coupon information need to be redeemed. If it is determined that any coupons need to be redeemed, the process proceeds from "Y" in step 4-2 to step 4-3, and an output is issued indicating that the coupon needs to be redeemed. Specifically, as shown in FIG. 25, for example, a redemption instruction screen G10 is displayed as a pop-up on the clerk display unit 326 of the POS device 320, and an instruction is given to redeem the coupon. The redemption instruction screen G10 displays a redemption instruction section G101 that instructs the customer to redeem the coupon, saying "Please redeem the 10% off coupon," and a confirmation button G103 that is pressed when the coupon is redeemed.

[0075] After receiving the coupons that need to be collected, pressing the confirmation button G103 causes the collection instruction screen G10 to disappear and returns to the normal checkout screen, allowing the user to continue with the checkout process (step 4-4).On the other hand, if there are no coupons that need to be collected in step 4-2 ("N" in step 4-2), the collection instruction screen G10 is not displayed, and the checkout process is continued at the POS device 320 (step 4-4).

[0076] As described above, the restaurant system 1-2 includes a registration means for registering products (step 2-1, step 3-1, step 4-1, etc.), an acquisition means for acquiring coupons (steps 2-2, 2-3, steps 3-2, 3-3, step 4-1, etc.), a determination means for determining whether or not the coupons acquired by the acquisition means need to be collected (steps 2-4, step 3-4, step 4-2, etc.), and an output means for outputting a message indicating that the coupons need to be collected (steps 2-5, step 3-5, step 4-3, etc.) when the determination means determines that the coupons need to be collected. This configuration ensures that coupons that need to be collected can be collected reliably.

[0077] In addition, in the above-mentioned restaurant system 1-2, the output means is a handheld terminal 440 carried by the store staff or a table terminal 410 installed on the table, and by outputting to these handheld terminals 440 or table terminals 410 that coupons need to be collected, coupons that need to be collected can be collected reliably.

[0078] Furthermore, in the restaurant system 1-2, when the determination means determines that a coupon needs to be collected, the output means notifies the customer to go to the POS device 320 operated by a store clerk (coupon collection request transmission screen G7 or manned register guidance screen G9), and guides the customer to the POS device 320 where a store clerk is present, thereby ensuring that coupons that need to be collected are collected.

[0079] In the above first and second embodiments, examples have been described in which the product sales data processing system according to the present invention is used in a ticket vending machine system 1-1 and a restaurant system 1-2, but the present invention is not limited to these embodiments and can be similarly applied to various other product sales data processing systems, such as ticket vending machine systems for admission tickets to various facilities, and sales systems for various products other than food and drink. Note that products also include various services.

[0080] <<Summary of the embodiment>> [Technical field] The present invention relates to a product sales data processing system suitable for use in restaurants and the like. [Background technology] Conventionally, various coupons have been available at restaurants and other establishments, but there are many different types of coupons, and using them can be a hassle. For example, in restaurants, there are coupons that need to be redeemed and coupons that do not. When a customer uses a coupon that needs to be redeemed at a ticket machine or self-checkout machine, the customer may be confused about how to get the store to redeem the coupon, and the store may not be able to reliably collect the coupon. [Prior art document] [Patent documents] [Patent Document 1] Japanese Patent Application Laid-Open No. 2006-293798

[0081] [Summary of the Invention] [Problem to be solved by the invention] The present invention has been made in view of the above points, and its object is to provide a product sales data processing system that allows coupons to be used smoothly and coupons to be collected reliably. [Means for solving the problem] The present invention resides in a product sales data processing system characterized by having a registration means for registering products, an acquisition means for acquiring coupons, a determination means for determining whether or not the coupon acquired by the acquisition means needs to be redeemed, and an output means for outputting a message indicating that the coupon needs to be redeemed when the determination means determines that the coupon needs to be redeemed. The product sales data processing system according to the present invention is suitable for use in systems using ticket vending machines, restaurant systems, etc., but may also be used in various other product sales data processing systems. Furthermore, the product sales data processing device may be configured using only ticket vending machines, omitting the management device and kitchen equipment. According to the present invention, coupons that need to be collected can be collected reliably.

[0082] In addition to the above features, the present invention is characterized in that the output means has a printing means for printing on a portable medium, and when the determination means determines that the coupon needs to be collected, the output means prints on the portable medium a message indicating that the coupon needs to be collected. The portable medium may be, for example, a meal ticket or a voucher for various other products (services). According to the present invention, a message indicating that the coupon needs to be collected is printed on the portable medium, so that coupons that need to be collected can be collected reliably.

[0083] In addition to the above features, the present invention is characterized in that the output means comprises a first printing means for printing for customers and a second printing means for printing for store clerks, and the output contents of the first printing means and the second printing means are different. According to the present invention, it is possible to make the customer and the store clerk aware of the need to collect coupons using expressions suited to each of them, and to reliably collect coupons that need to be collected.

[0084] In addition to the above features, the present invention is also characterized in that the output means has a display means directed to the customer, and the display means displays a message indicating that the coupon needs to be redeemed before the transaction for the registered product is completed. According to the present invention, the display means displays the fact that coupons need to be collected, so that coupons that need to be collected can be collected reliably.

[0085] In addition to the above features, the present invention is characterized in that the output means comprises a handheld terminal carried by the store clerk or a table terminal installed on the table. According to the present invention, a message indicating that coupons need to be collected is output to a handheld terminal or a table terminal, so that coupons that need to be collected can be reliably collected.

[0086] In addition to the above features, the present invention is characterized in that, when the determination means determines that the coupon needs to be collected, the output means notifies the customer to go to a POS device operated by a store clerk. According to the present invention, the customer is guided to a POS device where a store clerk is present, so that coupons that need to be collected can be collected reliably.

[0087] The present invention also provides a product sales data processing device comprising: a registration means for registering products; an acquisition means for acquiring coupons; a determination means for determining whether or not the coupon acquired by the acquisition means needs to be redeemed; and an output means for outputting a message indicating that the coupon needs to be redeemed when the determination means determines that the coupon needs to be redeemed. According to the present invention, coupons that need to be collected can be collected reliably.

[0088] Note that a program for implementing the functions of the above-described product sales data processing system (ticket vending machine system 1-1, ticket vending machine 20, restaurant system 1-2) may be recorded on a computer-readable recording medium, and the program recorded on the recording medium may be loaded into the product sales data processing system (ticket vending machine system 1-1, ticket vending machine 20, restaurant system 1-2) as a computer system and executed to perform the processing of the above-described product sales data processing system (ticket vending machine system 1-1, ticket vending machine 20, restaurant system 1-2). Here, "loading a program recorded on a recording medium into a computer system and executing it" includes installing the program into a computer system. The term "computer system" here includes hardware such as an operating system and peripheral devices. The term "computer system" may also include multiple computer devices connected via a network, including communication lines such as the Internet, a WAN, a LAN, and a dedicated line. The term "computer-readable recording medium" refers to portable media such as a flexible disk, a magneto-optical disk, a ROM, or a CD-ROM, as well as storage devices such as a hard disk built into a computer system. In this way, the recording medium storing the program may be a non-transitory recording medium such as a CD-ROM. The term "recording medium" also includes internal or external recording media accessible from a distribution server for distributing the program. The program code stored on the distribution server's recording medium may be different from the program code in a format executable on a terminal device. In other words, the format in which the program is stored on the distribution server is not important as long as it can be downloaded from the distribution server and installed in a format executable on a terminal device. The program may be divided into multiple parts, each downloaded at a different time and then combined on a terminal device, or each divided program may be distributed by a different distribution server. Furthermore, the term "computer-readable recording medium" also includes a storage medium that stores a program for a certain period of time, such as volatile memory (RAM) within a computer system that serves as a server or client when a program is transmitted over a network.The program may also be a program for realizing some of the above-mentioned functions, or may be a so-called differential file (differential program) that can realize the above-mentioned functions in combination with a program already recorded in the computer system.

[0089] Although the present invention has been described above as an embodiment, it is not limited to the above embodiment and various modifications are possible within the scope of the claims and the technical concept described in the specification and drawings. Furthermore, any configuration not directly described in the specification and drawings is within the scope of the technical concept of the present invention as long as it achieves the functions and effects of the present invention. Furthermore, the embodiments described above and shown in the drawings can be combined with each other as long as there is no contradiction in their purpose, configuration, etc. Furthermore, even a portion of the contents described above and shown in the drawings can be independent embodiments, and the present invention is not limited to a single embodiment combining the above description and drawings. [Explanation of symbols]

[0090] 1-1 Ticket vending machine system (product sales data processing system) 10 Management device 20 Ticket vending machine (product sales data processing device, product sales data processing system) 21 Touch panel 23 Issuance port 25 Non-cash payment processing section 27 Card processing section 27a IC card insertion section 27b Contactless card reading section 27c Magnetic card insertion section 29 Mobile terminal processing section 31 Banknote insertion slot 33 Bill output slot 35 Coin slot 37 Coin output slot 41 CPU 43 Flash memory 45 RAM 47 Communication unit 49 Issuing unit (issuing means) 51 Banknote processing unit 53 Coin processing unit 60 Kitchen terminal 61 CPU 63 ROM 65 RAM 67 Printing unit 68 Communication line 69 Communication unit 80 LAN 90 Access point 95 Handy terminal 951 Touch panel 953 Operation button section G1 Product selection screen G11 Product display field G111 "Next" button G113 "Coupon" button G13 Selected product display field G15 Price display field G17 Ticket issue button G2 Coupon selection screen G21 Coupon display field G211~G216 Coupon button G3 Product selection screen G4 Non-cash payment screen G41 Total amount display field G43 Non-cash payment method selection field G5 Payment completion screen G51 Payment details display field G53 Coupon collection guide column 150-1, 2, 3 Meal tickets 153 Store stubs a1 Separation line 153a Product name and price display section 153b Coupon collection instructions for store staff 153b1 Checkbox (checked part) 153b2 Text part 155 Ticket stub for customer copy 155a Product name and price display section 155b Customer coupon redemption instruction column 157a Product name display column 157b Coupon collection instructions 157b1 Check box 157b2 Text section 159a Product name display field 159b Coupon collection instructions 159b1 Check box 159b2 Text section 200 Cooking instruction sheet C1 Half-cut line M Takeout mark 201 Coupon collection instructions 201a Checkbox 201b Text 250 Receipt 251 Call number column 253 Coupon collection instructions column 1-2 Restaurant system (product sales data processing system) 310 Management device 311 CPU 312 ROM 313 RAM 314 Display unit 315 Hard disk 316 Operation unit 317 Communication unit 318 Communication line 320 POS device 321 CPU 322 Hard disk 323 ROM 324 RAM 325 Scanner unit 326 Display unit for store staff 327 Display unit for customers 328 Receipt printing unit 329 Drawer unit 330 Communication unit 331 Operation unit 332 Communication line 340 Self-payment machine (payment device) 341 CPU 343 ROM 345 RAM 347 Scanner section 349 Touch panel 349a Display unit 349b Input unit 351 Printing section 353 Communication section 355 Speaker 357 Cash deposit and withdrawal section 359 Communication line 360 ​​Kitchen terminal (kitchen printer, kitchen monitor, etc.) 380 Access point 400 LAN 410 Table terminal (order terminal) 411 Touch panel 413 Operation button section 440 Handy terminal 441 Touch panel 443 Operation buttons G6 Coupon entry screen G61 Accounting details field G63 Coupon details display field G65 Confirm button G7 Coupon redemption request transmission screen G71 Request transmission field G73 Request transmission confirmation button G8 Accounting bill reading instruction screen G9 Staffed register guidance screen G10 Collection instruction screen G101 Collection instruction section G103 Confirm button

Claims

1. a merchandise sales data processing device that selects merchandise through customer operation and acquires coupon information; and a kitchen terminal that receives the merchandise data and coupon information output from the merchandise sales data processing device and outputs them to store staff; A product sales data processing system comprising: The product sales data processing device includes: a registration means for selecting and registering products by a customer's operation; an acquisition means for acquiring coupon information from a coupon presented by a customer; a payment processor that performs payment processing based on the product data of the registered product and the acquired coupon information; an output means for outputting the product data of the registered product and the acquired coupon information to the kitchen terminal when the payment process by the payment means is completed; Equipped with The output means When it is determined that the coupon presented by the customer needs to be collected based on the coupon information acquired by the acquisition means, the product data of the registered product and the coupon information including information indicating that the coupon presented by the customer needs to be collected are output to the kitchen terminal. A product sales data processing system.

2. The product sales data processing device includes: a printing means for printing, when it is determined that the coupon presented by the customer needs to be redeemed, on a portable medium together with the product data of the registered product, a message indicating that the coupon presented by the customer needs to be redeemed; The printing means If the portable medium can be separated into a store copy and a customer copy, when the medium is separated, a message indicating that the coupon presented by the customer needs to be collected is printed on the store copy and the customer copy.

2. The product sales data processing system according to claim 1.

3. The printing means prints, below the product data of the registered product, a message indicating that the coupon presented by the customer needs to be redeemed.

3. The product sales data processing system according to claim 2.

4. The product sales data processing device includes: a printing means for printing, when it is determined that the coupon presented by the customer needs to be redeemed, on a portable medium together with the product data of the registered product, a message indicating that the coupon presented by the customer needs to be redeemed; The printing means When the portable medium is collected at the store following delivery of the product, a message indicating that the coupon presented by the customer needs to be collected is printed below the product data of the registered product and the information for identifying the customer.

2. The product sales data processing system according to claim 1.

5. a computer as the merchandise sales data processing device in a merchandise sales data processing system including a merchandise sales data processing device that selects merchandise by customer operation and acquires coupon information, and a kitchen terminal that receives the merchandise data and coupon information output from the merchandise sales data processing device and outputs them to a store clerk; a registration means for selecting and registering products by customer operation; an acquisition means for acquiring coupon information from a coupon presented by a customer; a payment means for performing payment processing based on the product data of the registered product and the acquired coupon information; an output means for outputting the product data of the registered product and the acquired coupon information to the kitchen terminal when the payment process by the payment means is completed; It functions as Furthermore, the output means is configured to function to output, to the kitchen terminal, product data of the registered product and coupon information including information indicating that the coupon presented by the customer needs to be collected, when it is determined that the coupon presented by the customer needs to be collected based on the coupon information acquired by the acquisition means. A program characterized by:

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