Program, information processing device, method, and system

Abstract

We smoothly handle the creation of electronic approval documents required in connection with business negotiations regarding the use of assets within commercial facilities. [Solution] A program to be executed by a computer having a processor and a memory. A database stores first information regarding negotiations for asset use conducted between a manager of a commercial facility and a person who wishes to use an asset within the commercial facility. The program causes the processor to execute the steps of accepting a creation request from the manager and acquiring at least one of the first information and second information regarding an inquiry from the person about asset use, and creating an electronic approval document for the person to obtain approval to use the asset based on at least one of the acquired first information and second information.

Description

[Technical Field]

[0001] The present disclosure relates to a program, an information processing device, a method, and a system. [Background technology]

[0002] In recent years, research and development of technology for automatically creating electronic approval documents has progressed. For example, Patent Document 1 discloses a technology for automatically creating electronic approval documents based on customer identification information. The customer identification information includes, for example, at least one of customer attribute information, financial information, and loan trend information by financial institution. [Prior art documents] [Patent documents]

[0003] [Patent Document 1] Japanese Patent Application Laid-Open No. 2002-140656 Summary of the Invention [Problem to be solved by the invention]

[0004] However, the technology disclosed in Patent Document 1 has room for improvement in terms of automatically creating electronic approval documents required in connection with business negotiations regarding the use of assets within commercial facilities.

[0005] The purpose of this disclosure is to facilitate the creation of electronic approval documents required in connection with business negotiations regarding the use of assets within commercial facilities. [Means for solving the problem]

[0006] To solve the above-mentioned problems, one embodiment of the present disclosure provides a program for execution by a computer including a processor and a memory. The database stores first information regarding negotiations for asset use conducted between a manager of a commercial facility and a person who wishes to use an asset within the commercial facility. The program causes the processor to execute the steps of: accepting a creation request from the manager and acquiring at least one of the first information and second information regarding an inquiry from the person about asset use; and creating an electronic approval document for the person to obtain approval to use the asset based on at least one of the acquired first information and second information. [Effects of the Invention]

[0007] According to the present disclosure, it is possible to smoothly carry out the task of creating electronic approval documents required in connection with business negotiations regarding the use of assets within a commercial facility. [Brief explanation of the drawings]

[0008] [Figure 1] 1 is a block diagram showing an example of the overall configuration of a system 1. FIG. [Figure 2] 2 is a block diagram showing an example of the configuration of a terminal device 10 shown in FIG. 1. FIG. [Figure 3] 2 is a block diagram showing an example of the configuration of a server 20 shown in FIG. 1. FIG. [Figure 4] FIG. 4 is a diagram showing the data structure of a facility information database 2021 shown in FIG. 3. [Figure 5] 10 is a flowchart showing an example of the operation of the server 20. [Figure 6] 14 is a schematic diagram showing an example of a screen of the display 141 when an electronic approval document 1411 is displayed. FIG. [Figure 7] FIG. 2 is a block diagram showing the basic hardware configuration of a computer 90. DETAILED DESCRIPTION OF THE INVENTION

[0009] Hereinafter, embodiments of the present disclosure will be described with reference to the drawings. In all drawings describing the embodiments, common components are designated by the same reference numerals, and repeated explanations will be omitted. Note that the following embodiments do not unduly limit the content of the present disclosure described in the claims. Furthermore, not all components shown in the embodiments are necessarily essential components of the present disclosure. Furthermore, each drawing is a schematic diagram and is not necessarily a precise illustration.

[0010] [1. Overview] The server according to this embodiment has a database storing negotiation information (first information). The negotiation information is information regarding negotiations for asset use conducted between the manager and operator of a commercial facility and a person who wishes to use an asset within the commercial facility. The manager and operator of a commercial facility is, for example, a developer. The server according to this embodiment accepts a creation request from the manager and operator and acquires at least one of negotiation information and inquiry information (second information). The inquiry information is information regarding an inquiry from a person who wishes to use the asset. The server according to this embodiment creates an electronic approval document for the person to obtain approval to use the asset based on at least one of the acquired negotiation information and inquiry information.

[0011] [2. Overall system configuration] 1 is a block diagram showing an example of the overall configuration of system 1. System 1 is a system for providing a service (hereinafter referred to as a management support service) that supports the management of assets installed in, for example, multiple commercial facilities.

[0012] A commercial facility is a facility used for the purpose of selling various products or providing various services. Examples of commercial facilities include shopping malls, department stores, retail stores, clinic malls, and amusement facilities.

[0013] Examples of assets provided in a commercial facility include sections, common areas, seats, advertising space, etc. Common areas include, for example, entrances, corridors, halls, stairs, elevators, toilets, rest areas, etc. Advertising space includes, for example, digital signage, OOH (Out Of Home) advertising, etc.

[0014] 1 includes, for example, a terminal device 10 and a server 20. The terminal device 10 and the server 20 are connected for communication via a network 80, for example.

[0015] 1 shows an example in which the system 1 includes one terminal device 10, but for example, the system 1 may include two or more terminal devices 10. In FIG. 1, an example in which the system 1 includes one server 20 is shown, but for example, a collection of multiple devices may be one server 20. The way in which the multiple functions required to realize the server 20 are allocated to one or multiple pieces of hardware can be determined appropriately depending on the processing capacity of each piece of hardware and / or the specifications required for the server 20, etc.

[0016] The terminal device 10 is, for example, an information processing device operated by a user. The user is a manager or operator of a commercial facility that is the target of support by the management support service (hereinafter referred to as the target facility). The manager or operator is a person who has authority regarding the store opening contract, such as the owner or manager of the commercial facility, or a person entrusted with the management and operation of the commercial facility. Specific examples of a manager or operator include a developer and store staff (e.g., store manager) of the commercial facility. The terminal device 10 is realized by, for example, a mobile terminal such as a smartphone or tablet, a stationary PC (Personal Computer), or a laptop PC. In this embodiment, the terminal device 10 is assumed to be a tablet.

[0017] The terminal device 10 includes a communication IF (Interface) 12, an input device 13, an output device 14, a memory 15, a storage 16, and a processor 19. The input device 13 is a device for receiving input operations from a user (for example, a touch panel, a touch pad, a pointing device such as a mouse, a keyboard, etc.). The output device 14 is a device for presenting information to a user (a display, a speaker, etc.). In this embodiment, the terminal device 10 is assumed to include a touch panel in which the input device 13 and the output device 14 are integrated.

[0018] The server 20 is, for example, an information processing device for managing and operating a management support service, and is an information processing device realized by a computer connected to the network 80. In this embodiment, the server 20 is assumed to be a management server owned by a company that provides the management support service.

[0019] 1, the server 20 includes a communication IF 22, an input / output IF 23, an output device 24, a memory 25, a storage 26, and a processor 29. The input / output IF 23 functions as an input device (not shown) for receiving input operations from employees in charge of management support services (hereinafter, service-side employees), and as an interface for the output device 24 for outputting information to the service-side employees.

[0020] Each information processing device, such as the terminal device 10 and the server 20, is configured by a computer 90 (see FIG. 7) equipped with an arithmetic unit and a storage device. The basic hardware configuration of the computer 90 and the basic functional configuration of the computer 90 realized by the basic hardware configuration will be described later. Note that for each of the terminal device 10 and the server 20, descriptions that overlap with the basic hardware configuration and basic functional configuration of the computer 90 will be omitted.

[0021] <2-1 Terminal device configuration> Fig. 2 is a block diagram showing an example configuration of the terminal device 10 shown in Fig. 1. As shown in Fig. 2, the terminal device 10 includes a communication unit 120, an input device 13, an output device 14, an audio processing unit 170, a microphone 171, a speaker 172, a camera 160, a position information sensor 150, an acceleration sensor 155, a storage unit 180, and a control unit 190. The blocks included in the terminal device 10 are electrically connected by, for example, a bus or the like.

[0022] The communication unit 120 performs processing such as modulation and demodulation for communication between the terminal device 10 and an external device (for example, the server 20). The communication unit 120 performs transmission processing on a signal created by the control unit 190 and transmits the signal to the external device. The communication unit 120 performs reception processing on a signal received from the external device and outputs the signal to the control unit 190.

[0023] The input device 13 is a device for a user to input instructions or information. The input device 13 is realized, for example, by a touch-sensitive device 131 that inputs instructions by touching an operation surface. When the terminal device 10 is a PC or the like, the input device 13 may be realized by a reader, keyboard, mouse, or the like. The input device 13 converts instructions input by the user into electrical signals and outputs them to the control unit 190. The input device 13 may include, for example, a receiving port that receives electrical signals input from an external input device.

[0024] The output device 14 is a device for presenting information to a user. The output device 14 is realized, for example, by a display 141 that is visible to the user. The display 141 is an example of a screen according to an embodiment of the present disclosure, and displays various information according to the control of the control unit 190. The display 141 is realized, for example, by an LCD (Liquid Crystal Display) or an organic EL (Electro-Luminescence) display.

[0025] The audio processing unit 170 performs, for example, digital-to-analog conversion processing of an audio signal. The audio processing unit 170 converts a signal provided from the microphone 171 into a digital signal and provides the converted signal to the control unit 190. The audio processing unit 170 also provides the audio signal to the speaker 172. The audio processing unit 170 is realized, for example, by a processor for audio processing. The microphone 171 receives audio input and provides an audio signal corresponding to the audio input to the audio processing unit 170. The speaker 172 converts the audio signal provided from the audio processing unit 170 into audio and outputs the audio to the outside of the terminal device 10.

[0026] Camera 160 is an imaging device that captures images using visible light. In other words, camera 160 is a device that receives visible light using a light-receiving element and outputs image data as an image capture signal. Camera 160 captures an image of a subject in a certain direction and within a certain image capture range relative to terminal device 10, and outputs image data as the image capture result. If camera 160 has a function that allows the image capture range, or more precisely, the angle of view, to be adjustable, camera 160 also outputs information regarding this angle of view. This function is known as a zoom function.

[0027] The position information sensor 150 is a sensor that detects the position of the terminal device 10 and is generally a GNSS device, such as a GPS module. The GPS module is a receiving device used in a satellite positioning system. In a satellite positioning system, signals are received from at least three or four satellites, and the current position of the terminal device 10 equipped with the GPS module is detected as coordinate values ​​based on the received signals. The position information sensor 150 may detect the current position of the terminal device 10 from the position of a wireless base station to which the terminal device 10 connects via the communication unit 120.

[0028] The acceleration sensor 155 is a sensor that detects acceleration applied to the terminal device 10. Preferably, the acceleration sensor 155 has a function of detecting tilt around each axis (X-axis, Y-axis, Z-axis) of a three-dimensional coordinate system with the position of the terminal device 10 as the origin. The acceleration sensor 155 having such a function can detect the attitude of the terminal device 10, that is, the direction with respect to the X-axis, Y-axis, and Z-axis, by detecting the gravitational acceleration of the gravitational force with respect to the earth.

[0029] 1, and stores data and programs used by the terminal device 10. The programs include, for example, a web browser application.

[0030] The control unit 190 is realized, for example, by the processor 19 reading a program (including the app 2022) stored in the storage unit 180 and executing instructions included in the program. The control unit 190 controls the operation of the terminal device 10. The control unit 190 performs the functions of an operation reception unit 191, a transmission / reception unit 192, and a presentation control unit 193 by operating in accordance with the read program.

[0031] The operation reception unit 191 performs processing for receiving instructions or information input from the input device 13. Specifically, the operation reception unit 191 receives instructions or information input from the touch-sensitive device 131.

[0032] The transmitting / receiving unit 192 performs processing for the terminal device 10 to transmit and receive data to and from an external device in accordance with a communication protocol. Specifically, the transmitting / receiving unit 192 transmits instructions or information input by a user to the server 20. The transmitting / receiving unit 192 receives information transmitted from the server 20.

[0033] The presentation control unit 193 controls the output device 14 to present various information to the user. For example, the presentation control unit 193 displays an electronic approval document created by the management support processing module 2034 on the display 141. Details of the management support processing module 2034 and the electronic approval document will be described later.

[0034] <2-2 Server configuration> Fig. 3 is a block diagram showing an example of the configuration of the server 20 shown in Fig. 1. As shown in Fig. 3, the server 20 includes an output device 24, a communication unit 201, a storage unit 202, and a control unit 203. The blocks included in the server 20 are electrically connected by, for example, a bus or the like.

[0035] The output device 24 is a device for presenting information to the service staff. The output device 24 is realized, for example, by a display (not shown) that is visible to the service staff. The display displays various information under the control of the control unit 203. The display is realized, for example, by an LCD (Liquid Crystal Display) or an organic EL (Electro-Luminescence) display.

[0036] The communication unit 201 performs processing for the server 20 to communicate with an external device (for example, the terminal device 10).

[0037] The storage unit 202 is realized by the memory 25 and the storage 26, and stores data and programs used by the server 20. The programs include application programs such as a web browser application.

[0038] The storage unit 202 also stores, for example, a facility information database 2021 and an app 2022. The facility information database 2021 is an example of a database according to an embodiment of the present disclosure, and is a database that stores various information related to a target facility and assets within the target facility. Details of the facility information database 2021 will be described later.

[0039] The app 2022 is application software for executing and managing the management support service. A user can access the app 2022 in the server 20 by using, for example, a web browser application installed on the terminal device 10. The app 2022 may be stored in, for example, the terminal device 10. In this case, the app 2022 is executed in the background of other applications installed on the terminal device 10, for example.

[0040] The control unit 203 is realized by the processor 29 reading a program stored in the storage unit 202 and executing instructions included in the program. The control unit 203 controls the operation of the server 20. The control unit 203 operates in accordance with the read program to fulfill the functions of a reception control module 2031, a transmission control module 2032, a presentation control module 2033, and a management support processing module 2034.

[0041] The reception control module 2031 controls the process in which the server 20 receives signals from external devices in accordance with a communication protocol. The transmission control module 2032 controls the process in which the server 20 transmits signals to external devices in accordance with a communication protocol. The presentation control module 2033 controls the process in which various information is presented to users and service-side employees. The presentation control module 2033 The management support processing module 2034 accepts a request to create an electronic approval document from a user, and acquires at least one of business negotiation information and inquiry information from the facility information database 2021. The management support processing module 2034 creates an electronic approval document based on at least one of the acquired business negotiation information and inquiry information.

[0042] The negotiation information is information regarding a negotiation for asset use conducted between a user and a person who wishes to use an asset in a target facility, and is an example of first information according to an embodiment of the present disclosure. The negotiation information is stored in the facility information database 2021. Details of the negotiation information will be described later.

[0043] The inquiry information is information regarding an inquiry from a prospective owner regarding the use of an asset, and is an example of second information according to one embodiment of the present disclosure. The inquiry information includes, for example, the presence or absence of vacant assets (including cases where assets are currently in use but will become vacant before the prospective owner's desired start date of use), the location, size, and shape of the vacant assets, the terms of use of the vacant assets (rent, available period, various laws and regulations applicable during the use period, etc.), basic information about the target facility, etc.

[0044] The inquiry information may include, for example, application information. The application information is information regarding an application from a requester for use of an asset, and is an example of fourth information according to one embodiment of the present disclosure. The application information may include, for example, the asset desired to be used, the desired period of use, the purpose of use, the desired usage fee, basic information of the requester (company name, address, telephone number, contact information of the person in charge, etc.), desired terms of use, etc.

[0045] In this way, the inclusion of application information in the inquiry information provides more information for the approver and decision maker to make decisions regarding the electronic approval request. In other words, the approver and decision maker can more accurately understand, from the application information, the compatibility between the applicant's wishes and the asset, the suitability of the applicant for asset use, including the applicant's ability to pay the usage fee, etc. This allows the approver and decision maker to more accurately determine the appropriateness of the application contents for approval.

[0046] The application information may be regarded as information having a different concept from the inquiry information, for example. That is, the management support processing module 2034 may acquire the application information separately from the inquiry information, for example.

[0047] The inquiry information may be stored in advance in the facility information database 2021, for example. Alternatively, the server 20 may acquire the inquiry information by receiving the inquiry information transmitted from the terminal device 10. When the server 20 acquires the inquiry information from the terminal device 10, the server 20 may store the acquired inquiry information in the facility information database 2021, for example. In this case, the terminal device 10 may acquire the inquiry information by receiving the inquiry information transmitted from a terminal device (not shown) operated by a requester. The terminal device 10 may store the acquired inquiry information in the storage unit 180, for example. In this embodiment, it is assumed that the server 20 acquires the inquiry information from the terminal device 10.

[0048] An electronic approval request is an electronic document used by the administrator (user) to obtain approval for a person wishing to use an asset.

[0049] There are no particular limitations on the method for creating an electronic approval document by the management support processing module 2034, as long as it is based on at least one of business negotiation information and inquiry information. In this embodiment, the management support processing module 2034 creates an electronic approval document by incorporating at least one of the acquired business negotiation information and inquiry information into a template for the electronic approval document.

[0050] The template for the electronic request form may be stored in advance in, for example, the storage unit 202 or another storage area. The format of the template for the electronic request form is not particularly limited, and may be any of PDF, HTML, JSON, XML, or other formats. The content of the template for the electronic request form is also not particularly limited. The template for the electronic request form may include items such as a header (e.g., title, user's company name, application number, drafting date, drafter information (name, department, etc.), and application date (date entered into the approval process)), a subject (a title briefly indicating the contents of the request form), an application category (e.g., contract, license, etc.), a reason for the application, detailed information (information indicating the details of the request form), approval and decision information (e.g., approval process, approver, approver, approval status (approved, rejected, returned, suspended, decision date and time), a comment field, a decision result, and a decision date), and related information.

[0051] There are no particular limitations on how at least one of the business negotiation information and the inquiry information is incorporated into the template of the electronic approval document. In this embodiment, the management support processing module 2034 incorporates at least one of the business negotiation information and the inquiry information into the related information field in the template of the electronic approval document.

[0052] In this embodiment, the management support processing module 2034 generates relevant information to be incorporated into each of the fields of subject, reason for application, and detailed information by using a rule-based algorithm to perform language analysis on at least one of the acquired business negotiation information and inquiry information, as well as various information stored in the facility information database 2021. The management support processing module 2034 incorporates the generated relevant information into each of the fields of subject, reason for application, and detailed information.

[0053] The management support processing module 2034 may create an electronic approval document using, for example, a generative AI model. Specifically, for example, the management support processing module 2034 may input at least one of the acquired business negotiation information and inquiry information into a generative AI model and output an electronic approval document from the generative AI model. For example, the management support processing module 2034 may create an electronic approval document by acquiring the electronic approval document output from the generative AI model.

[0054] The generative AI model is a trained model constructed by learning, for example, the contents of past approval documents, information on past business negotiations and inquiries, company regulations, keywords frequently used when creating approval documents, etc. The generative AI model may be stored, for example, in the storage unit 202 or may be provided on a cloud server (not shown). Examples of generative AI models applicable to the creation of electronic approval documents include large language models (LLMs). The prompts that instruct the creation of electronic approval documents and are input to the generative AI model may be, for example, default prompts stored in a prompt table (not shown) or may be hard-coded in a program stored in the storage unit 202. The prompt table may be stored, for example, in the storage unit 202. The management support processing module 2034 may, for example, incorporate at least one of the acquired business negotiation information and inquiry information into a prompt and input the prompt to the generative AI model.

[0055] [3 Data Structure] 4 is a schematic diagram showing the data structure of tables stored in the server 20. Note that FIG. 4 is merely an example and does not exclude data that is not listed. Furthermore, even data listed in the same table may be stored in separate storage areas in the storage unit 202.

[0056] Fig. 4 is a schematic diagram showing the data structure of the facility information database 2021. The facility information database 2021 shown in Fig. 4 is a table having, for example, a facility ID as a key and columns of facility name, facility information, floor, tenant name, asset used, tenant information, negotiation information, contract information, performance information, schedule information, and flow information. The facility information database 2021 comprehensively stores various information on all target facilities managed and operated by the manager / operator.

[0057] The "facility ID" item stores identification information (identifier) ​​for uniquely identifying the target facility. The "facility information" item stores basic information and schedule information for the target facility. Basic information includes, for example, location, contact information, industry, business hours, access information, parking information, and bank account information. Schedule information includes business hours, regular holidays, closure periods, event duration and content, maintenance duration and content, etc. The "floor" item stores the floor number of each floor within the target facility. The "tenant name" item stores the name of the tenant who has a store in the target facility. The "used asset" item stores the type, location, and area of ​​the asset used by the tenant (collectively, asset information).

[0058] The "Tenant Information" item stores tenant information for tenants who have opened stores in the target facility (tenants who are currently under contract for opening a store). The tenant information includes, for example, basic information about the tenant's operating company, the type of business, store area, business hours, products / services offered, store format, official social media accounts, and online shop links.

[0059] The item "Negotiation Information" stores negotiation information. The negotiation information includes information about various negotiations conducted between the user and the tenant, as well as information about negotiations regarding asset use conducted between the user and the applicant. In the following description, when the term "negotiation information" is simply used, the "negotiation information" refers to information about negotiations regarding asset use conducted between the user and the applicant.

[0060] The business negotiation information includes, for example, information regarding business negotiations between applicants to open a store in the asset. The business negotiation information for opening a store includes, for example, store opening conditions (rent, contract period, contract renewal conditions, security deposit / rental fee, burden of common area charges, etc.), store area / interior / equipment, business conditions (business start date, business hours, products / services handled, etc.), various reporting obligations such as sales reports, and cancellation conditions.

[0061] Examples of business negotiation information other than information related to store opening negotiations include information related to business negotiations regarding terms of use (usage fees, usage period, etc.) when using signage, conference rooms, parking lots, spaces other than the designated areas, etc.

[0062] The "contract information" item stores contract information. Contract information is information about various contracts concluded between a user and a tenant. Contract information includes, for example, information about a store opening contract related to a tenant opening a store in an asset. Contract information for a store opening contract includes, for example, the contract number, contract date, contract period (store opening period), and contract terms related to the tenant's rent (e.g., common area fees, management fees, and the calculation method for the basic rent linked to the tenant's sales amount). Note that the rent included in the contract information may be, for example, a fixed rent that is not linked to sales amount, etc.

[0063] The "Results Information" item stores the results information of a tenant. The results information includes, for example, sales information, customer number information, sales promotion information, inventory information, profit information, customer information, and operation information. Sales information is information related to the sales of a tenant. Sales information includes, for example, the total sales amount (sales amount) for a certain period (monthly, quarterly, annual, etc.), the increase or decrease in sales compared to past sales (year-on-year, month-on-month, etc.), the average purchase amount per customer, and the number of transactions for a certain period (number of sales, number of orders, etc.). Customer number information includes, for example, the number of customers who visited the store within a certain period, the time period / day of the week with the most customers, and the average length of time customers stayed in the store. Sales promotion information includes, for example, the increase or decrease in sales during sales and campaigns, analysis results of the effectiveness of advertising and PR activities, and analysis results of the usage rate / effectiveness of discounts and coupons with special benefits. Inventory information includes, for example, inventory turnover (an indicator of how quickly products are sold), the types of products that went out of stock within a certain period of time, the frequency of out-of-stocks, and the presence and extent of excess inventory. Profit information includes, for example, gross profit (gross profit: the profit amount obtained by subtracting cost of goods sold from sales), operating profit (gross profit minus expenses), and the ratio of profit to sales (gross profit rate, operating profit rate, etc.). Customer information includes, for example, customer attribute information, repeat customer rate, and satisfaction / ratings obtained from survey results, word-of-mouth, and online reviews. Operational information includes goal achievement (degree of achievement of monthly and annual target sales, target number of store visitors, target profit, etc.), growth rate (compared to the previous period, the same month last year, and the quarter), and evaluations of staff work efficiency, customer service, etc.

[0064] The "Schedule Information" item stores schedule information for an asset. Schedule information includes, for example, the usage period, usage start date, usage end date, business hours, regular holidays, preparation period, cleanup period, event period and content, staff shifts, vacant period, maintenance period and content, business schedule for a certain period (day, week, month, year, etc.), release date of new products / services, advertising schedule, and dates and summaries of various business negotiations / meetings.

[0065] The "flow information" item stores flow information. Flow information is information related to changes in the status of tenants and assets. Flow information includes, for example, information about planned tenant openings and closings (including tenant relocations within the facility), vacant space information for sections, etc., information about rent revisions, information about planned changes in tenant business formats, and renovation / renewal plans.

[0066] The various information stored in the facility information database 2021 may be input to the server 20 by an input operation of a service employee, or the server 20 may receive the various information transmitted from the terminal device 10. Furthermore, the various information stored in the facility information database 2021 may be edited and updated as appropriate by, for example, a service employee.

[0067] Note that the table structure of the facility information database 2021 shown in FIG. 4 is merely an example, and the facility information database 2021 may employ various table structures. For example, tenant information, negotiation information, contract information, performance information, schedule information, and flow information may each be managed in a separate database, and the facility information database 2021 may be a collection of these linked databases. In this case, the separate databases may have in common, for example, a facility ID as a key and have columns for facility name, facility information, floor, tenant name, and asset usage. Furthermore, for example, tenant information, negotiation information, contract information, performance information, schedule information, and flow information may each be classified into several categories and managed in a database for each category, and the facility information database 2021 may be a collection of these linked databases. In this case, for example, a management mode may be assumed in which tenant information and negotiation information are managed in a database in the category "sales management," contract information and performance information are managed in a database in the category "business management," and schedule information and flow information are managed in a database in the category "usage reservation."

[0068] [4 Operation example] An example of the operation of the server 20 when creating an electronic approval document will be described with reference to Fig. 5. Fig. 5 is a flowchart showing an example of the operation of the server 20. In this example of the operation, it is assumed that the user has logged in from the login screen displayed on the display 141 and that various functions of the management support service are available for use.

[0069] In step S11 shown in FIG. 5, the server 20 accepts a request to create an electronic approval document from a user, and acquires at least one of business negotiation information and inquiry information.

[0070] Specifically, for example, the operation receiving unit 191 receives an operation to create an electronic approval document by a user. The transmitting / receiving unit 192, for example, transmits a request to create an electronic approval document related to the received operation to the server 20. The management support processing module 2034, for example, receives the creation request transmitted from the terminal device 10, thereby accepting the creation request.

[0071] When obtaining business negotiation information, the management support processing module 2034 reads and obtains business negotiation information corresponding to the asset that the applicant wishes to use from the facility information database 2021, for example, based on the user information included in the creation request received from the terminal device 10.

[0072] When acquiring the inquiry information, the management support processing module 2034 acquires the inquiry information, for example, by receiving the inquiry information transmitted from the terminal device 10. There is no particular limitation on the timing at which the terminal device 10 transmits the inquiry information.

[0073] In step S12, the server 20 creates an electronic approval document based on at least one of the acquired business negotiation information and inquiry information.

[0074] Specifically, for example, the management support processing module 2034 reads an electronic approval document template from the storage unit 202 and incorporates at least one of business negotiation information and inquiry information into the template. The management support processing module 2034, for example, reads various information from the facility information database 2021 and performs language analysis on the various information and at least one of the business negotiation information and inquiry information to generate relevant information. The various information read from the facility information database 2021 is, for example, at least one of asset information, tenant information, schedule information, and flow information. The management support processing module 2034, for example, incorporates the generated relevant information into the relevant item in the electronic approval document template. As a result, the server 20 creates an electronic approval document.

[0075] In step S13, the server 20 causes the display 141 to display the created electronic approval document.

[0076] Specifically, for example, the presentation control module 2033 transmits information for displaying the created electronic proposal document to the terminal device 10. The transmitting / receiving unit 192 receives, for example, information for displaying the electronic proposal document transmitted from the server 20. The presentation control unit 193 transmits, for example, information for displaying the received electronic proposal document to the output device 14, and displays the electronic proposal document on the display 141. As a result, the server 20 displays the electronic proposal document on the display 141.

[0077] If the output device 14 is a printer, the presentation control unit 193 may, for example, print out a paper medium on which the electronic proposal document is printed from the output device 14. Furthermore, for example, the server 20 may not need to present the created electronic proposal document to the user. In this case, the server 20 may, for example, transmit the created electronic proposal document to the terminal device 10.

[0078] An example of a screen when the server 20 displays the electronic approval document 1411 on the display 141 will be described below with reference to Fig. 6. Fig. 6 is a schematic diagram showing an example of a screen of the display 141 when the electronic approval document 1411 is displayed.

[0079] 6, an electronic approval document 1411 is displayed on the display 141. The electronic approval document 1411 is, for example, an electronic approval document for obtaining approval to conclude a store opening contract with an applicant ("Company A" in the drawing).

[0080] The area 14111 of the electronic approval document 1411 has fields for, for example, the drafting date, the approval date, the drafter, and the drafter's department. The management support processing module 2034, for example, sets the date on which the creation request was received as the drafting date and incorporates information indicating the date on which the creation request was received into the field "drafting date." The field "drafter" of the template of the electronic approval document 1411 has pre-installed information indicating, for example, the person in charge designated in advance for each application category. The field "department" of the template of the electronic approval document 1411 has pre-installed information indicating, for example, the department to which the person in charge designated in advance for each application category belongs.

[0081] For example, fields for an application number and an approval number are provided in the field 14112 of the electronic approval document 1411. The management support processing module 2034 incorporates information indicating a predetermined application number into the field "application number" in accordance with a predetermined numbering rule, for example.

[0082] For example, a subject item is provided in the area 14113 of the electronic approval document 1411. The management support processing module 2034 performs language analysis on, for example, various information read from the facility information database 2021, and at least one of the business negotiation information and inquiry information, to generate information indicating the subject, and incorporates the information into the "subject" item.

[0083] For example, fields such as application category, reason for application, counterparty information, contract details, and related information are provided in field 14114 of electronic approval document 1411. Field 14114 also includes a comment field for the person authorized to approve.

[0084] The "Application Category" field of the template for the electronic approval request form 1411 includes, for example, information indicating the type of business for which the approval request is being submitted. The "Other Party Information" field of the template for the electronic approval request form 1411 includes, for example, various information about the applicant. The various information about the applicant is an example of third information according to one aspect of the present disclosure. In the example screen of FIG. 6 , the "Other Party Information" field includes basic information about the applicant, information indicating the applicant's purpose and details of the usage manner of the asset, information indicating the applicant's asset usage history of the target facility, and information indicating the applicant's asset usage history of other commercial facilities. The management support processing module 2034 may extract various information about the applicant from, for example, at least one of business negotiation information and inquiry information. Furthermore, for example, the management support processing module 2034 may acquire various information about the applicant by receiving information about the applicant transmitted from the terminal device 10. In this way, by including various information about the applicant in the electronic approval request form 1411, the person with the authority to approve and the person with the authority to make a decision can grasp the details of the applicant and more accurately determine the appropriateness of the approval request application. The item "Contract Contents" in the template of the electronic approval request form 1411 incorporates information indicating the contract contents of the asset usage contract (store opening contract in the figure) agreed upon between the user and the applicant. The management support processing module 2034 may, for example, extract information indicating the contract contents from business negotiation information. In the example screen of FIG. 6, detailed information is composed of the information incorporated in the item "Counterparty Information" and the information incorporated in the item "Contract Contents."

[0085] The management support processing module 2034, for example, performs language analysis on various information read from the facility information database 2021, as well as at least one of business negotiation information and inquiry information, to generate relevant information, and incorporates the relevant information into the items "Reason for application," "Detailed information," and "Contract details." The management support processing module 2034 incorporates at least one of business negotiation information and inquiry information into the item "Related information," for example. In the example screen of FIG. 6, both business negotiation information and inquiry information are incorporated into the item "Related information."

[0086] Area 14116 of electronic approval document 1411 has, for example, approval columns for the number of authorized approvers (four in the example screen of FIG. 6). Area 14117 of electronic approval document 1411 has, for example, approval columns for authorized approvers. For example, the approval columns contain electronic records indicating that the contents of electronic approval document 1411 have been approved, and the approval columns contain electronic records indicating that the contents of electronic approval document 1411 have been approved. Examples of these electronic records include digital signatures and digital seals.

[0087] It should be noted that the screen example in FIG. 6 is merely an example, and various variations can be assumed regarding the format, configuration, display content, display mode, etc. of the electronic approval request form 1411.

[0088] [5 Summary] As described above, in this embodiment, the operation reception unit 191 receives an operation to create an electronic approval document by a user. The transmission / reception unit 192 transmits a request to create an electronic approval document related to the received operation to the server 20. The management support processing module 2034 receives the request to create an electronic approval document transmitted from the terminal device 10. The management support processing module 2034 reads and acquires business negotiation information from the facility information database 2021, or receives and acquires inquiry information from the terminal device 10. The management support processing module 2034 reads an electronic approval document template from the storage unit 202 and creates an electronic approval document by incorporating at least one of the business negotiation information and the inquiry information into the template. The presentation control module 2033 transmits information for displaying the created electronic approval document to the terminal device 10. The transmission / reception unit 192 receives information for displaying the electronic approval document transmitted from the server 20. The presentation control unit 193 transmits information for displaying the received electronic proposal form to the output device 14, and causes the display 141 to display the electronic proposal form.

[0089] In this way, server 20 can create an electronic approval document for the applicant's asset use that includes at least one of business negotiation information and inquiry information simply by receiving a user's request for the creation of an electronic approval document. This allows users to easily create electronic approval documents that provide more information than ever before for the approver and decision-maker regarding the application content of the approval document. In other words, the approver and decision-maker can accurately understand, from at least one of business negotiation information and inquiry information, the compatibility between the applicant's request and the asset, the applicant's suitability for asset use, etc. This allows for smooth creation of electronic approval documents for the applicant's asset use.

[0090] [6. Modifications] From the viewpoint of improving the convenience of electronic approval documents, the server 20 can create electronic approval documents that include various additional information. The server 20 can also create other electronic documents using the various information incorporated in the electronic approval documents. Below, examples of additional information that may be included in the electronic approval documents and other electronic documents that may be created using the various information incorporated in the electronic approval documents will be described.

[0091] First, the server 20 may, for example, analyze at least one of the acquired business negotiation information and inquiry information to predict an index value related to asset usage. Also, for example, the server 20 may include the predicted index value in an electronic approval document.

[0092] There are no particular limitations on the content of the index value. The index value may be, for example, the amount of sales, the amount of profit, the number of customers attracted, the percentage of customers by age group, or the number of followers on a social networking service (SNS) when a person interested uses the asset. There are also no particular limitations on the content of the predicted results of the index value. The predicted results of the index value may be, for example, the predicted amount of sales or profit during a predetermined future period (which can be set arbitrarily), the predicted number of customers attracted, the predicted percentage of customers by age group at the end of a predetermined future period, or the predicted number of followers.

[0093] Specifically, for example, the management support processing module 2034 may analyze at least one of the acquired business negotiation information and inquiry information using a rule-based analysis algorithm or a trained machine learning model to predict an index value. The machine learning model, for example, uses at least one of the business negotiation information and inquiry information as input data, and may be a neural network such as a convolutional neural network (CNN) or a recurrent neural network (RNN), or may be a generative AI model such as an LLM. The machine learning model may be stored in the storage unit 202, for example, or may be provided in the cloud server described above.

[0094] The management support processing module 2034 may, for example, include the predicted result of the index value in the electronic approval document by incorporating the predicted result of the index value into a template of the electronic approval document. The management support processing module 2034 may, for example, transmit the electronic approval document including the predicted result of the index value to the terminal device 10.

[0095] According to this modification, the information available to the approver and decision maker in the electronic approval request form is more comprehensive. In other words, the approver and decision maker can more accurately grasp, from the predicted index value results, the suitability of the applicant's asset use, the degree to which the applicant's asset use will contribute to improving the user's profits, etc. This allows the approver and decision maker to more accurately determine the appropriateness of the contents of the approval request, improving the convenience of the electronic approval request form.

[0096] Next, the server 20 may acquire, for example, format data of the approval document used by the user (hereinafter, referred to as a user-side approval document). Also, for example, the server 20 may include items required for the user in the acquired format data in the electronic approval document.

[0097] The user-side request form may be, for example, a general request form that is routinely used internally by the user, who is the administrator, or may be one regardless of the type of application category, etc. The user-side request form may also be, for example, an electronic request form or a paper request form. A paper request form may be, for example, one that has been printed out with the necessary information incorporated into the format data. The format data for the user-side request form may include, for example, required items according to the type of application category, etc. (mandatory items specific to the user-side request form). Additionally, there are no particular limitations on the format and content of the format data for the user-side request form, just like with electronic request form templates.

[0098] Specifically, for example, the management support processing module 2034 may receive the format data of the user-side approval document transmitted from the terminal device 10, thereby acquiring the format data.

[0099] The management support processing module 2034 may, for example, identify required items from among the items included in the acquired format data. More specifically, the management support processing module 2034 may, for example, compare the acquired format with a template for an electronic approval document and identify items in the format that are not included in the template as required items. Alternatively, information indicating required items may be included in the format data, and the management support processing module 2034 may identify required items based on the information.

[0100] The management support processing module 2034 may, for example, include the required items in the electronic approval document by incorporating information indicating the identified required items into the electronic approval document. The management support processing module 2034 may, for example, transmit the electronic approval document including the required items to the terminal device 10.

[0101] According to this modification, the server 20 can customize the electronic approval document to make it easier for the user to use. This allows the creation of an electronic approval document that better reflects the actual circumstances of the user's approval work, improving the convenience of the electronic approval document.

[0102] In this modified example, the format data for the user-side approval document may be, for example, the format data for an existing standard approval document. Specifically, an "existing standard approval document" refers to an approval document that is not limited to a specific company or organization, but is generally composed of basic formats and items commonly used by many companies and organizations. Examples of "existing standard approval document format data" include scanned paper approval documents available commercially at stationery stores and office supply stores, approval document templates provided in business books and websites, and approval document templates included with cloud-based business efficiency tools and workflow systems.

[0103] Next, the server 20 may acquire, for example, format data of an existing standard form. Also, for example, the server 20 may create an electronic form by including electronic approval document information in the acquired format data.

[0104] A form is a general document created and used in organizations such as companies and government agencies for the purposes of business transactions, records, reports, etc. Forms include, for example, approval documents, slips, invoices, receipts, delivery notes, estimates, contracts, reports, applications, ledgers, etc.

[0105] "Existing standard forms" specifically refer to forms that are not limited to specific companies or organizations and are generally composed of basic formats and items that are commonly used by many companies and organizations. Examples of "existing standard approval form format data" include scanned paper forms sold at stationery stores and office supply stores, form templates provided in business books and websites, and form templates included with cloud-based business efficiency tools and workflow systems.

[0106] The electronic approval document information is information about an electronic approval document created by the server 20, and is an example of fifth information according to one embodiment of the present disclosure. There are no particular limitations on the content of the electronic approval document information, as long as it is the content necessary for creating an electronic document. The electronic approval document information may be, for example, some or all of the various information included in the electronic approval document.

[0107] Specifically, for example, the management support processing module 2034 may receive a creation request from a service staff member and read and acquire format data of an existing standard form from the storage unit 202. Also, for example, the management support processing module 2034 may receive format data of an existing standard form transmitted from the terminal device 10 and acquire the format.

[0108] The management support processing module 2034 may create an electronic document by, for example, extracting information from the electronic approval document information that corresponds to each item in the acquired format (this may include all the information included in the electronic approval document information) and incorporating it into the format. In this process, the management support processing module 2034 may read and acquire information other than the electronic approval document information that is necessary for creating an electronic document from the facility information database 2021, and incorporate it into the aforementioned format.

[0109] When format data of an existing standard form is acquired from the terminal device 10, the management support processing module 2034 may, for example, transmit the created electronic form to the terminal device 10.

[0110] According to this modification, the server 20 can also automatically create an electronic document using the electronic approval document, thereby broadening the scope of applications for the electronic approval document and improving the convenience of the electronic approval document.

[0111] [7 Basic Computer Hardware Configuration] 7 is a block diagram showing the basic hardware configuration of a computer 90. The computer 90 includes at least a processor 901, a main memory device 902, an auxiliary memory device 903, and a communication IF 991 (interface), which are electrically connected to one another by a communication bus 921.

[0112] The processor 901 is hardware for executing an instruction set written in a program, and is composed of an arithmetic unit, registers, peripheral circuits, and the like.

[0113] The main storage device 902 is for temporarily storing programs, data to be processed by the programs, etc. For example, it is a volatile memory such as a DRAM (Dynamic Random Access Memory).

[0114] The auxiliary storage device 903 is a storage device for saving data and programs, such as a flash memory, a hard disk drive (HDD), a magneto-optical disk, a CD-ROM, a DVD-ROM, or a semiconductor memory.

[0115] The communication IF 991 is an interface for inputting and outputting signals for communicating with other computers via a network using wired or wireless communication standards.

[0116] A network is composed of the Internet, a LAN, various mobile communication systems constructed by wireless base stations, etc. For example, networks include 3G, 4G, and 5G mobile communication systems, LTE (Long Term Evolution), and wireless networks (e.g., Wi-Fi (registered trademark)) that can connect to the Internet via a predetermined access point. In the case of a wireless connection, communication protocols include, for example, Z-Wave (registered trademark), ZigBee (registered trademark), and Bluetooth (registered trademark). In the case of a wired connection, networks also include those that are directly connected using a USB (Universal Serial Bus) cable, etc.

[0117] It should be noted that the computer 90 can be virtually realized by distributing all or part of each hardware configuration across multiple computers 90 and interconnecting them via a network. In this way, the computer 90 is a concept that includes not only a computer 90 housed in a single housing or case, but also a virtualized computer system.

[0118] [8 Basic Functional Configuration of a Computer] The following describes the functional configuration of a computer realized by the basic hardware configuration (FIG. 7) of the computer 90. The computer includes at least the functional units of a control unit, a storage unit, and a communication unit.

[0119] The functional units of the computer 90 can also be realized by distributing all or part of the functional units among multiple computers 90 interconnected via a network. The computer 90 is a concept that includes not only a single computer 90 but also a virtualized computer system.

[0120] The control unit is realized by the processor 901 reading out various programs stored in the auxiliary storage device 903, expanding them in the main storage device 902, and executing processing in accordance with the programs. The control unit can realize functional units that perform various types of information processing depending on the type of program. In this way, the computer is realized as an information processing device that performs information processing.

[0121] The storage unit is realized by a main storage device 902 and an auxiliary storage device 903. The storage unit stores data, various programs, and various databases. Furthermore, the processor 901 can allocate a storage area corresponding to the storage unit in the main storage device 902 or the auxiliary storage device 903 in accordance with the programs. Furthermore, the control unit can cause the processor 901 to execute processes for adding, updating, and deleting data stored in the storage unit in accordance with the various programs.

[0122] A database refers to a relational database, which manages data sets called masters and tables in a tabular format structurally defined by rows and columns, by relating them to each other. In a database, a table is called a table, a master, a column in a table is called a column, and a row in a table is called a record. In a relational database, relationships between tables and masters can be set and associated.

[0123] Typically, each table and each master has a column set as a primary key to uniquely identify a record, but setting a primary key to a column is not essential. The control unit can cause the processor 901 to add, delete, or update records in specific tables and masters stored in the storage unit according to various programs.

[0124] Furthermore, by storing data, various programs, and various databases in the storage unit, it can be considered that the information processing device and information processing system according to the present disclosure have been manufactured.

[0125] Note that the databases and masters in this disclosure may include any data structure in which information is structurally defined (such as a list, dictionary, associative array, or object). The data structure also includes data that can be considered as a data structure by combining data with functions, classes, methods, etc. written in any programming language.

[0126] The communication unit is realized by the communication IF 991. The communication unit realizes a function of communicating with other computers 90 via a network. The communication unit can receive information transmitted from other computers 90 and input the information to the control unit. The control unit can cause the processor 901 to execute information processing on the received information in accordance with various programs. In addition, the communication unit can transmit information output from the control unit to other computers 90.

[0127] Furthermore, the above-described configurations, functions, processing units, processing means, etc. may be partially or entirely implemented in hardware, for example, by designing them as integrated circuits. The present invention can also be realized by software program code that implements the functions of the embodiments. In this case, a storage medium on which the program code is recorded is provided to a computer, and a processor included in the computer reads the program code stored in the storage medium. In this case, the program code itself read from the storage medium implements the functions of the above-described embodiments, and the program code itself and the storage medium on which it is stored constitute the present invention. Examples of storage media for providing such program code include flexible disks, CD-ROMs, DVD-ROMs, hard disks, SSDs, optical disks, magneto-optical disks, CD-Rs, magnetic tapes, non-volatile memory cards, and ROMs.

[0128] Furthermore, the program code that realizes the functions described in this embodiment can be implemented in a wide range of program or script languages, such as assembler, C / C++, perl, Shell, PHP, Java (registered trademark), JavaScript, and TypeScript.

[0129] Furthermore, the program code of the software that realizes the functions of the embodiments may be distributed via a network and stored in a storage means such as a computer's hard disk or memory, or in a storage medium such as a CD-RW or CD-R, and the processor of the computer may read and execute the program code stored in the storage means or the storage medium.

[0130] The functions performed by the components described herein may be implemented in circuitry or processing circuitry, including general-purpose processors, application-specific processors, integrated circuits, ASICs (Application Specific Integrated Circuits), CPUs (Central Processing Units), conventional circuits, and / or combinations thereof, programmed to perform the described functions. A processor includes transistors and other circuits and is considered to be circuitry or processing circuitry. A processor may also be a programmed processor that executes programs stored in memory.

[0131] In this specification, a circuitry, unit, or means is hardware that is programmed to realize or performs the described functions, which may be any hardware disclosed herein or any hardware known to be programmed to realize or perform the described functions.

[0132] If the hardware is a processor considered to be a type of circuitry, the circuitry, means, or unit is a combination of the hardware and software used to configure the hardware and / or processor.

[0133] Although several embodiments of the present disclosure have been described above, these embodiments can be embodied in various other forms, and various omissions, substitutions, and modifications can be made without departing from the spirit of the invention. These embodiments and modifications are intended to be included in the scope of the inventions and their equivalents as defined in the claims, as well as in the scope and spirit of the inventions.

[0134] [9. Appendix] The matters described in the above embodiments will be supplemented below.

[0135] <Appendix 1> A program to be executed by a computer having a processor and a memory, wherein first information regarding negotiations for asset use conducted between the manager and operator of a commercial facility and a person wishing to use an asset within the commercial facility is stored in a database, and the program causes the processor to execute the steps of accepting a creation request from the manager and acquiring at least one of the first information and second information regarding an inquiry from the person wishing to use the asset, and creating an electronic request form for the person wishing to obtain approval to use the asset based on at least one of the acquired first information and second information.

[0136] <Appendix 2> A program described in Appendix 1, which further causes the processor to execute a step of analyzing at least one of the acquired first information and second information and predicting an index value related to asset usage, and in the creation step, includes the predicted index value result in an electronic approval document.

[0137] <Appendix 3> A program described in (Appendix 1) or (Appendix 2), which further causes the processor to execute a step of acquiring third information about the applicant, and in the creation step, includes the acquired third information in the electronic request form.

[0138] <Appendix 4> A program described in any of (Appendix 1) to (Appendix 3) that further causes the processor to execute a step of acquiring fourth information regarding an application for asset use from an applicant, and in the creation step, includes the acquired fourth information in an electronic request form.

[0139] <Appendix 5> A program described in any of (Appendix 1) to (Appendix 4) that further causes the processor to execute a step of acquiring format data for approval forms used by the administrator, and in the creation step, includes in the electronic approval form items required by the administrator in the acquired format data.

[0140] <Appendix 6> The format data of the approval request form used by the administrator is the existing standard format data of the approval request form (program described in Appendix 5).

[0141] <Appendix 7> A program described in any of (Appendix 1) to (Appendix 6) that causes a processor to further execute the steps of acquiring format data of an existing standard document, and creating an electronic document by including fifth information regarding the created electronic approval form in the acquired format data.

[0142] <Appendix 8> An information processing device comprising a control unit and a storage unit, wherein the control unit executes all steps in the program according to any one of (Supplementary Note 1) to (Supplementary Note 7).

[0143] <Appendix 9> A method executed by a computer having a processor and a memory, wherein the processor executes all steps in the program described in any one of (Appendix 1) to (Appendix 7).

[0144] <Appendix 10> A system comprising means for executing all steps in the program described in any one of (Appendix 1) to (Appendix 7). [Explanation of symbols]

[0145] 1. System 10...Terminal device 120…Communications Department 13...Input device 14...Output device 15...Memory 16…Storage 19...Processor 20...Server 22...Communication IF 23...Input / output interface 24...Output device 25…Memory 26…Storage 29...Processor

Claims

1. A program to be executed by a computer having a processor and a memory, a database stores first information relating to negotiations for the use of an asset conducted between a manager and operator of a commercial facility and a person who wishes to use an asset within the commercial facility, and sixth information relating to tenants operating in the commercial facility and changes in the status of the asset; The program causes the processor to: receiving a creation request from the manager and acquiring at least one of the first information and second information related to an inquiry from the applicant regarding use of the asset, and the sixth information; and a step of creating the electronic approval document by incorporating at least one of the acquired first information and second information, and the acquired sixth information, into a template for the electronic approval document for the applicant to obtain approval from the manager and operator to use the asset.

2. A program to be executed by a computer having a processor and a memory, a database stores first information relating to negotiations for the use of an asset conducted between a manager and operator of a commercial facility and a person who wishes to use an asset within the commercial facility, and sixth information relating to tenants operating in the commercial facility and changes in the status of the asset; The program causes the processor to: receiving a creation request from the manager and acquiring at least one of the first information and second information related to an inquiry from the applicant regarding use of the asset, and the sixth information; A program that executes a step of inputting at least one of the acquired first information and second information, and the acquired sixth information into a generating AI model, and outputting an electronic request form from the generating AI model to obtain approval from the manager and operator for the applicant to use the asset, thereby creating the electronic request form.

3. analyzing at least one of the acquired first information and the acquired second information using a rule-based algorithm to predict an index value related to the utilization of the asset; The program according to claim 1 or 2, wherein in the creating step, the predicted result of the index value is included in the electronic approval document.

4. The method further comprises causing the processor to execute a step of analyzing at least one of the acquired first information and second information using a trained machine learning model to predict an index value related to the utilization of the asset; The program according to claim 1 or 2, wherein in the creating step, the predicted result of the index value is included in the electronic approval document.

5. further causing the processor to perform a step of acquiring third information regarding the applicant; The program according to claim 1 or 2, wherein the third information acquired is included in the electronic request form in the creating step.

6. further causing the processor to perform a step of acquiring fourth information relating to an application for use of the asset from the applicant; The program according to claim 1 or 2, wherein the acquired fourth information is included in the electronic request form in the creating step.

7. The processor further executes a step of acquiring format data of a request form used by the management operator, 3. The program according to claim 1, wherein in the creating step, the electronic request form includes items required for the manager in the acquired format data.

8. The program according to claim 7, wherein the format data of the approval document used by the administrator is an existing standard format data of the approval document.

9. A step of obtaining format data of an existing standard form; The program according to claim 1 or 2, further causing the processor to execute a step of creating an electronic document by including fifth information regarding the created electronic request form in the acquired format data.

10. 3. An information processing apparatus comprising: a control unit; and a storage unit, wherein the control unit executes all steps of the program according to claim 1.

11. A method implemented on a computer having a processor and a memory, wherein the processor executes all the steps of the program according to claim 1 or 2.

12. A system comprising means for executing all steps of the program according to claim 1 or 2.

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